Servicing and Maintenance
Contents
1. 06 08 Rev 4 05 01 USER MANUAL 64 xx 64 xx Dispenser Servicing and Maintenance General Notes ccccccsssceceeseceeseeeeseeeeeeeees 2 Rubber rollers veseconssetescecnpetesieiuicntnetnerarcatacse 9 Servicing by trained personnel 0 2 Cleaning the print roller c ccccceeeeees 9 es Ih gare eee eee E E meee eee ret eee 2 Cleaning the feed roller cccceccceeee 10 Py iG seisine 2 Cleaning the dispenser feed roller 11 Ordering Spare parts ccccccceesseeeeeeeeees 3 Photoelectric switches cccceecceeeeeeeeeee ees 12 Servicing and CICANING secccceeeeseeeeeeeaees 4 Cleaning the gap photoelectric switch 12 Notes for cleaning cccsecceseeeeeeeeeeeeeeees 4 Cleaning the material end photoelectric Cleaning Agent eccccccsesseseseseesersereserees 4 BING ere E E E aed A E E 12 Printh ad cccccscsessesessesesssseeessestestseesseeeeee 5 Cleaning the Cutter tet eee 13 Cleaning the print head n s 5 Cleaning exchanging the dust filter liner 14 Changing the print head cccecceceeeeees 6 Important notes wets vaideaasscvniaio nis invsinavendielets 14 Checking the print head cccccccsceeereeee 7 Exchanging the filter liner 0000 14 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser General Notes Servicing by trained personnel Regular and proper servi2. ii CAUTION Do not use any cleaning agents which could damage or destroy the coating surfaces labelling display type plates electrical components etc ii CAUTION Under no circumstances should you use scouring or synthetic solvent cleaning agents Avoid acidic and alkaline solutions 06 08 Rev 4 05 01 Printhead A WD N gt I gt A A N m I gt USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Cleaning the print head Switch off the device Pull out the mains plug Remove material and ribbon Unscrew the two thumb screws on the print head mounting until the entire printhead mounting can be rotated upwards on the contact shaft CAUTION The printhead is a sensitive electronic component and can be damaged by electrostatic charges Therefore discharge any bodily static electricity before coming into contact with the print head by touching the base plate of the printer The printhead does not need to be removed Mark the position of the printhead on the axle if it is not flushed against the inner or outer plastic ring Clean the print head using a dust free cloth and cleaning fuel Fig 1 Cleaning of the printhead the printhead needs not to be unplugged Fig Dispenser version CAUTION Do not use any objects with sharp edges Metal objects may never be allowed to come into contact with the print head surface After cleaning return the print head mounting
3. liner article no A2581 Alternativ Clean the filter liner by blowing it out with comressed air or wash it out and dry it and insert it afterwards Press the filter holder against the rear side and turn the screw B 4 rotation 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Index C M Changing the print head cccccseeeees 6 Material end photoelectric switch 12 Charges electrostatic cccccceceeeeees 5 6 Material feed eee ceceeceeceeceeceeeeceeceseeeees 12 CIS AI ANING sesno la ues eats a 4 N knife wea A a E ae E eas eas 13 Neutral cleaning agents ee a a 4 material end photoelectric switch 12 O notes ME TEE TE S A TE EAA 4 Ordering Spare parts oiiaii 3 SPAT MOA O erosion e 5 gt PMIMUMOUCK ioe 9 P FESO Cleaning TUe lecs ssi areteatiseelatentntasias 4 Putting into operation essen 6 D R DOL CISC aeron ESE 7 Resistance value thermal bar 21 6 Dust filter liner exchanging cleaning 14 S F SEMVICING maea a 4 Fault correction ccccccccccsssessecsseesseeeeeeeees 2 Servicing general NOTES eee 2 G T Glue residue vo eee ceeceeeseeeeeseseeereeseeeseeees 13 Testing the printhead eset i Trained personnel cccsescecseseeseeeeseeeees 2 MK residues annn a 4
4. to its old position and retighten the thumb screws Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the print head mounting on the axle Also pay attention to the position of the print head in relation to the edge of the label Basic factory settings Flush against the inner black plastic plug Before switching on the device check whether the print head cable is still properly connected If this is not the case plug in the cable correctly 06 08 Rev 4 05 01 A U N gt II I gt II I gt USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Changing the print head The print head is adjusted to the print head mounting during manufacture As a result the print head can only be replaced in conjunction with the print head mounting Switch off the device Pull out the mains plug Remove material and ribbon Pull out both plugs in a horizontal direction from the print head Wait at least 3 minutes after switching off the device before removing the print head cable from the print head Mark the position of an axially adjusted print head Unscrew the two thumb screws on the print head mounting until the entire print head mounting can be removed from the contact shaft Fig 2 Fig 2 Take care not to touch the connector contacts 1 or the thermal edge 2 when removing the printhead CAUTION The print head is a sensitive electron
5. age to the blade can considerably reduce the cutting ability of the blade 1 Switch off the device and pull out the mains plug 2 Remove material and ribbon 3 Remove glue residue from the top and bottom cutters It may be necessary to slightly swivel the cutter on order to access the entire cutting edge 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Cleaning exchanging the dust filter liner gt gt gt Important notes The dust filter is an option article number A9344 The filter is mounted in front of the fan opening at the printer rear side Installation must be done by a qualified service technician Installation instruction see service manual topic section Service Mechanics chapter Assembling accessories Dustfilter CAUTION An exhausted filter liner can cause the power supply to overheat and the device to break down Replace the filter liner regularly at least in monthly intervals The replacement interval of the filter liner has to be defined individually according to dust occurence operating times The filter liner can be cleaned by blowing it out with compressed air or by washing it out Exchanging the filter liner Fig 7 64 08 with mounted dust filter A Turn the screw B at the filter holder 1 4 rotation 2 Remove the filter holder Take the filter liner A out of the filter holder 3 Insert a new filter
