LiveMix LM-DANTE-EXP User Guide
Contents
1. ivemix personal monitor system LM DANTE EXP USER GUIDE DANTE OPTION CARD FOR MIX 16 32 Version 1 1 May 2015 1266 Park Road JN Chanhassen MN 55317 952 401 7700 DIGITALAUDIO support digitalaudio com www digitalaudio com SAFETY INSTRUCTIONS TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICEABLE PARTS INSIDE CONTACT DIGITAL AUDIO LABS FOR SERVICING The lightning flash with arrowhead symbol within an eguilateral triangle is intended to alert the user to the presence of un insulated and or potentially dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an eguilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance POWER CORD NOTICE FOR INTERNATIONAL OPERATION Please call Digital Audio Labs Support at 952 401 7700 IMPORTANT SAFETY INSTRUCTIONS Read and understand this entire manual Keep this manual available for reference Heed all warnings and precautions in this manual and notices marked on the product Do not use this product near water or damp environments Do not block any ventilation openings Install in accordance with the manufacturer s instructions Provide for proper airflow around product Do not install near products that produce high levels o2. LM DANTE EXP SETUP AND OPERATION INSTALLATION To install the LM DANTE EXP 1 Turn off the MIX 16 32 and disconnect the power cable 2 Remove the blank panel on the back of the MIX 16 32 by removing the two screws holding it in place 3 The back of the LM DANTE EXP has a slotted connector see image to the right This connector needs to seat into a connector in the MIX 16 32 4 Insert the LM DANTE EXP into the option card slot Hold the card by the black panel and gently seat the connector into the MIX 16 32 Do not force it but feel for gentle resistance as the connectors mate 5 Reattach the screws removed in step 1 to secure the option card PHYSICAL SETUP Using the Livemix personal monitor system with a Dante network reguires at least one device that is transmitting publishing audio to the network To connect Livemix to the Dante network you will need either a Gigabit switch or a direct connection to the transmitting device At this time Livemix is a receiving device only This means that it can receive and subscribe to channels on the network but does not place any audio onto the network DIRECT CONNECTION TO DANTE DEVICE If you have only one additional Dante device like a digital console the Dante option card can connect directly to another Dante enabled device TERMINOLOGY Dante terminology is based on networking terms When a channel is PUBLISHED it is made available for any device on the ne
3. T 7 Selecta Channel on the selected device by rotating the rvices ADJUST knob After a few second the highlighted channel will be automatically selected Kamen mil shangae dL LL 9 Repeat steps 5 7 as necessary Press the Slots 13 24 button to access additional channels 9 PRESS the Accept Assignments button to accept the assigned channels NOTE After making a device and DEVICE CHANNEL VIEW TOGGLE channel selection it may The Show Device Show Channels button toggles what take a few seconds for the information is visible in each channel cell By default the names network to recognize the of the assigned channels are visible PRESS the Show Devices change and update button to see which devices are assigned to each Livemix channel To go back to viewing the channels PRESS the Show Channels to toggle it to the Show Devices view LIVEMIX DANTE OPTION CARD LM DANTE EXP IMPORTING NAMES If you are using Livemix with an existing system that has published Channel Labels to the network you can use those same labels as the Livemix channel names that appear in the Channel Overview and Single Channel View NOTE Not all Dante network devices use channel labels Some only publish the number of the channel To import Channel Labels from the Dante network Import Dante Names 1 PRESS the Global Setup button from the Mix Tools menu Are you sure you want te copy the Dante channel names to
