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User Manual for Individuals

1. 3 Bill payments Order payments to providers of utilities services in an easy fast and secure way The list of companies will be regularly updated in gt Bill payments order to constantly provide you with new payment possibilities a Donations a Interbank payments in RON Donations Make donations to any of the available non governmental organizations according to your wish a Interbank payments in foreign currency Interbank payments in RON Order payments in RON to customers with accounts opened with other banks or to State Budget accounts Transfers Payments history Interbank payments in foreign currency Order payments in foreign currency to customers with accounts opened with any bank from Romania or abroad Transfers Payments history Look for the payment orders sent to the Bank through the mean of this service according to the criteria set by you You have the possibility to see the details and history of every payment order to create similar payment orders to permanently delete temporary pause or reactivate a payment order Exit in 19 59 d q r I Transfers between own accounts in the same or different currencies Through this option you may perform transfers between your accounts with Piraeus Bank in the same currency ex RON RON or in different currencies ex EUR USD The currencies allowed for this type of transfer are RON EUR USD GBP CHF or HUF The transfer may be established by you to be executed i
2. gt Payments through file he ee ee 14 03 2013 Sos ol ol 12 00 USD ROSSPIRB4201023442002000 Failed within Piraeus Bank Romania d eg Interbank payments in 14 03 2013 14 03 2013 RON InProcess 21 88 RON RO17ROIN2050447600146077 In Process Interbank payments in 14 03 2013 28 05 2013 E 3 114 88 EUR 054234414141 In Process Foreign currency InProcess Mass payments file submission 14 03 2013 oO E 136 76 5 Completed 2 Page 5 of 5 1 345 es ic Exit in 19 52 From this screen you may also view the details of a payment file by selecting it and pressing the Details button Create a payment with the same info of an existing one by selecting it and pressing the button Recreate Any of the selected information or filled in fields may be modified Temporarily pause a scheduled or recurring payment In order to execute a paused payment will have to be reactivated the latest on the day prior to the execution date Reactivate a paused payment by pressing the Reactivation button Delete a scheduled recurring payment or a payment pending approval by selecting the payment and pressing the Delete button View the status of the scheduled recurring payments by pressing the button Recurring history Download a file in csv format with the transactions displayed in the screen or Print the displayed transactions by pressing the button Print RR Services This option was
3. Contact Form CUI CNP ZONER Beneficiary full name Preferences Alias Management nk SWIFT BIC Search Verify BIC code Persona Alias a Shortcuts Management Beneficiary bank Bank name infomation a Application Management Bank address a Actions Lo Bank country Romania EZ MY MENU EZ E f Shortcuts Management in order to perform transfers more easily and quickly you can access this option through which you can save shortcuts of your payments transfers The types of transfers for which shortcuts can be saved are Transfers between own accounts Transfers to third party whithin Piraeus Bank Romania Donations available only for Individuals Credit Card Payment available only for Individuals Interbank payments in RON Interbank payments in foreign currency RR Shortcuts can be created and saved trough Shortcuts Management menu or directly from the corresponding transfer menu when the payment is executed When you select Shortcuts Management menu you are redirected to the shortcuts management page where you have the option to create and save a new shortcut to view modify or delete an existing shortcut or initiate a payment submit shortcut Thursday September 12 2013 voo EE TRANSFERS PAYMENTS Shortcut management j SERVICES SECURITY SETTINGS C test sabloni Interbank payments in RON No ALEXANDRA IOANA MY MENU Interbank payments in RON No T
4. II ExtraPIN Code Through this option you have the possibility to request and receive the extraPIN code received through SMS or generated by the Token device and to activate and declare or modify the mobile phone number to which the SMS extraPIN is sent In case you did not activate the option to receive the extraPIN via SMS during your registration process and you are using the Token device you may activate this feature online and declare your mobile telephone number through the menu Declare or Change extraPIN mobile phone For security reasons please be informed that upon submission of your request you will be required to contact our Call Centre representatives at 0800 801 802 or 021 303 69 69 in order to complete the application process Alternatively you may visit your branch to request the activation of your SMS extraPIN option Thursday September 12 2013 TRANSFERS PAYMENTS extraPIN Request or Enter your extraPIN Request and enter an extraPIN sent via SMS to your declared mobile phone number or enter the Token extraPIN Token PIN followed by the 8 digit code generated by the Token device SECURITY SETTINGS Declare or Change ExtraPIN Mobile Phone Request to activate and declare or change the mobile phone number where you will receive your extraPIN via SMS For security reasons please be informed that upon submission of your request you will be required to contact our Call Centre representatives at 0800 801 802 or 021 30
5. T Vodafone eme Heme ee Il Electrica Furnizare E Application Management I Actions Log Security Settings Change Security Codes User ID Portofoliul de produse E Account statements Ze S Credit Card Management Transferuri intre conturi proprii I Credit Cards Conturi I Donations ENEL RCS amp RDS Plati interbancare in RON Plan interbancare in valuta Istoricul platilor transferurilor My Menu Management Exit in 9 59 IT Credit Card Analysis T Credit Card Details I Transactions C Monthly Statements E Monthly Statements via e mail zs Transfers Payments Iw frransferuri intre conturi proprii M ban werbancareinpOH PlatiinterbancareinvalutS Ji istoricul platilor transferurilor Services I Useful Information T Contact Form T Contact Data T em 7 PIN Validation Period extraPIN O Request or Enter your extraPIN I Declare or Change ExtraPIN Mobile Phone My Menu E My Menu Management System requirements Computer Processor Pentium or superior processor Operating system Microsoft Windows XP S P 2 Apple Macintosh Browser Internet Explorer 8 0 or higher Mozilla Firefox Netscape Communicator Opera Safari for Mac System security Internet Explorer 8 0 1 Select Tools from the internet explorer tool bar and then Internet Options 2 Select Advanced and then at the Security field enable the following choices Check for server certificate revocation
6. Transaction History via e mail offers you the possibility to ask for the receipt of the Transaction History of the selected account to the e mail address that you will specify BE The transmission of the Transaction History via e mail is done by the bank in a secure way For this reason you are required to enter your personal passwords in the appropriate fields of the application page In order for you to successfully open the received file you will have to remember and use the same password as the one you have submitted in the Transaction History via e mail screen Thursday September 12 2013 mv PORTFOLIO Transaction history via e mail Step 1 of 3 TRANSFERS PAYMENTS Transaction History Data SERVICES Please send me a Transaction History via e mail for my account Current Account Savings Account RO33PIRB4259530850052000 Economii 3 82 RON ll SECURITY SETTINGS For the period F fi3 03 2013 MY MENU ra a To 12 09 2013 Note Please contact your servicing branch should you need a Transaction History for a period exceeding the latest 6 months gt Account Management File Format Recital I wish to receive my Transaction History Products portfolio Account Transactions in plain text microsoft Excel CSV Account statements C HTML gt Credit Card Management C PDF Security I wish to receive my Transaction History via e mail to e mail address For the secure transfer of the file the password
7. will be automatically filled in Additionally in case you have a transaction of this type that you order frequently you may save the details and fields of the respective transaction as a template by using the option Save this Payment to my shortcut list with the name In this way when you want to perform a payment similar to the one already saved you may choose it from the dropdown list displayed next to the field Select a saved payment from your shortcut Ier Whenever selected all the fields will be automatically filled in with the saved data but you will have the possibility to change any of them Next you will have to choose the execution mode of the transfer Immediately or on a certain date Recurring in the first or the last working day of the month or in a certain day of the month You may establish also to order the payment as Urgent the transfer to the beneficiary being done through the clearing system for high value and urgent payments and not through one of the three compensation sessions SENT system Because the clearing system of this type of transaction is different the related costs are also different from those charged for a small payment transmitted normally through one of the three compensation sessions Before pressing the button Next check the box through which you admit that you acknowledged the Cut off time and the maximum execution time of a RON payment detailed under the link here The Cut Off ti
8. you may activate this feature online and declare your mobile telephone number through the menu Declare or Change extraPIN mobile phone Alternatively you may visit your branch to request the activation of your SMS extraPIN option or to obtain a Token device Renew Exit in 12 57 I Change Security Codes Through this option you have the possibility to change your winbank credentials Username User ID and Password PIN Code any time you wish and according to your needs the Password PIN validity period For security reasons you are forced by default to change your Password PIN Code every two months in case you don t modify this period RW i Thursday September 12 2013 f 2 E a MY PORTFOLIO TRANSFERS PAYMENTS Change Security Codes SERVICES User ID Change your User ID according to the security standards set by Piraeus Bank Your new User ID will be valid next time you log in to eres e winbank SECURITY SETTINGS PIN Change your PIN according to the security standards set by Piraeus Bank Avoid using sequences of the same or consecutive characters as well MY MENU as codes that are easy to guess such as names or telephone numbers PIN Validation Period Modify your PIN s validity period according to your needs For security reasons you are forced by default to change your PIN every two four or six months according to your choice Change Security Codes User ID PIN PIN Validation Period gt extraPIN
