USER`S MANUAL ORTHOQUAD RZ1000
Contents
1. WARNING Do not attempt to negotiate a curb that is higher than 10 cm 4 PRECAUTIONS DURING INCLEMENT WEATHER Avoid exposing your RZ1000 scooter to inclement weather If you are suddenly caught up in rain snow severe cold or heat while operating your RZ1000 proceed to shelter at the earliest opportunity Thoroughly dry your RZ1000 before storing charging or operating it PROHIBITED Do not operate your RZ1000 in rain snow salt mist spray conditions or on icy slippery surfaces as this can have an adverse affect on the electrical system Maintain and store your RZ1000 in dry and clean conditions WARNING Prolonged exposure to extreme hot or cold may affect the temperature of parts of the RZ1000 possibly resulting in burns Exercise caution when using your RZ1000 in extremely hot or cold conditions or when exposing your RZ1000 to direct sunlight for prolonged periods of time FREEWHEEL MODE warna Your RZ1000 is equipped with a manual freewheel lever that when pushed Hot surface forward allows the RZ1000 to be pushed manually CAUTION N SLOPES Free aes Line bused weocls e Your RZ1000 is also equipped of a automatic freewheel function located on dashboard to release the brake Turn key switch to ON position then push the button to engage the freewheel mode push the button again for disengage the freewheel mode Automatic Freewheel switch WARNING When your RZ1000 is in freewhee2. new ones 5 Connect the wires of the new batteries as shown in Figure bellow 6 Screw down the terminals securely and replace the insulating Caps Battery wiring Label Replace Insulation Caps Battery 12V to front charge Black socket ite conmiretier to conmallar Rear Wiring connection and Fixing instructions Batanes wiring eapnsctan Instructions Aare Mun WF AF CHAPTER 7 TROUBLESHOOTING AND REPAIR The following table provides troubleshooting and repair instructions for problems that may be encountered when operating the RZ1000 as well as the best way to correct the problem The table contains three columns Symptom Probable Cause The problem you are The most likely causes in order of Recommended action to experiencing probability most likely first correct each probable cause Remember you can contact your dealer at any time for further professional support Replacement parts e Tyres and tubes are 4 10 3 50 6 e Rear Front LED light contact your authorized dealer Symptom Probable Causes Remedy No 1 Flat tyre and unstable driving Low air pressure v Pump tyre to normal pressure v Puncture v Repair tyre 2 When throttle control lever is v Controller is faulty or v Call for technical support released on a level surface out of adjustment the RZ1000 takes longer P than 3 meters to stop 3 Key switch is tur
3. operate your RZ1000 while you are under the influence of alcohol as this may impair your ability to operate the RZ1000 in a safe manner ee AND RADIO FREQUENCY INTERFERENCE EMI RFI igzeo x WARNING Laboratory tests have shown that electromagnetic and radio frequency waves can have an adverse affect on the performance of electrically A amp N powered mobility vehicles EMI RFI can come from sources such as cellular phones mobile two way radios such as walkie talkies radio stations TV stations amateur radio HAM transmitters wireless computer links microwave signals paging transmitters and medium range mobile transceivers used by emergency vehicles In some cases they can cause unintended movement or damage to the control system Every electrically powered mobility vehicle has an immunity or resistance to EMI The higher the immunity level the greater the protection against EMI This product has been tested and has passed at an immunity level of 20 V M WARNING Be aware that cell phones two way radios laptops and other types of radio transmitters may cause unintended movement of your electrically powered RZ1000 due to EMI Exercise caution when using any of these items while operating your RZ1000 and avoid coming into close proximity of radio and TV stations WARNING The addition of accessories or components to an electrically powered mobility vehicle can increase its susceptibility to EMI Do not modify your RZ1
4. reaching in the presence of a qualified attendant WARNING Do not bend lean or reach for objects if you have to pick them up from the RZ1000 deck or from either side of the RZ1000 Movements such as these may change your centre of gravity and the weight distribution of the RZ1000 causing it to tip PROHIBITED Keep your hands away from the tyres and wheels when driving Be aware that loose fitting clothing can become caught in tyres and wheels PRESCRIPTION DRUGS PHYSICAL LIMITATIONS The RZ1000 user must exercise care and common sense when operating the RZ1000 This includes awareness of safety issues when taking prescription or over the counter drugs or when the user has specific physical limitations WARNING Consult your physician if you are taking prescription or over the counter medication or if you have certain physical limitations Some medications and limitations may impair your ability to operate your RZ1000 in a safe manner SMOKING WARNING The manufacturer strongly recommends that you do not smoke while seated on your RZ1000 although the RZ1000 seat has passed the necessary testingrequirements for cigarette smoking You must adhere to the following safety guidelines if you decide to smoke cigarettes while seated on your RZ1000 v Do not leave lit cigarettes unattended v Keep ashtrays a safe distance from the seat cushions v Always make sure cigarettes are completely extinguished before disposal ALCOHOL WARNING Do not
