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fi9831w user manual - Foscam.us

1. 26 4 2 Basic SOU ING Sas la 29 38 49 A 53 FORECO E EN EO m of d E 59 A o d nit 64 SyS leNin MID D IMMEDIATA DUE 64 IAV OO CK m T Uum 67 OA IPIPEDDIS to cipe 68 o T preguenudy Asked QUESTIONS ssec Clic iatis bl uice tcu od e ra abe en daria rosis 68 6 2 Deru PIME lE S cc caes 74 0 2 9DOCIHC PTE 74 OE RET 75 T OBTAINING TECHNICAL discunt eet teen 76 Security Warning Safeguarding Your Privacy Foscam cameras require good security practices to safeguard your privacy You can help protect your camera by changing the default username and or password Input a username and or password that is at least 8 10 characters or longer Try to use a combination of lower case and upper case letters as well as numbers and special characters The more complex the u
2. Scheduled recording only supports SD card or FTP server ording Scheduled recording will stop while alarm recording begins and go on automatica Figure 4 55 You can select the main stream or sub stream from the dropdown You can set the store path of the recording file on the Storage Location page Click Save button to take effect 4 6 5 SD Card Management This page you can check the SD card information SD Card Management Note SD card management is only effective when access the IPC in LAN Figure 4 56 4 7 Pan Tilt This page will allow you to change the pan tilt soeed and do cruise tracks settings 4 7 1 Pan amp Tilt Speed There are five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us and click save button Figure 4 57 4 7 2 Cruise Settings This section explains how to add delete alter one cruise track Cruise Settings Down Figure 4 58 Setting the Cruise Mode There are two cruise mode Cruise time and Cruise Loops Cruise time Select Cruise time from Cruise Mode dropdown then you can set the Cruise time of the camera Cruise Loops Select Cruise Loops from Cruise Mode dropdown you can set the Cruise Loops of the camera Click Save to take effect Foscam Digital Technologies LLC Telephone 1 800
3. Figure 2 13 www foscam us gt Open Media E Network Protocol Please enter a network URL http www example com stream avi rtp 8 1234 mms mms examples com Stream asx rtsp server example org B BO test sdp http www rourtube com watch v gg adx Figure 2 14 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview ILLNM Figure 2 15 Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Ron rae E Figure 2 16 If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 4 IP camera connection to the server Device supports ONVIF 2 2 1 protocol You can easily access the NVR with ONVIF or server with ONVIF 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us 3 1 Login Window Password Stream 2 Language EN Figure
4. User Manual Model FI9831W Indoor HD Pan Tilt Wireless IP Camera For Windows amp Mac OS 5 Table of Contents SECY VV INI 2 ue OE MU 2 UN CA esc T x 3 ROC 3 jede asia Om eT 3 UR wad A NYS gt 3 5 GAN Cheeses asa 5 2 ACCESSING the Nework Camera arrena amen aH Lu 6 2 5 Me Camera ITLAN Mc 6 2 2 ACCESS The Camera WAN N 10 2 3 SING VEG DIaVel 14 2 4 IP camera connection to the pe e esta va us Cla t pasas patet eeu dade dn adu acre trn Ner Dus 17 3 ourvelllance Sotware A E abii E ant dii n eol tnde ue qute 17 Sol SOI VVIDIGOW educ d M MM t 18 3 2 Modify the Username and Password sse ee nennen 19 Os lt VV INC 19 4 Camera 26 d dure MIL
5. User Accounts Refresh Camera Mame 4 1 Video j 4 The maximum length ofthe user name is 20 support _ Alarm CURRERE numbers letters and symbols e r PTZ The maximum password length is 12 does not support i ES the character amp 5 Figure 4 7 How to change the password Firstly select the account which you want to change the password then select Change password enter the old password and the new password lastly click modify to take effect User Accounts Refresh SSSS sername admin Password Mew password Privilege Change username Change password The maximum length of the user is 20 support numbers letters and symbols The maximum password length is 12 does nat support the character amp Figure 4 8 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list User Accounts Privilege Operator k Fefresh Change username Change password Add The maximum length of the username is 20 support numbers letters and symbols e The maximum password length is 12 does not support the character amp Figure 4 9 User Accounts Refresh 2 Administrator Privilege nel Cha
6. me Sa See Resat custom setbngs Rasek to Med high Figure 6 6 If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 88 EIE BT Figure 6 7 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 6 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 6 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings SO recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure 4 30 6 1 9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong sett
7. Password The maximum password length is 63 does not support the character amp SUCCESS Figure 4 37 Save Refresh ftp ftp mgenseal cam ERNE example ftp 192 158 1 103 21 PORT he User name deotestge Password SUCCESS Figure 4 38 FTP server If your FTP server is located on the LAN you can set as Figure 4 37 If you have an FTP server which you can access on the internet you can set as Figure 4 38 Port Default is port 21 If changed external FIP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured 4 4 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 4 1 Video Settings There are two ways to set the stream video settings They are main stream video settings and sub stream video settings Video Settings Main stream video settings Sub stream video settings Resolution VGA 640 480 Figure 4 39 Stream type There are four types to identify different streams you have set Resolution The camera supports two types 720P VGA The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally spea
8. Allrecords Type alarm 19 5444 avi Alarm Section 1 Define the Record files time and Type Directory D card The storage path of record files Time 111 records Here supports three types current day current month and All records Another way select the time on time amp date manually 4 2013 12 S M T W T F 5 4 x 8 9 40 141 42 13 14 15 16 47 48 19 20 21 22 25 24 25 26 27 28 29 30 31 Tuesday 2013 12 3 Type All records v The type of records files Here supports two typs Normal record Alarm record and All records a Click this button to search all record files satisfy the conditions you selected Section 2 Search record files On this panel you can see all record files satisfy the conditions you set Section Play Stop Audio Full screen buttons Please select one record file before use these buttons Click this button to play the record files QJ Click this button to stop the record files a Open stop audio Click this button to make full screen and double click left mouse to exit full screen 6 APPENDIX 6 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections www foscam us For the first time login the camera it m
9. server Click here for more info 24 7 Server Monitoring y Click here for more info amp Need Help Support Center Basic Troubleshooting Guide Support Ticket Contact Us Get Connected Own a domain name Ki 3 c Please create the domain DNS Hosting Domain Registration Mail Monitoring Backup DNS 2 Your No IP Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose an item from the navigation above Refer Friend Add a Host Manage Hosts Add Domain Click Add a Hostto create a domain name Find a Domain Name Your No IP Alerts You do not have any notices at this time Manage Domains com v Search Use your own domain name with our DNS system Add your domain name now or read more for pricing and features Check this spot for important information regarding your account such as expiring services and trouble tickets Contact Us Sitemap Terms of Service Privacy Policy Figure 4 30 name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from WWW no ip com Take hostname ycxgwp no ip info user name foscam
