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USER MANUAL

1. lower flat upper flat zx E Es xx H H 1 A B 24 TRESS 1 H Warzen i ID h rs N ene i i d 5 FI 1 li direction of paper feed NOTE For ease of understanding the image shows the two flats represented in the same plane 10 ALIGNMENT 10 2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the de gree of whiteness of the paper used and the degree of black of the mark printed on paper The device automatically performs the self calibration during the Setup procedure only if the Notch B Mark Posi tion parameter is set to a value other than Disabled see chapter 5 Otherwise the self calibration can be started manually by pressing the S1 key during power up When self calibration starts the
2. Close the printer cover Place the ruled supplied against the appropriate fin on the upper flat Move the upper sensor to the desired position using a small screwdriver or a pointed object 36 KPM302 KPM303 User manual CUSTOM 4 4 3 Turning on device Power Supply cable supplied EXTERNAL POWER SUPPLY gt UNIT OPTIONAL Connect the power supply cable supplied The green led turns on to an external power supply unit optional and the printer is ready Power Supply cable supplied Connect the power supply cable to the connector of the printer see par 3 4 CUSTOM Usermanual KPM302 KPM303 37 4 4 4 Paper roll insertion Each time you change the paper check inside the printer To change the paper roll proceed as follows ATTENTION For models with cutter pay attention to not work near the cutter blade with the finger see the figure because the cutter blade exposes its sharp part
3. Open the printer cover Adjust the paper width as described in par 4 1 38 KPM302 KPM303 user manual CUSTOM 4 Close the printer cover wait for the paper to load automatically Place the paper roll so that it unrolls correctly and be careful that the paper must be positioned under the hooks on paper guide pull the paper so that it will come out a few centimetres outside of the printer CUSTOM Usermanual KPM302 KPM303 39 4 5 CONFIGURATION 5 CONFIGURATION 5 1 Configuration mode To enter the configuration mode and print a SETUP report with the operating parameters of the printer proceed as follows LF FF Si 52 aoo LINE FEED KEY POWER SUPPLY KPM302 rel 1 00 PRINTER SETUP PRINTER TYPE Barcode Reader
4. O L direction direction of of paper feed paper feed NOTE For ease of understanding the image shows the two flats represented in the same plane 92 KPM302 KPM303 Uem USTeM 10 ALIGNMENT The following figures show the usable format of paper and the corresponding sensors used for alignment paper with black mark on the non thermal side of paper lower flat upper flat direction of aper feed thermal side pap non thermal side paper with black mark on the thermal side of paper lower flat upper flat e direction of paper feed thermal side CUSTOM Usermanual KPM302 KPM303 93 10 ALIGNMENT tickets with hole lower flat upper flat direction of paper feed paper with labels
5. 0 12 KPM302 KPM303 Usermavel 11111 USTOM 2 DESCRIPTION 2 3 Key functions The following figures show the functions of printer s keys according to the operating condition of the device POWER UP im LF FF 81 52 5152 I Si Sy 552 D A printthe SETUP report perform the 1 initialize the notch sensor with printer parameters characterizes the paper LF FF 81 52 LF FF S1 S2 LF FF 51 S2 LF FF 51 S2 Fast push enter the print the SETUP report enter the skip the SETUP MODE with Ethernet parameters CLOCKSETUP SETUPMODE for the printer and enter the parameters SETUP MODE LF FF 51 52 LF FF S1 52 LF FF S1 52 Fast push Fast push modify next exit the 1 selected parameter parameter MODE During power up do not press the 52 key because the printer enter in a test modality that becomes unusable by keys if this event occurs then turn off the printer and turn without pressing any key CUSTOM usermanual KPM302 KPM303 13 2 LF 51 52 N LF FF 51 52 Fast push advance the paper manual feed advance the paper preset length Only wi
6. 45 5 5 Ethernet paramelters nannten eb ovr LA M 48 5 6 Hexadecimal 0 10 101 0 EEE EEE EEE AERE UTE EIE ae eher 49 5 7 Seed 50 6 MAINTENANGE i en m 51 6 1 Paper 51 6 2 Planning of cleaning 53 6 3 Cleaning errr creer 54 6 4 Upgrade MWAN serraient e TOASA APEERE ya Ra ERR parte danken 61 T SPEGIFIGANONS LA 63 7 1 Hardware sp cifications 2 a e haar nn dann anne Kane ATE ERE TR n RA 63 7 2 Character specifications in ESC POS emulation rrrrrrrrrvrrrnavvernvvrrrnarrrnnnvrrrnavrrnnnnrnnnsvvennnnrrnnnnvensnavnnnnnnne 66 7 3 Specifications for RFID 66 7 4 Specification for reader of one dimensional 67 1 5 Printer dimensions 67 7 6 Power supply dimensions cod 964GE010000350 71 7 7 Specificati
7. 20 KPM302 KPM303 Usermavel USTOM 3 INSTALLATION 3 2 BURSTER configuration Printer is provided with a kit for the configuration see the following figure The kit contains 1 Upper paper out feed mouth For the assembly procedure proceed as follows Open the printer cover CUSTOM User manual KPM302 KPM303 21 3 INSTALLATION Unscrew the two fixing screws and take off the upper paper mouth group of the STANDARD configuration Unscrew the central fixing screw and divide the paper mouth from the light guide Unscrew the fixing pins and take off the fixed blade and the spring 22 KPM302 KPM303 1 11111 USTOM 3 INSTALLATION Fix the upper paper mouth group for the BURSTER configuration using the screws previously removed CUSTOM KPM302 KPM303 23 3 INSTALLATION 3 3 CUT AND DROP configuration Printer is provided with a kit for the CUT AND DROP configuration see following figure The kit contains 1 Label 2 Upper paper out feed mouth For the assembly procedure proceed as follows
8. 55 200 2 CUSTOM 110 85 User manual KPM302 KPM303 69 7 SPECIFICATIONS The following figure shows the dimensions of the printer in the configuration dimensions in mm 150 _ M4 4 holes B 6 h _ 200 2 45 191 11 47 a LJ N e Te J Y Y 70 KPM302 KPM303 Usermavel USTOM 7 SPECIFICATIONS 7 6 Power supply dimensions cod 964GE010000350 optional Length 198 mm Height 50 mm Width 99 mm 198 0 4 99 0 vii T 1 __ 123 25 0 lias 50 0 CUSTOM usermanual KPM302 KPM303 71 7 SPECIFICATIONS 7 7 Specifications for ticket with barcode for models with reader for one dimensional barcode The barcode reader is installed by default in a central position along the longitudinal axis of the printer Place the bar
9. ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Clean the window for barcode reading by using a non abrasive cloth ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover to the lock position 56 KPM302 KPM303 User manual CUSTOM 6 PRINTING ROLL ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine Clean the printing roll by using a non abrasive cloth moistened with isopropyl ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover to the lock position CUSTOM User manual KPM302 KPM303 57 6 SENSORS ATTENTION b Do not use alcohol solvents hard brushes ATTENTION Do not let water or other liquids get inside the machine Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the pr
10. Open the printer cover 24 KPM302 KPM303 User manual CUSTOM 3 INSTALLATION Using a clamp remove the precut sheet metal on the printer cover CUSTOM Usermanual KPM302 KPM303 25 3 INSTALLATION Unscrew the two fixing screws on the cutter cover and take off the lower paper mouth of the STANDARD configuration 26 KPM302 KPM303 USTeM 3 INSTALLATION Close the printer cover and paste the label supplied with the kit on the cutter cover CUSTOM Usermanual KPM302 KPM303 27 3 INSTALLATION 3 4 Connections The following figures show the pollible connections for device 5 L 2 5 ag 5 Is S H s o 5 IE g SS B gt g G Ss o Lj SS 9 v S 2 9 3g a v us o3 D D 2 9 7 nN Cs To en g Lu v Q I o S
11. RS232 HUB POWER SUPPLY WARNING In some using conditions we recommend the installation of a ferrite core on the power supply cable 28 KPM302 KPM303 USTeM 3 INSTALLATION 3 5 Pinout POWER SUPPLY Male Molex connector vertical no 39 30 0060 ATTENTION Respect power supply polarity Nota Power supply cable The following figure shows the connector pinout of the power supply cable for the device Female connector Molex n 39 01 2065 PIN Cablecolor Signal 1 Red 24V not connected 24V Power supply cable 3 Red 24V 4 Black GND 5 6 4 not connected GND Black GND USB INTERFACE Female USB type B connector 1 USB VBUS out PD J13 PD 0 CUST M usermanual KPM302 KPM303 29 3 INSTALLATION RS232 SERIAL INTERFACE Female DB9 connector 1 DTR TX During transmission takes the values 0 and 1 depending data 3 RX During reception takes the values 0 and 1 depending data 4 5 GND When 1 printer is fed CTS RTS When 1 printer is ready to receive data Note Given presence of the RS232 standard logic value 0 corresponds to a voltage level of between 3Vdc and 15Vdc and logic value 1 corresponds to a voltage level of between 3Vdc and 15Vdc Note KPM302 KPM303 gt PC connection The following pictures shows an example of connect
12. Delete Logo Delete Selected Logo User manual KPM302 KPM303 113 12 ADVANCED FUNCTIONS Mass Storage FTP Server It is possible to add the new logo directly into the folder PICTURES on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 After adding the logo open the configuration file PictList ini and add a new line with a number associated to the logo to be used with printer s commands a letter for the memory unit and the logo file name as indicated in the instructions written inside the PictList ini file To delete a logos stored in the printer proceed as follows 1 delete the selected logo from the Pictures folder on Flash Disk or SD MMC card 2 configuration file PictList ini delete the line related to the erased logo The logos stored into a unit memory and converted by the printer can be printed by using the number associated to the logo during the conversion step The correspondence between file name and logo number is warrant by the configuration file PlctList ini and it is verifiable with the logo test NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator Type in the address bar
