ITIC USER MANUAL
Contents
1. NOTE See PROFILES section page 8 Excavation Information to auto fill your routinely used information Type of Work Enter the specific type of work to be performed Field locators need to know the specific reason for excavation rather than the work method Do not use the words Emergenoy or Dig Examples Install Sign Install secondary Electric Hepair Gas Service Excavation Information Work Being Done For Enter the name of the person company or Work Being Done For organization the work is being done for Type of Work Permit Area Marked in White Explosives Permit If you have a permit for your excavation enter the permit number here All necessary permits must be obtained prior to excavation Type of Work install Explosives INSTALL CATV MAINLINE If you are using explosives during the excavation select DEINER dia c a Y for VES otherwise select N for no INSTALL ELEC SERVICE INSTALL FENCE INSTALL GAS AND ELECTRIC SERVICES Area Marked In White INSTALL GAS MAINLINE If your excavation area has been outlined in white flags INSTALL GAS SERVICE or paint select Y for yes otherwise select N for no INSTALL POLES INSTALL SEWER MAINLINE Type keywords install water backhoe etc to generate a FYI list of options Make a selection from the whenever possible PROFILES TIC gt Step d Contact Information JAKE CHAMBERS Alt Contact Crea2. and color coded information For best results we recommend that this document be printed in COLOR N Celebrating 30 years of service men N ONE CALL CONCEPTS ON When safety is on the line ON CONTENTS INTRODUCTION TABLE OF CONTENTS LIVE CHAT READY GET SET GO ITIC USER INFORMATION EXCAVATOR INFORMATION STEP 1 Onsite Contact Information STEP 2 Excavation Information PROFILES STEP 3 Location Information STEP 4 Start Date Information WORK TO BEGIN DATE SUBMITTING YOUR LOCATE REQUEST UTILITY NOTIFICATION LIST UPDATE TICKET VIEW A LOCATE REQUEST TICKET SEARCH APPROVED ABBREVIATION LIST DISTANCES AND MEASUREMENTS Celebrating 30 years of service ONE CALL CONCEPTS When safety is on the line LIVE CHAT X INTERNET TICKET PROCESSING T INTRODUCING ITIC LIVE HELP Keep getting an Incomplete Ticket notice Need help setting up multiple accounts Having difficulties describing your work area ITIC Live Help is here for you ITIC Live Help is an interactive chat program created to assist ITIC users in real time ITIC Live Help has many benefits Here are a few Speed amp Accessibility Access ITIC Live Help from the same ITIC page used to file the locate request so you get help the moment you most need it Our ITIC experts will assist you immediately while you continue working on your locate request Many users prefer ITIC Live Help to waiting for a return call or emall Redu
3. LOCATE REQUEST INTERNET TICKET PROCESSING The ITIC Main Menu appears upon login If GET SET any Bg In this section you will learn to prepare Gijic SEE TB OTT 07 11 locate requests Use the Buttons Below to Navigate Through The ITIC Application noni n iid GO Click Submit a Locate Request Submit a Locate Request NEED Main Menu Help Chat Live 2 H ELP Circ Hawaii One Call Click on the Chat Live icon at the top of any page to chat with an ITIC operator while you are processing your locate Company req u ests se TOREN BROTHERS CONSTRUCTION E CA H ours A Address 19 Street ODD LANE ITIC USER INFORMATION Phone No 555 555 5555 Ext Contact EDDIE DEAN Best Time EXCAVATOR INFORMATION Mon Fri 8a 5p City TULL Email Address briancasey occinc com Fax No 555 555 5566 Untitled Help on Contact Fax Phone Each field has a pop up help box Fax number for the excavator if available Utilities may respond using this fax number listing the field definition 7 requirement Index Back M Forvard B Close Activate pop ups by clicking on the field titles The ITIC system will not allow you to enter special characters such as 2x Ta E SUBMIT A LOCATE REQUEST NTIC ITIC USER INFORMATION Phone Number and Ext User Name These fields will auto fill with the Enter YOUR first and last name as information associated with your lo
4. OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE MILE 0 10 0 20 0 30 0 40 0 50 0 60 0 70 0 80 0 90 110 220 0 25 0 33 660 0 5 0 66 0 75 1760 MILE MILE MILE MILE MILE MILE MILE MILE MILE YARDS YARDS MILE MILE YARDS MILE MILE MILE YARDS 028 1056 1584 2112 2640 3168 3696 4224 4752 330 660 1320 1760 1980 2640 3920 3960 0280 FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET Click on the Chat Live icon at the top of any page to while you are processing your locate requests NZ X
