Owner`s Manual - Sierra Pacific Windows
Contents
1. A Division of SIERRA PACIFIC INDUSTRIES ZI He 3 her Kel er iz CC rM Sierra Pacific Windows Owner s Manual cum lt A gt SIERRA PACIFIC WINDOWS OWNER S MANUAL A4 U A Division of SIERRA PACIFIC INDUSTRIES Table of Contents Safety Considerations k aee eed dyad POKES EE KK KK KK KK KK KK 3 Handling and Storage AA kk kk kK KK KK KK KK KI KK KK KK KK KK KK KK KK KK KK KK KK KO 4 General Preparation and Finishing Instructions Sola bag mn mm PIS e 5 onmino dtn r pm yy 6 s n2 mm e eommm aamrmmm 6 bus wllati r r r am rmmoaom m 7 Operating Your Sierra Pacific Windows and Doors French Swing DOO sa e ka w hek 064609645 bb da Pear nb b 8 Patio Sliding Doors W W K kK KK KK KK KK KK KI KK KK KK KK KK YY KK 10 Casement French Casement and Awning Windows 12 Double Hung Windows sseeeeee e 14 Horizontal Sliding Windows AK KK KK KK KK KK KK KK 16 GENUS SCICCHS TC 17 Cleaning and Maintenance Exterior of Wood Windows and Doors 000ce ee eeeees 19 Exterior of Aluminum Clad Windows and Doors 20 French Swing Doors 2 2 0 0 KK KK KK KK KK KK KK KK KI KK KK KK KK KK KO 20 Patio Sliding DOOERS 23a meme ERE UU RS OS 64 FEE PUT erg i 21 Casement and Awning Windows cece KK KK KK KK 21 Double Hung Windows 000 eee KK KK 22 Horizontal Sli2. 1f needed Sash drags on sill when opening and closing If the sash drags on the sill check that all sash parts have been properly sealed and finished Contact with moisture will cause unfinished wood to swell and may cause deterioration Has the window been installed correctly Is the frame square and is the sill flat Is the reveal between the sash and frame even If the reveals are uneven the frame may not be installed square This could allow the sash to rub on the frame when being opened or closed Crank handle comes off Check the setscrew at the base of the handle and make sure it is tight Using a crank with a loose setscrew may cause excessive wear of the crank handle and the operator stud Does not open Aspen Check to make sure that lock lever is in the full unlocked position Lock lever comes off Aspen Lock lever was not attached correctly Slide lever onto lock housing connection The lever is designed to snap into place when properly seated Window will not lock properly Aspen Are the sash and frame out of alignment Was the window installed properly If the side jambs are bowed in or out or the window is out of square the installation needs to be corrected Troubleshooting Double Hung Windows Sash does not open If the sash does not open check that the sash lock s have been completely disen gaged 27 Sash is hard to operate If the sash is operating hard check that the jamb liners are
3. secondary panel A keyed lock option is available so the door can be locked and unlocked from the exterior The multipoint lock mechanism includes a mishandling device It is located just above the deadbolt on the edge of the door panel When the door is in the closed position the mishandling device is depressed and allows the upper and lower shoot bolts to be engaged When the door is open the device prevents the shoot bolts from being extended If the shoot bolts were to be inadvertently extended while the door is open they could cause damage to the head and sill when closing the door To prepare the mishandling device for use first remove the tape label that is cover ing the device Next dislodge the clip that is holding the mishandling device in place Remove the clip Label remove Dislodge clip Remove clip Sierra Pacific patio sliding doors are also manufactured with a multi point lock To open the sliding door rotate the thumb B turn to the vertical unlocked position and slide the panel we open To lock the door slide the panel closed against the Hi strike plate on the locking side jamb and rotate the thumb turn to the horizontal locked position V Note The locking mechanism and the strike plate must align for the lock to engage properly If the door will not lock or 1s difficult to lock adjustment of the panel or the strike plate may be necessary The height of the operating panel can be adjusted by
4. Windows representative or Regional Service Center General Preparation and Finishing Instructions Applying a finish to your product in a timely fashion is extremely important A high quality finish will help protect your windows and doors from the elements as well as enhance their beauty As with any effort proper preparation will go a long way toward achieving the desired results Please read and follow these instructions Preparation 1 Fill all visible nail holes in the glazing bead trim or elsewhere with a high quality wood filler For exterior application ensure the filler is exterior grade Allow drying per the manufacturer s instructions For wood exterior product all seams and joints must be caulked with an exterior grade caulk 2 Lightly hand sand the interior wood surfaces of your windows and doors Use 220 grit sandpaper to remove any handling marks dirt or construction residue Always sand in the direction of the grain and be careful not to scratch the glass Do not use an orbital or belt sander Hand sanding is sufficient and helps ensure a consistent finish For exterior wood surfaces sand lightly with a 180 grit sandpaper 3 Wipe all surfaces clean of sanding dust with a clean tack cloth or a clean soft rag Do not use cleaners or polishes They could discolor the wood and affect the finish 4 The wood surfaces must be totally free of dust dirt grease or any surface contamination The wood surface must be
5. accessing the height adjust ment screw on each roller To access the screws remove the caps from both holes at the bottom of the panel on the interior side Adjust the rollers as needed to ensure a proper fit between the panel and frame The strike plate on the lock side frame jamb can be adjusted by slightly loosening the screws in the slotted holes in the base plate Adjust the strike plate up or down to align with the lock mechanism in the door panel 10 Use the scribe marks on the lock and strike plate to ensure proper alignment ji strike plate alignment scribe lock alignment scribe Four panel patio sliding doors Four panel doors have two center operating panels These doors have the locking mechanism in the active primary panel and the strike plate on the inactive secondary panel If the door will not lock or is difficult to lock adjustment of the panels or strike plate may be necessary The inactive secondary panel is equipped with a manual flush bolt at the top lock side edge of the panel and a foot operated lock on the opposite edge near the bottom of the panel Y Note The foot operated lock is shipped separately and should be applied after installation and panel adjustment Keep the manual flush bolt and the foot operated lock engaged when the inactive secondary panel is closed and not in use A keyed lock option is available so that the door may be locked and unlocked from the
6. and water and a soft brush Do not use excessive force when clean ing You might damage the screen cloth children or pets Falling from an opening could result in serious injury or death V Caution Screens are designed to keep insects out They will not restrain 23 Condensation Condensation occurs when warm moisture laden air comes in contact with a cold surface The cold surface causes the moisture in the air to condense upon it This occurrence typically becomes most noticeable during the autumn and winter months as outside temperatures become cold Moisture will appear on the relatively cooler surfaces inside the home including but not limited to window and door glass While it is not a sign of a window or door leak condensation can be a real problem Persistent condensation on your windows and doors is an indication of excessive moisture in the home Excessive moisture can lead to physical damage to the interi or of your home including the windows and doors It may also lead to the growth of mold and mildew A variety of factors can contribute to moisture levels in a home Closing up the house after a humid summer can trap absorbed moisture inside This moisture will dry out after the first few weeks of the heating season Building materials used in new construction such as lumber paint and plaster release moisture as they dry They raise the humidity level temporarily which becomes noticeable the first time the
