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optiPoint 410/420 advance SIP V4.1

1. You can now select a different line for an outgoing call for example 157 Operating the Telephone with the optiPoint display module Step by Step M ultiline Calls Display of Line Information in Call Control This section describes how the multiline Call Control provides information about the current status of other lines This should enable users to toggle between vari ous Call Controls and to obtain an overview of impor tant operating states of lines that are currently not visi ble This is enabled by the display of lines that have the fol lowing states e Active e Ringing e Held by own phone e Call Waiting mode e Held by another phone In the lower part of Call Control a line information box appears it displays the line with the most impor tant status in accordance with the following priorities e Active and signalling for second incoming call dis played as Ringing or Call waiting Active Ringing incoming call hold ringback or hold ring back for pickup group in the order established by the rules for selecting the preferred terminal line see gt page 147 e On Hold manual hold on your own telephone in the order last on hold displayed first e On Hold manual hold on a different telephone in the order last on hold displayed first e Advisory tone for incoming call on hold too long Hold Ringback on hold too long in pickup group Hold Ringback in the order
2. Bill Smith Secretary Consult Transfer i l I Call information boxes gt page 110 for notifica tion of incoming calls on the same line always have priority over line status messages 160 Operating the Telephone with the optiPoint display module Step by Step When you switch to line overview a display like the one below appears Multiline Al Bill Smith View Line Jill Hill View Line View Line View Line Mon 07 03 05 11 34AM Secretary Store IS Manager Chef Desk 2 IS Desk 3 IS E The sample displays on gt page 159 are standard Call Controls for an existing connection However the line information boxes can appear in all call views and all scenarios in which the line overview can be called up They do not appear in a Call Control in which a caller can be put on consultation hold gt page 124 or two calls are handled gt page 129 161 Operating the Telephone with the optiPoint display module Step by Step Status M essage for Multiple Lines Display of Line Information for a Ringing Line Dur ing a Call Prerequisite The Show interline state function must be activated see gt page 81 If more than one line is required for line status messag es the following rules apply for the display e The lines are combined according to status and d
3. Open the menu and select the option Alternate in or der to switch to the other party The active connection changes to the On Hold status CA Jane Brown 123456789 On Hold Bill Smith 987654321 Conference Complete Transfer x 130 Operating the Telephone with the optiPoint display module Step by Step Conferencing Setting up a conference from a second call Prerequisite You are conducting a consultation call gt page 124 Call Control AI Z Jane Brown 123456789 Bill Smith 987654321 On Hold Conference a Press Conference to initiate the conference call 131 Operating the Telephone with the optiPoint display module Step by Step Setting up from a consultation call Prerequisite You are engaged in a consultation call gt page 124 COA Jane Brown 123456789 Bill Smith 987654321 Conference Alternate Complete Transfer x Open the menu and select the option Conference in or der to initiate the conference 132 Operating the Telephone with the optiPoint display module Step by Step Hold the conference The conference call is set up and you are simultaneous ly connected with the two other parties KLEIN ZEN Jane Brown EE 123456789 00 24 Bill Smith 987654321 Conference The display shows that the conference is set up Other parties cannot be added to this conferenc
4. Call Control NNI be E LK Mon 07 03 05 11 34AM ABC an JOHN MAO 6 Switching Betw een Overw rite and Insert M ode Switching to Insert Mode If the icon appears in the bottom system display row you are currently in overwrite mode i e input characters overwrite existing characters Press this button to switch to insert mode Call Control ipe F e Zh Mon 07 03 05 11 34AM Del 123 12345678 166 Operating the Telephone with the optiPoint display module Step by Step Switching to overwrite mode If the icon appears in the bottom system display row you are Currently in insert mode i e input charac ters are inserted in between existing characters Press this button to switch to overwrite mode MXN A RU RN Mon 07 03 05 11 34AM Ins 123 12345678 SERIEN Additional Keys Clears individual characters from right to left Confirms input e g for dialing 167 Operating the Telephone with the optiPoint display module Navigating on the Display Module Selecting and Activating Control Elements To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface The display features the following control elements e g H or FR or YJ Icons e g Conference or Join Display keys e Caller box with phone number name and status in formation if applicable
5. a To return to Call Control select the appropriate icon and then press the Select display key 106 Operating the Telephone with the optiPoint display module Step by Step Incoming call Incoming Call in Idle Mode For incoming calls you will hear the telephone ringing and see the display change as shown below Call Control Mon 07 03 05 11 34AM ie Incoming Call lieb If you are in the process of making settings on the phone during a call gt page 170 the display will change to Call Control A Caller Box is then opened and if the caller s tele phone number is transferred it appears in the box P call Connor I os LK Mon 07 03 05 11 34AM Bill Smith ee 987654321 l Incoming Call 107 Operating the Telephone with the optiPoint display module Step by Step Answering a Call 2 You can now lift the handset to speak with the calling party or Pri l press the Connection icon in the Caller Box to answer he call The display changes and Caller Box D appears closer o line CCOA Bill Smith 987654321 Consult Transfer Adding Callers to the Contacts Phone Book When you answer a call the caller ID is generally dis played gt page 72 The caller ID can consist of the fol lowing transferred values e Phone number e Name e Phone number and name You can use any of these details to create a new entry in the phone boo
6. SY Er To activate forwarding enter the code e g 92 consult the administrator or the code and a number e g 901234567 Confirm Switch off Lift the handset Y To deactivate forwarding enter the code e g 91 con sult the administrator You will hear a confirmation tone em 62 Sylantro Functions Step by Step Unconditional Call Forwarding The Sylantro function unconditional call forwarding allows you to enter a feature code to forward all incom ing calls to another destination You also specify the for warding destination Activating call forwarding You can activate unconditional call forwarding as fol lows eo Lift the handset aan Enter the code e g 72 consult the administrator to activate unconditional call forwarding and a number e g 901234567 Confirm Switch off call forwarding In Lift the handset SY e Enter the code e g 73 consult the administrator to switch unconditional call forwarding off Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call f the administrator has permitted the transfer of your caller ID default you can override this setting for the next call as follows Lift the handset Y Enter the code e g 67 consult the administrator epe Dial the destination you want to call The transfer of your caller ID is permitted again after this call 63 Sylantro Functions Step b
7. 0 0 000000000005 53 Press the Group Pickup key eee 53 S rviVeabilIby sii aco tasa Bed ede ROLES nt Se bh bo Rada 54 Hot and Warmline Function 000 00002 eee eee eee 54 Multiline Telephone Introduction 0 0 0 0 cee eee 55 Lines and Line Keys issue x de ERR ad 55 Types OF LInIeS i aussi oett eR menm RC ER aden Re UR 56 line TYPES sod USER ER RU eeu cR e RIVE Pd eg De 56 Bin cae ra cae nessa eh ah Su reas Gea A he a oes tee toc 57 Dine Selz le uc aen bee Wiad oN a ER E PR us 2 Se 57 Using a Multiline Setup liiis 58 ncoming Call Ringer or Call Waiting Tone 58 Outgoing Calls pe ped ur PR ed RW 58 EXISTING CONNECTION ua eR Ma bhi ede nea dus 59 Making Calls with Multiple Lines liliis 60 Advanced Cancel Key Function llle 61 Santo FUNCUONS oed eared cde acs ney end 62 Using Call Forwarding 0 0 lese 62 Call Forward on No Reply 0 0 000 cee eee 62 Unconditional Call Forwarding 00 0002 eee eee 63 Caller ID S ppressiOHt x piri aar Erit HIR m ER Bede eae 63 Activating Caller ID Suppression Temporarily for Next Call 63 Deactivating Caller ID Suppression Temporarily for Next Call 64 Using Speed Dialing liliis 64 Using Repeat Dial ze aca eene Ba be eas eR doas Da So tese d 65 Aracing a Gallz usse ask aeree ha RO Ee RO ne OH 65 Direct call pleKup ncrs uoce feta be ets Ree EN md is na 6
8. or Connect the two other parties by hanging up Prerequisite Allow Join in conference was activated by the service personnel ese Replace the handset or press the loudspeaker key in in speakerphone mode The display shows Transferring and then Calls joined You can start a new call 39 Operating the Telephone with the Display Step by Step Conference BO or D Add to Conference gt V Disconnect conference gt Consultation v Cb Bisconmsskcanfarengg s 7 40 Centralized Conference When centralized conference is established it can only be handled as a unit i e as a single call in its own right No information on or control of individual calls is avail able Your system administrator can configure a function key with Conference to create a server based conference 3 page 90 Prerequisite You are conducting a consultation call 3 page 36 Press the conference key Select and confirm to create the conference In Conference appears on the display for all confer ence participants The first option is offered Add a another second party to the conference To add an additional consultation select consultation to dial the second party gt page 36 The conference changes On Hold After the second party has answered you are able to e Alternate between single call and conference Single call changes On Hold and conference be comes active or
9. Idle menu the two parties in contact and withdraw from the conversation Hold DFT only Place connected call on hold Disconnect and return Disconnect connected user and call up user on hold Basic call menu Incoming Calls Menu Option Action Next Step Refuse call Do not accept incoming Idle menu call Answer call Answer incoming call Call join menu if first call Consultation menu if second call Deflect call Redirect incoming call Idle menu to another destination Using Group Features Menu Option Action Next Step Pickup Call Answer a Call to your pickup group Basic call menu page 195 Ignore Ignore a call to your pickup group Idle menu Appendix Messages and Alarms Status M essages Status messages are generally displayed in the top display line They re main there static until they are replaced by a new status User Display 2nd line Explanation Connection refused A connection to the specified destination can not be established Connection refused The remote terminal is alerting Busy The remote terminal is busy Rejected The remote user rejected the call Call join menu The call is connected Cleared The remote user cleared the call Cleared unknown The call was cleared for an unknown reason Still on Hold The call xxxxxxxxx is in the held state Cannot Be Held
10. Select and confirm to configure the required country settings such as Germany in our example 67 Customizing the Telephone Step by Step Language Use this menu option to define the language for opera tor prompting Prerequisite You are in the Configuration menu gt page 67 5 Select and confirm the set language is displayed D German gt V Select language and confirm D If an optiPoint display module is connected you are asked to Restart the telephone after a change of language so that the change of lan guage setting can also be done for the optiPoint display module If the telephone goes back to idle mode without a confirmation of the Restart the message Restart required blinks on the display and you have to Re start the telephone manually gt page 103 Date Time This function allows you to select one of three different display modes for the date and manually set the time of day D s You must manually set the date and time of day if your telephone is not connected to an SNTP server Selecting the Display Mode The currently configured format is shown on the display as the first option The following display modes are available Option Example 1 DD MM YY 22 05 03 2 YYMM DD 03 05 22 3 MM DD YY 05 22 03 Prerequisite You are in the Configuration menu gt page 67 D 03 Date time gt Y Select and confirm D
11. standard S V6 0 e The section Alphabetic Reference explains terms found in the menus in alphabetic order e Clicking the icons will bring you to the relevant function descriptions E Using the icons on the optiPoint 410 420 economy economy plus standard S V6 0 E Using the icons via the web interface Append Codes Append codes are control functions that are accepted at any position with in the repertory dialing sequence The following options are available for selection Function Status Indication OK Any characters following this function are sent im mediately as DTMF signals after the call has been answered Clear Clear the current call at this point Consult Establish a consultation call at this point Pause Any characters following this function are sent af ter three seconds Fel gt page 176 E gt page 92 Auto Dial Timer Timeslot in seconds between the last digit input and the start of the dial ing procedure e Minimum value 1 e Maximum value 8 e Default value 6 gt page 178 E gt page 73 Call Forwarding Locked Destination Enter the destination to which calls are to be forwarded when the tele phone is locked see also gt page 183 gt page 178 Web Interface Call Forwarding On No Reply CFNR Timer Time in seconds after which an incoming call is automatically forwarded to the forwarding destination if there is no reply e Minimum va
12. 1 DD MM YY gt V Select required display format and confirm 68 Customizing the Telephone Step by Step Day 20 Month 09 Year 05 gt Hour 15 Minute 10 or Cancel Rel BO D ma 7 or Switch off gt V Setting the Date and Time After the display format is selected the date field ap pears The field to be edited can be changed by using the and 4 keys to scroll to the next or previous field Enter the proper digits using the keypad Confirm the entered date ill If the date and time is invalid the phone beeps and the cursor returns to the first item in the en try field when you attempt to confirm the entry Press the Stop Escape key to return to the Configura tion menu without changing the setting Call Duration You can use this menu option to activate and deactivate the Call duration function Ip This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm The call duration is displayed Confirm Display is suppressed The new setting is displayed 69 Customizing the Telephone Step by Step D 08 Call waiting gt Switch on gt Switch off gt SW or D 09 Call transfer gt v Switch on gt v Switch off gt 70 or Call Waiting
13. Alternate Add Call to Conf x Now you can e Alternate between single call and conference The single call goes On Hold and the conference be comes active or vice versa e Disconnect the single call Conference becomes active e Add the single call to the conference Conference integrates the single call and becomes active Ending Centralized Conference em T Click the on hook icon to terminate the Conference 136 Operating the Telephone with the optiPoint display module Step by Step Redial Last Number You can use this option to immediately redial the last number Te m Cea Mon 07 03 05 11 34AM lt Please Dial gt B loredial the last number dialed open the menu and se lect the option Redial Last No You can also select the menu option from the menu in idle mode Imp Redial Last No is only available if the Dialed calls list contains entries gt page 138 137 Operating the Telephone with the optiPoint display module Step by Step Call Log To call or clear a party select the relevant name from the Call Log You can display call details or store caller data in the phone book The following call logs are created e Dialed calls e Missed calls e Received calls e Forwarded calls You will find more information in this regard in the de scription of the Telephone menu gt page 32 IiE To ensure that caller data for incoming cal
14. Select and confirm Confirm The new setting is displayed Auto Reconnect You can use this option to activate and deactivate the options for placing a call on hold and for retrieving it again using both a CTI application and the telephone ne gt This menu option is only available if it has been activated by the administrator If you have a multiline telephone this function is only available for the prime line Prerequisite You are in the Configuration menu gt page 67 Select and confirm TI Customizing the Telephone Step by Step Confirm The new setting is displayed Beep on Auto Reconnect You can use this option to specify whether you will hear a beep when a call is automatically reconnected Prerequisite You are in the Configuration menu gt page 67 ED Select and confirm Switch on gt VY Confirm The new setting is displayed Idle State Options System messages are displayed in the fourth line of the optiPoint 410 420 economy economy plus standard S V6 0 Prerequisite You are in the Configuration menu gt page 67 D 86zIdle display static gt V Select and confirm 1 Cycle Flash gt Confirm If multiple messages are received they are displayed alternately or D 2 Static gt V Select and confirm The message with the highest pri ority is displayed even if multiple messages have been received If there are several messages a plus sign is v
15. Specify the position of the selected line in the multiline overview optiPoint display module gt page 148 only with optiPoint 410 420 standard S V6 0 Select and confirm Enter the required value for the position and confirm your entry The set position is displayed Showing Line Status in Call Information Box Specify here whether or not the selected line s status should be shown in a call information box in the optiPoint display module call view only with optiPoint 410 420 standard S V6 0 81 Customizing the Telephone Step by Step LD 3 Show interline state gt Select and confirm Switch on gt V Confirm Status is shown when call information box is displayed or Switch off M 4 Confirm Status is suppressed The new setting is displayed Displaying Icons Instead of Text If an icon is to be displayed on the optiPoint display mo dule instead of message text such as missed calls for example then activate this option only with optiPoint 410 420 standard S V6 0 Prerequisite You are in the Configuration menu gt page 67 D 45 Call view icons gt V Select and confirm Switch on gt V Confirm Icons appear on the optiPoint display module or Switch off gt VY Confirm Text appears on the optiPoint display module The new setting is displayed Parking and Picking Up Parked Calls These functions allow users to park a cal
16. matically as soon as the character string entered matches an entry in the dialing plan 119 Operating the Telephone with the optiPoint display module Step by Step 120 or Loudspeaker or e E a _ KCN NENEN ZG Mon 07 03 05 11 34AM 12345678 Calling The number is dialed As soon as the party answers Call Control switches to display an active connection Ending a Call To end a call simply replace the handset press the Loudspeaker key if you are in speakerphone mode press the Replace Handset icon If another call is waiting the telephone rings as it would for a normal incoming call If the connection is in terrupted by another party you will be informed of this via the telephone display Operating the Telephone with the optiPoint display module Step by Step 7 9 7 iB Dialing from Contacts If you have stored contacts in the local Contacts phone book you can use them anytime you want to dial a number Imp Please refer to the operating instructions for the optiPoint display module for information on how to create entries in the phone book Calling Contacts To call a party from Contacts press the Contacts dis play key either before or after you have seized the line gt page 119 and or gt page 116 To consult gt page 124 with a party from Contacts you can also press the Contacts display key To transfer a call gt page
17. the line is dialed automatically where pos sible The digits are entered as ext and automatically inter preted as one of the following address forms e Sequence of digits e URL Dialing control functions can be selected and inserted Control Func tion Action During Dialing OK lt OK gt Any characters following this con trol function are sent immediately after the call has been answered and are sent as DTMF Pause lt PA gt Waits 3 seconds before sending any characters following this con trol function Consultation lt CS gt Establish a consultation call at this point Clear lt CL gt Clear the current call at this point The characters for representing the dialing control func tions can be combined in the same repertory dialing se quence However there are restrictions with certain characters When processing the dialing string for Repertory dia ling the data is interpreted in the same way as dialed digits The rules for interpreting each character are de termined by the current status of the telephone and the content of the Repertory dialing character string Customizing the Telephone Step by Step D D 4 Function keys gt V 1 Non shifted keys gt V D 31 Repertory dialing gt V aan mnm 85 CD CL cs ok PA Change v e The Clear control function within a string causes each active call to be
18. 0 must read these operating instructions Imp For your own protection please read the section dealing with safety Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit The layout of this operating manual is extremely user friendly You will be guided through operation of the optiPoint 410 420 economy economy plus standard S V6 0 step by step starting with a description of simple basic functions through configuration of all operating parameters to a de scription of the additional features Administrative tasks are described in a separate manual The quick reference guide is meant to give you quick and reliable explanations regarding frequently used functions Intended Use The optiPoint 410 420 economy economy plus standard S V6 0 telephone is a desktop unit designed for voice transmission and for connection to a LAN Any other use is regarded as not prescribed Product Identification The characteristics of the telephone precise product name and serial number are displayed on the nameplate on the underside of the tele phone Please have these at hand when you contact our service depart ment regarding problems or defects on the unit itself 11 General Information 12 Echo Effect In some cases while using the telephone you may hear an echo which can be quite strong This is not due to any design defect or other fault with your I
19. 113 to a party in Contacts open the menu and select the option Contacts In all cases a display similar to the one shown below ap pears Contacts E ET EI O Ralph Delgado Jeanine Fox Jill Hill Phil Jones Harry Grey Jane Brown Isabella Ashley Bill Smith Fred Bloggs Find and select the relevant party in the list and then press the display key Dial The phone number is used for this procedure 121 Operating the Telephone with the optiPoint display module Step by Step Using Repdial Keys If you press a selected dialing key with a stored number see gt page 94 the number appears in the Caller Box Frank Miller Press the programmed function key Call Control RE LK Mon 07 03 05 11 34AM 12345678 X Calling The stored number is displayed and dialed When the connection is established you are in speakerphone mode 12 Operating the Telephone with the optiPoint display module Step by Step Repertory Dialing With repertory dialing you can enter dial control func tions at any point in the repertory dialing sequence HiPath 8000 automatically detects whether the digits represent an IP address a number or a URL Control Function Action During Dialing OK Any characters following this control func tion are sent immediately after the call has been answered and are sent as DTMF Pause Waits 3 sec
