User Manual - Belkin Business
Contents
1. 16 Gp m i Vies 3 GE 15 7 PS 2 Console mouse Port 13 Video Diagnostic LEDs Computer USB KM port 14 Console HDMI Ports 9 Computer audio port 15 Computer DP Ports 10 Computer CAC USB Port 16 Mounting Track 11 Mounting Track 12 DC Power Jack 14 Specifications Part No Enclosure Faceplate Power Requirements AC Input No of Users Supported No of Computers Supported No of monitors per computer supported Video supported F1DN104P 3 FIDN104W 3 F1DN104Q 3 Heavy duty extruded aluminum enclosure with metal faceplate 12V DC 1 5A maximum power adapter with center pin positive polarity for F1DN104P 3 12V DC 3A maximum power adapter with center pin positive polarity for F1DN104W 3 and F1DN104Q 3 100 to 240VAC 4 4 F1DN104P 3 1 monitor F1DN104W 3 2 monitors F1DN104Q 3 4 monitors F1DN104P 3 amp FIDN104W 3 HDMI capable display for console area DisplayPort capable displays for computers input area F1DN104Q 3 HDMI capable display for console area DisplayPort and DVI I capable displays for computers input area Resolution supported Console Keyboard Port Console Mouse Port Console CAC Input Console Monitor Port Console Speaker CPU Keyboard Mouse Ports CPU CAC Ports CPU Keyboard Mouse Ports CPU Audio HDMI and DisplayPort 1 1 1 2 ports support 4K 2K UHD resolutions of up to 3840x2160 pixels DVI I port supports up to 2560x1600 pixels F1DN104Q 32. User Manual F1DN104P 3 Advanced Secure 4 Port DisplayPort KVM PP 3 0 F1DN104W 3 Advanced Secure 4 Port DisplayPort Dual Head KVM PP 3 0 F1DN104Q 3 Advanced Secure 4 Port Quad Head KVM PP 3 0 Document Number HDC10386 Rev C TABLE OF CONTENTS Table of Contents Introduction 2000002200 E AR EK X RR RR 1 Package Contents cus asks kenar RR RERO ERE AREE ss 1 Safety Precautions soii Tees bie ait acd eau REOR 2 User Guidance amp Precautions Li 3 VGFVIBW iis cios REED EIA 5 Security Features ci AR 5 Tamper Evident Labels woo corsa he rn a 8 6 Other Foalilb8 sas masa ia a dimen sues 7 Equipment Requirements c eee ee eee eee 9 System Requirements Li 10 Unit Display Diagrams cirie a 11 Specifications iua arri 15 Installationi lt lt 2 ssscssiierenesisrioneo e pis BORER 17 Pro COnfiguiraliOfi ss css sex tx y RR RR RR RR E rai 17 Connection and Installation 18 Color Code Chip Installation 0 0 0000000008 20 Operating the KVM Switch liess een 21 Common Access Card CAC Configuration and OPERATION 22 Troubleshooling iii a a we e at nid RO CC n a 23 Information 2 rrs ce X W E a REM RENE E TER 27 INTRODUCTION Thank you for purchasing this Belkin Secure DisplayPort KVM This Switch is designed for use in secure environment installations The Switch offers safe centralized control which prevents unintended
3. confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services 30 belkinbusiness com O 2015 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS is a trademark of Apple Inc registered in the U S and other countries
4. immediately and contact technical support In case a connected device is rejected in the console port group the user will have the following visual indications a When connecting a non qualified keyboard the keyboard will be non functional with no visible keyboard strokes on screen when using the keyboard b When connecting a non qualified mouse the mouse will be non functional with mouse cursor frozen on screen c When connecting a non qualified display the video diagnostic LED will flash green and video will not work d When connecting a non qualified USB device CAC LED will flash green and USB device will be inoperable User Guidance amp Precautions Con 8 10 11 12 Do not connect product to computing devices a That are TEMPEST computers b That include telecommunication equipment c That include frame grabber video cards d That include special audio processing cards Important Before re allocating computers to channels it is mandatory to power cycle product keeping it powered OFF for more than 1 minute Product log access and administrator configuration options are described in product Administrator Guide Authentication session will be terminated once product power is down or user intentionally terminates session If you are aware of any potential security vulnerability while installing or operating product please remove product from service immediately and contact us in one of the ways
