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P310i Plastic Card printer User`s Manual

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1. aw s w 2 ors c7 WO 4 aR 5 C5 GND GND when chip is at station Refer to the Card Printer Programmer s Manual for complete programming information F Getting F huia Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 33 APPENDIX C ACCESSORIES amp SUPPLIES RIBBONS Monochrome Resin Ribbons Sold by the Roll 800015 401 800015 402 800015 403 800015 404 800015 406 800015 407 800015 409 800015 485 Part Number 800015 440 800015 540 800015 445 800015 545 800015 480 800015 470 800015 448 800015 450 800015 460 Note Please contact your Zebra authorized dealer to place an order for accessories and suplies The following ribbons may be used in the P310i Printer Black Red Green Blue Gold Silver White Scratch off Grey 1000 images 1000 images 1000 images 1000 images 1000 images 1000 images 1000 images 840 images Color Ribbons Sold by the Roll Description 5 Panel Color Ribbon YMCKO 5 Panel Color Ribbon YMCKO 4 Panel Color Ribbon YMCK 4 Panel Color Ribbon YMCK 5 Panel Color Ribbon YMCKK 3 Panel Color Ribbon YMC 6 Panel Color Ribbon YMCKOK 2 Panel Black Ribbon K Dye O 200 images 330 images 250 images 400 images 200 images 300 images 170 images 500 images 2 Panel Resin Ribbon K Resin O 500 images Y Yell
2. Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Cano Paiurta Faeooucrs INTRODUCTION Thank you for choosing the Eltron P3107 Plastic Card Printer These printers produce cards ideal for personalized identification access control visitor membership promotion and luggage card badges and tags This manual guides you to an efficient start up and operation of your new Card Printer P3107 PRINTER MODELS Eltron s Product Numbers tell the story Here is a quick review of Eltron s Card Printer Series numbering and lettering system to help you Eltron s P310i Plastic Card Printer Series employ Dye Sublimination and Resin Thermal Transfer Technologies Model numbers include identifiers that specify options and items in the Ship Away kits Speci P310i X X X X X X X DO Printer Type EE RFID C Color F Monochrome DO Documentation CD amp Smart Card Driver Wizard O No E Yes Power Cord Magnetic Encoder International 120 220 O NO U UK M Yes Magnetic Encoder Options O No 1 Stripe down HICO 2 Stripe Down LOCO 3 Stripe Up HICO 4 Stripe Up LOCO Memory O Standard Interface P Parallel DB 25 Male 5 Serial DB 25 Female U USB Parallel R USB Serial Cano Pan putttk Getting started Operation Printing a sample card Cleaning gt gt gt D Troubleshooting Specif
3. pleats eae eee There may be dust on the print head Incorrect rolled ribon see Chapter 4 Cleaning Printing a sample card Dust An element on the print headmay be NEM Print Head scratched or burnt Contact technical There are non printed horizontal support for print head replacement Cleaning lines white on card surfaces information aaa Troubleshooting POOR PRINTING QUALITY There may be dust or embedded contaminations on elements of the Dust on the print head print head see Chapter 4 Cleaning peci i i i 2 Contrast and or intensity colors for 3 ifications ies s l sty for P310i 310 may be set to high values for P3101 in software or with Appendix A inconsistent results programming o ndix a This may be caused by dust inside the ppend Dust inside printer printer and or a dirty Cleaning Roller Contamination on card surfaces Assembly see Chapter 4 Cleaning pendi Small pots on the printed card with 2 This may be caused by contamination Ap dix C a non printed area or a different on the card surface Check that cards 9 are stored in a dust free environment printed color Ribbon Errors Check that the print ribbon has not run out Lock and then unlock the print head assembly this resynchronises the ribbon automatically When using a color ribbon it should advance automatically so that t
