REACH Media Master
Contents
1. REACH Beyorisys REACH Media Master CL4000 Beyonsys Ni User Manual V2 1 2012 01 Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Shenzhen Reach IT Co Ltd provides full technical supports for the customers If you have any inquiries please contact the local Reach office or directly contact the headquarters of the company Shenzhen Reach IT Co Ltd Address Unit 601 Block B Kingdee Software Park No 2 Postal code Technology Southern No 12 Rd South District of 518057 Hi Tech Industrial Park Nanshan District Shenzhen Website http www szreach com Tel 0755 86073600 Customer 4007 160 868 service hotline Customer 0755 86073689 service fax Copyright Shenzhen Reach IT Co Ltd 2012 All rights reserved Any part of this document including the text image and graph is the property of Shenzhen Reach IT Co Ltd No part of this document shall be copied in any means without the prior written consent of Reach Reach reserves the right to revise this document without any prior notice Reach provides warranty of limited liabilities for the software and hardware product For any loss of the users caused by the design defect of the software and hardware Reach will compensate the user with the amount up to the price specified in the product purchase contract Trademark Statement P reacH reacH Tumaas Reach REACH 11117717 Beyonsys Powolive2. Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Are you sure to delete Fig Dialog box for deleting users 9 5 LDAP User and User Group Management The LDAP User Management and LDAP User Group Management tabs will appear on the user management interface after the LDAP server is enabled in the system management page and connected successfully please refer to Section 10 2 9 for details Fig LDAP user management You may click the Synchronize button to synchronize the user names and user groups on the LDAP server to the Media Master You may search the user information according to the user name and user group click the Modify button to modify the remark information of the user or the user group however the user name and password cannot be changed You may also click Authorization to set the authority of the user or the user group the setting method is the same as that of local users please refer to Chapter 9 User Management Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Chapter 10 Setting 10 1 Set VOD and Recording Parameters Sign in the device with the name of admin Click the Live menu to enter the Live management interface and click Signals to expand the details 10 1 1 Set Live code rate You can set the default encoding bit rate set high low quality encoding select audio input source as Line in
3. or MIC in and set the encoding bit rate of audio on this page To enable the settings click the Save button tel So Sources interface Version Status F uve kW Recording high Quality Stream T Low Quality Stream Bd Ra t AUDIO Se s f WI ii z Bit R b a vi w Bit R b r Fig Setting the encoding bit rate of the device input 10 1 2 Adjust the position of screen Click Screen Adjust to enter the screen adjust page Screen Adjust x Input P pvr pvr C VGA PTZ Console Ce x a a a gt Speed Low Je Midium High w r Protocol EVI D70 EVI D100 PELCO D PELCO P VCC H80PI C AW HESO Image Adjust PI a 3 gt Speed C tow midium High Uewe 8 Green Screen Correction Cancel Operation Tips 1 PTZ Console is used for control camera remotely 2 Image Adjust is used to adjust the image position 3 You can check the adjustment by watching live streaming Fig Adjusting the position of screen Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Click the video module to be adjusted Click the related button in the same line with Image Adjust to adjust the position of screen Icon Definition LA The screen will move upward D The screen will move left O The screen will move right Ce The screen will move downward r2 HA Gei The screen will recover to the position before moving It is us
4. REACH CL4000 Beyonsys User Manual 8 2 USB ports 9 Interface position of Module 1 10 Interface position of Module 2 11 Interface position of Module 3 12 Interface position of Module 4 2 2 3 Back view of the interface modules SD module Back view of SD module 1 Composite video loop out BNC 2 Composite video input BNC VGA module Back view of VGA module 1 VGA loop out port 2 VGA input port Decoding module Back view of decoding module 1 HDMI output port Copyright Shenzhen Reach IT Co Ltd DVI module Bananas S p EERRERRR gie KH E Back view of DVI module 1 DVI loop out port 2 DVI input port HD SDI module Back view of HD SDI module 1 HD SDI loop out port 2 HD SDI input port REACH REACH CL4000 Beyonsys User Manual 2 VGA output port Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual 2 2 Connection Cable 1 Put the device at the flat position 2 Connect the SD video source HD video source or computer signal source to the corresponding module input ports with the corresponding video cables according to the actual modular configuration of the device To loop out the signals connect the device loop out port to the display equipment or matrix with the corresponding video cables 3 Connect the audio source to the audio input port Line In with the stereo audio cable If there is microphone i
5. and Reach Software are the trademarks of Shenzhen Reach IT Co Ltd Windows Windows 95 Windows 98 Windows NT Windows 2000 Windows 2003 Windows XP and Windows 7 are the trademarks of Microsoft Other trademarks are the properties of their respective owners Note This user manual is compiled to ensure easy installation and configuration of the Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual product Please read this manual carefully before using the product so that you can make best use of all its functions This manual is subject to update from time to time without prior notice If you come across any problem that cannot be solved according to the manual please contact Reach for solutions Thank you Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Contents CHAPTER 1 OVERVIEW cccceccsceccsceccececcscnccecncaceucneeeeaceeaceesuseeeaseeeueeseueeseusesauensneaueeseneaseeeaes 6 CHAPTER 2 INSTALLATION cccccccceccececcececcscececcecuccscaceeeuceseuceeeaeeseaeeseueeseneesenensaeaueaeeneaseeeass 7 2 1 PRODUCT INTRODUCTION 1 7 2 2 1 Product front view 7 2 2 2 Back view of the basic system 7 2 2 3 Back view of the interface modules 8 2 2 CONNECTION CABLE o oaonaaaua anaana unaenea aeaaea AEAEE AEEA EEEE E EELEE LAELAE ALARDE EEEE EE REAREA REEE REAREA REPRENE nrn 10 CHAPTER 3 START GUIDE eene KERE