20. All control elements that you can select using the sty lus and or request input can also be selected using he Ca gt C and OYJ keys and activated using he key Selected control elements are highlighted with a bold frame Light frames are used for dark backgrounds Call Control Ball a ZA Jane Brown 123456789 Bill Smith Conference Join Example The Hold icon gt J is selected indicated by bold frame and can now be activated 168 Operating the Telephone with the optiPoint display module Step by Step gt gt or CO Cx or Pg i The keys for the Display Module are used as follows Select next control element for activation Select previous control element for activation Activate control element by opening a menu at the same time for example Edit Fields If the activated control element is an edit field the con trol keys must be used as described here depending on the input mode selected gt page 165 e Overwrite mode Proceeds with a control element from the edit field e Insert mode Moves cursor one character to the right and after the last character jumps one control element forward e Overwrite mode clear key clears characters in re verse starting from the cursor position e Insert mode moves cursor one character to the left and with the first character skips back one control element Confirms input e g for dialing Proceeds to the nex
21. F e To ensure good handsfree talking quality the area in front of the micro phone front right should be kept clear The optimum handsfree dis ance is 20 inches 50 cm e Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic equipment and the plas ic casing Do not operate the telephone in damp environments such as bath rooms Safety Precautions Important Notes Never operate the telephone in an environment where there is a risk of ex plosion Only use Siemens accessories The use of other manufacturers accesso ries may be dangerous and will render the warranty and approval null and void NJO Never open the telephone set or an add on unit If any problems arise con tact your service personnel The information provided in this document contains merely general descriptions or charac teristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned by Siemens AG or their respective owners Labels C The device conforms to the
22. It was not possible to place the connected ter minal on hold Cannot Be Transfered It was not possible to effect a transfer Call waiting menu There is an unanswered call outstanding Cannot Be Deflected It was not possible to deflect the incoming call 197 Appendix Line Key Status Indication LED Line status Description OFF Idle No connected calls BLINKING Call waiting mode A new incoming call possible callback is wait RAPIDLY ing Vor 2 FLICKERING Held A call held in a queue that can be answered by the multiline telephone BLINKING Idle forwarded The line is forwarded immediately prime line SLOWLY only 3 BLINKS Idle forwarded A secondary line is forwarded immediately Hi SLOWLY Path 8000 forwarding ON Busy local 5 The line is seized by a connection to the multi line telephone Busy remote station The line is seized by a connection to another B multiline telephone FLICKERING All The line appears on the display i e it is busy WEAKLY 1 In the case of a line for which a call is waiting call waiting mode is maintained so that infor mation on the waiting call remains displayed 2 A call may already be connected to the line for which a new call is waiting This is referred to as Call Waiting The connection can be active or held 3 gne LED indicator on the prime line key indicates immediate forwarding inst
23. Jane Brown 123456789 Bill Smith 987654321 Complete Transfer Press the off hook icon to dial the telephone number Call Control JEA LAG Mon 07 03 05 11 34AM 125 Operating the Telephone with the optiPoint display module Step by Step You can now alternate between the two parties gt page 129 or set up a conference call gt page 131 You also have the option of placing both parties on hold In this case the alternating option is not available Call transfer During consultation you can connect the other two par ties to each other Prerequisite You have set up a consultation call gt page 124 The other party has not answered yet The second party is called Call Control Fe LK Mon 07 03 05 11 34AM 123456789 Calling Bill Smith 987654321 On Hold Complete Transfer a Press Complete Transfer in order to transfer the held call to the second party although the latter has not lifted the handset yet 126 Operating the Telephone with the optiPoint display module Step by Step or The other party answers ELIT NN EN Jane Brown 123456789 Bill Smith 987654321 Press Complete Transfer in order to transfer the held call to the second party Call Control T Mon 07 03 05 11 34AM Jane Brown 123456789 Bill Smith 987654321 00 24 127 Operating the Telephone with the optiPoint display modu
24. Number 3 Name and Number O End 13 Call display 12 Name 2 Number 4 No display 5 Name and Number 0 End 14 Daylight Saving 15 Auto Dial Timer 16 CFNR Timer 17 Hold Ringback Timer 18 Music on hold 19 Do Not Disturb 20 Message Waiting 21 Hold Ringback 22 Conference 23 Local Conferencing 32 Auto answer 33 Autoanswer beep 34 Auto reconnect 35 Auto Reconnect beep 36 dle display static 1 Cycle Flash 2 Static 0 End 38 Inactivity timeout 1 No timeout 2 30 seconds 3 1 minute 4 2 minutes 5 5 minutes 6 10 minutes 7215 minutes 0 End 39 DSM call view 40 USB Keyboard type 1 English 2 English US 3 German 4 Spanish 5 Italian 6 French O End 43 Deflect address 01 New Change Target 00 End 44 Line settings 45 Call view icons 46 Call park 47 Call Park pickup Default Off Off Appendix yai hone Menu dle dialing mode i 1 Contextl 2 Hot keypad 00 End 49 Callback busy 50 Callback no reply 51 Idle missed calls 52 Busy when dialing 53 Hangup while ringing 54 Mobility Flasch LED 55 Call Recording 00 End 3 Local functions 1 Abbrev dialing 2 User password 3
25. P View Line Production e Multiline Al E Mon 07 03 05 lt View Line gt Kitchen eS View Line Canteen eS View Line Gate IS Previous E 149 Operating the Telephone with the optiPoint display module Step by Step 150 Incoming Call Ringer or Call Waiting Tone If a line has been configured so that a call is signalled with a ring or call waiting tone and there is an incoming call in View Line mode a display similar to the one be low appears Multiline Al Mon 07 03 05 lt View Line gt Secretary EZ lt View Line gt Store Bill Smith Manager lt View Line gt Desk 1 lt View Line gt Desk 2 lt View Line gt Desk 3 LZ A E An icon for the ring or call waiting tone blinks Operating the Telephone with the optiPoint display module Step by Step _ View Line Press the View Line Box see gt page 148 the display switches to Call Control as shown in the figure below P CR t Mon 07 03 05 Bill Smith 987654321 X Incoming Call f a call is coming in on the prime line the display switches immediately to Call Control without you hav ing to press the View Line Box beforehand You now have the following options e Answer the call e Deflect the call e Transfe
26. Screen Confirm Press key LED lights up Speakerphone mode Adjust volume To raise or lower the volume keep pressing the keys until the desired volume is set Notes on speakerphone mode e Tell the other party that you are using speakerphone mode he speakerphone works bests at a low receiving volume 23 Operating the Telephone with the Display Step by Step Loudspeaker or Cancel Rel DBO or D Disconnect gt v 24 Loudspeaker and ez Loudspeaker BO e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches e fthe other party cannot hear you please check with your service personnel whether your microphone was deactivated via the configuration settings IE On multiline telephones the line being signalled is automatically selected when you lift the handset If more than one line is alerting you are connected to the line that has been ringing the longest If you want to override the automatic selection press the applicable line key before you go off hook Ending a Call Press key LED goes out Press Cancel Rel Select and confirm D If the call has been terminated by the other party the message Cleared appears in the display Switching to Speakerphone M ode D You can t use this function with optiPoint 410 420 economy economy plus Prerequisite You are conducting
27. Silverr Kathrin Bauer Robert Miller M E 141 Operating the Telephone with the optiPoint display module Step by Step Do Not Disturb Prerequisite Do Not Disturb must be configured gt page 74 KCO Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Do Not Disturb Ringer on Setup x Open the menu in idle mode and select Do not disturb nt maA Mon 07 03 05 11 34AM 44 123456 78910 Do not disturb Press the DND Off display key to deactivate Do not dis urb 142 Operating the Telephone with the optiPoint display module Step by Step Park Service Call Park You can use the Park Service to park an active call on a park service telephone After the call has been parked it is disconnected from your telephone and is available for pickup The call can be picked up by you or any other user from the telephone where the park service was used see also gt page 49 Te SR Bill Smith 987654321 Consult Transfer _ Open the menu and select Park Call Control e Bill Smith 987654321 On Hold 00 24 Parkkennung eingeben Del 123 Enter the park ID using the keypad 143 Operating the Telephone with the optiPoint display module Step by Step 144 Call Park Pickup You can only invoke Call Park Pickup if the telephone is in idle mode you hear a
28. Toggle Call Holding Call Forwarding Conferencing not with optiPoint 410 420 economy Password protected user settings Variable ringer tone volume and sequence Simultaneous ringing which alerts you to incoming calls at more than one location Telephone Types The administrator can set up the optiPoint 410 420 economy economy plus standard S V6 0 as a single line telephone a multiline telephone 15 Introduction Layout of optiPoint 410 420 economy economy plus standard Here optiPoint 420 standard Loudspeaker for Illuminated graphics open listening display 2 lines of 24 Key fields i characters each Programmable Handset function keys Key fields Programmable func tion keys Dialing keypad Microphone for speakerphone Dialog keys for scrolling through functions Dialog key for confirming a function TKeys for phone settings 1 With automatic key labelling 2 Not economy und economy plus Properties of optiPoint 410 420 Telephone Modele economy and standard 5 g o tf e e S o o x E py E Elo c S g s5 29 59 g x 2 RIZR ES Telephone 2 o 2 italien les Model 2 88 2 88 28 optiPoint 410 economy 4 8 2x24 optiPoint 410 economy plus 4 8 2x24 v Y optiPoint 410 standard 4 8 v 2x24 v v optiPoint 420 economy 5 7 2x24 Y optiPoint 420 economy plus 5 7 2x24 v v Y optiPoint 420 standard 5 7 v 2x24 v v Y
29. Two Parties 0200022005 37 Cohterenmclhid sucre o e DAR aree mae Mas Hida coh died 38 Introducing the Conference llle lisse 38 Ending the Conference is aes eade oder eee cete ERR 2 38 Centralized Conference lisse ese 40 Confirm to end the conference 0000 cee eee eee 40 Recording a Calli deb Rte Ge nee do s d dx RO 41 Stop Recordilig 53 dene scenes dex ette dert ex ped aleve 41 Dialing AIdS kresie deta nha wee eda ba E E SUR ede ee ee 42 Dialing with Selected Dialing Key 0 000 42 Using Auto Dial Timer 0 0000000 0c eee ee 43 Using Abbreviated Dialing 0 200002 e eee 44 Using Notebook Functions 000000 2 eee eee 45 Using Repdial Keys 00 200002 eee 46 Voice Messages iilii 47 Retrieving Messages iiiilsiiilsils eee eee 47 Viewing Message Details 00200002000 47 Deactivating the Ringer 00000 eee 48 Activating Do Not Disturb ssena pie aanita anata sinpi edina a ai a 48 Activating Deactivating Do Not Disturb 48 Using a Key to Activate Deactivate Do Not Disturb 49 ParnkcSevice areire rena a uas bus ame eee eee os 50 Calli cm 50 Call Park PickUp lt eiae eR ace ees e eerie Rice bed aes 51 Contents Using Gro p Features cx aed Baa ed ors oe we ere ard 53 Call Pickup GroupS 2 ene 53 Answering a Pickup Group Call
30. You can use this option to enable call waiting during an active call I This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Second call is permitted Confirm Second caller hears busy signal The new setting is displayed Call Transfer Use this menu option to activate deactivate the feature for deflecting a current call to another party D This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Call can be transferred Confirm Call transfer not permitted The new setting is displayed Customizing the Telephone Step by Step D R Switch on gt v or Switch o s D 11 Contrast gt v D E 77 or D 2 Key Labels gt v Gp ap HOt mo 7 Call J oin You can use this menu option to activate or deactivate the feature for joining an active and a held call lilt This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Call parties can join the call Confirm Call join not permitted The new setting is displayed Contrast You can use this me
31. a Key to Activate Deactivate Do Not Disturb Prerequisite A function key must be configured see gt page 90 Press the Do Not Disturb key The LED is on Ip This setting remains in effect as long as the LED is on If there is an incoming call the caller hears busy tone However calls for pickup groups will still be put through The Do Not Disturb LED blinks To deactivate the function press the Do Not Disturb key again The LED goes out me Do Not Disturb can also be switched on or off by pressing the Do Not Disturb key during a call 49 Operating the Telephone with the Display Step by Step 50 Park Service Call Park You can use the Park Service to park an active call ona park server After the call has been parked it is discon nected from your telephone and is available for pickup The call can be picked up by you or any other user from any other telephone Park Position Park Service manages multiple parked calls simulta neously Each parked call is identified by a park position The park position is numerical and can consist of 1 to 24 digits The position is defined when the call is being parked You or another user must re enter the park position to retrieve the parked call The park position must be unique amongst the positions being administered by the park service telephone The park position should not be a proper telephone number and is not therefore checked
32. are sent as DT ME Pause PA Waits 3 seconds before sending any characters following this control function Consultation CS Establish a consultation call at this point Clear CL Clear the current call at this point Procedure for programming Repdial keys see page 92 46 Operating the Telephone with the Display Step by Step 09 Voice messages gt V 5 Dial gt Vv D New 3 Old 1 gt gt gt New 2 Old 1 2 7 Voice M essages The Messages menu displays the number of voice messages that have been recorded in the mailbox Confirm If any messages are present the number of messages is shown at the top right of the display For example 3 1 2 1 means e 3 messages 2 of which are new e 1 old message Retrieving M essages Select and confirm Confirm You are connected to the message center and can re trieve your messages Viewing M essage Details You are in the Messages area Select and confirm This is displayed to indicate the number of new and old voice messages for instance This is displayed to indicate the number of new and old urgent messages for instance Use the 4 and keys to toggle between Voice Mail and Urgent Messages Use the key to return to the main menu 47 Operating the Telephone with the Display Step by Step 48 Ringer off Deactivating the Ringer If you do not want to
33. be disturbed by an incoming call ringing you can deactivate the ringer Prerequisite A function key must be configured see gt page 90 Press the Ringer off key NYA The LED is on This setting remains in effect as long as the LED gt is on If there s an incoming call the ringer sounds one time and then remains mute Ringer off Ringer off BO 04 Do Not Disturb gt V Switch on gt v or Swithot gt v The Ringer off LED blinks To deactivate the function press the Ringer off key again The LED goes out Activating Do Not Disturb Another way of avoiding disruptive incoming calls is to activate the Do Not Disturb function When this func tion is activated your telephone will not ring for incom ing calls The caller will hear the busy tone IiE If you have a multiline telephone this function is only available for the prime line Prerequisite Do Not Disturb must be permitted other wise the menu option will not be available see gt page 75 Activating Deactivating Do Not Disturb Select and confirm Confirm The new setting is displayed Confirm The new setting is displayed If the word or is blinking in the idle display the mes sage Do not Disturb set is displayed Operating the Telephone with the Display Step by Step Do Not Disturb Iw Nz Do Not Disturb I Do Not Disturb PO Using
34. confirm The call is parked and the confirmation message call parked is displayed Make a note of the park position Call Park Pickup You can only invoke Call Park Pickup if the telephone is in idle mode you hear a dial tone when you seized the line or you are conducting a single call f you are using the two or four line telephone menu when making calls you can select Call Park Pickup from he telephone menu in idle mode or during a single line call You can also configure a function key as a call park pickup key f you select the Call Park Pickup option or press the call park pickup key when in idle mode you will be prompt ed to enter the relevant park position f you lift the handset for instance and hear a dial tone and then press the call park pickup key you will be prompted to enter the relevant park position f you selected the Call Park Pickup option or pressed he call park pickup key during a single call the current call is placed on hold and you are prompted to enter the relevant park position Once you have entered and confirmed the park position or the auto dial time has elapsed the relevant call is picked up and you are connected to the previously parked party 51 Operating the Telephone with the Display Step by Step Picking up a Parked Call gt 10 Call pickup gt V Select this option in idle mode and confirm or 4 Lift the handset D Call pickup 7 Select thi
35. editor permits you to use the keypad on your optiPoint 410 420 economy economy plus standard S V6 0 to enter text letters numerals and special characters The editor is automatically activated when the optiPoint 410 420 economy economy plus standard S V6 0 requests you to enter text Using the editor you can not only enter characters but also navigate within text and conveniently delete char acters Because text can be scrolled to the left or the right the maximum length of a text item is not limited by the number of characters shown on the display The upper limit is 200 characters per text item Entering Characters The text that you wish to generate or modify is shown in the first line of the display The position for entering modifying or deleting characters in the text the cursor is marked by an underscore The second line shows the characters that can be se lected using a particular key of the keypad In certain sit uations additional information is also shown here The currently selected character is marked by an arrow In the example shown here the e key has been pressed twice to select the character e The following table shows all of the characters that can be entered When you press a key more than once the characters associated with the key are called up in se quence If you stop pressing the key for longer than a second the relevant character is entered Iti The precise character assignm
36. either private or shared Prime line Every multiline telephone has one prime line This line gen erally uses your public number which means that you receive your in coming calls on this line A prime line can be private or shared Some features are only applicable to the prime line to ensure that con flicting feature settings between different multiline telephones on the same shared line cannot occur Secondary line Every multiline telephone can have additional lines which are prime lines of other multiline telephones Phantom line The difference between a phantom line and other line types is that it is not the prime line on any telephone Phantom lines are particularly useful for deflecting calls The adminis trator can configure your prime line so that it switches to a phantom line if a second call is incoming If you are speaking with a second party this configuration allows you to hold transfer or deflect the call Operating the Telephone with the Display Lines Basically every line in a multiline telephone functions as an individual tele phone except lines on Direct Station Select key so that all features on single line telephones can be transferred to each individual line As soon as a line is active the relevant details are displayed Although a multiline telephone supports simultaneous use of several lines it functions in almost the same way as a single line telephone The differ ence with a multiline telep
37. ele ments User Click this link to access the relevant page Submit Click this button to incorporate the changes into the cur rent form This transfers the changes to the optiPoint 410 420 economy economy plus standard S V6 0 Reset Click this button to reset the changes in the current form to the former optiPoint 410 420 economy econo my plus standard S V6 0 values Login Click this button to perform an action such as Save Download Invoke and Restart A message is dis played in the event of an error lett United Kingdom v Select an option from the List field ma 15 Click a field in one of the interface images to obtain more information about the field 171 Web Interface 172 Preparatory Steps Open Web Interface Precondition The web interface must be activated To evoke the interface open a web browser and enter the following URL http IP of the telephone Where IP of the telephone stands for the IP address of the optiPoint 410 420 economy economy plus standard S V6 0 that you want to map A host name has been assigned to your telephone you can evoke the web interface using this host name in the browser Please check the name with your service personnel You can then access the web interface for your telephone e g in the following format https hostname domainname If applicable confirm the following advisory message with Yes Security Alert Information you
38. exchange with this site cannot be viewed or Ie changed by others However there is a problem with the site s security certificate The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority eo The security certificate date is valid The name on the security certificate does not match the name of the site Do you want to proceed The homepage appears Web Interface optiPoint 410 standard SHome Page Microsoft Internet Explorer Datei Bearbeiten Ansicht Favoriten Extras Que x E CH D sehen she revorten Gees O S S LIE RB Adresse https 192 168 1 160 EJ wechse SIEMENS optiPoint 410 standard S Home Page Administration User optiPoint 410 standard S Home Page The optiPoint 410 standard S web pages allow the administrator to e configure the administrator settings e perform diagnostic tests e download new software and the user to assign features to function keys change the user password change country settings change language settings change audio settings change call related parameters Bj internet Call up the user interface User Click here to access the user area Local User login Password Enter the user ID for the optiPoint 410 420 economy economy plus standard S V6 0 telephone maximum length 24 and click Login If a user ID has not bee
