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Guardian Manuals - Guardian Telecom Inc.
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1. Le TRANSFORMER 120VAC 12VAC 120VAC POWER SOURCE GROUND NEUTRAL LIVE 12VAC input will increase the speaker volume but is not required for the relays to operate SURGE ARRESTOR BLACK OR BLUE GROUND GREEN TIP ORANGE Figure 7 Wiring Advanced Models Note Moving the jumper on JP2 from P to R after initial programming will prevent programming changes and nuisance calls by stopping the telephone from auto answering On the advanced board the supplemental relay 1 J12 nearest the center of the board is actuated by pressing button 1 on the monitoring station telephone and relay 2 J14 by pressing button 2 The auxiliary relay closes when the telephone is off hook Page 11 Guardian Telecom Inc Installation and Operation HDE Series Installing the HDE 12 12A 1200 1200A Telephones Follow all appropriate electrical codes and use only approved electrical Note Verify regulatory fittings for the installation If 120VAC power is provided to the Auxiliary requirements before installing on public Relay the enclosure must be properly grounded network Ensure that none of the electrical connection circuits are live No other telephones may be installed on the HDE extension Remove the cover screws from the front of the unit and carefully remove the front cover assembly Note that the electronics are attached to th
2. 19 Emergency Switch Lockout eot eie t Rc ie textus 19 Making Calls with Keypad Equipped Models 19 Field Repair Smotati UNE 19 iSo C ag a a aga EE AE O 20 LED IndicalO0r oe A cer aaa EN aka Ne A obses be a KAN a a ERAN S 5 20 Specifications c 21 Replacement Paris ue tete tes int re Em ee ela Rte 22 Cleaning Tips for Guardian Telephones esses 22 Warranty sasa aaa EE 23 DISCIAIN Gl OTT 23 NRE a ae cet ected ce ek laa ected Aah Mee ag er tie I Uae cage 23 Service Telephone Number 23 FOSODOCkK oos akan tron m a M gah ee he Lat o tit die 23 Guardian Product Return sic ios go poer eee eee 24 Table of Figures Figure 1 HDE10 Features amp Dimensions 6 Figure 2 HDE10 Mounting nado eee heute sth ai Xenon tides 6 Figure 3 Wiring Standard Models 7 Figure 4 HDE11 amp HDE1100 Features ss 9 Figure 5 HDE11 amp HDE1100 Dimensions 9 Figure 6 HDE11 amp HDE1100 Mounting eee eee 10 Figure 7 Wiring Advanced Models 11 Figure 8 HDE12 amp HDE1200 Features eee 13 Figure 9 HDE12 amp HDE1200 Dimensions 13 Figure 10 HDE12 amp HDE1200 Mounting 14 Package Contents 1 HDE SERIES Telephone 1 Driver bit for Tamper Resistant Screws 1 Installati
3. ISO 9001 CERTIFIED Guardian Telecom Inc 7552 10th Street N E Calgary Alberta Canada T2E 8W1 Toll free 1 800 363 8010 Phone 403 258 3100 Fax 403 253 4967 www guardiantelecom com E mail sales guardiantelecom com Industrial Communications Worldwide Guardian Telecom Inc 2013
4. BOTTOM VIEW Figure 10 HDE12 amp HDE1200 Mounting Page 14 Guardian Telecom Inc Installation and Operation HDE Series External Power Supply Jumpers The three pin jumpers JP3 and JP4 are used CONNECTIONS CONNECTIONS 5 to identify the type of external power source that is used on connector J10 to boost the speaker volume n m 7 GROUNDED POWER SOURCE 4 PUN GROUNDED POWER SOURCE If a floating power source power adapter ungrounded power source etc is used set both jumpers on headers JP3 and JP4 to pins 1 and pin 2 If a grounded power source is used set both jumpers on headers JP3 and JP4 to pins 2 and pin 3 JUMPER CONNECTIONS FOR P006392 Volume Control Setting Remotely Setting the Speaker Volume The speaker volume can be adjusted remotely by making a call to the HDE phone Follow the programming procedure to get into the program mode and change the settings in the registers below Register 31 Receive Gain The receive gain is the amplification of the receive signal before it is fed to the speaker amplifier The receive gain can be adjusted from 39dB to 54dB in eight steps The volume of the speaker will be affected by adjusting the receive gain however it will also affect the voice switch circuit therefore it is recommended that this setting be left at the manufacturer s default of 6 Register 24 Speaker Volume This is the telephone line powered speaker amplifier volume control It has a total atte
5. CONTACT 1 RELAY CONTACT 2 12V INPUT OTT 10 o J6 J4 gt 12VAC TRANSFORMER JP3 120VAC 12VAC J16 J11 120VAC e J12 J14 120VAC POWER SOURCE GROUND NEUTRAL LIVE 12VAC input will increase the speaker volume but is not required for the relays to operate BOARD CUTOUT JP1 JP2 J7 Ji o 2 JSA SE o mm o MIC MIC SPEAKER LED LED PUSH TO CALL BUTTON SURGE ARRESTOR RING BLACK OR BLUE GROUND GREEN TIP ORANGE Figure 3 Wiring Standard Models Note Moving the jumper on JP2 from P to R after initial programming will prevent programming changes and nuisance calls by stopping the telephone from auto answering Page 7 Guardian Telecom Inc Installation and Operation HDE Series Installing the HDE 11 11A 1100 1100A Telephones Follow all appropriate electrical codes and use only approved electrical Note Verify regulatory fittings for the installation If 120VAC power is provided to the Auxiliary requirements before installing on public Relay the enclosure must be properly grounded to the surge arrestor network Ensure that none of the electrical connection circuits are live No othe
