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HP Officejet 6300 All-in

1. 8 To scan to a computer 1 Load your original print side down on the right front corner of the glass or print side up in the document feeder tray 2 Press Scan To Ifthe HP All in One is directly connected to a computer with a USB cable list of destinations including software applications appears on the display Skip to step 4 Ifthe HP All in One is network connected the Scan Menu appears on the display Continue to the next step 3 If the HP All in One is connected to one or more computers on a network do the following a Press OK to select Select Computer A list of the computers connected to the HP All in One appears on the display Note The Select Computer menu might list computers with a USB Ez connection in addition to those connected through the network b Press OK to select the default computer or press to select a different computer and then press OK The Scan To menu appears on the display listing the applications on the selected computer 4 Press OK to select the default application to receive the scan or press gt to select a different application and then press OK A preview image of the scan appears on your computer where you can edit it 5 Make any edits to the preview image and then click Accept when you are finished The HP All in One sends the scan to the selected application Stop scanning To stop scanning gt Press Cancel on the control panel 84 HP Officejet 63
2. 13 1S s 5 D gt z z 4 Retain the control panel faceplate Do not return the control panel faceplate with the HP All in One Caution The replacement HP All in One might not come with a control panel Tx faceplate Store your control panel faceplate in a safe place and when the replacement HP All in One arrives reattach your control panel faceplate You must attach your control panel faceplate to use the control panel functions on the replacement HP All in One how to attach your control panel faceplate The replacement HP All in One might ET Note See the Setup Guide that came with the HP All in One for instructions on come with instructions for setting up your device Pack the HP All in One Complete the following steps once you have removed the print cartridges removed the control panel faceplate turned off the HP All in One and unplugged it To pack the HP All in One 1 If available pack the HP All in One for shipment by using the original packing materials or the packaging materials that came with your exchange device 144 HP Officejet 6300 All in One series If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty 2 Place the return shipping label on the outside of the box 3 Include the
3. 42 HP Officejet 6300 All in One series Back view of the HP All in One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port To set up the HP All in One with a shared voice fax line 1 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Now you need to decide how you want the HP All in One to answer calls automatically or manually Ifyou set up the HP All in One to answer calls automatically it answers all incoming calls and receives faxes The HP All in One will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the HP All in One answers the call To set up the HP All in One to answer calls automatically turn on the Auto Answer setting If you set up the HP All in One to answer faxes manually you must be available to respond in person to incoming fax calls or the HP All in One cannot receive faxes To set up the HP All in One to answ
4. Q Q N HP Officejet 6300 All in One series To set up the HP All in One on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the HP All in One 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the HP All in One 3 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the HP All in One Note If you do not connect your answering machine directly to the HP All in One fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the HP All in One 4 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the bac
5. t a E The HP Photosmart Mac Help opens in the Help Viewer It is divided into two panes When you first open the Help the left pane contains a list of the sections in the Help related to your HP All in One and software e For information on tasks and features available from the control panel of the HP All in One double click the 6300 series Help section e For troubleshooting information about the HP All in One double click the 6300 series Troubleshooting section e other sections listed on the Contents pane provide information on using the HP Photosmart Mac Software to complete tasks After you select a section of the Help to view the Contents pane changes to show a top down view of the topics in that section similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos Display area The display area in the right pane displays the Help topic you select from the Contents pane Help topics include descriptive text step by step instructions and illustrations if applicable e topics in the HP Photosmart Mac Help include information about how to use a feature from the control panel on the HP All in One as well as from the HP Photosmart Mac Software Use the scroll bars to the right of the display area User Guide 19 2 to view all the content in a particular topic Sometimes important informa
6. User Guide 133 12 To find out the reorder number through the HP Photosmart Mac Software 1 Inthe HP Photosmart Studio task bar click Devices The HP Device Manager window appears 2 Make sure the HP All in One is selected in the Devices pop up menu 3 Fromthe Information and Settings pop up menu choose Maintain Printer The Select Printer window appears 4 Ifthe Select Printerdialog box appears choose the HP All in One and click Launch Utility The HP Printer Utility window appears 5 Inthe Configuration Settings list click Supply Info The print cartridge reorder numbers appear 6 If you want to order print cartridges click Supplies Status in the Configuration Settings area and then click Order HP Supplies Order accessories To order accessories for the HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Depending on your country region the HP All in One might support the following accessories Accessory and HP Description model number HP bt450 Printer and Enables you to print from a Bluetooth device to the HP All in One PC Adapter with This accessory plugs into the front USB port on the HP All in One Bluetooth Wireless and accepts print jobs from supported Bluetooth devices such as a Technology digital camera phone personal digital assistant PDA o
7. IE TIE LU YRUSLT RSL AAAS ni F xdv F lt vx AAAS ni RA E HHO MA C4 CA Notice to users in the European Economic Area C This product is designed to be connected to the analog Switched Telecommunication Networks PSTN of the European Economic Area EEA countries regions Network compatibility depends on customer selected settings which must be reset to use the equipment on a telephone network in a country region other than where the product was purchased Contact the vendor or Hewlett Packard Company if additional product support is necessary This equipment has been certified by the manufacturer in accordance with Directive 1999 5 EC annex II for Pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting E 9 5 3 3 Notice to users of the German telephone network This HP fax product is designed to co
8. FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the software FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation Class B limits are designed to
9. 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port To set up the HP All in One with voice mail 1 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn off the Auto Answer setting 3 Run a fax test You must be available to respond in person to incoming fax calls or the HP All in One cannot receive faxes Case G Fax line shared with computer dial up modem no voice calls received If you have a fax line on which you receive no voice calls and you also have a computer dial up modem connected on this line set up the HP All in One as described in this section HP Officejet 6300 All in One series Since your computer dial up modem shares the phone line with the HP All in One you will not be able to use both your modem and the HP All in One simultaneously For example you cannot use the HP All in One for faxing if you are using your computer dial up modem to send an e mail or access the Internet Back view of the HP All in One
10. EY User Guide 63 o o 52 9 75 6 27 Te 75 EN Chapter 4 Tip For more help on loading envelopes refer to the diagram engraved M the base of the input tray 4 Slide the paper width guide inward against the stack of envelopes until it stops Do not overload the input tray make sure the stack of envelopes fits within the input tray and is not higher than the top of the paper width guide 5 Replace the output tray Load other types of paper 64 The following papers require extra attention to load them properly Note Not all paper sizes and paper types are available with all the functions Ez on the HP All in One Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application They are not available for copying or faxing Papers that are only available for printing from a software application are indicated as such HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the input tray first Note The HP All in One cannot automatically detect the paper size or paper type For best results set the paper type to transparency film before printing or copying onto transparency film HP Iron On Transfers for printing only 1 Flatten
11. T EU lt T o amp 5 8 Close the print cartridge door 9 If you installed a new print cartridge the print cartridge alignment process begins 10 Make sure you have plain paper loaded in the input tray and then press OK 11 The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet 12 Press OK Align the print cartridges The HP All in One prompts you to align cartridges every time you install or replace a print cartridge You can also align the print cartridges at any time from the control 98 HP Officejet 6300 All in One series panel or by using the software you installed with the HP All in One Aligning the print cartridges ensures high quality output Note If you remove and reinstall the same print cartridge the HP All in One Ez will not prompt you to align the print cartridges The HP All in One remembers the alignment values for that print cartridge so you do not need to realign the print cartridges To align the print cartridges from the control panel when prompted 1 sure you have letter or A4 unused plain white paper loaded in the input tray and then press OK 2 The HP All in One prints a test page aligns the print head and calibrates the printer Recycle or discard the page 199 Note If you have colored paper loaded in the input tray when you align Ez the print cartridges the alignment will fail Load unused pl
12. User Guide 21 3 Note In some countries regions the date and time stamp on the fax header is a legal requirement If the HP All in One loses power for more than 72 hours you might need to reset the date and time To set the date and time 1 Press Setup 2 Press 6 and then press 3 This selects Tools and then selects Date and Time 3 Enter the month day and year by pressing the appropriate numbers on the keypad Depending on your country region setting you might enter the date in a different order Enter the hours and minutes If your time is displayed in the 12 hour format press 1 for AM or 2 for PM The new date and time settings appear on the display Adjust the volume The HP All in One provides three levels for adjusting the ring and speaker volume The ring volume is the volume of the phone rings The speaker volume is the level of everything else such as the dial tones fax tones and button press beeps The default setting is Soft To adjust the volume from the control panel 1 Press Setup 2 Press 4 and then press 4 again This selects Basic Fax Setup and then selects Ring and Beep Volume 3 Press to select of the options Soft Loud or Off 4 Press OK Connection information 22 You can use the HP All in One as a stand alone copier fax machine and photo printer or you can connect the HP All in One to a computer or bluetooth device to enable printing and other so
13. 141 79 A 2 lt 2 4 i o E 13 HP Quick Exchange Service Japan Lis LC FLED do SHALL Fic god SV CVS fade CB LT 7 fide EIRE sr Zt HP Quick Exchange Service23 02 fn IE in amp 2888 LR LR UML EST PREETI ERR amp Ae BS HE BCT KK Kk STUY PRKOHE C CA S b HETT 0570 000511 03 3335 9800 B BEA X gt CE Z v Dy VA EH 9 00 225446 5 00 H DFR 10 00 2 5 5 00 G BUESHiSkO01H1Hz253HlXfk amp x3 TUE Ode VR Rok L oon 071 LADRES PEA Z gt PAY GSS ES CHEE 2 FORWAAAUWY yp C gS LIMES RER o c mao MS usi e ERROR REE OO HR Eo TE ET GUS EE LOC HERB TZ S VS Hire SEE ORES 2T x3 ACSIA COREA OT ENSZBARSVET 52205037 1S s 2 5 D gt z z For instructions on how to pack your device for exchange see Pack the HP All in One Call HP Korea customer support HP 1121 9 3124 X 84 ME Cj XE At 1588 3003 HBI 8 YE Bll MS 080 703 0700 AN YE Ihe AZ Y Y 09 00 18 00 E
14. Color up to 0 8 up to 600 x 1200 Normal Black up to 8 5 up to 300 x 300 Color up to 5 1 up to 300 x 300 Fast Black up to 30 up to 300 x 300 Color up to 24 up to 300 x 300 Maximum at 400 scaling Memory card specifications e Maximum recommended number of files on a memory 1 000 e Maximum recommended individual file size 12 megapixel maximum 8 MB maximum e Maximum recommended memory card size 1 GB solid state only 392 Note Approaching of the recommended maximums memory card might cause the performance of the HP All in One to be slower than expected Supported memory card types e CompactFlash e Memory Stick User Guide 149 14 Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard MMC xD Picture Card Other memory cards including Memory Stick Magic Gate Duo Memory Stick Duo and Secure Multimedia Card are supported with the use of an adapter See the instructions that came with your memory card for more information Fax specifications e Walk up black and white and color fax capability e Upto 110 speed dials varies by model e Upto 120 page memory varies by model based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution takes longer and uses more memory Manual fax send and receive Automatic busy redial up to five times varies by model Automatic no answer redial one time varies by model Con
15. If the test fails again continue reviewing the troubleshooting information in this section e to send or receive a test fax If you can send or receive a fax successfully there might not be a problem e Ifyou are running the test from the Fax Setup Wizard Windows or Fax Setup Utility Mac make sure the HP All in One is not busy completing another task such as receiving a fax or making a copy Check the display for a message indicating that the HP All in One is busy If it is busy wait until it is finished and in the idle state before running the test e Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you plug in the phone cord that came with the HP All in One run the fax test again e Ifyou are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack After you resolve any problems found run the fax test again to make sure it passes and the HP All in One is ready for faxing If the Fax Hardware Test continues to fail and you experience problems faxing contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling
16. and monitor dial entries When auto dialing the HP All in Fax header name fax header One enters a pause in the number number speed dial names sequence speed dial numbers and fax or phone numbers Displays a left or right parenthesis Fax header name fax header to separate numbers such as area number speed dial names codes for easier reading These speed dial numbers and fax or symbols do not affect dialing phone numbers When auto dialing W causes Speed dial numbers and fax or HP All in One to wait for a dial tone phone numbers before continuing to dial R During auto dialing the R functions Speed dial numbers and fax or the same as a Flash button on your phone numbers telephone Displays a plus symbol This Fax header name fax header symbol does not affect dialing number speed dial names speed dial numbers and fax or phone numbers Use the software You can use the HP Photosmart Software Windows or HP Photosmart Mac Software Mac to access many features not available from the control panel 10 The software is installed on your computer when you set up the HP All in One For further information see the Setup Guide that came with your device HP Photosmart Software the HP Photosmart Essential software is installed Note Windows users If you selected the minimum installation of the rather than the full application HP Photosmart Premier HP Photosmart Essential is recommende
17. explained in detail in the procedures below e Print a proof sheet of the images on your memory card or storage device e Complete the proof sheet e Scan the proof sheet To print a proof sheet 1 Insert a memory card into the appropriate slot on the HP All in One or connect storage device to the front USB port 2 Inthe Photo area press Proof Sheet and then press OK This selects the Proof Sheet Menu and then selects Print Proof Sheet Note Depending on how many photos are on the memory card the time it takes to print a proof sheet can vary greatly 3 If there are more than 20 photos on the card the Select Photos menu appears Press gt to select one of the following All Custom If you select a video only the first frame of the video will print on the proof sheet 4 f you choose Custom press lt or gt until the photo number for the first photo appears then press OK User Guide 89 9 ET Note You can erase photo numbers by pressing lt to backspace a Press lt or gt until the photo number for the last photo appears then press OK 6 Complete the proof sheet 5 gt 2 To complete a proof sheet 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet Note If you select a video on the proof sheet only the first frame of the video will be p
18. line set up the HP All in One as described in this section Since your computer dial up modem shares the phone line with the HP All in One you will not be able to use both your modem and the HP All in One simultaneously User Guide 49 5 z E En it Chapter 3 50 For example you cannot use the HP All in One for faxing if you are using your computer dial up modem to send an e mail or access the Internet There are two different ways to set the HP All in One with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports e f your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Example of a parallel splitter e f your computer has two phone ports set up the HP All in One as described below Back view of the HP All in One Telephone wall jack IN phone port on your computer OUT phone port on your computer Telephone optional Answering machine Computer with modem Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port
19. phone system for instructions on how to turn off the call waiting tone If you are using a PBX phone system dial the number for an outside line before dialing the fax number Make sure you use the supplied cord to connect from the telephone wall jack to the HP All in One If you do not you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If the supplied phone cord is too short you can purchase a coupler from your local electronics store and extend it Case D Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your telephone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern set up the HP All in One as described in this section Back view of the HP All in One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port To set up the HP All in One with a distinctive ring service 1 User Guide Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One 41 zu z a E 5 3 Note If you do not use the supplied cord to connect from the telephone
20. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port 3 Computer with modem To set up the HP All in One with a computer dial up modem 1 Remove the white plug from the port labeled 2 EXT on the back of the HP All in One 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the HP All in One 3 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 4 Ifyour modem software is set to receive faxes to your computer automatically turn off that setting Note If you do not turn off the automatic fax reception setting in your Ez modem software the HP All in One will not be able to receive faxes 5 Turn on the Auto Answer setting User Guide 45 zu z a S 5 E 2 ES En 5 3 46 6 Optional Change the Rings to Answer setting
21. 70 202 845 800 897 1415 Asa gull Ecuador Andinatel Ecuador Pacifitel 1 999 119 800 71 1 2884 1 800 225 528 800 711 2884 Singapore 6 272 5300 Slovensko 0850 111 256 02 6910602 gum South Africa international South Africa RSA 27 11 2589301 086 0001030 El Salvador 800 6160 Rest of West Africa 351 213 17 63 80 Espa ia 902 010 059 Suomi 358 0 203 66 767 France 433 0 892 69 60 22 0 34 min Sverige 46 0 77 120 4765 Switzerland 0848 672 672 Deutschland 49 0 180 5652 180 02 8722 8000 EM da amp urepiK EM da evt EM dac EM da K rrpo 30 210 6073603 801 11 75400 800 9 2654 66 2 353 9000 71 89 12 22 vis Trinidad amp Tobago 1 800 711 2884 Guatemala 1 800 711 2884 T rkiye 90 212 444 71 71 THERE TIC 2802 4098 044 230 51 06 Magyarorsz g 06 40 200 629 600 54 47 47 a a col Ley India 1600 425 7737 Indonesia 462 21 350 3408 United Kingdom 444 0 870 010 4320 Ireland 1 890 923 902 United States 1 800 474 6836 1 700 503 048 aw Uruguay 0004 054 177 848 800 871 Venezuela Caracas 58 212 278 8666 1 800 711 2884 Venezuela 0 800 474 68368 User Guide 0570 000511 Vi t Nam 84 88234530
22. All in One Press Setup on the control panel and select Bluetooth from the Setup Menu From the Bluetooth menu you can User Guide Require passkey authentication prior to someone printing to the HP All in One from a Bluetooth device Make the HP All in One visible or invisible to Bluetooth devices that are within range Use a passkey to authenticate Bluetooth devices Set the HP All in One to be invisible to Bluetooth devices Reset Bluetooth settings on the HP All in One Use a passkey to authenticate Bluetooth devices You can set the security level of the HP All in One to either Low or High Low The HP All in One does not require a passkey Any Bluetooth device within range can print to it Note The default security setting is Low Low level security does not EA require authentication High The HP All in One requires a passkey from the Bluetooth device before allowing the device to send a print job to it zeroes 0000 ES Note The HP All in One ships with a predefined passkey that is set to four To set the HP All in One to require passkey authentication 1 2 Press Setup Press 9 and then press 3 This selects Bluetooth and then selects Passkey Use the keypad to enter a new passkey Note The passkey must be 1 to 4 characters long and can only consist of numbers When you have finished entering your passkey press OK The Bluetooth menu appears Press 5 to select Security Level Press OK to se
23. All in One series country region and then click Contact HP for information on calling for technical support Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts Reinsert the print cartridges and verify that they are fully inserted and locked in place For more information about installing print cartridges see Replace the print cartridges Cause contacts on the print cartridge are not touching the contacts in the print carriage Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place For more information about installing print cartridges see Replace the print cartridges Cause print cartridge or sensor is defective Solution Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One does not print Solution If the HP All in One is network connected see the onscreen Help for information on troubleshooting network communication problems E Em Ez o o Q If the HP All in One and computer ar
24. For information regarding recycling of HP products please visit www hp com recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com recycle Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product A Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region Regulatory model identification number 152 For regulatory identification purposes your product is assigned a Regulatory Model Number Th
25. HP All in One This method of sending a fax is called manually sending a fax When you send a fax manually you can hear the dial tones telephone prompts or other sounds through the handset on your telephone This makes it easy for you to use a calling card to send your fax Depending on how the recipient has their fax machine set up the recipient might answer the phone or the fax machine might take the call If a person answers the phone you can speak with the recipient before sending the fax If a fax machine answers the call you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine To send a fax manually from a phone 1 Load your originals print side up into the document feeder tray Note This feature is not supported if you load your originals on the glass You must load your originals in the document feeder tray 2 Dial the number by using the keypad on the phone that is connected to the HP All in One Note Do not use the keypad the control panel of the HP All in One Ez when manually sending a fax You must use the keypad on your phone to dial the recipient s number 3 If the recipient answers the telephone you can engage in a conversation before sending your fax HP Officejet 6300 All in One series Note lf a fax machine answers the call you will hear fax tones from the Ez receiving fax machine Proceed to the next step to transmit the fax 4 Once you
26. N A paper 236 gsm 8 5 x 11 inch photo N A 40 20 N A paper Maximum capacity Output tray capacity is affected by the type of paper the amount of ink you are using HP recommends emptying the output tray frequently Paper sizes Type Size Paper Letter 216 x 280 mm 8 5 x 11 inches A4 210 x 297 mm Legal 216 x 356 mm 8 5 x 14 inches Envelopes U S 10 105 x 241 mm 4 125 x 9 5 inches User Guide 147 14 continued Type Size U S 9 98 x 225 mm 3 9 x 8 9 inches A2 111 x 146 mm 4 4 x 5 8 inches DL 110 x 220 mm 4 3 x 8 7 inches C6 114 x 162 mm 4 5 x 6 4 inches Transparency film Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm Premium photo paper 102 x 152 mm 4 x 6 inches Letter 216 x 280 mm 8 5 x 11 inches A4 210 x 297 mm E Cards A6 105 x 148 5 mm 6 Index card 76 x 127 mm 3 x 5 inches t Index card 101 x 152 mm 4 x 6 inches 8 Labels Letter 216 x 279 mm 8 5 x 11 inches 5 A4 210 x 297 mm Custom 102 x 152 mm up to 216 x 356 mm 4 x 6 inches up to 8 5 x 14 inches Print margin specifications Top leading edge Bottom trailing Left and Right edge margins U S Letter Legal 3 mm 0 12 inches 3 mm 0 12 inches 7 1 mm 0 28 inches Executive ISO A4 A5 and JIS 3 mm 0 12 inches 3 mm 0 12 inches 7 1 mm 0 28 inches BS Envelopes 3 mm 0 12 inches 3 mm