39. lected input mode you can key in letters and special characters by press ing the relevant key as often as necessary until the required character ap pears on the display Examples of letter inputs are the password the user name or FTP down load files and file paths respectively For example if you want to enter the letter R press 7 three times as R is at the third position For the letter U press 8 twice Introduction Programmable Keys optiPoint 410 420 economy economy plus standard S V6 0 is equipped with 12 function keys all of which are userprogrammable on two levels the Stop Escape and Shift keys should be retained Five of these keys are pre assigned in the first level With the optiPoint 420 advance S V6 00 you also have the option of as sig ning a name to the key which will then be displayed automatically oudspeaker Cancel Rel Shift Function Function Key 1 Switch loudspeaker of the base unit on off Redial one of the last 20 numbers dialed 3 Displays the last 20 missed calls and permits selection editing and redial functions 11 Cancel the current action 12 Shift to the second key level Each feature key has a corresponding visual indicator LED to indicate the status of the feature 19 Introduction 20 Control Keys The control keys and are located to the left pending on the operating mode you can modify of the dialing
40. obtain more infor mation on the field Phone Key Normal function Shifted function 1 Loudspeaker Edit 2 Selected dialing Esit 3 Phonelock Edit 4 Repertory dial Edit 5 Feature toggle Edit B State Key Edit z etj e 7 eal 9 Edit 10 Edit 11 Edit 12 Edit 13 Edit 14 Edit 15 Edit 1B Exit 17 Cancel Release Edit 18 Shif Edit Shift Unsaved changes WARNING There are unsaved changes to the function key assignments If you want to save them click on the Save changes button Parameters Key 8 has no function assigned to it Name Value itg The possibility of programming a key may be blocked by your service personnel In this case the Edit button is deactivated 175 Web Interface 176 Select Function Key Loudspeaker function key Assign a function to key 8 Select a function Loudspeaker bd Key Label Apply Selected dialing function key Assign a function to key 8 Select a function Selected dialing v Parameter for function Selected dialing Key Label Schmid Dial string 5432167890 30 chars left Phone lock function key Assign a function to key 8 Select a function Phone lock v Parameter for function Phone lock Key Label Di
41. off hook dialing ssss 30 116 on hook dialing 31 119 OPTIONS aci eere testet stems ee 83 open listening 25 operating instructions 0 0 0 0 cece 3 operating steps sssssssssssee 13 outgoing calls escris 30 P phantom line sssssssseee 56 picking up a call waiting 26 53 printie libe occu ettet Poem de 56 private lies sco cmi e tes 56 programmable keys ssssss 19 programmable keys second level 19 R receive volume sess 23 received calls s sss 141 redial dece eee ee PRAES 35 redial last number oo eee sss 137 refuse waiting call ssss 111 refusing a waiting call oo 26 rejecting calls during dialing 84 ringer occ ceceececececesceceseeeeseseeeeseeeeetaeeeseeeeseataes 99 ringer off sss 48 ringer volume sse 98 room ACOUSTICS ssssssssssee 101 rules for selecting the preferred line 147 S safety precautions sssri 2 secondary line sss 56 selected dialing key sssss 42 serial number sssssssssses 11 shared line sssssssssssssss 56 speakerphone mode 23 24 special characters isisisi 18 standard telephone functions 21 iC Lt 67 status messages 2 197 s
42. page 87 Prerequisite You are in the Setup menu gt page 66 Select and confirm Enter a password if necessary You will find an overview of the options from gt page 191 Abbreviated Dialing You can use this option to program up to 12 abbreviated dialing entries Prerequisite You are in the Local Functions menu page 86 Confirm Note the index of the current abbreviated dial entry is displayed to the left of the number itself Entries that are not currently configured are shown as Not pro grammed Scroll through the programmed entries Stop scrolling when the display indicates an entry that is not programmed and confirm Confirm Start entering digits immediately Use the arrow keys to select a different dialing mode before entering digits If the abbreviated number is already programmed and you press V these digits are moved to the third line in the display When you enter the first digit the original content is deleted and the new digit is displayed Customizing the Telephone Step by Step Program destination g as z 5 0451524486 gt b A Change v ig VJ ig VJ If you immediately enter digits using the keypad the content is deleted and the first new digit entered is dis played Confirm to enter digits Enter digits and confirm The stored number is displayed You may now use the arrow keys to browse or program other abbreviated numbe
43. replace the handset or redial To cancel the procedure before transfer is complete press the Cancel display key 113 Operating the Telephone with the optiPoint display module Step by Step Ending a Call During a call you can use the following options to end the call immediately p F Press the Clear icon wow Replace the handset Displaying Missed Calls If you do not answer a call the call data is logged to the Missed Calls list The icon for missed calls and the number of missed calls only appears if entries have been stored in the list of missed calls gt page 139 B LK Mon 07 03 05 11 34AM 44 123456 78910 IA c4 amp A Press the Missed Calls icon to open the list gt page 139 Imp The icon is only displayed if the Call view icons option is activated otherwise the appropriate text is displayed here The function is deactivated by default gt page 82 114 Operating the Telephone with the optiPoint display module Step by Step Voice Messages If you have received voice messages an icon to this ef fect appears on the idle display The icon also indicates the number of messages to be displayed This function is only available if the administrator has configured a server address for voice messages Call Control AI LK Mon 07 03 05 11 34AM 44 123456 78910 j N A gt a Press the icon for voice messages to call up the mail syst
44. reversed e Disconnect the single call Conference becomes active e Add the singel call to the conference Converence integrates the single call and becomes active Ending cetralized conference Confirm to end the conference Operating the Telephone with the Display Step by Step 0 or Cb BlasrRessrdingr 5 7 D or D Stop Recording gt V Recording a Call You can record important calls to be able to supply evi dence about the exact wording of an order e g for banking transactions Prerequisite The connection to ASC Call Recording EVOip was entered at your telephone by the service personnel gt page 85 During a call either press the Record key that was set up select and confirm The recording is started and the display shows Recording and the number of the oth er party The other party is notified via an audio note that the call is being recorded has to be set up by the service personnel Stop Recording Press the Record key select and confirm The recording is stopped The recording is also stopped if the call is terminated Searching for and replaying the calls can e g be done using the widely known ASC applications POWERplay WEBplay or INSTANT WEBplay 41 Operating the Telephone with the Display Step by Step 42 Frank Miller Dialing Aids The optiPoint 410 420 economy economy plus stan dard S V6 0 provides you wi
45. the Telephone with the optiPoint display module Step by Step Centralized Conference When local conference is disabled and once a central ized conference is established it can only be handled as aunit i e as a single call in its own right No information on or control of individual calls is available Precondition You are conducting a consultation call gt page 124 Call Control Al Jane Brown 123456789 On Hold Bill Smith 987654321 Press the Conference display key to initiate the confer ence call The conference call is set up and you are simultaneous ly connected with the two other parties EZLCN NENNEN Mon 07 03 05 11 34AM Conference KE leg The display shows that the conference is being set up You can add a further call to this confererence 135 Operating the Telephone with the optiPoint display module Step by Step IM Note that the conference caller box is near the line and there is only an On Hold icon available to put the conference on hold Adding a second party to the conference To add a consultation click the Consult button to dial the second party or _ e Click the Connect icon or the caller box to pick up an in coming call The Conference changes to On Hold When the incom ing call is connected you will see a screen similar to the one below CEO Jill Hill 918273645 Conference On Hold 00 24
46. use all of the functions that are available for a call on a single line telephone e Place the call on consultation hold and pick it up on another phone Transfer the call see page 29 Consult with another party see gt page 36 Pick up a waiting call see page 26 Alternate between two calls see page 37 Join a conference call see gt page 38 Placing a call on hold manually You can put an active call on hold using the line key Press the illuminated line key Confirm Only the two following options are available Line Press the line key to reconnect the call Line D Press another line key to call another party for example 59 Operating the Telephone with the Display Step by Step 60 NM Line 2 b or Line 1 W Line 2 L J NA Line 2 or Refuse call gt Deflect call gt v M aking Calls with Multiple Lines Accepting a second call on the same line While you are on a call an incoming call is indicated by ringing or blinking on another line key Press blinking line key 2 The first line switches to man ual hold mode and you are connected with the caller When you have finished the call on the second line you can pick up the first call by pressing Line 1 Press the relevant line key to put the current line on manual hold Details about the caller on the second line are displayed and you are prompted to answer this call When you have fini
47. v 16 Introduction Display and Dialog Keys The optiPoint 410 420 economy economy plus standard S V6 0 features a fourline display In normal mode the Idle menu appears on the display 14 15 26 09 04 Time and Date 1228 Anlage Telephone Number Editable display Shows telephone menu 14 15 26 09 04 Schmidt Anlage gt Name Status where applicable The idle menu displays the time and date in the first line The telephone number or name is displayed in the second line The user can define any name for the second line during configuration such as the user name or the name of the communication platform The second line provides access to the telephone menu The arrow icon gt on the right hand side of the second line indicates that additional functions are available Any status messages are displayed in this line if necessary several are displayed al ternately If you want to define settings use the three dialog keys q D and the function key Cancel to navigate within the hierarchically structured menu system The menu structure is nested into a maximum of four levels Within this structure the second line displays the currently selected menu while the fourth line displays a menu option 17 Introduction 18 Keypad The optiPoint 410 420 economy economy plus standard S V6 0 keypad features digits letters and some special characters Depending on the se
48. 5 Customizing the Telephone e 0eee 66 Accessing the Setup Menu 0 0 00 cee ee 66 Settiligs ao mter eres quenti uw dece tegen Bases 67 COMTIQUIATION eos Se Fd ama RU re RUN pe petu e teen Ne a tuta 67 Country OPTIONS x dex doe aeq tpe e bce dnow s Be uds 67 Languadges ismas een aea EA RON E EEEa aa ARA AER SECERA 68 Date TI as ace didus xod whee A dun Maw ara E E EA AE cto ate 68 Call Duration ied HA PT AREE Ru ERES 69 Gall Waiti gi ea ie ope bee Dx pP REESE ee Ae 70 Call TTaniSTer uc 28 eter pre p dE E es 70 Gall JOU rm 71 CONASE So ida tate x Oe a badd eA deed Red 71 Dialing Mode 0 0000 tee 72 Call DiSplay ees Dove tune be OPER DU peto iesu E ose 72 Contents Daylight Saving sser 3a onde vate iw glad ovens Meme ot ads 73 Auto Dial Timer nnna nananana 73 Hold Ringback Ter sais sn sisip eai ce bota eats am ads m Rae 74 Mu usic On Hold sieut ak en eae dada Yu aa UR a 74 Do Not Disturb San cece RE pe RR Ere Pade Ae 75 Message Waiting liliis 75 old Bingbaok uela eoe oit ee be ee Boho ee A a 76 Local Conferencing 2 2234 sess e RR WE RR ey 76 Auto AnSWer 6 leeren 77 Beep on Auto ANSWEr 2 cee ee 77 Auto Reconnect 0 00 cc ee eee 77 Beep on Auto Reconnect 0 0 00 eee 78 dle State Options 0 eee 78 nactivity TIMEGOU te oue oo a eer ART Seek s pui ede d 78 Display Module Call View lll eese 79 USB Keyboard TVpes sete
49. 8 anguage for operator prompting 68 etter NPU S enrian teeth reset 18 ine information display in call control 158 ine V EW eee ccecesccceeeceeeesesteeeceaeeeeeteeeeaeeeeae 151 NES hrany N 57 ocal conferencing s sss 76 ock phone aie tear cen 88 oudspeaker cere 23 volume sssssssneeens 97 M making calls s sss 116 nsa X 88 memory clearing sssrin 88 message waiting 75 messages and alarms 197 MF tone sssssssssssseeneenenne 31 PNICTODNONG sis uscite necat eene 16 missed calls 114 139 muffled room acoustics 101 Multiline sss 55 146 answer a call on another line 60 159 Call CONMOl esi net ote ers 146 call waiting tone sssssssssssss 58 dial via line overview s s s 153 dialing from line overview 58 existing connection 59 INCOMING call 150 INS DOK Lx ea necem 152 line key status indication 198 line overview sssssssssse 148 line seizure sse 57 manual hold sss 59 156 off hook dialing sssss 153 on hook dialing sss 153 gine 58 status message aeiee 162 with an active call sss 155 music on hold Index N nameplate oo ccc ese cece teeteeteeeesees 11 notebook functions ssssssss 45 O
50. EU guideline 1999 5 EG as attested by the CE mark This device has been manufactured in accordance with our certified environ mental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and elec tronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is in stalled and sold in the countries of the European Union and is covered by the directive 2002 96 EC Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equip ment Contents Contents Satety Prec SHUO IS 1i aea EE RACER CECI na 2 For Your Salety coder ce ate eatery dem Satin eae YR ex 2 Protection of the Telephone 2 000002 c eee eee 2 Location of the Telep
51. H The following options are available when you press the Menu icon Call Control BS LAS Mon 07 03 05 11 34AM Secretary company com Redial Last No Do not disturb Ringer on Setup Contacts x 146 Operating the Telephone with the optiPoint display module Step by Step Rules for Selecting a Preferred Line If there are calls on multiple lines up to 10 lines possible ringer or call waiting signal the Start dis play shows the line with the highest priority in accor dance with the preset terminal line preference As soon as the terminal line with the highest priority is seized call answered from another phone the next terminal line where a call is ringing waiting the longest is displayed If there are no incoming calls the Start display shows the line with the highest priority in accor dance with the lines preferred by the administrator for outgoing calls If the line for outgoing calls with the highest priority is busy in use by another telephone the next avail able line for outgoing calls is displayed If all available lines for outgoing calls are busy the line overview is displayed If no preferences have been defined the line over view is displayed mp A configured line is only displayed in the line overview if the display for this line is activated page 81 Display is activated by de fault 147 Operating the Telephone with the optiPoint d
52. Lock Phone 02 Lock Only 03 Set Change Target 00 End 4 Memory 1 Clear abbrv List 2 Delivery status 0 End O End 4 Function keys 1 Non shifted keys 01 Clear 02 Selected dialing Abbrev dialing 04 Repeat dialing 05 Missed Calls 06 Messages 07 Forwarding 08 Loudspeaker 09 Mute 10 Ringer Off 11 Hold 12 Alternate 13 Transfer call 14 Call join 15 Deflect 16 Setup menu 17 Room echoing 18 Room muffled 19 Shift key 20 Notebook 21 Settings 22 Lock Phone 23 Conference 24 Local Conferencing 25 Headset 26 Do not disturb 30 Group pickup 31 Repertory dialing 32 Line 33 Feature Toggle 34 Park 35 Pickup 36 Swap Display 37 Cancel Release 38 Confirm 39 DSS 40 Consult Transfer Default not programmed 000000 Off 193 Appendix 194 Telephone Menu 02 Ringer volume 41 Callback 42 Cancel Callbacks 43 State Key 44 Mobility 45 Call Recording 00 End 2 Shifted keys 12Clear 2 Selected dialing 3 Repertory dialing 4 Park 5 Call Park Pickup O0 End 0 End 5 Audio settings 01 Loudspeaker vol 03 Ringer 05 Handset volume 06 Room character 1
53. Normal 2 Echoing 3 Muffled 0 End 07 Key click volume 08 Headset vol 09 Rollover vol 10 Line Specific Ringer 1 Reset All 2 Change 0 End 09 Voice messages 1 Message Centre 0 End 11 Mobility 1 Logon 0O End Default ONNO e e Appendix Telephone M enu Dialing Menu Option Action Next Step Please dial Dial by number Dialing via the keypad Program dest Name Dial by name Name dialing via the key pad via the text editor Dial editor Open the Address menu Dialing via the Address menu Redial Redial last number dialed Dialing the stored number Connection Status Menu Option Action Next Step Consultation Hold user 1 call user 2 Consultation call menu Hold Place call on hold Basic call menu Transfer Transfer call to user 2 and clear Idle menu connection without consultation Disconnect Clear the current call Idle menu 195 Appendix 196 Consultation Call Menu Option Action Next Step Alternate Hold connected user and call up Consultation call user on hold menu Create local Connect held and connected par Consultation call Conf ties to local conference menu Transfer Transfer connected call to user 2 Basic call menu and return to held party Join Transfer call with consultation to
54. P telephone but caused by the other client For example if the echo occurs during a teleconference it may be that the loudspeakers and micro phones need to be repositioned Service Il The Siemens service department can only help you with encoun tered problems or defects on the unit itself Should you have any questions regarding the operation your spe cialist retailer or network administrator will gladly help you with the right answers For any questions regarding the telephone connection please con tact your network provider In the case of any trouble or defects on the unit itself please dial the ser vice number of your country Notes and Symbols Safety Information that is important for preventing injury or damages is marked specially as they are important instructions for correct use of the unit This symbol indicates a hazard Failure to follow the instructions given may result in injury or in damage to the unit D a This symbol indicates the following e Key information important for the proper use of the telephone Particularly important information about the differences be tween single and multiline mode General Information Step by Step Nz Dial v 2 callog y Symbols in the M anual You will find a graphic representation of the Telephone menu operating steps in logical sequence in the left col umn Below is an explanation of the symbols Lift the hands
55. a call with the hand set Hold down the key while replacing the handset Then release the key Proceed with the call Country Options set to US In case you have set the country options to US you do not have to hold the loudspeaker key to switch to speak erphone mode while replacing te handset Press key Replace the handset and proceed with the call in speak erphone mode Operating the Telephone with the Display Step by Step oe and 3 Loudspeaker DBO Loudspeaker D Refuse call gt v Switching to the Handset mp You can t use this function with optiPoint 410 420 economy economy plus Prerequisite You are conducting a call in speaker phone mode Lift the handset Continue the call Open Listening During the Call You can allow other people in the room to join the tele phone conversation Inform the party at the other end of the line that you are switching to loudspeaker Prerequisite You are conducting a call with the hand set Activating this function Press key LED lights up Deactivating this function Press key LED goes out Refusing a Call You can refuse an incoming call If the number of the caller is transmitted it is stored in the Missed Calls list SO you can call that person back at a later date Select Refuse call and confirm The display returns to the idle menu The person calling receives a negative response 25 Operating the Telep
56. ages to obtain more infor mation about the field Volume settings Handset Volume fa gt Loudspeaker Volume 2 Key Click Volume 0 Rollover Volume Rz Ringer settings Ringer Volume Melody Tone Sequence Standard 3l 2 2 sl 2 Ps s zl zl pouzoxs is ral JE po hs e sl Bz NOTE To customise the ringing for a Line or DSS key all three parameters must be set to non zero values To use standard ringing set all three parameters to zero If there is a combination of zero and non zero values on a row the Submit button will be disabled Submit Reset Call Related Parameters For a description of the parameters in the Telephone menu see the follow ing pages e Auto Dial Timer gt page 73 e DND feature enabled on phone gt page 75 e Options for on hook dialing gt page 83 Call related parameters Auto dial timer 6 seconds Call forwarding locked destination Default deflect destination Call forwarding on no reply CFNR timer 15 seconds 1 to 60 DND feature enabled on phone v Idle dialing mode Context be 178 Web Interface M obile User Logoff Not used with Sylantro Enter password to logoff 179 Web Interface 180 Alphabetic Reference This glossary provides basic information required for performing configura tion tasks on the optiPoint 410 420 economy economy plus
57. al string 12345 35 chars left Repertory dial function key Select a function Repertory dial v Parameter for function Repertory dial Key Label Mueller Dial string lt PA gt 54321 lt PA gt 09876 88 chars left Append codes Ok Clear Consult Pause Web Interface Info Message Microsoft Internet Explorer PN The function key definitions have been saved The function keys have been assigned the selected functions Country Settings For a description of the country setting in the Telephone menu see gt page 67 ume 15 Click a field in one of the interface images to obtain more infor mation about the field Country Settings 3 Country United Kingdom iv Language Settings Setting the language page 68 tQ 15 Click a field in one of the interface images to obtain more infor mation about the field Language Settings Language German v German English French Italian Dutch Spanish Portuguese Hungarian ill If an optiPoint display module is connected you are asked to Re start the telephone after a change of language so that the change of language setting can also be done for the optiPoint display module gt page 103 177 Web Interface Audio Settings For a description of how to change the Audio Settings in the Telephone menu see gt page 97 Tl 15 Click a field in one of the interface im
58. all Ringer or Call Waiting Tone The optiPoint 410 420 economy economy plus stan dard S V6 0 rings with the set ring tone page 99 If information about the calling party is transferred name number or both it appears on the display You can now lift the handset and talk with the person calling D On multiline telephones the line being signaled is automatically selected when you lift the hand set If more than one line is alerting you are con nected to the line that has been ringing the long est Confirm Answer call and then lift the handset or use the speakerphone Press the blinking line key before you lift the handset or before using the speakerphone Outgoing Calls Off hook dialing Initiate a call by Pressing a free line key on the multiline telephone e Pressing the Loudspeaker key e Lifting the handset On hook dialing You can start entering the number immediately The connection is established via the next available line Operating the Telephone with the Display Step by Step Consultation gt v Line Holding gt v Existing Connection The following options are available when you answer a call on a line see page 58 Use the line in the same way as a single line tele phone Place the line on hold manually Using the line in the same way as a single line tele phone Example If you have answered the call on one line you can now