9. Available Balance 1 603 26 USD Search Criteria From 13 06 2013 To 12 09 2013 Products portfolio gt Account Management O Transaction Reference Accounts Search ccoun ran d Transaction history via e mail Account statements Value Date Amount Transaction Reference Transaction Description Transaction Details FROM 1600711126001 24 07 2013 24 07 2013 1 000 00 USD 420030724H000008 Transfer Winbank cont propriu PBR 3421 00RON Rate 3 42100 FROM 1600711126001 3421 00RON Rate 3 42100 FROM 1600711126001 1026 30RON Rate 3 42100 24 07 2013 24 07 2013 1 000 00 USD 420030724H000007 Transfer Winbank cont propriu PBR 24 07 2013 24 07 2013 300 00 USD 420030724H000001 Transfer Winbank cont propriu PBR 22 07 2013 20 07 2013 4 44 USD Comis admin cont 10 07 2013 10 07 2013 19 24 USD DITAFP DITL 13 Scadenta depozit 04 07 2013 04 07 2013 19 24 USD DITAFP DITL 13 Constituire depozit 03 07 2013 03 07 2013 5 89 USD SWP1307033200 Recuperare Debit 3100711126001 20 00 RON O O O O O O O O 20 06 2013 20 06 2013 4 48 USD Comis admin cont Page 1 e E EZ Exit in 19 57 ec Print PIRAEUS For each transaction you may View its details by pressing the button Details Export the displayed information by selecting the button Download CSV the exported file will be in CSV format and can be opened with MS Excel or Download HTML Print the displayed information by pressing the Print button
10. Use SSL2 Use SSL3 security protocols
11. amount and Accounting balance value of own available funds After selecting an account and pressing the Balance analysis button you may get information related to Accounting balance Unavailable balance due to value date amounts credited in your account with a future date Pledged amount amounts debited from your account with a future date Blocked amount the minimum amount that cannot be withdrawn used applicable to savings accounts Overdraft limit in case the bank has granted you an overdraft limit and Available balance RR After selecting an account and pressing the Account details button you may get information related to the Branch where the account was opened its Status Opening date Expiry date Beneficiaries principle beneficiary and in case of individuals the empowered persons Available balance Accounting balance Overdraft amount and Overdraft expiration Account Transactions displays you a list with the transactions of the selected account As search criteria you may use the period in which the transaction was performed or its Reference Through winbank service you will not be able to view the closed accounts or those whose IBAN was modified no matter the reason MY PORTFOLIO Account Transactions TRANSFERS PAYMENTS SERVICES SECURITY SETTINGS MY MENU Account Current Account RO77PIR81600711126002000 1 603 26 USD Accounting Balance 2 314 80 USD
12. created especially for you in order to offer you services for customising and managing your winbank application Thursday September 12 2013 TRANSFERS PAYMENTS SERVICES SECURITY SETTINGS Services Useful Information Please access this menu for information regarding security settings technical requirements or other useful information MY MENU Contact Form Contact us for questions or general inquiries related to winbank and we will respond according to the chosen communication method and within the requested timeframe Useful Information Contact Data Change your contact data related to winbank service namely the phone number and email address a Contact Form Preferences Personalize your winbank by selecting a desired colour and or language from the available options Contact Data Alias Management Create and use short descriptions instead of account numbers and counterparties names in order to easily identify the Preferences beneficiaries to which you perform payments gt Alias Management Shortcuts Management Do you perform certain monetary transactions frequently You can now save templates for monetary transactions using easy a Shortcuts Management to recognise aliases that will help you perform transactions faster Application Management Application Management Check the progress of your online applications such as transaction history via e mail contact forms modifications of your Actions Log mobile phon
13. immediately on a future date scheduled or you may define this transfer as recurring Important Select the account from which you want to perform the transfer fill in the beneficiary name and his account number Attention In case of payments from resident to non residents in amounts of 50 000 EUR or equivalent of this amount in the transaction currency the field Transaction code is mandatory to be filled in According to the regulations in force the above terms are defined as follows Residents d Individuals Romanian citizens foreign citizens and stateless persons having the domicile in Romania as it results from the identity documents issued according to the law Companies and any other entities with headquarters in Romania as well as individuals Romanian citizens foreign citizens and stateless persons with domicile in Romania which are authorized and or registered to carry on independent economic activities within the Romanian borders according to the conditions established by the in force regulations Branches agencies representatives offices belonging to foreign companies or other foreign entities registered and or authorized to carry on activities in Romania Embassies consulates and other representatives and permanent missions of Romania abroad Non rezidents de 2 Individuals Romanian citizens foreign citizens and stateless persons having the domicile abroad as it results from the identi
14. processing by the operator In Process the application was taken over for processsing by the operator Completed the application was processed Canceled the application was canceled by you Rejected the application was rejected h Actions log through this option you have the possibility to inform yourself anytime of the status of the actions performed through the application Thursday September 12 2013 MY PORTFOLIO Actions Log TRANSFERS PAYMENTS SERVICES Action type All Submission Date between 06 09 2013 and 12 09 2013 Success Fail a Useful Information a Contact Form Contact Data 12 09 2013 16 26 57 demoi2 E banking user logon e Banking Reeg 12 09 2013 16 26 44 demo12 E banking user logoff e Banking 12 09 2013 16 26 24 demoi2 User PIN update e Banking Date Time User ID Action type Channel gt Alias Management a Shortcuts Management a Application Management 12 09 2013 16 26 05 demoi2 E banking user logon e Banking a Approve Reject Pending 12 09 2013 16 25 42 demoi2 E banking user logon e Banking Transactions s 8 12 09 2013 15 34 04 demoi2 E banking user logon e Banking 12 09 2013 15 33 55 demoi2 E banking user logon e Banking 12 09 2013 ipa ale demoi2 E banking user logon e Banking 12 09 2013 14 57 21 demoi2 E banking user logon e Banking 12 09 2013 14 56 57 demoi2 E banking user logoff e Banking Page lof 3 12 3 Download CSV H Renew Exit in 17 32 The actions may have the fo
15. the Subscriber name and the Alias name Credit Card payment your Credit Cards s number or the one belonging to another person held at Piraeus Bank Romania You will fill in the credit card RR number of another person or you will select it from a list for your own credit card s and the Alias name Third party payments within Piraeus Bank Romania your business partners accounts opened with Piraeus Bank Romania You will fill in the short name of the account alias the account number in IBAN format and the full name of the beneficiary Interbank payments in RON your business partners accounts opened with other banks from Romania You will introduce the short name of the account alias the Beneficiary name the Beneficiary Type Resident Non resident the account number in IBAN format the Beneficiary Bank BIC Code Bank Address and Bank Country Interbank payments in Foreign currency your business partners accounts opened with other banks from abroad You will introduce the short name of the account alias the Beneficiary name the Beneficiary Type Resident Non resident the account number in IBAN format Beneficiary Bank BIC Code Bank Address and Bank Country wank OO Thursday September 12 2013 ae f a TRANSFERS PAYMENTS Alias Management sii Znterbank payments inr DEA SECURITY SETTINGS Alias Name Beneficiary account Type C S a Useful Information YP Resident Non resident
16. to perform operations you have to log in again to the application from the log in screen RR My Portfolio By selecting the option My Portfolio and then the option Product Portfolio you may see all your products available in winbank at a glance Additional information regarding the displayed products may be obtained by clicking on the link from the screen Thursday September 12 2013 my porron es TRANSFERS PAYMENTS Products portfolio MY MENU Accounts Current Savings accounts Products portfolio x Services gt Credit Card Management Debit Cards Exit in 10 00 View a summary of your product portfolio with its current value in RON equivalent Number Total value RON equivalent 55 619 88 RON 6 55 619 88 RON 1 0 00 RON 1 0 00 RON download CV Jf Download HTML Jf Print E g Details regarding the current account Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS a Products portfolio gt Account Management Account Transactions Transaction history via e mail Account statements gt Credit Card Management CERN Account Details Account Current Account Savings Account RO33PIRB4259530850052000 Economii 3 82 RON sl IBAN Representation RO33PIRB4259530850052000 Branch Buc Dr Felix Status Active Opening Date 31 07 2013 Address BUCURESTI ROMANIA Beneficiaries Principle Beneficiary SLEXANDRA IOANA 283021 Details Available balance 3 82 RON Dat
17. 3 69 69 in order to complete the application process extraPIN Request or Enter your extraPIN Declare or Change ExtraPI Mobile Phone Exit in 9 59 RR My menu My menu management through this option you will be able to create a personalized menu with quick access After accessing the submenu My menu management you will be able to view a Summary of all menus available in winbank as they appear on the left side of the screen Upon its selection the field in which the name of the menu is displayed becomes editable and you have the possibility to rename it In order to save the selected options click on the Submit button If there are already setup menus in My menu they will appear selected and their names may be modified The already selected menus will appear on the left side of the menu under the main category My menu above the sub category My menu management When you select a submenu from the personalized menu you will be redirected to the corresponding function operation Thursday September 12 2013 Je a MY PORTFOLIO My Menu Management TRANSFERS PAYMENTS sz My Portfolio T Third Party Payments in Piraeus Bank Romania T Preferences z z M Portofoliul de produse Account Management SECURITY SETTINGS Iw Conturi MY MENU I Account Transactions IT Transaction history via e mail T Credit Card Payment Alias Management Bill payments T Personal Alias T Romtelecom I Shortcuts Management
