Section 3 - Belkin Business
Contents
1. Comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the FIDNOO1R F1DNOO2R F1DNOO3R to which this declaration relates are in conformity with Emissions Standard EN55022 and with Immunity Standard EN55024 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Information Table of Contents Section 7 Warranty Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warrants the Belkin product for three years What will we do to correct problems Product Warranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product Belkin reserves the right to discontinue any of its pro2. User Manual Models F1DNOO1R 4 Buttons DCU for 2 4 ports F1DNO02R 4 Buttons DCU for 2 4 ports with LCD F1DNOO3R 3 Buttons DCU for 2 16 ports with LCD 8820 00778 Rev A00 Contents Option 5 Load Configuration c cccceccecceccessesscesceseeseersersesseseees 23 Section 1 Introdudlonuaasssuasneltsmnsuvnlvidev 2 Option 6 Save Configuration smmmssmsreessssseeesvessssserenn A Pee 2 Option 7 Language rmumrmssrerssererssserssrversseversseversssvesssversseversssvenn 25 Section 2 Overview sscsesncscivessstecestsnivescncnsesastsatedseveadesestoaseadevtenenesertens 3 Option 8 Reset to Factory Defaults nm mmmemmsssseevsreessssssevverseesn a Security EEE 3 Section 4 Operation mmnseerssrerssrerssrereseveeseverssverssseressverssverssverssseresss 28 Operational Fedre EE 4 Section 5 Troubleshooting Guide eee 35 Equipment Requirements unnnmmmmmmmmnnmnmm mn nen 5 Section 6 Information rrrrnnnnnrrnnnnnrrnnnnnrrrnnnnnernnnnnnrnnnnnernnnnnssensnnene 38 Safety PreCautiOns cccccccccsssssssssccesesescsseeeeesseecesssssscceeeseeseeeeesy 6 Section 7 Warranty sermsssersssersssrersssrersssverssversserersssversssverssversseversssnn 39 Front Panel Features FIDNOO1R ssernnnnnnnrrnnnnnnnnrvnnnvrnnnnsnnsssnnnnn 7 Front Panel Features FIDNOO2R esrrnnrnnnnnrnnnnnrrnrrvnnvrnnnnnnnsssnnnne 8 Front Panel Features FLDNOOSBR csseseeeccceeceeeeesseeeeeeeeseees 9 Rear Panel Featur
3. Secure DCU changed from another system models F1DN002 3R e If Belkin Secure DCU was moved from a system having different configuration for example different number of ports the following error message will appear at first power up DCU configuration different from KVM model Reset DCU to factory defaults Yes No e Click on the Yes option to restore the Belkin Secure DCU to factory defaults The product will restart with proper system configuration All previous system settings will be deleted Installation Table of Contents 3 Typical system installation diagram with the Belkin Secure DCU User s Desktop User Display CAC Reader Computers Speakers AC Power Power supply L EUT Belkin F1DN104M Secure Windowing KVM Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation Table of Contents 3 Step 3 Administrator Configuration F1DNO02 3R Only How to enter setup mode F1DNOO2R e Press both 2 and 3 push buttons at the same time Note During Setup menu access the Secure KVM functions are disabled no e Usethe1 or 4 push buttons as up down and select setup display keyboard mouse or audio output er Note When DCU is connected to a Secure KVM the Secure KVM front panel push buttons become disabled F1DNOO3R e Move the arrow to the Setup key using up down buttons for e Press double click central push button F1DB003R e Use th
4. in page 2 above After the Belkin Secure DCU removed from its packaging materials inspect the tampering evident label to assure that product is properly sealed If the label is damaged or missing contact Belkin support and do not use that product Where to locate the Belkin Secure DCU The Belkin Secure DCU is designed for desktop placement near the user s display As access to the Secure KVM channel selection and continuous status monitoring is required from security standpoint the Belkin Secure DCU must be located in the user s primary field of view while working with the display Typical location is on the user s at the lower right side of the display for right handed users or at the lower left for left handed users Product may be fixed to a rack or table using Velcro pads if necessary Avoid direct sunlight or strong light sources reflections on the Belkin Secure DCU display to prevent user s eyes fatigue Product must be located in a secure and well protected environment to prevent potential attacker access Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation Table of Contents Installation Step 1 Connecting the Belkin Secure DCU to the Belkin Secure KVM Switch See figure in page 17 for typical system installation e Complete all Secure KVM installation steps as defined in the applicable product User Manual e Verify that the Secure KVM device is unpowered e Usi
5. triggered the following message will appear in the Belkin Secure DCU display Belkin Secure DCU is permanently disabled cannot be used Secure KVM may still be used without the tampered Belkin Secure DCU DCU Anti Tampering System Triggered Call your system administrator Troubleshooting Table of Contents 5 Section 5 Troubleshooting Guide e Power down the system by disconnecting the Secure KVM DC power and reconnect after 10 seconds Important Security Note If you are aware of potential security vulnerability while installing or Problem The Belkin Secure DCU does not work The following error operating this product we encourage you to contact us immediately at MESSJBE APPERS the following email address DCU KVM Communication Problem gov securityQbelkin com Solutions Commands from Belkin Secure DCU are not passed to the Secure KVM e Check the Belkin Secure DCU cable see above General e Check that USB keyboard is not connected to the Belkin Secure Problem Belkin Secure DCU display backlight is not illuminated Belkin DCU If yes disconnect it Secure DCU is unpowered e Power down the system by disconnecting the Secure KVM DC Solutions power and reconnect after 10 seconds e Check that the Secure KVM is powered through front panel LEDs Check the green power LED at the back of the DCU unit If not illuminated change cable and try again e Power down the system by disconnecting the