5. enter the name of the road that work is actually taking place on in the Street Name field If work is taking place on an unnamed road list unnamed rd in the street name field and enter the nearest road to intersect the dig street unnamed rd in the intersecting street field In the last example you would enter unnamed rd in the Street Name field and Elm Ave in the Closest Cross Street field SUBMIT Location Information Continued Large amp Multi Address Worksites If your worksite involves property on multiple addresses you must file a separate ticket for each work site In other words if you are installing 15 different sewer laterals at 15 adjacent addresses you must file 15 separate tickets Continuous Dig Some large excavation projects such as utility main line installation can be completed on a single ticket In order to fit onto one ticket the work area must be a continuous excavation must be confined to a single county and must not extend onto the property of multiple addresses Example Mark entire road right of way of Elm St from Murphy Ave going S for 2 mile to Smith St then mark entire rd right of way of Smith St going W for SOOft to Westgate Lane then mark entire rd right of way of Westgate Lane going N for 1 mile E E E E Route Work Non continuous route type work can be included on a single ticket if the work is on either side of the street and if the sites are not more than 7
6. for the location you entered as the excavation address Please examine the map Centered in the mapping window is a red bordered red shaded excavation polygon that should completely enclose the excavation site If the excavation polygon completely covers your dig site press the 2 and your ticket will be released immediately for locating If the excavation polygon does not enclose the dig site press the review button 4 and your ticket will be queued for review at the call center If you would like to change information approve button ITIC Map Tools Screen If the system finds the site location the following box Right will appear over the mapping application Read the directions entirely before continuing Once the box is closed it can be viewed again by clicking Display Help in the top right corner of the map on the ticket before continuing press the cancel button INE CALL CONCEPTS HONOLULU County HI HONOLULU DOLE ST MARK ENTIRE LOT x CADE hp R SADE DR amp DEP SUBMIT A LOCATE REQUEST 20 i3 Z INTERNET TICKET PROCESSING Remember it is very important that the entire excavation area be included within the red box ONE CALL CONCEPTS HONOLULU County HI City Place HONOLULU Street Address 1510 ALEXANDER ST Intersection DOLE ST s gt a ws MARK ENTIRE LOT 4 Marking Instructions v is Review Display Ticket Help 1 Submitting Your Locate Request Continued Ticket Pag
7. 36 Lon East 92 42 35 Zone will auto fill for certain format types SUBMIT INTERNET TICKET PROCESSING i Location Information Continued Remarks CALLER REQUESTS DEPTH OF LINES Remarks2 Remarks These fields are used for any additional notes that may apply to your locate request Click the Search button to view a list of commonly used remarks AREA WILL BE MARKED IN WHITE BEST INFORMATION AVAILABLE BEWARE OF DOG KNOCK ON DOOR FOR ACCESS CALL CENTER NOTE NEC EMERGENCY FOR CALLERS COMPANY CALLER GAVE LATITUDE AND LONGITUDE CALLER GAVE THOMAS GUIDE PAGE CALLER GAVE TOWNSHIP RANGE SECTION INFO CALLER GAVE TRSQ FAX A LOCATE ENTERED THROUGH ITIC IMPORTANT Do not list marking instructions in the Remarks field All marking instructions must be listed in the Location of Work field Cancel Select Click on the Chat Live icon at the top of any page to while you are processing your locate requests 2 SUBMIT i START DATE INFORMATION Ticket Type This field will default to ROUTINE Only 5 business day notice tickets can be processed via ITIC Step 4 Start Date Information Ticket Type ROUTINE Y lt April 2013 May 2013 gt Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa 1 2 344 Ac 12 00 AM 5 6 7 8 9 10 11 12 13 14 15 25 26 27 Work To Begin Date April 25 2013 28 29 30 acoge quer luz gt Ga Work to Begin Date These fields wi