13. Rr 103 12 ADVANCED FUNCTIONS PRRRERSPERERESERREPRREUEEEPEEREREESPEPLEUEGEPECREEEEEEEEEEEERNEEFEEGEREEEEEEEEREEEESEFEREELEEELEREEEELERTEEFESEEDPEEREPEEEEEEREETR 105 12 1 File 105 12 2 Embedded Web Server secre redet ten 106 12 3 Embedded Web Server 107 12 4 Embedded Web Server f nctloris 109 12 AO CAO ep 111 12 6 m 112 12 7 LOGOS management sce tpi ER a ae Du RARE Sra aan ae 113 12 8 Fonts management nen ee en nn een 115 12 9 PE 117 6 KPM302 KPM303 Usermaual CUSTOM 1 INTRODUCTION 1 INTRODUCTION 1 1 Document structure This document includes the following chapters 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 CONFIGURATION description of the configuration parameters of the device 6 MAINTENANCE information for a correct periodic maintenance 7 SPECIFICATION technical specification for the device and its accessories 8 CONSUMABLES description and installation of the av
14. 302 KPM303 CUSTOM ENGINEERING S p A Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom biz Customer Service Department Email support custom it 2012 CUSTOM ENGINEERING S p A Italy All rights reserved Total or partial re production of this manual in whatever form whether by printed or electronic means is forbidden While guaranteeing that the in formation contained in it has been carefully checked CUSTOM ENGINEERING S p A and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are sub jectto continuous check and improvement CUSTOM ENGINEERING S p A reserves the right to make changes in information contained in this manual without prior notification The pre installed multimedia contents are protected from Copyright CUSTOM ENGINEERING Other company and product names mentioned herein may be trademarks of their respective companies Mention of third party products is for infor mational purposes only and constitutes neither an endorsement nor a recom mendation CUSTOM ENGINEERING as sumes no responsibility with regard to the performance or use of these products THE IMAGES USED IN THIS MANUAL ARE USED AS AN IL LUSTRATIVE EXAMPLES THEY COULDN T REPRODUCE
15. 12 7 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk The printer automatically provides to convert BMP image to the error diffusion format in black and white Logos may be stored both on Flash Disk and on the Memory Card The use of the Memory Card allows to handle more logos however the max number of manageable logos is limited by the RAM memory reserved for logos management Embedded Web Server To add a new logo to the printer enter the PICTURE SETTINGS page of the PRINTER SUPPORT section of the embedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site PRINTER SUPPORT Picture Settings Warning Use these function only when the printer is in standby BownloadiDriver All functions below if used while the printer is executing a print job from communication port may corrupt the printout Advanced Function Add New Logo Picture Settings Font Settings Firmware Upgrade Picture to Add Logo Number Logo Destination Flash Disk Add New Logo File System Free Space Flash Drive Free 1 02 Mb Memory Card Disk Not Found Logo Description Logo Test Print all Logos 1 Pictt bmp Exec Logo Logo Description Logo Test 1 Pictt bmp
16. RFID Module PRINTING HEAD TYPE INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST The device prints a SETUP report CUSTOM Usermanual KPM302 KPM303 41 5 CONFIGURATION LF 51 52 LF 51 52 LINE FEED FORM FEED KEY KEY DHCP Client Disabled Enabled IP Address one 192 168 10 37 Subnet Mask 255 255 240 Default Gateway LF 0 modify parameter FF for next parameter S2 exit Setup Printer Emulation ESC POS TM Proceed with the configuration by using the keys according the functions printed on paper see par 2 3 For description and values of setup parameters see the following paragraphs NOTE During power up if the LINE FEED key is held down the printer enters the auto test routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see following paragraphs until another key is pressed or characters are received through the printer communication port When the FORM FEED key is pressed the printer enters parameter configuration When the LINE FEED key is pressed the printer exits setup and terminates the Hexadecimal dump func
17. ftp followed by the IP address of the printer ATTENTION The configuration file PictList ini on the printer s Flash Disk has to be modified even ifthe new added logo is stored on SD MMC 114 KPM302 KPM303 Uem USTOM 12 ADVANCED FUNCTIONS 12 8 Fonts management It is possible to store new font in addition to default fonts stored on Flash Disk Fonts may be stored both on Flash Disk and on the Memory Card The use of the Memory Card allows to handle more fonts however the max number of manageable fonts is limited by RAM memory reserved for fonts management Embedded Web Server To add a new font to the printer enter the FONT SETTINGS page of the PRINTER SUPPORT section of the embedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site PRINTER SUPPORT Font Settings Warning Use these function only when the printer is in standby Download Driver All functions below if used while the printer is executing a print job from communication port may corrupt the printout Advanced Function Add New Font Font to Add Picture Settings Font Settings Font Destination iv Firmware Upgrade Send Font Add New Font File System Free Space Flash Drive Memory Card OUOU Free 1 02 Mb Disk Not Found Font Test Font Description Vera ttf M ESC POS 11 cpi iv Flash Disk Font Test Exe
18. Open the printer packaging e Remove the upper packing frame content and remove the upper packing frame e out the printer e Keep the box trays and packing materials in the event the printer must be transported shipped in the future CUSTOM usermanual KPM302 KPM303 9 2 2 2 Printer components EXTERNAL VIEWS 1 Printer chassis 2 Printing head group 3 External near paper end sensor connector 4 LINE FEED key 5 FORM FEED key 6 51 key 10 KPM302 KPM303 user manual 7 52 key 8 Status led 9 Paper input 10 Paper outfeed 11 Cutter cover 12 Release lever 2 DESCRIPTION SIDE VIEW CONNECTORS USB connector RS232 connector ETHERNET connector SD MMC card Power Supply connector CUSTOM Usermanual KPM302 KPM303 11 2 DESCRIPTION INTERNAL VIEW Paper out presence Opening closing front cover sensor Cutter position sensor Unlocking button for mobile paper guide Mobile sensors for notch Head temperature sensor Sensor of paper presence Opening closing printer cover sensor o N O Ne Up a
19. Type in the address bar ftp followed by the IP address of the printer CUSTOM Usermanual KPM302 KPM303 119 12 ADVANCED FUNCTIONS 120 KPM302 KPM303 USTOM 12 ADVANCED FUNCTIONS CUSTOM usermanual KPM302 KPM303 121 12 ADVANCED FUNCTIONS 122 KPM302 KPM303 111 USTOM UNI EN 150 9001 CERTIFIED QUALITY SYSTEM M U R S T Ministry University TUV Research Scientific Technology Vw Authorized laboratory no 50846ZYZ CUSTOM ENGINEERING S p A World Headquarters Via Berettine 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved www custom Diz Always Ow Rev 1 50 Part Number 76200000000900
20. 9 ACCESSORIES 9 ACCESSORIES The following table shows the list of available accessories for device DESCRIPTION CODE 964GE010000350 POWER SUPPLY for technical specifications see paragraph 7 1 PAPER ROLL HOLDER see paragraph 9 1 CUSTOM Usermanual KPM302 KPM303 87 9 ACCESSORIES 9 1 Paper roll holder For the device is available an external paper roll holder kit cod 974AU010000305 supplied as an accessory The kit makes it possible to use paper rolls with larger diameter ext 150mm max The kit includes 1 Paper roll pin 2 Paper holder support with near paper end sensor ASSEMBLY INSTRUCTIONS 1 Insert the pin in the paper roll 2 the roll assembled to the pin on the support 3 Connect the near paper end sensor with printer NOTE To load paper referred to the instructions indicated in the paragraph 4 4 of this manual 88 KPM302 KPM303 User manual CUSTOM 9 ACCESSORIES PAPER ROLL HOLDER DIMENSIONS AND PAPER ROLL SPECIFICATIONS in mm 120 max 82 5 max 150 025 6 38 T 0 2 0 2 56 NOTE For external rolls diameter higher to 100mm it s recommended to use a paper pre tensioning device CUSTOM Usermanual KPM302 KPM303 89 9 ACCESSORIES 90 KPM302 KPM303 User manual USTOM 10 ALIGNMENT 10 ALIGNMENT Device i
21. you must reduce the intervals between the cleaning operations For specific procedures see the following pages CUSTOM Usermanual KPM302 KPM303 53 6 6 3 Cleaning For periodic cleaning of the printer see the instructions below PRINTING HEAD ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover to the lock position 6 MAINTENANCE ATTENTION Do not use alcohol solvents or hard brushes ATTENTION Do not let water or other liquids get inside the machine Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover Clean the cutter to the lock position by using compressed air CUSTOM Usermanual KPM302 KPM303 55 6 WINDOW FOR BARCODE READING for models with reader for one dimensional barcode
22. 23 cpi A 15 cpi 20 cpi 23 cpi B 30 cpi NOTE CPI lt Characters Per Inch NOTE The parameter is printed only with ESC POS emulation enabled Setting of printing speed and printing quality Normal High Quality High Speed Wiath of printing area 20 mm 34 mm 48 mm 62 mm 76 22 36 50 64 78 24 38 52 66 80 26 40 54 68 82 28 42 56 70 30 44 58 72 32 46 60 74 Threshold value in percent for the recognition of the presence of paper by the paper presence sensor 30 60 90 40 70 50 80 Position of the alignment notch and choice of appropriate notch sensor Disabled the notch alignment is not performed Top the notch position is detected by the upper sensor reflection Bottom the notch position is detected by the lower sensor reflection Transparence the notch position is detected by both the sensors transparence Threshold value in percent for the recognition of the presence of notch by the notch sensor 30 60 90 40 70 50 80 NOTE If the Notch B Mark Position parameter is disabled this parameter is not printed NOTCH DISTANCE TICKET LOCKING PAPEREND BUFFER CLEAR TICKET MANAGEMENT PRINT DENSITY 5 CONFIGURATION Notch Distance is the minimum distance in mm between the upper edge of ticke
23. ee eei Paper Jam 6 oa ERE EEE 1 116 Search Notch Error know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator CUSTOM usermanual KPM302 KPM303 107 12 ADVANCED FUNCTIONS To enter some sections and some configuration services it is required the identification of the user and password To make registration and to obtain the access to the restricted areas when it is required insert the user name and the password as indicated in the following table Tem NOTE Respect capital and small letters as indicated in table 108 KPM302 KPM303 User manual CUSTOM 12 ADVANCED FUNCTIONS 12 4 Embedded Web Server functions The Printer Settings section is a restricted one To enter the section it is required the identification of the user and password With the tools of this section it is possible to set up the same parameters of the printer that are config urable in the printer s Set up mode see par 5 5 The following figure shows the page for the EMAIL SETUP tool It is divided into 4 areas 1 SECTIONS The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support CURRENT PAGE Reports section currently displayed TOOLS Lists the tools available within the chosen section EMAIL SETUP Displays the fields available to configure th