18. 7 2008 ENEL RCS amp RDS Electrica Furnizare Donations TEN List of predefined Interbank payments in RON i P Interbank payments in Subscriber Name Q su bscri be rs foreign currency rantas payami history T Add to my list of predefined beneficiaries under the alias 7 i I Invoice Number VDF C Amount RON Please use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 e Vodafone payment orders are executed daily The amount of Vodafone payment order is not blocked in the user s account therefore the user is fully responsible for the availability of the required account balance on the date he she designated as payment day e Vodafone payment orders received anytime after 21 00 of the designated payment date will be executed on the next working date V Donations You have the possibility to perform donations to any of the NGOs available in the application according to your wish These are predefined in the drop down list from the field Beneficiary name and you have to fill in the following fields the account from which you want to make the donation the transaction amount the contact data Telephone number and E mail address and the execution mode In case you have a transaction of this type that you order frequently you may save the details and fields of the respective trans
19. EST SHORTCUT ALEXANDRA IOANA Shortcut Alias Product Type Modified By Useful Information TEST SHORTCUT 2 Interbank payments in RON No ALEXANDRA IOANA Contact Form een EE Eesen Eesen Eesen Preferences Shortcuts Management a Application Management E Actions Log Exit in 9 59 When you create a new shortcut you will have to fill in the exact information as in the corresponding transfer menu when performing a payment Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS SILS ID KOIN Got From Account Description Number alias Avail Balance Beneficiary Details Please enter the details of the transfer destination or select a saved alias Account Number Other sl Full Name Type Resident Non resident CUI CNP Useful Information f Contact Form Contact Data Bank SWIFT BIC code Search Verify BIC a Preferences Alias Management Bank name Bank address E Application Management a Actions Log Bank country Payment data Payment Order Number Payment Registration Number ANAF Amount RON Please use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 You cannot use special characters other than amp and Urgent IT Collect charges from Description Account Number alias Avail Balance my our account numb
20. I Third Party Payments in Piraeus Bank Romania between accounts in the same or different currencies III Credit Card Payment IV Bill payments V Donations VI Interbank payments in RON VII Interbank payments in foreign currency VIII Transfers Payments history W Mbank Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS SERVICES Transfers Payments Transfer between own accounts Transfer funds between your accounts in the same currency or in different currencies foreign exchange deal SECURITY SETTINGS instantly or on a predefined future date Transfers between accounts in different currencies will be executed at the exchange rate valid at the moment of execution You may even set recurring money transfers between your accounts on a predefined date convenient to you MY MENU Third Party Payments in Piraeus Bank Romania Transfer funds to third party accounts within Piraeus Bank Romania in real time or on a predefined future date or even set a recurring order Third party payments in Piraeus Bank Romania between accounts in different currencies will be executed at the exchange rate valid at the moment of execution E Transfer between own accounts Third Party Payments in Credit Card Payment Pay a Piraeus Bank credit card by debiting your bank account Define the amount you wish to pay and execute your Piraeus Bank Romania transaction immediately or at a future predefined date a Credit Card Payment Gd
21. N the frst time you log in to the Winbank system Please read the following instructions for assistance to change your User ID and PIN Instructions The User ID cannot be the same as the PIN The User ID must be between 6 to 50 characters and must contain at least one letter and one number You cannot use a series of the same characters For instance security codes such as b222222 or 77777779 are not acceptable You cannot use numbers that follow a logical sequence i e security codes like 123456 6543214 abcdef fedcba wer1234 are not acceptable Tip Do not use predictable security codes such as names dates telephone numbers Current User ID New User ID Confirm New User ID Screen 2 For your own security changing the PIN is MANDATORY e the first time you login to Winbank e every two four or six months according to your choice e every time you request PIN re issuance Instructions The PIN cannot be identical to the User ID The PIN must be at least 6 characters and should include at least one letter and one digit You cannot use a series of same characters i e security codes b222222 77777779 are not acceptable You cannot use numbers following a logical sequence i e security codes such as 123456 654321 are not acceptable Tip Do not use security codes that are predictable such as dates names and telephone numbers PLEASE BEWARE The PIN is case sensitive and Non Latin characters are considered differe
22. S Alias Management Personal Alias You can create and manage your private product aliases Useful Information Contact Form Contact Data kr Preferences Alias Management Personal Alias Shortcuts Management E Application Management Actions Log Renew When choosing this option you are directed to the screen with the list of predefined destinations You have the possibility to add a personal predefined destination to modify the details of a registration to delete a beneficiary already created or to view the details of existing aliases Thursday September 12 2013 MY PORTFOLIO S TRANSFERS PAYMENTS SERVICES Alias Management Display Name Product Type Destination Modified By SECURITY SETTINGS MY MENU a Useful Information Contact Form Contact Data Preferences C Casa Casa EUR Economii C ENEL mama C Enel tata Account Account Account Bill payments ENEL Bill payments ENEL ROO4PIRB4259530850050000 RO67PIRB4259530850051000 RO33PIRB4259530850052000 105916798 100897128 ALEXANDRA IOANA ALEXANDRA IOANA ALEXANDRA IOANA ALEXANDRA IOANA ALEXANDRA IOANA Alias Management aes i ko ico a Shortcuts Management a Application Management Actions Log Upon the addition of a new beneficiary the following data will be filled in The short name alias of the beneficiary or the name of the company in the field predefined desti
23. Token If the display becomes dim the batteries should be replaced Always replace both batteries The type of batteries should be CR2016 3 volt lithium coin cells and they should be changed one at a time as follows 6 RR 1 Loosen the battery cover screw on the back of the token and carefully remove the cover 2 Carefully pry out one battery by placing a screwdriver in the slot beside the battery 3 Insert a new battery making sure the sign is on top 4 Repeat steps 2 and 3 for the replacement of the second battery The code generated by the Token device On Off button Clear button The Token device may be turned on off by pressing the Password button The Code generated by the Token device after entering the code displayed in the winbank application will be formed of 8 digits If you made an error while entering the code generated by the application use the CLR key to clear it This key will clear characters one at a time or it will clear the whole field if held down for more than one second winbank welcome page The welcome screen contains your name the last date and time that you logged in winbank and one or more messages sent to you by the bank In case you are a winbank user for one or more companies and you opted to login to their winbank application using the security codes obtained as an individual in the up right side of the winbank welcome page you will have the possibility to commute f
24. USER MANUAL Firteig Pt ihe Lice lebrat lon Neculte e La H af kv e v A wu Darrena lb cae n ks i Bt eo r g e D Ka ae at a Ki vii SS d 3 f A Spitak Mea IW ST e P p sx ei Sr e ale Mash ty ttriaieds Nahor ach C Larue te Ee En i vi efor Bens Foca gi Sport hes P gt d 3 AS Ber ES Contents UE Tee tLe eer err meter rrr errr rrr rrr rrr rere rere rr rrr rere errr rr errr errr errr rrr 2 Access the winbank appltcatton sek KKK NEE KENE KEE EE EK EK 2 1 step for your CONMECTION ccsccceceececececscecencecuceeseueuaveceeeeeeeaears 2 2 step for your Connection ccsseececeeeuceceecuceceeeueeseueueaseueueaneeeueas 3 3 step for your Connection AANEREN KENE KR NEE E NEEN REENEN 3 dltTde EI ATI Tee OT ET CHE 7 PY POPE ONO A T A A E 9 ACCOUNT E DE e E VT EE 11 Time Deposits Management sek E KEE EE EEE KEE EE EE KEE Ee 16 Credit Card management ee KKK KKK KKK ENEE ENEE KKK EE EE 20 Transfers Payments viivciievincsecavavacrsavenssncactinnivevinniedssitatninrerinneds 22 I Transfers between own accounts in the same or different CU ONCOS EE 23 II Third Party Payments in Piraeus Bank Romania between accounts in the same or different currencies ssssss s2 s 24 RRC del Payment siusaisecsticece surrender aa 26 IVe BIL Paven S cinradavererasenceuiureiecerussinserusiiuievedarainwearciresreensn 28 Ni vi TE d In CT 29 VI In
25. V 26 08 2013 24 08 2013 001098930822 DISTRI HIPER SA 197 59 RON 197 59 RON V BUCURESTI 53 RO 27 08 2013 24 08 2013 001098913694 49 00 RON 49 00 RON 27 08 2013 24 08 2013 001098922910 137 93 RON 137 93 RON 26 08 2013 24 08 2013 001098929161 82 31 RON 82 31 RON Monthly statements allows you to view online in pdf format the issued credit card statements You have the possibillity to save or print the generated credit card statements Additionally in case you wish to download the transactions included in the credit card statement in csv format click on the link corresponding to the statement date and press the Download csv button Monthly statements via e mail offers you the possibility to ask for the receipt of the Credit card statement of the selected credit card to the e mail address that you will specify From now on the Bank will cease to send via mail the credit card statement in physical format The modification of the e mail address to which the statement is sent may be done either through a new request performed through the same menu or in writing at the branch In case you want to stop receiving the credit card statement via email and to receive it via post please visit one of the bank s branches and request this in writing Transfers Payments By selecting the option Transfers Payments you can perform the following types of transactions I Transfers between own accounts in the same or different currencies I
