American Dynamics Registration Instructions
Contents
1. all license requests must be emailed to LicenseSW tycoint com Pre Requisite Step B Install the software Proceed to install the victor or VideoEdge software on the designated system that meets exceeds the recommended system requirements Note1 Refer to the datasheet or the User Manual for your version of victor or VideoEdge software for the required system requirements Note2 All VideoEdge NVR and Hybrid bundled servers can skip this step as the VideoEdge software comes pre installed from the factory Pre Requisite Step C Capture the software generated system file Launch the victor or VideoEdge software and proceed to generate and save the software generated system file e victor a On the victor PC launch the victor server software Run as administrator b For victor site manager or Server Configuration applications click on the Licensing tab Note c Click lt Generate System Information gt button and save the victor software generated system file to your local hard drive victor site manager V4 3 uses the new victor License Manager which offers the same function as the Licensing tab in previous versions System Information Generate System Information victor_XXXXXXXXXX XML Do Not Modify The File XXXXXXXXXX XML Do Not Modify The File Note Required to identify the victor host machine s system values to auto generate the compatible license file Page 2 AD Registration Instructions2. victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 e VideoEdge a From a client PC launch the Internet Explorer browser and enter the IP address of the VideoEdge NVR or Hybrid recorder b Login with administrator credentials username and password V4 0x V4 1x 10 10 10 10 admin admin Remote Client PC Microsoft Internet Explorer V7 Remote Client PC Microsoft Internet Explorer V7 V4 2x V4 3x V4 4x Local VE Server Mozilla Firefox Note Mozilla Firefox default browser on VE will NOT display video due to no QuickTime plug in on SUSE Enterprise Linux OS c Goto the License page of the NVR V4 0x V4 1x http lt nvripaddress gt admin cgi license http lt nvripaddress gt system licensing VideoEdge NVR Remote Client Remote Client or from VE Server V4 2x V4 3x VideoEdge NVR or Hybrid V4 4x Remote Client or from VE Server from VE Server http lt nvripaddress gt welcome setup localhost welcome setup Note Replace the lt nvripaddress gt above with the actual IP address of your VideoEdge NVR or Hybrid recorder d Click on the button to generate and then save the system file to your local hard drive NVRid xxXXXXXXXXXXX Do Not Modify The File Click Button lt Generate VideoEdge System Information gt lt Generate Host ID gt VideoEdge VideoEdgeNVRHostID txt Save Output Do Not Modify The File Note Required to identify the VideoEdge host
3. machine s system values to auto generate the compatible license file Pre Requisite Step D Check the status of your software Warranty SSA Proceed to check the expiration date of your software e victor Under Licensing in the SSA Maintenance Agreement section verify that the date in the SSA Expires on field has not expired yet Permanent Software continues to operate Entitled to register for updates same SW version Purchased Entitled to software updates and support Entitled to register for updates newer SW version TEMP Software continues to operate Still Valid 60 Days Can upgrade to newer software version DEMO Fixed Days Software continues to operate Can upgrade to newer software version Software continues to operate Software will stop working Permanent Purchased TEMP Expired 60 Days DEMO Fixed Days Not entitled to any updates or support Software will stop working Not entitled to any updates or support Can register for updates same SW version Can register for updates newer SW version Can register for updates same SW version Can register for updates newer SW version Cannot register for any updates same or newer SW Cannot register for any updates same or newer SW Cannot register for any updates same or newer SW The software warranty will start on the date of successful registration So for any software serial number that has not been previousl
4. select New 1 Time Install option and then select the version of software which is currently installed on your server before clicking the Submit button e New 1 Time Install e Update Existing License Post an error message on the form and email to LicenseSW An error occurred with this registration so please contact LicenseSW tycoint com for assistance Manually send an email to LicenseSW tycoint com with details about your licensing issue Software Serial Number and System Generated File XML for victor NVRid VideoEdgeNVRHostID txt for VideoEdge so that someone can assist you e New 1 Time Install e Update Existing License Successful page will be displayed Email containing the License File s and Licensing Instructions is sent to the designated License Recipient s and LicenseSW Save the attachment files from the email Follow the directions outlined in the AD Licensing Instructions PDF document on how to apply the license file Page 11 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44