6. is not expected to damage a unit In the unlikely event of a malfunction Guardian follows the three step procedure below Step I On Site Correction e The most common source of difficulties with a new product is improper installation in one of two ways incorrect wiring connections or connection to an incorrect power source e Product wiring needs to be properly connected to the on site wiring Correct wiring instructions are shown in the user manual included with the product e Connecting a telephone to a standard power source rather than tip 4 ring will blow the telephone s internal user replaceable fuse or trip the resettable fuse In the event of fuse burn out disconnect the telephone from the power source replace the fuse and reconnect following the wiring diagrams provided with the product If a resettable fuse trips continuously disconnect the telephone from the power source and reconnect following the wiring diagrams provided with the product Step Il Return Materials Authorization RMA e When a product has been installed following user manual instructions and the unit fails to operate the user must contact Guardian Telecom to obtain authorization to return the product This can be done by completing a RMA form online at www guardiantelecom com or by calling the service telephone number given in this manual e After providing information on the product the owner and the nature of the problem Guardian will is
7. the HDE extension Remove the cover screws from the front of the unit and carefully remove the front cover assembly Note that the electronics are attached to the front plate Choose a wall location that is free of obstructions and permits space for See Figure 2 HDE10 cable or conduit runs Mounting Ensure mounting can support 4lbs 1 8kg and any additional foreseeable load Use the template provided or the enclosure itself to locate and drill holes for 6 or M4 mounting screws Secure the unit to the wall For convenience while connecting wiring the faceplate may be temporarily mounted inverted to either side of the enclosure Install an appropriate fitting into the 7 8 22mm opening in the bottom of See Figure 3 Wiring the enclosure Bring telephone cable into the enclosure through the fitting Standard Models and attach individual wires from the exchange Tip Ring Ground to the surge arrestor Tip amp Ring are not polarity sensitive If a conduit hub is used ensure that it is grounded to the ground stud on the surge arrestor If the external power supply and or the Auxiliary Device Relay are utilized Tip The 12 volt external connect wiring in accordance with local electrical standards If an additional power supply is only cable entrance is required punch a hole in the enclosure in a convenient isa Ute foilricrease the ony h RS volume It is not needed location Ensure that the fittings and wiring wil
8. 10 Guardian Telecom provides a customer service telephone number which is toll free within North America If you need assistance when installing or operating this product please call the toll free telephone number between regular business hours 8 00AM 5 00PM Mountain Standard Time If you are calling outside of regular business hours please leave a detailed message and a member of Guardian Telecom s Service Department will return your call as soon as possible If your product requires service Guardian personnel will supply you with an RMA return materials authorization number over the telephone or through our web site product return page This number must be included with your return address and the name of the person to contact Guardian Telecom Inc 7552 10th Street N E Calgary Alberta Canada T2E 8W1 Toll free 1 800 363 8010 Ph 403 258 3100 Fax 403 253 4967 www guardiantelecom com Feedback Guardian Telecom continually strives to make reliable durable and easy to use products If you as an installer or user of our equipment have any suggestions for improvements to this or any of our products or documents including this manual we would appreciate hearing from you Page 23 Guardian Telecom Inc Installation and Operation HDE Series Guardian Product Return Guardian products have been quality tested and are in full working order when shipped from the factory given the rugged nature of these products shipping
9. 5mm 3 0 77mm Le 2 5 63mm 10 1 256mm Figure 5 HDE11 amp HDE1100 Dimensions Page 9 Installation and Operation Guardian Telecom Inc HDE Series xx E amp o N o pm go ww 7 5 191mm MOUNT HOUSING TO STRUCTURE c JA FIRST THEN ATTACH FACEPLATE TO HOUSING USING 6 SCREWS PROVIDED 7 j Ga E E N ROUGH OPENING 7 5 8 X 10 1 4 X 2 1 2 7 6 194mm TOP VIEW 8 0 203mm MOUNT HOUSING TO STRUCTURE USING FLAT HEAD SCREWS A 8 POSSIBLE LOCATIONS 6 gt 3 3 B5mm 6 5 165mm REAR VIEW Figure 6 HDE11 amp HDE1100 Mounting Page 10 Guardian Telecom Inc HOOK SWITCH HANDSET 12V INPUT ALERTER RELAY CONTACT RELAY CONTACT 1 RELAY CONTACT 2 o J4 so J16 BOARD CUTOUT J11 J2 J3AJ3B o 2 o CE J12 J14 PUSH TO CALL BUTTON RING das g 3 g 3 SPEAKER 12VAC 120VAC Installation and Operation HDE Series STROBE LIGHT 120VAC le
10. 706 Bit For Tamper Proof Screws P005682 Tamper Proof Screw P005958 Push Button Switch RED P006000 Switch Contact Block Green N O P006482 Push Button Switch BLUE legibility Cleaning Tips for Guardian Telephones Guardian Telephones may occasionally need to be cleaned to maintain appearance Generally wiping the surface with a clean water dampened cloth will remove most films or residues If the soiling is too stubborn for plain water a mild detergent solution may be used Be sure to wipe away any detergent residue with a plain water dampened cloth The Telephone may be cleaned with any general purpose household glass and surface type cleaner Do not spray the telephone directly Spray the cleaner on a soft cloth then wipe the surface Pre treated cloths like those used for eyeglasses or cameras may be used to clean the Telephone Premoistened towelettes may also be used however avoid those containing lanolin or aloe as they will leave a slippery residue The handset and surface of the telephone may be cleaned with disinfectants used for general cleaning in a medical environment Isopropyl alcohol may be used applied with a cloth Avoid using alcohol on silicon based keypads since doing so may significantly degrade e Do not use furniture polishes waxes or plasticizer based cleaner Armor All etc s Do not use lanolin aloe glycerin or other skin care type products s Do not apply any solvent such as acetone mi