4. assigned or there is no device channel present or it is assigned to a device that is no longer on the network WAIT Device is in the process of setting up a subscription ERROR There is a problem with this channel or there is not enough bandwidth on the network to accommodate a subscription ASSIGNING CHANNELS Configuring Livemix for use with a Dante network can be performed with any CS DUO personal mixer in the system You can also use the Dante Controller software provided by Audinate on a Windows or Mac OS X computer Consult the user manual of your other Dante enabled devices for information on how each device will transmit publish channels to the Dante network AUTO ASSIGN DANTE CHANNELS 1 24 With the Dante Channel Setup on the Livemix CS DUO it is easy to assign the first 24 networked channels of any Dante device 1 Enter the Mix Tools menu and PRESS Global Setup 2 PRESS the Input Select and Digital Configuration button 3 You will be prompted with a warning PRESS the Continue button to continue 4 PRESS the Dante Channel Setup button LEE LLW shangae 5 PRESS the Import Dante 1 24 button The button will flash to indicate the import feature is active iLiad Visi Weal 6 Turn the ADJUST knob to select a device on the Dante u network LLYR k TEB LT 7 PRESS the ADJUST knob to confirm device selection EI Gwit 1 Lead Gust MAWN M me Your Livemix system will now be subscribed to the first 24
5. the 2 PRESS the Input Select and Digital Configuration button UM AAT 3 You will be prompted with a warning PRESS the Continue button to continue 4 PRESS the Import Dante Names button 5 PRESS the Yes button to copy the Dante Channel names to the Livemix channel names SAVING DANTE CHANNEL DATA To ensure that Dante channel setup and names are saved Save a Global Template after changes are made Instructions for Saving a Global Template are in the Livemix CS DUO User Guide LIVEMIX DANTE OPTION CARD LM DANTE EXP DANTE CARD UPDATE It may be necessary to update the Dante option card to keep current with networking standards and to stay compatible with third party products To determine if you need to update your Dante card go to the Livemix Version Info screen by pressing Mix Tools then Global Setup then Livemix Version Info If the Dante Version is lower than the version available at http www digitalaudio com support follow the instructions below to update the firmware TO UPDATE THE FIRMWARE OF THE DANTE OPTION CARD LM DANTE EXP 1 Visit http www digitalaudio com support to download the the latest Dante Firmware Update Manaoer Download the MIX 16 32 update file from htto www digitalaudio com support Connect your computer to the MIX 16 32 with an Ethernet cable or connect to the same switch that the MIX 16 32 is connected to Install the Dante Firmware Update Manager Run the Dan
6. 0 Shielded CAT6 Cable 50 Shielded cable between AD 24 and MIX 16 32 is required CAT6 is not required CAT5 is acceptable ANALOG OR DIGITAL Users receiving their audio from an analog source will use the AD 24 Using the TRS or DB 25 inputs audio from the source is made available to the Livemix system Users receiving their audio from a digital source will use the Option Card LM DANTE EXP This is an option card that is installed in the MIX 16 32 and allows the Livemix system to receive audio from a digital device or network CONTROL SURFACE Livemix needs at least one connected personal mixer to make a mix Each Livemix CS DUO personal mixer connects via CAT5 CAT6 cable to one of the ports of the MIX 16 32 Using various controls on the unit two users can each create their own custom mix which is then output to headphones in ear monitors or stage monitors right from the CS DUO unit LIVEMIX DANTE OPTION CARD LM DANTE EXP TROUBLESHOOTING I CONNECTED THE LM DANTE EXP TO A DANTE DEVICE BUT I CAN T SEE THE DEVICE IN THE SETUP SCREEN e Cycle the power to the Dante device to make sure the Livemix system is properly seeing it Verify that the Dante devices are available on the network The Dante Controller from Audinate can be a helpful tool here It is a free download at www audinate com I HAVE ASSIGNED ALL THE CHANNELS AND THEY SHOW UP BUT THERE IS NO AUDIO In many devices like a console you need to tell the Dante networ
7. Hoye Al Glock L channels of the chosen Dante device Cancel changes LIVEMIX DANTE OPTION CARD LM DANTE EXP sinit 121 24 LITE ETE Danie 1 24 LLE a ELCH nnmwntk ER iHi Wotan T Shots 41 34 LL gu 09 LL Li 12 17 rusak 1 Hrana Denie 1 24 LIE ISTE IE E Act Kamiga nik MANUALLY ASSIGNING DANTE CHANNELS You may want to manually subscribe to channels on a Dante network Using the manual assign feature will allow you to connect to multiple devices or to change the order of connected devices for example connecting Dante transmitter channel 24 from a console to channel 4 on the Livemix personal monitor system 1 Enter the Mix Tools menu and PRESS Global Setup soip 2 PRESS Input Select and Digital Configuration impari Dante 1 24 3 You will be prompted with a warning PRESS the Continue button to continue chance 4 PRESS Dante Channel Setup to enter the Dante setup Press ADJUST a cenfum Them turn is seleri channel configuration screen 5 PRESS a Channel to assign to a Dante channel A popup will appear on the bottom of the window IR 6 Select a Device by rotating the ADJUST knob PRESS the TESI ADJUST knob to accept a selected device If you have a x previously assigned a device to this channel the selector I may be on channel select if so PRESS the ADJUST knob to ann change to the device selector