59. an dard S V6 0 is equipped with 12 function keys all of which are userprogrammable on two levels Five of these keys are preassigned on the first level These keys are listed and illustrated on gt page 19 Even these five preassigned keys can be repro grammed Im The possibility of programming a key may be blocked by your service personnel In this case you get the message Locked by administrator if you try to assign a function to this key If possible do not change the Cancel and Shift keys These enable you to cancel procedures and or program shifted keys The optiPoint 420 or optiPoint self labeling key module provide an elec tronic self labelling function for programming keys The programming procedure using the telephone menu is described below with examples However you can also program keys using the web interface gt page 171 Customizing the Telephone Step by Step D 05 Setup gt V gt gt 4 Function keys gt v Non shifted keys gt v p D 09 Mute IEA D Continue Hv Co CA Example 1 Assigning the M ute Function to a Function Key You would like to switch the microphone on or off while making a telephone call This function should be as signed to one of the function keys Illi Functions are only programmable on the first key level On the second level only numbers names are programmable Select
60. and confirm Select and confirm Confirm You are prompted to press a key Press the function key to be programmed the associat ed LED blinks Select and confirm When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the following prompt Select and confirm to retain the preset label Confirm to adapt the electronic key labeling Enter or modify key label and confirm The relevant key is labelled automatically The new function is assigned to the function key If you want to program another key or key level of the same key you can select the level again me If you are using an optiPoint 410 note the function you have assigned to the key on the label card to identify it gt page 200 91 Customizing the Telephone Step by Step 92 Example 2 Assigning Repertory Dialing to a Function Key There are two ways of assigning the Repertory dialing function to a function key e Define a new key called Repertory dialingand en ter the repertory dialing sequence e Edit the repertory dialing sequence of a Repertory dialing key that has already been programmed The Repertory dialing function is similar to the reper tory dialing function but i also allows you to enter dial ing control functions at any point in the repertory dialing sequence As with every function used to initiate an outgoing call
61. ansferred you cannot hold the line manu ally gt page 156 or switch to line overview When you use this line as a single line telephone you have the following options e Put the call on consultation hold and pick it up on an other phone Transfer the call see gt page 113 Place call on consultation hold gt page 124 Refuse a waiting call gt page 110 Alternate between two calls see page 129 Set up a conference gt page 131 155 Operating the Telephone with the optiPoint display module Step by Step Manual hold Bs CRS t Mon 07 03 05 11 34AM Bill Smith 987654321 Hold Line Consult Transfer When you press the Hold Line option a display similar o the one below appears EN A A Mon 07 03 05 11 34AM Bill Smith 987654321 Line Held Line put on hold by Manager company com Retrieve If the call is put on hold you have the following two op tions a e Transfer the call see Retrieve Your call is reactivated gt page 152 Switch to line overview See the following example 156 Operating the Telephone with the optiPoint display module Step by Step Ls lale 4F Mon 07 03 05 11 34AM lt View Line gt Secretary P View Line Store IS Bill Smith Manager View Line Chef P View Line Desk 2 lt View Line gt Desk 3 L
62. at entries can be saved in the Missed Calls and Received Calls lists the Caller ID must be displayed as a name number or both This is not the case if e No display is set for Call display gt page 72 The caller ID was not transferred D s Entries are only saved in the Forwarded calls list if the administrator has enabled the save function On multiline telephones only callers calling the Iil f prime line are logged in a missed calls list Operating the Telephone with the Display Step by Step D 02 Call Log l 1 Missed calls gt Wv or gt gt 2 Dialled calls gt v or D 3 Received calls 3 V or D 4 Forwarded calls gt v D 825432198767 3 v JA D 2 Details Displaying the Call Log Select and confirm Select list Confirm Select and confirm Select and confirm Select and confirm The lists are sorted chronologically with the most re cent entry first You can scroll through the lists using the amp and 1 keys You can also use the letter keys to jump to the first entry that begins with the relevant character Select entry Select the entry you require from the relevant list For example select the third entry and confirm Display details You can display details for the selected party Select and confirm The display shows the date and time of the call If the same ca
63. been programmed by the administrator the delay time for this num ber is reduced to 1 second The default setting for the delay time is 6 sec onds If necessary you can change this value gt page 73 Imp The automatic dialing delay does not function if you are using a dial plan and have set Hot Key pad see page 83 Dialing takes place auto matically as soon as the character string entered matches an entry in the dialing plan 43 Operating the Telephone with the Display Step by Step Using Abbreviated Dialing To simplify the dialing process you can call twelve ab breviated dial numbers You can program a user number for each abbreviated dialing number gt page 86 Using Abbreviated Dialing to Make Calls Abbrev dialing Press the Abbreviated Dialing function key The number for the abbreviated dial number 1 is dis played D Scroll to the desired abbreviated dialing number and confirm or LOLI s es ci m Enter the required single digit abbreviated dialing num ber Confirm Dial gt V Start the dialing process Impe Storage locations for abbreviated dialing numbers that have not yet been programmed are dis played as Not programmed 44 Operating the Telephone with the Display Step by Step Notebook amp S or Notebook C Using Notebook Functions If the last number dialed was busy or if the called party has not picked up
64. by the dial plan Invoking Park Service The Park Service option is similar to an unscreened call transfer on a park server This service should therefore be treated in the same way as a call transfer You can only invoke the Park Service option if you are conducting a call or if you have placed a call on hold You cannot park a local or central conference call If you are using the two or fourline telephone menu when making calls you can select Park Service from the telephone menu during a single call when holding a call or during a consultation call You can also configure a function key as a park key When you press the park key the current or held call shown on the display is parked If you are using the optiPoint display module to make calls you can invoke the Park Service option from the context menu Operating the Telephone with the Display Step by Step D Park Z gt v or ups D If you select the park option or press the park key the telephone attempts to place the call on hold If the call is placed on hold you are prompted to enter a park po sition Once you have confirmed your input or if auto dial time has elapsed the call is parked and you will re ceive confirmation or an error message if the call was not successfully parked Parking a Call You are conducting a call or have placed a call on hold Select this menu item and confirm Press key Enter park position and
65. call menu 196 pog qm 182 contrast E 71 control Keys accitis 20 COUNTRY ODLIOnS s ose tees 24 67 D date tlme cio Greene ire pt 68 daylight saving sssssssssssss 73 deflecting a waiting call 26 dial after seizing a line oo eee 116 dial before seizing a line 119 dialed calls ctt res 138 dialing aids sss 21 42 dialing before line seizure 31 dialing following line seizure 30 dialing keypad ssssssssssses 18 dialing mode sss 72 dialog keys sssssssssssssee 17 22 eio am V 16 17 do not disturb sce 75 142 DSM alternate x eq RY 129 answer call answer waiting call applicationsdisplay 106 Call forwarding s sss 142 CAN OG onis ee Macarena 138 call transfer sss 126 character mode ssssssssss 165 conference sssssssssseeee 131 CONSULTATION cs et eet 124 dialed calls sss 138 dialing after seizing a line 116 dialing before seizing a line 119 display missed calls 114 do not disturb sssssssssssss 142 ending call cet 114 hioldicall aeter rte miss 112 incoming call 107 missed calls s sss 139 multil
66. ce 184 Ringer Volume Setting the ringer volume e Minimum value 1 quiet e Maximum value 5 loud e Default value 3 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 178 E gt page 74 Rollover Volume While you are busy on one line of a multiline telephone the Rollover func tion shows you whether another call is coming in on another line You can set the volume level using the following values 1 5 Minimum value 1 quiet e Maximum value 5 loud e Default value 3 gt page 178 i gt page 102 Selecting a Function Select the required functions for both first and second level function keys The following options are available for selection Function Key Explanation Clear definition Clear Clear current definition Selected dialing Configure function key as a selected dialing key and program telephone number Abbreviated dialing Configure a function key as an abbreviated dialing key Repeat dialing Configure a function key as a redial key Missed calls Configure a function key to display missed calls list Voice Messages Assign a function key for displaying voice messag es Forwarding cm the Call Forwarding function to a function Loudspeaker Configure a function key as a loudspeaker key Mute Assign a function key for mu
67. cleared down any remaining characters are processed in a new context normally idle The Consult control function within a string causes the current call to be held and the remaining charac ters to be interpreted as dialing digits The Pause control function at the beginning of the string means that the string should only be sent as DTMF digits If another call is not connected this key is ignored The length of the pause is then zero The Pause control function after the dialing digits ensures that once the connection has been estab lished a wait time of at least three seconds will be set The Pause control function after DTMF digits caus es a wait time of at least three seconds plus 0 2 sec onds for each digit sent in the previous block e fastring concludes with OK the digits are sent without having to wait for the user to press OK or until a timeout occurs With the Repertory dialing function multiple function keys can each be programmed with a specific repertory dialing sequence Select and confirm Select and confirm Programming the first level Confirm You are prompted to press a key Press the function key to be programmed the associat ed LED blinks Select and confirm Enter the selection sequence to be saved You can use the and keys to insert a function Confirm if the destination is complete When programming function keys on an optiPoint 420 or optiPoint self labeling key module t
68. ction to a function key Feature toggle Special functions HiPath 8000 Swap screens Switches the telephone display from line display to optiPoint display module DSM and vice versa Call park Function key for parking calls only with Sylantro Call pickup Function key for accepting parked calls only with Sylantro Call Recording Function key for recording a call e g via EVOip Quit Function key for ending calls 185 Web Interface 186 Function Key Explanation Confirm Represents the confirm key D 1 Function keys are also available on the second level gt page 175 E gt page 90 Tone Sequence Setting the ringer sequence for incoming calls Minimum value 1 Sequence 1 e Maximum value 3 Sequence 3 e Default value 2 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 178 E gt page 99 User Password Password input for the web interface user area e Current password enter currently valid password here e New password enter new password here The new password should be different from the default 000000 e Confirm new password confirm new password here e Default 000000 gt page 174 E gt page 87 Using Editors Step by Step A short t_ D gt EF3 Using Editors Entering Text The text
69. ction with optiPoint 410 420 economy economy plus This feature is sometimes known as three way calling Prerequisite You are conducting a consultation call 3 page 36 Introducing the Conference Prerequisite You are conducting a consultation call 3 page 36 Select and confirm The following appears in the dis play Creating local Conf In Conference appears on the display Ending the Conference Changing back to single line calls Confirm You are reconnected with the first party The second party is placed on hold You can now alternate between the two parties connect the two other parties transfer e re enter the conference call e terminate the active call you are connected to the second party End both calls using the menu Select and confirm Both calls are terminated and the display shows Cleared You can start a new call End both calls by hanging up Prerequisite Allow Join in conference was deactiva ted by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode The display shows Cleared You can start a new call Operating the Telephone with the Display Step by Step or Connect the two other parties using the menu Prerequisite Allow Join in conference was activated by the service personnel D Join gt Y Select and confirm The display shows Transferring and then Calls joined You can start a new call
70. d Indicates if any new missed calls have been re calls ceived 8 Default Shows the local identification information Appendix User Menu Telephone Menu Default 02 Call Log 1 Incoming calls 2 Dialed calls 3 Received calls 4 Forwarded calls O End 03 Forward Not set 1 Unconditional 1 New change target ooo 1 Use keypad 2 Use editor O0 End 2 Switch on 3 Switch off O Eng 2 On no reply 1 New change target 1 Use keypad 2 Use editor 0 End 2 Switch on off O End 3 On busy 1 New change target 1 Use keypad 2 Use editor 0 End O End 0 End 04 Do Not Disturb Not activated E Switch on off Continue 05 Setup 1 Settings 2 Configuration 01 Country options 1 US e 2 DE 3 FR 44IT 1 German 2 English e 3 French 4 Italian 5 Dutch 6 Spanish 7 Portuguese 0 End 03 Date time 1 DD MM YY e 2 YY MM DD 3 MM DDIYY 0 End 04 Call deflection 02 Language 191 Appendix 192 Telephone Menu 05 Call forwarding 07 Call duration 08 Call waiting 09 Call transfer 10 Call join 11 Contrast 1 Display 2 Key labels 0 End 12 Dialing mode 12 Name 2
71. defined by the rules for selecting the preferred terminal line see gt page 147 D The states Ringing Call Waiting and On Hold are only shown for those lines for which the user has activated Line informationin Line settings 158 Operating the Telephone with the optiPoint display module Step by Step Answering a Call on Another Line Prerequisite The Show interline state function must be activated see gt page 81 An incoming call on another line in Call Control Ringer or Call Waiting signal is displayed in a line information box Secretary A Bs EA t Mon 07 03 05 11 34AM Bill Smith e 987654321 x Jill Hill Manager Il E Consequently the line informatiton box has the same function as the line control keys in the line overview In this example an incoming call is ringing on a Manager line 159 Operating the Telephone with the optiPoint display module Step by Step When you press the line information box gt page 148 the Secretary line is placed on hold and details about the incoming call on the Manager line are displayed 7 918273645 Incoming Call Bill Smith Secretary p e When you accept the call the Secretary line is put on hold and you are connected with the caller on the Ma nager line Bs 2 df t Mon 07 03 05 11 34AM Jill Hill 918273645 00 24
72. dial tone when you seized the line or you are conducting a single call see also gt page 50 IINE NN STER LK Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Park Pickup Do Not Disturb Ringer on Setup x m Open the menu and select Park Pickup Call Control Ball ay 2 LK Mon 07 03 05 11 34AM Ins 123 P Use the keypad to enter the park ID of the parked call The parked call is picked up Operating the Telephone with the optiPoint display module Step by Step Surviveability If a fallbvack system was set up for your Sylantro Server you will still be able to use your telephone and the func tions of the outage system in case of e g a power ou tage If your telephone has no connection to the Sylantro Ser ver it will automatically connect to the fallback system The message Temporary limited mode is displayed While you are using the fallback system sone functions maybe not available LK Mon 07 03 05 11 34AM 44 123456 78910 Temporary limited mode 145 Operating the Telephone with the optiPoint display module M ultiline Telephone Application Call View for M ultiline Telephones Normally the telephone s prime line or a preset line is di aled in idle mode This is dependent on the line config uration set up by the administrator ont mA A Mon 07 03 05 11 34AM Secretary company com AE
73. display module Step by Step 164 Ringer Call Waiting Tone on the Line when Dialing Prerequisite The Show interline state function must be activated see gt page 81 If you are dialing an outgoing call on one line and a call is incoming on the line not currently visible a display similar to the one below appears Secretary Bs CRS t Mon 07 03 05 11 34AM Bill Smith e 987654321 le Calling Jill Hill Manager l You now have the following options e Ignore the line that is ringing or on which a call is waiting and continue operation in call view e Press the line view in the Ringing Call Waiting display to view the incoming call while dialing Press the line box in the Ringing Call Waiting display to answer the incoming call this automati cally interrupts dialing and the view switches to the status for the other lines Operating the Telephone with the optiPoint display module Step by Step mmmBg Character Input Changing Character M ode Press this icon to switch keyboard input from numeric to alphanumeric lowercase and or alphanumeric up percase Numeric input Call Control EUA LG Mon 07 03 05 11 34AM 123 12345678 Alphanumeric input lowercase Call Control 165 Operating the Telephone with the optiPoint display module Step by Step Alphanumeric input uppercase
74. e Ip Note that both active caller boxes are the same distance from the line and that only the Hold icon is available 133 Operating the Telephone with the optiPoint display module Step by Step 134 7 n or or or or Ending the Conference Changing back to single line calls Press the Hold symbol for one of the parties to place this call on hold The conference is ended You can now e alternate between the parties connect the other parties Complete Transfer e re enter the conference call e terminate the active call you are connected to the second party End both calls using the display key Press the End Conf display key to terminate the con ference You are disconnected from both parties End both calls by hanging up Prerequisite Allow Join in conference was deactiva ted by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode You are disconnected from both parties Connect the other parties using the display key Prerequisite Allow Join in conference was activated by the service personnel Press the Join display key to connect the other parties Connect the other parties by hanging up Prerequisite Allow Join in conference was activated by the service personnel Replace the handset or press the loudspeaker key in in speakerphone mode The other two parties are con nected You can start a new call Operating
75. e pending on priority are displayed in accordance with he rules described on gt page 147 e Each status that applies to a line is represented sole ly by the status icon gt page 148 e Each status that applies to more than one line is rep resented by both the appropriate status icon gt page 148 and the number of lines for this sta us EN a 283 CH t Mon 07 03 05 11 34AM Bill Smith 987654321 Jill Hill Manager Consult Transfer In the above example two lines are ringing including the one currently displayed lines with lower priority status are only displayed if the calls are answered by another telephone or cleared down You can answer the ringing line currently being dis played or switch to line overview mode and select a dif ferent line that is in call waiting mode ringing or on hold 162 Operating the Telephone with the optiPoint display module Step by Step Display of Line Information for a Held Line During a Call Prerequisite The Show interline state function must be activated see gt page 81 If a line was placed on manual hold by another tele phone while you are in Call Control it is displayed in a line information box Example Secretary A Bs CRS t Mon 07 03 05 11 34AM Bill Smith 987654321 00 24 Line on hold Desk 2 iy I 163 Operating the Telephone with the optiPoint
76. e appropriate data is not available the next available ID is displayed option no missed calls received calls or for warded calls are saved in the Missed Calls list see page 32 D s Please note that when you select the No display Prerequisite You are in the Configuration menu gt page 67 Select and confirm Select the required option and confirm The new setting is displayed Customizing the Telephone Step by Step D 14 Daylight Saving gt v ENS 7 or Switch off v D 15 Auto Dial Timer V eO apo Ot O mua Liu Daylight Saving You can use this function to stipulate that the clock on your telephone switches to summertime and winter time automatically Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Daylight saving activated Confirm Daylight saving deactivated The new setting is displayed Auto Dial Timer You can use this menu option to specify the time delay following input of the phone number before the phone automatically dials the number without you having to press the key The valid range is 1 automatic dialing after 1 second to 9 automatic dialing after 9 seconds Imp This does not affect automatic dialing of the des ignated emergency number Prerequisite You are in the Configuration menu gt page 67 Select and confirm Configure the number of seco
77. e indicates that additional functions are available In idle mode there are no menu options available no prompt At the end of the menu list the D key goes to the beginning of the list and at the beginning of the list the amp J key goes to the end of the list When you select a function using the 7 key you are led step by step through the call procedure until all parameters have been entered Operating the Telephone with the Display Step by Step gt Doro Answer call gt v or Loudspeaker BO CD or I Incoming Calls The Telephone rings giving the set call signal gt page 99 If calling party information name number or both is transferred it appears in the display mp If you are defining settings on the telephone when a call arrives the process is paused After the telephone conversation the telephone auto matically returns you to the point in the menu structure you were in before the call Refer to page 53 for information to answer in coming pickup group calls Answering a Call With the Handset The telephone rings The caller is displayed on the Screen Lift the handset Set call volume To raise or lower the volume press the relevant key until the desired volume is set Answering a Call Without the Headset Speakerphone M ode TT You can t use this function with optiPoint 410 420 economy economy plus The telephone rings The caller is displayed on the