7. cleaning products The mixing of cleaners may not only be ineffective but could also be very dangerous Always follow the manufacturer s recommendation for diluting and using cleaners Do not leave openings in the walls unattended when small children or pets are present children or pets Falling from an opening could result in serious injury or V Caution Screens are designed to keep insects out They will not restrain death Handling and Storage All Sierra Pacific windows and doors are packaged to avoid damage during ship ment Prior to installation windows and doors should be stored upright in a clean dry area Do not store flat or on edge Do not expose unfinished windows and doors to direct sunlight excessive moisture high heat or extremely dry conditions Protect unfinished windows and doors including oak thresholds from dirt water and abuse Excessive water and abusive construction traffic will stain and damage the unfinished oak threshold on your doors y Important Some windows and doors with insulated glass will come with a vent capillary tube These tubes are applied when altitude is a consideration in shipping or destination It is important that the tubes are clipped immedi ately following a 72 hour acclimation period Each window and door with a vent tube will have an instruction sticker applied on or near the vent tube located in the upper right hand area from interior of the window or door a Please
8. dry no more than 1296 moisture content Under no circumstances should any finish be applied over damp wood 5 When hardware is removed from a window or door take note of placement fastener type and location Keep the removed hardware together in a safe location so it is not damaged or misplaced Hardware placement is critical to the operation of your windows and doors Make sure the hardware is replaced in the same location from which it was removed Use the same fasteners 6 Prior to application test the finish on an inconspicuous area to check for desired results Always apply a high quality paint stain or finish and fol low the manufacturer s instructions 7 Not all primers paints stains and clear coats are compatible Check the manufacturer s labeling for compatibility or use finishing materials from the same manufacturer designed for use with each other Again follow the manufacturer s instructions 8 Always lap the finish coat onto the glass 1 16 to protect the seal between the glass and the wood 9 Do not paint stain or clear coat any weather strip jamb liners screens hardware or any surface that has sliding contact with another e g double hung and sliding windows Paints stains and clear finishes contain sol vents that can cause plastics and vinyl to lose their flexible qualities and become brittle If you do get paint stain or clear coat on any of these areas clean off immediately with a clean cloth
9. frequently as dictated by environment and exposure It is critical that the finish on your all wood exterior windows and doors be main tained to protect the wood and the glass seal Check your exterior finish for crack ing chipping or peeling These conditions can lead to deterioration of the wood and premature failure of your Sierra Pacific windows or doors Lr R N Ay Important Deterioration that occurs as a result of improper or insufficient maintenance is not covered by your Sierra Pacific Windows warranty Refinish as often as necessary to preserve the protective quality of the finish Windows and doors installed near a seacoast will require more frequent inspection and maintenance Such exposure can reduce the life expectancy of window and door units if not properly maintained It is extremely important that the sealant caulking remains intact and in good condi tion at all times Pay particular attention to the glass seal caulking at the lower cor ners of windows and joints between windows in mulled combinations a grouping of windows The sealant material should not be cracked broken or missing These conditions can cause premature failure of the window and doors Inspect the sealant caulking around the perimeter of your windows and doors where the frames meet the siding This sealant caulking forms a watertight seal between the win dow door frame and the exterior siding to keep wind and water from penetrating int
10. has a multi point lock system that operates via a single lever at the sill Rotating the handle 180 simultaneously disengages all of the locking points The active primary sash can then be cranked open by the same rotary type operator that is used on the standard casement A second operator controls the secondary inac tive sash To lock the French casement close the secondary sash completely and then close the primary sash With both sashes closed rotate the lock handle 180 and engage the lock system Awning windows are designed to open only a few inches To clean the glass on the exterior unhook the operator arms from the sash bracket The sash can then be pushed to a 90 angle and you can reach through to clean the exterior of the glass 12 Caution While the sash 1s detached from the operator arms do not let go of the sash The sash could close abruptly or be caught by the wind caus ing damage or injury Large sash can be heavy and awkward Block the sash open or enlist the help of another person to hold the sash in place while cleaning DO NOT LEAN ON OR OVER THE SASH while open for cleaning The window sash and hinges are not designed to support the weight of a person Leaning on or over the sash when the sash is detached from the operator arms and or when cleaning could lead to a fall resulting in serious injury or death Screens To remove the insect screen push down on the bottom screen frame rail compressi
11. heat is turned on New building materials will dry and are not usually a factor after the first heating season Steps to increase the air tightness of your home almost always raise humidity levels because of reduced air exchange between indoors and outdoors Extreme drops in outside temperature can cause temporary condensation problems Washing and drying clothes cooking and bathing add to humidity levels Plants and flowers require water and release moisture Curtains and drapes can block airflow near windows and doors Adequate air flow helps remove moisture from glass surfaces e Attics and crawl spaces that are not vented will allow humidity to invade the home Controlling condensation is a matter of reducing the moisture inside your home The most effective way to reduce condensation is to provide adequate ventilation so that humid air can be exchanged for drier outside air Using exhaust fans when cooking or bathing and allowing fresh air into your home will help reduce moisture levels For additional information on controlling condensation check the website of the Window and Door Manufacturers Association at www wdma com 24 Troubleshooting Troubleshooting Inswing and Outswing French Doors Door is dragging on sill or reveal around door is unequal If the door panel is dragging on the sill during operation or the reveal between the frame and the panel is not equal check that the unit has been installed correct
12. more frequent cleaning may be necessary Routine cleaning of brass hardware with a soft cloth and a mild soap solution can help to preserve its life and appearance Cleaning Glass The glass in your Sierra Pacific window or door may be cleaned with a variety of mild cleaning solutions including commercially available household glass cleaners or a mixture of 90 water and 10 vinegar After cleaning rinse completely with clean water then wipe dry with a soft cloth to avoid water spots Ye Important Do not use a razor blade putty knife or abrasive pad to clean the glass Doing so could leave permanent scratches or marks on your glass Never use any petroleum based cleaners or caustic chemicals on your glass Doing so may damage the glass surface the glazing seal or other component parts To remove stubborn materials such as grease pitch or sealant use denatured alcohol sparingly Then rinse with clean water or a water vinegar mixture Do not let clean ing solution run onto finished surfaces weather strip or hardware If this happens remove immediately with a clean damp cloth Cleaning Screens Window and door screens may collect dust and debris over time and should be cleaned regularly The frequency of cleaning will depend upon your environment To clean the screen first remove it from the window or door Use a vacuum cleaner with a brush attachment to remove loose dust and dirt If needed wash the screen with mild soap
13. surface to which the coating 1s applied when viewed from a dis tance of ten 10 feet from the product This warranty excludes minute fracturing or surface mars that may occur during proper fabrication procedures Labor For two 2 years from the date of manufacture SPW will provide the labor to repair or replace the defective metal cladding at no charge or will refund the pur chase price at SPW s discretion On any replacement parts where new wood is a component SPW shall not be responsible for repainting refinishing or similar activ ities connected with such replacement SPW will not be responsible for any labor costs for the remainder of the warranty period years three 3 through twenty 20 33 Metal Clad 10 Year Limited Warranty for SPW Products with AAMA 2604 Powder Coated Finishes For Ten 10 years from the date of manufacture SPW will provide a limited war ranty on the coating on the metal cladding against cracking or checking when viewed from a distance of ten 10 feet against color change of more than five 5 Delta E units in accordance with ASTM D 2244 against chalking in excess of a number eight 8 rating based on ASTM D 4214 and against adhesion loss peeling that significantly adversely affects the appearance of the surface to which the coat ing is applied when viewed from a distance of ten 10 feet from the product This warranty excludes minute fracturing or surface mars that may occur during proper fabr
