Superchips Chips Manual
Contents
1. number 2 Mark the outside of the shipping package with the RA number Packages that are not marked with the RA number will be refused 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business where you purchased the Product and the address of such business Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Send the Product postage paid the copy of the sales receipt a brief written description of the problem and your contact information to PERFORMANCE PROGRAMMERS2. 2 Put the Product back in its original packaging 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business its address and the part number or description of the applicable Superchips Product Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Return the Product in its original packaging with a copy of the sales receipt to the place of purchase Note Superchips tuning devices for diesel engines are not currently compliant with CARB emissions certification procedures but are in a pending status and will be completed as requirements are met Therefore they are presently not legal for sale or use in California on pollution controlled diesel fueled vehicles mme Component Functions Connections Cortex programming cable plugs into your vehicle s OBDII port under your steering wheel amp dash What s In The Box Cortex with programming cable plugs into your vehicle s OBDII port under your steering wheel amp dash USB cable plugs into your Cortex amp PC for Internet Updating Key Functions USB cable plugs Up Increase into your Cortex and PC for quick and easy Internet A A updates lt Left Back Right Next Exit N J Forward Down Decrease Tune Your Vehicle Plug your Cortex tuner into your vehi
3. from your connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to the tuner is required Vehicle DTC s if present will be displayed along with a full text description when available 2 Clear DTC s Clear current DTC s from your connected vehicle Your vehicle s DTC s if present will be cleared when choosing this feature If DTC s resume this could indicate a vehicle malfunction or problem condition SERVICE CHECK Cl 7 SON ENGINE Sela mme Additional Features Use these features to support performance logging of your vehicle s speeds and distances You can compare the stock performance vs the tuned performance of your vehicle and those of other vehicles supported as well With advanced features you can dig deep into your vehicle s computer to monitor and record individual live sensor values or computer data Note features may vary by vehicle Data Logging 1 Log by Speed Oto 40 through O to 70 MPH Last Run History Best Times History 2 Log by Distance 60 Ft through 1 4 Mile Last Run History Best Speed amp Times History 3 Advanced Displays vehicle s specific PID s View live powertrain sensor values View computer calculated values Vehicle Info Displays serial number of the tuner firmware version amp vehicle database versions Car Database Gas Truck Database Diesel Database etc Firmware and Databas
4. tune for engine amp A 91 Octane fuel or better is required transmission A Tuner will display Tow Limits if applicable Do not 87 Octane _ exceed Optimum tune for engine amp transmission using 87 A Required Octane for gas vehicles varies by Octane fuel only application Stock w Options Tow Perf Trucks amp SUV s Factory stock tuning while allowing user option Mid range tune for engine amp transmission changes AX Tuner will display tow limits if applicable Do not A Engine and transmission tuning will not be exceed installed Only the selected user options will be A Required Octane for gas vehicles varies by installed application A To set your vehicle back to the factory program select stock Tow Safe Trucks amp SUV s Optimum tow tune for engine amp transmission Stock Cars Trucks amp SUV s A Allows for towing up to OEM s max towing limit Returns vehicle to factory stock tuning A Required Octane for gas vehicles varies by application This tuner does not allow the user to defy the laws of physics It is the user s responsibility to obey all traffic laws Race on the track never on the street Advanced Tune Options NOTE Advanced Tune Option availability varies by vehicle Speed Limiter Adjusts top speed limiter by increments or fixed values A Vehicle must have appropriate speed rated tires A Do not exceed proper operating conditions A Obey all traffic laws A For use only
5. cle Change the Tune Level on your vehicle by choosing Quick Tune or Advanced Tune Do not remove the programming cable during any programming sequence It may result in a vehicle no start condition Although Cortex is designed to recover from this situation it is best to avoid if at all possible 1 Select Tune Vehicle Quick Tune changes Press OK the Tune Level of your vehicle See Tune Level 2 Select Quick Tune or Advanced Tune Information for details Press OK Advanced Tune 3 Switch Ignition ON OFF as requested Changes the Tune Level Do not start engine and Option settings See Options Information for 4 The Stock File is Saved details Press OK 5 Select a Tune Level Follow on screen prompts for Tune Level Requirements 6 Switch Ignition ON OFF as requested Do not start engine mme Tune Level Information Most vehicles have multiple tuning levels offered The list below provides information about each of these tuning levels 7une Level availability varies by vehicle and fuel type Extreme Diesel Trucks where supported Transmission Only Trucks amp SUV s Ultra performance gains without the ability to tow Optimum tow tune for transmissions only where haul supported A Select Diesel applications only follow all warning screens HP4 Ford Supercharged Lightning Tuning supports a 2 8 inch upper pulley to raise the Performance Cars Trucks amp SUV s boost level Optimum performance