5. listed in this manual OVERVIEW Security Features Product is designed manufactured and delivered in security controlled environments Below is a summary of the main advanced features incorporated in product NIAP PPS Ver 3 0 compliant Product is designed from scratch to comply with latest NIAP PPS ver 3 0 standard Thoroughly tested product meets international NIAP security requirements and covers latest technologies Optimized for USB USB 1 1 2 0 3 0 and Type C to support newest peripherals Optimized for HDMI and DisplayPort video Enables newer protocols such as MHL to support mobile devices and not only computers e Supports modern user interaction modes such as cursor control touch screen multi touch and more Advanced isolation between computers and shared peripherals The emulations of keyboard mouse and display EDID prevent direct contact between computers and shared peripherals Product design achieves maximal security by keeping the video path separate with keyboard and mouse switched together purging keyboard buffer when switching channels All these features contribute to strong isolation between computer interfaces maintained even when product is powered off Unidirectional data flow USB audio and video Unique hardware architecture components prevent unauthorized data flow including Optical unidirectional data flow diodes in the USB data path that filtrate and reject unqualified
6. only USB Type A or PS 2 Mini DIN 6 pin female connector USB Type A or PS 2 Mini DIN 6 pin female connector USB Type A 1 x HDMI1 4 female connector F1DN104P 3 2 x HDMI1 4 female connector F1DN104W 3 3 x HDMI1 4 female connector amp 1 x DVI I female connector F1DN104Q 3 1 8 3 5mm female USB Type B USB Type B USB Type B 1 8 3 5mm female 15 CPU Monitor Ports Port Selectors LED Indicators User Channel Selection Methods Operating Temp Storage Temp Humidity Dimensions 1 x DisplayPort 1 1 1 2 female connector F1DN104P 3 2 x DisplayPort 1 1 1 2 female connector F1DN104W 3 3 x DisplayPort 1 1 1 2 female connector amp 1 x DVI I female connector F1DN104Q 3 4 4 Front panel push buttons 32 to 104 F 0 to 40 C 4 to 140 F 20 to 60 C 0 80 RH non condensing F1DN104P 3 12 5 W x 1 7 H x 6 4 L inches 317 5 W x 43 2 H x 162 6 L mm F1DN104W 3 12 5 W x 2 5 H x 6 4 L inches 317 5 W x 63 5 H x 162 6 L mm F1DN104Q 3 12 5 W x 3 8 H x 6 4 L inches 317 5 W x 96 5 H x 162 6 L mm Weight Made in Product Life Cycle Warranty F1DN104P 3 3 9 Ibs 1 77kg F1DN104W 3 4 85 Ibs 2 2kg F1DN104Q 3 5 85 Ibs 5 65kg Designed in California Assembled in US with US and Foreign components 5 years 3 years 16 INSTALLATION Pre Configuration Where to place the Switch The enclosure of the Switch is designed for
7. power switch is in the ON position The Switch makes rapid clicking noises and the port LEDs flash continuously when turned on e fthe clicking noises continue the unit may have been tampered with or experienced severe impact NOTE This Switch is equipped with active anti tamper triggers Any attempt to open the enclosure will activate the anti tamper triggers and render the unit inoperable If the unit s enclosure appears disrupted or if all the port LEDs flash continuously please call Belkin Technical Support at 800 282 2355 23 Video lam getting ghosting shadowing or fuzzy images on my monitor Check that all video cables are inserted properly to the Switch computer and monitor With everything connected power cycle the Belkin Advanced Secure DisplayPort KVM to reset the video Make sure the Video Diagnostic LED is solid green Check that the monitor you are using supports the resolution and refresh rate setting on your computer Lower the video resolution of your monitor Check that the video cable length does not exceed 15 feet 4 6m Check that the graphics card you are using supports the resolution and refresh rate setting on your computer Connect the monitor directly into the computer you are having trouble with to see if the problem still appears Do not use video splitters lam getting a blank screen on my monitor Ensure that the power switch is in the ON position Check th
8. this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warrants the Belkin product for three years What will we do to correct problems Product Warranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product Belkin reserves the right to discontinue any of its products without notice and disclaims any limited warranty to repair or replace any such discontinued products In the event that Belkin is unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use 27 What is not covered by this warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brow
9. USB devices Secure analog audio diodes that prevent audio eavesdropping at TEMPEST level with no support for microphone or any other audio input device Video path is kept separate from all other traffic enforcing unidirectional native video flow EDID emulation is done at power up and blocks all EDID MCCS writes For DisplayPort video filtration of AUX channel exists to reject unauthorized transactions Isolation of power domains Complete isolation of power domains prevents signaling attacks Secure administrator access amp log functions Product incorporates secure administrator access and log functions to provide auditable trail for all product security events including battery backup life for anti tampering and log functions Non reprogrammable firmware prevents the ability to tamper with product logic OVERVIEW Always on active anti tamper system Active anti tampering system prevents hardware implants and wireless key loggers Any anti tampering attempt causes isolation of all computers and peripheral devices rendering product inoperable and showing clear indications of tampering event to user Holographic security tamper evident labels are placed on the enclosure to provide a clear visual indication if product has been opened or compromised Metal enclosure is designed to resist mechanical tampering with all microcontrollers protected against firmware read modification and rewrite Tamper Evident Labels be