6. 01R model is only intended for use with Belkin 2 or 4 port KM KVM Windowing KVM Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Administrator Setup Equipment The F1DN0002 3R enables administrators to interface other standard equipment to support an easy setup of one or multiple systems The following parts are included in Belkin s DCU Programming Kit that may be ordered from Belkin e Mini USB plug to USB Type A receptacle adapter cable e microSD card with custom file format sample configurations and DCU setup unlock function In addition to the above kit the administrator may need a standard USB keyboard to enable manual text and color programming Overview Table of Contents 2 Safety Precautions Please read the following safety precautions carefully before using the product Before cleaning disconnect the product from the attached secure KVM unit Be sure not to expose the product to excessive humidity Do not store or use for extensive period of time in extreme thermal conditions it may shorten product life time Be sure to install the product on a clean secure surface Do not place the DCU cable in a path of foot traffic If the product is not used for a long period of time remove the KVM s wall mount power supply from the mains jack If one of the following situations occurs get the product checked by a qualified service technician o Liquid penetrates the product s c
7. Contents e You can then move to the next channel or exit this Setup option by pointing to the Exit key Exit key will return back to Setup menu Note After channel customization changes were applied recycle power to the KVM Power must be recycled before resuming normal system operation Option 3 Channels Visibility The channels visibility setup allows the user or administrator to Enable Disable the Belkin Secure DCU access to specific channels This function may be useful if only some channels are alive at specific point in time Note that you may leave the KVM cables connected to disabled computers even if Belkin Secure DCU channel is disabled e When channel is disabled its line text will be gray in the Belkin Secure e From the setup menu navigate to the third menu option Channels DCU Main menu screen Still due to security considerations disabled visibility lines are still accessible to the user e Scroll to the specific channel and press the select button to disable or enable that channel Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation Table of Contents 3 Option 4 Display backlight This Belkin Secure DCU setup options allows the user or the administrator to adjust the LCD backlight intensity Two modes of backlight intensity control are supported 1 Auto mode in this mode the backlight intensity is adjusted automatically by the system thro
8. F ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you GS 5 15 2013 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Information Table of Contents Reporting Belkin Product Security Vulnerability If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov security belkin com or our technical support line at 1 800 419 5546 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services Any support inqui
9. Secure KVM DC power and reconnect after 10 seconds e Check that the Belkin Secure DCU cable connecting the product and the Secure KVM is securely connected and fully inserted at both sides e Check that cable is the supplied Belkin RJ14 custom cable change cable for testing e Check that the Secure KVM used supports DCU as indicated in the KVM User Manual Problem The cursor does not follow the arrow once the push buttons are pressed Solutions Commands from Belkin Secure DCU are not passed to the Secure KVM e Check the Belkin Secure DCU cable see above Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev AOO Troubleshooting Table of Contents 5 Problem Belkin Secure DCU display is very dim Solutions e Goto Setup and change mode to manual Adjust display brightness to maximum 10 e Check Belkin Secure DCU cable length Must be less than 8 meters Change to a short cable for testing Problem Belkin Secure DCU failed to save current configuration on inserted microSD card Solutions e Change microSD card device use card supplied by Belkin as part of Solutions the Belkin Secure DCU Programming Kit Problem is not related to Belkin Secure DCU e Change user keyboard device Problem Belkin Secure DCU failed to load read configuration file from NN en Manual guidance connected microSD card Solutions e Change microSD card use card supplied by Belkin as par
