introduction to computer maintenance computer technology & offic
Contents
1. TESTING 1 Tests will be both written and hands on exercises 2 Fifty percent of the student s overall class grade will be determined from scores made on the weekly unit tests Tests will consist of material covered in the previous class meeting 3 Thirty percent of the student s overall grade will be based on the average of the lab exercises 4 Twenty percent of the student s overall grade will be the grade earned on the Final Exam MAKE UP POLICY No labs will be made up Instead one of the lab grades will be dropped before averaging If a student misses more than one lab s he will be given a zero Test make up will be handled on an individual basis Work turned in late will be assessed a 20 penalty if one day late 50 for two days and will not be accepted thereafter unless the student makes previous arrangements with the instructor STUDENT RESPONSIBILITIES Students are expected to fully participate in the course The following criteria are intended to assist you in being successful in this course Time Management Understanding the Syllabus Requirements Utilizing Online Components Such as WebCT Communicating with the Instructor Completing Course Work eae PROJECTS ASSIGNMENTS PORTFOLIOS SERVICE LEARNING INTERNSHIPS ETC e Students will document hardware and connectivity in the networking lab e Students will build and test twisted pair cables e Students will configure dynamic and static network addressin2. CLASSROOM It is the student s responsibility to withdraw from a course if circumstances occur that could prevent the student from successfully completing that course Students should notify instructor of decision to withdraw and must not assume the instructor will complete the paperwork for the student The instructor will complete required paperwork only if the instructor decides to drop a student for cause Failure to notify instructor of withdrawal could result in the student failing the course Please note that changes in the Texas Education Code state that students enrolling for the first time in a Texas public institution of higher education in the fall of 2007 or after will not be permitted to withdraw from more than a total of six courses no minimum number of credit hours on each course in which the student is officially enrolled during the student s period of undergraduate study at all such institutions this includes any course a transfer student has dropped at another institution of higher education See http www brazosport cc tx us CurStu html for more information COURSE REQUIREMENTS AND GRADING POLICY The student is evaluated by Tests 50 LabAssignments 30 Final Exam 20 100 The student will be graded in accordance with established college policy A letter grade will be assigned based on the following table 90 100 A 80 89 B 70 79 C 60 69 D Below 60 F
3. The student will list major Central Processing Unit CPU components Performance will be satisfactory if major components are listed and the listing is consistent with those outlined in the lecture material The student will not be allowed references The student will describe define the Central Processing Unit CPU busses Performance will be satisfactory if the busses are described and the description is consistent with that outlined in the lecture material The student will practice standard safety procedures Performance will be satisfactory if procedures are practiced according to the material outlined in the safety handout labeled as SAFETY DOC which is located on each computer in the classroom The student will not be allowed references The student will list static electricity elimination procedures Performance will be satisfactory if procedures are listed and the listing is consistent with those procedures outlined in the text and or the computer user s manual The student will be allowed references The student will be provided tools The student will disassemble and assemble a microcomputer Performance will be satisfactory if the microcomputer is disassembled and assembled and the disassembly and assembly is consistent with the particular machine s technical manual the checklist provided and instructions given during a demonstration of the process The student will not be allowed references The student will define conventional exte
4. BRAZOSPORT COLLEGE LAKE JACKSON TEXAS SYLLABUS CPMT 1411 INTRODUCTION TO COMPUTER MAINTENANCE COMPUTER TECHNOLOGY amp OFFICE ADMINISTRATION DEPARTMENT CATALOG DESCRIPTION CPMT 1411 Introduction to Computer Maintenance CIP 4701040011 An introduction to the installation configuration and maintenance of a microcomputer system A combination of lecture demonstration and hands on experience will include expanding and upgrading systems component installation problem detection and preventive maintenance 4 SCH 3 lecture 2 lab Prerequisite Concurrent enrollment in ITSC 1305 or approval of the division chair Required skill level code Reading 9 PREPARED BY DATE INSTRUCTOR RECOMMENDED BY DATE DIVISION CHAIRMAN RECOMMENDED BY DATE DEAN APPROVED DATE The Brazosport College District shall not discriminate against or exclude from participation in any benefits or activities either on thestaff or in the student body any person on the grounds of sex race color religion national origin age or handicap This page left intentionally blank for printing purposes BRAZOSPORT COLLEGE SYLLABUS CPMT 1411 INTRODUCTION TO COMPUTER MAINTENANCE COURSE EVALUATION STUDENT EVALUATION Tests will account for no more than 50 of the total grade Lab Assignments will account for no more than 30 of the total grade Final Exam will account for no more than 20 of the total grade INSTRUCTOR EVALUATI
