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1. seeessesseess 6 20 Physical Dimensions s s s 6 20 Nois LOVE a 6 20 Electrical BTU Rating esee 6 20 jer MR MM D TE 6 20 Fold ModS cacti eat sede Eee ot datu 6 20 Compliance eem S RE E tnc Meta 6 20 JS ose eee EE idiot oie 6 21 Machirig LNG sinian EO rtr nis truc ve cb dns 6 21 figo T 6 21 vii Contents APPENDIX A TRAINING CHECKLIST Operator Training Checklist eeeseseeess A 1 luis te lei ilo o PEE ER M METEO A 1 DOE ATION ss ceo aciei tub natus ed eiua bes i rana ars A 1 Create Program Non OMR Job sesess A 1 Whats OMRB icis ort eto eter teleta e us A 2 Create Program OMR Job eese A 2 PGI SION CE iiu preste mi poibtestt onere ttd ert A 2 INDEX viii Introduction 1 INTRODUCTION To the Operator Your Pitney Bowes DI350 Inserting System is a compact desk top unit which is simple to set up and run while offering the following features Envelope seal no seal option Semi automatic single insert operation not on single station model Fully automatic material separation on sheet feeder s Fully automatic settings on fold plates Fully automatic envelope separation Fully automatic double document detection when selected Fold only option fold without insertion Semi automatic insertion of single and multiple sheet Inserts Option of single fold lette
2. esesesss 3 1 Choosing the New Job Number sssss 3 2 Selecting Non OMR Option essseeeee 3 2 Flowchart for Non OMR Job sees 3 3 Setting the Accumulation Function 3 5 Fold PYG m 3 6 Setting Sheet Feeder 1 oo eee ecceeeeeeeseeeeeeneeeeeees 3 7 Setting Sheet Feeder 2 ssesseeees 3 8 Setting Insert Feeder seeeeessseeeee 3 9 NOG T eects 3 9 selee E Esci cie cdd ue E de 3 10 Paper Length nicae te ree tpe Pe erts 3 10 F ld A EE EN 3 11 Fold c M eM M c E EUN EUST 3 11 Envelope DOoplli io cecus cite Ped mee potere quera 3 12 Envelope Stop tee tre ee eR veg dh 3 12 Batch Mod utin i a me Re prins 3 13 Confirming the Job Setup ssessess 3 13 Testing the JOD ie urit ste RN eai denen 3 14 Changing an Existing Job seeese 3 15 Deleting a JOD pac TENE 3 15 WHAT IS OMR OPTICAL MARK RECOGNITION What is OMR uae tee rue dice a cael oed 4 1 What Do OMR Marks Look Like on Paper 4 2 How are OMR Marks Read on the DI350 4 3 How are OMR Marks Generated sseessssss 4 4 What OMR Marks are Used on the DI350 4 5 OMR Group Combinations seen 4 9 Details of Basic Level OMR seeseseeeeees 4 10 G
3. Press Change to switch the option on or off On Turns the sealer unit on for automatic sealing of envelopes Make sure the sealer water bottle is full of EZ Seal or water see page 2 8 YO Off Turns the sealer unit off Envelopes will be ejected unsealed When the sealer is set as required press Next gt to advance to the next setting If you have selected either of the sheet feeders the next setting offered will be fold type However if you are using the insert feeder only folding is not possible and the machine will advance directly to the envelope depth setting page 3 12 Select the paper length Use the scale on the edge of the stacker Quick reference e G US Letter length 11 270m i P A4 paper length 297mm Press Change until the length of your paper in millimeters is displayed When the paper length is correct press Next gt to advance to the next setting Create Non OMR Job Paper Length 279 T C x Fold A Select the size of the first fold required Depending on the settings o previously made for fold type and paper length the machine will be suggesting the correct dimension for the first fold Most times therefore this setting will not require alteration If you want to change the standard setting press Change until the length of fold required is displayed The symbol shows the fold panel
4. Page 1 of Document 3 fed last from feeder uoneloo e 10 eDed 18 158 si siu uongljoo 104 aed ISP 1561 si siu Uonejoo e 10 eed IS 189 e sl siu Retime uonejoo e 10 eDed 189 1591 s si uone joo t 10j oBed 1se 1S9 v si SIU uoneljoo e 10 eDed ISe sei SI SIU Retime Auto Batch SF2 SF1 Page 2 of Document 3 uomejoo e 10 eDed 15e 189 si siu uoneljoo e 10 eDed ISe 1561 v si SIU uonejjoo e 10 eDed IS S9 e SI SIU Retime uomejoo e 10 eDed Retime 180 1901 v s siu uoneyoo e 10 abed ise 1501 Weed i B SI SIU uoneljoo e 10 eDed 1se 1S9 e S SIUL WAS3 Parity Retime uoneljoo e 10j eDed Apto Batch 19e 1S9 s siu uonel oo e 10 eDed ISe 159 Not BOC Si DURS die Eed esi eel SLE PAN Parit Not EOC Not EOC Page 3 of Document 3 Not EOG Safety Safety M BM jSe 189 S siu uoneljoo uonejoo e 10 ober Document 2 one page Feed Direction for this example uoneijoo e 40 eBed I5 1591 s siu uon Page 1 of Document 1 uoneioo e 40 obed fueduoo ogy sino Auinnosdsey uoneljoo e 10 ebed Kuedwoo 98v sino lInpoeds y Ayto Batch Bb etime Parit Not EOC o t 10 oBed 1se 1501 d jse 159 e SI S Retime Wiss Retime Auto Batch SF2 Bibi etime Parib Not EOC Not BOC Safety BM ell Retime uonel joo e
5. A scale is located along the front edge of the stacker to aid measurement of material and envelopes Hand Crank The hand crank is located behind a drop down cover at the left front It can be used to manually turn the machine mechanisms to free a material stoppage Envelope Feeder This feeder feeds envelopes into the inserting area where they are filled with the sheets requested from the other feeders Envelope Inverter Unit This unit exits the envelope into the stacker face up 1 5 Introduction Q Sealer Water Bottle The sealer water bottle is located behind a drop down cover at the right rear of the machine It provides water or EZ Seal solution to the envelope sealer unit o Upper OMR Scanner three station machine only Scanner used to read OMR marks on sheet feeder 1 from above the sheet o Lower OMR Scanner three station machine only Scanner used to read OMR marks on sheet feeder 2 from under sheet Control Panel Clear Deck Trial Piece Start Stop Control Panel Buttons Default Press this button to return the system to its standard settings These settings come pre configured from the factory but can be modified to suit your needs by a Pitney Bowes Customer Service Representative Job Press to step through the jobs you have programmed into the machine s memory Up to twenty 20 jobs can be held depending on model see page 2 9 See Chapters 3 or 5 for details
6. Pitney Bowes DI350 OfficeRight Inserting System Operator Guide SV40190 OG Rev A NOTE This equipment has been tested and found to comply with the limits for a Class A device pursuantto part 15 of the FCC rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at their own expense will be required to correct the interference Trademark Notice OfficeRight and EZ Seal are trademarks of Pitney Bowes Inc First Edition September 2002 2002 Pitney Bowes Inc All rights reserved This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means electronically or mechanically without the express written permission of Pitney Bowes We have made every reasonable effort to assure the accuracy and usefulness of this manual however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products ABOUT THIS GUIDE This guide explains how to setup and use the DI350 OfficeRight Inserting System Pl
7. Use keys to enter job number then press key Use keys to select OMR function then press key f r Base Level Enhanced r Level Only 4 OMR otf OMR on OMR OMR Select OMR Select Sequence Feed Sequence Feed v v y v See Separate Flowchart for Non OMR Job Use keys to select fold type c letter z accordion double single then press key v Use keys to select whether the main scanning sheet feeder is On with double detect or On with no double detect then press key i Non Select Feed Options Es Select Feed Options p Use keys to select whether other Use keys to select whether other sheet feeder is Off On with sheet feeder is double detect or On with no double Off detect then press key On with double detect On with no double detect On with select feed On with select feed and double detect then press key continued on next page Create OMR Job Flowchart for OMR Job Setup Both Levels continued from previous page D Non Sequence Options E M Sequence Options 1 Use keys to select whether insert Use keys to select whether insert feeder is Off On with feeder is double detect or On with no double Off detect then press key On with double detect On with no double detect On with select feed On with select feed and double detect then
8. For example if you are feeding your control also known as the main or prime document from the upper sheet feeder SF1 would allow you to feed from the lower sheet feeder as necessary Presence of a mark indicates that the other sheet feeder feeds one sheet The absence of the mark indicates that other feeder will operate in pass through mode for the indi cated collated set NOTE The same selective feed mark pattern must be on all sheets within a collated set Selective Feed 2 SF2 You can use also dynamically turn on and off the insert feeder as necessary for each collated set using the Selective Feed 2 mark on the control document Presence of a mark indicates that the insert feeder feeds one sheet The absence of the mark indicates that the insert feeder will operate in pass through mode for the indicated collated set NOTE The same selective feed mark pattern must be on all sheets within a collated set Auto Batch An Auto batch mark instructs the system to stop but not end the job after it processes a collated set which contains the Auto batch mark This allows you to separate collated sets that may need special handling like a mail tray within the same job run NOTE The same Auto batch marks must be on all sheets within a collated set Retime This Retime mark must be on every page within a collated set It indicates to the system the end of this group of OMR marks on a page and helps the systems avoid losing i
9. When the fold type is set as required press Next P to advance to the next setting 5 6 Create OMR Job Setting the Main Scanning Sheet Feeder Press Change until you see the option you want On Double Detect Feeder on Main Sheet n Double Detect with the double detector v operating The double detector stops the machine if more than one sheet simultan eously feeds from the feeder 2753 3 1386 3 a A On Feeder on without the double detector When the Sheet Feeder is set as required press Next P to advance to the next setting Setting Other Sheet Feeder Select whether you want to use the other sheet feeder it may be feeder 1 or 2 depending on what feeder was chosen Sheet 2 0n SF Double Detect as the main sheet feeder amp m based on fold type in the 33 186 previous step This function is jo available only on the three station model Press Change until you see the option you want If you had chosen OMR or OMR Sequence as your OMR option earlier the following choices are available On Double Detect Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultaneously feeds from the feeder ial On Feeder on without the double detector Off select feeder turned off for this job 5 7 Create OMR Job If you had chosen OMR Select Feed or OMR Select Feed Sequence as yo
10. because the total number of marks is even 4 to begin with Retime The Retime mark is the last OMR mark scanned and must be on every page in a collated set This mark indicates to the system the end of OMR marks for Group 1 and helps the systems avoid losing its place when tracking the marks 4 12 What is OMR Example of Group 1 Marks Printed on Several Documents for Feeding from Sheet Feeder 1 Retime Parity Not BOC Not EOC Page 1 of Document 3 fed last from feeder uorejjoo e 40 obed Safety 196 386 s Sli UoRe IO9 e 10 abed 1st 1591 E LSU Loos uo asia BM Page 2 of Document 3 uoneioo e 10 abed ISe 180 s siu uonejoo e 10 eed ise 150 E SI SIU Uoneljoo e 104 eDed ise 1S8 e S SIUL Feed Direction Page 3 of Document 3 for this example fueduioo 98v Document 2 one page Auedwog ogy Page 1 of Document 1 Retime Parit Page 2 of Document bl fed first from feeder fueduio 98v sino inioedseu Retime Parib voneijoo e 10 a6ed Not EOC ISe 180 si Siu uorreljoo e 10 Bed Ise 1591 Not BOC E SI SIU uomejjoo v 10 eBed Ise 1591 si siu Brey uoneloo e 104 eDed 1S2 1591 s siu uoneljoo e 10 96ed 15e 161 E SI SIU uoneljoo e 10j ed ise SE e s SIUL uoneloo e 104 eDed 1S2 1501 s si uonelJoo e 10 96ed 1S2 1561 SI SIU uomejjoo e 10 Bed ISV 1501
11. buttons to select the access code 99 3 Press Next P to select the languages option 4 Use the Change buttons to scroll through the languages When your required language is displayed press the Setup button to select the language and leave setup mode Clearing Material Note All the following illustrations show the three station machine although all models are similar The inserter has been designed to assure maximum performance In the event of a material stoppage the display will flash the symbol 24 indicating where the stoppage has occurred First press Clear Deck to attempt to feed the material through the machine If not successful the sections below tell you how to remove the trays and plates to gain access to the material The Hand Crank Having located the material you may need to use the hand crank to manually feed paper out of the grip of rollers etc 6 1 Reference The hand crank is located behind the drop down cover at the left front of the machine Removal amp Replacement of the Sheet Feeder and Envelope Trays To remove Lift the rear of the tray slightly and pull it straight outwards from the machine Note If the tray is loaded gently hold the material in place to prevent it sliding forward as the tray is removed To replace Place the tray into its location guides in the side frames Lift the rear of the tray slightly and push it into the machine The tray wil