6. sseeeekeERREEE KREE RRE ENEE RRE EE RR EEN RR EEN RR EEN RR EEN RR EEN 47 CHAPTER 12 MODIFYING PASSWORD SIGN OUT AND LOGOUT 0 ceeseeeeeeeeeees 48 CHAPTER 13 TROUBLESHOOTING aaa NANANA KANAN ege EE Eege 48 Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Chapter 1 Overview As new generation visual information recorder and propagation equipment REACH CL4000 Series Media Master is developed by Shenzhen Reach IT Co Ltd for recording and streaming meetings for large and medium sized organizations Its modular design allows up to 4 modules to be put into the unit It supports the recording live streaming and VOD of 4 ways visual signals in free combinations There are optional SD module VGA module HD DVI module HD SDI module decoding module for users to configure flexibly according to their needs Different modules support different signal inputs These signals include SD video signals such as composite video VGA HD video signals such as aberration DVI HDMI and HD SDI and one way audio signal The structure of CL4000 is 1U and 19 inch which is applicable for engineering use As a highly flexible recording and streaming platform CL4000 is configurable expandable and movable satisfying the needs for recording and streaming the visual information in meeting training and teaching of large and medium sized organizations The Beyondsys platform supports multiple operating
7. you want to cut You may also click Start Time when the video is played to the segment that you want to cut the system will automatically enter the current play time as the start time While you may click End Time when the video that you want to replace ends the system will automatically enter the current play time as the end time Click the Add Cut button Repeat the above procedures until all the video segments that you want to cut have been added to the left field If you want to delete the wrong item added please select it and click Delete lf you want to get a new course without changing the original video please select Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Generate New Course Click Start to cut the video If you want to generate a new course enter the course name as the system requires and then click OK 0120118111712375 HR Cup Fig Setting the course name The system will prompt you the successful cutting in a few seconds Fig Successful cutting 8 2 4 Video Replace Click the Video Replace label Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys cut C Fig Replacing videos In the time control field enter the start time and end time of the video segment that you want to replace You may also click Start when the video is played to the segment that you wa
8. 18 11 39 47 282 El 123 Sagn an gs abi 192 168 2 18 2032 01 18 11 38 17 813 9 Record Recording Pit he 20120118113022454 M 127 0 0 1 2012 01 18 11 31 49 329 10 admin Recording ithe Rh 192 168 2 18 2012 01 18 11 31 45 563 Total 116 item s Pagel 12 TIP DI Every Page 10 e item s Fig System log Click the triangle icon on the top right corner of the page you can view current warning messages Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Chapter 12 Modifying Password Sign out and Exit After sign in the device on the Web the links of Change Password Sign out and Exit will displayed on the top right corner all the time To change the password of the current user click Change Password Note The administrator cannot change the password of other users Only the user can change the password for himself after logging on Click Sign out to go back to the log on page and re enter the log on information to sign in Click Exit to shut down the browser and log out the system Chapter 13 Troubleshooting Unable to start Please try the following operations v Make sure that there is power supply for the power socket v Connect the power cables properly v Turn on the power switch of the product The computer could not sign in the Web interface v Make sure that the computer and the product are connected in the same interconnected network
9. Add index position The picture can be the video screenshot that automatically generated by the system or selected by you You may select and click an index to modify the picture and text Modify index description of the index Delete index You may select and click an index to delete it Fig Definitions of the buttons for editing the index After the index is edited click Save All the Operations to save the new index to the edited file 8 2 2 Edit the opening and ending Click the Opening and Ending label 0130118111712975_H_R Cut Opening and Ending Add repaloe R Fig Editing the opening and ending Button Definition Open and select a picture on a hard disk as the Open Opening opening picture picture Delete the current opening picture Length Set the display time length of the opening picture Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Open and select a picture on a hard disk as the Open Ending ending picture picture Delete the current ending picture Length Set the display time length of the ending picture Table Definitions of the buttons for editing the opening and ending After finishing the index editing click Save to save the opening and ending to the edited file 8 2 3 Cut videos Click the Cut Video label Fig Cutting videos In the time control field enter the start time and end time of the video segment that
10. Duration Lecturer w s VoD P 1 ipi a E 20120118113022454_H E 11 30 2 00 01 24 E Play 0 d de E 2 TE Ka E 20120118111712375_H SES E Play o wc 8 36 2N11 17 2917 77 N II z l Fig Searching courses On the Search bar you may use the file name record time and file group as the key words for Search Enter related key words and then click Search to get the result 6 4 Modify Files Sign in the device with the name of admin Click the VOD menu on the left to enter the VOD management interface To preview the thumbnail of the file move the cursor to the preview area Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys urrent Location enu ag ve Geen Ach H Search 12345 Start on K File Group v CH Search Modify To Delete I Synchronize E Refresh WE Video Editor m Age ero i Nama a Start on Duration Lecturer y Name e voo D o lags eenn seg lt d wm r e t ro aa he D 70 00 00 88 l l i Total 12 tern s Pagez 2 K 4 2 Every Page 10 e item s Fig Previewing the file image Click the file name to view the details of the current file Select a file and click the Modify button then you can modify the basic information of the file m EES 1 Modify File 20111222161856677 H Pi 7 Lecturer Name