6. be easily accessed from ahead The rollers should be turned gradually in order to clean them properly Fig 4 Rotate the printhead upwards befor cleaning it 06 08 Rev 4 05 01 A II II O A ODP USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser CAUTION Only clean the print roller with a dust free cloth and roller cleaner Never use knives or sharp edged objects to clean the rollers Keeping impurities and dirt of any description away from the printing area generally increases the running performance of the printer and especially that of the print head The print image is also adversely affected by dirt and other impurities After cleaning return the print head mounting to its old position and retighten the thumb screws Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the print head mounting on the axle Also pay attention to the position of the print head in relation to the edge of the label Basic factory settings Flush against the inner black plastic plug Before switching on the device check whether the print head cable is still properly connected If this is not the case plug in the cable correctly Cleaning the feed roller Every now and then the feed roller and the contact pressure rollers should be cleaned Switch off the device Pull out the mains plug Remove material and ribbon Remove the printhead For detail
7. check For this reason it is not recommended to use the Automatic dot check mode with this type of printer m CAUTION Never change the setting of a dot check parameter during a dot check is running Disregard may cause the printer firmware to crash 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Abortion im If really considered necessary please cancel the dot check by a reset press Feed Cut Online button m Never cancel a dot test by switching off the printer This can destroy some dots of the print head 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Rubber rollers A W N gt I gt Cleaning the print roller Switch off the device Pull out the mains plug Remove material and ribbon Only dispenser version Remove the dispensing edge to gain easier access to the print roller To to so unscrew both holding screws 1 Fig 3 When using a 64 xx dispenser or Chess x dispenser remove the dispensing edge to gain easier access to the print roller Unscrew the two thumb screws on the print head mounting until the entire print head mounting can be rotated upwards on the contact shaft See paragraph Cleaning the print head on page 5 The print head may or does not need to be removed Mark the position of the printhead on the axle if it is not flushed against the inner or outer plastic ring Now the print roller can
8. cing is necessary in order to ensure that the device is permanently ready for operation Qualification Servicing and repair work may only be carried out by appropriately qualified personnel The safety reliability and long service life of the device depend on such work being carried out correctly ii Damage which is caused by improper servicing repairs or care is the responsibility of the person causing it Manufacturer service For reliable servicing maintenance diagnosis and fault correction please contact your supplier the nearest customer service centre or any other service centres authorised by the manufacturer Safety WARNING Dangerous situations can arise during servicing and repair work Accidents can be caused by mechanical or electrical influences if the appropriate safety instructions are not heeded Switch off the device during servicing repair and care work Take the utmost care when cleaning the cutter Repairs to the printer may only be performed by authorized specialists who are aware of the risks being involved Fault correction Status In the event of faults occurring on the device evaluate the status reports of the device before doing anything Read the corresponding chapter in this documentation Call servicing If you are not authorised to carry out diagnosis and fault correction work call your technician or the authorised service The appropriate documentation and spare parts are available
9. ed information refer to chapter Changing the print head on page 6 Turn the feed roller stepwise while cleaning it using a cloth Fig 5 and rubber cleaner until the entire roller is free of residue IM Shift the front material guiding 1 and the contact pressure rollers 2 for better access to the roller Fig 5 In order to clean the feed roller remove the printhead and shift SS x material guiding 1 and contact pressure rollers 2 aside Rrr 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser 7 After cleaning return the print head mounting to its old position and retighten the thumb screws II Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the print head mounting on the axle Also pay attention to the position of the print head in relation to the edge of the label Basic factory settings Flush against the inner black plastic plug 8 Before switching on the device check whether the print head cable is still properly connected If this is not the case plug in the cable correctly Cleaning the dispenser feed roller m Only for 64 xx dispenser 1 Switch off the device Pull out the mains plug Remove material and ribbon 2 2 4 Pull out the pull out module left side O Read in any case paragraph Inserting material in topic section Setup Fig 6 Left side pulling out the pull out module right side cleanin