27. Some support services are available only in the U S and Canada while others are available in many countries regions worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help 79 5 5 et lt 5 12 Le Warranty To obtain HP repair service you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting See Before you call HP customer support for steps to take before calling Customer Support 392 Note This information does not apply to customers Japan For information on service ET options in Japan see HP Quick Exchange Service Japan Warranty upgrades Depending on your country region HP might offer for an additional fee a warranty upgrade option that extends or enhances your standard product warranty Available options might include priority phone support return service or next business day exchange Typically service coverage begins on product purchase date and must be purchased within a limited time of product purchase For more information see e Inthe U S dial 1 866 234 1377 to speak to an HP advisor e Outside the U S please call your local HP Customer Support office See Call elsewhere in the world for a list of international Customer Support numbers e Go to the HP website at www hp com support If prompted choose your country region and then find
28. adapter Memory Stick Pro User Guide 85 9 e Third slot from top CompactFlash I II e Bottom slot Secure Digital MultiMediaCard MMC Secure MultiMedia Card To insert a memory card 1 the memory card so that the label faces up and the contacts are facing the HP All in One 2 Insert the memory card into the corresponding memory card slot 2 gt 2 e Connect a digital camera The HP All in One supports the PictBridge mode which enables you to connect any camera in PictBridge mode to the front USB port and print photos contained on the memory card in the camera See the documentation that came with your camera to find out if it supports PictBridge The front USB port is located next to the memory card slots If your camera is not in PictBridge mode or does not support PictBridge you can still access photos in the camera by using the camera in storage device mode After you successfully connect your camera in PictBridge mode to the HP All in One you can print your photos Make sure the size of the paper loaded in the HP All in One matches the setting on your camera If the paper size setting on your camera is set to the default the HP All in One uses the paper that is currently loaded in the input tray Refer to the user guide that came with your camera for detailed information on printing directly from the camera using PictBridge To print
29. during installation See your firewall documentation for instructions After the installation is complete you can re enable the firewall or anti spyware programs Note Ifthe Issues Stopping Installation screen appears after the firewall or anti spyware program is disabled continue with the installation The Notice about Firewalls means that the Microsoft Internet Connection Firewall or Windows Firewall is enabled Click Next to allow the Setup program to open the necessary ports and continue with the installation If a Windows Security Alert appears for a program published by Hewlett Packard please unblock this program 4 Onthe Connection Type screen select Through the network and then click Next The Searching screen appears as the Setup program searches for the HP All in One on the network 5 Onthe Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the HP All in One you want to connect To see the device settings on the HP All in One print the network configuration page a Press Setup b Press 8 to select Network Setup c Press 1 This selects Print Network Settings and then prints the network configuration page 6 If the device description is correct select Yes install this printer 7 Atthe prompt restart your computer to finish the installation process When you have finished installing the software the H
30. for technical support HP Officejet 6300 All in One series User Guide The Fax Connected to Active Telephone Wall Jack test failed Solution Check the connection between the telephone wall jack and the HP All in One to make sure the phone cord is secure Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you plug in the phone cord that came with the HP All in One run the fax test again Make sure you have correctly connected the HP All in One to the telephone wall jack Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One For more information on setting up the HP All in One for faxing see Fax setup If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All in One and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Try to send or receive a test fax If you can send or rec
31. from a telephone and listen for fax tones If you cannot hear fax tones the receiving fax machine might not be turned on or connected or a voice mail service could be interfering with the recipient s phone line You can also ask the recipient to check the receiving fax machine for any problems Fax tones are recorded on my answering machine Solution e When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the HP All in One as described in Fax setup If you do not connect the answering machine as recommended fax tones might be recorded on your answering machine e Make sure the HP All in One is set to receive faxes automatically and that the Rings to Answer setting is correct The number of rings to answer for the HP All in One should be greater than the number of rings to answer for the answering machine If the answering machine and the HP All in One are set to the same number of rings to answer both devices will answer the call and fax tones will be recorded on the answering machine e Set your answering machine to a low number of rings and the HP All in One to answer in the maximum number of rings supported The maximum number of rings varies by country region In this setup the answering machine will answer the call and the HP All in One will monitor the line If the HP All in One detects fax tones the HP All in One will receive the fax If the call is a voi
32. in the Help system where you can find additional information Sometimes a link automatically opens the new topic in the display area At other times there might be more than one applicable topic When this is the case the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area e Some topics include detailed instructions or additional information that is not immediately visible on the page Look for the words Show AII or Hide AII at the top right side of the page If these words are visible it means there is additional information hidden on the page The hidden information is indicated by dark blue text with an arrow You can view the hidden information by clicking the dark blue text e Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the Show me how link text the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards and forwards through topics that you have already viewed or you can click the Home button to return to the main page in the HP Photosmart Software Help User Guide 17 2 64 49 E Show Hide Back Forward ili E O Home Print Options ii The Help toolb
33. left side of the rear door to release the door Remove the door by pulling it away from the HP All in One Caution Trying to clear a paper jam from the front of the HP All in One can damage the print mechanism Always access and clear paper jams through the rear door 2 Gently pull the paper out of the rollers A Caution If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear door Gently push the door forward until it snaps into place 4 Press OK to continue the current job To clear a paper jam in the automatic document feeder 1 Liftthe cover of the automatic document feeder HP Officejet 6300 All in One series 2 Gently pull the paper out of the rollers A Caution If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 f you do not see any paper jammed in the rollers lift the automatic document feeder mechanism 4 Check for any paper jammed the automatic document feeder mechanism x ES 2 Q 5 Lower the automatic document feeder me
34. not work on your camera you might need to upgrade the camera firmware For more information see the documentation that came with the camera Once you have connected the storage device you can do the following with the files stored on your storage device Transfer the files to your computer View photos Edit photos and videos using the control panel Print photos on the HP All in One Send photos and videos to your friends and family A Caution Never attempt to disconnect a storage device while it is being accessed Doing so can damage files on the storage device You can safely remove a storage device only when the status light next to the memory card slots is not blinking Select photos and videos for printing You can use the control panel on the HP All in One to select photos and videos for printing To select individual photos and videos 1 Insert a memory card into the appropriate slot on the HP All in One or connect storage device to the front USB port 2 Inthe Photo area press Menu repeatedly until Select Photos appears Press to select Custom and then press OK 4 Press 4 or gt to scroll to the photo or video file you want to select d Note From the control panel on the HP All in One you can only access E the following types of image files JPEG TIFF MPEG 1 AVI and Quicktime To print other types of files transfer the files from your memory card or storage device to your computer and use the HP Phot
35. offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each phone number will have a different ring pattern For example you can have single double and triple rings for the different numbers You might assign one phone number with a single ring to your voice calls and another phone number with double rings to your fax calls This allows you to tell the difference between voice and fax calls when the phone rings 4 Do you receive voice calls at the same phone number you will use for fax calls on the HP All in One Yes receive voice calls Q No a S 5 User Guide 35 3 Please continue answering questions 5 Do you have a computer dial up modem on the same phone line as the HP All in One Yes have a computer dial up modem Q No Are you unsure if you use a computer dial up modem If you answer Yes to any of the following questions you are using a computer dial up modem Do you send and receive faxes directly to and from your computer software applications through a dial up connection Do you send and receive e mail messages on your computer through a dial up connection Do you access the Internet from your computer through a dial up connection Please continue answering questions 6 Do you have an answering machine that answers voice calls at the same phone number you will use for fax
36. overview The following topics provide a quick reference to top level menus that appear on the HP All in One display Setup Menu Help Menu Fax Menu Copy Menu Scan To menu Photo Menu Proof Sheet Menu Setup Menu The following options are available when you press the Setup button on the control panel Help Print Report Speed Dial Setup Basic Fax Setup Advanced Fax Setup Tools Preferences Network Setup Bluetooth O ON Note Bluetooth appears as a menu item only when the HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology is connected Help Menu The Help menu provides quick access to key help topics and is available in the Setup Menu when you press the Setup button The following options are available After you select a topic the topic appears on your computer screen 6 HP Officejet 6300 All in One series 1 How Dol 2 Error Messages 3 Print Cartridges 4 Load Originals and Load Paper N IAJ AO 5 General Troubleshooting 6 Network Troubleshooting 7 Use Fax Features 8 Use Scan Features 9 Get Support 0 Product Overview Fax Menu The following options are available when you press the Menu button on the control panel Enter Number Resolution Lighter Darker How to Fax Set New Defaults Copy Menu The following options are available when you press the Menu button in the Copy area on
37. pattern 55 phone numbers customer support 139 photo button 5 menu 8 photo paper load 62 specifications 147 photos connect PictBridge camera 86 User Guide connect storage device 86 insert memory card 85 print selected 88 select 87 physical specifications 150 PictBridge 86 power specifications 150 print cancel job 68 fax reports 77 faxes 76 from computer 67 from software application 67 print options 68 proof sheet 88 selected photos 88 selected videos 88 self test report 94 specifications 148 print cartridges align 98 clean 99 clean contacts 100 handle 95 order 133 partnames 95 remove 143 replace 95 troubleshoot 106 131 print margin specifications 148 printer found screen Windows 32 printer sharing Mac 28 proof sheet button 5 menu 8 print 88 Q quality 5 R Readme 103 receive fax auto answer mode 54 automatically 74 manually 74 rings to answer 54 troubleshoot problems 121 recycle HP All in One 152 print cartridges 152 redial pause 4 reduce enlarge 5 regulatory notices Canadian statement 154 declaration of conformity European Economic Area 156 declaration of conformity U S 157 FCC requirements 153 FCC statement 153 gerauschemission 155 notice to users in Japan VCCI 2 155 notice to users in Korea 156 notice to users in the European Economic Area 155 notice to users of the German telephone network 155 power cord statement 155 regulatory model identification numbe
38. photos from a camera with PictBridge 1 Connect your camera to the front USB port on the HP All in One using the USB cable supplied with your camera 2 Turn on your camera and make sure it is in PictBridge mode Note Check your camera documentation to verify how to change the USB mode to PictBridge Different cameras use different terms to describe PictBridge mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the digital camera setting is the PictBridge mode setting Connect a storage device You can connect a storage device such as a keychain drive portable hard drive or a digital camera in storage mode to the front USB port on the HP All in One The front USB port is located next to the memory card slots 86 HP Officejet 6300 All in One series 79 S v 5 a Note Digital cameras that are in storage mode can be attached to the front USB port The HP All in One treats cameras in this mode as a normal storage device Digital cameras in storage mode are referred to as storage devices throughout this section Check your camera documentation to verify how to change the USB mode to storage mode Different cameras use different terms to describe the storage mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the disk drive setting is the storage mode setting If storage mode does
39. plug in the phone cord that came with the HP All in One run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack The Using Correct Type of Phone Cord with Fax test failed Solution Make sure you used the phone cord supplied in the box with the HP All in One to connect to the telephone wall jack One end of the phone cord should be connected to the port labeled 1 LINE on the back of the HP All in One and the other end to your telephone wall jack as shown below HP Officejet 6300 All in One series 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port If the supplied phone cord is not long enough you can extend it For information see The phone cord that came with my HP All in One is not long enough e Checkthe connection between the telephone wall jack and the HP All in One to make sure the phone cord is secure e Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you plug in the phone cord that came with the HP All in One run the fax test again e Ify
40. provide reasonable protection against harmful User Guide 153 14 interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For more information contact the Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett
41. series 3 stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type 4 Insert the stack of paper into the input tray with the short edge forward and the print side down Slide the stack of paper forward until it stops A Caution Make sure that the HP All in One is idle and silent when you load paper into the input tray If the HP All in One is servicing the print cartridges or otherwise engaged in a task the paper stop inside the device might not be in place You could push the paper too far forward causing the HP All in One to eject blank pages 1 Tip lf you are using letterhead insert the top of the page first with the print side down For more help on loading full size paper and letterhead 7 referto the diagram engraved in the base of the input tray 5 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide 6 Replace the output tray r feu eh e E a 7 t E o 52 EY 79 EY User Guide 61 4 ES Note When you use legal size paper leave the tray extender closed Load 10 x 15 cm 4 x 6 inch photo
42. slot If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector or an airtight plastic container If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Caution Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections 97 a 5 z 5 E Ej 2n v gt Im 5 e 5 10 7 Slide the new print cartridge forward into the empty slot Then gently push on the upper part of the print cartridge forward until it clicks into the socket If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot c e
43. support and warranty information go to the HP website at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Check the HP website for updated information or troubleshooting tips for the HP All in One 4 Ifyou are still experiencing problems and need to speak with an HP Customer Support Representative do the following a Have the specific name of the HP All in One as it appears on the control panel available Print a self test report Make a color copy to have available as a sample printout Be prepared to describe your problem in detail Have your serial number and service ID ready 5 Call HP Customer Support Be near the HP All in One when you call For more information see e Printa self test report Access your serial number and service ID Access your serial number and service ID You can access important information by using the Information Menu of the HP All in One User Guide 139 13 333 Note If the HP All in One is not turning on you can view the serial number by looking at the sticker on the rear side The serial number is the 10 character code in the upper left corner of the sticker To access your serial number and service ID 1 Press and hold OK While holding OK press 4 This displays the Information Menu 2 Press j gt until Model Number appears and then press OK This displays the ser
44. the Dial Tone Detection test continues to fail contact your telephone company and have them check the phone line The Fax Line Condition test failed Solution e Make sure you connect the HP All in One to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the HP All in One to an analog phone line and try sending or receiving a fax e Checkthe connection between the telephone wall jack and the HP All in One to make sure the phone cord is secure e Make sure you have correctly connected the HP All in One to the telephone wall jack Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One e Other equipment which uses the same phone line as the HP All in One might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again Ifthe Fax Line Condition Test passes without the other equipment then one or more pieces of the equipment is causing problems try lt Y E a 2 120 HP Officejet 6300 All in One series adding them back
45. the control panel Number of Copies Copy Paper Size Paper Type Lighter Darker Enhancements Set New Defaults Scan To menu When you press the Scan To button a list of software application installed on your computer appears in the menu Choose the application you want to use to open and edit your scanned image The options vary depending on the software applications installed on your computer and might include one or more of the applications in the following example User Guide 7 z E 2 gt 1 The Memory Device option only appears if you have a memory card plugged into of the slots or a storage device connected at the front USB port This enables you to scan a digital copy onto the memory card or storage device HP Photosmart Microsoft PowerPoint Adobe Photoshop HP Photosmart Share Memory Device Photo Menu The following options are available when you press the Menu button in the Photo area on the control panel Photo Transfer Select Photos Number of Copies Layout Paper Size Paper Type Smart Focus Digital Flash Date Stamp Set New Defaults B Photo Transfer menu only appears if the device is network connected Proof Sheet Menu The following options are available when you press the Proof Sheet button in the Photo area on the control panel Print Proof Sheet Scan Proof Sheet A proof sheet enables you to do the followi
46. the transfer sheet completely before using it do not load curled sheets Tip To prevent curling keep transfer sheets sealed in the original xs package until you are ready to use them 2 Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up HP Officejet 6300 All in One series HP Greeting Cards HP Photo Greeting Cards or HP Textured Greeting Cards for printing only gt Insert a small stack of HP greeting card paper into the input tray with the print side down slide the stack of cards forward until it stops Tip Make sure the area on which you want to print is inserted first facing M down in the input tray gt HP Inkjet labels for printing only 1 Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjet labels and make sure that the labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through the HP All in One causing subsequent paper jams 2 Fanthe stack of labels to make sure none of the pages are sticking together 3 Place a stack of label sheets on top of full size plain paper in the input tray label side down Do not insert labels one sheet at a time For best results set the paper type and paper size before copying or printing Avoid paper jams To help avoid paper jams follow these guidelin
47. to fix any problems found 6 After you pick up the fax report from the HP All in One press OK If necessary resolve any problems found and rerun the test Set the fax header The fax header prints your name and fax number on the top of every fax you send HP recommends that you set up the fax header by using the software that you installed with the HP All in One You can also set up the fax header from the control panel as described here Note In some countries regions the fax header information is a legal requirement To set a default fax header from the control panel 1 Press Setup 2 Press 4 and then press 1 This selects Basic Fax Setup and then selects Fax Header 3 Enter your personal or company name and then press OK 4 Enter your fax number by using the numeric keypad and then press OK E 2 c En e it 56 HP Officejet 6300 All in One series A Load originals and load paper You can load many different types and sizes of paper in the HP All in One including letter or A4 paper photo paper transparencies and envelopes By default the HP All in One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper If you are using special papers such as photo paper transparency film envelopes or labels or if you experience poor print quality using the Automatic setting you can manually s
48. warranty information User Guide 137 s 2 5 gt z z Chapter 13 138 Warranty information HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year Printer peripheral hardware see the following for details 1 year A Extent of limited warranty B 1 10 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP Operation outside the product s specifications d Un
49. www hp com uk faxconfig Case A Separate fax line no voice calls received If you have a separate phone line on which you receive no voice calls and you have no other equipment connected on this phone line set up the HP All in One as described in this section HP Officejet 6300 All in One series Back view of the HP All in One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port To set up the HP All in One with a separate fax line 1 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turnon the Auto Answer setting 3 Optional Change the Rings to Answer setting to the lowest setting two rings 4 Runa fax test When the phone rings the HP All in One will answer automatically after the number of rings you set in the Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax zu z a gt S 5 Case B Set up the HP All in One with DSL If you hav
50. 0 12 inches 7 1 mm 0 28 inches Cards 3 mm 0 12 inches 3 mm 0 12 inches 7 1 mm 0 28 inches Print specifications Resolution 1200 x 1200 dpi black 4800 optimized dpi color or 6 ink Method drop on demand thermal inkjet Language Lightweight Imaging Device Interface Language LIDIL Print speed up to 30 pages per minute black up to 24 pages per minute color varies by model Print speed varies according to the complexity of the document Duty cycle 3000 pages per month 148 HP Officejet 6300 All in One series Mode Type Speed ppm on plain Speed seconds 4 x 6 paper inch borderless photo Maximum Black and Color up to 4 as fast as 140 dpi Best Black and Color up to 2 3 as fast as 74 Normal Black up to 8 5 as fast as 54 Color up to 5 3 as fast as 54 Fast Black up to 11 as fast as 30 Normal Color up to 8 as fast as 30 Fast Draft Black up to 30 as fast as 30 Color up to 24 as fast as 30 Copy specifications e Digital image processing 1 El 5 e Upto 100 copies from original varies by model e Digital zoom from 25 to 400 varies by model e Fitto page pre scan e speed up to 30 copies per minute black 24 copies per minute color varies by model e Copy speeds vary according to the complexity of the document Mode Type Speed ppm Scan resolution dpi Best Black up to 0 8 up to 600 x 1200
51. 00 All in One series Use the photo and video features The HP All in One can access your memory cards or storage devices so you can print store manage and share your photos You can insert the memory card into the HP All in One or connect a storage device such as a USB keychain drive or digital camera to the front USB port letting the HP All in One read the contents You can also connect a digital camera with PictBridge mode to the front USB port to print photos directly from your camera 79 E 5 a Insert a memory card Connect a digital camera Connect a storage device Select photos and videos for printing Print selected photos and videos Print photos using a proof sheet Insert a memory card If your digital camera uses a memory card to store photos you can insert the memory card in the HP All in One to print or save your photos Caution Attempting to remove a memory card while it is being accessed can damage files on the card You can safely remove a card only when the photo light is not blinking Also never insert more than one memory card at a time as this can also damage files on the memory cards The HP All in One supports the memory cards described below Each type of memory card can only be inserted in the appropriate slot for that card m e Top slot xD Picture Card e Second slot from top Memory Stick Magic Gate Memory Stick Memory Stick Duo with user supplied
52. 1 IEC 60825 1 Edition 1 2 2001 EN 60825 1 1994 A1 2002 A2 2001 Class 1 Laser Led UL 60950 1 2003 CAN CSA 22 2 No 60950 1 03 NOM 019 SFCI 1993 AS NZS 60950 2000 GB4943 2001 4 o 5 3 o 3 EMC CISPR 22 1997 A1 A2 EN 55022 1998 A1 2000 A2 2003 Class B CISPR 24 1997 A1 A2 EN 55024 1998 A1 2001 A2 2003 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 1995 A1 2001 EN 61000 3 3 1995 A1 2001 CNS13438 1998 FCC Part 15 Class B ICES 003 Issue 4 GB9254 1998 VCC1 2 Telecom TBR21 1998 EG 201 121 1998 FCC Title 47 CFR Part 68 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EC the EMC Directive 89 336 EC and with the R amp TTE Directive 1999 5 EC Annex II and carries the CE marking accordingly The product was tested in a typical configuration This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For regulatory purpose this product is assigned a Regulatory Model Number RMN This number should not be confused with the product marketing name or number San Diego California USA August 2005 For Regulatory Topics only contact Australia Contact Product Regulations Manager Hewlett Packa