12. s siu Feed Direction 4 13 What is OMR Details of Enhanced Level OMR Enhanced Level OMR adds the availability of two additional groups of marks Groups 2 and 3 Like Group 1 marks space must be allocated for every mark within each group whether the mark is used or not Under Enhanced Level OMR you have the option of adding Group 2 marks Group 3 marks both groups or no groups to Basic OMR Group 1 Groups must be contiguous that is if you are not using Group 2 Group 3 marks must immediately follow Group 1 In every case you must always select Basic Level OMR before choosing the optional Group 2 and or Group 3 marks The table below lists the combination of OMR groups that may be used together OMR Group Combinations Basic OMR Enhanced OMR Group 2 Marks Select Feed In the OMR job setup on the system control panel Group 2 marks are referred to as Select Feed OMR Group 2 Marks Select Feed Optional Feed Direction for this example SF1 SF2 Auto Batch Retime dlc 4 14 What is OMR Selective Feed 1 SF1 Selective Feed marks in general are used in applications where some pages are not fed as part of the initial collated set for certain mailpieces e g perhaps confidential or restricted information should not be sent to each individual in a mailing The Select Feed 1 mark specifically allows you to dynamically turn on and off the other sheet feeder for each collated set
13. you are adjusting Fold A 83 FU The machine will automatically limit your choices to what is physically possible within the machine specifications As you change the length of fold A you will see the dimension of fold B automatically changing to keep within paper length and machine specifications When the setting is correct press Next gt to advance to the next setting Fold B Select the size of the second Fold B 186 H fold required In a similar way to fold A the machine will be suggesting the correct dimension for the fold If you want to change the standard setting press Change until the length of fold required is displayed The symbol shows the fold panel you are adjusting When the setting is correct press Next gt to advance to the next setting 8 11 Create Non OMR Job If you are programming an inserting job the setting Envelope Depth will now appear If you are programming a fold only job the display will jump straight to the Confirming the Job Setup section on the next page Envelope Depth Select the depth of your envelopes in millimeters Again you can use the scale on the stacker to measure the depth of your envelopes Press Change until the correct dimension is displayed When the envelope depth is set as required press Next gt to advance to the next setting Envelope Depth 111 Envelope Stop Se
14. 10 eDed WASI jSe 189 s siu uoneljoo e 10 eDed 1se 1591 A SI SIYJ uoneljoo e J0j aBed 1se 1S9 si SIUL AS e Auto Batch SF2 Bot Parity Page 2 of Document 1 Not Eog fed first from feeder Salely fueduoo ogy sino Alinoedsey uonejoo e 10 eDed 1b 189 si siu uonejjoo v 10 eDed ISe 1561 v si SIU uonejjoo e 10 eDed ISe 1se1 SI SIUL uonejoo e 10 eDed ise 189 siu uoneljoo e 10 obed ISe 1561 v si SIU uonejjoo e 10 eDed ISe S9 SI SIU Feature Document 1 Document 2 Document 3 i Select Feed 1 SF1 v v uoneijoo e 10 obed Retime meris JSP 199 SI SIU uoneljoo e 10 eDed Ise 1561 Wass supplementary E SI SIU uoneljoo e 10 eDed ISe 1se1 s SIUL WAS2 feeder etime Select Feed 2 SF2 v Auto Batch feed page from insert SF2 feeder Ritme Auto Batch stop job v Parit after processing this Not EOC document Not BOC Wrap Around v v v Safety Sequence WAS1 M WAS2 WAS3 Page 2 0 Page 1 3 Page3 4 sequential Page 1 1 Page 2 5 numbering of pages Page 1 6 from 0 to 7 Feed Direction Legend of OMR Features on Documents 4 19 What is OMR Considerations When Implementing OMR Before implementing any of the DI350 OMR marks you must consider various aspects of document preparation OMR mark combinations and system feeding By being aware of the mechanical and electronic interaction of the system w
15. 2 Sheet Feed Area 6 5 Jobs Non OMR Changing Existing Job 3 15 Confirming Job Setup 3 13 Deleting Job 3 15 Entering New Job Programming 3 1 Flowchart for Non OMR Job 3 3 Selecting Non OMR Option 3 2 Selecting and Running Job 2 1 Testing Job 3 14 Jobs OMR Adjustment of OMR Scanner 5 14 Changing Existing Job 5 19 Confirming Job Setup 5 13 Deleting Job 5 19 Entering New Job Programming 5 1 Flowchart for OMR Job 5 4 Loading Material 5 17 Selecting and Running Job 2 1 Selecting OMR Option 5 3 Testing Job 5 18 One Station 1 6 Three Station 1 5 Two Station 1 6 Models Programming Options 2 7 N Not Beginning of Collation Not BOC 4 6 4 11 4 12 4 26 Not End of Collation Not EOC 4 6 4 10 4 12 4 26 O OMR Optical Mark Recognition Considerations When Implementing 4 20 Errors 6 10 6 15 Explanation of 4 1 5 1 Generation Creation of 4 4 Group Combinations 4 9 Group 1 OMR 4 10 Group 2 Select Feed 4 14 Group 3 Sequence 4 17 How They Look 4 2 Jobs Entering 5 1 Marks Used with DI350 4 5 Reading of 4 3 Specifications 6 19 Template OMR 2 26 Troubleshooting 6 10 6 15 P Paper Length Dimensions 3 10 5 10 Parity 4 6 4 11 4 12 4 26 Programming Entering Jobs Non OMR Job 3 1 OMR Job 5 1 Programming Options by Model 2 7 R Retime Marks 4 6 4 10 4 12 4 26 S Safety OMR mark 4 12 4 15 4 17 4 26 Safety Procedures 1 7 iv Scanner OMR Adjustment of
16. 4 6mm at each side i e a minimum of 1 2 12mm overall This measurement should be taken with all docu ments placed into the envelope Depth Clearance The Insert must allow a minimum clearance of s 3mm for unfolded documents and 1 4 6mm for folded documents below the flap crease after it is fully inserted into the enve lope Envelope flap and throat requirements See illustration below 3 4 19mm Min 1 4 6mm Min 1 29 5mm Max 1 3 4 44mm Max 2 1 2 63mm a Min 1 16 1 6mm Max 1 4 6mm throat depth at 3 4 19mm in from edge of envelope Closed flap tip should not come closer than 1 3 4 44mm to bottom of envelope gomme mnn mm m L 1 I I Li I I I Li I 1 1 P2 Reference Material Requirements For best performance use only materials approved by Pitney Bowes Materials should be good quality and properly stored Recommended storage conditions 65 F 18 C to 77 F 25 C 40 to 60 relative humidity ALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION AND ARE SUBJECT TO TEST OMR Specifications General Mark Dimensions see also OMR Template SV40193 TM Width min 10mm Thickness height 0 35mm 0 70mm 1 2 point size Space between marks min 3mm Space on sides of marks min 2mm white space Scanners Upper Scanner on Sheet Feeder 1 supports e C Fold documents Double Fold documents Lowe
17. 5 1 Descriptions of upper and lower 1 4 1 6 4 3 5 14 Errors When Scanning 6 15 Placement of Paper Under 4 22 4 24 Sealer 3 10 5 10 6 18 Select Feed Marks SF1 and SF2 4 7 4 15 4 26 5 8 5 9 Setup Mechanical Envelope Feeder 2 4 Filling the Sealer 2 6 Insert Feeder 2 5 Sheet Feeders 2 3 Setup Job See Jobs Entering New Job Setup Mode 3 1 5 1 Sheet Feeders 1 and 2 Access for Jam Clearing 6 4 Description 1 4 Job Setup 3 7 3 8 5 7 5 8 Mechanical Setup 2 3 Specifications Material 6 17 Troubleshooting 6 7 6 11 Single Half Fold 1 8 2 9 3 5 3 14 4 25 5 6 5 17 6 17 Specifications Compliance 6 20 Electrical BTU Rating 6 20 Fold Modes 6 20 Machine Life 6 21 Material Requirements 6 19 Material Specifications 6 17 Sheet Feeders 6 17 Insert Feeder 6 17 Sealer 6 18 Stacker 6 18 Envelope Feeder 6 18 Noise Level 6 20 Physical Dimensions 6 20 Speed 6 20 Usage 6 21 Stacker 1 5 3 10 5 10 6 18 Start Machine 2 3 T Template OMR 2 26 Training Checklist Operator A 1 Trial Piece 2 2 Troubleshooting Envelope Feeder 6 5 Insert Feeder 6 8 OMR Optical Mark Recognition 6 10 6 15 6 16 Paper Handling 6 11 Sheet Feeders 6 7 W Wrap Around Sequence WAS Marks 4 8 4 17 4 18 4 26 5 3 Z Z Accordion Fold 1 8 2 9 3 5 3 14 4 25 5 6 5 17 6 17 vi
18. Feeder 1 When the feeder is empty the machine will automatically switch to feeding from sheet feeder 2 When a trial piece is requested both feeders must be loaded as a trial piece will be fed from each feeder The manual feed setting allows stapled sets of up to 5 sheets of 20 24 Ib to a maximum of 120 Ibs per set to be run The maximum compressed thickness of the set after folding must not exceed 2mm The machine will wait for manual insertion of each set into sheet feeder 1 after which it will fold and insert the set automatically When running manual feed mode sheet feeder 2 becomes inoperable 3 7 Create Non OMR Job When sheet feeder 1 is set as required press Next P to advance to the next setting Setting Sheet Feeder 2 Lower Feeder Select whether you want to use the sheet feeder 2 This function is available only on 6 the three station model Sheet 2 On Double Detect aera j 933 186 Press Change until you see the option you want On Double Detect Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultaneously feeds from the feeder On Feeder on without the double detector Off Feeder turned off for this job When sheet feeder 2 is set as required press Next P to advance to the next setting 3 8 Create Non OMR Job Setting Insert Feeder Select whether you want to use the insert feeder
19. amount Single Fold Increase Fold A Decrease Fold A Double Fold Decrease Fold A Increase Fold A It is recommended that the folds are changed by 5mm each time and a new trial piece run to test the settings When you have made the necessary changes press Setup again to return to run mode The job will be saved with the new settings 5 18 Create OMR Job Changing an existing job To change an existing job follow the steps below 1 2 Enter the setup mode as described on page 5 1 Use the Change buttons to display the job you wish to edit Use the Prev lt 4 and Next P buttons to display the setting s you wish to change Use the Change buttons to change the options dimensions you wish to amend Press the Setup button to leave setup mode and save the changes Deleting a job To erase an existing job from memory follow the steps below 1 2 Enter the setup mode as described on page 5 1 Use the Change buttons to display the job you wish to delete Press the Delete button The display reads Press again to confirm Press Delete again The display will briefly read Deleting Job as the job is erased Press the Setup button to leave setup mode 5 19 9141 80 a Eo 0 Reference 6 REFERENCE Changing the Display Language To change the language of the display 1 Enter the setup mode as described on page 3 1 or 5 1 2 Use the Change
20. changed by 5mm each time and a new trial piece run to test the settings When you have made the necessary changes press Setup again to return to run mode The job will be saved with the new settings Changing an existing job Create Non OMR Job To change an existing job 1 2 Enter the setup mode as described on page 3 1 Use the Change buttons to display the job you wish to edit Use the Prev 4 and Next gt buttons to display the setting s you wish to change Use the Change buttons to change the options dimensions you wish to amend Press the Setup button to leave setup mode and save the changes Deleting a job To erase an existing job from memory follow the steps below 1 2 Enter the setup mode as described on page 3 1 Use the Change buttons to display the job you wish to delete Press the Delete button The display reads Press again to confirm Press Delete again The display will briefly read Deleting Job as the job is erased Press the Setup button to leave setup mode 3 15 Create Non OMR Job What is OMR DI350 inserters that are 3 station models have an Optical Mark Recognition OMR scanner installed on the upper and lower sheet feeders This section describes what OMR is and how it can be used to enhance your use of the machine for your inserting needs Once you understand the OMR con cepts and you have printed your documents with the proper O
21. cover on right hand side of machine and remove any material Close cover and restart CLEAR SEALER Material has been detected in the sealer brush area Open tinted plastic cover on right hand side of machine and remove any material Close cover and restart CLOSE COVER Cover indicated is not fully closed Close indicated cover and restart CLOSE HAND CRANK DOOR The hand crank door not fully closed Close cover located at front left of machine DEFLECTOR ERROR The function of half fold is not possible due to a fault Remove Fold Plates and check for any material DOUBLE FEED A double feed has been detected being fed from the feed tray indicated Remove the material from the machine and restart If double feeds persist request another trial piece DOUBLE FEED CHECK STACKER A double feed has been detected being fed from the feed tray indicated Remove the double feed from the stacker Restart machine Reference MESSAGE ACTION FOLD PLATES NOT SET The Fold Plates has not set to the correct position Remove Fold Plates and check for any material Replace Fold Plates and restart MANUAL FEED TIMEOUT Material has not been detected being fed from the feeder In manual feed mode the material must be fed by a set time Restart the machine by pressing Start PAPER SHORT The material being used has been detected to be too short in length Check material length being used
