User Manual - Home Depot
Contents
1. 35 CANCEL Your PAID Service Pian 36 1 Set Up Your System Setting up your Arlo system involves these steps set up your base station register for an Arlo account set up and sync your cameras and position your cameras Set Up Your Base Station The base station connects to your home network and allows you to view your Camera streams From anywhere gt Toinstall your base station 1 Connect the base station to your router using an Ethernet cable 3 Plug the AC adapter into an electrical outlet 4 Press the On Off button on the back of the base station to turn on the base station K Reset The Power LED and Internet LED light green in about two minutes Your base station is set Up Register For n Arlo Account After you set up your base station you must register for n Arlo account Your Arlo account is linked to your Arlo system and allows you to view videos from any Internet connected computer or mobile device On mobile devices use the Arlo app for the best viewing experience Visit the Apple App Store or the Google Play Store to download the Arlo app for iOS and Android devices gt To register For n Arlo account 1 Ina browser enter https arlo netgear com in the address bar Click or tap New System Setup Complete the required fields Click or tap Continue Ul UN Choose your base stat2. im mi oma tm mn PTE K am na GF Password 2 Click or t p Settings 3 Under Camera Settings select camera to position 11 Settings Base Station Home gt Modes All mation off gt Rules gt Base Station Settings Account Settings gt Subscription Basic Pian US gt Personal Information gt Friends 0 System Settings gt Preferences gt Lamera rder gt About Camera Settings gt 312144700008 4 Click or tap Position Mode Camera Settings Done E Name Front Door setup invert Image i gt Use to Flip the camera image k Motion Detection Test LED will Rash bo show you where motion iz detected b L bm The camera starts streaming video 12 Position Mode Note Position mode streams video as fast as possible without buffering so that you can aim the camera while watching on a smartphone and make near real time adjustments to the camera position This means that you might see lower quality video while in Position mode Adjust Motion Sensitivity You can adjust the motion sensitivity of an Arlo camera after a motion rule is applied to it For more information see Set Up Your Base Station on page 4 13 gt To adjust the motion sensitivity of camera 1 Log in to your Arlo account at wwwerlo netgeercom Arlo Password El Remember me be q pm ia Tn lmin F U DUD Uber ma GF Password 2 Click or t p Setting
3. gt To filter your library 1 Log in to your Arlo account at wwwerlo netgeercom N Of LU Feumeamhbar me Click or t p Libr ry Click or t p Filter Choose to view favorite recordings non Fevorite recordings or all Choose camera names to view video clips recorded by those cameras GU gt e WN Click or tap Done Recordings that match your filter parameters display Dates with recordings that match the filter parameters are highlighted in d rk green 32 4 Manage Your Subscription Every Arlo system includes Free Basic service that offers basic Features and Functionality When activating your Arlo system you can choose between the Basic Premier and Elite service plans Service Levels Upgrading to a paid service level gives you the ability to expand your Arlo system to suit your specific needs Depending on your service level you c n add additional cameras base stations or cloud storage and share recordings with friends and Family See the following table for more information about different service plans and features BASIC 7 Days of Cloud Recordings to 1 GB Cloud storage 30 Days Free Access to PREMIUM Features Scheduler Camera Sharing Up to 5 cameras 1 Base Station Standard Support Premier 30 Days of Cloud Recordings to 10 GB Cloud storage Unlimited access to PREMIUM Features Scheduler Camera Sharing Up to 10 cameras 1 Base Station Unlimited Support
4. Monthly at 9 99 Mo Annual at 99 Yr FREE Features for all Elite 60 Days of Cloud Recordings Up to 100 GB Cloud storage Unlimited access to PREMIUM Features Scheduler Camera Sharing Up to 15 cameras Up to 3 Base Stations Unlimited Support Monthly at 14 99 Mo Annual at 149 Yr Motion Detection Alerts via push amp email Smart Modes and Rules Download and Share Video Clips Free 105 and Android Apps Desktop Access and many more exciting features You can upgrade a Basic or Premier subscription at any time When you upgrade From a paid subscription to a higher service level the system automatically calculates any unused portion of the current term and deducts that pro rated amount from the total cost of the upgrade 33 To ch nge your Subscription level 1 Log in to your Arlo account at wwwerlo netgeercom 2 Click or t p Settings gt Subscription gt Update Service 3 Select service level The ch rge for the new service term displays 4 Click or tap Change Service 5 Enter valid payment method by entering the credit card number expiration date and CVV Security code Note Visa and MasterCard are accepted at this time 6 Enter the billing name and address The billing name and address you enter must match the credit card billing address information 7 Option l Select the Automatically Renew my Service Plan check box 8 Click or t p CONTINUE and wait while the p