10. allation Table of Contents e Once file was loaded successfully the message in the picture above will be shown e f loaded file is different from the current system configuration the following error message will appear Load configuration File configuration different from KVM model Load configuration from file like RDCX where x is KVM number of channels e Incase that the loaded file is corrupted the following message will appear File DCUXCOOO is corrupt Try to load another file e After configuration file was loaded recycle the power to the system to resume normal operation e It is recommended that after configuration loading the administrator will test each channel and option in the configured Belkin Secure DCU to verify that configuration process completed according to the required setting Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Option 6 Save Configuration This setup option allows system administrator to save the current Belkin Secure DCU configuration on the microSD card Note Only microSD card supplied by Belkin will work with Belkin Secure DCU Special binary formatting required for proper operation with the product Note Belkin MicroSD card is not included with this product and has to be order separately Note Do not use PC or devices other than Belkin Secure DCU to change the files stored on this microSD or files card may become un
11. ase o The product is exposed to excessive moisture or water o The product is not working well even after carefully following the instructions in this user s manual o The product has been dropped or is physically damaged o The product has obvious signs of breakage or loose internal parts o Power supply overheated broken damaged or has a damaged cable The product should be stored and used only in temperature and humidity controlled environments as defined in the product s environmental specifications Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev AOO Product contains internal battery Battery is non replaceable Never attempt to replace battery as any attempt to open product enclosure would permanently damage the product Overview Table of Contents 2 Front Panel Features FLDNOO1R 1 Channel 1 select illuminated push button 2 Channel 2 select illuminated push button 3 Channel 3 select illuminated push button 4 Channel 4 select illuminated push button 5 Tamper Evident Label Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Overview Table of Contents 2 Front Panel Features FIDNOO2R 1 Channel 1 select illuminated push button 2 Channel 2 select illuminated push button 3 Channel 3 select illuminated push button 4 Channel 4 select illuminated push button 5 Tamper Evident Label 6 Graphic LCD Belk
12. device connected to the Secure KVM CAC Port 1 ThunderNet In the following example we will use FIDN104G 4 Port Secure KVM with CAC enabled for computers 1 and 4 only 2 ERP System e Default display after Belkin Secure DCU and KVM power up KVM channel selected is 1 CAC port channel selected is 1 Channels 2 and 3 Classified CCTS 3 have an unpowered unconnected CAC interface as indicated by the X internet and Extrane gt d 1 ThunderNet e The user presses the select push button to select channel 2 Channel 2 ERP System 2 is now selected as indicated by the red cursor CAC port automatically enters freeze mode as indicated by blinking D in line 1 3 Classified CCTS Internet and Extran ThunderNat Pi 2 ERP System 3 Classified CCTS e The user uses the up down buttons to move the arrow to channel 2 internet and Extran Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation SECTIONS e The user selects select channel 4 The arrow is now pointing to line 4 with CAC port on the same line 1 ThunderNet 2 ERP System 3 Classified CCTS Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation SECTIONS 3 Operation with 8 16 ports This section covers the differences in Belkin Secure DCU operation when connected to Secure KVMs having 8 or 16 ports In general Belkin Secure DCU operatio
13. ducts without notice and disclaims any limited warranty to repair or replace any such discontinued products In the event that Belkin is unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 What is not covered by this warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration How to get service To get service for your Belkin product you must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfront Drive Playa Vista CA 90094 Attn Customer Service or call 800 223 5546 within 15 days of the Occurrence Be pr
14. e up down push buttons and select setup e Press central push button to select Notice Users are not allowed to access the Setup menu and should not modify device settings By default only the following Setup options are accessible to the user 1 System Information 3 Channels visibility 4 Display backlight Special microSD card with unlock function is needed to access all e Press center push buttons FLDNOO3R to enter the Belkin Secure DCU DCU Setup options should be ordered separately Setup menu In the Belkin Secure DCU Setup menu move arrow with the up down arrow keys to the desired option and press the center key to select To exit move arrow to Exit key at the bottom and select Note If the Belkin Secure DCU is connected after Secure KVM power up or if the Belkin Secure DCU was momentarily disconnected and reconnected then product will be inoperative Secure KVM will continue to work without and interaction with the connected Belkin Secure DCU Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation SECTIONS DCU Setup Lock Unlock F1DN002R 3R Only Note if unlock microSD card is not inserted into the Belkin Secure DCU only Note Don t forget to remove the unlock card from the Belkin Secure DCU 3 Setup options are accessible All other 5 options are grayed out and after setup is completed inaccessible Option 1 System Information The System Information scr
