telstra.com/ppmbb 125 8880 or from a non
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1. IT S HOW WE CONNECT LET S GET THIS SHOW ON THE ROAD Your Telstra Pre Paid 4G My Pocket Wi Fi Ultimate has been tested to the highest standards to deliver you the best possible coverage and speed experience on the network without equal This guide will help you get connected as quickly and as easily as possible It ll guide you through installation and run through all the handy extra features that are included If all goes to plan you l pe ae ang BL WHAT S INSIDE 03 Safety first 05 Let s get started 07 Your Telstra Pre Paid 4G My Pocket Wi Fi Ultimate 11 Getting connected 17 Monitoring your data usage 19 Wi Fi home page 23 Extra features 25 Problem solving 28 Extra bits you should know SAFETY FIRST Please read all the safety notices before using this device This device is designed to be used at least 20cm from your body Do not use the device near fuel or chemicals or in any prescribed area such as service stations refineries hospitals or aircraft Obey all warning signs where posted Radio frequency safety information The device has an internal antenna For optimum performance with minimum power consumption do not shield the device or cover it with any object Covering the antenna affects signal quality may cause the router to operate at a higher power level than needed and may shorten battery life Radio frequency energy Your wireless device is a low power radio transmitter and receive2. Connected to a network other than Telstra s Check for messages including usage alerts at http m home Shows the number of devices connected There are system alerts requiring attention lo view them press the Navigation key or visit http m home 5 bars fully charged 1 bar battery low Outline critical less than 5 charge GETTING CONNECTED 1 Insert SIM card e Your SIM card should already be inside the device Check to make sure Remove the back cover using thumb catch on the bottom of the device and gently lift off Remove the battery e If you need to insert the SIM card slide in as shown with the chip facing down Insertthe battery and replace the cover 2 Switch on your Telstra Pre Paid 4G My Pocket Wi Fi Ultimate e Press and hold the Power key until the screen lights up 3 Search for wireless networks e Check to make sure your computer or other device has Wi Fi enabled and search for wireless networks Refer to the following table or your Wi Fi enabled device manual for further details on searching for wireless networks e Select the Wi Fi name displayed on your device screen e Enter the Wi Fi Password exactly as shown on the screen Note that your Password is case sensitive Searching for wireless networks For Windows For Mac Fortablets Click on the Internet Access icon usually found on the very bottom right of your screen This should show you aval
3. inserted in device e Telstra Pre Paid Welcome Guide e This Getting Started Guide e Micro USB cable e AC adapter e Manufacturer s warranty card You can also purchase the following accessories e External antenna improves performance in areas with low signal strength See your local Telstra store or partner for assistance with picking the best antenna option for you as well as help with installation e AirCard cradle provides in dock hotspot charging an Ethernet port and can enhance 3G 4G performance in areas with poor coverage Information on accessories is available at http www netgear com telstraaccessories YOUR TELSTRA PRE PAID 46 MY POCKET WI FI ULTIMATE 1 LCD screen Displays status icons alerts data usage and your Wi Fi Name SSID and Wi Fi Password Security Key PWD Icons on the top row of the screen indicate hotspot and network status 2 Status LED Shows data connection status e Ready slow blue blink e Transferring data double blue blink Not ready slow amber blink 3 Micro USB port Recharge the battery faster by using the adapter 4 External antenna connectors Connect an external antenna to boost your signal The antenna connector type is TS9 Antennas with this connector type are available from selected Telstra stores and partners For information on the correct way to attach an antenna see page 23 5 Navigation key Press the Navigation key to cycle throug
4. The device will reset during installation Do not power the device off until installation completes 28 29 International roaming Stay in touch or connected when you re travelling overseas with Telstra Pre Paid international roaming International roaming is already set up on your Telstra Pre Paid service however different rates apply to use your service overseas For a full list of countries and charges for international roaming see telstra com au roaming 30 PROBLEM SOLVING Why can t I connect If you are having an issue accessing the internet try the following suggestions e Do you have any recharge credit Your device will display on the screen if your credit has expired or visit m telstra com to view your balance e Check Wi Fi card stability by turning the Wi Fi on the computer or wireless device off and then back on again e Restart your computer Restart any wireless device that is connected to the hotspot e Turn off or temporarily disable any security programs or firewalls e f possible try using another computer or Wi Fi device to connect e Turn off your hotspot and take the battery out wait 10 seconds put the battery back in then power your device on Why can t turn on my hotspot If you are having trouble powering the hotspot on check to make sure that the battery is inserted in the hotspot and that it is fully charged or is charging 31 Frequently asked question
