User Manual - Home Security Systems
Contents
1. Fault Description LCD Display Message Response Loss of The commercial AC Loss Check the power has been AC loss connection of the AC Power interrupted the WisDom s system will transformer to the continue to mains Ensure that operate on its power is not standby battery as interrupted or long as possible Switched off Low Battery The capacity of Low Battery Replace battery the battery is low Low battery Fault or missing and needs to be recharged or replaced Line Fault The telephone line Phone Line If all premises is either Line fault Failure telephones are disconnected or operating inoperative properly contact your security dealer If not contact your local telephone company Receiver An RF signal is Wireless Contact your blocking the RF Jamming Receiver engineer Jamming channel via which Jamming Fault the sensors communicate with the control panel WIRELESS ZONES FAULTS Zone The system Z 01 LOST Zone Loss Contact your has not ZONE 01 Zone X engineer Loss received a Fault signal during a specified time Low Battery Wireless Z 01 ILB Low Battery It is recommended transmitter low ZONE 01 Zone X to call your Zone Fault battery has been engineer to 58 detected in a certain zone WisDom User Manual replace battery in the relevant wireless transmitter Appendix B System Sounds In addition to the visual indications provided by the WisDom s LEDs your system produces2. Control Keys Emergency Key Microphone pP not visible not visible Numeric Function Keys Operation Keys 10 WisDom User Manual WisDom Architecture Your WisDom controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide perimeter and interior intruder protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects fault it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system N E f E Ww T A f b a is A niversal Shock ep E Wireless Wireless PIR PET Smoke Glacebreak Transmitters 4 y Detectors A WatchOUT Detectors Detectors Detectors mona Flood Detectors Wireless External amp Internal Sounders AGM Advanced 7 GSM GPRS Module autor anu Pender Keyfobs Reylobs Transmitters TYSSE wo A 0650 Y 25908 a Eg kn ETE Additional Wireless Keypads Program X 10 Interface Central Remote Follow me Transfer Module for Monitoring Upload amp Remote Module Home Automation Station Download Operation WisDom User Manual 11 Chapter 2 Operating the WisDom 12 The WisDom can easily be operated locally or remotely with guidance of voice prompts to help you use your system You can issue commands to the system and in turn the system will communicate informati
3. You have no new message Press 1 to play the new message WisDom User Manual gt To Remotely Record a Message 1 The Family Message Center enables you to record and store 1 message up to 8 seconds long When you record a new message the previous message is deleted 2 From the Operations menu press 7 3 Press 2 The following message appears announced Press to start and stop recording 4 Press and state your message into the telephone receiver 5 Press when you have finished your message The following message is announced You have a new Message To play the message Press 1 to record a message press 2 6 Press 1 to listen to the message you have just recorded or press to return to the Operations menu When accessing the Family Message Center option You have a new message is announced This changes to You have no new message when a user with a different user code to the user who recorded the message plays the message Nd NOTE The MESSAGE LED in the WisDom flashes rapidity when a new message has been recorded The LED turns off after the message has been heard When you record a new message the previous message is deleted Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations such as intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Ack
4. EN50131 5 3 Grade II EN50131 6 Type A EN50130 5 Environmental Class II Tested 10 C to 50 C DD 243 2004 WisDom User Manual Table of Contents SUMMARY OF USER COMMANDS sees 6 CHAPTER 1 INTRODUCTION eee nennen 9 WisDom Main Features eseresessevesensssnverenesenessesnsenesnnsnrenesenensesesenesensnsenesenessenes 10 WISDOM Architecture scscscsecesseckasdenssssconsecsescastevesossesseccaseevesecsossesosesesesnses 11 CHAPTER 2 OPERATING THE WISDOM 12 Operating Tools eerie eerte eee ente ene netn than totas tasto tasas tasas tasto tasas 12 Noice Messaging scansione nE EE 13 EED Indicators oro e TE Ranet 14 Power LED nete ee ee ede e ehe 14 Set LED y ee eere ere e UR E A Ie RU En Rent etie eo nieve 14 Ready LED eedem e n eoque 15 Omit EED oer RE teu pe RE net ped ben 15 Fault LED ned iia 16 Message LED nece RR We eR CU re nog 16 Keys Functionality eere eere esee eres teens teen tatnen tata sse ta sassa 16 Numerical Keys anion RR RR HU PUR TRE ES 16 Control Keys 0 3 4 7 Aen Sites Stet ette e e eere a eee en tags 17 Emergency Keys nes ate e da te ee De gets 18 VOICE Keys ecco do cuba nein O a de n Atel ee cal 18 Quick Key Operation sesssssssesseseeneeeenenene enn 19 LCD Status Display rere tbt prennent ttaeno teen nt rubeo e Poena ne vaL
5. To unset partitions 1 Select the required partition by pressing Cae followed by the partition number 1 2 3 2 Enter your user code and press to confirm A confirmation message will be heard Partition x is unset 3 Repeat the above steps to unset other partitions Example To unset partition 3 with code 1234 press 23 1 2 3 4 NOTE Y If the Set LED is flashing after unsetting check the display for activated alarmed zones before proceeding Duress Unsetting If you are ever coerced into unsetting your system you can comply with the intruder s wishes while sending a silent duress alarm to the Alarm Receiving Center To do so you must use a special duress code which when used will unset the system in the regular manner while simultaneously transmitting the duress alarm To use a duress code add 1 to the last digit of your user code as shown in the table below User Code Duress Code 1 2 3 4 1 2 3 5 5 6 7 8 5 6 7 9 6 7 8 9 6 7 8 0 A Under no circumstances must the duress code be used haphazardly or without reason ARCs along with Police Departments treat duress codes very seriously and take immediate action WisDom User Manual 27 gt To unset using a duress code 1 2 If outside the premises open an entry door The WisDom beeps indicating that the Entry Delay time period has begun The following message will be heard System is unsetting Please enter your code Enter your dures
6. Y Use the SINE to toggle the option to Y and press amp NOTE If defined by your engineer press ax for quick Part setting 3 If required leave the premises and close the door During the Exit Delay time period the keypad beeps the Set LED flashes and the Omit LED lights indicating the omitted interior zones WisDom User Manual 23 NOTE Press e during the Exit Delay time period to silence the announcement messages and the beeps from the keypad Press twice to cancel the Entry Delay time period Entry Delay Cancelled message will be heard 4 When the Exit Delay time period is up the Set LED lights steadily and the following message will be heard System is part set If the system cannot be set it will be followed by a Not ready to set message as described in the Full Setting section Partition Setting One of the WisDom s advantages is its ability to divide the system to up to 3 partitions Each partition may be viewed as a separate security system each of which can be Full set Part set and unset individually regardless of the condition of the other partitions amp NOTES Common Zones Partitioned systems can share common zones For example a shared front door to two family houses must be available to both families and is therefore shared between them A common zone s is set only if all partitions sharing the zone s are set The common zone s is unset if any of the partitions to which th
7. remote operation Using the AGM you can receive status error reports by SMS E mail or short voice messages in addition to the reports established to your monitoring station The AGM also enables you to perform remote control operations using simple SMS commands For detailed information regarding the capabilities of the system refer to your AGM Manual Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad All procedures in this chapter are performed by first initiating a call in this way and then selecting your required option from the Operations menu as described on page 33 To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where WisDom is installed 2 Ifan answering machine is in use at the premises Let the line ring once then hang up and call again NOTE Ask your engineer to define the Answering Machine Override feature In some telephone systems you may need to wait at least 10 seconds before calling the system again WisDom User Manual 3 4 5 6 If an answering machine is not in use at the premises Wait until the system picks up After the system picks up a short tone is heard NOTE When the system picks up all phones on the same line may be effectively disconnected and may not be functional at th