11. System Parameters Sign in the device with the name of admin Click the Settings menu on the left to enter the system management interface Uporagp Sym ae TAPANG NG Upload patches Language a ee ee ko 10 baked torma be lo upload the patch please de och make other operabona whole E he patch is uploading Ter upload a patch please restart the System bo complete the upgrading Restart And Syne manira Fig System management interface 10 2 1 Upgrade the system Warning Only the authorized professionals can upgrade the system in strict accordance with the upgrade instructions The upgrade conducted by others may lead to Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys unpredictable results Click Upload patches in the Upgrade System field and select the upgrade file for the system Click the Upload button Restart the device after uploading to complete the upgrade H Upgrade System i b Upload patches Note 1 It takes some time to upload the patch please do not make other operations while t he patch is uploading 2 After upload a patch please restart the system to complete the upgrading Fig Upgrading the system 10 2 2 Change the language Select the language you want in the Language field Click the Save button The system language will be the selected language after you re sign in the device S
12. device will start to record in a few seconds The recorded multimedia file is named as yyyyddmmhhmmss H which is formed with the recording year month date hour minute and second and H means high stream recording and L means low stream recording You cannot change the audio and video sources as well as their attributes while recording Copyright Shenzhen Reach IT Co Ltd r Le Y tive Streaming Boa Aieemrding 2Mbps OO Stop Recording Ee Advanced Record PO Direction KI adjusting BG Refresh r live Streaming Mbps F enable E Play Single stream Mode IT Enable Resolution A HOO GO Ba Rate kbps ba San Sources Ipbesi ce Viernes indus F tive E Recording High Guabty Sirga S Bit Rate 54 Kbps AUTO E E Li i pa l 44 2 De L F Bat Kaba 4000 Kbps Fig Device in recording mode 5 2 Advanced Record on Web Interface Sign in the device with the name of admin Click Live menu to enter the device Live management interface REACH CL4000 Beyonsys User Manual M Gow Quality Stream Ba Rate 394 ULE Click Advanced Record to prompt the Advanced Record window Advanced Record Basic Info File Name 20120118112021119 Schedules Content M aupio M pvi M pvi M vea FTP Upload IV File Group Default Snapshot index WM Course Teacher Copyright Description Record Now Schedule Record Can
13. open a new page of the live streaming player for you to watch the live streaming If Low Quality Stream is selected you can play streaming with low quality while HD live streaming on ition Menu gt Live low tp t oe gr wriad uva streaming EROII pS kk fQQQQQQQQ4Q4Q4QqQ Quick Record Be Advanced Record PI Direction D Adjusting ES Refresh r Live Streaming 6Mbps Low Quality Lwe Streaming N insbe Pisy F rabia Single stream Mode Auto Irachung cpbors IT nabia Resolution 1 7 Dit Rate 204 bee kel sa T Recordin Seurees Interface Versen Status Control camera F we High Qualty Stream N Low Quality Stream g D Pr Det Rate t udo W TESE a Oise 4A4 4p c m E ton Rate t DI 6 4 4p d m F w xm Rate t bot Rate bp A D vi F w Fig Play streaming with high low quality 4 2 Watch Live streaming as a Common User Sign in the device with the name of a common user that has the authority of live streaming Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Click Play the browser will open a new page of the live streaming player for you to watch the live streaming i Menu gt Live SS Refresh Live Streaming 6Mbps Low Quality Live Streaming 1 536Mbps r Play F Play Fig Play streaming as a Common User 4 3 Introduction to the Live streaming Player The live streaming player on the webpag
14. pictures are small and the right picture is big You may click the button to get a layout where the left picture is big and the right pictures are small You may click the button to get a single picture layout You may click the button which indicating the state of image index to switch the index state You may click the button which indicating the state of image and Ca text index to switch the index state You may click the button which indicating the state of text index to switch the index state You may click the button which indicating the state of no index to switch the index state Full screen button HRH B Table Definitions of the icons in the live streaming player Chapter 7 Download Start the download tool ReachDownload Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Server IP User Name Password jal Cancel Fig Login interface of ReachDownload You may click English to switch to English interface Enter the server IP address user name and password The default user name and password are both admin Click the OK button Server IP 192 168 2 238 File count 15 KeyWord From 2011 10 18 D To 20127 1 18 D Previous Next fi 1 2 File Name Length of Time Group Remarks a2 CES 20120118113022454 H 01 2012 01 18 11 30 22 0 Default CS 20120118111712375 H 03 20
15. the course folder and then the player that being embedded in the browser will play the course downloaded Chapter 8 Server based editing Sign in the device with the name of admin Click the VOD menu on the left to enter the file management interface and then click File Editing to enter the server based editing page Total found file 20 Choose courseware Nama 20120118113022454 HR 20120118111712375 HR 201112259172706 HM 201112251727065 HR 201112291704802 HM 20111229170402 HR 201112259170049 H R 201112291700493 HM 201112259165000 HM 201112279165000 HR 201112291645654 HR 201112259164854 HM 201112291643579855 HM o 20121229164357985H 20111229160305094_H_R Keng a ie se 256M ah BHR 20111229055 42730 HR Length 00 01 24 00 03 31 00 14 39 00 14 39 00 22 58 00 22 58 00 03 04 00 03 04 00 10 34 00 10 34 00 01 02 00 01 02 00 01 15 00 32 48 Mov fv date 2012 01 18 11 30 2012 01 18 11 17 2011 12 29 17 27 2011 12 29 17 27 2011 12 29 17 04 2011 12 29 17 04 2011 12 29 17 00 2011 12 25 17 00 2011 12 29 16 50 2011 12 29 16 50 2011 12 29 16 48 2011 12 29 16 45 2011 12 29 16 43 2011 12 29 16 03 Pinasan s gay EE EE 01 01 00 2011 12 29 10 3 Fig Server based editing When the files stored in the device are inconsistent with the course list please click the Refresh button 8 1 Search Courses Click Search courses Copyright Shenzhen Reach IT Co Ltd Created d
16. 12 01 18 11 Default CIS 201112291 72T06_H AER 2011 12 29 17 Default Select All Default Cli 20111229172706_H sd 2011 12 29 17 os 20111229170402_H 223 2011 12 29 17 Default RI 20111229170402 H sgp 2011 12 29 17 Default CS 20111229170049 H 03 2011 12 29 17 Default Unselect CIS 20111229170049_H 03 2011 12 29 17 Default CIS 20111229165000_H 10 2011 12 29 16 Default CR 20111229165000_H SI 2011 12 29 16 Default Download CUS 20111229164854_H 01 2011 12 29 16 48 Default D 20111229164854_H 01 2011 12 29 16 48 Default Default Default Default IB 20111229164357985 H 01 2011 12 29 16 43 CUS 20111229160305094 H E 2011 12 29 16 03 WEIT 01 2011 12 29 oo E EST OT O s a O DO Re Login Download list File Name Status Progress Fig ReachDownload interface Select the course that you want to download from the left column You may Search a specified file with the file name as key word or select the file you want to download with the Select All and Deselect All button Click Download select the save path and then click OK button to download the Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual REACH course It is not recommended to perform other operations while downloading files Open the directory after the download and you will find the course in the corresponding folder Double click and open the player html file in