5. at least seven feet two meters above the floor and aim it slightly down for the best sensor performance Ensure that side to side traffic crosses Arlo s field of view Arlos motion sensor is much more sensitive to side to side movement across its feld of view than to movement directly toward or away from the camera The best area For motion detection is five Feet to 20 Feet 1 5 to 6 meters from the camera position For best results the path of expected motion should cross Arlo s fleld of vievv and not head directly into or away from the camera For example if you want to detect motion near couch place the camera to the side of the couch rather than above it or opposite it 5 Minimum You c n use the Motion Detection Test Feature to verify if motion c n be detected in Cameras current placement The Cameras LED flashes amber when motion is detected Go to your Cameras setting options to turn on the Motion Detection Test Feature Position Mode Position mode allows you to quickly and easily see what your camera sees Using Position mode you can make sure that your Arlo camera is positioned to monitor the precise area you want Position mode is available only when the camera is not streaming recording motion or in Motion Detection mode 10 gt To place your camera in Position mode 1 Log in to your Arlo account at wwwerlo netgeercom erio m C Password l er El Remember me Forn
6. new name that reminds you of the camera s location such as Garage or Front Door Camera Settings Done Camera names are limited to 32 characters 5 Click or tap Done Set Up Rules With rules you can tell your Arlo system what to do in certain situations For example you can set your Arlo system to record videos when the motion sensor is activated on a specific camera and alert you with an email message 17 You c n use the rules you create within modes and schedules to customize your Arlo system gt To cre te rule 1 Log in to your Arlo account at wwwerlo netgeercom arto II CU Co pa Tee r S Remember me LOG IN For ir ot username or password la m l O l A l mi 5 2 Click or tap Settings 3 Click or t p Rules 18 9 settings Base Station Home gt Modes All motion off Account Settings gt Subscription Basic Plan US gt Personal Information gt Friends System Settings gt Preferences H L Click or t p Add Enter name For the rule Under IF the Following select the camera to which you want Arlo to apply the rule Use the slider to adjust the sensitivity of the motion sensor Raise the sensitivity percentage to increase the number of videos that Arlo captures Lower the sensitivity percentage to decrease the number of videos that Arlo captures Under THEN do the Following select the action you want your
7. Arlo system to take Select the camera from which you want to record the video 10 Use the slider to adjust the length of video that is c ptured 11 To be alerted by email when your Arlo system activates this rule click or tap To this list and enter at least one email address 12 Click or tap Done 19 Set Up Modes A mode is way to set and control automated actions With modes Arlo c n be on the lookout For you even when you are not logged in Modes start working when triggered by actions that you can define You can personalize the default modes or odd your own You might want to create mode in which some motion sensors and cameras are active but others are not For example when you are sleeping you might went your exterior cameras to be active but your interior cameras to be inactive Modes are made up of rules To create a new mode or change an existing one you must first create a rule To learn more about rules and how to create your own see Set Up Rules on page 17 Arlo is pre configured with two default modes All motion on The motion sensor on each camera is active When motion is detected the camera records video clip and sends an email message to the prim ry Arlo account holder This mode works well when nobody is t home All motion off No motion sensors are active no video is recorded and no motion alerts are sent This mode works well when people are at home Personalize Modes Arl