22. das i ens 5 18 Changing an Existing Job sseeeee 5 19 Deleting a JOD rcm 5 19 vi 6 REFERENCE Changing the Display Language eseeees 6 1 Clearing Material 5 diii Erit tert tons 6 1 Hand Cranes erent restr irate ny NURSES 6 1 Removal amp Replacement of Sheet Feeder and Envelope Trays 53e eoe vene bean eects 6 2 Removal amp Replacement of the Fold Plates 6 2 Removal amp Replacement of the Insert Tray 6 3 Access to Carriage Assembly sssssssss 6 3 Access to Envelope Feeder Area 6 3 Access to the Envelope Exit Area 6 4 Access to the Envelope Inserting Area 6 4 Access to the Sheet Feed Area sueusss 6 4 Troubleshooting peireira eeraa iie nean e r ia 6 5 Err r Me ssageS MM ES 6 11 Paper Haridlirig sese et ostenta ee 6 11 OMR Errors ore HT Rs Ets 6 15 Material Specifications sseseeesssseees 6 17 Sheet Feeders cccceecccceeeeeccceeeeseeeeeeesseeeeeeeeeeeees 6 17 Insert Feeder Jic ep ato ee SEU REER Ce RANEHRE 6 17 I II p M 6 18 tie pe P CE 6 18 Envelope Feeder eese 6 18 Material Requirements seeeeeeeeeees 6 19 OMR Specifications General sssss 6 19 Machine Specifications
23. insert feeder will operate in pass through mode for the indicated collated set Presence of a mark indicates that system should stop after this collated set This mark must be on all pages within the collated set Mark always appears Helps the systems avoid losing its place when tracking the marks For feeding inserts from the insert feeder as necessary to add to collated sets For separating collated sets that may need special handling like a mail tray within the same job run Mandatory when using this OMR Group on DI350 OMR Group 1 and 2 Marks Enhanced Level Feed Direction for this example BM Safety Not EOC Not BOC Parity Retime SF1 SF2 Auto Batch Retime Group 1 Marks Mandatory Group 2 Marks Select Feed Optional HIELO 4 7 What is OMR Overview of Group 3 OMR Marks Group 3 Description How it Works When You Would Optional Use Mark Wrap Around Allows the system to The sequence of For greater Sequence track each sheet from numbers from 0 7 is collated set WAS3 the feeder by a number based on the integrity such as sequence The numbers repeat or wrap around when they come to the end of the sequence with the sequence repeating as more sheets are fed The system reads the marks in ascending order as in 0 1 2 3 4 5 6 7 0 1 2 3 4 combinations that can be created in binary format from three OMR marks see
24. the next setting Selecting Non OMR Option Press Change until you see this option OMR off OMR is turned off for this job Press Next P to advance to the next setting see page 3 5 The flowchart on the following pages describe the setup for a non OMR job 3 2 Create Non OMR Job Flowchart for Non OMR Job Setup Open hinged cover on right side of control panel and press Setup key Use keys to enter 71 for access code then press gt key Use keys to enter job number then press gt key Use keys to select OMR function then press gt key r Base Level Enhanced Level Only 4 Y Y Y Y Y OMR off OMR on OMR OMR Select OMR Select Sequence Feed Sequence Feed Y See Separate Flowchart for OMR Job Use keys to select accumulation Off or On then press key Off a2 Whe On Use enter keys to select 2 3 4 or 5 pages then press gt key Use keys to select fold type c letter z accordion double single then press gt key ae NC ENPCEN Use keys to select whether the main sheet feeder is On Double Detect Manual Feed On Off Switchable On Double Detect Switchable On then press key Y continued on next page 3 3 Create Non OMR Job Flowchart for Non OMR Job Setup continued from previous page Use keys to s
25. to stop Suggestions for Repeated OMR Errors The following suggestions may help you lead to a solution for repeated OMR errors 1 Have you cleaned off the OMR scanner of accumulated dust Lightly dust off the scanners with a non abrasive cloth See page 4 3 for location of scanners 2 Is the OMR scanner aligned over the OMR marks on your documents Refer to pages 5 14 to 5 16 for proper positioning of the scanner 3 Do the OMR marks on your documents meet the proper specifica tions for spacing size and location Refer to pages 4 25 and 4 26 or the OMR Template Guidelines supplement SV40193 to verify that you have printed the OMR marks correctly If none of these suggestions help please call Pitney Bowes Service 6 16 Material Specifications Sheet Feeders Min sheet size Max sheet size Paper weights Reference 5 127mm Width 9 229mm Width 16 Ib 60g m Min 5 127mm Length 16 406mm Length 32 Ib 120g m Max Fold configurations Material length limits before folding Single fold 5 12 7 5 127mm 315mm C Letter fold 5 Ao 14 150mm 356mm Z Accordion fold 7 9 19 14 201mm 356mm Double fold 12 16 305mm 406mm Double Document Detector Material range 16 Ib 60g m Min 32 Ib 120g m Max Feed tray capacity Up to a max of 100 sheets of 20 Ib 80g m Daily Mail Hand feed mode Stapled sets up to 5 sheets of 20 Ib 80g m t
26. top mounted on sheet feeder 1 and the other is bottom mounted on the sheet feeder 2 see figures below Top Mounted OMR Scanner on Sheet Feeder 1 upper Bottom Mounted OMR Scanner on Sheet Feeder 2 lower What is OMR The top mounted scanner reads the marks from on top of the sheet while the bottom mounted scanner reads the marks from underneath the sheet of paper This configuration allows you the maximum flexibility for your document folding needs when processed through the system Specifically e the top mounted scanner supports C fold and double fold documents so the address can be visible in window envelopes e that bottom mounted scanner supports Z and half fold documents so the address can be visible in window envelopes How are OMR Marks Generated There are several ways to print the special OMR marks on a document Pitney Bowes offers a PC based product called PB FIRST that enables you to add the OMR marks to your documents so they can be read by the DI350 inserter it also allows you to setup OMR marks for the DI400 and DI800 inserters What s nice is that once you ve setup PB FIRST correctly to generate the marks the marks are printed to the proper specifications no experimentation is necessary If you have a computer IT department in your organization you may be able to use them also as a resource to create and print the OMR marks for you based on the DI350 OMR specifica tions g
27. 10 eDed 1se 189 Auto Batch E S SIU uoneljoo e 10 eDed ise 161 S siu SET Roime uoneljoo e 10 eDed Parit 1Se 1S6 SI Siu uoneljoo e 10 eDed 1se 11 Not EOC si SIU Uonejjoo e 10 eDed ISV S9 s SIUL Not BOC Safety uonelloo e oj obed BM 1S2 1S9 s SI uonejjoo e 10 eDed 1se 1591 SI SIU uoneljoo e 10 eBed se 1591 s SIUL Retime Auto Batch SF2 Reime Fav Legend of OMR Features on Documents Bo i Feature Document 1 Document 2 Document 3 BM Select Feed 1 SF1 v v feed page from supplementary t feeder Feed Direction Select Feed 2 SF2 v feed page from insert feeder Auto Batch stop job v after processing this document 4 16 What is OMR Group 3 Marks Sequence In the OMR job setup on the system control panel Group 3 marks are referred to as Sequence OMR Group 3 Marks Sequence Optional Feed Direction for this example WAS3 WAS2 WAS1 Retime NNI Wrap Around Sequence WAS 3 mark positions Wrap Around Sequence WAS marks add to mailpiece integrity by allowing the system to track each sheet from the feeder by a number sequence The numbers repeat or wrap around when they come to the end of the sequence with the sequence repeating as more sheets are fed The system reads the marks in ascending order as in O 1 2 3 4 5 6 7 0 1 2 3 4 With the proper sequence printed on all mailpieces the system eas
28. 79mm k A4 paper length 297mm Press Change until the length of your paper in millimeters is displayed When the paper length is correct press Next gt to advance to the next setting 5 10 Create OMR Job Paper Length 279 T C Fold A Select the size of the first fold required Depending on the settings o previously made for fold type and paper length the machine will be suggesting the correct dimension for the first fold Most times therefore this setting will not require alteration If you want to change the standard setting press Change until the length of fold required is displayed The symbol shows the fold panel you are adjusting Fold A 83 mE The machine will automatically limit your choices to what is physically possible within the machine specifications As you change the length of Fold A you will see the dimension of Fold B automatically changing to keep within paper length and machine specifications When the setting is correct press Next gt to advance to the next setting Fold B NOTE This setting does not Fold B 186 display when Single fold has f be been chosen Select the size a VN CR of the second fold required 2 x tT In a similar way to fold A the machine will be suggesting the correct dimension for the fold If you want to change the standard setting press Change until the length of fold requir
29. ARE SUBJECT TO TEST Service Should you have questions about your DI350 inserter or require service or assistance with your particular application please call your Pitney Bowes district office The phone number will be on a sticker on your machine A Pitney Bowes Equipment Maintenance Agreement is available to keep your machine in top condition at nominal cost 6 21 Reference 6 22 Appendix A Training Checklist Use the enclosed checklist when learning how to use your DI350 inserter Introduction Chapter 1 1 Features of the machine pp 1 5 1 6 2 Safety pg 1 7 3 Machine identification pp 1 8 1 9 4 Control panel pp 1 10 to 1 12 Operation Chapter 2 1 Connecting power pg 2 1 2 Selecting and running a job pg 2 1 3 Runninga trial piece pg 2 2 4 Starting the machine operation pg 2 3 5 Setup of the sheet feeders pg 2 3 6 _____ Setup of the envelope feeder pg 2 4 7 Setup of the insert feeder pg 2 5 8 Filling the sealer pg 2 6 9 Programming options by model pg 2 7 Create Program Non OMR Job Chapter 3 1 Creating a new non OMR job pp 3 1 to 3 14 2 Changing an existing job pg 3 15 3 Deleting a job pg 3 15 A 1 Appendix A Training Checklist What Is OMR Chapter 4 1 What is OMR pg 4 1 2 What do OMR marks look like pg 4 2 3 ____ How are OMR marks read pg 4 3 4 Considerations when using OMR pg 4 20 Create Pr
30. ELOPES Continued Envelopes fail c Envelope guidesc to feed cont too loose d Wedge set incorrectly e Envelopes incorrectly loaded More than one a Poor envelope a envelope quality feeds b Envelopes incorrectly loaded Envelope a Envelopes failed incorrectly to open loaded 6 6 envelopes have been fanned and aerated before loading Adjust width of envelope side guides Adjust the side guides up to envelopes then back off setting knob half a turn Position wedge to support envelope stack The lead edge of the first envelope should be under the front feed rollers Check envelopes are not curled if excessive try a new box batch Make sure the envelopes have been fanned and aerated before loading The lead edge of the first envelope should be under the front feed rollers Load envelopes on feed 2 5 deck with flaps up and trailing SYMPTOM POSSIBLE CAUSE ENVELOPES Continued Envelope failed to open continued b Poor envelope quality c Envelope feed unit not latched down correctly Envelopes not a No water sealing b Seal mode not selected SHEET FEEDER Sheets fail to a Feeder not feed selected to feed b Side guides too tight 6 7 Reference REMEDY Make sure the envelopes are loaded in feeder squarely b Check envelopes are 2 5 not stuck due to being damp If excessive try a new batch box Check envelope jam access area i
31. MR marks go to Chapter 5 for instructions on setting up an OMR job and adjusting the OMR scanners What is OMR Optical Mark Recognition OMR Optical Mark Recognition is a system whereby marks are pre printed on all pages that make up a document statement advertisement etc These pages are fed into the machine and their OMR marks read by the system whose job is to interpret the marks and do the prescribed tasks associated with those marks such as feeding sheets or verifying the end of a document The tracking of these OMR marks by the system assures that sheets of a document which belong together a collated set actually stays together throughout the inserting process This is known as collation set integrity The more OMR marks that are printed and read the better the collated set integrity However more space and programming is required to print additional marks on a document so you will need to weigh the trade off between more integrity and the space you have available on your document The OMR mark itself is normally a dark solid line on a sheet of light colored paper usually white that is horizontally positioned so it matches the direction of travel of the paper This line must be printed to certain specifications in width length and separation to be read by the OMR scanner on the system Normally there are several of these OMR marks printed in a group in one area on the paper away from any text pictures or other l
32. and if so how it will be used This function is available only on the two and three station models Press Change until you see the option you want a On Double Detect Feeder on with the double detector operating The double detector stops the machine if more than one insert simultaneously feeds from the feeder On Feeder on without the double detector Off Feeder turned off for this job When the insert feeder is set as required press Next gt to advance to the next setting Mode This option only appears if you have the insert feeder turned off In this case the machine needs to know if the job requires inserting into an envelope or if it is a fold only job If the insert feeder has been set to on the machine automatically sets itself to Insertion Mode and advances to the Sealer option on the next page If Insertion Mode appears on the display you must choose the machine s mode of operation Press Change to switch between the options Insertion Mode Activates the Envelope Feeder for a normal inserting job Fold Only Mode Turns the Envelope Feeder off and makes the machine act as a folding machine When the mode is set as required press Next gt to advance to the next setting 3 9 Create Non OMR Job Sealer Paper Length This setting only appears if an Sealer On a insertion mode has been selected Select whether you want to seal envelopes or not