10. Certificate Status Certificate belongs to a different site which could indicate an identity theft Unknown Identity Certificate is not trusted because it hasn t been verified by a recognized authority Permanently store this exception Click this button to add 11 Confirm Security Exception Figure 2 6 Foscam Digital Technologies LLC Telephone 1 800 930 0949 2 2 Access Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The webpage at this address will show you the current WAN IP What 15 My P Address Shows Your IP Address Windows Internet Explorer wW en sp com w R4 x i Fle Ed Tools Hep dr Fetes FreeHemad WW what Is P Address Shows Your IP address B J de Pages Safety What com ss a J rance wwen ro I M CHANGE YOUR 1P What Is IP Address WhatisMIvIP com WIMI Internet Sneed Test arum Posts Mv problem is m connection goes 7 a up ard down Iis extremely Fast for Inf
11. New tab Ctrl T eee N ON es New window Ctrl N New incognito window Ctrl Shift 4N o Bookmarks gt Edt Cut Copy Paste Zoom 10 2 Save page as Ctrl 5 Find Print Ctri P Ctrl H Cre Ctr Shift Del n Sign in to Chrome Settings ic d View source View background pages 1 Ctrl Shift 1 Help Developer tools Media port Ctrl Stream Language Login Figure 6 4 Click Add button to install the Plugins Extensions x gt D chrome chrome extensions juick access place your bookmarks here on the bookmarks bar Import bookmarks now hrome Extensions Developer made listory 1 21 M rnabed B xtensions arn fob Ris ettings Allow in incognito Confirm New Extension f j Get more extensions Add IPCAM It can Access all data your computer and the websites you visit add JL Click Add button to install EN the plugin Figure 6 5 Reboot the browser and relogin the camera you will see the surveillance window 6 1 3 have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the
12. Third Party DONS Figure 2 12 Now you can use http Domain name HTTP Port to access camera Internet Take hostname test09 myfoscam org and HTTP Port of 2000 for example the URL link to access the camera the Internet would be http test09 myfoscam org 2000 Second method Use the Third party DDNS to access the camera via the Internet Step 1 Please go to the third party DDNS website such as www no ip com to create a free hostname Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from WWW no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domai
13. password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Media port no is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below Wireless N Home Router Applications amp Gaming Setup Vireless Security Access Restr
14. 1 0 Certificates When a server requests my personal certificate Select one automatically 9 Ask me every time a View Certificates Revocation Lists Validation Security Devices n cancel mas Figure 2 4 Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Click View Certificates and go to Servers option Certificate Manager Tour Certificates Servers futhori ties Others You have certificates om file that identify these servers Certificate Hame Server Lifetime Expires On fnknown Not Stored 192 168 8 125 443 Permanent The USERTRUST Network addons mozilla org global trustee kuix de login live com login skype login yahoo com login yahoo com Permanent Permanent Permanent Permanent Permanent Permanent Permanent 2014 3 15 2014 3 15 2011 4 1 2014 3 15 2014 3 15 2014 3 15 2014 3 15 2014 3 15 login yahoo Permanent nie a ball Figure 2 5 Go to Add Exception panel Add You are about to override how Firefox identifies this site Legitimate banks stores and other public sites will not ask yon to do this Server Enter the camera s url here Location https 192 188 8 128 443 t ake thttps 1927 168 8 129 443 for example This site attempts to identify itself wiin Views information Trong Site
15. 3 1 Please check the login window above it was divided to 5 sections from no 1 to 5 Section1 Enter the User name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change Section2 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend sub stream Note When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section3 Select the language You can select the language you need via click on the language dropdown list to switch Section4 Login the camera Click Login button and you will see the surveillance windows If login the camera for the first time the page that modify the username and password will appears Foscam Digital Technologies LLC Telephone 1 800 930 0949 3 2 Modify the Username and Password When you log in for the first time it will come to the operating of modify the username and password automatically Username 0 New username New password Password Security Level Confirm the password Modify Figure 3 2 Enter the New Username New password and Confirm the password Click Modify button you will see the login page again
16. 930 0949 Cruise Mode 10005 _ Cruise Loops loops Figure 4 59 Manage the Cruise Track There are two default cruise tracks Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate form left to right Add Add one cruise track then click save button Delete Select one cruise track and delete it Save After you modify the Dwell time you should click Save button to take effect Example How to do add cruise tracks Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Cruise Settings Refresh Cruise time 15 Minute OK is 20 supports English numbers letters and symbols Cruise Tracks ruise track Preset point Preset point BotiomMost TopMost BottomMost RightMost Here you can see the preset point has been added to one track And you can set the stay time Figure 4 60 www foscam us Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three p
17. Screen then click right mouse there is a Screen PTZ button 09 17 2012 12 39 43 anonymous Keep ration v Full Screen Screen PTZ Zoom up Zoom down Figure 3 11 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse and stop moving Press Esc button or double click right mouse and cancel the function NOTE For Mac OS the plugin cannot support Onscreen Mouse Control so you cannot allow to use it 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Device Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera Foscam Digital Technologies LLC Telephone 1 800 930 0949 4 1 1 Device Information Na Device Information Device Status Refresh Session Status Camera 9931 vy Basic Settings Network Video Alarm System Firmware Version 1 4 1 8 Record Application Firmware Version PTZ Plug In version EINER Firewall Log Figure 4 1 Camera Model The camera model NO Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can
18. Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 2 8 and 2 9 IP Camera Tool Camera name IP Address Dewice ID Dewice type 2 4 5 H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List i Flush Arp Buffer Select which camera About IF Camera Tool you d like to change the port for and right click Figure 2 8 B IP Camera Tool IPCAM Network Con m Sees ice ID Camera name Device type Obtain IF from DHCF server IF Address 192 166 6 102 Subnet Mask 255 256 255 0 26Ed4DBA55 H Gratexay 192 168 1 1 DHS Server 192 168 1 21 Http Fort ono Modify the Http Port Veer admin Password Hote After changing the configuration device will automatically restart _iEnter the Username and password click OK Figure 2 9 Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed
19. Whats Mv IP a few min then it is slow hers heck id 1 2 Tuna Warner cable 18 mv servsce menor Address a in rni ema UNBEATABLE How in nange ir Chur Visitors need to know ERN their IP address for may DEDICATED Ma 15 IP Address reasons inchudmg gaming umo ech spore emt SEHVEHOS Windows IP nk as stupid as this sounds have friends in another cauntry we hare became rey chose to the pain im Amit broughr tipo terr Hie s 18 desktop commeacion proxy detecpon anonvrenty DELL ROO imis J n neue aane Thes ts fairly complex but i wonder UNIX IP Command i P a 1GB DDR RAM if it s possible I was wwanderimg if LE Visors often come here WIMI Shows Different IP yn 160GB SATA HDD ur pe reri if do ao IP Address Figure 2 7 Access your IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP address and port number in your standard browser For example you would enter http 183 37 28 254 85 Make sure port forwarding is successful You can do port forwarding two ways Login to your router to enable the function You can then login to the camera as administrator choose Network and then choose UPnP to enabl
20. factory default administrator username and password Please power on the camera before Foscam Digital Technologies LLC Telephone 1 800 930 0949 reset Default administrator username admin Default administrator password No password 6 1 4 Camera can not record when click Record button or can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem Please add the camera as a trusted site to resolve this issue The steps are IE browser Tool Internet Properties Security Trusted sites Sites Add Open IE browser then right click select Run as administrator 6 1 5 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections Dbclick Local Area Connections gt Choose General Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool Internet Proper gt Se
21. is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority The security certificate presented by this website was issued for a different website s address Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage Open Internet Explorer if it is not already opened Click on Tools then click Internet Options Next click the Security tab then click the Trusted sites button Finally click the Confirm button Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Internet Options E Advanced Privacy Content Trusted sites This zone contains websites that you trust not to damage your computer or files your You have websites in this zone Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Figure 2 3 For Firefox you can add the trusted as the following way Tools Options Advanced View Certificates Servers ary Ez rj riz C4 d General Tabs Content Applications Privacy Security Sync Encryption Frotocols w Use SSL 3 0 w Use TLS
22. 3 3 Surveillance Window 1 f COSC AM o Live Video oe Settings m Playback Indoor Pan Tilt IP Camera 2 2013 08 27 11 12 43 AME Mode 50Hz v FOSCAM IP Camera Stream 3 VGA 10fps 200 LJ Mirror LJ Flip M i Preset 6 4 7 7 cerAdusment Figure 3 6 Section 1 FOSCAM Logo LiveVideo Settings Playback buttons EQSCAM Foscam Loco LiveVideo l l i Path to surveillance window Click this button and back to the surveillance window oe Settings do advanced settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and Playback Click this button and back to the Playback panel to view the stored audio files stored in SD Card Section 2 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 4 2 5 Live Video oe Settings Playback Indoor Pan Tilt IP Camera eam 3 VGA 1 fps 2001 v Flip Mirror FREIE Figure 3 7 Section 3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Outdoor surveillance Stream The default Strea
23. Click Page number to see other wireless networks devices if there are more than 10 Figure 4 23 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router Foscam Digital Technologies LLC Telephone 1 800 930 0949 Wireless Network List E ON RN EON a __ iscam the relevant Information 2 Enter the password of your router be filled in the fields automatically will Figure 4 24 Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by righ
24. IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 9 1 Back up 8 Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or Upgrading firmware settings can be restored by uploading the backup file reve Submit Note 1 All current settings will be last when Importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed Figure 4 66 4 9 2 System Upgrade Your current firmware version will be displayed on your screen You may go to the Status gt Device Information Page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Make sure you have unplugged the SD card Don t shut down the power during upgrade After upgrading you can see the upgrade result Browse System Upgra
25. M NEM E uu m SIM M E E EN NM NN NN UN D EM NM NM EM EM IM UN NN c NE NN NE NS Nu EE m m NN NM sr m NI m m mW mm SIJIN MON TUE AM ac ee E Figure 4 50 3 Press the left mouse and drag it on the time boxes you can select the serial area Set Detection Area schedule 102 05 06 10 11 12 13 M LIS T8 2021 22 3 EL LLL LORS LUE LIRE LIRE Lue dS m wen NN a uw E NN EM NN em E BL S LUE LIRE LEE LER sat Hd HM UL Bm BM Figure 4 51 Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 6 Record This section will allow you to change the record files storage path and the record time 4 6 1 Storage Location On this page you can change the alarm and manually recording storage path Save Refresh SO card gt 1 4 GB 3 6 GB Local Recording Location cWPCamRecord Recording Location 18 used for alarm recordings and schedule recordings Recording Location The local recording must be stored in local storage The default Windows storag
26. P FTP DHCP DDNS UPNP ONVIF Providing Central Management Software to manage or monitor multi cameras 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Packing Contents e Camera x 1 e DC Power Adapter x 1 e Wi Fi Antenna x 1 e Mounting bracket x 1 e Quick Installation Guide x 1 e Security Warning Card x 1 1 4 Physical Description Front Panel www foscam us Speaker LENS Infrared LED Microphone Figure 1 1 1 Speaker Built in speaker 2 LENS Fixed focus lens 3 Infrared LED Infrared LEDs for night vision 4 Microphone Built in microphone 5 WI Fl Antenna Wireless Antenna Rear Panel 9 Antenna 8 Audio Input 6 SD Card Slot 4 5 WPS Figure 1 3 1 LAN 10 100 Mbps RJ 45 port for wired connection 2 Power DC 5V 2A Power supply 3 Network Light The LED will blink slowly in wired connection blink two times faster in wireless connection Foscam Digital Technologies LLC Telephone 1 800 930 0949 4 Power Light If the power supply works fine the light will turn on 5 WPS Push the WPS button on the camera and wireless router in 1 minutes the camera will connect
27. Playback Indoor Pan Tilt IP Camera Stream 1 VGA 25fps 2M Mirror Flip EX we Cruise Preset IR LED Lights Color Adjust fe seme i Playback Indoor Pan Tilt IP Camer mm LEM M e 6 Figure 4 15 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 3 4 Login to the first camera using a DDNS domain name and port www foscam us Edit Tamenitas x S08 Br Fevers ian fummi fs Use DDNS domain name B dh eee hi and port to Make sure each camera you need add could login with DDNS name and port Figure 4 16 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 4 17 ee Figure 4 17 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP Port NO and Media Port NO 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effe