53. 139 Call in North America during 140 Call elsewhere in the emm nnn 140 HP Quick Exchange Service 142 Call HP Korea customer 142 Prepare the HP All in One for shipment 142 Pack the AP ELS ici 144 14 aana 147 siririna eaa gana tes bue ga ge se Ee secant tose 147 amp amp UD 147 Print SPECI CATIONS EE 148 COpy Eel M iii pide 149 Memory card 149 Fax SpecifiCatiONS ee 150 Scam SPECIICATIONS E rrr ERES 150 Physical specifications onines nii 150 Power specifICatlOns uu u u uu uu ia a added 150 Environmental specifications 151 Memory specifICatioris 2 0 151 Environmental product stewardship program 151 Regulatory Notices viii 152 Declaration of conformity European Economic Area 156 HP Officejet 6300 All in One series declaration of conformity 157 bI dee P 159 HP Officejet 6300 All in One series HP All in One ove
54. 2 Chapter 11 124 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port 3 Telephone If you are sending a fax manually from your phone that is connected directly to the HP All in One you must use the keypad on the telephone to send the fax You cannot use the keypad on the control panel of the HP All in One Note If using a serial type phone system please connect your EA phone directly on top of the HP All in One cable which has a wall plug attached to it The HP All in One cannot receive faxes but can send faxes Solution If you are not using a distinctive ring service check to make sure that the Distinctive Ring feature on the HP All in One is set to All Rings For information see Change the answer ring pattern for distinctive ringing If Auto Answer is set to Off you will need to receive faxes manually otherwise the HP All in One will not receive the fax For information on receiving faxes manually see Receive a fax manually If you have a voice mail service at the same phone number you use for fax calls you must receive faxes manually not automatically This means that you must be available to respond in person to incoming fax calls For information on setting up the HP All in One when you have a voice mail service see Fax setup For information on receiving faxes manually see Receive a fax manually If you ha
55. 2 Y 09 00 13 00 BLA SHA HL Prepare the HP All in One for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send the HP All in One in for service make sure you remove and keep the following items before returning your device e The print cartridges e control panel faceplate e The power cord USB cable and any other cable connected to the HP All in One 142 HP Officejet 6300 All in One series Any paper loaded in the input tray Remove any originals you might have loaded in the HP All in One Remove the print cartridges before shipment Remove the control panel faceplate Remove the print cartridges before shipment Before you return the HP All in One make sure you remove your print cartridges options in Japan see HP Quick Exchange Service Japan ES Note This information does not apply to customers in Japan For information on service To remove print cartridges before shipment 1 2 3 6 Turn on the HP All in One and wait until the print carriage is idle and silent If the HP All in One will not turn on skip this step and go to step 2 Open the print cartridge door Remove the print cartridges from their slots 399 Note Ifthe HP All in One does not turn on you can unplug the power cord and A then manually slide the print carriage to the far right side to remove the print cartridges Place the print cartridges in an airtight plastic container so
56. 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Example of a parallel splitter e f your computer has two phone ports set up the HP All in One as described below HP Officejet 6300 All in One series Back view of the HP All in One Telephone wall jack IN phone port on your computer OUT phone port on your computer Telephone Computer with modem Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port N To set up the HP All in One on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the HP All in One 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the HP All in One Connect a phone to the OUT port on the back of your computer dial up modem 4 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One z a S 5 Note If you do not use the supplied cord to connect from the telephone wall jack t
57. AVI and Quicktime To print other types of files transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software 5 When the photo you want to print appears press OK A check mark appears next to the selected photo In the Photo area press Menu and then modify the photo print options as desired 7 Inthe Photo area press Print Photos to print the selected photos o Print photos using a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card or storage device without the need for a computer A proof sheet which might be several pages long shows thumbnail views of photos stored on the memory card The file name index number and date appear under each thumbnail Proof sheets are also a quick way to create a printed catalog of your photos 88 HP Officejet 6300 All in One series v E E a 1 Note 1 You cannot print a proof sheet of photos on a camera in PictBridge Ez mode The camera must be in storage mode Note 2 From the control panel on the HP All in One you can only access the following types of image files JPEG TIFF MPEG 1 AVI and Quicktime To print other types of files transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software In order to print photos from a proof sheet you must complete the following tasks
58. HP All in One with my computer Solution You must first install the software that came with the HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Connecting the USB cable before prompted can cause errors Once you have installed the software connecting your computer to the HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer E Em Ez o o Q For more information on installing the software and connecting the USB cable see the Setup Guide that came with the HP All in One received a message on the display to attach the control panel faceplate Solution This might mean the control panel faceplate is not attached or it is attached incorrectly Make sure to align the faceplate over the buttons on the top of the HP All in One and snap it firmly into place User Guide 105 11 For more information on attaching the control panel faceplate see the Setup Guide that came with the HP All in One The display shows the wrong language Solution You can change the language settings at any time from the Setup Menu For more information see Set your language and country region The wrong measurements are showi
59. HP Officejet 6300 All in One series User Guide invent HP Officejet 6300 All in One series User Guide Copyright 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws DF Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Windows Windows NT Windows MEG Windows and Windows 20000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency Publication number Q8061 90101 February 2006 Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describ
60. P All in One is ready for use 8 If you disabled a firewall or virus detection software on your computer make sure to enable it again 9 To test your network connection go to your computer and print a self test report to the HP All in One E 0 fe En it To install the Mac HP All in One software 1 Quit all applications running on your Mac 2 Insert the Mac CD that came with the HP All in One into the CD ROM drive on your Mac Double click the HP All in One installer icon 4 Inthe Authenticate dialog enter the Administrator password used to access your Mac or network The installer software looks for HP All in One devices fo 32 HP Officejet 6300 All in One series 5 Fromthe HP Installer dialog select your language and the HP All in One you want to connect 6 Follow the onscreen instructions to complete all the installation steps including the Setup Assistant When you have finished installing the software the HP All in One is ready for use 7 To test your network connection go to your Mac and print a self test report to the HP All in One For more information see e Print a self test report e Network setup troubleshooting Connect to additional computers on a network If you have additional computers on the same network as the HP All in One you can use the additional computers with the HP All in One after you have installed the HP software on each computer Once you have set up the HP Al
61. Packard Company might cause harmful interference and void the FCC authorization to operate this equipment Note l attention des utilisateurs du r seau t l phonique canadien notice to users of the Canadian telephone network Cet appareil est conforme aux sp cifications techniques des quipements terminaux d Industrie Canada Le num ro d enregistrement atteste de la conformit de l appareil L abr viation IC qui pr c de le num ro d enregistrement indique que l enregistrement a t effectu dans le cadre d une D claration de conformit stipulant que les sp cifications techniques d Industrie Canada ont t respect es N anmoins cette abr viation ne signifie en aucun cas que l appareil a t valid par Industrie Canada Pour leur propre s curit les utilisateurs doivent s assurer que les prises lectriques reli es la terre de la source d alimentation des lignes t l phoniques et du circuit m tallique d alimentation en eau sont le cas ch ant branch es les unes aux autres Cette pr caution est particulierement importante dans les zones rurales 6 E 2 7 lt o o Le num ro REN Ringer Equivalence Number attribu chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent connect s une interface t l phonique La terminaison d une interface peut se composer de n importe quelle combinaison d appareils condition que le t
62. Print dialog box appears and the Copies amp Pages panel opens 7 Change the print settings for each option in the pop up menu as appropriate for your project 8 Click Print to begin printing User Guide 67 5 Change the print settings You can customize the print settings of the HP All in One to handle nearly any print task Windows users Before you change print settings you should decide if you want to change the settings for the current print job only or if you want to make the settings the defaults for all future print jobs How you display print settings depends on whether or not you want to apply the change to all future print jobs or just to the current print job To change the print settings for all future jobs 1 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Settings 2 Make changes to the print settings and click OK To change the print settings for the current job 1 Onthe File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Make changes to the print settings and click OK Click Print or OK in the Print dialog box to print the job e P Mac users Use the Page Setup and Print dialog boxes to change the
63. To view a list of the subtopics within a book click the sign next to s t the book icon The sign changes to a sign when the section is already expanded To view 2 the information in a topic click the book name p lt topic name on the Contents tab The selected topic appears in the display area on the right c 2 pm 2 o k E ns e Index The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Photosmart Software Help You can use the scroll bar on the right side of the list to view the different entries or you can begin typing keywords in the text box above the list As you type the list of index entries automatically advances to the entries that begin with the letters you type When you see an index entry that relates to the information you are trying to find double click the index entry fthere is only one topic in the Help associated with that index entry that topic appears in the display area on the right fthere are many applicable topics the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area e Search The Search tab enables you to search the entire Help system for specific words such as borderless print s Lo Tip Ifany of the words you are entering are fairly common such as pi us print in the borderless print example you might want to
64. a time and receiving a fax each time until you identify which equipment is causing the problem e have a special ring pattern for your fax phone number using a distinctive ring service through your telephone company make sure that the EX E 2 5 User Guide 125 Chapter 11 Distinctive Ring feature on the HP All in One is set to match For more information see Change the answer ring pattern for distinctive ringing The HP All in One cannot send faxes but can receive faxes Solution e The HP All in One might be dialing too fast or too soon You might need to insert some pauses in the number sequence For example if you need to access an outside line before dialing the phone number insert a pause following the access number If your number is 95555555 and 9 accesses an outside line you might insert pauses as follows 9 555 5555 To enter a pause in the fax number you are typing press Redial Pause or press the Space button repeatedly until a dash appears on the display You can also send the fax using monitor dialing This enables you to listen to the phone line as you dial You can set the pace of your dialing and respond to prompts as you dial For more information see Send a fax using monitor dialing e The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems To check this try calling the fax number
65. ack of the HP All in One Note Depending how long the HP All in One is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in 3 Lightly press down on the print cartridge to release it and then pull it toward you out of the slot Note Do not remove both print cartridges at the same time Remove and Ez clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Inspect the print cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the print cartridge by its sides 7 Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes 100 HP Officejet 6300 All in One series 1 Copper colored contacts 2 Ink nozzles do not clean 8 Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place 9 Repeatif necessary for the other print cartridge 10 Gently close the print cartridge door and plug the power cord into the back of the HP All in One 3 5 z m gt 25 79 gt I 5 e 5 User Guide 101 Chapter 10 e T ED lt o amp S z 102 HP Officejet 6300 All in One series 11 Troubl
66. ain white paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support a 5 z D 5 as 79 gt Im e To align the cartridges from the control panel at any time 1 Load letter A4 or legal unused plain white paper into the input tray 2 Press Setup 3 Press 6 then press 2 This selects Tools and then selects Align Print Cartridge 4 TheHP All in One prints a test page aligns the print head and calibrates the printer Recycle or discard the page Clean the print cartridges Use this feature when the self test report shows streaking white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time Do not clean print cartridges unnecessarily as this wastes ink and shortens the life of the ink nozzles To clean the print cartridges from the control panel 1 Load letter A4 or legal unused plain white paper into the input tray 2 Press Setup 3 Press 6 then press 1 This selects Tools and then selects Clean Print Cartridge The HP All in One prints a page that you can recycle or discard If copy or print quality still seems poor after you clean the print cartridges try cleaning the prin
67. ance procedures as necessary e Clean the HP All in One e Printa self test report e Work with print cartridges Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One e Clean the glass e Clean the lid backing e Clean the exterior a 5 5 as 79 gt IE E e 5 Clean the glass Glass that is dirty from fingerprints smudges hair and dust on the main glass surface slows down performance and affects the accuracy of features such as Fit to Page In addition to the main glass surface you might also need to clean the small glass strip inside the automatic document feeder Streaks can occur if the glass strip inside the automatic document feeder is dirty To clean the glass 1 Turn off the HP All in One unplug the power cord and raise the lid Note Depending how long the HP All in One is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass since they can damage it Do not place or spray liquid directly on the glass The liquid might seep under the glass and damage the device 3 Dry the g
68. ar also contains buttons for changing the way the onscreen Help appears on your computer screen For example if you need more room to view the help topics in the display area on the right you can hide the Contents Index and Search tabs by clicking the Hide button Finally the Print button enables you to print the page that is currently displayed on the computer screen If the Contents tab is visible on the left when you click Print the Print Topics dialog box appears You can choose to print just the topic you are currently viewing in the display area or you can print the current topic plus any subtopics associated with it This feature is not available if the Index or Search tab is visible on the right side of the Help window c 2 E pm 2 o k E E rs Use the Help on a Mac This section explains how to access the onscreen Help on a Mac It tells you how to navigate and search the Help system to find the specific information you need To access the HP Photosmart Mac Help On the Help menu the HP Photosmart Studio choose HP Photosmart Mac Help The HP Photosmart Mac Help appears The following diagram highlights features for finding your way around the Help 18 HP Officejet 6300 All in One series oO SICE rT is SSS 1 Contents pane 2 Display area 3 Help toolbar Contents pane T E a 3
69. are ready to send the fax press Start Fax Black or Start Fax Color Note If prompted press 1 to select Send Fax and then press Start Fax Black or Start Fax Color again If you were speaking with the recipient before sending the fax inform the recipient that they should press Start on their fax machine after they hear fax tones The telephone line is silent while the fax is transmitting At this point you can hang up the telephone If you want to continue speaking with the recipient remain on the line until the fax transmission is complete Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone When you send a fax using monitor dialing you can hear the dial tones telephone prompts or other sounds through the speakers on the HP All in One This enables you to respond to prompts while dialing as well as control the pace of your dialing Tip lf you do not enter your calling card PIN fast enough the HP All in One Q might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service If this is the case you can create speed dial entry to store the PIN for your calling card Ld ES Note Make sure the volume is turned on or you will not hear a dial tone To send a fax using monitor dialing from the control panel 1 Load your originals print side up into the document feeder tray If you a
70. ared voice fax line with computer dial up modem and voice mail If you receive both voice calls and fax calls at the same phone number use a computer dial up modem on the same phone line and subscribe to a voice mail service through your telephone company set up the HP All in One as described in this section Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Since your computer dial up modem shares the phone line with the HP All in One you will not be able to use both your modem and the HP All in One simultaneously For example you cannot use the HP All in One for faxing if you are using your computer dial up modem to send an e mail or access the Internet There are two different ways to set up the HP All in One with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports e f your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a
71. as two phone ports set up the HP All in One as described below HP Officejet 6300 All in One series Back view of the HP All in One Telephone wall jack IN phone port on your computer OUT phone port on your computer Telephone Computer with modem Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port N To set up the HP All in One on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2 EXT on the back of the HP All in One 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the HP All in One Connect a phone to the OUT port on the back of your computer dial up modem 4 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One z a S 5 Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 Ifyour mode
72. ate and triplicate forms They can wrinkle or get stuck and the ink is more likely to smear r eu eh 3 e 7 E o 79 75 EY User Guide 59 4 e Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams e Banner paper Additional papers to avoid when copying e Envelopes e Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film e Iron On Transfers e Greeting card paper Load paper This section describes the procedure for loading different types and sizes of paper into the HP All in One for your copies printouts or faxes Tip help prevent rips wrinkles and curled or bent edges store all paper Xs flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One Load full size paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards Load envelopes Load other types of paper Load full size paper You can load many types of letter A4 or legal paper into the input tray of the HP All in One To load full size paper 1 Remove the output tray 2 Slide the paper width guide to its outermost position o 75 9 75 c 6 Te 75 E 60 HP Officejet 6300 All in One
73. ating systems such as Windows 95 and Windows NT do not support USB connections Check the documentation that came with your operating system for more information e Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and then on again e connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer e Check other printers or scanners You might need to disconnect older products from your computer e connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP All in One off and then on again e After you check the connections try restarting your computer Turn the HP All in One off and then on again e f necessary remove and then install the software you installed with the HP All in One again For more information see Uninstall and reinstall the software lt lt Y E a 2 For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the HP All in One 108 HP Officejet 6300 All in One series re
74. authorized modification or misuse For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the produ
75. ave on the same phone line as the HP All in One Lo Tip You can also use the Fax Setup Wizard Windows or Fax Setup Utility ates Mac to help you quickly set up some important fax settings such as the answer mode and fax header information You can access the Fax Setup User Guide 33 3 Wizard Windows or Fax Setup Utility Mac through the software you installed with the HP All in One After you run the Fax Setup Wizard Windows or Fax Setup Utility Mac follow the procedures in this section to complete your fax setup Set up the HP All in One for faxing Before you begin setting up the HP All in One for faxing determine which kind of phone system your country region uses The instructions for setting up the HP All in One for faxing differ depending on whether you have a serial or parallel type phone system e f you do not see your country region listed in the table below you probably a serial type phone system In a serial type phone system the connector type on your shared telephone equipment modems phones and answering machines does not allow a physical connection to the 2 EXT port on the HP All in One Instead all equipment must be connected at the telephone wall jack Note In some countries regions that use serial type phone systems the Ez phone cord that came with the HP All in One might have an additional wall plug attached to it This enables you to connect other telecom devic
76. calls on the HP All in One Q Yes have an answering machine Q No Please continue answering questions 7 Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the HP All in One Yes have a voice mail service Q No After you have completed answering the questions proceed to the next section to select your fax setup case Select your fax setup case Now that you have answered all the questions about the equipment and services that share the phone line with the HP All in One you are ready to choose the best setup case for your home or office 5 z ES En f From the first column in the following table choose the combination of equipment and services applicable to your home or office setting Then look up the appropriate setup case in the second or third column based on your phone system Step by step instructions are included for each case in the sections that follow If you have answered all the questions in the previous section and have none of the described equipment or services choose None from the first column in the table HP All in One as you would a regular analog phone Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1 LINE on the back of the HP All in One If you use another phone cord you might experience problems sending and rece
77. ce call the answering machine will record the incoming message For more information see Set the number of rings before answering lt Y Q Q 2 126 HP Officejet 6300 All in One series The phone cord that came with my HP All in One is not long enough Solution If the phone cord that came with the HP All in One is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office 1 Tip Ifthe HP All in One came with 2 wire phone cord adaptor you can ur use it with a 4 wire phone cord to extend the length For information on using the 2 wire phone cord adaptor see the documentation that came with it To extend your phone cord 1 Using the phone cord supplied in the box with the HP All in One connect one end to the coupler then connect the other end to the port labeled 1 LINE on the back of the HP All in One 2 Connect another phone cord to the open port on the coupler and to the telephone wall jack as shown below er 1 Telephone wall jack Ed 2 Coupler 3 Use the phone cord supplied in the box with the HP All in One to connect to the E 1 LINE port Operational troubleshooting This section contains information on paper and pri