33. and saving it in the memory Programming is carried out in the Setup Mode Entering the Setup Mode Open the hinged cover to the right of the display This will expose the setup buttons Press Setup The indicator will light and the machine will ask for an access code This code prevents the machine s settings being changed by unauthorized personnel The Prev 4 and Next P buttons are used to step forward or backwards through C the settings available Once the item is displayed the Change buttons are used to select the option or value you want Use the Change buttons to select the access code 71 Enter Access Code T a wo D Press Next P to advance NN to the next setting B M E TTT u Em 3 1 Create Non OMR Job Choosing the new job number The machine will ask for the Aob O e job number you wish the new 1 settings to be stored under zu E W 93 188 the default job number is 1 e 114 Use the Change buttons E to display the job number you want Notes e f you use an existing job ob B Tc number the old settings B 2 will be overwritten by the S d new settings you are about to make e If you want to find a currently unused job number press Change until you see a job where the display shows no symbols alongside the feeders or in the fold setup area This means the job is currently empty J Press Next gt to advance to
34. cated on the insert feeder Compare your insert with the diagram Read off the settings for the insert feeder blue lever numbers 1 to 9 and the separator shield letters A to D Thicker Material Thick Inserts Booklets etc 4 3 Setthe blue lever to the ee e number required b E 2 6 4 Setthe separator shield to the letter required 5 Fan the inserts to be run and place them onto the feed deck face up with their bottom edge feeding first Let the wedge slide down behind the stack so that the inserts are supported 2 7 Operation Filling the Sealer When the sealer unit needs refilling the Add Fluid symbol will flash in the display Add Pitney Bowes EZ Seal solution or water in the following way Note EZ Seal solution is recommended to minimize growth of algae and scale build up Hinge open the Water Bottle Cover located at the rear right hand side of the machine Remove the bottle Fill the bottle up to the level indicated Replace the water bottle and close the cover If the sealer unit has been allowed to completely empty you should allow time for water to soak through the sealer mechanism 2 8 Operation Programming Options By Model The DI350 has the ability to be programmed by the operator with up to 20 jobs depending on model which can be recalled at the touch of a button The following table shows which functions are available on a ma
35. chart With the proper sequence printed on all mailpieces the system easily detects when a sheet is not fed in the proper order Mark appears as necessary in high sensitivity jobs to create binary number sequence Mark appears as necessary to create binary number sequence Mark appears as necessary to create binary number sequence Mark always appears Helps the systems avoid losing its place when tracking the marks Wrap Around Part of above Part of above Sequence WAS2 Wrap Around Part of above Part of above Sequence WAS1 Indicates the end of OMR marks for Group 3 Mandatory when using this OMR Group on DI350 OMR Group 1 2 and 3 Marks Enhanced Level Feed Direction for this example BM Safety Not EOC Not BOC Parity Retime SF1 SF2 Auto Batch Retime WASS WAS2 WAS1 Retime Group 1 Marks Mandatory Group 2 Marks Select Feed Optional Group 3 Marks Sequence Optional IEEE 4 8 What is OMR OMR Group Combinations Under Enhanced Level OMR you have the option of adding Group 2 marks Group 3 marks both groups or no groups to Basic OMR Group 1 Groups must be contiguous that is if you are not using Group 2 Group 3 marks must immediately follow Group 1 see figure below In every case you must always select Basic Level OMR before choosing the optional Group 2 and or Group 3 marks OMR Group 1 and 3 Marks Enhanced Level Feed Direc
36. chine by the number of stations it has 7 present on machine of Stations Function 1 2 3 Possible Settings Sheet Feeder 1 J V On with double detect On without double detect Off or Manual Feed 4 In addition to above Select Feed with double detect or Select Feed without double detect Insert Feeder J V On with double detect On without double detect Off v In addition to above Select Feed with double detect or Select Feed without double detect Sheet Feeder 2 v On with double detect On without double detect Off Select Feed with double detect or Select Feed without double detect Accumul Mode V 4 Off or On with 2 3 4 or 5 pages OMR Mode V Off On OMR Sequence OMR Select Feed and Sequence OMR Select Feed Mode v V v Insertion Mode Fold Only Mode Number of Jobs 10 10 20 Each job can be programmed by operator Fold Type y 4 V C Letter Z Accordion Double or Single Paper Length v V v any within machine specification limits Fold A V v V any within machine fold specification limits Fold B V V v any within machine fold specification limits Envelope Depth v v v any within machine specification limits Envelope Stop v 4 V 1to5 Batch Mode V v V Off or On from 50 to 99 2 9 2 10 Create Non OMR Job This section takes you step by step through the process of setting up a new non OMR job
37. collated set except the last page fed into the system which is the first printed page of a document When the system reads a Not EOC mark on a sheet it knows that this is the not the last page of a collated set However when it doesn t see a Not EOC mark it knows this is the last page of a collated set This feature allows different size collated sets to be processed on the DI350 inserter 4 10 What is OMR While the feeders within the system have double detection sensors a combination of paper slippage and other variables could result in two full collated sets being mailed as one The Not EOC configuration adds the benefit in that it avoids putting two documents into a single envelope if the Not EOC mark is ever missed by the scanner Not Beginning Of Collation BOC The Not Beginning Of Collation BOC mark is the fourth OMR mark scanned and must be on every page in a collated set except the first page fed into the system which is the last printed page of a document When the system reads a Not BOC mark on a sheet it knows that this is the not the first page of a collated set However when it doesn t see a Not BOC mark it knows this is the first page of a collated set This provides additional verification that a collated set is not being split or combined with another collated set into one package Parity even The Parity mark is the fifth OMR mark scanned but because of how it is used it may or may not be printe
38. cumulation is turned on for this job Accumulation 2 3 4 5 Select how many pages you want to feed into each envelope Either 2 3 4 or 5 pages can be selected Press Next P to advance to the next setting 3 5 Create Non OMR Job Fold Type Select the type of fold Press Change until you see the option you want C Letter Fold Type C Folds your sheet into a standard C or letter fold Z Accordion Folds your sheet into a Z or accordion fold Double Folds your sheet in half and then in half again When the fold type is set Folds your sheet once as required press Next P to advance to the next setting Create Non OMR Job Setting Sheet Feeder 1 Upper Feeder Select whether you want to use sheet feeder 1 and if so how it will be used Press Change until you see the option you want T a ps LA f On Double Detect On Manual Feed Off Switchable On Switchable On Dble Detect Notes About Manual Feed 1 Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultaneously feeds from the feeder Feeder on without the double detector Allows you to manually feed collated sets see notes below Feeder turned off for this job These functions are available only on the three station machine Feed will initially be from Sheet
39. d on every page in a collated set The Parity mark is used to ensure that the total number of OMR marks read by the scanner on one piece of paper is always an even number This provides an internal check on the scan set of marks on a single sheet and helps detect sensitivity problems associated with the scanner or excessive paper skew Because the system checks for an even number of marks it is known as even parity if the system checked for an odd number it would be called odd parity 4 11 What is OMR For example for a one page document the marks printed on the page are BM 1 mark Safety 1 mark Not EOC 0 mark not printed as it is the end of document Not BOC 0 mark not printed as it is the start of document Retime 1 mark see description below Total 2 3 marks odd number needs Parity mark Parity 1 mark New total 4 marks even number all OK In this example the Parity mark is printed on this page to make the number of marks go from odd 3 to even 4 As another example for the last page fed of a two page collated set the marks printed on the page are BM 1 mark Safety 1 mark Not EOC 0 mark not printed as it is the end of collated set Not BOC 1 mark Retime 1 mark Total 4marks even number all OK no Parity mark Parity O mark not printed as it is not needed New total 4 marks even number all OK In this example the Parity mark is not printed on this page
40. dash marks printed on the material In order to locate the scanning head for the top sheet feeder 1 open the top cover The scanning head can be found at the rear of the machine In order to locate the scanning head for the bottom sheet feeder 2 remove both sheet feeder 2 and the fold plate situated below sheet feeder 2 The scanning head can be found mounted to the front of the machine Top Sheet Feeder Scanner Create OMR Job Fold a sheet of material in half and measure the distance from the side of the form to the middle for an 8 1 2 x 11 form this measurement is 4 1 4 Now measure the distance from the edge of the form to the middle of the scan dash marks see figure on next page and subtract this measurement from the half fold measurement Use the table also on the next page to convert this measurement into the setting for the scanning head For example on an 8 1 2 x 11 form the half fold measurement is 4 1 4 If the distance from the edge of the form to the middle of the scan dash marks is 3 8 the scanning head distance is 3 7 8 4 1 4 3 8 For 3 7 8 this translates to a setting of 98 on the scan head Loosen the knurled locking knob and set the appropriate scanning head to the correct setting If the machine is turned on you will notice a blue color emanating from the scanner For the top scanner the blue light shines on top of the paper while on the bottom scan
41. ddressed documents for insertion into window envelopes feed them from this feeder In addition sheet feeder 1 can be set to manual feed In this mode stapled sets of up to 5 sheets may be run The machine waits for each set to be manually fed into sheet feeder 1 before folding and inserting the set automatic ally See the specifications section of Chapter 6 Reference for full details of the sets possible Sheet Feeder 2 three station machine only For feeding material that requires folding Its functions are similar to sheet feeder 1 but manual feed is NOT available from this feeder 1 4 Introduction Insert Feeder two and three station machines only Use this feeder to add additional inserts to your envelope Material fed from this feeder cannot be folded by the inserter However this feeder is especially suited to feeding pre folded or thicker inserts Fold Plate 2 Fold Plate 1 These units are used to create the desired fold in material fed from the sheet feeder s The fold plates are automatically set from the control panel Display Control Panel This is where you enter commands and where the machine informs you of its status with the use of symbols and icons Full details of each button function are given on the following page Stacker and Measuring Scale Located at the right end is the fold down stacker This unit can be latched against the right side of the machine when not in use to save space
42. ease spend a few moments reading through it Understanding what the inserter does and how it does it will keep problems to a minimum and help you get the best performance possible This Guide is organized into seven sections 1 INTRODUCTION To the Operator 1 5 Three Station Model seeeeeeseessse 1 5 Two Station Model sse 1 6 One Station Model sees 1 6 ca ET 1 7 Machine Identification ceeseeeeeseeeeeesess 1 8 Control Panel soe iint tero eeu ep tu x ae et ds 1 10 Control Panel Buttons sssseeesesee 1 10 Display Symbols aetas tecta catchy ces dO RD IRE 1 12 P OPERATION Connecting POWGF s crore tie bri par qok o ton pte uten e 2 1 Selecting and Running a Job ssesssseses 2 1 Select the Job oerte et eh inten 2 1 Hurnia Trial PICO rp n d deste rnt etre Laeta e 2 2 Start Machine Operation ssesseeses 2 3 Setting the Sheet Feeders seesessessss 2 3 Setting the Envelope Feeder sssssessss 2 4 Setting the Insert Feeder eeeesseeeees 2 5 Filling the Sealed eret peateee icc 2 6 Programming Options By Model ssseeesesss 2 7 Contents 3 CREATE A NEW NON OMR JOB Create New Non OMR Job ssseeme 3 1 Entering the Setup Mode