28. Search Folders Address Network Connections v LAN or High Speed Internet Local Area Connection Status LS Connection Connected Firewalled Network Connection Details Value 00 0 00 00 23 01 J U S 755 255 255 0 132 158 0 1 132 158 0 1 2010 7 23 17 20 44 2010 7 23 19 20 44 22 35 1 34 33 132 158 0 1 Praperty Physical Address Set the same Subnet Mask and gateway of the camera with your PC Subnet Mask Default Gateway DHCP Server Lease Obtained Lease Expires There are two DNS servers You can set any of them Same with gateway is also OK E Control Panel amp My Network Places Documents E Computer Close Details Local Area Connection Figure 4 22 If you don t know the DNS server you can use the same settings as the Default Gateway Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us 4 3 2 Wireless Settings Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Figure 4 23 Wireless Network List Click the Scan button to search for wireless ee cisco 2 12
29. Select the alarm indicator When the motion has been detected the alarm status will turn to Detect alarm Foscam Digital Technologies LLC Telephone 1 800 930 0949 Refresh Alarm Status petam D 0000 oD Card Total space b 50 Free Space DONS status success http 9 myfoscam 56 Figure 4 47 There are four alarm indicators A Ring There is an embedded speaker inside the camera so if you select Ring when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Settings first The alarm email cannot contain the alarm picture if you have not selected Take Snapshot C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP Make sure you have set FTP and set FTP as the storage path in Video gt Snapshot settings panel If you select Send Email at the same time the picture will be send to you as an attachment Capture interval The interval time between two pictures D Record If you select this checkbox when the motion has been detected the camera will record automatically and store the record files to the SD Card Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files s
30. add other preset positions 2 Click this icon to save the position you need camera to remember Delete Select one preset position and click this button to delete it GO Select one preset position in preset dropdown list and click Go to make camera move preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position Secondly click E button and enter a descriptive name for the preset position The preset position cannot contain special characters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method If you want to see one preset position you have set only select the preset position name from the preset dropdown list and click go button the camera will go to the preset position Section 6 IR LED Lights LED Lights Click Infra led and there are two modes to adjust the infrared led Auto and Manual Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and you can turn on or turn off the infra led manually Schedule Select it and the IR led light will be off at the schedule period If you want to define or change the IR led lights schedule time please to Settin
31. an see a green dot in the live window Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings gt Record gt Storage Location panel 7 Full Screen Click it to make full screen or can double click surveillance screen to make full screen Double click again and exit full screen www foscam us Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous U v Keep ration Full Screen Zoom up Figure 3 9 Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up Select it and you can see a bigger screen than before First Method Here is a convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by pressing the CTRL key and clicking the mouse left button Second Method Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size 09 17 2012 12 39 43 anonymous U Figure 3 10 Foscam Digital Technologies Telephone 1 800 930 0949 wwW foscam us When you select the Full
32. at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a Static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address IP Camera Tool Camera name IP Address Dewice ID Dewice type O06 26E4D8 455 H Figure 2 10 What is Port forwarding If you have never done port forwarding before you can open and view the following link to understand the basic concept Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world Every router automatically blocks any incoming connections for safety purposes Using port forwarding you are telling your router to allow a connection through a certain port you can think of it as a gateway into your router You set this port to a specific device in our case an IP Camera so it can be accessed from anywhere in the world Click this link to learn more about port forwarding http portforward com help portforwarding htm How do we configure Port Forwarding For this section we will be using an example Let s say the camera s LAN IP address is http 192 168 8 100 2000 Step 1 Login to router and go to your router s port fo
33. ay prompt you to download plugin Username Click here to download the plugin stream Language English Figure 6 1 Drag the download file to Firefox web page and it will prompt you to Install it m ease gs gece en eet gs Berek acer EE Install add ons only from authors whom you trust aia seal Sty eee es TE Malicious software can npIpcam Author oot venie File Documents b20and 205ettingshuangHI Desktops plugins xpi Figure 6 2 Reboot the Firefox after the plugin installation is successfully completely then relogin the camera again you can see the surveillance window Foscam Digital Technologies Telephone 1 800 930 0949 www foscam us NOTE If you could not view living video after running the ActiveX only a red cross m in the center of the video or just a black screen Please change another port number to try Make sure all firewall or antivirus software on your computer does not block the active download and installation If you are unable to run the ActiveX control try shutting down the firewall or antivirus program For the first time login the camera it will prompt you to download the ActiveX Stream Language English Figure 6 3 Download the plugin and drag it to the Extensions page of Google Chrome Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us zv
34. change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example Device ID is 000C5D00008 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time System Firmware version Display the System Firmware version of your camera App Firmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 4 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on www foscam us Device Status d Device Status Figure 4 2 4 1 3 Session status Session status will display who and which IP is visiting the camera now session Status Session Status k Figure 4 3 4 1 4 Log The log record shows who and which IP address accessed or logout the camera Foscam Digital Technologies LLC Telephone 1 800 930 0949 wwW foscam us Pages o2 0 5 mwanae we e mawena BETTE NET Figure 4 4 Reboot the camera and clear the log records 4 2 Basic Settings This section allows you to configure your camera s Name Time Mail User account and Multi Device 4 2 1 Camera Name Default alias is anonymous You ca
35. ct Foscam Digital Technologies LLC Telephone 1 800 930 0949 NOTE Here the Host must be entered as second camera s DDNS domain name not its LAN IP anonymous 192 158 11 193 F821 for ebuyer 182 158 11 241 4nnnwmmnts E 97 E mim 4 NE Cameras LAN a TE Refresh The 2nd Camera 16 047 The 3rd Camera Fides 1 vv for ebuyer 182 158 11 241 Figure 4 18 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet F GSCAM LiveVideo oe Settings Playback 2 13 07 24 2013 17 07 01 FI9821F SE oH 4 1 VGA 25fps 2M LI Flip 2013 07 24 09 06 22 2013 07 26 11 28 11 AM I GHOSE FISKSIR j i gt ri e Cruise IR LED Lights Color Adjust OMONONG Figure 4 19 www foscam us 4 3 Network This section will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 3 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer 132 158 0 108 255 255 255 0 152 166 0 1 Obtain IP From 192 165 0 1 202 965 134 133 Mote Once you save your settings the camera will restart Figure 4 20 Changin
