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Grandstream Multi Port FXS Gateway GXW400x

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1. 2 Dial 047 to access the direct IP call menu 3 Enter the IP address using format ex 192 168 0 160 after the dial tone Using Star Code 1 Pick up the analog phone then dial 47 2 Enter the target IP address using same format as above Note NO dial tone will be played between step 1 and 2 Destination ports can be specified by using encoding for 71 followed by the port number Examples a Ifthe target IP address is 192 168 0 160 the dialing convention is 47 or Voice Prompt with option 047 then 192 168 0 160 followed by pressing the key if it is configured as a send key or wait 4 seconds In this case the default destination port 5060 is used if no port is specified b If the target IP address port is 192 168 1 20 5062 then the dialing convention would be VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 47 or Voice Prompt with option 047 then 192 168 0 160 5062 followed by pressing the key if it is configured as a send key or wait for 4 seconds CALL HOLD Place a call on hold by pressing the flash button on the analog phone if the phone has that button Press the flash button again to release the previously held Caller and resume conversation If no flash button is available use hook flash toggle on off hook quickly You may drop a call using hook flash CALL WAITING Call waiting tone 2 short bee
2. Grandstream recommends reboot or power cycle the gateway after saving changes REBOOTING FROM REMOTE Press the Reboot button at the bottom of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm that reboot is underway Wait 30 seconds to log in again CONFIGURATION THROUGH A CENTRAL SERVER Grandstream GXW42XX can be automatically configured from a central provisioning system When GXWA42XX boots up it will send TFTP or HTTP request to download configuration file cfgO000b82xxxxxx or cfg000b82 xxxxx xml where 000b82xxxxxx is the MAC address of the GXWA2XX It will first request cfgO00b82xxxxxx then cfgO000b82xxxxxx xml A service provider or an enterprise with large deployment of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream has a central provisioning system called GAPS Grandstream Automated Provisioning System GAPS supports automatic configuration of Grandstream devices GAPS uses enhanced NAT VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device Grandstream provides GAPS service to VoIP service providers Use GAPS for either simple redirection or with certain special
3. NOTE e The IVR announces 12 digits IP address you need to strip out the leading 0 in the IP address For ex IP address 192 168 001 014 you need to type in http 192 168 1 14 in the web browser Once the HTTP request is entered and sent from a web browser the user will see a log in screen There are two default passwords for the login page User Level Password Web pages allowed End User Level Only Status and Basic Settings Administrator Level Browse all pages The password is case sensitive with maximum length of 25 characters The factory default password for End User and administrator is 123 and admin respectively Only an administrator can access the ADVANCED SETTING Profile 1 4 and FXS PORTs configuration pages Please reference the GUI pages using the following link http www grandstream com products ip voice telephony enterprise analog gateways gxw42xx GUI zip IMPORTANT SETTINGS The end user must configure the following settings according to the local environment NOTE Most settings on the web configuration pages are set to the default values NAT SETTINGS If you plan to keep the gateway within a private network behind a firewall we recommend using STUN VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Server The following three 3 settings are useful in the STUN Server scenario 1 STUN Server under Advanced Settin
4. CONFIGURING GXW42XX VIA VOICE PROMPT EEN 28 CONFIGURING GXW42XX WITH WEB BROWSER 28 ACCESS THE WEB CONFIGURATION MEN 29 IMPORTANT SETTINGS seede erem 29 NAT SETTINGS Mm C NE 29 DIME METHOD KT abo 30 PREFERRED VOCODER COP 30 SAVING THE CONFIGURATION CHANGE beucite tuned undi niri niit npa oct tione cuts 48 REBOOTING FROM REMOTE E 48 CONFIGURATION THROUGH A CENTRAL SERVER iicet ciini tib rationi iu uci 48 SOFTWARE UPGHRADE ussicsixscsasn cd tnni nlsi puni ENEE En anaana 50 FIRMWARE UPGRADE THROUGH TFTP HTTP HTTPS ssssssseetttetttte ntt 50 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE Sais scccnctnsstsesrrsncetsintinirareerctnnntnigeninientcensens 51 CONFIGURATION FILE DOWNLOAD cad orssndurstibut quet nentes Dauer tdeo edet 51 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX seetnn 52 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD 52 RESTORE FACTORY DEFAULT SETTING eese 53 FACTORY RESET aen e E E 53 RESET BUTTON EE EE 53 VRA COMMAND 53 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 TABLE OF FIGURES GXW42XX User Manual Figure 1 Diagram of GXW4216 24 32 Panel c cccceceeeececeeeeeceeeeeeaeeeeeeeseeeeesaaeeeeaaeeeeeeeseaeeesaesesaaeeeeeeeeaas Figure 2 50 Pin Telco Connector sauna Dette eer rent Ero eee EL aee ed eene el adai aN F
5. Fax over IP QoS Transport Protocol Voice Detection VAD with CNG comfort noise generation and PLC Activity packet loss concealment LEC with NLP Packetized Voice Protocol Unit supports RTP RTCP and AAL2 protocol G168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection amp auto switch to G 711 G 711 PLO Annex II VAD CNG format encoder and decoder G 722 G 723 1A Annex pending G 726 ADPCM with 16 24 32 40 bit rates G 729 iLBC G 726 provides proprietary VAD CNG and signal estimation Out fixed power Voice Play unit reordering and adaptive jitter buffer clock AGC automatic gain control synchronization Status Decoder controlling via voice packet output header DHCP Client only T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through Fax Datapump V 17 V 21 V 27ter V 29 for T 38 fax relay DiffServ TOS 802 1P Q VLAN tagging RTP RTCP Voice Detection VAD with CNG comfort noise generation and PLC Activity packet loss concealment LEC with NLP Packetized Voice Protocol Unit supports RTP RTCP and AAL2 protocol G168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection amp auto switch to G 711 G 711 Annex PLC Annex Il VAD CNG format encoder and decoder G 722 pending G 723 1A G 726 ADPCM with 16 24 32 40 bit rates G 729 i
6. remotely manageable and scalable The GXW4200 series gateways come in three models the GXW4216 GXW4224 and GXW4232 each offering superb voice quality traditional telephony functionality easy deployment and 16 24 and 32 FXS ports respectively Each model features flexible dialing plans integrated call routing to support a pure IP network call and an external power supply SOFTWARE FEATURES OVERVIEW e 16 24 or 32 FXS ports e RJ 45 Ethernet ports e 4configurable SIP profiles e Supports Voice Codecs G711 a u Annex I amp Il G723 1A G726 ADPCM with 16 24 32 40 bit rates G729 A B iLBC T 38 Fax e Comprehensive Dial Plan support for Outgoing calls e 3168 Echo Cancellation e Voice Activation Detection VAD Comfort Noise Generation CNG and Packet Loss Concealment PLC e Supports PSTN PBX analog telephone sets or analog trunks TABLE 3 GXW42XX SOFTWARE FEATURES GXW4216 GXW4224 GXW4232 Telephone Interfaces 16 FXS ports 24 FXS ports 32 FXS ports SIP Provisioning 16 SIP accounts 4 profiles 24 SIP accounts 4 profiles 32 SIP accounts 4 profiles Network Interface 10 100 1000 Mbps RJ 45 10 100 1000 Mbps RJ 45 10 100 1000 Mbps RJ 45 Number of 16 Concurrent Calls 24 Concurrent Calls 32 Concurrent Calls Concurrent Calls except when using SRTP VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Voice over Packet Capabilities Voice Compression DHCP Server Client
7. Select either Fixed or Adaptive based on network conditions Select Low Medium or High based on network conditions e High initial 200ms min 40ms max 600ms Note not all vocoders can meet the high requirement e Medium initial 100ms min 20ms max 200ms e Low initial 50ms min 10ms max 100ms VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 SRTP Mode SLIC Setting Caller ID Scheme Polarity Reversal Loop Current Disconnect Loop Current Disconnect duration Hook Flash timing On Hook Timing Gain Disable Line Echo Canceller LEC Ring Tones FXS Port SIP User ID Default is Disabled Other options are Enabled but not forced and Enabled and forced It uses SDP Security Description to exchange key Please refer SDES http www apps ietf org rfc ric4568 html SRTP http www apps ietf org r c r c3711 html Depends on standard phone type and location Select the value according to the local Telco standard where the GXW42XX is installed Please refer to the pull down list to select Default is No If set to Yes polarity will be reversed upon call establishment and termination Set to Yes if the traditional PBX you are using with GXW42XX uses this method for signaling call termination Default is No Default is 200 In 100 1 0000 milliseconds range Time period when the cradle is pressed Hook Flash to simulate FLASH To prevent