5. ON OF COURSE A Students will be given an opportunity to evaluate their instructor and the course content B The instructor will review and evalate in terms of withdrawal rate C Final grades given will be reviewed in an effort to determine if a pattern of high or low grades exists DEPARTMENT EVALUATION OF COURSE A Faculty and the Division Chair will review students grades and withdrawal trends B Faculty and the Division Chair will review the Course Competencies and Perspectives Assessment BRAZOSPORT COLLEGE SYLLABUS CPMT 1411 INTRODUCTION TO COMPUTER MAINTENANCE COURSE CONTENT GENERAL OBJECTIVES 1 The student will be allowed references The student will backup and restore missing and or corrupt hard disk files Performance will be satisfactory if files are backed up and restored The student will be allowed references The student will be provided selected software packages The student will install system and application software and software upgrades Performance will be satisfactory if the software and or software upgrades are installed and the installation is consistent with the selected software manual instructions and the installation of the software and or upgrades operate properly according to the software manual The student will not be allowed references The student will list major booting process steps Performance will be satisfactory if major steps are listed The student will not be allowed references
6. eps partition a low level formatted hard disk high level format a hard disk explain the Power On Self Test s POST function 24 25 26 27 28 29 30 31 32 33 use diagnostic software analyze microcomputer performance differentiate between PC hardware and software problems determine microcomputer peripheral compatibility install microcomputer system peripherals test I O ports serial and parallel identify given memory chip characteristics install microcomputer system hardware upgrades describe basic power supply protection methods perform routine and or preventative maintenance install network hardware and software Identify modules that make up a computer system and its operation identify each type of computer bus structure and assemble setup microcomputer systems accessory boards and install connect associated peripherals BRAZOSPORT COLLEGE SYLLABUS CPMT 1411 INTRODUCTION TO COMPUTER MAINTENANCE LEARNING OUTCOMES Use the Internet to download device drivers software updates and other software maintenance items The student will use the Internet to download upgrade update software for given hardware and software Performance will be satisfactory if the download and installation is successful Install system and application software and software upgrades The student will physically install software and or software upgrades Performance will be satisfactory if the installation i
7. et up of Acquiring auxiliary storage And maintenance Organizing memes O E Understanding System upgrade is taught and practiced Organizational Systems Technological Systems Social Systems a ere ee ee System upgrade troubleshooting and maintenance is taught and practiced Relig Spe __ Moens ES Basic Skills Use of computer documentation and reporting lab results Reading Writing Mathematics ss Seine Liteni Listening n Skills Troubleshooting and upgrade require these skills Decision Making Problem Solving EES Techniques E Personal Qualities Lab work builds self esteem with success Student is responsible for making Responsibility sure equipment works correctly Sociability eeii O Week 10 11 12 13 Weekly Schedule Subject Course Orientation Operating Systems Boot Process Lab Operating Systems Review Lab Network Walkthrough amp Software Installation System Components amp Microprocessors Lab System Disassembly Reassembly amp CMOS Setup Motherboards Busses BIOS amp Memory Lab Flash BIOS amp Virus Protection Test 1 Lab System Information HD Interfaces amp Magnetic Storage Lab Startup Diskette amp Backup Power Supplies amp Input Devices Lab CD ROM Installation Connectivity amp Networking Lab Hard Drive Setup Reinstallation of Windows amp Office Test 2 Lab Network Installation A