36. curity gt Custom Level ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Intornet Options Genera Security Privacy Content Connections Programe Aideariced 4 Security Settings Internet Sone Seer a zone Mew change security settings Ww y interret Lew intranet stes Red Settings G Disable Internet Enable This zone 16 for Intener wehstes Downoad signed controls secure pept those listed in trusted and Z2 Disahe DRT uS 81 Enable nor secure 7 Prompt frecommended Security leved For this zone Downoad unsigned controls nat secure levels for thes zone Medium to High Disable recommended sr cibum high Enable nor secure LJ Approcriasa for most websites Prompt Prompts before downloading potenti Initialize and scapk Actives controls not marked ss safe For s content xa Disable recommended Unsigned Sctive controls el nat 2 Enable inot secure Prampt ap Run Sctives controls and plug ins dusom eel 1 ssip seuss Takes effect after you restart Inbermet Explorer
37. de Upgrade Result Figure 4 67 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade IP Camera Tool Camera name IP Address Device ID Device type Basic Properties 26 Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 4 68 IP Camera Tool Camera name E 71 ID Dewi t Upgrade Fi gt lt 2 Enter the User and password User Password Upgrade Web UI OF Hote After firmware upgrade the device will automatically restart Figure 4 69 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE Before upgrade the firmware please unplug the SD card and reboot the camera don t upgrade the firmware in WAN through the web UI or else the upgrade process may be failed Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade Upon download
38. e UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page Do port HTTP port and Media port forwarding manually See Figure 2 11 for further details If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings Note If you plug the camera into a router it will have a dynamic IP address and you need to set DDNS service settings to view it remotely 2 2 2 Dynamic IP Addresses DDNS is a service that allows your IP Camera especially when assigned with a dynamic IP address to have a fixed host and domain name This means that even though your WAN IP address is constantly changing you will have a fixed hostname you can use to access your cameras at all times You can access the camera directly from the Internet using the hostname and port number What is the HTTP Port NO Default HTTP Port is 88 All cameras have the default HTTP port of 88 For example if the LAN IP link of the camera is http 192 168 8 102 88 this means that the camera s HTTP port is 88 You can change port 88 to another port if you d like such as 2000 8090 which will not be conflict with other existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 Change the default http no 88 to another one How to assign a different HTTP Port No and fixed the LAN IP of the camera by the IP Camera Tool
39. e location is The default OS storage location is iPCamRecord If you modify the path on other Foscam cameras this default storage location will be modified accordingly Figure 4 52 Alarm Recording Location SD card or FTP Make sure the camera has been inserted the SD card On this page you can see the available space of the SD card Manual Recording Location For Windows OS the manual recording path is C IPCamRecord you can change another one For MAC OS the manual recording path is IPCamRecord 4 6 2 Alarm Record cave Refresh Pre Record e Pre recorded Time s w Alarm Record Time 3lls al Figure 4 53 4 6 3 Local Alarm Record This page you can change the Local Alarm Record Time Save Refresh Local Alarm Record Time 30s a Figure 4 54 Select the Enable Alarm Record Set the Local Alarm Record Time Click Save button to take effect 4 6 4 Record Schedule On the page you can configure the schedule record www foscam us Scheduled Recording To FTP Enable Scheduled Recording Main stream Main stream 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 CAS HH HL no Hd dd mE dH d TE M me gc x Hx wo REL HELL UE emu EN EN EN EN BHL Im im im im m NE NES NM NN E IE I I D MD HIE UH Um til i
40. era and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way EHS S5fjx 172 16 2 136 Cameras On Foscam 72 16 1672 1 Click it camera model alias Foscam NVR 172 15 1 71 hast and Port will be filled Foscam NVR 172 15 1 58 Jin the following boxes automatically The 1st Camera The 2nd Camera Camera 88 2 Enter the User name and 3 Click Add to take effect Add Delete Figure 4 12 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to 192 158 11 1931 FIS621V for ebuyer 192 166 117 241 ananvmaus 1982 158 11 203 OS TET ananymaus 192 158 11 203 BENE The 3rd Camera Fige2 1 vv far ebuyer 182 158 11 241 HELLE Figure 4 13 Back to Surveillance Windows and click Four Windows option you will see four cameras you added LiveVideo Settings m
41. foscam org 800 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example 1 Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register ONS Provider ign Up Home Hie Sipport coactus Sgil 2 Why Download more features flexibility amp control Connect remotely to your computer DWR webcam run I I your own web server or website on a dynamic IP address Sign Now Up to 25 Hostnames Personal Use Business Use Dynamic ONS allows you te monito your home remotely via Trust aur ONS experts with your web domains ONS MT ri i ne er um 1 pop TT hpr m moPpUmE 94m webcam access your computer remotely or even run your own management Our Managed DNS will ensure your website is server all on a dynamic IP address fast reliable and slways available Remote Access Webcam Monitoring 100 Uptime w Fast Redundant Guaranteed Websites w Quick Installation Simple Dornain Name Trusted Anycast Network 11 Points of Presence et Started Get Started Figure 4 27 No IP Free
42. g settings here is the same as using the IP Camera Tool Figure 4 21 4 22 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections Local Area Connections Choose Support gt Details Foscam Digital Technologies LLC Telephone 1 800 930 0949 Network Connections File Edit Favorites 0 Create new connection Tools Search Folders Advanced Help Local Area Connection wT Connected Firewalled L a Realtek RTL8138 810x Fa Connection status www foscam us 9 Set up a home small office network Change Windows Firewall settings wt Disable this network device qu Repair this connection i Rename this connection e view status of this connection Change settings of this connection Address Type Assigned by DHCP A IP Address Subnet Mask 132 158 0 50 255 255 255 0 Default Gateway 132 158 0 1 Windows did not detect probleme with this connection IF vou cannot connect click Repair Other Places gt Control Panel My Network Places E My Documents i Computer Details Local Area Connection Figure 4 21 Network Connections File Edit View Favorites Tools Adwanced Help v