14. the thumb turn 25 will rotate only part way the multi point locking system has not completely engaged Check the shoot bolt cup clip in the sill for debris that may be stopping the multi point system from fully extending If the shoot bolt cup clip is clean check that the door has been properly installed Ensure that it is square and plumb and that it 1s in proper alignment with the multi point locking system Troubleshooting Patio Sliding Doors Rough operation If the door does not operate smoothly check that the track 1s free of dirt and debris As required clean the track with a soft brush or a vacuum cleaner with a brush attachment Lubricate the track with a dry silicone spray if needed If this does not correct the operation the panel may need adjustment It could be dragging on the sill or binding at the head jamb To adjust the door panel height first remove the plastic plugs from the bottom rail of the operating panel Using a Phillips or flat blade screwdriver adjust the rollers to raise or lower the panel as necessary Adjust the rollers evenly so the panel remains level and square to the frame side jamb For a four panel door with two operable panels adjust each set of rollers equally so the panels remain level and square with each other When adjustment is complete replace the plastic plugs Check that the unit has been installed correctly Proper installation 1s critical to the operation and long term performance of yo
15. the top and bottom on each side of the screen Open the top and bottom sash enough to gain access to the pins Pull back both spring pins on one side of the screen and push the screen out far enough to clear the frame Next pull the other side of the screen away from the frame Turn the screen and carefully pull the screen inside To reinstall the screen reverse the procedure 15 Horizontal Sliding Windows T R f vw NI To open a sliding horizontal window unlock the sash lock by Ed 8 e turning the lever 180 windows 40 inches and taller will have 7 BL m SLE two locks Make sure the lock is completely open to avoid 1 n damage to the lock and window Then slide the sash open l mEM To lock the sliding window slide the sash closed and turn the lock lever Make sure the sash is completely closed before the lock lever is turned to avoid damage to the lock or sash To remove the operating sash from the frame begin by removing the interior head stop 1 Pull gently to disengage from the kerf fastener Next remove the screws from the frame head track Note that the track consists of two pieces Slide the window open and remove the screws from the operable side first 2 and 3 Remove the head track sections 4 and 5 Remember the side from which each track piece was removed It is important that each is returned to the same location Remove the sash by firmly grasping each side and tilting the top end to the inter
16. to operate If the sash is not operating smoothly check to make sure the sill track is clean of dirt and debris Are the sash rollers turning freely A dry silicone spray can be used to lubricate the vinyl track Check that the sash is seated correctly on the track Has the unit been installed correctly Is the frame square and is the sill flat If the sill is crowned the sash may bind Has the frame been tightly shimmed not allow ing the sash to move freely 28 Additional Assistance Should you have any questions regarding service related issues following these inspections and adjustments please contact your local Sierra Pacific Regional Service Center at 800 824 7744 Please read the important information in this manual Failure to follow procedures will void the warranty written or implied 29 Basic Window and Door Components head jamb lock check rail side jamb sill head jamb stile handle and lock set sill rail stile simulite bar rail un e Un top rail door panel side jamb bottom rail AEA 30 Sierra Pacific Windows Limited Warranty Transferable Insulated Glass 30 Year Limited Warranty This Limited Warranty 1s effective for Sierra Pacific Window and Door Products manufactured on or after April 1 2014 and installed in the United States and Canada subject to the stated conditions and limitations It is transferable Any previ ous warranties will conti
17. 10 Always apply finish with the sash or panel open or removed Do not close the window or door until the finish is thoroughly cured Do not allow uncured finished surfaces to contact weather stripping or each other V Note Though dry to the touch the paint finish may not be thoroughly cured 11 Be sure to finish all exposed wood surfaces on your windows and doors including both faces and all four edges top bottom and both sides 12 For wood exterior product the finish must also be applied to the edges of the brick mould and sill nose exterior trim prior to the application of exte rior siding or stucco Finishing The following are specific instructions pertaining to common finish applications Finishing the interior Stain Finish The use of a high quality pre stain wood conditioner prior to staining the interior or exterior of your windows or doors is strongly recommended Using a pre stain wood conditioner helps to ensure even stain coverage penetration and consistency Prior to staining apply the conditioner in the direction of the wood grain in accor dance with the manufacturer s instructions Use a high quality stain and apply in accordance with the manufacturer s instruc tions Follow this with at least two coats of a high quality clear coat to ensure a proper seal Follow the manufacturer s instructions for drying time and sanding between coats It may be possible for stain to seep unevenly between the gl
18. ail by inserting one end onto one of the tabs at either end of the cassette 2 and 3 Repeat for the second rail Once assembled carefully lift and place the screen assembly into place on the interior face of the window 4 and 5 Screw the rails into place 6 The supplied screws should be applied approximately 2 3 inches from each end and then every 10 12 inches thereafter Once properly anchored snap the cassette cover into place over the interior face of the screen cassette 7 Pull the screen rail down into the closed position 8 The rail should click into place To raise the screen press at the top of F the bottom rail 9 to disengage the screen from the side rails 17 18 Cleaning and Maintenance Cleaning and Maintaining the Exterior Finish of All Wood Windows and Doors To clean the exterior of your all wood windows and doors follow the paint manu facturer s recommendations Do not use abrasive or caustic cleaners or solvents a dows and doors High pressure nozzles and power washers can damage the finish the watertight glass seal and the weather stripping a Important Do not use high pressure nozzles or power washers on your win The condition of the exterior finish on all wood exterior windows and doors should be carefully inspected at least twice a year If the windows or doors are in a sea coast location have been painted a dark color or are directly exposed to sunlight inspect more
19. ainst the weather strip creating a weather tight seal and keeping the window secure On single hung units only the lower sash is operable The Sierra Pacific Carmel Double Hung window features sash tilt hardware to provide for easy glass cleaning from the inside To tilt the lower sash begin by unlocking the window and raising the lower sash approximately 4 5 inches Pull and hold the sash tilt clips toward the lock and tilt the lower sash in toward you Rest the sash against your body or a padded surface while you clean the glass The upper sash can be tilted by following the same procedure 14 Caution Support tilted sash at all times or it will fall Tilting the sash more than 90 could damage the jamb liners V Note The upper sash cannot tilt without first tilting the lower sash The lower sash must be supported while you tilt the upper sash After cleaning the upper sash retract the sash clips tilt the sash back up into position and release the clips back into the jamb liner Follow the same procedure for the lower sash slide both sash closed and lock the window releasing the sash Once seated gently pull on the top of the sash to be sure the latches are fully engaged Failure to do so could allow the sash to fall V Caution Make sure the tilt latches are seated fully into the jamb liner before Screens Removal of a full screen on the Carmel Double Hung window Find the spring pins located about 4 inches from
