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AVG Network edition (User Manual)

1. xi Status window All messages Time Message Sent to Sent from 2015 09 25 17 05 18 New virus database 4431 10698 has been released AVG Admin C server RNO6262 p 2015 09 25 18 01 46 Request to synchronize Virus Vault has been sent RN06262 AVG Admin Console 2015 09 25 18 01 46 Synchronization of Virus Vault was successful AVG Admin C station RNO6262 201 5 09 25 18 02 44 Request to gather diagnostic data was successfully processed AVG Admin C station RNO6262 Ready 0 rows 0 selected Note You can generate reports also from the Stations Servers Groups view group simply by selecting a station or stations and choosing Generate new report from the right click context menu A new dialog will come up Schedule name and description Please enter name and description of your Report se 119 WE ava Fill in the Name and Description Proceed to the next dialog by pressing the Next button Report template Please select a report template Available report templates All Stations is report shows stations registered in AVG Data Center Groups and stations Select groups or stations to be included in the report Groups Stations in selected group Z RNO6262 New stations Behe On the left choose which groups should be included and on the right choose individual stations for the report 120
2. Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now 64 ava Remote installation of AYG via network advanced mode Network scanning Step 679 m r Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station 7 r List of accounts Account name Password Add T Save list of accounts m Check AVG version from AVG Data Center Maximum time since the last station was contacted 2 hours Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back Cancel The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list which method for selecting stations you prefer The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear
3. In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this o Components that should be uninstalled or not installed and mark them like this amp o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal 76 ava Creation of AYG installation script adyanced mode x The installation options Step 478 m Choose options and behaviour of the AYG setup Show installation progress hidden installation me Setup properties T Where to install O Setup language default target ation language T lt lt Back Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG is already installed the remote administration will not proceed if AVG is already present on the target station Kill all r
4. Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a license number and in some cases plug ins on other software that must be present on the target PC Feature name Feature description fea_OnInSc AVG Online Shield LinkScnFea AVG LinkScanner fea_SrchSrf_ Surf AVG Surf Shield ING 206 fea_AntiRk AVG Anti rootkit fea_SysTool fea_Client LanguagesFea EmailPluginsFea fea Emails_ Bat fea_Emails Outlook fea_Emails__ Thunder fea_Emails EMC fea_AntiSpm fea_Office fea_SrvAddl_ ExAS fea_SrvAddl_ ExSmtp fea_SrvAddl__ExRte fea_SrvAddl__ ExVS fea_SrvAddl__Shrp AVG System tools AVG Remote Administration library All languages or languages allowed for the product AVG email plug ins AVG Email plug in for TheBat AVG Email plug in for Microsoft Outlook Email scanner for MS Exchange Server SMTP TA Email scanner for MS Exchange Server Routing TA Email scanner for MS Exchange Server VSAPI File scanner for MS Sharepoint Server Below is the list of language codes for the SelectedLanguage parameter Chinese Traditional ava 11 AVG Data Center The AVG Data Center consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG Data Center and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG Data Center database and to centrally define settin
5. Continue to the Remote network installation final steps chapter and complete the remote installation process 69 HE ava 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a single station x Enter a computer name or IP address The wizard will try to find the computer in your network and check AYG installation on it Find computer according to Computer name __ _ IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Remote installation of AYG via network advanced mode E Station selection Step 779 x Select stations where AYG should be installed and click the Install button m Network checking results state Computer 1P address 5 YM EXCH2K7 127 0 0 1 Station is online AYG is not installed Refresh Add one station Selected Ofrom 1 eos Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation
6. Password Add I7 Save list of accounts Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back Cancel The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has
7. Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions e Mail filtering 9 2 4 E mail Scanner for MS Exchange SMTP TA The configuration for the Email Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the Email Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure Detection actions e Mail filtering 167 9 2 5 E mail Scanner for MS Exchange VSAPI This item contains settings of the Email Scanner for MS Exchange VSAP EF AVG Remote Administration Advanced Settings Computer Protection Email Protection Web Browsing Protection Identity Protection Basic Settings Enable component Lanquage Scans Schedules License Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exc Email Scanner for MS Exchan Email Scanner for MS Exchan ra Default install language Scan settings Background scan ral C Proactive scan incoming messages scan RTF Co not scan outgoing messages MS Exchange 2007 2010 iso _ seconds Number of scanning threads Scan timeout Scanning Properties Use heuristics Detection actions sen Mail Filtering
8. Specifies the username and password of the HTTPS proxy to connect to the update servers Web Browsing Protection Identity Protection E Scans Schedules To Tm 163 ava Note You can analogically update these settings manually for Shared settings for group or for individual stations as well if needed 9 2 Shared Settings for Application Servers 4 AVG Remote Administration Advanced Settings Appearance Computer Protection Server components Settings amp Email Protection amp Web Browsing Protection Identity Protection Scans Schedules License Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components amp Anti Spam Server for MS Ex E Email Scanner for MS Exchan amp Email Scanner for MS Exchan amp Email Scanner for MS Exchan amp Document Scanner for MS Sh Please select a sub item ox This dialog allows you to define shared settings for application servers Most of the options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on configuration of other items we recommend you to consult the AVG Email Server Edition User Guide available to download from or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 9 2 1 Overview Basic overview of the individual server co
9. 200 HE ava ie ry Access control Ex Account list Settings of account administrator Account State Account rights Group access Admin Server and AVG Data Center 7 Modify AVG Data Center settings and manage access accounts Modify AVG Admin Server settings Alter non compliance conditions Database export Run maintenance scripts Stations Modify shared settings for stations Modify settings for groups and stations Modify Firewall shared settings Modify Firewall settings for groups and stations Delete stations Create new groups and delete existing ones Request stations restart Change license number Invoke stations synchronization Request stations update Firewall log access Virus Vault access Event history access Scans i l m Default account The Account list section contains list of currently available usernames and their states By default there is only one account available administrator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first See below how to do this The right mouse button context menu has the following options Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active New Account Select this option to create a new user account 201 HE ava
10. AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG Internet Security Business Edition function properly Note If an error occurred during the installation process or the installation failed an error dialog appears In that case copy the available information and contact our technical support team Use the contact page http www avg com us en homepage support existing 17 ava 3 AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Internet Security Business Edition It can also be launched any time later from the Start menu program folder i e All programs AVG Remote Administration AVG Admin Server Deployment Wizard The Wizard guides you through the configuration process for the AVG Data Center database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following summary Note Navigation in the wzard is as usual The Back button takes you one step back in the wizard e The Next button takes you one step forward and also performs all actions selected in the current stage U
11. e MS Windows 10 x64 all editions 1 4 Minimum Hardware Requirements Minimum hardware requirements for AVG Internet Security Business Edition and related components are as follows Intel Pentium CPU 1 5 GHz e 750 MB of free hard drive space plus up to 200 MB for downloaded installation package 512 MB of RAM memory 1 5 Recommended Hardware Requirements Recommended hardware requirements for AVG Internet Security Business Edition are as follows Intel Pentium CPU 1 8 GHz e 900 MB of free hard drive space plus up to 200 MB for downloaded installation package 512 MB of RAM memory 1 6 Network Requirements In order to successfully install AVG on stations remotely it is necessary to take some steps in advance Note If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions located at http www avg com us en homepage faq 1 6 1 Ports to be allowed on stations For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on each station some of the requirements listed below may be already predefined or allowed or its settings may not be available under the same name and descr
12. AVG AVG Internet Security Business Edition User Manual Document revision AVG 02 30 9 2015 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners ava Contents 1 Introduction 1 1 AVG Internet Security Business Edition scheme 1 2 Key features and functions 1 3 Operating Systems Supported 1 4 Minimum Hardware Requirements 1 5 Recommended Hardware Requirements 1 6 Network Requirements 1 7 Migrating Stations From Previous Version 2 AVG Internet Security Business Edition Installation 2 1 Components Overview 2 2 Where to Install and Deploy 2 3 Welcome Dialog 2 4 License Activation 2 5 Installation Type 2 6 Custom Options 2 7 Installation Complete 3 AVG Admin Deployment Wizard 3 1 Introduction 3 2 Deploying multiple UpdateProxy roles 3 3 Role Selection 3 4 Data Center Role 3 5 Data Center Role First Deployment 3 6 Data Center Role Repeated Deployment 3 7 Data Center Role Databases Overview 3 8 Data Center Role Data Import 3 9 Data Center Role Server Access 3 10 UpdateProxy Role 3 11 Configuration Overview 4 AVG Network Installer Wizard Basic Mode 4 1 Recommendations for Components 4 2 Welcome 4 3 Installation Method 4 4 Remote Network Installation 4 5 Remote network installation final steps 4 6 Creation of AVG Installation Script 5 AVG Network Installer Wizard Advanced Mode 5 1 Welcome 5 2 Installation Method aan
13. E Download the newest version of AYG from complete 0 the Internet into the selected folder Ake Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back pS Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG 41 HE ava Remote installation of AYG via network Remote administration setting
14. Email AVG Admin Server 2016 0 7122 Copyright c 1992 2016 AVG Technologies www avg com License UIA6C BU6GE HHRXJ AKXSU DYQNS N License type Full Change Connection Port 458 Set defautt port Local address Use IPv4 IPv6 prefer IPv4over PVE Server access Login name o n Miscellaneous Send server dumps automatically to analysis Help Cancel License section Click the Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connection section Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to more than one address then the first available one is used the server tries all of them o Use IPv4 IPv6 specify which version of the internet protocol you prefer to use during connection the default setting is to prefer IPv4 over IPv6 174 ava Server access section In this section you should fill in a chosen username and password for access to the AVG Data Center The values are optional but we recommend setting them up to increase security Note T
15. In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update server address http rs update avg com for stations with AVG http update avg com softw 13 update for stations with older AVG 2013 Backup update server address http rs backup avg com for stations with AVG http backup avg cz softw 13 update for stations with older AVG 2013 Finish the Wizard by confirming all steps 195 ava 10 5 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language The possible values are CZ Czech user interface US English user interface GE German user interface FR French user interface PB Brazilian Portuguese user interface IT Italian user interface ES Spanish user interface PL Polish user interface JP Japanese user interface KO Korean user interface PT Portuguese user interface RU Russian user interface TR Turk
16. In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 140 HE ava Remote AVG uninstallation allows AVG removal a Remote installation of AVG via network advanced mode The installation options Step 4 5 4 Choose options and behaviour of the AVG setup Show installation progress hidden installation z Setup properties Where to install efault setup pat Setup language default target station language Help Back Next gt gt Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed e Quit setup if AVG is already installed the remote administration will not proceed if AVG is already present on the tar
17. Next gt gt 139 ava During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this mam button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to e Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks ai Remote installation of AVG via network advanced mode x Select components Step 3 5 n Choose installation components If no component is selected AVG will be installed according to default settings Install AVG with default settings Select installation components AVG 2016 a Web m mg kScanner Surf Shie Online Shield Identity g amp Email Protection ggg 0 gt Remote AVG uninstallation Help Back Next gt gt Cancel
18. 2 ava 10 11 List of AVG Setup Parameters 11 AVG Data Center 11 1 Maintenance 11 2 Password protection 11 3 Converting the AVG Data Center to a Different Database 11 4 Web Interface 12 Updates 12 1 General Information 12 2 Update within the Local Network 13 FAQ and Technical Support 204 209 209 209 210 2G 211 2ail 2a 213 ava 1 Introduction This user manual provides comprehensive documentation for AVG Internet Security Business Edition Important notice The document may contain references to other user guides especially the Internet Security guide If you are not familiar with the AVG User Interface and AVG Advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the hittp www avg com us en homepage website Support Center Download Documentation section You can also use context help which is available through the application to get the requested information 1 1 AVG Internet Security Business Edition scheme Please review the simplified scheme of AVG Internet Security Business Edition showing the basic connection and interaction of remote administration components in the default and most common configuration HE ava 1 AVG Data Center consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG Data Center and AVG stations The AVG Admin Console uses the AVG Admin
19. 70 ava Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station button will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up Standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear Remote installation of AYG via network advanced mode x Station selection Step 779 Select stations where AYG should be installed and click the Install button r Network checking results State Computer __ IP address s 7 q ED o gt in 4 Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AVG AVG u5 is not installed REAR Selected 1 From 1 lt lt
20. Account modification The default account has no password Please enter your password administrator Enter password Enter password again Associated Windows system login for SSO Account description Default account Enter the account name and password twice for verification The Associated Windows system login for SSO field can be used for entering an existing Windows system login name If you then logon to Windows under this username you will also be able to login to the AVG Data Center without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add some account description Edit Account This option will allow you to edit an existing account Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc Delete Account This option will allow you to delete an existing account To each account corresponds number of account rights and group access options By default all actions are preset as allowed To change the settings simply click on the account name you wish to change and modify the items in the right part of the dialog either on the Account rights tab or the Group access tab Account rights tab This tab contains list of actions available for the chosen account name To forbid an action
21. Click here For more information 4 IF not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used set WMI traffic Click here for more information Help lt lt Back Cancel For correct remote installation the wizard will first check if AVG is present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter 60 HE ava Remote installation of AYG via network advanced mode Installation settings Step 2 9 Please enter parameters needed For installation of AYG on stations m License information I License number m Folder with the AVG installation package C 4VG_install ate Download the newest version of AYG from the Internet into the selected folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Jext gt gt Cancel During this step it is necessary to define the following installation parameters License information t
22. Station02 etc The filtering options for Scan results are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out 111 ava Station description Insert a custom station description that you want to filter out e Scan name Insert a custom scan name that you want to filter out User name Insert a custom username that you want to filter out Severity Choose a preferred severity level from the drop down menu e Including rootkits Choose if scan results with rootkits should be filtered out Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 7 Notifications The Notifications item allows you to select from predefined notification actions These notifications once set can inform an administrator via email about different events within the AVG Admin Console Note Proper dispatch of email notifications requires correct SMTP server definition on the Configuration AVG Admin Server Settings E Mail tab To activate a notification you need to right click on its line and from the context menu select Active Do
23. The installation itself will be performed by WMI PLEASE NOTE Remote installation of AVG requires allowing the following services and ports on dient and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here for more information 4 If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used set WMI traffic Click here for more information For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter Installation settings Step 2 3 Please enter parameters needed for installation of AVG on stations License number Selection of AVG installation package Browse for file v Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help Licen
24. o Read only the chosen user account will be only able to view the group 181 HE ava o No access the chosen user account will have no access to the group at all Group setting o Shared settings for group opens shared settings for group o Shared firewall settings for group opens shared Firewall settings for group o Synchronize settings will ask for immediate synchronization of settings with stations o Copy settings to triggers a new dialog x Use this dialog to copy group settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected group of stations This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected group of stations to a single configuration file in pck format You will be asked to specify where
25. to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL Server Express connection you might find a solution in the How to use Microsoft SQL Server database system chapter Continue to the next step Data Import by pressing the Next button 3 7 3 MS SQL Server AVG Data Center role Database system selection Microsoft SQL Server We recommend to use the Microsoft SQL Server database in very large networks with more than 1000 stations The database is not a part of AVG Remote Administration installation 4 Microsoft SQL Server license is required For its use Help lt lt Back Cancel Fill in the following information Computer name defines the name of the server on which the SQL Server is installed Instance name refers to a particular SQL Server installation if there is more than one instance installed on the station Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server 26 ava connection User password type in a preferred new password for the database to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL
26. Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active 71 HE ava Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 4 Remote network installation final steps Remote installation of AYG via network advanced mode Station selection Step 779 Select stations where AYG should be installed and click the Install button gt Network checking results State Computer IP address 9 YM EXCH2K7 127 0 0 1 Station is online AYG is not installed Refresh Add one station Selected Ofrom 1 eos ee Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations a
27. Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation 48 ava Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear Remote installation of AYG via network x Station selection Step 5 7 Select stations where AYG should be installed and click the Instal
28. Check compone 5 on the left that you wish to install or uncheck t ish to uninstall O Web The symbols the Following meaning O LinkScanner Surf Shield O Online Shield Component will be installed O Identity O Identity Protection Component will either be uninstalled or not be O Email Protection installed O Microsoft Outlook add in o Default installer settings will be used O amp nti Spam O Personal Email Scanner for all d b HE avG Folder with the AVG installation package type in the full path to the AVG installation package or use this m button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can observe the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Creation of AYG installation script advanced mode gq x Select components Step 378 Choose installation components If no component is selected AYG will be installed according to default settings Install AVG with default settings Remote AYG uninstallation Help lt lt Back i Cancel
29. Data Center server name or IP address Port enter your AVG Data Center server port default is 4158 If your AVG Data Center requires username and password for connection also fill in these details e Login name enter username Password enter password We recommend keeping Port for incoming messages with the default value Enter all required information and then use the Test connection button to verify the connection If it fails consult the Network requirements chapter for a possible solution 192 ava 10 2 How to Migrate Stations from to Different Data Center This chapter describes migration of stations from a different AVG Data Center The following two topics are covered e Importing Stations and Settings from AVG Data Center 2013 e Migrating Stations to another AVG Data Center 10 2 1 Importing Stations and Settings from AVG Data Center 2013 Although the new version of AVG Internet Security Business Edition is backward compatible with the previous version you can also import AVG Data Center 2013 stations via the AVG Admin Deployment Wizard during creation of a new database Importing procedure 1 Prepare an export of your AVG Data Center 2013 To do so open AVG Admin Console and from the menu Data Center select Database Export Choose a desired folder and press OK Note The target folder should be empty since multiple files will be exported 2 Open the AVG Admin Deployment Wizard Choose
30. HE ava 8 2 2 Creation of AVG Installation Script SE AVG Network Installer Wizard LITE Creation of AVG installation script Step 2 3 Select where the installation script should be created If the latest AVG installation package is not located there it will be downloaded from the Internet Select where you want to store the installation script Portable data storage medium USB drive fo Refresh Y C Folder network drive with write access rights Downioad LJ Heo cont e co In this dialog you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to download the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected Folder Selecting this option will let you choose a folder where the script will be stored If you choose a network folder make sure it has correct write access rights 149 HE ava 8 2 3 Completion Ea AVG Network Installer Wizard LITE Results of installation script creation Step 3 3 _ The installation script was s
31. If you prefer to create an installation script you need to use the standalone AVG Network Installer Wizard To add a new stations for remote installation simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears See the Network scanning chapter for more information The other context menu items are as follows Show network scan progress ae Network scan progress ex Network scan in idle state Network scan details Scanned stations count 1 Total stations count 1 Stations count with AVG 1 Stations count without AVG 0 0 Unavailable stations count Displays an overview of the network scanning process Use the Abort button to stop the scanning process The Pause button will temporarily stop the process use Continue button resume the scanning Export all station list allows you to export the list of added stations into a csv file Install all stations will start installation on all stations in the list 6 11 1 Network Scanning Before you begin with adding stations and remote installations you may want to review the following chapters Recommendations for Components 126 ava e Network Requirements Before you can install a station remotely you need to add it via an easy to use wizard To do so simply right click on the Network installer node name and from the context menu select Add new sta