78. ceive faxes To set the answer mode Press Auto Answer to turn the light on or off as appropriate for your setup When the Auto Answer light is on the HP All in One answers calls automatically When the light is off the HP All in One does not answer calls Set the number of rings before answering 3 z 0 E En it If you turn on the Auto Answer setting you can specify how many rings should occur before the HP All in One automatically answers the incoming call The Rings to Answer setting is important if you have an answering machine on the same phone line as the HP All in One because you want the answering machine to answer the phone before the HP All in One does The number of rings to answer for the HP All in One should be greater than the number of rings to answer for the answering machine For example set your answering machine to a low number of rings and the HP All in One to answer in the maximum number of rings The maximum number of rings varies by country region In this setup the answering machine will answer the call and the HP All in One will monitor the line If the HP All in One detects fax tones the HP All in One will receive the fax If the call is a voice call the answering machine will record the incoming message To set the number of rings before answering from the control panel 1 Press Setup 2 Press 4 and then press 2 54 HP Officejet 6300 All in One series This selects Basic Fa
79. ceived a message on the display about a paper or a blocked carriage Solution f either a paper jam or blocked carriage error message appears the display there might be some packing material inside the HP All in One Look inside the device including the print cartridge door The shipping lock might still be in place on the left side of the HP All in One Remove and recycle or discard the orange shipping lock After you remove the orange shipping lock turn off the HP All in One and then turn it on again Software installation troubleshooting If you encounter a problem during software installation see the topics below for a possible solution If you encounter a hardware problem during setup see Hardware setup troubleshooting During a normal installation of the HP All in One software the following events occur The HP All in One software CD ROM runs automatically The software installs Files are copied to your computer You are requested to connect the HP All in One to your computer A green OK and check mark appear on an installation wizard screen You are requested to restart your computer The Fax Setup Wizard Windows or Fax Setup Utility Mac runs The registration process runs E Em Ez o o ONOARWN gt If any of these things did not occur there might be a problem with the installation To check the installation on a Windows computer verify the following
80. chanism and then close the cover of the automatic document feeder The automatic document feeder picks up too many pages or none at all Cause The separator pad or rollers inside the automatic document feeder might need to be cleaned Pencil lead wax or ink can build up on the rollers and User Guide 129 lt lt Y E a 2 Chapter 11 130 separator pad after extensive use or if you copy handwritten originals or originals that are heavy with ink e Ifthe automatic document feeder does not pick up any pages at all the rollers inside the automatic document feeder need to be cleaned e automatic document feeder picks up multiple pages instead of single sheets the separator pad inside the automatic document feeder needs to be cleaned Solution Load one or two sheets of unused plain white full size paper into the document feeder tray and press Start Copy Black As the plain paper passes through the automatic document feeder the paper releases and absorbs residue from the rollers and separator pad s Lo Tip Ifthe automatic document feeder does not pick up the plain paper 05 try cleaning the front roller Wipe the roller with a soft lint free cloth 7 J dampened with distilled water If the problem persists or the automatic document feeder does not pick up the plain paper you can clean the rollers and separator pad manually To clean the rollers or separator pad 1 Remove all orig
81. ct is distributed by HP or by an authorized importer Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability D 1 2 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as
82. d for computers with limited memory resources HP Photosmart Essential includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Photosmart Premier Any mention of the software in this guide and in the onscreen Help refers to both versions of HP Photosmart Software unless otherwise noted Access to the software differs by operating system OS For example if you have a Windows computer the HP Photosmart Software entry point is the HP Solution Center If you have a Mac the HP Photosmart Mac Software entry point is the HP Officejet 6300 All in One series HP Photosmart Studio window Regardless the entry point serves as the launching pad for the software and services To open the HP Photosmart Software on a Windows computer 1 Doone ofthe following Onthe Windows desktop double click the HP Solution Center icon In the system tray at the far right of the Windows taskbar double click the HP Digital Imaging Monitor icon Onthe taskbar click Start point to Programs or All Programs select HP and then click HP Solution Center 2 Ifyou have more than HP device installed select the HP All in One tab N IAJ AO Note On a Windows computer the features available in the HP Solution Center vary depending on the devices you have installed The HP Solution Center is customized to display icons associated with the selected device If the selected d
83. der tray If you are sending a single page fax such as a photograph you can also load your original print side down on the glass User Guide 71 6 Note If you are sending a multiple page fax you must load the originals in the document feeder tray You cannot fax a multiple page document from the glass 2 Enter the fax number by using the keypad press Speed Dial or a one touch speed dial button to select a speed dial or press Redial Pause to redial the last number dialed Lo Tip To add a pause in the fax number you are entering press Redial i Pause or press the Symbols button repeatedly until a dash 7 appears on the display 3 Press Start Fax Black fthe device detects an original loaded in the automatic document feeder the HP All in One sends the document to the number you entered If the device does not detect an original loaded the automatic document feeder the Fax from glass prompt appears Make sure your original is loaded print side down on the glass and then press 1 to select Yes s Lo Tip Ifthe recipient reports issues with the quality of the fax you sent you can try changing the resolution or contrast of your fax Send a fax manually from a phone 72 You can initiate a fax call from a telephone on the same phone line as the HP All in One if you are more comfortable using the keypad on your phone rather than using the keypad on the control panel of the
84. dges 99 CompactFlash memory card 85 computer modem set up with fax 44 46 49 52 troubleshoot 121 confirmation reports fax 77 connect wired network Ethemet 29 connection problems fax 121 123 124 126 HP All in One does not turnon 104 connection types supported Bluetooth adapter 24 Ethernet 23 printer sharing 28 USB 23 control panel buttons 4 enter text and symbols 8 features 4 copy borderless photo 80 button 5 cancel 81 make acopy 79 menu 7 specifications 149 correct port test fax 117 country region set 21 credit card fax using 72 73 customer support contact 139 HP Quick Exchange Service Japan 142 Korea 142 North America 140 outside U S 140 serial number 139 service ID 139 warranty 137 website 139 D date 21 declaration of conformity European Economic Area 156 United States 157 delete faxes from memory 77 deselect photos 87 videos 87 dial tone test failure 119 dial up modem See computer modem digital camera connect 86 PictBridge 86 display change language 106 change measurements 106 distinctive ringing 41 55 documents scan 83 DSL set up with fax 39 E enter text and symbols 8 envelopes load 63 specifications 147 environment Environmental product stewardship program 151 environmental specifications 151 inkjet supplies recycling 152 159 error reports fax 78 European Union recycling information 152 fax answer call 74 answer mode 54 answer ring pattern 55 answ
85. e Regulatory Model Number for your product is SDGOB 0506 This regulatory number should not be confused with the marketing name HP Officejet 6300 All in One series HP Officejet 6300 All in One series Notice to users of the U S telephone network FCC requirements This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line might result in failure to ring in response to an incoming call In most but not all areas the sum of the RENS of all devices should not exceed five 5 be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone netwo
86. e To completely disconnect the power supply to the HP All in One turn the device off and then unplug the power cord 2 Menu in the Fax area Presents the Fax Menu for selecting options 3 Redial Pause Redials the most recently dialed number or insert a 3 second pause in a fax number 4 Speed Dial Selects a speed dial number 4 HP Officejet 6300 All in One series continued Label Name and Description 5 Start Fax Black Starts a black and white fax 6 Start Fax Color Starts a color fax 7 One touch speed dial buttons Access the first five speed dial numbers 8 Keypad Enters fax numbers values or text 9 Attention light When blinking the attention light indicates an error that requires your attention has occurred 10 Setup Presents the Setup Menu for generating reports changing fax and other maintenance settings and accessing the Help menu The topic that you select from the Help menu opens a help window on your computer screen 11 Left arrow Decreases values on the display 12 OK Selects a menu or a setting on the display 13 Right arrow Increases values on the display 14 Cancel Stops a job exits a menu or exits settings 15 Start Copy Black Starts a black and white copy job 16 Start Copy Color Starts a color copy job 17 Print Photos Selects the photo function Use this button to print photos from a memory card or storage device or t
87. e 57 4 Tip For more help on loading originals in the automatic document feeder N refer to the diagram engraved in the document feeder tray y 2 Slide the paper guides inward until they stop at the left and right edges of the paper Note Remove all originals from the document feeder tray before lifting the lid on the HP All in One Load an original on the glass You can copy scan or fax up to letter or A4 size originals by loading them on the glass If your original is legal size or contains multiple full size pages load it in the automatic document feeder Note Many of the special features will not work correctly if the glass and lid backing are not clean To load an original on the glass 1 Remove all originals from the document feeder tray and then lift the lid on the HP All in One 2 Load your original print side down in the right front corner of the glass Tip For more help on loading an original refer to the engraved guides a along the edge of the glass o o 75 9 75 6 27 Te 75 EN 58 HP Officejet 6300 All in One series 3 Close the lid Choose papers for printing and copying You can use different types and sizes of paper in the HP All in One Review the following recommendations to get the best printing and copying quality Whenever you change paper types or sizes remember to change those setti
88. e Start the HP Solution Center and check to make sure the following buttons appear Scan Picture Scan Document Send a Fax If the icons do not appear immediately you might need to wait a few minutes for the HP All in One to connect to your computer Otherwise see Some of the buttons are missing in the HP Solution Center Windows e Open the Printers dialog box and check to see that the HP All in One is listed e Look in the system tray at the far right of the Windows taskbar for an HP All in One icon This indicates that the HP All in One is ready User Guide 109 Chapter 11 When insert the CD ROM into my computer s CD ROM drive nothing happens Solution If the installation does not run automatically you can start it manually To start the installation from a Windows computer 1 From the Windows Start menu click Run 2 Inthe Run dialog box enter d setup exe and then click OK If your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter To start the installation from a Mac 1 Double click the CD icon on your desktop to view the contents of the CD 2 Double click the installation icon The minimum system checks screen appears Windows Solution Your system does not meet the minimum requirements to install the software Click Details to see what the specific problem is and then correct the problem before attempting to install the software You can also try installing HP Photosmart Esse
89. e USB connected and are not communicating with each other try the following e Look at the display on the HP All in One If the display is blank and the button is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Make sure the print cartridges are installed Make sure you have paper loaded in the input tray Check that the HP All in One does not have a paper jam Check that the print carriage is not jammed Open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials and the orange shipping lock Turn the HP All in One off and then turn it on again User Guide 107 Chapter 11 e Check that the HP All in One print queue is not paused Windows or stopped Mac If it is choose the appropriate setting to resume printing For more information about accessing the print queue see the documentation that came with the operating system installed on your computer e Checkthe USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length e Make sure your computer is USB ready Some oper
90. e a DSL service through your telephone company use the instructions in this section to connect a DSL filter between the telephone wall jack and the HP All in One The DSL filter removes the digital signal that can interfere with the HP All in One so the HP All in One can communicate properly with the phone line DSL might be called ADSL in your country region Note If you have DSL line and you do not connect the DSL filter you will Ez not be able to send and receive faxes with the HP All in One User Guide 39 3 Back view of the HP All in One 1 Telephone wall jack 2 DSL filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port To set up the HP All in One with DSL 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL filter cord to the telephone wall jack 5 z E En e it Note If you have other office equipmen
91. e can step on or trip over the power cord and where the power cord will not be damaged If the product does not operate normally see the onscreen Troubleshooting help No operator serviceable parts inside Refer servicing to qualified service personnel Use in a well ventilated area Use only with the power adapter supplied by HP Contents User Guide 10 HP All in One OVOLVIQGW u u 1 5 Mes testo 3 The HP All in One at a glance entere nte 3 gro ilerum 4 Me OVerVieW 6 Text ANAIS YMDOIS u uu u Q au EE Ecran RR EI MEER eer EE Ehe 8 Use the software ici ri ir eripe 10 Find more information nan L nia 13 Sources of information ica 13 Use the onscreen tnn nennen nnn nin nnne 14 Finish setting up the HP All in One 2 21 Set your preferences ii Fax Tx kasha eda eue 21 Connection INFOMMATION pee 22 Connect to a network 2 nn did 29 FAX SOU vtr 33 Load originals and load paper coiere 57 Load originals x niri tit E 57 Choose papers for printing and copying 59 Load paper
92. e fax 7 Fax Sent Confirmation report Press Setup press 2 and then press 2 again Select On from the Image on Fax Send Report menu Print fax error reports You can configure the HP All in One so that it automatically prints a report when there is an error during transmission or reception To set the HP All in One to print fax error reports automatically 1 Press Setup 2 Press 2 and then press 3 This selects Print Report and then selects Fax Error Report 3 Press j gt to select one of the following and then press OK Send Prints whenever there is any kind of fax error This is the Receive default setting Off Does not print any fax error reports On Fax Send Prints whenever there is a transmission error On Fax Receive Prints whenever there is a receiving error Stop faxing You can cancel a fax you are sending or receiving at any time To stop faxing from the control panel Press Cancel on the control panel to stop a fax you are sending or receiving If the HP All in One does not stop faxing press Cancel again The HP All in One prints any pages it has already started printing and then cancels the remainder of the fax This can take a few moments To cancel a number you are dialing Press Cancel to cancel a number you are currently dialing 78 HP Officejet 6300 All in One series 1 Use the copy features The HP All in One enables you to produce high quality color and b
93. e or Troubleshooting f you click Onscreen Guide a pop up menu appears You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All in One Ifyou click Troubleshooting the Troubleshooting and support page opens The following diagram highlights features for finding your way around the Help 1 Contents Index and Search tabs 2 Display area 3 Help toolbar Contents Index and Search tabs The Contents Index and Search tabs enable you to find any topic in the HP Photosmart Software Help e Contents User Guide 15 a E 3 E o t E 2 The Contents tab provides a top down view of the topics in the Help similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos For information on tasks and features available from the control panel of the HP All in One open the 6300 series Help book near the bottom of the list For troubleshooting information about the HP All in One open the Troubleshooting and support book and then open the 6300 series Troubleshooting book The other books listed on the Contents tab provide information on using the HP Photosmart Software to complete tasks on the HP All in One Sections that contain subtopics are indicated in O the list by a book icon
94. e software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One A reinstall can take from 20 to 40 minutes There are three methods to uninstall the software on a Windows computer and one method to uninstall on a Mac To uninstall from a Windows computer method 1 1 Disconnect the HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 Press the On button to turn off the HP All in One 3 Onthe Windows taskbar click Start Programs or All Programs HP OfficeJet All In One 6300 series Uninstall 4 Follow the onscreen instructions 112 HP Officejet 6300 All in One series 5 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 6 Restart your computer Note Itis important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 7 Toreinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive and follow the onscreen instructions and the instructions provided in the Setu
95. eive a fax successfully there might not be a problem After you resolve any problems found run the fax test again to make sure it passes and the HP All in One is ready for faxing The Phone Cord Connected to Correct Port on Fax test failed Solution Plug the phone cord into the correct port 1 Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you use the 2 EXT port to connect to the telephone wall jack you will not be able to send or receive faxes The 2 port should only be used to connect other equipment such as an answering machine or a telephone 117 E Em o o Q lt Y E a 2 Chapter 11 118 Back view of the HP All in One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port After you have connected the phone cord to the port labeled 1 LINE run the fax test again to make sure it passes and the HP All in One is ready for faxing Try to send or receive a test fax Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you
96. elp to find instructions for using the HP Photosmart Software or the HP All in One The topic also User Guide 13 Chapter 2 continued provides information on how to view animated videos of common tasks you can perform with your software and device mer e Get step by step instructions topic provides information y on using the HP Photosmart Software with the HP All in One e Explore what you can do topic provides more information about the practical and creative things you can do with the HP Photosmart Software and the HP All in One e fyou need further assistance or want to check for HP software updates see the Troubleshooting and support topic HP Photosmart Mac Help Mac How Do 1 topic provides access to animated videos that show you how to perform common tasks e The Get Started topic provides information about importing modifying and sharing your images e The Use Help topic provides information about finding information in the onscreen Help For more information see Use the onscreen Help c 2 E pm 2 o E D E rs Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics To access onscreen help from the control panel 1 Press the Setup button 2 Press gt until the appropriate help topic appears and then press OK The help topic opens on y
97. er calls manually turn off the Auto Answer setting 3 Run a fax test 4 Doone of the following depending on your phone system f you have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the HP All in One and then connect a phone to this port f you have a serial type phone system you might plug your phone directly on top of the HP All in One cable which has a wall plug attached to it z a S 5 If you pick up the phone before HP All in One answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually User Guide 43 5 z E En it Chapter 3 44 Case F Shared voice fax line with voice mail If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voice mail service through your telephone company set up the HP All in One as described in this section at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing ET Note You cannot receive faxes automatically if you have a voice mail service Back view of the HP All in One 1 Telephone wall jack
98. ering machine set up 48 49 auto answer 6 54 backup fax reception 75 button 4 cancel 78 computer modem set up 44 46 49 52 computer modem troubleshoot 121 delete from memory 77 distinctive ringing 41 55 DSL setup 39 enter text and symbols 8 header 56 ISDN line setup 40 menu 7 monitor dialing 73 pause 8 PBX system setup 40 phone cord 117 121 127 receive 74 reports 77 reprint 76 rings to answer 54 send 71 setup 33 115 settings 54 specifications 150 test failed 116 test setup 55 troubleshoot 115 voice mail setup 44 52 volume 22 fax problems fax tones recorded 126 receiving 124 sending 123 126 FCC requirements 153 statement 153 four wire phone cord front USB port 85 121 127 160 jams paper G glass clean 91 load original 58 greeting cards load 64 H hardware fax setup test 116 header fax 56 help button 5 menu 6 other resources 13 use onscreen Help 14 HP Solution Center missing icons 111 1 images scan 83 ink cartridges See print cartridges install software troubleshoot 103 ISDN line set up with fax 40 J 65 109 K keypad 5 8 L labels load 64 specifications 147 language set 21 left arrow 5 legal paper load 60 specifications 147 letter paper load 60 specifications 147 lid backing clean 93 line condition test fax 120 load 10 x 15 cm photo paper 62 4 x 6 inch photo paper 62 A4 paper 60 envelopes 63 full size paper 60 greeting cards 64 index ca
99. es Note Regulatory information can be found in Technical information o It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper documents Passports Immigration papers Selective service papers Identification badges cards or insignias Warning This equipment will be inoperable when main power fails A Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works Safety information Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock A 10 11 Warning Potential shock hazard Read and understand all instructions in the Setup Guide Use only a grounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician Observe all warnings and instructions marked on the product Unplug this product from wall outlets before cleaning Do not install or use this product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no on
100. es Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag e Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Donot combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type e Adjustthe paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray Use paper types that are recommended for the HP All in One For more information see Choose papers for printing and copying e Do not leave originals on the glass If you load an original in the automatic document feeder while there is already an original on the glass the original can jam in the automatic document feeder r a eh e 5 e 7 5 o 79 75 EY User Guide 65 Chapter 4 G E 9 75 6 Te 75 E 66 HP Officejet 6300 All in One series 5 Print from your computer The HP All in One can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers and posters e Print from a software application e Change the print sett
101. es to the wall jack where you plug in the HP All in One e f your country region is listed in the table below you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the HP All in One 2992 9 Note If you have a parallel type phone system HP recommends you use Ez the 2 wire phone cord supplied with the HP All in One to connect the HP All in One to the telephone wall jack E 5 Countries regions with parallel type phone system Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam 34 HP Officejet 6300 All in One series If you are unsure which kind of telephone system you have serial or parallel check with your telephone company Choose the correct fax setup for your home or office To fax successfully you need to know what types of equipment and services if any share the same phone line with the HP All in One This is important because you might need to connect some of your existing office equipment directly to the HP All in One and you might also need to change some fax settings before you can fax successfully To determine the best way to se
102. escribed in this section z z 0 fe En it Back view of the HP All in One Telephone wall jack IN port on your answering machine OUT port on your answering machine Telephone optional Answering machine Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port N 48 HP Officejet 6300 All in One series To set up the HP All in One with a shared voice fax line with answering machine 1 Remove the white plug from the port labeled 2 EXT on the back of the HP All in One 2 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the HP All in One Note If you do not connect your answering machine directly to the HP All Ez in One fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the HP All in One 3 Using the phone cord supplied the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 4 Optional If yo
103. eshooting information This chapter contains troubleshooting information for the HP All in One Specific information is provided for installation and configuration issues and some operational topics For more troubleshooting information see the onscreen Help that came with your software Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow these steps Troubleshooting common setup issues Disconnect the USB cable from the computer Uninstall the software if you have already installed it Restart your computer Turn off the HP All in One wait one minute then restart it Reinstall the HP All in One software oU ROMS Caution Do not connect the USB cable to the computer until prompted by the software installation screen For information about uninstalling and reinstalling the software see Uninstall and reinstall the software See the list below for information on other topics covered in this chapter Additional troubleshooting topics in this User Guide e Setup troubleshooting Contains information on hardware setup software installation and fax setup troubleshooting information e Operational troubleshooting Contains information on issues that might occur during normal tasks when using the HP Al