24. screen to install the driver OPOS only for KPM302 Follow the instruction get back on the Linux README TXT file you can find it in the software package downloaded in advance Windows Linux JavaPOS only for KPM302 Extract the zipped folder to the destination path desired All drivers can be found in the DOWNLOAD section of the web site www custom biz 32 KPM302 KPM303 Usermavel USTOM 4 OPERATION 4 OPERATION 4 1 Adjusting paper width Paper width may be adjusted from 40mm to 82 5mm by pressing the unlocking button and moving the mobile paper guide as shown in the following figure LE E To manage paper width from 40mm to 20 mm apply the spacer on the mobile paper guide see following figure then adjust the paper width f CUSTOM Usermanual KPM302 KPM303 33 4 4 2 Adjusting notch sensors position Printer is provided with two mobile sensors for the notch detection both on the non heat sensitive side lower sen sor and on the heat sensitive side of paper upper sensor as shown in the following figure The Notch B Mark Position parameter of printer configuration see par 5 4 sets the position for the notch as fol lows Bottom Top e Notch positioned on the non heat sensitive side Notch B Mark Position e Notch positioned on the heat sensitive side Notch B Mark Position NON HEAT SENSI
25. to characters representations print directly the Font Test NOTES A proportional font is a font in which different characters have different pitches widths A fixed font is the opposite of a proportional font and is a fixed pitch font O The fonts with the same name and dimension contain different characters in different positions from theirs During power up if the FORM FEED FF key is held down the printer executes the FONT TEST In SVELTA emulation it is possible to use TrueType fonts True Type fonts are printable with every angle of rotation and in bold reverse italic and underlined mode It is possible to address the TrueType font respects the UNICODE standard see www unicode org by using UTF 8 or UTF 16 encoding For the correct printing of the code tables it is necessary that the selected TrueType font contains all the characters in the tables Otherwise the O symbol will be printed instead the missing character 84 KPM302 KPM303 User manual CUSTOM 8 CONSUMABLES 8 CONSUMABLES The following table shows the list of available consumables for device DESCRIPTION CODE 67300000000385 THERMAL PAPER ROLL weight 165g m width 80mm external 180mm SN core 25mm 67A00000000305 THERMAL FANFOLD MODULE weight 255g m dimensions 155mm x 65mm CUSTOM Usermanual KPM302 KPM303 85 8 CONSUMABLES 86 KPM302 KPM303 User manual USTOM
26. written e RFID antenna An RFID transceiver module is mounted inside the printer provided with antenna that allows to send and receive RF data to and from the tag For this application the ticket dimensions are not binding but for good reading is impor tant that the tag inside the ticket after alignment intersects the antenna area The following figures show the available positions of antenna RFID inside the printer Position 1 lower plastic flat Printing line 19mm 41mm CUSTOM usermanual KPM302 KPM303 75 7 SPECIFICATIONS Position 2 upper plastic flat 78mm 41mm Printing line Position 3 upper plastic flat Printing line 92mm 41mm 76 KPM302 KPM303 USTOM 7 SPECIFICATIONS 7 12 Character sets ESC POS emulation The printer has 3 embedded fonts of varying width 11 15 20 cpi for the 200 cpi model and 16 23 60 cpi for the 300 dpi model Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 PC437 CODE TABLE Usa Standard Europe 175 8 mle 8 He N a CUSTOM User manual KPM302 KPM303 77 7 SPECIFICATIONS PC850 CODE TABLE Multilingual Char Hex Dec 191 78 KPM302 KPM303 User manual CUSTOM 7 SPECIFICATIONS PC860 CODE TABLE Portugue
27. 6 MAINTENANCE 6 MAINTENANCE 6 1 Paper jam In case of paper jam proceed as follows ATTENTION Pay attention to not work near the cutter blade with the finger see the figure because the cutter blade exposes its sharp part Open the printer cover Open the frontal cover CUSTOM Usermanual KPM302 KPM303 51 6 MAINTENANCE ATTENTION Do not let water or other liquids get inside the device Insert the new paper and close the printer cover Do not insert any kind of object inside the device see previous paragraphs Remove the damaged paper and check the presence for paper scraps inside the printer carefully remove all scraps of paper If necessary use tweezers Close the frontal cover 52 KPM302 KPM303 User manual CUSTOM 6 MAINTENANCE 6 2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life The following table shows the recom mended planning for the cleaning operations EVERY PAPER CHANGE Printing head Use isopropyl alcohol Printing roll Use isopropyl alcohol Window for barcode reading Use a soft cloth EVERY 5 PAPER CHANGES Cutter Use compressed air Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Case Use compressed air or a soft cloth If you use the device in dusty environments
28. ETTINGS PRINTER SUPPORT Web Site PRINTER SUPPORT Download Driver etium You can find on this section the printer drivers 2 The drivers are stored inside the printer memory is not needed active internet connection Picture Settings Font Settings 3 Printer rel 111 Win2K 2K3 Release 1 11 File Size 37 KB Firmware Upgrade Microsoft Windows GPD Driver Related product s PRINTER Category Drivers Operative system s Windows 2000 XP Vista Download file gt gt Jj Printer cupsdrv 1 00 tar gz Release 1 00 File Size 12 KB CUPS Common Unix Printer System based printer drivers Related product s PRINTER Category Drivers Operative system s Linux Download file gt gt Mass Storage FTP Server It is possible to install the new driver update directly into the folder DRIVER on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer 112 KPM302 KPM303 Uem 12 ADVANCED FUNCTIONS
29. Ethernet connection ETHERNET Sr 1 4 4 FILE SHARING EMBEDDED FTP FROM WEB SERVER MASS STORAGE SERVER CONNECTION CUSTOM usermanual KPM302 KPM303 105 12 ADVANCED FUNCTIONS 12 2 Embedded Web Server Printers are equipped with an Embedded Web Server that allows to execute some operations on printers through a clear web interface including monitoring the printer status Setting operating parameters e configuring network settings managing the logos e configuring the email service to make diagnostics and maintenance operations easier e download printing drivers Before entering in the Embedded Web Server check that e the printer is connected and turned on e the printer has a network connection based on the IP protocol e the following ports are opened if a Firewall is present on computer 9100 or differently set up 15000 15001 15002 e have a Web browser on the computer printer is connected to the network and its IP address and its Subnet Mask are set up in a correct way check the setting of these parameters open a new terminal window and type ping on the command bar fol lowed by the IP address of the printer The picture shows an example of a positive result after the p
30. Hexadecimal Dump Hexadeci mal dump functio n 012345 6789abcd efghijkl mnopqrst UVWXYZ 5 CONFIGURATION 5 7 Calendar clock The printer is equipped with a Real Time Clock During power up held down the LINE FEED key to enter in the printer configuration mode Pressing the S1 key to enter in the clock configuration see following figure Pressing the LINE FEED key to modify date time the printer will be print the updated the date and time Follow the instructions printed on the paper for the key functionality The highlighted digit the number is written in negative mode indicates the digit to be modified Pressing LINE FEED key to modify the value of the highlighted digit every single LINE FEED key pressure increases of 1 his value Once the value 9 is reached the counting starts again from 0 Pressing FORM FEED key to move the cursor on the next digit if the cursor position is on the latest digit you can proceed to next parameter pressing the FORM FEE key again Pressing S2 key to exit and terminate the setting procedure CLOCK SETUP LF to modify date time FF to next field 1521 to exit 1 01 11 0 l 01 11 01 81 11 01 0 11 01 01 01 01 18 01 01 11 01 01 11 01 01 11 01 01 11 01 01 11 01 01 11 12 00 00 12 00 00 12 00 00 12 00 00 12 00 00 12 00 00 02 00 00 18 00 00 12 80 00 12 04 00 12 00 80 12 00 09 Date Time Setting 01 01 11 12 00 00 50 KPM302 KPM303 User manual
31. Management Print Density ainsi eres LF FF S1 S2 enter Printer Setup enter Ethernet Setup enter Clock Setup skip Setup 26 3 10 35 ESC POS TM 115200 bps 8 bits chr None Xon Xoff RxFull Enabled 0 Normal CR disabled A 15 B 20cpi Normal 82 mm 60 Bottom 40 00 0 Disabled Disabled Disabled 0 User manual KPM302 KPM303 43 5 CONFIGURATION LF enter Printer Setup KEYS FUNCTIONS FF enter Ethernet Setup see paragraph 2 3 S1 enter Clock Setup S2 skip Setup DHCP Disabled FTP Disabled ETHERNET PARAMETERS IP Address 192 168 0 1 see paragraph 5 5 Subnet 255 255 240 0 5 3 Printer status PRINTER TYPE Barcode Reader RFID module PRINTING HEAD TYPE INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST PRINTER HEAD Rav HEAD VOLTAGE HEAD TEMPERATURE POWER ON COUNTER PAPER PRINTED CUT COUNTER 44 KPM302 KPM303 User manual Default 192 168 0 5 MAC 5 00 0E E2 02 0B 0D For advanced printer setup please connect to the site http 192 168 0 1 Printer operating status is indicated in the configuration print out in which next to the name of the components displayed the following information is given is give