5. 4G HP006 Password 12345699 General Network Router Device Software and Reset System Logs Screen Screen Brightness Screen Timeout Timeout on Battery Timeout on AC Timeout on USB Hotspot LED LED Sleep Wi Fi Standby Homepage Host Name Domain Name Password o Bright gt Dim 1 minute 1 minute 1 minute MA E Submit Cancel Ifyou modify your Wi Fi name or password you need to disconnect and reconnect your device 26 27 EXTRA FEATURES Using an external antenna Using an external antenna may be recommended in areas of lower coverage to improve your device performance MIMO Dual TS9 antennas are available from your retailer Insert the connector carefully to avoid damage to your device Software updates Updating your device software when updates are available helps to ensure that your device continues to give maximum perfomance Automatic software updates e Software update notifications will be sent to your device automatically Telstra A TO ac ull ABA WIFI TPW4G_1234 PWD 12345678 e When you see an update notification press the Navigation key to cycle to the download alert screen e Press the Power key to download the software e When the software has been downloaded a message saying Software ready for installation displays e Press the Navigation key to cycle to the installation screen e Press the Power key to install the software
6. as expired 3 20 E men 22 23 WI FI HOME PAGE You can activate manage your device settings and monitor data usage via your Wi Fi home page You can only access the Wi Fi home page while connected to the device s Wi Fi network Login to your Wi Fi home page Connect to the Wi Fi network See page 14 and follow steps 2 and 3 Open a web browser and enter http m home inthe address bar Enter the login details shown below in the Admin login field and click OK Password admin For full details on using your Wi Fi home page click Support Your service number will be displayed on your Wi Fl home page Make a note of this service number if contacting Telstra so we can access your account details Getting the most from your Wi Fi home page The status bar at the top of the page shows Icons displaying network messages connected users and battery life In addition you can also monitor data usage and receive notifications of software updates and data usage L i TELSTRA PRE PAID 46 MY POCKET WI FI ULTIMATE Br i 8 2 3 GB 27 days remaining Cor mar dal acosa Koreas iO Ni cea date current as of approximately 2 hours ago Your Pre Paid Service Number 61474209747 Support About Logout Home erh Jan Devices Session 114 1 MD SS Wiki um E Elapsed time 8m EM Messaging AddData Click to add more data amp SANGA to your account Status al Telstra aG 00 My Account Mobile App is available Dieco
7. h LCD screens 6 Power key e Turn the hotspot on or off Press the key for a few seconds The LED blinks blue when the hotspot is ready e Wake the hotspot and Wi Fi radio Press and quickly release the Power key e Activate settings such as dual band or WPS Press and quickly release the Power key Wi Fi Name SSID and Wi Fi Password Security Key You can change the Wi FiName and Wi Fi Password to your own preferences via the Wi Fi home page See page 23 You need the following information to log on to your Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Quick reference section Default Wi FiName SSID Default Wi Fi Password Security Key Wi Fi home page Wi Fi home page password Restore defaults Displayed on the front screen of your device when powered on and under the battery Case sensitive and is displayed on the front screen of your device when powered on and under the battery http m home admin Press and hold the Power key and the Navigation key for 5 seconds The device indicator panel shows you the status of your new Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Telstra A N Ed ll D A 2 40GB 23 days remaining WIFI TPW4G_1234 PWD 12345678 Icons Signal itl strength Ed Network type EJ A Roaming M SMS GI Wi Fi e A Alert Battery level Battery CN warning 1 bar low level 5 bars excellent 4G HSPA DC HSPA 36
8. lable networks Gotothe Wi Fimenu and select network If you re using an older Mac OS version you can also access Network Preferences in the Apple menu Usually found in settings 4 Activate your Pre Paid service e Activate via the Wi Fi home page at http m home Click Activate and follow the prompts or e Activate online via telstra com au activate For more information on activatingor managing your service see your Telstra Pre Paid Welcome Guide Your service number is on the retail box label and also once activated willbe displayed on your Wi Fihome page at http m home Make a note of this service number if contacting Telstra so we can access your account details Please Activate your Pre Paid Account Follow the below steps 1 Cl ck the activate button below and follow the prompts 2 Once your service is active you ll get an email or SMS confirmation 3 After your service is activated please restart your device If you have already completed activation process you can check the status at http telstra com trackmyorder 18 5 Ending your session e Switch your device off or disconnect via your computer or other device Recharging your battery Your battery comes partially charged When you need to recharge it e Plug inthe micro USB cable to your device e Plug the other end of the cable into the AC adapter and plug the adapter into an electrical outlet or plug int
9. nnect My number 61474209747 Download it from the app store today B os Devices Connected Main Wi Fi xr turbo Your WI FI Detalls Network Name TPW4G DSFO 24 How to change Wi Fi Password security key and or Wi Fi Name SSID e Select Wi Fi from side panel e Select Options tab e Input anew Wi Fi Password into the field under Main Wi Fi or input anew Wi Fi Name then click Submit located at the bottom of page If changing your password please ensure you keep a record of it and store in a safe place M Home ga Devices MM Messaging ye Settings BEE cox Devices Connected Main Wi Fi Julias iPhone Your Wi Fi Details 25 Connect Options MAC Filter i Wi Fi Profiles Default No secondary network Set up an additional Wi Fi network if you would like to use dual ba devices with the hotspot and or for a separate guest network Main Wi Fi Wi Finame TPW4G_B5D7 Wi Fi password 60001395 Encryption WPA2 Personal AES x Frequency Channel 24GHz Auto w 5 GHz Auto w Mode 802 11 B G N y Broadcast Hide amp Show Network Name How to change Wi Fi home page password e Go to Settings e From the General tab input a new password under Homepage heading e Then click Submit Home Devices Wi Fi E Messaging Status ill Telstra 4G 00 Disconnect EAL Devices Connected Main Wi Fi W6D112963TR950 Your Wi Fi Details Network Name Telstra