8. a ve doen e Pa V aS 19 LCD Blank Display isssississscsssscsssssscessecsessssssssenssasesstesusssensecsessusdanssousensbsstedunssenson 19 WisDom User Manual 3 CHAPTER 3 LOCAL SETTING AND UNSETTING OF THE SYSTEM Me 21 KIM 21 Full Setting eene teu 22 Part Setting oo sessi ennt enne 23 Partition Settings ent eR ne 24 Unsetting e 26 Unsetting the System sess 26 Partition Unsetting s dz 27 Duress Unsetting sssssssssssseeeeeeenreeneennenenn nnns 27 Unsetting After an Alarm sess 28 Resetting after an Alarm sss 29 CHAPTER 4 REMOTE PHONE SYSTEM OPERATION 30 Remotely Accessing the System eese teet tntnane 30 Operations lg mee 32 Two Way Communication ssssssssseseeeeeeeeeereennnn es 33 Family Message Center sess 34 Receiving Calls from the System esrenverenreneerenneneerenseneerenneneenansenennansenennens 35 Receiving an Event Call eese 36 Acknowledge Menu nnne 36 CHAPTER 5 USER CODES Lundsten 38 Setting Changing User Codes eere eres eeee esee ense tn tnatnns 38 Deleting User Codes eerie ee eeeee estne inen tne n stata sse ta then tatnen 39 CHAPTER 6 MAIN USER SETTINGS 40 Defining System Time and Date eerasvenverensenee
9. activation and user limitation Zone A single detector or collection of detectors usually relating to a certain area of the premises or type of protection Zones that use devices designed to detect break ins are called intrusion zones Another kind of zone may contain one or more smoke detectors Such zones are called fire zones An environmental zone typically protects the premises from gas leaks and or flooding WisDom User Manual 61 Appendix D Scheduling Table Use the following table to define each of the weekly programs Weekly Program No Set Unset Setting Mode O O O OO OFull O Part Set Set 3rd PO No 4th PO No NOTE In the PO weekly program you can define a Program Name 1st PO No Programmable 2nd PO No Output O separate time during vacation User Unset Limitation O NOTE You can choose any user in the system Sunday Start Time 1 HH MM Stop Time 1 HH MM Start Time 2 HH MM Stop Time 2 HH MM Monday Tuesday Wednesday Thursday Friday Saturday 62 WisDom User Manual Notes WisDom User Manual 63 RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does
10. audible annunciation after certain events Event System Sound Intrusion Alarm Fire Alarm Rapid beeping continuous See notes 1 Rapid beeping Staggered See note 1 Keypad Police Emergency Keypad Fire Emergency Keypad Auxiliary Emergency Siren continuous See note 1 Siren Staggered Pulsed No sound Exit Delay Countdown Entry Delay Countdown Setting or Unsetting Slowly buzzer beeps until the Exit Delay time period expires see Note 2 Slowly buzzer beeps until the Entry Delay time period expires see Note 2 1 siren chirp System is set 2 siren chirps System is unset Key fob or wireless keypad 4 siren chirps System unset after an alarm Key fob or wireless keypad Correct Incorrect Data A one second buzzer tone if completed Or Key Sequence correctly Three rapid error buzzer beeps if incorrect See note 2 Chime Sound A 2 seconds buzzer beep See note 2 e NOTES 1 Based on decisions made at the time your alarm system was installed this sound may be enabled or disabled 2 Keypad beeps may be disabled at the user s discretion See Buzzer Control on page 5 3 Any intrusion zone if selected for the chime feature will when violated during the unset period cause the Wisdom to annunciate the event The chime may be disabled at the user s discretion WisDom User Manual 59 Appendix C Terms and Definitions 60 There are a few terms with which yo
11. code being entered 7 Enable Enables the Grand Master Manager or Master to Engineer authorise the engineer for a time window of 1 hour to use his code for user functions programming 8 Engineer Enables the engineer to reset an alarm The option is Reset available only if the user authorized the engineer in location 2 7 9 Check Use this function to receive information by SMS of the Credit credit level in your Prepaid SIM card Once the SMS is received by the provider the SIM s credit level is sent back and displayed on the keypad s LCD display or sent to the Follow Me if defined 0 More 1 User Call This option is used to receive the SIM credit level using the voice channel 2 Reset SIM After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is defined by your engineer 3 View 1 Faults Should be used when the system has detected a problem which is evidenced by the rapid flashing of the Fault LED To delete a fault from the list after it has been repaired change the status of the fault to Y using the key 2 Alarm Allows the viewing of the five most recent alarm Memory conditions stored by the system by partition 52 WisDom User Manual Quick Function Key Description 3 Partition Status 4 Zone Status 5 Event Memory 6 Information Allows the viewing of the partition s status faults and all not ready zones Allows the display of all system
12. indications as discussed below Some indicators have additional functions which are explained later on Power LED The Power LED indicates system operation Condition Description ON The system is operating properly from mains AC power and its backup battery is in good condition OFF No power to the system Mains or Battery RAPID FLASH Indicates mains power fault SLOW FLASH Indicates Battery fault or being in the user menu Set LED The Set LED indicates whether or not the system intrusion detectors are set Condition Description ON The system is fully or partially set OFF The system is fully unset SLOW FLASH The system is in its Exit Delay time period RAPID FLASH Indicates an alarm condition or after unsetting an alarmed system while the display is in Alarm Memory mode To restore the cs to Normal Operation mode press 14 WisDom User Manual Ready LED The Ready LED indicates whether or not the system s intrusion zones are secured and ready to be set Condition Description ON All intrusion zones are secure the system is ready to be set OFF One or more intrusion zones are not secure and the system is not ready to be set Before the system can be set the condition must be rectified OR 3 minutes after power is restored to the system if defined by your engineer SLOW FLASH Indicates the system is ready to be set while a specially designated entry exit door remains open If Blank Display
13. is Y this may mean there is a fault condition Omit LED The Omit LED indicates if there are omitted zones in the system This LED is normally lit when Part Set mode is selected Condition Description ON At least one intrusion zone is omitted or Part Set mode is selected OFF There are no omitted zones in Unset mode Or the system is in Set mode Although there are omitted zones WisDom User Manual 15 Fault LED The Fault LED indicates faults in the system Condition Description RAPID FLASH There is at least one fault in the system OFF No faults in the system e If a fault condition exists the Fault LED will flash only when the Fault LED option ON is unset and option OFF is set Once the system is set a previously flashing Fault LED will light steadily Message LED The Message LED indicates a newly recorded message in the system Condition Description SLOW FLASH Listen in mode during 2 way communication RAPID FLASH There is a new message Or when talking during 2 way communication OFF There is no new message Keys Functionality The keys on the WisDom can be used for a variety of functions Each key is explained below Numerical Keys Numerical keys are used to input the numeric codes that may be required for setting unsetting or used to activate special functions 16 WisDom User Manual Control Keys The functions of the control keys vary according to the mode being used The fo
14. on 1 or 2 options After this time the Acknowledge menu or the Operations menu is repeated WisDom User Manual 33 gt To listen and talk 1 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To return to the previous menu Press star Nd NOTE 2 3 The bell alarm resumes sounding 2 minutes after the last key has been pressed and the previous menu is announced To listen In 6 1 At any time you can press 1 to listen in to the premises The bell alarm is silenced If you talk your voice cannot be heard in the premises To Talk 6 2 At any time you can press 2 and talk into the telephone The bell alarm is silenced and your voice is heard in the premises During Talking mode you can t hear sounds from the premises d NOTE 4 At the premises when you switch from Talk mode to Listen mode the WisDom s speaker sounds a beep During Talking mode the Message LED is off During Listen In mode the Message LED flashes rapidly To stop 2 way communication Press to stop listening and talking and return to the Operations menu Family Message Center The WisDom enables you to collect voice message from and leave voice message for other users of the system gt To Remotely Play a Message 34 From the Operations menu press 7 One of the following messages is announced You have a new message or