43. gs Video IR LED Schedule page Section 7 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Calor Adjust 50 21 54 50 20 Default Section9 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section 10 Play Stop Talk Audio Snap Record Full screen button 1 2 4 1 Play Click it to play the video of the camera 2 Stop Click it to stop video of the camera 3 Talk Click the button and the icon will become to then talk to the microphone connected with PC people around the camera can here your voice Click the icon again and stop talking 4 Audio Click this icon the icon will become to D you can hear the sound around the camera by the earphone or speakers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 6 Record Click the icon 4 the camera start recording you c
44. ictions Applications amp dministration Status Single Port Forwarding Port Range Forwarding Port Range Trigg Single Port Forwarding Application Name External Port Internal Port Protocol TolP Address Enabled 182 168 8 Hone A 192 168 8 Fill the HTTP Port of the camera on the column of None External Port and Internal Porte 182 168 8 Hone 192 168 8 None DE 192 160 8 Fill the LAN IP of the camera here just input the last sectione Bat 182 168 8 Fill the Media Port no of the camera on the column of Assign a name External Port and Internal Port Figure 4 31 3 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain http no to access the camera internet Take hostname ycxgwp no ip info and http no 2000 for example the accessing link of the camera internet would be http ycxgwp no ip info 2000 4 3 5 UPnP Save Refresh Enable UPnP Yes Figure 4 32 The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Refresh Alarm status Disabled Record Status Recording NTP status Disable DONS Status success 5109 myfoscam org UPnP status Succes
45. ing the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware 1 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 2 After upgrade successfully please uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 4 9 3 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset Click this button ta hard reset the camera to its default factory settings Figure 4 70 Factory Reset 4 9 4 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Reboot Click this button to reboot your camera Figure 4 71 9 Playback On this page you can view the record files stored in the SD card FOSCAM Live Video Settings E Playback Indoor Pan Tilt IP Camera SM TW TF S 4 2 s 4 amp 5 7 8 9 40 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Tuesday 2013 12 3 Directory SD card Schedule re Ly
46. ings Make sure broadcast your SSID use the same encryption for router and camera 6 1 10 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 6 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 6 3 Specifications 80 degrees Image Compression H 264 960p 1280 960 VGA 640 480 H 264 dual streaming Image adjust The brightness contrast saturation is adjustable Infrared mode Automatic manual on off Light Frequency o0Hz 60Hz Night visibility 5 11 IR LEDs Night visibility up to 8 meters Pan Tilt Angle Horizontal 300 amp Vertical 120 Supported Protocol TCP IP SMTP DHCP DDNS HN QUEM _ Interface One audio input jack One audio output jack 0 90 non condensing PC Requirements Supported OS Microsoft Windows 2000 XP Vista Windows 32bit Windows 64bit Windows8 32 bit Windows8 64bit mac Browser IE6 and above version or compatible browser F
47. irefox or other standard browsers Software Upgrade Upgrade from network Certification CE FCC Limited 1 year warranty Attention Power adapter should be used between 0 C 40 C and 5 90 relative humidity 6 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement This device compiles with FCC Rules 15 Operation is subject to the following two conditions B This device may not cause harmful interference and B This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Mark Warning This is a Class product In a domestic enviro
48. king the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fos You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption 4 4 2 On Screen Display This page is used to add time stamp and device name on the video OSD Display Camera Name Display Timestamp Figure 4 40 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask as privacy zone on the video Figure 4 41 Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video 1 Figure 4 42 Click OK bu
49. lified by using the provided web interface across the network utilizing wireless connectivity FOSCAM provides Smart Phone APP for Android and iPhone users please search and install Foscam Viewer on App Store and Google Play for iOS and Android devices then you can view your camera anywhere anytime on your smart mobile devices Please note to change your default username and password once you have initially logged into your Foscam camera Changing your default user settings enables better protection against any types of attacks against your camera 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 3 Mega Pixel Pan 300 degree tilt 120 degree Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP WPA and WPA2 Encryption Wi Fi compliant with wireless standards IEEE 802 11b g n IR night vision Range 8m Supports image snapshot Supports dual stream Supports SD Card to 32G Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports two way audio remote viewing record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain Name Service Providing Phone APPs for Android and iPhone users Supports multiple network protocols HTTP TCP IP UD
50. m supports four modes 0 720P 30fps 4M 1 VGA 25fps 2M 2 VGA 15fps 1M and 3 VGA 10fps 200K The format of the stream type is Stream type no Resolution Maximum frame Bit rate 1 Stream type no The number is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the resolution is the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the stream type on Settings gt Video gt Video Settings panel Status Basic Settings Network Video Settings Video 1j Main stream video settings Screen Display Privacy Zone Snapshot Settings e hu r x Record J sub stream video settings PIZ 4 Stream Ty
51. n Name cannot work at the same time the last time you configured will take effect 2 3 Using the VLC player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL rtsp user name password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 98 User name admin Password 123 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain rtsp 192 168 1 11 88 videoMain rtsp 123 192 168 1 11 88 videoMain rtsp admin 192 168 1 11 88 videoMain I UO N Open the VLC and go to Media gt Open Network Stream option then enter the URL into VLC VIC media player Playback Audio Video Tools View Help gt Open File 0 nm Advanced Open File Ctrl 5hift O Open Folder Ctrl F 29 Open Disc Ctrl D Ee Open Network Stream Open Cap Device Open Location from clipboard Recent Media Save Playlist to File Convert Save Streaming ejoa 1 00 f
52. n define a name for your camera here such as apple Click Save to save your changes The alias name can t contain special characters The maximum Device Name length is 20 support English numbers letters and symbols Figure 4 5 4 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera Foscam Digital Technologies LLC Telephone 1 800 930 0949 www foscam us Rel GMT Greenwich mean time London Lisbon Sync with NTP server 1 gt m m Oey MMOD use DST v Figure 4 6 Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format use DST Select the daylight saving time from the dropdown list Click Save button and submit your settings 4 2 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default user account is admin with a blank password You can enter the users accounts of visitor operator and administrator Manually Foscam Digital Technologies LLC Telephone 1 800 930 0949 Status