26. a valid as of 12 09 2013 Ledger Balance 3 82 RON Data valid as of 12 09 2013 Type JOINT OR Overdraft Amount Overdraft Expiration Back ers aa In case of accounts the same information may be viewed also by pressing the button Account details from the Accounts menu Thursday September 12 2013 TRANSFERS PAYMENTS Accounts Account Type Currency Available Balance Accounting Balance CC RO21PIRB4259530850001000 Salariu Current Account RON 0 81 RON 210 81 RON C RO84PIRB4259530850002000 Current Account EUR 0 00 EUR 0 00 EUR ROO4PIRB4259530850050000 Casa Current Account Savings Account RON 71 82 RON 71 82 RON Products portfolio gt Account Management RO67PIRB4259530850051000 Casa EUR Current Account Savings Account EUR 64 42 EUR 64 42 EUR CC RO33PIRB4259530850052000 Economii Account Transactions Transaction history via e RO96PIRB4259530850053000 Papusi mail Current Account Savings Account RON 3 82 RON 3 82 RON Current Account Savings Account RON 0 47 RON 0 47 RON Account statements gt Credit Card Management es Balance Anstrsis ee rs es E Exit in 9 55 Account management By selecting the Account management option you may view all available functions related to your banking accounts Thursday September 12 2013 TRANSFERS PAYMENTS SERVICES Account Management SECURITY SETTINGS Accounts View your account numbers
27. action as a template by using the option Save this Payment to my shortcut list with the name In this way when you want to perform a payment similar to the one already saved you may choose it from the dropdown list displayed next to the field Select a saved payment from your shortcut list Whenever selected all the fields will be automatically filled in with the saved data but you will have the possibility to change any of them Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS Transfer between own accounts a Third Party Payments in Piraeus Bank Romania a Credit Card Payment Donations E Interbank payments in RON Interbank payments in foreign currency Transfers Payments histo Select a saved payment from your shortcut list Other x From Account Description Account Number alias Beneficiary details Beneficiary name Please select EZ Please select world Vision Romania Payment data Greenpeace Romania Save the children Romania Amount Save the Danube and Delta Foundation Noi Orizonturi Please use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 Contact data Phone number Email address Ti agree that Piraeus Bank Romania provides to the organization of my choice the above contact data IT Save this Payment to my shortcut list with the name T Execute this t
28. ame User ID and the Password PIN code in the appropriate fields and then to press the Login button Your personal credentials can be found in the Bank in a box given to you by the Account Officer from the territorial unit upon enrolment as a user of this service Page description 1 2 3 ES 3rd Be informed on the Terms of Use and the Technical Specifications News section where we keep you up to date with what is new We provide a Demo of the winbank application Exchange rates applied by Piraeus Bank Romania and Useful links where you can find user manuals of the application and our network of branches ATMs Select your preferred language for accessing winbank Romanian English by clicking on the appropriate language initials No matter the selected language in case you want to modify it while connected you can always do that by accessing the menu Services gt gt Preferences Find information and our suggestions about Security Access our Social channels where we can be in dialogue Piraeus Bank Romania Contact information step for your connection pi pip Upon the first connection to winbank you have the obligation to change both the Username User ID and the Password PIN code In case you use a Token device you will have to modify also the initial Token PIN 1234 with a new one established by you according to the instructions displayed in the application In this respect according to the sele
29. and their aliases In addition you can review all your account details including the account type the currency MY MENU as well as the available balance and accounting balance Account Transactions View the debit credit transactions that have been posted in your accounts Products portfolio Transaction history via e mail Request the dispatch of the Transaction history of your account for the period you have specified via e mail to the E mentioned address Account Management Account statements Have access to the online version of the statement available also in your branch or get the list of your transactions in xls or Accounts xml format Account Transactions Transaction history via e mail Account statements gt Credit Card Management TIP You can either select one of the functions from the left menu or click on the adequate word phrase from the main page The name of each function is actually a link to the screen which allows you to obtain the necessary information Accounts the following information will be at your disposal A list of the accounts opened with Piraeus Bank Romania and accessible through winbank The friendly name assigned by you to each of your accounts for their easier and faster administration Account type and currency Available balance made up of own available funds and the limit of the overdraft granted by the Bank in case of savings accounts it excludes the minimum blocked
30. ansactions offers you the possibility to view the transactions that were Authorized performed but not yet settled the Current transactions not included in the statement the Previous transactions with the option to download them in csv or html format or to print them Thursday September 12 2013 MY PORTFOLIO Transactions TRANSFERS PAYMENTS Main Card 013 test Current Balance SERVICES Addon Card There are no supplementary Cards available Transaction Types current Transactions Open v Transaction ate SECURITY SETTINGS MY MENU S N Credit Card No Processing date Reference EE Original amount Amount PURCHASE CUMPARARE a Products portfolio 30 08 2013 29 08 2013 001099472564 MEDICOVER SRL gt Account Management BUCURESTI RO gt Credit Card Management PAYMENT THANK Credit Cards 4299 2013 29 08 2013 29 08 2013 082901584 Me E 1 509 08 RON 1 509 08 RON Credit Card Analysis MULTUMIM Credit Card Details 96 00 RON 96 00 RON PURCHASE CUMPARARE Monthly Statements 27 08 2013 26 08 2013 001099052905 SENSIBLU 66 17 RON 66 17 RON Monthly Statements via e TITULESCU mail BUCURESTI RO PURCHASE CUMPARARE ZARA BUC VITAN C1 BUCURESTI RO PURCHASE CUMPARARE KOTON VITAN MALL BUCURESTI RO PURCHASE CUMPARARE SC 26 08 2013 24 08 2013 001098927049 SPRING PROD COM 12 50 RON 12 50 RON SRL BUCURESTI RO PURCHASE CUMPARARE MGV DISTRI HIPER SA BUCURESTI S3 RO PURCHASE CUMPARARE MG
31. cted security option you will proceed as follows SMS extraPIN Token device Required at login JR ee qe Sse Di ee a aaae You will be redirected to the page where you need to insert the extraPIN code and then to the page where you need to change the Token PIN see screens 3 and 4 below After you modify the Token PIN you will be redirected to the pages where you need to modify the Username User The menus protected by an extraPIN code are Third party payments within Piraeus Bank Romania LA D Oy OG er a Credit Card Bill payments Donation Interbank payments in RON Interbank payments in foreign currency Contact form Alias management Shortcut management Application management Approve Reject pending transactions Request or Enter your extraPIN Declare or Change ExtraPIN Mobile Phone Similar to the SMS _ extraPIN security option You will be asked to change the Token PIN when accessing any of the ithe Username User ID and the Password PIN code can be modified see screens 1 and 2 below After succesfully modifying them you will be redirected to the application s welcome cl BE p Screen 1 We are committed to making your Internet banking experience as safe as possible by using the latest online security technology to protect your personal information and privacy We also keep you safe by making it MANDATORY that you change BO7H your User ID and PI
32. e number used for receiving the extraPIN through SMS etc Actions Log View online historical information about all your actions or transactions and filter them using certain search criteria Exit in 9 59 a Useful Information be informed on the Terms of use of winbank application on security offered when submitting the instructions information absolutely necessary for the proper execution of your actions initiated through winbank service b Contact Form this option was created especially for you to help you easily communicate with the bank If you have problems related to transactions or technical problems or you want to send the justifying documents related to payments executed through winbank or you want to send us your suggestions and comments you may use this option successfully W Nbank Thursday September 12 2013 MY PORTFOLIO a TRANSFERS PAYMENTS Contact Form Step 1 of 3 SERVICES SECURITY SETTINGS Please enter a short description of your ME AEN BEE problem max 140 characters Justifying documents MY MENU General comments and suggestions Useful Information 4A Contact Form S S x We will respond via E mail Please enter your contact e mail address a Contact Data a Preferences C Telephone Alias Management Please indicate a convenient time to call 45 50 To 17 00 a Shortcuts Management Application Management Actions Log Ee Solving the raised
33. e use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 You cannot use special characters other than amp and Transaction code Description TI Save this Payment to my shortcut list with the name 7 Execute this transaction Exit in 9 49 Immediately C on di mm yyyy Sh x III Credit Card Payment Through this option you have the possibility to pay a credit card by debiting your bank account You may pay your own credit card or another person s Piraeus Bank credit card Thursday September 12 2013 MY PORTFOLIO St f TRANSFERS PAYMENTS Credit Card Payment Step 1 of 3 f SERVICES Select a saved payment from your shortcut list Jother vl From Account Description Account Number alias Avail Balance SECURITY SETTINGS MY MENU Card number Add to my list of predefined beneficiaries under the alias P Transfer between own accounts Latest statement details a Third Party Payments in Due Amount 1 13 RON Piraeus Bank Romania Minimum Payment Amount 0 00 RON Credit Card Payment e The information above is based on your last statement and will be displayed until your next statement is issued Donations even if you have already made a payment i a Interbank payments in RON RON Please use dotted decimal notation Amount Exa