15. option in the Operations menu Operating Programmable Outputs The Programmable Output option applies to Programmable Outputs that are defined as Follow Code Ask your engineer for details about defining Programmable Outputs in this way There are 2 types of outputs which behaves differently when activated Latched output Remains activated until it is deactivated Pulsed output Remains activated for a predefined number of seconds after which it is automatically deactivated Ask your engineer which of your outputs are defined as latched and which are defined as pulsed Changing Follow Me Numbers Only the Grand Master Master and Manager authority levels have permission to change FM numbers For more information regarding Follow Me numbers refer to page 41 Two Way Communication The Listen and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone It also enables you to remotely talk into your premises via the WisDom loudspeaker for example to guide someone in distress Unlike regular phone conversations listening and talking cannot be performed simultaneously The WisDom allows one way speech at a time You must press 1 prior to listening and 2 prior to talking in order to be heard in the premises NOTE When entering the Listen and Talk option you have 2 minutes time out in which to listen or talk after each press
16. programmable output home appliance activation program automatically activates and deactivates POs during your required intervals In each program you can define four POs to operate simultaneously When defining a PO activation program you need to define the following parameters POs Time Schedule Holiday and Label To define a PO activation program 1 Repeat stages 1 4 of the Setting Unsetting schedule programming procedure 2 Select 2 PO On Off 3 Follow the LCD display messages that will guide you through the programming procedure NOTES amp The 3 Holiday option for the PO scheduling program defines the way in which the group of POs are activated during a holiday period N During holidays POs are activated in the same way as defined in the time windows of the week Y POs are activated during the holiday according to the time schedule defined in the next step holiday definition 44 WisDom User Manual Defining a User Unsetting Limitation Program A user limitation program automatically prevents certain users from unsetting the system during specified time intervals By default all users of the system operate without this limitation When defining a user limitation program you need to define the following three parameters Users Time Schedule and Label e NOTE By default all users are not restricted To define a user limitation program 1 Repeat stages 1 4 of the Setting Unsetting
17. say Hello the Event announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen The event messages can be disabled or defined for only specific events Your engineer performs the event announcement messages definition TIPS To repeat the Event announcement message press To omit the Event announcement message and go directly to the Acknowledge menu press Y Acknowledge Menu After the Event announcement message the following list of options is announced some of which may require your user code authorization WisDom User Manual NOTE If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes During this time no calls are initiated to this FM phone If a valid user code is not entered within 10 seconds the system hangs up Operation Digit Acknowledge Message 1 Acknowledging an Event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number If you do not acknowledge the event the system continues to call you a predefined number of times To acknowledge and stop all dialing 2 This option acknowledges the event and stops the system Code from calling to the next FM numbers to report the event To acknowledge a
18. the sequence correctly Before setting your system check the Ready LED If it is lit or flashing the system is READY to be set If NOT the system is NOT ready to be set In this case secure or omit the violated zone s and then proceed Remember fire protection and the protection offered by the emergency keys are always set and always available Your WisDom offers the following kinds of settings Full page 22 Partial page 23 Partition page 24 WisDom User Manual 21 22 Full Setting Full setting prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises To Full set 1 Checkthe Ready LED and make sure that the system is ready to be set 2 Enter your user code and Dag ES All partitions assigned to the code will be set e NOTE If required and defined by your engineer all faults in the system should be confirmed to enable setting operation Scroll down the faults menu using the CE7 key At the end of the list the following question will appear Override flt Y Use the 8 key to toggle the option to Y and press amp NOTE If defined by your engineer press CaS for quick setting 3 Leave the premises via the authorized exit route and close the door The keypad beeps and the Set LED flashes while the system counts down the Exit Delay time period if defined Once the Exit Delay time count starts the following Message will b
19. Code gt Status Activate Output B cy gt 6 gt Code Cae Chime On Off 2 gt 7 Code gt View Fault Cy gt 8 gt Code ee Zones Omit 4 o Code gt C gt Zone No gt Define Follow Me gt 2 gt 2 gt 1 gt Code gt n2 Phone View Alarm pg gt 2 gt Code gt Cy Memory 6 WisDom User Manual View Event Memory Battery Test Edit User Code Edit Time Edit Date Automatic Set Unset Function A activation Function B activation Function C activation Zone Testing Walk Test Cs 131 gt 5 gt Code gt HF lt O gt 4 gt Code gt gt 1 gt 5 C 5 Code av gt 1 gt 1 C s 6 Grand Master Code cy gt 1 Cs 6 Grand Master Code n2 gt 2 Cs 6 7 Grand Master Code gt gt 5 gt Schedule No gt 1 5 for 2 seconds C 2 D for 2 seconds a for 2 seconds Cs 14 gt Grand Master Code gt gt 2 WisDom User Manual WisDom User Manual Chapter 1 Introduction Congratulations on your purchase of the WisDom RISCO Group s Wireless Security System The WisDom has been specifically designed to meet a wide range of security needs for many residential and small commercial applications Your WisDom controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide perimeter and interior intruder protection The WisDom is designed to recognize abnormal conditions
20. Description Key 1 Omit Zone 1 De activate Provides the ability to activate or deactivate any of the system s intrusion zones Use the key to toggle between Y N for the zone status and then press to confirm 2 Omit Reset Restores any omitted zones 3 Omit Recall Recalls the most recent omitted zone 4 Omit This option provides the ability to omit the WisDom panel box or bell tamper Tamper If omit tamper is selected and a tamper condition occurs there will be no alarm no indication to the MS and no record in the event log 2 Activities 1 Programm Allows user control of previously designated external able devices e g an appliance a motor driven garage door Output etc PO 50 WisDom User Manual Quick Function Key Description 2 4 Follow Me FM Alarm Receiving Center ARC Control Delete Remote Message This option allows to program 2 options regarding the follow Me number 1 Define FM Define up to 4 Follow Me telephone numbers In case of an alarm the system will generate a call to the designated number For more information refer to page 49 2 Terminate FM If Follow Me Phone Number s were chosen their operation can be terminated Use this function when an alarm has been tripped and there is no need to utilize the Follow Me phone call Allows user control of operation relating to operation with the ARC 1 Initiate call By initiating a call to your alarm company this allows them t
