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bizhub c10 User Manual - Braden Business Systems, Inc

1. Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges then reload it through the even machine The media is moist Remove the moist media and replace it together from humidity with new dry media Too much static elec Do not fan transparencies tricity is present Media mis Engine cover needs Open and close the engine cover feed mes to be opened and again sage stays closed again to reset on the machine Some media remains Check the media path again to make misfed in the sure that you have removed all of the machine misfed media Duplex Unsupported media Use KONICA MINOLTA approved option mis wrong size thick media See Specifications on page feeds ness type etc is 40 being used Also refer to http konicaminolta com for a complete list of currently approved media Plain paper recycled paper can be autoduplexed if the duplex option is installed and the media type is set properly in the driver See Specifica tions on page 40 Make sure that you have not mixed media types in Tray 1 Do not duplex envelopes labels letter head postcards thick stock glossy media or transparencies Media is still being misfed Check the media path inside the duplex option again to make sure that you have removed all of the misfed media Solving Problems with Media Misfeeds 1
2. Duplex Option 203 2 Remove the two knockout plates and the tape Ees Be sure to remove the tape 3 Prepare the duplex option Be Before installing the duplex option open the duplex cover and check that the knob is posi tioned vertically After checking the knob close the cover 204 Duplex Option 4 Install the duplex option 5 Open the cover of the duplex option Bey Since the duplex option is not yet secured to the machine hold the duplex option in place when opening its cover Duplex Option 205 6 While pushing in the knobs turn them clockwise until they are horizontal The duplex option is secured in place Be Make sure that both knobs are securely locked T Close the duplex cover 206 Duplex Option Tray 2 Up to 500 sheets of A4 Letter size paper can be loaded in Tray 2 Installing Tray 2 Note Since consumables are installed in the machine be sure to keep the machine level when moving it in order to prevent accidental spills 1 Turn off the machine and then disconnect the power cord and interface cables Tray 2 207 2 Lift the machine and place it on top of Tray 2 to make sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the machine Be Be sure to place Tray 2 on a level surface 208 Tray 2 Appendix A Technical Specifications
3. Type Desktop 4 cycle laser color printer based all in one Document holder Stationary Photoconductor OPC Printing system 2 laser diodes and polygon mirror Electro photographic method Developing system Mono component toner developing Fusing system Heated roller system Resolution 2400 dpi x 600 dpi 1200 dpi x 600 dpi or 600 dpi x 600 dpi First print Simplex Monochrome 13 0 seconds for A4 Letter plain paper Full color 22 0 seconds for A4 Letter plain paper First copy Print Copy speed Simplex m Monochrome 23 0 seconds for A4 Letter plain paper 600 dpi x 300 dpi Full color 52 0 seconds for A4 Letter plain paper 600 dpi x 300 dpi Simplex Monochrome 20 0 pages per minute for A4 Letter plain paper m Full color 5 0 pages per minute for A4 Letter plain paper Warm up time 120 V Avg 45 seconds 220 to 240 V Avg 49 seconds 210 Technical Specifications Media sizes Paper Media Input capacity Tray 1 Multipurpose Cassette m Media width 92 to 216 mm 3 6 to 8 5 m Media length 148 to 356 mm 5 9 to 14 0 Tray 2 Optional A4 Letter Plain paper 60 to 90 g m 16 to 24 Ib bond Recycled paper 60 to 90 g m 16 to 24 Ib bond Transparency Envelope Thick stock 91 to 163 g m Postcard Letterhead Labels Glossy media Tray 1 Multipurpose Cassette m Plain paper 200 sheets m Envelope
4. The machine is not level Place the machine on a flat hard level surface 186 Solving Problems with Printing Quality Symptom Cause Solution Irregular print or mot tled image appears There is insufficient fusing or the image comes off when rubbed Pripter The media is moist from humidity Adjust the humidity in the media stor age area Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Specifications on page 40 Also refer to http konicaminolta com for a complete list of currently approved media One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing The media is moist from humidity Return the fuser separator levers to the plain paper setting Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Media type is set incorrectly The fuser separator levers are adjusted for envelope printing Use KONICA MINOLTA approved media See Specifications
5. Bes Manufacturer s default settings appear in bold Bes Camera settings may be given priority depending on the settings specified on this machine 1 IMAGE QUALITY Setting DRAFT NORMAL FINE Select the resolution for Camera Direct Photo Printing DRAFT 600 dpi x 600 dpi NORMAL 1200 dpi x 600 dpi FINE 2400 dpi x 600 dpi 2 PAPER SIZE Tray TRAY1 TRAY2 Media type If TRAY1 is selected select the paper type PLAIN PAPER LABELS POST CARD THICK STOCK GLOSSY Select the tray media type and media size for Camera Media size If TRAY2 is selected only A4 or LET TER can be selected If POSTCARD is selected A4 B5 A5 LETTER STATEMENT or J POST CARD can be selected If GLOSSY is selected A4 B5 A5 LETTER STATEMENT PHOTO SIZE 4x6 PHOTO SIZE 10x15 LTR 2UP SPL A4 4UP SPLorA4 2UP SPL can be selected Direct Photo Printing 3 N UP LAYOUT Select the number of images that will be printed on a DIRECT PRINT Menu this menu option cannot be set Setting 1 2 3 4 6 8 single sheet of media If Tray 2 is not installed and A4 or LETTER is not selected for PAPER SIZE media size in the If Tray 2 is not installed TRAY2 does not appear 34 Configuration Menu Overview NETWORK SETTING Menu Bes Manufacturer s default settings appear in bold 1 IP ADDRESS Setting AUTO SPECIFY Select whether to automatically retrieve the
6. Q a o cS 5 N S g sS BS a9 s Ees Be careful not to touch 3 Pull the lever and then open the engine cover Ees Do not touch the transfer belt 163 Clearing Media Misfeeds Ees If there is media in the output bin remove it Be Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge 164 Clearing Media Misfeeds Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to light directly such as sunlight 5 Push the fuser separator levers back as far as possible Clearing Media Misfeeds 165 6 Remove any misfed media Bes Always remove the mis fed media in the feed direction as shown only T Return the fuser separator levers to their original positions 166 Clearing Media Misfeeds 8 Reinstall the drum cartridge po oO gt Q Oo oO amp D e oO oO x oO no 2 S Ea 5 2 fv O 167 Clearing Media Misfeeds 1 0 Carefully close the scanner unit 1 1 Remove the lid from Tray 1 1 2 Remove any misfed paper Clearing Media Misfeeds 168 13 Reatta
7. When ENVELOPE is selected COM10 C5 C6 DL MONARCH CHOU 3 YOU 4 CHOU 4 When POSTCARD is selected J POSTCARD DOUBLE POSTCARD 1 When a media type is selected a screen appears showing the available media sizes The available media sizes differ depending on the selected media type The default paper size for a setting other than ENVE LOPE or POSTCARD is LETTER for 120 V models and A4 for 220 V models 2 TRAY2 PAPER Media size LETTER A4 Select the size of the media loaded into Tray 2 Only plain paper can be loaded into Tray 2 The default paper size is LETTER for 120 V models and A4 for 220 V models Configuration Menu Overview 29 COPY SETTING Menu Bes Manufacturer s default settings appear in bold 1 MODE Setting MIX TEXT PHOTO Select the type of document being copied After selecting TEXT set the copy density to either AUTO or MANUAL 2 DENSITY Setting LIGHT d0m0h DARK LEVEL A Adjust the density of the background color 3 DENSITY Setting LIGHT JOOOSO0Oh DARK LEVEL M Specify the default copy density 4 COLLATE Setting ON OFF Select whether or not collated copying is given priority 5 QUALITY Setting NORMAL FINE Select the printing resolution 6 PAPER Setting TRAY1 TRAY2 PRIORITY Select the whether Tray 1 or Tray 2 is given priority for use Bez If Tray 2 is not installed NOT AV
8. above you may use Roman Font Programs to reproduce weights styles and versions of letters numerals characters and symbols Typefaces on the display or monitor for your own internal business purposes 3 You may make one backup copy of the Host Software provided your backup copy is not installed or used on any computer Notwithstanding the above restrictions you may install the Host Software on any number of computers solely for use with one or more printing sys tems running the Printing Software 4 You may assign its rights under this Agreement to an assignee of all of Licensee s right and interest to such Software and Documentation Assignee provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement 5 You agree not to modify adapt or translate the Software and Documentation 6 You agree that you will not attempt to alter disassemble decrypt reverse engineer or decompile the Software 7 Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its Licensor 8 Trademarks shall be used in accordance with accepted trademark practice including iden tification of the trademark owner s name Trademarks can only be used to identify printed output produced by the Software Such use of any trademark does not give you any rights of ownership in that trademark 9
9. appears Press the Menu Select key and then press a one touch dial key with no recipient reg istered 5 Enter the name of the one touch dial to be programmed and then press the Menu Select key Bes Text up to 20 characters long can be entered for the name Bes For details on entering editing text and the characters that can be entered refer to Entering Text on page 214 Bey To cancel programming press the Cancel C key To cancel program ming while the name is being entered press the Menu Select key and then press the Cancel C key 6 Using the keypad enter the E mail address of the recipient and then press the Menu Select key The entered information is programmed with the one touch dial key and the message SELECT REGIST KEY appears Ees The fax number can contain a maximum of 50 characters Bes For details on entering editing addresses refer to Entering Text on page 214 Bey To cancel programming press the Cancel C key To cancel program ming while the address is being entered press the Menu Select key and then press the Cancel C key T To program another one touch dial key press the one touch dial key and then repeat the procedure starting from step 5 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Changing Deleting One Touch Dial Information The registered one touch dial information c
10. 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT USER SETTING K TING FAX PTT SET 2 DATE amp TIME DATE FORMAT PRESET ZOOM USER FAX NO USER NAME DIRECT PRINT IMAGE QUALITY PAPER SIZE N UP LAYOUT NETWORK SETTING IP ADDRESS SUBNET MASK GATEWAY DNS CONFIG DDNS CONFIG Configuration Menu Overview 25 E MAIL SETTING 1 SENDER NAME SCANNER SETTING 2 E MAIL ADDRESS 3 SMTP SERVER 4 SMTP PORT NO 5 SMTP TIMEOUT 6 TEXT INSERT 7 DEFAULT SUB JECT 1 RESOLUTION 2 IMAGE FORMAT 3 CODING METHOD 26 Configuration Menu Overview MACHINE SETTING Menu Be Manufacturer s default settings appear in bold 1 AUTO PANEL RESET Setting ON OFF 2 ENERGY SAVE MODE Select whether or not all settings in the control panel return to their default settings when no operation is performed for a set length of time If ON is selected select from 0 5 1 2 3 4 and 5 units minutes default 1 for the length of time until the auto panel reset operation is performed If OFF is selected the auto panel reset opera tion is not performed Setting 5
11. Bey Press Menu Select key to enter the configuration menu Press the Cancel C key to return to the first screen of a menu item or to the main screen Main MACHINE SETTING 1 AUTO PANEL screen RESET 2 ENERGY SAVE MODE 3 LCD CONTRAST 4 LANGUAGE 5 LAMP OFF TIME 6 BUZZER VOLUME 7 INITIAL MODE 8 TONER EMPTY STOP 9 TONER NEAR EMPTY 10 AUTO CON TINUE 11 CALIBRATION 12 REMOTE MONI TOR Configuration Menu Overview 23 PAPER SOURCE SETUP 1 TRAY1 PAPER 2 TRAY2 PAPER COPY SETTING 1 MODE 2 DENSITY LEVEL A 3 DENSITY LEVEL M 4 COLLATE 5 QUALITY 6 PAPER PRIOR ITY FAX REGISTRA TION 1 ONE TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL TX SETTING 1 SCAN DENSITY 2 RESOLUTION 3 HEADER RX SETTING 1 MEMORY RX MODE 2 NO of RINGS 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY Displays only if the optional Tray 2 is installed 24 Configuration Menu Overview COMM SETTING TEL LINE TYPE LINE MONITOR PSTN PBX REPORTING
12. 2 Press the Function key 3 Press the A or YW key to select the 3 ID CARD COPY and then press the Menu Select key Making Advanced Copies 93 4 5 6 Press the lt or gt key to select ON and then press the Menu Select key To print color copies press the Start Color key To print monochrome copies press the Start B amp W key Scanning of the document begins When NEXT PAGE appears position the back side of the document at the same location as the front side and then press the Start Color or Start B amp W key After the back side has been scanned printing automatically begins The main screen appears again 94 Making Advanced Copies Setting Duplex Double Sided Copying Duplex Double Sided Copying From the ADF If duplex Double Sided copying is set copies can be printed on both sides of the media es The duplex option must be installed in order to set duplex Dou ble Sided copying 1 Press the Function key 2 Press the A or Y key to select 2 DUPLEX and then press the Menu Select key Bes If the duplex option is not installed 2 DUPLEX does not appear es This screen appears only if the duplex option is installed 3 Press the lt or gt key to select LONG EDGE or SHORT EDGE and then press the Menu Select key The main screen appears again and fl appears in the message window Bes When making Double Sided copies in full color printing will begin 30 to 50 seconds a
13. Shows a preview of the scan Preview Click to display a preview in the preview window Scan Click to begin scanning Cancel Click to close the WIA driver window Macintosh TWAIN Driver Settings Original Size Specify the original size Scan Type Specify the scan type Resolution Specify the resolution Scanning mode Select Auto or Manual When Manual is selected settings can be specified for Rotation type Brightness Contrast Sharp Curves Levels Color Balance and Hue Saturation Image size Shows the data size of the scan image Scan Click to begin scanning Making Basic Scans 103 About Shows the software version information Close Click to close the TWAIN driver window Preview Window Displays a preview of the scan Clear Erases the preview Width Height Shows the width and height of the area to be scanned Prescan Displays a preview in the preview window Help Displays the Help 104 Making Basic Scans Basic Scan to E mail Operation With a scan to E mail operation documents are sent via a mail server Bes In order to perform this operation the network setting and the E mail setting must have already been specified For details refer to NET WORK SETTING Menu on page 35 and E MAIL SETTING Menu on page 36 Bey Only Statement ST Letter LT Legal LG A5 A4 or B5 size docu ments can be sent as Scan to E mail Scan
14. and ID card copy settings Bes The tray settings and duplex Double Sided printing settings cannot be specified if the optional media feed unit and duplex are not installed 12 About the Control Panel No Name Function Display key Press to check the status of this machine and the specified settings m Displays a rough estimate of the amount of toner remaining m Displays the total number of pages that have been copied printed and scanned E Displays the results for fax transmissions and receptions E Prints the machine settings lists and reports related to fax For details refer to Checking the Machine Status and Settings on page 19 Quality key Press to specify the document type to be copied and the resolution Message Win dow E Displays information such as the media type copy density and zoom ratio For details refer to Display Indications on page 16 m Displays an error message when an error occurs For details on error messages refer to Status Error and Service Messages on page 191 Keypad Enters desired number of copies Enters fax num bers E mail addresses and names of recipients Fax key Press to enter Fax mode The key lights up in green while the machine is in Scan mode For details refer to the bizhub C10 Facsimile User s Guide Scan key Press to enter scan mode Scan to E mail or Scan to PC The key lights up
15. es The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off AQ p If you get toner in your eyes wash it out immediately with cool water and consult a doctor Note Do not use refilled toner cartridges or unapproved toner cartridges Any damage to the machine or quality problems caused by a refilled toner cartridge or unapproved toner cartridge will void your warranty No technical support is provided to recover from these problems 126 Replacing the Toner Cartridge When replacing a toner cartridge refer to the following table For optimum print quality and performance use only approved KONICA MINOLTA toner cartridges for your specific machine type as listed in the table below Machine Machine Toner Cartridge Type Toner Cartridge Type Part Number Part Number AM 4556 361 High Capacity Toner Cartridge Black K AOOW 462 High Capacity Toner Cartridge Yellow Y AOOW 162 High Capacity Toner Cartridge Magenta M AOOW 262 High Capacity Toner Cartridge Cyan C AOOW 362 EU 4556 261 High Capacity Toner Cartridge Black K AOOW 472 High Capacity Toner Cartridge Yellow Y AOOW 172 High Capacity Toner Cartridge Magenta M AOOW 272 High Capaci
16. 10 envelopes m Label Postcard Thick Stock Transparency Letterhead Glossy media 50 sheets Tray 2 Optional Plain paper 500 sheets Output capacity Operating temperature Output bin 100 sheets A4 Letter 10 to 35 C 50 to 95 F Operating humidity Power supply Power consumption 15 to 85 110 to 127 V 50 to 60 Hz 10 6 120 V 60 Hz 10 10 only USA and Can ada 220 to 240 V 50 to 60 Hz 10 10 110 to 127 V 1100 W or less 220 to 240 V 1100 W or less Amperage 110 to 127 V 11 Aor less 220 to 240 V 7 Aor less Technical Specifications 211 Acoustic Noise Copying 52 dB or less 57 dB or less with ADF Standby 39 dB or less External dimensions Height 531 mm 20 9 Width 528 mm 20 8 Depth 475 mm 18 7 with Tray 1 closed Weights Interface Machine Approximately 33 kg 70 5 Ib excluding the dust cover E Toner cartridge Standard in box cartridge 0 55 kg 1 21 Ib Y M C Standard in box cartridge 0 65 kg 1 43 Ib Y M C Americas and Europe model only Standard in box cartridge 0 65 kg 1 43 Ib K Replacement cartridge with toner roller cover High capacity 0 70 kg 1 54 Ib Y M C K USB 2 0 and USB 1 1 compliant 10Base T 100Base TX IEEE 802 3 Ethernet Standard memory 128 MB SDRAM Main Board 32 MB SDRAM NIC Board 212 Technical Specific
17. 128 Replacing the Toner Cartridge To Replace a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge If toner spills immediately wipe it off with a soft dry cloth When a toner cartridge becomes empty the messages X TONER EMPTY and CHANGE X TONER X indicates the toner color alternately appear Fol low the procedure described below to replace the toner cartridge 1 Check the display to see which color of toner is empty As an example the procedure for replacing the cyan toner cartridge is described below 2 Press the TC Change key The messages REPLACE MODE and CHANGE C TONER alternately appear and the cyan toner cartridge is moved so that it can be replaced Bes Press the TC Change key once to move the cyan toner cartridge so that it can be replaced With each additional press of the TC Change key the black yellow then magenta toner cartridge moves so that they can be replaced 3 Pull the scanner unit release lever Replacing the Toner Cartridge 129 Ees The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 4 Open the scanner unit Ees Be careful not to touch the plate on the back of the scanner unit 130 Replacing the Toner Cartridge 5 Pull the lever and then open the engine cover Ees Do not touch the transfer belt Ees If there is media in the output bin