43. ed is displayed The symbol shows the fold panel you are adjusting When the setting is correct press Next gt to advance to the next setting 5 11 Create OMR Job Envelope Depth Select the depth of your envelopes in millimeters Again you can use the scale on the stacker to measure the depth of your envelopes Press Change until the Envelope Depth 111 correct dimension is displayed When the envelope depth is set as required press Next gt to advance to the next setting Envelope Stop Select the position of the machine s envelope stop The stop has five positions numbered 1 to 5 Setting 3 is Envelope Step 5 the standard setting for normal weight paper with standard folds A thinner lighter envelope will require a lower setting and thicker heavier envelope a higher setting Press Change until the setting you want is displayed When the envelope stop is set as required press Next gt to advance to the next setting Create OMR Job Batch Mode The Batch Mode allows you to automatically process pre defined batches of finished mailpieces The system counts down from the number programmed for that job When the batch is complete has reached 0 the machine will stop allowing you to empty the stacker Pressing Start will commence processing of the next batch If Batch Mode is not selected the display counter will simply cou
44. elect whether other sheet feeder is Off On with double detect or On with no double detect then press gt key Use keys to select whether insert feeder is Off On with double detect or On with no double detect then press gt key Insert Feeder Off Use keys to select whether insert feeder is in insertion mode or fold only mode then press gt key Insert Feeder On Use keys to select whether sealer is Off or On then press gt key Use keys to change paper length of your sheets then press key Use keys to change Fold A setting if neccesary then press key to continue Single Fold C Z Double Folds Use keys to change Fold B setting if neccesary then press key to continue Use keys to change envelope depth then press key continued on next page 8 4 Create Non OMR Job Flowchart for Non OMR Job Setup continued from previous page Use keys to change envelope stop setting then press key Use keys to select whether batch mode is Off or On then press key Batch Off Use keys to enter batch Batch On counter from 50 to 999 then press key Job number displays back at beginining Setting the Accumulation Function Press Change until you see the option you want Accumulation OFF Recuiialet ion 5 2 PEE Accumulation is turned off for this job E Q a275 amp 5 53 186 Accumulation ON a Ac
45. f Collation NOT BOC Parity even Re time mark Select Feed 1 SF1 Select Feed 2 SF2 Group 2 Auto batch Re time mark Fixed if this group is in use Wrap Around Sequence 3 WAS3 Wrap Around Sequence 2 WAS2 Group 3 Wrap Around Sequence 1 WAS1 Re time mark Fixed if this group is in use 2mm White Space on both sides of mark MARK SPECIFICATIONS A clear area of 115mm is required from the top left corner of the form top scan and 100mm from the bottom right corner T of the form bottom scan Color black ink on a white background Length 10mm min Thickness 1 pt min 2 pt max Vertically Center Spacing 3mm min between marks Group within Clearance 2mm min on either side Bracket 27mm min zl 2E Pitney Bowes Gino eae 4 26 Create OMR Job 5 CREATE OMR JOB This section takes you step by step through the process of setting up a new OMR job and saving it in the memory The OMR function is available only on the three station model This model can be programmed with up to 20 jobs What is OMR Optical Mark Recognition An OMR mark is normally a dark solid line on a sheet of light colored paper that is horizontally printed so it matches the direction of travel of the paper This line must be sufficiently thick and dense to trigger the OMR scanner on the system The OMR scanner working with the OMR system software checks for one or more different OMR marks on a docume
46. f a new collated set Parity Helps in the detection of Verifies that the Mandatory for misread OMR marks on number of OMR marks OMR on DI350 a sheet is even Retime Indicates the end of Mark always appears Mandatory for OMR marks for Group 1 Helps the systems OMR on DI350 avoid losing its place when tracking the marks OMR Group 1 Marks Basic Feed Direction for this example BM Safety Not EOC Not BOC Group 1 Marks Mandatory Parity Retime Hilo 4 6 Overview of Group 2 OMR Marks Group 2 Description Optional Select Feed 1 SF1 Dynamically turns on and off the other sheet feeder as necessary for each collated set What is Presence of a mark indicates that the other sheet feeder feeds one sheet The absence of the mark indicates that other feeder will operate in pass through mode for the indicated collated set OMR When You Would Use Mark For feeding additional full page sheets from the other sheet feeder as necessary to add to collated sets Select Feed 2 SF2 Auto Batch Retime Dynamically turns on and off the insert feeder as necessary for each collated set Instructs the system to stop but not end the job when it encounters a collated set which contains this mark Indicates the end of OMR marks for Group 2 Presence of a mark indicates that the insert feeder feeds one sheet The absence of the mark indicates that the
47. ge as Printed for Sheet Feeder 2 Head of Page Group 1 Marks Mandatory Group 2 Marks Select Feed Optional Group 3 Marks Sequence Optional Foot of Page 4 23 Retime WAS1 WAS2 WASS Retime Auto Batch SF2 SF1 Retime Parity Not BOC Not EOC Safety BM What is OMR View of Mark Order and Position on Page as Loaded for Sheet Feeder 2 Face Down Feet First Head of Page Retime WAS1 WAS2 WAS3 Group 3 Marks Sequence Optional Retime Auto Batch SF2 SF1 Retime Parity Not BOC Not EOC Safety Group 2 Marks Select Feed Optional Group 1 Marks Mandatory Foot of Page Face Down Feed Direction denotes mark is on other side of paper 4 24 What is OMR OMR Printing Feeding Considerations Based on Fold Type Fold Type Area Required Where OMR Order of Loading of on Paper for Marks are Pages When Documents on Printing OMR Printed on Printing and to System Marks and Paper Presenting to Leaving Space Feeder Around Them C Fold 4 5 inches Upper left Reverse Sheet Feeder 1 1 15mm long side of the address face up and 3 4 14 mm paper page is last head first wide column page printed and last page fed for each document set Double Fold 4 5 inches Upper left Reverse Sheet Feeder 1 115mm long side of the face up and 3 4 14 mm paper head first wide column Z Fold 4 inches Lower right Reverse Sheet Feeder 2 100mm
48. he feeder is on without double detection Used on insert feeder to signify that the feeder is on with double detection Used on sheet feeder 1 to S _ signify that the feeder is set for manual feed Used on envelope feeder to signify that the feederis on Indicates the setting from 1 to 5 of the envelope stop Indicates that the sealer water bottle needs refilling Indicates the envelope depth Indicates that the sealer unit is off envelopes not sealed Used on any feeder to indicate feeder is notin use ABC Indicates that the sealer unit is on automatic envelope sealing Indicates a C Letter fold is selected Indicates a Z Accordion fold is selected Indicates a double fold is selected Indicates a single fold is selected Indicates a no fold insert operation Indicates a material stoppage The position of this symbol in the display indicates where the stoppage has occurred Call Pitney Bowes Service Indicates the paper size address orientation and fold s set for sheet feeder 1 8 Operation 2 OPERATION This section explains operation of the DI350 inserter assum ing the job to be run is already programmed into the machine If the job has not been programmed refer to Create Non OMR Job on page 3 1 or Create OMR Job on page 5 1 Connecting Power Read the safety information
49. hen you use the feeder for automatic operation Run a Trial Piece Once material is in place press Trial Piece so you can check that the setup is correct Note In switchable mode both sheet feeders must be loaded A trial piece will be run for both feeders Minor changes to the job settings can be made at this stage if the trial piece needs fine tuning Press Setup then use the Prev 4 Next gt and Change buttons as required to modify job settings When you have made the necessary changes press Setup again to return to run mode The job will be saved with the new settings 2 2 Operation Start Machine Operation Press Start to begin automatic operation The machine will operate until either material runs out or the Stop button is pressed Note Ifthe three station machine is set for switchable feeding the display will show Ready 1 gt 2 gt 1 This confirms that feeding will automatically switch between sheet feeders See page 3 8 or 5 7 for more details Setting the Sheet Feeders 1 Adjust the side guides to the width of the material being fed then back off a quarter turn on the side guide control This will set the correct clearance between the guides and the material 2 Take the stack of paper and aerate it to ensure the individual sheets are not stuck together 3 Jog the stack back into FACE UP FACE DOWN HEAD FIRST FEET FIRST 5 Place the paper stack onto alignme
50. ily detects when a sheet is not fed in the proper order After an out of sequence feeding or an OMR scan error is detected and cleared the system will begin fresh with the sequence number of the next document that is fed This sequence of numbers from 0 7 is based on the combi nations that can be created in binary format from three OMR marks The figure on the next page shows how the number combinations are created by the three marks within the space allocated to WAS Retime This Retime mark must be on every page within a collated set It indicates to the system the end of this group of OMR marks on a page and helps the systems avoid losing its place when tracking the marks 4 17 What is OMR Sequence Creation Using Wrap Around Sequence WAS Marks Feed Direction for this example WAS3 WAS2 WAS1 WAS3 WAS2 WAS1 WAS3 WAS2 WAS1 WASS3 WAS2 WAS1 WAS3 WAS2 WAS1 WASS3 WAS2 WAS1 WAS3 WAS2 WAS1 WASS3 WAS2 WAS1 Sequence 0 Sequence 1 Sequence 2 Sequence 3 Sequence 4 Sequence 5 Sequence 6 Sequence 7 4 18 mark not printed position left blank WAS1 WAS2 WAS3 What is OMR Example of Group 1 2 and 3 Marks Printed on Documents for Feeding from Sheet Feeder 1
51. in correct position Reduce lever setting by 1 Failure to a Wrong envelope a Check that you are insert using the correct envelope for the job selected If problems still occur change envelope stop position b Side guides set b Check ALL feeder side up guides are not set too wide c Poor fold c Check the fold selected 5 6 in job set up is the correct one for the material length you are using d Poor quality d Check window of envelope envelopes are not stuck down due to excessive glue Try a new batch box 6 9 SYMPTOM POSSIBLE REMEDY CAUSE Error Recovery for Empty Feeders If feeder runs a Ranoutof a Press Stop and then out of material material Clear Deck if material is and stops in transit re fill empty tray and press Start to continue Error Recovery for Normal Job non OMR Ifthe machine a Too many a Press the Clear Deck key 1 7 stops during an sheets or a The envelope at the accumulation jam insertion area will eject of a job non into the stacker OMR MANUALLY remove the remaining pages of the set from the appropriate feeder and fold insert into the envelope Once the cause of the stoppage has been determined press Start to continue Error Recovery for OMR Job If the machine a OMR Error 8 Press the Clear Deck key 1 7 stops during message The envelope at the an OMR Job as listed on insertion area will eject into page 6 15 the stacker The remaining pages of the c
52. ines where the OMR scanner reads or scans them 4 1 What is OMR What Do OMR Marks Look Like on Paper The example below shows OMR marks that may be typically used on a document for the DI350 Example of OMR Marks on a Document not drawn to scale Feed Direction for this example OMR Marks This is a test last page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation This is a test page for a collation Sincerely John Smith Solicitor General OMR Marks Being Read by a DI350 Scanner 4 2 What is OMR How are OMR Marks Read on the DI350 There are two OMR scanners the devices that read the OMR marks on the DI350 inserter One is
53. ith OMR scanning you can select the OMR features that work best with your applications Document Page Order from Creation to Final Output from DI350 Multi Page Document Created in Document Printed Application pages in normal pages in reverse order order address page first address page on bottom N N 4 Machine Feeds Pages from Top and Reverses Order When Collating figure doesn t show folding Document Loaded onto Feeder as Printed in reverse order Erf MIM 7 Completed Document in Envelope in Normal Order Address Page on Top or in Window figure doesn t show folding cO 4 20 What is OMR View of Mark Order and Position on Page as Printed for Sheet Feeder 1 BM Safety Not EOC Not BOC Parity Retime SF1 SF2 Auto Batch Retime WAS3 WAS2 WAS1 Retime Head of Page Group 1 Marks Mandatory Group 2 Marks Select Feed Optional Group 3 Marks Sequence Optional Foot of Page 4 21 What is OMR View of Mark Order and Position on Page as Loaded for Sheet Feeder 1 Face Up Head First Foot of Page Retime WAS1 WAS2 WAS3 Retime Auto Batch SF2 SF1 Retime Parity Not BOC Group 1 Marks Mandatory Not EOC Group 3 Marks Sequence Optional Group 2 Marks Select Feed Optional Safety BM Head of Page Face Up Feed Direction 4 22 What is OMR View of OMR Mark Order and Position on Pa