4. print go to File and point Print The printer will feed in a card and start printing the data download time will vary depending on the complexity of the card design and the processing speed of your computer Once the printing job is achieved the card is ejected from the printer Cano PauiutTtR Faooutre Getting started Operation Printing a sample card Cleaning em Troubleshooting Specifications Appendix A rum CLEANING Appendix C PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to maintain your factory warranty Other than the recommended cleaning procedures described in this manual allow only Zebra authorized technicians to service the P310i Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a shop air compressor to remove particles in the printer 17 U z C ann Paiste Papugi Getting started Operation F CLEANING Your P310i Printer includes a simple cleaning SYSTEM system using the Pre Saturated Cleaning Cards Printing a sample card provided The regular use of these cards will clean ee and maintain important parts of your printer including the Print Head and Transport Rollers Cleaning gt and Magnetic Encoder Station optional feature Ses i WHEN TO CLEAN Troubleshooting When the amber amp red indicators flash Every 1000 cards approx Specifications Usin
5. printing standard Code 39 Code 128 B amp C with amp without check digit 20 5 2 of 5 industrial e UPCA EAN8 amp EAN13 PDF 417 2D bar code and other symbologies available Not resident in printer Itro AAD P niuttnR Pna bputtt Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A 2 125 0 002in 53 98 0 050mm Appendix B A 1 26 Cano PauiutTtR Faooutre Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 27 Ribbons Overlay varnish Interfaces M echanical Electrical Environmental Monochrome 1500 cards roll e Monochrome colors black red blue green silver gold white For P310i only e K resin O 800 cards roll e K dye O 800 cards roll YMCKO 350 cards roll e Thermal transfer 4 microns thick e Clear and holographic options Clear Genuine Secure Hologram Pcard hologram Custom Hologram e Parallel Standard cable included e RS 232C Serial Option e USB Optional e Width 11 8 315 mmt e Depth 7 75 198mmT e Height 8 7 220 mmt Weight 13 4 Ibs 6 1 kg 110 230 Volts AC 60 50 Hz e FCC Class A CE UL and CUL approved Operating Temperature 60 to 86 F 15 to 30 C Operating Humidity 20 to 6596 non condensing e St
6. 38 105912 024 105912 038 105909 112 Card Printer parallel Serial Interface Cable ft DB 25 male to DB 25 female Card Cartridge Card Output Hopper Replacement Print Head Kit Cleaning Supplies 105909 169 105912 003 105912 002 104531 001 105909 057 Premier Cleaning Kit 25 swabs 50 cards Adhesive Cleaning Roller Kit set of 5 Cleaning Cartridge complete Cleaning Card Kit box of 100 cards Cleaning Swab Kit box of 25 swabs Part Number 980081 001 980264 001 Pseries Programmer s Manual English only P3101 Maintenance Manual English only 105576 003 806503 001 104527 001 CD ROM with Windows Driver Wizard and User s manuals in English French Spanish German Portuguese Italian Chinese japonese Card Punch slots card for lapel clip Lapel Clips pack of 100 clips i Cano Paiurta Faeooucrs Getting started es World Wide Sales and Support Zebra Technologies Corporation Operation Eltron Card Printer Products ees 1001 Flynn Road EI Camarillo CA 93012 8706 USA Printing a sample card Phone 41 805 579 1800 esse eet Fax 805 579 1808 z Toll Free in US 800 452 4056 Cleaning e mail cards eltron com EEEE Zebra Technologies Corporation 1 Eltron Card Printer Products Europe Middle East Africa Troubleshooting The Valley Centre Gordon Road High Wycombe z Buckinghamshire HP13 6EQ England Specifications Phone 44 0 870 241 1527 Fax 44 0 870 241 0
7. 70 Fax 33 0 240 834 745 COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra While every effort has been been made to keep the information contained within current and accurate as of the date of publication no guarante is given or implied that the document is error free or that it is accurate with regard to any specification Zebra reserves the right to make changes for the purpose of product improvement at any time TRADEMARKS P310 is a service mark and Eltron is a registered trademark of Zebra Technologies Corporation Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders Caso FPaiatia o Getting started 1 PRODUCT WARRANTY STATEMENT All Eltron Card Printers are warranted against defects in material or Printing a sample card workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified Cleaning improperly installed or used damaged by accident or neglect or if any parts are improperly i