8. V 29 for T 38 fax relay DiffServ TOS 802 1P Q VLAN tagging RTP RTCP Fax 44 0 1245 808299 DTMF Method IP Signaling Provisioning Security Management Dial Plan 3 Way Conference Caller ID Polarity Reversal Wink Network Connectivity In audio RFC2833 and or SIP Info SIP RFC 3261 TFTP HTTP HTTPS SRTP IPSEC TLS SIPS HTTPS 802 1x Syslog support HTTP and Telnet access Yes 3 Way conference with local mixing Bellcore Type 1 amp 2 ETSI BT NTT FSK and DTMF based CID Yes IPv4 IPv6 TCP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS DHCP NTP TFTP TELNET PPPoE STUN HARDWARE SPECIFICATION The hardware specifications of the GXW FXS series are detailed in Table 4 Telephone Interface FXS LEDs Network interface Power Input LCD screen Telco connector RJ 11 connectors NAND Flash DRAM Function Buttons Environmental TABLE 4 HARDWARE SPECIFICATION OF GXW42XX SERIES GATEWAYS GXW4216 GXW4224 GXW4232 16 FXS Ports 24 FXS Ports 32 FXS Ports 16 24 32 LAN Single 10 100 1000 BASE TX RJ45 Input 100 240VAC 50 60Hz Output 12V DC 5 0A 128x32 pixel 1 RJ21 50 pins 1 RJ21 50 pins 2 RJ21 50 pins Yes 64MB 128MB separate 8MB if with a slave processor 1 button for Reset Factory Reset Operation 0 C to 45 C VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Storage 20 C to 60 C Humidity 10 to 90 Non condensi
9. VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 DHCP hostname DHCP domain DHCP vendor class ID PPPoE account ID PPPoE password PPPoE Service Name Time Zone Self Defined Time Zone Language This option specifies the name of the client This field is optional but may be required by some Internet Service Providers Default is blank This option specifies the domain name that client should use when resolving hostnames via the Domain Name System Default is blank Used by clients and servers to exchange vendor specific information Default is GXW4200 PPPoE username Necessary if ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection PPPoE account password This field is optional If your ISP uses a service name for the PPPoE connection enter the service name here Default is blank Controls how the date time is displayed according to the specified time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M3 2 0 M11 1 0 MTZ 6MDT 5 It indicates a time zone with 6 hours offset with 1 hour ahead which is the US central time It is positive if the local time zone is west of the Prime Meridian and negative if it is east Prime Meridian nternational or Greenwich Meridian M3 2 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the n
10. files for the same device can be stored in one directory In addition when the field Check New Firmware only when F W pre suffix changes is selected the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 to have the devices periodically check with either Firmware Server or Config Server whenever they are defined This allows the device periodically check whether there is any new changes need to be taken similar to the AntiVirus Software to upgrade the Virus Definition files Screenshot is below Automatic Upgrade 10080 e No Yes every minutes 60 5256000 1 1 e Yes daily at hour 0 23 Yes weekly on day 0 6 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 RESTORE FACTORY DEFAULT SETTING FACTORY RESET WARNING Restoring the Factory Default Setting will DELETE all configuration information of the phone Please BACKUP or PRINT out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider There are two 2 methods for resetting your unit RESET BUTTON Reset default factory settings following these four 4 steps 1 Unplug the Ethernet cable 2 L
11. provisioning settings At boot up Grandstream devices by default point to Grandstream provisioning server GAPS based on the unique MAC address of each device GAPS provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration template are available for download from http www grandstream com support tools VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP HTTPS The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP HTTPS To upgrade via TFTP or HTTP HTTPS the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP HTTP or HTTPS respectively Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP Server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 6688 Grandstream 1 0 7 6 e g firmware grandstream com NOTES Firmware upgrade server in IP address format can be configured via IVR Ple
12. sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 SSL Private Key Password ACS URL ACS Username ACS Password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password System Ring Cadence Call Progress Tones Lock Keypad Update Disable Voice Prompt Enter SSL Private Key password here User specify the Auto Configuration Server s URL TR 069 protocol User specify the ACS Username User specify the ACS password Default is No If set to YES device will send inform packets to the ACS Frequency that the inform packets will be sent out to the ACS Set a user name for the ACS to connect to this device Set a password for the ACS to connect to this device Configuration option for all FXS ports ring cadence for all incoming calls Syntax c on1 off1 on2 off2 on3 off3 Default is set to c 2000 4000 US standards Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ONis the period of ringing ON time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Dial tone Ringback tone Busy Re order tone Confirmation
13. to enable session timer only when the remote party support this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer Default is No If set to Yes device will send an INVITE with audio vocoders upon completition of Fax to continue session in audio only For fax machines that do not send a Disconnect when fax is done This option Enables Disables the detection of silence in order to know the fax has finished The silence period is non configurable and fixed to 7 seconds Enables the use of PRACK Provisional Acknowledgment method Default is No If set to Yes device will include only the first match vocoder in its 2000K Matching Vocoder response otherwise it will include all match vocoders in same order received in INVITE in 2000K SDP VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Preferred Vocoder Voice Frames per TX G723 Rate G726 32 packing option iLBC Frame Size iLBC Payload type AAL2 G726 16 Payload type AAL2 G726 24 Payload typ
14. unwanted activation of the Flash Hold and automatic phone ring back adjust this time value On hook timing is the minimum time for an on hook event to be validated Handset volume adjustment RX is for receiving volume direction FXS gt to analog phone TX is for transmission volume Analog phone gt to FXS Default values are OdB for both parameters Loudest volume 6dB Lowest volume 6dB Default is No If set to Yes device will not use LEC to remove echo from a voice communication Configure ring cadences according to preference TABLE 11 FXS PORTS SETTINGS FXS Port Number User account information provided by VoIP service provider ITSP Usually in the form of digit similar to phone number or actually a phone number VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Authenticate ID SIP service subscriber s Authenticate ID used for authentication Can be identical to or different from SIP User ID Password SIP service subscribers account password for GXW42XX to register to SIP servers of ITSP Name Any name to identify this specific user Profile ID Select the corresponding Profile ID 1 2 3 4 Hunting Group Assign this port to a certain hunting group SAVING THE CONFIGURATION CHANGES After user makes a change to the configuration press the Update button in the Configuration Menu The web browser will then display a message window to confirm saved changes
15. 2 003 004 005 007 010 013 014 015 TABLE 5 DEFINITIONS OF THE GXW VOICE PROMPTS Menu Voice Prompt User s Options Enter for the next menu option Enter a Menu Option DHCP Mode PPPoE Mode or Static IP Mode IP Address IP address Subnet IP address Gateway IP address DNS Server IP address Preferred Vocoder MAC Address Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Enter to return to the main menu Enter 001 005 007 010 013 017 047 086 or 099 Menu option Enter 9 for confirming a option Enter 9 to toggle the selection If user selects Static IP Mode user need configure all the IP address information through menu 002 to 005 If user selects Dynamic IP Mode the device will retrieve all IP address information from DHCP server automatically when user reboots the device The current WAN IP address is announced Enter 12 digit new IP address if in Static IP Mode Same as Menu option 002 Same as Menu option 002 Same as Menu option 002 Enter 9 to go to the next selection in the list PCM U PCMA iLBC G 726 G 723 G 729 Announces the Mac address of the unit Announces current Firmware Server IP address Enter 12 digit new IP address Announces current Config Server Path IP address Enter 12 digit new IP address Upgr
16. DN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When a Grandstream device boots up or reboots it will issue a request for a configuration XML file named cfgxxxxxxxxxxxx xml followed by a file named cfgxxxxxxxxxxxx where XXXXXXXXXXXx is the MAC address of the device i e cfg000b820102ab The configuration file name should be in lower case letters For more details on XML provisioning please refer to http www grandstream com general gs provisioning guide public pdf VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it possible to store ALL of the firmwares with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration
17. IP server that the unit is behind the NAT Firewall NAT IP address used in SIP SDP message Default is blank VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Distinctive Ringtone Disable Call Waiting Disable Call Waiting Caller ID Disable Call Waiting Tone Disable Receiver Offhook Tone Disable Reminder Ring for On Hold Call Disable Visual MWI Visual MWI Type Ring Timeout Hunting Group Ring Timeout Custom Ring Tone 1 to 3 with associate Caller ID when selected if Caller ID is configured then the device will ONLY uses this ring tone when the incoming call is from the Caller ID System Ring Tone is used for all other calls When selected but no Caller ID is configured the selected ring tone will be used for all incoming calls Distinctive ring tones can be configured not only for matching whole number but also for matching prefixes In this case symbol star will be used If server supports Alert Info header and standard ring tone set Bellcore or distinctive ring tone 1 10 is specified then the ring tone in the Alert Info header from server will be used For example If configured as 617 Ring Tone 1 will be used in case of call arrived from Massachusetts Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page Default is No If set to YES Call Waiting indication information
18. LBC G 726 provides proprietary VAD CNG and signal estimation Out fixed adaptive jitter buffer clock AGC automatic gain control power Voice Play unit reordering and synchronization Status Decoder controlling via voice packet output header DHCP Client only T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through Fax Datapump V 17 V 21 V 27ter V 29 for T 38 fax relay DiffServ TOS 802 1P Q VLAN tagging RTP RTCP VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Voice Detection VAD with CNG comfort noise generation and PLC Activity packet loss concealment LEC with NLP Packetized Voice Protocol Unit supports RTP RTCP and AAL2 protocol G168 compliant Echo Cancellation Dynamic Jitter Buffer Modem detection amp auto switch to G 711 G 711 Annex PLC Annex Il VAD CNG format encoder and decoder G 722 pending G 723 1A G 726 ADPCM with 16 24 32 40 bit rates G 729 iLBC G 726 provides proprietary VAD CNG and signal estimation Out fixed adaptive jitter buffer clock AGC automatic gain control power Voice Play unit reordering and synchronization Status Decoder controlling via voice packet output header DHCP Client only T 38 compliant Group 3 Fax Relay up to 14 4kpbs and auto switch to G 711 for Fax Pass through Fax Datapump V 17 V 21 V 27ter
19. SIP account tied to port marked as Active will be used for all members of the same Hunting group Needless to say those members of the same Hunting group may not be sequential ports In following example ports 3 5 and 7 tied to SIP Account configured in Port 1 marked as Active and ports 4 6 8 tied to SIP Account configured in Port 2 marked as Active as well Example of not sequential configuration of a multiple Hunting Group FXS Port 1 SIP UserlD and Authenticate ID entered Hunting group set to Active FXS Port 2 SIP UserID and Authenticate ID entered Hunting Group set to Active FXS Port 3 SIP UserID and Authenticate ID left blank Hunting Group set to 1 FXS Port 4 SIP UserID and Authenticate ID left blank Hunting group set to 2 FXS Port 5 SIP UserID and Authenticate ID left blank Hunting Group set to 1 FXS Port 6 SIP UserID and Authenticate ID left blank Hunting Group set to 2 FXS Port 7 SIP UserID and Authenticate ID left blank Hunting group set to 1 FXS Port 8 SIP UserID and Authenticate ID left blank Hunting Group set to 2 FXS Port 24 SIP UserID and Authenticate ID left blank Hunting Group set to 2 Note A single call directed to the SIP account will NOT result in all ports ringing at the same time They will ring in the hunting group only This feature is applicable to incoming calls only There are two types of hunting groups Linear and Circular Linear style will sort the ca
20. Special Feature Default is Standard Choose the selection to meet some special requirements from Softswitch vendors Example of vendors CBCOM RNK VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Send Re INVITE After Fax Enable Silence Detection for Fax Disconnect Enable 100rel Use First Grandstream implemented SIP Session Timer The session timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE When the session interval expires if there is no refresh via a UPDATE or re INVITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with session timer request If selecting Yes the phone will use session timer even if the remote party does not support this feature Selecting No will allow the phone
21. T 38 is the preferred method because it is more reliable and works well in most network conditions If the service provider supports T 38 please use this method by selecting T 38 as fax mode default If the service provider does not support T 38 pass through mode may be used If you have problems with sending or receiving Fax toggle the Fax Tone Detection Mode setting SUPPORT RADIUS PROTOCOL GXW42XX supports RADIUS for authentication authorization and billing purposes Primary and secondary RADIUS server configurations are available to provide redundancy to this feature In case Primary Radius server becomes unusable RADIUS requests will be automatically sent to the secondary server When at least one RADUIS server was configured the device will allow users to make phone calls only after authorization from RADIUS server has been received CDR Call Detail Record is also sent to the RADIUS server for billing purposes RAIDUS server can send requests to terminate calls when run out of pre paid credit The GXW42xx will be able to work in VoIP billing environment using redundant double server configuration User will be able to configure primary and secondary RADUIS server IP Addresses or FQDNs Once at least one RADUIS server was configured the device will allow users to make phone calls only after permission from RADIUS server has been received In case Primary Radius server becomes unusable secondary will take role of primary and will man
22. Timeout No Key Entry Timeout Early Dial Dial Plan Prefix Use as Dial Key Dial Plan Linear and Circular Linear style will sort the call to the lowest numbered available line this is also called serial hunting Circular style will distribute the calls round robin If a call is assigned to line 1 the next call goes to 2 and the next to 3 The succession throughout each of the lines continues even if one of the previous lines becomes available When the end of the hunt group is reached the hunting starts over at the first line Lines are skipped if they are still busy on a previous call These two hunting styles can be configured from the Profile_x page Default value is 20 seconds In case this feature activated using codes 92 code the call will be forwarded after this preconfigured amount of time Default is 4 seconds Call will be completed within this time interval if no additional key entry occurs Default is No Use only if proxy supports 484 response This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user dials a number If set to Yes an INVITE is sent using the dial number collected thus far Otherwise no INVITE is sent until the Re Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re Dial button The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server s
23. activity Indicate status of the respective FXS Ports on the back panel Busy ON Solid Green Available OFF Slow blinking FXS LEDs indicates Voice Mail for that port All FXS LEDs slow blinking indicates provisioning Pin25 _ _ _ Pini Nad A EE N Pin50 Pin26 Signal j Signal RING1 RING2 RING3 RING4 RING5 RING6 RING7 RING8 RING9 RING10 RING11 RING 12 RING 13 RING14 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 RING15 RING16 RING17 RING18 RING19 RING20 RING21 RING22 RING23 RING24 FIGURE 2 50 PIN TELCO CONNECTOR NOTE e Pins 25 and 50 the last pair are not used e All LED lights display green when ON e LINK LED and ACT LED blinking in following status indicate different network speed 10M LINK and ACT all blink ACT blinks faster then LINK 100M LINK and ACT all blink ACT blinks the same fast as LINK 1000M LINK does not blink only ACT blink e Slow blinking of FXS LED together indicates a firmware upgrade or provisioning state VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GXW42XX FEATURES The GXW4200 series is a next generation IP voice gateway that is interoperable and compatible with leading IP PBXs Softswitches and SIP platforms The GXW4200 series FXS gateway is auto configurable
24. ade protocol for firmware and configuration update Enter VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 016 Firmware Version 017 Firmware Upgrade 047 Direct IP Calling 086 Voice Mail 099 RESET 700 732 Phone calls between different ports of the same GW42xx Invalid Entry 9 to toggle between TFTP and HTTP Firmware version information Firmware upgrade mode Enter 9 to rotate among the following three options 1 always check 2 check when pre suffix changes 3 never upgrade Enter the target IP address to make a direct IP call after dial tone See Make a Direct IP Calf Number of voice mails Enter 9 to reboot the device or Enter MAC address to restore factory default setting See Restore Factory Default Setting section GXWA2xX support inter port calling from voice menu for easy test verification in factory 700 Ring all ports and connect to first port pick up the call 701 732 Call individual port Automatically returns to Main Menu Five Success Tips when using the Voice Prompt L ek shifts down to the next menu option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address For IP address add 0 before the digits if the digits are less than 3 i e 192 168 0 26 2 returns to the main menu 3 9 functions as the ENTER key in many cases to confirm an option 4 should be key