5. road conditions When turning at high speed the RZ1000 can become unstable Before making sharp turns reduce speed to minimum to prevent roll over The RZ1000 is able to go up slopes higher than the recommended safe slope However do not drive on slopes whose incline you do not know Always drive very slowly and do not drive on the side of such slopes Before starting to drive make sure your emergency brake operates properly WARNING Hot surface ll Do not release either the manual or the manual release lever of the electromagnetic brake EMB when the RZ1000 is on a slope When on any sort of an incline never place the RZ1000 in freewheel mode eee while seated on it or standing next to it Pree weels Locked weels The lights of the RZ1000 should be on when visibility is reduced day or night Since your seat upholstery is fire resistant do not cover it or replace with any upholstery other than upholstery of the same kind When removing the battery cover watch out for hot parts The motor axle EMB electronic cards and electronic controller might be hot Do not touch them until you have checked their temperature Make sure your fingers are not squeezed between the levers and the rubber grip Do not use a cell phone walkie talkie laptop or other radio transmitter while operating the RZ1000 Removal of the grounding prong can create electrical hazard If it is necessary to use a 2 pronged el
6. side of the tiller column to charge your scooter IMPORTANT READ CHAPTER 5 FOR MORE INFORMATION REGARDING CHARGING INSTRUCTIONS FIGURE B 1 Battery Status Indicator 4 High Low speed mode switch aT ra p 7a F n eare 5 Throttle Control Lever b 4 6 Left turning A 10 Lights ON switch Head and rear lights 5 Throttle Control Lever Numbers refer to Figure B Battery status The battery status indicator is located on the tiller panel and shows you Indicator 1 the remaining capacity of the batteries Like petrol gauges in cars the indicator is not absolutely accurate it is merely a guide to help stop you running out of fuel The accuracy of the indicator also depends on the type and age of the batteries When the indicator shows 4 bars recharge batteries as soon as possible When the indicator shows 2 bars recharge immediately Maintenance When the LED is flashing it blinks the code of the fault LED 2 Speed limit dial The speed limit dial is located on the handlebar panel 3 e When the speed limit dial is set to MAX the RZ1000 will drive at approximately 15 km hr e When the speed limit dial is set to MIN the RZ1000 will drive at approximately 3 km hr Do not change the speed limit dial setting while the RZ1000 is moving Note Set the speed limit dial to MIN e Until you get used to driving your new RZ1000 and e When driving the RZ1000 inside a buildin
7. stop or when power is removed from the system for any reason OUTDOOR DRIVING SURFACES v Your RZ1000 is designed to provide optimum stability under normal driving conditions on dry level surfaces of concrete tarmac or asphalt However we recognize that there will be times when you will encounter other surfaces For this reason your RZ1000 is designed to perform well on packed soil grass and gravel Feel free to use your RZ1000 safely on lawns and in parks Reduce your RZ1000 speed when driving on uneven terrain and or soft surfaces Avoid tall grass that can become tangled in the running gear Avoid loosely packed gravel and sand If you feel unsure about a driving surface avoid it SN SS PUBLIC STREETS AND ROADWAYS WARNING Do not operate your RZ1000 on public streets or roadways It may be difficult for traffic to see you when you are seated on your RZ1000 Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme caution STATIONARY OBSTACLES STEPS CURBS ETC WARNING Do not drive near raised surfaces unprotected ledges and or drop offs curbs porches stairs etc WARNING Do not try to go up or down an obstacle that is too high WARNING Do not try to go backward down any step curb or other obstacle This may cause the RZ1000 to tip WARNING Be sure your RZ1000 scooter is travelling perpendicular to any curb you may be required to go up or down
8. v Take care that handbags packages or RZ1000 accessories do not become caught in elevator doors NOTE Sometimes manoeuvring your RZ1000 may be difficult in elevators and building entrances Use caution when attempting to manoeuvre your RZ1000 in small spaces and avoid areas that might pose a problem LIFTS ELEVATION PRODUCTS If you travel with your RZ1000 you may find it necessary to use a lift or elevation product to aid in transportation We recommend that you closely review the manufacturer s instructions specifications and safety information before using the lift elevation product WARNING Never sit on your RZ1000 when it is being used with any type of lift elevation product Your RZ1000 was not designed for such use and any damage or injury resulting from such use is not our responsibility BATTERIES see also Storage Instructions In addition to following the warnings below be sure to comply with all other battery handling information MANDATORY Battery posts terminals and related accessories contain lead and lead compounds Wear goggles and gloves when handling batteries and wash hands after handling WARNING Scooter batteries are heavy If you are unable to lift that much weight be sure to get help Use proper lifting techniques and avoid lifting beyond your capacity WARNING Always protect the batteries from freezing and never charge a frozen battery WARNING Connect the battery cables correctly RED cables
9. 00 may roll back approximately 1 foot 30 cm before the brake engages If the throttle control lever is released while you are moving in reverse the RZ1000 may roll back approximately 3 feet one meter before the brake engages CORNERING INFORMATION Excessively high cornering speeds can result in tipping Factors that affect the possibility of tipping include but are not limited to cornering speed steering angle how sharply you are turning uneven road surfaces inclined road surfaces riding from an area of low traction to an area of high traction such as passing from a grassy area to a paved area especially at high speed while turning and abrupt changes of direction High cornering speeds are not recommended If you feel that you may tip over in a corner reduce your speed and steering angle i e lessen the sharpness of the turn to prevent your RZ1000 from tipping WARNING When cornering sharply reduce your speed and maintain a stable centre of gravity When using your RZ1000 at higher speeds do not corner sharply This greatly reduces the possibility of a tip or fall Always exercise your common sense when cornering BRAKING INFORMATION Your RZ1000 scooter is equipped with two powerful braking systems v Regenerative Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the centre stop position v Park Brake Activates automatically after regenerative braking slows the vehicle to a near