34. er SE acknowledged the cut off time and the maximum execution time related to a RON payment as mentioned here Exit in 9 47 4 g Application Management this option was created with the purpose to be informed about the status of all the applications Also you have the possibility to manage these applications The applications with status Pending meaning that they were created by you but not taken over for processing may be cancelled using the button Cancel Application put at your disposal at the bottom of the screen Thursday September 12 2013 RR f TRANSFERS PAYMENTS Application Management SECURITY SETTINGS j Submission Date between 01 09 2013 and 12 09 2013 search MY MENU Application number Submission date Application type Application Status Status Change Date Useful Information a Contact Form C GEN 3994284 11 09 2013 10 48 00 Transaction history via e mail Completed 11 09 2013 P Contact Data GEN 3980486 04 09 2013 14 01 00 Transaction history via e mail Completed 04 09 2013 Preferences SS Cancel application G a Shortcuts Management a button Actions Log Exit in 9 41 The Details button helps you view the applications as they were sent to the Bank After selecting the application press the button Details and you may view in the screen the application details Status Pending the application waits for being taken over for
35. ext Select My portfolio gt gt Products Portfolio to view more details regarding your time deposits Download PDF Exit in 19 55 pi pip Close deposit From this menu you can close a deposit that you opened online and make funds available in your current account You only have to select from a list the product you want to close and confirm the request If the deposit is closed before maturity the Bank will pay interest calculated using the current account rate Monday October 14 2013 MY PORTFOLIO Products portfolio gt Account Management Time Deposits Management gt Credit Card Management Exit in 19 57 Close a Time Deposit Step 1 of 3 Please select the time deposit you want to close Time deposit Product Branch Status Opening Date B ficiari Principal Beneficiary Details Gross Interest Deposit Amount Renewal Date Contract Date Interest Rate 4201 WSI W310141016218 STAR deposit 4201 WSI W310141016218 Buc Carol Active 31 07 2013 DEMO USER 2650331 4 11 RON 1 000 00 RON 30 08 2013 31 07 2013 5 0000000 BS 8 Credit card management By selecting the Credit Card Management menu you can view all options available related to your credit cards MY PORTFOLIO TRANSFERS PAYMENTS Credit Card Management SERVICES Credit Cards Have a look at your Credit Cards their outstanding balances and due amounts SECURITY SETTINGS Credit Card A
36. g through this menu you can open online current accounts in RON EUR USD GBP CHF and HUF savings accounts in RON EUR and USD and savings Dlans in RON EUR and USD C PIRAEUS BANK S A GR https www ebanking piraeusbank com Index aspx operation preferences Thursday January 23 2014 MY PORTFOLIO Online account opening Step 1 of 3 TRANSFERS PAYMENTS Please review the following information In case of amendment please visit a Piraeus Bank branch to update your personal data Full Name DEMO SECURITY SETTINGS CNP Passport no MY U Domicile Address Account type selection Please select the type of the account that you would like to open To view the product features please click here Products portfolio i a Current account I Savings Account IDEAL Savings plan BONUS 12 Account Management Accounts R i Please select the currency of the account you would like to open v Account Transactions T ction hist ia e cual fo ee eee Hr hereby declare that I have read understood and I accept the contractual documents and I fully acknowledge all the advantages and risks A incurred by the clauses that might be considered as non standard bolded in the text Also I agree to immediately benefit of the product offered ccount statements SC P by the bank under the present request nline Account Opening The e mail address for receiving the contractual documents via e mail gt Credit Card Manageme
37. his type that you order frequently you may save the details and fields of the respective transaction as a template by using the option Save this Payment to my shortcut list with the name In this way when you want to perform a payment similar to the one already saved you may choose it from the dropdown list displayed next to the field Select a saved payment from your shortcut Ier Whenever selected all the fields will be automatically filled in with the saved data but you will have the possibility to change any of them In order to finalize the transaction you will have to fill in the field regarding to the date of execution Thursday September 12 2013 MY PORTFOLIO St TRANSFERS PAYMENTS Third Party Payments in Piraeus Bank Romania Step 1 of 3 SERVICES Select a saved payment from your shortcut list Other xf SECURITY SETTINGS From Account Description Account Number alias Avail Balance EZ MY MENU Beneficiary Details Please enter the details of the transfer destination or select a saved alias E Transfer between own accounts Account number other Si Third Party Payments in Piraeus Bank Romania Full name Credit Card Payment 7 Add to my list of predefined beneficiaries under the alias gt Bill payments Donations Payment data Interbank payments in RON Payment order IT Interbank payments in number foreign currency Amount sl Transfers Payments history Pleas
38. ist with the name In this way when you want to perform a payment similar to the one already saved you may choose it from the dropdown list displayed next to the field Select a saved payment from your shortcut Ier Whenever selected all the fields will be automatically filled in with the saved data but you will have the possibility to change any of them o Fill in the Amount Transaction details Transaction code in case a resident makes a payment to a non resident The transaction code may be searched with the help of Search Verify BIC button by entering either the code or its description o Check the Justifying documents for the payment These documents will have to be brought to the Bank within 10 days from the ordering day o Select the type of commissions OUR commissions are covered by the payer SHA commissions are shared between the payer he pays the commission of the payer s bank and the beneficiary he pays the other commissions of the payment and BEN the payment commissions are covered by the beneficiary o Select the execution mode of the transaction Immediately or at a certain date Recurring on the first or the last working day of the month or on a certain day of the month Important MY PORTFOLIO TRANSFERS PAYMENTS SERVICES SECURITY SETTINGS MY MENU B Transfer between own accounts a Third Party Payments in Piraeus Bank Romania a Credit Card Payment gt Bill payments B Dona
39. llowing statuses Success the action any of the operations performed through any of the other menus was finalized successfully in winbank Fail the action any of the operations performed through any of the other menus was not finalized in winbank Security Settings Through this option you have the possibility to I Change the Security Codes User ID and PIN Code II Access the extraPIN code related options ww 8 BDd lr Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS SERVICES Security Settings Change Security Codes Here you can change your User ID and PIN These are your personal security codes and they must not be shared with anyone else SECURITY SETTINGS For your own security we recommend that you change your personal security codes regularly system automatically prompts you to change your User ID and MY MENU PIN the very first time you log in and your PIN every two four or six months thereafter extraPIN You may obtain full access to all the winbank services either by requesting to receive the extraPIN via SMS on your declared mobile phone number or in case you use a Token device by entering in the corresponding field the extraPIN code Token PIN followed by the code generated by the Token device gt Ch Security Cod S z i e e e In case you did not activate the option to receive the extraPIN via SMS during your registration process and you are using the Token device
40. me and the maximum execution time for transactions may be found also on the Bank web page to the corresponding link BEER Bank address TRANSFERS PAYMENTS Bank country Romania SERVICES 7 Add to my list of predefined beneficiaries under the alias SECURITY SETTINGS Payment data MY MENU Payment Order Number Payment Registration Number ANAF Transfer between own Amount RON accounts Please use dotted decimal notation Third Party Payments in Example The amount of ten thousand five hundred euro and forty cents Piraeus Bank Romania must be entered as 10500 40 Credit Card Payment gt Bill payments B Donations a nnot use special characters other than amp and Interbank payments in Urgent foreign currency i Collect charges from Description Account Number alias Avail Balance E a Transfers Payments history my our account number I Save this Payment to my shortcut list with the name l Ca acknowledged the cut off time and the maximum execution t The box that has to be ticked in Ge Coins case you want to define an on idimmlyyyv urgent payment E Recurring transaction Every month on the On the first working day of each month On the last working day of each month Exit in 9 29 VII Interbank Payments in foreign currency Through this option you have the possibility to make payments in f
41. ments SECURITY SETTINGS Romtelecom Pay any Romtelecom invoice by entering the specific requested information such as Phone number Subscriber code Subscriber name MY MENU and Due date of the invoice Vodafone Pay any Vodafone invoice by entering the specific requested information such as the Subscriber code and the Invoice number EEN ENEL Pay any ENEL invoice by entering the specific requested information such as the Eneltel code of the subscriber and the Invoice ID RCS amp RDS Pay any RCS amp RDS invoice by entering the specific information such as the Subscriber code and the Invoice number Third Party Payments in Piraeus Bank Romania Electrica Furnizare Pay any Electrica Furnizare invoice by entering the ATM code as mentioned on the invoice and the payment amount Bill payments Romtelecom Vodafone ENEL RCS amp RDS Electrica Furnizare Donations Interbank payments in RON Interbank payments in foreign currency Transfers Payments history For performing a payment to a provider of utilities services select the specific provider from the displayed list with providers The information necesary to be filled in will differ per provider After filling in all the specific information and the payment amount select the payment method The transfer may be established by you to be executed immediately on a future date or you can define this transfer as recurring In case
42. mmediately on a future date scheduled or you may define this transfer as recurring The accounts between which you want to perform the transfer may be selected by clicking on the respective check box From To Afterwards you will introduce the amount that you want to transfer and the transfer details Important All scheduled or recurring transactions ordered through winbank no matter the transaction type will be executed on the selected date around 8 45 AM This type of transfer is not included in the daily limits per customer or total transactions being performed with no amount restriction After the amount is filled in in order to finalize the transaction you will have to fill in the field related to the execution date For a future faster execution you have the possibility to save a shortcut for this payment by giving it a name that will allow you to easily identify it in the future MY PORTFOLIO Transfer between own accounts Step 1 of 3 TRANSFERS PAYMENTS Select a saved payment from your shortcut list SERVICES Account Type Currency Available Balance Accounting Balance SECURITY SETTINGS RO21PIRB4259530850001000 Salariu Current Account RON 66 81 RON 276 81 RON MY MENU RO84PIRB4259530850002000 Current Account EUR 0 00 EUR 0 00 EUR ROO4PIRB4259530850050000 Casa Current Account Savings Account RON 5 82 RON 5 82 RON Transfer between own RO67PIRB4259530850051000 Casa EUR Current Account Saving
