28a. aastra management 7450 v2.4
Contents
1. 10 102 x Aastra PS DV z BG e Pager S curit r Outilsy A STRA Abonn s en mode profil Aastra France mdondon Recherche Modification du mot de passe Cr ation ih Nouveau mot de passe ls00000000e Journal Confirmer nouveau mot de passe Pr f rences Administrators with Web telephony profile have access to this web interface only They can thus modify their password in this interface The new password is securely sent on HTTPS to the AM 7450 server and saved in encrypted form in the AM 7450 administrators database Administrators with other profiles Admin User Telephony and who also have access to the user management web interface can modify their password both in the AM 7450 client interface and in the web interface The same security policy applies no matter the interface in which the password is modified BPS0121AENAA0O1 Page 18 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 5 2 Technical security The Aastra 5000 solution is intrinsically designed to offer easy and efficient administration no matter the number of users The ease of administration must not be to the detriment of security availability integrity confidentiality audit Therefore the Aastra administration solutions offer all the mechanisms required to securely integrate telephony into the corporate IT system Security of the operating system OS The AM 7450 solut2. 7 days in advance during login The user is prompted to modify his password immediately in the following cases e If his account has just been created he is logging on for the first time e His password has just been reset by the administrator e His password has expired Aastra Management 450 Login Ancien mot de passe een Nouveau mot de passe sneer Confirmer nouveau re mot de passe Fern In case of prolonged user inactivity from his AM 7450 client software the session is locked and a login window opens above the AM 7450 main window If the user wishes to resume his activity on AM 7450 he authenticates again by entering only his password and can again access different menus The duration of inactivity is configurable and is 10 minutes by default BPS0121AENAA0O1 Page 17 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA All logon and logout operations are time stamped and displayed in the operation log indicating the action and user concerned beam ides or p rations kel UR B 1609710 15 34 18 Gegen D comion de eegen adesse Ee EL TTTS es EE ER EE nn eee COC ET WEB interface for managing users via profiles gt R2 4 Gi e https 10102 22 20 dettes ony Ecrans Preferente aspx Fichier Edition Affichage ES Outils i Ee y e H 7 gt a wy Favoris 7 EZ SFR Mail Aastra France Intra https
3. Pour importer la liste des r gions et des sites cliquez ici Pour r cup rer des donn es export es cliquez ici Pour g rer l tat de connexion des op rateurs cliquez ici Pour r cup rer les sauvegardes de l application AM7450 cliquez ici Pour provoquer un export des donn es abonn s cliquez ici Pour tester ou d sactiver le dispositif externe pour la gestion des alarmes cliquez ici Pour configurer les quipements externes cliquez ici internet ous 100 Import list of regions and sites The administrator has the possibility to enter off line and in an Excel file the AM 7450 configuration in terms of managed regions and sites The form thus created will be used to massively configure the sites and regions managed in AM 7450 Recover exported data This menu gives access to the data exported by the AM 7450 client for processing outside of AM 7450 e Collected directories e Collected tickets e The AM 7450 configuration xml files describing the operators regions and managed sites e AM 7450 logbooks in xml format 1 log a day e Gateway logbooks in txt format 1 log a day e Site based inventories in XML format e Aastra system backups e The entire technical data of all the subscribers in csv format BPS0121AENAA0O1 Page 7 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A fi STRA Manage user connection status This menu gives the user connection status and possibly
4. the AM 7450 server LAN Entreprise NAT y AM 7450 Server on VMware ESX ESXI Note the incompatibility with the TSO TCP Segmentation Offload option activated by default via the VMware tools Limitations e TMA service no access to the terminal web admin function e NAGIOS no access to the iPbx detail e OMM web admin started via AM7450 BPS0121AENAA0O1 Page 32 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 7 9 Client server connection via Proxy The third configuration tested uses an intermediate http proxy between the AM 7450 client and server LAN Entreprise Q AM 7450 Client http Proxy Server squid 28A 7 10 AM 7450 Client several clients on a single PC Several versions of AM 7450 Client can be installed on a user PC to facilitate remote management of the sites managed by an AM 7450 Client 1 site Li SE Previous connection Client N site Current connection A5000 R5 4 However the installation of N AM 7450 client applications must be manual and in distinct folders BPS0121AENAA0O1 Page 33 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 7 11 Capacity The AM 7450 software can be used to manage a multi site network a single site network or a series of distributed platforms belonging to and used by different clients This AM 7450 software can also be used to manage