21. Manual 41 N The user on the FM phone cannot enter the Remote Operations menu NABLE FM NO 1 Select one of the following options REMOTE LISTEN N to define the permission Y The user on the FM phone can perform remote listen in and talk operations from the acknowledgment menu N The user on the FM phone cannot perform the listen and talk operations from the acknowledgment menu If required include the special functions described below to achieve the related effect You can press the required character Function or k eys to toggle to the Sequence Results Stop dialing and wait for a new dial tone Wait a fixed period before continuing Switch from Pulse to Tone or from Tone to Pulse Send the DTMF character Send the DTMF character Delete numbers from the cursor position 1 2 3 7 9 0 A B C e NOTE To delete a number place the cursor in the first position and press gt 0 When done with your complete entry press digits can be included in the phone number 42 WisDom User Manual to store it Up to 32 Scheduling Weekly Programs Scheduling weekly programs enables you to automate some system operations This is performed by defining up to two time intervals per day during which the system automatically performs one of the following functions Automatic Setting Unsetting below Automatic PO Activatio
22. WisDom Wireless Security System User Manual RISCO Creating Security Solutions T riscogroup com Important Notice This manual is delivered subject to the following conditions and restrictions This manual contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The text and graphics are for the purpose of illustration and reference only The specifications on which they are based are subject to change without notice Information in this document is subject to change without notice Corporate and individual names and data used in examples herein are fictitious unless otherwise noted Copyright O 2007 RISCO Group All rights reserved Customer Information RTTE Compliance Statement Hereby RISCO Group declares that this control panel RWSALO0868xxA RWSALV868xxA with wired accessories including cables and wireless accessories is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Note xx represents the country code CE The WisDom control panel complies with 9 9 9 9 9 9 PD 6662 2004 EN50131 1 Security Grade II EN50131 3
23. WisDom Installation and Programming Manual for more information about the Engineer Programming functions 56 WisDom User Manual Appendix A System Faults The following table lists some of the possible fault conditions their descriptions and recommended responses To check for faults in the system press Cae an opening message System Fault followed by a list of current fault messages will be heard If the list of faults is empty the message No System Fault is heard Fault Description LCD Display Message Response MAIN FAULTS Auxiliary The panel s Auxiliary Contact your Auxiliary power Aux fault Failure engineer Failure used to supply electric current to designated devices e g motion detectors has failed Bell Loop The external bell is Bell Loop Contact your disconnected Bell loop Fault engineer Fault ARC Report Fail to Central Station Contact your communicate with jarc 1 ca11 error Report Fail engineer Fail the ARC Clock Not Set The system s clock Clock Not Set Set the system s has lost track of System clock time and date see the time and or page 40 date False Code If enabled by your False Code Once the fault has installer your False code P 1 Partition X been displayed it Fault system will report will automatically a false code as a NOTE P 1 be removed from fault refers to the the system partition in which the false code was entered WisDom User Manual 57
24. a result Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising from under this limited warranty or otherwise regardless of cause or origin sellers maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week 64 WisDom User Manual
25. and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with a central monitoring station or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E mail messages via the AGM You can place a household appliance or premises lighting under the control of the WisDom where it can be conveniently turned on and off automatically or by user command from the system keys wireless key fobs or remote phone The WisDom contains multiple programming features Ask your engineer who should be responsible for the installation of the WisDom which features have been programmed for your system This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic setting and unsetting commands for the system amp NOTE All the voice capabilities described in this manual are applicable only to WisDom models that have integrated voice capabilities WisDom User Manual 9 WisDom Main Features The following table lists the main features of the WisDom Feature Maximum Capability Total Wireless Zones 32 Wired Zones 1 Partitions Areas 3 User Codes 32 Programmable Outputs Total Key fobs Wireless Keypads Follow Me Numbers Scheduling Weekly Programs 16 Speaker LCD Dis not visible re a
26. and record a memo message on the premises The message is up to 8 seconds When you record a new message the previous message is deleted To record a message 1 Press the C 7 button continuously for 2 seconds The Message LED will start a slow flash 2 Talk into the microphone located on the left corner of the WisDom from a distance of 3 cm If you finish your message before the time limit press the 7 key again To play a message Press the Play BC button The recorded message will begin playing automatically Programming Functions Keys The WisDom enables you to record a series of commands and assign them to a Function key When the Function key is pressed for 2 seconds the recorded commands are executed from beginning to end Before programming a Function key it is recommended to perform your required series of commands making a note of every key you press while doing so These keys will be entered in the form of characters in step 5 of the procedure for programming the Function key Up to 3 Function key programs are available For example to set partitions 1 and 2 in a 3 partitioned system with code 1234 you would press the following keys in step 5 Cs DO cope av C2 gt eon a This example requires the following sequence of characters 1 1234 a 4 2 1234 a d 1 Only the Grand Master can program a Function Key 2 Function keys cannot be programmed to perform unsetting command
27. as follows S Partition is FULL set N Partition Not Ready P Partition is PARTIAL set R Partition Ready a Partition in Alarm LCD Blank Display If defined by your engineer two minutes after the last keypad operation the keypad will be disabled and the following display will appear on the WisDom User Manual 19 20 LCD To release the keypad and return to normal operation mode press CODE cy NOTE amp During Blank Display mode the Ready LED indicates a fault in the system Full Set Part Set Unset in Blank Display Mode To perform setting or unsetting while the system is in Blank Display mode NOTE amp For detailed instructions regarding setting or unsetting your system refer to Chapter 3 1 Release the keypad by pressing CODE 2 Within 2 minutes time press for Full setting for Partial setting for unsetting WisDom User Manual Chapter 3 Local Setting and Unsetting of the System Setting Setting your system causes the intrusion detectors to trigger an alarm when violated The setting operation will be followed by a local message announcement If defined You can set your system by code setting in which you need to use your user code or you can use quick setting without using a code NOTE If during code setting you enter a wrong user code the keypad produces three short beeps and Wrong Code Please Try Again will be heard In this case press quickly and re enter
28. ation any faults or malfunctions it senses so that a service call can be made Follow Me Phone In addition to the standard event reporting to the Central Station the system can send Event messages to a designated System user s telephone Key Fob The Key Fob is a 4 button wireless transmitter that allows you to set and unset your alarm system as well as send a panic alarm and activate a relay output WisDom User Manual Partition One of the WisDom advantages is its ability to divide any system into a number of partitions You can think of each partition as a separate security system that can be armed and unset individually Tamper A device that prevents system hardware from being tampered with by triggering an alarm whenever a hardware component is opened Upload Download Software used by the engineer for programming the WisDom and by the user for operating the system and viewing system status User Code Up to four digit or six digit code that is used to perform many of the WisDom functions Programmable Output PO A household appliance In addition to your system s normal operation it is possible to place a household appliance or premises lighting under the control of the WisDom where it can be conveniently turned on and off automatically or by user command from any system keypad Scheduler Through the use of the system s built in clock it is possible to schedule automatic operations such as setting and unseting PO