8. December 2014 202 11380 01 NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA DI Of User Manual TM Support For product updates and web support visit htto supportarlo com Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used For reference purposes only Compliance For the current EU Declaration of Conformity visit http support netgear com app answers detail a_id 11621 For regulatory compliance information visit http www netgeercom about regulatory See the regulatory compliance document before connecting the power supply Contents 1 Set Up Your System 4 Set Up Your Base Station A Register for an Arlo Account 5 Set Up and SYNC Your Cameras 6 Position Your Cameras 8 PFOSIHON Mode 10 Adjust Motion 15 2 Personalize Your System 16 Name Your C mer s 16 EE IF UNN 20 Personalize 20 Create New Moge 22 Manage 23 Create Schedule 24 7005 aa aa a anad Pis Change Your Preferences rerne 27 3 View Your Content 30 View Recordings and 30 Use the Kiler E 4 Manage Your Subscription 33 Service Levels 33 RENEW Your Service Plans 35 Downgrade Your Service Plan
9. a s FUP OUL USE su um A Pim m 2 Click or t p Settings 3 Click or t p Modes A list of your modes displays 4 Click or tap Add 5 Name your new mode 6 Click or tap rules to add them to the mode 22 Note Some devices cannot be used multiple times in the same mode otherwise they might be given contradictory instructions Once such a device is used other rules that use that device are unavallable 7 Click or t p S ve to cre te your nevv moce 8 To apply your new mode click or t p Mode M n ge Modes You c n turn modes on and off manually or set modes to activate according toa schedule gt To make immediate changes to mode Use this method when you are not using a schedule to control mode or to override an existing schedule 1 Log in to your Arlo account at wwwerlo netgeercom Remember me LOG IN 2 Click or tap Mode 3 Make sure that the Schedule switch is set to off 4 Select a mode to activate it If the moce is turned off it turns on immediately The mode stays active until 23 A W N you change it or turn the schedule on If the mode is turned on it turns off immediately The mode stays inactive until you change it or turn the schedule on To change modes using a schedule Use this method to turn on an existing schedule or to edit an existing schedule Log in to your Arlo account t www arlo netgear com Click or tap Modes Slide the Sche
10. administrative rights are available to them 25 gt To dd friend to your Arlo Account 1 Log in to your Arlo account at wwwerlo netgeercom N Of LU Pameamber me LOG IN 2 Click or t p Settings 3 Under Account Settings click or t p Friends 4 Click or t p Add 5 Enter the first name last name and email address of the person that you went to add as a friend 6 Click or tap the cameras that you went the Friend to be able to access 7 Click or t p the administrative rights that you want to assign to the friend 8 Click or tap Send Invite 26 To edit friend s privileges 1 a 6 Log in to your Arlo account t www arlo netgear com Click or tap Settings Under Account Settings click or tap Friends A list of your Friends displays with the status of their accounts Click or tap the status next to the name of the Friend that you want to edit Click or tap cameras and administrative rights to select or deselect them Click or tap Done Change Your Preferences Preferences allow you to control when Arlo notifies you of important events like when your storage is Full or camera battery is low You can also tell Arlo how to behave when your cloud storage is Full You can modify the following preferences Manage Storage When you turn on Manage Storage Arlo automatically moves any unlocked files that are seven days or older to the recycle bin IF storage is Full Ar
11. ayment is verified IF the CONTINUE button is dimmed make sure that you completed all of the 34 required fields You are prompted to confirm the service change 9 Click or t p PURCHASE and wait while the payment is processed 10 Wait while the payment is processed Your new service level is updated on the subscription page Renew Your Service Plans Monthly plans automatically renew each month until you upgrade to an annual olan or cancel effective the next billing cycle Annual plans auto renew by default but can be configured to expire at the end of the current annual term Downgrade Your Service Plan You can downgrade your Premier or Elite annual or monthly service plan at any time gt To dovvngr de your service plan 1 Log in to your Arlo account at www arlo netgearcom N Of LU Famamber me 35 2 Click or t p Settings gt Subscription gt Update Service 3 Select a lower service plan and click or t p CHANGE SERVICE An email message is sent to you to confirm service level update the effective date and any pro rated refund amount For any unused portion of the current term Cancel Your Paid Service Plan You can cancel your Premier or Elite annual or monthly service plan at any time gt Tocancel your paid service level 1 Log in to your Arlo account at wwwerlo netgeercom 2 Click or tap Settings gt Subscription gt Cancel Service 3 Wait while the cancellation is proce