5. web client The Web client is used e To install and run the AM 7450 client e To manage and configure the data required to use AM 7450 e To view the documentation Mes Gjo Bb ans SW D e feet gent Cie Ge AASTRA Aastra Management 7450 A L vmgen du eat AATA Lancement de ack near AA HA 28A 4 1 1 Languages The administration web client is offered in the following languages e French e English e German e Italian e Flemish 28A 4 1 2 Installation The AM 7450 client is very easy to install by clicking the link Prepare the deployment of AM 7450 client from the web client Before this Framework NET 3 5 and Java Runtime Environment JRE 1 5 must be installed on the PC It also necessary to install SVGViewer in order to view the Aastra 5000 Aastra X Series map on NAGIOS BPS0121AENAA0O1 Page 6 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information 28A 4 1 3 Administration gt htips 10 102 22 20 M7450php administration php Windows Internet Explorer fourni par Aastra France L ff Ge E e https 10 102 22 20 M74S0php administration phi v a x SE Googe Pp Fichier Edition Affichage Favoris Outils x de Favoris Mhttps 10 102 22 20 M7450php administration php fn Gl 1 dm Pager S curit Outis AASTRA Aastra Management 7450 Geh Administration du serveur AM7450 Pour g rer le service AM7450_ cliquez ici
6. work in a virtual VMware architecture AM 7450 is based on software locking a virtual dongle and no longer on a physical USB dongle This virtual dongle associated with a key is used to unlock the AM 7450 options The key is generated thanks to an installation code generated by AM 7450 from some information accessible during installation such as the application s virtual IP address among others For more details refer to the chapter Virtualisation in the Aastra 5000 R5 2 Product Guide BPS0121AENAA0O1 Page 29 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 7 5 AM 7450 hardware and software configuration AM7450 is based on a rackable IT server type network administration platform running with Linux Therefore it is possible to obtain only the user licence for this application Moreover to ensure the continuity of the marketing methods Aastra continues to offer a fully integrated system Configuring the server without combination with other applications The server must meet the following minimum specifications e Operating system Linux CentOS R6 3 or RedHat Enterprise 6 3 64 bits The RedHat company provides the list of all the servers certified with this operating system list available on www hardware redhat com e 2 GHz Dual Core Intel or equivalent which supports the required operating system e Random Access Memory RAM e Up to 4000 users 10 iPbxs 2GB e Above 40
7. 0 gt R2 4 does not provide subscriber management functions create modify delete move for NeXspan systems Park Management Aastra 5000 AM 7450 compatibility Park management access to Aastra Management Portal AMP inventories maintenance alarms logs collecting call tickets and collecting directories for isolated iPbx Park management functions apply to the following systems e Aastra 5000 Server Aastra X Series from R5 2 e Aastra 500 from R5 3 e NeXspan C S L 50 Communication Server as of system release 3 2 e NeXspan D as of release 4 2 e NeXspan 500 system release 4 2 or later To manage NeXspan iPbxs lt R4 2 the connection may be either via IP or via ISDN by adding a front end NeXspan iPbx R4 2 BPS0121AENAA0O1 Page 31 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 7 8 Client server connection via NAT AM 7450 supports address translation between the client and AM 7450 server The following configurations have been tested e NAT router on the AM 7450 Server side LAN Entreprise WAN Internet NAT AM 7450 Client AM 7450 Server e Router with NAT on the AM 7450 Server side and router with NAT on the AM 7450 Client side LAN Entreprise LAN Entreprise WAN Internet BS AM 7450 Client AM 7450 Server AM 7450 with the heterogeneous management option co located M7430 7430 client via NAT compatible VNC Virtualised VMware environment on
8. 00 users 10 iPbxs 4GB e Above 10000 users contact Aastra e DVD ROM drive e 10 BaseT 100BaseTx Ethernet card e Available disk space recommended 80 GB minimum The required disk space varies according to the number of sites the purge rate and type of data stored e Ports 1 serial port for the alarm box optional e Screen 1024x1280 SVGA Note the screen is not necessary on the server Minimum client configuration The client PC must meet the following specifications e Operating system Microsoft Windows XP Pro VISTA 7 8 e Pentium IV or equivalent compatible with the OS e Random Access Memory RAM 2GB minimum e 10 BaseT 100 BaseTx Ethernet card e Available disk space excluding user data 75 MB e 1024x1280 SVGA screen e Compatible web browsers e Internet Explorer 8 9 e Mozilla Firefox 9 12 13 e Google Chrome V19 BPS0121AENAA0O1 Page 30 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 7 6 Configuring gateways 28A 7 Compatibilities Daily Management Aastra 5000 AM 7450 compatibility Daily management Aastra 5000 LDAP directory subscribers management rights keys forwards associations UCP TWP SNMP alarms SNMP synoptic The system types or releases not available in the table below are considered as incompatible Aastra 5000 Server AX Series and A500 gateways for releases 2 R5 2 require an IP connection NeXspan Release lt 4 2 The AM 745
