GENERAL TERMS OF SALE of the IIW SOFTWARES for the
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1. DVRS personal data supplied upon entering a contract will be filed in our offices and their use will be limited to processing and documenting within the scope of our business activity personal data of Purchaser are mandatory for the successful completion of invoice failure to provide such data prevents determines the impossibility to enter the contract personal data will remain within IWW exclusively for the activities indicated at 1 above the Purchaser enjoys the rights granted to him by art 13 of Law 675 96 GENERAL TERMS OF SALE 6 ITALIAN INSTITUTE OF WARTEGG ROME ITALY REGISTRATION FORM To Istituto Italiano Wartegg S r l Via F Grenet 77 Scala C 9 00121 Roma The following data are required in order to register with the Istituto Italiano Wartegg S r l IN AICS pas re teria cae ERE id anos Aen edas REEN Reon Ril E L or ieee RAS oma end ems RUA Teas Family Name Company Namie s ss2 52 c222ose users nE A Eaa EESE ERREG EAEE TERE a Nationality coiesires a E a ang O E E D City AdE SS aa a Sake R als tells thee ANEA adau Postal code DIC BEC Se icici tee syle Ra eae SSAA Sines Sc Sa a ics eae eee Professional qualification sorisa ir nA ex A e ewe OHSS OH CSREES RSI OPGE ACATESS sox s cca ceene e a boda et nade EaR Nivea coee Postal Code Telephone S3hcie th aoseetea cry case eses PAX aerae aiden Dates c Signat eerop E n E Sea ea OONA Oad R Ee E EEEE In order to certify the prof2. ITALIAN INSTITUTE OF WARTEGG ROME ITALY LI W p N ISTITUTO ITALIANO WARTEGG GENERAL TERMS OF SALE of the IIW SOFTWARES for the WARTEGG C W S SYSTEM CAUTION The purchase and the use of the softwares of the Italian Wartegg Srl is permitted only to those who after participation in the training course for clinical use of the CWS and passing the final examination have achieved the IW OFFICIAL CERTIFICATION THAT WILL ENABLE USE OF CWS CRISP S WARTEGG SYSTEM Sede Operativa Via Colossi 53 Sc A 6 00146 Roma Tel Fax 06 54 30 321 Email iiw wartegg it website www wartegg com GENERAL TERMS OF SALE ITALIAN INSTITUTE OF WARTEGG ROME ITALY LI W P a x ISTITUTO ITALIANO WARTEGG CAUTION As a prerequisite to the aim of ensuring reliability and integrity of processing all of IW versions of softwares require Operating Systems Windows XP Professional SP2 e Windows Vista e Windows 7 e Windows 8 Please note that any other combination of Operating System Application Software may cause unpredictable effects WARNING Are excluded because not supported or inadequate e Microsoft Windows 95 e Microsoft Windows 98 e Microsoft Windows ME The Platform Mac Apple IS NOT SUPPORTED even with the Windows simulation We preferably recommend the use of inkjet or laser printers GENERAL TERMS OF SALE ITALIAN INSTITUTE OF WARTEGG ROME ITALY GENERAL TERMS OF SALE The products publ
3. OR ITALY The Producer warrants a the software to perform in the manner described in the accompanying printed material for ninety 90 days from the purchase date b each IIW hardware component annexed to the software to be free from defects in material and workmanship under normal use and service for twelve 12 months from the date of purchase Any implied warranty for IIW software and hardware is limited to 90 days for the software and one 1 year for the hardware GENERAL TERMS OF SALE 3 ITALIAN INSTITUTE OF WARTEGG ROME ITALY END USER PROTECTION The Producer agrees to remedy to a defective product by one of the following actions at his sole discretion a refund of money paid b repair or replacement of software or hardware not covered by the above Warranty provided that they are returned to the Producer with a copy of purchase invoice This Warranty does not apply where software or hardware failure is caused by accident misuse or incorrect application Each replacement software or hardware will be covered by warranty until the expiry of the original warranty and in any case for a period not shorter than 30 days EXCLUSION OF OTHER WARRANTIES The Producer does not accept other warranties merchantability or fitness for use express or implied related to the licensed software the accompanying printed material and any hardware component annexed EXCLUSION OF LIABILITY FOR INDIRECT DAMAGES In no event the
4. Producer or his suppliers will be liable for damages including without limitation the damage to physical integrity as well as the loss loss of profit disruption of activity loss of data or other financial losses arising out of the use of this product whether or not the Producer has been advised of the possibility of such loss However the liability of the Producer and his suppliers under this contract will be limited to an amount corresponding to the amount actually paid to Istituto Italiano Wartegg S r l for the purchase of the software and or the hardware DECODING If Software is purchased within European Union the User may not convert decodify decompile or disassemble it TERMS AND LIMITS OF TECHNICAL SUPPORT AND DEFINITION OF SUPPORT INCIDENT A support incident means any call for support information or technical strictly related to the Software made by the End User to the Technical Support Service of IIW which requires a period of resolution longer than five minutes from the call or contact By way of example the Technical Support Service of IIW processes the following calls e misalignment due to User s error between the administrations counter and the database record e loss due to User s error of the data relating to more than one administration originally taken e incorrect operation of the operating system and its resources improper or incorrect use of Explorer by the User that generates a shift or re name of t
