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1. solution If the IP and MAC address is bind It needs to conduct such Settings in the switch and add a new binding for the camera s IP address and MAC address c Firewall Solution Re set the firewall 3 3 Why can not access the camera after update Answer Clean browser cache Steps open IE click Tools and select Internet Options then you can see Temporary Internet files and click Delete Files it will prompt a dialog you need to check Delete all offline content and click OK Also you can click Start and select Run then enter cmd enter arp d in Command Prompt interface Re access the camera
2. 2 Wy Can NOL SWitcn Ne Cala ecn A a ENE 13 3 3 Why can not access the camera after Update oo ccccccccccceeeseeseessneeceeeeeceeeeseseessnsaaeeeeeeeeees 14 1 The introduction of win8 windows Click Change Style in the win8 pad interface download and allow it to install after installing refresh IE it will go to the login interface below as Figure1 1 Figure1 1 Login interface Please input your user name and Password the default username is admin password is admin If you want to skip this interface next time please select Remember Me land click Login below is Main Interface as Figure1 2 oO G IP Camera Figure3 2 Main Interface a Click this icon you can browse live video Start to snapshot then it will pop up the picture storage folder OXO a k Click it to start recording click it again to stop recording then it will pop up the video storage folder Finish the current task and return to the login interface 2 Set Click the icon o you can see the following interface as figure 2 1 Figure 2 1 Set Interface 2 1 Camera Setting Brightness Contrast ON lise Saturation Sharpness Restore Defaults Back Light Compensation Ircut Filter Time i BackLight Gain Control ee i gt 128 Flicker Control 3D DNR 3 fo IRIS Mode I tris Control White Balance Auto Manual IRIS Open mm Red Gain Ircut Upgrade Log s
3. Figure 2 19 SMTP Set A C Name Here is your outbox Password The password of your outbox Sender You can send Email from it it should be effective SMTP Server Log mailbox to mailbox settings to inquire the entry method of SMTP server Server requires authentication Enable or disable if you mailbox needs authenticate please enable it Port SMTP Server port Generally the default port number is 25 Email The e mail address can be the same with sender it should be effective Note Ensuring the mailbox supports for SMTP mail function 2 12 2 FTP As Figure 2 20 FTP Au 192 168 1 1 Port oaa e ae mes lelll default folder Figure 2 20 FTP Settings FTP Server The address of FTP server Port Default port is 21 Username The name you registered form FTP server Password The password you registered from FTP server FileUpload You can create four directory as alarm log directory name also you can enter then the entire document will be save in the root of the FTP server set update or other 2 12 3 Port Setting As Figure 4 21 Figure 2 21 Port Setting HTTP port The HTTP port is used to visit the camera through the IE browser The default is 80 RTSP port RTSP port is used to visit the camera through supporting RTSP streaming media player likes VLC Player the port can be configured If the viewer and the device in the sam
4. effect after settings False or illegal net mask cannot be saved and will prompt error Default Gateway Ensure that the default gateway of the camera is the same with PC DNS The DNS address is the address of the host run domain name service program The DNS server address is provided by the user according to the local network operators please set up in accordance with the DNS routing Click OK to finish setting 2 3 Time Settings Click to set up time there are 3 choices that Set Manually Synchronize with computer time Synchronize with SNTP server As Figure2 6 SRO eME 20 13 08 20 are 10 54 13 Set Time Set Manually Prem 2013 09 20 ao aa aalo ES Synchronize with computer time elem 20 13 08 20 aire 10 54 14 chr with SNTP server Synchronize feletrn Network ee Storage Motion Detect gt Log search Figure 2 6 Time Settings Set Manually Users can update time manually when choosing this mode Synchronize with computer time The camera will Synchronize with the computer time Synchronize with SNTP server SNTP Server will choose a same time zone with the client automatically Input the SNTP Server and select the time zone according to your need 5 Save all parameter then it will update as a network clock Here you must connect the IPC to the internet Click OK to finish and save settings 2 4 Storage settings x Click EZ to set up the Storage As t