8. VING DANTE CHANNEL DATA ee een 8 Ne Pr DAJ LS wass 9 DANTE CARD FIRMWARE UPDATE TROUBLESHOOTING 9 LIVEMIX SYSTEM EXAMPLES een 10 TROJCE eo 11 UP POET aa AF OG CE O AFF CN YO REF 12 ECHO A SE RD 9 12 LIVEMIX DANTE OPTION CARD LM DANTE EXP DIGITAL AUDIO LABS LIMITED WARRANTY Digital Audio Labs warrants their products against defects in material and workmanship for a period of two years from date of purchase During this period Digital Audio Labs will at its option repair the defective unit or replace it with a new or rebuilt one The warranty does NOT cover Damage due to abuse misuse or accident Damage due to operation contrary to the instructions in the product instruction manual Units on which the product serial number has been removed or altered Units that have been serviced by unauthorized personnel All implied warranties including warranties on merchantability and fitness are limited in time to the length of this warranty Some states do not allow time limitations on implied warranties so this limitation may not apply to you Digital Audio Labs liability is limited to the repair or replacement of its product Digital Audio Labs shall in no way be held liable for incidental or conseguential damages resulting from the use of their product or its software including without limitation damages from loss of business pr
9. alk Left to Right 103 dB Latency LIVEMIX DANTE OPTION CARD LM DANTE EXP 1 5 mS a DIGITAL AUDIO LAB amp 2014 2015 Digital Audio Labs Audinate the Audinate logo and Dante are trademarks of Audinate Pty Ltd Livemix is a registered trademark of Digital Audio Labs Patents pending
10. d to disable the Energy Effiicient Ethernet EEE if your switch has that feature MORE INFORMATION ON SETTING UP A DANTE NETWORK For more detailed information on switches and setting them up please visit Audinates Dante Setup pages here http dev audinate com kb webhelp content setting up dante setting up dante faqs htm INPUT SOURCE SELECT Module Seit X The Livemix personal monitor system can be configured for AD 24 Inpute analog or Dante digital network use To select Dante input or verify that it is setup for the LM DANTE EXP Dante inputs 1 Enter the Mix Tools menu and PRESS Global Setup 2 PRESS the Input Select and Digital Configuration button Changes Selection 3 You will be prompted with a warning PRESS the Continue NOTE button to continue If your system came with 4 PRESS the Input Source Select button a Dante Option Card pre installed the Dante Inputs SELECT Dante Inputs will be selected by default It will also detect an Option Card and automatically configure the sytem for Dante Input if you install the option card after purchase 6 PRESS the Confirm Selection button Your Livemix system is now setup to receive audio from the Dante network LIVEMIX DANTE OPTION CARD LM DANTE EXP amp 3 DANTE STATUS LABELS Each channel in the Dante Channel Setup screen will report the a status STATUS OPTIONS OK This channel is assigned to a channel properly OFF This channel is not
11. f delivering high levels of volume Please use caution with volume levels listen with the lowest possible volume for proper operation and avoid exposure to prolonged high volume levels e The manufacturer cannot be held responsible for damages caused to persons personal possessions or data due to an improper or missing ground connection LIVEMIX DANTE OPTION CARD LM DANTE EXP CONTENTS SAFE INNA HON O WR Y WR RY t sa OF ANH SAF EN SS OH OIN G eher CARE n5Ss DIGITAL AUDIO LABS LIMITED 1 REPAIR POLIO 1 WARRANTY SERVICE see ee OSOD 1 DS OLD qq 2 ANATOMY OF THE DANTE OPTION eee 2 si dcl 3 CONNECTION A DANTE NETWOKK 3 DIRECT CONNECTION A DANTE DEVICE 3 SELUF FIND OPEN e a 4 ip 4 F Al LIU g 4 DIRECT CONNECTION TO DANTE DEVICE 4 CONNECTING TO DANTE NETWORK WITH A SWITCH 2 INPUT SOURCE S uuu a 9 nw GN TN Gig iis AUTO ASSIGN DANTE CHANNELS 1 24 MANUALLY ASSIGNING DANTE CHANNELS 7 IMPOR a NG 8 SA
