2N Helios IP Uni
Contents
1. 27 Sol IMOUDIESNOOUNG 364 501 2635 c4 Ree SS PhS ene eel bbe nt hen ilo 28 5 2 Directives Laws and Regulations s s 0 0c cc ee 29 5 3 General Instructions and Cautions s s s s s s 0 00 eee ee ee eee 31 1 Product Overview Here is what you can find in this section 1 1 Components and Associated Products 1 2 Terms and Symbols Basic Features 2N Helios IP Uni is a highly resistant and reliable IP door access intercom provided with a lot of useful above standard functions Supporting the SIP standard and being compatible with the leading IP PBX and telephone suppliers 2N Helios IP Uni can make use of all VoIP services 2N Helios IP Uni can work as a standard or emergency door access intercom for buildings entrances to premises or garages manufacturing halls highways and so on 2N Helios IP Uni is equipped with a loudspeaker 1 W Thanks to an integrated acoustic echo cancelling AEC system the product provides mutual audibility even of persons talking at the same time under normal conditions 2N Helios IP Uni can be provided with 1 or 2 pre programmed buttons You can set up to three telephone numbers and time profiles for each of the buttons to increase the accessibility of the called party 2N Helios IP Uni is equipped with an electric lock switch You can control the switch during a call using any telephone set 2N Helios IP Uni is very easy to install All you have to do is connect2. 15 2 A DC or PoE PoE PoE 802 3af Class O 12 95 W LAN 10 100BASE TX s Auto MDIX RJ 45 Recommended cabling Cat 5e or higher Passive switch NO and NC contacts up to 30 V 1 A AC DC Active switch output 8 up to 12 V DC depending on power supply PoE 9 V adaptor power supply voltage minus 2 V max 500 mA Mechanical properties Cover ABS plastic high quality stainless steel Working temperature 40 C to 55 C Working relative humidity 10 to 95 non condensing Storing temperature 40 C to 70 C Dimensions 193 x 115 x 39 mm 197 x 119 x 47 mm with flush mounting box u 193 x 115 x 57 mm for wall mounting Weight Product net weight 500 g Mounting box 135g Total weight incl package 800 g Covering leve IP54 EN 5 Supplementary Information Here is what you can find in this section 5 1 Troubleshooting 5 2 Directives Laws and Regulations 5 3 General Instructions and Cautions 5 1 Troubleshooting For the most frequently asked questions refer to fag 2n cz 5 2 Directives Laws and Regulations Europe 2N Helios IP Uni conforms to the following directives and regulations Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC of the European Parliament and of the Council of 12 December
3. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction damage or destruction of the product The manufacturer shall not be liable and responsible for any damage incurred as a result of a use of the product other than that included herein namely undue application and disobedience of the recommendations and warnings in contradiction herewith Any use or connection of the product other than those included herein shall be considered undue and the manufacturer shall not be liable for any consequences arisen as a result of such misconduct Moreover the manufacturer shall not be liable for any damage or destruction of the product incurred as a result of misplacement incompetent installation and or undue operation and use of the product in contradiction herewith The manufacturer assumes no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect dam
4. TELECOMMUNIGATIONS 2N Helios IP Uni Door Entry IP Intercom Installation Manual Version 2 1 www 2n cz The 2N TELEKOMUNIKACE a s is a Czech manufacturer and supplier of telecommunications equipment t A 4 4 A Y f em gt gt e e LJ en 4 KU 4 gt m ES 4 gt c3 S A Oo S EN E y v v v y The product family developed by 2N TELEKOMUNIKACE a s includes GSM gateways private branch exchanges PBX and door and lift communicators 2N TELEKOMUNIKACE a s has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades At present we export our products into over 120 countries worldwide and have exclusive distributors on all continents TELE CD k PEK CET 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if CE 2N TELEKOMUNIKACE a s hereby declares that the 2N Helios IP Uni product complies with all basic requirements and other relevant provisions of the 1999 5 EC directive For the f
5. 2006 on the harmonisation of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Directive 2004 108 EC of the Council of 15 December 2004 on the harmonisation of the laws of Member States relating to electromagnetic compatibility Commission Regulation EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Chemicals Agency amending Directive 1999 45 EC and repealing Council Regulation EEC No 793 93 and Commission Regulation EC No 1488 94 as well as Council Directive 76 769 EEC and Commission Directives 91 155 EEC 93 67 EEC 93 105 EC and 2000 21 EC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num riq
6. containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or short circuited either TELECOMMUNICATIONS 2N TELEKOMUNIKACE a s Modranska 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n CZ EN1812_ v2 1 2N9 TELEKOMUNIKACE a s www 2n cz 33