20. allow any cleaning solution to remain on the coated surface for more than one 1 hour After cleaning rinse the surface of the aluminum clad with clean cool water Chips and scratches must be repaired immediately Do not leave exposed to the elements In the event that the coated aluminum surface does get scratched or chipped touch up paint is available Note Failure to follow these cleaning and maintenance instructions may void the warranty Cleaning and Maintaining Your French Swing Doors The sill on an inswing French door may require occasional cleaning Keep the weep water channel in the sill free of any dirt or debris The weep channel is located directly under the sill weather strip The weep channel in the sill comes with a fac tory installed reticulated foam filter This filter is to remain in the weep channel during the construction process It catches heavy dirt and debris that could block the weep system Once construction is complete the filter should be removed After that occasional cleaning should be sufficient 20 weep hole reticulated foam Important If the reticulated foam filter becomes clogged during the con struction process water could be forced to the interior of your home Clean and reinstall the filter as needed In addition make sure that the weep holes do not become blocked Blocked weep holes could also force water to the interior The sill of the outswing French door does no
21. and adequately shimmed on all sides Improper installation not in conformance with SPW installation instructions operational problems and problems related to water and or air infiltration leaking as a result of improper installation or flaws in building design or construction Strain which is applied to the unit by movement of the building or where provisions have not been made in accordance with sound industry practices for adequate expansion or contraction of framing members Products subjected to conditions exceeding their design size and or design pressure limitations 34 Doors with ADA compliant sills special hardware or no hardware Windows with special hardware or no hardware Variations in the color grain and texture of wood products Wood cellular structure failure for wood Components and any Components that come in direct contact with soil Note superficial mold mildew does not indicate wood cellular structure failure Improper finishing and or maintenance of wood Components Warping in door panels unless it exceeds 1 4 in the plane of the panel itself for doors up to 3 6 x 7 0 and or 3 8 for doors over 3 6 x 7 0 This does not refer to the relation of the door panel to the frame or jamb in which it is hung Action on any claim for warpage may be deferred for a period of time up to twelve 12 months at SPW s option to permit conditioning of the door to humidity and temperature ranges at the jobsite Minor
22. and shall not be liable to you for any other express or implied warranties provided by distributors dealers sales persons or any other representatives of SPW whether written or oral Your exclusive remedy shall be repair replacement or refund as stated in this warranty SPW in its sole discretion may choose to repair the product as an option to replacement in full satisfaction of its warranty obligation Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation of the duration of implied warranties so the limitations or 37 exclusions set forth above may not apply to you Should an implied warranty of merchantability or fitness for a particular purpose apply to you those warranties are limited in time to the duration of this warranty This warranty gives you specific legal rights and you may also have other rights that vary from state to state Claim Procedure To initiate a claim action under this Limited Warranty contact the SPW Territory Manager or SPW Dealer who sold you the products In the event this person is unknown please contact Your local Service Center at 1 800 824 7744 or Sierra Pacific Windows Customer Service Manager PO Box 8489 Red Bluff CA 96080 www sierrapacificwindows com You will be required to provide the following information a your name address and telephone number b description of product for which claim is made c proof of date of purchase inv
23. ass and the back side of the wood glazing bead Small voids or gaps can occur due to inherent variation in the glass or wood bead surfaces If stain is applied heavily it may accumulate in and about the joint between the glass and the wood bead This can be unsightly when viewed from the exterior side of the window especially if a dark stain is applied Similar visual issues may apply to the staining of interior simulite bar Care should be taken to mini mize this possibility In these areas apply stain in several lighter coats possibly using a brush rather than applying heavily with a spray or rag Paint Finish Apply two coats of high quality paint and lap your finish coat onto the glass 1 16 Natural finish Apply a minimum of two coats of a high quality clear coat finish Follow the man ufacturer s instructions for drying time and sanding between coats V Note Stains and oil stains alone are not a complete finish Any type of stain must be followed by at least two coats of a high quality clear coat Finishing the exterior The following instructions refer to all wood windows and doors only e Stain Finish The use of a high quality pre stain wood conditioner prior to staining the exterior of your windows and doors is strongly recommended Using a pre stain wood condi tioner helps to ensure even stain coverage penetration and improves stain consisten cy Prior to stain application apply the pre stain wood conditioner acco
24. aterials which might unreasonably affect the product s normal functioning Specialty screens will be warranted for one 1 year During the ten 10 year warranty coverage period SPW will repair or replace any Components that are defective as to workmanship or materials at no charge or will refund the pur chase price at SPW s discretion SPW shall not be responsible for repainting refin ishing or similar activities connected with the repair or replacement of any Component Labor For two 2 years from the date of manufacture SPW will provide the labor to repair or replace any Components that are defective as to workmanship or materi als at no charge or will refund the purchase price at SPW s discretion SPW shall not be responsible for repainting refinishing or similar activities connected with the repair or replacement of any Component SPW will not be responsible for any labor costs for the remainder of the warranty period years three 3 through ten 10 This warranty shall be null and void if the customer fails to properly finish care for and protect all wood Components against moisture and excessive dryness and ensure that all surfaces interior and exterior top and bottom are thoroughly painted var nished or sealed by accepted industry finishing standards This warranty shall not apply to any weatherstrip vinyl or plastic Components to which any paint varnish or stain has been applied Metal Clad 30 Year Limited Resi
25. clean of dirt and debris A dry silicone spray can be used for lubricating the vinyl jamb liners Check that the sash pivot pins are seated correctly in the balance clutch within the jamb liner especially after tilting the sash Have the side jambs been over shimmed Check that the frame width 1s consistent at the top middle and bottom The jamb jacks may need to be adjusted The jamb jacks are located behind the dust plug on each side jamb Sash sags or will not stay up If the top sash sags after being closed or the bottom sash will not stay up check the installation Is the frame square and is the sill flat Has the unit been properly shimmed at the sides Check that the frame width is consistent at the top middle and bottom The jamb jacks may need to be adjusted e Sash is hard to lock Have both sash been closed completely before locking Is the unit installed correct ly Is the frame square and is the sill flat If the sill is crowned it will not allow the sash to close completely and will also affect the weather seal The same is true if the frame is not square Check that the frame width is the same at the top middle and bottom The jamb jacks may need to be adjusted Troubleshooting Horizontal Sliding Windows Sash does not open If the sash does not open check to make sure the sash locks have been completely disengaged Check that the sill track 1s clear of anything that might stop the sash from opening Sash is hard