15. een provides some basic information about the Belkin Secure DCU and about the connected Secure KVM This information may be essential before contacting Belkin support Note Some fields in the System information screen may be blank or zero if function not supported by the current system setup Option 2 Customize Channels You can enter customized text and fonts color for each one of the channels using Customize channel option 2 Note that text language may be changed using option 7 in the Setup menu as will be shown below e When the unlock microSD card is inserted into the microSD slot the full Belkin Secure DCU Setup menu becomes accessible all 8 options are in black color Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation Table of Contents Important Note During channel customization or as long as the USB keyboard is connected to the Belkin Secure DCU communication with the KVM is disabled and KVM will show similar behavior as a tampered product to prevent normal use After customization is completed recycle the power to the system to resume normal operation e After selection of Customize channels the following display is shown You can click on channel 1 to enter desired text or move the cursor to any other channel as needed e Text may be entered manually using a standard USB keyboard that is connected to the Belkin Secure DCU Mini USB Programming connect
16. epared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt 2 Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser Information Table of Contents If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and estimate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES I
17. es FIDNOOR csssseeeccceesseeeseeeeeeeeeseaes 10 Rear Panel Features FIDNOO2 3R ceseececesseccceesseeeeeseeeees 11 Tamper Evident Label Lava a 12 Active Anti Tampering System cccscccseccssecseecseeceeseeeeeeeeeeees 12 Product Specifications essesesesesersesereresereressrrerereressrrerereressreeres 13 Section 3 Installation rrrrrnnrrrorvnnrrrnnnnnrrorrnnrrrnnnnerssrvnnsrnnnnsnnnee 14 Before Installation sessin 14 Ta SE Ea ag ER 15 Typical system installation diagram with the Belkin Secure DCU 16 Step 3 Administrator Configuration F1DNO02 3R Only 17 Option 1 System Information rrrnranrrnnnnnnnnnvrnnnnvrnnnnvrnnnnvnnnnnenne 18 Option 2 Customize Channels rrwrannnnnunnnnnunnnnnnnnnnnnvnnnnnennnnnenne 18 Option 3 Channels Visibility rrrrnrnnrrrnnrnnrrrnnnnrrrnnnnnrrnnrnnsernnnnn 21 Option 4 Display backlight rorrrrrrnnrrrrnnnnrrrnnnnrrrnnnnnrrnnrnnsrrnnnnn 22 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Introduction Table of Contents 1 Section 1 Introduction Thank you for purchasing this Belkin Secure Desktop Controller Unit product DCU The Belkin Secure DCU is a major enhancement to Belkin s Secure KVM products This product provides an easy and intuitive user interface to control complex Secure KVM systems This product enables textual browsing of the available networks resources th
18. in Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev AOO Overview Table of Contents 2 Front Panel Features FIDNOO3R 1 Graphic display 2 Up illuminated push button 3 Select illuminated push button 4 Down illuminated push button Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Overview SECTIONS 1 Power LED not assembled in 001R model 2 Mini USB Programming Connector 3 microSD card slot not assembled in 001R model 4 DCU cable RJ 14 jack 5 AUX port not assembled in 001R model Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Overview SECTIONS Rear Panel Features F1DN002 3R 1 Power LED not assembled in 002R and 003R models 2 Mini USB Programming Connector 3 microSD card slot 4 DCU cable RJ 14 jack 5 AUX port Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Overview Table of Contents 2 Tamper Evident Label The Belkin Secure DCU uses a holographic tamper evident label to provide visual indications in case of an enclosure intrusion attempt This label indicates white dots or the text VOID once removed When opening product packaging inspect the tamper evident label IMPORTANT NOTICE If for any reason the tamper evident label is missing appears disrupted or looks different than the example shown he
19. kin Technical Support at 800 282 2355 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Overview Table of Contents 2 Section 2 Overview Security Features Belkin s Secure KVM Switch is the most advanced and secure commercially available KVM Switch available today The Belkin Secure DCU is an accessory which is designed to improve the usability of Belkin s Secure KVMs and therefore must provide a similar set of advanced security features Below is a summary of some of the key security features incorporated into the Belkin Secure DCU Improved User Situational Awareness The Belkin Secure DCU provides clear indications of selected channel through number as well as programmable text and color for FLDNOO2R and FIDNOO3R models only Non Reprogrammable Firmware The Belkin Secure DCU features custom firmware that is not reprogrammable preventing the ability to remotely attack the DCU control logic Active Always On Anti Tamper The Belkin Secure DCUactive enclosure anti tamper system prevents the DCU electronic circuitry from being accessed and tampered with by permanently disabling the product once tampering is detected Holographic Tamper Evident Label A serially numbered holographic security tamper evident label is placed on the Belkin Secure DCUenclosure surface to provide a visual indication if the product enclosure has been opened or compromised Belkin Secure Desktop Controlle