8. 50ft apart If the work area skips from street to street it is not a route type ticket and must be split into multiple tickets Common examples of route type work include installing poles planting trees installing signs etc Example Mark a 10ft radius of the 1st 2nd 4th eth and 7th power poles located S of Bear Creek Road and N of Anne Lane on the W side of 2 7th St There are 8 poles at this location The poles to be replaced are marked with orange flagging Total length of work site approx 1600ft IMPORTANT There is no such thing as a Blanket Ticket If you are a subcontractor and you are excavating protect yourself and your company by filing a locate request A general contractor s ticket does not apply to anyone except the general contractor Similarly a property owner s ticket does not protect a professional excavator from liability Driving directions must include approximate distance and D direction N S E W NE SW etc SUBMIT A LOCATE REQUEST i STEP 3 Location Information Continued Use ONLY the following approved abbreviations when formatting the location of work or driving directions Tickets formatting with abbreviations other than those shown will be returned to the user for correction East E Feet F Inches IN Coord Type Lat North Lon East Zone Miles MI North N Northeast NE Southwest SW West W Yards YDS Northwest NW South S South
9. ES TeH complete and accurate as possible so the utilities know where any excavation will be taking place Marking instructions must on describe the entire area where the excavation will take place NOT what utilities need to be marked Coord Type IMPORTANT Please provide driving directions from a known intersection any time the dig site does not have a numerical address or is not located at an intersection Driving directions must include approximate distance and specific direction N S E W NW NE SE or SW Example FROM MAIN ST GO N ON 1ST ST 10O00FT THEN LOCATE 20FT OUT ON W SIDE OF 1ST ST GOING N TO MONROE ST Work Taking Place at an Address Enter the address number in the address field and the street associated with it in the street name field For example Mark entire front half of lot Mark 1 Oft radius of house Mark from front corners of house to rear lot line for width of lot gt Steps 4 Location Information City Place HONOLULU Dini di 1510 Be sure to clearly describe the entire Street ALEXANDER ST Closest Cross Street Pan extent of the work area MARK ENTIRE LOT Location of Work Lat North Lon East Remarks Remarks2 Please do not use J or for feet amp inches as some printers can t print these characters It s best to use feet ft foot and inches or in SUBMIT Location Information Continued Work Taking Place or Starting At an Intersection I
10. INTERNET TICKET PROCESSING Celebrating 30 years of service ONE CALL CONCEPTS When safety is on the line TIC USER MANUAL Your comprehensive guide for using ITIC to process Locate Requests on line HAWAII ONE CALL ZW T UPDATED APR 18 2013 INTRODUCTION X Z INTERNET TICKET PROCESSING WELCOME USER Welcome to ITIC You will find a comprehensive step by step guide for processing your locate requests online in the following pages We have included a detailed description of the innovative tools and features that have been added to this newly revised version of ITIC We have designed this manual to provide the knowledge required for the efficient submission of accurate ITIC locate requests We ve packed a lot of information into these pages and have arranged it in a streamlined user friendly format It is loaded with visual examples and helpful hints We think it is best to read it from beginning to end before you start but the design also facilitates quick references to specific subject matter So what are you waiting for Let s get started And remember our skilled operators are here to help Assistance is available through the telephone e mail and our newest feature ITIC Live Help Chat That s right you can get live help while you are processing your locate requests See page O03 for details An important word from the editor This document contains many color drawings actual screenshots