26. dential Warranty for SPW Products with AAMA 2605 Powder Coated Finishes For Thirty 30 years from the date of manufacture SPW will provide a limited war ranty on the coating on the metal cladding against cracking or checking when viewed from a distance of ten 10 feet This warranty excludes minute fracturing or surface mars that may occur during proper fabrication procedures For Twenty five 25 years from the date of manufacture SPW will provide a limit ed warranty against color change of more than seven 7 Delta E units in accordance with ASTM D 2244 For Twenty 20 years from the date of manufacture SPW will provide a limited warranty on the coating on the metal cladding against color change of more than five 5 Delta E units in accordance with ASTM D 2244 against chalking in excess of a number eight 8 rating based on ASTM D 4214 and against adhesion loss 22 peeling that significantly adversely affects the appearance of the surface to which the coating 1s applied when viewed from a distance of ten 10 feet from the prod uct During the thirty 30 year warranty coverage period SPW will repair or replace the defective metal cladding or will refund the purchase price at SPW s discretion On any replacement parts where new wood is a component SPW shall not be responsi ble for repainting refinishing or similar activities connected with such replacement Labor For two 2 years from the date of manufacture SPW will pro
27. ding Windows KK KK KK KK KK KK KK KK KK KK KK 27 Direct Glaze Windows 215212422 eet KK KK KK KK KK KK Pardon 22 Interior Finish of Windows and Doors RR RR RR KK KK 22 Cleaning Brass Hardware a A A A kK KK KIRI cece KK KK eens 23 Cleaning GLASS 5 6 s sa ponents ous Ken da HEP TSRQERPE ESTAS 23 Clean s SCEGEES xu s n 4n n no h wa d Sam ban b 4 V Ted 23 CONGCUSTHOM CP 24 Troubleshooting French Swing Doors W KK KK KK KK KK KK KK KK KK KK KK KK KK KK KK 25 Patio Sliding DOORS 242 sl c sa ad d k a a OS OH ea dll PUT erg E 26 Casement and Awning Windows 0 00 ccc cece eee KK 26 Double Hung Windows KK KK KK KK KK eee eens 27 Horizontal Sliding Windows 0 0 00 KK KK KK KK YY eee teens 28 Additional Assistance 0 0 A KK KK KK KK KK KK KK KK KK KK KK KI KK KK KK 20 Basic Window and Door Components 000 KK KK KK KK KK KK YY 30 Wat eere eee neer eea ka Ree eeren E ea 31 Product Reference Information 0 0 KK KK KK KK KK KK KK KK KK KK ees 39 y Important It is the responsibility of the end user to visually inspect their Sierra Pacific window and door products for necessary maintenance and a repairs at least twice per year or more frequently as dictated by environment and exposure Thank you for choosing Sierra Pacific windows and doors Sierra Pacific s unique approach to building and se
28. e industrial strength or vine gar citrus chlorine based cleaners The cleaning effect may be increased by rubbing with a clean soft non scratching non abrasive cloth or cotton mitten with modest pressure Always rinse with clean water Dry thoroughly with clean soft non scratching non abrasive cloth or cotton mitten using modest pressure Consult the Sierra Pacific Windows Owner Manual for additional cleaning details 36 Allocation of Risks of SPW Product Performance Because some water infiltra tion must be anticipated in all construction it is imperative that the wall system be designed and constructed to properly manage moisture SPW is not responsible for claims or damages caused by anticipated or unanticipated water infiltration defi ciencies in building design construction and maintenance failure to install SPW products in accordance with SPW Installation Instructions or the use of SPW prod ucts in systems such as barrier wall systems unless proper management of moisture within the wall system is incorporated within the design of the system The determi nation of the suitability of all building components including the use of SPW prod ucts as well as the design and installation of flashing and sealing systems are the responsibility of the buyer owner architect contractor installer or other construc tion professional and are not the responsibility of SPW AII risks related to building design and construction fi
29. ent of glass SPW will not be responsible for any labor costs for the remainder of the warranty period years three 3 through twenty 20 No warranty is provided on insulated glass units manufactured without capillary tubes and installed at altitudes above 4000 feet The altitude limit for units with argon gas is 3500 feet For similarly constructed triple glaze insulated glass units no warranty is provided for installations at altitudes above 2200 feet Argon The migration of an inert gas such as argon is a natural process that occurs over time and is not a defect Argon gas within an insulated glass unit will dissipate over time The conditions of exposure and manner of use of the window or door product will affect the rate of dissipation Therefore SPW makes no warranty as to the amount or percentage of argon remaining in the insulated glass unit at any time after manufacture 31 Laminated Glass Laminated glass is warranted against delamination premature failure of the glass or extensive permanent obstruction of vision due to seal failure for a period of five 5 years from the date of manufacture Wood Components Hardware Weatherstrip and Screens 10 Year Limited Warranty SPW as manufacturer warrants for a period of ten 10 years from the date of man ufacture that the wood components hardware weatherstrip and standard screens which accompany its products the Components will be free from defects in workmanship or m
30. exterior An optional rolling screen is available for the patio sliding door The screen can be adjusted using the adjustment screws located at the top and bottom of both sides Adjust the screen to the desired height making sure the screen is level and square with the door frame A screen strike is to be applied to the door frame The lock on the screen must align with this strike for the lock to engage 11 Casement French Casement and Awning Windows ea l 4 To open a casement or awning window begin by lift adl 2 ing the sash lock lever up casement windows 40 IT TH inches and taller and awning windows 18 inches and taller each have two locks Rotate the crank handle to open the sash outward To close and lock crank the sash closed and pull the lock lever down Keep your casement and awning windows locked whenev er possible to prevent the sash from warping and to maintain a consistent seal Both locks must be engaged to keep the sash from bowing and to keep the window secure The hardware on Sierra Pacific operat ing casement win dows allows for washing of the exterior of the glass from the inside With the window fully open reach between the frame and the sash to access the exterior face of the glass Do not remove the window sash to clean the glass V Note Casement windows with special egress hardware or butt hinges will require washing from the exterior The French casement window
31. glass imperfections that do not affect normal vision or product per formance per the guidelines established by ASTM C 1036 Slight imperfections color variations wavy or shimmering distortions in the glass related to a laminate interlayer or heat strengthening of the glass Glass breakage failure due to misuse or abuse and damage caused by failure to properly finish and provide maintenance by alteration or modification to the window e g customer applied tints or films paint finishes security systems or as a result of any cause beyond the control of SPW e g van dalism fire flood earthquake other acts of nature Due to the increased potential for glass breakage or seal failure no warranty is provided for any insulated glass unit that has an after market tint UV block or other film applied Condensation surface fogging or frost on exposed surfaces of windows or doors and any related water damage which may occur as the natural result of humidity within the structure or changes in interior exterior temperatures Note most condensation problems are related to excessive humidity levels in a structure contact a heating air conditioning specialist for help Finish failures or corrosion of aluminum cladding or damage to other Components caused by contact with caustic chemicals including but not limited to industrial cleaning agents acid based products chlorine and brickwash Corrosion wear or failure of standard hardware or alumi
32. ication procedures Labor For two 2 years from the date of manufacture SPW will provide the labor to repair or replace the defective metal cladding at no charge or will refund the pur chase price at SPW s discretion On any replacement parts where new wood is a component SPW shall not be responsible for repainting refinishing or similar activ ities connected with such replacement SPW will not be responsible for any labor costs for the remainder of the warranty period years three 3 through ten 10 The SPW metal clad warranty shall be null and void if the customer fails to follow the mandatory warranty maintenance requirements outlined in this document and detailed in the SPW Owner s Manual Warranty Conditions Exclusions and Limitations This warranty is limited to defects in workmanship and materials and expressly excludes damage or defects caused by or arising from On site damage occurring during construction due to vandalism acts of nature or any other cause beyond SPW s control Improper handling or installation by the builder or consumer and or failure of the builder or consumer to follow manufacturer s instructions Normal wear and tear and natural weathering of surfaces Prolonged exposure to weather in the unfinished and or primed state Naturally occurring corrosion or tarnishing of hardware finishes Installation of the window or door in its opening in a manner which is not plumb square and true