10. 000 scooter in any way not authorized by the manufacturer WARNING The RZ1000 itself can interfere with other electrical devices located nearby such as alarm systems NOTE For further information refer on EMI RFI chapter or ask your authorized dealer CHAPTER 4 OPERATING INSTRUCTIONS FOR RZ1000 FIGURE A 2 Handlebar adjustment lever 3 Charging socket Numbers refer to Figure A Key Switch 1 The main key switch is located on side of tiller column The key switch has two positions OFF The RZ1000 cannot be driven and the EMB is locked ON Power is supplied to the RZ1000 and the EMB is released automatically when the throttle control lever is squeezed To operate the RZ1000 insert the key in the key switch and turn it to ON clockwise The switch will remain in this position and the Power indicator will be lit Note The key switch is used to operate the RZ1000 not for locking Handlebar Adjust the position of the handlebars height and distance as follows adjustment lever 1 Push the handlebar adjustment lever which locks the handlebars in place and move the handlebars to the position you want 2 Release the lever to lock the handlebars in place Before attempting to drive the RZ1000 make sure the plug is disconnected from the charging socket Note While the plug is in the charging socket the RZ1000 cannot be operated Insert the charger plug in the charging socket located on the right
11. IN until you get used to the RZ1000 to its various functions safety features and to its braking capabilities and limitations Watch carefully for pedestrians and drive your RZ1000 accordingly In crowded areas always drive with the speed limit dial set to MIN Drive only where permitted according to all applicable local laws and ordinances RZ1000 is 66 cm 26 wide Take great care not to hit persons or any objects around the vehicle Never remove any of the RZ1000 safety parts such as fenders plastic covers or emergency brake lever Never remove any of the Warning labels Never put your hands fingers or legs into any moving parts or under any protective cover since moving parts and hot surfaces are under those covers AGM GEL CELL When making adjustments folding the seat back adjusting the armrest moving the seat forward or backward adjusting the tiller distance as well as when squeezing the throttle control lever always take care that your hands and fingers are not trapped between any of the moving parts When moving the tiller forward or backward be careful not to trap your fingers in the mechanism The load in the rear basket must not exceed 8 kg 17 6 Ibs The load in the front basket must not exceed 5 kg 11 Ibs The RZ1000 is designed to carry ONE person only on the Single Seat model Never operate it with an additional person on board including a child Never inflate the RZ1000
12. Several parameters of the RZ1000 controller can be programmed Programming must be done by trained authorized technician only Incorrect programming can cause abnormal operation of the RZ1000 and may result in damage and personal injury Before using the Breeze C be sure you know your own weight and the weight of any items you will be carrying on it The maximum total load is 150kg 330lbs A performance check is highly recommended when you first receive Your RZ1000 or after a period of not using the RZ1000 as follows Turn on the key switch Verify that both the ON LED and the battery status indicator are lit Slowly squeeze the drive control lever and verify that the RZ1000 travels at a speed that corresponds to the degree to which you are squeezing the lever Release the throttle control lever and verify that the RZ1000 stops smoothly and that you hear the click of the EMB engaging Check that all the buttons on the dashboard work correctly Switch off the key switch Your RZ1000 is now ready to drive CHAPTER 5 CHARGING THE RZ1000 BATTERIES Read the charger manual before using it Warning If you use a charger other than the one supplied with your RZ1000 ask your dealer for instructions CHARGING BATTERIES see Figure C 1 Insert the charger plug 8 in the charging socket 10 located on the right side of the tiller column 2 Plug the charger power cord 9 into a wall socket 11 3 When charging is
13. The interference from radio wave sources can cause the powered vehicle to release its brakes move by itself or move in unintended direction It can also damage the powered vehicle s control system The intensity of the interfering EM energy can be measured in volts per meter V m Each powered vehicle can resist EMI interfering electromagnetic energy EM emitted up to a certain intensity This is called its immunity level The higher the immunity level the greater the protection At this time current technology is capable of achieving an immunity level that would provide useful protection from the more common sources of radiated EMI This vehicle as shipped with no further modification has an immunity level of 20 V m There are a number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent and exposure is unavoidable However we believe that by following the warning listed below your risk of EMI will be minimized The sources of radiated EMI can be broadly classified into three types 1 Hand held portable transceivers transmitters receivers with the antenna mounted directly on the transmitting unit Examples include citizen band CB radios walkie talkies security fire and police transceivers cellular telephones and other personal communication devices NOTE Some cellular telephones and similar devices transmit signa