18. 15 30 60 Enters Energy Save mode in order to conserve energy when no operation is performed Specify the length of time in minutes until the machine enters Energy Save mode 3 LCD CONTRAST Setting LIGHT A0800 DARK Specify the brightness of the message window 4 LANGUAGE Setting ENGLISH FRENCH GERMAN ITALIAN SPANISH PORTU GUESE RUSSIAN CZECH SLOVAKIAN HUNGARIAN POLISH Select the language of the menus and mes sages that appear in the message window 5 LAMP OFF TIME Setting MODE1 MODE2 Select the length of time until the scanner unit lamp goes off when no operation is performed If MODE1 is selected the lamp goes off when the machine enters Energy Save mode If MODE2 is selected the lamp goes off 10 min utes after the machine enters Energy Save mode Configuration Menu Overview 27 6 BUZZER VOLUME Setting HIGH LOW OFF Select the volume of the sound produced when a key is pressed and of the alarm that is sounded when an error occurs 7 INITIAL MODE Setting COPY FAX Specify the default mode when the machine is turned on or when all settings in the control panel return to their default settings 8 TONER EMPTY STOP Setting ON ON FAX OFF Select whether or not printing copying and fax ing stop when the toner has run out If ON is selected printing copying and faxing stop when the toner runs o
19. 6 By using the one touch dial keys or the speed dial numbers specify the recipients Bey To specify a speed dial number press the Speed Dial key and then enter the 3 digits speed dial number Bes If you want to cancel the current selection press the Cancel C key and then specify the correct recipient T Press the Menu Select key and then specify another recipient Be Repeat steps 6 and 7 until all recipients have been specified Bey A one touch dial key programmed with a group can be specified as a recipient when programming a one touch dial key for group dialing In that case all E mail addresses programmed in the specified one touch dial key group dial key are added Bey To cancel programming press the Cancel C until the message FAX REGISTRATION is displayed 8 When you are finished specifying recipients press the Start key The entered information is programmed with the one touch dial key and the message SELECT REGIST KEY appears 120 Registering Recipients 9 To program other group dialing press the one touch dial key and then repeat the procedure starting from step 5 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Changing Deleting Group Dialing Information The registered group dialing information can be corrected Press the Menu Select key then the Y key three times Check that the FAX RE
20. Folded or wrinkled Transparency Bey Do not fan transparencies before loading them Resulting static elec tricity may cause printing errors If you touch the face of the transparencies with your bare hands print quality may be affected Keep the media path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 9 Maintenance K Remove transparencies as soon as possible from the output bin to avoid static buildup You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment Try printing your data on a sheet of plain paper first to check placement 46 Print Media Bey If you have problems feeding 50 sheets try loading only 1 10 sheets at a time Loading a large number of transparencies at one time may cause static buildup causing feeding problems Capacity Tray 1 Up to 50 sheets depending on their thick ness Tray 2 Not supported Driver Transparency Media Type Duplexing Not supported Bes Always first test a small quantity of a particular type of transparency Use transparencies that are E Approved for laser printing DO NOT use transparencies that m Have static electricity that will cause them to stick together m Are specified for inkjet printers only Gloss
21. INC assumes no responsibility for or liability for errors contained in this guide or for incidental special or conse quential damages arising out of the furnishing of this guide or the use of this guide in operating the equipment or in connection with the performance of the equipment when so operated SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo gies Inc KMBT software included as part of the printing system the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs other software which runs on a computer system for use in conjunction with the Printing Software Host Software and related explanatory written materials Documenta tion The term Software shall be used to describe Printing Software Font Programs and or Host Software and also include any upgrades modified versions additions and copies of the Software The Software is being licensed to you under the terms of this Agreement KMBT grants to you a non exclusive sublicense to use the Software and Documentation pro vided that you agree to the following 1 You may use the Printing Software and accompanying Font Programs for imaging to the licensed output device s solely for your own internal business purposes 2 In addition to the license for Font Programs set forth in Section 1 Printing Software
22. RX SETTING Menu 32 COMM SETTING Menu 32 REPORTING Menu 32 USER SETTING Menu 33 DIRECT PRINT Menu 34 NETWORK SETTING Menu 35 E MAIL SETTING Menu 36 SCANNER SETTING Menu 37 3 Media Handling iaa ae sce deve ceca denen ded beees ededenerdeedsvseeevendedacerdeeseteeceer 39 Print Media 40 Specifications 40 Types 41 Plain Paper Recycled Paper 41 Thick Stock 42 Envelope 43 Labels 44 Letterhead 45 Postcard 45 Transparency 46 Glossy Media 47 Guaranteed Imageable Printable Area 48 Imageable Area Envelopes 48 Page Margins 48 Loading Media 49 Tray 1 Multipurpose Tray 49 Loading Plain Paper 49 ii Contents Other Media 52 Loading Envelopes 52 Loading Labels Postcard Thick Stock Transparency Glossy media 59 Tray2 61 Loading Plain Paper 61 About Duplex Printing 64 Double Sided 64 Booklet 65 Output Bin 66 Media Storage 68 Original Media 69 Specifications 69 Documents that can be placed on the original glass 69 Documents that can be loaded into the ADF 69 Loading a Document to be Copied 71 Placing a document on the original glass 71 Loading a document into the ADF 72 Using the Printer Driver 2 cccecesseeceeeeeeeeeee seen eneeeeeeeeeeaeeeeseseeaeeeeeeeeees 73 Selecting Printer Driver Options Defaults for Windows 74 Uninstalling the Printer Driver for Windows 76 Windows XP Server 2003 Vista 76 Windows 2000 76 Displaying Printer Driver Settings 76 Windows XP Server 2003 76 Windows 2000 76 Windows Vista 7
23. You may not rent lease sublicense lend or transfer versions or copies of the Software that the Licensee does not use or Software contained on any unused media except as part of the permanent transfer of all Software and Documentation as described above 10 In no event will KMBT or its licensor be liable to you for any consequential incidental INDI RECT PUNITIVE or special damages including any lost profits or lost saving even if KMBT has been advised of the possibility of such damages or for any claim by any third party KMBT or its licensor disclaims all warranties with regard to the software express or implied including without limitation implied warranties of merchantability fitness for a par ticular purpose title and non infringement of third party rights Some states or jurisdictions do not allow the exclusion or limitation of incidental consequential or special damages so the above limitations may not apply to you 11 Notice to Government End Users The Software is a commercial item as that term is defined at 48 C F R 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 Consis tent with 48 C F R 12 212 and 48 C F R 227 7202 1 through 227 7202 4 all U S Govern ment End Users acquire the Software with only those rights set forth herein 12 You agree that you will not export the Software in any form in violation of
24. black or color appear in a regular pattern The laser lens is dirty Clean the laser lens A toner cartridge may be defective Remove the toner cartridges with the color causing the abnormal image Replace it with a new toner cartridge The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it 188 Solving Problems with Printing Quality Symptom Cause Solution Image The laser lens is dirty Clean the laser lens defects A toner cartridge may Remove the toner cartridges and be leaking check for damage If it is damaged replace it A toner cartridge may Remove the toner cartridge with the Peanere be defective color causing the abnormal image Replace it with a new toner cartridge The drum cartridge Remove the drum cartridge and check may be defective for damage If it is damaged replace it Lateral lines The machine is not Place the machine on a flat hard level or bands level surface appear on The media path is Print several sheets and the excess image dirty with toner toner should disappear One or more of the Remove the toner cartridges and toner cartridges may check for damage If it is damaged be defective replace it The drum cartridge is Remove the drum cartridge and check N defective for damage If it is damaged replace it Colors look One o
25. on page 40 Also refer to http konicaminolta com for a complete list of currently approved media When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver Return the fuser separator levers to the plain paper setting Solving Problems with Printing Quality 187 Symptom Cause Solution There are One or more of the Remove the toner cartridges and toner toner cartridges are check for damage If it is damaged smudges or defective or installed replace it residual incorrectly Images The fuser separator Return the fuser separator levers to the levers are adjusted plain paper setting Printer for envelope printing There are The media transfer Clean the media transfer roller toner roller is dirty If you think the transfer roller should be smudges on replaced contact Technical Support the back side with the error information of the page whether or The media path is Print several blank sheets and the i irty with toner excess toner should disappear not it has dirty with t t hould di been One or more of the Remove the toner cartridges and duplexed toner cartridges are check for damage If it is damaged defective The drum cartridge is defective replace it Remove the drum cartridge and check for damage If it is damaged replace it Abnormal areas white
26. or peel off strips for seal ing Transparent windows Too rough of a surface Material that will melt vaporize offset discolor or emit dangerous fumes Been presealed Print Media 43 Labels A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet m The face sheet must follow the plain paper specification E The face sheet surface must cover the entire carrier sheet and no adhe sive should come through on the surface You can print continuously with label sheets However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 sheets depending on their thick ness Tray 2 Not supported Driver Labels Media Type Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock Use label sheets that are m Recommended for laser printing DO NOT use label sheets that m Have labels that easily peel off or have parts of the label already removed m Have backing sheets that have peeled away or have exposed adhesive Bes Labels may stick to the fuser causing them to peel off and media misfeeds to occur Print Media Are precut or perfo
27. original glass and align the document on the scales above and to the left of the original glass 5 Gently close the ADF cover Bes Closing it too quickly may cause the document to move on the original glass 6 Specify the E mail address of the recipient in one of the following ways and then press the Menu Select key Direct input Using the one touch dial key Using the speed dial number Using the phone book function Basic Scan to E mail Operation 107 Bes For details on specifying the recipient refer to Specifying a Recipient on page 110 Bey By specifying one TO address and 124 CC addresses a total of 125 recipients can be specified Bey E mail addresses specified after the Scan key is pressed are set as scan to E mail recipients T Enter a title subject and then press the Menu Select key Bey Use alphanumeric characters including some symbols for the title subject Using other characters will corrupt the characters for the E mail desti nation For details on entering editing text and the characters that can be entered refer to Entering E mail Addresses on page 215 8 Enter the E mail address for any additional recipient as a CC address and then press the Menu Select key Be To specify more than one CC address press the Menu Select key to enter the additional addresses Repeat step 8 until all of the recipients have been specified 9 After you have finished speci
28. press the Wkey For information on specifying detailed settings refer to Changing the Scan Mode Settings on page 113 106 Basic Scan to E mail Operation 1 1 Using the lt and gt keys select ADP Bey To change the size of the scanned image press the Wkey For information on changing the size refer to Changing the Scanned Image Size on page 114 1 2 Press the Start key Scanning starts and then the scan data is sent to the recipients Be To stop scanning and stop the transmission press the Stop Reset key A message appears requesting confirmation to cancel the set ting Select Yes and then press the Menu Select key If you want to cancel a scanned document queued for transmission select CANCEL RESERV from the Function menu For details refer to the bizhub C10 Facsimile User s Guide K Scan data is not sent directly to the recipient In addition images are regarded as having been sent successfully on completion of their transmission to the server If the E mail could not be sent a transmission result report can be printed For details refer to the bizhub C10 Facsimile User s Guide Scan to E mail using the Original Glass 1 Press the Scan key to enter Scan mode 2 Remove all documents from the ADF Bes If you are using the original glass to scan do not load any documents into the ADF 3 Lift to open the ADF cover 4 Place the original document face down on the
29. remove it Bes Before opening the engine cover be sure to fold up the output bin Replacing the Toner Cartridge 131 6 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position Bes You can identify the toner cartridge by the color of the handle and by the let ter molded into the han dle C cyan M magenta Y yellow and K black T Pull the handle on the toner car tridge toward you and then pull the toner cartridge up to remove it Bes Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 8 Prepare a new toner cartridge 132 Replacing the Toner Cartridge to distribute the toner 9 Shake the cartridge a few times New toner cartridge Bey Make sure that the toner roller cover is securely attached before shaking the toner cartridge 1 0 Remove the cover from the toner roller Ees Do not touch or scratch the toner roller 1 1 Align the shaft on each end of the toner cartridge with its hold ers and then insert the car tridge Be Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel R
30. the machine off then turn it on again If the problem persists contact your local vendor or authorized service provider This service message means Do this CAUTION MACHINE TROUBLE Displaying alternately SERVICE CALL XX An error has been detected with the item indicated XX in the service message Reboot the machine This often clears the service message and machine opera tion can resume If the problem per sists contact Techni cal Support Status Error and Service Messages 199 200 Status Error and Service Messages Installing Accessories Introduction Note Any damage to the machine caused by the use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty This chapter provides information about the following accessories Duplex Option Auto duplexing Tray 2 Lower feeder unit with 500 sheet tray included Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation Bes For details on the available options refer to http konicaminolta com 202 Introduction Duplex Option Duplex Double Sided printing can be performed automatically with the duplex option installed Installing the Duplex Option 1 Turn off the machine and then disconnect the power cord and interface cables
31. the FAX REGISTRATION screen appears then press the Menu Select key and then press the W key Check that the SPEED DIAL screen appears and then press the Menu Select key Using the keypad enter the speed dial number that you want to change or delete Press the Cancel C key Using the lt 4 and gt keys select either EDIT or DELETE and then press the Menu Select key On A O N Be If EDIT was selected the name is displayed Continue with step 7 Bey If DELETE was selected the settings programmed for the speed dial number are deleted and the speed dial input screen appears again Skip to step 9 Bey If a speed dial number used in group dialing is deleted it is also deleted from the corresponding group dialing T Change the name E mail address as desired Be If you try to change the settings for a speed dial number used in group dialing a confirmation message appears asking whether or not to keep the changed speed dial number in the group dialing If the Menu Select key is pressed the corresponding speed dial number pro grammed in group dialing is kept If the Cancel C key is pressed the corresponding speed dial number programmed in group dialing is deleted Be For details on editing text refer to Entering Text on page 214 8 When you are finished making changes press the Menu Select key The speed dial input screen appears 9 To change or to delete another speed dial nu
32. the document into the ADF 2in1 copying can not be performed by using the original glass 1 Press the 2in1 key The zoom ratio is automatically set to a ratio where no part of the image will be lost and 1 appears in the message window Bes 2in1 copying cannot be specified if the ADF is opened Bes If the Media type is Envelope and the zoom ratio for 2in1 copying will be less than 50 the zoom ratio is set to 50 92 Making Advanced Copies ID Card Copying With ID card copying the back and front of a document such as a certificate are copied at full size on a single sheet of paper aj al IC eT 1 al 1 Ar 111 1 front side back side LA F kiA n IW T Ir Bes When ID card copying is set the zoom ratio cannot be changed Bes ID card copying can only be performed from the original glass Align the document with the arrow on the left side toward the rear of the machine Since the areas 4 mm at the top and 4 mm at the left are not within the print area those parts of the document are not copied There fore the position of the document to be copied may need to be adjusted The paper sizes that are available for ID card copying are A4 Let ter and Legal 1 Position the document on the original glass Bes For details on positioning the document on the original glass refer to Placing a document on the original glass on page 71
33. they do not need to be specified from the control panel These settings are overridden by settings configured within the digital camera For details on control panel settings refer to DIRECT PRINT Menu on page 34 Printing is not possible if the media size image size specified from the camera is larger than the media size selected for PAPER SIZE inthe DIRECT PRINT menu If Tray 2 is not installed and A4 or LETTER is not selected for PAPER SIZE media size in the DIRECT PRINT Menu this menu option cannot be set 84 Camera Direct Photo Printing 2 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port es A USB cable is not included with the machine and must be purchased separately if not supplied with your digital camera 3 From the digital camera specify the image s that you wish to print and the desired number of copies 4 Start printing from the digital camera Camera Direct Photo Printing 85 86 Camera Direct Photo Printing Using the Copier 6 Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies such as specify ing the zoom ratio and the copy density Bes If the Fax key or Scan key lights up in green while copying press the Copy key Bes Change the media size from the PAPER SOURCE SETUP menu For details refer to PAP