25. age credit recourses in the network Imbedded RADIUS client also supports request generated by Radius server to terminate calls when run out of pre paid credit VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CALL FEATURES GXWA2XX supports the traditional telephony features available in a PBX as well as additional advanced telephony features Key 02 03 16 17 30 81 67 82 47 50 51 69 70 71 72 73 74 78 79 87 TABLE 6 CALL FEATURES TABLE STAR CODE Call Features Forcing a Codec per call 027110 PCMU 027111 PCMA 02723 G723 02729 G729 0272616 G726 r16 0272624 G724 r24 0272632 G726 r32 0272640 G726 r40 027201 iLBC Disable LEC pe call Dial 03 number No dial tone is played in the middle Enable SRTP Disable SRTP Block CallerID for all config change Send CallerID for all config change Block CallerID per call Send CallerID per call Direct IP Calling Dial 47 IP address No dial tone will be played in the middle Detail see Direct IP Calling section on page 12 Disable Call Waiting for all config change Enable Call Waiting for all config change Call Return Service Dial 69 and the phone will dial the last incoming phone number received Disable Call Waiting Per Call Enable Call Waiting Per Call Unconditional Call Forwa
26. ase refer to the CONFIGURATION GUIDE section for instructions If the server is in FQDN format it must be set via the web configuration interface Grandstream recommends end user use the Grandstream HTTP server Its address can be found at http www grandstream com support firmware Currently the HTTP firmware server URL is firmware grandstream com For large companies we recommend to maintain their own TFTP HTTP HTTPS server for upgrade and provisioning procedures Once a Firmware Server Path is set user needs to update the settings and reboot the device If the configured firmware server is found and a new code image is available the GXW will attempt to retrieve the new image files by downloading them into the GXW420x s SRAM During this stage the GXW s LEDs will blink until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash H TFTP HTTP HTTPS fails for any reason e g TFTP HTTP HTTPS server is not responding there are no code image files available for upgrade or checksum test fails etc the GXW will stop the TFTP HTTP HTTPS process and simply boot using the existing code image in the flash Firmware upgrade may take as long as 15 to 30 minutes over Internet or just 5 minutes if it is performed on a LAN t is recommended to conduct firmware upgrade in a controlled LAN environment if possible For users who do not have a local firmware upgrade se
27. ative for an RMA Return Materials Authorization number Grandstream reserves the right to change the warranty policy without prior notification Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CONNECT YOUR GXW42XX GATEWAY Connecting the GXW42XX gateway is easy Before you begin please verify the contents of the GXWA42XX package EQUIPMENT PACKAGING Unpack and check all accessories Equipment includes e one device unit e one RJ45 Ethernet cable e one 12V 5A universal power adapter e mount CONNECT THE GXW42XX Follow these four 4 steps to connect your GXW42XX gateway to the Internet and access the unit s configuration pages 1 Connect standard touch tone analog phones to the GXW42XX s RJ21 port with a RJ11 to R21 cable 2 Insert an RJ45 Ethernet cable into the WAN port of GXW42XX and connect the other end to an uplink port a router or a modem etc 3 Plug the power adapter into the GXW42XX gateway into a power outlet Follow the instructions from the
28. d to be an easy to use and affordable VoIP solution for the small medium business or enterprise GATEWAY GXW42XX OVERVIEW The new GXWA42XX series has a compact and quiet design and offers superb audio quality rich feature functionality strong security protection and good manageability It is auto configurable remotely manageable and scalable The GXWA42XX features 16 24 or 32 port FXS interface for analog telephones dual 10 100 1000Mbps network ports and RJ21 analog port 1 for 4216 and 4224 2 for 4232 In addition it supports the option of 4 SIP Server profiles caller ID for various countries regions T 38 fax flexible dialing plans security protection SIPS TLS comprehensive voice codec including G 711 a u law G 723 1 G726 16 24 32 40 bit rates iLBC and G 729 SAFETY COMPLIANCE The GXW42XX is compliant with various safety standards including FCC CE Its power adapter is compliant with UL standard Warning use only the power adapter included in the GXW42XX package Use of alternative power adapter may permanently damage the unit WARRANTY Grandstream has a reseller agreement with our reseller customers End users should contact the VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 company from whom the product was purchased for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Represent
29. den Innovative IP Voice amp Video Grandstream Networks Inc Analog IP Gateway GXW 16 24 or 32 FXS Ports VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GXW42XX USER MANUAL INDEX GNU GPL INFORMATION ossisescectesscsesestencceinnstncsesenacnsenvacacnescenssabucseids vscerass 5 CHANGE LOG 6 WELCOME E 7 GATEWAY SENER 7 EE EE 7 Ee 7 CONNECT YOUR GXW42XX GATEWAY eene 9 EQUIPMENT e E 9 eee gt EEE pidas einen edamame 9 GXWIZXX FEATURES cesicecsiccsteasicscedennwsticecsseandontveessccdiewsdeseseuncanctetatessens 13 SOFTWARE EENEG 13 HARDWARE eg ET NE ED MR UN 15 GXW42XX LCD ee 17 FIGURE 3 LCD MENUBASIC OPERATIONS evvvvrrvnnnnnnvnnnnnnnvnvenevenennnnne 17 BASIC OPERATIONS aisicstcasicneccsncsnesdecesnstiacstiwssessunaneesdinusdennusiucensiseedentans 18 UNDERSTANDING GXW VOICE PROMPTS passed dekke 18 REN 19 PHONE OR EXTENSION NDMBERS ee 19 el ze IP CALE A H 20 CALL HOLD rr 21 CALL WAITING EEE RET ET EE EE lt dad 21 GER EE EE ER 21 ADEN OE EEE 21 EIERE 22 AER 22 UMN 22 REESEN 24 SENDING AND BEER 25 SUPPORT RADIUS ENER 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CALL FEATURES eee ee 26 CONFIGURATION GUIDE wisissesssssssisnasesscssetstsasnasssnsanstessisastacanacansdasassaasans 28
30. e AAL2 G726 32 Payload type AAL2 G726 40 Payload type VAD Fax Mode Fax Tone Detection Mode Jitter Buffer Type Jitter Buffer Length The GXW42XX supports up to 5 different Vocoder types including G711 A U law G 726 Supports bit rates 16 24 32 and 40 G723 1 G 729A B iLBC The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder is entered by choosing the appropriate option in Choice 1 The last Vocoder is entered by choosing the appropriate option in Choice 8 Number of the frame size when it transmits Default is 2 from 1 4 for G711 G726 G729 Defines the encoding rate for G 723 vocoder By default 6 3kbps rate is chosen Choose the packing mode for G726 32 Sets the iLBC frame size in 20ms or 30ms Default value is 97 Defines payload type for iLBC The valid range is between 96 and 127 Default value is 100 Range is from 96 to 127 Default value is 99 Range is from 96 to 127 Default value is 104 Range is from 96 to 127 Default value is 103 Range is from 96 to 127 Default is No VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of silent packets over the network T 38 Auto Detect FolP by default or Pass Through must use codec PCMU PCMA Default is Callee This decides whether Caller or Callee sends out the re INVITE for T 38 or Fax Pass Through
31. ease refer to http www voip info org wiki STUN This parameter specifies the number of seconds after which a new blank UDP packet will be sent out to the proxy server port in order to have the port stay open and the device remain reachable Default is 20 seconds Use STUN keep alive to detect WAN side network problems If keep alive request does not yield any response for configured number of times the device will restart the TCP IP stack If the STUN server does not respond when the device boots up the feature is disabled Enables GXW42XX to download firmware or configuration file using the TFTP HTTP or HTTPS protocols This is the IP address of the configured TFTP server If selected and it is non zero or not blank the GXW42XX retrieves the new configuration file or new code image from the specified TFTP server at boot time After 5 attempts the system will timeout and then it will start the boot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image is saved into the Flash memory Note Do NOT interrupt the firmware upgrade process especially the power supply as this will damage the device Depending on the network environment this process may take up to 15 or 20 minutes The URL for the HTTP server used for firmware upgrade and configuration via HTTP Note If Auto Upgrade is set to No GXW42XX will only do HTTP download once at boo