33. ior 6 and 7 Once the top clears the frame carefully lift the sash off the sill track and set it down gently Caution When removing sash two or more people may be required depending on the window location and or sash weight Large sash and cer tain glazing can be particularly heavy and awkward Please use extreme caution 16 To install the operable sash reverse the removal procedure When setting the sash make sure the bottom rollers are on the track and rolling freely Once the head track and interior head stop are replaced close and lock the window Screens To remove the screen begin by sliding the sash to the fully open position Find the spring pins located four inches from the bottom and top on each side of the screen Pull back both spring pins on one side of the screen and push the screen out far enough to clear the frame Then pull the other side of the screen away from the frame Rotate the screen slightly and carefully pull it inside through the open window To reinstall the screen reverse the procedure Genius Screens Genius screens are available for certain casement and double hung windows These screens are easily attached once the window has been installed The screen assembly consists of four main components the screen cassette two side rails and a cassette cover 1 AII components have been specially fabricated to fit a specific window After laying all the components on a table attach a r
34. lling quality windows and doors begins with the trees Our trees are grown and harvested from well managed forests certified as sustainable under the auspices of the Sustainable Forestry Initiative SFI Select Ponderosa Pine and Douglas Fir are then fabricated into quality com ponents and assembled into some of the finest windows and doors available Eleven Regional Service Centers are staffed with professional factory trained sales and service personnel These personnel are ready to provide quick convenient serv ice long after the sale This Owner s Manual provides useful information regarding your new windows and doors including how to keep them looking and performing like new for many years to come Should you have additional questions please contact your local Sierra Pacific Windows Regional Service Center at 800 824 7744 V Safety Considerations Safety should always be the primary consideration when handling and caring for windows and doors Please carefully read and follow these important safety consid erations Wear the appropriate safety equipment for the work to be done e g goggles safety glasses gloves etc Doors and windows can be very heavy and odd shapes and sizes can be awkward to handle Two or more people may be required when moving installing or performing maintenance Aluminum clad windows and doors have sharp corners and edges Be careful to avoid personal injury when handling these products Never mix
35. ly Proper installation is critical to the operation and long term performance of your doors Is the frame square and plumb Is the sill flat and level Has the unit been shimmed correctly and has one 3 screw provided been applied in each hinge If the frame is not square one corner of the panel will hang lower than the other causing it to drag on the sill and causing the reveals to be uneven If the sill is crowned in the middle there may not be enough clearance for the panel to pass over the sill and the panel may drag Panel drag may be caused by improper anchoring of the panel to the frame The door must be shimmed and a 3 screw applied in each hinge to properly anchor the panel Without proper anchoring the panel can sag causing it to drag on the sill This can also affect the hardware operation Doe P Bl gl eee add dd M M M M E g d ll Ahk hk ll lll crowned sill sagging panel Door does not lock properly Sierra Pacific swing doors feature a multi point locking system Refer to the French Swing Door locking instructions in the Operating Your Sierra Pacific Windows and Doors section of this manual To lock the door close the panel completely To engage the lock mechanism pull up on the lever to deploy the shoot bolt locks at the top and bottom of the panel The multi point locking system must be completely engaged for the door to lock Next rotate the thumb turn to the horizontal locked position If
36. ng the spring and pull toward you on the screen tabs at the top rail of the aluminum screen frame To reinstall set the screen into the screen channel on the sill cover and push down on the bottom screen rail With the bottom rail pressed down move the top screen rail into the screen channel in the head cover Caution Window screens are designed for insect control only The screen will not stop a person or child from falling out of a window Please keep children away from open windows N Aspen Casement and Awning Aspen casement and awning windows use the same operators and hinges that are used in the standard casements and awnings The difference between them is the locking mecha nism The Aspen lock is hidden in the sash and frame When the window is closed there are no locks visible A single lever located beneath the operator engages or disen gages the locks Casements over 36 in height will have two or three locks Awnings over 42 in height will have two locks per side frame jamb 13 The locking lever for an Aspen window has a slight bend at its end This makes it easy to determine if the lock is or is not engaged when the sash is closed The lever is reversible so it will work with a left handed or right handed casement window Lever in locked position Lever in unlocked position Sedona Casement and Awning Sedona casements and awnings are push out style windows 7 4 Surface mount cam locks a
37. nue to apply to products manufactured by Sierra Pacific Windows prior to this date For additional information including care and mainte nance instructions installation instructions and previous warranties refer to www sierrapacificwindows com or contact your local Sierra Pacific Windows Service Center at 1 800 824 7744 Insulated Glass 20 Year Limited Warranty Sierra Pacific Windows SPW as manufacturer warrants the insulated glass sup plied in its window and door products against failure of the air seal due to defects in materials or workmanship for a period of twenty 20 years from the date of manu facture This warranty does not include cracked or broken glass or damage to the product resulting from accident abusive handling misuse or shattering due to heat buildup This warranty does not include any insulated units that exceed fifty 50 square feet in overall size Should there be a failure of the air seal within the first twenty 20 years of the warranty period SPW will deliver to the original point of purchase a replacement of insulated glass or sash glazed with insulated glass or will refund the purchase price at SPW s discretion Labor For two 2 years from the date of manufacture SPW will provide the labor to replace the defective insulated glass at no charge or will refund the purchase price at SPW s discretion SPW shall not be responsible for repainting refinishing or similar activities involved in the replacem
38. num cladding in extreme conditions including but not limited to seacoast or other corrosive environments as well as based on elevation orientation and altitude if the customer fails to follow the required warranty maintenance requirements out lined in this document and detailed in the SPW Owner s Manual Products purchased through SPW that are manufactured by a third party e g vinyl windows skylites custom hardware are not covered under the terms of this warranty Refer to product manufacturer s warranty for terms of coverage 35 Warranty Maintenance Requirements NOTE The performance of the exterior aluminum coated finish hardware and or Components may vary based on installation in extreme environments including but not limited to seacoast and other corrosive environments as well as based on eleva tion orientation altitude and other atmospheric conditions Normal regular mainte nance of the product is required to maintain the appearance to extend the finish life and to keep the warranty intact Exterior Aluminum Coatings The following maintenance requirements for SPW products are an integral part of the warranty given for film integrity e g checking cracking chipping and peeling color retention and chalking The warranty requires that regular cleaning be per formed periodically at least twice a year for non extreme environments and four times a year for extreme environments including but not limited to seacoast