32. Role Databases Overview Below you will find the overview of individual databases supported by AVG Internet Security Business Edition 3 7 1 Firebird If you have selected the Firebird option there are no further settings needed and you can proceed to the next step Data Import 3 7 2 MS SQL Server Express Edition AVG Data Center role Database system selection r The following database systems can be used by AYG Admin Server Microsoft SOL Server Expres find Microsoft SQL Server Express Edition We recommend to use the Microsoft SQL Server Express database in networks with up to 1000 stations The database is not a part of AYG Remote Administration installation If you wish to use Microsoft SQL Server Express for storing Datacenter data fill in the following information Computer name defines the name of the station on which SQL Express Edition is installed Instance name refers to a particular SQL Express Edition installation if there is more than one instance installed on the station Administrator s username predefined automatically you do not need to change it 25 HE ava Administrator s password password for the database administrator Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection e User password type in a preferred new password for the database
33. Schedules Move value to groups License Lv Firewall notifications Update C Network connection points Exceptions Virus Vault AVG Self Protection ra Email Scanner notifications Privacy Preferences al Statistical notifications Ignore Error Status Remote Admin X Blocked applications show tray icon Context menu al Show AVG Shredder in the Windows context menu Game Mode g Enable Game mode when a full screen application is executed ok Cancel Appt y In order to move a configuration from a group to the Shared settings for stations you can right click on the chosen checkbox and from the context menu select Move value to Shared settings You should see a changed lock icon next to the chosen configuration item Display system tray notifications By clicking OK or Apply button the value will be moved to the Shared settings for stations and set as mandatory In any other group it will be set as monitored This can be used to easily remove the mandatory flag from all the groups at once You can similarly process the individual server settings within the application servers and move the selected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 9 1 8 Anti Spam If you deploy UpdateProxy role during the AVG Admin Server Deployment Wizard you can choose to download Anti Spam updates directly from Mailshell servers and then use AVG Admin
34. Server connection you might find a solution in the How to use Microsoft SQL Server database system chapter Press the Next button and continue to the next step Data Import 3 7 4 Oracle AVG Data Center role Database system selection r The following database systems can be used by AVG Admin Server Oracle 10g 11g We recommend to use the Oracle 10g 11g database in very large networks with more than 1000 stations The database is not a part of AYG Remote Administration installation If your Oracle 10g 11g is running on another computer you must install the client part of Oracle database on this computer For installation on Windows Vista we recommend to use Oracle 11g client part Help lt lt Back Cancel Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Windows Vista we recommend to use client part for Oracle 119 Instant Client for different operating systems http www oracle com technetwork database features instant client index html Fill in the following information Computer name defines the name of the server on which Oracle 10g is installed Change the value only if the installation resides on a remote computer Administrator s username database administrator user name must be filled in Administrator s password password for the database admi
35. To be able to successfully manage your AVG stations remotely you must include the Remote Administration component during the AVG installation process Once this component is correctly installed you must manually specify the correct AVG Data Center Connection String For more information about the Connection String see chapter Connection String For a detailed description of AVG installation please refer to the AVG Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website http www avg com 191 SF ava us en homepage EF AVG Internet Security Business Edition Advanced Settings Appearance Sounds Temporarily disable AVG protection Server MYSERVER Computer Protection Port 4158 E mail protection Web Browsing protection Login name som a E Scans Remote Administration Schedules Port for incoming messages Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Remote Administration Advisor Known Networks n To Tm Note You can also insert the AVG Data Center connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Options Advanced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG
36. able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used 142 Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations 143 HE ava 7 AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG Data Center on the server Through the AVG Admin Server the AVG stations connect to the AVG Data Center using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG stations do not need any other third party component to be able to connect to the remote administration system The AVG Admin Server can sere as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in larger networks The AVG Admin Server is started automatically after deployment If not you can start it manually from the Windows start menu All programs AVG Remote Administration by selecting AVG Admin Server Monitor button Start server More infor
37. access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station 127 HE ava This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Once you select all required parameters proceed by clicking the Next button If you choose to add all stations from the domain the network scanning dialog will appear WE Network scan progress Network scan in idle state Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count COME The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the
38. act in multiple roles where each role can be deployed separately Data Center role used for remote stations management UpdateProxy role for managing updates which allows the user to divide the load among multiple physical servers Secured communication Network communication between AVG Admin AVG Admin Server and stations is completely encrypted avc Full remote administration in the network The full functionality of the AVG Internet Security Business Edition guarantees o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations current status o Central control and administration of AVG stations configuration AVG Internet Security Business Edition full functionality is provided by the AVG Admin Console and the AVG Data Center If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source In addition to all standard features AVG Internet Security Business Edition may contain the following components support configuration available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protection o Firewall protection o Online Shield protection o LinkScanner protection o Anti Rootkit protection Note Depending on your edition the support of components may vary Backward compat
39. administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete 43 ava them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Warning AVG remote installation can be performed only on stations wth the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username wth administrator privileges You may also need to review the Network Requirements chapter 4 4 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Remote installation of AYG via network x Station selection Step 5 7 Select stations where AYG should be installed and click the Install button r Network checking results State Computer ___ IP address VM EXCH2Kz AVG o2 ee jo Shation ic g Bis is not i
40. box to enable heuristic analysis method during scanning Report Potentially Unwanted Applications and Spyware threats check this option to report the presence of potentially unwanted applications and spyware Report enhanced set of Potentially Unwanted Applications check to detect extended package of spyware applications that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or applications that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal applications and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked 166 ava Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning lf checked each email with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives e Report password protected documents
41. computers selected from the domain Active Directory or according to IP address ranges V Advanced mode Option for detailed settings of all installation parameters selection of AVG components to install uninstall etc Default settings Load settings Skip If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button 138 Remote AVG installation Step 1 5 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard first will check that AVG can be installed on the remote station and then transfer the AVG installation files The installation itself will be perf
42. for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column 6 8 2 Report Schedules In this group you can create edit and view graphic report schedules Actions applicable on individual or multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule Define a new schedule will start the wizard for creating a new report schedule The Report Schedule is active use this function to activate or disable selected report s Remove removes selected reports from AVG Data Center By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new schedule item from the menu AVG Data Center View Tools Information S 2eay7slieueez s lig Report schedules AVG Data Center E ie Stations 1 Servers Report schedules Q Scan results H amp E Notifications Name Description Next generatio Active lis Graphic reports Define a new schedule iy Report templates Edit res R i Generated reports Remove H E Licenses The report schedule is active S Pending requests Ba Network installer
43. icon available you can start the AVG Admin Server Monitor from the Windows start menu All programs AVG Remote Administration by selecting AVG Admin Server Monitor a AVG Admin Server Monitor E 2015 09 25 18 00 24 469 Full license for remote administration fi a Server is active 2015 09 25 18 00 24 531 Update Proxy started Avg 0 0 requests sec 2015 09 25 18 00 24 734 Database opened Avg request time 0 msec 2015 09 25 18 00 24 734 Graphic Reports started Workload 0 0 2015 09 25 18 00 24 734 Admin Server started Witheld requests 0 0 2015 09 25 18 01 25 516 Admin server update failed error code Stop server Pause server Restart server 4 mW r Server settings V Run AVG Admin Server Monitor at startup The AVG Admin Server Monitor dialog contains the following control buttons Stop server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Restart server allows you to restart the AVG Admin Server Server settings allows you to set up the AVG Admin Server configuration If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup you can uncheck the checkbox Run AVG Admin Server Monitor at startup not recommended 173 ava 9 3 1 General tab This tab offers the following options iE AVG Admin Server settings a General AVG Data Center UpdateProxy
44. key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console 2 7 Installation Complete The Installation complete dialog appears to confirm that AVG Internet Security Business Edition and all its components were installed successfully You can optionally also decide to be part of the Product Improvement Programme To do so simply keep the available checkbox ticked recommended 16 AVG Admin Installer AVG Remote Administration Congratulations AVG Admin Remote Administration has been successfully installed Press the Finish button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if you chose Quick or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through this wizard in order to make AVG Internet Security Business Edition function properly
45. of rows can be affected also by filtering options if available and defined for the given view o Show time values in GMT check the checkbox to convert all time values in all views to GMT Greenwich Mean Time Unchecking the checkbox returns the values back to your local time o Show settings for stations of previous version AVG 2013 if checked the shared settings for stations and settings for groups will display also AVG 2013 settings applicable if you still have AVG 2013 stations in your network The Print options section may help you if you wish to print the currently opened view It often occurs that some columns are not wide enough to hold all the text so it is necessary to adjust their width before printing Use the roll down menu in this section to choose whether you want columns width to be automatically adjusted or not You can also choose the Ask option this means that the possibility of column adjustment will be reminded to you before every print session Refresh refreshes all records displayed in the current view section you can use F5 keyboard button to do so as well Refresh row count in the navigation tree updates the number of rows reflected in brackets within the navigation tree Export the current view contents Allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or similar spreadsheet applicati
46. server to distribute them among your stations The downloading of Anti Spam updates can be switched off on from the AVG Admin Server settings dialog UpdateProxy tab The Anti Spam updates can be also changed manually from the Shared settings To do so navigate to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Expert Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 162 Si ava Remote Administration Advanced Settings Appearance m Computer Protection Proxy server Email Protection Server Port Anti Spam Settings Performance Whitelist Blacklist Expert Settings Filtering RBL Internet connection Timeout Description Specifies the host name and port number of a HTTPS proxy to connect to the update servers If not defined here it will be taken from AVG update settings Proxy Authenticatio Web Browsing Protection Identity Protection Scans Schedules To Tm If your AVG Admin Server uses username and password open also the Proxy authentication dialog and input the correct username and password BY AVG Remote Administration Advanced Settings Appearance ae Computer Protection Proxy Authentication Email Protection Username Password Anti Spam Settings Performance Whitelist Blacklist Expert Settings Filtering RBL Internet connection Timeout Proxy server Description
47. still in the queue it is changed to high priority 168 ava Note Overflow messages wil continue to the store unscanned Note Even if you disable both Background Scan and Proactive Scan options the on access scanner will be still active when an user will try to download a message wth the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is set to lower than the minimum value or to greater than the maximum value the default value is used Scan Timeout the maximum continuous interval in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Applications and Spyware threats check this option to report the presence of potentially unwanted applications and spyware Report enhanced set of Potentially Unwanted Applicat
48. uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this category 202 avc Group access tab The Group access tab allows you to set access rights to user defined groups of stations Double click on one of these groups to trigger a drop down menu or right click on it to trigger the context menu with same contents Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only or completely forbid him her to access the group by choosing No access option 10 10 How to maintain the Data Center database AVG Data Center database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Database Maintenance upper menu F Database maintenance Se List of available database maintenance scripts Script operation description mE Unify stations with equal identification o BS Delete objects whose owner is not available in the AVG Data Center anymore o Z Remove unused update servers o S Remove old Alert Manager events from the AVG Data Center Removes duplicated stations from AVG Data Center according to a chosen station identification method e g if the identification method is IP Address all stations with the same IP address will be removed Individual settings of removed stati
49. uncheck the Check for updates during startup checkbox e Download latest documentation opens your default Internet browser with the AVG website documentation download page Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your license number for AVG Rescue CD e Product Improvement Program Click to enable or disable your paticipation in AVG Product Improvement Programme that helps us to secure your computers and network even better by regularly analyzing your current needs according to your application usage About AVG Admin Console displays the copyright information and the application database version number 6 2 2 Navigation Tree The Navigation Tree contains all groups arranged in a hierarchical manner A group is a data structure review e g a list of stations with their configuration or scan results table etc The group content itself displays in the Current view in the central table 90 AVG Admin Console RN06262 4158 AVG Data Center View Tools Information TETERA TTIE Within the navigation tree you will find the following sets Stations e Servers Scan results Notifications Graphic reports Licenses Pending requests Network Installer You can find descriptions of individual items in their respect
50. uns 11 iba 12 13 14 i5 16 16 18 18 tS 19 20 20 21 25 29 31 32 36 37 37 38 39 40 50 52 58 58 59 ava 5 3 Remote Network Installation 60 5 4 Remote network installation final steps 72 5 5 Creation of AVG Installation Script 74 6 AVG Admin Console 82 6 1 What is AVG Admin Console 82 6 2 AVG Admin Console Interface Overview 83 6 3 Synchronization Process 95 6 4 Stations 97 6 5 Servers 100 6 6 Scan results 109 6 7 Notifications iL 6 8 Graphic Reports Lab s 6 9 Licenses 124 6 10 Pending Requests 125 6 11 Network Installer 126 7 AVG Admin Server 144 8 AVG Admin Lite 145 8 1 AVG Admin Deployment Wizard Lite 145 8 2 AVG Network Installer Wizard Lite 147 9 Configuration 151 9 1 Shared Settings for Stations Groups i5 9 2 Shared Settings for Application Servers 164 9 3 AVG Admin Server Settings 173 9 4 Connection String 179 9 5 Proxy Server 180 9 6 AVG Admin Console 181 9 7 Sidebar Desktop Gadgets 189 10 How to 191 10 1 How to Connect Stations to AVG Datacenter 191 10 2 How to Migrate Stations from to Different Data Center 193 10 3 How to Synchronize Stations 194 10 4 How to solve Update related issues 194 10 5 How to Change User Interface Language 196 10 6 How to use Microsoft SQL Server database system 197 10 7 How to Control station users actions 198 10 8 Requests handling and status messages 199 10 9 How to manage access rights 200 10 10 How to maintain the Data Center database 203
51. update files within the local network All the update files that could be used for all the previous AVG versions update must be downloaded this way to allow AVG stations to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the UpdateProxy role that can be deployed also on multiple servers See the Deploying multiple UpdateProxy roles chapter for more information By using this the AVG Admin Server is able to automatically download all necessary update files AVG stations then search for the update files on the computer with the AVG Admin Server running This option is considered the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG stations When you are using Microsoft Information Server for example the root of all the accessible folders is usually C InetPub wwwroot Supposing C lnetPub wwwroot avgupdate ava folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG stations will use the same URL http localweb avgupdate for updates Update files for distribution can be downloaded from the htip
52. while to download all the necessary data so please be patient Once finished you will experience the following dialog a Gathering diagnostic data The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local drive Sending diagnostic data may take a few minutes so please be patient Connecting to the station RN06262 Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by email Click Send for sending the contents directly MR Sending diagnostic data for analysis x Enter your email address required Briefly describe the issue of the station List of attached files List of attached files 5ea30f17 a00d 4f59 9 13d 40 135066c309 487a73a6 725a 47cd af33 6d79 1d041e0c _A txt 5ea30f17 a00d 4f59 9 13d 40 135066c309 487a73a6 725a 47cd af33 6d79 1d041e0c _A zip Proxy settings 187 HE avc Fill in your email address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To com
53. will ask all stations to start the virus database update process Ask to rollback last antivirus database update will ask all stations to use the previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog If you right click on the New Stations item in the left tree or any existing group a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Edit group allows you to change the group name and description does not apply for the New stations group Delete group allows you to delete the selected group does not apply for the New stations group Access control for group If you are using the Full access control feature Data Center upper main menu of the AVG Admin Console Data Center settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations Double click on one of accounts names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group
54. will be asked if you want to create it Click this maan button to select the folder Once finished click the Next button to continue 3 10 1 Update Servers x UpdateProxy role Configuration of update servers Select web servers from which AYG Admin Server should download the update files Update servers Update servers AVG 2013 http rs update avg com http rs backup ava cz Delete Default Moye Up Move Down Allow downloading of Anti Spam updates Help lt lt Back iy 32 ava AYG Admin Server Deployment Wizard x UpdateProxy role e Configuration of update servers Select web servers from which AYG Admin Server should download the update files Update servers Update servers AVG 2013 Add http rs update avg com ae http firs backup avg cz eal Delete Default Moye Up Move Down IV Allow downloading of Anti Spam updates Help lt lt Back a Cancel This dialog lets you choose update servers from which the update files will be downloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration It is quite understandable that stations with AVG and stations with older AVG 2013 require different updates from different update servers Therefore you can choose these servers separately using two stand alone tabs I
55. your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should consider deploying multiple UpdateProxy roles to different servers and spread the load To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server 3 3 Role Selection Current state of AVG Admin Server The wizard has detected the following state of AVG Admin Server AVG Data Center role is disabled UpdateProxy role is disabled r Server roles Please select AVG Admin Server roles you want to run on your server V AVG Data Center role V UpdateProxy role Help lt lt Back Cancel This screen displays information on the AVG Admin Server current state When everything is correct the respective information is displayed in green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to change something If there is a configuration problem you will be briefly informed about the reasons and the information will be highlighted in red color In such cases you need to go through the whole wizard to correct the problem In the Server roles section you must choose which server role s you want to run on this se
56. 2 Report potentially unwanted applications and spyware threats p O Report enhanced set of potentially unwanted applications A a o The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language The Scan settings section Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g email messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items They are scanned on the first in first out FIFO basis If an item is accessed while
57. B Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory e g your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work 79 WE ava Creation of AYG installation script advanced mode Installation script preview Step 7 8 AvgSetup bat ECHO OFF REM AVG Setup Batch cd d dpO IF NOT DEFINED PROCESSOR _ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD AVG_Internet_Security_Business_x86_744 exe J ELSE SET SETUP CD AVG_Internet_Security_Business_x64_743 exe J ELSE SET SETUP CD AVG_Internet_Security_Business_x64_743 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup start Jb SETUP AV LicensekeyCoded JTS0QyoedS BcjBEe38iL39VKHhylyIY MTBieWlaezI622U v C itemp a Help lt lt Back reate script This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains the presets Tek folder where the script will
58. Files lt Prg gt 159 ava The program files e g C Program Files location will be scanned Windows folder lt WinDir gt The Windows folder e g C Windows will be scanned e System folder lt SysDir gt The Windows system folder e g c Windows System32 will be scanned System drive lt SysDrv gt The system drive e g C will be scanned Temporary Files folder lt Temp gt The following location will be scanned C Documents and Settings lt user gt Local Settings Temp Where lt user gt represents an user profile name Temporary Internet Files lt Web gt The MS Internet Explorer cache directory will be scanned C Documents and Settings lt user gt Local Settings Temporary Internet Files Where lt user gt represents an user profile name Warning Since all scheduled scans run under SYSTEM user account it is currently not possible to scan some locations properly namely lt Web gt lt Temp gt or lt Doc gt due to Windows security policy 9 1 7 Moving values to groups servers If you need to apply certain configuration only to a limited number of station groups and you do not want or cannot set it within the Shared settings for stations which would apply the configuration to all other inherited groups you can use the following option instead Open the Shared settings for stations and choose a configuration dialog with the value s you wish to move 160 E AVG Remote Administration Ad
59. G Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox If you do not select to receive the report as an attachment you will only receive a notification email and will have to review the report manually within the AVG Admin Console Once ready proceed to the final screen by pressing the Next button In the next screen check if all settings are correct and complete the process by pressing the Finish button 6 8 3 Generated Reports This group contains a list of all currently generated reports To open a report right click on the chosen line and from the context menu select the Show item To delete a report right click on the chosen line and from the context menu select the Remove item 123 ava Once you have opened one of your generated reports you can then also print it on your printer or save it as a zip archive containing html files and related pictures 6 8 4 Filtering You can apply various listing filters to the Generated reports view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu
60. H Station shutdown or restart 2 The action will be enforced on the station System on the station will be shut down in 30 seconds 4 This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test results with infections of the selected station o Show Virus vault will show the Virus vault content of the selected station SE Virus Vault of station RN06262 lt kajks ponen type Virus name File Path Date Added B Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to restore on the station and click this button gt Delete use this button to delete the selected threat s 104 HE avc o Manage scans in order to view and manage scans using this function the station in question must be running and connected to the Datacenter You have the following control options g Scans management of station RN06262 z Scan name Currentstate Scan started Scanned obj Threats fou Shutdown re Q Anti Root Scan is read N A N A N A N A Q Scheduled Scanis read N A N A N A N A Q whole Co Scanisread N A
61. If you choose to install AVG remotely on stations selected from a file you will experience a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear 68 HE ava Remote installation of AYG via network advanced mode Station selection Step 7 9 Select stations where AYG should be installed and click the Install button gt Network checking results State Computer IP address Q gt 2 on cc WM EXCH2Kz AYG Bis is not installed Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Refresh Selected 1 From 1 Help lt lt Back msa Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again
62. N A N A N A gt Refresh obtains the most recent information about scans from the station gt Start starts the selected scans on the remote station gt Resume resumes the selected scans on the remote station gt Pause pauses the selected scans on the remote station gt Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations s Scan selection Exa Choose a scan to run on selected stations Whole Computer Scan M o A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update o Ask to perform program update will ask the selected station to start the program update process 105 ava o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last antivirus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen st
63. Note All filters are case insensitive 6 5 Servers The Servers item contains an overview of all deployed servers and stations with an AVG application server component installed 6 5 1 AVG Admin servers This item displays a list of AVG Admin servers installed Double clicking on any server will open a configuration dialog for the given server and allow you to change configuration of the server More information on other options and settings can be found in the Configuration AVG Admin Server Settings chapter 100 ava 6 5 2 Application Servers This item displays a list of stations with an AVG application server installed In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Servers tab Contains general information about each station name domain group last contact etc e Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc e Versions tab Displays information about versions of AVG virus base and anti spyware base on each station Component states tab Contains an overview of component states on each station More information on other general options and settings can be found in the Configuration A VG Admin Console chapter If you right click on the Application Servers item in the left tree you can choose from the foll
64. Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Excl Email Scanner for MS Exchan Detection actions Mail Filtering Email Scanner for MS Exchan ox cna _e In the Mail Filtering sub item you can choose which attachments should be automatically removed if any The following options are available Remove attachments check this box to enable the feature Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma 172 ava Move filtered attachments into virus vault check if you don t want the filtered attachments to be removed completely With this box checked all attachments chosen in this dialog will be automatically moved into the Virus Vault quarantine environment It is a safe place to store potentially malicious files such files can be viewed and examined without posing any threat 9 3 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color indicates the AVG Admin Server status Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities If there is no
65. Report customization Please enter parameters of the report Parameter Minimum count o IP address start Type of Chart Pie chart Grouped by If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button Report Definition Wizard Data columns Select columns to be included in the report Group Virus base version ee Last contact Unresolved Domain MAC address rai ee eee vee Seca List of columns to be included in the report The greyed columns must be always part of the report The list order determines the order of columns in the final report In this dialog choose which columns you wish to include in your report Click the Select all button to include all columns or use the Select default button to keep the default one To change the order of the columns first select the desired column you wish to move and choose the appropriate action Move to top moves the selected column to the first place Move up moves the selected column one step up 121 ava Move down mowes the selected column one step down e Move to bottom moves the selected column to the very end position WIE Report Schedule Defin
66. SE SET SETUP CD AVG_Internet_Security_Business_x64_743 exe IF NOT EXIST SETUP gt GOTO NoSetup REM Start AYG Setup start Jb SETUP AV LicensekeyCoded TS0QyoedS BcjBEe38iL39VKHhyvIyIY MTBieUlaezI6Z2U v folder where the script will be stored by the wizard This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains information about the presets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected location Creation of AYG installation script E xj Results of installation script creation Step 676 The installation script was successfully created in folder C temp You can start the installation on a station by running the installation batch AygSetup bat Save settings lt lt Back The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click the Finish button to close the wizard 56 HE ava There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your
67. Server to approach the AVG Data Center database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG Data Center AVG Admin Server also works as a local update source If you deploy the UpdateProxy role to multiple servers you can then use them for updating stations and keeping the bandwidth load in balance 2 AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server 3 Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the scan results etc 4 AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG Internet Security Business Edition offers the following functions Remote installation Using this function you can easily install AVG on all stations in the local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run the Setup installation program on all remote network stations Centrally controlled updates All AVG stations in the network can be updated centrally using the AVG Admin Console Server roles AVG Internet Security Business Edition can now
68. VG will then be transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s 51 HE ava Remote installation of AYG via network Results of remote installation Step 7 7 Remote installation was launched on 1 station s AVG was detected on 0 station s Installation was not checked on O station s Installation was checked and AVG not detected on 1 station s Help Save settings lt lt Back f The Save settings button allows you to save the previously selected configuration You can then reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an
69. Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Generated reports are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately e Report template From the roll down menu choose a report template name that you want to filter out Schedule name Insert a custom report schedule name that you want to filter out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 9 Licenses This item offers an overview of all license numbers used It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations 6 9 1 Shared Settings In the view you will see the list of all groups including the custom ones You have the following options available from the right click context menu applicable for each group Mandatory will mark the usage of the given license number as mandatory for the selected group which means that all st
70. abase Engine Configuration step of SQL Server installation it is necessary to choose Mixed authentication mode NOT preselected Windows authentication mode and to specify the password for the SQL Server system administrator account or accounts 197 ava TSS SQL Server 2008 R2 Setup fee Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rules Account Provisioning Data Directories FILESTREAM Setup Role ify th icati ini forth ine Feshie Selection Specify the authentication mode and administrators for the Database Engine Installation Rules Authentication Mode Instance Configuration Windows authentication mode Disk Space Requirements rae R KPA i Mixed Mode SQL Server authentication and Windows authentication Server Configuration Database Engine Configuration Specify the password for the SQL Server system administrator sa account Error Reporting Enter password Installation Configuration Rules Ready to Install Confirm password Installation Progress Specify SQL Server administrators Complete SQL Server administrators have unrestricted access to the Database Engine Add Current User Add l Remove lt Back Next gt Cancel Help This password has to be entered into the Administrator s password field of the Microsoft SQL Server Credentials dialog 10 7 H
71. address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue Once done the Station selection window will appear 45 HE ava Remote installation of AYG via network J x Station selection Step 5 7 a Select stations where AYG should be installed and click the Install button m Network checking results State Computer IP address q 2 on cc WM EXCH2Kz AYG o2 the ao bakian jcc Bis is not installed Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG RENE Selected 1 From 1 lt lt Back msa Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload th
72. and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete 65 ava them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Check AVG version from AVG Data Center check this option if you want the wizard to try obtaining information about AVG
73. are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name More information on options and settings of individual application servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Servers are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station 108 ava Insert a custom station IP ad
74. at any time 94 HE ava 6 2 5 Filter Panel The Filter panel contains a list of filtering options available for the current view The list will become active only if there are any filters available for the selected view xl Use filters to restrict contents of current view Filter Value z Station name Station Station description Description a Station domain Domain IP address of station 0 0 0 0 Station operating system Operating system Infected stations wa Description of individual filters can be found in the tree items respective chapters e Stations e Servers Application servers Scan results e Graphic reports e Pending requests The Filter panel is hidden by default but can be easily activated by clicking on the Filter window item in the View Panels menu Afterwards it is located in the bottom left part of the screen 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG Data Center The process includes synchronization of Station settings Scan results Station components states You may also need to review the Network Requirements chapter for more information on connection requirements needed for successful synchronization 6 3 1 Station Settings Synchronization During the synchronization of station settings mandatory settings are transferred from the Data Center to the station non mandatory settings are tran
75. ation o Show Event history log will show Event history log of the chosen station o Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing H Gathering diagnostic data Ea The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis If you have received a customized configuration file from AVG Technical support please dick here to apply it Gathering the diagnostic data may take a few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog WE Gathering diagnostic data The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local drive Sending diagnostic data may take a few minutes so please be patient Connecting to the station RN06262 Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by email Click Send for sending the contents directly 106 ava MR Sending diagnostic data for analysis Enter your email address required Briefl
76. ations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license To change the database name insert a custom value into the Database name field e MS SQL Server This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license To change the database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment The Database access section allows you to change the following parameters not available for all database engines Username a database username chosen for the database creation during the AVG Admin Deployment Wizard Password a database password chosen for the database creation during the AVG Admin Deployment Wizard Computer name type in the computer name with the database Instance refers to a particular SQL Server Oracle installation if there is more than one instance installed on the station The Data Center settings sec
77. ations are visible in the top Stations group 9 7 Sidebar Desktop Gadgets You can optionally choose to include a sidebar desktop gadget with information related to AVG Remote Administration Note The Windows Desktop Gadgets also called Windows Sidebar in Windows Vista are available for Windows Vista and Windows 7 operating systems and basically it displays a sidebar anchored to the side of the desktop These gadgets can perform various tasks such as displaying a statistical information showing login screens etc In order to include the Windows sidebar desktop gadget for AVG Remote Administration in your Windows you need to hawe it installed first i e to check the checkbox default option in the setup dialog see Installation Type chapter for more information To enable it simply navigate to the Gadgets section of your Windows usually right click on the desktop and 189 ava from the context menu select Gadgets item From the screen select AVG Remote Administration gadget AVG logo and drag it to your desktop where convenient A floating window similar to this one should appear on your desktop Connection Status Connected Server workload 0 0 Non Compliant stations Vf IE Fin Clicking the Non Compliant stations link will open a browser window with the list of stations in that state Clicking the Options icon SS opens a login screen for AVG Data Center AVG Remote Administration Enter the con
78. ations in this group will use it Change license number will open a new dialog allowing you to insert a different license number 124 ava Once changed the license number will apply for all stations in the given group Note The new license number s wil be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 9 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station Mandatory will mark the usage of the given license number as mandatory for the selected station e Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s wil be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 10 Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console You can also delete them by right clicking on them and selecting Delete selected requests from the context menu 6 10 1 Filtering You can apply various listing filters to the Pending requests view The filters ar
79. be found in the Report Schedules chapter below Note Generated reports are physically saved to a temporary location on your hard drive under the AVG data folder e g C Documents and Settings All Users Application data avg Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend creating only a reasonable amount of reports or deleting the old ones accordingly During Export Import available through Data Center Database Export of the AVG Admin Console data only Report schedules and generated reports will be processed Report templates will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG Admin Server 6 8 1 Report Templates There are some predefined templates that can be quickly used for report generation Some templates allow you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report from template menu item If you prefer only to display a preview of the report layout select Template preview e All stations shows all stations registered in the AVG Admin Console Available parameters Minimum count of infected objects type in the minimum coun
80. be stored by the wizard If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected place Creation of AYG installation script advanced mode g x Results of installation script creation Step 878 The installation script was successfully created in folder C temp You can start the installation on a station by running the installation batch AvgSetup bat Help Save settings lt lt Back 80 ava The Save settings button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder ile Copy the whole content of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external
81. canning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 6 11 2 Remote Network Installation As soon as you add stations for remote installation the AVG Admin Server starts checking their state e g you can instantaneously see if the scanned station is online if there is AVG already installed and its version There are several operations available for added stations available via right click context menu Re check state of selected stations checks the station status and AVG version again Delete selected stations removes the selected stations from the list Modify list of accounts for remote installation displays a new dialog a List of accounts for remote installation E List of accounts Account name Password 133 ava This dialog is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This dialog allows you to modify a list of accounts that will be used during remote installation this way you will avoid entering multiple crede
82. ce name Default operating system service name for the MySQL engine We recommend keeping the original value Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Please note the following information before proceeding 28 ava MySQL Server 5 uses max_allowed_packet variable to set the maximum size of one packet Its default value is 1048576 bytes 1 MB which is too low for AVG Admin Server to work properly in most cases We strongly recommend to change this value to at least 10 MB To do so follow one of the solutions below Set the value for the current run only This will apply the setting until the restart of the server occurs Then the default value or value from my ini will be used again Note You need to be logged as administrator with MySQL root privileges in order to do that e Login to your MySQL server and run this command set global max_allowed_packet 10485760 Change Settings in the my ini file permanent recommended This will save the settings permanently but requires restart of the MySQL se
83. cial fields to be filled are located in the Server for sending emails SMTP section see below 178 HE ava You wil be allowed to select other fields To Subject Body also during the Report Schedule Definition Wizard but all values you wil enter here will be considered as default The Message header section contains these fields e To specify one or more email addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition Copy An optional value Specify one or more email addresses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more email addresses that the report s will be sent to as a blind copy no other recipients will see these addresses Separate individual items by a comma From An optional value Specify the sender s email address and or sender s name and email address in angle brackets lt user address com gt e Reply to An optional value Specify a reply email address Subject enter some text to recognize the reports The Server for sending emails SMTP section contains these customizable fields SMTP server insert your SMTP server address can be an IP address or a domain name e SMTP port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending emails enter the login detai
84. ck on a station s node in the navigation tree or on a particular station in a stations view and select Synchronize settings from the context menu 6 3 2 Scan Results Synchronization This synchronization process sends data from the station to the AVG Data Center It takes place every time the station powers on goes online at the latest within 20 minutes immediately after scan completion or after an infection is detected by the Resident Shield immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AVG User Interface healing moving to vault etc It is also possible to request immediate scan results synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Tasks related to Scan Ask for scan results from the context menu 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG Data Center It takes place every time the station powers on goes online immediately every time a component state is changed within 5 minutes 96 ava It is also possible to request immediate synchronization from the AVG Admin Console Simply choose a station s node in the navigation tree in a stations view right click and from the context menu select Station settings Refresh components state from the context
85. cking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s 73 HE ava WE Remote installation of AVG via network advanced mode nan Results of remote installation Step 979 Remote installation was launched on O station s AVG was detected on O station s Installation was not checked on O station s Installation was checked and AVG not detected on O station s The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers 74 WE ave Creation of AYG installation sc
86. connection string to the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now 54 ava r File names definition Name of the file to launch installation AvgSetup bat Creation of AYG installation script xi The installation script options Step 4 6 Specify names of the installation script files and the path where all required Files will be stored e g a network Folder r Setup files location T Select folder where the script file will be stored by you network drive For example JT Create a subfolder for AYG installation files JT Create the AUTORUN IMF file IV Enable relative paths m Help lt lt Back Cancel In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the sc
87. contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 47 HE ava 4 4 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a single station x Enter a computer name or IP address The wizard will try to find the computer in your network and check AYG installation on it Find computer according to Computer name __ _ IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Station selection Step 5 7 Select stations where AYG should be installed and click the Install button gt Network checking results state Computer 1P address RN10323 10 6 101 70 Login or password is incorrect Refresh Add one station Selected Ofrom 1 lt lt Back Install
88. context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 128 ava If you choose to add stations according to an IP range the following dialog will appear WE AVG Network Installer Wizard E IP ranges settings IP addresses stations 0 The wizard will check if AVG is installed on stations in your network Enter IP ranges identifying stations to be scanned Add Remove You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue The Network scanning window will appear 129 ava E d Network scan progress mtm Network scan in idle state Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count O Opm pm ja The dialog disp
89. creases your computer security and comfort even more however it can possibly block legal applications and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Reporting section allows you to choose which items should be reported during scanning The reports have Information severity The default action can be easily amended in the Detection actions section part Information see below 170 ava The following options are available Report password protected archives e Report password protected documents Report files containing macro Report hidden extensions There is also the following sub item available in the tree structure Detection actions 9 2 7 Detection Actions ANG Remote Administration Advanced Settings Appearance Computer Protection Email Protection High severity detections Web Browsing Protection 2 Move to Vault BESART sai Mark subject with Scans Schedules o DETECTION License Update Exceptions Virus Vault Mark subject with Privacy Preferences Ignore Error Status Information severity detections Server components None Anti Spam Server for MS Exc Email Scanner for MS Exchan a mark stp SENG ibe Mail Fi
90. d then distributed by AVG Admin Server to individual stations of the chosen group Also the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG Data Center and the station will only process the first one This applies also to offline stations In other words there is no need to send more than one request since the duplicated requests are disregarded Requests expiration Requests which are not processed in 30 days are deleted from the AVG Data Center 199 ava 10 9 How to manage access rights If you require more people to access AVG Admin Console and administer stations settings on a different level you can create various user accounts with miscellaneous access rights To manage access to the AVG Data Center via AVG Admin Console navigate to the Data Center upper menu and select AVG Data Center settings item ME AVG Data Center settings 5a Station identification Choose station identification method v Scan results options Store only scan results with selected severity Medium or higher severity X induding rootkits Keep scan results for the maximum period of 30 days Access to AVG Data Center from AVG Admin Console Free access Simple password protection Full access control o Lox C me At the bottom of the dialog choose Full access control option A new dialog will appear
91. d warnings The status window will display only error and warning messages Show errors The status window will display only error messages Enable messages filtering 93 HE avc rj Messages filtering meen Severity of messages Show only messages of specific level al Recipient Sender Show only messages related to communication with these stations only from sender only for recipient containing Receiving time Show only messages received in time interval From 9 25 2015 6 01 23 To This option allows you to filter out messages according to more extensive parameters From the drop down menu select what type of messages you wish to display In the Recipient Sender section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower one only for recipient containing you can choose to show only messages considering one group of stations select this particular group from the context menu Finally in the Receiving time area you can check the From or To or even both checkboxes to set the time interval for messages to be displayed No older or newer messages will be shown then Disable messages filtering switches off the messages filtering Save window content allows you to save the window content to a text file