9. Import The Create button is used to declare regions each region corresponds to a tab in which administrative data and Gateway connection data can be entered Creating a region __Creer Exporting site region files Export e Clicking Create opens a region creation window Importing site region files import Cr ation d une r gion Entrer le nom de la nouvelle r gion Opens a template to create the new region Region CE _ E D F G KS 2 1 MON EXPFC 1 NON EXPFC Zi 1 NON EXPFC 1 NON EXPFC Ea 1 NOM EXPFC 1 NON EXPFC 1 MON l EXPFC a I lt r ES eT It 4 gt H Instructions R giont The Export button is used to create the files region xml and site xml which can be imported into AM 7450 The Import button is used to import into Microsoft Excel the current configuration of the regions and sites in order to be able to massively modify the configuration BPS0121AENAA0O1 Page 11 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 4 1 5 AM 7450 administration client of the Aastra 5000 solution The AM 7450 Windows client main window consists of three areas When a session is opened these three areas are displayed as follows e An area on the left with the identity of the connected user and available menus e The upper right space is reserved for the interface of the selected function The welcome screen
10. LS certificate TLS certificate Encrypted flow Encrypted flow AM 7450 Aastra 5000 authentication server authentication Administration flows The administration flows between the different components of the A5000 solution are authenticated and encrypted in order to provide a high level of confidentiality and integrity These flows include e The retrieval of alarm logs e The acquisition of communication tickets e Backup restore management e Update management e Subscriber and Call Server Gateway iPbx configuration e Inventory flows Alarms The alarms captured by AM 7450 are also transmitted in form of SNMP traps to a third party SNMP supervision application configurable of the type HP OV BPS0121AENAA0O1 Page 20 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA Follow up of configurations AM 7450 provides all the functions needed to follow up configurations e Automatic backup of Aastra 5000 and Aastra X Series Aastra 500 configurations through AM 7450 e Automatic downloading of logbooks and inventories e Numbering plan audit e Inventory of IP and digital subscribers via the TMA service Availability Automatic spatial duplication towards a second synchronised server is recommended in order to secure the AM 7450 server 28A 5 3 Security user rights Access to the AM 7450 web portal is controlled through login password Several profiles are possible Aastra Ma
11. Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA CONTENTS 28A AASTRA MANAGEMENT 7450 V2 4 GENERAL INFORMATION 2 AO ATOUT N a respecte esata cates ern oss aie seta ernie etree anda ieee E E E 2 28A 2 ENHANCEMENTS IN VERSION 2 RE ne aam a ee seat c ne de de docs cree me cui 4 28A 3 OVERVIEW OF THE AM 7450 SOFTWARE ccsscsseecccssosseetecsscsseersensosseersensesserseensesserseenseserseenss 5 28A 4 AM 7450 SOFTWARE CLIENT APPLICATIONS s nsssnnnesenneoenrrrsrrrerrrrrestnrrrsnrrrsrrrrnsnrrrsnrrrrenreeennnne 6 28A 4 1 AM 7450 administration web client sise 6 BAALI RO a eee 6 E E IR S 2 Ls e genes ie ae de de Re dede ee ee De den Le 6 28A 4 1 3 Administration EE 7 28A 4 1 4 Pre requisites and documentation sise 10 28A 4 1 5 AM 7450 administration client of the Aastra 5000 solution naannnnnnnnnnnnnnnnnnnnnennnnnnsrrnesnnnnne 12 5 1 1 AM 7450 Web Client for managing subscribers via profiles R2 4 13 28A 5 SECURITY MANAGEMENT eege eebe 14 2070 1 ADDICANON SO CU ts icc editer nha 14 28A 5 1 1 User rights Manag eMe E 14 28A 5 1 2 Secure password policy ss ne a este eme eee 17 Ee 19 20A 9 3 S CUN SSOP TONS csser iranieni EEE EEE AEE E EA EEEE 21 28A 6 MAINTAINING THE AM 7450 GEnVER 22 COLT ie ug eg 26 28A 7 1 GON EE 26 26A 72 DUDICAICD ere 27 28A 7 3 AM 7450 Server used together with other applications cccccccsseeee
12. ancements in version 2 4 are summarised below Operating system AM 7450 Server V2 4 is used with Linux CentOS 6 2 or RedHat 6 2 The operating system delivered by default for a configuration on an Aastra Server is CentOS 6 2 The AM 7450 software is compatible with VMware ESX ESxXi 5 0 A5000 R5 4 system management AM 7450 V2 4 manages A5000 R5 4 systems So it is necessary while upgrading the iPbx to R5 4 to also upgrade AM 7450 to V2 4 Version R2 4 allows you to manage A5000 R5 2 R5 3 and R5 4 NeXspan R4 2 is no longer managed with AM 7450 R2 4 Web interface for easy day to day management via profiles A new web interface is available with AM 7450 R2 4 It facilitates the management of network subscribers via preconfigured profiles Interface for managing subscribers via public API A public interface is available as of AM 7450 R2 4 It facilitates the management of network subscribers from an external application This interface is subject to the acquisition of a license on AM 7450 It is necessary to participate in the Aastra A P partnership program to obtain the external interface documentation User IVB password management The user password and integrated voicemail box password are unified into a single password as of A5000 R5 4 This password can now be initialised with a value specific to each user by the administrator from the AM 7450 client the profile based management AM 7450 web client but also from Aastra Manage