29. ay 7 Voice Messages 1 Message Structure 2 Message Label 3 Test Message Enables to specify the order in which messages are announced when receiving a call from the WisDom There are 2 options Common Event Partition Zone Event Partition Zone Common Use the and keys to select your choice Recording and Playing of messages voice names to zones 1 16 partitions outputs functions and identification message when receiving a message to your private phone In addition to self recording you can assign the zones 1 16 and partitions with a prerecorded label from a list of messages For more information refer to your engineer Used to verify voice messaging remote and local 1 Send message Remote communication is verified by sending a Test Event message to a selected follow me number In order to achieve this assign a phone number to the relevant FM number 2 Local play Playing a local message WisDom User Manual 55 Quick Function Description Key 4 Announce Enabling and Disabling local announcement messages Message For more information refer to page 53 8 Function Keys Macro Keys 1 2 83 Key Records a series of commands and assigns them to a A B C function key For detailed information refer to page 55 9 Engineer Programming 1 Full Accesses the full menu of programming options 2 Partial Accesses a limited menu of programming options NOTE Refer to the
30. ays information regarding the Wireless Sounder version 5 Codes 1 User Allows to define the following user s parameters Codes 1 Define Change Sets changes and deletes user codes as described on page 45 2 Authority Links user codes with Authority Levels For more information refer to your dealer 3 Partition Assigns partitions to users 4 Label Assigns labels to users 10 characters 2 Remote 2 digit access code that is used when calling the system Phone from a remote phone The Engineer or the Grand master Code can program this code 6 Clocks 1 System Allows the setting of the system time Time 2 System Allows the setting of the system date Date 3 Next Set Used to automatically Full set of the system at a specific time within the next 24 hours Next Set works for one time only since the system deletes the setting after it is acted upon 4 Next Used to automatically unset of the system at a specific 54 WisDom User Manual Quick Function Key Description Unset 5 Scheduler 6 Holiday time within the next 24 hours Next Unset works for one time only since the system deletes the setting after it is acted upon Enables you to define a weekly program with up to two time intervals per day during which the system automatically sets unsets activates POs or prevents users from unsetting as described on page 51 Enables to define up to 20 holiday periods and the partitions that will be set automatically during the holid
31. e heard System is setting Please exit now Ask your engineer for the defied exit route 4 When the Exit Delay time period has expired the system is set the Set LED lights steadily and a confirmation message will be announced System is set WisDom User Manual 1 Failing to set the system due to a zone problem will be followed by the message System Not Ready Fail to Set Check Zone X 2 Failing to set the system due to a reason other than a zone problem will be followed by a general message prompting you to use the information displayed on the LCD screen 3 System Not Ready Fail to Set Check message Display 4 During the exit time a zone outside the exit route can prevent setting of the system or can trigger an alarm as defined by your installation company Part Setting Part setting activates only perimeter detectors as defined by your engineer enabling individuals to remain inside and move about the premises even after the system is partially set To Part set 1 Checkthe Ready LED and make sure that the system is ready for Part Night setting 2 Enter your user code and uds uS All partitions assigned to a code will be set at Part set mode d NOTES If required and defined by your engineer all faults in the system should be confirmed to enable setting operation Scroll down the fault s menu using the eae key At the end of the list the following question will appear Override flt
32. e zone s is assigned is unset If the system is defined to work in Area mode the common zone will be set if any partition sharing the zone is set The common zone will be unset if all the partitions sharing the zone are unset For more information about common zones refer to your engineer Only users that have been defined to operate multiple partitions can operate more than one partition and set unset all partitions at once 24 WisDom User Manual To set individual partitions 1 Check the Ready LED and make sure that the system 2 3 4 is ready to be set Select the partition number to be set by pressing av followed by the partition number 1 2 3 Enter your user code and then press SED Setting announcement message or a Fail to set message will be heard as described in the section of Full Setting NOTE If required all faults in the system should be confirmed to enable the setting operation Scroll down the list of fault s using the key At the end of the list the following question will appear OVERIDE FLT Use the Sr to toggle the option to Y and press Repeat the above steps to set additional partitions NOTE If defined by your engineer press cy 1 2 3 for quick full setting or cy 1 2 3 or quick part setting Examples To set partition 3 with code 1234 in Full mode press E 3 1 2 3 4 To set partition 3 in Quick Full mode If defined press CAOS To set part
33. g User Codes The user assigned the Grand Master Authority Level can change all user codes but cannot view the digits in the user codes Users with other Authority Levels can only change their own codes The system must be unset in order to set or change user codes To change a user code 1 From the User Functions menu select 5 Codes 2 Enter code and press 4 e If you enter wrong user code the keypad produces three short beeps and the Wrong Code Please Try Again message will be heard If SO press 1 quickly and re enter the above sequence correctly 3 Select 1 for User Codes 4 Select 1 Define Update WisDom User Manual 5 Enter the two digit User Index number to which you want to assign a user code For example to assign a user code to user index number 6 press 92 NOTE amp In the WisDom system the User Index number is from 00 to 32 The User Index number 00 belongs to the Grand Master user code 6 Enter the new code and press av 7 If successful a single confirmation beep is sounded and a message is displayed If not three quick error beeps are sounded 8 Repeatthe above steps for additional codes until complete 9 When all codes are entered press OS quickly to reset and exit the User Functions menu Deleting User Codes At times it may be desirable to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system mus
34. ing Three types of spoken messages are heard when using the WisDom locally in the premises or remotely to your mobile Event messages Upon event occurrence the WisDom can initiate a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the WisDom announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event occurrence or user s keypad operations the WisDom can announce various local messages to occupants The number of voice messages that can be announced by the WisDom is large This manual mentions only several of them while others are self explanatory and will be announced while operating the system amp NOTE Voice messages can be enabled or disabled according to user requirements For more information refer to page 45 or advise your engineer In addition to the mentioned voice messages you can customize a voice message zones 1 16 partitions outputs and function keys of the system and also for the opening message when receiving a call from the system For more information regarding this customization please refer to your engineer WisDom User Manual 13 LED Indicators The six LED indicators found at the upper left provide typical system
35. is time Enter your 2 digit remote access code within 10 seconds If you wait longer than 10 seconds the system automatically switches to MODEM mode The sound of the connected modem is heard and the call must be made again as described in step 1 Once you have entered the remote access code the following message is announced Please enter your user code followed by Enter the user code you usually enter in the WisDom followed by NOTE If an invalid user code is entered the Wrong Code message will be heard If a valid user code is not entered within 10 seconds the system hangs up and the call must be made again as described in step 1 If 3 invalid user codes are entered within 10 minutes the system hangs up and is then locked for 15 minutes During this time any calls initiated to the System are not answered However it is still possible to receive event calls from the system After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations as described in the subsequent sections e TIPS To repeat the Status message press To skip further menus and go directly to your required operation use the list of quick key combinations on page 34 WisDom User Manual 31 Operations Menu The voice operations menu announces options and instructions to use the system functions The options in the Operation
