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B-MAIL - bweb

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1. Op ap Ce B Web User s Manual B MAIL Sending A IN CSS TE 2 Receiving EE LE 6 OR y dt j B Web User s Manual B Mail is a secure message system that allows you to exchange messages with your bank Sending a message B Mail allows secure instructions messages and requests for information to be sent to the bank These instructions will be forwarded to recipients pre defined by the bank mainly the Help Desk and your relationship manager It goes without saying that payment instructions forwarded via this module will be refused as tailored modules exist for this purpose which you are requested to use votre BANOUE List of outgoing messages XX010000 ZONE BANK Lag BANE Accounts 00030030010 EUR 000200230011 USD EProblem of connection HELP DESE 000300230012 GAP Problem of signature HELP DESK Database Signature HELP DESE Envelopes Messages Incoming HELP DESK Filters Status On the left hand side of the screen click on Messages Outgoing A list of possible recipients of your messages appears on the screen select the appropriate one Enter your instruction as an ordinary mail B Web User s Manual Votre BANQUE Outgoing messages XXD010000 Your BANK Ua BANK Accounts SSES Destination HELP mear er 00030030010 EUR E LS DESE 00030030011 USD keet Payment 17 00030030012 GHP Database Envelopes Messages Incoming Outgoing HELP DESK Could you explain me why 3 Filter
2. explanations for your 5 problemn Yours sincerely Isabelle Duvigneaud Sabine Trekels Bernard De Praet Electronic Banking Team BELGOLAISE 3 4 BRUXELLES OO 32 2 551 74 24 00 32 2 551 76 6T Votre BANDUE Your BANE Ci BANE Accounts 00030030010 EUR O0030030011 USD 00030030012 GBP Database Envelopes Messages Outgoing L HELP DESK Filters Status B Mail 15 12 03 Pr B Web User s Manual Select a message and click on Breakdown in the lower toolbar to read the content To receive the attachment select the message and click on Attachment in the lower toolbar DIGIPASS DOC The technical features of the attached file are displayed To receive the attachment click on Receive to save it in a directory of your choice You can also reply to the message delete it etc from the message summary screen
3. s Status Thank you Text Hello I can not sign a payment of 900 000 euros Important This module does not accept special and accented characters e g etc When the message has been saved it appears under ready status Votre BANOUE List of outgoing messages XXO0LO000 Your BANK Lia BANK Accounts 00030030010 EUR 00030030011 USD 00030030012 GBP Database Envelopes Messages Incoming Outgoing HELF DESK Filters Status HELP DESE Problem of connection HELP DESE Problem of signature HELP DESE Signature HELP DESE ER You can now attach a document to the message To do this click on Attach and select the document via the File function B Mail 15 12 03 B Web User s Manual Votre BAMNO LE Your BANK Lia BANE Accounts CS 00030030011 USD Destination HELF DESK OO030030012 GBP Database Subject PAYMENT Envelopes Messages Incoming Fie Outgoing HELP DESK Size Filters Date Status Time Reference Select the file to be attached to the message from the appropriate directory Once the file has been selected the B Mail application completes the technical data such as the size of the attached file the date and time and a reference automatically associated with the attached file Votre BANQUE List of outgoing messages XX010000 Your BANK Ua BANK Accounts 00030030010 EUR 00030030011 USD Payment HELP DESK 00030030012 GBP Problem of connec
4. tion HELP DESE Database Problem of signature HELP DESE Envelopes Siqnature HELP DESE Messages Incoming Outgoing HELF DESK Filters Status EI B Mail 15 12 03 Pr B Web User s Manual To confirm your choice click on Send Finish by clicking on Exit Votre BANQUE List of outgoing messages XXO0LOO00 vour BANK Lag BANK Accounts 00030030010 EUR OO0030030011 USD Bd NO030030012 GAP Problem of connection Database Problem of sinature Envelopes Signature Messages E Incoming Outgoing HELP DESK Filters Status Your message is saved and ready to be signed Your attachment is confirmed if is shown The signing procedure is identical to that for payments B Mail 15 12 03 B Web User s Manual Votre BANQUE List of incoming messages XXD10000 Your BANK Lag BANK Accounts 00030030010 EUR 00030030011 USD 00030030012 GBP 301 0001 Payment 20031022 Database Envelopes Messages E Outgoing Incoming A summary of received messages appears on the right hand side of the screen Select a message and click on the Detail of the lower action bar to know the content Votre BANDUE Your BANK Lia BANK Accounts 00030030010 EUR 00030030011 USD 00030030012 GBP Database Envelopes Messages EF Outgoing HELP DESEK Filters Status B Mail 15 12 03 Incoming messages XXD010000 HELP DESK HP A OLOODL PAYMENT Please find enclosed the

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