32. RINTER SETTINGS Printer Setup Network Setup Email Setup Email Log Printer Emulation lt PRINTER gt Printer Settings ESC POS TM May 2010 Autofeed CR disabled Chars inch A 15 B 20 cpi Busy Condition RxFull Print Mode Normal Print Density 0 Speed Quality High Speed Paper Width 82 mm Paper Threshold 40 Notch Position Disabled Notch Threshold 40 Notch Distance 0 0 Ticket Locking Paper End Buffer Clear Disabled Disabled RS232 Baud Rate COM Port Settings 115200 bps RS202 Data Lenght 8 bits chr Mass Storage FTP Server It is possible to configure the default parameters for printer and network setup by editing the Setup ini file on the printer Flash Drive You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 After editing printer s parameter simply save the Setup ini file to make the modifies activated CUSTOM User manual KPM302 KPM303 117 12 ADVANCED FUNCTIONS The Setup ini file is a configuration file that contains all
33. THE DESCRIBED MODEL FAITHFULLY UNLESS OTHERWISE SPECIFIED THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT GENERAL SAFETY INFORMATION Your attention is drawn to the following actions that could compromise the char acteristics of the product Read and retain the instructions which follow Follow all indications and instructions given on the device Make sure that the surface on which the device rests is stable If it is not the device could fall seriously damaging it Make sure thatthe device rests on a hard non padded surface and that there is sufficient ventilation When positioning the device make sure cables do not get damaged Use the type of electrical power supply indicated on the device label If uncer tain contact your dealer Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a differential switch Do block the ventilation openings Donotinsert objects inside the device as this could cause short circuiting or dam age components that could jeopardize printer functioning Do not carry out repairs on the device yourself except for the normal main tenance operations given in the user manual Make sure that there is an easily acces sible outlet with a capacity of noless than 15A in the vicinity of where the device is
34. TIVE SIDE HEAT SENSITIVE SIDE LOWER MOBILE SENSOR FOR NOTCH UPPER MOBILE SENSOR FOR NOTCH 4 proceed as follows To adjust the mobile sensor position according to the notch position on paper ATTENTION Pay attention to not work near the cutter u o gt o o I its because the cutter blade exposes sharp part Adjust the paper width as described in par 4 1 Open the printer cover User manual KPM302 KPM303 35 4 ATTENTION To avoid damaging the sensors use the plastic tabs as foothold for the Place the ruled supplied against the fixed paper guide tr puste sen or ute on the lower flat CEDE Move the lower sensor to the desired position using a small screwdriver or a pointed object
35. WARNING Only during the firmware update the connection between PC and printer must be direct without the use of wireless HUB WARNING Only during the firmware update do not connect or disconnect other USB devices Note For communication via USB you must install on PC the printer driver available in the download area of the web site www custom biz Proceed as follows 1 Print the SETUP report see chapter 5 Switch off the printer 3 Connect the printer to the PC using a USB cable see paragraph 3 4 4 Switch ON the printer 5 Start the software UPGCEPRN User manual KPM302 KPM303 61 6 6 Select the update file PSW location Begin Upgrade 7 Select item USB and then select the USB device among those proposed ex KPM302 Select Printer Custom KPM302 62 KPM302 KPM303 User manual After a few minutes a message on the screen warns that the update is completed Upgrade OK Print anew SETUP report to verify the new firm ware release see chapter 5 7 SPECIFICATIONS 7 1 Hardware specifications GENERAL Sensors MTBF Noise level KPM302 Noise level KPM303 Emulations INTERFACES USB connector RS232 serial connector ETHERNET connector MEMORIES Receive buffer Flash memory Graphic memory Memory Card SD MMC PRINTER Resolution KPM302 Resolution KPM303 Printing method Head life 2 Printing
36. ailable consumables for the device 9 ACCESSORIES description and installation of the available accessories for the device 10 ALIGNMENT information required for managing the paper alignment 11 TECHNICAL SERVICE information required for contacting the technical service 12 ADVANCED FUNCTIONS information about special functions available with the device 1 2 Explanatory notes used in this manual NOTE Gives important information or suggestions relative to the use of the printer ATTENTION Gives information that must be carefully followed to guard against damaging the printer DANGER Gives information that must be carefully followed to guard against operator injury or damage usermanual KPM302 KPM303 7 1 INTRODUCTION 8 KPM302 KPM303 Uem USTOM 2 DESCRIPTION 2 DESCRIPTION 2 1 Unpacking the printer Remove the printer from its carton being careful not to damage the packing material so that it may be re used ifthe printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage Ifthere are contact Customer Service Installation instructions sheet Upper packing frame Power supply cable Spacer Additional fixing brackets Ruler CUT AND DROP configura tion kit 8 BURSTER configuration kit 9 Printer 10 Lower packing frame 11 Lower tray 12 Box NOaRWN gt m gt
37. ample of tickets with Notch Distance set to 0 Cutting line PRINTING AREA direction of paper feed X pores x i To use all the notches on the card you must comply with the following equation L gt where L INTER NOTCH DISTANCE NON PRINTABLE AREA 0mm lt A x 24mm HEIGHT OF THE PRINTING AREA The height of the printing area H can be increased to make no progress on alignment D lt 0 but no further In ESC POS emulation after a performed cut the paper is not completely recovered in orde to avoid jamming when using of thin paper This decreases the height of the non printable area A 9mm So in this emulation it is important to consider the presence of this non printable area when you define the layout of the ticket to print Otherwise you can use the command 1C C1 to recover paper completely see Commands Manual for more details The SVELTA emulation instead it is designed specifically for ticketing and then for using with heavy paper which avoids the risk of paper jams After performing a cut the device completely recovers the paper and therefore the distance of recovery after cutting does not generate non printable areas A 7 0 CUSTOM usermanual KPM302 KPM303 101 10 ALIGNMENT 102 KPM302 KPM303 11111 USTOM 11 TECHNICAL SERVICE 11 TECHNICAL SERVICE In case of failure contact the Technical Service by sending an e mail to support custom it detaili
38. and 2 TrueType fonts UPCE EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 PDF417 DATAMATRIX AZTEC QRCODE High quality 110 mm sec Normal 170 mm sec High spped 200 mm sec High quality 100 mm sec Normal 125 mm sec High speed 150 mm sec Thermal rolls heat sensitive side on outside of roll Fan Fold thermal paper with notch from 20mm to 82 5mm 2mm step from 80 g m to 255 g m from 100 g m to 250 g m BURSTER configuration max 2300 mm 25 mm 1 mm 2 mm 1 mm Not attached to roll core Cardboard or plastic Total 1 500 000 cutter number PRINTER ELECTRICAL SPECIFICATIONS Power supply Medium consumption Standby consumption 24 Vdc 10 0 8 KPM302 0 6 0 14 POWER SUPPLY ELECTRICAL SPECIFICATIONS cod 964GE010000350 OPTIONAL Power supply voltage Frequence Current output Power from 100 Vac to 240 Vac from 47 Hz to 63 Hz max 9 6A 230 ENVIRONMENTAL CONDITIONS Operating temperature Relative humidity Storage temperature Storage humidity NOTES 1 2 3 4 5 Electronic board 7 SPECIFICATIONS from 0 C to 50 C from 10 to 80 w o condensation from 20 C to 70 C from 10 to 90 Respecting the regular schedule of cleaning for the device components Veramono ttf and Vera ttf are installed on printer flash disk It is possible to install additional TrueType font
39. bile sensors for alignmentment placed as follows e sensor on the lower flat of printer sensor on the upper flat of printer To guarantee the alignment it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket To do this you must enable the parameter Notch B Mark Position during the Setup procedure see chapter 5 and set the correct value of this parameter as described in the following table SENSOR VALUE OF THE Nee Tone NOTCHIB MARK POSITION NOTCH TYPE see following OF SENSORS figure PARAMETER Disabled Alignment disabled 1 Bottom Reflection Black mark printed on the non thermal side of paper 2 Top Reflection Black mark printed on the thermal side of paper Hole between tickets or 1 2 Transparence Transparence gap between labels lower flat upper flat
40. c Font Test Print Embedded Font Charmap Delete Existing Font Vera ttf v Flash Disk Delete Font Delete Selected Font Font Description CUSTOM User manual KPM302 KPM303 115 12 ADVANCED FUNCTIONS Mass Storage FTP Server It is possible to add the new font directly into the folder FONTS on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer NOTE Uploading the new font directly from the Font folder of Microsoft Windows directory remember that the dis played font name into the Font folder may not match the real name of the font file 116 KPM302 KPM303 Uem USTOM 12 ADVANCED FUNCTIONS 12 9 Setup Embedded Web Server Printer permits the configuration of default parameters for printer and network setup by entering the PRINTER SETUP page and the NETWORK SETUP page of the PRINTER SETTINGS section of the embedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site P
41. code on the non heat sensitive side of the ticket 23mm far from the margin to allow a correct reading when the ticket is aligned with the print The figure below shows the size of the ticket that the printer can handle in these conditions 35 mm NON THERMAL SIDE Margin of the ticket 25mm 20mm Minimum barcode width where L paper width used from 20 mm to 82 5 mm NOTE For the main specification of the reader for one dimensional barcode see the technical specifications 72 KPM302 KPM303 Usermavel USTOM 7 SPECIFICATIONS 7 8 Specifications for ticket with black mark Printer is provided with 2 mobile sensors for the notch detection as described in chapter 10 The following figure shows an example of paper roll with black mark where L paper width used from 20 mm to 82 5 mm Dmin minimum notch dimension D1 minimum notch to notch distance Ticket axis D1 25 4mm i direbtion of paper feed e black mark can be positioned anywhere across the width of the paper printer automatically choice the sensor used to detect the paper presence according to the selected notch sensor For a correct alignment the black mark distance from the margin must be between 5 and 66mm notch sen sor print head distance CUSTOM usermanual KPM302 KPM303 73 7 SPECIFICATIONS 7 9 Specifications for ticket with labels Paper with labels is