54. ition Access to the Envelope Inserting Area Access can also be gained to the insertion area by lifting A the tinted plastic cover Access to the Sheet Feed Area To gain access Open the top cover Squeeze the two blue handles together and pivot the guide assembly to the right to gain access To relatch Squeeze the two blue handles together and pivot the guide assembly back to its closed position Release V the two blue handles making NN sure the assembly is securely latched into position Close the top cover Troubleshooting SYMPTOM POSSIBLE CAUSE MACHINE Blank Screen No Display a No Power b Machine not switched on Machine will not operate a Cover open b Feed trays fold trays not in correctly ENVELOPES Envelopes fail a Envelope side to feed guides too tight b Poor envelope quality 6 5 Reference REMEDY a Check power cord is firmly connected at each end and the wall socket is switched ON b Switch machine on Switch located on left side of machine a Check that all covers are closed check display for cover location Remove and relocate all feeder and fold trays firmly Adjust width of envelope side guides Adjust the side guides up to envelopes then back off setting knob half a turn b Check envelopes are not curled If excessive try a new batch box Make sure the Reference SYMPTOM POSSIBLE REMEDY CAUSE ENV
55. iven in this chapter see pages 4 25 and 4 26 Additional information on implementing OMR marks can be found in Pitney Bowes publication SV40193 and the OMR template that are included with your DI350 inserter IMPORTANT Unless you or your organization has had previous experience working with OMR marks or PB FIRST we recommend that you have a Pitney Bowes Consultant setup your OMR marks for you at a cost to be estimated Pitney Bowes does not cover the implementation of OMR marks on your documents under the standard support agreements for the DI350 inserter 4 4 What is OMR What OMR Marks are Used on the DI350 The DI350 has two feature levels of OMR the feature level you have depends on the level installed on your machine Basic Level OMR provides basic collation set integrity and the ability to have variable sized collation sets a different number sheets may be fed for each document based on what the marks on those sheets indicate to the system It consists of these marks known as Group 1 Group 1 OMR Benchmark e Safety Not EOC end of collation Not BOC beginning of collation Parity even Retime Mark Enhanced Level OMR allows more flexibility in variable size collation sets as well as greater collation set integrity The Enhanced OMR Level allows for two additional groups of marks which consist of Group 2 Select Feed SF1 feed from the other sheet feeder SF2 feed f
56. l automatically drop into its correct location Removal amp Replacement of the Fold Plates To remove Pull the two catches on the underside of the plate outwards to release them Pull the plate straight out from the machine To replace Pull the two catches on the underside of the plate outwards to release them Slide the plate into its location guides and release the catches to lock the plate in position Reference Removal amp Replacement of the Insert Tray To remove Open the top cover Pull the insert tray straight outwards from the machine To replace Slide the tray into its location guides and push until it clicks into place Access to Carriage Assembly The carriage assembly can be pulled outwards to gain access The insert feeder and Fold Plate 2 must be removed first Access to Envelope Feeder Area To gain access Pull the release lever in the direction of the arrow Lift the envelope area feed rollers to gain access To relatch feed rollers Release the envelope area feed rollers and let them rest in position Push the rollers firmly down until they latch into position Note Access to this area can be improved by removing Fold Plate 1 and sheet feeder 2 6 3 Reference Access to the Envelope Exit Area Pull down the access door as shown to gain access to jammed material When closing the access door make sure it is firmly latched into pos
57. lect the position of the machine s envelope stop The stop has five positions numbered 1 to 5 Setting 3 is the standard setting for normal weight paper with standard folds A thinner lighter envelope will require a lower setting and thicker heavier envelope a higher setting Envelope Stop 3 TH Press Change until the setting you want is displayed When the envelope stop is set as required press Next gt to advance to the next setting Create Non OMR Job Batch Mode The batch mode allows you to automatically process pre defined batches of finished mailpieces The system counts down from the number programmed for that job When the batch is complete has reached 0 the machine will stop allowing you to empty the stacker Pressing Start will commence processing of the next batch If batch mode is not selected the display counter will simply count the number of items processed until reset by pressing Reset Counter Batch P D Press Change to switch Y batch mode On or Off E RE NN When the setting is correct ey press Next P Batch Counter If batch mode is turned On e Y b i the machine will now request 6 the batch quantity The default quantity is 50 but you may select any value up to 999 using the Change buttons When the setting is correct press Next P Confirming the Job Setup Job setup is now complete The di
58. long side of the face down and 3 4 14 mm paper feet first wide column Single Fold 4 inches Lower right Reverse Sheet Feeder 2 Half Fold 100mm long side of the face down and 3 4 14 mm paper feet first wide column Maximum Sheets Per Collation Set Sheets Fed from Sheets Fed from Sheets Fed from Total Sheets Control Document Supplementary Insert Feeder Permissible in Feeder Feeder Collation Set Envelope 4 25 What is OMR OMR Printing Specifications Template see SV40193 TM for full size version of this template DI350 DI400 Inserting Systems Scanning Template 54mm min DI350 DI400 OMR INFORMATION IMPORTANT Unless you or your organization has had previous experience working with OMR marks or PB FIRST software we recommend that you have a Pitney Bowes consultant set up your OMR marks for you at a cost to be estimated Pitney Bowes does not cover the implementation of OMR marks on your documents under the standard support agreements for the DI350 DI400 systems Vertically Center Before using template read the accompanying guidelines Group within OMR is available on the three station machines ONLY Bracket The minimum scan line requirement is all of Group 1 DI350 DI400 SCAN MARK POSITIONING CANNOT DO PART OF A GROUP ALL OR NOTHING Benchmark Safety 2mm White Space NOT End of Collation NOT EOC on both sides of mark Group 1 NOT Beginning o
59. matches the length displayed If correct request another trial piece PAPER SHORT CHECK The material being used has STACKER been detected to be too short in length Check material length being used matches the length displayed If correct request another trial piece SET LEVER Manual feed lever in the incorrect position for the mode of running Move the manual feed lever to the correct position Left position manual Right auto STREAM FEED The machine has detected two sheets being fed together from the feed tray indicated Remove material from the machine reload and restart machine 6 13 Reference MESSAGE ACTION STREAM FEED CHECK The machine has detected STACKER two sheets being fed together from the feed tray indicated Remove the stream feed from the stacker Reload machine and restart SYSTEM ERROR POWER A fault has been detected in DOWN the main software Switch machine off and on and retry If problem persists call service TRAY EMPTY Tray indicated has no material Reload tray and press Start Reference Error Messages OMR MESSAGE ACTION BAD OMR MARKS Two marks detected that are closer SPACING together than half the expected distance NO OMR MARKS No marks on paper Sensor not centered over marks on paper Paper not face up top first for C double fold or not face down bottom first for Z single fold BAD OMR CODE LENGTH Code misread by sensor Code
60. ner the light shines from beneath the paper This is normal and will help you determine the correct position of the scanner Ruler for Setting Scanner Position Scanner Head Locking Knob When finished retighten the locking knob If you have adjusted the bottom sheet feeder scanner refit both sheet feeder 2 and the fold plate situated below sheet feeder 2 5 15 Create OMR Job Example of Measuring Distance of OMR Marks on 8 1 2 x 11 Paper for Proper Setting of Scan Head Top Scanning at M 3 8 3 7 8 Bottom Scanning 88 Me 3 7 8 Distance between center of Scanner Head OMR marks and center of page Setting in inches 3 172 89 EET EET 97m 98 102 Create OMR Job Loading the Material Material for all OMR jobs are loaded in reverse order to which they are printed This allows the address page for the document set to be the last page fed but the first page showing on top of the set after it has been collated and folded See the table below Fold Type Order of Pages When Loading of Documents Presented to Feeder on to System C Fold Reverse Sheet Feeder 1 upper address page is last page face up head first printed and last page fed for each document set Double Fold Reverse Sheet Feeder 1 upper Z Fold Reverse Sheet Feeder 2 lower Single Fold Reverse Sheet Feeder 2 lower When preparing material for use in the l
61. nt The sheet feeders take the paper stack aligned in a similar way to a photocopier paper cassette The three possible choices for loading you documents with addresses are listed below NOTE The display will indicate the correct orientation of the paper in the first two cases only FACE UP O Q FEET FIRST the feed deck Allow the deck to move down and the top of the paper stack to slide under the feed roller Note When using both sheet feeders with accordion fold sheet feeder 2 must be used for the prime address bearing document You can pull out the sliding supports from the end of the deck to help support long material Setting the Envelope Feeder 1 Adjust the side guides to the width of the envelopes being fed then back off half a turn on the side guide control This will set the correct clearance between the guides and the envelopes Aerate the stack of envelopes to be run Place them on the feed deck with the flaps up and trailing The lead edge of the first envelope should be under the front feed roller Let the wedge slide down behind the stack so that the envelopes are supported 2 5 Operation Setting the Insert Feeder 1 Adjust the side guides to the width of the material being fed then back off a quarter turn on the side guide control This will set the correct clearance between the guides and the material 2 Refer to the label lo
62. nt while it is fed through the system The tracking of these OMR marks by the system increases the chance that a set of sheets which belong together a collation set actually stays together throughout the inserting process See Chapter 3 What is OMR for more information Programming is carried out in the Setup Mode Entering the Setup Mode Open the hinged cover to the right of the display This will expose the setup buttons Press Setup The indicator will light and the machine will ask for an access code This code prevents the machine s settings being changed by unauthorized personnel The Prev and Next buttons are used to step forward or backwards through the settings available Once the item is displayed the Change buttons are used to select the option you want 5 1 Create OMR Job Use the Change buttons Enter Access Code D to select the access code 71 Y B a279 S 93 186 Press Next P gt to advance e 111 to the next setting Ha Choosing the New Job Number The machine will ask for the Job QO r job number you wish the new v settings to be stored under the default job number is 1 Use the Change buttons to display the job number you a want Notes If you use an existing job number the old settings will be overwritten by the new settings you are about to make If you want to find a currently unused job Job B FW number
63. nt the number of items processed until reset by pressing Reset Counter Press Change to switch moas D N Batch Mode On or Off 6 When the setting is correct SSS 4 93 1 A press Next P E me TT dit If Batch Mode is turned On the machine will now request Patch Counter e the batch quantity The amp default quantity is 50 but you may select any value up to o 999 using the Change buttons When the setting is correct press Next P Confirming the Job Setup TES Job setup is now complete f The display will show the E a5 complete job setup for you to e d tog Qu dep confirm If you see a setting me that is incorrect use the Prev lt button to backtrack to the setting and correct it When you are satisfied with the program press the Setup button The machine will save the job into its memory and reset to the new job 5 13 Create OMR Job When this is complete the Trial Piece Required display will show the new job i v with the message Trial Piece NU Required e TT U Job settings will be retained by the system even with power disconnected until they are changed or deleted as described on page 5 18 Adjustment of OMR Scanner for first time use or if a change in OMR has been made In order for the OMR scanning to function correctly it is important to ensure that the scanning heads are positioned in line with the scan