8. g e Students will configure clients in a peer to peer network e Students will create and share files within the network SCANS COMPETENCIES The Secretary s Commission on Achieving Necessary Skills SCANS identified competencies in the area of Resources Interpersonal Information Systems and Technology and foundation skills in the areas of Basic Skills Thinking Skills and Personal Qualities This course is part of a program in which each of these competencies and skills are integrated For application of specific SCANS competencies and skills in this course see Addendum A attached ACADEMIC HONESTY Brazosport College assumes that students eligible to perform on the college level are familiar with the ordinary rules governing proper conduct including academic honesty The principle of academic honesty is that all work presented by you is yours alone Academic dishonesty including but not limited to cheating plagiarism and collusion shall be treated appropriately Please refer to the Brazosport College Student Guide for more information This is available online at http www brazosport edu Click on the link found on the right side of the homepage STUDENTS WITH DISABILITIES Brazosport College is committed to providing equal education opportunities to every student Brazosport College offers services for individuals with special needs and capabilities including counseling tutoring equipment and software Please contact
9. nded and expanded memory and High Memory Area HMA Performance will be satisfactory if the memory types are defined and the definitions are consistent with those outlined in the course text 10 11 12 13 14 15 16 17 18 19 The student will not be allowed references The student will describe hard and floppy disk drive components Performance will be satisfactory characteristics listed are consistent with the course text The student will be allowed references The student will be provided tools The student will use diagnostic software Performance will be satisfactory if the usage of the software determines microcomputer system and peripheral characteristics and or problems The student will be allowed references The student will be provided appropriate software and tools The student will analyze microcomputer performance Performance will be satisfactory if the student can determine whether the machine s performance is satisfactory or if not what procedures should be followed to correct the microcomputer s performance The student will be allowed references The student will be provided appropriate software and tools The student will install microcomputer system peripherals Performance will be satisfactory if installation conforms to equipment manual specifications and the peripheral device sis are compatible with the given microcomputer The student will be allowed references The student will be pro
10. s consistent with the selected software manual and operates properly according to the same List a PC s major booting process steps The student will list steps or select the steps from a given list on a written exam Performance will be satisfactory is the steps are listed correctly Disassemble and reassemble a microcomputer The student will disassemble and reassemble a microcomputer in a laboratory environment Performance will be satisfactory if disassembly and reassembly is consistent with the machine s technical manual the checklist provided and instructions given during a demonstration of the process Install microcomputer system peripherals The student will install given peripherals in a laboratory environment Performance will be satisfactory if installation conforms to equipment manual specifications the checklist provided and instructions given during a demonstration of the process Install microcomputer system hardware upgrades The student will install given hardware upgrades in a laboratory environment Performance will be satisfactory if installation conforms to equipment manual specifications the checklist provided and instructions given during a demonstration of the process Perform routine and or preventative maintenance on a microcomputer system The student will perform routine and or preventative maintenance in a laboratory environment Performance will be satisfactory if maintenance is consistent with procedure
11. s outlined in the course text or specified by the equipment manufacturer and the equipment operates properly when the procedure has been completed BRAZOSPORT COLLEGE SYLLABUS CPMT 1411 INTRODUCTION TO COMPUTER MAINTENANCE Instructor Ron Bonnette Office D 201B Office Phone 979 230 3394 E mail Ron Bonnette brazosport edu Alt Phone 979 230 3229 COURSE DESCRIPTION An introduction to the installation configuration and maintenance of a microcomputer system A combination of lecture demonstration and hands on experience will include expanding and upgrading systems component installation problem detection and preventive maintenance CIP 4701040011 4 SCH 3 lecture 2 lab PREREQUISITES Concurrent enrollment in ITSC 1305 or approval of the division chair TEXTBOOK OR COURSE MATERIAL INFORMATION UPGRADING AND REPAIRING PCs 19th Ed Scott Mueller Que Corporation 2010 LAB REQUIREMENTS Students will be given lab time during class hours ATTENDANCE AND WITHDRAWAL POLICIES Students will be dropped by the instructor if they miss more than 20 of the classes before the drop date Tardiness and leaving early will count as part of an absence Fall and Spring 15 Week Semesters Class Meetings Maximum absences before being dropped One per week 2 Two per week 4 Students are also expected to take care of the equipment in the classroom PLEASE DO NOT BRING FOOD DRINKS OR UNAUTHORIZED PERSONS INTO THE