20. link to indicate that there is a new message Other KVM functions are still functional e To view all messages the user should double click the select key F1DNOO3R or push both 2 and 3 buttons F1DNO002R navigate to the message box and press select Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Messages 1 Mouse device rejected no HID device found When problem is fixed bad mouse device removed for example message will disappear Messages Press select again to close message dialog Operation Table of Contents If the device connected to CAC is qualified but all four channels are disabled as indicated by the four X in the CAC area i 1 ThunderNet 2 ERP System 3 Classified CCTS internet and Extran When device connected to CAC is not qualified the MSG key will blink and the following icon will appear in the CAC area EZE 2 ERP System 3 Classified CCTS internet and Extra e Toresolve problem connect another qualified device Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 4 If the KVM anti tampering system was triggered the following message will appear in the Belkin Secure DCU display Belkin Secure DCU can still being used with another Secure KVM KVM Anti Tampering System Triggered Call your system administrator If the Belkin Secure DCU anti tampering system was
21. lkin Secure DCU to change the files stored on this microSD or files card may become unusable Note During configuration loading from microSD card the KVM may not be used KVM behavior during configuration loading is similar to a tampered device Windowing KVM will show fast automatic sequencing of channels Make sure that the microSD card is properly inserted at the Belkin Secure DCU microSD card slot before attempting to load a configuration file e To access this setup option select the fifth line from setup menu to enter the Load configuration menu Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 e Once in the Load configuration screen you can scroll up and down to select the proper configuration file from the list Note that configuration file must match the current system that the Belkin Secure DCU is connected to at the time of loading Configuration file format is DCU followed by System Configuration character and the 3 digits of sequential numbers System Configuration can be 2 2 port KVM 4 4 port KVM 8 8 port KVM F 16 port KVM Before you load a configuration verify that this character matches your current system configuration or loading process will fail microSD cards supplied by Belkin includes one sample configuration file for each of the above system configurations You can use these files if you didn t save your configuration on the card before Inst
22. n is similar to 4 ports operation demonstrated above with two exceptions 1 List of channels in Belkin Secure DCU Main screen is longer than one screen 2 Selected channel always shown Either on top or bottom of the list The following example will use FLDN108F 8 ports secure KVM to highlight the operational differences e In Belkin Secure DCU Main screen you can scroll down to channel 8 Still selected channel 1 in this case is fixed to the top of the list e Note that in this case as channel 8 does not have CAC X CAC will Note that CAC port selected channel is 1 and the number 1 appears on automatically enter freeze mode and will remain on channel 1 top of the CAC column e If channel 8 is now selected it will be marked and fixed to the bottom of the list Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation Table of Contents 4 Abnormal Operation This section provides additional information about Belkin Secure DCU abnormal operation e If keyboard or mouse devices are not qualified the MSG key will blink Note Whenever there is a new message that was not yet accessed by the user before the MSG key will blink re 1 ThunderNet 2 ERP System X 3 Classified CCTS X internet and Extranet D e Once a message was accessed it will remain in the messages screen until the problem is fixed e If keyboard or mouse devices are not qualified the MSG key will b
23. n of English default Spanish French German and Russian Selected language appears at the top right corner of the screen when channel text is entered Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Spanish Keyboard Layout br QL WL ei t vu Ur Pe GN amp Aut HM 34 tl oye OL tL 203 L456 78 olo Lt Ls jen A I oj PNI i En EP Capstock a sidi f giih iLK E ES MN SULA Lz x elv b hnm h ast Ji Deij Shift Ctri d Alt jj il Alt Ctrl j French Keyboard Layout af mE Y gE E Er SOE gt keklek LUCL etale LaLa lhk p E 4 Te La LZ NN ot Lyle i Lo i po SN kenka sla filed lbs de adm eg er b we vB m i EN Msn pa LE At ak ker German Keyboard Layout ET RENE EE EE a ae ae aLaladslalstelsleletelel l jap i r LEN zhu eal py a alwer hese La JL SL d f 9 i h j IL k IL 4 Enter shit yx elviblalmb h a i Jos At Ctrl Ctr L Alt Jk 7 a Er O E E E Russian Keyboard Layout Installation SECTIONS Option 8 Reset to Factory Defaults This function allows the system administrator to erase all Belkin Secure DCU configurations and reset the product back to production state This function may be used before moving the product from one environment to another o