13. ate the management of this alarm box by AM 7450 BPS0121AENAA0O1 Page 8 34 AASTRA Configure external equipment supervision This link is used to configure the supervision of external physical devices data devices routers switches etc PC servers or applications AASTRA Aastra Management 450 Configuration des qupements SNMP externes Nom GUYUCP 3 Adresse 10 102 2 36 Url de gestion Severte associ e au trap Majeure Message associ au trap Trap recu sur equipement GUYUCP 10 102 2 36 S v rit associ e au succ s du polling OF Message associ au succ s du polling Ping OK sur GUYUCP 10 102 2 36 Severite associ e l chec de pollmg Majeure Message associ l chec de polling Png NOK sur GUYUCP 10 102 236 Pour revenir la page d accueil cliquez ici The configuration concerns the following variables e Equipment application name e P address e Equipment application management access URL e Name and severity level of the alarm associated with the SNMP TRAP received e Name and severity level of the alarm associated with the success of equipment application pooling by AM 7450 e Name and severity level of the alarm associated with the failure of equipment application pooling by AM 7450 It is possible to add or delete a device application to be supervised It is possible to export the configuration in txt format CSV BPS0121AENAA0O1 Page 9 34 AASTRA 28A 4 1 4 Pre re
14. base expired data are automatically deleted BPS0121AENAA0O1 Page 23 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information Configuring SNMP and mail servers Weures de compagne Export Puroe Serveurs Port e Fitrages Masque SCH Adresse manager E r seau En Es Adesse manager Paling ren 1 Adresse manager Serveur mal Serveur mal guyaraillnt fr aastra com Adresse e mail F du AM 7450 SNMP server allows the configuration of 1 to 3 external SNMP servers to which AM 7450 sends alarm SNMP messages Mail server used to configure a mail server for sending mails to administrators and operators as well as to third parties Configuring the parameter range Administration Q Configuration F Heures de campagne Filtrages Purge Serveurs Port e Annuaire a Diese tio o Abase multisite Port e des param tres pour le plan de nume rotaton Fort e du mode de geshon des num ros SDA Globale 0 base multisite Port e du num ro de plan SDA principal pour le moe de gestion dans les caract ristiques annuaires Globale D Abate multisite Telephony parameters range used to define the distribution of telephony parameters feature classes PSTN TL on the sites managed by AM 7450 The range may be global by region or by multi site DID number range used to indicate whether the DID numbers are
15. clared in the system via this rights management module may access these functions The rights management module provides the following services e Creating the system operator or administrator e Deleting the system operator or administrator e Modifying operator or administrator characteristics and rights e Resetting an operator or administrator s password e Viewing the characteristics and rights e Exporting operators characteristics and associated rights except passwords The characteristics of an operator are e Login e Surname e First name e E mail address e Operator profile e Password The different user profiles are e Administrator Admin e Operator e Telephony e Web telephony new as of R2 4 BPS0121AENAA0O1 Page 14 34 The table below gives a view of the functions available according to profile The accessible functions are still in read write mode ae ER EE ammargemen S S Inventories SNMP supervisor a men KK Ween Wes BPS0121AENAA0O1 Page 15 34 Moreover an operator s rights are e Geographic rights visibility and possible actions on a set of regions and within the regions multi site configurations and inside these multi site configurations or one or more iPbxs fae Droits Geopraphiques Eye Aastra EH France Guyacs1 Guyaxd Guyaxlprd Guyaxs Guyncs Guynx500 e Hierarchical rights visibility on a certain number of companies departments only the subscribers belongin