53. nge username Change password The maximum length ofthe username is 20 support numbers letters and symbols e The maximum password length is 12 does nat support the character amp Figure 4 10 Delete Select the account which you want to delete then click Delete button to take effect NOTE The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect User Accounts Refresh Username operator New username opi Privilege 9 Change Username Change password The maximum length ofthe user is 20 support numbers letters and symbols _ The maximum password length is 12 does not support the character amp Figure 4 11 4 2 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first cam
54. nment this product may cause radio interference in which case the user may be required to take adequate measures 7 OBTAINING TECHNICAL SUPPORT While we hope your experience with the network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered Please contact support via e mail at support foscam us You can also reach technical support at 1 800 930 0949 by following the automated instructions CEC X
55. o IP Free is our entry level service Use yourname na Ip crg instead of a hard to remember IP address or URL With No IP Dynamic DNS our fee Dynamic Update Client keeps track of your changing IP address and updates your hostname seping your connection active SSL Certificates am YOu Website vwigrore are ami secure py am ri ESTE Coq TE Lert ata Figure 4 28 Please register an account step by step according to instructions www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Client Login Home Client Login Hosts Redirects Download Services Support Company User Login Login with the registerec username and passworc Login Additional Services Email Upgrade your No IP account Password to unlock many features Forget your password No problem Click Here Maximize uptime and add to your existing If you are not currently a registered user af Mo IP com DNS infrastructure and would like ta be for FREE register as a new user Figure 4 29 SSL Certificates Renew Activate Need redundancy 2 for your
56. ord length is 32 does not support the character amp test 2368 gmail com Success Test result testi 1bs cam The maximum length of the receiver is 63 support numbers letters and symbols 68 tseti hotmail cam Figure 4 36 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 3 8 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings Retresh 192 169 90 150 192 169 1 103 41 The maximum length of the address is 127 does not support the character amp Part 21 FTP Mode PORT yaocuixiang Username The maximum length of the user is support numbers letters and symbols 68 P 1
57. pe Firewall Resolution VGA 640 480 System Bit Rate Key Frame Interval Figure 3 8 After changing please re login the camera and you can see the modification Section 4 Pan Tilt Control www foscam us Up control button 5 Up Left control button 2 Down control button 6 Up Right control button 3 Left control button 7 Down Left control button 4 Right control button 8 Down Right control button Click this button and go to center Section 5 Cruise Preset settings Cruise Settings The default cruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right Start cruise n Stop cruise If you want to define or change the cruise trace please go to Settings gt 2 gt Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list Vertical Select one of these Foscam Digital Technologies Telephone 1 800 930 0949 Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings Preset Preset ao IPCAM supports 16 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is Topmost Bottom most most right most you can
58. reset points to the track 1 that means When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft You can add preset on the left of the surveillance window The maximum length of name is 20 supports English numbers letters and symbols The cruise tracks have added to the track 1 Figure 4 61 After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added Foscam Digital Technologies LLC Telephone 1 800 930 0949 F OSCAM LiveVideo ty Settings Playback Indoor Pan Tilt IP Camera O 720P 30fps 2M Flip Mirror Figure 4 62 There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track And you can set the Dwell time of the preset point q N Preset point 4 Cruise track S Preset point TopMost upright BottomMast RightMost Lefiiost RightMost B Add Down Figure 4 63 Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track Attention Considering the life time and
59. rt Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured Foscam Digital Technologies LLC Telephone 1 800 930 0949 Enable x Server sSMTP Port Transport Layer Security Username oMTF Password sender E mail First Receiver Second Receiver Third Receiver Fourth Receiver Save Refresh smtp gmail SMTP server address supports English numbers and _ 25 STARTTLS v 5 only supports TLS at Part 455 and STARTTLS at 587 or 25 Hotmail only supports STARTTLS at 587 or 25 Need Authentication Yes v 2368 gmail com The maximum length of the user name is support numbers letters and symbols 5 The maximum passw
60. rwarding port triggering menu Sometimes this is also under the name of Virtual Server or NAT Using the Linksys brand router as an example we would log into the router and go to the Applications amp Gaming menu We would then click on the Single Port Forwarding sub menu Step 2 Create a new column using the LAN IP address amp HTTP Port of the camera within the router as shown below then push OK or Submit to save your settings Wireless N Home Router Applications amp Gaming Setup Wireless Security Access Restrictions Applications amp Gaming Single Port Forwarding Port Range Forwarding Port Range Triggering l Administration Status Single Port Forwarding rm Hame External Port Internal Port Protocol To IP Address nable Eee Assign a name for the port forward r here Figure 2 11 First method Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On the bottom of the camera you can see the domain name sticker with this information on it For example we can use test09 myfoscam org In the camera click Settings at the top click Network on the left then click DDNS to get to the DDNS settings page Here you can see the unique domain name of your camera Enable DONS Manufacturers DONS Manufacturer s DDNS Restore DDNS ta factory
61. s WIFI Status Mat connected IE LED Status Ot Figure 4 33 The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 3 6 Port This camera supports HTTP Port HTTP Port is used to access the camera remotely If you want to access the camera and view the video the HTTP Port must both be configured correctly HTTP port By default the HTTP is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 cave Refresh HTTP oo HT TPs Port 143 Port Figure 4 34 www foscam us 4 3 7 Mail Settings you want the camera to send emails when motion has been detected here Mail will need to be configured C SMTP server address supports English numbers and _ 1 STARTTLS G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Hotmail Enable 7 supports STARTTLS at 587 or 25 test123 gmai com 2 The maximum length of the user name is 63 support numbers letters and symbols test 163 com The maximum length of the receiver is 63 support numbers letters and symbols tset hotmail com Figure 4 35 6 1 1 SMTP Server Port Transpo