5. Win8 windows User Manual Version 1 1 Content 1 The introduction Of WINB WINGOWS ec eecccccsccessecesseesseeceseecesecesaeccaeesenecesaeceaeeceeecnseeceeeseaeeesaeenses 1 PAE E AA NEEE EEE T TE O ENE PAT EE E PE T A PA S S AA ATA ES 2 Z Camer i Se E a oct aed al ase eet aN anal Sa aad core 2 PEON R E d Eu ct CURR Eee ec ee eee MN EEA ER On Soe meee I Sea eee Te PR ar ae EA Ee ee nee er 4 Zee NING a eto seo a Rae sha ah eee cts ed era eed ha ec carcat i ea ea acta Seales 4 22 2 INCUWOMK SEEING Sarciy shsictaanetesiasssheteacia A E E 4 2o MINS SCC Gs s8 25 oases hdd acl I a a er 5 DA SVORAOC SC MG 2 cae Bice feces toad vee ad ould ahaa a EA 6 LIPY COV GUC er ster cscceceasagabeacsananncre tat AA 6 PO MONON CCC Ci oie asthe encneeesaat occas T qucsusdaceddisadeeatascoaceaeueaasateeee 7 PATA DTO A18 an ene ne EE E RSS NET E E O LAT E E OS A OEE E A E E E 7 oO e A E E N ETAO 8 29AN 5 GUN OS ania a E E R a O 8 ZOBE eE S e a O A E E N 9 ZNO T Vdeo eN S aaoi A a aetna Ne 10 T S a E T E N See ne ore 10 De AUS T a A A 10 ND E ENC e E E E E E OS 11 2 AI OMI P ee E aaet ah ca et aes a ne loa tenateeeea te eedeaeese 11 7A OO ol A seen ae Pm ee on A Oe Ce ee eter nee ee ee eee oe ene eee eer ore 12 Bd WAG POr SeN naa ee a ORR nT Meee OT oe eee 12 o FregusnUV Asked QUESTIONS sisane E O E E ma aceeuine aunties 13 3 L Why can not access the camera Dy IE eenn aaa a a a eee 13
6. e 2 17 iv Time OSD Position Bottom_Left v Ed OSD Text Figure 2 17 Overlay Setting OSD is on screen display mean the info accompany with the image Allow setting Time Format OSD Position and OSD Text 2 11 Users User management is use to add delete or modify user name and password and setup corresponding authority User name should have min number of 4 characters and max number of 31 characters Password should have min number 4 characters and max number of 15 characters You can only add up to 16 users Users are separated into three classes Admin Authorized to setup device and manage users Operator Admit to setup device no authority to manage user Viewer Admit to brown monitor image no authority to setup device and manage user The default user name is admin password is admin you can t edit or delete user name and password Click to manage users as Figure 4 18 O Bs oN Camera Network Upgrade Log search N SA Alarm Images Se AN Service Figure 2 18 User Management Input the user name and password then input the password to confirm password Select authority then click OK to add user Click Delete to delete users 2 12 Service Se Click A to set up network service As Figure2 18 Figure 2 18 Network Service 2 12 1 SMTP As Figure 2 19 ll SMTP A My Server Requires Authentication A c Name ious Sa 192 168 1 1 Port Email user domain com
7. e local area network do not need to be on the decline for the port mapping If you look through a remote access this port need to have a map on the route Mobile port Mobile port is used for visit the camera through mobile phone client this port can be configured If mobile phones and devices in the same local area network LAN do not need to make a mobile port mapping on the routing If mobile phone remote access access equipment the need on the routing for the port mapping 3 Frequently Asked Questions 3 1 Why can not access the camera by IE Answer There maybe 4 reasons Details are as follows a The network unreasonable Solution First you can connect network by PC check the network cable if it is good And check the network between the camera and the PC is good b The IP address of the camera is occupied by other device or PC Solution You can connect the camera with your PC directly and modify the IP address or use the IP search tool c The camera maybe in other network segment Solution Check the IP address and net mask d Unknown Solution You can restore the camera to default configuration 3 2 Why can not switch the data Answer There maybe 3 reasons Details are as follows a wo Switches Whether the IP address is correct or not Solution Check the connection between the camera and PC with the command Ping IP Address which used in CMD exe b Three Switches Whether port and physical address bindings
8. earch i Green Gain ee i B W gt Color Lum Blue Gain oe i 32 amp Shutter Service Figure 2 2 Camera Setting Right the image brighter Left darker it can save automatically Right the higher the contrast Left the lower the contrast it can save auto matically Right the higher the saturation Left the lower the saturation it can save auto matically To the right the higher the sharpness Left lower sharpness it can save auto matically essere nerus Restored to the Pae without making any changes it can save automatically Back Light Compensation If backlight compensation is open you can still be able to see the main scene in the center of the light background environment icker Control Here you can select indoor PAL 25fps adjustable indoor NTSC 30fps adjustable out door Mode If you choose Auto Iris the system defaults IR is 100 if you select the Iris control you can adjust the infrared intensity IS Open adjust the infrared intensity Ircut Mode Here 4 choices LDR Auto Video Auto Color B W Generally we choose LDR Auto to ensure it t change automaticaly between B W and color B 1 The rendering standards of black white to color low standard high Shutter The shorter the time the less light through the shutter the longer more light through the shutter If the shutter time is too long the greater noise 2 2 Network Click to set up DDNS and Network as Figure 2 3 Fig