104. et the paper size and type for print and copy jobs Load originals Choose papers for printing and copying Load paper Avoid paper jams Load originals You can load an original for a copy fax or scan job in the automatic document feeder or on the glass Originals that are loaded in the automatic document feeder will automatically be fed into the HP All in One e Loadan original in the automatic document feeder e Loadan original on the glass Load an original in the automatic document feeder You can copy scan or fax a single or multiple page letter A4 up to 35 pages of plain paper or legal size document up to 20 sheets of plain paper by placing it in the document feeder tray A Caution Do not load photos in the automatic document feeder this might cause damage to your photos Note Some features such as the Fit to Page copy feature do not work when you load your originals in the automatic document feeder You must load your originals on the glass The automatic document feeder holds a maximum of 35 sheets of plain paper To load an original in the document feeder tray 1 Load your original with the print side up into the document feeder tray Slide the paper into the automatic document feeder until you hear a beep or see a message on the display indicating that the HP All in One detected the pages you loaded r eh e 5 5 o 79 79 EY User Guid
105. etwork that includes an Ethernet router switch or a wireless router with Ethernet ports CAT 5 Ethernet cable Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts A Adesktop computer or laptop with a connection to the Ethernet or wireless router 5 z ES En e it Note The HP All in One supports both 10 Mbps and 100 Mbps Ethernet networks If you are purchasing or have purchased a network interface card NIC make sure it can operate at either speed HP recommends Broadband Internet access such as cable or DSL Broadband Internet access is required if you want to access HP Photosmart Share directly from the HP All in One Connect the HP All in One to the network An Ethernet port is provided on the back of the HP All in One To connect the HP All in One to the network 1 Remove the yellow plug from the back of the HP All in One 30 HP Officejet 6300 All in One series 3 Connect the other end of the Ethernet cable to an available port on your Ethernet router switch or wireless router 4 Once you have connected the HP All in One to the network install the software as described in the nex
106. everal aspects of your device including your print cartridges To print a self test report 1 Load letter A4 or legal unused plain white paper into the input tray 2 Press Setup 3 Press 2 then press 4 This selects Print Report and then selects Self Test Report The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below 4 Make sure the lines of color extend across the page o c ED lt XI o ic 8 If the black line is missing faded streaked or shows lines this might indicate a problem with the black print cartridge in the right slot If any of the remaining three lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot If the color bars do not appear as black cyan magenta and yellow you might need to clean the print cartridges If the problem is not resolved by cleaning the print cartridges you might need to replace the print cartridges 94 HP Officejet 6300 All in One series Work with print cartridges To ensure the best print quality from the HP All in One you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the print cartridges Handle the print cartridges Replace the print cartridges Align the print cartridge
107. evice is not equipped with a particular feature then the icon for that feature does not display in the HP Solution Center Lo Tip Ifthe HP Solution Center on your computer does not contain any icons J gt an error might have occurred during the software installation To correct this usethe Control Panel in Windows to completely uninstall the HP Photosmart Software then reinstall the software For more information see the onscreen Help that came with the HP All in One To open the HP Photosmart Mac Software on a Mac 1 Click the HP Photosmart Studio icon in the Dock The HP Photosmart Studio window appears where you can manage edit and share photos Note On a Mac the features available in the HP Photosmart Mac software vary depending on the chosen device 2 Inthe HP Photosmart Studio task bar click Devices The HP Device Manager window appears 3 Inthe Select Device area click the icon for the HP All in One From here you can scan make copies and perform maintenance procedures such as checking the ink levels for the print cartridges User Guide 11 Chapter 1 z E 2 gt 12 HP Officejet 6300 All in One series 2 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using the HP All in One Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All in One and insta
108. evices in range Once the available printers are discovered double click the name of HP All in One to finish the installation Print as you would to any printer akon o Mac users You can connect the HP All in One to a Mac that has Bluetooth built in or you can install an external Bluetooth adapter To install and print using Bluetooth 1 Make sure that you have installed the HP All in One software on the computer 2 Attach an HP bt450 to the front USB port of the HP All in One 3 Press the On button on the control panel to turn the HP All in One off and press it again to turn the device on 4 Attach a Bluetooth adapter to the computer and turn it on Make sure that you have installed the software that came with the adapter Or if your computer has Bluetooth built in just turn on your computer 5 Open the Printer Setup Utility from the Applications Utilities folder Note This utility is called the Printer Setup Utility on 10 3 and later It is Ez called Print Center on 10 2 x 6 From the pop up menu choose Bluetooth then click Add The computer searches for the HP All in One 7 Inthe printer list select the HP All in One then click Add The HP All in One is added to the printer list 8 Print as you would to any printer Use printer sharing 28 If your computer is on a network and another computer on the network has an HP All in One connected to it by a USB cable you can print to that printer us
109. faxes receiving faxes or both User Guide 115 lt Y E a 2 Chapter 11 116 If you are having faxing problems you can print a fax test report to check the status of the HP All in One The test will fail if the HP All in One is not set up properly for faxing Perform this test after you have completed setting up the HP All in One for faxing For more information see Test your fax setup If the test fails review the report for information on how to fix any problems found For more information you can also see the next section The fax test failed The fax test failed If you ran a fax test and the test failed review the report for basic information about the error For more detailed information check the report to see which part of the test failed and then review the appropriate topic in this section for solutions to try The Fax Hardware Test failed The Fax Connected to Active Telephone Wall Jack test failed The Phone Cord Connected to Correct Port on Fax test failed The Using Correct Type of Phone Cord with Fax test failed The Dial Tone Detection test failed The Fax Line Condition test failed The Fax Hardware Test failed Solution e Turn off the HP All in One by using the On button located on the control panel and then unplug the power cord from the back of the HP All in One After a few seconds plug the power cord back in and turn the power on Run the test again
110. firmation and activity reports CCITT ITU Group 3 fax with Error Correction Mode 33 6 Kbps transmission 3 seconds per page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution take longer and use more memory e Ring detect with automatic fax answering machine switching 6 E p 2 T lt o Photo dpi Very Fine dpi Fine dpi Standard dpi Black 196 x 203 8 bit 300 x 300 196 x 203 196 x 98 grayscale Color 200 x 200 200 x 200 200 x 200 200 x 200 Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain compliant interface Resolution 2400 x 4800 ppi optical up to 19 200 ppi enhanced Color 16 bit per RGB color 48 bit total Maximum scan size from glass 216 x 297 mm 8 5 x 11 7 inches Physical specifications e Height 236 mm 9 29 inches e Width 456 mm 17 95 inches e Depth 326 mm 12 83 inches e Weight 7 66 kg 16 9 pounds Power specifications e Maximum power consumption 60 W e Idle state power consumption 8 5 W 150 HP Officejet 6300 All in One series e Input voltage AC 100 to 240 VAC 1A 50 60 Hz grounded e Output voltage 32 Vdc 900 mA 16Vdc 600 mA Environmental specifications e Recommended operating temperature range 15 to 32 C 59 to 90 F e A
111. following items in the box complete description of symptoms for service personnel samples of print quality problems are helpful of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you be reached during the day 79 gt ai E E Ld lt E 2 4 i 55 a User Guide 145 Chapter 13 E 2 zi 5 gt z 146 HP Officejet 6300 All in One series 14 Technical information The technical specifications and international regulatory information for the HP All in One are provided in this section System requirements Software system requirements are located in the Readme file Paper specifications This section contains information about paper tray capacities paper sizes and print margin specifications Ly Paper tray capacities E 3 Paper weight Input tray Output tray Document feeder tray gt Plain paper 16 to 24 Ib 60 up to 100 up to 50 up to 35 8 to 90 gsm 20 Ib paper 20 Ib paper 9 Legal paper 20 to 24 Ib 75 up to 100 up to 50 up to 20 to 90 gsm 20 Ib paper 20 Ib paper Cards up to 110 Ib 40 10 N A index 200 gsm Envelopes 20 to 24 Ib 75 15 10 N A to 90 gsm Transparency film N A 25 25 or fewer N A Labels N A 20 20 N A 4x 6 inch photo up to 145 Ib 30 10
112. for example If an error condition occurs that prevents the HP All in One from printing for example the HP All in One runs out of paper the HP All in One will stop answering incoming fax calls ES Note If Backup Fax Reception is enabled and you turn off the HP All in One all faxes stored in memory are deleted including any unprinted faxes that you might have received while the HP All in One was in an error condition You will need to contact the senders to ask them to resend any unprinted faxes For a list of the faxes you have received print the Fax Log The Fax Log is not deleted when the HP All in One is turned off To set backup fax reception from the control panel 1 2 Press Setup Press 5 and then press 5 again This selects Advanced Fax Setup and then selects Backup Fax Reception Press to select On On Error Only or Off Press OK Reprint received faxes from memory 76 If you set the Backup Fax Reception mode to On the HP All in One stores faxes it receives in memory whether the device has an error condition or not ET Note After the memory becomes full the HP All in One overwrites the oldest printed faxes as it receives new faxes If all the stored faxes are unprinted the HP All in One will not receive any more fax calls until you print or delete the faxes from memory You might also want to delete the faxes in memory for Security or privacy purposes Depending on the sizes of the faxes in
113. fore you begin faxing make sure you have set up the HP All in One properly for faxing You might have already done this as part of the initial setup by using either the control panel or the software that came with the HP All in One You can verify the fax is set up correctly by running the fax setup test from the control panel You can access this test from the Setup menu e Senda fax e Receive a fax e Print reports e Stop faxing Send a fax You can send a fax in a variety of ways Using the control panel you can send a black and white or color fax from the HP All in One You can also send a fax manually from an attached phone This allows you to speak with the recipient before sending the fax e Send a basic fax e Send a fax manually from a phone e Send a fax using monitor dialing Send a basic fax You can easily send a single or multiple page black and white fax by using the control panel as described here Note If you need printed confirmation that your faxes were successfully sent EA enable fax confirmation before sending any faxes Tip You can also send a fax manually from a phone or by using monitor dialing These features allow you to control the pace of your dialing They are also useful when you want to use a calling card to charge the call and you need to respond to tone prompts while dialing To send a basic fax from the control panel 1 Load your originals print side up into the document fee
114. ftware features The different connection options available to you are described in the following sections Supported connection types Connect using a USB cable Connect using Ethernet Connect using the HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology Set Bluetooth security for the HP All in One Use a Bluetooth connection to print from your computer Use printer sharing HP Officejet 6300 All in One series Supported connection types Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a All features are supported except Follow the Setup Guide for detailed USB cable to the rear Webscan instructions USB 2 0 HS port on the HP All in One Ethernet wired Up to five computers All features are Follow the connection connected to an HP All in One using a hub or router supported including Webscan instructions in the Setup Guide and then see Connect to a network in this User Guide for further instructions HP bt450 Printer and PC Adapter with Bluetooth Wireless One Bluetooth device or computer Printing from a Bluetooth device such as a PDA Follow the instructions in Connect using the Technology camera phone or HP bt450 Printer and Bluetooth enabled PC Adapter with computer Bluetooth Wireless Technology Printer
115. g the HP All in One from accessing your computer Solution Temporarily disable the VPN before proceeding with the installation ET Note The HP All in One functionality will be limited during VPN sessions Cause The Ethernet cable is not plugged in to the router switch or hub or the cable is defective Solution Reinsert the cables Or if necessary try a different cable Cause HP All in One is assigned an AutolP address instead of DHCP Solution The HP All in One is not connected properly to the network Check the following Make sure all cables are connected properly and securely If the cables are connected properly your access point router or home gateway might not be sending an address If this is the case you might need to reset the HP All in One e Make sure the HP All in One is on the correct network E Em o o Cause HP All in One is on the wrong subnet or gateway Solution Print a network configuration page and verify that the router and HP All in One are on the same subnet and gateway For more information see the onscreen Help that came with the HP All in One Cause TheHP All in One is not turned on Solution Turn on the HP All in One Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP All in One If the HP All in One is not set up properly for faxing you might experience problems when sending
116. g the power cord into a grounded power outlet surge protector or power strip lt Y E a 2 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet e Ifyou are using a power strip make sure the power strip is on Or try plugging the HP All in One directly into a grounded power outlet e Testthe power outlet to make sure it is working Plug in an appliance that you know works and see if the appliance has power If not then there might be a problem with the power outlet e plugged the HP All in One into a switched outlet make sure the switch is on If it is switched to but still does not work then there might be a problem with the power outlet Cause You pressed the On button too quickly Solution The HP All in One might not respond if you press the On button too quickly Press the On button once It might take a few minutes for the HP All in 104 HP Officejet 6300 All in One series One to turn on If you press the On button again during this time you might turn the device off Warning If the HP All in One still does not turn on it might have a mechanical failure Unplug the HP All in One from the power outlet and contact HP Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support I connected the USB cable but am having problems using the
117. g them in e mail messages e Create a photographic inventory of your house or office e Archive treasured photos in an electronic scrapbook Scan an image Stop scanning Scan an image User Guide You can start a scan from your computer or from the HP All in One This section explains how to scan from the control panel of the HP All in One only To use the scan features the HP All in One and computer must be connected and turned on The HP Photosmart Software Windows or HP Photosmart Mac Software Mac must also be installed and running on your computer prior to scanning Windows computer look for the HP Digital Imaging Monitor icon in the Windows system tray at the lower right side of the screen near the time to verify the software is running Note Closing the HP Digital Imaging Monitor icon in the Windows System tray can cause the HP All in One to lose some of its scan functionality and result in the No Connection error message If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software e Mac the software is always running 1 Tip You can use the HP Photosmart Software Windows or HP Photosmart p T in Mac Software Mac to scan images including panorama images Using this software you can also edit print and even share your scanned images For more information see the onscreen Help that came with the HP All in One 83
118. gnificantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following website www energystar gov User Guide 151 6 E 2 E T o E Chapter 14 Paper use This product is suited for the use of recycled paper according to DIN 19309 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact their local HP Customer Care Center Hardware recycling program HP offers an increasing number of product return and recycling programs in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products
119. he Bluetooth drivers are installed automatically If you are prompted to select a Bluetooth profile select HCRP If your computer has Bluetooth built in just make sure the computer is started On the Windows taskbar click Start and then click Printers and Faxes Double click the Add Printer icon Click Next and then select A Bluetooth Printer Follow the onscreen instructions to finish the installation Print as you would to any printer To install and print using the Widcomm stack 1 Make sure that you have installed the HP All in One software on the computer 2992 9 Note The purpose of installing the software is to make sure the printer Ez driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to the HP All in One install the USB connection first For more information see the Setup Guide However if you do not want a USB connection select Directly to the 27 z a S 5 3 z E En it Chapter 3 computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen Attach an HP bt450 to the front USB port of the HP All in One Click the My Bluetooth Places icon on the desktop or in the taskbar Click View d
120. he reorder number for all the print cartridges You can order print cartridges online from the HP website Additionally you can contact a local HP reseller to find out the correct print cartridge reorder numbers for your device and purchase print cartridges To order HP papers and other supplies go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Note Ordering print cartridges online is not supported in all countries regions If it is not supported in your country region contact a local HP reseller for information about purchasing print cartridges To order print cartridges through the HP Photosmart Software 1 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Note You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device 2 Click the Estimated Ink Levels tab 3 Click Print Cartridge Ordering Information The print cartridge reorder numbers appear 4 Click Order Online HP sends detailed printer information including model number serial number and ink supply levels to an authorized online reseller The supplies you need are preselected you can change quantities add or remove items and then check out n c
121. hoot problems with the network connections For definitions of networking terms and information on printing or changing the network settings refer to the onscreen Help that came with the HP All in One If you want to See this section Connect to a wired Ethernet network Wired network setup Install the HP All in One software for Install the software for a network use in a network connected environment connection z a gt S 5 Add connections to more computers Connect to additional computers on a the network network Change the HP All in One from a USB Change the HP All in One from a USB connection to a network connection connection to a network connection Note Use the instructions in this section if you first installed the HP All in One with a USB connection and you now want to change to wired Ethernet network connection Find troubleshooting information Network setup troubleshooting Wired network setup This section describes how to connect the HP All in One to an Ethernet router switch or wireless router using an Ethernet cable and install the HP All in One software for a network connection This is known as a wired or Ethernet network User Guide 29 3 What you need for a wired network Before you connect the HP All in One to a network make sure you have all of the required materials QA functional Ethernet n
122. iber line DSL service make sure that you have a DSL filter connected or you will not be able to fax successfully For more information see Case B Set up the HP All in One with DSL e Make sure the HP All in One is not connected to a telephone wall jack that is set up for digital phones To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones e Ifyou are using either a private branch exchange PBX or an integrated services digital network ISDN converter terminal adapter make sure the HP All in One is connected to the correct port and the terminal adapter is set to the correct switch type for your country region if possible For more D lt Y E a 2 122 HP Officejet 6300 All in One series information see Case C Set up the HP All in One with a PBX phone system or an ISDN line e If the HP All in One shares the same phone line with a DSL service the DSL modem might not be properly grounded If the DSL modem is not properly grounded it can create noise on the phone line Phone lines with poor sound quality noise can cause faxing problems You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise turn off your DSL modem and completely remove power f
123. ice preferences such as the language used to display messages and the date and time on the display You can also restore the device settings to what they were when you purchased your device This will erase any new defaults you have set e Set your language and country region e Setthe date and time e Adjustthe volume Set your language and country region The language and country region setting determines which language the HP All in One uses to show messages on the display Usually you set the language and country region when you first set up the HP All in One However you can change the setting at any time by using the following procedure m ER o p s To set your language and countrylregion 1 Press Setup 2 Press 7 and then press 1 This selects Preferences and then selects Set Language amp Country Region 3 Press 4 or gt to scroll through the languages When the language you want to use appears press OK 4 When prompted press 1 for Yes or 2 for No 5 Press 4 or gt to scroll through the countries regions When the country region you want to select appears press OK 6 When prompted press 1 for Yes or 2 for No Set the date and time You can set the date and time from the control panel The date and time format is based on the language and country region setting When you send a fax the current date and time are transmitted along with your name and fax number as part of the fax header
124. in One 1 Insert the HP bt450 into the front USB port shown in the graphic below 2 Some Bluetooth devices exchange device addresses when they communicate with each other and establish a connection Also some Bluetooth devices display the name of the printer when connected If you do not want the default name displayed as the name of the HP All in One you can change the device name Do the following as appropriate To find out the device address of the HP All in One a Press Setup b Press 9 and then press 1 This selects Bluetooth and then selects Device Address The Device Address appears which is read only enter the address into your device follow the instructions that came with your Bluetooth device 5 z E En it To change the device name of the HP All in One from the default a Press Setup b Press 9 and then press 2 This selects Bluetooth and then selects Device Name Note The HP All in One ships with the predefined name of Officejet 6300 Series Use the keypad to enter a new name d When you have finished entering a name for the HP All in One press OK 24 HP Officejet 6300 All in One series 3 The name you entered will appear on your Bluetooth device when you connect to the HP All in One to print Press OK to exit the Setup menu Set Bluetooth security for the HP All in One You can enable printer security settings through the Bluetooth menu on the HP
125. inals from the document feeder tray 2 Liftthe automatic document feeder cover 1 This provides easy access to the rollers 2 and separator pad 3 as shown below 1 Automatic document feeder cover 2 Rollers 3 Separator pad 3 Lightly dampen a clean lint free cloth with distilled water then squeeze any excess liquid from the cloth HP Officejet 6300 All in One series 4 Usethe damp cloth to wipe any residue off the rollers or separator pad Note Ifthe residue does not come off using distilled water try using isopropyl rubbing alcohol 5 Close the cover of the automatic document feeder Print cartridge troubleshooting Ifyou are experiencing problems with printing you might have a problem with one of the print cartridges To troubleshoot print cartridges 1 Remove the black print cartridge from the slot on the right Do not touch the ink nozzles or the copper colored contacts Check for possible damage to the copper colored contacts or ink nozzles Make sure the plastic tape has been removed If it is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab 2 Reinsert the print cartridge by sliding it forward into the slot Then push the print cartridge forward until it clicks into the socket E Em Ez o o 3 e Repeat steps 1 and 2 for the tri color print cartridge on the left side 4 Ifthe problem persists pr