10. a different CAC reader Important Security Note If you are aware of potential security vulnerability while installing or operating this product we encourage you to contact us immediately at the following email address gov_security belkin com The gov_security belkin com email address is not intended to reach technical support on Belkin products or services 26 INFORMATION FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin International Inc of 12045 E Waterfront Drive Playa Vista CA 90094 declare under our sole responsibility that the products comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the products are in conformity with Emissions Standard EN55022 and with Immunity Standard EN55024 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of
11. at the display is turned on Check that the cables are connected and check that the display input is DisplayPort Check that all video cables are inserted properly Ensure that the power cord is inserted securely to the AC inlet Connect your monitor directly to the computer to verify that your monitor is functioning properly Reboot the computer Try a different video cable Try a different monitor Ensure to download the latest display drivers I have difficulty inserting a DisplayPort cable into the Switch Check that the connectors are not bent or damaged Check if the contacts on the Switch DisplayPort connectors are not bent or damaged 24 Keyboard The computer does not detect my keyboard or my keyboard does not work when switch computers or reboot Check that the keyboard you are using is connected properly to the Switch in the USB port labeled Keyboard Check that the USB cable between the Switch and the computer is completely connected Try connecting to a different USB port on the computer Make sure the keyboard works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a keyboard with an integrated USB hub or other USB integrated devices If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different keyboard Do not use a USB ext
12. cts do not support wireless mice In any case do not connect wireless mouse to product PS 2 Mouse and Keyboard console ports The product console PS 2 keyboard and mouse ports are compatible with standard PS 2 keyboards and mice User Display The console video ports are compatible with DisplayPort1 1 1 2 10 Unit Display Diagram Front View F1DN104P 3 model shown belkin 1 LED Indicator 2 Port Selector jO 2 O Tamper Evident Seal CAC Enable Switch F1DN104C 3 model only Name Label Guide Color Chip 11 Unit Display Diagram Back View F1DN104P 3 model shown oa hwnd 11 12 13 14 Console USB CAC Reader Port and LED DCU port Non operative for future use Console Audio out jack Console USB Mouse Port Console USB Keyboard Port Console PS 2 keyboard port 10 11 12 15 Console PS 2 mouse port Computer USB KM port Computer audio port Computer CAC USB Port Mounting Track DC Power Jack 13 14 15 16 16 Video Diagnostic LED Console HDMI Port Computer DP port Mounting Track 12 Unit Display Diagram Back View F1DN104Q 3 model shown 1 2 345 6 7 8 9 10 o OO pe
13. data transfer between computers running at different security levels The Switch provides the highest security safeguards and features that meet today s Information Assurance IA computing requirements Belkin Advanced Secure DisplayPort KVM is especially challenging in terms of security as DisplayPort is a very robust protocol by nature which is capable of transferring various types of information such as USB and Ethernet other than display Belkin has developed this unique Secure KVM switch with the highest possible security in mind assuring no leakage of information between connected computers through any channels including DP dedicated channels This User Manual provides all the details you ll need to install and operate your new Switch in addition to expert troubleshooting advice in the unlikely event of a problem Reporting Belkin Product Security Vulnerability If you are aware of potential security vulnerability while installing or operating this product we encourage you to contact us immediately at the following email address gov_security belkin com Please note Belkin Secure KVMs cannot be upgraded serviced or fixed Package Contents Belkin Advanced Secure DisplayPort KVM e 12V 1 5A DC Power Supply F1DN104P 3 12V 3A DC Power Supply F1DN104W 3 F1DN104Q 3 Interchangeable Port Color Chips Port Naming Labels User Manual Important This product is equipped with an always on active an