34. this machine can be checked For details refer to the bizhub C10 Reference Guide PaperPort SE This software is a document manage ment software package that helps you scan organize access share and manage both your paper and digital documents on your personal com puter For details refer to the PaperPort SE User s Guide from the Help menu LinkMagic This software enables scanned docu ment to be saved in a file processed mail attached and printed out For details refer to the bizhub C10 Reference Guide Getting Acquainted with Your Machine Utility Utility Use Benefit PageScope Web Connection With the web browser the status of printers can be checked and each setting can be changed For details refer to the bizhub C10 Reference Guide PageScope Net Care Printer management functions such as status monitoring and network set tings can be accessed For details refer to the PageScope Net Care Quick Guide on the Applica tions CD ROM PageScope Network Setup Using the TCP IP and IPX protocols basic network printer settings can be specified For details refer to the PageScope Network Setup User Manual on the Applications CD ROM System Requirements Personal computer For Windows Pentium II 400MHz or higher For Macintosh PowerPC G3 or later G4 or later is recommended Intel processor Operating System Microsoft Wi
35. 0 1 No Yes Yes No No Envelope Chou 4 3 5x 8 1 90 0 x 205 0 1 No Yes Yes No No Envelope You 4 4 1x9 3 105 0 x 235 0 1 No Yes Yes No No Custom 3 6x5 8 92 0x148 0 1 No No Yes No No Minimum Custom 8 5 x 14 0 216 0 x 356 0 1 No No Yes No No Maximum Thick Stock Only supported for letter A4 and smaller media Notes Tray 1 Multipurpose Tray 2 Plain paper only Oficio Mexico only 40 Print Media Types Before purchasing a large quantity of special media do a trial print with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it For a list of approved media refer to http konicaminolta com Plain Paper Recycled Paper Capacity Tray 1 Up to 200 sheets depending on the media weight Tray 2 Up to 500 sheets depending on the media weight Driver Plain Paper Media Type Weight 60 to 90 g m 16 to 24 Ib bond Duplexing Supported Use plain paper that is Suitable for plain paper printers and copiers such as standard or recycled office paper Note Do not use the media types listed below These could cause poor print quality media misfeeds or damage to the machine DO NOT use media that is Coated with a processed surface such as carbon paper and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pre
36. 6 Printer Driver Settings 78 Common Buttons 78 OK 78 Cancel 78 Apply 78 Help 78 Easy Set 78 Paper View 78 Printer View 79 Watermark View 79 Quality View 79 Default 79 Basic Tab 79 Layout Tab 80 Overlay Tab 80 Watermark Tab 80 Quality Tab 80 Device Options Setting Tab 81 Version Tab 81 Contents iii 5 Using Direct Print sessin aiaa eenean ni aaea Eaa ant 83 Camera Direct Photo Printing 84 Printing Directly from a Digital Camera 84 Using the Copier 0 ccccseesessseeeeeeeneeeeeeeeseeeeeesenseseeeesnsceeeeneeeseeseeneeseeeeasenaeeenees 87 Making Basic Copies 88 Basic Copy Operation 88 Specifying the Copy Quality 89 Specifying the Zoom Ratio 89 Selecting a Preset Zoom Ratio 90 Specifying a Custom Zoom Ratio 90 Selecting the Copy Density 91 Selecting the Media Tray 91 Making Advanced Copies 92 Setting 2in1 Copying 92 ID Card Copying 93 Setting Duplex Double Sided Copying 95 Duplex Double Sided Copying From the ADF 95 Duplex Double Sided Copying From the Original Glass 96 Setting Collated Copying 97 Using the Scanner cccceecessseeeeseeeeeeeeeeeseneeeesenseseneesnsceeesneaeseeneensnsseeeeseeneeeeees 99 Making Basic Scans 100 Scanning via USB 100 Windows TWAIN Driver Settings 101 Original Size 101 Scan Type 101 Resolution 101 Scanning mode 101 Image size 101 Scan 101 About 101 Close 101 Preview Window 101 Clear 101 Width Height 102 Prescan 102 Help 102 Windows WIA Driver Settings 102 Color P
37. 75 the tray Symptom Cause Solution Media is mis The loaded document Load the correct document For details fed in the does not meet the on the documents that can be loaded ADF specifications refer to Documents that can be loaded into the ADF on page 69 The loaded document Load the document so that it does not exceeds the maxi exceed the maximum capacity For mum capacity details on the documents that can be loaded refer to Documents that can be loaded into the ADF on page 69 The document guides Slide the document guides against the were not slid against edges of the document For details on the edges of the doc the loading the document refer to ument Loading a document into the ADF on page 72 Media is mis The media is not cor Remove the misfed media and reposi feeding rectly positioned in tion the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is loaded in the tray Remove the media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Custom sized media envelopes labels postcards thick stock letterhea
38. AILABLE appears Bes Settings for 1 MODE and 5 QUALITY can also be specified using the Quality key Press the Quality key once to display the setting for 1 MODE Press the Quality key twice to display the setting for 5 QUALITY Bes Settings for 3 DENSITY LEVEL M can also be specified using the Light Dark key Bey Settings for 4 COLLATE can also be specified using the Collate key Bey Settings for 6 PAPER PRIORITY can also be specified by pressing the Function key then selecting 1 TRAY SELECT 30 Configuration Menu Overview FAX REGISTRATION Menu 1 ONE TOUCH DIAL Register fax destinations for one touch dialing speed dialing and group dialing 2 SPEED DIAL For details refer to the bizhub C10 Facsimile User s Guide 3 GROUP DIAL TX SETTING Menu 1 SCAN DENSITY Specify settings for sending faxes 2 RESOLUTION For details refer to the bizhub C10 Facsimile User s Guide 3 HEADER Configuration Menu Overview 31 RX SETTING Menu MEMORY RX MODE NO of RINGS REDUCTION RX RX PRINT RX MODE FOOTER SIP ND oO RP wl no rR SELECT TRAY Specify settings for receiving faxes For details refer to the bizhub C10 Facsimile User s Guide COMM SETTING Menu 1 TEL LINE TYPE 3 PSTN PBX 2 LINE MONITOR Specify the connection settings for faxing For details refer to the bizhu
39. Copying If collated copying is set multiple sets of copies can be printed from a multi page document Bey With collated copying load the document into the ADF Collated copy ing cannot be performed by using the original glass 1 Press the Collate key a appears in the message window Ees If COPY SETTING 4 COLLATE is set to ON do not press the Collate key Sz Collated copying cannot be specified if the ADF is open Making Advanced Copies 97 98 Making Advanced Copies Using the Scanner r Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN or WIA compatible application Ees To scan via the network press the Scan key For details refer to Basic Scan to E mail Operation on page 105 1 Position the document to be scanned S For details on positioning the document refer to Placing a document on the original glass on page 71 and Loading a document into the ADF on page 72 2 Start the application to be used for scanning 3 Start the scanner driver according to the application settings 4 Specify the necessary scanner driver settings 5 Click the Scan button in the scanner driver 100 Making Basic Scans Windows TWAIN Driver Settings Original Size Specify the original size Scan Type Specify the scan type Resolution Specify the resolution Scanning mode Select Auto or Manual When Manual is selected settings can be s
40. DF at 600 the lamp intensity tion perform the scan operation after dpi the increases There turning the machine on and lighting the image has __ fore the image may lamp for an hour and a half or more become become lighter and lighter and the background may the back become darker ground has become darker 182 Solving Other Problems Symptom Cause Solution The The PageScope Web The PageScope Web Connection web based _ Connection Adminis Administrator password has a 6 char utility cannot trator s password is acter minimum and a 16 character be accessed jncorrect maximum For details of the Page Scope Web Connection administrator password refer to the bizhub C10 Ref erence Guide Media is The media is moist Remove the moist media and replace it wrinkled from humidity or hav with new dry media ing water spilled on it The media feed roller Check them for damage If necessary or fuser unit is defec contact Technical Support with the tive error information Unsupported media Use KONICA MINOLTA approved wrong size thick media See Specifications on page ness type etc is 40 beingussd Also refer to http konicaminolta com for a complete list of currently approved media Envelopes are being Before printing envelopes place the printed with the fuser fuser separator levers in the envelope separator levers in position the plain paper posi t
41. ER SOURCE SETUP Menu on page 29 Basic Copy Operation 1 Position the document to be copied Bes For details on positioning the document refer to Placing a document on the original glass on page 71 and Loading a document into the ADF on page 72 88 Making Basic Copies 2 Specify the desired copy settings Bes For details on specifying the copy quality refer to Specifying the Copy Quality on page 89 For details on specifying the zoom ratio refer to Specifying the Zoom Ratio on page 89 For details on selecting the copy density refer to Selecting the Copy Density on page 91 For details on selecting the media tray refer to Selecting the Media Tray on page 91 For details on setting 2in1 copying refer to Setting 2in1 Copying on page 92 For details on ID card copying refer to ID Card Copying on page 93 For details on setting duplex Double Sided copying refer to Set ting Duplex Double Sided Copying on page 95 For details on setting collated copying refer to Setting Collated Copying on page 97 3 Using the keypad specify the desired number of copies Bes If the number of copies was incorrectly entered press the Cancel C key and then specify the correct number of copies 4 To print color copies press the Start Color key To print monochrome copies press the Start B amp W key Copying begins Bey If the Stop Reset key is pr
42. GISTRATION screen appears then press the Menu Select key and then press the W key twice Check that the GROUP DIAL screen appears and then press the Menu Select key Press the one touch dial key that you want to change or delete Press the Cancel C key Using the lt and gt keys select either EDIT or DELETE and then press the Menu Select key oor O N gt Be If EDIT was selected the group name is displayed Continue with step 7 Bey If DELETE was selected the group dialing settings are deleted and the message SELECT REGIST KEY appears again Skip to step 10 T If you want to change the name of the group enter the new name and then press the Menu Select key Be For details on editing text refer to Entering Text on page 214 8 To delete the displayed recipient press the Cancel C key OR To keep the displayed recipient press the Menu Select key 9 When you are finished making changes press the Start key The entered information is programmed with the one touch dial key and the message SELECT REGIST KEY appears 1 0 To change or to delete other group dialing press the one touch dial key and then repeat the procedure starting from step 5 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Registering Recipients 121 Basic Scan to PC Operation Bey In order to perform this op
43. IP address or to specify a fixed IP address Consult your network administrator for information about the IP address to use 2 SUBNET MASK Enter the subnet mask of the network to be connected When IP ADDRESS is set to AUTO this menu option cannot be set 3 GATEWAY Enter the gateway address of the network to be con nected When IP ADDRESS is set to AUTO this menu option cannot be set 4 DNS CONFIG Setting DISABLE ENABLE Specify ENABLE or DISABLE for the DNS Domain Name System 5 DDNS CON FIG Setting DISABLE ENABLE Specify ENABLE or DISABLE for the DDNS Dynamic Domain Name System Bes To edit or erase entered characters press the Cancel C key To can cel a setting hold down the Cancel C key until erase all characters and then press the Cancel C key again Configuration Menu Overview 35 E MAIL SETTING Menu Bes Manufacturer s default settings appear in bold 1 SENDER NAME 2 E MAIL ADDRESS Enter your name as the sender s name A maximum of 20 characters can be entered The default sender name is bizhub C10 Type in the E mail address of the E mail sender when using network scanning A maximum of 64 characters can be entered 3 SMTP SERVER Type in the IP address or host name for the SMTP server A maximum of 64 characters can be entered 4 SMTP PORT NO Settings 1 65535 Default 25 Specify the numbe
44. LEX COVER Media has misfed in the duplex option Locate and remove the misfeed PAPER JAM e gt Displaying alternately OPEN FRONT COVER Media has misfed in fuser area or trans fer roller area Locate and remove the misfeed PAPER MISFEED Displaying alternately OPEN FRONT COVER Media has misfed while being pulled from the tray Locate and remove the misfeed PAPER SIZE ERROR Displaying alternately RESET PAPER XX The size of the media loaded in the media tray is incor rect Load the correct media size in the specified tray REMOVE ORIG IN ADF ID card copying is specified but the document is loaded into the ADF Remove the document from the ADF ID card copying can only be used with a document placed on the original glass SCANNER UNIT OPEN Displaying alternately CLOSE SCANNER UNIT Open the scanner unit Close the scanner unit SERVER MEMORY FULL SMTP Server The memory of the SMTP server has become full The server memory is full Free up some space on the disk such as by contacting your server administrator Status Error and Service Messages This message means Do this SET ORIGINAL TO ADF 2in1 or collated copying is speci fied but the docu ment is not loaded into the ADF Load the document into the ADF 2in1 and collated copying can only be used with a document loaded
45. MO PAGE Prints a demo page Checking the Machine Status and Settings 21 Functions Available w Press the Function key to specify t ing and ID card copy settings up in green ith the Function Key ray settings duplex Double Sided copy Bes To specify tray settings duplex Double Sided copying and ID card copy settings press the Copy key while the Fax key or Scan key is lit Bey For details on the functions available with the Function key in Fax mode refer to the bizhub C10 Facsimile User s Guide Main screen 1 TRAY SELECT 4 2 DUPLEX 2 3 ID CARD COPY 1 Cannot be set if the optional Tra y 2 is not installed 2 Cannot be set if the duplex option is not installed 1 TRAY SELECT Setting TRAY1 TRAY2 Select the tra Media Tray on page 91 y For details refer to Selecting the 2 DUPLEX Setting OFF LONG EDGE SHORT EDGE Select the setting for duplex Double Sided copying For details refer to Setting Duplex Double Sided Copying on page 95 COPY to ID Card C 3 ID CARD Setting OFF ON Select the setting for ID card copying For details refer opying on page 93 22 Functions Available with the Function Key Configuration Menu Overview The bizhub C10 configuration menu accessible from the control panel is structured as shown below Configuration Menu
46. NAO p Read all caution and warning labels carefully Make sure to follow any instructions contained in them These labels are located on the inside of the machine s covers and the interior of the body Handle the machine with care to preserve its life Abuse handling may cause damage and void your warranty If dust and paper scraps remain on the inside or outside of the machine machine performance and print quality will suffer so the machine should be cleaned periodically Keep the following guidelines in mind Turn off the machine unplug the power cord and disconnect interface cable before cleaning Do not spill water or detergent into the machine otherwise the machine will be damaged and an electric shock may occur AOp The fuser unit is hot When the engine cover is opened the fuser unit temperature drops gradually one hour wait time AN Be careful when cleaning the inside of the machine or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the machine Use a soft cloth to clean the machine Never spray cleaning solutions directly on the machine s surface the spray could penetrate through the air vents of the machine and damage the internal circuits Avoid using abrasive or corrosive solutions or solutions that contain sol vents such as alcohol and benzene to clean the machine Always test any cleaning solution such as mild dete
47. Name and Comment to access the settings for use again later m Name Type in the name of the settings to be saved Comment Add a simple comment to the settings to be saved Afterward the saved settings can be selected from the drop down list To change the registered settings click Edit Select Default from the drop down list to reset the functions in all tabs to their default values Paper View Click the button to display a sample of the page layout in the figure area Bey This button does not appear on the Watermark Quality and Version tabs 78 Printer Driver Settings Printer View Click the button to display an image of the printer in the figure area Bes This button does not appear on the Version tab Watermark View Click the button to display a preview of the watermark Bes This button appears only when the Watermark tab is selected Quality View Click the button to display a sample of the settings selected in the Quality tab Bes This button appears only when the Quality tab is selected Default Click the button to reset the settings to their defaults Bes This button does not appear on the Version tab Bey When this button is clicked the settings in the displayed dialog box are reset to their defaults The settings on other tabs are not changed Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select th
48. Printers directory 2 In the Uninstall window select the KONICA MINOLTA bizhub C10 and then click Uninstall 3 The bizhub C10 printer driver will be uninstalled from your computer Displaying Printer Driver Settings Windows XP Server 2003 1 From the start menu select Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA bizhub C10 printer icon and select Printing Preferences Windows 2000 1 From the Start menu select Settings and then click Printers to display the Printers directory 2 Right click the KONICA MINOLTA bizhub C10 printer icon and select Printing Preferences Windows Vista 1 From the Start menu select Control Panel and then click Hardware and Sound to select Printers 76 Uninstalling the Printer Driver for Windows 2 Right click the KONICA MINOLTA bizhub C10 printer icon then select Printing Preferences Displaying Printer Driver Settings 77 Printer Driver Settings Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel Click to exit the Properties dialog box without saving any changes made Apply Click to save all changes without exiting the Properties dialog box Bes Depending on the version of the operating system Apply may not appear Help Click to view the help Easy Set Click Save to save the current settings Specify a
49. SOLUTION Setting 150x150 300x300 600x600 Select the default scanning resolution for scan to E mail operations 2 IMAGE FOR MAT Select the default format for saving files with scan to Setting TIFF PDF E mail operations Bz PDF data can be opened in Adobe Acrobat Reader Be TIFF files of images that have been scanned with the Color or Gray setting cannot be opened with the Windows Picture and FAX Viewer which is included with Windows XP as a standard component These files can be opened with image processing applications such as PhotoShop Microsoft Office Document Imaging or ACDsee 3 CODING METHOD Setting MH MR MMR Select the default compression method for scan to E mail operations With MMR the compression ratio is higher but the recipient s fax machine may be incompatible With MH the compression ratio is lower but most fax machines are compatible Select the setting suitable for the recip ient s fax machine Configuration Menu Overview 37 38 Configuration Menu Overview Media Handling 3 Print Media Specifications Media Media Size Tray Duplex Copy Print Direct FAX Inch Millimeter Print A4 8 2 x 11 7 210 0 x 297 0 1 2 Yes Yes Yes Yes Yes B5 JIS 7 2 x 10 1 182 0 x 257 0 1 No Yes Yes Yes No A5 5 9