126. ing printer sharing The computer directly connected to the HP All in One acts as the host for the printer and has full software functionality The other computer which is referred to as a client has access only to the print features You must perform other functions from the host computer or from the control panel on the HP All in One To enable printer sharing on a Windows computer gt Refer to the user guide that came with your computer or see the Windows onscreen Help HP Officejet 6300 All in One series To enable printer sharing on a Mac 1 On both the client and host computers do the following a Click System Preferences in the Dock or from the Apple menu choose System Preferences The System Preferences dialog appears b Inthe Internet amp Network area click Sharing c Fromthe Services tab click Printer Sharing 2 Onthe host computer do the following a Click System Preferences in the Dock or from the Apple menu choose System Preferences The System Preferences dialog appears b Inthe Hardware area click Print amp Fax c Doone ofthe following depending on your OS OS 10 2 8 or 10 3 x From the Printing tab click the check box to Share my printers with other computers OS 10 4 Click Sharing click the check box to Share this printer with other computers and then select the printer to share Connect to a network This section describes how to connect the HP All in One to a network and troubles
127. ing service features and delivery 140 HP Officejet 6300 All in One series 61 56 45 43 03 3335 9800 Argentina Buenos Aires Argentina 54 11 4708 1600 0 800 555 5000 1588 3003 Australia Australia out of warranty 1300 721 147 1902 910910 900 40 006 900 40 007 0 16 min 1800 88 8588 Osterreich 43 1 86332 1000 0810 0010000 in country Mexico Mexico City Mexico 55 5258 9922 01 800 472 68368 22 404747 Sil 17212049 dal Belgi Belgique 070 300 005 070 300 004 Nederland 0900 2020 165 0 20 min New Zealand 0800 441 147 Brasil Sao Paulo Brasil 55 11 4004 7751 0 800 709 7751 1 3204 999 46 0 77 120 4765 Canada Mississauga 905 206 4663 1 800 474 6836 1 800 711 2884 009 800 54 1 0006 Central America amp The Caribbean www hp com support 0 800 10111 63 2 867 3551 1800 1441 0094 Chile 800 360 999 0 801 800 235 rh E 86 10 6868 980 800 810 3888 808 201 492 Puerto Rico 1 877 232 0589 Colombia Bogota Colombia 571 606 9191 01 8000 51 4746 8368 Rep blica Dominicana 1 800 711 2884 Rom nia 0801 033 390 Costa Rica 0 800 011 1046 Cesk republika 810 222 222 095 777 3284 812 332 4240 Danmark 45
128. ings e Stop a print job Print from a software application Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application Windows 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 If you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the appropriate options for your print job by using the features available in the Advanced Paper Quality Effects Finishing and Color tabs Click OK to close the Properties dialog box Click Print or OK to begin printing DEO To print from a software application Mac 1 Make sure you have paper loaded in the input tray 2 Fromthe File menu in your software application choose Page Setup 3 Make sure the HP All in One is the selected printer 4 Specify the page attributes Choose the paper size Select the orientation Enterthe scaling percentage 5 Click OK 6 Fromthe File menu in your software application choose Print The
129. int a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information 5 Ifthe self test report shows a problem clean the print cartridges If the problem persists clean the copper colored contacts of the print cartridges If you are still experiencing problems with printing determine which print cartridge is experiencing the problem and replace it For more information see Replace the print cartridges Print a self test report Clean the print cartridges Clean the print cartridge contacts User Guide 131 Chapter 11 o 5 lt Y amp a 3 132 HP Officejet 6300 All in One series 12 Order supplies You can order HP products such as recommended types of paper and print cartridges online from the HP website Order paper or other media Order print cartridges Order accessories Order other supplies Order paper or other media To order HP papers and other supplies such as HP Premium Photo Papers or HP All in One Paper go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order print cartridges For a list of print cartridge numbers see the back cover of this guide You can also use the software that came with the HP All in One to find out t
130. itter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack e f your telephone system is not using a standard dial tone such as some PBX systems this might cause the test to fail This will not cause a problem sending or receiving faxes Try sending or receiving a test fax e Check to make sure the country region setting is set appropriately for your country region If the country region setting is not set or is set incorrectly the test might fail and you might have problems sending and receiving faxes e Make sure you connect the HP All in One to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the HP All in One to an analog phone line and try sending or receiving a fax e Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you plug in the phone cord that came with the HP All in One run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the HP All in One is ready for faxing If
131. iving faxes ES Note If your home or office setup is not described in this section set up the 36 HP Officejet 6300 All in One series Other equipment services sharing your fax line Recommended fax setup for parallel type phone systems Recommended fax setup for serial type phone systems None You answered No to all questions Case A Separate fax line no voice calls received Case A Separate fax line no voice calls received DSL service You answered Yes to question 1 only Case B Set up the HP All in One with DSL Case B Set up the HP All in One with DSL PBX or ISDN system You answered Yes to question 2 only Case C Set up the HP All in One with a PBX phone system or an ISDN line Case C Set up the HP All in One with a PBX phone system or an ISDN line Distinctive ring service You answered Yes to question 3 only Case D Fax with a distinctive ring service on the same line Case D Fax with a distinctive ring service on the same line Voice calls You answered Yes to question 4 only Case E Shared voice fax line Case E Shared voice fax line Voice calls and voice mail service You answered Yes to questions 4 and 7 only Case F Shared voice fax line with voice mail Case F Shared voice fax line with voice mail Computer dial up modem You answered Yes to question 5 only Case G Fax line shared with computer dial
132. k Contact HP for information on calling for technical support This website also offers technical support drivers supplies ordering information and other options such as e Access online support pages e Send HP an e mail message for answers to your questions e Connect with an HP technician by using online chat e Check for software updates 79 gt ai E 2 Ld lt E 2 4 i Support options and availability vary by product country region and language Before you call HP customer support Software programs from other companies might be included with the HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company 3335 Note This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan Ifyou need to contact HP Customer Support do the following before you call 1 Make sure that a TheHP All in One is plugged in and turned on b specified print cartridges are installed correctly recommended paper is properly loaded in the input tray 2 Reset the HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button 3 To find
133. k of your answering machine at the OUT port phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the HP All in One You can use standard phone cords for these connections ES Note If your answering machine does not let you connect an external z a e 5 6 If your modem software is set to receive faxes to your computer automatically turn off that setting Note If you do not turn off the automatic fax reception setting in your modem software the HP All in One will not be able to receive faxes 7 Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings 9 Change the Rings to Answer setting on the HP All in One to the maximum number of rings supported by your device The maximum number of rings varies by country region 10 Run a fax test When the phone rings your answering machine will answer after the number of rings you have set and then play your recorded greeting The HP All in One monitors the call during this time listening for fax tones If incoming fax tones are detected the HP All in One will emit fax reception tones and receive the fax if there are no fax User Guide 51 E 2 ES En 5 3 52 tones the HP All in One stops monitoring the line and your answering machine record a voice message Case K Sh
134. l in One features E Em o o Additional sources of information are also available for helping you troubleshoot issues you might have with the HP All in One or HP Photosmart Software See Find more information If you are unable to solve the problem using the onscreen Help or HP websites call HP Support using the number for your country region View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems e From a Windows computer you can access the Readme file by clicking Start pointing to Programs or All Programs pointing to HP pointing to OfficeJet All In One 6300 series and then clicking Readme e From you can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM User Guide 103 11 Setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware software and fax setup Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All in One hardware The HP All in One will not turn on Cause HP All in One is not properly connected to a power supply Solution e Make sure the power cord is firmly connected to both the HP All in One and the power adaptor Plu
135. l in One on the network you will not need to configure it again when you add additional computers For more information see Install the software for a network connection Change the HP All in One from a USB connection to a network connection If you first install the HP All in One with a USB connection you can later change to an Ethernet network connection If you already understand how to connect to a network you can use the general directions below To change a USB connection to a wired Ethernet connection 1 Unplug the USB connection from the back of the HP All in One 2 Connect an Ethernet cable from the Ethernet port on the back of the HP All in One to an available Ethernet port on the router switch or wireless router 3 Run the installation CD choose Add a Device then choose Through the network 4 Windows only When the installation is complete open Printers and Faxes in the Control Panel and delete the printers from the previous USB installation zu z a gt m 5 For more information see e Connect the HP All in One to the network e Install the software for a network connection Fax setup After completing all the steps in the Setup Guide use the instructions in this section to complete your fax setup Please keep your Setup Guide for later use In this section you will learn how to set up the HP All in One so that faxing works successfully with equipment and services you might already h
136. lack and white copies on a variety of paper types including transparencies You can enlarge or reduce the size of an original to fit a specific paper size adjust the darkness of the and use special features to make high quality copies of photos including borderless copies Lo Tip For the best copy performance on standard copy projects set the paper 9 size to Letter or A4 the paper type to Plain Paper and the copy quality to Fast e a copy e Change the copy settings e Make a 10x 15 cm 4 x 6 inch borderless copy of a photo e Stop copying Make a copy You can make quality copies from the control panel Load multiple page originals into the document feeder tray To make a copy from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original print side down on the right front corner of the glass or print side up in the document feeder tray If you use the document feeder tray place the pages so that the top edge of the document goes in first 3 Doone ofthe following Press Start Copy Black to initiate a black and white copy job Press Start Copy Color to initiate a color copy job black and white copy of the color original while pressing Start Copy Color produces a full color copy of the color original ET Note If you have a color original pressing Start Copy Black produces a Change the copy settings You can customize the copy settings of the HP All in O
137. lass with a chamois or cellulose sponge to prevent spotting 4 Plugin the power cord and then turn on the HP All in One User Guide 91 10 To clean the glass strip inside the automatic document feeder 1 Turn off the HP All in One and unplug the power cord time might be erased You might need to reset the date and time later when you plug the power cord back in Note Depending how long the HP All in One is unplugged the date and 2 Liftthe cover of the automatic document feeder ED lt 8 gt There is a glass strip under the automatic document feeder 92 HP Officejet 6300 All in One series 5 Clean the glass strip with a soft cloth or sponge slightly moistened with nonabrasive glass cleaner Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass since they can damage it Do not place or spray liquid directly on the glass The liquid might seep under the glass and damage the device 6 Lower the automatic document feeder mechanism and then close the cover of the automatic document feeder Close the lid 8 Plug in the power cord and then turn on the HP All in One 2 Clean the lid backing User Guide Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One To clean the lid backing 1 Turn off the HP All in One unplug the power cord and
138. lect High High level security requires authentication Passkey authentication is now set for the HP All in One 25 zu z a S 5 3 Set the HP All in One to be invisible to Bluetooth devices You can set the HP All in One to be either Visible to all Bluetooth devices public or Not visible to any private e Visible to all Any Bluetooth device within range can print to the HP All in One e Notvisible Only Bluetooth devices that have stored the device address of the HP All in One can print to it ES Note The HP All in One ships with a default accessibility level of Visible to all To set the HP All in One to be Not visible 1 Press Setup on the control panel of the HP All in One 2 Press 9 and then press 4 This selects Bluetooth and then selects Visibility 3 Press gt to select Not visible and then press OK The HP All in One is inaccessible to Bluetooth devices that have not stored its device address Reset Bluetooth settings on the HP All in One You can reset all of the Bluetooth settings on the HP All in One to the factory defaults Note Only select Reset Bluetooth if you want all of the HP All in One Ez Bluetooth settings returned to factory defaults To reset the Bluetooth settings 1 Press Setup on the control panel of the HP All in One 2 Press 9 and then press 6 This selects Bluetooth and then selects Reset Bluetooth Use a Bluetooth connection to print from
139. lling software Make sure you follow the steps in the Setup Guide in order Note To take full advantage of the features on the HP All in One you might need to perform additional setup or set additional preferences described in the User Guide you are reading For more information see Finish setting up the HP All in One If you have problems during setup see Troubleshooting in the last section of the Setup Guide or see Troubleshooting information in this User Guide aj E EY El E El 5 User Guide This User Guide contains information on how to use your HP All in One including troubleshooting tips and step by step instructions It also provides additional setup instructions to supplement those in the Setup Guide HP Photosmart Software Tour Windows The HP Photosmart Software Tour is a fun interactive way to get a brief overview of the software included with your HP All in One You ll learn how the software you installed with your HP All in One can help you edit organize and print your photos Onscreen Help The onscreen Help provides detailed instructions on features of your HP All in One that are not described in this User Guide including features that are only available using the software you installed with your HP All in One HP Photosmart Software Help Windows e The Get the most out of your help topic provides information about using the onscreen H
140. llowable operating temperature range 5 to 40 C 41 to 104 F e Humidity 1596 to 8096 RH non condensing Non operating Storage temperature range 40 to 60 C 40 to 140 F In the presence of high electromagnetic fields it is possible the output from the HP All in One might be slightly distorted HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields If you have Internet access you can get acoustic information from the HP website Go to www hp com support Memory specifications Memory specifications up to 10 MB ROM 64 MB DDR Environmental product stewardship program This section provides information on protecting the environment ozone production energy consumption paper use plastics material safety data sheets and recycling programs This section contains information about environmental standards E o e 3 t o 3 Protecting the environment Hewlett Packard is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html Ozone production This product generates no appreciable ozone gas O3 Energy consumption Energy usage drops si
141. m software is set to receive faxes to your computer automatically turn off that setting Note If you do not turn off the automatic fax reception setting in your modem software the HP All in One will not be able to receive faxes User Guide 47 3 6 Now you need to decide how you want the HP All in One to answer calls automatically or manually If you set up the HP All in One to answer calls automatically it answers all incoming calls and receives faxes The HP All in One will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the HP All in One answers the call To set up the HP All in One to answer calls automatically turn on the Auto Answer setting If you set up the HP All in One to answer faxes manually you must be available to respond in person to incoming fax calls or the HP All in One cannot receive faxes To set up the HP All in One to answer calls manually turn off the Auto Answer setting 7 Runa fax test If you pick up the phone before the HP All in One answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually Case I Shared voice fax line with answering machine If you receive both voice calls and fax calls at the same phone number and you also have an answering machine that answers voice calls at this phone number set up the HP All in One as d
142. memory you can reprint up to eight of the most recently printed faxes if they are still in memory For example you might need to reprint your faxes if you lost the copy of your last printout To reprint faxes in memory from the control panel 1 2 3 Make sure you have paper loaded in the input tray Press Setup Press 6 and then press 5 This selects Tools and then selects Reprint Faxes in Memory HP Officejet 6300 All in One series The faxes are printed in the reverse order they were received with the most recently received fax printed first and so on 4 Ifyou want to stop reprinting the faxes in memory press Cancel To delete all the faxes in memory from the control panel gt Turn off the HP All in One by pressing the On button All faxes stored in memory will be deleted from memory when you turn off the power to the HP All in One ES Note You can also delete any faxes stored in memory by selecting Clear Fax Log from the Tools menu To do so press Setup press 6 and then press 7 Print reports Print fax User Guide You can set up the HP All in One to print error reports and confirmation reports automatically for each fax you send and receive You can also manually print system reports as you need them these reports provide useful system information about the HP All in One By default the HP All in One is set to print a report only if there is a problem with sending or receiving a fax A confirmation
143. message that indicates whether a fax was successfully sent appears briefly on the display after each transaction e Print fax confirmation reports e Print fax error reports confirmation reports If you need printed confirmation that your faxes were successfully sent follow these instructions to enable fax confirmation before sending any faxes Select either On Fax Send or Send amp Receive The default fax confirmation setting is Off This means that the HP All in One will not print a confirmation report for each fax sent or received A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction To enable fax confirmation from the control panel 1 Press Setup 2 Press 2 and then press 3 This selects Print Report and then selects Fax Confirmation 3 Press j gt to select one of the following and then press OK Off Does not print a fax confirmation report when you send and receive faxes successfully This is the default setting On Fax Send Prints a fax confirmation report for every fax you send 77 6 On Fax Receive Prints a fax confirmation report for every fax you receive Send amp Receive Prints a fax confirmation report for every fax you send and receive lt Lo Tip If you choose On Fax Send or Send amp Receive and scan your fax 2M to send from memory you can include an image of the first page of th
144. nd fax 71 start copy black 5 color 5 start fax black 5 color 5 stop copy 81 fax 78 printjob 68 scan 84 storage device connect 86 subscriber identification code 56 symbols enter 8 system requirements 147 technical information copy specifications 149 environmental specifications 151 fax specifications 150 memory card specifications 149 paper sizes 147 paper specifications 147 paper tray capacities 147 physical specifications 150 power specifications 150 print margin specifications 148 print specifications 148 scan specifications 150 system requirements 147 weight 150 telephone receive fax 74 send fax 72 telephone line answer ring pattern 55 telephone numbers customer support 139 telephone wall jack fax 117 test dialtone 119 fax hardware test 116 fax line condition 120 fax port 117 fax setup 55 fax test failed 116 phone cord 117 telephone wall jack 117 text enter 8 time 21 transparencies load 64 specifications 147 troubleshoot blocked carriage 109 fax 115 fax problems 123 124 126 hardware installation 104 incorrect measurements 106 jams paper 65 109 language display 106 network setup 114 operational tasks 127 paper 127 print cartridges 106 131 printer not found 115 Readme file 103 receive faxes 121 resources 13 send faxes 121 setup 104 software installation 109 TCP IP 114 USB cable 105 two wire phone cord 121 127 U uninstall software 112 upgrade to network 33 USB cable i
145. ne to handle nearly any task When you change copy settings the changes are for the current copy job only You must set the changes as defaults for the settings to apply to all future copy jobs To change the copy settings for the current job only 1 Inthe Copy area press Menu repeatedly to display the appropriate options The following options are available Number of Copies Copy Paper Size User Guide 79 do9 7 Paper Type Lighter Darker Enhancements Set New Defaults Press the gt until the appropriate setting appears 3 Doone ofthe following To change more settings press Menu This selects the current setting and displays the next option start the copy job press Start Copy Color or Start Copy Black N To save the current settings as defaults for future jobs 1 Make any needed changes to the settings in the Copy Menu 2 Inthe Copy area press Menu repeatedly until Set New Defaults appears 3 Press gt until Yes appears and then press OK Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo For the best quality when copying a photo load photo paper in the input tray and change your copy settings for the correct paper type and photo enhancement You might also want to use the photo print cartridge for superior print quality With the tri color and photo print cartridges installed you have a six ink system To make a borderless copy of a photo fr
146. ng e View your photos from a memory card or a storage device in an index sheet format e Print selected photos easily from a memory card or a storage device Text and symbols You can use the control panel keypad to enter text and symbols when you set up speed dial entries and the fax header information 8 HP Officejet 6300 All in One series You can also enter symbols from the keypad when you dial a fax or phone number When the HP All in One dials the number it will interpret the symbol and respond accordingly For example if you enter a dash in the fax number the HP All in One will pause before dialing the remainder of the number A pause is useful if you need to access an outside line before dialing the fax number MO9IAI9AQ e Enter text using the keypad on the control panel e Available symbols for dialing fax numbers Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel To enter text 1 Press the keypad numbers that correspond to the letters of a name For example the letters a b and c correspond to the number 2 as shown on the button below s Lo Tip Press a button multiple times to see the available characters 710 Depending on your language and country region setting other characters 7 might be available in addition to the ones shown on the keypad 2 After the correct letter appears wait for the cursor to advance automatically to the right o
147. ng in menus on the display Solution You might have selected the incorrect country region when setting up the HP All in One The country region you select determines the paper sizes shown on the display To change the country region you must reset the language settings You can change the language settings at any time from the Setup Menu For more information see Set your language and country region received a message on the display to align the print cartridges Solution The HP All in One prompts you to align cartridges every time you install a new print cartridge For more information see Align the print cartridges lt Y E a 2 Note If you remove and reinstall the same print cartridge the HP All in One will not prompt you to align the print cartridges The HP All in One remembers the alignment values for that print cartridge so you do not need to realign the print cartridges I received a message on the display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the input tray for example colored paper paper with text on it or certain recycled paper Solution Load unused plain white letter or A4 paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your 106 HP Officejet 6300
148. ngs e Recommended papers for printing and copying e Papers to avoid Recommended papers for printing and copying If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing If you are printing photos for example load HP Premium or HP Premium Plus photo paper in the input tray To order HP papers and other supplies go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page ES Note At this time this portion of the HP website is available in English only Papers to avoid Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Papers to avoid for all print and copy jobs e Any size paper other than those listed in the technical specifications chapter of your User Guide e Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Highly textured stock such as linen It might not print evenly and the ink can bleed into these papers e Extremely smooth shiny or coated papers not specifically designed for the HP All in One They can jam the HP All in One or repel the ink e Multi part forms such as duplic