11. DE Series Register Number and Functions for the HDE Series This list contains all the possible functions of the HDE Series Pulse Functions Descriptions Ede MUR Remarks 00 Phone 1 B Switch 1 Emergency 20 digit Second Autodial number if the second number N A on 1100 Autodial Second phone phone is busy or does not answer within 30 seconds it will or1100A number number go on hook 01 Phone 1 A Switch 1 Emergency 20 digit First Autodial number If the number is busy or N A on 1100 Autodial First phone number phone does not answer within 30 seconds it will try the or 1100A number second number 02 Phone 2 Switch 2 Push To Call 20 digit Only if a second switch is installed Autodial phone number phone number 03 Phone 3 Switch 3 Push To Call 20 digit Only if a third switch is installed Autodial phone number phone number 04 07 Not used 08 Default 11 Dial tone check 1 None Yes Accessing register 08 returns all functions listed in Settings 12 Call progress tone 1 the Description column to the default settings 13 EM switch lockout 1 shown A beep will be heard when the process has 14 Message Playback 2 been completed 21 Talk time 1 22 Max digits in keypad dialing 7 23 Handset volume 3 24 Speaker volume 6 25 Ring count 0 26 Relay closed time 1 27 Voice switch speed 1 28 BGN offset 2 29 Soft clip 5 30 TX level 6 31 RX level 6 09 Statio
12. Guardian Telecom Inc Industrial Communications Worldwide Heavy Duty Emergency Telephones HDE Series Installation amp Operation DIL DII T NDD DDD DDD PLD C lt EMERGENCY 4 Y gd n HDE10 HDE11 amp HDE11A HDE1100 amp HDE1100A Q emo i i Q EmERGENCY i gt Guardian Guardia HDE12 amp 12A HDE1200 amp 1200A P005399 Rev H 130626 7 8 2013 8 49 AM 7552 10th Street N E Calgary Alberta Canada T2E 8W1 Ph 403 258 3100 Y email info guardiantelecom com www guardiantelecom com 180 9001 Guardian Telecom Inc Installation and Operation HDE Series Table of Contents Sla lees l 1 need PORE E ag 2 Product OVverview asana e ten eee 3 aT 4 Options and ACCOSSOLI68 codon ette et prato ie aat tette tae 4 Installing the HDE 10 Telephone 5 Installing the HDE 11 11A 1100 1100A Telephones 8 Installing the HDE 12 12A 1200 1200A Telephones 12 External Power Supply Jumpers sese eee eee eee 15 Volume Control Setting oae dans eee pu eee 15 ADE Programming TTT 16 Register Number and Functions for the HDE Series 17 Incoming Calls ene ier ettet tasa a rene xdi 19 Station Monitoring fees date nier dent este 19 Actuating the Supplemental Relays on Advanced Models
13. OMINAL MAXIMUM LOOP 15 000 FT 4 500 M oF 22 AWG COPPER Electrical AUTO ANSWER SENSITIVITY 40 100 VRMS 16 25 Hz LINE VOLTAGE 24 56 VDC LINE FUSE 0 25 AMP 250 VOLT RESETTABLE RINGER EOUIVALENCE NUMBER 0 44B CONNECTION METHOD SURGE ARRESTOR CALL PROGRESS TONES DIAL TONE 350HZ amp 440Hz 9 16dBm0 Busy TONE 480Hz amp 620Hz 24dBm0 DUTY CYCLE 500mS ON 500 mS OFF EXTERNAL POWER SUPPLY OPTIONAL 12V 24V 0 25 A HDE10 11 1100 12 1200 EXTERNAL POWER SUPPLY OPTIONAL 12V 24V 0 5A HDE11A 1100A 12A 1200A RELAY CONTACTS AUXILIARY RELAY 0 12A 250VAC SUPPLEMENTAL RELAYS 1 amp 2 2 0A 60VDC Environmental TEMPERATURE 40 TO 50 C 40 To 122 F HUMIDITY 0 TO 95 RH Mechanical BODY CONSTRUCTION 16 GAUGE STEEL ZINC DICHROMATE PLATED AND POWDER COATED DIMENSIONS SEE DRAWINGS PAGES 5 TO 9 WEIGHT HDE 10 3 5 LBS 1 6 KG HDE 11 1100 6 8 LBS 3 1 KG HDE 12 1200 7 2 LBS 3 3 KG STANDARD MOUNTING VERTICAL WALL OR RECESSED WIRING ACCESS ONE 7 8 HoLE FOR OWNER SUPPLIED FITTING HARDWARE MATERIAL STAINLESS STEEL COMPLIANCE INDUSTRY CANADA 1012A 601B Page 21 Guardian Telecom Inc Installation and Operation HDE Series Replacement Parts Part No Description P006473 2 Speaker C W Connector P006474 4 Speaker C W Connector P006010 PCBA Speaker Phone Standard P006393 PCBA Speaker Phone Advanced P004593 Microphone C W Connector P004585 Green LED P005
14. ays Seconds number 9 45 seconds relays will stay closed to activate the desired entered x 5 function Default 1 27 Voice switch Rx to Tx switch time 1 max speed Yes Sets the time for the circuitry to switch from speed 1to 4 4 min speed receive to transmit mode Default 1 28 Background 1 120mV Yes Sets the sensitivity of the circuitry to switch to noise offset 2 180mV transmit mode ignoring background noise If level BGN 3 240mV register 29 is set to 8 BGN is nullified 4 300mV Default 2 29 Soft clip s c 1 Tx soft clip Soft clip on prevents loud clicks from being BGN settings 2 Rx soft clip processed through to the speaker 3 Tx Rx s c 4 BGN on 5 BGN Tx s c 6 BGN Rx s c 7 BGN Tx Rx S C 8 BGN off Tx Rx s c off Default 5 30 TX gain Sets the transmit gain Transmit gain 0 8 39dB to 48 dB 1dB step Default 6 31 RX gain Sets the receiver gain Receive gain 0 8 39dB to 54 2dB step Default 6 Page 18 Guardian Telecom Inc Installation and Operation HDE Series Incoming Calls Incoming calls to the HDE are treated differently depending on the position of the jumper on JP2 of the circuit board and the number that is programmed into Register 25 number of rings before call answered If the jumper on JP2 is in the P programming position the phone will auto answer after the number of rings programmed into Register 25 unless the EMERGENCY or CALL butto