43. mple The amount of ten thousand five hundred euro and forty cents Transfers Payments history must be entered as 10500 40 1 13 RON Due Amount i Interbank payments in foreign currency The cut off time for this type of transaction is 19 30 on working days and the amount paid is available on the next working day All payments received after the cut off time are considered received on the following working day C Save this Payment to my shortcut list with the name C Execute this transaction O Immediately O on coD muyvvvy O Recurring transaction O Every month on the on the first working day of each month CH e ai D e D at The Cut off time for transactions with the same value date may be found on the Bank web page to the corresponding link The data from the screen will be filled in as follows o Select the account from which you want to make the payment o Select the personal Credit card for which you want to make the payment or in case you want to pay the credit card of another Piraeus Bank customer fill in the credit card number as written on the card o Establish the amount you want to pay in case you make the payment of your own credit card you have the posibillity to select that the amount to be paid to be either the Due Amount or the Minimum Due Amount or you can fill in other amount o Choose the way the transaction will be executed Immediately or on a cer
44. n separator for files in csv format according to your preferences You can choose these modifications to be applied for the current session or for all future logins as r Thursday September 12 2013 Yr MY PORTFOLIO A TRANSFERS PAYMENTS Preferences SERVICES e SECURITY SETTINGS english zl MY MENU The column separator must match the list separator declared in your computer s regional settings a Useful Information contact Form Save temporary for this session IER Contact Data Preferences gt Alias Management Shortcuts Management Application Management Actions Log Exit in 9 59 e Alias management in order to initiate transactions easily and rapidly we put at your disposal this option that gives you the possibility to predefine destinations for your transfers payments This option allows you to establish names easy to remember both for your accounts credit cards opened with Piraeus Bank and the beneficiaries accounts credit cards opened with Piraeus Bank Romania or with other banks from Romania or abroad in case you have to perform payments to a business partner with whom you carry on economic activities for a long period of time Also in case of Bill payments you have the possibility to predefine the subscriber codes for which you want to make the payments mi iesial Thursday September 12 2013 MY PORTFOLIO TRANSFERS PAYMENTS SERVICE
45. nalysis Review the outstanding balances the due amounts and the payment dates MY MENU Credit Card Details View Credit Card details such as Credit Limit Beneficiaries Postal Address etc Transactions View the transactions of your credit cards You can select a specific period in order to view previous transactions Products portfolio Monthly Statements View monthly statements Monthly Statements via e mail Request the dispatch of your credit card monthly statements via e mail Credit Card Management Credit Cards Credit Card Analysis Credit Card Details Transactions Monthly Statements Monthly Statements via e mail TIP You can either select one of the functions from the left menu or click on the adequate word phrase from the main page The name of each function is actually a link to the screen which allows you to obtain the necessary information The Credit cards menu offers you A list of all credit cards held at Piraeus Bank main and additional cards The credit card type Current balance Available credit The amount due as of the latest statement After selecting the credit card you have the possibility to view the Credit card analysis by pressing the respective button from the screen The same information may be obtained by directly accessing the menu with the same name displayed under the Credit card management menu total due amount at the issuing date of the account statement minimum payment amo
46. nation You choose the type of the predefined destination Account your accounts opened with Piraeus Bank Romania You have the possibility to choose from a drop down list the account to which you want to assign an alias Credit Card the number of your Credit card s with Piraeus Bank You will select from a drop down list the credit card to which you want to assign an alias Bill Payments Electrica Furnizare your ATM code for Electrica Furnizare or the one belonging to another person for which you want to perform the Electrica Furnizare invoice payment You will fill in the ATM code and the alias name Bill Payments ENEL your ENEL code or the one belonging to another person for which you want to perform the ENEL invoice payment You will fill in the ENEL code and the alias name Bill Payments RCS amp RDS your subscriber code or the one belonging to another person for which you want to perform the RCS amp RDS invoice payment You will fill in the RCS amp RDS subscriber code and the alias name Bill Payments Romtelecom your Romtelecom subscriber code or the one belonging to another person for which you want to perform the invoice payment You will fill in the Subscriber code the subscriber name and his her phone number and the alias name Bill Payments Vodafone your Vodafone subscriber code or the one belonging to another person for which you want to perform the invoice payment You will fill in the Subscriber code
47. nt Exit in 9 59 ee E Time Deposits Management By selecting Time Deposits Management you can open time deposits with great interest rates and you can also close a time deposit that you opened online WW Beank Monday October 14 2013 MY PORTFOLIO TRANSFERS PAYMENTS seves O WE Open a Time Deposit Select and open a Time deposit in real time MYM Close a Time Deposit Close a Time deposit that you opened online and make funds available in your current account Products portfolio gt Account Management Time Deposits Management Open a Time Deposit Close a Time Deposit gt Credit Card Management Open a Time Deposit This menu allows you to select and open a Time deposit in real time The list of deposits that can be opened online and their characteristics is available in the first step of Open a Time Deposit by clicking on the hyperlink here In order to open a deposit you must select fill in the required information in the fields marked with a red star and after displaying the products that respect the parameters you have choose select your desired product from the table by clicking the hyperlink Open a Time Deposit Click here to see the Monday October 14 2013 products l mY PorTFoLIO Open a Time Deposit Step 1 of 4 characteristics TRANSFERS PAYMENTS You can open a time deposit online by choosing from a variety of products with competitive interest rates and flexible feature
48. nt from Latin characters For example klomn3 is different from KLOMN3 and abkem4 is different from aBrep4 Current PIN New PIN Confirm New PIN Please prompt me to change my PIN every 2 months C 4 months C 6 months BE Screen 3 Fill in the following code in the Token devic 58638297 Code generated extraPIN Token PIN followed by the code generated by the Token device automatically by the application and inserted in the Token device in order to get the code which together with the Token PIN forms the extraPIN code Screen 4 Instructions for Token PIN change The Token PIN must be formed only of digits at least 4 e You cannot establish a Token PIN identical to the one provided by the bank Tip Do not use Token PINs that can be easily predictable such as birth dates telephone numbers For any explanation or additional information we are at your disposal 24 hours a day at the phone numbers 0800 801 802 and 4021 3036969 for any national or international network or at the e mail address support piraeusonline ro New Token PIN Confirm new Token PIN The token is an electronic device that uses a cryptographic algorithm and an encryption key In order to ensure the proper functioning of the device the contact with chemical substances water or other liquids the exposure to very high low temperatures or strong shocks should be avoided Also do not attempt to repair or dismantle the
49. oreign currency to your business partners with accounts opened with banks in Romania or abroad In order to make this type of payment you have to submit to the Bank within 10 days the Justifying documents that you marked in the screen upon payment ordering and the DPE form Foreign payment order Payment Order signed by you in original according to the legislation in force The data from the screen will be filled in as follows o Select the payer s account number o Fill in the beneficiary details account number beneficiary name address and country SWIFT BIC code of the beneficiay bank similar to interbank payments in RON or Clearing House Code for payments to US when you fill in a valid SWIFT BIC code the fields Bank name Bank Address and Bank Country will be automatically filled in o Select the Payment type Spot Urgent Express MY PORTFOLIO Select a saved payment from your shortcut list other Gell Description Account Number alias Avail Balance TRANSFERS PAYMENTS oT Account p alias SERVICES Beneficiary Details Please enter the details of the transfer destination or select a saved alias SECURITY SETTINGS Account Number other I MY MENU Full Name Address Transfer between own Country Romania sl accounts Bank country Romania i a Third Party Payments in Piraeus Bank Romania Bank SWIFT BIC code Search Verify BIC a Credit Card Payment gt Bill payment
50. problem will be the priority of the persons authorized to solve these requests The requests will be solved in the order of their receipt by the bank The answer to the request will be sent to you according to the chosen communication channel You have the possibility to choose only one communication channel After choosing the problem type in the field Subject you will introduce a short description of your request c Contact Data through this option you have the possibility to communicate to the Bank as soon as possible the modification of your e mail address and or contact phone numbers used exclusively in relation to winbank service Also in the field comments instructions you may add information regarding to the change of your contact data Thursday September 12 2013 vore UERN TRANSFERS PAYMENTS Contact Data Step 1 of 3 SERVICES I declare that I wish to alter the following information SECURITY SETTINGS Telephone numbef 216800000 No special characters will Mobile Phone Numbeg 0720000000 be used in the Telephone emailaddess number field in order to a Contact Form Other Instructions Comments se pa ra te 2 n u m be rs l prore please use the space gt Alias Management a Shortcuts Management a Application M i t cere pplication Managemen Next gt gt E Actions Log Renew Exit in 9 43 teeta d Preferences this option allows you to choose your winbank language and the colum