11. appropriate street field List any additional names also known as or AKA in the Location of Work field For Instance In the Location of Work enter Main St Us Hwy 14 This information should be entered as Main St aka Us Hwy 14 NEED HELP Click on the Chat Live icon at the top of any page to chat with an ITIC operator while you are processing your locate requests L Hours od Mon Fri 8a 5p L ocati Coord Type Abbrev When entering the can abbreviate the Z INTERNET TICKET PROCESSING Location Informatio Island City Place Street on of Work Lat North Remarks Remarks2 ations information in the street fields you street modifiers and directional information For example enter N Main St instead of North Main Street The following is a list of suggested abbreviations for street name modifiers Avenue AVE Boulevard BLVD Circle CIR Court CT Drive DR Highway HWY Interstate 70 Parkway PKWY Place PL Street ST Terrace TER Trail TRL Location Information Continued Location of Work Enter marking instructions and any driving directions in this field Below are Location Information a few things to remember when formatting your instructions Island All locate requests require SPUR MARKING INSTRUCTIONS in the T Location of Work field Marking instructions should be as
12. ced Repetition ITIC Live Help is in a simple text format which can easily be shared between several ITIC experts here s no need to explain a problem to several representatives if more than one ITIC expert assists you they can quickly familiarize themself with your situation by reviewing the conversation Easy Documentation With ITIC Live Help you can easily copy paste and save the session for later reference ITIC Live Help can even email a transcript of the conversation to you Education amp Training The more you correspond with our ITIC experts the better you will become at filing locate requests online As your ITIC skills grow so will the number of your tickets that are released directly from review ITIC Live Help is available Monday through Friday from 8am 5pm If Live Help is not available you may leave a message and an ITIC expert will respond as soon as possible Celebrating 30 years of service ONE CALL CONCEPTS When safety is on the line d y ITIC LIVE HELP Live Help Powered By Crafty Synta ONE CALL CONCEPTS ONE CALL CONCEPTS p Welcome to ITIC Live Help Please Enter your name below in order to begin Name John Doe Question Can you tell me how to set up multiple ITIC accounts for my company SEND LOGGING IN TO INTERNET TICKET PROCESSING Click the Hawaii button found at the top of the Utility Notificati
13. dress the city physically Enter the name of the city or Enter the number of the address where closest to the worksite place where the work is taking the work will take place Lot building This will not necessarily place If work is taking place PO box or rural route numbers are not be the same city as the outside of city limits enter the addresses and should not be used If there mailing address name of the nearest city to is no physical address leave this field blank where the work is taking place Location Information Island County HONOLULU City Place HONOLULU House 2200 Closest Cross Street Street SEAVIEW AVE MARQUES ST MARK ENTIRE ROAD RIGHT OF WAY OF SEAVIEW AVE FOR WIDTH OF ADDRESSES 2200 2210 AND 2220 SEAVIEW AVE Location of Work Coord Type NOTE If you are referencing multiple addresses to describe your dig site only enter one address in the House field and reference the rest of the addresses in the Location Of Work field Click on the Chat Live icon at the top of any page to while you are processing your locate requests SUBMIT A LOCATE REQUEST STEP 3 Location Information Continued ME Street Name Closest Cross Street Enter the street name associated with the Enter the name of the intersecting street closest to where address If there is no address enter the the work will take place The closest intersecting street may name of the street in which th
14. e Map Satelite Hybrid occ amp ADe b R SLADE DR GLADE POWERED EY Google a You may use the Change Shape and Change Size buttons to alter the shape and or size of the Red Polygon until it completely encompasses your work area If the red box is in the correct location and you are able to cover the entire dig area click the Submit Ticket button Submit Previous and you will be presented with the Utility Notification Ticket Page screen Next Page Click the Review Ticket button if the box cannot be altered v to contain the entire dig site This will submit the ticket for Review Dis play review at the call center Ticket Help Mite Hybrid OCC SUBMIT 2 Utility Notification List UTILITY NOTIFICATION LIST HONOLULU BOARD OF WATER S 808 748 5397 OCEANIC TIME WARNER CABLE 808 330 4744 PACIFIC LIGHTNET INC 808 791 3000 THE GAS COMPANY 808 594 5575 lt GO BACK CANCEL NEXT STEP gt At this point clicking Next Step will submit your request directly to the utilities shown on the Utility Notification List If you choose Cancel the ticket will NOT be submitted and you will be returned to the ITIC Main Menu Clicking Go Back will return you to the location information page of the request ATTENTION n The call center will send you a confirmation copy of your completed locate request Please note that it is your responsibility to verify that ALL information i