62. sername and password the harder it will be to guess by an unauthorized user You should update your camera regularly at http www foscam us firmware html Make sure your camera has the latest firmware installed for your specific camera model The latest firmware for Foscam cameras utilizes protection against various types of online hacking cracking and unauthorized access Doing so will make your device more secure may add features and will contain bug fixes to make your device work faster 1 Overviews FOSCAM F19831W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 960 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet With flexible 300 degree pan and 120 degree tilt FI9831W gives users more comprehensive control over monitored site The FI9831W supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for indoor surveillance applications such as retail stores offices or banks Controlling the IPCAM and managing images are simp
63. t clicking the camera in IP Camera Tools setting a static IP and pushing OK Congratulations You have set up the wireless connection of the camera successfully NOTE If you fail to make a wireless connection please refer to your seller or contact us directly for assistance 4 3 3 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account Use PPPoE v 521025441266512 PPPOE account The maximum length of the user name is 20 support numbers letters and symbols 108 PPPoE password The maximum password length is 12 does not support the character amp Note you save your settings the camera will restart Figure 4 25 4 3 4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name Manufacturers DONS Manufacturer s DONS 109 myfoscam org Restore DONS to factory Third Party DONS Figure 4 26 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 800 for example the accessing link of the camera via internet would be http test09 my
64. the wireless router automatically in WPS process the Network Light will blink very fast 6 SD card Slot Supports up to 32GB SD card for storing the video 7 Audio Output This jack is used to plug an external speaker 8 Audio Input This jack is used to plug an external microphone 9 Antenna Used to connect external wireless antenna Bottom View 1 Mounting Port 2 Reset Button 3 Product Label 5 SN Label 4 WI FI Module Label Figure 1 4 1 Mounting Port Port for mounting bracket 2 Reset Button Push and hold for more than 5 seconds to set the camera to factory default 3 Product Label There are MAC address UID DDNS URL default username and password on the label 4 WI FI Module Label There is WI FI MAC address and serial number of the WI FI module on the label 5 SN Label There is serial number of the camera on the label 6 The different features between the models involved 1 5 SD Card This camera supports SD Card and the max size of SD card must be under 32G When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well Go to the Settings Device Status Device Status page you can see the SD card status Device Status Refresh Alarm Status Disabled Record Status Recarding ap Card Status SO card ab Card Free space 5 DG S0 Card Total space NTP status Disabled DONS Status Failed UPnP Status Disabled WIFI Stat
65. thermal issue of the motor it s not recommend to do long time cruise 4 7 3 Start Up Options Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera will pa Providing Central Management Software to manage monitor multi cameras tilt and stops at center Goto Preset point Select one preset position and save it When rebooting the camera will pan tilt and stops at the preset position you have set Pan amp Tilt Start Mode Figure 4 64 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses Enable Firewall x IP Filtering Block access from these addresses Block access from these IP addresses Only allow access from these IP addresses pa Figure 4 65 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the
66. torage path please go to gt Storage location page to verify this settings The default alarm record time is 30s and pre alarm record time is 5s please go to Record gt Alarm Record page and change the alarm time settings Step 05 Set detection area Click set detect area and it pop up a window then you can draw the detection area Click Back button after settings When something moving in the detection area the camera will alarm 51 46 Figure 4 48 Step 06 Alarm Schedule 1 Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Send E mail Take Snapshot Time Interval 25 7 Recording rr Click this button and select all time range aj 200 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 NN MON LI mmm EE EE EE EE uu E ENE EHEHE Figure 4 49 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Set Detection Area ochedule poz doak 05 2681 OF EROS AOA Hosts AAS 05887 208621 228 23 m e NE
67. tton and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture F OSCAM LiveVideo Settings hia Playback Indoor Pan Tilt IP Camera Stream 0 720P 3 fps 2M v Mirror O Flip ruise Figure 4 43 4 4 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Image Quality Alarm Pictures Save To FTF Enable timing to capture 85 ochedule uM SS SS GS GS LEHRER EHLEH LER LS HAA a A A AAA A A A A A Figure 4 44 z E l lg ERE E ee 00000 h e D B ERE 6 ppt E g Image Quality Low Middle and High The higher the quality the picture will be clearer Save Path FTP If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically Enable timing to capture To enable capture interval follow the steps below 1 Select Enable Motion detection 2 Capture interval The interval time between two captures 3 Select the capture time Capture anytime Click the black button up the MON you will see all time range t
68. urn red When something moving in the detection area at anytime the camera will capture Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture Press the left mouse and drag it on the time boxes you can select the serial area 4 4 5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights When parameter Mode is set to the Schedule on the Live Video window At these schedule time the IR LED lights will be turned off IR LED Schedule Save Q Refresh IR LED Schedule Figure 4 45 4 5 Alarm IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP www foscam us sensitivity Triggered Interval Action Take Snapshot gt Time Interval 25 ed Record schedule 6 13 22 23 LI NEM EMT MEM IMEEM I TUE WED THU FRI SAT SUN Figure 4 46 Step 01 Enable Motion detection Step 02 Sensitivity supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 03 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 11s 12s 13s 14s 15s Select one interval time Step 04
69. us Not connected IE LED Status Ott The default storage path of alarm record files is SD card when the available size of SD card is less than 256M the old record files will be deleted automatically 2 Accessing the Network Camera This chapter explains how to access the network camera through web browsers and RTSP players 2 1 Access the Camera in LAN This camera support HTTP and HTTPS protocols so here will allow you to use HTTP and HTTPS port no 1 Http LAN IP Http Port NO Double click the IP Camera Tool icon and it should find camera s IP address automatically after you plug in the network cable Camera Tool Camera name IP Address Device ID Device type FIS831W p 00626 4 801 Figure 2 1 Double click the IP address of the camera your default browser will open to the camera login page Https LAN IP Https Port no The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings Network Port panel you can see and change the https port NO www foscam us Figure 2 2 HTTPS Hypertext Transfer Protocol over Secure Socket Layer is a safe way to access your camera the data transferred on the Internet will be encrypted Since we can not apply license for every LAN or DDNS URL the webpage may pop up a warning like the following picture you just need to click Continue to this website not recommended There

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