16. defined for all the sites managed by AM 7450 or by multi site BPS0121AENAA0O1 Page 24 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information Configuring the Aastra 5000 directory Annuaire ZS Filtrages i K e E Adresse ip 10 102 22 20 Peet 309 Branche principale l a LIE Utilisateur Administration lightManagernent bastos This tab is divided into 3 areas e Directory area for configuring LDAP directory connection parameters e Administration area lists the administrators created in the LDAP directory e Users area lists the applications authorised to access the LDAP directory AM 7450 data backup AM 7450 backs up its data every day in a given directory The number of backups is 30 monthly data backup If the remaining disk space is below 20 the administrator is notified through a message in the operations log every 12 hours BPS0121AENAA0O1 Page 25 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 282 7 Architecture 28A 7 1 General architecture Remote access to gateways may be via IP for systems R5 x or via IP or ISDN for systems R4 x R3 x For systems lt R5 X ISDN connection is set up using a front gateway This gateway must be a NeXspan XS XL iPbx or XD iPbx R4 2 M7450 Park management client PEs Windows Client Applications Web Portal ables Management services ISDN call au
17. e Nombre d actions 3 BPS0121AENAA0O1 Page 22 34 Export du journal des op rations SRE taxateur bckets de communication et l arruaiel Export des journaux de bord PB 7 Export des inventaires PBX pphquer Expos Export des fichiers sites et r gions Exporter The configuration modification is saved in the operations log Note this configuration is used without any changes by the immediate actions While creating deferred actions it is possible to re specify whether or not you want an export At the end of processing the data transmitted by the sites are saved in the specified export directory located on the AM 7450 server These data are not purged by AM 7450 The content of this directory is to be deleted by the administrator The backup directory for exports is accessible thanks to the link see the exports available in the repository Duration of backups Heuresdecampagne E Purge 1 Filtrages Dur e de sauvegarde du Joumal des operators 7 80 jours CE Dur e de sauvegarde de l historique des campagnes 7 80 jours 30 Dur e de sauvegarde des joumaux de bord PBX 7 90 jours EE Dur e de sauvegarde des alarmes 7 90 jours ED Dur e de sauvegarde des bckets de communication 7 90 jours Im _ Hombre de sauvegardes conserv es par Phx 3 10 hoo ooo _Appiquer When the backup durations are attained when new data must be saved in the AM 7450 data
18. eseesneeeeesssaeeeeeeees 28 2AA VIF AV AICI OCHO EE 29 28A 7 5 AM 7450 hardware and software configuration ccccsseecccssseeecsseeecesaeeeesanenessaneneesens 30 28A76 E eege ee CALC EE 31 E ele O EE 31 28A 7 8 Client server connection via NAT 32 28A 7 9 Client server connection via Proxy inner 33 28A 7 10 AM 7450 Client several clients on a single PC 33 28A 7 11 EE 34 BPS0121AENAA0O1 Page 1 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A AASTRA MANAGEMENT 7450 V2 4 GENERAL INFORMATION 28A 1 Introduction Aastra 5000 an open and scalable solution is a corporate multimedia voice video fax IP communication software application lt can be used in all activity sectors services industry healthcare tourism education administrations etc regardless of their structure single site multi site central sites regions branches and organisation centralised distributed or both In single site mode the Aastra system has its own administration portal called Aastra Management Portal Available as standard on Aastra X Series gateways Aastra 5000 and on Aastra 5000 Server Aastra Management Portal AMP offers all the services needed by the administrator wherever he may be at the office at home on a business trip etc In multi site mode or pool management mode standalone gateways the Aastra Management 7450 software manages all these devices co
19. forces one or more users to log off if necessary Only a user with an Administrator profile can force the disconnection of another user Recover AM 7450 application backups It is possible to view the list of backups available on the AM 7450 server in order to save them locally view them e mail them later etc Manage AM 7450 service The link is used to manage the status of the AM 7450 application remotely and to stop or start the application on the server As of AM 7450 V2 2 SP1 status management is only accessible with the Administrator profile and in read only mode for the other users If necessary the Select M7450 interface field is used to modify the IP address of the AM 7450 server in principle this address has been declared during operating system installation Therefore any AM 7450 server IP address modification also implies e Updating the location of the LDAP directory hosted by AM 7450 e Updating the location of SNMP Manager Export user data This link is used to start exporting user data immediately directory data telephony rights programmed keys and forwarding voicemail box associations The interface also offers a link to the export directory Manage alarm box This device is used to integrate the Aastra 5000 solution to audible and visual alert solutions via AM 7450 This alarm box is connected to the AM 7450 server through a serial link This link is used to activate or deactiv