14. USER S MANUAL ORTHOQUAD RZ1000 WARNING Read the User Manual carefully before operating the RZ1000 If you do not fully understand any part of this manual please contact your dealer or any of our Service Centres Read this manual step by step as injury or damage may occur from misuse WARNING Electromagnetic Interference EMI can cause powered vehicles to behave erratically which could be dangerous to the user For your safety and protection it is IMPERATIVE that you take time to read Chapter 8 EMI WARNING before operating the RZ1000 CHAPTER 1 OVERVIEW OF THE RZ1000 MAIN FEATURES CHAPTER 2 SAFETY SYMBOLS FOR THE RZ1000 CHAPTER 3 SAFETY INSTRUCTIONS for RZ1000 CHAPTER 4 OPERATING INSTRUCTIONS CHAPTER 5 CHARGING THE RZ1000 BATTERIES CHAPTER 6 MAINTENANCE CHAPTER 7 TROUBLESHOOTING AND REPAIR CHAPTER 8 EMI WARNING SPECIFICATIONS WARRANTY STORAGE INSTRUCTIONS 17 21 22 24 25 26 27 CHAPTER 1 OVERVIEW OF THE RZ1000 MAIN FEATURES Congratulations on choosing the RZ1000 as your electrically powered scooter The RZ1000 is designed for a maximum occupant mass of 150 kg 330 Ibs The RZ1000 is an indoor outdoor scooter designed to work in normal environmental conditions from very cold temperatures 30 C 22 F to very hot temperatures 45 C 113 F The RZ1000 will operate in light rain showers but extended use is not recommended in h
15. be used is the responsibility of a user who is capable of making such a decision and of his or her healthcare professional i e medical doctor physical therapist etc The contents of this manual are based on the expectation that a mobility device expert has properly fitted the RZ1000 scooter to the user and has assisted the prescribing healthcare professional and or the authorized dealer to give instructions for the use of the product There are certain situations including some medical conditions where the user will need to practice operating the RZ1000 scooter in the presence of a trained attendant A trained attendant can be defined as a family member or care professional specially trained in assisting a user in various daily living activities As you begin using your RZ1000 scooter during daily activities you will probably encounter situations in which you will need some practice Simply take your time and you will soon be in full and confident control as you manoeuvre through doorways on and off elevators up and down ramps and over moderately rough terrain Below are some precautions tips and other safety considerations that will help you operate the RZ1000 scooter safely MODIFICATIONS We have designed and engineered your RZ1000 to provide maximum mobility and utility Under no circumstances should you modify add remove or disable any feature part or function of your RZ1000 WARNING Do not modify your RZ1000 in any way
16. complete remove the charger power cord 9 from the wall socket 11 and then remove the charger plug 8 from the charging socket 10 4 Under ideal storage conditions batteries that were charged to full capacity and were not used should be recharged every month 5 If you expect not to use your RZ1000 for an extended period of time we recommend charging it for two days and then disconnecting the batteries 6 If you have not used your RZ1000 for an extended period of time charge the batteries for at least 24 hours before driving e Note There is NO need to disconnect the charging plug immediately after the charging is complete e However DO NOT leave the charger connected to the batteries FOR MORE THAN TWO WEEKS e As long as the charging plug is in the charging socket the electronic control of the RZ1000 automatically cuts all power to the electric system and it cannot be driven e The charger supplied is suitable for charging lead acid dry gel batteries Use only the defined type of charger Before using any other type of charger check with your dealer Figure C CHAPTER 6 MAINTENANCE Although the RZ1000 requires very little maintenance do not neglect it When performing maintenance procedures on the RZ1000 make sure that it stands on a level surface and that the key is not inserted This chapter contains both periodic maintenance procedures and maintenance procedures to be performed as required Periodic Main
17. eavy rain or snow The RZ1000 is easy to operate The relatively large wheels let the user drive on unpaved roads over moderately rough terrain and over obstacles as high as 4 10 cm Refer to specification Sheet Page 26 for the required tyre pressure The RZ1000 can climb slopes with angles and loads as detailed in Figure Maximum Recommended Incline Angles Page 10 The RZ1000 maximum safe slope is 6 10 5 The braking system stops the RZ1000 smoothly and within a short distance after the throttle control lever is released The RZ1000 is equipped with both front and rear shock absorbers to give the user a comfortable and smooth drive even when using the vehicle on moderately rough roads The seat is spacious and comfortable and can be rotated for easy access standard seats It can be adjusted forward and backward and up and down by a technician All controls are conveniently mounted on the tiller and are simple to operate Under normal conditions the RZ1000 can travel up to 30 km before the batteries require recharging After reading through this entire manual and before using the RZ1000 do a visual check of all the parts of the vehicle to make sure that there is no visible damage If you have any questions or concerns contact your dealer The RZ1000 was developed to use maintenance free sealed batteries only CHAPTER 2 SAFETY SYMBOLS FOR THE RZ1000 in WARNING An authorized supplier or qualified technician