36. ition 3 with code 1234 in Part mode press 3 1 2 3 4 To set partition 3 in Quick Part set mode if defined press 3 S87 WisDom User Manual 25 26 Unsetting Unsetting your system causes the detectors not to trigger an alarm when violated The unsetting operation will be followed by a local message announcement If defined amp NOTE If during unsetting you enter a wrong user code the keypad produces three short beeps and the Wrong Code Please try again message will be heard If so re enter the above sequence correctly Your WisDom offers the following kinds of unsetting Unsetting the System below Partition unsetting page 26 Duress unsetting page 26 Unsetting after an Alarm page 27 Resetting after an alarm page 28 Unsetting the System Unsetting deactivates the partitions assigned to the specified user code To unset the system 1 Enter your user code and press All the partitions assigned to the code will be unset A confirmation message will be heard e NOTE If outside the premises open an Entry door The WisDom beeps indicating that the Entry Delay time period has begun The following message will be heard System is unsetting Please enter your code Before the Entry Delay time period expires enter your user code and press WisDom User Manual Partition Unsetting Partition unsetting enables you to unset individual partitions within a set system gt
37. llowing table lists the functions of the keys in Normal Operation mode and when using the User Functions menu Key Normal Operation User Functions Activates the User Functions mode Activates the Full mode setting and quick setting System or partition Activates the Part Night mode setting and quick part night setting Unsets the system after the user code is entered Activates functions when used with the numerical keys Refer to table on page 6 for the options activated by this key yy BOGE O Exits from the current menu and or returns to Normal Operation mode Changes data Changes data Terminates commands and confirms data to be stored Scrolls up a list or moves the cursor to the left Scrolls down a list or moves the cursor to the right WisDom User Manual 17 18 Emergency Keys The WisDom has three dedicated sets of emergency keys Each set of keys must be pressed simultaneously for at least 2 seconds in order to be activated The following table describes the Emergency keys and their optional corresponding messages The system sounds that results during these emergency alarms are described in Appendix B on page 59 Key Description Message GEN D Police emergency Panic Alarm T D Fire emergency Fire Alarm Auxiliary Emergency Emergency Medical Alarm NOTE amp If your system has been programmed to do so it will communicate these alarms to the Alarm Receiving Cen
38. n page 44 Limitation of User Unsetting page 45 You can define up to 16 scheduling programs Use the table in Appendix D Scheduling to define your data Automatic Setting Unsetting A setting program automatically sets and unsets the system during your required time intervals When defining the automatic setting unsetting program you need to define the following parameters Partition Setting Mode Full Part Night Time and Label During the automatic activation announcement messages will be heard in the premises For example when the automatic countdown starts the first message will be System in automatic setting process Please exit now To define an automatic set unset program 1 From the User Functions menu select 6 Clocks 2 Enter your user code followed by cy 3 Select 5 for scheduler 4 Select the program index number you want to define 5 Select 1 Set Unset 6 Follow the LCD display messages that will guide you through the programming procedure WisDom User Manual 43 NOTES 1 When defining the time intervals for each day of the week you can select 8 All to set the same time intervals for every day in the week 2 Use key to enter Y when requested For example when defining a partition that will be automatically set and unset 3 Leave the time at 00 00 if you do not want to perform the automation during the current interval for the current day Defining a PO Activation Program A PO
39. nd access the Operations menu 3 The Operations menu lists the available options for Code remotely operating your system as described on page 32 To Listen and Talk 6 This option enables you to perform the remote listen and Code talk option as described on page 33 The Access to the Operations Menu and Listen and Talk options are only announced if your FM number has permission to access these options For more information refer to page 45 To repeat the event message 2 WisDom User Manual 37 Chapter 5 User Codes 38 To perform many of the WisDom functions a security code often called a user code must used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of System functions while those with a lower authority are more restricted in what they may do There are eight different Authority Levels available for users of the WisDom User codes may have variable lengths up to 6 digits according to your engineer s definition The WisDom can support up to 32 different user codes Your WisDom was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described e NOTE To define the authority levels refer to your engineer Setting Changin
40. not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller Seller can not guarantee the performance of the security system which uses this product Sellers obligation and liability under this warranty is expressly limited to repairing and replacing at Sellers option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Sellers obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any persona injury or property loss by intruder robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of intruder robbery or fire without warning but is not insurance or a guaranty that such will not occur or that there will be no personal injury or property loss as
41. nowledge menu as described on page 36 The system can call up to 4 Follow Me numbers enabling you a relative or neighbour to be informed of the security situation WisDom User Manual 35 NOTES Follow Me messages are performed only after reporting to the monitoring station Follow Me numbers are assigned certain events for which they receive calls The System must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call See page 41 for more information about FM numbers You can then take the appropriate action whether this is to inform the authorities or to use the Family Message Center to acknowledge the event and remotely operate the system Receiving an Event Call When you receive an event call from the system the first thing you must do is Speak into the telephone handset in order to acknowledge to the system that you have received the call and to trigger the event announcement message Simply picking up the phone and saying Hello or in fact anything is enough to do this NOTES amp If no voice is detected the event message will start playing 5 seconds after 36 phone pick up Interference noise on the telephone line might be recognized by the WisDom as a phone pick up and by that start playing the event message before the phone has been picked up by you Press to begin playback of the event message from the beginning Event Announcement After you
42. o perform a remote programming operation on your system 2 Hand over Similar in intent to Initiate Call above Hand Over allows your alarm company to call you and during the call hand over to them the control of your security system 3 Enable U D Each time this function is enabled your alarm company may subsequently gain a single remote access to your system to make any required programming changes 4 Cancel report Sends a Cancel Alarm report message to the Central Station This function is used if the alarm was activated by mistake 5 Void rep Prog For engineer use only Some protocols have a report code to the monitoring station for entering and exiting the engineer programming To avoid the entering report and save time this function postpones the report for two minutes during which the engineer can enter the programming menu and no report will be made Deletes a message that has been sent to the LCD from the Upload Download software WisDom User Manual 51 Quick Function Description Key 5 Anti If defined by your engineer the WisDom can be defined Code to be not ready to Set after an alarm or tamper condition To restore the system to Normal Operation mode an engineer code or an Anti code must be entered Entering the code supplied by the engineer at this location will restore the system to the Normal Operation mode 6 Duress Deactivates a latched PO that has been activated as a Restore result of a duress