149. nnect only to the analogue public switched telephone network PSTN Please connect the TAE N telephone connector plug provided with the HP All in One into the wall socket TAE 6 code N This HP fax product can be used as a single device and or in combination in serial connection with other approved terminal equipment Ger uschemission LpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 User Guide 155 14 Notice to users in Korea ASA rui Ba 7171 0 7 7 HY47222 sam Ae SSS 27 Zio SE GE AAA ASS Declaration of conformity European Economic Area The Declaration of Conformity in this document complies with ISO IEC Guide 22 and EN 45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community lt 6 E 2 7 2 o o E 156 HP Officejet 6300 All in One series HP Officejet 6300 All in One series declaration of conformity e DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 invent Manufacturer s Name Hewlett Packard Company Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 USA Regulatory Model Number SDGOB 0506 Declares that the product Product Name HP Officejet 6300 series Power Adapters HP part 0957 2175 amp 0957 2176 Conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 200
150. nstallation 105 USB port speed 23 V videos HP Officejet 6300 All in One series Index print selected 88 select 87 voice mail set up with fax 44 52 volume adjust 22 w wall jack test fax 117 warranty 137 wireless router 30 X xD memory 85 User Guide 163 164 HP Officejet 6300 All in One series
151. nt cartridge troubleshooting The troubleshooting section in the onscreen Help contains more complete troubleshooting tips for some of the most common issues associated with the HP All in One For more information see Use the onscreen Help If you have Internet access you can get help from the HP website at www hp com support The website also provides answers to frequently asked questions Paper troubleshooting To help avoid paper jams only use paper types that are recommended for the HP All in One For a list of recommended papers go to www hp com support User Guide 127 lt lt Y E a 2 Chapter 11 128 Do not load curled or wrinkled paper or paper with bent or torn edges into the input tray If paper does become jammed in your device follow these instructions to clear the paper jam Clear paper jams Ifthe paper was loaded in the input tray you might need to clear the paper jam from the rear door Paper can also jam in the automatic document feeder Several common actions can cause paper to jam the automatic document feeder e Placing too much paper in the document feeder tray The document feeder tray holds a maximum of 35 sheets of plain paper e Using paper that is too thick or too thin for the HP All in One e Trying to add paper to the document feeder tray while the HP All in One is feeding pages To clear a paper jam from the rear door 1 Press in the tab on the
152. nt that uses the same phone line as the HP All in One might be in use Make sure extension phones phones on the same phone line but not connected to the HP All in One or other equipment are not in use or off the hook For example you cannot use the HP All in One for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send e mail or access the Internet E Em o o The HP All in One is having problems sending and receiving faxes Solution Make sure the HP All in One is turned on Look at the display on the HP All in One If the display is blank and the On light is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One After turning on the HP All in One HP recommends you wait five minutes before sending or receiving a fax The HP All in One cannot send or receive faxes while it is initializing after being turned on Solution e Make sure you used the phone cord supplied in the box with the HP All in One to connect to the telephone wall jack One end of the phone cord should User Guide 121 Chapter 11 be connected to the port labeled 1 LINE on the back of the HP All in One and the other end to your telephone wall jack as shown below 1 Telephone wall jack 2 Use the phone cord supplied in the box
153. ntial instead HP Photosmart Essential provides less functionality than the HP Photosmart Premier software but it requires less space and memory on your computer For more information about installing the HP Photosmart Essential software see the Setup Guide that came with the HP All in One A red X appears on the USB connect prompt Solution Normally a green check appears indicating that the plug and play is successful A red X indicates that the plug and play failed lt Y Q Q 2 Do the following 1 Verify that the control panel faceplate is firmly attached unplug the HP All in One power cord and then plug it in again 2 Verify that the USB cable and power cord are plugged in 110 HP Officejet 6300 All in One series 3 Click Retry to retry the plug and play setup If this does not work continue to the next step 4 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again Donotattach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters 9 8 feet or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted 6 If you are using a Windows computer open the HP Solution Center and check for the essential icons Scan Picture Scan D
154. o not have the Microsoft stack on your computer Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack e Widcomm stack If you have an HP computer with Bluetooth built in or if you have installed an HP bt450 then your computer has the Widcomm stack If you have an HP computer and plug in an HP bt450 it will install automatically using the Widcomm stack To install and print using the Microsoft stack 1 Make sure that you have installed the HP All in One software on the computer 1395 Note The purpose of installing the software is to make sure the printer Ez driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to the HP All in One install the USB connection first For more information see the Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen 2 Attach an HP bt450 to the front USB port of the HP All in One 3 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If you have Windows XP with Service Pack 2 installed t
155. o save photos to your computer 18 Start Scan Starts a scan job and sends it to the destination you selected using the Scan To button 19 Proof Sheet Prints a proof sheet when a memory card has been inserted in a memory card slot A proof sheet shows thumbnail views of all the photos on the memory card You can select photos on the proof sheet then print those photos by scanning the proof sheet 20 Scan To Presents the Scan To menu for selecting a scan destination 21 Menu in the Photo area Presents the Photo Menu for selecting options 22 Quality Selects Best Normal or Fast quality for copying 23 Reduce Enlarge Changes the size of a copy for printing 24 Menu in the Copy area Presents the Copy Menu for selecting options 25 Display View menus and messages 26 The functionality of this button depends on the country region in which the HP All in One is sold The button name is one of the following Fax Resolution Adjusts the resolution for the fax you are sending User Guide Chapter 1 continued Label Name and Description Junk Fax Blocker Presents the Junk Fax Blocker Set Up menu for managing E unwanted fax calls You are required to subscribe to a caller ID service to use this 2 feature gt 2 27 Auto Answer When this button is lit the HP All in One automatically answers incoming phone calls When off the HP All in One does not answer any incoming fax calls Menu
156. o the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 Ifyour modem software is set to receive faxes to your computer automatically turn off that setting Note If you do not turn off the automatic fax reception setting in your modem software the HP All in One will not be able to receive faxes User Guide 53 3 6 Turn off the Auto Answer setting 7 Runa fax test You must be available to respond in person to incoming fax calls or the HP All in One cannot receive faxes Change settings on the HP All in One to receive faxes In order to receive faxes successfully you need to change some settings on the HP All in One If you are unsure which setting to choose for a specific fax option see the fax setup information in the previous sections Set the answer mode Set the number of rings before answering e Change the answer ring pattern for distinctive ringing Set the answer mode The answer mode determines whether the HP All in One answers incoming calls or not e Turn on the Auto Answer setting if you want the HP All in One to answer faxes automatically The HP All in One will answer all incoming calls and faxes e Turn off the Auto Answer setting if you want to receive faxes manually You must be available to respond in person to the incoming fax call or the HP All in One will not re
157. ocument and Send a Fax If the essential icons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software received a message that an unknown error has occurred Solution Try to continue with the installation If that doesn t work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One For more information see Uninstall and reinstall the software E Em o o Some of the buttons are missing in the HP Solution Center Windows If the essential icons Scan Picture Scan Document and Send a Fax do not appear your installation might not be complete Solution If your installation is incomplete you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software User Guide 111 Chapter 11 The Fax Setup Wizard Windows or Fax Setup Utility Mac does not start Solution Y
158. om the control panel 1 Load 10 x 15 cm 4 x 6 inch photo paper in the input tray 2 Load your original photo print side down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass as indicated by the engraved guides along the edge of the glass The HP All in One makes a 10 x 15 cm 4 x 6 inch borderless copy of your original photo Note You can remove the tab from the copy of your photo once the ink has completely dried 80 HP Officejet 6300 All in One series s Lo Tip Ifthe output is not borderless set the paper type to Premium Photo Lf and then try making the copy again Stop copying To stop copying gt Press Cancel on the control panel do9 81 User Guide 7 82 HP Officejet 6300 All in One series Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents as long as you are careful not to scratch the glass on the HP All in One You can use the scanning features of the HP All in One to do the following Scan text from an article into your word processor and quote it in a report Print business cards and brochures by scanning a logo and using it in your publishing software e Send photos to friends and relatives by scanning your favorite prints and includin
159. one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem fthe Fax Line Condition Test fails without the other equipment connect the HP All in One to a working phone line and continue reviewing the troubleshooting information in this section e are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack e Make sure you use the phone cord that came with the HP All in One If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All in One you might not be able to send or receive faxes After you plug in the phone cord that came with the HP All in One run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the HP All in One is ready for faxing If the Fax Line Condition test continues to fail and you experience problems faxing contact your telephone company and have them check the phone line The display always shows Phone Off Hook Solution You are using the wrong type of phone cord Make sure you are using the phone cord that came with the HP All in One to connect the device to your phone line For more information see The Using Correct Type of Phone Cord with Fax test failed Solution Other equipme
160. onnect the HP All in One before To reinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive On the desktop open the CD ROM and then double click HP All in One Installer Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Network setup troubleshooting 114 This section addresses network setup problems you might encounter after establishing the network connection inserting the CD and starting the software installation received a System Requirements Error No TCP IP Cause Your Local Area Network LAN card NIC is not installed properly Solution Make sure your LAN card is installed properly and set up for TCP IP See the instructions that came with your LAN card HP Officejet 6300 All in One series The Printer Not Found screen appears during installation Cause firewall anti virus or anti spyware application is preventing the HP All in One from accessing your computer Solution Temporarily disable the firewall anti virus or anti spyware and uninstall and then reinstall the HP All in One software You can re enable your firewall anti virus or anti spyware application after installation is complete If you see firewall pop up messages you must accept or allow the pop up messages For more information see the documentation provided with the firewall software Cause Virtual Private Network VPN is preventin
161. oose your country region follow the prompts to select your product and then click one of the shopping links on the page For a list of print cartridge numbers see the back cover of this guide lt Lo Tip You also use these instructions to replace the black print cartridge pee with a photo print cartridge for printing high quality color photos To replace the print cartridges 1 Make sure the HP All in One is on Caution If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely on the right side when you try to remove them 2 Open the print cartridge door The print carriage moves to the far right side of the HP All in One 1 Print cartridge door 2 Print carriage 3 Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right HP Officejet 6300 All in One series User Guide 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges Pull the print cartridge toward you out of its
162. or at least 15 minutes Turn the DSL modem back on and listen to the dial tone again Note You might notice static on the phone line again in the future If Ez the HP All in One stops sending and receiving faxes repeat this process If the phone line is still noisy contact your telephone company For information on turning your DSL modem off contact your DSL provider for support e fyou are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack The HP All in One is having problems sending a manual fax Solution Note This possible solution applies only in the countries regions that receive a 2 wire phone cord in the box with the HP All in One including Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela and Vietnam EX ES 2 gt 5 sure the telephone you use to initiate the fax call is connected directly to the HP All in One To send a fax manually the telephone must be connected directly to the port labeled 2 EXT on the HP All in One as shown below User Guide 123 lt Y E a
163. osmart Software User Guide 87 9 Tip You press and hold down 4 or gt to quickly navigate through all 2M photos and videos 5 Press OK to select the photo or video currently shown on the display A check mark appears next to the selected photo or video 6 Repeat the previous steps to select as many photos or videos as you want v gt To deselect photos and videos gt Doone of the following Press OK to deselect the currently selected photo or video shown on the display Press Cancel to deselect all photos and videos and return to the idle screen Print selected photos and videos You can print selected photos or video frames directly from the control panel without using a proof sheet ES Note If you have selected a video file only the first frame of the video will print To print selected photos and videos 1 Insert a memory card into the appropriate slot on the HP All in One or connect a storage device to the front USB port 2 Inthe Photo area press Menu repeatedly until Select Photos appears Press j gt to select Custom and then press OK 4 Press 4 or gt to move backward or forward through the photos one photo at a time Press and hold 4 or gt to move rapidly through the photos e Note From the control panel on the HP All in One you can only access the following types of image files JPEG TIFF MPEG 1
164. otal des num ros REN ne d passe pas 5 Bas sur les r sultats de tests FCC Partie 68 le num ro REN de ce produit est 0 1B This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution might be particularly important in rural areas 333 Note The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is 0 1B based on FCC Part 68 test results 154 HP Officejet 6300 All in One series Notice to users in Japan VCCI 2 CORRS FRUBLESERRSSERARMS VCC ORE T 25 CORBIS RERMACHRTSCE COBRADO ART LES VERE RE LT 550439
165. other telecom devices to the wall jack where you plug in the HP All in One HP Officejet 6300 All in One series To receive a fax manually 1 Make sure the HP All in One is turned on and you have paper loaded in the input tray 2 Remove any originals from the document feeder tray 3 Setthe Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All in One answers Or turn off the Auto Answer setting so that the HP All in One does not automatically answer incoming calls 4 Ifyou are currently on the phone with the sender instruct the sender to press Start on their fax machine 5 When you hear fax tones from a sending fax machine do the following a Press Start Fax Black or Start Fax Color on the control panel of the HP All in One b When prompted press 2 to select Fax Receive c After the HP All in One begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission If you are not close enough to the HP All in One to reach the control panel wait several seconds and then press 1 2 3 on your phone If the HP All in One does not begin receiving the fax wait several more seconds and press 1 2 3 again After the HP All in One begins to receive the fax you can hang up the phone Set up backup fax reception Depending on your preference and security requirements you can set up the HP All in One to store all the faxes it recei
166. ou are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the HP All in One directly to the telephone wall jack The Dial Tone Detection test failed E Em o o Solution e Other equipment which uses the same phone line as the HP All in One might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again If the Dial Tone Detection Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem e Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All in One and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line e Make sure you have correctly connected the HP All in One to the telephone wall jack Using the phone cord supplied in the box with the HP All in One connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP All in One User Guide 119 11 e Ifyou are using a phone splitter this can cause faxing problems A spl
167. ou can manually start the Fax Setup Wizard Windows or Fax Setup Utility Mac to finish setting up the HP All in One To start the Fax Setup Wizard Windows gt Inthe HP Solution Center click Settings point to Fax Settings 8 Setup and then click Fax Setup Wizard To start the Fax Setup Utility Mac 1 In the HP Photosmart Studio task bar click Devices The HP Device Manager window appears 2 Inthe Devices pop up menu choose the HP All in One 3 Inthe Information and Settings pop up menu choose Fax Setup Utility The registration screen does not appear Windows Solution You can access the registration Sign up now screen from the Windows taskbar by clicking Start pointing to Programs or All Programs HP OfficeJet All In One 6300 series and then clicking Product Registration The HP Digital Imaging Monitor does not appear in the system tray Windows Solution If the HP Digital Imaging Monitor does not appear in the system tray normally located at the lower right corner of the desktop start the HP Solution Center to check whether or not the essential icons are there For more information about missing essential buttons in the HP Solution Center see Some of the buttons are missing in the HP Solution Center Windows o 5 lt Y E a 2 Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by th
168. our computer screen Readme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file www hp com support If you have Internet access you can get help and support from the HP website This website offers technical support drivers supplies and ordering information Use the onscreen Help This User Guide describes a sampling of the features available so you can get started using the HP All in One Explore the onscreen Help that came with your device for information on all the features that the HP All in One supports Note The onscreen Help also provides troubleshooting topics to assist you in Ez resolving any issues you might encounter with the HP All in One 14 HP Officejet 6300 All in One series The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac Guidelines for using both Help systems are included in the following sections Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer It tells you how to use the navigation search and index features in the Help system to find the specific information you need To access the HP Photosmart Software Help on a Windows computer 1 Inthe HP Solution Center click the tab for the HP All in One 2 Inthe Device Support area click Onscreen Guid
169. ox that enables you to search the entire Help system for specific words such as borderless print After entering your search criteria press RETURN on your keyboard to view a list of all the topics that contain the words or phrases you entered The results are listed in a multi column table Each row contains the title of the Topic and the Relevance assigned based on its relevance to your search criteria If you are using OS 10 2 8 or 10 3 x the search results also include the Location in the Help where the topic is contained By default the results are sorted by Relevance so that the topic that best matches your search criteria is at the top of the list You can also sort the results by the Topic or Location OS 10 2 8 or 10 3 x by clicking the table heading for that column To view the contents of a topic double click that row in the results table The selected topic appears 20 HP Officejet 6300 All in One series 3 Finish setting up the HP All in One After you have completed the steps in your Setup Guide refer to this section to help you finish setting up the HP All in One This section contains important setup related information for your device including information on setting preferences Set your preferences Connection information Connect to a network Fax setup Set your preferences You can change the settings on the HP All in One so that it behaves according to your preference For example you can set general dev
170. p Guide that came with the HP All in One 8 After the software is installed connect the HP All in One to your computer 9 Press the On button to turn the HP All in One on After connecting and turning on the HP All in One you might have to wait several minutes for all of the Plug and Play events to complete 10 Follow the onscreen instructions When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Solution Center icon on the desktop If the HP Solution Center shows the essential icons Scan Picture Scan Document and Send a Fax the software has been properly installed To uninstall from a Windows computer method 2 ET Note Use this method if Uninstall is not available in the Windows Start menu 1 Onthe Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select HP PSC amp Officejet 6 0 and then click Change Remove Follow the onscreen instructions 4 Disconnect the HP All in One from your computer 5 Restart your computer E Em o o Q Note Itis important that you disconnect the HP All in One before Ez restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 6 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start
171. paper You can load 10 x 15 cm 4 x 6 inch photo paper into the input tray of the HP All in One For the best results use 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Paper or HP Premium Photo Paper 41 To help prevent rips wrinkles and curled or bent edges store all paper cc flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One For best results set the paper type and paper size before copying or printing To load 10 x 15 cm 4 x 6 inch photo paper with tab in the input tray 1 Remove the output tray 2 Remove all paper from the input tray 3 Insert the stack of photo paper into the far right side of the input tray with the short edge forward and the print side down Slide the stack of photo paper forward until it stops Load the photo paper so that the tabs are closest to you Tip For more help on loading small size photo paper refer to the guides engraved in the base of the input tray for loading photo paper 4 Slide the paper width guide inward against the photo paper until it stops Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide o G 75 9 75 6 27 Te 75 EN 62 HP Officejet 6300 All in One series 5 Replace the ou
172. place quotation marks around the combination of words for which you are searching This limits your search so that the results are more relevant to the information you need Instead of returning all topics that contain either the word borderless or the word print the search will only return topics that contain the phrase borderless print 16 HP Officejet 6300 All in One series After entering your search criteria click List Topics to view all the Help topics that contain the words or phrases you entered The results are listed in a three column table Each row contains the topic Title the Location in the Help where the topic is contained and the Rank assigned based on its relevance to your search criteria By default the results are sorted by Rank so that the topic containing the most instances of your search criteria is at the top of the list You can also sort the results by the topic s Title or Location by clicking the table heading for that column To view the contents of a topic double click that row in the results table The selected topic appears in the display area on the right Display area The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left Help topics include descriptive text step by step instructions and illustrations if applicable aj E El 0 El z El D e Topics often include links to other topics