14. desktop or rack mount configuration Rack mount brackets are included with the Switch Consider the following when deciding where to place the Switch Your proximity to the port selectors on the front of the Switch The lengths of the cables attached to your keyboard monitor and mouse The location of your computers in relation to your console The lengths of the cables you use to connect your computers to the Switch Warning Avoid placing cables near fluorescent lights air conditioning equipment or machines that create electrical noise e g vacuum cleaners Important 1 If the unit s enclosure appears disrupted or if all channel select LEDs flash continuously please remove product from service immediately and contact Belkin Technical Support at 800 282 2355 2 Do not connect product to computing devices a b C d That are TEMPEST computers That include telecommunication equipment That include frame grabber video cards That include special audio processing cards 17 Connection and Installation Important As the unit powers up it performs a self test procedure In case the self test has failed for any reason the product LED behavior will be abnormal as described in User Guidance section Try to power cycle the unit If problem persists please contact your system administrator or Technical Support Step 1 Connecting the Console to the Switch Warning Be
15. e USB devices are rejected when connected to the Switch Only mouse keyboard and CAC reader data are passed through Secure Packaging Tear away packaging ensures secure delivery of the Switch as it is routed to the end user The recyclable packaging also breaks down flat simplifying the cleanup process USB Support The Switch is compatible with USB technology and supports plug and play connectivity with USB computers keyboards mice and CAC readers User Display The Belkin Advanced Secure DisplayPort KVM is compatible with the following types of user displays HDMI capable display console area DisplayPort capable displays computers input area DVI capable displays F1DN104Q 3 model HDMI and DisplayPort 1 1 1 2 ports support 4K 2K UHD resolutions of up to 3840x2160 pixels DVI I port supports up to 2560x1600 pixels F1DN104Q 3 only Audio Switching Allows you to share speakers between computers Port Coloring The included color chips can be inserted into each port selector button Colors can be associated with an established network to facilitate port identification and reduce user switching error Port Naming The included network name labels can be placed in the area underneath the port selector button to facilitate port identification and reduce user switching error LED Indicators Each port button number illuminates to indicate that the console currently controls the corresponding com
16. ension cable The CAPS NUM and Scroll Lock lights on my keyboard do not function when connect to the Belkin Advanced Secure DisplayPort KVM This is normal operation The lock state information is fully functional Due to the security of the Belkin Advanced Secure DisplayPort KVM and known exploitation of lock state information for leakages the LED status is not supported Please refer to the operating system for verification of the lock state information for CAPS NUM and Scroll Lock Mouse The computer does not detect my mouse or my mouse does not work when switch computers or reboot e Check that the mouse you are using is connected properly to the Switch in the USB port labeled Mouse Check that the USB cable between the Switch and the computer is completely connected Try connecting to a different USB port on the computer Make sure the mouse works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different mouse 25 CAC Related Faults The CAC reader is not functioning e Check to see if the LED is illuminated for the CAC reader Confirm that the CAC reader switch on the Belkin Advanced Secure DisplayPort KVM is properly set to the ON position e Try using the CAC reader on a different KVM channel e Try
17. er 1 indicated by the applicable front panel push button LED lit b Product Restore to Factory Default RFD function is available via a physical control button on rear panel Use a sharp object or paper clip to hold RFD button pressed for several seconds to initiate an RFD action c RFD action will be indicated by front panel LEDs blinking all together d When product boots after RFD keyboard and mouse will be mapped to the active channel 1 and default settings will be restored erasing all user set definitions The appropriate usage of peripherals e g keyboard mouse display authentication device is described in detail in this User Manual s appropriate sections Do not connect any authentication device with an external power source to product For security reasons products do not support wireless keyboards and mice In any case do not connect wireless keyboard mouse to product For security reasons products do not support microphone line in audio input In any case do not connect a microphone to product audio output port including headsets Product is equipped with an always on active anti tampering system Any attempt to open product enclosure will activate the anti tamper system indicated by all channel select LEDs flashing continuously In this case product will be inoperable and warranty void If product enclosure appears disrupted or if all channel select LEDs flash continuously please remove product from service