8. 765 e mail eurosales eltron com Appendix A Zebra Technologies Corporation Eltron Card Printer Products France 50 56 rue Marcel Dassault Appendix B 92100 Boulogne Billancourt France Phone 33 1 55 20 93 93 Fax 33 155 20 93 99 Appendix C e mail frsales eltron com Zebra Technologies Corporation Eltron Card Printer Products Latin America 6175 NW 153rd Street Suite 121 Miami Lakes FL 33014 USA Phone 1 305 558 8470 Fax 1 305 558 8485 e mail latinsales eltron com Zebra Technologies Corporation Eltron Card Printer Products Asie Pacific 1 Sims Lane 06 11 387355 Singapore Phone 465 84 20 322 Fax 465 84 20 514 e mail asiasales eltron com CORPORATE HEADQUARTERS Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 3109 USA Phone 1 847 634 6700 FAX 1 847 913 8766 e mail sales Zebra com Y IN 434 3 Zebra Technologies Corporation 36
9. Cano PauiutTtR Faooutre I Getting started Operation Printing a sample card Cleaning User s Manual Troubleshooting P310 7 Specifications Appendix A Appendix B zItron CARD PRINTER PRODUCTS User s Manual No 980392 001 Rev B O 2002 Zebra Technologies Corporation zitron Cana Pna bputtit Getting Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C FOREWORD This manual contains installation and operation information for the P3107 Series card printers manufactured by Zebra Technologies Corporation Camarillo California RETURN MATERIALS AUTHORIZATION Before returning any equipment to Zebra Technologies Corporation for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address listed below For USA and Latin America Zebra Technologies Corporation Eltron Card Printer Products 1001 Flynn Road Camarillo CA 93012 8706 USA Phone 1 805 579 1800 Fax 1 805 579 1808 Toll Free in US 800 452 4056 For Europe Asia and Pacific Zebra Technologies Corporation Eltron Card Printer Products Zone Industrielle Rue d Amsterdam 44370 Varades France phone 33 0 240 097 0
10. Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 22 TROUBLESHOOTING The following offers causes or solutions to symptoms related to improper operation Check this table when experiencing any loss of operation or print quality Note that the LEDs appear white for ON dark for OFF and circled with radial lines for FLASHING PROBLEMS DESCRIPTION REASON SOLUTION AMBER INDICATOR b evil Hg 1 Check for Cards in Cards Cartridge 2 Check Card Thickness Control ILLUMINATES O O setting A 3 Press the Panel Button for 1 second Alert cards The printing job will restart The printer stops and an error comes up in the Windows application program AMBER 1 Check ribbon INDICATOR 2 Load new ribbon FLASHES 3 Ribbon will automatically synchronize and printing will restart with new card Alert nbbon The printer stops and an error comes up in the Windows application program U z Cana Paiste F eooucre F Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 23 RED INDICATOR 1 Check Print Head Bracket is closed O 641 EX 2 Check if you are using correct card type see Technical Specifications C Q C 3 Check Card Thickness Control Lever is Printer alert properly adjusted for correct card
11. Print Head Bracket open thickness see Chapter 2 Loading Card J am Cards Ribbon J am 4 If two cards are fed into printer at Command Error same time Open cover amp remove Card Cleaning TAE DEES WORN Cartridge empty feeder pull jammed cards out Replace Card Cleaning Cartridge remove cards from Card Cartridge shuffle them and replace 5 Check ribbon is loaded correctly inside printer 6 Check command RED INDICATOR b GUL lt 1 Check that you are using correct FLASHES magnetic card type for low or high C Q C corcivity encoding Magnetic Encoder alert A 2 Verify Command Syntax The printer ejects card and stops 3 Call technical support AMBER amp RED b ASB 1 Printer cleaning required INDICATORS see Chapter 4 Cleaning FLASH O 34 S ILLUMINATES Cleaning alert j The printer needs cleaning ALL GUL lt 1 Printing will restart automatically after a few seconds FLASH Ec A C Print Head alert A A A Cool down mode Printing stops NO INDICATOR 8 1 Make sure power cord is plugged in ILLUMINATES O eu E properly at both ends 2 Call technical support Power cord t A A N The power switch is Cana o Itron Getting started CARDS HAVE SCRATCH LINES In correct position of ribbon Check s ribbon is properly rolled onto the Operation MISSING PRINTING ribbon core and there are no
12. TIC CARD STRIP ENCODER 29 APPENDIX B SMART CARD CONTACT STATION 31 INTRODUCTION 31 APPENDIX C ACCESSORIES AND SUPPLIES sees 33 5 33 33 35 tron Caid Phuiut tR Pnabpu tt Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C GETTING STARTED UNPACKING YOUR CARD PRINTER Your P3107 printer ships in a carton and protective anti static bag Keep all packing material in case you need to move or re ship the printer While unpacking inspect the carton to ensure that no damage occurred during shipping Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer zitron ABB P mieten Pa puttt Getting started Operation In addition to user documentation make sure the following items are included with your P310 printer Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Cana PauiuttR FP aeooutre Getting started n Hon INDICATORS Your P310i printer has three Status indicators and AND CONTROLS panel button on t