12. f heat Do not expose the unit to direct sun light or heating units as the internal components temperature may rise and shorten the life of the components 7 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong 9 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they connect to the product Do not use the unit if the electrical power cord is frayed or broken 9 Only use attachments accessories specified by the manufacturer 10 Unplug this product during lightning storms or when unused for long periods of time 11 Refer all servicing to qualified service personnel There are no user serviceable components inside the product 12 The product shall not be exposed to moisture Do not touch the unit with wet hands Do not handle the unit or power cord when your hands are wet or damp 13 The product should be connected to a power supply only of the type described in the operating instructions or as marked on the product EE Fu CARE e From time to time you should wipe off the front and side panels and the cabinet with a dry soft cloth Do not use rough material thinners alcohol or other chemical solvents or cloths since this may damage the finish or remove the panel lettering The Livemix system is capable o
13. k which signals get assigned to the channels A digital console may allow you to put directs inserts aux sends etc on the Dante network Consult the users guide for your particular device to determine how to assign the desired outputs to the Dante network I HEAR AUDIO BUT EVERY ONCE IN A WHILE I HEAR A CLICK OR POP Clicking is most often a resut of a clocking issue The Dante network has a built in clocking system that automatically selects the most stable source for clocking To make sure there are no clocking issues Dante needs to be the Master Clock for all Dante devices including the mixing console Livemix laptops etc Please make sure all your devices are set to receive thier clocking from the Dante Network LIVEMIX DANTE OPTION CARD LM DANTE EXP LIVEMIX SUPPORT Phone Support 952 401 7700 Toll Free 944 DAL INFO Email Support support digitalaudio com Website www digitalaudio com support DIGITAL AUDIO LABS 1266 Park Rd Chanhassen MN 55317 TECHNICAL SPECIFICATIONS LM DANTE EXP OPTION CARD SPECIFICATIONS Input Channels Sample Bit Depth Sample Rate Sample Bit Depth LIVEMIX SYSTEM SPECIFICATIONS 24 20 Hz 22 kHz 5dB 48 kHz 24 bits per sample THD N 18 dBu 1KHz input 03 100mW 229 Load 014 100mW into 329 Load 005 100mW into 649 ohms 003 100mW into 3009 S N Ratio 103dB Frequency Response 20Hz 22KHz 3dB Crosst
14. ofits business interruption 1055 of business information or other pecuniary loss Some states do not allow the exclusion or limitation of incidental or conseguential damages so the above limitation or exclusion may not apply to you REPAIR POLICY Please do not return the product without obtaining an RMA number first Contact Digital Audio Labs at support digitalaudio com to acguire an RMA number Do not return the product to the place of purchase Please write the RMA number on the outside of the shipping carton Any product sent to us without a valid RMA number will be refused Include the following with the product a brief description of the problem your name return shipping address phone number and the RMA number Do not include any accessories DAL is not responsible for any damage to or loss of the product during transit We recommend that customers obtain a receipt and tracking number for all packages shipped to us Turnaround time on repairs is generally ten business days If you live outside of the United States please contact your local distributor for warranty service Please return product to Digital Audio Labs Attn RMA Number 1266 Park Road Chanhassen MN 55317 USA WARRANTY SERVICE You will be reguired to pay the shipping charges when you ship your product to DAL DAL will pay for return shipping via UPS ground We reserve the right to inspect any product that may be the subject of any warranty claim before repair is ca
15. reliability and high channel counts ANATOMY OF THE DANTE OPTION CARD NOTE It is important to understand how your Dante devices publish audio streams to the network Many digital consoles have multiple output options and many of them can be published to the Dante network Consult the manual for your particular Dante device to ensure you have published channels to the network NN DANTE NETWORK CONNECTION PORT amp NETWORK fADante LINK m Dante is a trademark of Audinate Pty Ltd information Connect a CAT5 or CAT6 network cable from the connector labeled DANTE NETWORK to a Dante device or a gigabit switch Two indicator lights on each port report device status The yellow light indicates data is being transferred The green light will illuminate to indicate a 1 Gbps Ethernet connection It will be off to indicate a 100 Mbps or lower connection LIVEMIX DANTE OPTION CARD LM DANTE EXP SETUP DIAGRAMS CONNECTION TO A DANTE NETWORK DANTE ENABLED MIXER SNAKE INTERFACE GIGABIT NETWORK SWITCH h fh h CAT5 CAT6 CAT5 CAT6 LIVEMX ff ll I RAwrrrwn d LVEMX LIVEMIX DATAOUT LM DANTE EXP livemix M X 1 6 73 2 STEREO MIXES 17 32 MIX 32 ONLY NDANTE X by DIGITAL AUDIO LABS DIRECT CONNECTION TO A DANTE DEVICE DANTE ENABLED MIXER SNAKE INTERFACE CATS CAT6 livemix MIX 16 32 by DIGITAL AUDIO LAB LIVEMIX DANTE OPTION CARD