15. d or Auxiliary Device Relay are utilized or if the telephone is an and Relay 2 closes advanced model with two Supplemental Relays connect wiring in when button 2 is accordance with local electrical standards pressed If it is desired to prevent unauthorized changes to the programming and Note This will limit the avoid nuisance calls move the jumper on JP2 from P to R after initial telephone to outgoing programming has been completed calls only Commissioning Ensure all connections are tight then replace and secure the cover Use the Tip Store the driver bit driver bit provided to install the tamper resistant screws in a secure place for fut Connect the telephone into the system pies Program the telephone See HDE Programming Test the unit by calling to and from another telephone Page 8 Guardian Telecom Inc TAMPER RESISTANT SCREWS SPEAKER FLUSH MOUNTED ASSEMBLY e LED BRAILLE LABEL WITH RAISED LETTERING BUTTON EMERGENCY one MICROPHONE Gudrdiah HDE11 amp HDE11A Installation and Operation HDE Series _ TAMPER RESISTANT SCREWS SPEAKER r FLUSH MOUNTED ASSEMBLY 12 DIGIT KEYPAD LED PUSH TO CALL BUTTON MICROPHONE Guardia HDE1100 amp HDE1100A Figure 4 HDE11 amp HDE1100 Features 10 0 254mm EMERGENCY Guardian 12 0 30
16. e Can be used with standard or advanced series HDE products MODELS Maximum Speaker Par Model Installation Call Button 2 3 Es IE Melers Number Configuration LES Line With External Relays Amplifier Powered Power P6974 HDE 10 Wall Mount Single Emergency 0 25 Wati 82dB 85dB P6977 HDE 11 Recessed Single Emergency 0 25 Watt 82dB 85dB P6984 HDE 11A Recessed Single Emergency Yes 5 Watt 82dB 92dB Single call button amp P6983 HDE 1100 Recessed 12 digit keypad 0 25 Watt 82dB 85dB Single call button amp P6985 HDE 1100A Recessed 12 digit keypad Yes 5 Watt 82dB 92dB P6979 HDE 12 Wall Mount Single Emergency 0 25 Watt 82dB 85dB P6986 HDE 12A Wall Mount Single Emergency Yes 5 Watt 82dB 92dB Single Emergency P6987 HDE 1200 Wall Mount plus call button amp 12 0 25 Watt 82dB 85dB digit keypad Single Emergency P6988 HDE 1200A Wall Mount plus call button amp 12 Yes 5 Wati 82dB 93dB digit keypad Page 4 Guardian Telecom Inc Installation and Operation HDE Series Installing the HDE 10 Telephone Follow all appropriate electrical codes and use only approved electrical Note Verify regulatory fittings for the installation If 120VAC power is provided to the Auxiliary requirements before installing on a public Relay the enclosure must be properly grounded oho Ensure that none of the electrical connection circuits are live No other telephones may be installed on
17. e front plate If an additional cable entrance is required punch a hole in the enclosure in a convenient location Ensure that the fittings and wiring will not interfere with the circuit board when the faceplate is replaced Choose a wall location that is free of obstructions and permits space for See Figure 10 HDE12 cable or conduit runs amp HDE1200 Mounting Ensure mounting can support 7lbs 3kg and any additional foreseeable load Use the template provided or the enclosure itself to locate and drill holes for 8 or M4 mounting screws Secure the unit to the wall For convenience while connecting wiring the faceplate may be temporarily See Figure 3 Wiring mounted inverted to either side of the enclosure Standard Models or Figure 7 Wiring Attach individual wires from the exchange Tip Ring Ground to the surge Advanced Models arrestor Tip amp Ring are not polarity sensitive Note Supplemental If the external power supply connection and or Auxiliary Device Relay are Pelay 1 closes when g i button 1 is pressed on utilized or if the telephone is an advanced model with two Supplemental x D Ni the monitoring telephone Relays connect wiring in accordance with local electrical standards and Relay 2 closes If it is desired to prevent unauthorized changes to the programming and when button 2 is avoid nuisance calls move the jumper on JP2 from P to R after initial pressed programming has been completed N
18. es minutes disconnects a call after the time entered is reached This is to prevent the line being tied up if a phone calling in to the speaker phone does not hang up and the speaker phone is not put on hook Default 1 22 Max digits in Maximum digits allowed 1 9 3 1 to 9 Yes Entering a low number i e 7 prevents a caller on keypad dialing in keypad dialing are 0 No keypad a speaker phone with a keypad from making a 4 to 13 or no keypad lockout long distance call lockout Default 10 23 Handset Handset Reset volume 1 8 Yes On phones with handsets that have volume volume 2dB step controls this function returns the volume to a preset level when the handset is hung up Default 3 24 Speaker Speaker volume 1 8 Yes Sets the speaker volume This is preset and volume 2dB step cannot be changed by the user of the phone Default 3 25 Number of Pre auto answer ring 0 9 Yes Normally set at 0 but in cases where there is a rings before counts only relevant if O Call is desire for the ring signal to be heard multiple call being the jumper on JP2 is set answered within times making persons around the phone aware answered to P the first ring that monitoring will occur Also to alter answering time in case another device such as a fax machine uses the same line Pressing any button or picking up the handset will answer immediately Default 0 26 Supplemental Relay closed time in 1 9 Sets the time in seconds that the Supplemental rel