24. ng supplied DCU cable DCU RJ 14 jack to the Secure KVM DCU jack Note Connection must be direct no switching or connections to other devices allowed Step 2 Power up e Power up user display e Power up the Secure KVM e Verify that KVM front panel LEDs indicating that channel 1 default channel is selected e Models F1DNO002 3R Check that the Belkin Secure DCU display is illuminated and check that it is indicating that channel 1 is selected and no messages appeared e If using FLDNOO1R Check that the Belkin Secure DCU push buttons are illuminated and are indicating channel 1 Note Green LED at the back of the Belkin Secure DCU indicating that the product is properly powered If LED is not illuminated refer to Section 5 below for troubleshooting guidance Note When Belkin Secure DCU is connected to a Secure KVM the Secure KVM front panel push buttons become disabled Note If using the FLDNOO1R the installation is now complete You can skip the rest of this section Note If the Belkin Secure DCU is connected after Secure KVM power up or if DCU was momentarily disconnected and reconnected then the Belkin Secure DCU will be inoperative Secure KVM will continue to work without Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 and interaction with the connected Belkin Secure DCU To use the Belkin Secure DCU again restart KVM when the product is connected First Power Up after Belkin
25. or 2 in the below diagram located at the unit s rear panel Mini USB to USB Type A jack adapter can be ordered separately Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Note At any time that the USB keyboard is connected to the Belkin Secure DCU KVM may not be used and KVM behavior is similar to tampered device KVM Combiner will show fast automatic sequencing of channels Selecting channel 1 will enable free text writing Typing language appears at the top of the screen English in this example Installation Table of Contents Type text using keyboard EN e You can use the right left arrows to move and the delete key to delete typed text Also you can use Home End Insert Shift and Caps lock as necessary See 2 Channel 2 1 ThunderNe ot ttv mete 3 Channel 3 4 Channel 4 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 e When text typing is completed press the keyboard enter key or the select key for FIDNOO3R The product will prompt to enter text color 1 ype text using keyboard FI gt 1 ThunderNet 2 Channel 2 3 Channel 3 4 Channel 4 e Use up down buttons or keyboard arrows to move up and down in the color palette To select a color press keyboard enter or select button center key Installation Table of
26. or LCD provides clear and intuitive indications of the CAC status Manual and automatic display backlight adjustment The Belkin Secure DCU color LCD designed to operate in wide range of lighting conditions High dimming ratio is available through manual brightness control or through ambient light sensor automatic control Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Multilanguage support The F1DN002 3R models support network resource name customization in English German French Spanish and Russian Administrator Lock Unlock Advanced DCU settings are locked to prevent access by unauthorized users Administrator may access these settings through the use of special unlock microSD card Overview Table of Contents 2 Equipment Requirements Cables Belkin Secure DCU requires one RJ14 custom cable available from Belkin Cable supplied with the unit is 6ft long You can use other cables with a maximum length of approximately 50ft DCU Cables e F1D9026 06 CABLE RJ14 6P6C 26AWG UNSHIELDED DCU CABLE 6 e F1D9026 50 CABLE RJ14 6P6C 26AWG UNSHIELDED DCU CABLE 50 Important Do not connect to PoE LAN switches or LAN ports or you may damage connected equipment or DCU Secure KVM You can connect the DCU only to Belkin s Secure KVM units that support DCU For the latest information on product support see the Belkin website http belkinbusiness com Note that FLDNOO
27. r Unit DCU User Manual 8820 00778 Rev A00 Secure Packaging Tear away packaging ensures secure delivery of the product as it is routed to the end user Common Criteria EAL 4 Listing The Belkin Secure KVM Switch and the Belkin Secure DCUare listed by the Common Criteria organization Belkin s DCU is Common Criteria validated to EAL 4 Evaluation Assurance Level 4 to assure the highest level of protection Overview Table of Contents 2 Operational Features The Belkin Secure DCU was designed to enhance the usability and ease of use of the Belkin secure KVM systems Below is a summary of some key operational features incorporated into the Product Textual Display of network resource name The F1DN002 3R color LCD presents available network numbers along with administrator programmable network resource name in clear text Up to 16 channels may be displayed and controlled through the FIDNOO3R Custom network resource color The F1DNO002 3R LCD enables network resource name coloring customization by the system administrator to enable easy user recognition Clear textual DCU and KVM error messages The F1DNO002 3R is designed to provide clear error messages resulted from abnormal KVM or the DCU operation Easy configuration using microSD card F1DN002 3R enables easy deployment of multiple systems using Save and Load functions and microSD storage card Clear indication of CAC status The Belkin Secure DCU col