42. d digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit pro ceed to next parameter by pressing the LINE FEED key DEFAULT GATEWAY This parameter identifies the Gateway IP address used to send applications to the external network NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit pro ceed to next parameter by pressing the LINE FEED key MAC ADDRESS This is the number provided by the constructor that identifies the printer this number is univocal NOTE This parameter can t be modified by set up ATTENTION Any changes to network parameters will interrupt browser connection If the server not responding you must reconnect to the new IP address set 5 CONFIGURATION 5 6 Hexadecimal dump This function is used to diagnose the characters received through the communication port the characters are printed out both as hexadecimal codes and ASCII codes Once the self test routine has finished the printer enters Hexadecimal Dump mode The printer remains in standby until a key is pressed or characters are received through the communication port For example in the 200 dpi model for every 8 characters received the hexadecimal and corresponding ASCII codes are printed out if the characters are underlined the receive buffer is full Shown below is an example of a
43. device performs some paper feeds and then it prints the calibration result and the value of the PWM duty cicle of the alignment sensor driver so that it can be perform an optimal notch detection Autosetting Notch OK PWM Duty Cycle 85 3 The Autosetting Notch parameter indicates the result of the self calibration procedure OK will appear if it has been successful NOT OK will appear if the procedure has failed After the printing of the procedure result the device offers the execution of the function of paper characterization Characterize Paper and the change of the Notch B Mark Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following figures of the outgoing voltage of the alignment sensor expressed as a percentage and the Notch B Mark Threshold value This graphic representation is useful to set the most suitable value to assign to the Notch B Mark Threshold pa rameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero The following figure shows an example of paper with the non thermal paper printed with black marks the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark In this case the optimal val
44. e automatically delivery of service email in order to inform the user when a change occurs to operating status of the printer It is possible to select the events to enable the sending of the email 1 IE F DEVICE INFO PRINTER SETTINGS Web Site 2 1l mm mm mm IE 0 00 NER I J M E Mail Service Settings SMTP Server Address smtp xxxxxx it Printer Setup Network Setup SMTP Server Port 25 Email Setup E mail Utente xxxxxx it Email Log E mail From lt PRINTER gt xxxxxxx it E mail Subject test Testo libero E mail Message lt Include Printer Status when Paper End is detected when Near Paper End is detected lt on Printer Power On when Near Paper End is detected on Cut on LF key pressed on FF key pressed Send e mail event on 51 key pressed on S2 key pressed on Cut error lt Paper Jam z on Notch Align error lt Autoload on Head Over Temperature error on Supply Voltage error 4 Reset e mail settings Save e mail settings CUSTOM usermanal KPM302 KPM303 109 12 ADVANCED FUNCTIONS With the tools in the Printer Support section it is possible to download drivers manage l
45. etely white no graphics In this way the only next graphic detected by the sensor for alignment after the printing end will be the notch 10 3 Alignment parameters The alignment point is defined as the position inside the ticket to use for the notch alignment If you use paper with perforation FanFold modules the alignment point corresponds with the edge of the ticket The distance between the notch edge and the alignment point is defined as Notch Distance Referring to the front of the notch the value of Notch Distance can be positive or negative If the Notch Distance value is set to 0 the alignment point is set at the beginning of the notch alignment point notch front alignment point alignment point PRINTING DIRECTION positive values of Notch Distance negative values of Notch Distance The following figure shows an example of paper with alignment point set by a positive value of Notch Distance Notch Distance A PRINTING DIRECTION ac CUSTOM Usermanual KPM302 KPM303 97 alignment point 10 ALIGNMENT To set a negative value of the Distance parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch for example for paper with holes or gap In the following images the value of Notch Dis
46. ies The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this POWER SUPPLY INFORMATION The device is fed by a SELV power supply Safety Extra Low Voltage When power supply unit is installed as accessory in the end product the following items must be considered The power supply must be properly bonded to the main protec tive earthing termination A suitable mechanical electrical and fire enclosure must be provided The power supply has been evaluated for use in a pollution degree 2 environment overvoltage category II An appropriate disconnect device must be provided The power supply must be installed in compliance with the mounting creepage clearance markings and segregation re quirements of the end use application CAUTION PRESENCE OF A LITHIUM BATTERY Risk of explosion if battery is replaced with an incorrect type Dis pose of used batteries according to the instructions WARNING PRESENCE OF DANGEROUS VOLTAGES POWER SUPPLY Risk of electric shock accessory power supply WARNING PRESENCE OF HAZARDOUS MOVING PARTS TABLE OF CONTENTS 1 INTRODUCTION BM 7 1 1 Document structure 7 1 2 Explanatory notes used in this manual aan 7 2 DESCRIPTION 9 2 1 Unpacking the p
47. igure shows the printer overall dimensions with the two additional brackets dimensions in mm 31 150 ie M4 N 4 holes 162 1 150 1 18 KPM302 KPM303 USTOM 3 INSTALLATION The following figure shows the overall dimensions of the printer with the AND DROP configuration and the two additional brackets dimensions in mm 31 150 gt M4 4 holes _ 162 1 150 1 85 200 2 CUSTOM usermanual KPM302 KPM303 19 3 INSTALLATION The following figure shows the overall dimensions of the printer with the BURSTER configuration and the two ad ditional brackets dimensions in mm 31 150 94 holes 162 1 150 1
48. ing com mand Otherwise if connection isn t possible to its IP address a failure notice will appear Example ping 192 168 10 37 Command Prompt a xl icrosoft Windows Version 5 1 2668 Copyright 1985 2861 Microsoft Corp gt gt ping 192 168 18 37 Pinging 192 168 10 37 with 32 bytes of data Reply from 192 168 1 bytes 32 time lt ims TTL 64 Reply from 192 168 1606 bytes 32 time lt ims TTL 64 Reply from 192 168 1686 bytes 32 time lt ims TTL 64 Reply from 192 168 1 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 1 37 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average Gms m 106 KPM302 KPM303 USTOM 12 ADVANCED FUNCTIONS 12 3 Embedded Web Server access To enter the Embedded Web Server type the IP address assigned to the printer into Web browser For example if IP address of the printer is 192 168 10 37 type in the Web browser http 192 168 10 37 On the screen will appear the internal default page that corresponds to the section Device Info The home page is divided into 6 areas whose functions are described below 1 SECTIONS The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support 2 CURRENT PAGE Reports section currently displayed TOOLS Lists the tools available
49. inter immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover Clean the printer sensors to the lock position by using compressed air 58 KPM302 KPM303 User manual CUSTOM 6 ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Clean the area involved in the passage of paper by using compressed air ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Open the upper printer cover to the lock position CUSTOM User manual KPM302 KPM303 59 6 1 2 ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine 2000 clean the device use compressed air or a soft cloth 60 KPM302 KPM303 User manual CUSTOM 6 4 Upgrade firmware WARNING During communication between PC printer for the firmware update it is strictly forbid den to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the printer Note The latest firmware of the printer is available in the download area of the web site www custom biz No
50. ions between the printer and a personal computer using a 9 pin female RS232 serial connectors 10 Q 1 20 RXD d2 TD SIGNAL GND P 60 DSH Q6 70 Q7 crs 90 Q9 PRINTER lt PC Note When use a serial cable we recommend the installation of a ferrite core on the power supply cable 30 KPM302 KPM303 User manual CUSTOM ETHERNET INTERFACE Female RJ45 connector LED LNK Shield Shield Note The functionality of two led are specified in the following table LED FUNCTION 3 INSTALLATION LED LNK Link yellow color the led lights up when a connection is active LED LAN Rx Tx green color the led lights up when occurs a data reception or transmission To directly connect the printer to a Personal Computer use a Cross Over Ethernet cable To connect the printer to a hub device use an UTP Ethernet cable Pin to Pin Note The pinout shown in table represents the input signals to component J15 before the isolation voltage trans former through hole pin CUSTOM User manual KPM302 KPM303 31 3 INSTALLATION 3 6 Driver The drivers are available for the following operating system OPERATING SYSTEM DRIVER INSTALLATION PROCEDURE Windows XP Windows VISTA 32 64bit From the START menu press Enter and Windows key in the path where the SW was saved on your PC then click OK Follow the instructions Windows 7 32 64bit that appear on the