92. dress that you want to filter out e Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows Server 2003 installed input the following string Server 2003 Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by default regularly retrieved from the station but if you require you can request them manually for individual stations by right clicking on a station name in the Stations group view and selecting the Tasks related to Scan Ask for scan results item for all stations in a group by right clicking on the group name and selecting the Ask for scan results item for all stations by right clicking on the Stations item in the main tree and choosing the As
93. e This update should be applied as soon as it is available Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied You can distinguish between two types of update On demand update is an immediate AVG update that can be performed any time the need arises Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 12 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is possible to download the update file onto a LAN server and configure the AVG stations for local update For smaller networks 20 25 stations typically it is recommended to update directly from the internet AVG update files are designed so that always the smallest available required files are downloaded If the network consists of more than 50 stations it is better to maintain mirroring of all the available
94. e AVG Admin Server Access to the AVG Data Center database The username and password for the database access is mandatory and it can be changed within the AVG Admin Server Settings Data Center tab Database Access section Note The login details for the internal Firebird database are predefined and cannot be changed Access to the AVG Admin Server Optionally you can also set username and password to access AVG Admin Server To do so navigate to the AVG Admin Server Settings General tab Server Access section This username and password apply for connecting stations to the AVG Data Center These values must be correctly filled when connecting stations to the AVG Data Center either via the AVG Network Installer Wizard or manually If you require more people to access AVG Admin Console and administer stations settings on a different level you can also create various user accounts with miscellaneous access rights To manage access to the AVG Data Center via AVG Admin Console navigate to the Data Center upper menu 209 avc and select AVG Data Center settings item More information on this topic is available in the How to How to manage access rights chapter 11 3 Converting the AVG Data Center to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG Data Center to a different database format It is also possible to convert the AVG Data Center from one AVG Data C
95. e Connect to AVG Data Center item Enter a new server address and port number alternatively also a username and password if required Confirm your choice by clicking the OK button 9 5 Proxy Server This chapter describes internet proxy server related issues Generally the proxy server term refers to a server typically on a private network that allows access to external network resources Within the AVG Internet Security Business Edition you have basically two options for proxy server usage 1 Use your own proxy server to connect to the AVG update servers In this case you need to define the proxy server settings for all your stations To do so follow these steps In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools Navigate to Update and select the Proxy item In the right part of the dialog select Use proxy and define Manual or Auto configuration depending on your network settings Click OK to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update servers and your stations It downloads all necessary update f
96. e Firebird database can be used in networks with up to 150 stations The database is a standard part of AYG Remote Administration installation Help lt lt Back Next gt gt i Cancel 20 ava Select the database system corresponding to your needs These options are available Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license MySQL 5 This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Editi
97. e available Use F1 keyboard button to open the help file with additional information Default settings Load settings lt Back i 58 ava If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button 5 2 Installation Method To continue in the Advanced mode check the Advanced mode checkbox otherwise proceed to the Basic Mode chapter Creation of AYG installation script x Choice of installation method Choose one of the network installation methods Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AYG installation script Creation of installation script and batch for installation From CD or network Folder WA Option For detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt l
98. e available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Pending requests are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name Double click the field to insert a custom station name to be filtered out Date 125 ava Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 11 Network Installer This is the integrated Network installer that allows you to add remove stations for remote installation and observe the installation status Note This option serves only for network installation
99. e database is a standard part of AVG Internet Security Business Edition installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license 24 ava e MySQL 5 This database engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment lf you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG Data Center into the newly chosen database type Continue to the Data Center Role Databases Overview chapter 3 7 Data Center
100. e state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to another AVG Data Center For more information on this topic see the Migrate Stations from to Different Data Center chapter If you choose to install AVG remotely on stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear 46 HE ava Remote installation of AYG via network Station selection Step 5 7 Select stations where AYG should be installed and click the Install button gt Network checking results State Computer IP address q 2 on cc WM EXCH2Kz AYG Bis is not installed Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Refresh Selected 1 From 1 Help lt lt Back msa Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not
101. ed A VG_IPAddress the station IP address AVG_MacAddress the MAC address of the station AVG_LastCall last time the station contacted the AVG Data Center AVG_WinVersion the version of MS Windows e AVG_AvgVersion the AVG version on the station Antivirus_Version the version of the antivirus database Antivirus_ReleaseDate the release date of the antivirus database AVG_StationDesc the description of the station 6 8 Graphic Reports Note As Graphic reports are generated by the AVG Admin Server report generation will only work if installed on a computer where AVG Admin Server is also installed The Graphic reports allow users to quickly and easily generate well arranged reports Reports may show various summaries and statistics Graphical reports are accessible from the main AVG Admin Console navigation tree The reports are always generated in the language that has been chosen during installation of the AVG Admin Server You can generate reports in one of two ways By navigating to Graphic reports Report schedules and choosing to define a new report schedule 115 ava By selecting station s or server s directly and from the right click context menu choosing Generate new report item The same applies to groups In both cases the Report schedule definition wizard will be launched and you will be able to choose properties of your report More information can
102. ends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choose from the following options Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file Close closes the dialog Station settings O Settings opens station settings Firewall settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Synchronize settings will ask for immediate synchronization of stations settings with the AVG Data Center Refresh components state will refresh the state of all components Copy settings to triggers a new dialog 102 HE ava a AVG Select targets xs Select objects to which the configuration will be copied Copy to Shared settings for stations z OK Cancel Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to b
103. enter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG Data Center to a portable text format menu Data Center Database Export and import the data during the AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 11 4 Web Interface The AVG Admin Server offers a web interface with overview of its status roles details and other information You can access the status pages by entering the connection string into your favorite internet browser http localhost 4158 Where localhost represents your AVG Admin server address and 4758 is a default port number Except basic information Data Center and UpdateProxy roles overview there are the following buttons available List of all stations lists all stations currently held in Data Center List of non compliant stations lists all stations that are currently in an error state List of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server HE ava 12 Updates 12 1 General Information AVG offers two update levels to select from Definitions update contains changes necessary for reliable antivirus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition databas
104. entity Protection Virus Vault access Scans o Restoring items from the Virus Vault A Deleting items from the Virus Vault Send bug report al Creating new exceptions Schedules License Update Exceptions virus Vault VG user interface access AVG Self Protection aunching an instant update Privacy Preferences A Temporarily Disable AVG Protection Ignore Error Status clear event history Remote Admin Terminate AVG Tray Allowed actions A Reset Firewall configuration D O Activate password for access to unallowed actions Mandatory settings a O Activate password for modification of mandatory settings ok Cancel Appt ppty By unchecking the following checkbox es you can forbid use of the feature for user on the station Change of the license number if unchecked it will disallow users on the station to change the license number Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings e Virus vault access if unchecked it will disallow users on the station to access the virus vault Restoring items from the virus vault if unchecked it will disallow users on the station to restore files from the virus vault Deleting items from the virus vault if unchecked it will disallow users on the station to delete files from the virus vault Send bug report if unchecked it will disallow users on the station to send a bug
105. er Please select your language English 2 4 License Activation AVG Admin Installer ANG Remote Administration Activate Your License Example IQNP6 9BCA8 PUQU2 A5HCK GP38L 930C8 If you purchased your AVG software online your license number will have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card induded in the package In this dialog enter your License number Click the Next button to continue 14 ava 2 5 Installation Type AVG Admin Installer AVG Remote Administration Select type of installation Standard Install recommended Install all standard features 5 Custom Install Choose which features to install Recommended for advanced users Lite Install Installs the product in Lite configuration which contains only proxy update server and script generator for network installation In this dialog select which type of Remote Administration you wish to install You have the following options Express Install This is the recommended option It will install the application with standard configuration and components Custom Install This option allows you to select which components you wish to install Upon clicking this options a new section of this dialog appears allowin
106. est is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the AVG Data Center Then the station is notified about the request and if it is online it will start processing it immediately Information about the result is delivered back to the AVG Data Center and instantly displayed in the Status window Error messages appear in red color In special cases two situations may happen The station is online but for some reason cannot accept the request e g notification port is not working correctly for some reason the server will try to periodically delivery the request default interval is five minutes Note This interval can be changed in Shared settings for stations groups Remote Administration item advanced settings section Retrieve messages from server every drop down menu The station is offline and will receive the request immediately after it gets online In case of special request that requires more time the status window will display a message saying that the station has started processing the request and as soon as it finishes also the result Requests sent to groups all stations Some requests can be sent to a group or all stations by right clicking on a group name or on stations item and choosing and action from the context menu Such request is stored in the AVG Data Center an
107. etc On each tab the following options are available Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Close closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list Previous shows the previous scan result in the Scan results view if available Next shows the next scan result in the Scan results view if available Export scan results to a file click this hyperlink to save the listed scan results to a text file csv Print scan results click this hyperlink to open a standard print dialog and print out the results Right clicking on a finding in the list will allow you to choose from the following actions availability of the actions depends on file infection type 110 HE ava Heal will ask the station to try healing the selected finding s Delete will ask the station to delete the selected finding s Move to Vault will ask the station to remove the selected finding s to the station s Virus Vault Add as exception will ask the station to create an exception for the selected finding s AVG will then ignore the file and will not report it anymore If the station is active the requested operation s will be done immediately after the request If the station is not currently active i e is
108. etwork Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 2 1 3 AVG Admin Console The AVG Admin Console is a central place for administration of your remote AVG station installations in the network It communicates with the AVG Admin server and controls processes and displays all relevant events 2 1 4 AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of AVG Internet Security Business Edition providing only a local update source and script AVG installations on stations without the benefits of AVG Data Center and AVG Admin Console 11 HE ava 2 1 5 AVG Admin Server The AVG Admin Server stores data in a database AVG Data Center and performs the role of a mediator between the AVG Data Center and stations AVG Admin Server may also work as a local update source The AVG Data Center is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG Data Center The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server AVG Data Center supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deplo
109. every 5 minutes D Delay of processing specific pending requests after 5 minutes station startup i Synchronize Firewall settings T E Synchronize configuration every choose the automatic interval for synchronization station will try to synchronize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server Delay of processing specific pending requests after station startup choose how long should the AVG Admin Server wait before it starts processing the pending requests for a station that just became available Synchronize Firewall settings If you do not require Firewall settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic 9 1 3 Allowed Actions Allowed actions are items that can be enabled or disabled for usage on a station from the AVG Admin Console The configuration can be set either in the Shared Settings for groups stations or individual station settings 153 HE ava The feature is accessible from the Remote Administration item in the main tree as Allowed actions EF AVG Remote Administration Advanced Settings Appearance Computer Protection Allowed actions Email Protection A Change of the license number Web Browsing Protection a Advanced settings dialog access Id
110. f AYG via network advanced mode 7 x Station selection Step 779 a Select stations where AYG should be installed and click the Install button m Network checking results State Computer IP address q 2 on cc WM EXCH2Kz AYG o2 the ao Static Bis is not installed Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG RENE Selected 1 from 1 lt lt Back msa Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AVG Data Center For more information on this topic see the Migrate Stations from to Different Data Center chapter
111. f you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updatesitem This checkbox indicates that Anti Spam updates will be downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If you need to change any of these servers you have the following options Press the Add button to define additional update server x Server Enter the complete server address into the URL field including http prefix and port number if other than 80 The following buttons are also available Edit for changing the address of the selected server 33 HE ava Delete for deleting the selected server address Default for resetting values of the current dialog to default ones The servers are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a Selected server up Move Down to move a selected server down Once finished click the Next button to continue AYG Admin Server Deployment Wizard UpdateProxy role Configuration of update servers x This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of set
112. f you wish to use a custom message to display use the last option and fill in the Custom message field accordingly 156 sy AVG 9 1 5 Configuration copying You can copy predefined Schedules configuration from the Shared settings for stations Groups or from settings for a single station to a group multiple groups or shared settings AVG Remote Administration Advanced Settings Appearance Computer Protection a C Enable this task Email Protection Web Browsing Protection Schedule Identity Protection Name Seeds Sd Scans Schedules Copy to a New schedule m C Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Remote Admin To ET In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear 157 AVG Remote Administration Select objects to which the configuration will be copied Use the checkbox at the bottom of this dialog to set mandatory flag for the configuration of the target objects Note When copying the configuration to the shared settings from the group or station or to the group from the station the configuration will be set as monitored Copy to Group name E New stations From the drop down menu select where do you wish the configuration to be copied You can choose Shared settings in Groups Stations Shared settings for application servers or Ap
113. for proper and comprehensive functionality 4 1 Recommendations for Components Before installing AVG on stations please review the following recommendations regarding individual components Note The basic mode of the AVG Network Installer Wizard does not allow selection of individual components for installation To choose custom components you will need to use Advanced mode of the Wizard More information can be found in the AVG Network Installer Wizard Advanced mode chapter The following AVG components are designed only for use on regular workstations AVG Firewall e AVG Online Shield AVG Personal Email Scanner The above components were not tested under a server load If installed on a server operating system such as ISA proxy email server terminal server etc the components might cause issues with server communication To avoid these issues it is not recommended to install the mentioned components on a server operating system AVG Surf Shield This component uses a special driver that may require the computer restart in order to successfully update itself Therefore installing it to a server environment is not recommended Note These exceptions do not apply if you only use a computer with some server operating system installed e g Windows Server 2003 etc as a standard workstation without server features enabled 37 HE ava 4 2 Welcome A G Network Installer Wizard x Welcome to AVG Network In
114. g for all items in the current dialog By marking an item as mandatory the user on the local station will not be able to customize such setting The individual levels are distinguished by icons next to each item Generally an item set as mandatory is marked by the black locked lock icon The icon with red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings in group Note The lock icons are not available on the stations 152 Sy ava 9 1 2 Remote Administration The Remote Administration settings available from AVG Admin Console contain some additional settings in comparison to station settings EF AVG Remote Administration Advanced Settings Appearance Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedules License Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Remote Admin Allowed actions The settings include Remote Administration Remote Administration component connects to AVG Data Center located on AVG Admin Server It synchronises AVG settings with the AVG Data Center and also reports events scan results and states of components Server 2 2 2 G Advanced settings D Synchronize configuration every 1 hour Retrieve messages from server
115. g you to specify the destination folder where AVG Internet Security Business Edition and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disk by pressing the Browse button Lite Install This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG Data Center will be deployed You can find more information about the Lite Installation in the AVG Admin Lite Chapter If you want to include an optional gadget to your desktop check the Installs and displays the AVG gadget checkbox available for Windows Vista and Windows 7 or higher operating systems More information about this topic can be found in the Configuration Sidebar Desktop Gadgets chapter 15 HE ava 2 6 Custom Options lf you chose Custom install in the Installation Type dialog you will experience the following screen AVG Admin Installer AVG Remote Administration Custom Options Component Selection V Additional installed languages Other available languages V AVG Admin Console Graphic Reports 7 Gadget AVG Network Installer Wizard AVG Admin Server Select AVG Internet Security Business Edition components that you want to install By default all
116. ge of the operating system to which AVG Internet Security Business Edition is being installed You can switch to another language by using the roll down menu AVG Admin Installer AVG Remote Administration Welcome to AVG Installer By installing this product you are agreeing to the following terms and conditions of the AVG Admin License Agreement and the AVG Admin Fair Processing Notice END USER SOFTWARE LICENSE AGREEMENT IMPORTANT This End User License Agreement the Agreement contains the terms and conditions governing access to and use of all of the Software and Services obtained from AVG each a Solution by you and any entity or individual you represent or for whose computer smartphone or other Device you acquire the Solutions you By clicking the ACCEPT or ACTIVATE or similar option in i i i vou aareed to be bound by these terms and Privacy Policy Printable version The second part of the welcome dialog offers the full wording of the AVG Internet Security Business Edition license agreement You can either scroll down to read the text or click the Printable version button to open it in your internet browser window and optionally have the whole agreement printed Once you finish reading click the Accept button to continue Otherwise use the Decline button and the installation process will be cancelled 13 AVG Admin Installer AVG Remote Administration Welcome to AVG Install
117. get station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer f the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged 141 ava user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings e Set
118. gs for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on other items configuration we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com us en homepage or the context help available via the nice question mark button EF AVG Remote Administration Advanced Settings Appearance aos System Tray Notifications Computer Protection Email Protection A Display system tray notifications Web Browsing Protection A Update notifications Identity Protection Scans aa Resident Shield automatic threat removal notifications Schele Z Scanning notificatio License pomis p C Network connection points Exceptions Virus Vault AVG Self Protection A Email Scanner notifications Blocked applications Privacy Preferences Statistical notifications Ignore Error Status E Show tray icon Remote Admin o y Context menu A Show AVG Shredder in the Windows context menu Game Mode P Enable Game mode when a full screen application is executed To E Note You can use Default button to restore the original settings of the current dialog 9 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value default setting A value can be changed from mandatory to optional from its context
119. gs for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG Data Center The communication with stations is possible only if the Remote Administration component is properly installed on all stations and connected to the AVG Data Center The AVG Data Center contains an implemented SQL database or it can be attached to a separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only a limited number of connected computers More information on this topic can be found in the Data Center role chapter 11 1 Maintenance After a considerable period of AVG Internet Security Business Edition use i e AVG Admin Console use some inconsistencies or duplication in the AVG Data Center may appear Such a situation puts increasing demands on the network load and the maintenance options are aggravated For easy AVG Data Center maintenance we have prepared several scripts that will help you perform the frequently required maintenance operations During maintenance when a script is active the AVG Data Center is locked and users cannot access it The maintenance scripts are available from the AVG Admin Console menu Tools Database Maintenance 11 2 Password protection You can password protect access to the AVG Datacenter database and to th
120. hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 lf the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically 81 HE ava 6 AVG Admin Console 6 1 What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely It helps the network administrator to maintain the AVG Stations configuration status and to remotely call various operations on AVG stations From this console you can for example Monitor AVG component states on stations Define AVG station settings Review scan results and control virus infections Remotely launch scans or updates on AVG stations Distribute update files within the local network Access Virus Vault on AVG stations e View Firewall log files Install AVG Stations remotely You have several options how to launch the AVG Admin Console e navigate to the Windows start menu and select Start All Programs AVG Remote Administration AVG Admin Console select AVG Admin Console from your Windows desktop or go to y
121. his username and password apply for connecting stations to the AVG Data Center In other words these values must be correctly filled when connecting stations to the AVG Data Center either via the AVG Network Installer Wizard or manually Miscellaneous section Tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis 9 3 2 Data Center tab This tab offers the following options F d AVG Admin Server settings General AVG Data Center UpdateProxy Email Database system settings Database system Database file C Program Data Avg Admin Server Data avadb fdb E Database access Usemame SYSDBA I Password a E E E E AVG Data Center settings V Perform regular database backups Run backup at specific time 12 00 00 AM Backup period 2 4 days Database system settings section contains database options To change the database system choose a different one from the drop down list e Firebird This database engine is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation 175 ava To change location of the database file you can change the path in the Database file field e MS SQL Server Express A reduced version of the Microsoft SQL Server it can serve up to 1000 st
122. ibility including an easy migration from the previous version 1 3 Operating Systems Supported AVG Internet Security Business Edition is intended to manage protect stations with the following operating systems with the exceptions mentioned below the list MS Windows XP Professional SP2 MS Windows XP Home SP2 e MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server ava MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions MS Windows 8 all editions MS Windows 8 x64 all editions e MS Windows 2012 Server MS Windows 2012 R2 Server MS Windows 10 all editions MS Windows 10 x64 all editions The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions MS Windows 8 all editions MS Windows 8 x64 all editions MS Windows 2012 Server ava e MS Windows 2012 R2 Server e MS Windows 10 all editions
123. ify the beginning of the time interval for selecting data last day last week last month last year unlimited Time interval to specify the ending of the time interval for selecting data last day last week last month last year unlimited Include only threats choose to include confirmed unconfirmed or all threats Most threats This report shows the top threats of all stations Available parameters Viruses count in report limit the number of viruses in the report 0 unlimited Time interval specify the time interval for selecting data last day last week last month last year unlimited Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Virus scan report This report shows the status of viruses Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited HE ava Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Viruses on stations This report shows the viruses on stations Available parameters Time interval specify the time interval
124. iles requested by AVG stations connected to your Data Center By using this you will preserve bandwidth You can also optionally deploy more than one UpdateProxy server and split the load among two or more servers depending on your network size To deploy the UpdateProxy role to your AVG Admin Serer simply select from the Windows Start menu All programs AVG Remote Administration AVG Admin Server Deployment Wizard item and in the second step of the wizard tick the checkbox UpdateProxy role and complete the rest of the steps Additionally if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers follow these steps Open AVG Admin Server settings from the Tools menu in the AVG Admin Console Navigate to the UpdateProxy tab and in the Internet Connection section check the Use proxy server 180 HE ava option Fill in your proxy server details and press OK to confirm your choice 9 6 AVG Admin Console 9 6 1 Context Menu If you right click on the Stations item in the left tree a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update
125. ill either be uninstalled or not be Email Protecti stalle EZ Microsoft Outlook add in o AERA installer settings will be used Anti Spam Personal Email Scanner For all bd b Remote 4VG uninstallation Help lt lt Back i Next gt gt In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal 62 ava Remote installation of AYG via network advanced mode x The installation options Step 479 m Choose options and behaviour of the AYG setup Show installation progress hidden installation me Setup properties T Where to install O Setup language default target ation language T lt lt Back Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not go
126. inF W Paramete Ne Name A el e O values M lt string gt A the full path to the installation temporary folder LoggerPath lt string gt Specifies the full path to the installation log folder UlLevel lt string gt Defines which level of user interface Minimal displays only progress should be displayed Silent no dialog will be visible Normal regular dialogs ConfigFilePath lt string gt Defines a full path to an alternative MFA config file usable only from the command line InstallFeatures lt string gt jList of features to be installed List of feature IDs separated by comma or semicolon The possible IDs can be found in the table below RemoveFeatures lt string gt List of features to be uninstalled or not jList of feature IDs separated by pipe comma or semicolon The IDs can be found in the table below RestartDelay lt integer gt Delay before the computer restart is Value time in seconds processed A system dialog with countdown is displayed before the restart occurs even if silent UlLevel is used AppMode lt string gt Defines functionality that should be SETUP Launches application setup performed UPDATE Launches application update oe lt stri Defines the installation path Default value is C Program Files x86 AVG Av eee lt string gt Defines a license ee ae used for installation a P aS a if the toolbar will be installed or 1 will be installed not 0 will not be instal
127. ing TA This item contains settings of the Email Scanner for MS Exchange routing transport agent EF AVG Remote Administration Advanced Settings Appearance Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedules License Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exc Detection actions Mail Filtering Basic Settings Enable component Lanquage al Default install language certify messages 2 The message does not contain any threats Scanning Properties Muse heuristics 2 Report potentially unwanted applications and spyware threats ral J Report enhanced set of potentially unwanted applications M Scan inside archives Email Attachment Reporting Automatic actions over following reports could be specified under Detection actions subkey These reports are of the Information severity Email Scanner for MS Exchan ra C Report password protected archives epee A meatactad dacumante o The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Scanning properties section e Use Heuristics check this
128. ing to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG AVG is already installed the remote administration will not proceed if AVG is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps 63 ava I
129. installation script in a selected directory The content of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers 52 HE ava Creation of A G installation script Creation of AVG installation script Step 1 6 The installation script serves as a AYG configuration template The installation script determines options and components for AYG installation The created script is used For automatic installation on other stations in your network Creation of A G installation script Installation settings Step 2 6 Please enter parameters needed For installation of AYG on stations r License information I License number m Folder with the AYG installation package C 4 G_install El Download the newest version of AYG from complete 0 the Internet into the selected Folder ut 3 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If y
130. ions check to detect extended package of spyware applications that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or applications that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal applications and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure 169 ava 9 2 6 Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint AVG Remote Administration Advanced Settings amp Computer Protection amp Email Protection amp Web Browsing Protection Identit
131. iption We strongly recommend that all changes should only be done by well experienced users Always consult the User manual or Help guide for your firewall before proceeding to change any settings Ping ICMP type 0 Incoming echo request Change this setting only if the AVG Network Installer is not able to detect network station s which you are sure are switched on and fully operational In the firewall settings used on the remote station allow the incoming ping requests within the local network Often this function can be found under ICMP type 0 or Incoming echo request or similar 8 ava description lf set correctly AVG Network Installer will be able to find the station in the network e RPC Remote Procedure Call To be able to launch the AVG installation on the remote station you need to allow the following ports in the firewall on the station TCP and UDP port 135 e Distributed Component Object Model DCOM For proper functioning of WMI Windows Management Instrumentation used by the AVG Network Installer you have to open the DCOM port The DCOM port is TCP 135 To open it follow these steps 1 Click Start and then click Control Panel 2 Double click Windows Firewall and then click the Exceptions tab 3 Click Add Port 4 In the Name box type DCOM_TCP135 and then type 135 in the Port number box 5 Click TCP and then click OK 6 Click OK 1 6 2 Ports to be Allowed for Remote Administration Por
132. ish user interface ZT Traditional Chinese user interface ZH Simplified Chinese user interface 196 HE ava Example usage From the Windows Start menu choose Run and enter your requested component with path and appropriate parameter For example Note We assume that you have installed AVG to the following destination C Program Files AVG AVG Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG Admin Console AVGAdminConsolea exe Ing ge To start AVG Network Installation Wizard in German language C Program Files AVG AVG Admin Console AVGNetworkInstaller exe Ing ge To start AVG Admin Deployment Wizard in German language C Program Files AVG AVG Admin ServenAVGAdminServerWizard exe Ing ge To start AVG Admin Server Monitor in German language C Program Files AVG AVG Admin Server AVGAdminSererMonitor exe Ing ge 10 6 How to use Microsoft SQL Server database system If you wish to use Microsoft SQL Server or Microsoft SQL Server Express for storing Data Center data you have to install it first it is not a part of AVG Internet Security Business Edition installation and it is therefore impossible to generate any of its parameters using the AVG Admin Deployment Wizard When installing SQL Server it is vital to remember that AVG Remote Administration requires administrator privileges to access Microsoft SQL database Therefore in the Dat
133. ition Wizard Scheduling Please specify scheduling Generate once at specific time Generation time 25 09 2015 18 04 59 EM D Generate periodically Period Daily First generation In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Choose a Period daily weekly monthly of generation and First generation time and date Press Next button to proceed to the following part 122 ava aE Report Schedule Definition Wizard P Sending email 9 il AVG Admin Server is not configured for sending emails AVG Admin Server settings Send email after report generation Email address Email subject Email body Send report as attachment If you want to send the report or notification by email when it is generated enable the Send email after report generation checkbox In order to be able to use the email feature you must first configure the SMTP settings in the AVG Admin Server Email tab Click on the AVG Admin Server settings to configure the SMTP Email settings now Note To learn more about configuring the AVG Admin Server settings for sending Email see the Email tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the Email tab in the AV
134. ive chapters 91 j Database ii Stations F Type Firebird 16 7 318 Total i stati Last Backup 2015 09 23 next planned on Infected istati DB size 9 MB Old program update O stati Station identification by station name and domain Old virus base 0 stati E Graphics reports installed No communication 0 stati SMTP not configured License states OK delete old database records Unprocessed requests Oreg scan local network for stations E i Admin Server ga Scans Roles AVG Data Center UpdateProxy role Synchro interval 30 day CPU load last hour 0 00 Results with severity Mediur Memory load 44MB Scan haven t run yet 0 stati License OK Results 1unce A Versions r Security m a r xj Status window All messages Time Message Sent to Sent from 2015 09 25 17 05 18 New virus database 4431 10698 has been released AVG Admin C server RNO6262 Ready 0 rows 0 selected ava 6 2 3 Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree Some sets may contain a considerable amount of data for a specific view e g station user information that is why the relevant data is arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same ti
135. k for scan results item The right click context menu contains the following options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time of the confirmation Also you will not find the number of infections from the accepted scan result within the other reports Update scan results will synchronize all selected scan results again Scan Result details 109 ava Use this option to view specific scan results k i Scan results Scan name Station name Description User name IP address MAC address Scan started Scan ended Scan duration Scan log information Shell Extension Scan RN06262 Testing station konstantin sindelar 169 254 146 51 00 50 56 C0 00 01 2015 09 23 14 59 45 2015 09 23 14 59 48 3 second s Scan was finished successfully o E a Total objects scanned 48 Found healed high severity detections 1 0 Found healed medium severity detections 0 0 Rootkits found healed 0 0 Found information 0 Export scan results to a file Print scan results Scanned object E downloads eicar com 2 conim J ase Infection Virus identified EICAR_Test State Severity Unresolved High Remove all threats Depending on the viruses found more tabs may be displayed Each tab contains a list of findings i e Infections Spyware
136. l button r Network checking results State Computer ___ IP address s 7 q co o gt in 4 Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AVG AVG Gus is not installed Refresh Selected 1 From 1 lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active 49 HE ava Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 Remote network installation final steps Remote installation of AYG via network Station selection Step 577 Select stations where AYG should be installed and click the Install button r Network checking results State Computer IP address RN10323 10 6 101 70 Login or password is incorrect Refresh Add one station Selected O fr
137. lays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Network scanning dialog will appear 130 ava x Network scan progress xa Network scan in idle state Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count CORRE The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context men
138. le stations in the local network on computers selected from the domain Active Directory or according to IP address ranges _ Advanced mode Option for detailed settings of all installation parameters selection of AVG components to install uninstall etc Default settings Load settings Skip Cancel If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button 135 Remote AVG installation Step 1 3 Remote installation of AVG is available for the following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard first will check that AVG can be installed on the remote station and then transfer the AVG installation files
139. led ChangeBrowserSearchProw Defines if the default search engine 1 provider will be changed dder lt boolean gt provider should be changed Only valid O provider will not be changed with parameter InstallToolbar 1 SelectedLanguage lt integerA numerical value of the language used for installation IDs are listed in the table at the end of this chapter InstallSidebar lt boolean gt _ Defines if the sidebar gadget should be 1 will be installed installed or not 0 will not be installed ParticipateProductlmprovem Defines if the station will participate in the 1 participate ent lt boolean gt Product improvement programme 0 do not participate Data CenterSpec lt string gt Defines the datacenter connection string myserver 4158 EnableWinFW Switches on the Windows Firewall If AVG Firewall is installed this parameter will be ignored DisableWinFW Switch off the Windows Firewall DontRestart No restart will be allowed after installation or uninstallation Maintenance lt integer gt Launches setup in one of the supported 0 starts Add Remove feature mode maintenance modes Uninstall Add Remove features or Reinstall Repair 1 starts Repair mode 2 starts Uninstall mode DisableScan Disables all default scan plans after installation KillProcesseslfNeeded Kills processes that prevents installation Below is the list of available feature Component values for InstallFeatures and RemoveFeatures parameters
140. lete the selected entry Default will restore the original update server settings Move up allows you to increase the priority of a server Move down allows you to decrease the priority of server You can also check or uncheck certain entries The AVG Admin Server will consider only checked 177 HE ava entries Download Anti Spam updates lf you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Seitings for Stations Groups Anti Spam chapter e Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server checkbox and enter your proxy server Address and Port number If the server requires login for successful connection check the Authentication checkbox and fill in the username and password 9 3 4 E mail tab This tab offers the following options SE AVG Admin Server settings General AVG Data Center UpdateProxy Email Message header To Copy Blind copy From Reply to Subject Server for sending emails SMTP SMTP server SMTP port 25 SMTP login SMTP Password Send test email To be able to send Graphic reports by email or receive notifications you need to configure this tab first Note The cru
141. lick the Export button to save the whole list of duplicate stations into a csv comma separated values file which can be imported for example into MS Excel or similar spreadsheet application AVG Admin Server settings opens a dialog for editing the AVG Admin Server settings For detailed information on AVG Admin Server settings please refer to Configuration AVG Admin Server Settings chapter Install AVG on stations starts the AVG Network installation integrated within the AVG Admin Console The wizard will guide you through adding AVG stations that you want to install remotely More information on this topic can be found in Network Installer chapter Run AVG Network Installer Wizard starts the standalone AVG Network Installer Wizard which will guide you through AVG installation on stations More information on this topic can be found in AVG Network Installer chapter Information menu The Information menu offers the following options Help opens the help file 89 ava What is new displays step by step summary of important news in the AVG Admin application e Check for updates AVG Admin Console automatically during startup checks if a newer version of AVG Admin Console is available But you can also open this dialog and immediately see if a new version is available You can also use the link in the dialog to directly download the latest installation package To disable the startup checking feature
142. log for editing the shared configuration for Firewall Shared settings for application servers opens a dialog for editing the shared configuration for stations with an application server installed For detailed information on these shared settings please refer to chapter Configuration Shared Settings for Application Servers Database maintenance displays a dialog where you can select scripts for maintaining the Data Center database See How to maintain the Data Center database chapter for more information Show duplicate stations 88 avc z d List of the duplicate stations Choose station identification method Station name Domain IP address MAC address Last synchroniz This dialog allows you to identify duplicate stations in your network i e stations with identical names Such duplicity can easily occur e g during MAC address identification notebooks in your network may be displayed twice once when network adapter is used for their connection once when WiFi is used There are several methods for duplicate stations to be identified To change currently used method use the roll down menu in the upper right corner of this dialog Available identification methods are by station name by station name and domain by station IP address and by station MAC address You can easily remove a duplicate station by selecting it from the list and clicking the Delete button You can also c
143. ls below SMTP Login specify username SMTP Password specify password To verify the email properties you can optionally use the Send test email button to send a test message to the predefined email recipient s via the entered SMTP server Confirm all changes of the server configuration by the OK button However the changes are applied after the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessible for some time during the restart 9 4 Connection String Stations are connected to the AVG Data Center via a so called connection string This string consists of your AVG Admin Server address and a port number For example localhost 4158 To connect a station to the AVG Data Center and manage it via the AVG Admin Console the Remote Administration component has to be installed on your station s During installation of this component you will be asked for the connection string to the AVG Data Center Once the station is connected to the AVG Data Center you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Settings on the station 179 HE ava To connect to an AVG Data Center from the AVG Admin Console follow these steps 1 In the AVG Admin Console click on the upper menu Data Center and select th
144. lt custom language for AVG installation and user interface Select folder where AVG setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Creation of AYG installation script advanced mode x Remote administration settings Step 578 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration MV Remote administration AVG Data Center connection string YM EXCH2K7 4158 I Username Password T Add new station into group v Help The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG Data Center connection string into the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now 78 ava Creation of AYG installation script ad
145. ltering Email Scanner for MS Exchan Detection actions automatic actions Medium severity detections a Move to Vault O eau o In the Detection actions sub item you can choose automatic actions that should take place during the scanning process The actions are available for the following items High severity detections dangerous items that should be removed Medium severity detections items that can be dangerous but you can determine if to remove them or keep them Information severity detections items solely informative 171 Sy ava Use the roll down menu to choose an action for each item None no action will be taken e Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value Note The last mentioned feature is not available for Email Scanner for MS Exchange VSAPI and Document Scanner for MS Sharepoint settings 9 2 8 Mail Filtering E AVG Remote Administration Advanced Settings Appearance Computer Protection Attachment Filter Email Protection Web Browsing Protection Identity Protection Scans Schedules 2 L Remove attachments incoming emails only G 2 Remove files with these comma separated extensions License OSSY Update a Exceptions Virus Vault AVG Self
146. main names available inside the Active Directory You can also use the Advanced button to specify login details if different from the currently logged user LDAP credentials x Credentials to log in as another user to another domain Domain g domain com Username me Password m oe Import data into the database from a folder To do so tick the Import data into the database from folder checkbox The folder selection field becomes available Choose your backup folder by clicking this button mam and find the folder where the original files for import are stored If you are currently upgrading from the former AVG 2013 version you can import your old AVG Data Center data in this dialog For more information please consult Importing Stations and Settings from AVG Data Center 2013 chapter Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data avg Admin Server Data DatabaseBackup Therefore if you have previously used AVG Remote Administration and wish to use former database backup you can find the backup files there unless you switched the backup feature off The backup files are saved in format avgexport dce but can be renamed if you wish so 30 HE ava Confirm your choice by clicking the Next button 3 9 Data Center Role Server Access In this step you can optionally check the Username and Passwo
147. mation about the configuration of AVG Admin Server is available in the Configuration AVG Admin Server Settings chapter 144 HE ava 8 AVG Admin Lite AVG Admin Lite is a simplified version of AVG Remote Installation It contains only the AVG Admin Server Deployment Wizard Lite and the AVG Network Installer Wizard Lite No management console is available such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG Internet Security Business Edition installation process For more information see chapter Installation type 8 1 AVG Admin Deployment Wizard Lite EF AVG Admin Server Deployment Wizard LITE Welcome to AVG Admin Server Deployment Wizard Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AVG Admin Server Lite mode can act only in one role UpdateProxy role e Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly The first dialog explains the purpose of the Wizard Click the Next button to pr