5. site manager or victor Express to receive your license file e VideoEdge Only Select this option if you are registering the VideoEdge Software VideoEdge Network Video Recorder or VideoEdge Hybrid Appliance to receive your license file Step 2 Select the registration type New 1 Time Install or Update Existing License Under the expanded window select one of the following registration types C New 1 Time Install This registration is for a new 1 time software installation on a new server which has not been issued a permanent license yet Update Existing License This registration is for a request to update the current license to support a newer version of software e New 1 Time Install Select this option if the victor or VideoEdge software serial number has never been previously used to register for a license e Update Existing License Select this option if the victor or VideoEdge software serial number was previously registered to generate a license and you need to request for an updated license file for the same or newer version of software Step 3 Select the Software Version to support Under the expanded window select the software version that you are currently using on the host PC License to be compatible with V4 4 victor VideoEdge software License to be compatible with V4 3 victor VideoEdge software License to be compatible with V4 2 victor VideoEdge software License to be compatibl
6. 1 Address 2 City State Province Address 2 City State Province ZIP Code Zip Code Country Country Telephone Telephone Fax Fax Email Email Sales Order Vertical Market Step 6 Provide the Email Address of the License Recipient s For all registrations a required Primary and optional Secondary email address of the recipient for the auto generated license file must be provided Enter primary email address to send license file to Enter secondary email address to send license file to Page 7 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 Step 7 Provide the Software Serial Number For all registrations the valid Software Serial Number victor or VideoEdge for the product being registered must be provided e victor Only Enter unique victor software serial number Provide the valid software serial number for the victor Unified Security and Video Management System victor site manager or victor Professional site manager or victor Express that requires the license a e VideoEdge Only Provide the valid software serial number for the VideoEdge Software VideoEdge Network Video Recorder or VideoEdge Hybrid Appliance that requires the license Important Note The software serial number can be found see Pre Requisite Step A 1 Printed label on sleeve of the software disc 2 Printed label on the b
7. American Dynamics 6 Technology Park Drive Ay America n Dyna MICS Westford MA 01886 3140 Tele 978 577 4000 Fax 978 577 4392 www americandynamics net American Dynamics Registration Instructions Thank you for purchasing one or more of the following American Dynamics products victor Unified Security amp Video VideoEdge VideoEdge Management System Network Video Recorder Hybrid Appliance Please follow the instructions below which will take you through the 9 STEPS required for registering your victor and or VideoEdge software online to automatically receive your auto generated software license file Pre Requisite Information Before registering online to receive your auto generated software license file via email it is assumed that a SOFTWARE SERIAL NUMBER Software serial number is available label on the jewel case sleeve or bottom of any AD Bundled Server b SOFTWARE IS INSTALLED Software was installed and is running on the intended host PC that meets exceeds the system requirements c SOFTWARE SYSTEM FILE Software generated system file was saved from the host PC and accessible d VALID WARRANTY SSA STATUS When registering for an UPDATED license software must be In Warranty or has a valid Software Support Agreement or else the registration request will not be accepted by the server e INTERNET amp EMAIL ACCESS Client PC has internet access to access American Dynamics Register A Product page login required and ema
8. HostID txt p Do Not Modify The File Do Not Modify The File Note1 Required to identify the VideoEdge host machine s system values to auto generate the compatible license file Note2 If an invalid file or incorrect file version is attached then the registration server will flag an error message Page 8 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 Note3 If a valid file is attached but is from a different PC then the license generated will not be compatible with the VideoEdge host machine e OPTION Enter any comments Optional Request for Open Source information If you wish to receive access to the list of Open Source Information that is used in the victor software click on the application option Open Source Information for victor Unified Client and Site Manager Portions of the software may be subject to one or more open source licenses Please select Download license information when form is submitted fe License information not required lf required by the terms ofthe applicable license you have a right to receive source code for such software To receive source code for such software please contact your Tyco representative Step 9 Submit the completed registration form For all registrations click the lt SUBMIT gt button to register the product If all of the required information has been provided in valid format then the system will proce