7. the system into your LAN via a network cable and feed it from a 12 V power supply or your PoE supporting LAN Configure 2N Helios IP Uni using your PC via any web browser Use the IP Manager to manage extensive 2N Helios IP Uni systems easily and quickly Advantages of Use Variable mounting options brick plasterboard flush mounting wall mounting Sensitive microphone and powerful loudspeaker Bidirectional communication acoustic echo cancelling Optional dial buttons including name tags and backlight Integrated electronic lock switches with wide setting options LAN PoE or external 12 V power supply Configuration via web interface or dedicated PC application SIP 2 0 support HTTP server for configuration SNTP client for time synchronisation with server 1 1 Components and Associated Products Basic Units 2N Helios IP Uni is designed for outdoor applications and requires no additional roof All 2N Helios IP Uni units can be flush mounted without requiring any additional accessories Use the appropriate mounting box see below for wall surface mounting Mounting Accessories 9153003 Wall mounting box Al casting Brick flush mounting box included in the delivery VoIP Telephones 932070E 932080E 932090E BEFO 1211 12 V 600 BEFO 1221with BEFO 1211MBwith mechanical mA momentum pin blocking 91341481E Adapter 12V 2A 932928E A stabilised power supply has to be used if the 12 V transformer Ether
8. you can switch the modes using one button only Connect 2N Helios IP Uni to the power supply or disconnect and reconnect it if already connected n Wait for the first acoustic signal y Press button 1 fifteen times The acoustic signal ere indicates mode switching Wait until the device is restarted automatically Caution The 15 times 1 sequence must be entered within 30 seconds after the first sound signal for security reasons The inter digit delay may be 2 s at most The static IP address mode will be switched into the dynamic IP address mode and vice versa upon restart 3 2 Control This subsection describes how to control 2N Helios IP Uni when viewed by an external user Speed Dial Buttons Press the speed dial buttons on the basic unit to make quick dialling for the first 1 or 2 depending on the model type in the telephone directory Call setup is signalled by a long intermittent tone or otherwise as configured in the PBX connected Repeated pressing of one and the same speed dial button during call setup may initiate call termination or call termination plus dialling the next telephone number of the called subscriber or may be assigned no function 3 3 Maintenance Cleaning If used frequently 2N Helios IP Uni gets dirty To clean it use a piece of soft cloth moistened with clean water We recommend you to obey the following principles while cleaning Never use aggressive detergents such a
9. age incurred as a result of a use of the product in contradiction herewith or a failure of the product due to a use in contradiction herewith All applicable legal regulations concerning the product installation and use as well as provisions of technical standards on electric installations have to be obeyed The manufacturer shall not be liable and responsible for damage or destruction of the product or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions The consumer shall at its own expense obtain software protection of the product The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software The consumer shall without delay change the access password for the product after installation The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or
10. anel make sure that no dirt gets inside the product especially onto the sealing surface Flush Mounting Classic Bricks 1 10 Cut a wall hole using the template enclosed Make sure that all the required cables are available in the hole Unpack the plastic mounting box Break out the cable holes as necessary and make sure that the wall hole is big enough for the box Wall up the mounting box making sure that the box is aligned with the wall surface Wait until the plaster mortar mounting foam etc sets Unscrew the front panel from the door intercom Connect the cables to the terminals or RJ connector as described in the Electric Connection subsection You can use the cable tie for connection as Shown Mounting completion after electric installation Insert the intercom in the mounting box in the wall Tighten the intercom with the stainless steel screws included in the delivery As the screw holes are oval you can perfect the vertical position before tightening We do not recommend you to insert the button tags now Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 4 above Flush Flush Mounting Plasterboard sss Plasterboard 0 Tip u If this is your first plasterboard installation check the function of the intercom side clamps Loosen and then re tighten the clamp screw to see how it turns automatically and starts moving forwards in i
11. assage to avoid loudspeaker damage Wall Mounting Use the wall surface mounting box part No 9153003 and follow the instructions enclosed 2 3 Electric Installation This subsection describes how to connect 2N Helios IP Uni into your Local Area Network LAN and how to connect supply voltage and the electric lock PCB Connectors Description of Connectors LAN LAN connector OUT1 12 V 700 mA switched output RELAY1 Relay NO NC contacts TAMPER Tamper switch POWER 12 V 1 DC power input RESET RESET button 000000000 12V TAMPER NC C NOJ POWER SWITCH RELAY OUTI G3 m LAN Connection 2N Helios IP Uni is connected to the LAN via a RJ 45 terminated connector LAN UTP STP cable of category Cat 5e or higher The system is equipped with the Auto MDIX function and so both the straight and crossed cable versions can be used External Power Supply Connection 2N Helios IP Uni can be fed either from an external 12 V 2 A DC power supply or from the LAN eguipped with the PoE 802 3af supporting network elements External Power Supply An external 12 V power supply is connected to terminal block POWER Use a 12 V 15 9o DC power source dimensioned to current intake of 2 A at least Part No 91341481E to ensure a reliable function of your device PoE Supply 2N Helios IP Uni is compatible with the PoE 802 3af Class O 12 95 W technology and can be supp