78. e is not locked page 88 When you connect the telephone for the first time or re start it a message appears prompting you to press the display to start Call Control The idle display appears Bl Press the Menu icon to see which menu options are available when the telephone is in the idle state Le a OA Mon 07 03 05 11 34AM 44 123456 78910 Redial Last No Do not disturb Ringer on Setup Contacts x 104 Operating the Telephone with the optiPoint display module Step by Step For further information please refer to the section Call Log gt page 138 Redial Last No gt page 137 Do not disturb gt page 142 Ringer on gt page 109 Setup gt page 170 Swap Display You should configure a key to enable you to quickly swap from the telephone display to the Display Module Call Control and vice versa gt page 90 D Press the Swp Display key to swap displays quickly 105 Operating the Telephone with the optiPoint display module Step by Step Applications Display X Press the Cancel icon in Call Control gt page 104 if you want to cancel Call Control and use other applications A Press the Home icon in Call Control gt page 104 if you want to continue running Call Control in the back ground but want to use other applications as well Applications Contacts Address Control Book d D Browser Programs TD Display Voice
79. e new setting is displayed as a value Rollover Volume You can adapt the volume for rollover as follows Prerequisite You are in the Audio Settings menu gt page 97 D 9 Rollover Volume gt V Select and confirm The current setting is displayed You can increase or decrease this value with the control keys on the telephone or L _ the arrow keys or mm P to the keypad keys TT 1 gt V Confirm the setting The value of the new setting is dis played 102 Customizing the Telephone Step by Step Restarting the Telephone If an optiPoint display module is connected and you re quest a change of language either through the lan guage menu option or by changing from a mobility user to base user or vice versa you are asked to Restart the telephone ocoeoeoe Press the keys one after the other The Restart is exe cuted after a few seconds 103 Operating the Telephone with the optiPoint display module Step by Step Operating the Telephone with the optiPoint display module II The optiPoint display module can not be connec ted to the optiPoint 410 420 economy economy plus Using the Display To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface Please read the instructions on page 168 Call View Start Display Prerequisite Use DSM is enabled gt page 79 and the telephon
80. e on the matching strips within the white field and attach them to your optiPoint e With a computer via the Internet You will find the Online Key Labelling Tool along with the user inter face at http Awww siemens com hipath gt Downloads gt Software Place the strip next to the keys then place the transparent cover over it matte side facing up Index A abbreviated dialing ssssus 44 numbers clear e 88 SWItG ORO oriai se lech acetates 86 alternate ceteris 37 129 answer waiting call 110 auto dial timer sssssssssee 73 auto dialing sss 43 B basic MENU ssec ti tenete anes basic settings C Gallice REE TET E 113 ANS WET nescion i 108 answering ropenda 23 ENO e UI 114 INCOMING RR T E 107 place on hold au ets 112 PERUSE ann an E 25 26 109 transfer oo ccccec ec cesceeseescesteestesteesteseees 28 call display ccs 72 call forwarding sssssssssssess 142 eMe 138 call transfer 56 126 call transfer on off eseese 70 call waiting OM oin eem E 70 KU LICT T 111 callback sostenute eto 32 sctivating deactivating 84 GENIdI s cA Xe es e E 3 character mode sse 165 CNFR thiet et eden e 74 CONIETENCE una mr EY 131 connecting paries sssssssssssss 126 connection status menu 195 consultation seese 36 124 consultation
81. ead of an idle Ine 4 Only if activated by administrator 5 An active call is connected to the multiline telephone A call is connected to the other tele phone Direct Station Select key Status Indication LED Line status Description OFF Idle The line assigned is not used ON Busy The main line of the target telephone is busy BLINKING Incoming call An incoming call is waiting on the main line of the target telephone 198 Appendix Error Messages The error display on the telephone is limited to one display output and acoustic signals possibly generated from the network As arule error messages are shown in the bottom line of the display This means that the connection between the original action and the error which has occurred is retained Example It is not possible to deflect the incoming call 08972261485 Press the or Cancel Cannot Be Deflected key n special cases the third display line may also be used for display outputs so that the cause of the error can be clearly described Error messages can be cleared and confirmed manually either with the V or the Cancel key 199 Appendix 200 Labeling the Keys You can choose from the following options to label the keys on the opti Point 410 420 economy economy plus standard S V6 0 with the functions or telephone numbers saved Labeling e By hand Labeling strips are delivered with your optiPoint Write the function or a nam
82. ed as a three party conference from a consultation call IE This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Local conferencing can be established Confirm Local conferencing is not available The new setting is displayed Customizing the Telephone Step by Step D 32 Auto answer gt V D Switch on gt v D 34 Auto Reconnect 5 V Auto Answer You can use this option to activate and deactivate auto matic call answering for CTI applications When you dial a number using the CTI application while Auto Answer is activated the telephone automatically switches to handsfree mode If Auto Answer is deac tivated the telephone will ring first and you must then press the loudspeaker key or lift the handset to dial the number and set up the connection to the other station me This menu option is only available if it has been activated by the administrator If you have a multiline telephone this function is only available for the prime line Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm The new setting is displayed Beep on Auto Answer Use this option to specify whether you hear a beep when a call is automatically answered Prerequisite You are in the Configuration menu gt page 67
83. ee SIEMENS Global network of innovation Sylantro optiPoint 410 420 S V6 0 economy economy plus standard User Manual Safety Precautions Safety Precautions For Your Safety The IP telephone optiPoint 410 420 economy economy plus standard S V6 0 complies with the European standard EN 60 950 which deals with the safety of information technology appliances including elec tronic office equipment This device has been designed with safety in mind thus protecting both individuals and objects There is always the danger of small objects being swallowed by young chil dren In the case of the optiPoint 410 420 economy economy plus standard S V6 0 this applies in particular to the connecting cord clip Please make sure that such items are not accessible to children e Use only the enclosed power supply together with the special LAN cable e Never open the power supply enclosure Protection of the Telephone e The telephone must not be used in bathrooms etc as it is not splash proof e Before connecting or disconnecting the LAN cable pull the power plug out of the plug receptacle first e The device must not come into contact with abrasive liquids or liquids which are liable to discolor it such as tea coffee fruit juices or soft drinks Location of the Telephone e The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C 41 F and 104
84. em and to display the voice messages liti The icon is only displayed if the Call view icons option is activated otherwise the appropriate text is displayed here The function is deactivated by default gt page 82 115 Operating the Telephone with the optiPoint display module Step by Step M aking Calls You can dial a telephone number both on and off hook Ip If you have activated the function Busy when di aling see gt page 84 you cannot be interrupt ed by an incoming call The caller hears busy tone Off Hook Dialing 4 Lift the handset or Call Control m em Enter a phone number using the keypad or Enter the number using the display keyboard The dis play keyboard is described in the operating instructions for the optiPoint display module You can also use phone numbers that are stored in Contacts gt page 121 in Redial Last No gt page I or in a Call Log gt page 138 116 Operating the Telephone with the optiPoint display module Step by Step Call Control Confirm dialing as soon as you have finished entering he number Call Control Mon 07 03 05 11 34AM 12345678 Calling The number is dialed As soon as the party answers the Call Control switch es to display an active connection 117 Operating the Telephone with the optiPoint display module Step by Step Voice Diali
85. ent is determined by the language setting on the optiPoint 410 420 economy economy plus standard S V6 0 187 Using Editors Step by Step Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 15x o 1 1 e a b 2 e d e f 3 g h 4 m j k l 5 O m n 6 p q r S 7 oe t u v 8 e w x y Zz 9 x lt gt O 1 0 e E amp A 1 Space nt MQQ Use Shift to switch between upper and lower case when entering letters shown with a light blue back ground in the table The state of the Shift key overwrite or insert mode is shown on the right hand side of the fourth line E SE Shift key not active 188 Using Editors Step by Step Shift DBO Quit DBO A long text that is being en gt at is being entered here _ lt A long text that is being en lt gt A short text _ Navigating During Text Entry The following keys can be used for navigation during text entry Shift key off delete character to the left of the cursor Shift key on move the cursor to the left or shift the text to the right At the right hand end of the text enter one space char acter Otherwise Shift key off delete character to the right of the cursor Shift key on move the cursor to the right or shift the text to the left Shift key when naviga
86. entry in the dial plan Using the Configuration menu see page 67 Context Select and confirm Confirm Hot Keypad Select and confirm 83 Customizing the Telephone Step by Step Activating deactivating callback not Sylantro If the other party is busy you can place a request for callback Callback is a HiPath 8000 function and has to be programmed by the administrator You are requested to confirm callback if Busy appears on the display The respective callback function can be activated or deacti vated Using the Configuration menu see page 67 D 49 Callback busy Select and confirm Switchon gt Confirm in order to activate or Switch off gt V Select and confirm in order to deactivate Suppressing message about missed calls If this function is activated calls which have been missed are indicated on the display of the telephone in idle mode If the function has been deactivated new calls which have been missed are indicated only by the blinking of the relevant function key This function does not apply to an optiPoint display module which is in use with your telephone D Bt Idle missed calls gt Select and confirm Switchon s v Confirm in order to activate or Switch off gt V Select and confirm in order to deactivate Rejecting a call during dialing If this function is activated any calls which you receive while dia
87. et off hook Replace the handset Conduct a call Enter a telephone number or code Enter the code Increase or reduce the value depending on the current operating mode Press key Press the illuminated key Press the blinking key The option appears on the display Use the key to confirm your selection Search for an option Press the A keys until the option appears on the display Then press the key to confirm your selection 13 Introduction 14 Introduction Overview The optiPoint 410 420 economy economy plus standard S V6 0 is a modern multi functional IP telephone It is designed for connection to data networks and is not directly connected with an ISDN system or to the PSTN Tl This manual describes how to use the optiPoint 410 420 economy economy plus standard S V6 0 when it is connected to Sylantro from Siemens Some of the features described in this manual are only available be cause they are provided by Sylantro If you are not using the optiPoint 410 420 economy economy plus standard S V6 0 in a Sy lantro environment contact the administrator to obtain the corre sponding operating manual The optiPoint 410 420 economy economy plus standard S V6 0 enables voice communication via the standard Internet Protocol IP It is compati ble with the signaling stack in compliance with the SIP Session Initiation Protocol protocol specification The optiPoint 410 420 economy econo
88. he electronic labeling function Label is displayed with the following prompt Confirm to adapt the electronic key labeling 93 Customizing the Telephone Step by Step mum Ei Enter or modify name or number and confirm The rele vant key is labelled automatically or D Continue gt V Select and confirm to retain the existing label Selected dialing B9 The phone is now ready to dial with this function key in the programmed level mp If you are using an optiPoint 410 write the num ber on the label card page 200 Example 3 Assigning a Number or Name to a Function Key You can assign frequently dialed numbers to a function key When you press the key the stored telephone number is shown in the display and you can set up the connection D 05 Setup gt V Select and confirm L 4 Function keys gt Select and confirm For programming the first level 1 Non shifted keys gt v BO Press the function key to be programmed the associat ed LED blinks 02 Selected dialing gt Confirm Confirm You are prompted to press a key 5 Program destination gt vV Select and confirm D Program dest Name gt 7 Select and confirm Enter the telephone number or name to be stored and confirm oH S When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Labe
89. hold presses Cancel the call on hold is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e lf a party that is calling another party presses Can cel during the course of the outgoing call the outgo ing call is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e fa party presses Cancel during call waiting the call is terminated and the line reverts to idle state on hook and the dial tone is heard off hook lingo An incoming call cannot be refused by pressing the Cancel key 61 Sylantro Functions Sylantro Functions The Sylantro system supports a number of functions which you can activate or deactivate via the telephone With a multiline telephone each function relates to the prime line The functions can also be invoked via opti point display module call control gt page 114 Using Call Forwarding This section describes the call forwarding functions supported by the Sylantro These functions can be called up using the feature code You can also assign a frequently used function to a programmable key Call Forward on No Reply The Sylantro function Call Forward No Reply CFNR allows you to enter a feature code to forward calls to an other number if the handset is not lifted after a certain number of rings between 2 and 7 The administrator specifies the forwarding destination Switch on Lift the handset
90. hone 00 0000 cece eee eee 2 Important NOTES au Caden eee ead Ry ane ete onde Ro dena ler a pn 3 Labels si iu oie be oe Re CR bg exceda E NER Pro e bed 3 General Information 11 About These Operating Instructions 00 0000 c ee eee 11 Intended USB seo daddies ees oe n er UT Has 11 Product IdentitiGatIohi ias sse see terc tete abe edt ete dr a 11 EGho ENOGGL c teg ac Se tede RR RR ERE Ed eren 12 Sra rp DP ee eer ee eee ee eee ee 12 Notes and Symbols c j342 6 oA ob RR LE ee eee etki LA 12 Sri MMC LETT 12 Symbols in the Manual liliis sess 13 Hgpigers rauf e UNE TT TT EET Do Tto T TT 14 OVEIVIOW ras C C he ule 14 Features cia cad ada abe ae tae nacho f ae re ae EEE 15 Telephone TypeS 0 000 c cc ee 15 Layout of optiPoint 410 420 economy economy plus standard 16 Display and Dialog Keys 00 00000 17 Keypad ioa dices saei x ERR ane tnt See ee eS 18 Programmable KEYS oae tear nete teet ert tm e etd da 19 Control amp eys moi semea E eX e hte ps edi epe a 20 Operating the Telephone with the Display 21 Standard Telephone Functions 0 00000 cece eee 21 Multiline Functions isses 22 Function Selectii ecse ete Tubero amaeed mms rg AM edens 22 Incoming Calls 2x IER PR RR ek ER a 23 Answering a Call With the Handset o on uaaa else sun 23 Answering a Call Without the Headset Speakerphone Mode 23 Endihiga Gall i4 t
91. hone is that the line is selected automatically With multiline telephones however you can also manually select the line using the line key that has been assigned to it For an explanation of the line key status indication please see page page 198 Line Seizure A multiline telephone line is seized if the line key LED is lit blinking or flick ering and information about the line appears in the display You can change the mode as follows Pressing a line key to seize the line Aline is seized with an incoming call Aline is free when it becomes idle or is put on hold manually e The multiline telephone selects another suitable line for seizure If a suitable line is not available a line is not seized Aline remains seized even when a connection is released following consultation All procedures that were initiated via the menu or the function keys refer to the line that is seized All audio functions for example when toggling be tween handset and speakerphone mode apply to the active line Ip If you have seizeda secondary line this line remains reserved for you to dial for a period of time programmed by administrator During this time the line cannot be seized by another party whose telephone is also programmed to use the secondary line 57 Operating the Telephone with the Display Step by Step 58 or Answer call gt v Nz or Line e Using a Multiline Setup Incoming C
92. hone number or a URL The number of dig its in an E 164 number and the log on number for user mobility is restricted to 20 digits Other numbers such as phone numbers to be dialed are re stricted to 24 digits Dialing aids and enhanced functions can be activated using individually pro grammable function keys Examples of dialing aids and enhanced functions Redial Selected dialing Repertory dialing Abbreviated dialing Handsfree operation Mute Last number redial You can use dialog menus to perform most other actions You can activate Sylantro server functions using the feature codes which consist of an as terisk combined with a one or two digit number 21 Operating the Telephone with the Display Multiline Functions Some functions and features are only available to you if the administrator configured your telephone to support multiple lines The following are some examples of special multiline telephone features Line keys Manual hold Multiline priority Visual indicators for line key status D Most features are common to single line and multiline telephones but some features function in a slightly different manner depending on the telephone type In this manual these differences are de scribed in the same section that describes single line telephone fea tures Function Selection A function is selected with the keys J or and confirmed with the key The arrow icon gt in the second lin
93. hone with the Display Step by Step Answer call gt v D Disconnect and return gt V D Refuse call IA 26 Second Call If the Call waiting function is activated gt page 70 and your are currently making a call you can pick up an other call The caller hears the on hook signal you hear the call waiting signal Accepting a Waiting Call You are conducting a call A second call is indicated in the display and you hear a call waiting signal Confirm query You can talk with the second party The connection with the first party is held Confirm to end the call and return to the first party The first party connection is displayed again D To activate or deactivate the Call waiting func tion see page 70 Refusing a Waiting Call On multiline telephones incoming calls can only be refused via the prime line You can refuse a waiting call You hear the call waiting signal and the number of the waiting party is displayed Select Refuse call and confirm The waiting party receives notification of the refusal and the call with the first party is redisplayed The refused call is stored in the Missed Calls list Answ ering a Call On Another Line If you are making a call on a multiline telephone incom ing calls on other lines are signalled by a line key The administrator can configure one of the following op tions for your telephone e No ring when active o
94. ine active call 155 call control 146 call information box 158 hold ausit esee meiste 156 incominig eall ceres 150 line overview sseem 148 navigate yas cc ds cepere est dedi 168 Index received calls sss 141 redial last number ou eects 137 refuse call sss 109 refuse waiting call oo cece 111 ringer setup menu swap display sse 105 transfer call sss 113 voice messages ssssssssssss 115 E E 164 phone number nosses 21 echo effect sss 12 echoing room acoustics s 101 ending a call error messages ethernet interface sss 14 explanation of symbols oe 13 F fallback system n se 54 features of the phone ou ccc 15 function keys programmable sss 16 zo T 90 H handset volume sssssssssss 100 handsfree distance sssssssss 2 hangup while ringing 1 85 hold ringback s sss 76 hot keypad sssssssseene 182 hotline sss 54 incoming call sss 108 incoming calls menu ssss 196 IP address auis 21 J join call ODOTE i c ertt teens 71 K kGy GlicKS s c mee teet 102 key labelling sess 16 L ANGUAGE eee terit ete ptor doses 6
95. ing gt Switch on v or Switch off gt V Do Not Disturb You can use this option to permit or prohibit the user from activating the Do Not Disturb feature If Do Not Disturb is deactivated the 04 Do Not Disturb option is not available on the telephone Ip This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Confirm The new setting is displayed Message Waiting You can use this option to activate and deactivate the Message Waiting function Ip This menu option is only available if it has been activated by the administrator Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Confirm The new setting is displayed 75 Customizing the Telephone Step by Step D 21 Hold Ring Back gt V Switch on gt v Switch off v D Switch on v or 76 Hold Ringback You can use this option to activate and deactivate the Hold Ringback function which reminds you that a call is still being held Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Confirm The new setting is displayed Local Conferencing This option permits and or prohibits use of the Local Conferencing function The conference is initiat
96. isible behind the current message You can switch be tween messages using the plus minus key Inactivity Timeout Use the timeout setting to specify the period of inactiv ity after which the telephone will automatically revert to the idle state Prerequisite You are in the Configuration menu gt page 67 D 38 Inactivity timeout Select and confirm 1 No timeout gt V Confirm or D 2230 seconds 7 Select and confirm 78 Customizing the Telephone Step by Step or D 821 minute gt V or o E 7 or gt gt 5 5 minutes V or o as 7 or 5 7215 minutes 2 ij D 39 DSM call view gt v Switch on or Switch off gt v Select and confirm Select and confirm f Select and confirm Select and confirm Select and confirm Display M odule Call View This function is only available if an optiPoint 410 display module has been connected to your optiPoint 410 420 standard You can use this option to specify whether call view is on the telephone display or on the optiPoint display module following a system restart Prerequisite You are in the Configuration menu gt page 67 Select and confirm Confirm Call view appears on the optiPoint display module Confirm Call view appears on the telephone display The new setting is displayed 79 Customizing the Teleph