17. 3 92 E iay a ols Les ES 2011 13201 21706 H ett ee 00 14 39 E Play E Signal stream Ia p Ej Ei 201112291790402 H ia ia FET e gier Signel stream Cs i Es Pa 20141229170049 H KA ELE Ona E Pay E signai atream o D ee 201112291265000_H gi E Play E Sagnal stream d Rame Start on 5 Duratie L tuer sw EE Fig File management interface for the super administrator If file list has many pages you can turn the pages by clicking Next Page and Last Page or change the displaying number on each page 7 k 7 l To sort the files click Name Record on Lecturer Course Name or Hits If you cannot find the recorded file click Synchronize or Refresh to refresh the file list to search it again Click the VOD button you will open a new page and enter the VOD player in a few seconds to play the corresponding file 6 2 VOD as Common User Sign in the device with the name of a common user that has the VOD authority Click the VOD menu on the left urrent Location Menu gt Files Deprdpsd Geachtrechergl Gownhoad Siverigte A a Pa a FE Search Start on a 3 File Group w a Search Refresh TC Me Preview Mame D Start on A urio Lecturer w Hone z vO K i z Spann J 8 ge 1 T 1 C3 a Ba 20120118113022454 H ai KC eg 00 01 24 Piny A 1 2012 01 28 1111711 la E EN 20120118111712378 H ea d 00 03 31 E
18. 6 7 INTRODUCTION TO VOD D pp 25 CHAPTER 7 DOWNLOAD ee ERKENNEN 27 CHAPTER 8 SERVER BASED EDITING u s fie AE MBSE Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys DA EARRA COUR Eege 29 o2 EDT OC OURSE S r EE 30 e EU TOTT ee 31 8 2 2 Edit the opening and endug 31 ENG MAA AA APA 32 8 2 4 Ba 6 2 61S 1 10 PA 33 8 2 5 Edit the course Information 35 E Uer 35 CHAPTER 9 USER MANAGEMENT 2 0 ccccsesecsneeccensecennescennencecnsseenneneennsseenneneenneess 36 PADDY Egeter hee 36 92 MODIFY RRE ee cece EE secs eaten nse INAYA AGA vane eet areas 3f 9 3 EDIT THE VOD Nun erha el 38 BEE ee 38 9 5 LDAP USER AND USER GROUP MANAGEMENT 39 CHAPTER IN Le AA AA AA AA 40 10 1 SET VOD AND RECORD PARAMETERS 1000000000 00 40 de a E ele 40 10 1 2 Adjust the position of screen 40 10 1 3 Adjust the screen color 41 10 14 Control the cameta ee ee eege 41 10 2 SET SYSTEM PARAME TERG ee 42 10 2 1 Upgrade the SY EE 42 10 2 2 Modify the longuacge eessrisrriorercisrecirirenndnisareei iiine End APEE EEE E ENESE E Eae EEA 43 10 2 3 Restart the system and synchronize eme cc cece cece cece neces neceneeceneeceneeeenes 43 EE eege 44 10 2 5 Configure the network storage a 44 10 2 6 Modify the device name 45 10 2 7 Configure INE SVSIOIM EE 45 10 2 8 Manage the FTP SEVEN ca NAIA DL NGA 46 10 2 9 Configure the LDAP ever aaa 46 CHAPTER 11 LOG MANAGEMENT
19. ACH REACH CL4000 Beyonsys To Bottom Enter the name of the merged course and click OK to start merging Wait for the system to complete the operation Fig Successful merging Chapter 9 User Management Sign in the device with the name of admin Click User on the left to enter the user management interface Fig User management 9 1 Add New User Click Add Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual Detect duplication Basic Authority Files Authority System Authority Fig Adding new user Enter the information about the user name password and group following the instructions Click the Save button 9 2 Modify User Attributes Select the user whose attributes need to be modified and click Modify button Detect Duplication u Fig Modifying user information You can modify the user group and remark information here and grant the user with the authority of live streaming VOD and system setting on other tabs as well Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Authorization Management 123 as BEER Module Operation Module Operation f f Receive Live Stream Recording amp Streaming EI Files Authority Control Record File Group System Authority Direction E Module View Addl Modify Delete Authorizati
20. Cancel Fig Modify scheduled record task 5 3 3 Delete scheduled record Select the scheduled record task to be deleted and click the Delete button a dialog will appear to prompt the user to delete You can click OK button to delete or click Cancel button to cancel the deletion Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual Are you sure to delete o Cancel Fig Delete scheduled record task 5 3 4 Record immediately If the device has not started recording it will start to record immediately once you click Record Now after selecting a recording task on the Schedule Record page If the device is recording a dialog box will appear to provide the conflict prompt Clicking Record Immediately will not change the attribute settings of original scheduled record task x Please select the record to modify Close automatically after 2 seconds OK Fig Record immediately 5 4 Stop Record on Web Interface Sign in the device with the name of admin Click Live menu to enter the device Live management interface The Quick Record button will become Stop Recording button in recording mode Click Stop Recording and then it will stop in a few seconds Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual Current Location Menu gt Live Live Streaming pe aaa Recording 8
21. File Group M Default ol Remark kal ee E 128 AAA AA errr D z Geen i 8 H Click OK to save after the modification 6 5 Delete files Sign in the device with the name of admin Click the VOD menu on the left to enter the VOD management interface Select the file to be deleted and click the Delete button on the top the confirmation dialog box will pop up You can click OK to delete or click Cancel to cancel and return to the VOD management page Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Are you sure to delete Fig Confirmation dialog box for deleting files 6 6 Synchronize Files After the system is upgraded or the database is updated the file may be not displayed in the list Click the Synchronize button on the VOD management page the files recorded in the old database will be displayed The Refresh button is used to refresh the current file list information File synchronization successes Close automatically after 2 seconds o Fig Synchronizing files 6 7 Introduction to VOD Player The VOD player on the webpage will start up when you watch the VOD file There are some differences between the functions of VOD player and live streaming player Copyright Shenzhen Reach IT Co Ltd Video window 1 Video window 2 Video window 3 Play button Stop button Information butt nA mo N