12. the Special Populations Counselor at 979 230 3236 for further information OTHER STUDENT SERVICES INFORMATION Information about the Brazosport College Library is available at www brazosport edu sites CurrentStudents Library default aspx or by calling 979 230 3310 Information about study skills and tutoring for math reading writing biology chemistry and other subjects is available in the Learning Assistance Center LAC See www brazosport edu sites CurrentStudents LAC default aspx or call 979 230 3253 To contact the Computer Technology amp Office Administration Department call 979 230 3229 or 979 230 3394 Student Services provides assistance in the following Counseling and Advising 979 230 3040 Financial Aid 979 230 3294 Student Activities 979 230 3355 To reach the Information Technology Department for computer E mail or other technical assistance call the Helpdesk at 979 230 3266 ADDENDUM A SCANS COMPETENCIES CPMT 1411 Introduction to Computer Maintenance Competency Reference e ee Time and materials must be ees oS managed in lab environment Time Management Facilities Materials Human Resources Resources eae Interpersonal Each lab assignment requires team members i e more than one student for each lab Leadership Part as Team Part as Team Member Works with Seu Diese J Much of course material revolves around installation of software and s
13. tlined in the course text or specified by the equipment manufacturer and the equipment operates properly when the procedure is finished The student will be allowed references The student will be provided tools The student will install network hardware and software Performance will be satisfactory if the installation is performed and the performance is consistent with procedures outlined in the course text or specified by the equipment or software manufacturer and the equipment operates properly when the procedure is finished SPECIFIC OBJECTIVES 1 2 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 backup working hard disk files install system and application software install system and application software upgrades list booting process steps list general characteristics of IBM AT or IBM AT compatible microcomputers list major Central Processing Unit CPU components define the Central Processing Unit CPU busses practice standard safety procedures list static electricity elimination procedures disassemble a working microcomputer assemble a microcomputer define conventional memory define extended memory define high memory area HMA define expanded memory describe basic floppy disk drive components describe basic hard disk drive components compare IDE and SCSI interfaces differentiate hard and floppy disk drive characteristics list hard drive setup st
14. udio amp Video Hardware Lab Video Driver Upgrade amp Sound Card Installation I O Interfaces Troubleshooting amp Preventative Maintenance Lab Diagnostic Software Optical Storage amp Other Storage Lab Makeup Test 3 CPMT 1411 Introduction to Computer Maintenance Text Handouts amp Ch 1 PO 22 Safety doc amp Other References Ch2 amp 3 PO Ch 20 Ch 4 5 amp 6 Ch 1 6 PO 20 amp 22 Ch 7 9 PO 10 Ch 19 amp 16 Ch 12 Ch 17 amp 18 Ch 12 Ch 7 12 amp 16 19 Ch 13 amp 14 Ch 15 Ch 22 Ch 10 11 amp PO Ch 12 Ch 10 15 amp 22 Lab Memory Upgrade 14 Lab Final Prep Building and Upgrading PCs Portable PCs amp Printers Chane C0 15 Lab Final Final Exam Comprehensive
15. vided appropriate software and tools The student will test a computer s I O ports Performance will be satisfactory if ports are tested and the student by testing of the ports determines port specifications and if any changes are needed The student will not be allowed references The student will identify given memory chip characteristics Performance will be satisfactory if characteristics are identified and the identification is consistent with those outlined in the course text and the identification of the characteristics are used to determine the compatibility of a given memory chip or module and a given machine s memory The student will be allowed references The student will be provided tools The student will install microcomputer system hardware upgrades Performance will be satisfactory if upgrades are installed and the installation is consistent with the technical information provided by the hardware manufacturer and operates according to same The student will not be allowed references The student will describe basic power supply protection methods Performance will be satisfactory if methods are described and the descriptions are consistent with those outlined in the course text The student will be allowed references The student will be provided tools The student will perform routine and or preventative maintenance Performance will be satisfactory if maintenance is performed and the performance is consistent with procedures ou
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