13. e read write head positioned below the card Specifications path available with HICO encoding or LOCO ee encoding Appendix A eum Appendix B When loading cards into the Card Cartridge please STRIPE ensure that the magnetic stripe is facing towards the printer and closest to the rear Appendix C B a Also available are Printer models with the Magnetic Read Write head positioned above the card path with HICO encoding or LOCO encoding STRIPE When loading cards please ensure that there is a UP magnetic stripe Approved HICO amp LOCO PVC Cards are available 566 Appendix C SAMPLE ENCODING PROGRAM Refer to Programmer s manual Part number 98001 001 ONLY USE cards that comply with ISO 7810 amp 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use taped on magnetic stripes U z Cann F Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A enu Appendix B Appendix C MAGNETIC ENCODER CLEANING The read write head requires periodic cleaning to maintain errorfree encoding WHEN TO CLEAN When the amber amp red indicators flash Every 1000 cards approx d 6 E Using 5 panel color ribbon YMCKO C Optional factory setting HOW TO CLEAN 1 Leave power on Open Cover and release Print Head B
14. es ribbon the ribbon the printer will automatically detect which ribbon is installed and configure the Windows driver accordingly In the Ribbon tab go to Black Panel area and select Text Only This option allows the text printing using the Black Resin Panel from the Color Ribbon Close the Eltron P310i Printer Properties screen Now that you have loaded media and set up the printer driver the P310ii Printer is ready to print Getting started Operation Printing a sample card m Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 16 Cana PauiuttR FP aooutre Printing a sample card Follow the steps to print your first card Go to the Microsoft Word Software If the printer was not selected as the default printer go to the File menu and Select Printer and choose Eltron P310i Card Printer in the printer names list Then Close the print dialog box Come back to File menu and choose Page Setup Select Paper Size tab and in Paper Size choose Card Then select the orientation landscape Go to Margins tab put the Top Bottom Left and Right margins with O values Press OKto close Page Setup window The card appears on the screen Design a card with both black and colored text and with colored pictures see example below 7 SAMPLE CARD M CHRIS JONES SALES DIRECTOR Buld the World with us Http artworld com Once you are ready to
15. g 5 panel color ribbon YMCKO Every 5000 cards approx Using monochrome ribbon Appendix A Optional factory setting HOW TO CLEAN Appendix B o GU E34 1 Leave power on Open Cover and release Print Head Bracket to remove ribbon Appendix C Close Print Head Close Cover Remove cards from Card Cartridge 2 Insert one Pre Saturated Cleaning Card provided through slot on the side of the Card Cartridge 3 Press the Panel Button for a few seconds The card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Note For cleaning prior to the WHEN TO CLEAN signal press the Panel Button for 3 seconds to start the cleaning process Repeat first steps 1 amp 2 above Although the amber and red inducators will keep flashing until the cleaning process has been performed the printer will continue to operate U Cano PuiuttR Paapuctra Getting started Operation CLEANING THE PRINT HEAD Printing a sample card Cleaning ip Troubleshooting Specifications Appendix A Appendix B Appendix C 19 A cleaning using the Cleaning Cards usually suffices However a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs 1 Turn power OFF Raise Print Head and remove the Ribbon 2 Clean Pri