9. RATION when registering as New 1 Time Install Pre Requisite Step E Internet and email access e victor and VideoEdge From the client PC a Launch the Microsoft Internet Explorer and proceed to navigate to the Register a Product page on the American Dynamics web site http www americandynamics net Support RegisterDefault aspx and select either victor or VideoEdge v4 to access the Online Auto Registration Form Note Access to certain pages on the web site including the registration pages will require logging in as an authorized user American Dynamics A Tyco International Company VideoEdge v4 and victor Online Auto Registration Form Close Window X Thank you for your purchase of an American Dynamics VideoEdge v4 and victor video management system Please complete the following software registration form to recieve your valid software license file s For VideoEdge v4 For victor site manager or victor Express 1 Log onto VideoEdge v4 via Internet Explorer 1 Launch victor 2 Goto the LICENSE page Win7 run as administrator V4 4N4 3 4 2 Click on the LICENSING tab http lt nvripaddress system licensing 3 Selectthe GENERATE SYSTEM V4 1 4 0 http lt nvripaddress gt admin INFORMATION button cgi license 4 Save the victor generated XML file Click the GENERATE button 5 Attach the XML file to this form Save the VideoEdge generated file New 1st Time Install amp V4 4 V4 3 4 2 V4 4IV4 3 4 2 VideoEdg
10. VRid XML V4 0x V4 1x V4 2x V4 3x V4 4 id XXXXXXXXXXXX V4 0x or V4 1x 8 Attach the Software Generated System File A Wael ets a Note All 1 Time Install and Update Existing License V4 2 will require the file attachment 9 Submit the Registration Click lt SUBMIT gt button Note fall of the submitted information is valid then a successful page will be displayed and will immediately email the automatically generated license file to the designated license recipient s along with the AD Licensing Instructions on how to apply the software license For further assistance please review the following pages that provide detail information on how to register your American Dynamics software Page 1 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 victor Unified Video Management System or VideoEdge Network Video Recorder or VideoEdge Hybrid Appliance Details for the 5 Pre Requisites Pre Requisite Step A Locate the software serial number The software serial number for the victor or VideoEdge product can be found at Printed label on sleeve of the software disc victor or VideoEdge Also printed label on the bottom of an American Dynamics VideoEdge Bundled Server Part of the filename for any auto generated license file victor or VideoEdge In the body of the entitlement PDF that is emailed after orders are processed for any software add on victor or VideoEd
11. ator can enter their email address and click the lt Search gt button to attempt auto fill the fields Step 5 Provide the required Customer End User Information For all registrations the correct Customer End User Information must be provided by the trained victor VideoEdge technician e If the Software Serial Number has never been registered Using the 1 Time Install option When registering a software serial number for the very first time no previous license was created using this software serial number the integrator must manually fill in all of the Customer End User information fields e ifthe Software Serial Number was previously registered Using the Upgrade Existing License option When registering a software serial number for an updated license the integrator can enter the software serial number and click the lt Search gt button to auto fill all of the previous field information If it does not auto fill then the integrator must manually fill in all of the Customer End User Information fields Please enter your unique software serial number victor or VideoEdge V4 to suto fill part of the following form Search Note For Step 4 amp 5 all required fields for both the Integrator and Customer End User must be filled in INTEGRATOR INFORMATION CUSTOMER END USER INFORMATION Company Name Company Name Branch Last Name Last Name First Name First Name Tithe Title Address 1 Address
12. e with V4 1 victor VideoEdge software J License to be compatible with V4 0 victor VideoEdge software V4 4 4 a Select V4 4 V4 4x victor software requires the V4 4 victor license file V4 3x 4 3 Select V4 3 V4 3x victor software requires the V4 3 victor license file V4 2x f 4 2 4 2 1 Select V4 2 V4 2x victor software requires the V4 2 victor license file N 1x N 1 4 1 1 4 1 2 Select V4 1 V4 1x victor software requires the V4 1 victor license file V4 0x 4 0 4 01 4 02 V4 4 4 n Select V4 4 V4 4x VideoEdge software requires the V4 4 VideoEdge license file V4 3x 4 3 Select V4 3 V4 3x VideoEdge software requires the V4 3 VideoEdge license file V4 ee l VideoEdge ee 4 2 4 2 1 Select V4 2 V4 2x VideoEdge software requires the V4 2 VideoEdge license file V4 1x 4 1 Select V4 1 V4 1x VideoEdge software requires the V4 1 VideoEdge license file V4 0x 4 0 4 01 Select V4 0 V4 0x VideoEdge software requires the V4 0 VideoEdge license file Note1 The software serial number will support the purchased configuration options which will be supported by the license file Select V4 0 V4 0x victor software requires the V4 0 victor license file Note2 The license file will only support the single victor or VideoEdge host PC Pre Requisite Step C that was initially registered 1 Time Install Page 5 AD Registration Instructions victor VideoEdge Online Auto Re