6. e the defective or malfunctioning Product or any defective or malfunctioning part thereof at no charge This warranty covers parts and labor only Superchips will reimburse you for all reasonable shipping charges within the first thirty 30 days of purchase What Does This Warranty Not Cover This warranty does not cover any problem that is caused by abuse misuse acts of God or improper installation or repair by non Superchips personnel This warranty does not cover Products purchased used nor does it apply to Products purchased from auctions or entities that are not Superchips authorized dealers This warranty does not cover damage to your vehicle Use of the Product to change the performance characteristics of your vehicle could invalidate the warranty provided by the vehicle manufacturer Consult your vehicle warranty before using the Product on your vehicle SUPERCHIPS SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL OR INCIDENTAL DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU SUPERCHIPS PERFORMANCE CHIPS How Do You Get Service If something goes wrong with your Product during the warranty period use the following procedure to return the Product to Superchips 1 Call Superchips Customer Service at 1 407 585 7000 Monday through Friday from 8 00 am to 5 00 pm EST to request a Return Authorization RA
7. e caution on turns and when making steering corrections Stock Programming The first time you tune your vehicle with the Cortex tuner your factory stock setting Is saved into the tuner Once your vehicle has been performance tuned you may return it back to its factory stock settings at any point 1 Select Tune Vehicle Press OK 2 Select Quick Tune or Advanced Tune Press OK 3 Select Stock Press OK 4 Follow on screen prompts 5 Switch Ignition ON OFF as requested Do not start engine Service Centers and Your Vehicle Before taking your vehicle to a service center return the vehicle to its stock program The service center might reprogram your vehicle with an updated stock program without your knowledge If you did not use Cortex to return your vehicle to its factory setting and your vehicle is reprogrammed by the service center the Cortex tuner will no longer be able to program your vehicle Such a situation is not covered by the Superchips Inc warranty Additional Features DTC s Diagnostic Trouble Codes Use these features to diagnose your vehicle DTC s arise when your vehicle computer detects a sensor failure or if a parameter is outside a specific range Most vehicles will illuminate the check engine or service engine soon light to alert you of this Use Cortex to read and clear not only your vehicle s DTC s but any vehicles supported at any time 1 Read DTC s Read amp display DTC s
8. es are updated through Superchips Internet Update Application Note These features may vary by vehicle If you plan on contacting Superchips customer service department please have your Cortex powered up or record all of the information listed below prior to calling 1 Tune Displays current Tune Level stock performance tow etc and Options rev limit speed limit tires etc you have chosen 2 VIN Displays VIN of the vehicle you have read 3 Vehicle File s Displays the alpha numeric file number associated with the read vehicle Display Settings Adjust display settings for extreme viewing situations such as direct sunlight nighttime or low lighting Note During USB connections the backlight is disabled 1 Set Contrast Adjust the darkness of text and graphics 2 Set Backlight Enable or disable your screen backlight mme Superchips Inc Limited Warranty What is Covered This warranty covers any defects in materials or workmanship in any product sold by Superchips or its affiliates through its authorized dealers Product Warranty is valid only for new products purchased through Authorized Dealers Proof of purchase is required for all warranty claims How Long Does the Coverage Last This warranty lasts for one 7 year from the date of purchase Coverage terminates if you sell or otherwise transfer ownership of the Product What will Superchips Do Superchips will repair or replac
9. le ee GETTING STARTED Thank you for purchasing Superchips state of the art Cortex hand held vehicle programmer and diagnostic tool Superchips drive in the automotive aftermarket is unmatched with our quality and innovative designs From our plug in performance chips to our newest addition the Cortex we lead the industry in cutting edge designs and strong customer support Your Cortex is designed to be intuitive and user friendly In fact it is so easy to use that you shouldnt need this Getting Started Manual However we realize details are important and answers to the most common questions will get you on the road more quickly That s why we created this Getting Started Manual to assist you with an easy but thorough walk through Superchips is so confident you will be satisfied with the Cortex that we guarantee it If for any reason you are not completely satisfied within 30 days after your purchase of a new Superchips Cortex Product you may return it to the place you bought it for a full refund of the purchase price credit or a replacement Product at the dealer s discretion This Guarantee does not apply to Products purchased from auctions nor does it apply to Products purchased used Follow these procedures to get your refund or replacement 1 If you are returning a hand held programming Product use it to return your vehicle to the factory stock settings Instructions are included in this Getting Started Manual
10. on a controlled track Never exceed legal limits on public roadways Rev Limiter Adjusts engine rev limiter by increments or fixed values A Adjusting the Rev or Speed Limiter does not mean your tires or vehicle are rated to operate at the set speed Obey local traffic laws and do not exceed the proper operating conditions Vehicle must have appropriate speed rated tires Axle Gear Ratio Corrects the speedometer and odometer for vehicles with aftermarket rear end gears In vehicles with automatic transmissions it corrects the shift points A Confirm after market parts are installed before adjusting this option mme Tire Height Corrects the speedometer and odometer for vehicles with aftermarket wheels and tires In vehicles with automatic transmissions it corrects the shift points A Measure from the ground to the top of your tire Place a ruler or flat level item on the top of your tire to measure accurately Measure in 14 inch increments amp round up A Confirm after market parts are installed before adjusting this option Shift Points Adjustments in MPH RPM varies by vehicle Shift Pressure Adjustments in PSI varies by vehicle Fan Adjusts Fan Turn ON Temperature varies by vehicle Skip Shift Chevy Cars for manual transmissions Enables or disables CAGS CARS for manual AWARNING Increasing the height of your vehicle raises the center of gravity and can affect stability and control Us
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