12. dule switch to on To edit or create a schedule drag the divider between modes to change the start and stop times Note A schedule recurs weekly For example the schedule for Tuesday is repeated every Tuesday as long as the schedule is turned on Arlo is pre configured with the following schedule Monday through Friday 8 00 am to 5 00 p m All motion sensors are on All other times All motion sensors are off Create a Schedule You can set a schedule to activate and deactivate modes automatically Schedules recur weekly For example the schedule for Tuesday is repeated every Tuesday as long as the schedule is turned on Arlo is pre configured with the Following schedule Monday through Friday 8 00 a m to 5 00 p m All motion sensors are on All other times All motion sensors are off 24 gt To set schedule 1 Log in to your Arlo account at wwwerlo netgeercom 2 Click or t p Mode 3 M ke sure th t the Schedule svvitch is set to on 4 Drag nd drop modes to the weekly schedule to add them 5 Drag the dividers between modes to change the start and stop times Add Friends You c n add friends to your Arlo account Friends can view live streams from your cameras record video clips view share Favorite and delete clips from your library and take snapshots Friends have limited access to some of the settings and Features on your Arlo account You can select which cameras Friends can see and what
13. ind when placing your Arlo cameras Maximum You can place your Arlo camera a maximum of 300 feet 90 meters From the base station In indoor installations the range might be less iF metal objects or thick walls and ceilings are between a camera and the base station Note Note Check the Camera LED on the base station if it s blinking amber the base station detects a low data rate a sign that a camera is too far from the base station Minimum Place your Arlo cameras at least ten Feet From the base station and allow at least 6 Feet 2 meters between cameras Follow these guidelines to prevent WiFi signals between the devices from interfering with each other When positioning your Arlo camera keep these tips in mind Keep active locations in the camera s field of view Your Arlo camera has 130 degree viewing angle Position your camera so that the space that you want to monitor is within the Cameras feld of view i Camera m View Aim with the cloud Use Arlo s Position mode to send video to the cloud as quickly as possible This allows you to aim the camera while watching the video Feed on your Arlo smartphone app to make near real time adjustments to the cameras position Go to your camera s Setting options to turn on Position mode After the camera is in place you c n turn off Position mode or it automatically turns off after Ave minutes T or higher Elevate your camera Mount your Arlo motion detection Camera
14. ions serial number from the drop down menu Note If the serial number is not listed you can enter it manually The serial number is on the bottom of the base station on the product label O Click or t p Continue N Choose your time zone from the drop down menu Click or t p Continue 9 Choose service plan Note For more information see Service Levels on paqe 33 Your Arlo account is set Up Set Up and Sync Your Cameras After the base station is setup and you registered for n Arlo account you are ready to set up your cameras and sync them to the base station The Basic service olan supports up to five synced cameras You can upgrade to a paid service plan to Support more cameras gt Toset up your cameras 1 Slide and hold the latch on the bottom of the camera 2 Slide the battery door back and lift it to open the battery compartment 3 Insert the batteries according to the following illustration Your cameras are ready to sync gt Tosync your cameras 1 Bring the camera within one to three feet 30cm 100cm from the base station 2 Press the Sync button on the side of the base station NETGEAR 3 Wait for the Sync Status LED to light green 4 Press the Sync button on top of the camera A blue LED blinks rapidly to confirm successful sync 5 Repeat for each additional camera Position Your Cameras It s important to keep distance in m
15. lo lets you control how the system behaves when your cloud storage is Full Arlo can delete files to make room for new recordings or Arlo can save your files and not make new recordings when your storage is Full 2 Storage Full Notification You c n tell Arlo to notify you by email if your Ales exceed your cloud storage capacity Low Battery Notification You can tell Arlo to notify you by email iF your camera s battery level is low gt To change your Arlo Preferences 1 Log in to your Arlo account at wwwerlo netgeercom N Of LU Remember me LOG IN e N Lra rrn p P m PXP nazir bunula P 2 Click or t p Settings 28 3 Under System Settings click or t p Preferences settings Base Station Home Modes All motion off gt RULES gt Base Station Settings Account Settings gt Subscription Basic Plan US 4 To change the manage storage Feature t p or drag the slider The slider turns green when the Manage Storage Feature is turned on and turns gray when it is turned off 5 IF you turn on the manage storage feature choose an option For handling files when storage is full To delete files to make room For new recordings if your storage is full select the delete oldest files to make room radio button To save your files and not make new recordings if your storage is Full select the do not make new recordings radio button 6 To change the storage Full notificatio