43. om A to C a The key Full setting S The key Stay setting The lt gt key The n2 key NOTE sS You can also use the Numerical keys to enter numbers when programming Function keys Use the and keys to move the cursor When your required character is displayed press to move the cursor to the next field in the LCD where you can enter the next character in the series When you have finished entering a series of characters ensure that the cursor is placed in the field after the last character in the series by pressing again gt To Activate a Function key 1 Press the numeric key 1 2 3 for 2 seconds to activate Function A B C respectively A function activation confirmation message will be heard Function X Activated 2 Ifthere is no pre programmed function for the key system the following message will be heard Function Not Defined WisDom User Manual 49 Chapter 7 Complete Menu of User Functions Functions Your WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode This chapter lists the complete menu of user functions To enter the User Functions mode press CS followed by the function Index or quick key see the table below and your user code For example to omit a zone press lt lt miipt 2 3 4 2 To exit the User Functions mode and return to Normal Operation mode press quickly Quick Function
44. on to you via its display indicators voice messages SMS messages E mail messages and by the sounds it makes e NOTE Voice messages can be deactivated See page 45 Operating Tools The WisDom can be operated in the following ways Local operation using the WisDom Keys Local operation using a wireless keypad Up to 2 wireless keypads can be added to the system Local or remote operation using RISCO Group s Upload Download UD software The UD enables the engineer to program the system and enables the user to operate the system and to view system status Local operation using wireless key fobs or panic pendants Using the key fobs you can set unset send panic alarm or activate outputs Remote operation using any remote touch tone DTMF telephone to act as a keypad for the system The remote operation includes Setting or unsetting the system activating home appliances perform listening and talking into the premises and more In addition the system can provide you with audible information about system status and upon event occurrence such as alarm activation the WisDom informs you of a security situation by calling you and playing a prerecorded event announcement message If your system is equipped with RISCO Group s AGM it can provide information about the system by SMS and enable to operate the system using SMS commands for setting and unsetting the system and more WisDom User Manual Voice Messag
45. quire the intervention of your ARC or engineer In this case after an alarm condition the display will show Call Engineer message along with the contacting information as defined by your engineer Anti Code Reset 1 Pressing on the CO key while the Call engineer display is on will enter you to the Anti Code section Press to enter the Anti Code option 2 Enter your user code and then press cy 3 Call your ARC or engineer and quote the RANDOM CODE displayed on your keypad The ARC or engineer will give you a return Anti Code 4 Enter this Anti code followed by and the system will reset Engineer Reset Your Alarm Receiving Center ARC or engineer can reset your system remotely or locally To enable local reset by your engineer you may need to authorize them as follows 1 Press C17 while the Call engineer display is on 2 Enter Grand master Master or Manager code followed by Cy The following display appears L222 you sure N e 3 Use the E _ to select Y and press cy A one hour time window is opened for the engineer to program user functions and be able to reset your system locally Quick key 2 8 from the main user menu WisDom User Manual 29 Chapter 4 Remote Phone System Operation 30 The WisDom enables you to operate the system from remote phone This consists of initiating a telephone call to or from the system and interacting with voice menus that guide you through your required
46. renneneeransenennenseneenensenennensenennen 40 Defining Follow Me Numbers rese eere ener enne teens tnn sns ta inan 41 4 WisDom User Manual Scheduling Weekly Programs eese eese ee entente enses ta tnatuts 43 Automatic Setting Unsetting sess 43 Defining a PO Activation Program ssee 44 Defining a User Unsetting Limitation Program 45 Enabling and Disabling Local Announcement Messages 45 Premises Operation of the Family Message Center 47 Programming Functions Keys erre eeee eerte enses en tne n etn tn annota inan 47 CHAPTER 7 COMPLETE MENU OF USER FUNCTIONS 50 APPENDIX A SYSTEM FAULTS eene 57 APPENDIX B SYSTEM SOUNDS 59 APPENDIX C TERMS AND DEFINITIONS 60 APPENDIX D SCHEDULING TABLE 62 WisDom User Manual 5 Summary of User Commands Full Set Code Part Setting Coda lt a Partition 1 2 3 Ca 1 2 3 Codes ES Full Setting Partition 1 2 3 Cn E 11 2 3 gt Code gt 8 Part Setting System Unset Codes Caf 2 Partition 1 2 3 2 1 2 3 gt Code gt Cf Unset Duress Unset Duress Code Silence an Alarm Codes Activate Output A n2 gt 4 Code gt View Calton gt 5 gt
47. s WisDom User Manual 47 To program a Function key 1 From the User Functions menu select 8 Function Key 2 Enter the Grand Master code followed by lt 3 The Choose Key menu lists the 3 Function keys Select the Function key that you want to program 4 Press 1 for 2 seconds Or the Function key you selected in the previous step 5 Use the numerical keys or the key to enter a series of characters representing your required keys as described on page 49 Each character you enter is displayed in the second line of the LCD 6 macro a After entering the series of characters ensure that the cursor is placed in the field after the last character in the series otherwise the last character you defined and everything after it will be erased and the Function key will not perform the required function Press 1 for 2 seconds again or the Function key you selected in step 4 The series of characters is saved and assigned to the selected Function key 7 If required select an additional Function key to program and repeat the above procedure 48 WisDom User Manual Using the Control Keys to Program Function Keys In step 5 of the previous procedure the and keys are used to toggle between and enter characters that represent keys on the WisDom keypad The following is a list of these characters and the keys they represent Character Represents 0 9 The Numerical keys from 0 to 9 A C The Function keys fr
48. s code and press Cif a partitions assigned to the code are unset and a silent alarm is sent to the Alarm Receiving Center Unsetting After an Alarm When silencing an alarm the system goes into unset state gt Tounset an alarm using a user code 1 2 3 4 amp 28 If outside the premises open an entry door The WisDom beeps indicating that the Entry Delay period has begun Observe the system LEDs If the SET LED is flashing and the display shows the distributed zone an alarm has occurred in the system Enter your user code and press Gr The following message will be heard System Partition X is unset The SET LED will flash and the display will show the alarmed zones for the alarm memory period of about 60 seconds Scroll through the list of alarm zones To exit the Alarm Memory mode before the timeout has expired press ED Proceed to Resetting after an Alarm NOTES It is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer in your premises and you can re enter In special cases if programmed so during installation setting the system after an alarm requires an Engineer code On the LCD a Call Engineer message will appear see Resetting after an Alarm in the next page WisDom User Manual Resetting after an Alarm Your installation company can define that the reset of the system to a Normal Operation mode will re