15. e digging will not necessarily be a major intersection This information is take place on or along required if there is no address listed for the worksite Location Information Closest Cross Street Street Location of Work Lat North Lon East Remarkst Remarks2 ADDRESS TIP Use keyword searches start typing in the Street name ex ch to generate REMEMBER a list of street name options Select from the Do not list multiple drop down lists whenever possible but only if correct ERR AOS E This works for both street fields Gi single street field 7 If you would like R to list nearby od KAAKEPA PL major intersections KAAKEPA ST reference them in the Street Ka KAHUA ST Location of Work field KALIKA PL SUBMIT A LOCATE REQUEST ADDRESS LOCATION DESCRIPTION TIPS Unnamed Street Enter the appropriate description in the Street Name field if the street does not have a proper name i e unnamed county road hwy 71 west bound exit ramp alley RR tracks Give driving directions to the site when doing so Format the driving directions by referring to an intersection of 2 named roads in the Location of Work field In the Location of Work enter From Elm Ave go N on Main St approx 400ft to unnamed road go w on unnamed rd approx 350ft to vacant lot on n side of rd Multiple Names for Street If the street has more than one name enter only one of the names in the
16. east SE These fields are used to enter Lat Lon coordinates and require a specific format to obtain accurate results This information is not required Coord Type Lat North y NAD27 DEC LAT LON DECIMAL NAD27 DM GPS DD MM MMMMM NAD27 DMS LAT LON DMS NAD27 SPCS STATE PLANE FEET NAD27 UTM METERS NADS83 DEC LAT LON DECIMAL NAD amp 83 DM GPS DD MM MMMMM NADS83 DMS LAT LON DMS NAD amp 3 SPCS STATE PLANE FEET NAD amp 3 UTM METERS Coord Type Lat Morth Other equested Location Search Results e State Plane Coordinate Feet SPCS Lat North 1721245 57 Lon East 441728 68 e State Plane Coordinate Meters SPCS Lat North 524647 84 Lon East 462239 34 e UTM should be entered as follows Lat North 4489855 24 Lon East 5245 4 44 All necessary information is required if Lat Lon coordinates are entered fone Lon East select the correct coordinate type from the drop down menu If you do not know which format your coordinates are In enter the coordinates back in the Location Description field Enter the Lat Lon coordinates in the Lat North and Lon East fields for each format type as follows C Decimal DD DDDDD Lat North 40 56000 Lon East 92 09722 Degrees minutes and decimal minutes DD MM MMMM Lat North 38 34 885833 Lon East 92 12 474000 e Degrees minutes and seconds DD MM SS SS Lat North 40 33
17. f work begins at the intersection no driving directions are required Simply describe how far and in what direction s the work will take place For example Mark 100ft radius of above intersection Mark a square area 2oft N and W from NW corner of above intersection Mark entire W rd right of way of Elm Ave going N from Main St for 25Oft Be sure to clearly describe the entire JEE acion ai extent of the work area Island County HONOLUL City Place HONOLULU House Closest Cross Street Street KAUAI ST MARK 100FT RADIUS OF ABOVE INTERSECTION Location of Work Coord Type Zone Lat North Lon East Work Taking Place or Starting e Away from an Intersection Remarks2 If work does not begin at the intersection and is not taking place at an address provide driving directions to the worksite from an intersection of two named roads This method may also be used if work is taking place at an address but you do not have the address information For example From Elm Ave go W on Main St approx 800ft to vacant lot on N side of rd Mark entire vacant lot From Jones Hd go N on Oak Ave 450ft At that point mark entire rd right of way of Oak Ave going further N 2oUft From Main St go N on Elm Ave approx SOOft to unnamed rd then go VV on unnamed rd approx 250ft to white flag on N side of unnamed rd Mark 10ft radius of white flag Note Hegardless of which method you use to describe your work area be sure to