13. eNVRHostiD tt Upgrade V4 1 4 0 NVRid 6 Please enter the serial from the victor Attach the VideoEdge file to this form DVD New 1st Time Install amp V4 4 V4 3 4 2 Upgrade For detail instructions click here Please enter the serial from the VideoEdge DVD For detail instructions click here After all of the information is specified and any required file s have been attached click the Submit button An email containing the valid software license file s will be automatically sent to the specified email address If there is any questions then email the American Dynamics Licensing Department at LicenseSW tycoint com Note Active scripting must be enabled in your Browser settings instructions b Log into your email server so you can retrieve the auto generated license file after successfully registering the software Page 4 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 Details for the 9 Steps to register your software victor or VideoEdge Step 1 Select a product to register victor or VideoEdge Under REGISTRATION INFORMATION section select the product to register REGISTRATION INFORMATION C victor only Register one product victor software C VideoEdge only Register one product VideoEdge V4 software e victor Only Select this option if you are registering the victor Unified Security and Video Management System victor site manager or victor Professional
14. ed to process the submitted registration Required fields Submit e Success Congratulations you will be redirected to the success page receive an email with the license file and latest AD Licensing Instructions e Failure If any issues are found with your registration then an error message with details of the problem s and recommended actions will be posted on the registration page Please review and proceed to rectify the issue See Troubleshooting Guide below for assistance Note At any time you can select lt RESET gt to clear all of the fields on the form to start over Options After Submitting A Successful Registration After a successful registration you will be emailed the license file and have the opportunity to select one of the following options American Dynamics A Tyco International Company Thank you for registering your victor and or VideoEdge 4 software Your registration is being processed and will be sentto you from the American Dynamics Licensing Server Close Window X If you have any license questions please email our Licensing Department at License SW tycoint com If you have any victor or VideoEdge Post Sales questions please call our Technical Support Team at 1 800 507 6268 Option 2 Option 1 Option 2 for assistance Please click HERE to download the license information pdf Process complete Return to Online Registration Form Back Close Window X e Review Open Source Informat
15. ge victor_v43_x64_ESSXXXXXXXXxXxXxXX_esslicense lic American Dynamics 6 Technology Park Orive Westford Massachusetts 01896 3140 http www americandynamics net Tel 978 577 4000 Fax 978 577 4392 Thank you for ordering the VideoEdge victer Software License Upgrade SSA This is the document to notify you that the purchase order for VideoEdge victor License upgrade SSA has been processed In order to receive your updated license please register your software online at the link below http weew americandynamics net SoftwareRegistration AutoRegistration VideoEdgeAutoRegistrationForm aspx Product Product_Name Model No Model_Number Serial No ESSiantweseyennn Pr ip SIN MV b O ime T a Ar A 64Ca m_v43_NV4xxxxxxxxxxxx_nv4license lic American Dynamics http Awww americandynamics net 6 Technology Park Drive Tel 978 577 4000 Westford Massachusetts 01886 3140 Fax 978 577 4392 Thank you for ordering the VideoEdge victor Software License Upgrade SSA This is the document to notify you that the purchase order for VideoEdge Victor License upgrade SSA has been processed In order to receive your updated license please register your software online at the link below http www ameri mamics netSoftwareRegistration AutoRegistration VidecEdgeAutoRegistrationForm aspx Product Product_Name Model No Model_Number Serial No NV4 p tnnnnanERt Note For any legacy V3 VideoEdge server and client software
16. gistration Form V4 0 to V4 4 Rev44 m t n r 7 e When selecting a software version for a New 1 Time Install registration You may select the version of software that is currently installed on the host PC This may either be the same version which was originally shipped to you and installed or it may be a newer software version that you recently downloaded and installed e When selecting a software version for a Update Existing License registration You will need to check the Upgrade Compatibility Chart below as there are a few restrictions in regards to selecting a software version when choosing Update Existing License P 5 a pen 7 Not Supported Cannot downgrade to older version Not Supported Cannot downgrade to older version V4 3x 4 3 Not Supported Cannot downgrade to older version l Supported Add options SSA to same current version Supported Upgrade to newer version with without add on options Not Supported Cannot downgrade to older version Not Supported Cannot downgrade to older version V4 4x 4 4 Not Supported Cannot downgrade to older version l Not Supported Cannot downgrade to older version Supported Add options SSA to same current version vias 4 1 cae VideoEdge er g Not Supported Cannot downgrade to older version Not Supported Cannot downgrade to older version V4 3x 4 3 Not Supported Cannot downgrade to older version l Sup