97. isplay module Step by Step Line Overview t When you press the Overview icon in the idle display a view like the one below is displayed P Mutine NNI Tele Mon 07 03 05 lt View Line gt Secretary D lt View Line gt Store I View Line Manager IS View Line Desk 1 S View Line Desk 2 5 View Line Desk3 eA View Line Box button with prompt to display a line Line Box Button with user defined line name Status display icons Idle Ringing Icon blinking Call waiting mode Blinking rapidly On hold on another line Busy Active Out of order a E e G Call view Icon Press here to access the last call view displayed Press the Call view icon to return to Call Control with the preset line gt page 146 148 Operating the Telephone with the optiPoint display module Step by Step View with More Than Seven Lines f more than seven lines have been configured use the display keys Next and Previous to scroll through all of he hidden lines a NN EZ Mon 07 03 05 lt View Line gt Secretary ax lt View Line gt Store amp 3 lt View Line gt Manager lt View Line gt Desk 1 IS View Line Desk2 amp 3 lt View Line gt Desk 3
98. iys agate e Di d d Rede qe 101 Key CIlICKS ios Se naana stu redet ecu rr td dcr rad 102 Rollover Volume 2 0 n 102 Restarting the Telephone 0 0 000000 e eee eee eee 103 Contents Operating the Telephone with the optiPomt display mogdule 22422522 92x22 104 Using the Display s eresse sis tenre riniti nTa a aa 104 Call View Start Display 0 0 0 0 cenis danane eee 104 Swap Displays ce LR EA RERO e a EEEE EE 105 Applications Display aeaa dioa idu mak ba hh e dede 106 INCOMING call uec orn ee eee ae eet pens areis 107 ncoming Call in Idle Mode 0 000000 cee eee ee 107 Answeting a Call wir cay Eu ede eia eer RS 108 Reject Call llsssleeseeeeee eens 109 Ringer sek ERR Shade a a cleo ashe ed debs 109 SECOMGUCAl ie parre 110 Placing a Call on Hold 35 nueces eroe sae wets ones S 112 Transferring a Call 2 ees 113 Ending a Gall ar repe c dae hia te pr died a mud 114 Displaying Missed Calls liil iles 114 Voice Messages sae eade poem oh dees a PRU RR ERG 115 Making CallS ode eat SAS En Oe Ue RR epa s 116 Oft Hook Dialing uus dux oh repr seb RR T D pep Seeds 116 OnsHook Dialing 2 rere Rb 119 Ending Call 4 rs eR E aedem ee ce devon ans 120 Dialing trom Gontacts iiis obe ritate dum exe el E 121 Using Repdial Keys 0 00000 eee 122 Repertory Dialing nna naana naaa 123 Conducting Two Calls Simultaneously o n anaana naaa a 124 Co
99. k BE Press the Phone Book icon in the Caller Box to open the phone book Please refer to the operating instruc tions for the optiPoint display module for information on how to create entries in the phone book 108 Operating the Telephone with the optiPoint display module Step by Step T Reject Call Additionally you can refuse an incoming call This call is then stored in the list of Missed Calls gt page 138 and you can initiate a callback at a later stage To reject a call press the Refuse icon The caller hears an appropriate message The telephone reverts to idle mode If forwarding has been set up the call will be forwarded to the destination for Call forward on busy Ringer If you do not want to be disturbed by the ringing of an incoming call you can deactivate the ringer If your telephone is in idle mode select the option Rin ger on or Ringer Off from the menu You can also as sign the on off function to a function key gt page 90 EIN NENNT OQ Mon 07 03 05 11 34AM 44 123456 78910 Call Log Redial Last No Do not disturb Setup NENNEN x 109 Operating the Telephone with the optiPoint display module Step by Step Second Call You can answer a second incoming call while already on a call or while you are still dialing The caller hears the ringing tone while you hear a call waiting tone Accepting a Waiting Call Call C
100. key The number or name of the line and the current setting are displayed D 3 Reset gt V Select and confirm The setting is reset to the factory default Handset Volume You can adjust the handset volume as follows Prerequisite You are in the Audio Settings gt page 97 D 05 Handset vol 7 Select and confirm The current setting is displayed The value can be increased or reduced by using either the control keys on the telephone or b the arrow keys or mm P to the keypad keys mum y 111 gt V Confirm the setting The new setting is displayed as a value 100 Customizing the Telephone Step by Step D OO pn Hi Q t 0 mur sl 7 D 6 Room character gt V D 2 Echoing gt v Headset Volume i optiPoint 410 420 economy does not have a headset interface You can adjust the volume of the headset loudspeaker as follows Prerequisite You are in the Audio Settings gt page 97 menu Select and confirm The current setting is displayed The value can be increased or reduced by using either the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The new setting is displayed as a value Room Acoustics The room acoustics for the handsfree talking equip ment can be adapted to the room conditions with this setting Settings for normal echoing or muffled r
101. keypad De the following settings not with economy economy plus volume on telephone Mode Key Key Incoming call Reduce ring tone vol Increase ring tone vol ume ume Speakerphone Reduce loudspeaker Increase loudspeaker volume on telephone Handset controlled call Reduce loudspeaker volume on handset Increase loudspeaker volume on handset Setting using the con figuration menu and Audio Settings Adjust volume of loudspeaker handset key click and ring tone as well as ring tone sequence and melody confirm with V Operating the Telephone with the Display Operating the Telephone with the Display The optiPoint 410 420 economy economy plus standard S V6 0 offers all functions on the display in dialog menus which are independent of status With the three dialog keys you can scroll through the individual functions select the function you require and activate it You can also assign en hanced functions to the keys such as destination numbers or shortcuts for certain actions You can set up a connection to a specified phone number by pressing the key Use the XJ key to edit and correct the phone number Standard Telephone Functions nia All the features described in this section are available regardless of whether you use a single line or multiline telephone The keypad is used for dialing phone numbers You can choose to dial a normal phone number E 164 p
102. l is displayed with the following prompt Change 4 Confirm to adapt the electronic key labeling ann P Enter or modify name or number and confirm The rele vant key is labelled automatically 94 Customizing the Telephone Step by Step or D Continue v 5 2 Shifted keys gt v ss 0 02 Selected dialing gt V D Program destination gt V D Program dest Name gt ing m v Change v m 8 or gt onini 75 7 Select and confirm to keep the existing label The phone is now ready to dial with this function key in the programmed level If you want to program another key or key level of the same key you can select the level again ill If you are using an optiPoint 410 write the func tion that you have assigned to the key on the la bel card to identify it gt page 200 For programming the second level Confirm You are prompted to press a key Ip On the second level only phone numbers and names including repertory dialing can be pro grammed Press the function key to be programmed the associat ed LED blinks Confirm Select and confirm Select and confirm Enter the telephone number or name to be stored and confirm When programming function keys on an optiPoint 420 or optiPoint self labeling key module the electronic labeling function Label is displayed with the fol
103. l itera su ERRARE ed muse e aedes 80 LING Settings siussesenptbensbsereueWnd0cr9uged ep Reden eg s 81 Displaying Icons Instead of Text 00 00200000005 82 Parking and Picking Up Parked Calls 0 0004 82 The new setting is displayed 2000 0200005 83 Options for on hook dialing liil 83 Activating deactivating callback not Sylantro 84 Suppressing message about missed calls 84 Rejecting a call during dialing liliis 84 Hangup while ringing liliis 85 Call RECONGING s 25er een rte tu e ceni enn e eec 85 kcal FUNCHONS ssa exi kde ee eae lee exu iwzdige 86 Abbreviated Dialing 000 0000 cee eee 86 User PAaSSWOMG isos is coke Beebe Re Bae ee de 87 Lock PHONG a seeded nade buc ru bata aa eens 88 Misses EORR TET 88 Assigning Function Keys sslsssl sess 90 Example 1 Assigning the Mute Function to a Function Key 91 Example 2 Assigning Repertory Dialing to a Function Key 92 Example 3 Assigning a Number or Name to a Function Key 94 Using Function Keys 000 000 eene 96 A dio Settiligs es m EROR owen awa ey CAD Rr e Rie i 97 Loudspeaker Volume 2 ees 97 Ringer Volume 0 0 0 00 eee 98 RINGE e P 99 Resetting Ringer Settings llli iililess 100 andset Volume sie pha oa ee a b dede acci 100 eadset Volume lssslsslsss lees 101 ROOM ACOUSTICS 3 smesa quasi ac
104. l on a server that supports call parking and or pick up calls parked on this server These options are only available if they have been activated by the administrator Open the Configuration menu see page 67 Switching Call Park On and Off Select and confirm D 46 Call park gt Switch on gt S5 Confirm It is possible to park calls or Switch off gt VY Confirm It is not possible to park calls The new setting is displayed 82 Customizing the Telephone Step by Step 5 47 Call Park Pickup gt v Switch on gt v or Switch off gt D 48 Idle dialing mode gt V or D 2 Hot keypad gt V Switching Call Park Pickup On and Off Select and confirm Confirm It is possible to pick up parked calls Confirm It is not possible to pick up parked calls The new setting is displayed Options for on hook dialing You should only change this function if you are using a dial plan programmed by administrator If the function is activated you have the choice of two settings e Context e Hot Keypad Context is the default setting When on hook dialing with this setting you must either confirm the option Dial press the loudspeaker key or wait until the Auto Dial Timer has timed out in order to set up the connec tion If Hot Keypad has been set dialing takes place automatically as soon as the character string entered matches an
105. le Step by Step P callcontol aa Mon 07 03 05 11 34AM Jane Brown 123456789 Transfer done Bill Smith 987654321 00 24 x Press the display key OK to terminate the process im mediately You can then replace the handset or redial 128 Operating the Telephone with the optiPoint display module Step by Step Alternate Alternating Between Two Parties You can alternate between two parties to whom you are connected after answering a second call or in consulta tion mode Alternating second call To switch to the other party open the menu and select the option Alternate The current call switches to the On Hold status Call Control y Jane Brown 123456789 On Hold 00 24 Bill Smith 987654321 Alternate Join x Conference You are reconnected with the first party ill Note that the active Caller Box is closer to the line and the Caller Box On Hold is further away from it The On Hold icon changes to the Recon nect icon and vice versa When you have finished the consultation call you can clear down the connection with the active party by pressing the Clear icon You can then return to the par ty who was On Hold 129 Operating the Telephone with the optiPoint display module Step by Step Alternating consultation call CEO Jane Brown 123456789 Bill Smith 987654321 Conference Complete Transfer x
106. ling will be rejected The caller receives busy tone O 52 Busy when dialing gt Select and confirm Switch on gt Y Confirm in order to activate or Switch off s v Select and confirm in order to deactivate 84 Customizing the Telephone Step by Step D 53 Hangup while ringing 3 V Switch on gt Switch off 3 V gt B5 Call Recording gt V Switch on gt V bzw Switch off gt v Hangup while ringing If this function is activated you can hang up when trans ferring a call although the called party has not an swered yet Select and confirm Confirm in order to activate Select and confirm in order to deactivate Call Recording If this function is activated you can start recording the current call gt page 41 Your service personnel must have enabled activation and deactivation of this function by the user Select and confirm Confirm in order to activate Confirm in order to deactivate 85 Customizing the Telephone Step by Step D 3 Local functions V gt gt 1 23456176 gt D Not programmed v Program destination gt or O O or apo 86 Local Functions You can use the Local Functions menu to configure phone based functions such as password definition or memory assignment for example mp This menu can be protected using a user pass word gt
107. ll has been entered repeatedly the date and time of the last call appear in the display 33 Operating the Telephone with the Display Step by Step 5 D 34 1 Dial v Dial KA 3 Delete v 4 Delete ALL v 5 Next entry lv or 6 Previous entry v Call party Once you have selected the required party you can pro ceed as follows to make the call Select and confirm Confirm the call is connected Delete party from list You can delete the selected party from the list if you no longer require the entry Select and confirm The current entry has been deleted and the numbering of subsequent entries moves up in the list Delete all parties from list You can delete the entire list for any entry To do this se lect the following option Select and confirm All entries in the current list are de leted Select next previous entry If you have selected a party you can use the following options to scroll to the next previous party Select and confirm Select and confirm Press the Cancel Rel key or select 0 End to quit the Call Log Operating the Telephone with the Display Step by Step Missed Calls BO Repeat Dial BO M issed calls Key If the Missed Calls list contains new entries that have not yet been displayed the LED for the Missed calls key blinks While you are checking the list the LED lights conti
108. lowing prompt Confirm to adapt the electronic key labeling Enter or modify name or number and confirm The rele vant key is labelled automatically Select and confirm to keep the existing label The phone is now ready to dial with this function key in the programmed level If you want to program another key or key level of the same key you can select the level again 95 Customizing the Telephone Step by Step 96 Notebook I HH HD or Store gt I v Ringer off Ringer off Tl If you are using an optiPoint 410 write the func tion that you have assigned to the key on the la bel card to identify it gt page 200 Using Function Keys You can call the programmed functions depending on the current status of the telephone The corresponding display appears after a function key has been pressed Example 1 Activating the Notebook function Prerequisite The Idle menu or an active call is dis played Press the Notebook function key Enter the number to be stored and confirm Confirm Storage of the number is confirmed with Entry stored Example 2 Switching off the ringer for incoming calls on the telephone Press the Ringer off function key The Ringer off LED lights up The ringer is deactivated In the event of an incoming call the LED blinks instead Customizing the Telephone Step by Step D 5 Audio settings gt V 1 Loudspeaker vol gt
109. ls is stored you must make sure that the caller ID is transferred gt page 72 Dialed Calls The last 20 numbers dialed are automatically stored If a line is busy or if there is no reply you can use the Di aled calls list to redial the number The numbers dialed are sorted in descending order ac cording to date and time The number dialed last ap pears first in the list Mon 07 03 05 11 34AM 44 123456 78910 Call Log C x 138 Operating the Telephone with the optiPoint display module Step by Step s _ or Redial BO El _ or Missed Call BO Open the menu in idle mode or when prompted to dial and select the Call Log option Select Dialed calls Press the Redial key to open the Dialed calls list Call Log A Missed calls 10 8 new Dialed calls 8 45678990 Fred Bloggs Jill Hill Jane Brown Phil Jones Mary Stone Wolter Brown Received calls 12 Loia l view TE Select a party and press the Dial display key to dial the number Missed Calls Open the menu in idle mode and select Call Log gt page 104 Select Missed calls This list contains the calls that were not answered on this telephone It is sorted chro nologically with the last call received appearing first Press the Missed Call key to open the Missed calls list 139 Operating the Telephone with the optiPoint display module Ste
110. lue 1 e Maximum value 60 e Default value 15 2 page 178 E gt page 74 Country From the list field select the country where you would like to install the optiPoint 410 420 economy economy plus standard S V6 0 Country spe cific settings such as ringer or busy tone for example are performed with this option The following options are available for selection United States Germany France Italy Spain Austria Switzerland Belgium United Kingdom Argentina Brazil Luxembourg Netherlands Portugal Poland Czech Republic gt page 177 E gt page 67 Default Deflect Address Not used with Sylantro 2 page 178 DND feature enabled on phone Users are permitted to switch Do Not Disturb on and off on their tele phone gt page 178 i gt page 75 181 Web Interface 182 Handset Volume Handset volume setting e Minimum value 1 quiet e Maximum value 8 loud e Default value 4 gt page 178 E gt page 100 Idle dialing mode You should only change this function if you are using a dial plan program med by administrator If the function is activated you have the choice of two settings e Context e Hot Keypad gt page 178 i gt page 83 Key Click Volume Key click volume setting on the dialing keypad e Minimum value 0 no sound e Maximum value 3 loud e Default value 2 gt page 178 i gt page 102 Key Label Specify the name for automatic key labelli
111. mation about fea tures that simplify dialing Operating the Telephone with the Display Step by Step p Dial M v or Loudspeaker BO Dialing Before Line Seizure Enter the phone number Confirm your entry Press the Loudspeaker key The number is dialed and the connection is set up E gt If vr are using a dial plan and have set Hot Key pad see page 83 dialing takes place auto matically as soon as the character string entered matches an entry in the dial plan Using DTMF Tone Dialing During a call you can use DTMF tone dialing to operate answering machines voice mailboxes and so on De pending on the dialing key pressed different key se quences are sent out The keys 0 9 the asterisk key and the hash key can be used Refer to the operating instructions for the answering machine voice mailbox or other device for the specific tones needed to operate it correctly 3l Operating the Telephone with the Display Step by Step 32 Call Log The Call Log menu contains four lists for e Missed calls e Dialed calls e Received calls e Forwarded calls The Call Log contains up to 20 of the last parties stored for the relevant list The following call details are stored e Phone number name depending on available data e The number of call attempts from each user max 99 e The date and time of the last call attempt from each user To ensure th
112. my plus standard S V6 0 can be used just like a conventional telephone the only difference being that your calls are directed via a data network The telephone has an Ethernet interface so that when using the TCP IP protocol you can make the tele phone calls both via your own intranet and via the worldwide Internet The optiPoint 410 420 economy economy plus standard S V6 0 also sup ports other standard protocols which optimizes the data and voice trans mission and simplifies the administration of the unit For example the ad ministrator can download updates for equipment software or feature enhancements to the optiPoint 410 420 economy economy plus standard S V6 0 via the FTP server The optiPoint 410 420 advance S V6 0 features a two line display and spe cial dialog keys which allow user friendly navigation through the menu structure of the unit s software A wide variety of features and programma ble keys enable you to configure the telephone individually to meet most requirements Introduction Features Two line alphanumeric display Time and date indication Speakerphone and loudspeaker Redial and storage of last 20 numbers On hook dialing Menu texts in the national language 12 function keys which are all programmable on two levels 3 dialog keys for menu navigation Assignment of selected destination numbers to dialing keys Display of the caller s phone number or name Call Deflection Consultation Call Transfer
113. n specified enter the default value 000000 gt The administrator can set a minimum length between 6 and 24 char acters for the user password If the minimum length was changed in the meantime so that your password is too short now you are asked to change your password gt page 174 Only after you have changed your password you can log on to the user interface 173 Web Interface 174 Menu Structure I 15 Click a field in one of the interface images to obtain more infor mation on the field User menu Change user password Function keys Phone Key module 1 Key module 2 Key module SLK 1 Key module SLK 2 Country Settings O0OooooQo Language Settings Audio Settings Call related parameters Mobile User Logoff Home Change User Password Enter your current password and your new password and confirm the new password The minimum length set by the administrator is shown in the dialog For a description on how to change the user password in the Telephone menu see page 87 Change user password Current password New password Confirm new password Note To be valid the password must consist of exactly 6 numeric digits Submit Reset Submit Reset Web Interface Function Keys For a description on how to change the user password in the Telephone menu see gt page 90 IiE 15 Click a field in one of the interface images to
114. n the telephone e An advisory tone a quieter ring tone than usual while you are conducting a call Operating the Telephone with the Display Step by Step DO Hola gt v Reconnect gt V To answer a call on another line you can press the line key that is alerting The current call is automatically placed on hold You can also refuse or deflect the call as described on gt page 26 Holding a Call You can use this function to put a current call on hold to prevent the party at the other end of the line from hearing an internal consultation for instance ill The Hold function must be activated by the ad ministrator E gt If you have a multiline telephone and proceed as described in this section the held party can be picked up by any other multiline user with the same line key If you do not want the held party to be picked up you must put the party on Con sultation hold gt page 36 Using the M enu Prerequisite You are in the middle of a call Select and confirm The call is placed on hold The held party s number and the message On Hold appear on the display After a configurable time interval a double tone signal reminds you that the party is still on hold and the mes sage Still on Hold appears on the display E gt If the held line is displayed on one or two other multiline telephones the double tone is signalled on all of these telephones Confirm this o
115. nd call 111 Operating the Telephone with the optiPoint display module Step by Step f amp Press the maximize icon to enlarge the call information box and obtain more information about the caller Ie Press the Clear icon to refuse the waiting call The caller hears an appropriate message Placing a Call on Hold EC IN Bill Smith 987654321 On Hold 00 24 _Consult ranster J Hiei x You can use this function to place an active call on hold The other party is informed that they are being placed on hold Prerequisite You are in the middle of a call gt g Press the Hold icon to place the call on hold The Caller Box now appears further from the Line n Press the Reconnect icon to reconnect the call The Caller Box now appears closer to the Line Ip You can place two calls on hold at the same time 12 Operating the Telephone with the optiPoint display module Step by Step Transferring a Call You can call another party and connect them with the current or held call party CEA Bill Smith 987654321 On Hold 00 24 je Press the Blind Transfer icon CEO Mon 07 03 05 11 34AM Bill Smith 987654321 On Hold 00 24 Blind transfer this call to Del 123 1234567 Transfer Cancel P Enter the destination numbers and press the Transfer display key You will be notified when transfer is com plete You can then