18. ectrical outlet properly install an approved 3 pronged adapter Do not connect an extension cord to the AC DC converter or to the battery charger Keep tools and other metal objects away from the battery terminals Contact with tools can cause electrical shock Do not sit on the RZ1000 when it is on any type of lift elevation product Explosive conditions exist Disposal and recycling Contact your authorized dealer for information on proper disposal of your RZ1000 and its packaging Wear safety glasses Contains lead The battery charger is for indoor use only Flammable material Do not expose to open flame WARNING Hot surface ll r At the rear of the RZ1000 is the manual release lever of the EMB When using this lever be careful not to touch the internal surface of the motor as cautionon It could be very hot and cause injury See the warning label at the rear of the isin scooter near the lever Free weeks Locked weels CHAPTER 3 SAFETY INSTRUCTIONS for RZ1000 GENERAL MANDATORY Do not operate your new RZ1000 scooter for the first time without reading and understanding this user manual completely Your RZ1000 is a state of the art life enhancement device designed to increase mobility We provide an extensive range of products to best fit the individual needs of the user Please be aware that the final selection and purchasing decision regarding the type of RZ1000 scooter to
19. elines or any other specifications presented in this manual Doing so could cause your RZ1000 to become unstable Note that public accesses ramps are not subject to government regulation in all countries and therefore do not necessarily have the same standard degree of slope Other inclines may be natural or not be designed specifically for scooters Figure illustrate your RZ1000 stability and its ability to climb includes under various weight loads and under controlled testing conditions These tests were conducted with the RZ1000 seat in the highest position and in its farthest rearward position Use this information as a guideline Your RZ1000 ability to travel up inclines is affected by your weight scooter speed your angle of approach to the incline and your RZ1000 setup WARNING Any attempt to go up or down a slope steeper than shown in Figure may make your RZ1000 unstable position and cause it to tip WARNING Never carry an oxygen tank weighing more than 15 Ibs 6 8 kg Never put more than 5 Kg 11 Ibs in the front basket or more than 8 Kg 17 6lbs in the rear basket Figure B Normal Driving Position Figure C Increased Stability Drive Position When you approach an incline it is best to lean forward See Figures B and C This shifts the centre of gravity of you and your RZ1000 toward the front of the RZ1000 for improved stability NOTE If the throttle control lever is released while you are moving forward up a ramp the RZ10
20. ended brake release or powered vehicle movement which could result in serious injury 1 Do not operate hand held transceivers transmitters receivers such as citizen band CB radios or turn ON personal communication devices such as cellular phones while the powered vehicle is ON 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 On appearance of unintended movements or brake release occurrences switch the powered vehicle OFF as soon as it is safe to do so 4 Be aware that adding accessories or components or modifying the powered vehicle may make it more susceptible to EMI since there is no easy way to evaluate their effect on the overall immunity level of the powered vehicle 5 Please report to us all incidents of unintended movement or brake release and note whether there is a source of EMI nearby Important information 1 20 volts per meter V m is a generally achievable and useful immunity level against EMI as of May 1994 The higher the level the greater the protection 2 This product delivered to you has an immunity level of 20 V m SPECIFICATIONS SHEET PERFORMANCE DATA Maximum forward speed Maximum backward speed Maximum Safe Climbing Grade Turning radius Load Capacity max Range with Full Charge Wheel size Tyres pressure BATTERY Sealed battery x 2 pcs BATTERY CHARGER Input 110V AC MOTOR POWER 950W 24V DC BRAKING TYPE Regenerative bra
21. g or in a crowded area High Low Set the maximum speed of the scooter to HIGH or LOW speed Speed mode Use the LOW speed mode when driving in close and crowded Switch 4 areas Throttle control To drive lever 5 Gently squeeze the throttle control lever depending on whether you want to drive forward or backward until you reach the desired speed Your speed is directly proportional to the deflection of the throttle control lever Note You can squeeze one side of the throttle control lever towards you or you can push the other side away from you to achieve the same effect Use whichever method is most comfortable for you To stop Release the throttle control lever The RZ1000 will stop gradually Before you turn press the applicable indicator button When a turn indicator is activated the applicable LED will flash To turn off the indicator press the button again The Hazard button activates the hazard lights front and rear blinkers To turn off the hazard lights press the button again To activate the buzzer push the buzzer button Automatic Turn ignition key switch to ON then push the button to engage the Freewheel switch freewheel mode push again for disengage the freewheel mode This 9 function allowed moving scooter manually WARNING Do not press the automatic freewheel button while the RZ1000 is moving Button for To turn on the lights headlight and rear lights press the Lights button headlight and Whe