22. Mbps o Stop Recording Sp Advanced Record 5 Direction D Adjusting fe Refresh Live Streaming 8Mbps e Enable Play l Fig Stop recording 5 5 Record with Buttons on the Front Panel When the device is not in record mode the Stop Record LED is on Press the Record button now the Record LED will be on and the Stop Record LED will be off then you can start to record When the device is in record mode once the Pause button is pressed the Pause LED will be on and the Record LED will be off then you can pause recording Repress the Record button to continue recording without generating a new file name When the device is in record mode press the Stop Record button to stop it the Stop Record LED will be on and the Record LED will be off Chapter 6 VOD 6 1 VOD as Super Administrator Sign in the device with the name of admin Click the VOD menu on the left to enter the VOD management interface Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys D D r Current Location Manu gt Pile Goeniond Beocktte cheedg Boni 4 Bdbeeclak Ra rie creep dagegen mi A Search Start on Fie Group Ki N Search Modify Ze Dales S Synchronize E Refresh K video Editor EF Ng Breng CJ NG ES EI 30220128113002454_H moana sda Osa 34 May 5 r 2 EF Ef ER 20120118111712375 H 2012 01 SET 0 0
23. N KEEN EN EE KEEN KN EE KN EK KE KEE KE KEEN EE KN EE KN E ve 10 3 1 STARTUP AND SHUTDOWN 22222000 kakak 10 3 2 LGD PANEL 3243m aaa NG naaa knna a a 11 3 3 BUTTONS ON THE FRONT PANEL aaaeeeaa aeaa E ERRELE EEEE Ranan 11 3 4 NETWORK O 11 3 5 INSTALL AND DOWNLOAD PLUG INS L22 1 anea EEEE EEEE EEEE EEE EEEE ELAEEEE EEEa nn 13 CHAPTER A LIVE STREAMING fete ARE MTSE 4 1 WATCH LIVE STREAMING AS A SUPER ADMINISTRATOR alanaan uaaa a aeara e aaaea anara eaea e nerean 14 4 2 WATCH LIVE STREAMING AS A COMMON USEn 14 4 3 INTRODUCTION TO THE LIVE STREAMING PLAYER cccccccececceccccuccccceceucuceucuceucucasencsecens 15 CHAPTER 5 RECORD ege 16 5 1 QUICK RECORD ON WEB INTERFACE cieee a eaea a aeaa EEEE EEEE EELEE EEE EEEE E LAEE E EEEE enn 16 5 2 ADVANCED RECORD ON WEB INTERFACE 0 2 0111 17 D AGCHEDULEDbRECORD kaaa aaa 18 5 3 1 Add scheduled record 2 2 2 2J2 eranan annern annann aoaaa annann 18 5 3 2 Modify scheduled lt BEE 19 5 3 3 Delete scheduled record 171 1 2 J oranana nananana aaaea kananan 19 5 3 4 Record immediately aa 20 5 4 STOP RECORD ON WEB INTERFACE cieie aaaeeeaa EEEE EEEE EELEE EEEE E LAELLE E aeaea 20 5 5 RECORD WITH BUTTONS ON THE FRONT PANEL LX 21 CHAPTER 6 AA 21 6 1 VOD AS SUPER ADMINISTRATOR aaa 21 6 2 VOD AS CoMMOoNUerEn ELEELE ELEELE REEERE ELECE E EEEE EEPE R EE ranan 22 6 3 GEARCH EES 23 6 4 MODIFY Fues 23 6 5 DELETE EE ee 24 6 6 SYNCHRONIZE EES 25
24. Play ARATAT Cis LS C7 200222290 72706_H DRETT ged E Play E Signal etream ris bal Sa Ki 201112291706402 H maala aaa eee E Play E Signal stream a re ER re ros E Ea 20111229170049 H HIE APOG pook E Play E Signal stream o d C le E 201112292165000 H ai aa 1 g etgeng E Pay E Signal stream o Bes C Fig VOD as Common User If file list has many pages you can turn the pages by clicking Next Page and Last Page or change the displaying number on each page 7 l 7 l To sort the files click Name Record on Lecturer Course Name or Hits Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual lf you cannot find the recorded file click Synchronize or Refresh to refresh the file list to search it again Click the VOD button you will open a new page and enter the VOD player in a few seconds to play the corresponding file 6 3 Search Files Sign in the device with the name of admin Click the VOD menu on the left to enter the VOD management interface The Search bar is on the top of the file list urrent Location Menu gt Files Download ReachFtpClient Download Silverlight Gam aaa sma ae File Group Search 12345 tart File Group v EN h MA Modify Mg Delete 3 Synchronize Q Refresh WWA video Editor Name Hits E No Preview Name x Start on a
25. a Fig VOD player 7 8 9 REACH CL4000 Beyonsys User Manual o o Information window Progress bar Snapshot index field 10 Volume control field 11 Picture control field on You may double click the video window to zoom in or change its position by dragging The number of video window depends on that of the video source The information window which shows information such as the course name teacher name description and recorded time can be hided or displayed by clicking the information button The PowerPoint snapshot index if any of the VOD file will be displayed in the snapshot index field You may drag the index left or right or click the arrows on the left and right sides in the field to view the index To skip to the corresponding video click the index You may drag the progress bar which indicates the current playtime and total length Icon U Definition Play button Pause button which appears when the mouse pointer is OC Stop button Copyright Shenzhen Reach IT Co Ltd suspended on the play button during playing the file REACH CL4000 Beyonsys User Manual Information button Browsing arrows for snapshot index It is in playing state and you may click the button to enter into the mute state It is in mute state and you may click the button to play the sound To adjust the volume You may click the button to get a layout where the left
26. a pra luserPassword Manager Passw pr D Group ID Attrib lou ord a ute po Base User D ass E m Group Attribute Ka ou Market de sd Nare Base Group D dc szreach de cl Data Storage 5t Double Layer 7 M ructure MDS Server Port Encryption Mod ei Enable Automatic Synchronization ai S Note 1 The itmes with must be fulfilled 2 Please confirm the configuration of LADP server Fig LDAP sever configuration Chapter 11 Log Management Sign in the device with the name of admin Click the Logs on the left the system log interface will appear You can search corresponding logs by inputting key words in the User Type and other fields on the Search bar on the top You may click the Maintain button to delete the log Note By default the logs of the latest three months cannot be deleted bi Search User Type Select KI Time oy 3 8 To Maintain Refresh No User Type Tithe Detten IP Time 1 Record Recording Start Recording ISCH AR 127 0 0 1 2012 01 18 14 43 01 25 2 admin Sign in aT mah 192 168 2 18 2012 01 18 14 32 53 219 3 admin Sagn in ST La 192 168 2 18 2012 01 18 14 31 35 75 admin Download ST Lav 192 168 2 19 2012 01 18 13 49 02 141 FileSyne Files Wazh La 127 0 0 1 2012 01 18 11 56 33 11 D FileSyna ries maza R 127 0 0 1 2012 01 18 11 56 27 641 7 admin Sagn in e7 RA 192 168 2 18 2012 01