18. gin the ITIC user entering the information Click the Main Menu icon at the top of the page then click the Edit Account button to update Main Menu T i your main phone number Main Menu 4 Help ChatLive 2 GT IC Hawaii One Call ITIC USER INFORMATION Phone No 555 555 5555 Ext Contact EDDIE DEAN Best Time EXCAVATOR INFORMATION Company TOREN BROTHERS CONSTRUCTION Address 19 Street ODD LANE City TULL State OR e Zip 98765 Email Address briancasey occinc com Fax No 555 555 5566 EXCAVATOR INFORMATION This section will auto fill with your company information To update your company information click the Main Menu icon at the top of the page then click the Edit Account button to make changes IMPORTANT Do not use the BACK or FORWARD buttons of your web browser hls FY Internet Explorer Firefox Safari etc Any information already entered will be K DELETED Please use the buttons at the bottom of the form Contact Information Alternate Contact and Phone Number Enter the name and cell phone number of the person primarily responsible for conducting or managing the ex cavation process Use a specific person s name dispatch operator anyone or unknown are not acceptable entries The utilities will contact this person if additional information about the site is needed Contact Information Alt Contact JAKE CHAMBERS Phone No 555 555 5544
19. in MEER the Remarks field update per needs Message Number remarks update per expanded work area etc Search Cancel Verify all information on the ticket Once you have completed all necessary changes re map the entire area of excavation Click Next Step to advance to the Utility Notification Screen pg 21 To view a ticket click the View a Locate Request button on the Main Menu pg O5 Enter the ticket number for the ticket you wish to view in the Message Number field and click the Search button Main Menu Help Chat Live o vs Hawaii One Call View Ticket Message Number Clicking on Cancel will take you back to the ITIC Main Menu Search Cancel To search for an existing ticket without a ticket number simply click on the Ticket Search button found on the Main Menu pg 05 If you wish to search for your tickets enter your name or Caller ID number or both Entering fewer search fields will return more results Enter the county that is on the ticket and set the Start Date End Date to the time frame in which you processed the ticket Then Click Search ITIC will display a list of tickets meeting the criteria you entered Click on the ticket number to open the ticket for viewing or printing You can broaden your search to ALL tickets by not choosing a county or you can narrow your search by entering a street or house number For Insta
20. ll default to the 5 working day notice required by state law These fields may be modified but will not allow a start time date less than the 5 working days notice or more than 28 calendar days in advance of the request Once you are satisfied that the polygon encompasses the entire excavation area and you have selected a start date time click Next Step w Tickets sent to review after 5pm CT Monday Friday and all tickets received on weekends and X holidays will be processed as though it was received on the following business day SUBMIT i Submitting Your Locate Request Once you are satisfied with the information on the locate request and you have selected a start date time click Next Step At this point you will be presented with either the ITIC Map Tools Screen or a Submission Confirmation screen depending on whether the site location was found during an automatic search 7 Ticket number 1350 has been placed in review New Ticket View Ticket Finished If the ITIC Map Tools Screen is unable to find the exact match for the address street and city the ticket will automatically be sent to the call center to be mapped by an operator based on the information provided on the ticket REMEMBER If you click cancel you will lose all information previously entered for the locate request you are currently working on View Locate Polygon Help o The mapping application has found an exact match