18. f the cable to the computer that requires CAC and the other end to the CAC port on the Belkin Advanced Secure DisplayPort KVM that corresponds to the computer 1 2 Enable CAC for the same port connection in Step 1 1 by switching the CAC switch to the right 1 3 Repeat steps above for additional computers that require CAC Note Make sure that the CAC switch is disabled left for all other non connected CAC systems 1 4 Once configured the CAC connection will be switched only when required by the connected computer When switching from a CAC enabled port to a non CAC enabled port the CAC connection will remain with the last previously selected port where the CAC was set to enable 22 TROUBLESHOOTING General As product powers up all channel select LEDs are turned ON and then OFF After that a specific predefined LED combination is turned ON Product is inoperable e The product did not pass self test procedure Try to power cycle product If problem persists please contact your system administrator or our technical support My computer does not boot when connected to the Switch but works fine when connect my keyboard video and mouse directly to my computer Make sure that the DP USB KVM Cable Kit is connected tightly between the Switch and the computer The Switch does not turn on Ensure that the AC power cord is securely connected to both the AC inlet and to the wall outlet e Check that the
19. fore attempting to connect anything to the Switch or your computers please ensure that all computer equipment and devices are powered off Connect your monitor keyboard mouse and speaker to the rear of the Switch in the User Console section Notes i Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port For security reasons products do not support wireless keyboards In any case do not connect wireless keyboard to product Non standard keyboards such as keyboards with integrated USB hubs and other USB integrated devices may not be fully supported due to security policy If they are supported only classical keyboard HID operation will be functional It is recommended to use standard USB keyboards Console USB mouse port supports Standard KVM Extender composite device having a keyboard mouse functions Step 2 Power Up 24 Turn the monitor on 2 2 Power up the Belkin Advanced Secure DisplayPort KVM by connecting the power The display diagnostic LED should be solid green a few seconds after power up This indicates the display EDID information has been captured and secured 18 Step 3 Connecting the Computers 3 1 Using USB cables connect each computer to the USB port in computer interface por
20. haser may have 28 How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you 29 Reporting Belkin Product Security Vulnerability If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov_security belkin com or our technical support line at 1 800 282 2355 After your communication is received Belkin Government personnel will contact you to follow up To ensure
21. lkin 12345678 Belkin Secure Switch uses holographic tamper evident labels to provide visual indications in case of enclosure intrusion attempt If for any reason the tamper evident seal is missing appears disrupted or looks different than the example shown here please avoid using product and call Belkin Technical Support at 800 282 2355 Active Anti Tampering System Belkin Secure Switch is equipped with an always on active anti tampering system If mechanical intrusion is detected by this system the Switch will be permanently disabled and LED will blink continuously If product indication tampered state all LEDs blinking please cal Technical Support and avoid using that product Product Enclosure Warning Label zx WARNING This enclosure is tamper proof The unit will self destruct if opened Belkin Secure Switch has the following warning printed next to the location of the product Asset Tag and Tamper Evident labels on product enclosure Tamper Evident Label Do not use if disturbed Other Features The Belkin Advanced Secure DisplayPort KVM was designed with the user in mind for today s IT environment Below is a summary of some features incorporated into the Switch Protected Display Information Protected DDC EDID emulation prevents software weaknesses that can cause data leakage while maintaining compatibility with the console display USB Device Detection Storage and other unsaf
22. nouts or sags non authorized program or system equipment modification or alteration How to get service To get service for your Belkin product you must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfront Drive Playa Vista CA 90094 Attn Customer Service or call 800 282 2355 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt 2 Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and estimate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purc