22. in the indicated pressure rating at all times may result in tyre and or wheel failure WARNING Inflate your scooter tyres from a regulated air source with an attached pressure gauge Inflating your tyres from an unregulated air source could over inflate them resulting in a burst tyre WEIGHT LIMITATIONS Your scooter is rated for a maximum weight capacity Refer to Specification sheet for details MANDATORY Stay within the specified weight capacity for your RZ1000 Exceeding the weight capacity voids your warranty We will not be held responsible for injuries and or property damage resulting from failure to observe weight limitations WARNING Do not carry passengers on your scooter Carrying passengers on your RZ1000 may result in instability INCLINE INFORMATION More and more buildings have ramps with specified degrees of inclination designed for easy and safe access Some ramps may have turning switchbacks 180 degree turns that require you to have good cornering skills on your RZ1000 scooter v Proceed with extreme caution as you approach the downgrade of a ramp or incline v Take wide turns with your RZ1000 scooter around any tight corners If you do that the scooter s rear wheels will follow a wide arc Do not cut the corner short and do not bump into or get hung up on any railing corners v When driving down a ramp keep the RZ1000 scooter s speed adjustment set to the slowest speed setting to ensure a safely con
23. k the charge once a month and recharge the batteries as needed You must complete a full charge cycle every month or damage to batteries can occur Avoid extreme temperature of hot and cold during storage Freezing can damage low charged batteries and they may become unusable
24. king OVERALL DIMENSIONS Length 56 Width 26 15 km h 5 km h 6 10 67 150kg 330lbs Up to 30 40 km 4 10 3 50 6 13 inches high 30psi 12V 40Ah Gel or 12V 55Ah AGM Insert pole Output 24V DC 5amp WARRANTY TWO YEAR LIMITED WARRANTY e Gearbox e Motor ONE YEAR LIMITED WARRANTY e Bearings Bushings Rubber Components Plastic components except body Electronic Controllers Charger Harnesses Any other electrical subassembly Batteries WARRANTY EXCLUSIONS This warranty does not extend to those items which may require replacement due to normal wear and tear Plastic shrouds Motor brushes Upholstery and seating Brake Pads Tires and tubes Fuses Bulbs WARRANTY SERVICE Warranty service must be performed by an authorized Orthoquad dealer Please contact your authorized Orthoquad dealer for more information There is no other express warranty STORAGE INSTRUCTIONS Always store in a dry area protected from freezing to avoid damage to the scooter and premature wear of the batteries Avoid exposure to rain snow ice salt or stagnant water Keep your scooter clean and dry Never expose the electronic components of the scooter to humidity rain snow mist or water from washing as it may damage electronic circuits Always store your scooter with batteries fully charged When storing the scooter for more than two weeks charge the batteries and disconnect them During the storage chec
25. l mode the parking system is disengaged WARNING Do not press the automatic freewheel button while the RZ1000 is moving v Disengage the drive motors only on a level surface v Stand beside the RZ1000 to engage or disengage freewheel mode Never do this while sitting on the RZ1000 v After you have finished pushing your RZ1000 always return it to the drive mode to lock the brakes pull the manual freewheel lever backward v When using the freewheel lever be careful not to touch the internal surface of the motor as it could be very hot and cause injury See the warning label at the rear of the scooter near the lever STAIRS AND ESCALATORS RZ1000 scooters are not designed to travel up or down stairs or escalators Always use an elevator WARNING Do not use your RZ1000 scooter to negotiate stairs or escalators a Determine whether the door opens toward or away from you Use your hand to turn the knob or to push the handle or push bar v Ifthe door opens away from you drive your RZ1000 gently and slowly forward to push the door open If the door opens towards you drive your RZ1000 gently and slowly backwards to pull the door open ELEVATORS Modern elevators have a safety mechanism on the edge of the door that when pushed reopens the door s v Ifyou are in the doorway of an elevator when the door s begin to close push on the rubber door edge or allow the rubber door edge to contact the RZ1000 and the door will reopen
26. ls while they are ON even when not being used 2 Medium range mobile transceivers such as those used in police cars fire trucks ambulances and taxis These usually have the antenna mounted on the outside of the vehicle 3 Long range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios NOTE Other types of hand held devices such as cordless phones laptop computers AM FM radios TV sets CD players cassette players and small appliances such as electric shavers and hair dryers as far as we know are not likely to cause EMI problems to your powered vehicle Powered Vehicle Electromagnetic Interference EMI Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna the EM field from hand held radio wave sources transceivers are of special concern It is possible to unintentionally bring high levels of EM energy close to the powered vehicle s control system while using these devices This can affect powered vehicle movement and braking Therefore the warnings listed below are recommended to prevent possible interference with the control system of the powered vehicle WARNINGS Electromagnetic interference EMI from sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered vehicles Following the warnings listed below should reduce the chance of unint
27. must be connected to positive battery terminals posts and BLACK cables must be connected to negative battery terminals posts REPLACE damaged cables immediately Protective caps must be installed over all battery terminals NOTE If the battery is damaged or cracked immediately enclose it in a plastic bag and contact your local waste disposal agency or authorized RZ1000 dealer for instructions for disposal or for recycling which we recommend MOTOR VEHICLE TRANSPORTATION The manufacturer recommends that you do not remain seated in your RZ1000 while travelling in a motor vehicle The RZ1000 should be stowed in the boot of a car or in the back of a truck or van with the batteries removed and properly secured In addition all removable RZ1000 parts including the armrests seat and shroud should be removed and or properly secured during transportation WARNING Although your RZ1000 scooter may be equipped with an optional tie down belt this belt is not designed to provide restraint during motor vehicle transportation Anyone travelling in a motor vehicle must be properly secured in the motor vehicle seat with securely fastened seat belts WARNING Do not sit on your RZ1000 while it is in a moving vehicle WARNING Always be sure your RZ1000 and its batteries are properly secured when it is being transported Batteries must be secured in an upright position and protective caps must be installed on the battery terminals Batteries m