12. lied directly from the LAN via compatible network elements If your LAN in incompatible insert the PoE injector Part No 91758100E between 2N Helios IP Uni and the nearest network element Electric Lock Connection 2N Helios IP Uni is equipped with an electrically isolated relay switch with NO and NC contacts terminal block RELAY1 up to 30 V 1 A AC DC and 8 up to 12 V DC depending on power supply PoE 9 V adaptor power supply voltage minus 2 V max 500 mA switched output terminal block OUT1 to which a standard electric lock or another compatible electrical appliance can be connected Tamper Switch Connection 2N Helios IP Uni is equipped with a tamper switch for detection of unauthorized penetration into the device After correct and complete installation of the device the tamper switch is closed Tamper switch opens immediately when the front panel is removed Tamper switch contacts are available on terminal block TAMPER SWITCH Device Resetting 2N Helios IP Uni is equipped with a RESET button Push the button for more than 10 s to reset the factory default values deleting all the data stored in the device Push the button shortly lt 1 s to restart the device without changing its configuration 2 4 Button Tags This subsection describes work with Button Tags in 2N Helios IP Uni Tag Printing 1 Every 2N Helios IP Uni delivery includes a sheet of translucent foil which can be laser printed Cut the prin
13. net PoE power supply is not available 91378100E 91378100US PoE injector Additional Modules 9159010 9137410E Security Relay External IP relay 1 2 Terms and Symbols The following symbols and pictograms are used in the manual D Safety Always abide by this information to prevent persons from injury D Warning Always abide by this information to prevent damage to the device J Caution Important information for system functionality 2 Tip Useful information for quick and efficient functionality i Note m Routines or advice for efficient use of the device EN 2 Description and Installation Her s what you can find in this section 2 1 Before You Start 2 2 Mechanical Installation 2 3 Electric Installation 2 4 Button Tags e m E 2 1 Before You Start Product Completeness Check Before you start please check the contents of your 2N Helios IP Uni delivery 1x 2N Helios IP Uni m 1x Torx 10 Torx 20 double ended wrench 1x 2N Helios IP Uni Installation Manual 1x mounting template 1x A5 transparent name plate foil 1x spare name plate 1x brick flush mounting box 4x 4 x 12 mm stainless steel torx screws for plastics 2x cable ties 2 2 Mechanical Installation Mounting Type Overview Refer to the table below for a list of mounting types and necessary components Flush mounting classic bricks including hollow bricks thermally insulated walls e
14. s abrasives or strong disinfectants Use suitable cleaning agents for glass lens cleaning cleaners for glasses optic devices screens etc Alcohol based cleaners may be applied Clean the device in dry weather in order to make waste water evaporate quickly Tip The 2N Helios IP Uni models of Part Nos 9151101W and 9151101CW may be cleaned with WAP high pressure washers Future Tag Replacement Programming Changes For necessary steps refer to the preceding subsections Keep the following for future changes This manual u Unused transparent foil strips for button tags 1 Caution Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in order to improve its qualities u 2N Helios IP Uni contains no environmentally harmful components When the product s service life is exhausted and you would like to dispose of it please do so in accordance with applicable legal regulations 4 Technical Parameters Signalling protocol Buttons Audio SIP UDP Button design Transparent white backlit buttons with easily replaceable name tags Button count 1 or 2 Microphone 1 integrated microphone Amplifier 1 W class D Loudspeaker 1 W Volume control Adjustable with automatic adaptive mode Full duplex Yes AEC Audio stream Protocols RTP RISP Codecs G 711 Interfaces Power supply 12V
15. tc What you need A properly cut hole u Plaster mounting glue mounting foam or mortar as necessary Flush mounting plasterboard What you need Just a properly cut hole Wall mounting concrete and steel structures entry barrier columns etc What you need Wall mounting box Part No 9153003 1 Caution The warranty does not apply to the product defects and failures arisen as a result of improper mounting in contradiction herewith The manufacturer is neither liable for damage caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as a burglar protection device except when used in combination with a standard lock which has the security function When the proper mounting instructions are not met water might get in and destroy the electronics It is because the intercom circuits are under continuous voltage and water infiltration causes an electro chemical reaction The manufacturer s warranty shall be void for products damaged in this way Common Mounting Principles 2 Tip u Select flush mounting where possible to make your product elegant looking more vandal resistant and more secure 1 Caution u Stainless steel screws are used for the 2N Helios IP Uni assembly Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment Having removed the front p