32. ect voice menu option 001 to enable GXW42XX to use STATIC IP mode then use option 002 003 004 005 to set up IP address Subnet Mask Gateway and DNS server respectively PPPoE MODE Select voice menu option 001 to enable GXW42XX to use PPPoE mode FIRMWARE SERVER IP ADDRESS Select voice menu option 013 to configure the IP address of the firmware server CONFIGURATION SERVER IP ADDRESS Select voice menu option 014 to configure the IP address of the configuration server UPGRADE PROTOCOL Select voice menu option 015 to choose firmware and configuration upgrade protocol User can choose between TFTP HTTP and HTTPS FIRMWARE UPGRADE MODE Select voice menu option 017 to choose firmware upgrade mode among the following three options 1 always check 2 check when pre suffix changes and 3 never upgrade CONFIGURING GXW42XX WITH WEB BROWSER The GXW42XX series gateway has an embedded Web server that allows users to configure the GXWA42XX through a web browser VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ACCESS THE WEB CONFIGURATION MENU The GXW42XX HTML configuration menu can be accessed via Ethernet port To access the HTML configuration menu from the Ethernet port 1 Follow table 4 to find the Ethernet port IP address 2 Open a web browser type in the IP address for example http GXW42xXX IP Address the GXWA2XX IP Address is the Ethernet IP address for the GXW42XX
33. ed No 613 FXS2 Off Hook Registered No 614 FXS3 On Hook Not Registered No FXS4 On Hook Registered Yes 615 FXS Advanced User configuration includes not only the end user configuration but also advanced configurations such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration TABLE 9 ADVANCED SETTINGS Admin Password Administrator password Only the administrator can configure the Advanced Settings page Password field is purposely left blank for security reasons after clicking update and saved The maximum password length is 25 characters VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Layer 3 QoS Layer 2 QoS STUN Server Keep alive interval Use STUN to detect network connectivity Firmware Upgrade amp Provisioning Via TFTP Server Via HTTP or HTTPS Server Firmware Server Path Config Server Path This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 12 Value used for layer 2 VLAN tag Default setting is blank IP address or Domain name of the STUN server STUN server assists devices behind a NAT firewall or a router to set up calls via VoIP STUN server is often provided by the VoIP service provider or a public STUN server can be used For a sample list of public free STUN servers pl
34. ethod Default is UDP NAT Traversal This parameter defines whether the GXW42XX NAT traversal mechanism is activated or not If activated by choosing Yes and a STUN server is also specified then the GXW42XX performs according to the STUN client specification Under this mode the embedded STUN client will detect if and what type of firewall NAT is being used If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the GXW42XX will use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the GXW42XX will periodically every 20 seconds send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open DNS Mode One from the 3 modes available for DNS Mode configuration A Record for resolving IP Address of target according to domain name SRV DNS SRV resource records indicates how to find services for various protocols NAPTR SRV Naming Authority Pointer according to RFC 2915 One mode can be chosen for the client to look up server The default value is A Record Tel URI The default setting is Disabled If the phone has an assigned PSTN Number this field should be set to User Phone then a User Phone parameter will be attached to the From header in the SIP request to indicate the E 164 number If server supports TEL URI format then this optio
35. gs webpage Enter a STUN Server IP or FQDN that you may have or look up a free public STUN Server on the internet and enter it on this field If using Public IP keep this field blank 2 NAT Traversal under the Profile web pages Set this to Yes when gateway is behind firewall on a private network DTMF METHODS DTMF Settings are in Profile pages e DTMF in audio e DTMF via RTP RFC2833 e DTMF via SIP INFO You can enable set priority of DTMF methods according to your preference from Priority 1 to 3 This setting should be based on your server DTMF setting PREFERRED VOCODER CODEC The GXW42XX supports a broad range of voice codecs Under Profile web pages choose your preferred order of different codecs e PCMU A or G711u a e G729 e G723 e G726 16 24 32 40 e iLBC e AAL2 all G726 DEFINITIONS This section will describe the options in the Web configuration user interface As mentioned a user can log in as an administrator or end user Functions available for the end user are e STATUS Displays the network status account status software version and MAC address of the phone VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e MAINTENANCE Basic settings such as basic network date and time settings and web telnet access settings can be set here e PROFILE AUDIO SETTINGS DTMF Vocoder and Analog Line settings can be configured here for each port Addit
36. igure 3 EGD Fm TABLE OF TABLES GXW42XX User Manual Table 1 Definitions of the GXW CGonnechors nennen nennen nnns treni Table 2 Definitions of the GXW Display Panel Table 3 GXW42XX Software Features ennemi nnns nter en nene Table 4 Hardware Specification of GXW42XX series gateways sesseesseesseseseesertenrrrtnnrtn neen nernnsee nnt Table 5 Definitions of the GXW Voice Prompts ener nennen snnt enne Table 6 Call Features Table Star Code Table 7 MAINTENANCE nETWORK SET TINGS sse ener ener nnne inneren Table 8 Status E EE EE Adva ced Eur LE Table 10 Prolo Le E Table 11 FXS Ports Settings eiie ni eaace eren pedatasdacaevacebensed dni aeaiiai dest an endringen oa AO ND CONFIGURATION GUI INTERFACE EXAMPLES GXW20XX User Manual http www grandstream com products gxw series gxw42xx documents gxw42xx gui zip SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF FXS PORTS CONFIGURATION LOGIN PAGE SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE SCREENSHOT OF PROFILE 2 CONFIGURATION PAGE SCREENSHOT OF STATUS PAGE VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GNU GPL INFORMATION GXWA2xx firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public Lice
37. in like 192168000026 No decimal is needed 5 Key entry cannot be deleted but the phone may prompt error once it is detected PLACING A PHONE CALL PHONE OR EXTENSION NUMBERS 1 or Dial the number directly and wait for 4 seconds To change the default value modify the following setting No Key Entry Timeout 2 Dialthe number directly and press Use as dial key must be configured in web configuration VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Examples 1 Dial a number e g 626 666 7890 first enter the prefix number usually 1 or international code followed by the phone number Press or wait for 4 seconds Check with your VoIP service provider for further details on prefix numbers DIRECT IP CALLS Direct IP calling allows two parties that is a FXS Port with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy Elements necessary to completing a Direct IP Call 1 Both GXW42XX and other VoIP Device have public IP addresses or 2 Both GXW42XX and other VoIP Device are on the same LAN using private IP addresses or 3 Both GXW42XX and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ GXWA42XX supports two ways to make Direct IP Calling Using IVR 1 Pick up the analog phone then access the voice menu prompt by dial
38. ing exchange number between 2 and 9 If leading digit is 2 replace leading digit 2 with 011 before dialing 3 Default Outgoing x Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right 1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length 011 2 9 x allows international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases user wishes to dial strings such as 123 to activate voice mail or other application provided by service provider In this case should be predefined inside dial plan feature and the Dial Plan will be x Subscribe for Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent MWI periodically Send Anonymous If this parameter is set to Yes the From header along with Privacy and H Asserted Identity headers in outgoing INVITE message will be set to anonymous blocking Caller ID Anonymous Call Default is No If set to Yes incoming calls with anonymous Caller ID will be rejected with 486 Rejection Busy message
39. ional functions available to administrators are e MAINTENANCE Full settings for network upgrade provisioning TR 069 Security and Syslog e ADVANCED SETTINGS To set advanced Ring Tongs FXO Failover and System Features e PROFILE X To configure General Settings Network Settings SIP Settings Fax Settings Audio Settings Call Settings Ring Tones e FXS PORTS To configure each of the FXS ports and Hunting Groups etc IP Address Mode Preferred DNS Server DHCP Seitings Static IP Settings QoS Settings STUN Settings TABLE 7 MAINTENANCE NETWORK SETTINGS Chose to configure with DHCP Static IP or PPPoE Enter the preferred DNS server that should be used for DHCP and PPPoE Host name Option 12 Specifies the name of the client This field is optional but may be required by Internet Service Providers DHCP Domain Specifies the DHCP Domain This value is optional but may be required by Internet Service Providers Vendor Class ID Used by clients and servers to exchange vendor class ID Option 60 Configure the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields These fields are set to zero by default Configure the Layer 3 QoS Layer 2 QoS 802 1Q VLAN Tag and Layer 2 QoS 802 1p Priority Value Configure the STUN server parameters including Use STUN Yes No STUN server IP or Domain Number of STUN Response Misses Allowed and Keep Alive Interval