17. grator from whom the end user purchased the product Level 1 Support 1 800 507 6268 Option 2 Option 1 Pre Sales Support North America adapps tycoint com Applications North America ades tycosp com Post Sales Support 1 561 912 6259 Option 2 Option 1 Level 2 Support EMEA emea support tycoint com 800 2255 8926 APAC apac support tycoint com 800 2255 8926 Post Sales Support Pp North America EMEA APAC Escalated by Level 2 Support Level 3 Support Page 10 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 Troubleshooting Guide e New 1 Time Install e Update Existing License Post an error message on the form Please verify your information Form will automatically highlight the field s that require input Fill in the resubmit the registration Note Must select any required file attachment s before clicking the Submit button required fields and e New 1 Time Install e Update Existing License Post an error message on the form Error Please attach a victor xml file Error Please verify your attached VideoEdge file Select the correct software generated file attachment and then click Submit victor V4 0 4 1 xml victor V4 2 4 4 victor_xxxxx xm VideoEdge V4 0 4 1 NVRid xXxxXXXXXXXXXX VideoEdge V4 2 4 4 VideoEdgeNVRHostID txt e New 1 Time Install e Update Existing License Post an error message
18. il 9 Steps to register your victor VideoEdge software The following 9 steps are required for to register your software online in order to receive the auto generated license file via email 1 Select the Product to Register victor only or VideoEdge only New 1 Time Install Update Existing License 2 Select the Registration Type 6 i YP Serial Number has never been registered Serial Number was previously registered Sel h f Versi eee eels yer on so eeor V4 0 or V4 1 or V4 2 or V4 3 or V4 4 V4 0 or V4 1 or V4 2 or V4 3 or V4 4 Note Select the version running on the host PC 4 Enter the Integrator Information All Required Fields 5 Enter the Customer End User Information All Required Fields Option 1 For 1 Time Install only enter Integrator Email and click lt SEARCH gt to attempt Integrator Information auto fill Option 2 To Update Existing Licenses enter Software Serial Number and click lt SEARCH gt to attempt Integrator amp Customer End User Info quto fill Note A previous registration must have occurred in order for auto fill information to be available or else manually enter all required fields 6 Enter Email of the License Recipient s Required Primary Email Recipient Optional Secondary Email Recipient victor ESSXXXXXXXXXXXX VideoEdge NV4XXXXXXXXXXXX 7 Enter the Software Serial Number Note Software serial number on disc sleeve Note Software serial number on disc sleeve amp bottom of bundled servers N
19. ion Please click HERE to download the license information pdf If you selected the optional Download license information when form is submitted then this link will provide you access to the Open Source Information for the victor software e Register Another Software Serial Number Return to Online Registration Form Back If you wish to register another product then this link will take you back to the registration form and will also include the previous information to eliminate majority of the data input for sites which have multiple products that need to be registered Note Additional lt RESET gt button has been added if the information needs to be cleared on the form e Exit the Registration Site Close Window X Page 9 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 If you are done with registering products then this link will close the web browser window tab Who to Contact for Additional Support If you have any questions then please contact the American Dynamics team World Wide LicenseSW tycoint com 1 978 577 4000 Option 2 for Licensing Support General Sales World Wide American Dynamics Integrator from whom you purchased the product SSASales World Wide SSAadmin tycoint com 1 800 507 6268 Option 2 Option 2 1 561 912 6259 Option 2 Option 2 EMEA APAC tspemealicense tycoint com 800 2255 8926 Post Sales Support ag World Wide American Dynamics Inte
20. on the form victor Site Manager file is invalid so please provide a valid file or contact LicenseSW tycoint com for assistance Select the correct software generated file attachment and then click Submit victor V4 1 4 0 xml generated by V4 0 4 1 victor V4 2 4 4 xml generated by V4 2 4 4 e New 1 Time Install e Update Existing License Post an error message on the form and email to LicenseSW show that the Serial Number is invalid so please check the Serial Number and register again Check the software serial number label on the victor or VideoEdge sleeve and re enter it into the registration form Note Must reselect any required file attachment s before clicking the Submit button e Update Existing License Post an error message on the form and email to LicenseSW path is NOT supported Please contact LicenseSW tycoint com for assistance If the software serial number was previously registered and licensed for the current version then you cannot go backwards to an earlier version Must only stay at the same or go to a higher version if available e Update Existing License Post an error message on the form and email to LicenseSW show that the software warranty or SSA has expired so please contact your local American Dynamics integrator to purchase a Software Support Agreement before registering for an updated license Contact your local American Dynamics integrator to pu