16. he front and power switch on the rear Printing a sample card Rr ex Es Cleaning aaa Troubleshooting SES PANEL Specifications INDICATORS BUTTON ie aE INDICATORS green amber amp red signal printer Appendix A activity by illuminating or flashing a follows Appendix B INDICATOR O FLASHING N O POWER ON PROCESSING Appendix C GUL LOAD CARDS REPLACE RIBBON PRINTER ALERT ENCODER ALERT REFER TO TROUBLESOOTING REFER TO TROUBLESOOTING OTHER ALERTS AMBER amp RED O ex ES FLASHING PRINTER CLEANING O PROCESS REQUIRED PRINT HEAD COOL DOWN MODE exU ES ALL FLASHING PRINTING WILL RESTART O O SHORTLY PANEL This is a push button to operate the printer for BUTTON CLEAN ERROR CLEANING PROCESS SEE CHAPTER 4 TEST CARD SEE CHAPTER 2 U z Cann Pauiurt R Pnabputtk Getting started PRINTER F Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C The following will guide you through the installation of your P310i Printer CAUTION Limit AC power supplied to the P310i to 110 230 volts 60 50 Hertz for an associated 800 400 milliamps Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or printer can get wet Pe
17. he leading edge of the Yellow panel is beneath the print head Ensure that the correct ribbon type has been specified in the Windows driver Card Feed amp Mechanical Errors Ensure that the card thickness adjustment has been set up correctly to allow one card to feed Magnetic Encoding Errors Check that the cards are inserted correctly in the printer Ensure that the cards are low or high coercivity as required and are set up correctly in the printer driver Appendix A Cleaning Alert The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 25 C ann Paiste Papugi General Colour Printing Bar Codes TECHNICAL SPECIFICATIONS High speed printing over 140 cards hour edge to edge in full color YM CKO throughput High speed printing over 1000 cards hour throughput K resin ribbon e Small footprint Windows Drivers for 95 98 and NT 4 0 2000 One year printer warranty One year unlimited passes print head warranty Powerful EPCL Eltron Printer Program Command Langage Color dye sublimation or monochrome thermal transfer printing 25 seconds per card edge to edge in full color YMCKO 4 seconds in monochrome 300 dpi 11 8 dots mm print resolution Edge to edge
18. i Getting started Operation Printing a sample card m Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C To install the P310i Printer Driver Automatically on all Operating Systems Use the Eltron Install Wizard To ensure the accuracy of driver installation it is recommended that you use the Eltron Install Wizard that is provided with your documentation CD The Wizard will a eCheck to see which operating system you are using b Delete previous version of the driver and clean up any necessary Registry entries c From the main menu of your documentation CD select your desired language and then select DRIVERS from the subsequent menu The Install Wizard will walk you through the appropriate steps On NT systems ensure that you have j administrative privileges to perform this installation or contact your IT department iu Cano Faooutre Getting started Operation Printing a sample card em Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Set Printer Driver Options The P310i Printer screen appears Change the options as follows On the Printer tab configure the magnetic encoder feature If your printer is equipped with a magnetic Encoder Option select With Magnetic Encoder option On the Card tab select card orientation Landscape or portrait Select Landscape For P310i with i Seri
19. ications Appendix A Appendix B Appendix C gt i ARB P miuttR P an puttt F Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C VI Table of contents ICONS ooo a au vi GETTING STARTED 1 UNPACKING YOUR CARD PRINTER sees 1 3 3 4 5 5 5 LOADING RIBBONS 6 LOADING CARDS ess 8 11 11 12 PRINTING A SAMPLE CARD 13 17 18 CLEANING THE PRINT HEAD 19 CARD CLEANING CARTRIDGE 20 TROUBLESHOOTING 22 TECHNICAL SPECIFICATIONS 25 APPENDIX A MAGNE
20. ies Printers requires the use of i Series Operation a RIBBONS ribbons for full color printing The Resin Thermal Transfer and Dye Sublimation ribbons for 310 only are specifically designed for your Printing a sample card P310i Printer For optimum performance and printer life Print Head use True Colors ribbons Rr Cleaning c Her DO NOT TOUCH the print head or the electronic Troubleshooting components on the print head carriage Discharges of electrostatic energy that ificati accumulates on the surface of the human body pecmcatuons or other surfaces can damage the print head and other electronic components used in the device Appendix A Appendix B Appendix C 1 Remove ribbon from packaging 2 Open cover and press down on the print head unlock lever to open the print head carriage The print head carriage will pop open Continued on next page C ann Paiste Papugi Getting started Operation me Printing a sample card SUPPLY SPINDLE a Cleaning lt 3 Load ribbon onto the supply spindle under aes print head carriage and empty core with tape Troubleshooting attached onto the take up spindle flange side in Make sure the ribbon comes off of the top of the peci supply spindle and feeds to the top of the 3 ifications take up spindle EUM Appendix A TAKE UP SPINDLE fj EEE CLICK Appendix B 4 Push down on the P