28. r to troubleshoot installation and configuration issues e To access the Setup Reset to factory defaults option select the eighth line from the Setup menu and enter the Reset to Factory Defaults menu e The Belkin Secure DCU will prompt for reset approval If Yes option is selected the product will reset and return back to factory settings Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation Table of Contents 4 Section 4 Operation When the Secure KVM and the Belkin Secure DCU are properly installed and 1 Inte rn et configured the system is ready for use Default channel after power up is channel 1 all KVMs except for Windowing KVMs as indicated by channel a a select LED 1 illumination at the Secure KVM front panel and on the Belkin 2 Classified ERP Secure DCU display In the following example we will use a four port Secure KVM to demonstrate 3 Red AF the Belkin Secure DCU operation Note Operation of FLDNOO2R model is similar to FLDNOO3R described here 4 Black Navy but instead of the up down and select push buttons use the 4 illuminated push buttons to control the cursor location and state Operation of F1DN001 2R is simply done by pressing the illuminated buttons on the Belkin Secure DCU The illuminated push buttons are actually and extension of front panel push buttons of the KVM and behave exactly the same Note once connecting the Belkin Sec
29. re please call Belkin Technical Support at 800 282 2355 belkin 12345678 Belkin Holographic Tampering Evident Label Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Active Anti Tampering System The Belkin Secure DCU is equipped with an always on active anti tampering system If mechanical intrusion is detected by this system the DCU will display a message stating the product that has been tampered with If the product indicates a tampered state please call Belkin Technical Support and avoid using the product Overview Table of Contents Product Specifications Part No Enclosure Power Requirements No of Channels supported No of Users Supported Displays Size Display Resolution Display Color Depth Display Technology KVM Interface Other Interfaces FIDNOO1R FIDNOO2R FIDNOO3R Impact Resistance ABS Plastic 5V DC 1A maximum from connected Secure KVM unit 16 maximum 4 maximum in F1DN001 2R model 1 3 5 inch diagonal F1DNO0O02 3R 240 RGB x 400 F1DN002 3R 65K F1DN002 3R a Si with white LEDs for backlight RJ 14 jack for Belkin Secure DCU bus This interface uses special Belkin Secure DCU cable supplied with the product Mini USB Type A female connector for administrator keyboard connection adapter cable must be ordered separately microSD card slot AUX control and monitoring port available in FLDNOO2 3R only Belkin Sec
30. ries should be directed to support Qbelkin com Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 belkin com O 2013 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows Windows Vista Microsoft and IntelliMouse are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS and Mac are trademarks of Apple Inc registered in the U S and other countries
31. rough a color display This product significantly improves user s situational awareness and therefore enhances security and productivity for users that operate continuously in multiple domain secure environments This User Manual provides all the details you ll need to install and operate your new DCU in addition to troubleshooting guidance in the unlikely event of a problem Reporting Belkin Product Security Vulnerability Package Contents Belkin Secure DCU RJ14 6 ft DCU Cable USB programming cable F1DNOO2R and F1DNOO3R only This User Manual If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov_security belkin com or our technical support line at 1 800 419 5546 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services Any support inquiries should be directed to support belkin com Important This Switch is equipped with always on active anti tamper system Any attempt to open the enclosure may activate the anti tamper system and render the unit permanently inoperable If the unit s enclosure appears disrupted or if all the port LEDs flash continuously please call Bel
32. t of the DCU Programming Kit Video Problem No video image in user display all channels specific channel Solutions Refer to the applicable Secure KVM troubleshooting guide in User Manual Problem is not related to Belkin Secure DCU Keyboard Problem Keyboard rejected by KVM see message below Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Troubleshooting SECTIONS Mouse Problem Mouse rejected by KVM see message below Solutions Problem is not related to Belkin Secure DCU e Change user mouse device e Follow Secure KVM User Manual guidance Problem CAC is not working one channel only Indicated as X on Belkin Secure DCU display Solutions e Make sure that connected PC is powered and loaded the OS e Check that device is working properly when connected directly to the PC e Check that there is a CAC USB cable connected between that PC and the required CAC port in the switch e Follow Secure KVM User Manual guidance Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Information Table of Contents Section 6 Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin International Inc of 12045 E Waterfront Drive Playa Vista CA 90094 declare under our sole responsibility that the products FIDNOO1R F1DNOO2R F1DNOO3R to which this declaration relates