21. ottom of an American Dynamics VideoEdge Bundled Server 3 Part of the filename for any auto generated license file 4 In the body of the entitlement PDF that is emailed after orders are processed for any software add on Step 8 Attach the Software Generated System File For some registrations the valid software generate system file victor or VideoEdge must be provided e victor Only Attach victor xml file Under the following conditions you will be required to select the victor generated file from the host PC requiring the license 1 New 1 Time Install 2 Update Existing License XXXXXXXXXX X ML victor_XXXXXXXXXX XIVIL Do Not Modify The File Do Not Modify The File Note1 Required to identify the victor host machine s system values to auto generate the compatible license file Note2 If an invalid file or incorrect file version is attached then the registration server will flag an error message Note3 If a valid file is attached but is from a different PC then the license generated will not be compatible with the victor host machine e VideoEdge Only Attach VideoEdge file Under the following conditions you will be required to select the VideoEdge generated file from the host PC requiring the license 1 New 1 Time Install 2 Update Existing License Click Button Button lt Generate VideoEdge System Information gt lt Generate Host ID gt VideoEdge Ca Outout NVRid XXXXXXXXXXXX VideoEdgeNVR
22. ported Add options and or SSA to same current version Supported Upgrade to newer version with without add on options Not Supported Cannot downgrade to older version Not Supported Cannot downgrade to older version V4 4x 4 4 Not Supported Cannot downgrade to older version l Not Supported Cannot downgrade to older version Supported Add options and or SSA to same current version V4 0x 4 0 4 01 4 02 Note1 victor Unified Client can be directly upgraded to latest version which also must be same version as victor Express or Site Manager Page 6 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 Note2 Software must be In Warranty or valid SSA in order to perform an Update Existing License same or newer version Step 4 Provide the required Integrator Information For all registrations the correct Integrator Information must be provided by the trained victor VideoEdge technician e If Integrator is using the Registration Site for the First Time When using this registration site for the very first time integrator will need to manually fill in all of the Integrator Information fields e If Integrator is returning to the Registration Site When returning to this site after a prior successful registration the server should auto fill the Integrator Information Auto Fill Option If your integrator information is not auto filled then integr
23. rchase a Software Support Agreement SSA for your product After receiving confirmation that the SSA order has been processed return to the Online Auto Registration Form and resubmit your license request e New 1 Time Install Post an error message on the form and email to LicenseSW show that a license was previously issued for the Serial Number so please check the Serial Number and try again using the correct registration option Check the software serial number label on the back of the victor or VideoEdge disc case to make sure that it is the correct one that needs to be licensed If the software serial number was previously licensed then under the REGISTRATION INFORMATION select Update Existing License option and then select the version of software V4 2 or V4 1 or V4 0 which is currently installed on your server before clicking the Submit button NOTE Must reselect any required file attachment s before clicking the Submit button e Update Existing License Post an error message on the form and email to LicenseSW show that a license has never been issued for the Serial Number so please check the Serial Number and try again using the correct registration option Check the software serial number label on the back of the victor or VideoEdge disc case to make sure that it is the correct one that needs to be licensed If the software serial number was never licensed then under the REGISTRATION INFORMATION
24. y registered for a license the SSA expiration date will automatically be set to ONE YEAR FROM DATE OF REGISTERATION when registering as New 1 Time Install Important Note Page 3 AD Registration Instructions victor VideoEdge Online Auto Registration Form V4 0 to V4 4 Rev44 e VideoEdge On the Licensing page in the License Status section verify that the date in the SSA Expires field still has time available Permanent Software continues to operate Entitled to register for updates same SW version Purchased Entitled to software updates and support Entitled to register for updates newer SW version Still Valid TEMP Software continues to operate Can register for updates same SW version 60 Days Can upgrade to newer software version Can register for updates newer SW version Permanent Software continues to operate Cannot register for any updates same or newer SW Purchased e Must purchase SSA for software updates and support e Must purchase SSA before registering again Expired TEMP Software will stop working Cannot register for any updates same or newer SW 60 Days e Not entitled to any updates or support Must purchase the software and then register it Important Note The software warranty will start on the date of successful registration So for any software serial number that has not been previously registered for a license the SSA expiration date will automatically be set to ONE YEAR FROM DATE OF REGISTE
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