50. Scan Mode Settings The scan mode settings such as the data format and compression encoding method can be changed from the screen for selecting the resolution If the settings are not changed scan data will be sent using the default scan mode settings es For more details refer to SCANNER SETTING Menu on page 37 1 Using the lt and gt keys select the color mode and then press the Menu Select key 2 Using the lt and gt keys select the resolution 150 x 150 dpi 300 x 300 dpi or 600 x 600 dpi and then press the W key The screen for selecting the data format appears 3 Using the lt and gt keys select the data format TIFF or PDF for E mail attachments and then press the W key Bes PDF data can be opened in Adobe Acrobat Reader Bes TIFF files of images that have been scanned with the Color or Gray setting cannot be opened with the Windows Picture and FAX Viewer which is included with Windows XP as a standard component These files can be opened with image processing applications such as Pho toShop Microsoft Office Document Imaging or ACDsee To cancel the settings press the Cancel C key The screen for select ing the color mode appears again To quit making changes to the scan mode settings press the Start key If GRAY or COLOR was selected for the color mode in step 1 the screens in steps 4 and 5 do not appear 4 Using the lt and gt keys adjust the density f
51. To Replace a Toner Cartridge 129 Replacing the drum cartridge 136 Contents V 10 11 Mai Ntemane isnin ese ad nee rn aE eaaa aaan naanin daR Aiea 141 Maintaining the Machine 142 Cleaning the machine 144 Exterior 144 Interior 145 Cleaning the Media Feed Roller and Laser Lens 145 Cleaning the Duplex Option Feed Rollers 151 Cleaning the Media Feed Rollers for Tray 2 152 Cleaning the Media Feed Rollers for the ADF 154 Storing the machine 155 Troubleshooting iiaa ahi hi el aed el ena a 157 Introduction 158 Preventing Media Misfeeds 159 Understanding the Media Path 160 Clearing Media Misfeeds 160 Media Misfeed Messages and Clearing Procedures 161 Clearing a Media Misfeed in the Machine 162 Clearing a Media Misfeed from the Duplex Option 172 Clearing a Media Misfeed from the ADF 173 Solving Problems with Media Misfeeds 175 Solving Other Problems 178 Solving Problems with Printing Quality 184 Status Error and Service Messages 191 Status Messages 191 Error Messages 192 Service Messages 199 Installing ACCESSOMIES 2isc i120 aaa a tet hein eet and 201 Introduction 202 Duplex Option 203 Installing the Duplex Option 203 Tray 2 207 Installing Tray 2 207 Append Kana ete ee eas ee en ea EE ee ed 209 Technical Specifications 210 Consumable Life Expectancy Chart 213 User Replaceable 213 Service Replaceable 213 Entering Text 214 Key Operation 214 Entering Fax Numbers 214 Entering Names 215 Entering E mail Addresses 215 Changing I
52. all air is removed and make sure that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the machine 4 Slide the media guides against the edges of the envelopes Loading Media 53 5 Reattach the lid Pull the scanner unit release lever Bes Before printing on enve lopes be sure to perform steps 6 through 11 Ees The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 54 Loading Media T Open the scanner unit w 5 Q a o cS 5 N S g sS BS a9 s Ees Be careful not to touch 8 Pull the lever and then open the engine cover Ees Do not touch the transfer belt 55 Loading Media Ees If there is media in the output bin remove it Be Before opening the engine cover be sure to fold up the output bin 9 Raise the fuser separator levers on the fuser unit 56 Loading Media 1 0 Carefully close the engine cover 57 Loading Media 1 1 Carefully close the scanner unit Before printing on media Bz other than envelopes be sure to move the fuser separ
53. an be corrected Press the Menu Select key then the Y key three times Check that the FAX REGISTRATION screen appears and then press the Menu Select key Check that the ONE TOUCH DIAL screen appears and then press the Menu Select key Press the one touch dial key that you want to change or delete OA OO N Press the Cancel C key 116 Registering Recipients Bes If a one touch dial key programmed with a group of E mail addresses is pressed the message GROUP appears in the upper right corner of the screen To delete the group press the Cancel C Key Be To change group dialing refer to Changing Deleting Group Dialing Information on page 121 6 Using the lt and gt keys select either EDIT or DELETE and then press the Menu Select key Bey If EDIT was selected the name is displayed Continue with step 7 Bey If DELETE was selected the settings programmed for the one touch dial key are deleted and the message SELECT REGIST KEY appears again Skip to step 9 Bes If the one touch dial number used in group dialing is deleted it is also deleted from the corresponding group dialing T Change the name E mail address as desired Be For details on changing the name refer to Entering Text on page 214 If you try to change the settings for a one touch dial number used in group dialing a confirmation message appears asking whether or not to keep the change
54. any applicable laws and regulations regarding export control of any countries Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals The following is not a complete list but is meant to be used as a guide to responsible copying Financial Instruments Personal checks Traveler s checks Money orders Certificates of deposit Bonds or other certificates of indebtedness Stock certificates Legal Documents Food stamps Postage stamps canceled or uncanceled Checks or drafts drawn by government agencies Internal revenue stamps canceled or uncanceled Passports Immigration papers Motor vehicle licenses and titles House and property titles and deeds General Identification cards badges or insignias Copyrighted works without permission of the copyright owner In addition it is prohibited under any circumstances to copy domestic or foreign cur rencies or works of art without permission of the copyright owner When in doubt about the nature of a document consult with legal counsel Bes In order to prohibit the illegal reproduction of certain documents such as paper currency this machine is equipped with a counterfeit prevention fea ture Due to the counterfeit prevention feature that this machine is equipped with images may be distorted For EU member states only This symbol means Do not dispo
55. ations Consumable Life Expectancy Chart User Replaceable Item Average Life Expectancy in Simplex Pages Toner cartridge At 5 coverage using A4 Letter plain paper Starter in box Cartridge 1 500 pages Y M C Continuous 4 500 pages Y M C K Continuous Replacement Cartridge 4 500 pages Y M C K Continuous Drum cartridge At 5 coverage using A4 Letter plain paper Monochrome 45 000 pages Continuous Full color 11 250 pages Continuous Service Replaceable Item Average Life Expectancy in Simplex Pages Fuser unit Transfer belt unit Transfer roller included with the transfer belt unit 120 000 pages Monochrome 125 000 pages Continuous Full color 33 700 pages Continuous 120 000 pages Technical Specifications 213 Entering Text When specifying the user name or programming the recipient name with one touch dial keys letters accented characters numbers and symbols can be entered Key Operation Use the keypad to enter numbers letters and symbols List of characters available with each key of the keypad Entering Fax Numbers Keypad Available Available characters Key characters Registration of USER FAX NO 1 1 A 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 6 6 6 6 7 7 7 7 8 8 8 8 9 9 9 9 0 0 0 space 0 y To display your fax nu
56. ator levers on the fuser unit to their original positions Loading Media 58 Loading Labels Postcard Thick Stock Transparency Glossy media 1 Remove the lid from Tray 1 2 Slide the media guides to pro vide more space between them Loading Media 59 3 Load the media face up in the tray Bes Up to 50 sheets can be loaded into the tray at one time 4 Slide the media guides against the edges of the media 5 Reattach the lid 60 Loading Media Tray 2 Bey Only plain paper can be loaded in Tray 2 Loading Plain Paper 1 Pull out Tray 2 as far as possi ble 2 Lift up Tray 2 to remove it Loading Media 61 3 Remove the lid from Tray 2 4 Press down the media pressure plate to lock it into place 5 Load the paper face up in the tyay Bes Do not load above the 100 line Up to 500 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 62 Loading Media 6 Reattach the lid to Tray 2 T Reinsert Tray 2 into the machine Loading Media 63 About Duplex Printing You should verify that the duplex option is physically installed on the machine to successfully duplex the job Check your application to determine how to set your margins for duplex printing Note Only plain paper are 60 90 g m 16 24 Ib bond can be autoduplexed See Specifications on page 40 Dupl
57. aving and scanning the type of the document refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD ROM 122 Basic Scan to PC Operation Scan to PC using the Original Glass Press the Scan key to enter Scan mode Press Aor YW to select SCAN TO PC Lift to open the ADF cover Place the original document face down on the original glass and align the document on the scales above and to the left of the original glass Gently close the ADF cover Oo AON Press the Start key Scanning starts and then the scan data is saved to the specified folder Bes If the specified folder is not created first the location to save scanned document is specified in My Documents KONICAMINOLTA bizhub C10 My Data folder Bey For details of saving and scanning the type of the document refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD ROM Basic Scan to PC Operation 123 124 Basic Scan to PC Operation Replacing Consumables Replacing the Toner Cartridge Note Failure to follow instructions as outlined in this manual could result in voiding your warranty Your machine uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the machine or on yourself Bes Install only new toner cartridges in your machine If a used toner car tridge is installed the indicator message will not clear
58. b C10 Facsimile User s Guide REPORTING Menu 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT Specify the settings for printing the fax report For details refer to the bizhub C10 Facsimile User s Guide 32 Configuration Menu Overview USER SETTING Menu Bey Manufacturer s default settings appear in bold 1 FAX PTT SET TING Select the country where this machine is installed For details refer to the bizhub C10 Facsimile User s Guide Bes If the country is changed settings for other functions may also be changed 2 DATE amp TIME Specify the date and time Specify the time in the 24 hour format Use the keypad to specify the settings For details refer to the bizhub C10 Facsimile User s Guide 3 DATE FORMAT Specify the order of the year month and day spec ified in 2 DATE amp TIME For details refer to the bizhub C10 Facsimile User s Guide 4 PRESET ZOOM Setting INCH METRIC Select whether the preset zoom ratios are set in inches or millimeters The default setting for USA and Canada is INCH and the default setting for other countries is MET RIG 5 USER FAX NO 6 USER NAME Enter your fax number For details refer to the bizhub C10 Facsimile User s Guide Enter your name For details refer to the bizhub C10 Facsimile User s Guide Configuration Menu Overview 33 DIRECT PRINT Menu
59. be specified The zoom ratio cannot be changed using the keypad 90 Making Basic Copies Selecting the Copy Density Bes If A is displayed press the Light Dark key twice to specify the copy density 1 Press the lt or gt key to select the desired copy density As the indicator is moved to the right the density becomes darker As the indicator is moved to the left the density becomes lighter Bes The copy density can also be selected by pressing the Light Dark key Press the Light Dark key to display the DENSITY screen Press the or gt key to select the copy density and then press the Menu Select key Selecting the Media Tray Bes If the optional Tray 2 is not installed the tray cannot be selected 1 Press the Function key 2 Press the A or W key to select 1 TRAY SELECT and then press the Menu Select key Bey If Tray 2 is not installed 1 TRAY SELECT does not appear 3 Press the lt or gt key to select the TRAY1 or TRAY2 and then press the Menu Select key Making Basic Copies 91 Making Advanced Copies This section contains descriptions of setting 2in1 copying ID card copying duplex Double Sided copying and collated copying Bes 2in1 copying duplex Double Sided copying ID card copying and collated copying cannot be combined Setting 2in1 Copying If 2in1 copying is set two document pages can be copied together onto a sin gle page Bey With 2in1 copying load
60. bizhub C10 Printer Copier Scanner User s Guide 4556 9607 00A Thank You Thank you for purchasing a bizhub C10 You have made an excellent choice Your bizhub C10 is specially designed for optimal performance in Windows and Macintosh environments Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES INC All other trademarks and registered trademarks are the property of their respective owners Copyright Notice Copyright 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Marunou chi Center Building 1 6 1 Marunouchi Chiyoda ku Tokyo 100 0005 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of mer chantability and fitness for a particular purpose with regard to this guide KONICA MINOLTA BUSINESS TECHNOLOGIES
61. book spread on the original glass otherwise the original glass may be damaged Documents that can be loaded into the ADF The following types of documents can be loaded into the ADF Document media type Plain paper 60 to 128 g m 16 to 34 Ib Weight Maximum document size Legal Media capacity 50 sheets Do not load the following types of documents into the ADF m Documents containing pages of different sizes E Wrinkled folded curled or torn documents m Highly translucent or transparent documents such as overhead transpar encies or diazo photosensitive paper Coated documents such as carbon backed paper Documents printed on paper thicker than 128 g m 34 Ib Documents with pages bound together with paper clips or staples Documents that are bound in a book or booklet Documents with pages bound together with glue Original Media 69 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes 70 Original Media Loading a Document to be Copied Placing a document on the original glass 1 Lift to open the ADF cover 2 Position the document on the original glass Document Bes Align the document with the arrow on the left side toward the rear of the machine Loading a Document to be Copied 71 3 Gently close the ADF cover Loading a document into the ADF 1 Put the do
62. can be printed TX RESULT REPORT Prints the results of fax transmissions For details refer to the bizhub C10 Facsimile User s Guide RX RESULT REPORT Prints the results of fax receptions For details refer to the bizhub C10 Facsimile User s Guide ACTIVITY REPORT MEMORY DATA LIST MEMORY IMAGE PRINT Prints the results of fax transmissions and receptions For details refer to the bizhub C10 Facsimile User s Guide Prints the information for queued fax transmis sions For details refer to the bizhub C10 Fac simile User s Guide Prints the information and a reduced first page of queued fax transmissions For details refer to the bizhub C10 Facsimile User s Guide ONE TOUCH LIST Prints a list of the destinations programmed for one touch dialing For details refer to the bizhub C10 Facsimile User s Guide SPEED DIAL LIST Prints a list of the destinations programmed for speed dialing For details refer to the bizhub C10 Facsimile User s Guide GROUP DIAL LIST Prints a list of the one touch dialing groups For details refer to the bizhub C10 Facsimile User s Guide MENU MAP Prints the configuration menu and its settings 20 Checking the Machine Status and Settings CONFIGURATION PAGE Prints a rough estimate of the percentage of toner remaining and the settings information and status of this machine DE
63. ch the lid Be If the paper in Tray 2 is being used perform the procedure starting from step 14 for clearing a media misfeed 1 4 Pull out Tray 2 as far as possi ble 1 5 Lift up Tray 2 to remove it Clearing Media Misfeeds 169 1 6 Remove any misfed paper 1 T Remove the lid from Tray 2 and then remove all paper from the tray 1 8 Fan the paper and align its edges 1 9 Load the media in Tray 2 and attach the lid 170 Clearing Media Misfeeds 20 Reinsert Tray 2 171 Clearing Media Misfeeds Clearing a Media Misfeed from the Duplex Option 1 Open the duplex cover 2 Carefully pull out the misfed media Bes Always remove the mis fed media in the feed direction as shown only 3 Carefully close the duplex cover 172 Clearing Media Misfeeds Clearing a Media Misfeed from the ADF 1 Open the ADF feed cover 2 Remove the document into the ADF document feed tray 3 Lift to open the ADF cover Clearing Media Misfeeds 173 4 Remove any misfed media Close the ADF cover 5 6 Close the ADF feed cover Clearing Media Misfeeds 174 Solving Problems with Media Misfeeds Bey Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media or original media
64. ck or transpar properly in the driver ency The machine is set to It takes time for printing to start in power saving mode power saving mode The job is very com Wait No action needed plex A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your spe unapproved toner cific machine cartridge is installed X TONER INCOR RECT is displayed in the message win dow Blank pages One or more of the Check the toner cartridges The image are printed toner cartridges are will not print correctly or not at all if the defective or empty cartridges are empty The wrong media is Check that the media type being used Not all pages The Cancel key was Make sure no one pressed the Cancel print pressed key while your job was printing The tray is empty Check that the tray is loaded with media in place and secure A document is printed Print the overlay file using a bizhub with an overlay file C10 printer driver which has been cre ated by a bizhub C10 printer driver Some parts If the Mediatypeis Press the A or W key to adjust the of the image Envelope and the zoom ratio are lost with zoom ratio for 2in1 2in1 copying copying will be less than 50 the zoom ratio is set to 50 180 Solving Other Problems Symptom Cause Solution Machine resets or turns off fre quently You are experienc ing duplex p
65. cument into the ADF document feed tray face up Bes Before loading a docu ment into the ADF check that no document pages remain on the original glass 2 Adjust the document guides to the document size 72 Loading a Document to be Copied Using the Printer Driver 4 Selecting Printer Driver Options Defaults for Windows Before you start working with your machine you are advised to verify and change the default printer driver settings if necessary Also in case you have options installed you should declare the options in the printer driver 1 Choose the driver s properties as follows Windows XP Server 2003 From the start menu select Printers and Faxes to display the Print ers and Faxes directory Right click the KONICA MINOLTA bizhub C10 printer icon and select Printing Preferences Windows 2000 From the Start menu select Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA bizhub C10 printer icon and select Printing Preferences Windows Vista From the Start menu select Control Panel and then click Hardware and Sound to select Printers Right click the KONICA MINOLTA bizhub C10 printer icon and then select Printing Preferences 2 If you have installed available options proceed with the next step Other wise proceed with step 8 3 Select the Device Options Setting tab 4 Check the options that have been correctly identifie
66. d Ees Since Auto Configure is selected as a default with this driver installed options are automatically identified If the options are not correctly identified follow the operations described in steps 5 through 7 5 Clear the Auto Configure check box 6 Select an option one at a time and then select Installed from Settings Installed appears to the right of the option in the Device Options list Bey To uninstall an option select the option to be uninstalled in the Device Options list and then select Not Installed from Settings T Click Apply Bey Depending on the version of the operating system Apply may not appear If this is the case continue with the next step 8 Select the Basic tab Select the default settings for your machine such as the default media format you use 9 Click Apply 74 Selecting Printer Driver Options Defaults for Windows 1 0 Click OK to exit from the Printing Preferences dialog box Selecting Printer Driver Options Defaults for Windows 75 Uninstalling the Printer Driver for Windows This section describes how to uninstall the bizhub C10 printer driver if neces sary Windows XP Server 2003 Vista 1 From the start menu select All Programs to select KONICAMINOLTA bizhub C10 and then select Uninstall 2 When the Uninstall dialog box appears click the OK button to uninstall Windows 2000 1 From the Start menu choose Settings and then Printers to display the