20. g to these latter are accessible in configuration fae Droits Hie rarchiques r Aastra H jee AASTRA F CN AASTAA FRANCE GES AASTRA M CL Gandi INT D MGT D MEG PLM RandD Sales 1 SERWO Supplyc ity SUPPORT cHe Societe CN Service Service R duire R duire Annuler In addition to this security management module AM 7450 has an operations log used to list precisely all the operations performed by the different operators BPS0121AENAA0O1 Page 16 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 5 1 2 Secure password policy The password management policy is reinforced as of version V2 1D e The passwords must respect a format imposed by the administrator e The passwords have a validity period after which they are no longer valid and must be changed e Incase of prolonged inactivity on the AM 7450 client access is blocked and the user must re authenticate e Login logout operations are recorded in a logbook The new password format is defined from the following combinations e Atleast n characters e Atleast w lower case characters e Atleast x upper case characters e Atleast y digital characters e Atleast z special characters e Number of the above rules to apply The password validity period is configurable and is 90 days by default It can also be inhibited An alert informs the user about the imminent expiration of his password
21. gives information about the AM 7450 software product version number of sites managed regions and operators and list of unlocked functions e The space at the bottom right displays the last events recorded in the operations log By default this display area is available but may be resized or even hidden ER Actions imm diates Actions Difitntes E Campagna D I Administration D lt onsubtat ons se el ee ee au a Fem ami Mona Eat Languages The AM 7450 client is offered in the following languages e French e English e German e Italian e Flemish The language of the interface is synchronized with the one defined while installing the server BPS0121AENAA0O1 Page 12 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA User preferences The user can save some of his display preferences from the preferences menu It is possible to deactivate the notification pop up window this window is active by default lt is also possible to deactivate the alarm pop up window in which filtered alarms are displayed this window Is active by default Finally the user may choose full screen mode by default for the application windows This menu can also be used to modify the user password 5 1 1 AM 7450 Web Client for managing subscribers via profiles gt R2 4 Introduced in AM 7450 R2 4 a new web interface makes internal subscr
22. ibers easy to manage using profiles declared in advance in AM 7450 Page d accueil Internet Explorer provided by Aastra France e wn s x OW https 10 102 22 20 webtelephony Search aspx toute pP x Fichier Edition Affichage Favoris Outils H ww Favoris 28 if Bau AA Aastra France Intra 6 Page d accueil X A Aastra PS DV fi gt 7 Ci mp v Pager S curit Outilsy a A STRA Abonn s en mode profil pastra France mdondon Recherche d abonn Hi rarchie 1 Seaton Abonn s par page Nombre max de fiches atteint Veuillez affiner votre recherche The left menu offers the following functions subscriber search subscriber creation access to web operation log and user preferences Languages The web client is offered in the following languages e French e English e German e italian e Flemish The interface language is synchronised with the one defined while installing the server BPS0121AENAA0O1 Page 13 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 5 Security management 28A 5 1 Application security 28A 5 1 1 User rights management The AM 7450 offers network management functions to geographically dispersed operators while accurately defining the rights individually associated with each operator The rights management module is accessible to system administrators only Only the operators de
23. ion runs with Linux This OS has been hardened in order to minimise the risks of security gaps e Only the services necessary to deploy AM 7450 are launched in order to minimise the visibility of the application on the network reduced number of open ports e Password management policy e Compatibility with standard antivirus solutions and firewalls e Linux also natively integrates a firewall which must be configured by the administrator The following services must be opened on the firewalls e FTP e SSH e HTTP e HTTPS The ports to be opened so the AM 7450 software can work correctly are sO TTP CS 25 SMTP mail transmission 162 SNMP trap manager Yes 20911 N remote web services Yes so HTTP 2 Supervision Nagios SNMP No BPS0121AENAA01 Page 19 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A fi STRA Secured access Access to the AM 7450 application is through the AM 7450 Client application This application is deployed automatically on the client terminal and uses a Web Services based interface to communicate with the AM 7450 application An application authentication enables some services adapted to the user s profile and geographical area to be provided All the client server exchanges are authenticated and encrypted using the https protocol over TLS Interfaces authentication and encryption Aastra 5000 Client ien AM 7450 Server Gateways a ME La La T