40. is setting is useful for Internet Telephone Service Providers End users should keep it blank If set to Yes configuration and upgrade server s information can be obtained using DHCP option 66 from DHCP server This option specifies the URL of the tftp server Note If DHCP Option 66 is enabled the gateway will attempt downloading a configuration file from the server URL provided by DHCP even though Config Server Path is left blank Choose Yes to enable automatic upgrade and provisioning When set to No GXW42XX will only do upgrade once at boot up When Check every day or Check every week is checked user can specify Hour of the day 0 23 or Day of the week 0 6 Default time is Monday 1AM There are three options to choose from Always check for New Firmware at Boot up Check New Firmware only when F W pre suffix changes and Always Skip the Firmware Check If set to Yes configuration file is authenticated before being accepted This protects the configuration from unauthorized modifications For firmware encryption It should be 32 digit in Hexadecimal Representation End user should keep it blank The GXW42XX series supports SIP over TLS It has built in private key and SSL certificate The user specified SSL certificate used for SIP over TLS is in X 509 format You may also customize the SSL Private Key The user specified SSL private key used for SIP over TLS is in X 509 format VolPon www voipon co uk
41. level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels Si Qs cm Ge Qu og 9 qe 10 memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC address error code error message Example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link is up IP Address or FQDN of the primary RADIUS Server Primary Radius server authentication port Default value is 1812 Primary Radius server accounting port Default value is 1813 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Primary Radius Server Secret Secondary RADIUS Server Secondary RADIUS Auth Port Secondary RADIUS Acct Port Secondary Radius Server Secret RADIUS Timeout RADIUS Reiry Download Device Configuration Profile Active Primary SIP Server Failover SIP Server Prefer Primary SIP Server Outbound Proxy Special secret string should be preconfigured according to RADIUS Server configuration IP Address or FQDN of the secondary RADIUS Server Secondary Radius server authentication port Default value is 1812 Secondary Radius server accounting port Default value is 1813 Special secret string should be preconfigured according t
42. ll to the lowest numbered available line this is also called serial hunting Circular style will distribute the calls round robin If a call is assigned to line 1 the next call goes to 2 and the next to 3 The succession throughout each of the lines continues even if one of the previous lines becomes available When the end of the hunt group is reached the hunting starts over at the first line Lines are skipped if they are still busy on a previous call These two hunting styles can be configured from the Profile_x page INTER PORT CALLING In some cases a user may want to make phone calls between the phones connected to multiple ports of the same gateway when it is used as a standalone unit without the use of a SIP server This feature will also be applicable when the gateway is used with Hunting Groups and is registered to SIP server only with one master number In such cases users still will be able to make inter port calls by using the IVR feature VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 KKK For example on the GXW42xx inter port calling is achieved by dialing and 7 plus two extra digits RK corresponding to the port number For example the user connected to port 1 can be reached by dialing and 701 the user connected to port 24 can be reached by dialing 724 SENDING AND RECEIVING FAX GXWA2XX supports fax in two modes 1 T 38 Fax over IP and 2 Fax Pass through
43. n needs to be selected SIP Registration This parameter controls whether the GXW42XX needs to send REGISTER messages to the proxy server The default setting is Yes Unregister on Default is No If set to Yes the SIP user s registration information is cleared on reboot Reboot VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Outgoing Call without Registration Register Expiration SIP Registration Failure Retry Wait Time Local SIP port Use random SIP port Refer to Use Target Contact Transfer on Conference Hang up Disable Bellcore Style 3 Way Conference Remove OBP from Route Header Support SIP Instance ID Default is No If set to Yes user can place outgoing calls even when not registered if allowed by Internet Telephone Service Provider but is unable to receive incoming calls Any port member of a Hunting Group that is not registered with a SIP account will be able to place outbound calls using the SIP credentials of the primary Hunting Group port For example Port 1 3 and 5 are members of the same Hunting Group Port 1 is registered with a SIP account Ports 3 and 5 are not registered Ports 3 and 5 will be able to place outbound calls using the SIP account of port 1 even if Outgoing Call without Registration is set to No Allows the user to specify the time frequency in minutes for the GXW42XX to refresh its registration with the
44. ncoming SIP message Check SIP user ID for incoming INVITE Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout SIP T2 Interval DTMF Payload Type Preferred DTMF method in listed order Disable DTMF Negotiation Send Hook Flash Event Enable Call Features Proxy Require Use NAT IP Default is No If set to yes all incoming SIP messages will be strictly validated according to RFC rules If message does not pass validation process call will be rejected Default is No Check the SIP User ID in Request URI If they don t match the call will be rejected no direct IP calling if Yes Default is No If incoming SIP message does not match with SIP Server it will be rejected no direct IP calling if Yes T1 is an estimate of the round trip time between the client and server transactions If the network latency is high select larger value for more reliable usage Maximum retransmission interval for non INVITE requests and INVITE responses Sets the payload type for DTMF using RFC2833 The GXW42XX supports up to 3 different DTMF methods including in audio via RTP RFC2833 and via Sip Info The user can configure DTMF method in a priority list Default is No If set to yes use above DTMF order without negotiation Default is No If set to yes flash will be sent as a DTMF event Default is Yes If Yes call features using star codes will be supported locally SIP Extension to notify S
45. ng Mounting Desktop and Rack mount Onhook Voltage Fixed 48V Ring Voltage 50Vrms balanced ringing Ring Frequency 20 50Hz Short Haul Loop 2REN Up to 1km on 24 AWG wire Outdoor Protection Over voltage Protection and surge immunity Signaling FXS Loop start EMC EN55022 EN55024 and FCC part15 Class B Safety UL Compliance FCC CE C Tick VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GXW42XX LCD MENU The GXW42XX gateway series includes a small LCD screen for the display of basic information The LCD has a display area of 128x32 pixels which will allow for 2 lines of text with a 16px height limitation per line The LCD menu is showed as Figure 3 LCD Menu Menu is navigated by the Down arrow and OK button GHWA232 V 23 IP 192 168 254 37 etc Critical Events 2 3 Back Main Menu 2012 09 28 12 34PM VoIP Running 2012 09 28 12 30PM IP Change etc DOVU MAC 000B8227F539 Uptime 5d 13h D d 255 255 0 0 D Test Pattern Language Test Auto Default Back V on Back Factory mx Back Factory FIGURE 3 LCD MENU VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 UNDERSTANDING GXW VOICE PROMPTS BASIC OPERATIONS GXWA2XX has a built in voice prompt menu for simple device configuration To enter the voice prompt menu press on the standard analog phone connected to any FXS port Main Menu 001 00
46. nse GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http Www grandstream com support faq gnu gpl VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CHANGE LOG This section documents significant changes from previous versions of GXW42xx user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WELCOME Thank you for purchasing the Grandstream GXW42XX Analog FXS IP Gateway The GXWA42XX offers an easy to manage easy to configure IP communications solution for any business with virtual and or branch locations The GXW42XX supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers thus enabling you to fully leverage the benefits of VoIP technology integrate a traditional phone system into a VoIP network and efficiently manage communication costs This manual will help you learn how to operate and manage your GXW FXS Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation multi party conferencing and direct IP IP Calling This IP Analog Gateway is very easy to manage and scalable specifically designe