10. o the USB port on your computer Connecting WPS Wi Fi Protected Setup enabled devices WPSisafeature which acts as an additional security measure when connecting to a Wi Fi network available with compatible devices To connect with WPS follow these instructions e Press the Navigation key located next to the Power key to cycle through screens until you reach WPS Setup Press The Power key to activate e Within 2 minutes press the WPS button on the device you want to connect to your Wi Fi network Telstra Pre Paid 4G My Pocket Wi Fi Ultimate and the other device communicate with each other and establish the connection 20 21 MONITORING DATA USAGE On device data usage meter Your device includes an on screen meter which displays amount of data used and remaining days left till your data expires Telstta A ty Ed BA Teistra A A 4G ll BA 2 40GB 23 days remaining WIFI TPW4G_1234 PWD 12345678 WIFI TPW4G_1234 PWD 12345678 You will be notified when your balance is running low or if your credit has expired You can dismiss this notification by pressing the Navigation key Wi Fihome page usage meter The status bar at the top of your Wi Fi home page shows a data usage meter similar to the one displayed on your device The status bar shows amount of data used and remaining days left till your data expires This status bar will also notify you when your balance is running low or if your credit h
11. r When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimised for best performance and is automatically reduced when there is good quality reception Maximum power is used only at the edge of network coverage so under most circumstances the power output is very low Under poor network conditions the device transmits at a higher power may get hot and may have a significantly shorter battery life Declaration of conformity specific absorption rate SAR Your device is designed to be used at least 20cm from the body We declare that the product detailed in this manual and in combination with our accessories conforms with the essential requirements of the Radio Communications Standard Electromagnetic IC Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used ata distance of not less than 20cm from the body The worst case SAR test result for 10g tissue size measured at 10mm distance is 0 92mW g LE N10947 ROHS declaration reduction of hazardous substances The manufacturer declares that your device is free from hazardous materials and complies with EU directive 2002 95 EC commonly known as RoHS and the amendments LET S GET STARTED Your package contains the following e Telstra Pre Paid 4G My Pocket Wi Fi Ultimate device and battery e Telstra Pre Paid Micro SIM card
12. s How do go back to the home page Web Interface Open your browser and type in http m home or http 192 168 1 1 What is my Admin Password The Admin Password for the home page Web Interface enables you to configure your hotspot The default Admin Password is admin What do I do if changed the Wi Fi Password or Admin Password and then forgot it If you have changed your Admin Password or Wi Fi Password and subsequently forgotten it press and hold the Navigation key and Power key for 5 seconds to reset them to the factory defaults All settings including the SSID and display for example will be reset to the default values How dol access the LCD display Press the Navigation key located next to the Power key to cycle through the LCD display screens Use your device to view notice of alerts update firmware view your Wi Fi credentials and access WPS setup 32 Technical specifications 33 Network and Frequency Band Wi Fi working range Wi Fi Connections Dimensions WxHxD Weight External Antenna Ports Standby time Operating Systems 4G 700 900 1800 2100 2600 MHz 3G 850 2100 MHz Approx 25m radius in free space Supports up to 10 users 110x 69x 14 6mm 1278 TS9 Up to 300 hours Windows 8 Windows 7 Vista SP2 and XP SP3 Mac OS 10 6 8 and above Warranty and support e All calls and support for PIN numbers SIM card registration account and billing information network ser
13. vices and other general enquiries should be directed to Telstra at livechat telstra com or call 125 8880 or from anon Telstra phone call 13 2200 and say Pre Paid e See your warranty card for warranty and service Information e For additional information visit netgear com support to access the full user manual and to download firmware updates 34 EXTRA BITS YOU SHOULD KNOW Coverage The Telstra Mobile Network offers 4G in all capital CBDs and associated airports many surrounding suburban areas and in over 100 regional areas You ll automatically switch to our fastest available 3G in other coverage areas around Australia Check coverage at telstra com coverage Network lock e Your wireless device is locked to the Telstra network e When you insert a non Telstra micro SIM card you are presented with unlock instructions e Contact Telstra to obtain your 8 digit unlock code e An unlocking fee may apply e 5 incorrect attempts will block the unlock process and the device will then only work with a Telstra micro SIM card e Contact Telstra for more information 35 NOTES NOTES Windows is a trademark of the Microsoft group of companies Mac is a trademark of Apple Inc registered in the U S and other countries The spectrum device and are trade marks and are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 INT 201 18062 02
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