51. l interface Bit for the parity control of the serial interface None parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface Handshaking XON XOFF software handshaking Hardware hardware handshaking CTS RTS NOTE Parameter valid only with serial interface Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full RXFull Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Sharing mode from Mass Storage Disabled sharing mode disabled Enabled sharing mode enabled Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC x 8 9 User manual KPM302 KPM303 45 5 CONFIGURATION PRINT MODE AUTOFEED CHARS INCH SPEED QUALITY PRINT WIDTH PAPER THRESHOLD NOTCH B MARK POSITION NOTCH B MARK THRESHOLD Printing mode Normal enables printing in normal writing way Heverse enables printing rotated 180 degrees Setting of the Carriage Return character CR disabled Carriage Return disabled CH enabled Carriage Return enabled NOTE The parameter is printed only with ESC POS emulation enabled Font selection KPM302 model KPM303 model 11 cpi 15 cpi A 16 cpi B
52. maining portion of the ticket after that the new paper is loaded Enabled When the paper runs out all data in the receive buffer are deleted This parameter allows the ticket management Disabled Short Ticket no check it is possible to manage tickets with length less than the distance between the notch sensor and the printing line Check First before printing the device checks the integrity of the first ticket Adjusting the printing density 50 12 25 37 0 37 25 12 50 User manual KPM302 KPM303 47 5 CONFIGURATION 5 5 Ethernet parameters This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off DHCP CLIENT Setting of the DHCP protocol Disabled protocol disabled Enabled protocol enabled FTP SERVER Setting of the FTP server Disabled server disabled Enabled server enabled IPADDRESS IP adaress of printer this parameter is assigned by the network administrator NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit pro ceed to next parameter by pressing the LINE FEED key SUBNET MASK This parameter identifies the local network adaress NOTE Press the FORM FEED key to modify the value of the highlighte
53. managed by setting a negative value for the Notch Distance parameter see chapter 10 The following figure shows an example of paper with labels PRINTING DIRECTION Edge used for notch alignment with negative distance Ticket margin where L width of paper used from 20 mm to 82 5mm W minimum managed length 25 4mm 1 7 10 Specifications for ticket with hole To use tickets with hole set the Notch B Mark position parameter see printer setup as Transparence value and place both the notch sensors in the gap position so as to be facing see 4 2 The hole can be positioned across the width of the ticket The following figure shows an example for credit card size ticket 84 x 54mm with central hole Ticket margin PRINTING DIRECTION where L width of paper used from 20 mm to 82 5mm minimum height of hole 2mm D minimum width of hole 10mm 74 KPM302 KPM303 USTOM 7 SPECIFICATIONS 7 11 Specifications for ticket with RFID Tag for models with RFID reader The printer models equipped with RFID reader manages ticket with RFID Tag RFID acronym for Radio Frequen cy IDentification is a technology to identify automatically items using radio waves this system is based on wireless data capture from RFID tag using appropriate readers The RFID tag or transponder is made up of e microchip that stores the data including also a unique serial number
54. mode Printing format Character font ESC POS emulation Character font ESC POS emulation models with simplified chinese font 7 SPECIFICATIONS Ticket presence head temperature mobile detector for black mark and translucent gap hole setting by software ticket presence on output cover open cutter compartment open external near paper end 84 080 hours 74 4 dB 73 2 dB ESC POS SVELTA 12 Mbit sec from 1200 to 115200 bps 10 Mbit sec 64 Kbytes 16 Mbytes Logos dynamic management max 2MB graphic memory Capacity max 2 Gbytes 203 dpi 8 dot mm 304 dpi 12 dot mm Thermal fixed head 100 Km 100M pulses Normal 90 180 270 Height Width from 1 to 8 bold reverse underlined italic PC437 PC850 PC860 PC863 PC865 PC858 euro 2 TrueType font PC437 PC850 PC860 PC863 PC865 PC858 euro GB2312 2 TrueType fonts User manual KPM302 KPM303 63 7 SPECIFICATIONS Character font ESC POS emulation models with traditional chinese font Character font SVELTA emulation Printable Barcode Printing speed 2 KPM302 Printing speed 2 of paper Paper width Paper weight External roll diameter Internal roll core diameter Core thickness Paper end Core type CUTTER Paper cut Estimated life PC437 PC850 PC860 PC863 PC865 PC858 euro BIG5 2 TrueType fonts 20 embedded fonts
55. n the device model is given the presence of the barcode reader is given the presence of the RFID reader writer is given the printing head model is given the interface present the message OK appears if functioning and NOT OK if faulty the message OK appears if functioning and NOT OK if faulty the message OK appears if functioning and NOT OK if faulty the message OK appears if functioning and NOT OK if faulty is given the resistance of a dot head is given the voltage of the head is given the temperature of the head is given the number of power ups made is given the number of centimeters of paper printed is given the number of cuts made 5 4 Printer parameters 5 CONFIGURATION This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory PRINTER EMULATION RS232 BAUD RATE RS232 DATA LENGTH RS232 PARITY RS232 HANDSHAKING BUSY CONDITION USB MASS STORAGE USB ADDRESS NUMBER Available emulations for the device SVELTA ESC POS Communication speed of the serial interface 115200 38400 9600 2400 57600 19200 4800 1200 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car 0 NOTE Parameter valid only with seria
56. ng 1 Product code 2 Serial number 3 Hardware release 4 Firmware release To the necessary data proceed as follows KPM302 rel 1 00 PRINTER SETUP PRINTER TYPE Barcode Reader RFID Module PRINTING HEAD TYPE Print a Setup report see paragraph 5 2 firmware release KPM302 rel 1 00 PRINTER SETUP PRINTER TYPE Barcode Reader RFID module hardware release PRINTING HEAD TYPE INTERFACE PROGRAM MEMORY TEST XXXXXX XXX XXXX XXXX XXXXXX XXX XXXX XXXX 0000000000000000000 serial number product code support custom it 14 digits Customer Service Department The label shows the product code Send an e mail to the Technical Service the serial number and the hardware release with the data collected CUSTOM Usermanual KPM302 KPM303 103 11 TECHNICAL SERVICE 104 KPM302 KPM303 USTOM 12 ADVANCED FUNCTIONS 12 ADVANCED FUNCTIONS 12 1 File sharing The printers can be connected to a PC through two types of connections see par 3 4 1 with USB cable 2 with Ethernet cable According to the connection made it is possible to manage drivers fonts and logos of the printer and configure the operating parameters in three different ways 1 by files sharing from Mass Storage in case of USB connection 2 by files sharing from FTP Server connection in case of Ethernet connection 3 by entering the Embedded Web Server in case of
57. nt Immunity characteristics Limits and methods of measurement EN 60950 Safety of information equip ment including electrical business equipment GUIDELINES FOR THE DISPOSAL OF THE PRODUCT The crossed out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted munici pal waste For more detailed information about recycling of this product refer to the instructions of your country for the disposal of these products Do not dispose of this equipment as miscellaneous solid municipal waste but arrange to have it collected separately The re use or correct recycling of the electronic and electrical equipment EEE is important in order to protect the environment and the wellbeing of humans n accordance with European Directive WEEE 2002 96 EC special collection points are available to which to deliver waste electrical and electronic equip ment and the equipment can also be handed over to a distributor at the mo ment of purchasing a new equivalent type The public administration and producers of electrical and electronic equipment are involved in facilitating the processes ofthe re use and recovery of waste elec trical and electronic equipment through the organisation of collection activities and the use of appropriate planning ar rangements Unauthorised disposal of waste electrical and electronic equipment is punishable by law with the appropriate penalt
58. ogos and test some printer function for demonstrative and service purpose The following figure shows the page for the ADVANCED FUNCTIONS tool It is divided into 4 areas 1 SECTIONS CURRENT PAGE TOOLS ADVANCED FUNCTION Web Site PRINTER SUPPORT Download Driver Advanced Function Picture Settings Font Settings Firmware Upgrade The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support Reports section currently displayed Lists the tools available within the chosen section Displays all the tests available for the printer printing a test page the font test and the logos test the self calibration of the notch sensors and the ticket align ment E Advanced Function Warning Use these function only when the printer is in standby All functions below if used while the printer is executing a print job from communication port may corrupt the printout Print Test Page Test Page Exec Test Page Logo Description Logo Test Print all Logos Logo Test Exec Logo Test Font Description Font Test ESC POS 11 CPI Font Test Exec Font Test Advanced Function Notch Autoset Exec Notch Autoset Characterize Paper Exec Paper Characterization Align icket to print Exec Align Align ticket to cut
59. old 0 1 2 3 4 5 6 0 30 3 60 6 90 1 40 4 TO 96 2 50 96 5 80 96 Notch Distance mm Ticket Locking 0 1 0 Disabled 1 Enabled PaperEnd Buffer Clear 0 1 0 lt Disabled 1 Enabled Ticket Management 0 1 2 0 Disabled 2 Check First 1 Short Ticket Print Density 0 1 2 3 4 5 6 7 8 0 50 90 3 12 6 25 1 37 4 0 7 lt 37 9 25 5 12 8 50 118 KPM302 KPM303 User manual 12 ADVANCED FUNCTIONS INTERFACE RS232 Baud Rate 1 2 3 4 5 6 8 1 1200 bps 4 9600 bps 7 57600 bps 2 2400 bps 5 19200 bps 8 115200 bps 3 4800 bps 6 38400 bps RS232 Data Length 0 1 0 8 bits chr 1 7 bits chr RS232 Parity 0 1 2 0 None 2 Odd 1 Even RS232 Handshaking 0 1 0 Xon Xoff 1 Hardware Busy Condition 0 1 0 RxFull 1 OffLine RxFull USB Mass Storage 0 1 0 Disabled 1 Enabled USB Address Number 0 1 2 3 4 5 6 7 8 9 0 0 4 4 8 8 1 1 5 5 9 9 2 2 6 6 3 3 7 7 SVELTA Ticket X Dimension Ticket Y Dimension Notch Distance Notch Width Barcode Timeout Ticket Offset X Ticket Offset Y NETWORK DHCP Client 0 1 0 Disabled 1 Enabled FTP Server 0 1 0 Disabled 1 Enabled IP Address Subnet Mask Default Gateway Domain Name System TCP Printer Port MAC Address Read only NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator
60. ons for ticket with barcode for models with reader for one dimensional barcode 72 7 9 Specifications for ticket with black mark cede se e ener e cena ee en De aha 73 7 9 Specifications for ticket with 1 74 7 10 Specificatioris Tor ticket with hole ettet Seer e e ler ete d a bk Rex 74 7 11 Specifications for ticket with RFID Tag for models with RFID 75 7 12 Character sets in ESC POS emulation uie ret ar d a n aan eh a 77 7 13 Character sets SVELTA 84 8 rhone rax ERE Siri n RELERERRRIRERNE aaa Eaa apioa raaraa KAKERA R KORR SERE FR RR Yu REN SER RR ERES ERR NER 85 CUSTOM usermanual KPM302 KPM303 5 TABLE OF CONTENTS O ACCESSORIES un P 87 9 1 Paper fol Mae CEU OD exceed 88 10 Bel qm 91 10 1 Enable alignmertt oci ertt eter cett een 92 10 2 Calibration 95 10 3 Alignment parameters sec ae a a eu 97 10 4 Printing area t mdp ne med IER RISE eda EE RATE 101 11 TECHNICAL SERVICE rire EXE NR eR a
61. printed instead the missing character All commands for printing configuration are usable both with TrueType fonts and with embedded fonts It is possible to address the TrueType font respects the UNICODE standard see www unicode org by using UTF 8 or UTF 16 encoding CUSTOM Usermanual KPM302 KPM303 83 7 SPECIFICATIONS 7 13 Character sets in SVELTA emulation In SVELTA emulation the printer has 20 embedded fonts of varying width which may be accessed through control characters see commands description in SVELTA emulation of Command Reference The following list shows the font available and relative dimensions in dot e Font HEL8PT8 Proportional Font with fixed height H 28 dot e Font HEL10PT8 6 Proportional Font with fixed height H 34 dot Font HEL14PT8 6 Proportional Font with fixed height H 50 dot e Font HEL16PT8 6 Proportional Font with fixed height H 55 dot Font 18x24 Font 18x24 in ESC POS emulation Font 14x24 Font 14x24 in ESC POS emulation Font 10x24 Font 10x24 in ESC POS emulation e Font 8x12 9 Fixed Font e Font 8x12 2 Fixed Font e Font 12x12 Fixed Font e Font 14x11 9 Fixed Font e Font 16x24 Fixed Font e Font 16x24 1 8 Fixed Font e Font 16x24 2 8 Fixed Font e Font 20x15 Fixed Font e Font 28x20 Fixed Font e Font 14x24 1 EO Fixed Font e Font 16x24CN 9 Fixed Font e Font OCRB 20 32 8 Fixed Font For further informations
62. reader of one dimensional barcode ONE DIMENSIONAL BARCODE READER mod CX002 Scan rate Sensor Light source Ambient light Fluorescent lamp Resolution 7 SPECIFICATIONS 200 scans sec Liner CCD Sensor Red Leds 630 nm 3000 LUX MAX 5 mil 0 127 mm ALL UPC EAN JAN Code 39 Code 39 Full ASCII Code 128 Readable barcode Code 93 Interleave 25 Industrial 25 Matrix 25 China Postage CODABAR NWT Code 11 MSI PLESSEY Code 32 NOTE 0 Only for models with one dimensional barcode reader 7 5 Printer dimensions MECHANICAL SPECIFICATIONS Length Height Width Weight NOTE 0 Referred to model without paper roll and the STANDARD configuration 191 mm with cutter cover closed 123 mm with printer cover closed 160 mm 3500 g CUSTOM Usermanual KPM302 KPM303 67 7 SPECIFICATIONS The following figure shows the dimensions of the printer dimensions in mm 150 E M4 holes amp 8 gt 68 KPM302 KPM303 User manual 110 7 SPECIFICATIONS The following figure shows the dimensions of the printer in the AND DROP configuration dimensions in mm 31 150 gt M4 N 4 holes
63. rinter ananasen lise 9 2 2 Printer components EE EN EN 10 2 3 Key functions ae aa anaeroben MM 13 2 4 Status led EG EEE 15 3 INSTALLATION 17 3 1 Fixing Drackets vvs 17 3 2 BURSTER conflgutEaliOD au fec det o a e Ol ec lee 21 3 9 CUT AND DROP configuratloh ansehe a ax ied ardere 24 SA COMMECUONS b Sb 28 3 5 NVE 29 3 0 a 32 4 OPERATION benker benken bade unne spes 33 4 1 Adjusting paper WA nt 33 4 2 Adjusting notch sensors position nennen 34 4 3 dd 37 4 4 Paper roll inisertlon PERS PERBERSEBEFRLEEFFFBEEESELPBEULESTSHEEREEICREVEBEER 38 5 CONFIGURATION 41 5 1 Configuration ModE sser seta einen 41 5 2 SETUP MO DOM aa enacted pera Aenean ENTRA 43 SENEC 44 5 4 Printer
64. s see par 12 8 Referred to a standard CUSTOM receipt L2 10cm Density 12 596 dots on For external rolls diameter higher to 100mm it s recommended to use a paper pretensioning device CUSTOM User manual KPM302 KPM303 65 7 SPECIFICATIONS 7 2 Character specifications in ESC POS emulation KPM302 Character set 3 Character density 11 15 cpi 20 cpi Number of columns 35 45 64 Chars sec 2900 3800 5300 Lines sec 83 83 83 Characters L x H mm Normal 2 25 x 3 1 75 x3 1 25 x 3 KPM303 Character set 3 Character density 16 cpi 23 cpi 30 cpi Number of columns 53 68 96 Chars sec 5300 6800 9600 Lines sec 100 100 100 Characters L x H mm Normal 1 5x2 1 2 2 0 8 2 7 3 Specifications for RFID reader writer TRANSPONDER SPECIFICATIONS HF high frequency RFID 13 5Mhz 2 ISO 14443A Mifare 1K 4K and Ultralight ISO 15693 i Code tags Supported transponders UHF ultra high frequency RFID 900 Mhz 9 ETSI fully compliant to the European Regulation ETSI EN 300 220 869 525 MHZ FCC compliant to the US telecommunication regulation FCC part 15 902 928 MHZ ISO 18000 6B Philips UCODE EPC 1 19 EPC Class1 Gen2 NOTE Only for models with RFID reader writer mifare icode 2 With optional ASK support also the ISO 14443B Felica Calypso and also other minor RFID standards 9 Other UHF protocols are available with firmware upgrade 66 KPM302 KPM303 User manual CUSTOM 7 4 Specification for
65. s provided with sensors for the use of alignment notch in order to handle roll of tickets with pre printed fields and a fixed length Fan Fold module of tickets with pre printed fields and a fixed length The alignment notch may be formed by e black mark printed on paper see par 7 8 hole between two tickets see par 7 10 between two labels see par 7 9 All alignment sensors are reflection sensors this kind of sensor emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor considering that the light is reflected by the white paper and absorbed by the black mark To use tickets with holes or labels with gap it is possible to use the same sensors as transparence sensors coupled two by two a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected The presence of the hole gap is detected evaluating the amount of light that arrives to the opposite sensor consid ering that the paper doesn t allow the beam of light to reach the receiver whereas a gap or a hole lets the light to reach the receiver The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment CUSTOM usermanual KPM302 KPM303 91 10 ALIGNMENT 10 1 Enable alignment Printer is provided with two mo
66. se gt 5 143 zh a a CUSTOM User manual KPM302 KPM303 79 7 SPECIFICATIONS PC863 CODE TABLE Canadian French Char Hex Dec 175 80 KPM302 KPM303 User manual CUSTOM 7 SPECIFICATIONS PC865 CODE TABLE Nordic gt 143 f aig a CUSTOM User manual KPM302 KPM303 81 7 SPECIFICATIONS 858 CODE TABLE Euro symbol 218 U NOTE To print the Euro symbol the command sequence is 1B 74 13 D5 see Command Reference 82 KPM302 KPM303 User manual CUSTOM 7 SPECIFICATIONS In ESC POS emulation it is possible to use TrueType fonts To be used TrueType font must be monospace type every character of the font must have the same dimension The check is made by the printer when the font is selected TrueType fonts will be automatically scaled by the printer in order to obtain the same available width for the embed ded fonts 11 15 and 20 cpi for the 200dpi model and 16 23 and 30 cpi for the 300dpi model The quality of TrueType fonts and the correct positioning into the printable area will result from the font producers and the font implementation The available code tables are PC437 PC850 PC860 PC863 PC865 PC858 PC866 PC852 WPC1252 For the correct printing of the code tables it is necessary that the selected TrueType font contains all the characters in the tables Otherwise the O symbol will be
67. stance Sign Notch Distance mm x 10 21 Notch Distance mm x 1 L9 Notch Distance mm x 1 0 The Notch Distance parameter may be modified as follows during the Setup procedure of the device see chapter 5 by modifying the Setup ini file see par 12 9 byusing the 1D E7 command for more details refer to the Commands Manual e bydriver CUSTOM Usermanual KPM302 KPM303 99 10 ALIGNMENT SVELTA EMULATION The ticket features and the alignment parameters may be modified as follows by using the parameters of the lt LHT gt command for more details refer to the Commands Manual by modifying the Setup ini file see par 12 9 e by driver The following figure shows the some of parameters for alignment of the Setup ini file Ticket X Dimension Ticket Y Dimension e Notch Width e Notch Distance Ticket X Dimension Alignment point NON THERMAL SIDE paper axis Notch Width Notch Width 4 Ticket Y Dimension 1 L Notch Distance Notch Distance 100 KPM302 KPM303 USTOM 10 ALIGNMENT 10 4 Printing area It is important to well calibrate the height of the printing area of ticket according to the inter notch distance in order to print ticket containing only one notch and to not overlay printing to a notch that will make it useless for the next alignment The following figure shows an ex
68. t and the notch see chapter 10 The numeric value of the distance is made up with the following four parameters for the setting of three digits two for the integer part of the number and one for the decimal part and of the sign Sign setting NOTCH DISTANCE SIGN D i positive distance negative distance Setting the digit for tens NOTCH DISTANCE mm x 101 0 3 6 9 1 4 7 2 5 8 Setting the digit for units NOTCH DISTANCE mm x 1 0 3 6 9 1 4 7 2 5 8 Setting the digit for decimals NOTCH DISTANCE mmx 1 02 3 6 9 1 4 7 2 5 8 NOTE For example to set the notch distance to 15 mm modify the parameters as follows Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 5 Notch Distance mm x 1 0 NOTE If the Notch B Mark Position parameter is disabled the parameters for the Notch Distance are not printed This parameter enables disables the block of the paper inside the device where the ticket is not cut with the cutter but is presented for the manual tear off by the user Disabled paper block disabled Enabled paper block enabled NOTE If the Notch B Mark Position parameter is disabled the parameter is not printed Cleaning mode of the data in receive buffer if the printing is stopped due to lack of paper Disabled D The data remain in the receive buffer When the paper runs out the printer keeps the remaining data in the receive buffer and prints the re