51. ransaction Immediately on ldd mm yyyy RS Recurring transaction C Every month on the C On the first working day of each month On the last working day of each month Avail Balance Through this option you have the possibility to make payments After selecting the Payment account From field fill in VI Interbank Payments in RON MY PORTFOLIO TRANSFERS PAYMENTS SERVICES SECURITY SETTINGS MY MENU Transfer between own accounts a Third Party Payments in Piraeus Bank Romania a Credit Card Payment gt Bill payments E Donations Interbank payments in foreign currency Transfers Payments history Exit in 9 57 Select a saved payment from your shortcut list Other From Account Description Account Number alias Avail Balance Beneficiary Details Please enter the details of the transfer destination or select a saved alias Account Number Other ell Full Name Type Resident Non resident CUI CNP Bank SWIFT BIC code Search Verify BIC Bank name Bank address Bank country E 7 Add to my list of predefined beneficiaries under the alias Payment data Payment Order Number Payment Registration Number ANAF Amount RON Please use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 Reason You canno
52. rom one user to another by selecting the name of the client you represent and pressing the Switch user button ALINHA ELENA DUMITRICA e aT jour eDEWCEY mm Inti LINA SLENA DUMLTRICA SMS MY PORTFOLIO SI extra PIN TRANSFERS PAYMENTS Name ALEXANDRA IOANA A d d iti o na l SERVICES Last Logon Date and Time 12 09 2013 13 30 00 SECURITY SETTINGS OMY MENU Welcome ALEXANDR IOANA Messages for you Anew look for the Winbank service menus winbank menus Details Buy easy and fast arfinsurance policy through Piraeus Insurance Broker Messages sent by the Bank Page description The messages can be personalized being addressed only to you or broad being addressed to all the winbank users The existing messages can be replaced with new ones according to the Bank s needs for sending you new announcements notices We would advise you to read your messages in order to get informed on the Bank s news or notifications From this page you can also navigate through the winbank menu The left menu is stable and will always be at your disposal regardless the selected operation From the Additional Menu you can easily have access to the Help button where you can get access to the User manual the Home page button to the Site map and to the Logout button If for 10 minutes you do not perform any operation or request winbank application will automatically deconnect you for your own safety In order
53. s For more details about time deposits please cii Time deposit selection Please select the desired characteristics of the new time deposit Currency A EES Click here to eege select the select Products portfolio Plea dotted decimal ion j EE Example The es i SE Come five hundred euro and forty cents the desired product Time Deposits Management must be entered as 10500 40 TPE EEEE Interest Payment End of term sl gt Credit Card Management i Please select a product from the time deposits table below Time deposit Tenor Minimum amount STAR 1 Month s 500 00 RON End of term STAR 3 Month s 500 00 RON End of term STAR 6 Month s 500 00 RON End of term STAR 12 Month s 500 00 RON End of term PIRAEUS 100 100 Day s 1 000 00 RON End of term 3 x Castig 3 Month s 1 000 00 RON End of term Dubla Bucurie 12 Month s 1 000 00 RON End of term Exit in 19 55 In the second step you need to select the account that you want to debit for the deposit creation and to confirm that you read and accepted the contract documents Also in this step you can select for autorollover and capitalization options Monday October 14 2013 MY PORTFOLIO Open a Time Deposit Step 2 of 4 Please select the required information for opening the desired time deposit Time deposit name STAR Amount 1 000 00 Tenor 1 Month s Interest Rate 5 0 Interest Payment End of term From Account Description Account Number alias A
54. s Account EUR 64 42 EUR 64 42 EUR Third Party Payments in Piraeus Bank Romania RO33PIRB4259530850052000 Economii Current Account Savings Account RON 3 82 RON 3 82 RON Credit Card Payment ROS6PIRB4259530850053000 Current Account Savings Account RON 0 47 RON 0 47 RON gt Bill payments E Donations E Interbank payments in RON Amount E Interbank payments in Please use dotted decimal notation foreign currency Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 Reason a Transfers Payments history You cannot use special characters other than amp and TI Save this Payment to my shortcut list with the name I Execute this transaction Immediately on fdd YYYY a Recurring transaction Every month on the On the first working day of each month On the last working day of each month II Third Party Payments in Piraeus Bank Romania between accounts in the same or different currencies Trough this menu you can pay transfer funds from your own account to an account of another Piraeus Bank customer both in the same currency or in different currencies For transfers between accounts in different currencies the transaction will be performed at the exchnage rate valid at the time of execution The currencies allowed for this type of transfer are RON EUR USD GBP CHF or HUF The transfer may be established by you to be executed
55. s Bank name Donations Bank address Interbank payments in RON E Add to my list of predefined beneficiaries under the alias Interbank payments in foreign currency Payment data Se l ect t h e Transfers Payments history Payment Type Pa y m e nt ty pe Amount must be entered as 10500 40 You cannot use special characters other than amp and Transaction code Description Justifying Documents l Invoice Contract TF pvi F other Document Delivery Sent via winbank scanned using Contact form menu E Charging Options Charges Type SHA Sender bears local charges beneficiary bears the rest Collect charges from my our Description Account Number alias Avail Balance account number In case you have a beneficiary to which you repeatedly transfer funds you can save it as a predefined beneficiary directly from the screen you input the transaction by using the option Add to my list of predefined beneficiaries under the alias In this way the beneficiary will remain saved in the dropdown list displayed next to the Account number field and whenever selected the fields related to the beneficiary will be automatically filled in Additionally in case you have a transaction of this type that you order frequently you may save the details and fields of the respective transaction as a template by using the option Save this Payment to my shortcut l
56. t off time and the maximum execution time for transactions may be found also on the Bank web page to the corresponding link RR VIII Payments Transfers Log Through this option you have the possibility to view and manage all the operations ordered by you using the option Transfers Payments You can choose what you want to view by using the following selection criteria Payment type Payment file status Execution mode All or Recurring Scheduled the date or the timeframe within which the payments were ordered the date or the timeframe within which the payments were executed All payments for which you established the execution mode to be recurring will bear the Status Active Thursday September 12 2013 MY PORTFOLIO Transfers Payments history OEM rier type ATT types SSS Lager ile Status ATT E ATT SERVICES Posted Date From 12 03 2013 Posted Date To 12 09 2013 l eSt g si Execution Date From Execution Date To MY MENU Next Order Type Posted Date 2 x Transfer between own Execution Interbank payments in EES g o 114 88 EUR 0SA234414141 Canceled Third Party Payments in Foreign currency j Piraeus Bank Romania gt Bill payments O s5 payments file 14 03 2013 m 136 76 Completed E Interbank payments in RON submission LI Scheduled Recurring Amount Beneficiary Status E Interbank payments in M ts fil E Beet carrey eee 14 03 2013 E 136 76 S Completed submission
57. t use special characters other than amp and Urgent E Collect charges from Description Account Number alias Avail Balance my our account number IT Save this Payment to my shortcut list with the name Into your partners business accounts opened with other banks in Romania To the State Budget The Beneficiary account if the IBAN is valid then the fields Bank SWIFT BIC code Bank name and Bank address will be automatically filled in The Beneficiary name The Beneficiary Type resident non resident The Beneficiary CUI CNP compulsory for State Budget payments The Payment reference from your own records The Payment Registration Number ANAF only when is mandatory and only for State Budget payments The transaction Amount and Transaction details Important WR Beneficiary type Resident or Non resident will be selected by you The terms Resident Non resident are defined under the chapter Third Party Payments in Piraeus Bank Romania In case you have a beneficiary to which you repeatedly transfer funds you can save it as a predefined beneficiary directly from the screen you input the transaction by using the option Add to my list of predefined beneficiaries under the alias In this way the beneficiary will remain saved in the dropdown list displayed next to the Account number field and whenever selected the fields Account number and Full name
58. tain date Recurring on the first or the last working day of the month or on a certain date from the month In case you have a credit card you pay regularly you can save it as a predefined beneficiary directly from the screen you input the transaction by using the option Add to my list of predefined beneficiaries under the alias In this way the credit card will remain saved in the dropdown list displayed next to the Credit card number field and whenever selected the fields Beneficiary name and Credit card number will be automatically filled in Additionally in case you have a transaction of this type that you order frequently you may save the details and fields of the respective transaction as a template by using the option Save this Payment to my shortcut list with the name In this way when you want to perform a payment similar to the one already saved you may choose it from the dropdown list displayed next to the field Select a saved payment from your shortcut BS 8 list Whenever selected all the fields will be automatically filled in with the saved data but you will have the possibility to change any of them IV Bill Payments You have the possibility to effect payments to providers of utilities services in an easy fast and secure way The list of companies will be updated with all the new available providers Thursday September 12 2013 TRANSFERS PAYMENTS SERVICES Bill pay