27. ate 2012 01 18 11 30 2012 01 18 11 17 2011 12 29 17 27 2011 12 29 17 27 2011 12 29 17 04 2011 12 29 17 04 2011 12 29 17 00 2011 12 29 17 00 2011 12 29 16 50 2011 12 29 16 50 2011 12 29 16 48 2011 12 29 16 48 2011 12 29 16 43 IOM 00 01 15 2011 12 29 16 43 2011 12 29 16 43 2011 12 29 16 03 a aa hE WP 2011 12 29 06 51 REACH REACH CL4000 Beyonsys User Manual Fig Searching courses Enter the course name and click Search and then the system will list the matching courses 8 2 Edit Courses Select the course that you want to edit Click the Edit Courses button 2012011811171737 5_ _R Video replici trur 4 and Erler Intex Cut Time Picture Text Fig Editing courses 1 Function selecting field 3 Editing and executing field 2 Video preview field 4 Time control field You may select the corresponding function label in the function selecting field You may preview the course that you want to edit in the video preview field In the editing and executing field you may execute the defined editing modify the file attribute or exit editing In the time control field you may set the time attribute of some editing functions Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys 8 2 1 Edit the snapshot index Click the Index label Button Definition You may click the button to add an image text index at the current
28. cel Fig Advanced record window You can define the record attributes on the advanced record page Name Definition File name The name of the recorded multimedia file Description The description of the recorded multimedia file Select the audio and video signal sources you want to record or Content skip this operation Snapshot Index Copyright Shenzhen Reach IT Co Ltd When it is selected it will automatically generate an image index User Manual REACH REACH CL4000 Beyonsys for the tested VGA picture and the multimedia file Course The name of the recorded course Teacher The name of the teacher for this course Copyright Copyright information File Group Dividing the files into groups for easy search and classification Record Now Click OK button to start recording Schedule Record by schedule Record 5 3 Scheduled Record The scheduled record tasks can be set on the advanced record page You can define the timing for the scheduled record and set the timing cycle record task for every day every week and every month Advanced Record D Basic Info Ta Add EK Modify Ze Delete Record Now Ich Refresh Schedules E File Name Schedule Maker Cycle Time E ARGH admin Every Week Wednesday 14 43 1 E Pah St admin Every Day 09 00 10 00 Total 2 item s Page1 1 1 Fig Scheduled record 5 3 1 Add scheduled record Click the New button on the Scheduled Record pag
29. e a new scheduled record dialog box will pop up for you to set the file name file group and other information After select the Scheduled Record you can set the scheduled period and time the record time of every day every week and every month and then click OK button to save the Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Advanced Record X f Basic Info File Name 20120118112420343 File Group Default X Schedules Content M Aupio M pvi IY pvi M vGA FTP Upload V Snapshot index WM Course Teacher Copyright Description 1024 Record Now Schedule Record OK Cancel Fig Add new scheduled record task 5 3 2 Modify scheduled record Select the scheduled record task on the Scheduled Record page and click the Modify button the modification dialog will pop up You can click OK button to save the settings or click Cancel button to cancel the modification Advanced Record X Basic Info File Name 20120118112420343 File Group Default v Schedules Content M aupio JW pvi M povi M vea FTP Upload V Snapshot index WM Course Teacher Copyright Description 1024 C Record Now Schedule Record Cycle single Event Every Day Every Week Every Month Time 2012 01 18 11 25 2012 01 18 11 25 OK
30. e space is less than the threshold and Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual select whether the verification code will be enabled on the logon interface To enable the settings click the Save button System Config N Session Timeout 30 Minute Alarm when space less than 10240 MB Enable Sign in Verify Code bal Save Eds Fig Configuring the system 10 2 8 Manage the FTP server You can upload the files recorded to the third party server This field is used to configure the address and port of the server user name and password FTP Configuration FTP server IP address 192 168 5 35 Seryer port Py Username reach Password CLLD Enable FTP upload M Save Fig FTP server management 10 2 9 Configure the LDAP Sever The system supports the LDAP server and you can sign in the system with the user information stored on it This field is used to configure the detailed information of the LDAP server Please consult the network administrator for the configuration information Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys eo O_o EDAP Server Configuration E SS mi BE Pe we U M Enable LDAP server Server Status Connected Server IP 192 168 6 15 a User ID Attribut en ei 389 a User Name Attri bute Manager DN cn Manager de 4 sa Papas
31. e will be started when you watch the live streaming DO DO Fig Live streaming player 1 Video window 1 5 Stop button 2 Video window 2 6 Progress bar 3 Video window 3 7 Volume control field 4 Play button 8 Picture control field You may double click the video window to zoom in or change its position by dragging The number of video window depends on that of the video source You may drag the progress bar which indicating the current play time and total length when you are playing the file on demand Icon Definition Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual Play button Stop button It is in playing state and you may click the button to enter into the mute state It is in mute state and you may click the button to play the sound To adjust the volume You may click the button to get a layout where the left pictures are small and the right picture is big You may click the button to get a layout where the left picture is big and the right pictures are small You may click the button to get a single picture layout Full screen button Table Definitions of the icons in the live streaming player Chapter 5 Record 5 1 Quick Record on Web Interface Sign in the device with the name of admin Click Live menu to enter the device Live management interface Select the desired audio and video source from Signals Click Quick Record and the
32. ed to set the moving distance of the screen when you click Fine tuning the direction buttons You may select high middle and low proportion proportions Fig Definitions of the icons for adjusting the screen Click the Back button after the adjustment 10 1 3 Adjust the screen color When color space changed you may need to use green screen correction to identify input again to change YUV to RGB or RGB to YUV Click Screen Adjust to enter the screen adjust page Click the video module to be adjusted Click Green Screen Correction Click the Back button after the adjustment 10 1 4 Control the camera PTZ Click Screen Adjust to enter the screen adjust page Click the number of the camera you want to control Select the protocol that matches with the camera PTZ from the Protocol line Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Control the rotation and scaling of the camera from the PTZ Console line Icon Definition O The camera will move upward D The camera will move left O The camera will move right Ce The camera will move downward V The camera will Zoom in on the image EC The camera will zoom out on the image Control the moving speed of the PTZ and the speed can be low Speed middle or high Fig Definitions of the icons for camera control Click X to close the window after the adjustment 10 2 Set