148. me press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying you can either right click on any column and choose Hide column or from the same menu select Organize columns hiding for selecting multiple columns at once Organize columns hiding Exe Column name Keenan State icon online a State icon infection Cancel State icon restart needed Domain Description Select all Group Last contact Unhealed high severity detections Unhealed medium severity detections Rootkits not removed Here you can check or uncheck columns you wish to keep visible or hidden Use Select all button to keep all columns visible You can also add a custom tab with preferred columns to a chosen view Simply right click on any tab and select Add a custom tab from the context menu A new dialog will appear 92 HE ava d Custom tab settings x Custom tab name Select columns that you want to display in the custom tab Column name O State icon online O State icon infection O State icon restart needed O Station name O Domain O Description O Group D Last contact O Unhealed high severi
149. menu 6 4 Stations The Stationsitem allows you to vew complex information about all stations currently managed by the AVG Data Center The record of a station is created once the station first logs in to the AVG Data Center You are allowed using the context menu over the table of groups of stations displayed in the view section to create groups of stations and to assign a single station into specific groups By default the stations are divided into these groups e Non Compliant stations contains stations that are in an non standard state i e don t comply to predefined conditions Stations with AVG Firewall contains a list of stations that have the Firewall component installed e New Stations contains only stations that have not been assigned to any administrator defined group yet More detailed information on each group can be found in the following chapters In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general information about each station name domain group last contact etc e Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station Component states tab Contain
150. menu right mouse button The individual levels of priorities are set as follows sorted from the highest to lowest priority e Shared settings for stations HE ava Shared settings defined as mandatory in the Shared settings for stations available through upper top menu Tools always have higher priority than the others Which means that items set as mandatory in the mentioned settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific group workspace via right clicking the context menu in the Stations branch have higher priority than the particular station settings but lower than the Shared settings for stations Individual station settings Particular settings for stations are considered to have the lowest priority which means that all items set as mandatory in higher levels mentioned above cannot be changed there Individual settings for stations can be accessed by right clicking a station and selecting Station settings gt Settings By default mandatory items are displayed as bold and can be easily changed by right clicking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options e All mandatory sets mandatory flag to all items in the current dialog All monitored resets the mandatory fla
151. mponents Checks all incoming email messages and marks unwanted emails as SPAM It uses several analyzing methods to process each email message offering maximum possible protection against unwanted email messages 164 ava Checks all incoming outgoing and internal email messages going through the MS Exchange HUB role Available for MS Exchange 2007 2010 and can be installed for HUB role only Email Scanner for MS Exchange SMTP Transport Agent Checks all email messages coming through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 only and can be installed for both EDGE and HUB roles e Email Scanner for MS Exchange VSAP Checks all email messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed e Document Scanner for MS SharePoint Scans documents during download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 9 2 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as on the station although the predefined default settings are different Should you require more information about individual options please consult the AVG Internet Security or E Mail Server User Guide available to download from http www avg com us en homepage or the context help 165 9 2 3 E mail Scanner for MS Exchange rout
152. n This will allow the user to temporarily change the settings for the currently opened dialog in Advanced settings on the station by using the Temporarily disable mandatory mode button that appears only if this feature is active Note The password must not be blank Also after synchronization the settings possibly changed by the user on the station will receive their values back Note The changes will take effect once the stations get synchronized For more information about the synchronization process visit the Synchronization process chapter 155 Sy ava 9 1 4 License The License settings are available only from AVG Admin Console EF AVG Remote Administration Advanced Settings Appearance Computer Protection Email Protection owner name License Web Browsing Protection D Company Identity Protection License number gre Do Schedules License Update Exceptions Virus Vault Display standard expiration dialog AVG Self Protection ral Privacy Preferences Ignore Error Status Remote Admin Expiration message show expiration dialog E You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required license number In the Expiration message section you can choose if expiration dialog should be displayed in case the license has expired Show expiration dialog select one of the options I
153. n the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings e Setup language choose a default custom language for AVG installation and user interface Select folder where AVG setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station x Remote administration settings Step 5 9 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration MV Remote administration AVG Data Center connection string YM EXCH2K7 4158 I Username Password T Add new station into group 7 Help The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG Data Center connection string into the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here
154. nd click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG installation on the remote station you will be asked for the domain administrators login password during installation 72 ava Account settings xj JANFIA Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password cme Enter a username that has administrator privileges a username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG should be then transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by cli
155. ne version is outdated j The virus database release date is older than 24 js No communication with station for a period longer than 7d 2 High severity detections unremoved J Medium severity detections unremoved Rootkits unremoved Inaccurate component state Firewall o Inaccurate component state License o pe Inaccurate component state Computer j No scan on the station for a period longer than O 7d 3 License of the station will expire in 15d 9 mmm oe Cores Here you can choose which conditions on a station are to be considered as non compliant According to your selection the non compliant stations will then be highlighted in red within all available views 85 ava Use the Exceptions button to define groups excluded from the selected rules Use the Use for Admin Server button to apply the non compliance conditions to the AVG Admin Server which means that these conditions will be used in the AVG Admin Report available via web interface and when generating non compliant stations graphic reports Default column setting use this option to revert the interface column settings into the original state Options S Views options General view options J Periodical refresh of the current view in predefined time 5 minutes V Highlight last station contact in green if it is not older than 10 H minutes Font size for the view 11 Advanced view options Display all col
156. nection string to AVG Data Center in the folowing form lt server_name gt lt port gt localhost 4158 Login OK Cancel Use the form to quickly connect to a different Data Center and display adequate results within the gadget 190 ava 10 How to This chapter describes how to do selected tasks in AVG Internet Security Business Edition Currently covered topics e How to connect stations to AVG Data Center e How to synchronize stations e How to solve update related issues e How to change user interface language e How to use Microsoft SQL Server database system z Requests handling and status messages e How to manage access rights e How to maintain the Data Center database e List of AVG Setup Parameters Note If you experience any problems wth the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com us en homepage 10 1 How to Connect Stations to AVG Datacenter You have basically two options for connecting stations to your AVG Data Center AVG Network Installer Wizard e Manual connection 10 1 1 Connecting Stations Manually Directly you can install AVG manually on every single station server in the network and then connect them manually to the AVG Internet Security Business Edition This option can be used for all Windows platforms
157. nistrator must be filled in Instance name enter your Oracle instance name Username shows the predefined login name for the database to be used for AVG Admin Server 27 ava connection e User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 5 MySQL 5 AYG Admin Server Deployment Wizard AVG Data Center role Database system selection r The following database systems can be used by AVG Admin Server MySQL 5 We recommend to use the MySQL 5 database in very large networks with more than 1000 stations This database is not a part of AYG Remote Administration installation Warning MySQL 5 server uses its variable max_allowed_packet to set the maximum size of one packet The default value is 1MB which is too low For AVG Admin Server to work properly Please ensure that the value is changed to at least 10MB This can be achieved by adding the Following entry max_allowed_packet 10M to mysqld section of file my ini the file is stored in the Folder where MySQL 5 is installed To find more information please see this FAQ Help Fill in the following information M oe e Computer name defines the name of the server on which the MySQL 5 is installed Change the value only if the installation resides on a remote computer Servi
158. not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are as follows Unresolved the file is infected e Healed the file was cleaned Moved to Virus Vault the file was moved to the Virus vault on the station Restored the file was restored from the Virus Vault e Added to exceptions the infection was added to the list of exceptions will no longer be considered as a threat Reboot is required to finish the action the station needs to be restarted in order to finish the action False detection the file was detected by mistake it wasn t really infected 6 6 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01
159. nstallation In order to be able to remotely install AVG on stations you must first install AVG Remote Administration and its components The whole process consists basically of two steps Components Installation Deployment process Note It is strongly recommended that you go through the following chapters first to get a general overview of the AVG Internet Security Business Edition installation possibilities so that you can set the configuration that best suits your needs Especially check the Where to Install and Deploy and Components Overview chapters AVG Internet Security Business Edition can be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at http www avg com us en homepage download Note There are two installation packages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation package for your specific operating system Before installing AVG Remote Administration visit the A VG website and check for the latest installation file 2 1 Components Overview Below you will find a brief overview of all components 2 1 1 AVG Admin Server Deployment Wizard This wizard will help you to deploy AVG Internet Security Business Edition onto your server or divide it across multiple servers 2 1 2 AVG N
160. nstalled Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AVG Refresh Selected 1 From 1 lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again 44 HE ava Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AYG via network IP ranges settings Step 4a 7 IP addresses stations 0 The wizard will check if A G is installed on stations in your network Enter IP ranges identifying stations to be scanned Help You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP
161. ntials You can add accounts to the list by clicking the Add button or delete them using the Remove button e Export selected stations list exports selected stations into a csv file Install selected stations displays Remote Network Installation dialog which will guide you through the network installation process itself Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges You may also need to review the Network Requirements chapter You can choose basic or advanced remote network installation Basic remote network installation recommended for beginners e Advanced remote network installation recommended for advanced users Before you begin with the installation of the remote stations you may want to review the following chapters e Recommendations for Components Network Requirements Note This chapter describes the basic setup of Network Installer available from the AVG Admin Console If you prefer to configure more details proceed to the Advanced Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps 134 ava WE Remote installation of AVG via network Remote network installation Installation of AVG on accessib
162. oceed to the next step Note You need to complete this wzard in order to proceed wth remote network installation 145 HE ava 8 1 1 Configuration Overview ME AVG Admin Server Deployment Wizard LITE l Configuration overview AVG Admin Server configuration UpdateProxy role Update files folder C ProgramData Avg Admin Server Data update Update servers http rs update avg com http rs backup avg cz e Update servers AVG 2013 http update avg com softw 13 update http backup avg cz softw 13 update Send server dumps automatically to analysis coos oom This section contains an overview of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis 146 WE ava 8 1 2 Completion Deployment progress Action Storing update mirroring settings AVG Admin Server deployment has finished successfully Click Finish to start the server If everything went smoothly you will see a dial
163. of AVG setup parameters that can be used by advanced users to customize the AVG installation i e by editing the produced installation scripts or by creating new ones Most of these parameters are used by AVG Network Installer automatically to install AVG in silent mode with desired components settings etc Syntax Setup Parameter_Name lt parameter value gt or Setup Parameter_Name Usage examples setup exe UlLevel silent avg_admin_x86_all_7137p1 exe SelectedLanguage 1033 You can also create amend mfaconf txt file with a list of parameters and values of your wish AppMode Setup UlLevel silent SelectedLanguage 1033 Note MFA abbreviation stands for MSI Front end application provides GUI for MSI installation and supervises it It accepts parameters mentioned below either on command line or in MFA configuration file if not stated otherwise There are several types of parameters the individual usage is marked in brackets with either one of these options Boolean requires a numerical value limited to 0 or 1 true false Example InstallToolbar 1 will install the feature Integer requires a numerical value Example Maintenance 2 204 ava e String requires a string value either specified in the Allowed values or described within the Description Example TemporaryPath C Temporary Folder MFATemp No value some parameters can be used without any specific value Example EnableW
164. og similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite 8 2 AVG Network Installer Wizard Lite Welcome to AVG Network Installer Wizard T AVG Network Installer Wizard LITE guides you step by step through the AVG installation process on stations in your network With this wizard you can e Create an installation script which can be used for installation from a CD or a network folder Use F1 keyboard button to open the help file with additional information 147 HE ava The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations 8 2 1 Installation Settings _ WE AVG Network Installer Wizard LITE Installation settings Step 1 3 Please enter parameters needed for installation of AVG on stations License information After clicking the Next button the wizard will check the license naba relevance and signature of the installation package This process can take some time to License number change lt lt Back _net gt gt Cancel Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations 148
165. om 1 lt lt Back Install Cancel Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for installation on the remote station you will be asked for the domain administrator s login password during installation 50 ava Account settings xj JANFIA Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password cme Enter an username with the administrator privileges an username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list A
166. on Note You can also quickly call this dialog by pressing CTRL S Select columns for export Column name Pi B Property name Cancel Property value Select all Where export of the view will be stored C ProgramData Avg Admin Data view csv a 2 Use Select all button to mark all column names or select the requested ones manually If you have selected only certain rows before entering this dialog and wish to export only those you should check the Export only selected rows checkbox 87 HE ava To change location of the output file or its name use the _ button which triggers a standard Save as dialog Confirm your choices by pressing OK button e Print opens the standard windows print dialog allowing you to print the currently opened view e Find station Use this function to quickly search for a station name you can use also keyboard shortcut simply by holding down the CTRL and F keys at the same time to open this dialog Then type in the station name or part of its name Find next station Use this to jump to the next search result or use F3 keyboard button Tools menu The Tools menu offers the following options e Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dia
167. on The Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu AIll Programs AVG Remote Administration A VG Network Installer From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the second step If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Advanced mode Note Please review the Recommendations for Components chapter before proceeding wth remote installations of AVG 5 1 Welcome AYG Network Installer Wizard x Welcome to AYG Network Installer Wizard A G Network Installer Wizard guides you step by step through the AYG installation process on stations in your network With this wizard you can Run remote installation of AYG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options ar
168. on and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG Data Center into the newly chosen database type Continue to the Databases Overview chapter 3 6 Data Center Role Repeated Deployment During the repeated deployment there is usually an existing database with stations available so the Wizard will offer you to backup its contents first Note The backup is not available if the database is in an error state 21 HE ava AYG Admin Server Deployment Wizard AVG Data Center role Database backup The wizard has detected that your current A G Data Center database is not empty Before you proceed with updating your database or creating a new one we strongly recommend to perform a backup of the current AYG Data Center database contents Documents and Settings All Users Application Data Avg Admin Server Data DatabaseBackup ar V Perform AYG Data Center database backup to folder To do so simply check the Perform Data Center database backup to folder checkbox and fill in your desired Cancel storage location The next dialog will inform you about your Data Center database status There exist two possible cases either the Data Center database will be up to date or outdated In the first case you will experience the
169. ons will be deleted and only the newest stations will be preserved estas The predefined scripts are as follows Unify stations with equal identification Choosing this script will remove duplicated stations from the AVG Data Center according to chosen station identification method e g if the identification method is IP address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Delete objects whose owner is not available in the AVG Data Center anymore Choosing this script will remove all settings tests rules and the scheduled tasks belonging to stations that no longer exist in the AVG Data Center anymore from the AVG Data Center Remove unused update servers 203 avc Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG Data Center Remove old Alert Manager events from the AVG Data Center Choosing this script removes all Alert Manager events older than 7 days from the AVG Data Center Check the scripts you are willing to apply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 10 11 List of AVG Setup Parameters The following tables contain list
170. ord will be required at the startup of AYG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect m Server access I Username T Password E Help lt lt Back Cancel Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter Depending on your previous choices you can continue to one of two dialogs 23 ava lf you kept the existing database continue to the UpdateProxy Role chapter If you asked to create a new database you will experience the following dialog AYG Admin Server Deployment Wizard AVG Data Center role Database system selection The following database systems can be used by AYG Admin Server Firebird x database character set English 7 Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AYG Remote Administration installation Help lt lt Back Cancel Select the database system corresponding to your needs These options are available e Firebird This solution is appropriate for smaller networks with up to 150 stations Th
171. orm the whole computer scan or a scheduled scan for a long time Can be specified in either hours or days e License of the station will expire in check this to highlight stations that have expired license or their license will expire shortly You can specify this time in hours e g 7 or in days e g 15d The following buttons are available Exceptions allows you to define groups excluded from the selected rules e Use for Admin Server applies the non compliance conditions to the AVG Admin Server to be used in the AVG Admin Report and when generating non compliant stations graphic reports Confirm your choice by clicking the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings are allowed to change because of safety precautions 6 4 3 New Stations Contains only stations that have not been assigned to any user predefined group yet 6 4 4 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters y
172. ormed by WMI PLEASE NOTE Remote installation of AVG requires allowing the following services and ports on dient and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here for more information 4 If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used set WMI traffic Click here for more information For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter Installation settings Step 2 5 Please enter parameters needed for installation of AVG on stations License number Selection of AVG installation package Browse for file v C AVG_install Storing of installation packages on the Admin Server side Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change Back
173. ou can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Stations are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately Station name Insert a custom station name that you want to filter out 99 ava Station description Insert a custom station description that you want to filter out e Station domain Insert a custom station domain name that you want to filter out e IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string yp Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters
174. ou wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this la button to select the correct folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the 53 ava Download button e Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Creation of AYG installation script x Remote administration settings Step 376 Enter the connection string to A G Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string V M EXCH2K7 34158 I Username Tm Password T Add new station into group Help lt lt Back Cancel The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG Data Center
175. our Program files folder usually c Program Files select folder AVGIAVG Admin Console and double click AvgAdminConsolea exe During startup the AVG Admin Console automatically tries to connect to the last used AVG Data Center If the connection fails or if you are launching AVG Admin Console for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG Data Center connection The communication string uses the same form as the AVG station s communication string for details refer to chapter Configuration Connection string Typically if AVG Admin Console is installed on the same computer as the Data Center it is possible to use the following communication string localhost 4158 HE ava SE Connect to AVG Data Center xs Enter the connection string to AVG Data Center in the following form lt server_name gt lt port gt AutoTest VST32 4158 v E Login name B The general communication string structure is http server_address port where server_addressis the name address of a server where the AVG Admin Server runs e port is the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string If the Data Center is password protected you must fill in the Login name and Password into the appropriate fields Without correct pas
176. our choice by clicking the OK button You can also export the whole existing content of your AVG Data Center and then import it to the newly created one To do so follow these steps 1 To export the existing AVG Data Center content navigate to the Data Center Database export upper menu item 2 You will be asked to choose a destination folder Once you confirm your choice the export will begin a To import the data back to a new AVG Data Center start AVG Admin Server Deployment Wizard on the server where you wish to import the data back Go through the wizard and in the Database update creation step select Create new empty Data Center database 4 Continue to the Data import step check the Import data into the database from folder checkbox and fill in the path to the recently exported saved backup folder 5 Confirm your choice and finish the wizard Upon its completion the original data will be available in the new AVG Data Center 10 3 How to Synchronize Stations The synchronization process is described in the AVG Admin Console Synchronization process chapter 10 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your Data Center and if updates can be triggered remotely We recommend following these steps First try to update the stations manually to see if the stations are responding correctly To do so in the AVG Admin Console right click on