116. nds using the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The value for the new setting is dis played 73 Customizing the Telephone Step by Step Hold Ringback Timer Use the option Hold Ringback Timer to change the time after which you are reminded that you still have a call on hold The minimum value is 3 which provides ringback after 3 minutes The maximum value is 15 which provides ringback after 15 minutes Prerequisite You are in the Configuration menu gt page 67 O 17 Hold Ringback Timer gt V Select and confirm The current time is displayed Configure the number of minutes using the control keys on the telephone or b the arrow keys or mm Ei to ithe keypad keys EEEHEHER 1 V Confirm the setting The value for the new setting is dis played M usic On Hold You can use this option to activate and deactivate the music that a caller hears when put on hold Prerequisite You are in the Configuration menu gt page 67 D s This menu option is only available if it has been activated by the administrator DO 18 Music on hold gt Select and confirm Switch on gt vV Confirm Switch off v Confirm The new setting is displayed 74 Customizing the Telephone Step by Step 19 Do Not Disturb gt Switch on gt Switch off gt D 20 Message Wait
117. ne Telephone D 2 Ringer vol gt vV Select and confirm The current ringer volume is dis played In Case of a MultiLine Telephone You can set the ringer volume individually for every line set up P 10 Line Specific Ringer gt V Select and confirm DO Bschang v Select and confirm D Press the desired line key The number or name of the line and the current ringer volume setting are displayed D 2z Volume gt V Select and confirm The current ringer volume setting are displayed Setting The lowest ringer volume is 1 and the highest volume is 5 The value can be increased or reduced by using either the control keys on the telephone or b the arrow keys or P to the keypad keys s0000 gt V Confirm the setting The value of the new setting is dis played During an Incoming Call When your telephone rings at an incoming call you can vary the volume of the ringer tone by means of the keys and Then press the 7 key to save the setting Otherwise the setting will only apply to the current tele phone call The Ringer volume menu disappears after five sec onds if you do not make any entries 98 Customizing the Telephone Step by Step S D 3 Ringer gt D 10 Line Specific Ringer gt D 2 Change gt 655 D tzRinger ES g Melody2 Tone sequ 1 5 590 0 Ringer Prereq
118. ng Dial the phone number by simply speaking a name Prerequisite Entries in the Contacts phone book must be supplemented configured for voice dialing Ip Please refer to the operating instructions for the optiPoint display module for information on how to program entries for voice dialing eo Lift the handset or Loudspeaker BO Press wta Press the Voice Dial key on the display module The display switches to Voice Recognition mode 2 Speak the name of the person you want to call into the handset or the microphone Repeat if necessary If the name of the party is recognized the number is dialed 118 Operating the Telephone with the optiPoint display module Step by Step On Hook Dialing Call Control EAI e Mon 07 03 05 11 34AM 12345678 P Enter a telephone number using the keypad Enter the phone number using the display keyboard the display keyboard is described in the operating in structions for the optiPoint display module TT You can also use telephone numbers that are stored in Contacts page 121 in Redial Last No gt page 137 or in a Call Log page 138 e Press the off hook icon to dial the phone number or Loudspeaker BO Press the Loudspeaker key to dial the phone number or Wait until the Auto Dial Timer has timed out Ip If m are using a dial plan and have set Hot Key pad see page 83 dialing takes place auto
119. ng here e Only applies to optiPoint 420 telephones and optiPoint self labeling key module e Value 0 to 12 characters gt page 176 EE gt page 90 Language Select your language setting German English French Italian Dutch Spanish Portuguese Hungarian gt page 177 E gt page 68 Web Interface Loudspeaker Volume Setting the loudspeaker volume for optiPoint 410 420 economy economy plus standard S V6 0 e Minimum value 1 quiet e Maximum value 8 loud e Default value 2 gt page 178 i gt page 97 Melody Setting the ringer melody for incoming calls e Minimum value 1 Melody 1 e Maximum value 8 Melody 8 e Default value 2 In case of a multiline telephone this setting can be set individually for each line Please note the message shown on the display gt page 178 E gt page 99 Mobility logoff Enter the user password to log off as a Mobility user Default value 000000 gt page 179 Parameters for Phone lock Enter the destination to which calls are to be forwarded when the tele phone is locked see also gt page 180 gt page 176 Parameters for Repertory dial Enter the control functions that are accepted at any position within the rep ertory dialing sequence see gt page 180 gt page 176 E gt page 92 Parameters for Selected dialing Enter the phone number for direct inward dialing gt page 176 Jz gt page 42 183 Web Interfa
120. nsultatio M ii a E SARS wise 124 Gall transTer eds ecce ta eb a ge Y See eee E EY 126 Alternate Alternating Between Two Parties 129 Gonferenelhg cosi ca a qe ur pen cat eae SER pn 131 Setting up a conference from a second call 131 Setting up from a consultation call l nananana aaaea 132 Hold the conference 00 00000 lel 133 Ending the Conference liiil iliis isn 134 Centralized Conference sersa sp eeku ccs 135 Adding a second party to the conference 136 Ending Centralized Conference 0 00000 e eee 136 Redial Last Number 0 000 0c 137 ec MM 138 Dialed Calls usce a S og CU C PRORA q ag doe Gis e eb Sd d 138 Missed Calls 22d dea ERR caked een REA 139 Received Calls 2 azar anten runes beh Pipe Rods 141 Do Not DISturb accede ERR ep Ge Peat his pU e ie os 142 Park Setvieesi bet e pac va peace eee eeu a dud edet 143 Call Park enu etd mcd eT e ga deans 143 Gall Park PickUp is iua epea bensa itus mals aeons maior Pondus d 144 S rviveability siste d eee Eee o li eser aed We cere A 145 Contents Multiline Telephone Application 2 0 0 0 000 eee 146 Call View for Multiline Telephones 00 0000000 146 Line Overview 20 eee 148 Incoming Call Ringer or Call Waiting Tone 150 Initiating Calls via Line Overview 0 0 0000002 e cee 153 With Ani Active Call sok oon cana dae
121. nu option to adjust the contrast of your display There is a scale of 1 low contrast through 4 high contrast Prerequisite You are in the Configuration menu gt page 67 Select and confirm Select and confirm Select and confirm Configure the contrast using he control keys on the telephone or he arrow keys or he keypad keys Confirm the setting The value for the new setting for he display contrast for example is displayed n Customizing the Telephone Step by Step 55 12 Dialing mode gt v D Name B or gt gt 22 Number gt v or D 3 Name and Number gt V D Name v D 2 Number 3 V D 13 Call display gt v D 72 Dialing Mode You can use this option to determine whether only a number or a number and a name can be entered when dialing a call destination Prerequisite You are in the Configuration menu gt page 67 Select and confirm Select and confirm Alphanumeric input Select and confirm Numeric input Select and confirm for both options Specify which input you prefer Select alphanumeric input Select numeric input The new setting is displayed Call Display This function allows you to define what kind of caller in formation Calling Line Identification is displayed for in coming calls Possible options are 1 Name 2 Number 4 No display 5 Name and Number If th
122. nuously When you exit the LED only blinks if a new missed call entry has not yet been accessed Prerequisite The key has been configured gt page 90 Press key to display the Missed Calls list immediately gt page 33 Redial Key You can also use the redial key to display a list of the last 20 numbers dialed The last 20 numbers dialed are automatically stored re gardless of which line was used to place the call If the dialed party was busy or did not answer you can redial the number without having to re enter the number for your next attempt The number dialed last is the first one in the list Prerequisite The key has been configured gt page 90 Press key to display the Dialed calls list immediately gt page 33 35 Operating the Telephone with the Display Step by Step 36 Consultation v Please dial 7 P Dial 3 7 Consulting with a Second Party m If you have a multiline telephone you can also use the manual hold feature to place the call on the active line on hold while you perform other actions page 27 e f you have placed a party on consultation hold you cannot initiate manual hold e f you are in the manual hold state you can not initiate a consultation hold During a call you can consult with a second party while placing the first party on hold You can transfer the call which is on hold to the second party even if the lat
123. onds before sending any char acters following this control function Consult Establish a consultation call at this point Clear Clear the current call at this point For information on programming a repdial key see page 92 123 Operating the Telephone with the optiPoint display module Step by Step Conducting Two Calls Simultaneously Consultation During a call you can call another party and initiate con sultation while the call with the first party is On Hold Call Control y e 7 Bill Smith 987654321 Consult Transfer Press Consult Transfer and dial the second party The current call switches to On Hold status ontra HA CH Mon 07 03 05 11 34AM 123456789 Bill Smith 987654321 On Hold 00 24 ERI Enter the phone number using the display keyboard E the display keyboard is described in the operating in structions for the optiPoint display module 124 Operating the Telephone with the optiPoint display module Step by Step or 7 Enter a phone number using the keypad np You can also use phone numbers that are stored in Contacts gt page 121 in Redial Last No gt page 137 or in a Call Log gt page 138 You can terminate the dialing process with the Cancel key during input of the number and then return to the first party 123456789 Calling Bill Smith 987654321 On Hold
124. one Step by Step P 40 USB Keyboard Type gt V Cp Sema 7 80 USB Keyboard Type You can use this option to specify the language for an external USB keyboard The following languages are available 1 English 2 English US 3 German 4 Spanish 5 Italian 6 French Prerequisite You are in the Configuration menu gt page 67 Select and confirm The set language is displayed e g US Select the required language and confirm your selec tion The new Setting is displayed Customizing the Telephone Step by Step D CO 02212345678907 gt V 5 Show in overview gt V Switch on gt v or Switch off gt D BzPosition in overview gt V Line Settings This option can only be selected if line keys have been configured multiline Prerequisite You are in the Configuration menu gt page 67 Select and confirm The name of the first line is dis played Select the lined to be configured Activate Deactivate Show in Overview for Multiline optiPoint display module Specify here whether or not the individual line should be shown in the multiline overview optiPoint display module gt page 148 only with optiPoint 410 420 standard S V6 0 Select and confirm Confirm The line appears in the overview Confirm Line display is suppressed The new setting is displayed Position of Line in Multiline Overview Display Module
125. onse to malicious harass ing or nuisance calls Lift the handset Enter access code e g 57 consult the administrator You hear a confirmation tone and the phone number of the last call received is displayed Direct call pickup This feature lets the user retrieve a call that is ringing at another extension by dialing a code followed by tghe ex tension that is ringing Lift the handset Enter access code e g 53 consult the administrator You picked up the call 65 Customizing the Telephone Step by Step D 05 Setup gt V Do Cb Bees 7 66 Customizing the Telephone This chapter describes the settings for the optiPoint 410 420 economy economy plus standard S V6 0 in cluding the language used for menu guidance date and time dialing mode and audio settings for instance Accessing the Setup M enu All settings are performed in the Setup menu which you can access as follows Prerequisite The idle menu is displayed Select and confirm Select and confirm You will find an overview of the options here from gt page 191 Select and confirm to quit the menu As soon as you lift the handset you exit the 05 Setup menu automatically D All menus and menu items are preceded by a number If you use the menu structure given at the end of this chapter you can navigate within the menus faster by entering the numbers The sub menus 2 Configuration and 3 Local func
126. ontrol y Bill Smith 987654321 Jane Brown e f During a call a call information box gt page 81 is dis played to notify you of a second caller f Press the maximize icon to enlarge the call information box and obtain more information about the caller e To answer the call press the Connect icon in the Caller Box You can also press the Loudspeaker key or lift the handset The first call is put on hold and the second call is answered D If you are using speakerphone mode for the cur rent call press the Loudspeaker key to end it You are then asked if you would like to resume the waiting call Lifting the handset does not affect the call status You are not asked if you would like to resume the second call 110 Operating the Telephone with the optiPoint display module Step by Step Jane Brown 123456789 00 24 Bill Smith 987654321 On Hold Alternate Conference Join x You can now alternate between the two calls gt page 129 join the two parties initiate a conference with the two callers gt page 131 Refusing a Waiting Call If permitted by the administrator you can also refuse a waiting call Call Control Al Mon 07 03 05 11 34AM Bill Smith 987654321 00 24 Jane Brown e During a call a call or while you are still dialing informa tion box is displayed to notify you of a seco
127. ooms are available for selection Prerequisite You are in the Audio Settings gt page 97 menu Select and confirm The current setting is displayed for example Normal Select and confirm another setting The new setting is displayed Setting Room Character During a Call If you are talking in handsfree mode not with optiPoint 410 420 economy economy plus you can only adjust the room character only if you have assigned the functions 2 Echoing and 32Muffled to function keys Please read the section Using Function Keys Menu in the chapter Customizing the Telephone on page 90 101 Customizing the Telephone Step by Step D Please note that the setting for room acoustics is reset to 1 Normal if you deactivate the function keys 2 Echoing or 32 Muffled Key Clicks You can decide whether or not to have key clicks to pro vide feedback when a key has been pressed Three vol ume levels are available and can be adjusted as indicat ed below Key clicks are only audible when the phone is in a call state You do not hear key clicks when you configuring the telephone Prerequisite You are in the Audio Settings page 97 menu CD key click vol gt V Select and confirm The current setting is displayed You can increase or decrease this value with the control keys on the telephone or A the arrow keys or P to the keypad keys a00 gt V Confirm the setting Th
128. or if you wish to note down the num ber of the remote user then you can store the tele phone number electronically and call it again at a suit able time max 24 alphanumeric characters Both parties can store the number of the other party The notebook can also be used outside a call simply for recording a number to be recalled subsequently In this case the currently stored number is displayed by default and can be edited using the cursor keys and keypad Storing a number Prerequisite You are conducting a call The current call is displayed Press the Notebook function key The other party s number is displayed Confirm Store to store the number Enter another number of your choice and confirm Entry stored confirms that the number has been saved Calling a stored number The idle display appears Press the Notebook function key The stored number is displayed Start the dialing process 45 Operating the Telephone with the Display Step by Step Using Repdial Keys The Repertory Dialing function is similar to selected dialing However it can also incorporate dialing control functions at any point within the repertory dialing se quence The Sylantro automatically detects whether the digits represent an IP address a number or a URL Control Function Action During Dialing OK lt OK gt Any characters following this control function are sent imme diately after the call has been answered and
129. ore hand Select and confirm see also gt page 36 Enter the telephone number of the party to whom the call is to be transferred Confirm Notify user of call transfer Select and confirm you may also simply replace the handset to connect the parties The display indicates that the parties have been con nected Replace the handset 29 Operating the Telephone with the Display Step by Step Line 1 BO D pea or P or D pessian 5 7 m 30 M aking Calls You can enter a phone number with the handset off or on hook D If you have activated the function Busy when di aling see gt page 84 you cannot be interrupt ed by an incoming call The caller hears busy tone Dialing Following Line Seizure If you have a multiline telephone and want to make a call on a specific line press the appropriate line key If you do not do so the telephone automatically selects an idle line Lift the handset Redial the last number Select and confirm The number is dialed and the con nection is set up Dial the number Enter the phone number and Confirm Select name Select and confirm Enter the party s URL for entering text see gt page 187 Confirm If the telephone is expecting input you can also press a function key to which a dialing destination has been as signed such as the Redial Missed Calls key or a repdi al key Refer to page 42 for infor
130. p RR bade eed aS 155 Multiline Calls us sspe beat ed Ree Rete x RR CER 158 Status Message for Multiple Lines n naana nananana 162 Character Inputs usse RR Same EROS RO YER 165 Changing Character Mode 00000 cee eee ee 165 Switching Between Overwrite and Insert Mode 166 Navigating on the Display Module 220002205 168 Selecting and Activating Control Elements 168 Edit Field Siep 1e dcs ace tse acer dpa id Xn eO ed 169 Control Keys on the Telephone llli leise 169 Setup Menu in the Display Module 00 20 0000 0s 170 Web Interface scies ier ER iC ra 171 General Information 0 00 000 ccc eee see 171 Preparatory St ps Jc aries dass Sera ed wd Ed ot buie 172 Menu Structures cos se ser bowl a4 4ge RP WO T Eae Rd 174 Change User Password 0 0000 cece cece eee 174 FUNCTION Keys dc asd hae ae dea aba bal da padded aed ad 175 Select Function Key 0 0 00 cen ee 176 COUNTY Settings deere he Pise eee eh ae RR Rate ow baa i 177 Language Settings 20 0 0 0 e eee 177 A dio SettinidS sc deter due Adele odin Odie hae ERS 178 Call Related Parameters 0 000000 c cece eee eee 178 Mobile User Logoff 0000000 ce eee 179 Alphabetic Reference 1 0 0 a 180 USM EOIRUIS cnstasediay s Pieve EEFES TED 187 Entering Text sube hx Ge up RR bach o En e ade eee UR 187 Entering Characters
131. p by Step 140 Call Log A Missed calls 10 8 new 43216789 Bill Smith John Watson Harry Grey Ralph Delgado Isabella Ashley Jeanine Fox Dialed calls 8 Received calls 12 E E If a party dials a number forwards a call or does not an swer an incoming call the caller s details are stored in the relevant Call Log Depending on the available data the name or the number of the telephone is displayed You can use the stylus to select the required entry Press the relevant display key to display the caller s details gt page 141 clear the entry e dial the number store the number in your phone book opens the phone book Operating the Telephone with the optiPoint display module Step by Step Details The following is displayed when you press Details e The number of call attempts from each user max 99 e The date and time of the last call attempt EIN NNI 3 Missed calls 1 of 10 987654321 Bill Smith 0101010202 03 03 03 6 28 Calls 68 SN Received Calls Open the menu in idle mode and select Call Log gt page 104 Select Received calls This list contains the calls that were not answered on this telephone It is sorted chro nologically with the last call answered appearing first Call Log A Missed calls 10 8 new Dialed calls 8 Received calls 12 13579329 Bill Smith Frank Goodman Harry Grey Dorothy
132. paci tubi ese race e wie ape code gie eau 24 Switching to Speakerphone Mode 02 00000 24 Switching to the Handset 0 0 0 c eee ee 25 Open Listening During the Call 0 0 0 00000005 25 Ref sing a Call xus are Re et CR RS RR Ded e ben 25 Contents Second Call 1223 e xxu tee ees uw debe ERR oa xe e phe 26 Accepting a Waiting Call liliis 26 Refusing Waiting Call ic 1 aae castra dert etes teen d 26 Answering a Call On Another Line 000 26 Holdinga Gall uer de e EE deep ugs ee trees 27 Using the Men s erersriasreperi krata s 27 Using the Line KEYS a wars m nace dome aoe asa aa sexto etc a 28 Transterting a Callo e ro eres dena a ter weeds RR baa eee E ER es 28 Transferring without Consultation 0 00005 28 Transferring with Consultation llis 29 Making Calls PS 30 Dialing Following Line Seizure 2 2 2 ee 30 Dialing Before Line Seizure 2 eee 31 Using DTMF Tone Dialing 00200002 e eee 31 Call Loisir ed gu pha pd gree Pe aha Ph a Pa Pg Pase dx A eos 32 Displaying the Call Log arcedau i iena eee eee 33 Missed calls K6Y said reip uer ew eor ds 35 REGIA KEY saiia ides adaini actes ii i ea a deamon deduce adest 35 Consulting with a Second Party 0 0 0 0 0 cece eee 36 ntroducing Consultation lri seie iaa i ie eee 36 Canceling Consultation Hold n on a sanaaa 37 Alternating Between
133. ption to resume the held call You may now either initiate a consultation call or terminate the call 27 Operating the Telephone with the Display Step by Step 28 NY Transfer M v mua 5 60101 gt 60101 I Using the Line Keys If you have a multiline telephone you can use the line keys to place calls on manual hold Prerequisite You are in the middle of a call Press the key associated with the line that is in use The line key LED blinks e The line s LED indicates the hold status on all con nected multiline telephones e Any user with an appearance of the held line can press that line key and retrieve the call from hold Manual hold cannot be used with a consultation hold or after a waiting call has been answered Transferring a Call You can transfer your current call to another party with or without consultation Transferring without Consultation Select and confirm Enter the telephone number of the party to whom the call is to be transferred Confirm The call is transferred with the message Transferring and the confirmation Call transferred to the second party You can now replace the handset or dial a new number Operating the Telephone with the Display Step by Step D Consultation gt Dial gt Vv zt A D Complete Transfer gt Transferring with Consultation Proceed as follows to announce the transfer bef