67. d glossy media or transparencies are loaded in Tray 2 Remove the moist media and replace it with new dry media Special media must be loaded in Tray 1 only The recommended transparency or label sheet is facing the wrong way in Tray 1 Load the transparencies or label sheets according to the manufacturer s instructions 176 Solving Problems with Media Misfeeds Symptom Cause Solution Media is mis feeding Envelopes are facing the wrong way in Tray 1 Transparencies have collected static elec tricity in the tray Load the envelopes in Tray 1 with the flaps facing down If the flaps are on the long edge load the envelopes with the flap toward the left of the machine with the flaps facing down Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Specifications on page 40 Also refer to http konicaminolta com for a complete list of currently approved media The media feed roller is dirty Clean the media feed roller For more details refer to Interior on page 145 Solving Problems with Media Misfeeds 177 Solving Other Problems Symptom Cause Solution Machine The power cord is not Turn off t
68. d media into the specified tray TEXT x1 00 1 A PD XXX Warn Fax A fax error occurred while an operation was being per formed in Copy mode Press the Fax key to check the error condi tion and take appropri ate measures CANNOT CONNECT XXX Server While the scanned document was being sent in Scan mode a connection with the specified server could not be established Check the Network and E mail settings and send the data again CANNOT GET IP SMTP Server The IP address of the SMTP server could not be obtained from the DNS server Check the Network and E mail settings and send the data again COMM ERROR SMTP Server While data was being sent in Scan mode the connec tion to the server was cut Check the Network and E mail settings and send the data again DISCONNECT SMTP Server In Scan mode the connection to the server was cut Check the Network and E mail settings and send the data again DOC FEED COVER OPEN The ADF feed cover Close the ADF feed is opened cover Displaying alternately CLOSE DOC FEED COVER 192 Status Error and Service Messages This message means Do this DOCUMENT COVER OPEN Displaying alternately CLOSE DOCUMENT COVER The document is loaded into the ADF but the ADF is opened Close the ADF DRUM Displaying alternately END The drum cartri
69. d one touch dial number in the group dialing If the Menu Select key is pressed the corresponding one touch dial num ber programmed in group dialing is kept If the Cancel C key is pressed the corresponding one touch dial number programmed in group dialing is deleted 8 When you are finished making changes press the Menu Select key The message SELECT REGIST KEY appears 9 To change or to delete other one touch dial information press the one touch dial key and then repeat the procedure starting from step 5 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Speed Dialing Programming a Speed Dial Number Register frequently used E mail addresses with speed dial numbers maxi mum 100 Enter the speed dial number when sending an E mail to recall them Registering Recipients 117 Press the Menu Select key then the Y key three times Check that the FAX REGISTRATION screen appears then press the Menu Select key and then press W key oOo N Check that the SPEED DIAL screen appears and then press the Menu Select key 4 Using the keypad enter the 3 digits speed dial number ex 011 that you want to program Bes If the speed dial number that is entered is already registered with a recipient the message REGISTERED appears Press the Menu Select key and then press a speed dial number with no recipient reg ister
70. d tray 3 d Document output tray Bes The ADF may appear as document cover in sta tus and error messages 4 Engine cover 5 Digital Camera Direct Photo Print port Tray 1 Multipurpose tray Front cover oN Original glass 9 Original cover pad 10 Scanner unit 11 Scanner unit release lever Getting Acquainted with Your Machine 3 Rear View oa BR O N gt Power switch TEL telephone jack LINE telephone line jack USB port 10Base T 100Base TX IEEE 802 3 Ethernet Interface port Inside a A OO N Fuser unit Fuser separator levers Transfer belt unit Drum cartridge Toner cartridge carousel con taining 4 toner cartridges C M Y and K 6 Scanner lock Toner cartridge Getting Acquainted with Your Machine Front View with Options 1 Tray 2 Rear View with Options 1 Duplex option Getting Acquainted with Your Machine Drivers and Documentation CD ROM Printer Drivers Drivers Use Benefit Windows XP Server 2003 2000 Vista Windows XP Server 2003 Vista for 64bit Macintosh OS 10 2 8 or later These drivers give you access to all of the printer features including finishing and advanced layout For details refer to Displaying Printer Driver Set tings on page 76 Scanner Drivers Drivers TWAIN Driver for Windows XP Se
71. dge has reached the end of its service life Replace the drum car tridge DRUM Displaying alternately LOW The drum cartridge is near the end of its life Prepare a new drum cartridge DRUM CARTRIDGE NOT INSTALLED The drum cartridge is not installed Install the drum car tridge DRUM LIFE END Displaying alternately CHANGE DRUM The waste toner bottle in the drum cartridge is full Replace the drum car tridge DUPLEX COVER OPEN Displaying alternately CLOSE DUPLEX COVER Duplex cover is open Close the duplex cover FILE FULL Displaying alternately PRESS ANY KEY The memory has becomes full while scanning a docu ment in Scan mode Turn the machine off and then after waiting a few seconds turn it on again Decrease the amount of data to be scanned for example by decreasing the resolu tion and then try scanning again FRONT COVER OPEN Displaying alternately CLOSE FRONT COVER The engine cover is opened Close the engine cover Status Error and Service Messages 193 This message means Do this JOB CANCELED While a document was being scanned from the original glass in Scan mode more than one minute had passed after the first page of the document was scanned or the data could not be sent Therefore the scan job was auto matically canceled Turn the mach
72. e output media size Zoom expand reduce documents Specify the paper source Specify the type of media Specify the number of copies Turn on off job collation Printer Driver Settings 79 Layout Tab The Layout Tab allows you to m Print several pages of a document on the same page N up printing Rotate the print image 180 degrees Specify Double Sided printing Specify booklet printing Specify image shift settings Overlay Tab Bes Be sure to use overlays with print jobs with a media size and orienta tion that matches the overlay form In addition if settings have been specified for N up or Booklet in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to E Select the form Overlay to use E Add edit or delete overlay files m Print the form on all pages or only the first page Watermark Tab The Watermark Tab allows you to E Select the watermark to be used E Add edit or delete watermarks Print the watermark on the background Print the watermark on only the first page Print multiple copies of the selected watermark on a single page Quality Tab The Quality Tab allows you to m Specify whether to print in color or black and white m Adjust the contrast Contrast Control the darkness of an image Brightness Adjust the saturation of printed image Saturation Specify the color matching for printing documents 80 Printer Dr
73. ed 5 Enter the name of the speed dial to be programmed and then press the Menu Select key Bes Text up to 20 characters long can be entered for the name Bes For details on entering editing text and the characters that can be entered refer to Entering Text on page 214 Bey To cancel programming press the Cancel C key To cancel program ming while the name is being entered press the Menu Select key and then press the Cancel C key 6 Using the keypad enter the E mail address of the recipient and then press the Menu Select key The entered information is registered with the speed dial number and then the speed dial input screen appears Ees The E mail address can contain a maximum of 50 characters Bey For details on entering editing addresses refer to Entering Text on page 214 Bes To cancel programming press the Cancel C key To cancel program ming while the address is being entered press the Menu Select key and then press the Cancel C key T To program another speed dial number enter the speed dial number and then repeat the procedure starting from step 4 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Changing Deleting Speed Dial Information The registered speed dial information can be corrected 1 Press the Menu Select key then the W key three times 118 Registering Recipients Check that
74. edia 47 Labels 44 Letterhead 45 Plain paper 41 Postcard 45 Thick stock 42 Transparency 46 Print quality 184 Print screen 18 Printer driver 78 Setting 76 220 Index Q Quality 89 Quality tab 80 R Replace Drum cartridge 136 Toner cartridge 126 S Scan 100 TWAIN driver 101 WIA driver 102 Scan mode settings 113 Scan to E mail Basic scan to E mail operation 105 Scanned image size 114 Scanner driver 101 Select media tray 91 Service messages 199 Specifying a recipient 110 Direct entering 110 One touch dial key 110 Speed dial 111 Specifying recipient 110 List 111 Phone book 111 112 Search 112 Speed dial Specifying recipient 111 Storage Machine 155 Print media 68 System requirements 8 T Thick stock 42 Transparency 46 Tray 2 207 Troubleshooting 157 Media misfeed 175 Status error and service messages 191 TWAIN driver 101 V Version tab 81 W Watermark tab 80 WIA driver 102 Z Zoom ratio 89 Index 221 222 Index
75. en it out return it to the tray and realign the media guides Entire sheet is printed in black or color One or more of the toner cartridges may be defective The drum cartridge may be defective Remove the toner cartridges and check for damage If it is damaged replace it Remove the drum cartridge and check for damage If it is damaged replace it 184 Solving Problems with Printing Quality Image is too dark Printer Printer Printer Printer Symptom Cause Solution Image is too Laser lens is dirty Clean the laser lens light there is The copy density is Select a darker copy density low image set too light density The media is moist from humidity Remove the moist media and replace with new dry media There is not much toner left in the car tridge Replace the toner cartridge One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it Media type is set incorrectly The copy density is set too dark When printing envelopes labels post cards thick stock glossy media or transparencies specify the appropriate media type in the printer driver Select a lighter copy density The document was not pressed close enough against the original glass One or more of the toner cartridges may be defective Position the document
76. en removing the misfed media Make sure not to spill any toner inside the machine AOp Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap 160 Understanding the Media Path hw p If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clearing the media misfeed the misfeed message in the message window persists open and close the engine cover This should clear the mis feed message Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference PAPER MISFEED page 162 Displaying alternately OPEN FRONT COVER PAPER JAM page 162 Displaying alternately OPEN FRONT COVER PAPER JAM page 172 Displaying alternately OPEN DUPLEX COVER ORIGINAL DOC JAM page 173 Displaying alternately OPEN DOC FEED COVER Clearing Media Misfeeds 161 Clearing a Media Misfeed in the Machine 1 Pull the scanner unit release lever Ees The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 162 Clearing Media Misfeeds 2 Open the scanner unit w 5
77. eplacing the Toner Cartridge 133 1 2 Press down on the toner car tridge until it snaps into place 1 3 Close the front cover Bes Before closing the engine cover be sure to close the front cover The front cover cannot be closed after the engine cover is closed po oO gt Q S o D E oO oO lt oO 2 2 S 5 2 ov O m Replacing the Toner Cartridge 134 1 5 Carefully close the scanner unit Be When the scanner unit is closed the black toner cartridge automatically moves so that it can be replaced With each press of the TC Change key the yellow then magenta toner cartridge moves so that it can be replaced 1 6 Press the Stop Reset key The message is erased from the message window and machine is reset so that it can continue printing Be If no operation is performed for more than 30 seconds after the scanner unit is closed the machine is automatically reset so that it can print Be The machine must complete a calibration cycle less than 2 min utes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed Replacing the Toner Cartridge 135 Replacing the drum cartridge When the drum cartridge reaches the end of its service life the messages DRUM LIFE END and CHANGE DRUM alternately appear Follow the pro cedure described below to rep
78. er Printer If the problem is not resolved even after all of the above have been per formed contact Technical Support with the error information 190 Solving Problems with Printing Quality Status Error and Service Messages Status error and service messages are displayed in the message window They provide information about your machine and help you locate many prob lems When the condition associated with a displayed message has changed the message is cleared from the window Status Messages This message means Do this CANCELLING JOB The job is being cancelled ENERGY SAVE IMAGING The machine is in Energy Save mode to reduce power consumption during periods of inactivity The image from the digital camera is being rendered PLEASE WAIT After replacing a toner car tridge or after rebooting your machine after environ mental changes your machine automatically pauses to do an Auto Image Density Con trol AIDC cycle This pro cess is provided to make reliable machine operation with optimum output quality possible The machine is warming up No action needed Status Error and Service Messages 191 Error Messages Bez For details on fax error messages refer to the bizhub C10 Facsimile User s Guide This message means Do this EMPTY Tray 1 or Tray 2 ran out of paper Loa
79. eration make sure the TWAIN scanner driver the printer driver and LinkMagic Winidows only have been installed to your PC es When you operate Scan to PC make sure whether LinkMagic is acti vated or LinkMagic icon is displayed on notification area Scan to PC using the ADF If the ADF is used original documents containing multiple pages can be auto matically scanned Bes Do not load original documents that are bound together for example with paper clips or staples Do not load more than 50 sheets otherwise an original document mis feed or damage to the document or machine may occur If the original document is not loaded correctly it may not be fed in straight or an original document misfeed or damage to the document may occur Do not open the ADF cover while documents loaded into the ADF are being scanned Press the Scan key to enter Scan mode Press Aor W to select SCAN TO PC Make sure that there is no document on the original glass Stack the document in the ADF document feed tray face up with the first page to be sent on the top of the stack Adjust the document guides to the document size Press the Start key Scanning starts and then the scan data is saved to the specified folder Oo AON Bes If the specified folder is not created first the location to save scanned document is specified in My Documents KONICAMINOLTA Link Magic for bizhub C10 My Data folder Bey For details of s
80. essed while copying PRESS THE START KEY TO RESUME appears To continue copying press the Start B amp W key or the Start Color key To stop copying press the Stop Reset key Specifying the Copy Quality The copy quality can be set according to the contents of the document Press the Quality key 2 Press the lt or gt key to select MIX TEXT or PHOTO and then press the Menu Select key The main screen appears again Specifying the Zoom Ratio The zoom ratio can be specified either by selecting a preset zoom ratio or by specifying a custom zoom ratio Making Basic Copies 89 Selecting a Preset Zoom Ratio 1 Press the Reduce Enlarge key until the desired zoom ratio is selected Bes The zoom ratio changes in the following order with each press of the Reduce Enlarge key When USER SETTING PRESET ZOOMis set to METRIC 1 15731 412 00 0 50 0 70 0 81 When USER SETTING PRESET ZOOMis set to INCH 1 2931 542 00 0 50 0 64 0 78 The zoom ratio cannot be changed using the keypad Ng Depending on the selected preset zoom ratio a sample of the change to the media size may appear in the status area in the lower right cor ner of the message window The sample of the media size change will disappear after 5 seconds Specifying a Custom Zoom Ratio 1 Press the A or W key until the desired zoom ratio is displayed Bes Each press of the 4 or Y key changes the zoom ratio by 0 01 A setting between 0 50 and 2 00 can
81. exing envelopes labels transparencies postcards or glossy media is not supported The following Double Sided Booklet settings are available Bes With duplexing the back side is printed first and then the front side is printed Double Sided If Short Edge Binding is selected the pages will be laid out to flip at the top If Long Edge Binding is selected the pages will be laid out to flip at the sides 64 About Duplex Printing Booklet AN If Left Binding is selected the pages can be folded as a left bound booklet If Right Binding is selected the pages can be folded as right bound booklet a About Duplex Printing 65 Output Bin All printed media is output to the face down output bin This tray has a capac ity of approximately 100 sheets A4 Letter of 80 g m 22 Ib media es If the media is stacked too high in the output bin your machine may experience media misfeeds excessive media curl or static buildup Bey Remove transparencies as soon as possible from the output bin to avoid static buildup The output bin can be adjusted to two angles as shown in the illustra tion at the right Bes Press and hold in the button on the right side of the output bin to lower the bin to the horizontal position 66 Output Bin Bes When printing on postcards make sure that the output bin is horizontal If the output bin is
82. fter scanning of the document is finished Bes When LONG EDGE or SHORT EDGE is selected duplex Dou ble Sided copying is performed as described below If LONG EDGE is selected the pages will be laid out to flip at the sides If SHORT EDGE is selected the pages will be laid out to flip at the top Making Advanced Copies 95 Duplex Double Sided Copying From the Original Glass Duplex Double Sided copying can be performed either from the original glass or from the ADF The description for duplex Double Sided copying with the original glass is provided below 1 Position the document on the original glass Bes For details on positioning the document on the orig inal glass refer to Plac ing a document on the original glass on page 71 2 Press the Function key and set duplex Double Sided copying Be For details on setting duplex Double Sided copying refer to Set ting Duplex Double Sided Copying on page 95 3 To print color copies press the Start Color key To print monochrome copies press the Start B amp W key Scanning of the document begins 4 When NEXT PAGE appears in the message window place the second document page on the original glass and then press the Start Color key or the Start B amp W key After the second page back side is scanned printing begins automati cally The main screen appears again Making Advanced Copies Setting Collated