5. cute share or run the software at the same time on different personal computers included terminals workstations or other electronic digital equipments e copy the software as well as the forms for the individual or collective administration e decode decompile or disassemble the licensed software use single parts of the software on more computers e lease or lend the licensed software OWNERSHIP IHW owns all rights relating to the software programme denominated Wartegg Test covered by copyright OPERATING SYSTEM IIW sells to the end user the license of the software Wartegg Test but not the license of the required operating system Windows on which the Wartegg Test will be installed This is deemed to be already licensed and installed on the End User computer COMMITTMENTS BY THE END USER The End User undertakes to pay to IW the price indicated in the Purchase Order First Purchase or Subsequent Purchases according to the type and quantity of products ordered within 30 thirty days from the date of the invoice under the terms therein indicated and to conform to the professional rules pertaining to the use of tests to safeguard the confidentiality and privacy of persons under test to prevent the use of IIW products by operators not qualified or not authorized to use and interpreter the results generated by the programme Wartegg Test within a battery of tests LIMITS OF WARRANTY AND SPECIAL TERMS F
6. e submission of this order constitutes an unconditional acceptance of the General Conditions of Sale GENERAL TERMS OF SALE ITALIAN INSTITUTE OF WARTEGG ROME ITALY GUIDELINE for SUBSEQUENT PURCHASE FORM To Istituto Italiano Wartegg S r l Via F Grenet 77 Scala C 9 00121 Roma Date Subject Purchase Order ITW material Please wanting to go ahead with this subsequent purchase of material of your Institute To this end we provide the following data CUSTOMER DATA to the aim of purchase Company Name Address City Code State VAT code or Tax code Unit Description of the purchase order Code Amount Price Form for the e g Individual Administration multiples of 100 CD per 100 elaborations Total The prices are in Euros and are net of VAT if requested Attached are duly completed and registration cards The submission of this order constitutes an unconditional acceptance of the General Conditions of Sale GENERAL TERMS OF SALE 10
7. essional qualification to the use of the programme Wartegg Test as provided by the General Terms of Sale please enclose a copy of the following documents or alternatively the registration number with the relevant professional register I declare that I have read and accepted as reported in TERMS OF SALE Tae eS TAI caste tn ties AN E E E cog E R Legal warning note in compliance with Art 10 of Law 675 96 I consent to the use of my personal data in accordance with Italian Law 675 96 regarding the safeguarding of all personal information by IWW Srl exclusively for administrative and information purposes I am informed about the rights to which I am entitled including access to my data and correction integration and cancellation of the same I consent No I do not consent Date Signature eserine a a A A E OESE ERE GENERAL TERMS OF SALE 7 ITALIAN INSTITUTE OF WARTEGG ROME ITALY END USER TECHNICAL REGISTRATION FORM To be completed by the Buyer A OPERATING SYSTEM MICROSOFT WINDOWS RELEASE 1 LICENSED TO name 2 LICENSED TO company 3 SERIAL NUMBER 4 B END USER DATA COMPANY NAME ADDRESS COUNTRY CITY TAX CODE or VAT NUMBER NOTES FOR THE COMPILATION OF THIS FORM Operating System data appear when clicking on the right button of the mouse on the icon Computer Resorces and then clicking with the left button of the mouse on t
8. he item properties 1 what displays after the word System two lines 2 the first line displays after the words Licensed to 3 the second line displays after the words Licensed to 4 the third line displays after the words Licensed to To be completed by Istituto Italiano Wartegg SOFTWARE SERIAL NUMBER LICENSED TO name LICENSED TO company NUMBER OF ADMINISTRATIONS ACTIVATION KEY ACTIVATION DATE EXPIRY DATE GENERAL TERMS OF SALE 8 ITALIAN INSTITUTE OF WARTEGG ROME ITALY GUIDELINE for the FIRST PURCHASE FORM Please indicate by the price list the code of the prouduct s To Istituto Italiano Wartegg S r l Via F Grenet 77 Scala C 9 Date Subject Purchase Order ITW material 00121 Roma Please wanting to go ahead with this first purchase of material of your Institute To this end we provide the following data CUSTOMER DATA to the aim of purchase Company Name Address City Code State VAT code or Tax code Unit Description of the purchase order Code Amount Price License of the software e g clinical Form for the e g Individual Administration multiples of 100 CD per 100 elaborations Total The prices are in Euros and are net of VAT if requested Attached are duly completed and registration cards Th