64. o a maximum total weight of 120 Ib 400g m per set can be processed in the Daily Mail mode Only Sheet Feeder 1 plus the Insert Feeder if required can be used for Daily Mail applications The maximum compressed thickness after folding should not exceed 0 078 2mm Glossy coated sheets are not recommended Insert Feeder Min Insert size Max Insert size 5 127mm Width 9 230mm Width 20 Ib 75g m Min Non folded cut sheet 16 Ib 60g m Min Folded Material 31 4 82mm Length 6 152mm Length 48 Ib 180g m Max Single Sheet Paper Weights And Inserts of up to a maximum compressed thickness of 0 078 2mm Pre folded or single panel inserts should be fed from Insert Feeder 16 Ib 60g m Min 32 Ib 120g m Max Up to a maximum of 100 Inserts Double Document Detector Material range Feed tray capacity 6 17 Reference Sealer The machine can seal up to a maximum of 1200 envelopes between refills Stacker The envelope stacker can accommodate up to 150 filled envelopes Dependent on size and contents of the envelope Envelope Feeder DEPTH WIDTH Min envelope size 3 7 88mm Depth 8 3 4 220mm Width Max envelope size 6 3 164mm Depth 9 1 2 242mm Width Envelope weights 17 Ib 65g m Min 26 Ib 100g m Max Envelope tray capacity Up to a maximum of 100 envelopes End Clearance End clearance between the Insert and enve lope is a minimum of 1
65. ob Setup 3 8 5 8 Mechanical Setup 2 5 Specifications of Envelopes 6 18 Troubleshooting 6 5 6 11 Envelope Stop Dimension 3 12 5 12 Errors Envelope Feeder 6 5 Insert Feeder 6 8 OMR 6 10 6 15 Paper Handling 6 11 Sheet Feeders 6 7 F Feeders Mechanical Setup Envelope Feeder 2 4 Filling the Sealer 2 6 Insert Feeder 2 5 Sheet Feeders 2 3 Feeders Settings for OMR Job Envelope Feeder 5 8 Main Scanning Sheet Feeder 5 7 Other Sheet Feeder 5 7 Insert Feeder 5 9 Feeders Settings for Non OMR Job Sheet Feeder 1 3 7 Sheet Feeder 2 3 8 Envelope Feeder 3 8 Insert Feeder 3 9 Flowchart Non OMR Job 3 3 Flowchart OMR Job 5 4 Fold Type Setting 3 6 5 6 Adjustments When Testing 3 14 5 17 Fold A and B Dimensions 3 11 5 11 Fold Only vs Insertion Mode 3 9 H Half Single Fold 1 8 2 9 3 5 3 14 4 25 5 6 5 17 6 17 l Insert Feeder Access for Jam Clearing 6 4 Description 1 4 1 5 Insertion Mode 3 9 Job Setup 3 9 5 9 Mechanical Setup 2 6 Specifications Material 6 17 Troubleshooting 6 8 6 11 Insertion Mode 3 9 J Jam Access in Machine M Machine Identification 1 8 Manual Feed 1 8 2 2 3 7 6 13 Mechanical Setup Feeders See Feeders Mechanical Setup Models Descriptions Carriage Assembly 6 3 Clearing Material 6 1 Hand Crank 6 1 Envelope Exit Area 6 4 Envelope Feeder Area 6 3 Envelope Inserting Area 6 4 Fold Plates 6 2 Insert Tray 6 3 Removal Replacement of Sheet Feeder and Envelope Trays 6
66. ogram OMR Job Chapter 5 1 Creating a new OMR job pp 5 1 to 5 17 2 Changing an existing job pg 5 18 3 Deleting a job pg 5 18 Reference Chapter 6 1 Changing the display language pg 6 1 2 Clearing material pp 6 1 to 6 4 4 Trouble shooting pp 6 5 to 6 10 5 X Error messages pp 6 11 to 6 16 6 Material specifications pp 6 17 to 6 19 7 OMR specifications pg 6 19 8 Machine specifications pp 6 20 6 21 9 Service pg 6 21 A 2 A Accumulation Mode 3 5 Accordion Z Fold 1 8 2 9 3 5 3 14 4 25 5 6 5 17 6 17 Auto Batch Marks 4 7 4 15 4 26 B Batch Mode 3 13 5 13 Beginning of Collation BOC See Not Beginning of Collation Not BOC Benchmark BM 4 6 4 10 4 12 4 26 C C Letter Fold 1 8 2 9 3 5 3 14 5 6 5 17 Changing Display Language 6 1 Choosing New Job Number 3 2 5 2 Clearing Material From Machine See Jam Access in Machine Confirming Job Setup 3 13 5 13 Connecting Power 2 1 Control Panel 1 10 D Descriptions Model One Station Model 1 6 Three Station Model 1 5 Two Station Model 1 6 Display Language Changing 6 1 Display Symbols 1 12 Double Fold 1 8 2 9 3 5 3 14 4 25 5 6 5 17 6 17 Double Detect non OMR 3 7 3 8 3 9 Double Detect OMR 5 7 5 8 5 9 E End of Collation EOC See Not End of Collation Not EOC Envelope Depth Dimension 3 12 5 12 Envelope Feeder Access for Jam Clearing 6 3 Description 1 4 1 5 Insertion Mode 3 9 J
67. on page 1 3 before connecting the machine Connect the power cord to the socket on the left side of the machine Plug the power cord into a suitable power outlet Make sure the power outlet is near the machine and is easily accessible Turn the machine power switch ON Selecting and Running a Job Select the Job When the machine is turned ON the display will show the P PME wu last job run and Trial Piece o a a279 Required su Dx 33 i86 3 T PTT ut Press the Job button until the job you require is displayed or press Default if you want to run the machine with your standard settings Note The default job can be altered only by a Pitney Bowes Customer Service Representative 2 1 If you have material loaded Running Trial Piece press Trial Piece The machine will set itself and run a test piece for you to check If you don t have material loaded do this now then return to this section Loading feeders etc is covered on the following pages Note You may have selected a manual feed job where sheet feeder 1 is set for manual feed of collated sets If this is the case the sheet feeder should not be loaded as the collated sets are fed one at a time as required by the machine However the lever shown in the illustration should be pulled back to open the feed mechanism to ready the manual feed operation Remember to return this lever to its normal position w
68. on programming jobs Introduction Reset Counter Press this button to reset the item counter Clear Deck Pressing this button will jog material through and out of the machine It can be used to clear the machine ready for automatic operation after a stoppage has occurred etc Trial Piece This button is used to run a single test piece so that you can check machine setup A trial piece must be run before automatic operation can be commenced using the Start button If double detection is in use the machine sets itself automatically as it runs the trial piece This envelope will be unsealed and counted as one item Start Starts automatic operation Stop Stops automatic operation at the end of the next cycle Delete Used in setup mode to delete a programmed job from memory Setup When pressed the machine enters setup mode This mode allows you to program jobs into memory for instant recall using the Job button Change In setup mode used to select options or set values of machine settings Prev 4 In setup mode used to step backwards forwards Next b through the various machine settings 1 7 Introduction Display Symbols TTA Led Used on sheet feeders to signify that the feeder is on without double detection Used on sheet feeders to signify that the feeder is on with double detection Used on insert feeder to signify that t
69. ouble Detect Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultan eously feeds from the feeder On Feeder on without the double detector Off select feeder turned off for this job On SF Double Detect Select feeder is on with the double detector operating The double detector stops the machine if more than one insert simultaneously feeds from the feeder On SF Select feeder on without the double detector When the other feeder is set as required press Next P to advance to the next setting 5 9 Create OMR Job Sealer Paper Length Select whether you want to seal Sealer On a envelopes or not Press Change to switch the option on or off On Turns the sealer unit on for automatic sealing of envelopes Make sure the sealer water bottle is full of EZ Seal or water see page 2 8 ZN Off Turns the sealer unit off Envelopes will be ejected unsealed When the sealer is set as required press Next gt to advance to the next setting If you have selected either of the Sheet Feeders the next setting offered will be Fold Type However if you are using the Insert Feeder only folding is not possible and the machine will advance directly to the Envelope Depth setting page 5 12 Select the paper length Use the scale on the edge of the stacker Quick reference eo i2 US Letter length 11 2
70. ower cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine and easily accessible Failure to properly ground the machine can resultin severe personal injury and or fire The power cord wall plug is the primary means of disconnecting the machine from AC supply DO NOT use an adapter plug on the line cord or wall outlet DO NOT remove the ground pin from the line cord Avoid using wall outlets that are controlled by wall switches or shared with other equipment DO NOT route the power cord over sharp edges or trapped between furniture Insure there is no strain on the power cord where it becomes jammed between the equipment walls or furniture Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstruction Do not remove covers Covers enclose hazardous parts that should only be accessed by Pitney Bowes Customer Service Report any damage of covers to a Pitney Bowes Customer Service Representative To prevent overheating do not cover the vent openings Read all instructions before attempting to operate the equipment Use this equipment only for its intended purpose In addition follow any speciric occupational safety and health standards for your workplace or area 1 3 Introduction Machine Identification d Sheet Feeder 1 This feeder is intended for feeding material that requires folding If you are running a
71. ower feeder for OMR jobs using a single fold or Z fold it is suggested that you place the sheets from the printer face down on a table and then take from the top of this inverted stack to load the machine When the OMR feeder becomes empty in mid job you can just take another batch from the top of the stack put it into the feeder and press Start even if the last set is incomplete because part of it is in the stack rather than in the machine If you load from a face up stack the machine will not run unless the stack is split at exactly a set boundary Also if sequence checking is active and the feeder becomes empty you cannot just re load and press Start because the machine will likely fail due to sequence error Neither of these problems occurs if you load the machine from a face down stack 5 17 Create OMR Job Testing the Job Load material and press Trial Piece so that you can check that the setup is correct Minor changes to the job settings can be made at this stage if the trial piece needs fine tuning Press Setup then use the Prev lt 41 Next gt and Change buttons as required to modify job settings A chart is provided below to help fine tune your fold settings FOLD TYPE ADDRESS TOO LOW ADDRESS TOO HIGH C Letter Fold Decrease Fold A Increase Fold A and increase Fold B by the same amount Z Accordion Increase Fold A Decrease Fold A and Fold increase Fold B by the same
72. press key Use keys to select whether sealer is Off or On then press key Use keys to change paper length of your sheets then press key Use keys to change Fold A setting if neccesary then press gt key to continue Single Fold C Z Double Folds Use keys to change Fold B setting if neccesary then press key to continue Use keys to change envelope depth then press key i Use keys to change envelope stop setting then press key Use keys to select whether batch mode is Off or On then press key Use keys to enter batch Batch Off Batch On counter from 50 to 999 then press key J Job number displays back at beginining 5 5 Create OMR Job Fold Type Select the type of fold Fold Type C Press Change until you see the option you want o Folds your sheet into a standard C or letter fold Z Accordion Folds your sheet into a Z or accordion fold Folds your sheet in half and then in half again Folds your sheet once When you select either C Letter fold or a double fold the machine will automatically select the TOP Sheet Feeder 1 as the scanning feeder If you select either a Z Accordion Fold or a single fold the machine will automatically select the BOTTOM Sheet Feeder 2 as the scanning feeder
73. press Change until you see a job 6 where the display shows no symbols alongside the feeders or in the fold setup area This means the job is currently empty Press Next gt to advance to the next setting 5 2 Create OMR Job Selecting the OMR Functions Press Change until you see the option you want OMR off OMR is turned off for this job OMR on OMR OMR Group 1 marks is turned on for this job If your machine has the Enhanced level of OMR these options will also display OMR Sequence Basic scanning page sequence scanning for this job OMR Groups 1 and 3 OMR Select feed Sequence Basic scanning Select Feed Auto Batch Page sequence scanning for this job OMR Groups 1 2 and 3 OMR Select feed Basic scanning Select Feed Auto Batch scanning for this job OMR Groups 1 and 2 See Chapter 3 What is OMR for more information on the OMR marks and groups and what they mean NOTE A maximum of FIVE pages per set can be fed from either sheet feeder 1 or 2 when using the OMR function Press Next gt to advance to the next setting see page 5 6 The flowchart on the following pages describe the setup for the various OMR functions 5 3 Create OMR Job Flowchart for OMR Job Setup Both Levels Open hinged cover on right side of control panel and press Setup key Y Use keys to enter 71 for access code then press key Y
74. r C fold accordion Z fold or double fold Job recall operator programmable up to 20 depending on model Switchable feeding Optical Mark Recognition OMR scanning for greater collation integrity and additional feeding flexibility 3 station model only This guide covers all three models of the DI350 inserter system Three Station Model This model incorporates two sheet feeders and an insert feeder It is the only model that has OMR and has the most setup options For this reason all illustrations in this guide show this model Sheet Feeder 1 Sheet Feeder 2 Insert Feeder Introduction Two Station Model This model incorporates a single sheet feeder and an insert feeder Insert Feeder One Station Model This model incorporates a single sheet feeder All models are set up and operated in a very similar way Procedures in this guide cover all models If a function is model dependent the accompanying text will explain this 1 2 Introduction Safety Precautions When using this machine follow the normal safety precautions for all office equipment Keep loose clothing jewelry and long hair away from all moving parts Avoid touching moving parts or materials while the machine is in use Before clearing a jam be sure machine mechanisms come to a stop When removing jammed material avoid using too much force to protect against minor personal injury and damaging equipment Use the p