16. n Feature tap or drag the slider The slider turns green when the Storage Full NotiAcation Feature is turned on and turns gray when it is turned off 7 To change the low battery notification t p or drag the slider The slider turns green when the Low Battery Notification Feature is turned on and turns gray when it is turned off 8 Click or tap the Done button 29 3 View Your Content Videos recorded by your Arlo system are stored in the library You c n view your recordings and snapshots Favorite them nd search through them using the filter View Recordings and Snapshots Your Arlo system stores recordings and snapshots in the library In the library you c n view recordings and snapshots by the day or month they were t ken using the calendar gt To use the calendar 1 Log in to your Arlo account at wwwerlonetgeercom N Of LU Remember me 2 Click or tap Library The calendar interface displays on the left side of the screen 3 Use the arrows on either side of the month to choose month to view 30 141 DECEMBER 2014 5 M T W Th F 3 Days where video clip was recorded are highlighted with green circle Recordings From the month display to the right of the calendar Click or tap a highlighted d y Recordings From that date display to the right of the calendar 31 Use the Filter You c n use the filter Function to view specific set of recordings in your library
17. o can be on the lookout for you when you re not at home Modes start working when triggered by actions that you can define For example you can tell Arlo to record a video clip when it detects motion 20 To person lize n existing mode 1 Log in to your Arlo account at wwwerlo netgeercom 2 Click or t p Settings gt Define Mode A list of your modes displays 3 Click or tap mode name A list of available rules displays 4 Tap or click rules to add them to the mode Note Some devices cannot be used multiple times in the same mode otherwise they might be given contradictory instructions Once a device is used contradictory rules are deactivated The settings specific to that rule are shown using icons Camera icon The camera records Paper plane icon Email alerts are sent Push notification NotiAcations are pushed to your smartphone Note You must install the Arlo app on your smartphone to receive push notifications 21 Running Icon Motion sensors are on Note You can use the Motion Detection Test feature to adjust your camera s motion detection sensitivity 5 To delete a mode click or tap the trash can icon Note You must have at least one mode The Arlo system is always in a mode even if that mode is set to do nothing Create a New Mode gt Tocreate anew mode 1 Log in to your Arlo account at wwwerlo netgeercom N Of LU FPamamhar ma LOG IN m n aa
18. s 14 3 Click or t p Rules settings Base Station Home Account Settings gt Subscription Basic Plan US gt Personal Information gt Friends U System Settings 4 Click or tap a motion rule assigned to the camera that you want to adjust 5 Under IF the Following use the slider to adjust the sensitivity of the motion sensor Raise the sensitivity percentage to increase the number of videos that Arlo captures Lower the sensitivity percentage to decrease the number of videos that Arlo captures 6 Click or tap Done 15 2 Personalize Your System Your Arlo system c n be customized to meet your unique needs After you create rules and modes For cameras Arlo does the rest You can name your cameras so that they are easier to identify and set up alerts so you always know what s going on Name Your Cameras You can easily customize your Arlo cameras by renaming them gt Torename your camera 1 Log in to your Arlo account at wwwerlo netgeercom NN Of LU Remember me LOG IN 2 Click or tap Settings 3 Under Camera Settings click or tap a camera 16 settings Base Station Home Modes All mation off gt Rules gt Base Station Settings Account Settings gt Subscription Basic Pian US gt Personal Information gt Friends U System Settings Lamera Settings R h 0 A xuunnn 1 D 4 Inthe Name field delete the current name and enter a
19. ssed You are prompted to confirm the cancellation 4 Click or t p CANCEL SERVICE Your Arlo account defaults to the Free Basic service plan 36
Download Pdf Manuals
Related Search