24. isual Taxe Pro R4 The combination is possible within the following limits e AM 7450 Server in non redundancy configuration e AM 7450 with multi site R5 x management e AM 7450 3000 subscribers managed e VT Pro 3000 subscribers managed This cohabitation is possible as of AM 7450 V2 2 and VT Pro V4 Only one dongle is used that of AM 7450 up to AM 7450 R2 3 As of R2 4 locking is based on a virtual dongle in all modes virtual or non virtual mode Note VT PRO R4 2 and AM 7450 V2 4 cohabitation is available Each software uses its own licensing In that mode e Visual Taxe PRO manages up to 3000 terminals e AM 7450 cannot be secured by duplication BPS0121AENAA0O1 Page 28 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 7 4 Virtual architecture AM 7450 can work in a virtualised VMware architecture AM 7450 becomes a virtual application and can thus be installed on a VMware ESXi 4 1 5 0 et 5 1 AM 7450 V2 4 SP2 server alongside other virtual applications Possible configurations are of load balancing or high availability type In R5 4 the following virtual applications run on one and the same ESX server e Aastra 5000 e Aastra Management 7450 e Aastra Visual Taxe PRO e ACP e TWP e AMC Controller e UCP e AHS 1 A i 0 d VMWARE ESX ESXI 4 X 5 X Server compatible with VMware Prerequisites for using AM 7450 in a VMware architecture To
25. ment Portal AMP for networks without AM 7450 Enhancements in AM 7450 2 4 SP2 Functional changes e Easy BluStar deployment with the management of authentication subscription login password and advanced security checks e Administration of TWP 4 1 and UCP 3 0 Software environment e Server Linux CentOS 6 3 and RedHat 6 3 compatibility e Client Windows 8 compatibility BPS0121AENAA0O1 Page 4 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 3 Overview of the AM 7450 software AM 7450 is installed on a Linux server AM 7450 Internal architecture Web client Up to date MMI Web client Third party application API Web services Alarm Collection Directory collection Ticket collection Aastra backup Inventories Configuration access Telephony management Nagios supervision software Centralised data Open format Database AM 7450 server User authentication Massive processing Deferred processing Resource management ISDN front end required VMware virtualisation AM 7450 V2 4 can run as a virtual application on top of a VMware architecture See the section Virtualisation BPS0121AENAA0O1 Page 5 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A STRA 28A 4 AM 7450 software client applications 28A 4 1 AM 7450 administration
26. nagement 7450 Connecter 10 102 31 14 ey PassivdPrabection Nom d utilisateur d w Mot de passe i M moriser mon mot de passe rerequis amp Documentations F Adminstrator The User Telephony and Web Telephony gt R2 4 profiles have limited access H Administration du serveur AM7450 e Pour g rer le service AM 450 cliquez ici Pour r cup rer des donn es export es cliquez ici m H Kei i l s l E i li Pour r cup rer les sauvegardes de l application AM AG e Pour provoquer un export des donn es abonn s cliquez BPSO0121AENAAO1 Page 21 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 6 Maintaining the AM 7450 server lt is possible to define the following parameters e Start time for programmed campaigns and actions e Export and exported data directory e Duration or number of data backups stored in the AM 7450 database e SNMP and mail server configuration e Range of telephone parameter and DID number data global or by region e Aastra 5000 OpenLDAP directory configuration e Alarm filter configuration Campaign times Dimanche oa Mardi Mercredi Jeudi Vendredi gem Samedi 0700 GER Note these periods defined by default can be modified by date in the menu Campaigns Actions for a daily campaign given 3 Campagnes O Actions par date Inhiber la campagn
27. nsistently and easily for administrators Aastra Management 7450 AM 7450 is a powerful tool which enables administrators to manage one or more interconnected AX Series 500 and A5000 networks It is based on a client server architecture the server software runs with Linux and the client with Microsoft Windows NET or WEB client Thanks to its modularity only one server is required both for small businesses and large companies In fact AM 7450 can manage up to 2000 AX Series A500 or A5000 systems and 150 000 subscribers Its numerous functions make it a vital tool for the administrator especially for configuring the LDAP directory and users monitoring systems iPbxs routers etc and unified applications programming maintenance actions or upgrading systems or telephones An open software solution thanks to the implementation of many standards XML LDAP SNMP etc AM 7450 is easy to integrate into the information system For instance it synchronises in real time the user data between the enterprise directory Microsoft Active Directory OpenLDAP and the LDAP directory of A5000 Finally AM 7450 is perfectly suited to the technologies deployed by network administrators access security interface encryption virtual server with VMware ESX server data protection through redundancy etc AM 7450 functions cover the following fields Fault management e Managing Aastra system alarms data equipment and application servers e Moni