47. o C if Transfer on Conference Hangup set to yes HUNTING GROUP This feature allows the user to setup a single SIP account on the gateway and have the ability to use all FXS ports to make receive calls Using this feature all ports active in same Hunting Group will have the same phone number and incoming calls will be distributed in a Linear or Circular manner among the ports active in that Hunting Group The number of hunting groups is limited by the number of ports each GXW model has i e each port can be its own Hunting Group The most practical and efficient way to use Hunting Groups is to assign 2 or 3 ports to separate Hunting Groups VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 One additional and popular way to use the Hunting Group feature is called multiplexed analog lines In this configuration a legacy PBX system with 8 FXO trunks can be connected to 8 GXW 42xx ports configured as a Hunting Group The GXW can be registered to a SIP server provider using only one phone number If the SIP service provider allows multiple calls to the same number the GXW will allow 8 concurrent calls to the same SIP number All office members can be reached remotely using the same phone number in a round robin fashion Example Configuration of a typical Hunting Group 1 Configure the SIP account from your VoIP Service Provider on FXS port 1 under FXS Ports webpage 2 Select Active under the H
48. o RADIUS Server configuration Default value is 2 seconds The time between retries the GXW will send Access Request message to RADIUS server in purpose to authenticate it Default value is 3 times Number of times the device will try to authenticate itself with preconfigured RADIUS server during initialization process This setting allows user to download a text file containing all the P values of each setting as configured on the unit Note For Security Reasons any Password will not be Downloaded TABLE 10 PROFILE SETTINGS When set to Yes the SIP Profile is activated Primary SIP Server s IP address or Domain name provided by VoIP service provider Failover SIP Server s IP address or Domain name provided by VoIP Service provider This server will be used if the Primary SIP server becomes unavailable Default is No If set to yes it will register to Primary Server if registration with Failover server expires IP address or Domain name of Outbound Proxy or Media Gateway or Session Border Controller Used by GXWA42XX for firewall or NAT penetration in different network environments If symmetric NAT is detected STUN will not work and ONLY outbound proxy can correct the problem VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 SIP transport User can select UDP or TCP or TLS Please make sure you re SIP Server or network environment supports SIP over the selected transport m
49. ocate a needle sized hole on the back panel of the gateway unit next to the power connection 3 Insert a pin in this hole and press for more than 4 seconds 4 Take out the pin All unit settings are restored to factory settings IVR COMMAND Reset default factory settings using the IVR Prompt Table 5 1 Dial for voice prompt Enter 099 and wait for reset voice prompt Enter the encoded MAC address Look below on how to encode MAC address Boo wm Wait 15 seconds and device will automatically reboot and restore factory settings Encode the MAC Address 1 Locate the MAC address of the device It is the 12 digit HEX number on the bottom of the unit 2 Keyinthe MAC address Use the following mapping 0 9 0 9 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 22 press the 2 key twice A will show on the LCD 222 2222 33 press the 3 key twice D will show on the LCD 333 3333 AU qm ou io eoe For example if the MAC address is 000582006395 it should be keyed in as 0002228200333395 NOTE 1 Factory Reset will be disabled if the Lock keypad update is set to Yes 2 f still have difficulties to get access to the device pushing the reset button during booting up will trigger the RECOVERY MODE and device will use static IP 192 168 1 234 24 You may need a direct connection to access the configuration page VolPon
50. ps indicates an incoming call if the call waiting feature is enabled Toggle between incoming call and current call by pressing the flash button First call is placed on hold Press the flash button to toggle between two active calls CALL TRANSFER BLIND TRANSFER Assume that call Caller A and B are in conversation A wants to Blind Transfer B to C 3 Caller A presses FLASH on the analog phone to hear the dial tone 4 Caller A dials 87 then dials caller C s number and then or wait for 4 seconds 5 Caller A will hear the confirm tone Then Acan hang up NOTE Enable Call Feature must be set to Yes in web configuration page Caller A can place a call on hold and wait for one of three situations 1 A quick confirmation tone similar to call waiting tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point Caller Acan either hang up or make another call 2 A quick busy tone followed by a restored call on supported platforms only This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed 3 Continuous busy tone The phone has timed out Note continuous busy tone does not indicate the transfer has been successful nor does it indicate the transfer has failed It often means there was a failu
51. rd Dial 72 and then the forwarding number followed by Wait for dial tone and hang up dial tone indicates successful forward Cancel Unconditional Call Forward Dial 73 and wait for dial tone then hang up Enable Paging Call Dial 74 and then the destination phone number you want to activate in Paging mode Enable Do Not Disturb DND When enabled all incoming calls will be rejected Disable Do Not Disturb DND When disabled incoming calls will be accepted Blind Transfer VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 90 91 92 93 Flash Hook Busy Call Forward Dial 90 and then the forwarding number followed by Wait for dial tone then hang up Cancel Busy Call Forward dial 91 Wait for dial tone Hang up Delayed Call Forward Dial 92 and then the forwarding number followed by Wait for dial tone then hang up Cancel Delayed Call Forward Dial 93 for a dial tone then hang up If user hears call waiting beep flash hook will switch to the new incoming call Also used to switch to a new channel for a new call Pressing pound sign will serve as Re Dial key VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CONFIGURATION GUIDE CONFIGURING GXW42XX VIA VOICE PROMPT DHCP MODE Select voice menu option 001 to enable GXW42XX to use DHCP STATIC IP MoDE Sel
52. re to receive second NOTIFY check firmware for most recent release VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ATTENDED TRANSFER Assume that Caller A and B are in conversation Caller A wants to Attend Transfer B to C 1 Caller A presses FLASH on the analog phone for dial tone 2 Caller A then dials Caller C s number followed by or wait for 4 seconds 3 If Caller C answers the call Caller A and Caller C are in conversation Then A can hang up to complete transfer 4 If Caller C does not answer the call Caller A can press flash to resume call with Caller B NOTE When Attended Transfer fails and A hangs up the GXW42XX will ring back user A to remind A that B is still on the call A can pick up the phone to resume conversation with B 3 WAY CONFERENCING The GXW42XX supports Bellcore style 3 way Conference Instructions for 3 way conference Assuming that call party A and B are in conversation A GXW42XX wants to bring C in a conference A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone A dials C s number then or wait for 4 seconds If C answers the call then A presses FLASH to bring B C in the conference If C does not answer the call A can press FLASH back to talk to B If A presses FLASH during conference C will be dropped out o9 gr e Ww x If A hangs up the conference will be terminated or transfer B t
53. rver Grandstream provides a NAT friendly TFTP server on the public Internet for firmware upgrade VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Grandstream s latest firmware is available http www grandstream com support firmware Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment e Alternatively user can download a free TFTP or HTTP server and conduct local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm Our latest official release can be downloaded from http www grandstream com y firmware htm INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE 1 Unzip the file and put all of them under the root directory of the TFTP server 2 Putthe PC running the TFTP server and the GXW42XX device in the same LAN segment 3 TFTP server s security settings should be changed from Receive Only to Transmit Only for the firmware upgrade 4 Configure the Firmware Server Path with the IP address of the PC 5 Update the change and reboot the unit CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP HTTPS Config Server Path is the TFTP or HTTP HTTPS server path for configuration file It needs to be set to a valid URL either in FQ
54. specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days Allows the user to specify the time frequency in seconds for the GXW42XX to re register after registration failure The default interval is 20 seconds The maximum interval is 3600 seconds 1 hour Defines the local SIP port the GXW42XX will listen and transmit The default value for Profile 1 is 5060 and 6060 for Profile 2 Default is No If set to Yes the device will pick randomly generated SIP port This is usually necessary when multiple Gateway or ATA are behind the same NAT Default is No If set to YES then for Attended Transfer the Refer To header uses the transferred target s Contact header information Default is No In which case if conference originator hangs up the conference will be terminated When option YES is chosen originator will transfer other parties to each other so that B and C can choose either to continue the conversation or hang up Default is No you can make a Conference by pressing Flash key If set to Yes you need to dial 23 second callee number Default is No If set to Yes the Outbound Proxy will be removed from the route header Default is Yes If set to Yes the contact header in REGISTER request will contain SIP Instance ID as defined in IETF SIP Outbound draft VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Validate i