21. ins information on the additional operations of the P310i Printers with Smart Card Contact Stations See Chapter 2 for location Smart Cards can have a built in microcomputer and a battery Card Memory can store fingerprints voice recognition patterns medical records and other such data The P310i printer may be equipped with an optional contact station for programming Smart Cards ISO 7816 This printer model responds to commands that position the cards at the contact station where the printer connects to the contacts on the Smart Cards All other printer operations remain the same as the standard P310i model i C ann Paiste Papugi F Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B e Appendix C 32 MEDIA LOADING ORIENTATION Orient the cards with the Smart Card Chip at the top of the card and facing away from the Printer SMART CARD CONTACT STATION INTERFACE When a command to the parallel printer interface sends a card to the Smart Card Contact Station the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer An attached external Smart Card Programmer can be used to program Smart Card chips DO NOT position printing over the Smart Card Chip DB 9 SMART CARD DB 9 SMART CARD PINS CONTACT POINTS PINS CONTACT POINTS s
22. ior to packaging CARTRIDGE theprinter shipment To remove pull hook back and lift hopper out 11 U Itro Cana Paiatem Paoput ra F Getting started PRINTING A with ribbon and cards loaded your P310i printer Operation epu TEST CARD _ is ready to print To check the operation of the printer you should print a test card Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C PLASTIC CARD PRINTER PRINTER Serial Number 23666 Firmware 300 dpi H ead resistance 1234 E 23666 Cano PauiuttR Peooucrs Getting started Operation Printing a sample card m Cleaning Troubleshooting Specifications Appendix A Appendix B PRINTING A SAMPLE CARD Appendix C Printing with the P310i Printer requires the Windows Printer Driver your card design issuing Windows software or printer command level programming through the printer interface The P310i Card Printer can be used with any Windows 95 98 Windows NT 4 0 or 2000 sotware application program using the drivers provided with the printer This section contains information on the printing of a sample card in color using the 5 panel color ribbon YMCKO for P310i and the Windows Printer Driver BEFORE installing updated printer driver versions always delete the existing printer driver version from your computer Cana Pagput
23. mp 4 1 Remove Card Cleaning Cartridge from Specifications f packaging ey Peel protective wrapper from adhesive A roller Appendix A A EEE Appendix B 2 Open Printer cover and remove the yellow reminder tape from the location for Appendix C the Cleaning Cartridge 3 Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place Itron ABB P miutta Fagbog Getting started Operation pen Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C C CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam 10 Cano PauiutTtR Faooutre Getting started Operation FEEDING ONE A Manual Feed Slot is available on the size of Ee CARD AT A TIME the Card Input Hopper for feeding single caras Cleaning Cards are fed manually through this Printing a sample card slot The Card Cartridge must be empty for manual card feeding to work properly Cleaning EEEE Troubleshooting For one at a time printing feed cards through slots on side of Feeder Specifications EUM Appendix A Appendix B Do not feed more than one card ata time Appendix C REMOVING CARD Remove the Card Cartridge pr
24. nd if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference s by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to identify and resolve Radio TV Interference Problems This booklet is available from the U S Government printing Office Washington D C 20402 Stock No 004 000 00345 4 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Eltron may cause harmful interference and void the FCC authorization to operate this equipment INDUSTRY CANADA NOTICE This device complies with Industry Canada ICS 003 class A requirements i Getting started