83. fying the addresses for additional recipients press the Menu Select key 1 0 Using the lt and gt keys select the color mode COLOR GRAY or B W and then press the Menu Select key 11 Using the lt and gt keys select the resolution 150 x 150 dpi 300 x 300 dpi or 600 x 600 dpi and then press the Menu Select key Bes The 600 x 600 dpi resolution cannot be selected if COLOR or GRAY was Selected as the scan mode in step 10 Bes To specify detailed settings for the scan mode such as the data format and compression encoding method press the Wkey For information on specifying detailed settings refer to Changing the Scan Mode Settings on page 113 1 2 Press the Menu Select key Scanning starts Bey To change the size of the scanned image press the Y key before pressing Start key For information on changing the size refer to Changing the Scanned Image Size on page 114 108 Basic Scan to E mail Operation 1 3 When scanning a document containing several pages place the next page on the original glass when the message NEXT PAGE appears and then press the Menu Select key Repeat step 14 until all of the pages in the document have been scanned 1 4 Press the Start key Transmission starts Bes To stop scanning and stop the transmission press the Stop Reset key A message appears that requests to select to cancel the job Select Yes a
84. he machine confirm that the power is not correctly plugged into power cord is correctly plugged into on the outlet the outlet and then turn on the machine Something is wrong Plug another electrical appliance into with the outlet con the outlet and see whether it operates nected to the properly machine The power switch is Turn the power switch off O position not correctly turned then turn it back to the on I position on I position The machine is con Use a power source with the specifica nected to an outlet tions listed in appendix A Technical with a voltage or fre Specifications quency that does not match the machine specifications The control One of the toner car Remove the toner cartridges and panel dis tridges may be defec check for damage If it is damaged plays tive replace it TONER Printed with heavy See specifications in Appendix A LOW much toner coverage sooner than expected Cannot print The tray is empty Check that at least Tray 1 is loaded the machine with media in place and secure Status list There is a media mis Clear the media misfeed feed When the If a fax is received it To print a received fax change the paper type or could not be printed paper type to PLAIN PAPER and the paper size on paper of the cur paper size to A4 LEGAL LETTER or for Tray 1 is rently specified type OFICIO Mexico only changed or size However Warn Fax copy and pri
85. ia the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type Bes The envelope print orienta Nonimageable area 4 mm 0 157 oo 4 to i deter N 7 Nonguaranteed area 7 mined amp 7 b j Guaranteed a y your appli N cation area Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can cus tom size your page in your application use those sizes given for the imagea ble area for optimum results 48 Print Media Loading Media Take off the top and bottom sheets of a ream of the media Holding a stack of approximately 200 sheets fan the stack D to prevent static buildup before inserting it in a tray Sz Do not fan transparencies Note Although this machine was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock transparencies or glossy media may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it wi
86. icture 102 Grayscale Picture 102 Black and white picture or text 102 Custom Settings 102 Adjust the Quality of the Scanned Picture 102 Preview Window 103 Preview 103 iv Contents Scan 103 Cancel 103 Macintosh TWAIN Driver Settings 103 Original Size 103 Scan Type 103 Resolution 103 Scanning mode 103 Image size 103 Scan 103 About 104 Close 104 Preview Window 104 Clear 104 Width Height 104 Prescan 104 Help 104 Basic Scan to E mail Operation 105 Scan to E mail using the ADF 105 Scan to E mail using the Original Glass 107 Specifying a Recipient 110 Directly Entering an E mail Address 110 Using a One Touch Dial Key 110 Using the Speed Dial Function 111 Using the List Function of the Phone Book 111 Using the Search Function of the Phone Book 112 Changing the Scan Mode Settings 113 Changing the Scanned Image Size 114 Registering Recipients 115 About the E mail registration Function 115 One Touch Dialing 115 Programming a One Touch Dial Key 115 Changing Deleting One Touch Dial Information 116 Speed Dialing 117 Programming a Speed Dial Number 117 Changing Deleting Speed Dial Information 118 Group Dialing 119 Programming Group Dialing 119 Changing Deleting Group Dialing Information 121 Basic Scan to PC Operation 122 Scan to PC using the ADF 122 Scan to PC using the Original Glass 123 8 Replacing Consumables cccceeeeseeceeeeeeee eee ee ees eee eeeeeeeeeeeeeeeeseeaeeeeeneeaes 125 Replacing the Toner Cartridge 126
87. in green while the machine is in Scan mode For details on the Scanner func tions refer to chapter 7 Using the Scanner 10 Copy key Press to enter Copy mode The key lights up in green while the machine is in Copy mode For details on the Copy functions refer to chapter 6 Using the Copier 11 2in1 key Press to specify 2in1 copying 12 Collate key Press to specify collated copying About the Control Panel 13 No Name Function 13 Reduce Press to specify reduced enlarged copying with pre Enlarge key set zoom ratios 14 Light Dark key Press to select the copy density 3 15 lt gt keys E Press to move left and right through the setting screens such as the configuration menu E Press to select the copy density 16 A V keys E Press to move up and down through the setting screens such as the configuration menu E Press to specify the zoom ratio in 0 01 incre ments Setting range 0 50 to 2 00 17 Menu Select m Press to display the configuration menu key E Press to select the setting that is currently dis played 18 Cancel C key Press to cancel the setting that is currently dis played E Press to clear the specified number of copies E Press to return to the first screen of a menu item or to the main screen m Press to cancel printing from the print screen 19 TC Change key Press to display the message for replacing the
88. ine off and then after waiting a few seconds turn it on again When sending multi ple pages for exam ple from a book scan the first page and then scan the next page within one minute NO SUITABLE PAPER LOAD PAPER XX ID card copying is specified but paper of a size other than A4 Letter or Legal is loaded in the Load A4 Letter or Legal size paper in the paper tray ID card copying cannot be used with paper of a paper tray size other than A4 Let ter or Legal MEDIA TYPE ERROR TRANSPARENCY Load the correct media Displaying alternately LOAD CORRECT MEDIA XX was selected as the paper type but paper other than transparencies is loaded into Tray 1 A setting other than TRANSPARENCY was selected as the paper type but transparencies are loaded into Tray 1 type in Tray 1 MEMORY FULL Displaying alternately PRESS ANY KEY The machine has received more data than can be pro cessed with its inter nal memory Turn the machine off and then after a few seconds turn it on again Decrease the amount of data to be printed for example by decreasing the res olution and then try printing again Status Error and Service Messages This message means Do this NO DUPLEX PAPER Duplex Dou ble Sided printing is specified but no paper compatible with duplex Dou ble Sided printing is loaded Load paper com
89. into the ADF X TONER Displaying alternately EMPTY Toner cartridge X has become empty This message appears if 8 TONER EMPTY STOP on the MACHINE SET TING menu is set to ON FAX or OFF Replace the specified toner cartridge X TONER Displaying alternately INCORRECT X TONER Displaying alternately LOW X TONER NOT INSTALLED The X toner car tridge is an unap proved type The X toner car tridge is low and should be replaced within 200 pages at 5 coverage of let ter A4 pages Toner cartridge X is not installed Install a KONICA MINOLTA toner cartridge of the appropriate type AM EU AP or GC see page 127 Prepare the specified color toner cartridge Install the specified toner cartridge Status Error and Service Messages 197 This message means Do this X TONER EMPTY The X toner car Replace the toner car tridge is empty tridge Displaying alternately CHANGE X TONER This message appears if 8 TONER EMPTY STOP on the MACHINE SET TING menu is set to ON TONER LIFE END The X toner car Replace the toner car tridge is empty tridge e gt Displaying alternately CHANGE X TONER 198 Status Error and Service Messages Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer If one of these messages appears turn
90. ion When a mail Changed the time Change the time period of POP Before server that period of POP Before SMTP Time to default 1 second set requires user SMTP Time in Page ting authentica Scope Web Connec Eo details refer to the bizhub C10 tion is used tion Reference Guide Scan to E mail oper ation is not available Solving Other Problems 183 Solving Problems with Printing Quality printed page Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed or toner cartridges may check if any is damaged there are be defective sa spots The drum cartridge Remove the drum cartridge and check on the may be defective for damage If it is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mis matches the media loaded in the machine Load the correct media in the machine The power source does not match the machine specifica tions Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Media is not set prop erly in the tray s Remove the media tap it to straight
91. iver Settings m Specify the resolution for the printout Device Options Setting Tab The Device Options Setting tab allows you to Automatically identify installed options m Activate Tray 2 and or the duplex option m Enter the user name that is sent with the print job s Version Tab m The Version Tab allows you to view information about the printer driver Printer Driver Settings 81 82 Printer Driver Settings Using Direct Print 5 Camera Direct Photo Printing If a digital camera with PictBridge 1 0 or later is connected to the machine via the USB Host Port images stored on the digital camera can be printed directly on the machine es The following features are not supported with Camera Direct Photo Printing e DPOF AUTOPRINT image print e Borderless e Cable disconnect enable DPOF cable disconnect recovery Index print and printing using an N UP LAYOUT setting is possible only with Letter and A4 size media Make sure that the paper loaded into the paper tray is the same size as that selected for PAPER SIZEinthe DIRECT PRINT menu The types of media that can be used with Camera Direct Photo Print ing are plain paper thick stock labels glossy media and postcard Printing Directly from a Digital Camera 1 From the DIRECT PRINT menu specify settings for IMAGE QUAL ITY PAPER SIZE andN UP LAYOUT Ng RY es If these settings can be specified from the digital camera
92. lace the drum cartridge 1 Pull the scanner unit release lever Ees The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit 136 Replacing the drum cartridge 2 Open the scanner unit w 5 Q a o cS 5 N S g sS BS a9 s Ees Be careful not to touch 3 Pull the lever and then open the engine cover Ees Do not touch the transfer belt 137 Replacing the drum cartridge Ees If there is media in the output bin remove it Be Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge 138 Replacing the drum cartridge 5 Prepare a new drum cartridge Be Do not touch the OPC New drum cartridge drum on the drum car tridge 6 Install the new drum cartridge T Carefully close the engine cover Replacing the drum cartridge 8 Carefully close the scanner unit Bes The machine must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the machine is reset the calibration stops then starts over again after the cover is closed 140 Replacing the drum cartridge Maintenance Maintaining the Machine A
93. ling on page 117 1 Press the Speed Dial key 2 Use the keypad to enter the 3 digits speed dial number programmed with the desired recipient The recipients name appears in the message window Be If an incorrect recipients was selected press the Cancel C key Bes If the entered speed dial number is not registered with an E mail address the message NOT E MAIL ADDRESS appears In addition if the entered speed dial number is not registered with a recipient the message NOT REGISTERED appears Enter a speed dial number registered with an E mail address Using the List Function of the Phone Book If a recipient is registered with a one touch dial key or a speed dial number the recipient can be found by using the List or Search function of the phone book Follow the procedure described below to search using the List function of the phone book 1 Press the Speed Dial key twice 2 Using the lt and gt keys select LIST and then press the Menu Select key The list of one touch dial keys and speed dial numbers registered with an E mail address is displayed 3 Using the A and W keys select the desired recipient 4 Press the Menu Select key Specifying a Recipient 111 Using the Search Function of the Phone Book If a recipient is registered with a one touch dial key and a speed dial number the recipient can be found by using the List or Search function of the phone book Follow the procedure de
94. machine and the specified settings Press the Display key to switch between each item to be checked Alterna tively the A and W keys can be pressed Main screen TONER REMAINING TOTAL PAGE TX RX RESULT PRINT REPORT TONER REMAINING This screen provides a rough estimate of the amount of toner remaining TONER REMAINING Hidde Yo Me Co Ke To return to the main screen press the Cancel C key TOTAL PAGE The total number of pages for each of the following can be checked B W COPY This counter shows the total number of pages copied in black and white COLOR COPY This counter shows the total number of pages copied in color B W PRINT This counter shows the total number of pages printed in black and white COLOR PRINT This counter shows the total number of pages printed in color Checking the Machine Status and Settings 19 FAX PRINT This counter shows the total number of pages that were faxed TOTAL SCAN This counter shows the total number of docu ment pages that were scanned TX RX RESULT The results of a maximum of 60 fax transmissions receptions can be viewed In addition the transmission reception results that are displayed can be printed by pressing the Start B amp W key For details refer to the bizhub C10 Facsimile User s Guide PRINT REPORT The machine settings lists and reports related to fax
95. mber enter the speed dial number and then repeat the procedure starting from step 5 OR To finish the procedure and return to the Scan mode screen continue pressing the Cancel C key until the Scan mode screen is displayed Group Dialing Programming Group Dialing Register multiple frequently used E mail addresses maximum 50 together with one touch dial keys and speed dial numbers Press a one touch dial key when sending an E mail to recall them Registering Recipients 119 Press the Menu Select key then the Y key three times Check that the FAX REGISTRATION screen appears then press the Menu Select key and then press the W key twice Check that the GROUP DIAL screen appears and then press the Menu Select key Oo N gt 4 Press the one touch dial key that you want to program Bes If the one touch dial key that is pressed is already registered with a recipient the message REGISTERED appears Press the Menu Select key and then press a one touch dial key with no recipient reg istered 5 Enter the name of the group and then press the Menu Select key Bey Text up to 20 characters long can be entered for the name Bey For details on entering editing text and the characters that can be entered refer to Entering Text on page 214 Bey To cancel programming press the Cancel C key To cancel program ming while the name is being entered press the Menu Select key and then press the Cancel C key
96. mber select USER FAX NO in the USER SETTING menu 214 Entering Text Entering Names Keypad Key Available characters _ A 28ti 1 0 ls_ ABC2abc DEF3defD GHI4ghiiifi JKL5jkKIELE MNO6mno CEN66660ece PQRS 7parsk TUV8tuv WXYZ9wxyzPyp CO OO CO NI OD oO BR Ww dM gt CO OO CO NI OD oO BR Ww dM space O x x 8 lt gt A Entering E mail Addresses Keypad Key Available characters A 1 ABC2abc DEF3def GHI4ghi JKL5jkl MNO6mno PQRS 7paqrs TUV8tuv WXYZ9wxyz CO OO CO NI OD oO BR Ww dM gt CO OO CO NI OD oO BR Ww dM gt space O x 8 170 0 01S Entering Text 215 Changing Input Mode Each press of the key switches the input mode between numbers and let ters 1 Numbers can be typed in A Letters can be typed in Inputting Example The procedure for entering text is described below using NJ Office as an example 1 Press the key to change the input mode so that letters can be entered 2 Press the 6 key twice N is entered 3 Press the 5 key once J is entered Press the 0 key once A space is entered Press the 6 key three times O is entered Press the 3 key seven times P i
97. merics 2in1 92 A Accessories Duplex option 203 Tray 2 207 B Basic tab 79 C Collate 97 Configuration menu 23 Consumables Drum cartridge 136 Toner cartridge 126 Control panel 12 Copy 2in1 92 Collate 97 Copy density 91 Duplex 95 ID card copy 93 Quality 89 Select media tray 91 Zoom ratio 89 Copy density 91 D Device Options Setting tab 81 Direct print 83 Duplex 95 Duplex option 203 Index 219 E Entering text 214 Correcting text 217 Input mode 216 Input precautions 217 Entering direct 110 Envelope 43 G Glossy Media 47 ID card copy 93 Imageable area 48 Input mode 216 Installation precautions 2 K Key operation 214 L Labels 44 Layout tab 80 Letterhead 45 Loading document 71 Loading print media 49 Machine Parts 3 Main screen 16 Maintenance 142 Media Clearing misfeeds 160 Path 160 Preventing misfeeds 159 Media misfeed ADF 173 Duplex option 172 Fuser 162 Transfer roller 162 Tray1 162 Tray2 162 Media path 160 Message Window 12 Messages 191 Misfeed problems 175 Clearing 160 Media path 160 Preventing 159 O One touch dial key Specifying a recipient 110 Original media Loading 71 Output bin 66 Overlay tab 80 P Page margins 48 PageScope Web Connection 183 Phone book List 111 Search 112 Plain paper 41 Postcard 45 Preventing media misfeeds 159 Print media 40 Imageable area 48 Loading 49 Storage 68 Print media type Envelope 43 Glossy M
98. nd then press the Menu Select key K If you want to cancel a scanned document queued for transmission select CANCEL RESERV from the Function menu For details refer to the bizhub C10 Facsimile User s Guide Scan data is not sent directly to the recipient In addition images are regarded as having been sent successfully on completion of their transmission to the server If the E mail could not be sent a transmission result report can be printed For details refer to the bizhub C10 Facsimile User s Guide Basic Scan to E mail Operation 109 Specifying a Recipient The recipients can be specified in any of the following ways E Direct input Directly enter the E mail address m Using a one touch dial key Specify a recipient registered with a one touch dial key m Using speed dial numbers Specify a recipient registered with a speed dial number m Using the phone book functions List or search for recipients registered as one touch dial keys or speed dial numbers and then select a recipient Directly Entering an E mail Address 1 Use the numeric keypad to type in the E mail address for the recipient Bes For details on entering editing text and the characters that can be entered refer to Entering Text on page 214 Bez To erase the entered E mail address hold down the Cancel C key for about one second or press the Stop Reset key Using a One Touch Dial Key If a recipient has been registered
99. ndows XP Home Edition Professional Windows XP Pro fessional x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows 2000 Windows Vista 32 bit 64 bit Mac OS X 10 2 8 or later We recommend installing the latest patch Free hard disk space 256 MB or more RAM 128 MB or more CD ROM DVD drive Getting Acquainted with Your Machine m O interface 10Base T 100Base TX IEEE 802 3 Ethernet interface port USB Revision 2 0 and USB Revision 1 1 compliant port Ees The Ethernet cable and USB cable are not included with the machine Bz For details of the Macintosh drivers refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD ROM Getting Acquainted with Your Machine 9 10 Getting Acquainted with Your Machine Control Panel and Configuration Menu 2 About the Control Panel 8 9 10 Fax can Copy 00O 2int_ Reduce Enlage rev Go Collate Light Dark ry Go Start Stop Reset 1112 14 13 z a 20 21 22 23 1617 Control Panel Indicators and Keys No Name Function 1 Fax Operations keys Provides fax operations For details refer to the bizhub C10 Facsimile User s Guide Error indicator Lights up when an error has occurred Function key Press to specify tray settings duplex Double Sided printing settings