16. rried out For warranty service we may require proof of the original date of purchase if you have not registered your product with DAL Final determination of warranty coverage lies solely with Digital Audio Labs NON WARRANTY SERVICE If it is determined that the product does not meet the terms of our warranty you will be billed for labor materials return freight and insurance There is a 550 USD minimum charge for materials and labor Appropriate shipping charges will be applied We reguire payment in advance of repair by credit card we accept Visa and Master Card In the event the charges are over the minimum charge DAL will contact you and inform you of the cost of the repair before any work is completed LIVEMIX DANTE OPTION CARD LM DANTE EXP SI INTRODUCTION The Livemix LM DANTE EXP is an add on option card for the MIX 16 32 that allows the Livemix personal monitor system to connect to a Dante network The system can receive up to 24 channels from the Dante network Any published channel can be assigned to any of the 24 available channels in the Livemix personal monitor system Audinate s Dante network protocol delivers a no hassle self configuring true plug and play digital audio network that uses standard Internet Protocols over 100Mb and or Gigabit Ethernet Patent pending Dante technology distributes digital audio plus integrated control data with sub millisecond latency sample accurate playback synchronization extreme
17. te Firmware Update Manager Press Browse to locate the update file previously downloaded DO NOT check the Override Device Matching box The Firmware Update Manager will search for Dante devices on the network When the list appears select the checkbox for your MIX 16 32 and click the Start button The update will take a few minutes When the update is finished turn off the power to your MIX 16 32 and restart it DANTE CARD FIRMWARE UPDATE TROUBLESHOOTING If no devices are found in step 6 Make sure the MIX 16 32 is plugged in and turned on e Make sure your computer is connected to the same network as the MIX 16 32 Make sure there are no firewall settings blocking a connection to the MIX 16 32 LIVEMIX DANTE OPTION CARD LM DANTE EXP LIVEMIX SYSTEM EXAMPLES Livemix system requires either an analog AD 24 or digital input option card the MIX 16 32 central mixer and at least one CS DUO personal mixer Below are some examples of what a basic system may look like ANALOG INPUT SYSTEM DIGITAL INPUT SYSTEM 1 x AD 24 Analog Input Rack Unit 1 x MIX 16 Central Mixer 1 x MIX 16 Central Mixer 1 x LM DANTE EXP Dante option card 4 x CS DUO Dual Mix Personal Mixers 4 x CS DUO Dual Mix Personal Mixers 4 x MT 1 Dual Position Mounts 4 x MT 1 Dual Position Mounts 1 x CBL CAT6 100 Shielded CAT6 Cable 100 1 x CBL CAT6 100 Shielded CAT6 Cable 100 4 x CBL CAT6 50 Shielded CAT6 Cable 50 4 x CBL CAT6 5
18. twork to SUBSCRIBE to it You might also see TRANSMIT and RECEIVE It is similar to input and output in audio terminology A device must TRANSMIT its channels by PUBLISHING them to the network The Livemix system will RECEIVE the channels by SUBSCRIBING to them 1 Connect a CAT5 or CAT6 network cable to the Ethernet connector on the Dante option card 2 Connect the opposite end to the Dante connector on the transmitting device 3 Often there will be both Primary and Secondary connectors In most cases you will use the Primary connector LIVEMIX DANTE OPTION CARD LM DANTE EXP CONNECTING TO DANTE NETWORK WITH A SWITCH If you have multiple Dante devices like a digital console and a digital snake you will want to use a Gigabit switch to connect Livemix to the Dante network Most standard off the shelf Gigabit switches will work with Dante provided they meet the Ouality of Service OOS reguirements For more information please reference the Dante FAO on the Audinate website www audinate com 1 Connect a CAT5 or CAT6 network cable to the Ethernet connector on the Dante option card Connect the opposite end to an open port on the Gigabit switch Connect other Dante enabled devices to the Gigabit switch in the same manner T O N Set up the switch to work with Dante Consult the Audinate website or the website of the device you will use to transmit onto the Dante network for more information In general you will nee
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