177. out these settings we recommend keeping the default ones Remote administration Enter the AVG Data Center connection string into the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now 137 HE ava Once done click Finish button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Note This chapter describes the advanced setup of Network Installer available from the AVG Admin Console If you prefer to configure less details proceed to the Basic Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps Yj Remote installation of AVG via network Remote network installation Installation of AVG on accessible stations in the local network on
178. ow to Control station users actions This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations By default all actions within AVG user interface are allowed to be changed interrupted by user on the local station There are three main ways how to manage users access Allowed actions It is possible to disallow access to different actions on a local station by managing allowed actions for more information see chapter Configuration Shared Settings for Stations Groups Allowed Actions e Mandatory settings The mandatory monitored settings can be used for disabling enabling various actions within the station settings By marking an item as mandatory the user on the local station will not be able to customize it For more information see chapter Configuration Shared Settings for Stations Groups General control and priority levels Scheduled scan cancellation 198 avc You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox 10 8 Requests handling and status messages This chapter describes requests their handling and processing within AVG Data Center Requests sent to a single station lf a requ
179. owing options to be applied on application servers Shared settings for application servers will open shared advanced settings dialog for application servers Access control for application servers If you are using the Full access control feature Data Center upper main menu of the AVG Admin Console Data Center settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations application servers in this case Double click on one of the account names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the program update process 101 ava Ask to perform virus database update will ask all stations in the group to start the virus database update process Ask to rollback last antivirus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files s
180. ows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If your network is domain based you can choose to add stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the network scanning dialog will appear 132 avc Ei Network scan progress mtm Network scan in idle state Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count O Opm pm ja The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the s
181. pdate process o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last antivirus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen station o Show Event history log will show Event history log of the chosen station o Show Email Scanner and Anti Spam components statistics opens statistics for Email Scanner and Anti Spam components o Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing 186 HE avc UE Gathering diagnostic data 5A The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis If you have received a customized configuration file from AVG Technical support please dick here to apply it Gathering the diagnostic data may take a few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a
182. plete the process click the Send button o Generate new report starts the Graphic reports generation dialog Add to group will add the selected station to a group Remove from group will remove the selected station from an user created group Delete station will delete the station from the AVG Data Center Check stations availability S Check stations availability ole Station Checking state 4RN06262 169 254 146 51 Station is offline or firewall is blo Ca This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name 9 6 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific station by simply assigning the station into a group Station assignments into groups make administration much easier and should be used if the number of stations exceeds the number of records for one screen i e approximately 20 25 objects The procedure of creation and administration of station groups is the same in both cases The following text describes the respective procedure fo
183. plication servers If you select Stations option the from group drop down menu will become available where you can choose a group from which the stations will be listed Then select individual stations into which you wish to copy the configuration 158 ava 9 1 6 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders AVG Remote Administration Advanced Settings Appearance Computer Protection 2 Enable this task Email Protection Web Browsing Protection Identity Protection Scans e whole Computer Scan Schemes O Scan Specific Files or Folders Scheduled Scan e Definition Update Schedule Anti Spam Update Schedule License Update Program Files Exceptions My Documents folder Virus Vault Shared Documents AVG Self Protection Windows folder Privacy Preferences J Other Ignore Error Status Location Remote Admin O Co To m The second option allows you to select custom sections that you wish to scan Local hard drives lt Loc gt All local fixed drives will be scanned My Documents folder lt Doc gt The following location will be scanned C Documents and Settings lt current user gt Where current user represents a user logged during the scanning process Shared Documents lt DocAll gt The following location will be scanned C Documents and Settings All Users Program
184. r AVG Data Center access Free access default settings that will allow anyone to access the AVG Data Center no password is 84 HE ava needed Simple password protection will open a new dialog where you can choose a custom password the same password must be entered into both fields for verification The password will then be required during every connection to the AVG Data Center Full access control please see the How to manage access rights chapter for more information Database export This dialog allows you to create a backup file i e export the Data Center contents to a file and save it to a local folder on a computer from which the AVG Admin Console is running e Exit Quits AVG Admin Console View menu The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application Non compliance conditions a Non compliance conditions Non compliance conditions specify what is to be considered a station non compliance uy These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views Condition Value J The AVG version is outdated J The scanning engi
185. r Wizard Choice of installation method Choose one of the network installation methods Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AYG installation script Creation of installation script and batch for installation from CD or network Folder I Advanced mode Option for detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt lt Back gt gt Cancel The dialog window offers the selection between two options for creating and using the installation script e Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and moving them to a new one Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder 39 HE ava 4 4 Remote Network Installation Remote installation of AYG via network Remote AVG installation Step 1 7 Remote installation of A G is available For the Following operating systems Windows 2003 Server SP1 Windows XP SP2 o
186. r a group of stations via above mentioned Import settings item Station description 183 ava s Station description Enter station description Testing station G Cox m Simply enter brief description of the selected station into this dialog s text box and press OK O Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column o Station shutdown or restart B Station shutdown or restart m m Desired action The action will be enforced on the station System on the station will be shut down in 30 seconds zi This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test results with infections of the selected station o Show Virus vault will show the Virus vault content of the selected station 184 ava SE Virus Vault of station RNO6262 fs FoR Ex Infection type Virus name File Path Date Added D Ca Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to res
187. r higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the following services and ports on client and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here For more information 4 If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 IF Windows Firewall is used set WMI traffic Click here For more information Help lt lt Back Cancel For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter 40 HE ava Remote installation of AYG via network Installation settings Step 2 7 Please enter parameters needed For installation of AYG on stations m License information I License number m Folder with the AVG installation package
188. r stations 188 ava Create a new group To create a new group follow these steps G In the navigation tree right click on the Stations group o From the context menu select the New group item and specify its name o Press the Enter button to confirm the creation of the group Immediately after creating the group a new shared settings object is created in the AVG Data Center that can be further edited All members of the new group then automatically share this object s configuration e Delete a Group The Delete group procedure is analogical to the group creating Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same context menu you can also rename groups through the Edit group item Moving stations between groups You can quickly move one or multiple stations between individual groups To do so select one or more stations click left mouse button and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG Data Center are automatically assigned to this group unless you choose to assign them to a different group during remote installation All st
189. rd Configuration overview AYG Admin Server configuration AYG Data Center role Database system Firebird Path C Documents and Settings All Users Application Data Avg Admin Server Data avadb fdb UpdateProxy role Update files folder C Documents and Settings 4ll Users Application Data Avg Admin Server Datalupdate e Update servers http irs update avg com http firs backup avg cz Update servers AYG 2013 http update avg com softw 13 update http backup avg cz softw 13supdate Update servers for stations Send server dumps automatically to analysis zi lt lt Back i i Cancel This dialog contains a brief overview of the previously selected settings You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis Confirm your choices by pressing the Deploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics Remote Network Installer available from AVG Admin Console Standalone AVG Network Installer Wizard Basic Mode Standalone AVG Network In
190. rd checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AYG Admin Server Deployment Wizard Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AYG Admin Server otherwise these stations will not be able to connect Server access I Username T Password eee eee lt lt Back i Cancel Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter 31 HE ava 3 10 UpdateProxy Role This dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog AYG Admin Server Deployment Wizard UpdateProxy role Update files folder selection Please select the folder where the downloaded update files will be stored m Update files folder C Documents and Settings All Users Application DatalAyg Admin Server Data update ses Help You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you
191. rding to their needs Within the default view four from overall five panels are visible with the only exception being the Filter panel in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items Data Center menu The Data Center menu offers the following options Connect to AVG Data Center Allows user to select a different Data Center AVG Data Center settings a AVG Data Center settings Ex Station identification Choose station identification method Scan results options Store only scan results with selected severity Medium or higher severity Z induding rootkits Keep scan results for the maximum period of 30 days Access to AVG Data Center from AVG Admin Console Free access Simple password protection Full access control G The Station identification section contains a drop down menu where you can select how you wish to display stations within the current view section The Scan results options section lets you to choose which scan results you prefer to store and according to which severity Check the including rootkits checkbox in order to include also storing of scan results with rootkits Keep scan results for maximum period of simply enter number of days you wish keeping the scan results received from stations The default value is 30 days In the next section choose how you wish to secure you
192. report Creating new exceptions if unchecked it will disallow users on the station to create a new exception AVG user interface access if unchecked it will disallow users on the station to access AVG user interface 154 HE avc Launching an instant update if unchecked it will disallow users on the station to launch an instant updating process Temporarily disable AVG protection if unchecked it will disallow users on the station to temporarily disable AVG protection Clear event history if unchecked it will disallow users on the station to clear event history Terminate AVG Tray if unchecked it will disallow users to terminate AVG tray icon on their station s Reset Firewall configuration if unchecked it will disallow users to reset AVG Firewall configuration on their station or stations reseting Firewall configuration replaces all custom settings with a standard set of rules If you want to enable users to use unallowed actions after entering password click on the Activate password for access to unallowed actions and in the new dialog fill in a new password twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enable the user on a station to change mandatory settings To do so check the Activate password for modification of mandatory settings checkbox and fill in a new password twice for verificatio
193. ript advanced mode Creation of AVG installation script Step 1 8 The installation script serves as a AYG configuration template The installation script determines options and components For A G installation The created script is used for automatic installation on other stations in your network lt lt Back ii The first step contains an overview of this option Click Next to continue Creation of AYG installation script advanced mode x Installation settings Step 278 Please enter parameters needed for installation of AYG on stations m License information License number m Folder with the AYG installation package C 4 G_install i Download the newest version of AYG from the Internet into the selected Folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used 75 m Select installation components O Ave 2016
194. ript file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing the installation script Create a subfolder for AVG AVG installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder Create the AUTORUN INF file If you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory e g if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you will execute it and therefore script would not work 55 HE ava Creation of AYG installation script xi Installation script preview Step 5 6 AvgSetup bat ECHO OFF REM AVG Setup Batch cd jd dp0 IF NOT DEFINED PROCESSOR_ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 a E a cli e ad ELSE SET SETUP CD A G_Internet_Security_Business_x64_743 exe J EL
195. rrently deployed AVG Admin Server URL will not be written to any of the Data Center settings Application Servers the currently deployed AVG Admin Server URL will be saved to the Application Servers group settings Shared Settings the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations New group the currently deployed AVG Admin Server URL will be saved to a new group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog Check the Update Anti Spam via AVG Admin Server item to update Anti Spam database directly via the AVG Admin Server Note In order to use this checkbox it is necessary to move the AVG Admin Server UpdateProxy to the first place in the list To do so use the Move up button Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter 35 ava 3 11 Configuration Overview AYG Admin Server Deployment Wiza
196. rver e Open the my ini file on the MySQL server Under the section mysqld change max_allowed_packet to the following value max_allowed_packet 10485760 e Restart the mysqld daemon or the MySQL servce Press the Next button and continue to the next step Data Import 3 8 Data Center Role Data Import AVG Admin Server Deployment Wizard AVG Data Center role Data import You can fill the newly created AVG Data Center database by importing data from a stored backup or you can import stations and groups from Active Directory 4 Name of the entry e g omain com Import data into the database from folder Help lt lt Back Next gt gt Cancel 29 ava Once you confirm your database selection you can also choose to import some existing data into the newly created database If your network supports Active Directory you will experience these two options Import stations from Active Directory This option will allow you to automatically import all station names from the Active Directory into the database Later on you will be able to choose which stations to install First tick the Import stations from Active Directory checkbox Then fill in your Active Directory enabled domain name from which you intend to make the import Tick the Create groups by sub domains in AD checkbox in order to automatically create groups and sort stations into them according to the sub do
197. rver You need to select at least one option but you can also select both The options are as follows 19 ava e Data Center role Allows central management of AVG stations configuration va the AVG Admin Console collects scan results from AVG stations shows components states and much more If you choose to install this role only proceed to the Data Center Role chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations lf you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the Data Center Role chapter 3 4 Data Center Role Select if you are deploying AVG Admin Server for the first time or repeatedly e lam deploying the AVG Admin Server for the first time e lam deploying the AVG Admin Serve again over an existing database 3 5 Data Center Role First Deployment If you have selected in the Current state of AVG Admin Server step see chapter Role Selection the Data Center Role and you are deploying the application for the first time you will experience the following dialog Note If you are deploying the database repeatedly please proceed to the chapter Repeated deployment AYG Admin Server Deployment Wizard J AVG Data Center role Database system selection The following database systems can be used by AYG Admin Server Firebird 7 database character set English x Firebird Th
198. s Step 3 7 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration MV Remote administration AVG Data Center connection string l YM EXCH2K7 4158 I Username T Password I Add new station into group v Help The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG Data Center connection string into the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now 42 ava Remote installation of AYG via network Network scanning Step 477 m r Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station 7 r List of accounts Account name
199. s an overview of component states on each station More information on other options and settings can be found in the Configuration AVG Admin Console chapter 6 4 1 Non Compliant Stations The Non compliance conditions dialog can be accessed from the application s upper menu by selecting the Non compliance conditions item in the View menu In this dialog you can specify which conditions a station must fulfill in order to be considered as non 97 ava compliant SE Non compliance conditions i Non compliance conditions specify what is to be considered a station non compliance ye These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views Condition Value The AVG version is outdated J The scanning engine version is outdated J The virus database release date is older than 24 je No communication with station for a period longer than 7d i High severity detections unremoved Medium severity detections unremoved Rootkits unremoved Inaccurate component state Firewall o je Inaccurate component state License o amp Inaccurate component state Computer Be No scan on the station for a period longer than O 7d J License of the station will expire in 15d seen CO Ca Cae The conditions are as follows The AVG version is outdated a station will be considered as non compliant if the AVG version on the s
200. se number change Back Next gt gt 136 ava During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this mam button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to e Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks SF Remote installation of AVG via network x Remote administration settings Step 3 3 n Enter the connection string to AVG Data Center If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration v Remote administration AVG Data Center connection string 4 ST V 2 4158 Add new station into group oe 4 eee eee eee ee The following options are available in this step Note If you are unsure ab
201. se the Help button to open a comprehensive information help related to the current step e By pressing the Cancel button you can quit the wizard at any stage discarding the changes performed so far 3 1 Introduction Welcome to AVG Admin Server Deployment Wizard Please use this wizard to configure AYG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server can act in two roles AYG Data Center role Allows central management of AYG stations configurations Collects scan results from AVG stations UpdateProxy role Performs mirroring of downloaded update files For AVG stations Please make sure you complete this wizard in order to make AYG Admin Server work correctly Cancel The first dialog explains the purpose of the Wizard and briefly describes two main options Click the Next button to proceed to the next step Note We strongly recommend you complete this wzard in order to make the AVG Admin Server run correctly 18 ava 3 2 Deploying multiple UpdateProxy roles Before you deploy AVG Internet Security Business Edition roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and
202. se two options On the other hand if the Data Center database will be outdated you will be asked if you wish to update the Keep existing Data Center database This option will leave the database untouched Select this option if the database version is up to date and you need to preserve its contents Create new empty Data Center database Select this option to create completely new database the originally stored data will be lost We strongly recommend to backup the Data Center database before proceeding existing one or create a new one Update existing Data Center database This option will update the database to the current version Select this option if you need to preserve the database contents 22 HE ava AYG Admin Server Deployment Wizard AVG Data Center role Database update creation Your AYG Data Center database version is up to date You can keep existing database Another option is to create a new empty database Database setup options Keep existing AYG Data Center database Create new empty AVG Data Center database Help lt lt Back f In the next step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update Server access You can set the password protection This passw
203. sferred from the Station to the Data Center The synchronization is performed periodically By default the settings synchronization process is done every 95 ava 60 minutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu Note To change the setting only for stations in a group simply repeat the process from step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens e every time the station powers on goes online its settings are synchronized at latest within the period when the station connects to the AVG Data Center the first time its settings are synchronized immediately when settings of a station or several stations are changed and confirmed from the AVG Admin Console It is also possible to request immediate settings synchronization from the AVG Admin Console Simply right cli
204. staller Wizard AYG Network Installer Wizard guides you step by step through the AVG installation process on stations in your network With this wizard you can Run remote installation of AYG on stations selected From a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information Default settings Load settings l Cancel If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button 38 HE ava 4 3 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter AYG Network Installe
205. staller Wizard Advanced Mode for more experienced users Connecting Stations to AVG Data Center Migrating stations from to different AVG Data Center Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG 36 HE ava 4 AVG Network Installer Wizard Basic Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly wthin the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched in two ways From the Windows Start menu All Programs AVG Remote Administration AVG Network Installer e From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed
206. station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 lf the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically 57 ava 5 AVG Network Installer Wizard Advanced Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly wthin the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on site installati
207. steps 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Update and select URL 3i In the right part of the dialog verify that the correct update addresses are entered l e if you re using the UpdateProxy role of the AVG Admin Server your AVG Admin Server address should be visible Otherwise you should see the default AVG update servers See below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings If you are not getting updates to your AVG Admin Server UpdateP roxy at all and your Internet connection is working correctly try to check the AVG Admin Server status page first To do so open your AVG Admin Server IP address or domain name with the correct port number default is 4158 in your web browser For example http localhost 4158 In the UpdateProxy server role section you will find the UpdateProxy status as well as download upload statistics If this seems to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again follow the steps described in the AVG Admin Deployment Wizard chapter