49. s menu vary according to system status and your access rights For example to set the system option is not announced if all partitions in your system are already set It is not necessary to wait for the end of a message or menu to enter a selection If you remember the options listed you can press the appropriate key at any time Follow the voice prompts to use the system functions Following is the list of remote operations options Operation Setting All Partitions Setting by Partition Unsetting All Partitions Unsetting by Partition Changing Zone Omit Status Operating Programmable Outputs Changing FM Numbers Listening In to the premises Talking into the premises Playing a Memo Message Recording a Memo Message Exiting the System To return to the previous menu To repeat the menu options Quick Key Combination 1 1 1 9 Partition No 2112 2 9 Partition No 3 Zone No 9 4 Output No S FM No 2 6111 6112 71111 7112 0 WisDom User Manual amp Setting When performing forced setting remember that it results in leaving a partition unsecured Omitting a Zone Omitting a zone results in leaving the partition to which that zone belongs unsecured Anomitted zone s status is automatically returned to No omit status when the partition to which it belongs is unset The Omit option can be disabled by your engineer in which case it is not announced as an
50. schedule programming procedure 2 Select 3 User Limit 3 Follow the LCD display messages that will guide you through the programming procedure Enabling and Disabling Local Announcement Messages Upon event occurrence the WisDom can announce the security situation to occupants of the premises by sounding a local Announcement message This Announcement message can be enabled or disabled per event By default all Announcement messages are enabled To enable and disable Announcement messages 1 Press 7 from the main user menu to enter the Voice Message menu 2 Enter your user code followed by cy 3 From the Voice Msg menu select 4 Announce Message 4 The Announce Message menu lists system events WisDom User Manual 45 5 Select the event for which you want to enable or disable an Announcement message from the following options 1 Intruder Alarm 2 Fire Alarm 3 Emergency alarm 4 Panic Alarm 5 Automatic Setting Unsetting 6 Setting process 7 Full setting 8 Part Night Setting 9 Unsetting 10 Entry Delay 11 Functions Key messages Menu 12 Walk Test Use the key to select one of the following options N To disable the local Announcement message for the selected event Y To enable the local Announcement message for the selected event WisDom User Manual Premises Operation of the Family Message Center The Family Message Center enables you to play
51. ser Functions menu select 6 Clocks 2 Enter the Grand Master or Manager code followed by 3 Select 2 System Date WisDom User Manual 4 Enter the correct date Use the E and co keys to move the cursor and the key to toggle among the choices 5 Press C 2 to confirm Defining Follow Me Numbers In the case of an alarm or event the system can initiate a phone call to a designated telephone send SMS or send an Email and employ unique tones or messages to express the active event Your engineer defines the type of reporting to a follow me destination Consult your engineer for the possibility to report events by SMS or Email To enter edit a Follow Me phone number 1 From the User Functions menu select 2 Activities 2 Select 2 Follow Me 3 Select 1 Define 4 Enter your user code followed by n2 5 Select the Follow Me index number you want to edit 6 Enter the phone number including the area code if required or an E mail address depending on how Follow Me is defined and press 7 After entering the phone number two questions may be displayed depending on Follow Me type These questions enable you to define the permission for remote operations assigned to the designated phone 8 ewasrz FM NO 1 Select one of the following options REMOTE PROGRAM N to define the permission Y The user on the FM phone can enter the Remote Operations menu and perform all available options WisDom User
52. t be unset in order to delete user codes To delete a user code 1 Follow steps 1 5 in the previous procedure 2 When requested to enter new code press C9 followed by C 2 3 If successful a single confirmation beep is sounded and a message is displayed If not three quick error beeps are sounded 4 Repeat the above steps for additional codes until complete 5 When all required codes are deleted press SD SD quickly to reset and exit the User Functions menu WisDom User Manual 39 Chapter 6 Main User Settings 40 The WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode The following chapter lists the main functions NOTE Although these functions are in the user functions menu you can ask your engineer to perform the programming of these functions for you Defining System Time and Date Grand Master or Manager only The correct time and date must be set to ensure proper operation of the Wisdom The date and time are defined and changes from the Clocks option in the User Functions menu To set change the system time 1 From the User Functions menu select 6 Clocks 2 Enter the Grand Master or Manager code followed by 3 Select 1 System Time 4 Enter the correct time in 24 hour format Use the EE and keys to move the cursor and the numerical keys to set the time 5 Press 4 confirm To set change the system date 1 From the U
53. ter monitoring your premises System programming also determines whether these emergency alarms will be audible Voice Keys The voice keys are used to record a memo message and to control the volume of the sound Key User Functions Use this key to record a memo message For more information refer to page 47 Using the Family Message Center gt Use this key to listen to the memo message Pressing this button continuously and holding it enables you to adjust the volume level of the announced messages from the internal speaker The following speaker levels are available WisDom User Manual Key User Functions Speaker off Speaker Level 1 Speaker Level 2 Speaker Level 3 Speaker Level 4 Quick Key Operation The Quick Key Operation is a short effective way that helps you to easily operate your system and quickly activate user functions skipping the user code For example to set the system simply press the key For quick key operation your engineer has to define quick key operation LCD Status Display The LCD status display will vary depending on the number of partitions in your system If your system is defined with only one partition the LCD displays the partition name time and date If your system has 2 or 3 partitions the LCD displays the system name date time and the status of each partition A status letter represents the partition s status
54. u should become familiar Knowing them will help you to better understand and use your system Alarm Receiving Center ARC Your system is set up to report alarms to a Central Station which is a facility that continually monitors the activities of many security systems usually via the telephone network and dispatches the proper authorities Authority Level Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do There are eight different Authority Levels available for users of the Wisdom Chime The chime is a series of three short keypad tones which can be set up to annunciate during the unset period the violation of selected intrusion zone s For example the chime tone can be used to annunciate the arrival of a customer each time the front door opens The chime can be disabled or enabled at your discretion Event Log A list of system events can be displayed on an LCD keypad or uploaded to the alarm company via the Upload Download software and printed for further analysis Exit Entry Delay Your security system must incorporate an entry exit delay to allow proper entry and exit to and from the premises without causing inadvertent alarms Fault Reporting If required your security system may also report to the Central St
55. zones and their current status Allows the viewing of significant system events including date and time Allows the display of the following information 1 Service information Allows the display of any previously entered service information 2 System version 4 Maintenance 1 Testing 2 Walk Test 3 Chime Control 4 Buzzer Control 5 Keypad Sound The testing function allows the Grand Master to perform 3 second test to the following elements in the system 1 LCD Buzzer 2 Internal sounder 3 External sounder 4 Speaker 5 Battery status 6 Battery voltage Only engineer code Used to easily test and evaluate the operation of selected zones in your system Use to control the system chime or any function involving the Chime feature Use to control the buzzer or any function involving the buzzer feature This option provides the ability to silence the sound of the WisDom keys WisDom User Manual 53 Quick Function Description Key 6 GSM 1 Diagnostic To test parameters that reflect the operation of the AGM 2 GSM AGM Version Displays information regarding the AGM version 3 Pre paid SIM When using Pre paid SIM cards these options are used to receive information regarding the SIM card credit level For detailed information refer to the manuals supplied with the GSM GPRS module AGM 7 Sounder 1 Diagnostic Performs diagnostic tests on the sounder 2 Sounder Version Displ
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