55. t up IP address or domain name of firmware server That URL of the server that hosts the firmware release The default server is fm grandstream com gs IP address or domain name of configuration server The server hosts a copy of the configuration file to be installed on the gateway The default server is fm grandstream com gs VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 66 to override server Automatic Upgrade Authenticate Conf File Firmware Key SSL Certificate SSL Private Key The password used for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name needed to authenticate withthe HTTP HTTPS server The password needed to authenticate with the HTTP HTTPS server Default is blank If configured GXW42XX will request firmware file with the prefix This setting is useful for Internet Telephone Service Providers End users should keep it blank Default is blank This setting is useful for Internet Telephone Service Providers End users should keep it blank Default is blank This setting is useful for Internet Telephone Service Providers End users should keep it blank Default is blank Th
56. th iteration of the weekday 1st Sunday 3rd Tuesday etc The 3rd number indicates Weekday 0 1 2 6 for Sun Mon Tue Sat Therefore this example is the DST which starts from the second Sunday of March to the 1st Sunday of November Default is English Languages supported with voice prompt In addition to the Basic Settings configuration page end users also have access to the Device Status page VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 MAC Address WAN IP Address Product Model Software Version System Up Time PPPoE Link Up NAT Port Status TABLE 8 STATUS PAGE The device ID in hexadecimal format This is needed for Internet Service Provider troubleshooting The MAC address will be used for provisioning and can be found on the label on original box and on the label located on the bottom panel of the device Shows WAN IP address of GXW42XX Contains the product model info Program This is the main software release Boot and Loader are not changed often Shows system uptime since the last reboot Shows whether the PPPoE connection is running if connected to DSL modem Shows type of NAT the GXW42XX is connected to via its WAN port It is based on STUN protocol Displays relevant information regarding the individual FXS ports Example Port Hook Registration DND Forward Busy Delayed Forward Forward FXS1 On Hook Register
57. tone Please refer the document below to determine your local call progress tones http www itu int ITU T inr forms files tones 0203 pdf If set to Yes the configuration update via keypad is disabled Disables the voice prompt configuration Default is No If set to Yes accessing integrated voice menu will be impossible VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Disable Direct IP Call Failover to FXO Gateway FXO Gateway NTP server Syslog Server Syslog Level Primary RADIUS Server Primary RADIUS Auth Port Primary RADIUS Acct Port Disables the Direct IP Call function Default is No If set to Yes direct IP to IP calling will not be supported Enable or disable the Failover FXO Gateway IP Address or URI of the FXO gateway URI or IP address of the NTP Network Time Protocol server Used by the phone to synchronize the date and time An extensive list of public NTP servers can be found at http www ntp org The IP address or URL of System log server The server collects system log information from the device Select the GXW42XX to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events 1 product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO
58. topic Configuring GXW 42XX with Web Browser for initial configuration The GUI pages will guide you through the remaining steps to set up your gateway Examples of the GUI Interfaces can be downloaded from http www grandstream com products ip voice telephony enterprise analog gateways gxWw42xx GUI zip VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 6XW4216 LCD light LCD screen Ethernet port Analog port GXW4224 LCD light LCD screen Ethernet port GXW4232 Ethernet port Analog port FIGURE 1 DIAGRAM OF GXW4216 24 32 PANEL VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Ethernet port RESET DC 12V 5A Analog port FXS ports TABLE 1 DEFINITIONS OF THE GXW CONNECTORS Connect to the internal LAN network or router Factory Reset button Press and hold for a while to reset factory default settings Power adapter connection Connect to analog phones fax machines with an RJ21 to RJ11 cable FXS port to be connected to analog phones fax machines Note Once the GXW42XX is turned on and configured the front display panel indicates the status of the unit Act LED LINK LED FXS LED TABLE 2 DEFINITIONS OF THE GXW DISPLAY PANEL Remains ON if plug the network cable Indicates Ethernet port
59. unting Group drop box for FXS port 1 3 For the remaining ports say 2 3 and 4 select 1 for Hunting Group Ports 2 3 and 4 are now active members of the hunting group associated with port 1 This configuration will route all calls directed to FXS port 1 to ports 2 3 and or 4 in round robin fashion respectively if port 1 is busy or times out You can configure the ring timeout on the Profile page Example configuration of a multiple Hunting Group FXS Port 1 SIP UserlD and Authenticate ID entered Hunting group set to Active FXS Port 2 SIP UserID and Authenticate ID left blank Hunting Group set to 1 FXS Port 3 SIP UserID and Authenticate ID left blank Hunting Group set to 1 FXS Port 4 SIP UserID and Authenticate ID entered Hunting group set to Active FXS Port 5 SIP UserID and Authenticate ID left blank Hunting Group set to 4 FXS Port 6 SIP UserID and Authenticate ID left blank Hunting Group set to 4 FXS Port 7 SIP UserID and Authenticate ID entered Hunting group set to Active FXS Port 8 SIP UserID and Authenticate ID left blank Hunting Group set to 7 Hunting Group 1 contains ports 1 2 3 Hunting Group 4 contains ports 4 5 6 Hunting Group 7 contains ports 7 8 Please be aware the choice of 1 for ports 2 and 3 the choice of 4 for ports 5 and 6 the choice 7 for port VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 8 is required to indicate that the
60. upports 484 Incomplete Address response Otherwise the call will likely be rejected by the proxy with a 404 Not Found error This feature is NOT designed to work with and should NOT be enabled for direct IP to IP calling Sets the prefix added to each dialed number Allows users to configure the key as the Send or Dial key If set to Yes will send the number In this case this key is essentially equivalent to the Dial key If set to No this 4 key can be included as part of number Dial Plan Rules 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 4 A a B b C c D d 2 Grammar x any digit from 0 9 xx at least 2 digits number xx at least 2 digits number exclude 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 2 011 replace digit 2 with 011 when dialing o ep np p VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 g lt 1 gt add a leading 1 to all numbers dialed vice versa will remove a 1 from the number dialed h or Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 10 digit numbers of leading digits 1617 Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any length of number with leading digit 2 and 10 digit numbers of leading digit 1 and lead
61. will not be provided to analog phone connected to this FXS port Default is No If set to YES Call Waiting caller ID will not be provided to analog phone connected to this FXS port Default is No This is to disable the stutter Call Waiting Tone when a Call Waiting call arrives The CWCID will still be displayed Default is No If YES ROH tone will not be played after off hook for 60 seconds Default is No This is to disable the Reminder Ring that is played when a call is waiting on hold and the analog phone goes on hook Visual message indicator is a special on hook caller ID type message that enables and disables the message waiting light on certain phones GXW42XX has this feature enabled by default However certain phones rare that do not support it may mistakenly treat this CID signal as an incoming call A configuration option is needed to turn on MWI in this case This is the type of signal sent to the analog phone to make it turn the lamp ON upon receiving a Voice mail Check the phone s manual to find out what signal is supported FSK default or Neon Incoming call will stop ringing when not picked up given a specific period of time Default is 20 seconds If call is not answered within this designated time period the call will be forwarded to the next member of a Hunt Group VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Hunting Group Type Delayed Call Forward Wait
62. www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299

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