33. elect Language Language BARH F m Save Fig Modifying the language You may also modify the language settings on the logon home page The system will recover the setting before the modification when the browser is restarted or the caching is cleared 10 2 3 Restart the system and synchronize the time You may click Sync to synchronize the device time and the time of current client pc To restart the device click Restart Server Copyright Shenzhen Reach IT Co Ltd User Manual REACH REACH CL4000 Beyonsys Restart And Synchronize N The server s time ts faster than the computer s time 00 00 27 Sync Synchronize time between the server and your computer ben Restart Server Caution Please stop recording first or system will stop it automatically Fig Restarting the system and synchronizing the time 10 2 4 Set IP Warning Modifying the network configuration will cause the device to restart therefore please stop recording and save the other important settings before modification You may modify the IP address subnet mask and gateway assigned by the network administrator in the IP Setting field Click the Save button To enable the new network settings restart the device r IP Configuration IP Address 197 168 2 238 Submask 2 BS 255 255 0 Default Gateway i92 168 2 254 in Save Note 1 Please check the IP address carefully i
34. he Front Panel The users can use the buttons on the front panel to control the quick record after the device runs normally The button s LED indicates the current operating status of the device Mute button The LED is off by default It will be on after the button is pressed indicating that the sound is disabled during live streaming Press it again the LED will be off and the system will recover to the normal live streaming Start recording button The LED is off by default When it is in stop record or pause mode the LED will be on and the system will start to record after this button is pressed Meanwhile the Stop Recording LED or Pause LED will be off It will start to record all the audio video and computer screen signals connected with the device Stop recording button The LED is on by default When it is in recording mode the system will stop recording and the Stop Recording LED will be on after this button is pressed Meanwhile the Start Recording LED will be off Pause button The LED is off by default When it is in recording mode the system will pause recording and the Pause LED will be on after this button is pressed Meanwhile the Start Recording LED or Pause LED will be off Press the Start Recording button to recover to the recording mode Camera button Not available yet 3 4 Network Set the network parameters properly according to the requirements of the network administrator making sure that the control com
35. n case of address conflict 2 Please restart the server when tts IP is modified Fig Modifying the IP address 10 2 5 Configure the network storage Warning This device can only be used together with the network storage device that has passed the specialized tests The connection to the network storage device that has Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual not passed the test may result in system error and user data loss Select Enable Network Storage in the Network Storage Setting field Enter the IP address of the network storage If you want to store the recorded file in the network storage firstly select Network Storage First Click the Save button Enable Network Storage Network Storage IP address j Network Storage First Iv bel Save Fig Setting network storage 10 2 6 Modify the device name Modify the Device Name in the Device Name Setting field Click the Save button The new name will be displayed on the logon interface and logon home page after the modification Device Name Setting Device Name ATEN lq Save Fig Modifying the device name 10 2 7 Configure the system This field is used to set the section time when the user is forced to log out the system in case that the user has no action set the free space alarm threshold the system will provide a warning message when the fre
36. nput connect the microphone cable to the port Mic In 4 To control the camera PTZ connect the camera PTZ control port with the device serial port with the serial port cable 5 Connect the network cable to the device s network port so that the device will be connected to the network planned by the network administrator 6 Connect the power of adaptor to the power interface and plug the adaptor to the power socket Chapter 3 Start Guide 3 1 Startup and Shutdown Before starting the system please make sure that the cables are properly connected and then turn on the power switch on the rear panel of the device The power LED of the device will be constantly on after the startup The hard disk LED will continually flash fast until the system is started To protect the hard disk and prevent data loss before shutting down please make sure that the device has stopped recording and the parameters have been stored and then turn off the power switch on the rear panel of the device Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual 3 2 LCD Panel After the startup some information about the device s status will be displayed on the LCD panel such as operating status device model IP address subnet mask gateway etc The device model will be displayed as CL4000xxxxxx and the IP address subnet mask and gateway will be displayed in turn as Xxx xxX xxX XXX 3 3 Buttons on t
37. nt to replace the system will automatically enter the current play time as the start time While you may click End when the video that you want to cut ends the system will automatically enter the current play time as the end time Click the Add replace button Repeat the above procedures until all the video segments that you want to replace have been added to the left field You may select the item that you want to replace and click Modify to modify the existing item Stare TENG 00 00 00 Fig Modifying replaced item To delete the replaced item select it and click Delete to delete it Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual Click Save and then the system will apply all replacements that have been set 8 2 5 Edit the course information Click Modify Courseware Information ma Internet SF Fig Editing the course information After the course information is modified click the OK button Click Save to save the modified information to the course 8 3 Merge Courses Select two or more courses that you want to merge and then click Merging Set courseware name Name 20120118111712375 H H 20111229172706_H_R Fig Merging courses H 13 JI IL Arrange the course order with the buttons of To Top Move Up Move Down and Copyright Shenzhen Reach IT Co Ltd User Manual RE
