User Manual AudioImage™ SX9200 Rev 01
Contents
1. Problems Possible Cause Solution Player not working or e Unplug the power connector wait 30 seconds then plug it back INVO stopped working in make sure the connector is plugged in securely Be sure to observe the LED lights are dancing with volume up RENAA LAENE IERA e Be sure MX9000 card is inserted all the way into its slot securely User Manual ZA Audiolmage SX9200 revor Digital Audio System Player e Insert the MX9000 True Audio Card into the slot as shown be sure to e Check audio cord try re inserting it again adjust the volume on insert the card all the way into the blue connector player clockwise to hear it Try testing player by SPEAKER set to ON Be sure MX9000 card is inserted all the way in Try BANK 1 No audio on hold e Plug one end of the RCA audio cable into the 8 Q Red RCA connector Audio quality is poor e Verify that the audio cord is plugged in securely Make sure the of Player Plug the other end of the audio cable into your PBX phone audio volume is not too loud adjust the volume control counter system RCA connector usually labeled as MOH clockwise to correct the problem e Set Volume to Medium Adjust the TONE Try the other RCA If you have regular Non PBX telephones plug the other end into the Music On Hold lasiz adapter Audio In RCA connector instead Cannot hear the e Set SPEAKER to ON BANK 1 VOLUME max confirm you monitor speaker can hear it Be sure to re adjust the2. If your MX9000 card was pre recorded with another audio file in BANK 2 you may flip the switch to BANK 2 for immediate play back of BANK 2 Examples are recordings for Holidays special events weekend special sales promotions etc Adjusting Output VOLUME Use the VOLUME control to adjust the output level If the On Hold audio volume is too low turn the VOLUME control clockwise If it is too loud turn the VOLUME control counter clockwise to desired level please note use the royalty free music titles to avoid annual licensing payments to ASCAP and BMI for playing those titles on hold ii Adjusting Output TONE You may use the TONE control to adjust the output frequency This is a very important function and it will make the audio sound much better on some phone systems Turning the TONE control clockwise amplifies the high frequencies while turning it counterclockwise increases the low frequencies and provides supper BASS Dual Output RCA 8Q amp 12000 There are 2 RCA output jacks on SX9200 the 8 Q and 1200 Q you can use either output that works better for your phone system The 8Q RCA has an amplified 1000 mili watt direct audio output the 1200Q RCA provides automatic 6009 12009 transformer isolated output SPEAKER The SPEAKER switch allows you to hear the audio being played by the SX9200 built in speaker transducer Turn SPEAKER ON to hear the audio for your testing confirmation purposes turn it OFF other times Note Do
3. 0227 http www invotel com P4 TELEPHONE SYSTEM MOH Port Audio playback starts automatically as soon as the power is connected the LED lights dance ON to indicate the device is ON and is playing Advanced Features Tone control for supper BASS Dual BANKs Dual Outputs 8Q 6000 12009 new Built in SPEAKER Transducer Visual playback indicator with dancing multi color LEDs 1000 mili Watt amplifier Package Content X9200 Digital Player Unit Power Adapter 110v AC to 9V AC 100 ma RCA to RCA audio cord 6 feet long User s Manual MX9000 True Audio Card optional MX9000 True Audio Card The MX9000 card is a Flash card that has been pre recorded with the audio prior to your installation and it holds the audio all the time even if power is removed When the power is restored the play back automatically resumes from the MX9000 card Make sure the power is OFF prior to inserting this card into the slot If you need to re install the MX9000 card or install another MX9000 card be sure to remove the power by un plugging the 9V from the player then Install the new MX9000 card Unlike other Flash based cards that compress the audio voice and audio signals are recorded directly into solid state memory in the MxX9000 card in their natural un compressed form providing superior quality voice and music reproduction MX9000 card has 100 year retention time at zero power and can be re recorded 100 000 times BANK Selection
4. not adjust VOLUME too loud to hear the speaker better this could make your On Hold audio very loud Use this switch to confirm that player is playing then set the VOLUME back to the acceptable level required for your phone system Specifications File Formats supports all sound file format such as Windows wav MP3 WMA etc Frequency response 20Hz to 20 KHz Sampling rate supports both 8 bit and 16 bit uncompressed PCM sampled at 8 11 12 16 22 24 32 44 amp 48 KHz Distortion less than 0 1 THD Audio Quality supports better than CD Quality at 188 KB s Special effects supports Windows Media Files and SRS WOW Effects Memory Capacity MX9000 card 1 to 16 minutes Maximum audio storage 8 minutes 40 seconds full 188 KB s sample rate Memory Type MX9000 card Multi level Flash 100 years retention time at no power 100K re recordable Playback auto repeat Message loading card load direct via MX9000 card Power supply 110VAC 60 Hz To 9VAC 100ma Audio output 1000 mili watts Mono RCA jack adjustable volume 2V p p 8Q 4V p p 6009 8V p p 1200 Size 5 5 x 4 x 1 5 Lx Wx H MX9000 1 5 x 1 5 x 0 37 Lx Wx H Color Black Weight 0 5 pounds 0 80 pounds with power supply
5. VOLUME back to correct e Set the Volume to mid level by rotating the Volume control on the Player level for on hold clock wise as shown e Set the BANK switch to 1 e Plug the included AC adapter 110V AC to 9V AC MX9000 Card gt RED LED GREEN LED Warranty This product is warranted against defects for a period of Five 5 years from the date of original DIGITAL invoice We will repair replace the product with no charge for parts or labor within this time To FLASH MEMORY obtain warranty service the product needs to be returned freight prepaid by the customer with a copy of original invoice This warranty does not apply if in the sole opinion of Innovative Technology SX9200 Telecommunication Technology the product has been tampered with or damaged by lightning or any other acts of nature misuse neglect or unauthorized service EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT THERE ARE NO OTHER WARRANTIES EXPRESSED OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY INVOTEL BE LIABLE FOR LOSS OF PROFITS OR BENEFITS INDIRECT SPECIAL CONSEQUENTIAL OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE TONE BANK 80 600 712009 ale 1 2 100 invotel InNvOoTeL 1112 Montana Ave Suite 250 Santa Monica CA 90403 USA Toll Free 800 747 0708 Tel 310 899 0078 Fax 310 899
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