9. he figure2 7 Figure 2 7 Storage Settings Interface It can be set up the record according to users personal schedule Capture and record Save path are in the schedule below they can be set manually according to user s individual requirements 2 5 Privacy Covered Figure 2 8 Privacy Covered Settings Pressing the left mouse button and drag to select area in the region Region 1 Region 2 Region 3 bellow will show the corresponding coordinates width and height of the region If you want to delete a region click on the corresponding Delete button Click OK to complete the setting Note Max 3 areas allowed 2 6 Motion Detect Click E Figure 2 9 Figure 2 9 Motion Detect Settings Sensitivity Set up the sensitivity of motion detection There are 3 Level Selectable LOW MEDIUM HIGH You also can set it according your need Select All You can choose all the video screen Clear All Remove all the selected region Restore Return to the last saved state Region It can be set for the surveillance region Click OK to finish setting 2 Upgrade m ae Restore Factory Settings change styre Camera Maintenance Storage Release Version Firmware Version Software Version Serial Number P4JA6G79EN48F8U052 Upgrading Firmware Kernel Root file system Root file system Scan Motion Detect Log search Figure 2 10 Upgrade eTe Reboot Click Reboot it will prompt S
10. ill trigger the alarm linkage Upload via FTP Trigger the alarm it will send screenshots or video files to a specified FTP server The FTP setting details please see section 2 12 2 FTP Upload via SMTP Trigger the alarm it will send screenshots or video files to a specified Email account The SMTP setting details please see section 2 12 1 SMTP Click OK to finish setting 2 10 Image Settings ib jig H 204 1280x720 ha aaa Camera Camera SveanType O O OOOO d Codec H264 1280x720 H264 352x288 Framerate Bit Rate Rate Control Privacy Covered Motion Detect Overlay Setting iv Time Date Format DD MM YYYY v OSD Position Bottom Left v Upgrade Log search 4 Images g z IX Service Figure 2 15 Image Settings 9 2 10 1 Video Settings Allow setting camera name stream type mirror codec framerate bit rate rate control as Figure 2 16 eb oetig im 204 1280x720 v Soe StreamT ype stream1 stream2 Framerate CE Strate o2 E Figure 2 16 Video Settings Camera Your camera name Stream Type Double stream Mirror OFF HORIZONTAL VERTICAL BOTH Codec Choose coding and resolution Frame rate 25fps adjustable PAL 30fps adjustable NTSC Bit rate The rate of code stream the higher the bit rate the better video quality Rate Control Fixed CBR or dynamic VBR Fixed on suitable for fixed bandwidth Dynamic suitable for record 2 10 2 OSD As Figur
11. ure 2 3 Network Settings 2 2 1 DDNS IE Enable DONS DDNS Type oray v Site Name DDNS Account DDNS Password Connection status Service Type Links to service providers Figure 2 4 DDNS Settings DDNS Type Choose DDNS Type Such as Oray 3322 o0rg Site Name According to domain integrated address DDNS Account One account can apply different domain name the provider request not same DDNS Password The related password when you apply the domain name Connection status The current state of the connection with the DDNS server Service Type The service type registered on the DDNS server Note Before using this function please go to the website to register the domain names obtain the domain name account number and password Click OK to finish setting and updating When connect successfully you can visit the IPC with your site name 2 2 2 Network Settings As Figure 2 5 IP Address 58 250 25 18 Netmask Brigette 289 250 25 1 Dns 210 21 196 6 lt Figure 2 5 Network Settings IP Address The camera address it use to login a camera through network Legal IP address can be set successfully and save the system will restart after the new IP saved you must use the new IP address to login again after the change the illegal IP can t be saved and will prompt error Netmask Net mask is combined with IP address Set the correct net mask can be saved and take
12. ystem Reboot Window as figure 4 11 Prompt Are you sure reboot the device Ok Cancel Figure 4 11 System Reboot Restore Factory Settings Click Restore Factory Settings it will prompt Restore configure Window as figure 4 12 Prompt 23 Are you sure restore factory settings Ok Cancel Figure 4 12 Restore configure Change Style Click Change Style it will change OCX You can view the firmware and software version information and Serialnumber To Upgrade Firmware click Scan to browse select the upgrade file and then click Upgrade to upgrade in the upgrade process there will be an upgrade progress bar shows the completion of the upgrade when it finished click OK to complete and save the setting A Note the device can not be power off when upgrading And the firmware must be correct 2 8 Log search Click to search log of camera As Figure 2 13 Figure 2 13 Log Search Choose start time and end time click Search then camera log will appear Click Clear will delete all the log 2 9 Alarm Settings e Click to set Alarm as figure 2 14 Figure 2 14 Alarm Settings Enable Alarm Select it to start alarm Alarm Duration The alarm lasts time Motion Detection It can be set up alarm linkage action Tick when motion detect happened it will trigger the alarm linkage Ethernet Lost It can be set up alarm linkage action Tick when net disconnection happened it w
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