134. r the call If a call comes in on the selected line in idle mode e g Store with a ring or call waiting signal Call Control is displayed as illustrated above 151 Operating the Telephone with the optiPoint display module Step by Step Line Box Press the Line Box gt page 148 You are connected with the caller immediately The display changes to Call Control as shown in the figure below Was CRS t Mon 07 03 05 11 34AM Bill Smith e 987654321 152 Operating the Telephone with the optiPoint display module Step by Step Initiating Calls via Line Overview Off hook dialing In line overview seize a line by pressing a free line box gt page 148 lt View Line gt Desk 1 pressing a free line key on the multiline telephone pressing the Loudspeaker Headset key lifting the handset The first available line is seized and Call Control appears as shown in the following figure E P cra Mon 07 03 05 11 34AM lt Please Dial er MEN ES SLE On Hook Dialing You can dial a number by entering it without pressing a free line box beforehand pressing a line key beforehand e pressing the Loudspeaker Headset key before hand e lifting the handset beforehand The first available line in accordance with the line pref erences for outgoing calls and Call Control appears as il lustrated above 153 Opera
135. rs User Password You can use this option to modify or enter your user password Your password will protect all your userspe cific settings including the language settings Prerequisite You are in the Local Functions menu gt page 86 Select and confirm Confirm Enter a new password exactly 6 numbers and confirm The new password should be different from the default 000000 Enter the password again and confirm Correct entry ac knowledged with Password accepted i The user password can also be changed remotely over the web server gt page 174 87 Customizing the Telephone Step by Step Lock Phone You can use this option to lock your phone so that unau thorized persons cannot make calls from or change your user settings Emergency numbers and predefined numbers from the dialing plan can be dialed D The telephone can only be locked if you have de fined a user password The new password must be different from the default password 000000 gt page 87 Prerequisite You are in the Local Functions menu gt page 86 gt gt 8 Lock Phone 7 Select and confirm Lock Only D 02 Lock Only gt V Select and confirm Phone Locked appears in the display If you now try to dial a number or open the menu you are requested to enter the user password Clear Phone Lock Open the menu on the telephone You will be asked for your User password A
136. s menu item and confirm or Call pickup BO Press key P Enter park position and confirm The call is picked up and you are connected to the pre viously parked party 52 Operating the Telephone with the Display Step by Step Group pickup Using Group Features To help with handling certain types of calls your tele phone can be part of a pickup group a hunt group or both Call Pickup Groups The administrator can combine several telephones to form a pickup group If your telephone belongs to a pick up group you can pick up calls for another group mem ber You can only belong to one pickup group at a time If you want another group member to handle a call you can also ignore the call After you do so your telephone stops ringing and returns to idle state Answering a Pickup Group Call If you hear a phone of your group ringing you can pick up the call N Press the Group Pickup key 53 Operating the Telephone with the Display Step by Step 54 Surviveability If a fallback system was set up for your Sylantro Server you will still be able to use your telephone and the func tions of the outage system in case of e g a power out age If your telephone has no connection to the Sylantro Server it will automatically connect to the fallback sys tem The message Temporary limited mode is dis played While you are using the fallback system some functions maybe not a
137. s soon as you enter your User password the lock is cancelled M emory You can use this option to clear abbreviated dialing num bers or to reset the phone to the factory default Clearing Abbreviated Dialing Numbers You can use this option to clear all programmed abbre viated dialing numbers Prerequisite You are in the Local Functions menu page 86 gt gt az Memory 7 Select and confirm 1 Clear abbrv List gt V Confirm D beaa V Select and confirm All abbreviated dialing numbers have been cleared 88 Customizing the Telephone Step by Step DO Memory gt P 02 Delivery status gt gt gt Clear gt Ss Resetting Memory to Factory Default Settings You can use this option to reset the phone settings to the factory default values i This menu option only resets userconfigurable data Settings made by the administrator are not changed Open the Local Functions menu page 86 Select and confirm Select and confirm Select and confirm All user data has been reset to the factory default settings 89 Customizing the Telephone Step by Step 90 Assigning Function Keys The optiPoint 410 420 economy economy plus stan dard S V6 0 features a number of functions which you can assign to function keys as required You will find an overview of the options from gt page 191 The optiPoint 410 420 economy economy plus st
138. shed the call on the second line you can pick up the first call by pressing the appropriate line key Incoming call on another line while dialing You are dialing a number Another line key rings or blinks to indicate an incoming call You now have the following options e Press the key or confirm Answer call to accept the call the line on which the number is being dialed is put on hold Then Hold the call you revert automatically to dialing End the call you revert automatically to dialing e Refuse the call you revert automatically to dialing e Deflect the call you revert automatically to dialing Operating the Telephone with the Display Step by Step Advanced Cancel Key Function For multiline telephones the Cancel key function ap plies to the relevant active connection Generally when the Cancel key is pressed the call be ing conducted by the party is terminated With the ex ception of the situations described below the relevant line then becomes free e n consultation hold the party is reconnected with the original party e When using the handset the user hears the dial tone The following then applies e Inthe case of a simple connection between two par ties if one of the parties presses the Cancel key the connection is terminated and the line reverts to idle state on hook and the dial tone is heard off hook e fa holding party whose call has been put on
139. t control element from the edit field Returns to the previous control element from the edit field Control Keys on the Telephone The control keys C and gt gt and the confirm key on the telephone have the same function as the corre sponding keys on the Display Module page 168 169 Operating the Telephone with the optiPoint display module Step by Step Setup Menu in the Display M odule You can also call up the Setup menu gt page 66 in the optiPoint display module To do this use the keypad on he telephone Call Control Mon 07 03 05 11 34AM 444 123456 78910 Call Log Redial Last No Do not disturb Ringer on x In idle mode open Setup in the menu to call up the tele phone s Setup menu You will see the following view Setup 2 Configuration Use the keypad on the telephone to enter the letters o and the keys q P YJ to scroll and confirm 170 Web Interface Step by Step Web Interface General Information optiPoint 410 420 economy economy plus standard S V6 0 is equipped with a HTTP web server which permits the mapping of information from the telephone to a web browser on a PC integrated into the LAN Web based Management Tool T The IP data for the optiPoint 410 420 economy economy plus standard S V6 0 and the PC must be configured correctly for this The web interface contains the following form
140. t or loud Speaker several calls may be assigned to the multiline telephone These calls are either placed in a queue or signalled as incoming calls on the tele phone Line keys are used to select different lines Lines should not be assigned to the Cancel or Shift keys because these keys are required for other pur poses This means that each multiline telephone can have up to ten line keys You can use the LED associated with the line key to determine the state of the line for example ringing hold consultation The LED shines blinks flickers or flickers weakly to indicate the relevant line status For fur ther information on line key status indications see page 198 55 Operating the Telephone with the Display 56 Types of Lines The following are the types of lines Private line A line that is only accessible to one telephone Shared line A line that is accessible to multiple telephones Direct Station line A line with a direct connection to another tele phone The LED associated with the line key indicates the status of a call on the line regardless of whether the call is conducted on this particular multiline phone or on another multiline phone on which the shared line is also dis played The LED associated with the Direct Station Select key indicates 3 different states gt page 198 Line Types The available lines can be used as described below Regardless of the line usage all of these lines can be
141. ter has not yet answered see page 29 Introducing Consultation Prerequisite You are in the middle of a call Confirm Confirm Enter the number of the second party to be called Confirm to dial the number The connection is set up and displayed Ie You can terminate the dialing process with the Cancel key during input of the number and then return to the first party Operating the Telephone with the Display Step by Step Disconnect and return gt Disconnect and return gt P Alternate 3I Vv D Cb Deemer 7 Canceling Consultation Hold If the other party does not pick up Confirm to disconnect the active connection You are reconnected with the first party If the other party picks up Conduct your consultation Confirm in order to return to the first party You can alternate between the two parties gt page 37 or set up a conference call gt page 38 Alternating Betw een Two Parties Prerequisite You are conducting a consultation call gt page 36 Select and confirm You are reconnected with the first party If necessary choose Alternate and confirm The sec ond connection is displayed Canceling consultation hold Select and confirm 37 Operating the Telephone with the Display Step by Step D pea 7 D Local Conf disconnect gt V 38 or Clear both calls v or Conferencing Ip You can t use this fun
142. th a number of dialing aids and memory functions to facilitate you in making calls and administering numbers Dialing with Selected Dialing Key You can assign frequently dialed numbers to function keys gt page 90 When you press one of the selected dialing keys the stored number is shown in the display and you can set up a connection Prerequisite The idle menu is displayed Press the assigned selected dialing key The stored number or name is displayed Dial gt VY Confirm the number The connection is established Operating the Telephone with the Display Step by Step Using Auto Dial Timer Following expiry of a configurable delay interval auto di aling occurs after the last dialed digit is entered This can happen in the following circumstances e Dialing in idle mode Deflecting an incoming call Making a consultation call Transferring an answered call The delay time can be shortened as follows Pressing the 7 key This is applicable in all scenari OS e Lifting the handset This is only applicable after pre dialing when the phone is idle or if the user has en ered the digits for a consultation call and the hand set is on hook e Pressing the Loudspeaker key This is only applica ble after pre dialing when the phone is idle and the loudspeaker LED is off or if the user has entered the digits for a consultation call and the loudspeaker LED is off Imp If an emergency number has
143. ting switch between move cur sor and delete character Terminate entry and accept changes Quit key terminate entry and discard changes f the text is too long to be shown in the display arrows in the second line show the direction in which the text can be scrolled Long text extending past the end of the display to the right right pointing arrow Long text extending past the end of the display to the left left pointing arrow Long text extending past the end of the display to the left and right left pointing and right pointing arrow Short text no arrow 189 Appendix 190 Appendix This appendix contains an overview of the optiPoint 410 420 economy economy plus standard S V6 0 menus as well as any messages that are displayed and their explanations It also contains tables for the default assignment of function keys Idle Mode Display Priority Category Description 1 Download The telephone s configuration or software is being updated 2 System Shows information pertaining to the lack of connec tion or registration failure with the server 3 Restart Reminder that the telephone needs to be restarted 4 CallFor Provides the destination of the active unconditional warding _ forwarding 5 Do not dis Indicates that with certain exceptions incoming turb callers will hear busy tone 6 MWI Indicates the number of voice messages waiting at the message center 7 Misse
144. ting the Telephone with the optiPoint display module Step by Step 154 When Prime Line is Seized If the prime line Chef is busy for example you can still use lt View Line gt to switch to Call Control but you can not dial You can only perform functions such as Call Forwarding Do Not Disturb or Ringer On All other unctions are deactivated 4P Mon 07 03 05 11 34AM lt View Line gt Secretary la lt View Line gt Store eS Incoming Call Manager amp Jane Brown Chef Fred Bloggs Desk 2 iy Jill Hill Desk3 fy eS E Es NENNT ER P EA t Mon 07 03 05 G This line is busy Do Not Disturb Ringer on Setup Forward Calls x Only Forward Calls and the options in the menu are available Operating the Telephone with the optiPoint display module Step by Step A N With An Active Call Once you answer a call gt page 152 you have the fol lowing options e Use the telephone in single line mode e Put the line on hold manually e Put line on hold manually and switch to line over view Using selected line as a single line telephone Example f a call is placed on consultation hold Secretary Al OF Mon 07 03 05 11 34AM Bill Smith 987654321 On Hold 00 24 O a e x n this case or after a consultation call has been initiat ed or a call tr
145. ting the microphone Ringer off Define a function key to switch ringer on off Hold Assign a function key for holding calls Web Interface Function Key Explanation Alternate Define a function key for alternating between two callers Transfer call Assign the Transfer function to a function key Join Assign a function key for call connection Deflect Define a function key for deflecting calls Setup menu Assign a function key for evoking the Setup menu Room echoing Define a function key for setting the room acous tics to echoing Room muffled Define a function key for setting the room acous tics to muffled Shift Define a function key for accessing the second level of function keys Notebook Define a function key for the Notebook function Settings Define a function key for checking the current sta tus such as active call forwarding settings Phone lock Define a function key for locking and unlocking the telephone Mobility Function key to log on a user as Mobile User Local conference Define a function key for initiating a local confer ence Headset Function key for activating deactivating the head set Do Not Disturb Define a function key for activating deactivating Do Not Disturb Group pickup Assign a function key for answering calls for your pickup group Repertory dial Assign the Repertory dial fun
146. tions in the 05 Setup menu can be pro tected by a user password page 87 The individual menus are described in the following sec tions e Settings gt page 67 Configuration gt page 67 Local Function gt page 86 Assigning Function Keys gt page 90 Audio Settings gt page 97 Customizing the Telephone Step by Step 1 Settings gt v D Bseonigussting 5 7 01 Country options gt V D Settings The Settings menu is dynamic i e it only appears with specific information on the status of the telephone such as e Call forwarding active e User status set Prerequisite You are in the Setup menu gt page 66 Confirm in order to view the details of the current status of the telephone Configuration You can use the Configuration menu to customize the settings on your optiPoint 410 420 economy economy plus standard S V6 0 Ip This menu can be protected using a user pass word page 87 Prerequisite You are in the Setup menu page 66 Select and confirm You will find an overview of the options here from gt page 191 Country Options These settings adapt your telephone to country specific characteristics for example the display format for the date and time of day or transfer technical parameters Impe The default screen for the display depends on the installed language package Prerequisite You are in the Configuration menu gt page 67 Confirm
147. toring a number s sss 45 suppressing message sssss 84 Surviveability 4 eec 54 145 t TCP IP protocol sssssssssssess 14 telephone layout sssssssssess 16 tracing a call sss 65 transfer aca detecte Gase tu aE 113 U User password sssssseee 87 user Support sssssssm 12 user programmable keys 90 using repdial keys s s s 122 V voice messages sssssssss 47 115 volume ee 23 W WAarnllnie cse e e aa 54 203 www siemens com hipath The information provided in this document contains merely general de scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of fur ther development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned by Siemens AG or their respective own ers
148. uisite You are in the Audio Settings menu gt page 97 In Case of a SingleLine Telephone Select and confirm The current setting is displayed In Case of a MultiLine Telephone You can set the ringer tone sequence and melody indi vidually for every line set up Select and confirm Select and confirm Press the desired line key The number or name of the line and the current ringer setting are displayed Select and confirm Setting The tone sequence can be varied in 3 steps the melody in 8 steps During programming you may switch be tween the tone sequence and melody input fields using the arrow keys und 5 Use the arrow keys to select the input field for melody or tone sequence Use the keys 1 5 on the keypad to change the values as required Confirm to change The new setting is displayed 99 Customizing the Telephone Step by Step Resetting Ringer Settings In case of a MultiLine telephone you can reset the ring er tone sequence and melody and volume to the fac tory default either individually or for all lines set up Prerequisite You are in the Audio Settings menu gt page 97 D 10 Line Specific Ringer gt V Select and confirm For all Lines Confirm All settings are reset For a Specific Line Prerequisite You have previously selected a setting different from the factory default for this line D 2 Change 7 Select and confirm L Press the desired line
149. v OO ap Ot O mac J Audio Settings Use this menu to adjust the volume of the ringer tone with which your telephone signals incoming calls the volume of the loudspeaker and the handset volume and set the room acoustics for handsfree talking Prerequisite You are in the Setup menu gt page 66 Select and confirm You will find an overview of the options from gt page 191 Loudspeaker Volume In Idle Mode Adjust the volume of the loudspeaker the handset loud speaker and the ringer tone when the telephone is in idle mode The lowest loudspeaker volume is 1 and the highest volume is 8 Open the Audio Settings menu see above Prerequisite You are in the Audio Settings menu page 97 Confirm The current volume is displayed The value can be increased or reduced by using either the control keys on the telephone or the arrow keys or the keypad keys Confirm the setting The new setting is displayed as a value During a Call You can adjust the volume of the loudspeaker or the handset loudspeaker using the G and keys during a phone call Then press the 7 key to save the setting Otherwise the setting will only apply to the current call The Loudspeaker volume menu disappears after five seconds if you do not make any entries 97 Customizing the Telephone Step by Step Ringer Volume Prerequisite You are in the Audio Settings menu gt page 97 In Case of a SingleLi
150. vailable Hot and Warmline Function Your service personnel can set up a hot or warm line for your or a specific telephone If you pick up the receiver or press the loudspeaker key on this telephone the preset number is dialled immediately in case of a hot line after a preset period of time in case of a warm line Examples e The elevator telephone is set to immediately dial the front desk s telephone number The telephone next to an in patient s bed is set to dial the ward s telephone number after e g 1 minute if no other number is dialled Operating the Telephone with the Display Multiline Telephone Introduction The following sections provide an overview of the concepts and features specific to your telephone if the administrator has configured it as a multi line phone a telephone that supports more than one line Most features are common to single line and multiline telephones but some features function in a slightly different manner depending on the telephone type In this manual these differences are explained in more de tail with the relevant function Lines and Line Keys A line is the representation of a valid SIP address of record AoR and the context for establishing SIP connections Multiline telephones permit the connection of more than one line The term line key refers to lines that are connected to more than telephone Although only one call at a time can be connected to the handse
151. xis eset e ibe uda eddie xad 187 Navigating During Text Entry 000 002000 189 Contents 10 AIEEE cua as idera didit Rib DDR 190 Idle Mode Display ues ERE heart AG e uS 190 User Menu iR eee EPI EAE REPE RUE Es 191 Telephone Menu iso erc qr Ree x Rees dE Ros e Rec AT rod 195 BIET 195 Connection Status iue es DR Op IE RR ERA ERU avec 195 Consultation Call 5 unde te bh Ge ade pee e 196 NCOMING alls eii ptos e e heir UR RUM aoe eite 196 Using Group Features 2 0 0 0 0 0 cc sees 196 Messages and Alarms 0 00000 00 cee eee 197 Status MESSAGES s ss etae pex ies ee Ea p weeded eeu 197 Line Key Status Indication llle 198 Direct Station Select key Status Indication 198 Error Messages 00 neriak a antu En E aea 199 Labeling the Keys 0 0 00 00 ess 200 General Information General Information About These Operating Instructions These operating instructions will help you get to know the optiPoint 410 420 economy economy plus standard S V6 0 and to use its functions The instructions contain important information for safe and proper operation of the optiPoint 410 420 economy economy plus standard S V6 0 Follow them carefully to avoid improper operation and get the most out of your multi function telephone in a network environment Everybody involved in installing operating or programming the optiPoint 410 420 economy economy plus standard S V6
152. y Step Deactivating Caller ID Suppression Tempo rarily for Next Call If the administrator has suppressed the transfer of your caller ID you can override this setting for the next call Lift the handset Y Enter the code e g 67 consult the administrator Wait until you hear the confirmation tone ra Dial the destination you want to call Once you have fin ished the call transfer of your caller ID is suppressed again for subsequent calls Using Speed Dialing The speed dialing feature allows you to call up a central ized list of frequently dialed telephone numbers This feature lets you easily place calls to frequently di aled numbers by dialing a speed dialing code Lift the handset sy n Enter a speed dial code e g 01 range 01 to 20 for personal codes and range 21 to 49 for company codes The number is automatically dialed 64 Sylantro Functions Step by Step sy e uc SY er SY on Using Repeat Dial The function Repeat Dial allows you to establish a con nection with the last number dialed or last incoming number Lift the handset Enter the code e g 00 for last dialed number consult the administrator for code Enter the code e g 69 for last incoming number con sult the administrator for code The number is automatically dialed Tracing a Call You can generate an automatic call trace of the last call received This is useful in resp

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