25. nstalled or replaced by the user Troubleshooting Note Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is Specifications not so packaged or if shipping damage is evident it will not be ey accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Appendix A Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customers duties taxes and freight from airport to Appendix B destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Appendix C Printheads Since printhead wear is part of normal operation the original printhead is covered by a twelve 12 month warranty Warranty period begins on purchase date To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically wo
26. nt Head by moving alcohol moistened swab tip side to side across Print Head elements Only use moderate force To reorder swabs see Appendix C 3 Turn power ON Allow two minutes for the print head components to dry before resume printing Never use a sharp object to scrape deposites from the print head Permanent damage will result Cano PauiuttR Fa Getting started Eu ETE Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 20 CARD CLEANING CARTRIDGE Your P310i Printer also has a Card Cleaning Cartridge This item cleans the cards entering the printer To ensure print quality the cleaning roller requires periodic replacements WHEN TO MAINTAIN Replace the cleaning cartridge roller each time you install a new ribbon A cleaning roller is included with every True Colors ribbons f a cleaning card will be run use the Cleaning Card before replacing adhesive Cleaning Roller HOW TO MAINTAIN 1 Open Cover and Cartridge locate Cleaning 2 Gently remove by rotating up and away from printer Continued on next page zitron P niuttnR Pna bputtt Getting started Operation Printing a sample card Cleaning ED Troubleshooting Specifications Appendix A Appendix B Appendix C 21 i ARB P miuttR P an puttt F Getting started
27. orage Temperature 23 to 158 F 5 to 70 C e Storage Humidity 20 to 70 non condensing Ventilation Free air Thermal transfer Resin ribbons offer more durability than dye sublimation with greater resistance to scratches and UV induced fading Dye Sublimation printing requires dye sublimation ribbons with either black or cyan magenta and yellow plus black resin panels T Measured without card output hopper Cano PauiutTtR Faooutre Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 28 Options e USB port e RS 232C serial port e Smart Card Contact Station 30 mil cards only e Magnetic Encoder 30 mil cards only e Cleaning supplies e Service Manual i Series Printers requires the use of i Series ribbons for full color printing Refer to the Appendix C for more information about Card and Ribbon Media availaible from Zebra Technologies Corp U z C ann Paiste Papugi Getting started F APPENDIX A MAGNETIC CARD Operation STRIPE ENCODER Printing a sample card Operation and maintenance requirements for the P310i Printer with the L optional magnetic card stripe encoder See Chapter 2 for location Cleaning The magnetic encoder can be set for either high or low coercivity aaa Troubleshooting Se The magnetic encoder is a factory installed item with th
28. ow M Magenta C Cyan K black O Overlay Getting started Cano PuiuttR Paapuctra Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C CARDS The following cards are optimized for use in the P310 Printers Blank White Cards Sold by the box 104523 114 104523 010 104523 111 104523 112 104523 113 104524 101 104524 102 104524 103 Notes Premier Grade PVC Card 10 mil T 5 packs of 200 Card 10 mil T adhesive back 5 packs of 200 Card 30 mil T 5 packs of 100 Card 30 mil low coercivity Mag Stripe 5 packs of 100 Card 30 mil High coercivity Mag Stripe 5 packs of 100 Premier Plus Grade PVC composite 60 40 Card 30 mil 5 packs of 100 Card 30 mil low coercivity Mag Stripe 5 packs of 100 Card 30 mil High coercivity Mag Stripe 5 packs of 100 10 20 254mm 30 mil 0 762mm lOmil cards are recommended for single side printing monochrome and spot Color only Many other card types are also available ask your dealer for more information U 6 Cana F seoutre b Getting started O 3 Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B emu Appendix C 35 ACCESSORIES Accessories available for P310i Printers appear below Always refer to the part number when placing an order Printer Supplies 105909 1