16. ted foil and insert the tags in the name plates 2 Every name plate includes a piece of foil which can be written over manually using a waterproof permanent marker if necessary i Note Always use waterproof foil enclosed or other for the tags Never use paper or ink jet printing to avoid damage due to water leakage Tag Inserting Replacing Instructions 2N Helios IP Uni provides an intuitive easy access to the name plates The tags are easy to insert and replace even without a manual You need not remove the front panel and thus are not exposed to the risk of loss of components while replacing the tags 1 Loosen the name plate screw using the wrench J enclosed for example You can open the name plate window like a door without losing the tightened screw 2 Remove the used or blank name tag and insert a new tag 3 Close the name plate window and tighten the screw appropriately 4 Check the click effect of the buttons if the button fails to click properly when pressed when moved by approx 0 5 mm the tag is too thick or thin Make Sure that the button clicks when you press it on either end 3 Function and Use In this section we describe the basic and extending functions of the 2N Helios IP Uni product Here is what you can find in this section u 3 1 Configuration u 3 2 Control 3 3 Maintenance 3 1 Configuration 2N Helios IP Uni Use a PC equipped with any web browser to config
17. ts slot Remember to return the clamp into the original position after the check Caution Check the plasterboard wall and room interior pressure values caused e g by overpressure ventilation If the difference between the values is too great separate the intercom using for example the mounting box enclosed and seal the cable passage to avoid loudspeaker damage 1 Cut a hole using the template enclosed 165 x 95 mm 2 Unscrew the front panel from the door intercom 3 Connect the cables in the hole to the terminals or RJ connector as described in the Electric Connection subsection Mounting completion after electric installation 4 Insert the intercom in the hole keeping it in the vertical position 5 Loosen the four clamp screws one after another and then retighten them slowly They will turn aside automatically and start moving forwards in their slots You need about 10 turns to tighten the clamps completely You can perfect the vertical position before final tightening of the screws 6 We do not recommend you to insert the button tags now 7 Replace the stainless steel front panel fixing it with the stainless steel screws you unscrewed in step 2 J Caution Check the plasterboard wall and room interior pressure values caused e g by overpressure ventilation If the difference between the values is too great separate the intercom using for example the mounting box enclosed and seal the cable p
18. ue de la classe B est conforme a la norme NMB 003 du Canada FCC NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment 5 3 General Instructions and Cautions Please read this User Manual carefully before using the product Follow all instructions and recommendations included herein
19. ull wording of the Declaration of Conformity see the CD ROM enclosed or our website at www 2n cz FE This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The 2N TELEKOMUNIKACE a s is the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products Content 1 Product Overview 000 cece eee eee ees 4 1 1 Components and Associated Products 0 cee ee ee 6 t2 TEnmS a nG SyMDOIS uae esiututiton body bee sehen bee oe b ibd x UDT 9 2 Description and Installation 10 2 Belge XOU ORAM a ae eters cou s te cee a A eee ec ae ale 11 2 2 Mechanical Installation lt llle 12 2 3 OCASO la OT 4 2 he O RE Ale a deg idet at adeat ee aU 17 ZA BUON TaJ seen ee 8 ty oleic tee ah ese e cubus 45 eodd ec adnie 19 3 FUNCTION and Use i i oid oh ok A a eee 20 SAU COMMGUAUOM ictus O neta ee Meee neta ges oes 21 SCONTO NR E ok ee WZW rs Be WZA OE Eee eae A 23 90 IMaIMenanCe escasas dl w aoi Roe edad BERR de e ol a oed 24 4 Technical Parameters 25 5 Supplementary Information
20. ure u Launch your web browser Internet Explorer Firefox etc m Enter the IP address of your intercom http 192 168 1 100 e g Log in using the Admin user name and 2n password You have to know the IP address of your device to log in to the integrated web server By default 2N Helios IP Uni is switched into the dynamic IP address mode i e it obtains the IP address automatically if a properly set DHCP server is available in your LAN If no such DHCP server is available you can operate 2N Helios IP Uni in the static IP address mode If your device remains inaccessible you have forgotten the IP address or the LAN configuration has changed for example change the LAN settings using the buttons on the device IP Address Retrieval Take the following steps to retrieve the 2N Helios IP Uni IP address Connect or if connected disconnect and reconnect 2N Helios IP Uni to the power supply Pie Wait for the second sound signal M Press the first guick dial button five times 2N Helios IP Uni will read its IP address If the address is 0 0 0 0 it means that the intercom has not obtained the IP address from the DHCP server Note Be sure to press the button sequence within thirty seconds after the sound signal for security reasons Up to 2 s intervals are allowed between the presses Static Dynamic Address Setting Mode Switching In case your 2N Helios IP Uni device is equipped with 1 or 2 buttons
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