23. puter As a port selector is pushed the LED number will light up Integrated Mounting Rails Integrated mounting system for easy under desk or side wall mounting USB Connectors High retention USB connectors keep the USB connections secure and tight preventing accidental disconnections Increased Reliability Using a new advanced anti tampering battery with an extremely low self discharge rate the life expectancy of the switch has been increased dramatically to over 15 years Equipment Requirements Cables Belkin highly recommends you use Belkin DisplayPort USB KVM Cable Kits for your Switch to help ensure superior performance These cables offer the highest quality possible to ensure optimal data and video transmission One Cable Kit is required per connected computer Belkin DP to DP KVM Cable Kits with audio F1D9019b06 6 ft 1 8m F1D9017b10 10 ft 3m Belkin CAC USB A B Cables F1D9013b06 6 ft 1 8m F1D9013b10 10 ft 3m F1D9013b15 15 ft 4 6m Belkin HDMI to HDMI cable F8V3311b06 CL2 6 ft 1 8m CL 2 Rated Belkin Smart Cables F1D9011b06 USB to DVI I Smart Cable 6 F1D9017b06 DP to DVI Smart Cable 6 Belkin DP to DVI Cables F2CD002b06 E DP to DVI Note Due to USB and DisplayPort signal limitations the cable length cannot exceed 15 feet 4 6m unless a USB extender is used System Requirements Operating Systems Product is compatible with devices running on
24. rs and peripherals are connected and powered up it is ready for use Now that you have connected your console and computers to the Switch it is ready for use You can select which computer you wish to control by pressing the corresponding port selector on the front of the Switch The LED number will illuminate to indicate which computer or port is currently selected It may take approximately 1 second for the video signal to sync after switching ports This is normal behavior and is dependent on the display connected This is normal operation and ensures that proper synchronization is established between the monitor and the connected computers Keyboard and mouse inputs can only be sent to the selected computer and video outputs can only be received from the selected computer The Switch also prevents any data transfer between connected computers ensuring the security of your computers Please note that the default port at power up is port 1 In case of a power failure or if the power is cycled the Switch will default to port 1 21 COMMON ACCESS CARD CAC CONFIGURATION AND OPERATION CAC connection to the computer requires a separate USB cable connection and allows the user to specify whether there is a CAC required for that computer or not This allows the CAC to be connected and controlled separately to the keyboard mouse video and audio Step 1 Installation 1 4 Using the included USB cable connect one end o
25. s for that computer and reboot If the problem persists please refer to the Troubleshooting section in this User Manual 19 Color Code Chip Installation The Belkin Advanced Secure DisplayPort KVM s port selector buttons can be color coded for easier identification Refer to the installation instructions below Note You may have to remove the existing black color chip first Insert color chip Remove color chip with a standard paperclip Port Name Label The included network name and blank labels can be placed in the area underneath the port selector buttons for port identification Please note that the default port at power up is port 1 In case of a power failure or if the power is cycled the switch will default to port 1 20 OPERATING THE KVM SWITCH Selecting a Computer Using Port Selectors Self Test Procedure As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior e All channel select LEDs will be turned ON and then OFF Aspecific predefined LED combination will be turned ON The predefined LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your System administrator or technical support Now that product compute
26. the following operating systems e Microsoft Windows e RedHat Ubuntu and other Linux platforms Mac OS X v10 3 and higher USB Keyboard console port The product console USB keyboard port is compatible with Standard USB keyboards Notes a Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port b For security reasons products do not support wireless keyboards In any case do not connect wireless keyboard to product c Non standard keyboards such as keyboards with integrated USB hubs and other USB integrated devices may not be fully supported due to security policy If they are supported only classical keyboard HID operation will be functional It is recommended to use standard USB keyboards USB Mouse console port The product console USB mouse port is compatible with standard USB mice Notes a Console USB keyboard and mouse ports are switchable i e you can connect keyboard to mouse port and vice versa However for optimal operation it is recommended to connect USB keyboard to console USB keyboard port and USB mouse to console USB mouse port b Console USB mouse port supports Standard KVM Extender composite device having a keyboard mouse functions C For security reasons produ