59. terbank Payments IN RON sssssssususuusununnnnnnnnnnnnnnnnnnnnnnn 31 p EE Interbank Payments in foreign currency VIII Payments Transfers Log nee sek EE KKK EE E KEE Ee 36 SEENEN 37 SGCUPIEY a ele sinsisnsssncennsenesarewenedncessnes cen erernseReeMnePeeR OREN 48 PAY HCN WEE 51 System UE EN 52 SV SECIN SESCH EEN ebe 52 33 RSR Welcome Piraeus Bank Romania thanks you for choosing winbank web banking for your easy secure and time saving daily banking transactions The best choice winbank application has been designed and developed with the highest concern of our expert team in order to service your special banking needs and taking into consideration your kind comments and proposals We remain engaged to our mission of offering to our clientele the best and most innovative services winbank always by your side In case you need any additional clarification information or support regarding your winbank access you may contact us 24 hours a day at the phone numbers 0800 801 802 or 40 21 303 69 69 from any national or international network or by e mail to the address support winbank ro One of our authorized representatives will be always at your disposal ready to offer you specialized support on our innovative services Furthermore you can visit any of the Piraeus Bank Romania branches Access the winbank application 1 step for your connection If you already have an Internet connection visit
60. that will be used to unlock the received e mail is Note The PIN Code o be used as a Password sini Remember the password Password in order to be able to read Confirm Password the e mail received from the bank with the Transaction History Account statement offers you the possibility to view online the account statement you can receive in your branch or get the list of your transactions in xls or ml format The account statements that will be displayed are the ones generated after 22 of October 2012 You may either save or print any of the displayed account statements Thursday September 12 2013 MY PORTFOLIO Account statements TRANSFERS PAYMENTS Search period From 12 03 2013 Ei To 12 09 2013 smes From Account Current Account Savings Account RO33PIRB4259530850052000 Economii 3 82 RON _ MY MENU By using this option you have the possibility to obtain the account statements that have been generated after the implementation of this functionality for the accounts for which such document is produced a Products portfolio Statement Number Start Date End Date Previous Balance Final Balance Statement PDF Transactions XLS gt Account Management 2 31 07 2013 30 08 2013 2 128 00 RON Accounts Account Transactions Transactions XML 3 82 RON Py vil 2 128 00 RON Hi Si 01 01 0001 31 07 2013 0 00 RON Transaction history via e mail Account statements gt Credit Card Management Online account openin
61. the Piraeus Bank Romania web page at http www piraeusbank ro and then click on the winbank Login button in order to view the winbank access page The winbank page will open into a new window web banking Credit Cards Ontine ser name forgot my password Utilities payment Online deposits The reward offer SEER SSS NEW Account opening through winbank t s be Now you can open directly from winbank current accounts savings accounts and savings plans Win with winbank Pay your utilities bills with winbank simple fast and with prizes winbank recognises the importance of the electronic transactions security and adapts all the neccessary measures and state of art practices in order to provide 5 Through winbank you can make new deposits 24 7 with preferential interest rates Access Time Deposits Management section from My portfolio for you deposit with extra interest INSTALLMENTS WITHOUT INTEREST with Piraeus Bank Credit Cards With Piraeus Bank you have monthly installments with ZERO interest and a lot of advantages Contact 0 800 801 802 E mail call from Romanis Contact us for any Student offer with winbank you efficiently manage your student money 4021 303 69 69 call from abroad 2 step for your connection In order to identify you as a user of winbank application you will have to enter your personal credentials the Usern
62. tions Interbank payments in RON Interbank payments in foreign currency Transfers Payments history Renew Exit in 9 17 j AUU TO MIY SC OT HI EU IT TEL VeTenciarnies UNOC tie acs Payment data Payment Type Amount Reason Transaction code Description Justifying Documents Document Delivery Charging Options Charges Type Collect charges from my our account number Please use dotted decimal notation Example The amount of ten thousand five hundred euro and forty cents must be entered as 10500 40 You cannot use special characters other than amp and a l Invoice Contrat l pvr l other Sent via winbank scanned using Contact form menu E SHA Sender bears local charges beneficiary bears the rest ll Description Account Number alias Avail Balance cel IT Save this Payment to my shortcut list with the name I acknowledged the cut off time and the maximum execution time related to a foreign currency payment as mentioned here 7 Execute this transaction Immediately Cc On dd mm yyyy C Recurring transaction Every month on the C On the first working day of each month C On the last working day of each month Before pressing the button Next check the box through which you admit that you acknowledged the cut off time and the maximum execution time of a foreign currency payment payment detailed under the link here The Cu
63. ty documents issued according to the law Companies and any other entities with headquarters abroad as well as individuals Romanian citizens foreign citizens and stateless persons with domicile abroad which are authorized and or registered to carry on independent economic activities abroad according to the conditions established by the in force regulations Branches agencies representatives offices belonging to Romanian companies or other Romanian entities registered and or authorized to carry on activities abroad Embassies consulates and other representatives and permanent missions of other states in Romania as well as international organizations or representatives of such organizations that carry on activities in Romania Further on you have to fill in The amount you want to transfer pay The Payment order number from your own records The Payment details RR The Transaction code whenever it is required In case you have a beneficiary to which you repeatedly transfer funds you can save it as a predefined beneficiary directly from the screen you input the transaction by using the option Add to my list of predefined beneficiaries under the alias In this way the beneficiary will remain saved in the dropdown list displayed next to the Account number field and whenever selected the fields Account number and Full name will be automatically filled in Additionally in case you have a transaction of t
64. unt current balance etc view the Credit card details by selecting the respective button from the screen The same information may be obtained by directly accessing the menu with the same name displayed under the Credit card management menu credit card status credit card limit transactions limit issuing date expiry date card holders etc access the Credit card payment menu through which you may pay the due amount of you own credit card or that of another person that has a Piraeus Bank credit card BOanNK Thursday September 12 2013 MY PORTFOLIO Credit Cards TRANSFERS PAYMENTS TRANSFERS PAYMENTS Credit Card No Credit Card Type Expiry Date Current Balance Available Credit Last Statement Balance e SECURITY SETTINGS MY MENU 4299 013 test VISA Exclusive Gold Primary Card 30 04 2015 1 00 RON 3 711 04 RON 1 13 RON Products portfolio Credit card analysis Credit Card Details Credit Card Payment gt Account Management gt Credit Card Management Download CSV Download HTML Print Credit Cards Credit Card Analysis Credit Card Details Transactions Monthly Statements Monthly Statements via e mail Exit in 19 58 Credit card analysis in addition to the above you will be able to access the Transactions and Credit Card Payment menus Credit card details allows you besides viewing the credit card details to create a predefined beneficiary in order to easily identify it in the future Tr
65. vail Balance Auto Rollover g Capitalization g gt Credit Card Management I hereby declare that I have read understood and I accept the contractual documents and I fully acknowledge all the advantages and risks incurred by the clauses that might be considered as non standard bolded in the text Exit in 19 56 RR In the third step you will see the simulation of your deposits that is only informative and you can review the details before you confirm the deposit In the last step you will receive confirmation of your deposit creation and you can save the contractual documentation along with your deposit information in PDF format Monday October 14 2013 MY PORTFOLIO Open a Time Deposit Step 4 of 4 TRANSFERS PAYMENTS TRANSFERS PAYENTS Your transaction is complete Deposit Reference W310141033079 e SEFTON SECURITY SETTINGS Time deposit name STAR Amount 1 000 00 rom tne Interest Rate 5 0 Interest Payment End of term Products portfolio From Account RO61PIRB420123524600 gt Account Management Auto Rollover No Time Deposits Management Capitalization No Open a Time Deposit Start Date 31 07 2013 Close a Time Deposit I hereby declare that I have read understood and I accept the contractual documents and I fully acknowledge all the advantages and risks incurred by the gt Credit Card Management clauses that might be considered as non standard bolded in the t
66. you have a subscriber code for which you perform payments regularly you can save it as a predefined beneficiary directly from the screen you input the transaction by using the option Add to my list of predefined beneficiaries under the alias After the subscriber is predefined you may select from the drop down list displayed next to the field Subscriber code the alias established for the code the subscriber code being automatically filled in in the respective field MY PORTFOLIO From Account Description Account Number alias Avail Balance TRANSFERS PAYMENTS i The following sample will help you fill in the information related to your payment ce ATTENTION The displayed data are fictitious In order to fill in the fields below you will have to use the data from your invoice SECURITY SETTINGS Vodafone Romania S A e e e Piata Chartes de Gaulle ne 15 Sector 1 Bucuresti Romania MY MENU Nurnar de nregistrare 440 9852 1996 Cod TVA RO8971726 l Capital social subseris si varsat 70 341 714 17 RON Operator de date cu caracter personal nr 17 Transfer between own accounts Third Party Payments in Piraeus Bank Romania Num r de telefon 72XXXXXXX H d Cont clie Credit Card Payment Seria si num rul facturii VDFI2345678 Bill payments i Data facturii 14 01 2010 j f Perioada de facturare 14 12 2009 13 01 2010 Romtelecom Codunic de inregistrare RT123456 Contract POS 122345 07 0

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