39. o the walls Sealant with any sign of deterioration must be replaced 19 Cleaning and Maintaining the Exterior Finish of Aluminum Clad Windows and Doors The coated finish of your aluminum clad windows and doors is designed to provide durable beauty and protection for many years with minimal cleaning and mainte nance It provides an effective shield from the exterior elements Jr 1 A Important Do not us high pressure nozzles or power washers on your win m dows and doors High pressure nozzles and power washers can damage the finish the watertight glass seal and the weather stripping Cleaning should be performed regularly at least twice per year If your home is located in a more extreme environment including coastal salt spray or a caustic chemical environment cleaning should be performed at least four times per year The required cleaning and maintenance procedures should include Use clean water with mild soap or slight amounts of mild alkaline detergents to clean the aluminum clad surfaces Do not use abrasive or caustic cleaners scraping tools or cleaning pads as these can damage the finish and watertight glass seal e A cleaning effect may be enhanced by rubbing with a clean soft non scratching cloth with modest pressure Make sure that the temperature of the aluminum clad surface does not exceed 80 F prior to cleaning To remove grease or oily substances use isopropyl alcohol Do not
40. oice d name of SPW sales representative or dealer if known and e nature of product failure and any further pertinent information SPW may charge a fee for on site product inspections However the fee will be fully refunded if the product is found to contain a defect covered by this warranty Limited Warranty as defined by Magnuson Moss Warranty Federal Trade Commission Improvement Act 38 Product Reference Information Order Number Sold To Name Date of Purchase Territory Manager Regional Manager Product Delivery Date Notes 39 Notes Original Print Date 7 06 Rev 3 09 7 10 6 11 12 12 6 14 40 a Hi WE TUN SES New Industry Leading Warranty 30 e 30 Year Residential AAMA 2605 Clad Exterior Coating Coverage 20 10 Year Commercial AAMA 2605 Clad Exterior Coating Coverage 10 Year AAMA 2604 Clad Exterior Coating Coverage 20 Year Insulated Glass Coverage 10 Year Parts Coverage 2 Year Labor Coverage Fully Transferable Transferable 800 824 7744 gt gt SUSTAINABLE C FORESTRY www sierrapacificwindows com 3 INITIATIVE
41. or other corrosive environments The required maintenance procedures include Use clean water with slight amounts of mild alkaline detergents to clean the exterior aluminum clad surfaces The cleaning effect may be increased by rubbing with a clean soft non scratching non abrasive cloth or cotton mitten with modest pressure The temperature of the parts to be cleaned must not exceed 80 F Any chips or scratches must be repaired immediately and not left exposed to the elements For removal of grease and oily substances isopropyl alcohol may be used The cleaning solution must not be allowed to react or remain on the coating for more than one 1 hour After cleaning the surfaces must be rinsed with clean cold water A proper maintenance record must be kept and documented This documen tation must contain the following information Date Name and address of party performing the maintenance Description of cleaning procedure and detergents used e Signature on the document of the person performing the cleaning procedure Hardware The warranty requires that regular cleaning be performed periodically at least twice a year for non extreme environments and four times a year for extreme environ ments including but not limited to seacoast or other corrosive environments The required maintenance procedures include Products should be cleaned with mild detergent soap and water Do not use harsh cleaning agents e g abrasiv
42. rding to the manufacturer s instructions in the direction of the wood grain Use a high quality stain and apply according to the manufacturer s instructions and drying time Follow with at least two coats of a high quality exterior grade clear coat to ensure a good seal Follow the manufacturer s instructions for drying time and sanding between coats Paint Finish Although a base primer is factory applied on the wood exterior of your Sierra Pacific product a second coat of primer should be applied on all exterior surfaces Pay particular attention to the sill area specifically to the underside of the sill where moisture tends to congregate and to all edges of the brick mould and sill nose exte rior trim The finish coats should be of high quality 10096 acrylic latex exterior grade semi gloss house and trim enamel The 100 acrylic latex recommended should have a PVC pigment volume concentration of no more than 50 Flat latex is not accept able nor is a PVA poly vinyl acetate latex Apply a minimum of two coats according to the paint manufacturer s instructions Lap the finish coat onto the glass 1 16 to protect the seal between the glass and the wood Paint must also be applied to the edges of the brick mould and sill nose exterior trim prior to the application of exterior siding or stucco Natural Finish Apply a minimum of two coats of a high quality exterior grade clear coat finish Follow the manufacturer s instr
43. re mounted to the interior face of 24 the sash They engage with the lock keepers that are surface mounted to the frame Turn the lock handles 90 and they will disengage from the keepers Once unlocked simply push the sash open To close pull the sash shut by using the lock handles Once closed engage the locks The wood framed screens of the Sedona casement and awning are hinged off the inside of the window frame Bullet catches on the side and bottom edges of the screen serve to hold the screen in place when not open Removing the sash The sash in a casement or awning window can be heavy and awk ward to handle Two or more people may be required to remove the sash from the frame Removing a sash from the frame should only be attempted by persons familiar with these windows For further instruction contact your Sierra Pacific Windows rep resentative or Regional Service Center Double Hung Windows 4 To open a double hung window unlock by turning the sash lock lever BE 180 windows 40 inches and wider will have two locks Make sure the lock 1s turned completely to the open position to avoid damage to the lock and or the window Then slide either the upper or lower sash open To lock a double hung window slide the top and bottom sash closed and turn the lock lever Make sure both sash are com pletely closed before the lock is engaged to avoid damage to the lock and sash Locking the window holds the sash firmly ag
44. read and follow the instructions films will cause excessive heat buildup within the insulated unit This buildup could result in cracks or seal failure The use of such films will void your warranty age Important Do not apply any films onto the insulated glass These tinted Sierra Pacific windows and doors are packaged and shipped with corner blocks mull braces and skid boards to prevent shipping and handling damage These blocks and bracing members must be removed prior to installation Shipping handles are attached on large window or door units 50 square feet and greater to provide for easier handling Install and finish your windows and doors as soon as possible Once installed keep your windows and doors closed and locked especially prior to finishing This will help to keep your sash and panels from bowing and maintain a tight seal Stabilize the moisture content of your home or building interior and allow your product to adjust to surrounding conditions In no instance should any finish be applied over damp wood All wood surfaces must be finished prior to or immediately following installation This will ensure proper operation and long term performance Please read and follow installation instructions carefully long term performance ir s e Ay Important Proper installation is critical to ensure smooth operation and If additional instructions are needed for installation please contact your Sierra Pacific
45. rt and debris Lubricate the tracks and moving hardware periodically with a dry silicone spray Do not over lubricate or use petroleum based lubricants as they may collect dust 2l You can remove the operating crank handle on your window by loosening the setscrew located at the base of the crank handle It is important to keep the setscrew tight Using a crank handle with a loose setscrew will cause the crank and operator stud to wear Cleaning and Maintaining Your Double Hung Windows To keep your double hung windows operating smoothly keep the vinyl jamb liners on the sides of the window frame clean Mild soap and water or denatured alcohol is sufficient for cleaning the vinyl surface Do not use abrasive cleaners as they may scratch the vinyl surface Lubricate the jamb liners periodically using a thin coat of dry silicone spray Do not over lubricate or use petroleum based lubricants as they may collect dust Inspect the head and sill areas for dirt and debris that could inter fere with the weather seal Cleaning and Maintaining Your Horizontal Sliding Windows To keep your sliding windows operating smoothly keep the sill and head tracks clean A soft brush or vacuum cleaner with a brush attachment is helpful Mild soap and water can be used for cleaning the vinyl surfaces if necessary Lubricate the tracks periodically using a thin coat of dry silicone spray Do not over lubricate or use petroleum based lubricants as they may collect du