100. ng on their thick ness Tray 2 Not supported Driver Thick Stock Media Type Weight 91 to 163 g m 25 to 43 Ib bond Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock 42 Print Media DO NOT use thick stock that is Mixed with any other media in the trays as this will cause media misfeed ing Envelope Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these lay ered regions may be lost or faded You can print continuously with envelope However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Capacity Tray 1 Up to 10 sheets depending on their thick ness Tray 2 Not supported Driver Envelope Media Type Duplexing Not supported Ees 43 Ib bond is also referred to as 90 Ib index stock Use envelopes that are m Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Be Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem E Approved for laser printing m Dry DO NOT use envelopes that have E Sticky flaps E Tape seals metal clasps paper clips fasteners
101. nput Mode 216 vi Contents Inputting Example 216 Correcting Text and Input Precautions 217 Our Concern for Environmental Protection 218 What is an ENERGY STAR product 218 Index 219 Contents vii viii Contents Introduction Getting Acquainted with Your Machine Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below 528 mm 20 8 Pe 700 mm 3 9 ail 100 mm 3 9 7 E i 1 En H i l oN a i ae sect a i z a 1 ite NON T S a g NON ite Ls a oO vos it Sere oe es ama E ai Elo O 2 187mm 0 581 mm 22 9 7 4 H BI ark 400mm SES 768 mm 30 2 _ 3 9 aN L 1 Yi Front View Side View Bes The options appear shaded in the above illustration Installation Precautions When this machine sets up on a desk make sure that the supports do not extend off the desk 2 Getting Acquainted with Your Machine Part Names The following drawings are the parts of your machine referred to throughout this guide Please take some time to become familiar with them Front View 1 Output bin 2 Control panel 3 Automatic Document Feeder ADF 3 a ADF feed cover 3 b Document guide 3 c Document fee
102. nt opera appears tions can be per formed 178 Solving Other Problems Symptom Cause Solution Images can The digital camera Set the digital camera transfer mode to not be transfer mode is not PictBridge printed from set to PictBridge the digital Bz The machine supports only camera PictBridge enabled digital camera If the print settings specified for the digi tal camera differ from the print settings specified for the printer images may not be printed Change the print settings for the digital camera in Printer Setup and then try printing again The paper size speci fied with the digital camera differs from the paper size speci fied with this machine The message Please confirm the printer appears on the digital camera and no error mes sage appears on this machine Specify the same paper size with the digital camera and with this machine A paper size other than A4 or LETTER was selected on this machine for layout printing No error message appears on this machine Set the paper size on this machine to A4 or LETTER Solving Other Problems 179 Symptom Cause Solution Printing The machine is set to It takes more time to print with special takes too a slow printing mode media When using regular paper much time for example thick make sure that the media type is set sto
103. or the document to be scanned and then press the W key 5 Using the lt and keys select the compression encoding method MH MR or MMR 6 After the settings have been specified press the A key until the screen for selecting the resolution is displayed Changing the Scan Mode Settings 113 Changing the Scanned Image Size The setting for the size of the scan image can be changed from the screen for selecting the document mode 1 Press the key in the screen for selecting the document mode ADF or BOOK 2 Using the lt and gt keys select the scan size and then press the Menu Select key The document mode selection screen appears again Bey To cancel the settings press the Cancel C key The screen for select ing the document mode appears again 114 Changing the Scanned Image Size Registering Recipients About the E mail registration Function Frequently used E mail addresses can be registered with the FAX REGIS TRATION function so that the E mail address can be easily accessed In addition this reduces input errors The following registration methods are available One touch dial Register E mail addresses with one touch dial keys Press a one touch dial key to recall them For details on specifying set tings refer to One Touch Dialing on page 115 m Speed dial Register E mail addresses with speed dial numbers and then press a keypad to recall them Fo
104. pati ble with duplex Dou ble Sided printing Only plain and letter head paper are com patible with duplex Double Sided print ing NO NETWORK SETTING The network set tings had not been completely specified when the machine was switched to Scan mode Before scanning in Scan mode specify the network settings in the NETWORK SET TING menu NOT E MAIL ADDRESS An E mail address was not pro grammed in the one touch dial key or speed dial num ber This message appears if a fax number or E mail address is pro grammed for group dialing NOT REGISTERD ORIGINAL DOC JAM Displaying alternately OPEN DOC FEED COVER An E mail address was not pro grammed in the one touch dial key or speed dial num ber Media has misfed in the ADF Before sending scan data using one touch dial keys or speed dial numbers register an E mail address with the one touch dial key or speed dial number Locate and remove the misfeed OUTPUT BIN FULL Displaying alternately REMOVE PAPER The output bin is full of media Remove all media from the output bin Status Error and Service Messages 195 This message means Do this PAPER EMPTY Displaying alternately LOAD PAPER XX Tray X Tray 1 or Tray 2 ran out of paper Load paper into the specified paper tray PAPER JAM Displaying alternately OPEN DUP
105. pecified for Rotation type Brightness Contrast Sharp Curves Levels Color Balance and Hue Saturation Image size Shows the data size of the scan image Scan Click to begin scanning About Shows the software version information Close Click to close the TWAIN driver window Preview Window Displays a preview of the scan Clear Erases the preview Making Basic Scans 101 Width Height Shows the width and height of the area to be scanned Prescan Displays a preview in the preview window Help Displays the Help Windows WIA Driver Settings Color Picture Select this setting when scanning in color Grayscale Picture Select this setting when scanning in grayscale Black and white picture or text Select this setting when scanning in black and white Custom Settings Select this setting when scanning with Adjust the quality of the scanned picture settings applied Bes If settings have been specified with Adjust the quality of the scanned picture Custom Setting is automatically selected Adjust the Quality of the Scanned Picture Click this button to display the Advanced Properties dialog box In the Advanced Properties dialog box settings can be specified for Brightness Contrast Resolution and Picture type select from color grayscale or black and white Be These settings are applied when Custom Setting is selected 102 Making Basic Scans Preview Window
106. r a title subject and then press the Menu Select key Bey If you do not want to specify the subject line resolution and other set tings skip to step 12 Bes Use alphanumeric characters including some symbols for the title subject Using other characters will corrupt the characters for the E mail desti nation For details on entering editing text and the characters that can be entered refer to Entering E mail Addresses on page 215 T Enter the E mail address for any additional recipient as a CC address and then press the Menu Select key Be To specify more than one CC address press the Menu Select key to enter the additional addresses Repeat step 7 until all of the recipients have been specified 8 After you have finished specifying the addresses for additional recipients press the Menu Select key 9 Using the lt and gt keys select the color mode GRAY or B W and then press the Menu Select key Bey COLOR cannot be selected for the scan mode when the ADF is used In that case select GRAY or B W black and white 10 Using the lt and gt keys select the resolution 150 x 150 dpi 300 x 300 dpi or 600 x 600 dpi and then press the Menu Select key Bes The 600 x 600 dpi resolution cannot be selected if GRAY was selected as the scan mode in step 9 Bes To specify detailed settings for the scan mode such as the data format and compression encoding method
107. r details on specifying settings refer to Speed Dialing on page 117 Group dial Multiple recipients can be grouped and registered with a one touch dial key Press the one touch dial key to recall the group For details on specifying settings refer to Group Dialing on page 119 Bes If a recipient is registered with a one touch dial key or a speed dial number the recipient can be searched for by using the phone book functions For details on using the phone book functions refer to Using the List Function of the Phone Book on page 111 and Using the Search Function of the Phone Book on page 112 One Touch Dialing Programming a One Touch Dial Key Register frequently used E mail addresses with one touch dial keys maxi mum 9 When sending an E mail press a one touch dial key to recall them Bey To register multiple recipients with a one touch dial key program it as a group dial For details on programming group dialing refer to Group Dialing on page 119 Press the Menu Select key then the Y key three times Check that the FAX REGISTRATION screen appears and then press the Menu Select key Check that the ONE TOUCH DIAL screen appears and then press the Menu Select key KR O N gt Press the one touch dial key that you want to program Registering Recipients 115 Bes If the one touch dial key that is pressed is already registered with a recipient the message REGISTERED
108. r more of the Remove the toner cartridges and verify drastically toner cartridges may that the toner is distributed evenly on wrong be defective each cartridge roller and reinstall the toner cartridges One or more of the Check the control panel for an X toner cartridges may TONER LOWorX TONER EMPTY be low or empty message If necessary replace the specified toner cartridge Colors are The engine cover is Make sure that the engine cover is not register not properly closed closed ing properly The drum cartridge is Remove the drum cartridge and rein colors are not correctly seated stall it mixed or have One or more of the Remove the toner cartridges and page to pag toner cartridges may check for damage If it is damaged e variation be defective replace it The media is moist Remove the moist media and replace it from humidity with new dry media Solving Problems with Printing Quality 189 Symptom Cause Solution Line art does The line art setting for In the printer driver go to Quality tab not printin 2400 x 600 dpi and choose Off in the Color Matching color requires Color Match Gwer the resolution to 1200 x 600 or ing to be turned off 600 x 600 dpi The color The drum cartridge Remove the drum cartridge and check has a poor may be defective for damage If it is damaged replace it reproduction or has poor color density Printer Printer Print
109. r of the port communicating with the SMTP server 5 SMTP TIME OUT 6 TEXT INSERT Settings 30 300 Default 60 Enter the amount of time in seconds until the connec tion with the SMTP server times out Settings ON OFF Select whether or not the previously specified text is inserted into the body of the E mail message when using network scanning If ON is selected the following text is inserted as the body of the E mail message Image data TIFF format has been attached to the E mail If OFF is selected only the scanned image is attached and no text is inserted into the E mail message 7 DEFAULT SUBJECT Specify the subject of the E mail message when using network scanning A maximum of 20 characters can be entered The default subject is From bizhub C10 Bes To edit or erase entered characters press the Cancel C key To can cel a setting hold down the Cancel C key until erase all characters and then press the Cancel C key again 36 Configuration Menu Overview Bey Use alphanumeric characters including some symbols for the SENDER NAME and DEFAULT SUBJECT Using other characters will corrupt the characters for the E mail desti nation For details on entering editing text and the characters that can be entered refer to Entering E mail Addresses on page 215 SCANNER SETTING Menu Be Manufacturer s default settings appear in bold 1 RE
110. rated Letterhead Do not use OK to use Shiny backed paper Full page labels uncut You can print continuously with letterhead However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their size and thickness Tray 2 supported Driver Letterhead Media Type Duplexing supported Postcard You can print continuously with postcard However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 sheets depending on their thick ness Tray 2 Not supported Driver Postcard Media Type Duplexing Not supported Print Media 45 Use postcards that are E Approved for laser printing DO NOT use postcards that are m Coated m Designed for inkjet printers m Precut or perforated a Preprinted or multicolored Bes If the postcard is warped press on the warped area before putting it in Tray 1 m
111. rgent on a small inconspicuous area of your machine to check the solution s performance Never use sharp or rough implements such as wire or plastic cleaning pads Always close the machine s covers gently Never subject the machine to vibration 142 Maintaining the Machine Ees Do not lift the machine with Do not cover the machine immediately after using it Turn it off and wait until it cools down Do not leave the machine s covers open for any length of time especially in well lit places light may damage the drum cartridge Do not open the machine s covers during printing Do not tap media stacks on the machine Do not lubricate or disassemble the machine Do not tilt the machine Do not touch the electrical contacts gears or laser devices Doing so may damage the machine and cause the print quality to deteriorate Keep media in the output bin at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl Make sure two people are avail able to lift the machine when moving it m Keep the machine level to avoid 705 bs toner spillage When lifting the machine grasp the areas shown in the figure Tray 2 together If you get toner on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor Make sure any parts removed d
112. roblems The power cord is not correctly plugged into the outlet Turn off the machine confirm that the power cord is correctly plugged into the outlet and then turn on the machine A system error occurred Media or settings are not correct Contact Technical Support with the error information For autoduplexing make sure that you have a duplex option installed Make sure that you are using correct media E See Specifications on page 40 Also refer to http konicaminolta com for a complete list of currently approved media m Do not duplex custom sized media envelopes labels postcards thick stock letterhead glossy media or transparencies m Make sure that you have not mixed media types in Tray 1 Make sure the duplex option is installed and declared in the printer driver Device Options Setting tab In the printer driver Layout Dou ble Sided choose Short Edge Bind ing flipped as on a clipboard or Long Edge Binding flipped as in a loose leaf notebook Set duplex Double Sided copying For details on setting duplex Dou ble Sided copying refer to Setting Duplex Double Sided Copying on page 95 For N up on duplexed pages choose Collate only in the printer driver s Basic Tab Do not set collation in the applica tion Solving Other Problems 181 Symptom Cause Solution With N up on Both
113. rs by wiping them with a soft dry goo cloth One errr T BOTTOM VIEW fon fon Media feed roller 148 Cleaning the machine 6 Clean the laser lens by wiping it with a soft dry cloth T Reinstall the drum cartridge Cleaning the machine 149 8 Carefully close the engine cover 9 Carefully close the scanner unit Cleaning the machine 150 Cleaning the Duplex Option Feed Rollers 1 Open the duplex cover D amp 2 c Y a2 O N Ez OA a 30 o Lo os 5f Cc E 2 o Os 3 Carefully close the duplex cover 151 Cleaning the machine Cleaning the Media Feed Rollers for Tray 2 1 Turn off the machine and then disconnect the power cord and interface cables 2 Lift the machine off of Tray 2 and temporarily place it on a sturdy flat surface 152 Cleaning the machine 3 Clean the media feed rollers by wiping them with a soft dry cloth 4 Lift the machine and reinstall it on top of Tray 2 153 Cleaning the machine Cleaning the Media Feed Rollers for the ADF 1 Open the ADF feed cover 2 Clean the media feed rollers by wiping them with a soft dry cloth 3 Close the ADF feed cover 154 Cleaning the machine Storing the machine Note If this machine is not to be used for an extended period of time store it with the f
114. rver 2003 2000 Vista TWAIN Driver for Macintosh OS 10 2 8 or later WIA Driver for Windows XP Vista Use Benefit These drivers enables you to set scanning functions such as the color setting and size adjustments For details refer to Windows TWAIN Driver Settings on page 101 This driver enables you to set scan ning functions such as the color set ting and size adjustments For details refer to Windows WIA Driver Settings on page 102 Bez For details on the installation of the drivers refer to the bizhub C10 Installation Guide on the Drivers and Documentation CD ROM Bez For details of the Macintosh drivers refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD ROM Be Windows TWAIN driver does not correspond to 64 bit application though it corresponds to 32 bit application on 64 bit OS Getting Acquainted with Your Machine Applications CD ROM Applications Applications Use Benefit FaxTalk Communicator This software allows the fax functions of the computer to be used for faxing image data scanned using the Scan to PC operation For details refer to the FaxTalk Com municator User s Guide In addition refer to the Help for FaxTalk Commu nicator Local Setup Utility LSU This software enables one touch dial ing speed dialing and group dialing for faxes to be created and edited from the computer In addition the status of
115. s entered Press the key The cursor moves to the right Press the 3 key seven times P is entered Press the 4 key seven times P is entered Press the 2 key seven times c is entered O O ON OO Ff A _ Press the 3 key six times e is entered 216 Entering Text Correcting Text and Input Precautions E To erase all entered text hold down the Cancel C key m To delete only part of the entered text use the lt and gt keys to move the cursor _ to the character that you want to delete and then press the CancellC key m If multiple characters are assigned to a single key OK gt appears at the bottom of the screen m lf the same key is to be used to enter two characters in a row press the gt key after selecting the first character Refer to the above inputting exam ple m To enter a space press the 0 key Entering Text 217 Our Concern for Environmental Protection ENERGY STAR As an ENERGY STAR Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment 218 Our Concern for Environmental Protection Index Nu
116. scribed below to search using the Search function of the phone book 1 Press the Speed Dial key twice 2 Using the lt and gt keys select SEARCH and then press the Menu Select key A screen appears that allows you to enter the text to be searched for 3 Using the keypad enter the first few characters of the name programmed for the desired recipient Bes Enter the name programmed in the one touch dial key or the speed dial number For details on entering text refer to Entering Text on page 214 Bes Text up to 10 characters long can be entered 4 Press the Menu Select key The number of names beginning with the text entered in step 3 is dis played Bey If there are no names programmed with one touch dial keys or speed dial numbers beginning with the entered text 0 is displayed and then the screen allowing you to enter the search text appears 5 To select a recipient from the displayed search results skip to step 7 OR To narrow down the search results even further press the Menu Select key and then enter more search text 6 Press the Menu Select key T Using the A and W keys select the desired recipient Bes If the desired recipient name does not appear in the search results press the Clear C key twice to return to the screen allowing you to enter the search text and then try searching for different text 8 Press the Menu Select key 112 Specifying a Recipient Changing the