75. r Scanner on Sheet Feeder 2 supports e Z Fold documents Single half Fold documents OMR Levels see also Chapter 4 What Is OMR Basic Level Features OMR Group 1 EOC end of collation BOC beginning of collation Enhanced Level Features OMR Groups 1 2 and 3 EOC end of collation BOC beginning of collation SF1 feed from other sheet feeder SF2 feed from insert feeder 2 Auto Batch stop job after processing this document set WAS wrap around sequence for numeric tracking of each sheet 6 19 Reference Machine Specifications Physical Dimensions Length 36 915mm Depth 20 510mm Height 24 610mm Weight 121 Ibs 55kg Noise Level Running lt 74dBA Electrical U S A 110V 60Hz 6A Europe 230V 50Hz 3A Speed Up to a maximum of 2500 cycles per hour depending on fold type and material quality Fold Modes Single fold C Letter fold Z Accordion fold Double fold Compliance UL Listed 6 20 Reference Pitney Bowes has tested this machine under many different conditions and recommends that you do not exceed the usage levels specified below Usage DI350 Model Monthly 20 000 cycles maximum Yearly 240 000 cycles maximum Usage beyond these recommended cycles is not covered under your Equipment Maintenance Agreement Machine Life Five Years ALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION AND
76. rom the insert feeder Auto Batch Retime Mark Group 3 Sequence e WAS3 wrap around sequence e WAS2 wrap around sequence WAS1 wrap around sequence Retime Mark NOTE Each group of OMR marks must be treated as one unit when programing and printing the marks for your documents that is space must be allocated for every mark within each group whether the mark is used or not Also Basic OMR Group 1 is always used Group 2 and 3 marks are optional 4 5 What is OMR Overview of Group 1 OMR Marks Group 1 Description How it Works When You Would Mandatory Use Mark Benchmark BM Identifies the start of the Mark always appears Mandatory for OMR marks on a sheet at beginning of OMR OMR on DI350 marks Determines the line The measurement of Mandatory for spacing of the OMR the space between the OMR on DI350 marks BM and the Safety marks becomes the standard of what the system should expect in the space between all the subsequent OMR marks on that document Mark always appears Not EOC Identifies the last sheet When mark appears Mandatory for End of Collation as fed into the system on a sheet indicates to OMR on DI350 of a collated set system the end of a collated set Not BOC Identifies the first sheet When mark appears Mandatory for Beginning of as fed into the system on a sheet indicates to OMR on DI350 Collation of a collated set System the start o
77. roup 1 Marks OMR sitet sni Ponti tat eerte 4 10 Details of Enhanced Level OMR sssssssss 4 14 Group 2 Marks Select Feed sssssssssss 4 14 Group 3 Marks Sequence ssssseeesss 4 17 Considerations When Implementing OMR 4 20 Contents 5 CREATE A NEW OMR JOB Creating a New OMR job seem 5 1 What Is OMI Paris sete tester cea Sitter atus eel qas aa 5 1 Entering the Setup Mode seessesss 5 1 Choosing the New Job Number sssses 5 2 Selecting OMR Option eeeeesesseeee 5 3 Flowchart Tor OMR dob eet ee ehe totos 5 4 Fold Type icone Dt trece oer 5 6 Setting Main Scanning Sheet Feeder 5 7 Setting Other Sheet Feeder sss 5 7 Setting Insert Feeder seeeeessseeere 5 9 Sealer ite echt lca t beim c itk ont fons 5 10 Paper Length ca on ode tte tei D oU raseds 5 10 Fold Accor d o n bred nde 5 11 opc e c cas 5 11 Envelope Depth cccceecccceeeeeeeeeeeeeeeeeeeeeeeseeeeeees 5 12 Envelope StODucs i ce eoe ERU MER RN ES 5 12 Batch MOGG depre eiat ete eda ex ate ie ames 5 13 Confirming the Job Setup suusssss 5 13 Adjustment of OMR Scanner ssusss 5 14 Loading the Material 5 17 Testing the JoD iie eor RH
78. s latched down firmly located at the envelope feeding area 6 3 Remove water bottle and fill up to indicated level replace bottle Bottle is located on right side of machine at rear 2 8 b Check job set up Activate seal mode a Check job set up 5 9 b Adjust width of material side guides Adjust the side guides up to material then back off setting knob a quarter turn 2 3 Reference SYMPTOM POSSIBLE REMEDY CAUSE SHEET FEEDER Continued c Paper not Aerate the stack of loaded paper making sure correctly that individual sheets are not stuck together More than one a Daily mail Check job set up and sheet is fed manual feed manual feed lever mode is selected Paper not Aerate the stack of loaded paper making sure correctly that they are not stuck together INSERT FEEDER Inserts fail to a Insert guides Adjust width of feed too tight material side guides Adjust the side guides up to material then back off setting knob a quarter turn Feeder not Check job set up selected to feed Poor Check Lever setting is separation correct Check stone shield is in correct position Side guides Adjust side guides too loose Wedge set e Rest wedge behind incorrectly material to support it 6 8 Reference SYMPTOM POSSIBLE REMEDY CAUSE INSERT FEEDER Continued More than one a Poor separation a Check Lever setting is insert is fed correct Check stone shield is
79. splay will show the complete job setup for you to 6 e bs confirm If you see a setting mud D 33 18 that is incorrect use the Prev dini prt 4 button to backtrack to the setting and correct it When you are satisfied with the program press the Setup button The machine will save the job into its memory and reset to the new job 3 13 Create Non OMR Job When this is complete the Trial Piece Required display will show the new job i v with the message Trial Piece 0279 ME S3 186 Required e Te Job settings will be retained by the machine even with power disconnected until they are changed or deleted as described on the following page Testing the Job Load material and press Trial Piece so that you can check that the setup is correct Minor changes to the job settings can be made at this stage if the trial piece needs fine tuning Press Setup then use the Prev 4 Next gt and Change buttons as required to modify job settings A chart is provided below to help fine tune your fold settings FOLD TYPE ADDRESS TOO LOW ADDRESS TOO HIGH C Letter Fold Decrease Fold A Increase Fold A and increase Fold B by the same amount Z Accordion Increase Fold A Decrease Fold A and Fold increase Fold B by the same amount Single Fold Increase Fold A Decrease Fold A Double Fold Decrease Fold A Increase Fold A It is recommended that the folds are
80. tion for this example w Safety Not EOC Not BOC Parity Retime WAS3 WAS2 WAS1 Retime Group 1 Marks Mandatory Group 3 Marks Sequence Optional Ho The table below lists the combination of OMR groups that may be used together OMR Group Combinations Table Basic OMR Enhanced OMR 4 9 What is OMR Details of Basic Level OMR Basic Level OMR consists of six OMR marks which make up Group 1 Space must be allocated for every mark in the group whether the mark is used or not In the OMR job setup on the system control panel Group 1 is referred as simply OMR OMR Group 1 Marks Basic Feed Direction for this example BM Safety Not EOC Not BOC Parity Retime Group 1 Marks Mandatory Ec Group 1 Marks OMR Benchmark BM The Benchmark BM is the first OMR mark scanned and must be on every page in a collated set This mark indicates to the system the start of the OMR marks on a page Safety The Safety mark is the second OMR mark scanned and must be on every page in a collated set It used to determine the line spacing of the OMR marks Specifically the measure ment of the space between the BM and the Safety marks becomes the standard of what the system should expect in the space between all the subsequent OMR marks on that document Not End Of Collation EOC The Not End Of Collation EOC mark is the third OMR mark scanned and must be on every page in a
81. ts place when tracking the marks 4 15 What is OMR Example of Group 1 and 2 Marks Printed on Several Documents for Feeding from Sheet Feeder 1 Retime Auto batch SF2 SF1 Retime Parity Not BOC Not EOC Safety BM Page 1 of Document 3 fed last from feeder uoneljoo e 104 oDed 182 180 si Siu Uoneljoo e 10 abed ise 191 S SIU Uomeljoo v 10j eDed 1se 1891 SI SIYL uoneloo e 104 oDed Ded Page 2 of Document uoneioo e 10 abed Se 19 s siu uonejjoo e 10 eed isej 150 e SI SIU Uonejjoo e 10 eDed ise 1S9 e S SIUL uoneioo e 10 obed Se 180 s siu uoneijoo e 10 oed ise 150 e si SIL Uorejjoo e 10 abed ise 1S9 e S SIUL Page 3 of Document 3 Retime Auto Batch SET Ausdiro Ov Retime Parit T sino Ainioedset Not BOG Feed Direction Safety M for this example en Document 2 one page Retime Auto Batch SF2 Bs Parity Auedwoo ogy parity c of BOC afety sino Alinpoadsey Retime Page 1 of Document 1 Aulo Batch B5 etime Parib Not EOC Not BOC uonejioo e 10 eDed ely 18 189 s siu uoneljoo e 10j obed jse 161 E SI SIU uoneloo e 10 aBed ISE 1591 S SIY Retime Page 2 of Document 1 Bae Baton fed first from feeder Fa Beine Parit Safety BM sino inpoedseu uoneljoo e 10 eDed Retime 1Se 1S6 SI SIU uoneljoo e
82. type on paper does not match OMR menu in user setup e g paper has selective feed and sequence marks but setup does not specify OMR Sequence Sel Insert BAD OMR CODE FORMAT Code misread by sensor Code does not have the fixed marks in the right places benchmark safety and re timing EXPECTED 1ST SHEET Code misread by sensor OF SET A new envelope is required but the sheet is not the last of a set i e the Not BOC mark at code position 4 is present NOT A NEW ENVELOPE Code misread by sensor An envelope is at the Q station but the sheet is the first of a set i e the Not BOC mark at code position 4 is absent OMR PARITY ERROR Code misread by sensor The code does not have an even number of marks OMR WAS ERROR Code misread by sensor The sequence number is not sequential to that of the previous sheet Reference MESSAGE OMR SF MARKS INCONSISTENT OMR SF NOT IN USE OMR COLLATION TOO LARGE OMR END OF BATCH ACTION Code misread by sensor The selective feed and autobatch marks at code positions 7 to 9 are different to those on the previous sheet for this set Code misread by sensor A selective feed mark at code positions 7 to 8 is present but the job setup does not define the feeder as SF Code misread by sensor The set contains more than 5 sheets from the main feeder This is not normally an error The AutoBatch mark is present on this set causing the machine
83. ur OMR option earlier the following choices are available On Double Detect Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultan eously feeds from the feeder il On Feeder on without the double detector Off select feeder turned off for this job On SF Double Detect Select feeder is on with the double detector operating The double detector stops the machine if more than one insert simultaneously feeds from the feeder On SF Select feeder on without the double detector When the feeder is set as required press Next gt to advance to the next setting 5 8 Create OMR Job Setting Insert Feeder Select whether you want to Sheet 2 On Double Detect use the insert feeder This X function is available only on the two and three station o models gera 93 186 Press Change until you see the option you want If you had chosen OMR or OMR Select Feed as your OMR option earlier the following choices are available On Double Detect Feeder on with the double detector operating The double detector stops the machine if more than one sheet simultan eously feeds from the feeder On Feeder on without the double detector Off select feeder turned off for this job If you had chosen OMR Sequence or OMR Select Feed Sequence as your OMR option earlier the following choices are available On D
84. urrent set will feed fold and eject into the stacker and can be manually inserted into the envelope The FIRST page of the NEXT set will prefeed into the feed rollers and stop Press Start to continue 6 10 Reference Error Messages Paper Handling MESSAGE ACTION CALL SERVICE Power machine off and on If message is still displayed Call service CHECK CLEAR FEEDER Feeder indicated has failed to feed material Remove material from the feed tray reload and restart machine CHECK FEEDER Feeder indicated is not located correctly Remove tray and relocate CHECK FOLD PLATE Fold plate indicated is not located correctly Remove Fold Plate and relocate CHECK INVERTER Envelope inverter unit has not set to it s correct position Open inverter cover and check for any material Close cover and restart CHECK LAST MAIL PIECE Envelope has failed to open Check envelopes are loaded correctly Reload envelopes and restart machine CLEAR FOLD PLATE Material has been detected inside the Fold Plate indicated on the display Remove Fold Plate and check for any material Replace Fold Plate CLEAR INSERTION AREA Material has been detected in the inserting area Open tinted plastic cover on right hand side of machine and remove any material Close cover and restart Reference MESSAGE CLEAR MOISTENER ACTION Material has been detected in the sealer brush area Open tinted plastic

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