28. must perform the A K initial setup of this scooter and must perform all of the procedures in this f A manual F The symbols below are used throughout this users manual and on the scooter to identify warnings and important information It is very important for you to read them and understand them completely E WARNING Indicates a potentially hazardous condition situation Failure to AN follow designated procedures can cause either personal injury component Jfq damage or malfunction 4 On the scooter this is a triangular black symbol t MANDATORY These actions must be performed as specified Failure to perform mandatory actions can cause personal injury and or equipment damage On the scooter this is a white symbol on a dark background PROHIBITED These actions are prohibited These actions must not be performed at any time or under any circumstances Performing a prohibited action can cause personal injury and or equipment damage On the scooter this is a black symbol with a circle and slash Please note and strictly adhere to the following Safety Instructions Additional Warnings and Notices are printed in this user manual it is imperative that you read carefully all chapters of this manual before operating the RZ1000 It is also advisable to refresh your memory by re reading this manual periodically Get acquainted with the RZ1000 and its operational features before driving it Drive slowly speed limit dial set to M
29. n the lights are on the Light LED is lit To rear lights turn off the lights press the button again 10 After stopping Safe driving Climbing an obstacle Controller programming Prior to use Performance check After stopping the RZ1000 turn the key switch to OFF and remove the key The ON LED will turn off Note The EMB locks automatically when the throttle control lever is released and the RZ1000 has come to a complete stop When driving on ramps high curbs and on sharp turns drive very slowly and carefully preferably with the speed set to MIN When going up or down a step always drive so that the wheels are fully perpendicular to the step and both of the rear wheels meet the step at the same time Never try to go on an obstacle that is more than the maximum recommended slope or curb height see the stabilities and the obstacle climbing specifications given in specification Sheet Always drive carefully and adjust your speed to the road conditions Before making sharp turns reduce speed to minimum to prevent side roll over To climb an obstacle drive the RZ1000 forward toward the obstacle until the front wheel touches the obstacle then maintaining your direction increase speed After reading through this entire manual and before using the RZ1000 do a visual check of all the parts of the vehicle to make sure that there is no visible damage If you have any questions or concerns contact your dealer
30. ned ON but Main fuse 2 1a in v Reset fuse the ON light does not come Fig 1 popped Note Do not reset fuse more than twice on Electrical fault If the symptom still recurs call your authorized dealer for support 4 IRZ1000 does not move Key switch is OFF v Turnkey switch ON hen you squeeze the Charger is connected v Disconnect charger throttle control lever to charging socket v Call for technical support Control system failure 5 Intermittent drive Battery capacity is low Charge batteries for at least 18 hours Faulty connections Remove battery cover and check battery connection If terminals are corroded clean them with a damp ea clean cloth Faulty battery If red LEDs are still on contact your dealer for a replacement battery Right or left indicator light is v Faulty LED light board v Replace LED board inoperative 7 Headlight or rear light not lit v Burnt out LED v Replace LED When driving uphill or Y Controller became v Stop driving and let controller cool carrying heavy loads speed overheated reduces gradually but scooter still moves CHAPTER 8 EMI WARNING All types of electrically powered vehicles such as powered wheelchairs and motorized scooters in this text all types will be referred to as powered vehicles may be susceptible to electromagnetic interference EMI This is from sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones
31. not authorized by the manufacturer Do not use accessories if they have not been tested or approved by the manufacturer REMOVABLE PARTS J WARNING Do not attempt to lift or move your RZ1000 by any of its removable parts including the armrests seat or shroud PRE RIDE SAFETY CHECK Fa Get to know the feel of your RZ1000 and its capabilities We recommend that you perform a safety check before each use to make sure your RZ1000 operates smoothly and safely Perform the following inspections prior to using your scooter S Check for proper tyre inflation Maintain but do not exceed the psi bar kPa air pressure rating indicated on each tyre Check all electrical connections Make sure they are secure and not corroded Check all harness connections Make sure they are secured properly Check the brakes Check the battery charge If you discover a problem contact your authorized RZ1000 dealer for assistance SALNAS TYRE Sameer TON Your RZ1000 is equipped with pneumatic tyres Check the tyre pressure at least once a week Proper inflation pressures will prolong the life of your tyres and help ensure the smooth operation of your RZ1000 WARNING It is critically important that the psi bar kPa air pressure indicated on each tyre is maintained at all times Do not under inflate or over inflate your DE Under inflation may result in loss of control and over inflation may burst the tyre Failure to mainta