9. he proper directories of the Software administration schedules database e problems in the proper operation or updating of the administrations counter e Software defects in respect of which the User is required to complete the attached Defect Report With regard to service calls limited to information requests e Clarification and information on the use and operation of the Software e Replacement or provision of failing or defective packages disks manuals e Updating of software recording following changes address name computer operating system ect The User is required to protect properly the safety and confidentiality of his Hardware and Software Software must be properly used according to the operational specifications detailed in the user manual The End User must act in conformity with Copyright laws the laws in force and the limits to the use of Software GENERAL TERMS OF SALE 4 ITALIAN INSTITUTE OF WARTEGG ROME ITALY NON ADMITTANCE OF CLAIMS FOR Contamination corruption loss of data of any kind following to e illegal use of IWW hardware or software e intrusion by external agents ex viruses hoakes trojan horses ecc e power interruptions e predicted or unpredicted events outside the control of Purchaser hardware disruption fire theft natural events malfunctioning of the Operating System or the relevant software environment runtime The User is granted the free of charge resolution of inciden
10. ished by the Istituto Italiano Wartegg S r l hereinafter IW or the Producer are intended for use by the following professional entities who have achieved the official certification of the Italian Institute of Wartegg that enables them to use the CWS Crisi Wartegg System psychologists psychiatrist neuropsychiatrists specialists in Clinical Psychology human resources professionals departments of the National Healthcare Services as well as public or private bodies employing the above mentioned professionals END USER LICENSE HW sells to the End User who certifies to belong to the professional categories above the user license denominated Wartegg Test The License allows the installation use access execution or other operations of one copy of the licensed software on a single personal computer or computer workstation Therefore the use of the Wartegg Test on two or more computers requires the purchase of a number of end user licenses equal to the number of workstations running the software IW supplies to the End User the software on a CD containing the user manual and the technical support described below see Terms and limits of technical support and definition of accidents Forms specifically worked out by the HW for the individual or collective administration must be separately requested in the purchase order and are not included in the cost of the software The End User may not e install enter display exe
11. order to purchase products from IW Srl the User shall register with HW as follows a ON FIRST PURCHASE the User shall 1 Fill in the registration forms registration form and end user technical registration form see below according to the instructions and attaching a copy of documents certifying the professional qualification of the Purchaser 2 Fill the order of purchase a guideline is at the end of the present contract indicating the code of the needed material 3 Mail all to the ITW via email and via ordinary mail b ON SECOND PURCHASE the User shall 1 Mail to IHW the form duly completed and signed Each purchasing order must contain the following data e Name of the company or name of the Purchaser requesting the invoice e Address e VAT code or Tax code e The consignment address if different from the address indicated in the invoice SPECIAL CONDITIONS e Noclaims will be acceptable after 25 days from the consignment date of the product e During consignment risk attached to the products sold lie with the purchaser e Prices include packaging and consignment costs GENERAL TERMS OF SALE 5 ITALIAN INSTITUTE OF WARTEGG ROME ITALY VAT as well as any present or future tax is paid by Purchaser without prejudice to any exemption by law PROTECTION OF PERSONAL DATA With reference to art 10 of Law 675 96 Protection of individuals with regard to the processing of personal data Users are informed that 1
12. ts as defined in the HWW price list in force according to the number of workstations and test administrations purchased It is exclusively discretion of the Technical Support Service of IWW to evaluate the relevance of the support calls by the User Should the Technical Support Service record a clear and wilful infringement of the terms of contract by the User for example an effort to disassemble the software to use it on more than a computer a time or to alter the correct running of the test administration counter not only will all legal actions be started to the liquidation of direct and indirect damages caused to IIWW by the User but also any right of the User to ask for further assistance with the HWW Technical Assistance Service will be immediately terminated TECHNICAL ASSISTANCE EXCEEDING THE NUMBER OF FREE OF CHARGE CALLS Once the number calls for free of charge support included in the contract are finished the User may require further assistance to the Technical Service of IWW under payment of a charge This additional support has flat rate character in the sense that the User will sign a specific contract of service and maintenance as per price list The same goes for the User that requires direct intervention at its seats or require interventions falling outside those provided by the contract The IIW may vary at its discretion and without any prior notice to these terms of service HOW TO ORDER PRODUCTS FROM ITW SRL In
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