19. g If the unit is equipped with an external signaling device option it will also activate The LED will indicate when a connection has been made A conversation can now take place TO CALL Press the TO CALL button and wait for dial tone and LED then dial the number A conversation can now take place The number of digits that can be dialed out is set by Register 22 NOTE The Emergency call always takes priority over a regular call In the event the emergency button is pressed while a regular call is in progress the regular call will be disconnected and the emergency call will proceed LED Indicator Action Phone Status LED Status Press CALL button Phone dials pre programmed number s Flashing Phone linked or connected to dialed number Steady Time out unit will disconnect in 10 seconds Flashing Page 20 Guardian Telecom Inc Installation and Operation HDE Series Specifications Audio Performance AUDIBLE RANGE FREGUENCY RESPONSE 300 3400 Hz DiALING METHOD DTMF TRANSMIT OBJECTIVE LOUDNESS RATING TOLR 36 dB 0 5 METER MAXIMUM SPEAKER VOLUME ALL MODELS 80 dB 0 5 METER WITHOUT EXTERNAL POWER SUPPLY MAXIMUM SPEAKER VOLUME 85 dB 9 0 5 METER WiTH EXTERNAL POWER SUPPLY HDE10 11 1100 12 1200 MAXIMUM SPEAKER VOLUME 92 dB 9 0 5 METER WiTH EXTERNAL POWER SUPPLY HDE11A 1100A 12A 1200A SET IMPEDANCE 600 OHMS N
20. ilure the advanced HDE product will continue to operate in a basic functional mode however audio will be at a reduced level The primary and supplemental relay controls will continue to function however the devices to which they are connected may no longer operate Page 3 Guardian Telecom Inc Installation and Operation HDE Series Features Enclosure and Faceplate e 16 Gauge steel zinc dichromate plated and powder coated Emergency Button and Call Button e Vandal resistant plastic Tamper Resistant Screws e Protect against unauthorized access Remote Programming e program options from a remote location password protected Power Surge Protection e Surge Arrestor to protect from lightning strikes e Polyswitch Resettable Fuse self resetting fuse to protect from line surges Relay s e Auxiliary on all models Switches power to a beacon camera or similar device whenever the HDE telephone is off hook e Supplemental Two additional relays on advanced series products and managed from the monitoring station can control cameras external lighting electronic door locks etc Options and Accessories Conformal Coated Circuitry e Circuit board protected with a silicon based conformal coating making it resistant to corrosive agents e g H2S SO and NH3 and environments with high humidity Piezo Pushbutton e Piezo pushbutton requires external power supply 10V 24V AC or DC Supplemental External Power Supply
21. l not interfere with the circuit for the relay to operate board when the faceplate is replaced If it is desired to prevent unauthorized changes to the programming and Note This will limit the avoid nuisance calls move the jumper on JP2 from P to R after initial telephone to outgoing programming has been completed cals Only Commissioning Ensure all connections are tight then replace and secure the cover Use the Tip Store the driver bit driver bit provided to install the tamper resistant screws in a secure place for fut Connect the telephone into the system E Program the telephone See HDE Programming Test the unit by calling to and from another unit Page 5 Guardian Telecom Inc Installation and Operation HDE Series 2 6 66mm 2 1 b4mm 5 0 127mm Le 1 2 TAMPER RESISTANT SCREWS L gt SPEAKER 7 4 e LED e 9 0 229mm MICROPHONE PUSH TO CALL BUTTON Figure 1 HDE10 Features amp Dimensions E 2 7 69mm gt h N KE 00 2 S5mm 6 4 163mm 90 9 23mm 1 0 25mm N i Ns 10 25mm i REAR VIEW BOTTOM VIEW Figure 2 HDE10 Mounting Page 6 Guardian Telecom Inc Installation and Operation HDE Series STROBE LIGHT 120VAC L HOOK SWITCH HANDSET ALERTER RELAY CONTACT Le RELAY
22. n ID Station Identification number 1 8 digit Yes To program enter a number of 1 to 8 digits followed number by an to store If a number is stored the station ID recognizing the station ID optional will be sent out automatically when it auto answers requires a DTMF decoder at it will also be sent out if a call is made from the HDE the receiving end and the receiver of the call presses the button If only an is entered in the register the HDE will not send out the station ID and there will be no response from the HDE when the station ID is queried 10 Access code Programming mode Access 8 digit Yes The Access Code can be changed by Guardian code number with a master code in case the customer forgets the code they have changed to Factory is 12345678 11 Dial tone Dial tone check before 1 check Yes Some PABXs do not generate a dial tone in which check autodial dial tone case the code must be set to 2 2 no Default 1 check 12 Call progress Call progress tone associated 1 PABX Yes PABXs and COs have different Call Progress tones with systems 2 CO Tones line Default 1 13 EM switch Emergency switch lock out 12 Yes If the Emergency Switch Lockout is disabled lockout disable pressing the emergency button during a call or at lockout the end of a call will put the phone on hook 2 enable If the Emergency Switch Lockout is enabled it will lockout not go on hook if the emergency button is pressed This feature c
23. n is pressed first which will answer the call immediately The ring signal will be heard through the phone s speaker unless a 0 zero has been programmed into register 25 in which case there will be no ring signal and the only indication that a connection has been made will be that the LED will be lit or if the caller speaks If the jumper on JP2 is in the R ring position the phone will not auto answer and there will not be a ringing signal from the phone s speaker the caller however will hear a ringback signal Station Monitoring Displaying the Station ID number requires a DTMF decoder at the monitoring station The number will be displayed if register 09 has a number followed by an asterisk The Station ID can be determined at any time during a call by pressing the asterisk key at the monitoring station Equipment is available to automatically monitor the integrity of a system Contact Guardian Telecom for information on Station ID display or Automatic Monitoring equipment Actuating the Supplemental Relays on Advanced Models Supplemental relays can control cameras external lighting electronic door locks etc Once communication has been established with the HDE telephone pressing 1 on the monitoring station telephone will cause the first relay to close for the length of time that has been programmed in Likewise pressing 2 will close the second relay Emergency Switch Lockout If the Emergency S