10. el Basic factory settings Flush against the inner black plastic plug Before switching on the device check whether the print head cable is still properly connected If this is not the case plug in the cable correctly Cleaning the material end photoelectric switch The material end photoelectric switch is located on the inner red material feed on the print module It is necessary to regularly clean the photoelectric switch of material and dust particles The cleaning intervals are dependent on the materials being used Clean the material end photoelectric switch with compressed air gt gt compressed air can be ordered in a can as an accessory Additionally clean it using cleaning fuel and a dust free cloth if it is particularly dirty 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Cleaning the cutter gt Only with cutter option WARNING J Sharp blades may cause cut injuries at hands and fingers Take the utmost caution when cleaning the cutters Do not touch the cutters with bare hands When self adhesive material is being used removal of glue residue is necessary at regular intervals to ensure that material continues to be cut and transported correctly Paper scraps and adhesive can cause malfunctions ii CAUTION Use non fluff cloths and cleaning fuel for cleaning Never work on the cutter blades with hard metal objects Even the slightest non visible dam
11. g the dispenser feed roller using roller cleaner 5 Turn the feed roller stepwise while cleaning it using a cloth Fig 6 right side and rubber cleaner until the entire roller is free of residue 6 Remount the pull out module 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Photoelectric switches A UO N gt I gt I gt I gt Cleaning the gap photoelectric switch Switch off the device Pull out the mains plug Remove material and ribbon Unscrew the two thumb screws on the print head mounting the entire print head mounting can be rotated upwards on the contact shaft See paragraph Cleaning the print head on page 5 The print head does not need to be removed Mark the position of the printhead on the axle if it is not flushed against the inner or outer plastic ring The gap photoelectric switch can now be easily accessed from above Clean the gap photoelectric switch with compressed air compressed air can be ordered in a can as an accessory Additionally clean it using cleaning fuel and a dust free cloth if it is particularly dirty After cleaning return the print head mounting to its old position and retighten the thumb screws Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the print head mounting on the axle Also pay attention to the position of the print head in relation to the edge of the lab
12. ic component and can be damaged by electrostatic charges Therefore discharge any bodily static electricity before coming into contact with the print head by touching the base plate of the printer The print head may not be touched on the print bar or on the plug in contacts To install move the new print head mounting to the old position and tighten the thumb screws Before doing this make a note of the resistance value of the print head read off from the print head When placing the print head on the print head mounting ensure that the print head is lying flat Press the thumb screw on the tapered edge of the square axle and ensure the exact positioning of the print head mounting on the axle Also pay attention to the position of the print head in relation to the edge of the label Basic factory settings Flush against the inner black plastic plug 9 Plug the print head cable back into the print head The resistance value of the print head must be entered after putting the printer into operation using the parameter SYSTEM PARAMETERS Head resistance 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Ii Entering a false value can damage the print head O Please also read the Service Manual topic section Service print module paragraph Exchanging the printhead Checking the print head The printers of the 64 xx series are provided with a test function which tests the functio nal
13. ity of every single dot dot check There are two different modes of operation with three different possibilities to start a dot check Dot check modes Call by Automatic dot check Automatic execution after powering on or in printing pauses To activate the automatic refer to parame ter SYSTEM PARAMETERS Autom dot check Easy Plug Add an optional D to the obligatory ER command gt ERD to trigger a dot check at the end of the print job Dot check on demand Dot check with subsequent status report that informs about the number and the location of the defective dots Parameter SERVICE FUNCTIONS Head dot test Dot check with subsequent printing of a pattern which visualizes the test result Parameter PRINT INFO Dottest endless punchea In Off line mode by pressing the Apply Feed but tons Equals the call by parameter Head dot test but without the status report Defective dots are displayed by status messages Tab 2 The five ways to start a dot check Display message Die Displayanzeige fur einen defekten Dot ist bei allen Dottestvarianten Status 5103 Dot defective If all dots are faultless no display message appears Duration All five ways of dot checking test the entire printhead width Therefore the test procedure may take from 10 s up to several minutes time the wider the printhead is and the more dots are defective the longer mB 64 08 printers need up to 40 min time to perform a dot
14. to the service personnel in order to carry out repair work of a sufficient quality 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Ordering spare parts i Only use original spare parts from the manufacturer The use of parts which do not satisfy the high demands set by the printer manufacturer can cause unnecessary problems The following information is necessary when ordering Order information Type of device Serial number of the device Optional fittings for the device Designation and part number of the spare part Number of parts required 06 08 Rev 4 05 01 USER MANUAL Servicing and Maintenance 64 xx 64 xx Dispenser Servicing and cleaning Notes for cleaning Intervals Regular servicing and cleaning work is necessary for safe operation and high running performance The servicing intervals are dependent on the operation and ambient conditions daily operating times and the print medium m Regularly clean the print head and feed roller of paper adhesive and ink residues Cleaning agents Part to be cleaned Cleaning agent Printhead Printhead cleaning pen 95327 Cleaning strips A3724 Rubber rollers e g print Cleaning agent for rubber 97925 roller feed roller brake rollers roller Deflection axles or tubes Methylated spirit made of metal Label remover 90073 Outer surfaces Comercially available neutral cleaning agents Tab 1 Recommended cleaning agents
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