32. tenance Procedures v Remark For periodic maintenance no special tools are needed No Type of Service 1 Check for missing and When first receiving the RZ1000 or after a long time damaged parts without using it Check air pressure in all Every two weeks 30psi tyres 3 Replace batteries Every 2 3 years When the distance you can travel on a single charge becomes short or After a technician recommends replacing it Note To replace the batteries the seat and the battery cover which is located under the seat must be removed Tyres Correct tyre pressure is essential for steering and stability Check the tyre pressure every two weeks 30 psi Cleaning Use only a damp cloth and mild detergent for cleaning Never use a hose as this may severely damage the power and electronic components Replace batteries Note Batteries must be replaced by trained professionals only Warning Batteries contain high energy and can spark resulting in a possible fire hazard Warning Working with batteries can cause damage and Injury if not done properly In this procedure refer to Figure bellow 1 Remove the terminal insulating cap from one battery terminal 2 Using an 8 mm key unscrew the wiring from the terminal Take care not to let the key touch any other terminal or metal part as this could cause damage or injury 3 Repeat steps 1 and 2 for all the other terminals 4 Remove the old batteries and install the
33. trolled descent v Avoid sudden stops and starts v Refer to Figure to determine the maximum slope Maximum Recommended Incline Angles 90kg 110kg 135kg 8 14 7 12 6 10 When driving up an incline try to keep your RZ1000 moving If you must stop start up again slowly and then accelerate cautiously When driving down an incline set the speed switch to MIN and drive forward only If your RZ1000 starts to move down the incline faster than you want allow it to come to a complete stop by releasing the throttle control lever then push the throttle control lever forward slightly to ensure a safely controlled descent WARNING When on any incline never place the RZ1000 in freewheel mode while seated on it or standing next to it WARNING When climbing an incline do not zigzag or drive up at an angle Always drive your RZ1000 scooter straight up the incline This greatly reduces the possibility of tipping over or a fall Always exercise extreme caution when negotiating an incline WARNING Do not drive your RZ1000 scooter across an incline or diagonally up or down an incline if possible do not stop while driving up or down an incline WARNING Do not drive up or down a potentially hazardous incline e g areas covered with snow ice cut grass or wet leaves WARNING Even though your RZ1000 is capable of climbing slopes greater than those illustrated in Figure do not under any circumstances exceed the incline guid
34. tyres more than the manufacturer s recommended pressure shown on the tyres Never use the RZ1000 on stairs Never try to go over an obstacle that is more than the maximum recommended slope angle and obstacle height given in the specification sheet When driving over an obstacle always drive so that the front of the RZ1000 is facing the obstacle If for any reason the RZ1000 does not stop when you release the throttle control lever or takes longer to stop than it should 3 meters on a level surface turn the main key switch to OFF and contact your dealer Do not use the RZ1000 in heavy rain or extreme humidity or at temperatures below 30 C 22 F or above 45 C 113 F The seat weighs 21 kg 46 lbs Each battery weighs a minimum of 14 kg 31 lbs Be careful when lifting the seat and the batteries See instruction for lifting the seat and the batteries in Chapter 8 Maintenance and Chapter 9 Troubleshooting and Repair Always lift using your knees and legs not your back Use lead acid maintenance free sealed batteries only If the RZ1000 is involved in any kind of an accident in which parts are damaged you must get a qualified technician to examine it before continuing to use it WARNING Special care must be taken to prevent children from operating the RZ1000 Do not allow unsupervised children to play near the RZ1000 scooter while the batteries are charging Always drive carefully Adjust your speed according to
35. ust not be transported with any flammable or combustible items PREVENTING UNINTENDED TRAVEL WARNING If you anticipate being stationary for an extended period of time turn off the power This will prevent unexpected travel caused by accidentally touching the throttle control lever GETTING ONTO AND OFF YOUR RZ1000 Getting onto and off your RZ1000 requires a good sense of balance Please observe the following safety tips when getting on and off your RZ1000 Remove the key from the key switch Ensure that your RZ1000 is not in freewheel mode Ensure that the seat is secured in place Pivot the armrests up WARNING Position yourself as far back as possible in the seat to prevent the RZ1000 from tipping and causing injury WARNING Avoid putting all of your weight on the armrests and do not make the armrests bear weight such as during transfers Such use may cause the RZ1000 to tip resulting ina fall from the RZ1000 and or personal injury WARNING Avoid putting all of your weight on the floorboard Such use may cause the RZ1000 to tip SNS REACHING AND BENDING Avoid reaching or bending while driving your RZ1000 Bending forward creates the risk of accidentally contacting the throttle control lever Bending to the side while seated creates the risk of tipping It is important to maintain a stable centre of gravity to keep the RZ1000 from tipping We recommend that you determine your personal limitations and practice bending and
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