24. neral spirits etc Page 22 Guardian Telecom Inc Installation and Operation HDE Series Warranty Guardian Telecom warrants your product to be free of defects in material and workmanship for a period of one year Guardian Telecom will repair or replace any defective unit that is under warranty free of charge This warranty is null and void if any non authorized modifications have been made to this product or if it has been subjected to misuse neglect or accident This warranty covers bench repairs only such repairs must be made at Guardian Telecom or an authorized service depot Guardian Telecom is not responsible for costs incurred for on site service calls freight or brokerage A return authorization must be obtained prior to warranty claims or repairs Disclaimer The products covered by this manual are designed for use in Industrial Environments and or Hazardous Locations Due to the range of possible applications for these instruments the manufacturer will not be responsible for damages or losses of any kind suffered as a result of the use of this product including consequential damages Warning This device may be opened and reassembled by qualified personnel only for the purposes of installing the product making adjustments and replacing components following the instructions in the product manual High voltages may be present in this product when connected to telephone wiring Service Telephone Number 1 800 363 80
25. nuation of 20dB with maximum gain of OdB and a minimum gain of 20dB This can be adjusted in 8 steps by setting the value from 1 to 8 Speaker Volume Control of the Amplifier with External Power Advanced A Series only Potentiometer R67 is the gain control of the amplifier powered by the external power source While in the programming mode set register 24 to six then adjust potentiometer R67 to the preferred speaker volume R67 can provide a fine adjustment of the speaker volume without going back into the programming mode R67 POTENTIOMETER FOR SPEAKER VOLUME Page 15 Guardian Telecom Inc Installation and Operation HDE Series WARNING You cannot program your HDE telephone without the correct access code Contact Guardian Telecom for assistance if you have lost or forgotten your access code Guardian Telecom can reprogram your HDE telephone remotely with a master code Note In order to program an HDE telephone it must receive Analog DTMF signals HDE Programming Guardian recommends that the programmer has a DTMF decoder available in order to confirm the functions that are chosen Access code entering procedure 1 Call the HDE and wait for it to auto answer 2 Press 0 to access programming 3 Enter the eight digit access code initial code from the factory is 12345678 this may be changed see Register number 10 4 Press 5 f entry has been successful one beep will be heard if not the HDE will g
26. o back on hook Programming procedure 1 Enter the two digit number corresponding to the Register to be programmed A single beep will be heard 2 Enter the number or numbers to select the desired phone number or parameter 3 If less than the maximum number of digits have been entered press to store the selection One beep will signify that the entry has been accepted two beeps will signify that the entry has been rejected If the maximum number of digits have been entered the program will store the selection automatically a beep will be heard and it will not be necessary to press It is not necessary to go on hook between programming registers 4 Registers 01 00 02 and 03 can accommodate from zero to 20 digits When the terminator is entered the program will close and store the number into the register A beep tone will be heard and the program will then be ready to program another register If the Emergency phone times out or the programming phone hangs up before the terminator is entered the program will not store the phone number into the selected register and it will retain the existing number in memory If the terminator key is entered without any other keys the register will be blank and when the switch is activated there will be no number to dial out This is used for a ring down line where the PABX directs the call This feature could also be used if it is desired to prevent the phone from attempting t
27. o dial a second number if the first one is busy 5 Ifthe HDE has a keypad an access number for example 9 to get an outside line can be stored in Register 02 and the rest of the number dialed manually 6 The is counted as one digit in the phone number When the number is dialed out the key will be treated as a three second pause This may be required if an access number must be keyed in 7 Toterminate programming put the programming phone back on hook or press the w key When Register 09 is programmed with an only there will be no response from the HDE when the Station ID is queried The HDE can be used in ring down mode where the PABX dials the required number see 4 above Transmitting and Receiving paths priority Potentiometer R22 provides control of the information flow path of the hands free function of the phone Adjusting the potentiometer in a counter clockwise direction will increase the sensitivity of the receive path and adjusting it clockwise will increase the sensitivity of the transmit path The default setting is mid range Incoming Call Lockout In some circumstances it may be desirable to restrict the telephone to outgoing calls only for example to prevent unauthorized programming changes or to avoid nuisance calls This can be accomplished by programming the telephone then moving the jumper on JP2 from P to R See Figures 3 and 7 Page 16 Guardian Telecom Inc Installation and Operation H