27. ti tamper system Any attempt to open the enclosure may activate the anti tamper system and render the unit permanently inoperable If the unit s enclosure appears disrupted or if all the port LEDs flash continuously please call Belkin Technical Support toll free at 800 282 2355 Revision A Initial Release 23 Feb 2015 B Updates to User Guidance 26 April 2015 C User Guidance changes 16 June 2015 Safety Precautions Please read the following safety precautions carefully before using the product Before cleaning disconnect the product from any electrical power supply Do not expose the product to excessive humidity or moisture Do not store or use for extensive period of time in extreme thermal conditions it may shorten product lifetime Install the product only on a clean secure surface If the product is not used for a long period of time disconnect it from electrical power If any of the following situations occurs have the product checked by a qualified service technician Liquid penetrates the product s case The product is exposed to excessive moisture water or any other liquid The product is not working well even after carefully following the instructions in this user s manual The product has been dropped or is physically damaged The product shows obvious signs of breakage or loose internal parts Incase of external power supply If power supply overhea
28. ts area on product 3 2 If computer uses audio output e g speakers headphones connect audio cable from its audio output port to the corresponding audio input port on product 3 3 If the computer uses a smart card CAC reader connect a USB cable between the CAC enabled computer and the corresponding CAC port on product Note 1 If the number of product channels is larger than the number of sources used make sure the computers are connected in a row starting from computer 1 For example if there are 3 channels used connect computers to channels 1 2 and then 3 The USB cable must be connected directly to a free USB port on the computer with no USB hubs or other devices in between Step 4 Powering Up the Computers Power up all the attached computers and check for display and peripheral functionality All computers can be powered on simultaneously Note Your computers should recognize the Switch and automatically install the HID USB driver if necessary When you power on your computers the Switch emulates both a mouse and keyboard on each port and allows your computers to boot normally The computer connected to port 1 will be displayed on the monitor Check to see that the keyboard monitor and mouse are working normally Proceed to do this with all occupied ports to verify that all computers are connected and responding correctly If you encounter an error check your cable connection
29. ts is broken or damaged or has a damaged cable The product should be stored and used only in temperature and humidity controlled environments as defined in the product s environmental specifications Never attempt to open the product enclosure Any attempt to open the enclosure will permanently damage the product The product contains a non replaceable internal battery Never attempt to replace the battery or open the enclosure This product is equipped with an always on active anti tampering System Any attempt to open the product enclosure will activate the anti tamper triggers and render the unit inoperable and warranty void User Guidance amp Precautions Please read the following User Guidance amp Precautions carefully before using the product 1 As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior a All channel select LEDs will be turned ON and then OFF b Aspecific predefined LED combination will be turned ON c The predefined LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your System administrator or technical support Product power up and RFD behavior a By default after product power up the active channel will be comput
30. u Audo Keyboard pszk pam Console 9 Video Video Video Vides Video Video Video Video Video F a a afan ol Aaa o ERE GEE CEE CEA GEO c 4 m 3 2 o 1 11 12 13 14 15 16 17 18 1 Console USB CAC Reader Port and LED 7 PS 2 Console mouse Port 13 Video Diagnostic LEDs 2 Remote control non operative for future use 8 Computer USB KM port 14 Console DVI Port 3 Console Audio Input Jack 9 Computer audio port 15 Console HDMI Ports 4 Console USB Mouse Port 10 Computer CAC USB Port 16 Computer DVI Port 5 Console USB Keyboard Port 11 Mounting Track 17 Computer DP Ports 6 PS 2 Console Keyboard Port 12 DC Power Jack 18 Mounting Track 13 Unit Display Diagram Back View F1DN104W 3 model shown OO AON 1 2 345 6 I lo i E Deu Audio Console Keyboard Ps2k 11 12 13 7 P52M Console USB CAC Reader Port and LED DCU port non operative for future use Console Audio Input Jack Console USB Mouse Port Console USB Keyboard Pi ort PS 2 Console Keyboard Port
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