38. ollowing interface Duration 00 14 39 2011 12 29 17 00 53 00 03 04 0 0 daa vam 16 50 0 00 10 34 00 01 02 2011 12 29 16 48 5 4 0 Fig Interface after logging on as the common user 3 5 Install and Download Plug ins For easy downloading the recorded multimedia documents in the future you may click the link of Download ReachFtpClient when first logging on to download and install the ReachDownload tool and then click the link of Download Silverlight to download Microsoft Silverlight plug in You may also download the latest version of Silverlight plug in from the Microsoft official website Refresh N 0 Online Users i assword Sign out Exit Download ReachFtpChent Download Silverlight Fig Download plug ins Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Chapter 4 Live streaming 4 1 Watch Live streaming as a Super Administrator Sign in the device with the name of admin You will see the home page by default or you may click the Live menu on the left lon Menu gt Live Download ReachRipClient Ocwnicad Silverlight f m N peralin Quick Record BR Advanced Record FjDirection MB adjusting BY Refresh Live Streaming 8Mbos W Enable gt Play Single stream Mode Enable Resolution 007 t Signals Fig System management interface Click Play button the browser will
39. on User E E E User Group L E E E ai Logs H E System info E Authorize to Other Users All Files VOD Authority E File Group Authority All Files Delete Authority E Save Cancel Fig Modifying the user authority Click Save after finishing the modification 9 3 Edit the VOD Authority of User To modify the user s authority to play the file recorded click the VOD Authority tab in the Modify User dialog box laukovat Menagement 223 x All Files vop l Modify L Delete IT Download I Basic Authority Files Authority f Download System Authority Name vopT Modifyl Deletel 20120118113022454 H a a P 20120118111712375_H 20111229172706 H 20111229172706 H 20111229170402 H 20111229170402 H 20111229170049 H 20111229170049 H R Total 18 item s Page1 3 ANAN a a a 9 4 Fig Editing VOD authority of user You may select the files that users are allowed to play on demand from the VOD column To select all the files select the checkbox beside VOD You can also select Modify Delete and Download checkboxes to grant the user with authorities to modify delete and download files Click the Save button the modification will be effective 9 4 Delete Users Select the user to be deleted and then click the Delete button Click OK in the prompted confirmation dialog box Copyright
40. puter can fully access the device through network Enter the IP address of the device in the IE browser and then press Enter key to visit Copyright Shenzhen Reach IT Co Ltd REACH CL4000 Beyonsys User Manual the Web interface CL4000 weg Fig Login interface The user name and default password of the super administrator are both admin The administrator can set the user name and password for the common users Please refer to the user setting section for detailed information After logging on as the super administrator you will see the following interface KN rremt Location anu Live _ TY r A A Quick Record Eh Advanced Record Ri oirection Ml adjusting D refresh r Live Streaming BMbps Single stream Mode maa T Enable Resolution 2007500 BitRate 1024 7 Kbps I Fig Interface after logging on as the administrator The input information of the device is hidden by default You may click Signals to view it Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Enable Resolution S007 60 e BitRate 1024 Recording righ Quality Stream Ba Rate bi gt Kbps e 9 1 BR Rate 4000 K Bit Rete BR Rete 3000 K Bit Rete Ba Rate 1000 KK Bit Rate Frame Rate gt Frame Rate 25 Fig Device input information management After logging on as the common user you will see the f
41. systems such as Windows OS and Mac OS and multiple browsers such as Internet Explorer Safari and Chrome Adopted the play buffer mode it is applicable for WAN supporting synchronous recording live streaming and VOD of up to 3 pictures as well as image index and server based editing The Powolive platform supports Recplayer 1080p 60Hz video and synchronous recording live streaming and VOD of up to 4 pictures The live streaming delay is less than 0 5s and is applicable for WAN This manual introduces the CL4000 series using Beyondsys platform For better explanation two way HD and one way VGA are adopted as the typical configuration Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys User Manual Fig Product appearance Chapter 2 Installation 2 1 Product Introduction 2 2 1 Product front view Media Master DOSE OMB OO Fig Product front view 1 Power LED 6 Camera button 2 Hard disk LED 7 Mute button 3 Network LED 8 Start recording button 4 Status LED 9 Pause button 5 LCD 10 Stop recording button 2 2 2 Back view of the basic system DOO OO 0e a J Dm OO LU 8 a Ll O 10 aD 2 Fig Back view of the basic system Copyright Shenzhen Reach IT Co Ltd REACH Power switch Power in RS232 serial port Network interface Line in Line out MIC in oO ET BO Pei e
42. v Make sure that the network parameters such as IP address of the computer and the product have been set properly according to the requirements of the network administrator v Use the network tool and software to test the network connection between the computer and the product For example use the ping command lf you still could not sign in the web interface please contact the network administrator There is no sound or and image when played through the computer Copyright Shenzhen Reach IT Co Ltd REACH REACH CL4000 Beyonsys 3 User Manual v Please check if the cables between the video and audio sources and the product are connected properly before watching the live streaming Please make sure that the file you want to play on demand contains normal audio and video flow before playing the VOD file v Check if the network connection between the computer and the product is smooth v Install necessary software and plug in provided by the product to watch the live streaming and VOD v Update other necessary software for the computer such as the sound card video card driver operating system patch etc Copyright Shenzhen Reach IT Co Ltd
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