28. on amp Operation Manual Page 2 Guardian Telecom Inc Installation and Operation HDE Series Product Overview HDE SERIES Heavy Duty Emergency Telephones HDE SERIES telephones Standard amp Advanced are intended for use in public areas where direct assistance or hands free communication is reguired They provide a hands free two way link to assistance through analog half duplex telephone transmission A call may be initiated from the telephone or from the monitoring station The telephone may be programmed to autodial two numbers or to ring down through a PABX With an optional external signaling alarm such as a Scream Alert an HDE telephone is an effective tool to alert emergency personnel of an urgent situation These telephones also provide the capability of monitoring the status of each unit from a remote location informing personnel of a malfunction Monitoring equipment is sold separately No other telephones may be installed on the HDE extension The HDE11 amp HDE12 Series telephones come with an ADA American Disability Act compliant label in Braille making it well suited for University and College campuses elevators parking facilities ATMs mass transit stations amusement parks senior citizen housing hospitals and medical centers or industrial parks All models have an auxiliary relay that can energize an alerter camera or other security device when the phone is off hook HDE telephones can be set up to either a
29. ote This will limit the C p telephone to outgoing ommissioning calls only Ensure all connections are tight then replace and secure the cover Use the Tip Store the ariver bit driver bit provided to install the tamper resistant screws in a secure place for future use Connect the telephone into the system Program the telephone See HDE Programming Test the unit by calling to and from another unit Page 12 Guardian Telecom Inc Installation and Operation HDE Series TAMPER RESISTANT TAMPER RESISTANT SCREWS SCREWS 12 DIGIT KEYPAD SPEAKER SPEAKER L PUSH TO CALL BUTTON e I LED I LED MICROPHONE a L MICROPHONE EMERGENCY BRAILLE LABEL EME RGENCY BRAILLE LABEL POE Al WITH RAISED N 7 BOY i d WITH RAISED i D 4 LETTERING LETTERING 9 Guardizm Guardia EMERGENCY EMERGENCY PUSH BUTTON PUSH BUTTON HDE12 amp HDE12A HDE1200 amp HDE1200A Figure 8 HDE12 amp HDE1200 Features 3 6 91mm 9 0 220mm r 3 1 78mm 10 5 267mm i ve quaraiat Figure 9 HDE12 amp HDE1200 Dimensions Page 13 Installation and Operation Guardian Telecom Inc HDE Series 6 7 170mm 2 y E amp 1 0 25mm 1 0 25mm N E 10 te Bo REAR VIEW
30. ould prevent an attacker from turning the phone off if an emergency call had been made The phone will go on hook if the number it dials is busy or un answered for 30 seconds if this occurs it will then dial the second number if one has been programmed in If enabled and if the PABX to which the Speaker Phone is connected does not generate a disconnect signal the Speaker Phone could stay off hook and unusable for the duration of the Page 17 Guardian Telecom Inc Installation and Operation HDE Series Talk Time that has been programmed in In this situation the operator at the monitoring station must press the key before hanging up to cause the Speaker Phone to go on hook Default 1 14 Message Pre record message 1 Playback Pressing at the monitoring station first causes Playback playback message the speaker phone to send the station ID then optional 2 No Playback plays back the message which could describe the location of the phone Default 2 15 Record Enter Voice Message N A For monitoring only Set for 20 seconds maximum Message Recording mode duration at which time it will send a cut off signal optional If is pressed at the end of the message it will send a cut off signal at this point which may reduce the time that the line is tied up 16 20 Not used 21 Talk time Communication link 1 9 0 10 Yes In a speaker phone without a handset this timer 1 10 minut
31. r telephones may be installed on the HDE extension Remove the cover screws from the front of the unit and carefully remove the front cover assembly Note that the electronics are attached to the front plate Prepare an opening 7 s 193 mm wide 10 14 260 mm high and 2 Ve See Figure 6 HDE11 amp 64 mm deep Install blocking around the rough opening if required HDE1100 Mounting Bring the telephone wiring into the bottom of the opening If the optional See Figure 3 Wiring external power supply and or the Auxiliary Device Relay are utilized or if Standard Models or the telephone is an advanced model with two Supplemental Relays bring in a 7 ORE je vanced Models wiring for these as well Install an appropriate fitting into the 7 8 22mm opening in the bottom of the enclosure If an additional cable entrance is required punch a hole in the bottom of the enclosure in a convenient location Ensure that the fittings and wiring will not interfere with the circuit board when the faceplate is replaced Bring cables into the enclosure through the fittings and secure the enclosure into the opening For convenience while connecting wiring the faceplate may be temporarily mounted inverted to the right side of the enclosure Note Supplemental Attach individual wires from the exchange Tip Ring Ground to the surge Relay 1 closes when arrestor Tip amp Ring are not polarity sensitive If the external power supply ee KS totes a an