29. racket to remove ribbon Close Print Head Close Cover Remove cards from Card Cartridge 2 Insert one Pre Saturated Cleaning Card provided through slot on the side of the Card Cartridge 3 Press the Panel Button for a few seconds The card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Note For cleaning prior to the WHEN TO CLEAN signal press the Panel Button for 3 seconds to start the cleaning process Repeat first steps 1 amp 2 above Although the amber and red inducators will keep flashing until the cleaning process has been performed the printer will continue to operate ISO STANDARD ENCODING Field Separator Track density Valid Characters of characters 1 i 210 BPI Alphanumeric ASCII 20 951 Numeric 2 40 Numeric 3 210 BPI ASCII 48 62 10 4 Bit per inch T Except the character Including Start Stop and LCR characters Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO Standard Norms NOTE Refer to the Card Printer Programmer s Manual for complete programming information iu Cano Faooutre Getting started Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 31 APPENDIX INTRODUCTION B SMART CARD CONTACT STATION This section conta
30. rint Head Lock Lever until an audible click signals the locked down Appendix position 5 Close Cover Please note that the ribbon automatically synchronizes whenever the print head lock down occurs The ribbon is simultaneously identified and the according parameters are automatically sent to the driver U Getting started Operation ee Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Cana PauiuttR Pu bputtt LOADING CARDS To help you load print and collect cards the P310 is equiped with the following items A CARD CARTRIDGE For loading cards l Install Card Cartridge by hooking onto printer as shown and clicking down 2 Install cards into Cartridge 3 Close Cartridge DO NOT bend cards or touch print surfaces as this can reduce print quality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick together carefully shuffle them See Chapter 6 Technical Specifications for card requirements and capacities Cano PauiutTtR Faooutre iu Getting started Operation qmm BSS ENS Printing a sample card B INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer Cleaning aaa A Troubleshooting DN NN a
31. rn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has causes defect in the thermal printhead for which a warranty claim is made Spare Parts All parts maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise denoted from date of purchase This warranty become void if the item is modified improperly installed or used or damaged by accident or neglect itron Cana F seoutre Getting Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C European Council Directive Compliance to Standards RF Emissions modified by 92 31 EEC and m Immunity to 93 68 EEC EMC Directive EN 500082 1 1992 Electromagnetic Disturbances 73 23 EEC modified Low voltage by 93 68 EEC Directive EN 60950 Product safety Model P310 conforms to the following specification FCC Part 15 Subpart A Section 15 107 a and Section 15 109 a Class B digital device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses ans can radiate radio frequency energy a
32. rsonal injury could result The electrical security of the printer is based on the reliability of the mains power source 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Place the printer s power swith in the OFF 0 position 3 Insert the power cable into the printer power socket and attach to grounded electrical socket of the proper voltage and type 4 Attach interface cable to printer and computer and then secure 5 Switch power on CAUTION Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent Cano PauiuttR Fa Getting started Eu ETE Operation Printing a sample card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C OPERATION P 310i PRINTER The following shows the features found on your FEATURES P310i Printer PLEASE NOTE Any blue items inside the printer can be operated by the user STANDARD FEATURES OPTIONAL FEATURES Print Head A Magnetic Encoding Station Print Head Unlock Lever B Smart Card Contact Station Manual Holder Card Output Hopper Status Indicators Panel Button Card Cleaning Cartridge Card Cartridge Card Thickness Control ONDI RUWNE U Cano PuiuttR Paapuctra Getting started nn cm LOADING i Ser

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