46. st Check to assure that the weather strip around the operable sash is clean and is sealing evenly Cleaning and Maintaining Your Direct Glaze Geometric amp Radius Shape Windows All Sierra Pacific direct glaze geometric and radius shape windows are non opera tional and require minimal maintenance Clean the glass as needed and maintain the interior and exterior surfaces on the same schedule as your other windows and doors Maintaining the Interior Finish of Your Windows and Doors Inspect the interior of your windows and doors at least twice per year to assure that the finish is in good condition Ultraviolet UV rays from the sun and persistent condensation can cause the finish to deteriorate and may result in fading or discol oration of the wood Deterioration of the finish will allow the wood to absorb mois ture leading to deterioration of the wood Inspect the finish on the oak threshold of your doors for traffic wear and water dam age More frequent inspection of your oak thresholds may be necessary depending on foot traffic and weather 22 Cleaning Brass Hardware While the brass hardware on your Sierra Pacific door has a protective coating even tually it will show signs of wear or tarnishing The rate at which tarnish occurs will depend upon the environmental conditions and daily wear If your home is exposed to a coastal salt spray environment or is in an area with high levels of industrial or automotive pollutants
47. t have a weep system but it will require occasional cleaning Keep dirt and debris cleaned out from under the sill weather strip and from between the weather strip and the oak threshold If dirt and debris collect in these areas it may interfere with the seal Cleaning and Maintaining Your Patio Sliding Doors To keep your patio sliding door operating smoothly check the door track frequently to make sure it is free of dirt and debris The rollers located on the bottom of the door panel and the keeper strike plate are both adjustable Please refer to the operat ing section for adjustment instructions Your screen door may also require adjustment over time Refer to the operating sec tion for detailed instructions Make sure the screen track is free of dirt and debris to keep the screen operating smoothly A vacuum cleaner with a brush attachment is sufficient to clean the tracks and screen A mixture of mild soap and water can be used when necessary Do not use abrasive cleaners as they may damage the surface Cleaning and Maintaining Your Casement and Awning Windows To keep your casement and awning windows operating smoothly keep the hinge tracks free of dirt and debris A small brush or a vacuum cleaner with a brush attachment is helpful The tracks are located at the top and bottom of the casement fame and on both sides of the awning frame Inspect and clean the tracks at least twice per year to avoid unnecessary wear due to buildup of di
48. tness of SPW product for a particular purpose or the maintenance installation and use of SPW products shall be assumed by the buyer and or owner in conjunction with the architect contractor installer or other con struction professional This Limited Warranty sets forth our maximum liability for our products We shall not be liable for special indirect consequential or incidental damages Your sole and exclusive remedy with respect to any and all losses or damages resulting from any cause whatsoever shall be as specified herein We make no other warranty or guarantee either express or implied including implied warranties of merchantability and of fitness for a particular purpose to the original purchaser or to any subsequent user of the product except as expressly contained herein In the event state or provincial law precludes exclusion or limitation of implied warranties the duration of any such warranties shall be no longer than and the time and manner of present ing any claim hereon shall be the same as that provided in the express warranty stated herein SPW does not warrant expressly or impliedly any special product or item that is manufactured according to specifications supplied by the consumer The warranty on any replacement product will extend for the balance of the original warranty period All warranty claims must be made within the applicable warranty period SPW is giving you an express Limited Warranty SPW cannot
49. uctions on drying time and sanding between coats Operating your Sierra Pacific Windows and Doors 3 French Swing Doors A multi point locking system is a standard feature supplied on all Sierra Pacific French doors This locking system pro vides an excellent weather seal and exceptional security To unlock and open the door from the interior rotate the thumb turn to the vertical unlocked position disengaging the deadbolt Grasp the lever handle and push down This will retract the shoot bolts at the top and bottom of the door panel thereby disengaging the lock To lock the door close the panel completely and lift up on the lever This will engage the multi point lock Then rotate the thumb turn to the horizontal locked position to engage the deadbolt With the deadbolt engaged the multi point lock system cannot be disengaged turn handle down turn handle up engage thumbturn horizontal thumbturn vertical disengage shoot bolts to lock locked unlocked shoot bolts to unlock V Note The multi point lock system and deadbolt must be completely deployed for the door to lock Keep the multi point system engaged whenever possible to help keep the door panels flat and maintain a consistent weather seal On double doors with two operating panels one or both panels can be unlocked and locked following the same procedure The active primary panel however must be opened or closed prior to operating the inactive
50. ur doors Is the frame square Is the threshold crowned If the frame is not square and plumb the panel will not fit properly Door does not lock properly If the door will not lock or is hard to lock the panel or the strike plate may need adjustment The lock on the panel must align with the strike plate on the side jamb or the door will not lock If alignment is the problem adjust the operable door panel up or down as needed or adjust the strike plate height The strike plate can be adjusted by loosening the screws and moving it up or down as needed Once adjust ed retighten the screws The panel must be completely closed and the panel must be square with the side jamb for the door to lock Troubleshooting Casement and Awning Windows Sash does not open If the sash does not open check that the sash locks have been completely disen gaged lever up Rotate the crank handle and lightly push against the sash near the locks until the sash opens Check for paint or stain on the weather strip that could cause the sash to stick 26 Sash does not operate smoothly If the sash is not operating smoothly check that the hinge tracks on the top and bot tom of the frame on the sides on awning units are clean A build up of dirt and debris in the tracks may affect the operation Clean the tracks using a vacuum with a brush attachment or mild soapy water and a brush Apply a dry silicone spray to the hardware for additional lubrication
51. vide the labor to repair or replace the defective metal cladding at no charge or will refund the pur chase price at SPW s discretion On any replacement parts where new wood is a component SPW shall not be responsible for repainting refinishing or similar activ ities connected with such replacement SPW will not be responsible for any labor costs for the remainder of the warranty period years three 3 through thirty 30 This warranty provides full coverage for fluoropolymer powder performance for the first twenty 20 years from date of manufacture For the succeeding ten 10 years SPW s responsibility for corrective action due to fluoropolymer powder failure will be years 21 through 24 6096 years 25 through 27 2596 years 28 through 30 5 Metal Clad 20 10 Year Limited Commercial Warranty for SPW Products with AAMA 2605 Powder Coated Finishes For Twenty 20 years under normal conditions and for Ten 10 years in extreme conditions provided warranty maintenance requirements are followed from the date of manufacture SPW will provide a limited warranty on the coating on the metal cladding against cracking or checking when viewed from a distance of ten 10 feet against color change of more than five 5 Delta E units in accordance with ASTM D 2244 against chalking in excess of a number eight 8 rating based on ASTM D 4214 and against adhesion loss peeling that significantly adversely affects the appearance of the
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