208. sword and or login name you will not be able to start the AVG Admin Console 6 2 AVG Admin Console Interface Overview ME AVG Admin Console RNO6262 4158 a FoR Ex AVG Data Center View Tools Information amp gz eay Elera x a S S S F AVG Data Center Database lig Station ig Stations Type Firebird 16 7 318 Total istati ie ane Last Backup 2015 09 23 next planned on Infected istati DB size 9 MB Old program update O stati a Scan results Station identification by station name and domain Old virus base 0 stati ie Notifications Graphics reports installed No communication O stati l Graphic reports SMTP not configured License states OK X Licenses delete old database records Unprocessed requests Orequ g Pending requests scan local network for stations Ey Network installer i Admin Server scans Roles AVG Data Center UpdateProxy role Synchro interval 30 day CPU load last hour 0 00 Results with severity Mediur Memory load 44MB Scan haven t run yet 0 stati License OK Results iuncc fi Versions ia Security a 4 w x Status window All messages Time Message Sent to Sent from 2015 09 25 17 05 18 New virus database 4431 10698 has been released AVG Admin C server RN06262 Ready 0 rows 0 selected 83 ava The AVG Admin Console interface is completely customizable allowing users to move or enable disable individual panels acco
209. t Back e gt Cancel The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one Creation of AVG installation script 59 ava This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder 5 3 Remote Network Installation Remote installation of AYG via network advanced mode Remote AVG installation Step 179 Remote installation of A G is available For the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation Files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports on client and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135
210. t of infected objects on station 0 disable this parameter IP address starts with specify the beginning part of the IP address Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Non compliant stations shows stations in a non compliant state according to conditions available from the View Non compliance conditions menu Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default selection is pie chart Stations not communicating longer than N days Available parameters HE ava Number of days choose the number of days for which the stations were not communicating Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Most infected stations shows top infected stations Available parameters Stations count in report limit the number of stations in the report 0 unlimited Type of Chart choose the requested chart type default selection is pie chart Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column Time interval from spec
211. tation is not up to date The scanning engine version is outdated a station will be considered as non compliant if its scanning engine version is outdated The virus database release date is older than if used stations with the virus database older than the entered interval will be highlighted No communication with station for a period longer than a station will be considered as non compliant if there was no communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days High severity infections unremoved if checked stations with unremoved high severity infections will be highlighted Medium severity infections unremoved if checked stations with unremoved medium severity infections will be highlighted Rootkits unremoved if checked stations with unremoved rootkits will be highlighted Inaccurate component state Firewall check this to highlight the stations with Firewall component in an inaccurate state 98 HE ava Inaccurate component state License check this to highlight the stations with License component in an inaccurate state Inaccurate component state Computer check this to highlight the stations with Computer component in an inaccurate state e No scan on the station for a period longer than check this to highlight stations that did not perf
212. the Stations node or a particular station in stations view and from the context menu select Tasks related to Update Ask to perform virus database update item Watch the status window in the AVG Admin Console and check for error messages To be completely sure that the update was successful synchronize the settings right click on the Stations node or a particular station in a stations view and from the context menu select Station settings Refresh component states and then open the Versions tab in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update schedule 3 In the right part of the dialog verify that the Enable this task checkbox is ticked and also that the schedule is predefined the way you require it Click OK to close the dialog and confirm the changes 194 ava Note You should repeat this action also for Program update schedule 4 Right click on the Stations node or a particular station in a stations view and from the context menu select Station group settings Synchronize settings If you received an error during the previous steps or your stations still show non compliant conditions as far as the updates are concerned try to continue with these
213. this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active 66 ava Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AYG via network advanced mode gt x IP ranges settings Step 6a79 MIP addresses stations 0 The wizard will check if A G is installed on stations in your network Enter IP ranges identifying stations to be scanned You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you have finished selecting the IP ranges click the Next button to continue Once done the Station selection window will appear 67 ava Remote installation o
214. tings in AYG Data Center into which the new list of servers will be saved Group name Group description shared settings hd l Update servers Update servers AVG 2013 http vm exch2k vmexch2k cz 4158 avqupdate https av update avg com softw av https ay backup avg cz softw av Delete Default Moye Up IV Update Anti Spam via AVG Admin Server Move Down Help lt lt Back Cancel AYG Admin Server Deployment Wizard k x UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in AYG Data Center into which the new list of servers will be saved Group name Group description shared settings E l Update servers Update servers AVG 2013 http vm exch2k7 vmexch2k7 cz 4158 avgupdate Edit https av update avg com softw av es https ay backup avg cz softw av Delete Moye Up IV Update Anti Spam via AVG Admin Server Move Down Help lt lt Back Cancel In this dialog you have the option to add the currently deployed AVG Admin Server URL into the list of update 34 ava servers applicable for station settings Again two separate tabs are available one for stations with AVG and one for stations with older AVG 2013 From the drop down menu select one of the following e Do not write to DC the cu
215. tion contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create the database backup You can choose when to do the backups and how often The backup files are stored in the following location C Documents and settings All users Application Data avg Admin Server Data DatabaseBackup The folders are named in the format YEAR MM DD TIME for easier differentiation 176 ava 9 3 3 UpdateProxy tab This tab offers the following options ME AVG Admin Server settings Em General AVG Data Center UpdateProxy Email Update files folder C ProgramData Avg Admin Server Data update Delete temporary files Download source AVG latest version AVG 2013 Add URL Edt http rs update avg com a http rs backup avg cz Delete Move down MV Download Anti Spam updates Intemet connection Use proxy server Update files folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored Download source section with two separate tabs for stations with AVG and older AVG 2013 Contains list of available update servers sorted according to priority The server on the top will be used first Possible options are as follows Add will open a dialog for adding a new update server Edit will allow you to edit the selected entry Delete will de
216. tions The Network scanning dialog appears SE AVG Network Installer Wizard x Network scanning Network scanning method The wizard will check if AVG is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog ar Account name Password E Save list of accounts Click the Next button to continue to the next dialog where you can define IP ranges In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your
217. to create a new empty Data Center Database and during the Data import step select the folder into which you exported your former data 3 Finish the deployment process as usual 10 2 2 Migrating Stations to another AVG Data Center In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer if you have not done so already Once you have your new AVG Datacenter ready you need to provide a new connection string for all stations you wish to connect to it To reflect the new settings of your stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration 3 Fill in the new server address and port number Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu To verify successful migration of the stations connect to your new AVG Data Center 193 HE ava 1 In the AVG Admin Console click on the upper menu Data Center and select the Connect To AVG Data Center item 2 Enter the new server address and port number alternatively also a username and password if required 3 Confirm y
218. tore on the station and click this button gt Delete use this button to delete the selected threat s o Manage scans in order to view and manage scans using this function the station in question must be running and connected to the Datacenter You have the following control options ri Scans management of station RN06262 A Scan name Current state Scan started Scanned obj Threats fou Shutdown re Q Anti Root Scan is read N A N A N A N A Q Scheduled Scanis read N A N A N A N A Q whole Co Scanisread N A N A N A N A Refresh Close kJ cose gt Refresh obtains the most recent information about scans from the station gt Start starts the selected scans on the remote station gt Resume resumes the selected scans on the remote station 185 ava gt Pause pauses the selected scans on the remote station gt Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations UE Scan selection Ex Choose a scan to run on selected stations Whole Computer Scan kA a A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update o Ask to perform program update will ask the selected station to start the program u
219. ts that need to be allowed for remote administration are listed below Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy it is necessary to permit outgoing communication for these components on TCP port 80 e TCP Port 4158 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station va upper menu Options Advanced Settings Remote Administration e TCP Port 6051 This port is used for direct messages from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Options Advanced Settings Remote Administration e TCP Port 6054 This port is used for direct messages from the AVG Admin Server to the AVG Admin Console This port is not configurable AVG Admin Console tries to open this port automatically for listening if the port is not available it tries to open subsequent ports 6055 6056 until it successfully finds an available one HE ava 1 7 Migrating Stations From Previous Version The migration of one AVG Data Center to another is described in the How to migrate stations from to different Data Center chapter 10 HE ava 2 AVG Internet Security Business Edition I
220. ttings displays Firewall settings of the currents station Available only if there is the Firewall component installed Synchronize settings will ask for immediate synchronization of stations settings with the AVG Data Center Refresh components state will refresh the state of all components Copy settings to triggers a new dialog Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pcek format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server o
221. ttings To i i Subject Out of date AVG version t macro Notification header Out of date AVG version on stations Insert macro Notification body for each finding AVG_StationName Notification footer Notification was sent by AVG Admin Server G x cree If the AVG Admin Server is not configured properly for sending email messages you should correct the settings by clicking the AVG Admin Server settings button More information can be found in the Configuration AVG Admin Server settings Email tab chapter The available fields are as follows To insert a message recipient address in the form example somedomain com Subject Notification header Notification body Notification footer Into these fields you can insert either custom text to be displayed within the message or use a macro to insert a variable To use a variable macro simply click Insert macro button located next to each message part ava Insert macro E AVG StationName A AVG_StationDomain AVG_GroupName AVG_IPAddress AVG MacAddress be Station name The variable will be converted to a real value once the message is sent from the AVG Data Center The possible variables macros are as follows AVG_StationName name of the station AVG_StationDomain The domain name in which the station exists if applicable e A VG_GroupName the group name in which the station is locat
222. ty detections O Unhealed medium severity detections O Rootkits not removed lt Fill in your custom tab name then choose columns you wish to display within the tab and confirm your choice by pressing OK You can also use Select all button to choose all columns Once you create your custom tab you can easily remove it by right clicking on any tab and selecting Delete the custom tab To modify the existing tab choose from the same menu Modify the custom tab You can quickly search for a station name by holding down the CTRL and F keys at the same time Then type in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc The Status Window panel is located by default in the bottom part of the screen If the panel is not visible you can activate it by clicking on Status window item in the View Panels menu More information how status messages work can be found in the Requests handling and status messages chapter If you right click to the Status window area you will have several options available to choose from Show all The status window will display all messages Show errors an
223. u select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add only a single station the following dialog will appear Enter a single station x Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name IP address Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The Network scanning window will open 131 avc E d Network scan progress Ex Network scan in idle state Network scan details Scanned stations count Total stations count Stations count with AVG Stations count without AVG Unavailable stations count COME The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog all
224. uble clicking a line i e specific notification will open Notification settings dialog that allows further customization see the chapters below ava 6 7 1 Condition Tab On this tab you can customize under which conditions the notification should be sent i Notification settings xs Condition Message Finding Out of date AVG version Description Station with outdated version of AVG Condition parameters Parameter Value v Group multiple findings into a single message Message will not be sent before 5 H findings but at the latest 1 weeks z after the first finding G x cones Check the Send a notification message when the condition is fulfilled checkbox to receive an email once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will be sent Certain notifications have also some Condition parameters available which can be changed by double clicking the appropriate line and inserting the requested value ava 6 7 2 Message Tab On this tab you can customize the notification message itself x SE Notification settings xs Condition Message AVG Admin Server is not configured for sending emails AVG Admin Server se
225. uccessfully created in folder C AVG_install You can start the installation on a station by running the installation batch AvgSetup bat Help lt lt Back Finish If the script creation proceeded successfully you will see a dialog similar to this one Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically 150 5 AVG 9 Configuration This chapter contains a description of configuration options for different parts of AVG Internet Security Business Edition 9 1 Shared Settings for Stations Groups This dialog allows you to define shared settin
226. umns in one tab Display number of rows in the navigation tree Show time values in GMT Show settings for stations of previous version AVG 2013 Print options Adjust columns widths ask x x eme In the General view options section choose the viewing preferences o Periodical refresh of the current view in predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly o Font size for the view choose a required font size for the views the default value is 11 In the Advanced view options section choose the following o Display all columns in one tab check this checkbox to group all columns into one tab for easier access to all information o Display number of rows in the navigation tree if enabled every item in the navigation tree will contain a number in brackets reflecting the number of rows used 86 HE ava The numbers of rows can be updated either manually by selecting the menu item View Refresh row count in the navigation tree or automatically every 5 minutes by default this interval can be changed via View Options Periodical refresh of the current view in predefined time interval Please note The count
227. unning applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes e Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps 77 ava In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings e Setup language choose a defau
228. up language choose a default custom language for AVG installation and user interface Select folder where AVG setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station ae Remote installation of AVG via network advanced mode Remote administration settings Step 5 5 Enter the connection string to AVG Data Center If you don t want to integrate the stations with AVG remote administration uncheck the option Remote administration v Remote administration AVG Data Center connection string ST V 2 4158 Add new station into group In this final step there are the following options available Note If you are unsure about these settings we recommend keeping the default ones e Remote administration Enter the AVG Data Center connection string into the AVG Data Center connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here e Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now Once done click Finish button to begin remote installation You will be
229. vanced Settings Appearance Computer Protection Virus Vault Maintenance Email Protection Limit Virus Vault Size to Web Browsing Protection Identity Protection 3 Scans 10 Schedules of your hard drive License Update Exceptions Virus Vault All mandatory AVG Self Protection All monitored Privacy Preferences Ignore Error Status Remote Admin Mandatory Move value to groups on On In order to move a predefined value to all other group settings right click on the chosen checkbox and from the context menu select Move value to groups You should see a changed lock icon next to the chosen configuration item Display system tray notifications To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes wil be lost and the configuration wil not be copied Analogically you can process the Shared settings for application servers and move selected configuration to all servers The context menu item is named Move value to servers There is also possibility to move the value from a group settings to the Shared settings for stations 161 B AVG Remote Administration Advanced Settings A System Tray Notifications Computer Protection Email Protection Mandatory Web Browsing Protection Identity Protection Scans All mandatory All monitored reat removal notifications
230. vanced mode x The installation script options Step 678 m Specify names of the installation script files and the path where all required files will be stored e g a network Folder File names definition Name of the file to launch installation 4ygSetup bat Setup files location Select folder where the script file will be stored by you network drive for example C AVG_install Create a subfolder for AVG installation files T Create the AUTORUN INF File V Enable relative paths Help lt lt Back Cancel In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing installation script Create a subfolder for AVG installation files Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or US
231. version on each station from the AVG Data Center if available Fill into the Maximum time since the last station was contacted field a value in hours that will indicate the maximum time since the last contact with such station Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username wth administrator privileges You may also need to review the Network Requirements chapter 5 3 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Remote installation of AYG via network advanced mode x Station selection Step 779 A Select stations where AYG should be installed and click the Install button gt Network checking results State Computer IP address ESY y n QD 140 199 IEE AYG EVAR station iso u5 is not installed Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG PE EER Selected 1 from 1 lt lt Back msa Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available e Export stations without AVG to a file
232. www avg com us en homepage website section Support Center Downloads ava 13 FAQ and Technical Support Should you have any problems with your AVG Internet Security Business Edition either business or technical please refer to the FAQ section of the AVG website at http www avg com us en homepage faq If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Support by email in the AVG application If you have gone through this documentation and you are still not sure about what level or type of AVG Internet Security Business Edition functions are best for you we recommend that you consult the AVG Technologies technical support department http www avg com us en homepage support existing To help us find the best solution for AVG implementation on your network please prepare the following information the size of your network the file server type number of network stations operating systems on the stations in the network average HW parameters of the station or rather the minimum parameters e LAN or WAN and the connection quality for WAN your demands for AVG Internet Security Business Edition administrators requirements and administration extent
233. y Protection E Scans E Schedules License Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components E Anti Spam Server for MS Ex Scanning Properties Use heuristics al Report potentially unwanted applications and spyware threats 2 O Report enhanced set of potentially unwanted applications Z Scan inside archives Reporting Automatic actions over following reports could be specified under Detection actions subkey These reports are of the Information severity 2 C Report password protected archives e oO Report password protected documents e C Report fites containing macros L m Report hidden extensions E Email Scanner for MS Exchan amp Email Scanner for MS Exchan E Email Scanner for MS Excha amp Remote Admin o The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Applications and Spyware threats check this option to report the presence of potentially unwanted applications and spyware Report enhanced set of Potentially Unwanted Applications check to detect extended package of spyware applications that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or applications that always harmless but might be unwanted various toolbars etc This is an additional measure that in
234. y choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in Pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item o Station description E Station description Enter station description Testing station G Cox em Simply enter brief description of the selected station into this dialog s text box and press OK o Ask station for its description will ask the selected station for its description If available the 103 HE avc description will be displayed in the Description column o Station shutdown or restart
235. y describe the issue of the station List of attached files List of attached files 5ea30f17 a00d 459 9 13d 40 135066c309 a87a73a6 725a 47cd af33 6d79 1d041e0c _A txt 5ea30f17 a00d 4f59 9 13d 40 135066c309 a87a73a6 725a 47cd af33 6d79 1d041e0c _A zip Proxy settings Fill in your email address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button lf you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button o Generate new report starts the Graphic reports generation dialog Delete station will delete the station from the AVG Data Center Show server plugin statistics displays statistics of the selected server component Use the Reload button to display the most current results Reset statistics button to delete the current values and Show details button to view the logs Check stations availability 107 ava ER Check stations availability babe Station Checking state 4yRN06262 169 254 146 51 Station is offiine or firewall is blo Ca This dialog allows you to find out which stations are available online and which
236. yment Wizard starts after installation 2 1 6 Server roles There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follows Data Center role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations 2 2 Where to Install and Deploy You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG Data Center role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place 12 HE ava 2 3 Welcome Dialog The welcome dialog appears in the langua
237. you wish this file to be stored Settings from the configuration file can be applied to any station or a group of stations via above mentioned Import settings item Tasks related to Update o Ask to perform program update will ask all stations to start the program update process o Ask to perform virus database update will ask all stations to start the virus database update process o Ask to rollback last antivirus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to all new stations to remove temporary update files Ask for scan results will ask all stations for scan results e Generate new report starts the Graphic reports generation dialog Other right click context menu controls are available when used in the current view section right clicking on a station Station overview will launch a station overview dialog that contains well arranged detailed information 182 ava related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file Close closes the dialog Station settings O E Settings opens station settings Firewall se
238. ype in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this mm button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG 61 Sava Remote installation of AYG via network advanced mode Select components Step 3 9 Choose installation components If no component is selected AYG will be installed according to default settings Install AVG with default settings m Select installation components AVG 2016 Check components on the left that you wish to install or yu wish to uninstall T on z eTA ols have the following meaning inkScanner Surf Shiel 4 online Shield Component will be installed Identity z Ti Protection companen w

AVG Network edition (User Manual)

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