21. nce enter 101 in the address field or Main in the Street field Pan Map Allows you to grab the map with the curser and move tt Draw Polygon Allows you to map out an area which can then be evaluated using the Search button This will show you a list of tickets that fall within the area mapped Clear Polygon Clears your currently drawn polygon NTMS National het Menagemert System Ticket Search Manage Tickets XJ hs Ticket Search Will accept partial entry Return to Menu Ticket Number Start Date Mar 17 2013 c Contact Name Caller Phone Caller ID Company Fax Email Type Of Work Work Done For Duration Explosives CT o Location information gt gt gt Any County City HAWAII Township County HONOLULU i KALAWAO Range KAUAI Section House Number Street intersecting Street Location Remarks Search Map Draw Polygon Jf Clear Polygon Map Help Popup p Na P ab Coast State Park v Kapaa Kaneohe RH Axe Honolulu Kahulu E Haleakala National k Hawaii al Kailual K 3 a Hawaii Volcanoes National Park 100 km Map data 2013 Google Ofeveille DAA a m Terms of Use District Codes for all Districts or co ist of Distnct Codes Map Help Popup Will display a list of helpful notes Users can also search for tickets through the Utility Notification Cente
22. on Center C AL homepage www callbeforeyoudig org OREGON MONTANA ee 1 Call before you dig It s the law The Utility Notification Center is the one call agency dedicated to safeguarding citizens and construction personnel who work around utilities as well as safeguarding the underground infrastructure of pipes mains and lines which bring utilities to your community On the next Dage click Gontractors Calling before beginning any excavation prevents damage to underground facilities service interruptions amp bodily injury button You will be re directed to the mE The Utility Notification Center is open 24 hours a day every day and accepts calls from contractors Hawaii One Call ITIC Login Page homeowners or anyone planning to dig in and Calling before you dig ensures that any publicly owned underground facilities will be marked according to the so that you can dig safely Home Contact AWPA Color Coc Enter your email address and password then click Login canis If you have forgotten your password click Forget your Password and we will email it to you XJ hs Hawaii One Call LOGIN Email ro Questions Chat Live Now Password Forget your Password By logging in agree to the Terms and Conditions IKeIcil RE REGISTER NOW gt FY You can read the full text by clicking the Terms and Conditions link SUBMIT A
23. r website at www callbeforeyoudig org Click on the NTMS link on the lower right side of the homepage ABBREVIATION LIST The following is a list of approved abbreviations These are the only abbreviations to be used when Above ABV Address ADD Alternate ALT Approximately APX As Soon As Possible ASAP Avenue AVE Between BTWN Block BLK Boulevard BLVD Building BLDG Cable TV CATV Circle CIR Construction CONST Court CT Development DEV Drive DR East E Electric ELEC Feet FT Highway HWY Inch IN Intersection INTER Interstate processing a ticket Please spell out the complete word when time and space are available Mile MI Mile Post MP Mount MT Mountain MTN North N Parkway PKWY Pedestal PED Place PL Property PROP Railroad RR Remove REMV Hepair REPR Heplace REPL Right of Way R O W Saint ST Service SRVC South S Square SG Street ST Subdivision SUB DIV Telephone TELE Terminal TERM Terrace TER Trail TRL Transformer TRANS Underground UG Update UPDT Utility UTIL West W Click on the Chat Live icon at the top of any page to while you are processing your locate requests gt L X and MEASUREMENTS 1 10 2 10 3 10 4 10 5 10 6 10 7 10 8 10 9 10 1 16 1 8 1 4 1 3 3 8 1 2 2 3 3 4 OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE
24. s accurate upon the receipt of a completed request There is a link located on confirmation email Click this link and view the map one more time to ensure the entire excavation area is included within the polygon drawn REMEMBER Tickets submitted to review after Spm will be reviewed the next business day If you find any errors call 1 600 424 5555 to correct the ticket If a ticket you have submitted for review lacks required information or contains errors we will attempt to contact you through the information you have provided on the ticket If we are unable to reach you by close of business your ticket will be voided and will not be sent to the utilities You will receive a notification of the your voided ticket s via email or voice message If you do not receive a copy of the completed locate request it is your responsibilit