32. ration HDE10 HDE11 HDE11A HDE12 amp HDE12A EMERGENCY TELEPHONES Press the EMERGENCY button The pre programmed telephone number automatically dials If two auto dial numbers were programmed in and the first number is busy the HDE will try the second number If the second number is also busy the HDE will go on hook The LED will indicate the unit is dialing If the unit is equipped with an external signaling device it will also activate The LED will also indicate when a connection has been made A conversation can now take place Note Calls may be terminated by pressing the red button if register 13 is set to 1 otherwise the call will only be terminated if the operator at the monitoring station presses the key or the telephone times out HDE1100 amp HDE1100A CALL TELEPHONES TO CALL Press the TO CALL button and wait for dial tone and green LED then dial the number A conversation can now take place The number of digits that can be dialed out is set by Register 22 If an access number has been stored in Register 02 the caller only needs to dial the rest of the number HDE1200 amp HDE 1200A EMERGENCY CALL TELEPHONES EMERGENCY Press the EMERGENCY button The pre programmed telephone number automatically dials If two auto dial numbers were programmed in and the first number is busy the HDE will try the second number If the second number is also busy the HDE will go on hook The LED will indicate the unit is dialin
33. sue a RMA number to be shown on documentation returned with the product e In addition to the RMA number shipping documents should include name address and telephone number of the owner along with contact information for the person responsible for the repair and or the user who identified the malfunction e Where a product is being returned for repair from outside of Canada customs documentation must show the product s serial number date of export date of purchase and a notation that the equipment is Canadian goods returning Step III Factory Authorized Service e Once received each product is carefully inspected and tested If the product is under warranty repairs are completed and the product returned to the owner generally within five working days of receipt by the factory e A product that has been subjected to misuse neglect or accident or is beyond the warranty period will be evaluated The service department will provide the owner s representative with a repair cost estimate Once approved repairs are completed and the product returned generally within five working days Page 24 Guardian Telecom Inc Installation and Operation HDE Series Notes Model No Part No Serial No Date of Purchase Page 25 THIS PAGE INTENTIONALLY LEFT BLANK THIS PAGE INTENTIONALLY LEFT BLANK
34. uto answer or to block incoming calls see Incoming Calls HDE STANDARD Series Overview The HDE10 HDE11 HDE1100 HDE12 amp HDE1200 are all available in our Standard Series package The HDE standard series telephones are telephone line powered for basic operation and do not require external power They offer a single Auxiliary Device Relay to remotely control an external device e g security camera The Auxiliary Device Relay is closed whenever the HDE telephone is off hook Provision of a supplemental 12 to 24 Volt AC DC power supply will increase the speaker volume from 80dB to 85 dB at 0 5 meter HDE ADVANCED Series Overview The HDE11A HDE1100A HDE12A amp HDE1200A are included in our Advanced Series product line and are intended for use where a supplemental power supply is available The advanced series have an integrated 5W audio amplifier to provide superior audio quality over typical line powered devices All models have a single Auxiliary Device Relay to remotely control an external device e g security camera The Auxiliary Device Relay is closed whenever the HDE telephone is off hook In addition the Advanced Series have two supplemental relays that are controlled from the monitoring station the first one by pressing button 1 and the second by pressing button 2 on the monitoring station telephone These relays can control cameras external lighting electronic door locks etc NOTE n the event of a supplemental power fa
35. witch Lockout has been enabled Register amp 13 and if the PABX to which the Speaker Phone is connected does not generate a disconnect signal the Speaker Phone could stay off hook and unusable for the duration of the Talk Time that has been programmed in In this situation the operator at the monitoring station must press the key before hanging up to cause the Speaker Phone to go on hook Making Calls with Keypad Equipped Models When the CALL switch is activated the LED will be on steady and a dial tone will be heard on the speaker The phone may dial out the PABX access number in register 02 if programmed the user has to dial the rest of the phone number This is manual operation If the user dials an incorrect digit pressing the CALL button will cancel the call and the phone will go to ON HOOK There is no lock out on the CALL switch Field Repairs Field repairs may only be carried out by qualified technicians using OEM parts See Replacement Substitution of parts voids warranty and may pose a hazard to users of the equipment Parts Note the circuitry in HDE Series telephones is protected by a Polyswitch resettable fuse The fuse will reset itself after a time lapse determined by the fault condition and ambient temperature Page 19 Guardian Telecom Inc EMERGENCY D SS e e vd A o 5 4 i EMERGENCY Installation and Operation HDE Series Ope
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