28. quisites and documentation Aastra Management 7450 Framework NET 3 5 R cup rer JRE 1 5 R cup rer Composant SVGViewer R cup rer R cup rer Documentation Manuel d installation de Aastra Management 7450 Visualiser Guide d installation de CentOS 5 Visualiser Manuel d installation de la redondance et du double attachement Configuration sp cifique en acces MAT Visualiser Manuel d installation des postes Aastra ASTI5i et ASTATI Visualiser Gestion des photos manuel de mise en oeuvre Visualiser Import de la configuration des sites Template pour la configuration massive des sites Visualiser Fichiers de description de la MIB Aastra R cup rer emplate excel pour traiter les donn es de l inventaire R4 3 Visualiser emplate excel pour traiter les donn es de inventaire R5 x ___ Visualiser Proxy pour la gestion de UCPR20 R cup rer This link is used to view e The necessary third party components net java etc e AM 7450 related documentation installation manual user manual etc e The Excel forms used for massive site configuration in AM 7450 e Various documents or executable example UCP AM 7450 synchronisation proxy BPS0121AENAA0O1 Page 10 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA Template menu Creating a region Creer Exporting site region files Export Importing site region files
29. several distributed gateways AM 7450 has the following management capacities e Up to 2000 iPbxs gateways and call servers deployed on multi site or standalone networks e Upto 150 000 subscribers e Up to 200 000 directory records for all the multi site configurations managed by AM 7450 and up to 80 000 directory records per multi site configuration e Number of operators declared unlimited e Number of operators connected simultaneously 80 Including operators connected to the subscribers Web management interface via profiles gt R2 4 e Number of directory synchronisation connectors e 1 per multi site configuration for AM 7450 lt R2 3 e 3 per multi site as of AM 7450 R2 3 SP1 e Number of profiles for automatic creation via directory synchronisation profile based subscriber creation web interface gt R2 4 e 1000 profiles per multi site configuration e No limit on the total The flow rate between the AM 7450 server and the client is below 64kb s BPS0121AENAA0O1 Page 34 34
30. tomaton Acces vie IGN or IP Stand alone PEXs Multi site PEx BPS0121AENAA01 Page 26 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 2 Duplicated architecture The AM 7450 software can be deployed on two servers These servers run in active passive mode based on a main server and a backup server which takes over if the main server fails The backup server is updated in real time by the main server Switchover to the backup server takes place as follows e Automatically upon detection of a network interruption or a fault on the main server e Instantaneously An administrator with an open AM 7450 client session during AM 7450 switchover must stop this latter and restart it to continue the management operation This security server must be deployed locally LAN Spatial duplication of AM 7450 Faulty AM 7450 Active AM7450 Both servers must have the same virtual address AM 7450 thus allows a level 2 redundancy on a LAN only BPS0121AENAA0O1 Page 27 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 7 3AM 7450 Server used together with other applications The AM 7450 server can be used with different applications running with Linux Combination with Aastra 5000 Server This combination is no longer available as of AM 7450 R2 3 A5000 R5 3 However it may be offered on a VMware architecture Combination with Aastra V
31. toring Aastra system data equipment and application servers through SNMP map e Sending SNMP traps and site statuses to an external SNMP supervision application e Sending alarms by e mail e Managing the logbooks of Aastra 5000 systems BPS0121AENAA0O1 Page 2 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information Configuration management Accessing the numbering plan of Aastra 5000 devices Managing telephony parameters Managing abbreviated numbers AASTRA Managing users subscribers their keys forwarding operations voicemail accounts and TWP accounts Simplified managing users by profiles new web interface Managing hunt groups Managing user device connections Operation log Managing inventories Managing the directory Collecting call tickets and remote internal directories Accessing Aastra Management Portal on Aastra devices Maintenance services Backing up Aastra devices Restoring Aastra devices Upgrading software Managing Aastra terminals software configuration files Security management Managing user rights Detailed information about AM 7450 is given in the chapter AM 7450 V2 4 Functions BPS0121AENAA01 Page 3 34 Product Guide A5000 R5 4 Aastra Management 7450 V2 4 General Information A e STRA 28A 2 Enhancements in version 2 4 For each of the functions see the detailed information given in parts A and B of the chapter Aastra Management 7450 The enh
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