117. se of this product together with your household waste Please contact the Local Authority for appropriate dis posal instructions In the case of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling This product complies with RoHS 2002 95 EC directive Contents DW lntrod ction Arann n a Ghee ewesd achewe eeddh adel daai Getting Acquainted with Your Machine 2 Space Requirements 2 Installation Precautions 2 PartNames 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD ROM 6 Printer Drivers 6 Scanner Drivers 6 Applications CD ROM 7 Applications 7 Utility 8 System Requirements 8 Contents 2 Control Panel and Configuration Menu ccsccessseeeeeeeeeeeeesseesseeeenseeeees 11 About the Control Panel 12 Control Panel Indicators and Keys 12 Display Indications 16 Main Screen 16 Print Screen 18 Checking the Machine Status and Settings 19 TONER REMAINING 19 TOTAL PAGE 19 TX RX RESULT 20 PRINT REPORT 20 Functions Available with the Function Key 22 Configuration Menu Overview 23 Configuration Menu 23 MACHINE SETTING Menu 27 PAPER SOURCE SETUP Menu 29 COPY SETTING Menu 30 FAX REGISTRATION Menu 31 TX SETTING Menu 31
118. slanted while printing the postcards may be curled and an error message may appear before the output bin contains 10 sheets In addition the output bin extension can be pulled out to two different positions Use the appropriate position depending on the size of the media being printed on Output Bin 67 Media Storage m Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding E If media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust m Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial print and check print quality 68 Media Storage Original Media Specifications Documents that can be placed on the original glass The following types of documents can be placed on the original glass Document type Sheets or books Maximum document size Legal Maximum weight 3 kg 6 6 Ib Observe the following precautions when placing a document on the original glass m Do not place objects weighing more than 3 kg 6 6 Ib on the original glass otherwise the glass may be damaged m Do not press down extremely hard on a
119. so that it is pressed close enough against the orig inal glass For details on positioning the document on the original glass refer to Placing a document on the original glass on page 71 Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge may be defective Remove the drum cartridge and check for damage If it is damaged replace it Solving Problems with Printing Quality 185 Symptom Cause Solution Image is One or more of the Remove the toner cartridges and blurred toner cartridges may check for damage If it is damaged background be defective replace it Is lightly The drum cartridge Remove the drum cartridge and check a may be defective for damage If it is damaged replace it ere is insufficient The original glass is Clean the original glass For details gloss of the dirty refer to Cleaning the machine on printed page 144 image The original cover Clean the original cover pad For pad is dirty details refer to Cleaning the machine on page 144 Printer Printer Printer Printer The print or color density is uneven One or more of the toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it
120. ssure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film and postcards m Already been printed on by another printer copier or fax machine Dusty Print Media 41 Wet or damp Bes Keep media between 35 and 85 relative humidity Toner does not adhere well to moist or wet media Layered Adhesive Folded creased curled embossed warped or wrinkled Perforated three hole punched or torn Too slick too coarse or too textured Different in texture roughness on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sensitive or cannot withstand the fusing temperature 180 C 356 F Irregularly shaped not rectangular or not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m 24 Ib bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift You can print continuously with thick stock However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Capacity Tray 1 Up to 50 sheets dependi
121. th the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media mis feeds Tray 1 Multipurpose Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Specifications on page 40 Loading Plain Paper 1 Remove the lid from Tray 1 Loading Media 49 w a Q S amp s lt Q cs E S N o Q 30 Q xo o N n D tor Oo DoF Sos Bes When loading 2 E o x c ca 3 Q Fe Q o 2 2 g fe E v gt Slide the media guides to pro 3 Load the paper face up in the tray Face up Loading Media 50 Bes Do not load paper above the wmark Up to 200 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 4 Slide the media guides against the edges of the paper 5 Reattach the lid Loading Media 51 Other Media When loading media other than plain paper set the media mode for exam ple Envelope Labels Thick Stock or Transparency in the driver for opti mum print quality Loading Envelopes 1 Remove the lid from Tray 1 2 Slide the media guides to pro vide more space between them 52 Loading Media 3 Load the envelopes flap side down in the tray Bes Before loading enve lopes press them down to make sure that
122. that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes static Loading more than one type size weight of media in a tray at the same time Overfilling the trays Allowing the output bin to overfill the output bin has a 100 sheet capacity misfeeding may occur if you allow more than 100 sheets of media to accu mulate at one time Allowing the output bin to fill with more than a few transparencies Preventing Media Misfeeds 159 Understanding the Media Path Understanding the media path will help you locate media misfeeds ADF media feed rollers wo Document feed tray Document output tray Fuser unit Duplex option Tray 2 optional Tray 1 oN oar wr Toner cartridge carousel 9 Drum cartridge 10 Transfer belt unit i oS 8 i sl 11 Output bin E D lt SE KS Media path side view Clearing Media Misfeeds To avoid damage always remove misfed media gently without tearing it Any piece of media left in the machine whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face wh
123. the printer driver For N up on multiple copies choose multiple cop and the application Collate only in the printer driver s Basic ies the out have been set for col Tab Do not set collation in the applica put is lation tion incorrect Booklet Left Both the printer driver For Booklet Left Binding and Booklet and Right and the application Right Binding choose Collate only in Binding out have been set for col the printer driver s Basic Tab Do not put is incor lation set collation in the application rect You hear The machine is not Place the machine on a flat hard level unusual level surface NOISES The tray is not Remove the tray that you are printing installed correctly from and reinsert it completely into the machine There is a foreign Turn off the machine and remove the object stuck inside object If you cannot remove it contact the machine Technical Support When copy A malfunction may If a band appears in the copy after ing or scan have occurred while copying select a copy density setting ning with the paper was being that is one level darker ADF a band transferred with the If a band appears in the image after appears at ADF i i Pa th ond of scanning scan using the original the image or glass g paper 5 to 6 mm While scan Immediately after the If the image becomes lighter or darker ning with the machine is turned on scan using the original glass In addi A
124. to E mail using the ADF If the ADF is used original documents containing multiple pages can be auto matically scanned Bes Do not load original documents that are bound together for example with paper clips or staples Do not load more than 50 sheets otherwise an original document mis feed or damage to the document or machine may occur y If the original document is not loaded correctly it may not be fed in straight or an original document misfeed or damage to the document may occur Do not open the ADF cover while documents loaded into the ADF are being scanned Press the Scan key to enter Scan mode Make sure that there is no document on the original glass Stack the document in the ADF document feed tray face up with the first page to be sent on the top of the stack Adjust the document guides to the document size OA ON Specify the E mail address of the recipient in one of the following ways and then press the Menu Select key Direct input Using the one touch dial key including group dialing Using the speed dial number Using the phone book function E For details on specifying the recipient refer to Specifying a Recipient on page 110 Basic Scan to E mail Operation 105 Bey By specifying one TO address and 124 CC addresses a total of 125 recipients can be specified Bes E mail addresses specified after the Scan key is pressed are set as scan to E mail recipients 6 Ente
125. toner cartridge For details on replacing the toner car tridge refer to Replacing the Toner Cartridge on page 126 20 Start Color key Press to begin full color copying 21 Start indicator Lights up in green when copying is possible Lights up in orange if copying is not possible for example during warm up or if an error has occurred 14 About the Control Panel No Name Function 22 Start B amp W key Press to begin monochrome copying 23 Stop Reset key Press to stop copying scanning and faxing E Press to return the following to their default set tings Copy quality Copy density Zoom ratio Collate Number of copies Tray select E Press to cancel the following functions 2in1 copy Duplex copy ID card copy E Press to cancel toner replacing after the TC Change key is pressed About the Control Panel 15 Display Indications Main Screen 1 2 3 4 MIX X1 00 1 a b Ba Sula 5 6 7 8 No Indication Description 1 Document type Indicates the document type to be copied specified either with the Quality key or from the configuration menu Zoom ratio Indicates the zoom ratio 3 _ Icons that m Appears when 2in1 copying is set appear with copy operations 7 Appears when duplex Double Sided copying is set Hi Appears when collated copying is set For details refer to Making Ad
126. ty Toner Cartridge Cyan C AOOW 372 AU 4556 263 High Capacity Toner Cartridge Black K AOOW 482 High Capacity Toner Cartridge Yellow Y AOOW 182 High Capacity Toner Cartridge Magenta M AOOW 282 High Capacity Toner Cartridge Cyan C AOOW 382 AP 4556 264 High Capacity Toner Cartridge Black K AOOW 482 High Capacity Toner Cartridge Yellow Y AOOW 182 High Capacity Toner Cartridge Magenta M AOOW 282 High Capacity Toner Cartridge Cyan C AOOW 382 GC 4556 265 High Capacity Toner Cartridge Black K AOOW 482 High Capacity Toner Cartridge Yellow Y AOOW 182 High Capacity Toner Cartridge Magenta M AOOW 282 High Capacity Toner Cartridge Cyan C AOOW 382 Replacing the Toner Cartridge 127 Keep toner cartridges E In their packaging until you re ready to install them E ina cool dry location away from sunlight due to heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use m Level during handling and storage Do not hold stand or store car tridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally dis tributed m Away from salty air and corrosive gases such as aerosols
127. uring cleaning are replaced before you plug in the machine Maintaining the Machine 143 Cleaning the machine A Be sure to turn off the machine and unplug the power cord before cleaning Bes Use a soft dry cloth only Exterior Control Panel Ventilation 144 Cleaning the machine Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the scanner unit release lever Ees The scanner unit cannot be released if the ADF has been opened Be sure to gently close the ADF first then release the scanner unit Cleaning the machine 145 2 Open the scanner unit Ees Be careful not to touch the plate on the back of the scanner unit 3 Pull the lever and then open the engine cover Ees Do not touch the transfer belt 146 Cleaning the machine Ees If there is media in the output bin remove it Be Before opening the engine cover be sure to fold up the output bin 4 Carefully pull out the drum car tridge Cleaning the machine 147 Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 5 Clean the media feed rolle
128. user separator levers moved as far back as possible Storing the machine 155 156 Storing the machine Troubleshooting 1 Introduction This chapter provides information to aid you in resolving machine problems you may encounter or at least guide you to the proper sources for help Preventing Media Misfeeds page 159 Understanding the Media Path page160_ Clearing Media Misfeeds page 160 Solving Problems with Media Misfeeds page 175 Solving Other Problems page 178 Solving Problems with Printing Quality page 184 Status Error and Service Messages page 191 158 Introduction Preventing Media Misfeeds Make sure that Media matches the machine specifications Media is flat especially on the leading edge The machine is on a hard flat level surface You store media in a dry location away from moisture and humidity The output bin is positioned horizontally when postcards are being printed You remove transparencies from the output bin immediately after printing to avoid static buildup You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media mis feeds and machine damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media
129. ut If ON FAX is selected only faxing stops when the toner runs out If OFF is selected printing copying and faxing do not stop when the toner runs out 9 TONER NEAR EMPTY Setting ON OFF When the toner is nearly run out a warning message appears 10 AUTO CONTINUE Setting ON OFF Select whether or not printing continues when a size error occurs during printing 11 CALIBRATION Setting ON OFF Select whether or not to perform image stabili zation If ON is selected image stabilization is started 12 REMOTE MONITOR Setting ON OFF Select whether or not setting remote monitor If ON is selected technical support can access the menu mode If OFF is selected technical support cannot access the menu mode Bey This setting is for technical support uses Change the setting only when it is necessary 28 Configuration Menu Overview PAPER SOURCE SETUP Menu Bey Manufacturer s default settings appear in bold 1 TRAY1 PAPER Media type PLAIN PAPER TRANSPARENCY LABELS LETTERHEAD ENVELOPE POSTCARD THICK STOCK GLOSSY Select the type and size of the media loaded into Tray Media size When a setting other than ENVELOPE or POSTCARD is selected A4 B5 A5 LEGAL LETTER G LETTER STATEMENT EXECUTIVE FOLIO OFICIO Mexico only If TRANSPARENCY LABELS THICK STOCK or GLOSSY is selected LEGAL and FOLIO are not displayed
130. vanced Copies on page 92 4 Number of Indicates the number of copies copies 5 Copy density Indicates the copy density A appears when the following settings are speci fied m The Quality key was pressed to select TEXT AUTO is selected while 1 MODE on the COPY SETTING menu is set to TEXT 6 Media tray Indicates the media tray that is selected 16 About the Control Panel No Indication Description Media size Indicates the media size that is selected Change the paper size from the PAPER SOURCE SETUP menu For details refer to PAPER SOURCE SETUP Menu on page 29 Status Displays messages such as when media is empty About the Control Panel 17 Print Screen When a print job is received PC PRN appears in the status section of the main screen To display the print screen press the Display key then press the gt key while PC PRN is displayed The following screen appears To cancel printing press the Cancel C key when the print screen appears Press the Menu Select key to select YES PC PRINTE PRINTING 144 1 2 No Indication Description 1 Status Displays messages indicating operations such as printing 2 Media tray Indicates the media tray and media size that is media size selected 18 About the Control Panel Checking the Machine Status and Settings Press the Display key to check the status of this
131. with a one touch dial key the recipient s E mail address can be entered simply by pressing the programmed one touch dial key Bey The recipient must have been registered with a one touch dial key in advance For details refer to One Touch Dialing on page 115 1 Press the desired one touch dial key Bes Press the one touch dial key programmed with the group dial recipi ents to send an E mail to multiple recipients If a one touch key programmed with group dial recipients is selected in the screen for specifying the TO address all E mail addresses included in the group dial are added to the TO address If it is selected in the screen for specifying the CC address all addresses are added to the CC address Bey If an incorrect recipient was selected press the Cancel C key 110 Specifying a Recipient Bey If the one touch dial key that is pressed is not registered with an E mail address the message NOT E MAIL ADDRESS appears In addition if the one touch dial key that is pressed is not registered with a recipient the message NOT REGISTERED appears Press a one touch dial key registered with an E mail address Using the Speed Dial Function If a recipient has been registered with a speed dial number the recipient s fax number can be dialed simply by pressing a speed dial number key Bes The recipient must have been registered with a speed dial in advance For details refer to Speed Dia
132. x8 3 148 0 x 210 0 1 No Yes Yes Yes No Legal 8 5 x 14 0 215 9 x 355 6 1 No Yes Yes No Yes Letter 8 5 x 11 0 215 9 x 279 4 1 2 Yes Yes Yes Yes Yes Statement 5 5x8 5 140 0 x 216 0 1 No Yes Yes Yes No Executive 7 25 x 10 5 184 0 x 267 0 1 No Yes Yes No No Folio 8 3 x 13 0 210 0 x 330 0 1 No Yes Yes No No Letter Plus 8 5 x 12 69 215 9 x 322 3 1 No No Yes No No UK Quarto 8 0 x 10 0 203 2 x 254 0 1 No No Yes No No Foolscap 8 0 x 13 0 203 2 x 330 2 1 No No Yes No No Government Legal 8 5 x 13 0 216 0 x 330 0 1 No No Yes No No Kai 16 7 3 x 10 2 185 0 x 260 0 1 No No Yes No No Kai 32 5 1x 7 3 130 0 x 185 0 1 No No Yes No No Government 8 0 x 10 5 203 2 x 266 7 1 No Yes Yes No No letter 16K 7 7 x 10 6 195 0 x 270 0 1 No No Yes No No Oficio 8 5 x 13 5 215 9 x 342 9 1 Yes Yes Yes No Yes Photo size 4x6 4 0x6 0 101 6 x 152 4 1 No No Yes Yes No Photo size 10x15 3 9x5 9 100 0 x 150 0 1 No No Yes Yes No J Postcard 3 9x5 8 100 0 x 148 0 1 No Yes Yes Yes No Double Postcard 5 8x7 9 148 0 x 200 0 1 No Yes Yes No No B5 ISO 6 9x9 8 176 0 x 250 0 1 No Yes Yes No No Envelope 10 4 125 x 9 5 104 7 x 241 3 1 No Yes Yes No No Envelope C5 6 4x 9 0 162 0 x 229 0 1 No Yes Yes No No Envelope DL 4 3x8 7 110 0 x 220 0 1 No Yes Yes No No Envelope Monarch 3 875 x 7 5 98 4 x 190 5 1 No Yes Yes No No Envelope C6 4 5x6 4 114 0 x 162 0 1 No Yes Yes No No Envelope Chou 3 4 7x 9 2 120 0 x 235
133. y Media Test all glossy media to ensure acceptable performance and to ensure that the image does not shift You can print continuously with glossy media However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Capacity Tray 1 Up to 50 sheets depending on their thick ness Tray 2 Not supported Driver Glossy Media Type Duplexing Not supported DO NOT use glossy media that is Mixed with any other media in the trays as this will cause media misfeed ing Specified for inkjet printers only Print Media 47 Guaranteed Imageable Printable Area The printable area on all media sizes is a a up to 4 mm 0 157 from the edges of gt gt lt the media Each media size has a specific image able area the maximum area on which Printable the machine can print clearly and with Area out distortion This area is subject to both hardware limits the physical media size and the A margins required by the machine and a 4 mm 0 157 software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printable area for all media sizes is the page size minus 4 mm 0 157 from all edges of the media 226 When printing in color on legal size media the bottom margin is 18 mm 0 709 Bey When printing on glossy med

bizhub c10 User Manual - Braden Business Systems, Inc

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