69. tance parameter is set to A PRINTING DIRECTION Notch front Alignment point PRINTING DIRECTION Notch front Alignment point PRINTING DIRECTION Notch front 0 Alignment point If the notch is placed on the non thermal side of paper the Notch Distance value can have a minimum value of 5mm negative value and a maximum of 66mm This maximum value is imposed by the mechanical distance between the lower notch sensor and the printing head 98 KPM302 KPM303 User manual CUSTOM 10 ALIGNMENT The following figure shows section of the device with the paper path and the distances in mm between the align ment sensors the printing head and the cutter cutting line where A 24mm distance between the cutting line cutter and the printing line head on paper B 66mm distance between the the printing line head and the alignment sensors NOTCH SENSORS PRINTING HEAD CUTTER Vin 24 00000 ESC POS EMULATION To define the alignment point you need to set the printer parameters that compose the numerical value of the Notch Distance parameter For example to set a notch distance of 15mm between the notch and the alignment point the parameters must be set on the following values Notch Di
70. te Install on the PC used for printer upgrading the UPGCEPRN software available in the download area of the web site www custom biz UPDATE VIA SERIAL INTERFACE Proceed as follows 1 Print the SETUP report see chapter 5 2 Switch off the printer 3 Connect the printer to the PC using a serial cable see paragraph 3 4 4 Switch ON the printer 5 Start the software UPGCEPRN 6 Select the update file PSW location Firmware rel None Printer type None Hardware rel None Selected port None PSW Version None File cfa None File psw Begin upgrade Data flush status Upgrade status Port config No upgrade thread active Communication port not init CUSTOM 6 MAINTENANCE 7 Select the serial communication port ex COM1 Select the system communication port Avaible port SN 2 Cancel Selected port oom File psw CJ CAKPM302 PSW Data flush status N status Port config Ready to start Communication port not init 8 Detecting and setting of the parameters necessary for serial communication are performed automati cally and then updating begins 9 After a few minutes a message on the screen warns that the update is completed Upgrade OK xi A Upgrade succesfully completed a 10 Print a new SETUP report to verify the new firm ware release see chapter 5 UPDATE VIA USB INTERFACE
71. ter Exec Align to cut Cut Paper Exec Paper Cut Reset To Factory Default Reset To Factory Default 110 KPM302 KPM303 User manual 12 ADVANCED FUNCTIONS 12 5 Locator With the printers it is possible to use an external software to perform a search for printers connected to the network with Ethernet cable even without knowing the IP addresses of individual printers The following figure shows the software interface 1 DEVICES Displays the list of the connected printers 2 START Stars a new search 3 CONF Enters the configuration window of the network parameters of the selected printer CeEthLctr lt PRINTER gt Web Site 1 About Icon Smalllcon List Details Printer Name Printer Model IP Address Subnet Mask Mac Address 1 4 Grind 6 PRINTER 1 gt 00040175 192 168 10 37 255 255 240 0 00 0 2 57 07 04 lt PRINTER 2 gt 00040175 192 168 10 44 255 255 240 0 00 0 2 69 01 02 a recs Find device Device Selected 2 c 3 Start Conf 4 Web em 4 TXLife Q9 RXLife Exit CUSTOM Usermanual KPM302 KPM303 111 12 ADVANCED FUNCTIONS 12 6 Drivers installation Embedded Web Server To install a new driver update for the printer enter the DRIVER page of the PRINTER SUPPORT section of the embedded Web Server see the following figure DEVICEINFO PRINTERS
72. th alignment enabled 14 KPM302 KPM303 user manual LF 51 52 perform the ticket alignment and the cut CUSTOM 2 DESCRIPTION 2 4 Status led flashes The Status led indicates hardware status of device Given in the table below are the various led signals and the corresponding printer status STATUS LED DESCRIPTION PRINTER OFF GREEN Q ON PRINTER ON NO ERROR 1x RECEIVING DATA GREEN VT 2 RECEIPT ERRORS PARITY FRAME ERROR OVERRUN ERROR COMMUNICATION e STATUS 3x COMMAND NOT RECOGNIZED 4x COMMAND RECEIPT TIME OUT 2 PRINT HEAD OVER TEMPERATURE YELLOW RECOVERABLE 4 PAPER JAM ERROR 5x POWER SUPPLY VOLTAGE INCORRECT 6x COVER OPEN 3x RAM ERROR RED BE EEPROM ERROR ERROR 5x CUTTER ERROR 6x CUTTER COVER OPEN CUSTOM usermanual KPM302 KPM303 15 2 16 KPM302 KPM303 USTOM 3 INSTALLATION 3 INSTALLATION 3 1 Fixing brackets The printer includes a kit for the assembly of two additional fixing brackets see following figure The kit contains 1 Two fixing brackets 2 No 4 fixing screws Assembly instructions Fixing the brackets to the printer as shown in the following figures NOTE The brackets fixing procedure is the same for all the printer models available CUSTOM User manua KPM302 KPM303 17 3 INSTALLATION The following f
73. the configurable parameters listed in text format and di vided into some sections indicated in square brackets The available values for every parameter are listed after the parameter name The value marked with the symbol is the default one To modify printer s parameters change the numeric value after the name of parameters To set the parameter to the default value change the numeric value with the symbol D The Setup ini file permits the configuration of the following parameters PRINT Printer Emulation 0 1 0 ESC POS 1 SVELTA Print Mode 0 1 0 Normal 1 Reverse Autofeed 0 1 0 CR disabled 1 CR enable Chars inch 0 1 0 A 11 15 cpi 1 A215 B 20 Speed Quality 0 1 2 0 High Quality 2 High Speed 1 Normal Paper Width 0 1 2 3 4 5 6 7 8 9 10 02 54 mm 11 76 mm 22 lt 34 mm 11 12 13 14 15 16 17 12 56 mm 12 78 mm 23 36 mm 18 19 20 21 22 23 24 2 58 13 80 24 38 25 26 27 28 29 30 3 60 mm 14 82 25 40 4 62 15 20mm 26 42 mm 5 64mm 16 22 mm 27 44 mm 6 66 mm 17 24 mm 28 46 mm 7 68 mm 18 26 mm 29 48 mm 8 70 mm 19 28 mm 30 50 mm 9 72 mm 20 30 mm 31 52 mm 10 74 mm 21 32 mm Paper Threshold 0 1 2 3 4 5 6 0 30 96 3 60 96 6 90 9 1 40 95 4 709 2 50 96 5 80 96 Notch B Mark Position 0 1 2 3 0 lt Disabled 2 Bottom 1 lt Top 3 Transparence Notch B MarkThresh
74. tion 5 2 Setup report 5 CONFIGURATION The following figures show the setup reports of the printer The shown values for parameters are sample values for the list and the description of printer and Ethernet parameters see the following paragraphs PRINTER NAME and FIRMWARE RELEASE PRINTER STATUS see paragraph 5 3 PRINTER PARAMETERS see paragraph 5 4 KEYS FUNCTIONS see paragraph 2 3 KPM302 rel 1 00 PRINTER SETUP PRINTER TYPE Barcode Reader RFID module PRINTING HEAD TYPE INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST PRINTER HEAD Rav HEAD VOLTAGE HEAD TEMPERATURE POWER ON COUNTER PAPER PRINTED CUT COUNTER Printer Emulation RS232 Baud Rate RS232 Data Length RS232 Panty iei etre RS232 Handshaking Busy Condition USB Mass USB Address Number Print MOG iis seii cde cerra cese tea Erud Autofeed Chars inch Speed Peper Paper Threshold Notch B Mark Position Notch B Mark Threshold Notch Distance mm PaperEnd Buffer Clear Ticket
75. to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the power supply Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot GENERAL INSTRUCTIONS CUSTOM ENGINEERING S p A declines all responsibility for accidents or damage to persons or property occurring as a re sult of tampering structural or functional modifications unsuitable or incorrect in stallations environments not in keeping with the equipment s protection degree or with the required temperature and humidity conditions failure to carry out maintenance and periodical inspections and poor repair work THE CE MARK AFFIXED TO THE PRODUCT CER TIFY THAT THE PRODUCT SATISFIES THE BASIC SAFETY REQUIREMENTS The device is in conformity with the es sential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2006 95 CE and 2004 108 inasmuch as it was designed in conformity with the provisions laid down in the follow ing Standards EN 55022 Class B Limits and methods of measurements of radio disturbance characteristics of Information Technol ogy Equipment EN 55024 Information Technology Equipme
76. ue for the Notch B Mark Threshold parameter is placed about half of the peak NON THERMAL SIDE Notch B Mark Threshold CUSTOM vsermanal KPM302 KPM303 95 10 ALIGNMENT The following figure shows example of paper with holes the outgoing voltage is constant while passing the per between two holes and presents a variation at each hole In this case the optimal value for the Notch B Mark Threshold parameter is placed about half of the variation NON THERMAL SIDE Notch B Mark Threshold variation The following figure shows an example of paper with the non thermal paper printed with black marks and other graphics for example a barcode the outgoing voltage is constant while passing the white paper between two notches presents a peak at each black mark and presents some noise at each barcode In this case the optimal value for the Notch B Mark Threshold parameter is located about halfway between the peak value and the maximum value of the noise NON THERMAL SIDE Notch B Mark Threshold 96 KPM302 KPM303 User manual CUSTOM 10 ALIGNMENT If the maximum value of noise read by the sensor is very close to the peak value it might be difficult to place the value of the Notch B Mark Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing end and the front notch is compl
77. within the chosen section PRINTER PICTURE Displays a picture representative of the printer operational status The picture changes depending on the parameters reported in area number 5 5 REAL TIME STATUS Report a list of operating parameters controlled and monitored in real time with a regular refresh from 5 to 15sec 6 TIME AND DATE Displays the current time and date a a iy Web Site lt PRINTER gt Ticket Printer 2 DEVICE INFO T Ta re 5 M NT 3 _ RealTime Status le Cover Open Model Information Paper End Printer Parameter pr Near Paper End Network Settings 2 7 Advanced Status d amp DS og Paper rolling IE ei J Pr Paper End 2 4 2 2 18 Ticket Out Ps DE I EN 753 1 LF key pressed DIS E It I DE FF key pressed N d 5 f A 7 51 key pressed N amp p p 52 key pressed d TS mz p Over temperature SE p Pr Supply Voltage error lt 7 7 CN T p 9 Cutter error UNS Cutter Open 4 Memories Error ZZ

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