33. ugh ambient light sensing 2 Manual mode in this mode the user manually selecting comfortable intensity by entering numbers from 1 dim to 10 maximum brightness e To access this setup option from the setup menu enter the fourth line Display backlight e You can select Auto for ambient light sensor corrections or manual to enter brightness value manually Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 In manual mode use the up down buttons to increase or decrease the indicated value and the select button to select a value For Auto mode use the up down buttons to check the Auto mode checkbox Brightness will adjust based on ambient light sensor readings with 5 seconds average and delay to prevent flickering Installation Table of Contents Option 5 Load Configuration The Belkin Secure DCU enables complete save and load of product configuration on a special microSD memory card same card that used to unlock the Belkin Secure DCU This function may save time when system administrator wants to deploy a small or large number of systems with similar settings Note Only microSD card supplied by Belkin will work with Belkin Secure DCU Special binary formatting required to properly operation in the Belkin Secure DCU Note Belkin MicroSD card is not included with this product and has to be order separately Note Do not use PC or devices other than Be
34. ure DCU to the switch the front panel e The user uses up down push buttons to move the arrow to channel 2 push buttons of the KVM are disabled KVM is still switched to channel 1 1 Channel selection on FLDNOO3R You can select which computer you wish to control using the Belkin Secure DCU through the following actions 1 ThunderNet e Default display after Belkin Secure DCU and KVM power up indicating channel 1 KVM channel selected is 1 Arrow is pointing to the default e channel 1 gt 2 ERP System 3 Classified CCTS internet and Extrane Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation Table of Contents e The user presses the select button to select the channel where the arrow is channel 2 Channel 2 selected as indicated by the red cursor 1 ThunderNet gt i 2 ERP System 3 Classified CCTS internet and Extrane e The user may use keyboard shortcuts to switch to another channel In this example if the user types Control Control 4 the KVM switches to channel 4 as indicated in the Belkin Secure DCU display 1 ThunderNet 2 ERP System 3 Classified CCTS Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Operation Table of Contents 2 Normal operation with CAC CAC status is presented at the right side of the display area to the right of the vertical divider line This area is empty if no
35. ure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 User interface Sensors Languages Supported Operating Temp Storage Temp Humidity Dimensions Weight Security Accreditation Made in Product design life cycle Four illuminated channel select push buttons available in FIDNOO1 2R only One toggle switch with up down select actions FIDNOO3R model Ambient light sensor English French Spanish German Russian 32 to 104 F 0 to 40 C 4 to 140 F 20 to 60 C 0 80 RH non condensing 140 W x 90 D x 110 H mm 5 51 W x 3 54 D x 4 34 H inches 0 25 Kg 0 55 Ibs Common Criteria EAL 4 U S A 10 years per MIL HDBK 217E Installation Table of Contents 3 Section 3 Installation Before Installation Unpacking the Product Consider the following when deciding where to place the Belkin Secure DCU Before opening the product sealed packaging inspect the seal condition to n assure that product was not accessed or tampered during delivery If packaging seal looks suspicious contact Belkin support and do not use the product User access to the Belkin Secure DCU push buttons is required e DCU to KVM cables length Cables typically may be extended to a distance of 8 meters e The Belkin Secure DCU must be in the user s primary field of view After seal removal inspect packaging content to verify that required components included See packaging content list
36. usable Make sure that the microSD card is properly inserted at the Belkin Secure DCU microSD card slot before attempting to save a configuration To access the Save configuration option select the sixth line from the setup menu and enter the Save configuration menu Installation Table of Contents e Press the select buttons to save the current configuration into the card Option 7 Language This option allows system administrator to set the channel name text language Selected language will accept USB keyboard in that language and enables customized channel text to appear on the LCD e To access the Setup Language option select the seventh line from the setup menu and enter the language selection menu e If file save process was successful message will appear with the saved file name File name is defined automatically by the Belkin Secure DCU based on the following rules o DCU o Followed by System Configuration character see above in Load Configuration o Followed by 3 digits of sequential number one more than last file saved on that card Note that saved configuration can be loaded only on systems with same configuration Note that the microSD card supplied by Belkin may store up to 1 000 different configuration files Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Installation Table of Contents The language selection menu enables selectio
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