173. r 152 WEEE 152 reinstall software 112 remove print cartridges 143 replace print cartridges 95 reports confirmation fax 77 error fax 78 fax test failed 116 self test 94 reprint faxes in memory 76 resources help 13 right arrow 5 rings to answer 54 RJ 45 plug 30 router 30 S save faxes in memory 75 scan cancel 84 documents 83 features 83 photos 83 scan specifications 150 161 scan to button 5 start scan button 5 stop 84 scan glass clean 91 load original 58 scan to menu 7 Secure Digital memory card 85 security Bluetooth adapter 25 network WEP key 31 select all photos and videos 87 photos 87 range of photos 87 video frames 87 videos 87 self test report 94 send fax basic fax 71 calling card using 72 73 credit card using 72 73 manually 72 73 monitor dialing 73 serial number 139 serial phone system 35 service ID 139 settings country region 21 date and time 21 fax 54 language 21 print options 68 setup answering machine 48 49 button 5 computer modem 44 46 49 52 distinctive ringing 41 55 DSL 39 fax 33 ISDN line 40 menu 6 PBX system 40 separate fax line 38 shared phone line 42 testfax 55 troubleshoot fax 115 voice mail 44 52 sharing 33 ship your device 142 162 software application print from 67 software installation reinstall 112 troubleshoot 109 uninstall 112 sound adjust volume 22 specifications See technical information speed dial button 4 one touch buttons 5 se
174. r Bluetooth enabled Windows or Mac computer Order other supplies To order other supplies such as HP All in One software a copy of the User Guide a Setup Guide or other customer replaceable parts call the phone number for your country region E 5 5 134 HP Officejet 6300 All in One series Country region Number for ordering Asia Pacific except for Japan 65 272 5300 Australia 1300 721 147 Europe 49 180 5 290220 Germany 44 870 606 9081 U K New Zealand 0800 441 147 South Africa 27 0 11 8061030 U S and Canada 1 800 HP INVENT 1 800 474 6836 To order supplies in other countries regions not listed in the table go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support 4 i 55 El 2 User Guide 135 Chapter 12 9 o 7 ne lo 136 HP Officejet 6300 All in One series 13 HP warranty and support This chapter provides warranty information as well as how to get support from the Internet access your serial number and service ID contact HP customer support and prepare the HP All in One for shipment If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you can contact one of the HP support services listed in the following section
175. r more information see Set the number of rings before answering Disconnect the answering machine and then try receiving a fax If faxing is successful without the answering machine the answering machine might be causing the problem Reconnect the answering machine and record your outgoing message again Record a message that is approximately 10 seconds in duration Speak slowly and at a low volume when recording your message Leave at least 5 seconds of silence at the end of the voice message There should be no background noise when recording this silent time Try to receive a fax again Note Some digital answering machines might not retain the Ez recorded silence at the end of your outgoing message Play back your outgoing message to check e If the HP All in One shares the same phone line with other types of phone equipment such as an answering machine a computer dial up modem or a multi port switch box the fax signal level might be reduced The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone A reduced fax signal can cause problems during fax reception To find out if other equipment is causing a problem disconnect everything except the HP All in One from the phone line and then try to receive a fax If you can receive faxes successfully without the other equipment one or more pieces of the other equipment is causing problems try adding them back one at
176. r press gt Press the number that corresponds to the next letter in the name Press the button multiple times until the correct letter appears The first letter of a word is automatically set to uppercase To enter a space pause or symbol gt To insert a space press Space To enter a pause press Redial Pause A dash appears in the number sequence To enter a symbol such as press the Symbols button repeatedly to scroll through the list of available symbols asterisk dash ampersand amp period slash parentheses apostrophe equals number sign at underscore plus exclamation semicolon question comma colon percent and approximation To erase a letter number or symbol gt f you make a mistake press 4 to clear it and then make the correct entry After you are done entering text press OK to store your entry Available symbols for dialing fax numbers To enter a symbol such as press Symbols repeatedly to scroll through the list of symbols The following table provides the symbols that you can use in a fax or phone number sequence fax header information and speed dial entries User Guide gt E 2 gt 1 Available Description Available when entering symbols u Displays an asterisk symbol when Fax header name speed dial required for dialing names speed dial numbers fax or phone numbers
177. raise the lid Note Depending how long the HP All in One is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 3 Dry the backing with a chamois or soft cloth Caution Do not use paper based wipes as these might scratch the backing 4 Iffurther cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol Caution Be careful not to spill alcohol on the glass or exterior of the HP All in One as this might damage the device 93 3 5 z 5 m 79 gt x 5 e 5 10 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control panel and the interior of the HP All in One Caution To avoid damage to the exterior of the HP All in One do not use alcohol or alcohol based cleaning products Print a self test report If you are experiencing problems with printing print a self test report before you replace the print cartridges This report provides useful information on s
178. rd Australia Ltd 31 41 Joseph Street Blackbum Victoria 3130 Australia European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 User Guide 157 Chapter 14 6 p 2 T E 158 HP Officejet 6300 All in One series Index Symbols Numerics 10 x 15 cm photo paper load 62 specifications 147 2 wire phone cord 121 127 4 x 6 inch photo paper load 62 4 wire phone cord 121 127 A A4 paper load 60 accessories order 134 ADSL See DSL align print cartridges 98 answer ring pattern 41 55 answering machine fax tones recorded 126 set up with fax 48 49 attention light 5 automatic document feeder clean 129 feeding problems troubleshoot 129 load original 57 B backup fax reception 75 blocked carriage 109 Bluetooth accessibility 25 connect to the HP All in One 24 order accessory 134 passkey authentication 25 print from a computer 26 security settings 25 borderless copies 80 buttons control panel 4 calling card fax using 72 73 cancel button 5 copy 81 fax 78 printjob 68 scan 84 User Guide carriage blocked 109 cartridges See print cartridges CAT 5 Ethernet cable 30 choose paper 59 clean automatic document feeder 129 exterior 94 glass 91 lid backing 93 print cartridge contacts 100 print cartri
179. rds 63 iron on transfers 64 labels 64 legal paper 60 letter paper 60 original 57 transparencies 64 M Magic Gate Memory Stick 85 maintenance align print cartridges 98 clean exterior 94 clean glass 91 clean lid backing 93 clean print cartridges 99 print cartridges 95 remove print cartridges 143 replace print cartridges 95 self test report 94 make a copy 79 manual receive fax 74 send fax 72 73 media See paper memory delete faxes 77 reprintfaxes 76 save faxes 75 memory cards CompactFlash 85 Memory Stick 85 MicroDrive 85 MultiMediaCard MMC 85 overview 85 proof sheet 88 Secure Digital 85 slots 85 specifications 149 xD 85 Memory Stick memory card 85 menus copy 7 fax 7 help 6 scanto 7 setup 6 MicroDrive memory card 85 modem See computer modem monitor dialing 73 MultiMediaCard MMC memory card 85 HP Officejet 6300 All in One series Index N network upgrade 33 OK button 5 on button 4 one touch speed dial buttons 5 order accessories 134 paper 133 print cartridges 133 Setup Guide 134 software 134 User Guide 134 P paper choose 59 incompatible types 59 jams 65 109 128 load 60 order 133 paper sizes 147 recommended types 59 specifications 147 troubleshoot 127 paper tray capacities 147 parallel phone system 35 PBX system set up with fax 40 PC modem See computer modem phone receive fax 74 send fax 72 phone cord check 117 connection failure 117 extend 127 phone line answer ring
180. re sending a single page fax such as a photograph you can also load your original print side down on the glass in the document feeder tray You cannot fax a multiple page document from the glass ET Note If you are sending a multiple page fax you must load the originals 2 Press Start Fax Black or Start Fax Color fthe device detects an original loaded in the automatic document feeder you will hear a dial tone If the device does not detect an original loaded the automatic document feeder the Fax from glass prompt appears Make sure your original is loaded on the glass and then press 1 to select Yes User Guide 73 6 3 Once you hear the dial tone enter the number by using the keypad on the control panel 4 Follow any prompts that might occur Tip If you are using a calling card to send a fax and you have your calling 7M card PIN stored as a speed dial when prompted to enter your PIN press Speed Dial or a one touch speed dial button to select the speed dial entry where you have your PIN stored Your fax is sent when the receiving fax machine answers Receive a fax The HP All in One can receive faxes automatically or manually If you turn off the Auto Answer option you will need to receive faxes manually If you turn on the Auto Answer option the default setting the HP All in One automatically answers incoming calls and receives faxes after the number of rings specified b
181. rinted 2 Selectone layout style by filling in a circle in step 2 of the proof sheet E e ce e c Note If you need more control over print settings than the proof sheet E provides you can print photos directly from the control panel 3 Scan the proof sheet To scan a completed proof sheet 1 Load the proof sheet print side down on the right front corner of the glass Make sure the sides of the proof sheet touch the right and front edges Close the lid 2 Load photo paper in the input tray Make sure the same memory card or storage device you used to print the proof sheet is still inserted or connected to the HP All in One when you scan that proof sheet 3 Inthe Photo area press Proof Sheet The Proof Sheet Menu appears 4 Press gt until Scan Proof Sheet appears then press OK The HP All in One scans the proof sheet and prints the selected photos 90 HP Officejet 6300 All in One series 10 Maintain the HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear You will also need to replace align or clean your print cartridges from time to time This section provides instructions for keeping the HP All in One in top working condition Perform these simple mainten
182. rk your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers e Remainon the line and explain to the dispatcher the reason for the call e Perform such activities in the off peak hours such as early morning or late evening E o 9 5 e 3 v e 3 399 Note
183. rview You can access many HP All in One functions directly without turning on your computer You can quickly and easily accomplish tasks such as making a copy or sending a fax from the HP All in One This section describes the HP All in One hardware features and control panel functions The HP All in One at a glance Control panel features Menu overview Text and symbols Use the software The HP All in One at a glance User Guide Label Description 1 Automatic document feeder 2 Control panel 3 Control panel display also referred to as the display 4 Front USB port for your camera or other storage device 5 Memory card slots 6 Output tray extender also referred to as the tray extender z E 2 gt 1 continued Label Description 7 Input tray 8 Output tray 9 Glass 10 Lid backing 11 Rear door 12 Rear USB port 13 Ethernet port 14 Power connection 15 1 LINE fax and 2 EXT phone ports Control panel features The following diagram and related table provide a quick reference to the HP All in One control panel features Label Name and Description 1 On Turns the HP All in One on or off The On button is lit when the HP All in One is on The light blinks while performing a job When the HP All in One is off a minimal amount of power is still supplied to the devic
184. s Clean the print cartridges Clean the print cartridge contacts Handle the print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridges 3 5 i D E gt 79 gt I 5 e 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles Note Handle the print cartridges carefully Dropping or jarring cartridges can cause temporary printing problems or even permanent damage Replace the print cartridges Follow these instructions when the ink level is low User Guide 95 E s z a 6 s oO Chapter 10 96 Note When the ink level for the print cartridge is low a message appears on the display You can also check the ink levels by using the software installed with the HP All in One When you receive a low ink warning message on the display make sure you have a replacement print cartridge available You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges To order print cartridges for the HP All in One go to www hp com learn suresupply If prompted ch
185. sao sia r M 60 AVold paper jams radice ates crecer cd o died 65 Print from your computer cene L L u pep kat ano priua Guss 67 Print from a software application 67 Change the print settings 4 in evene caen 68 SIop a OTM OD xctl 68 Use the Tax TEAtureS 24 CNOA CT Y 71 Receive ar em M 74 Prantrepors n i a E 77 Stop TAXING HA 78 Use the copy features 2 0 2 5 scsssenccesesesocoensssesssecnncsssscessesnsssessesdnsaatenashoenoneceedsscns gt 79 Make a COPY uuu 79 Change the copy settings 79 Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo 80 Stop COPYING et 81 Use the scan features eee 83 A 83 5 ees 84 Use the photo and video features 2222 22 85 Insert S MEMOINCA u uu L uu um m ns 85 Connect a digital cam ra indien aaria radara 86 Connect a storage device eene eene 86 Select photos and videos for prin
186. settings for your print job Which dialog box you use depends on which setting you want to change To change the paper size orientation or scaling percentage 1 From the File menu in your software application choose Page Setup 2 Make sure the HP All in One is the selected printer 3 Make changes to the paper size orientation and scaling percentage settings and click OK To change all other print settings 1 From the File menu in your software application choose Print 2 Make sure the HP All in One is the selected printer 3 Make changes to the print settings and click Print to print the job Stop a print job Although you can stop a print job from either the HP All in One or the computer HP recommends you stop it from the HP All in One for best results 68 HP Officejet 6300 All in One series To stop a print job from the HP All in One gt Press Cancel on the control panel If the print job does not stop press Cancel again It can take a few moments for printing to be cancelled User Guide 69 5 70 HP Officejet 6300 All in One series 6 Use the fax features You can use the HP All in One to send and receive faxes including color faxes You can set up speed dial entries to send faxes quickly and easily to frequently used numbers From the control panel you can also set a number of fax options such as resolution and the contrast between lightness darkness on the faxes you send Note Be
187. sharing Up to five computers All features resident Follow the The host computer must be turned on at all times or the other computers will not be able to print to the HP All in One on the host computer are supported Only print is supported from the other computers instructions in Use printer sharing For information on Webscan see the onscreen Help Connect using a USB cable Refer to the Setup Guide that came with the HP All in One for detailed instructions on using a USB cable to connect a computer to the rear USB port Connect using Ethernet The HP All in One supports both 10 Mbps and 100 Mbps Ethernet network connections For information on connecting the HP All in One to an Ethernet wired network first refer to the Setup Guide that came with your device Then see Connect to a network for further instructions User Guide 23 z a S 5 3 Connect using the HP bt450 Printer PC Adapter with Bluetooth Wireless Technology The HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology allows you to print images from most Bluetooth devices to the HP All in One without a cable connection Simply insert the HP bt450 into the front USB port and print from a Bluetooth device such as a PDA or camera phone 3339 Note You can also use Bluetooth technology to print from a computer to the HP All in One To connect the HP bt450 to the HP All
188. t cartridge contacts before replacing the affected print cartridge User Guide 99 10 Clean the print cartridge contacts Clean the print cartridge contacts only if you get repeated messages on the display prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges Before cleaning the print cartridge contacts remove the print cartridge and verify that nothing is covering the print cartridge contacts then reinstall the print cartridge If you continue to get messages to check the print cartridges clean the print cartridge contacts Make sure you have the following materials available e Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers s Lo Tip Coffee filters are lint free and work well for cleaning print cartridges e Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts These can damage the print cartridge or the HP All in One E 7 lt a T S 9 z To clean the print cartridge contacts 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the far right side of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the b
189. t or services attached to this phone line such as a distinctive ring service answering machine or voice mail see the appropriate section in this section for additional setup guidelines 4 Runa fax test Case C Set up the HP All in One with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter terminal adapter make sure you do the following e If you are using either PBX or an ISDN converter terminal adaptor connect the HP All in One to the port that is designated for fax and phone use Also make sure that the terminal adapter is set to the correct switch type for your country region if possible phone equipment For example you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes If you have problems when connected to the fax phone port of your ISDN ES Note Some ISDN systems allow you to configure the ports for specific 40 HP Officejet 6300 All in One series converter try using the port designated for multiple purposes it might be labeled multi combi or something similar If you are using a PBX phone system set the call waiting tone to off Note Many digital PBX systems include a call waiting tone that is set to on by default The call waiting tone will interfere with any fax transmission and you will not be able to send or receive faxes with the HP All in One Refer to the documentation that came with your PBX
190. t section Install the software for a network connection Use this section to install the HP All in One software on a Windows or Mac computer connected to a network Before you install the software make sure you have connected the HP All in One as described in the previous section zu a S 5 Note 1 If your computer is configured to connect to a series of network drives make sure that your computer is currently connected to these drives before installing the software Otherwise HP All in One installation software might try to use one of the reserved drive letters and you will not be able to access that network drive on your computer Note 2 Installation time can range from 20 to 45 minutes depending on your operating system the amount of available space and the processor speed of your computer To install the Windows HP All in One software 1 Quit all applications running on your computer and any firewall or virus detection software 2 Insertthe Windows CD that came with the HP All in One into the CD ROM drive on your computer and follow the onscreen instructions User Guide 31 3 3 If a dialog box pertaining to firewalls appears respond as follows The Issues Stopping Installation screen means that a firewall or anti spyware program might be running that could interfere with the HP Software Installation For best results temporarily disable the firewall or anti spyware programs
191. t up the HP All in One in your home or office first read through the questions in this section and record your answers Next refer to the table in the following section and choose the recommended setup case based on your answers Make sure to read and answer the following questions in the order they are presented 1 Do you have a digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region Yes 1 have DSL A No If you answered Yes proceed directly to Case B Set up the HP All in One with DSL You do not need to continue answering questions If you answered No please continue answering questions 2 Do you have a private branch exchange PBX phone system or an integrated services digital network ISDN system If you answered Yes proceed directly to Case C Set up the HP All in One with a PBX phone system or an ISDN line You do not need to continue answering questions If you answered No please continue answering questions 3 Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns Yes have distinctive ring A No If you answered Yes proceed directly to Case D Fax with a distinctive ring service on the same line You do not need to continue answering questions If you answered No please continue answering questions Are you unsure if you have distinctive ring Many phone companies
192. test your fax setup to check the status of the HP All in One and to make sure itis set up properly for faxing Perform this test after you have completed setting up the HP All in One for faxing The test does the following zu z a gt E 5 Tests the fax hardware Verifies the correct type of phone cord is connected to the HP All in One Checks that the phone cord is plugged into the correct port Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection The HP All in One prints a report with the results of the test If the test fails review the report for information on how to fix the problem and rerun the test To test your fax setup from the control panel 1 Setup the HP All in One for faxing according to your particular home or office setup instructions 2 Insert the print cartridges and load full size paper in the input tray before starting the test User Guide 55 3 e Press Setup 4 Press 6 then press 6 again This selects the Tools menu and then selects Run Fax Test The HP All in One displays the status of the test on the display and prints a report 5 Review the report Ifthe test passes and you are still having problems faxing check the fax settings listed in the report to verify the settings are correct A blank or incorrect fax setting can cause problems faxing Ifthe test fails review the report for more information on how
193. the Setup program 7 Follow the onscreen instructions and the instructions provided the Setup Guide that came with the HP All in One User Guide 113 lt Y E a 2 Chapter 11 To uninstall from a Windows computer method 3 ET Note Use this method if Uninstall is not available in the Windows Start menu 1 e 779 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program Select Uninstall and follow the onscreen directions Disconnect the HP All in One from your computer Restart your computer Note Itis important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software Start the Setup program for the HP All in One again Select Reinstall Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One To uninstall from a Mac 1 2 3 Disconnect the HP All in One from your Double click the Applications Hewlett Packard folder Double click HP Uninstaller Follow the onscreen instructions After the software is uninstalled disconnect the HP All in One and then restart your computer restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software ES Note Itis important that you disc
194. they will not dry out and put them aside Do not send them with the HP All in One unless the HP customer support call agent instructs you to Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position on the left side 392 Note Make sure the scanner is idle and has returned to its parked position before ET turning off the HP All in One Press the On button to turn off the HP All in One Remove the control panel faceplate Complete the following steps once you have removed the print cartridges options in Japan see HP Quick Exchange Service Japan ES Note This information does not apply to customers in Japan For information on service Caution 1 The HP All in One must be unplugged before following these steps Caution 2 The replacement HP All in One will not be shipped with a power cord Store the power cord in a safe place until the replacement HP All in One arrives To remove the control panel faceplate 1 2 3 User Guide Press the On button to turn off the HP All in One Unplug the power cord and then disconnect it from the HP All in One Do not return the power cord with the HP All in One Remove the control panel faceplate as follows a Place your hands on each side of the control panel faceplate b Use your fingertips to pry the control panel faceplate off 143 79 E E EN w 2 Ld lt E E 4 i Le 75 a
195. ting 87 Print selected photos and 88 Print photos using a proof 88 Maintain the HP All in One 2 20 22 91 Clean the HP All in One e et 91 1 Printa self test report i uuu eret ic bee pee 94 Work with print cartridges 95 11 Troubleshooting information 4 22 2 103 View the Readme file eene nte arnes 103 Setup troubleshooting 104 Operational troubleshooting 127 12 Order supplies 133 Order paper or other media 133 Order print Cartridges u uuu uu 133 Order ACCOSSOM S u 134 Order other SUppliOS EE 134 19 525 i Int ho er 137 la Ee ais aia 137 Get support and other information from the Internet 139 Before you call HP customer eem 139 Access your serial number and service 2 110111
196. tion is not visible in the window without scrolling e Topics often include links or references to other topics in the Help system where you can find additional information Ifthe related topic appears in the same section of the Help the topic automatically opens in the display area Ifthe related topic appears in a different section of the Help the current topic provides a reference telling you which section you need to open To view other sections in the Help click Main Menu from the Contents pane on the left and then click the appropriate section You can then locate the related topic by using the list of topics that appears on the Contents pane or you can search for the topic as described in the next section e Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the video camera icon the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards or forwards through topics that you have already viewed or you can click the Home button to access other sections of the HP Photosmart Mac Help 090 c 2 E pm 2 o E ns 1 Back Forward 2 Home 3 Search area The Help toolbar also contains a text b
197. to the lowest setting two rings 7 Runa fax test When the phone rings the HP All in One will answer automatically after the number of rings you set in the Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax Case H Shared voice fax line with computer dial up modem If you receive both voice calls and fax calls at the same phone number and you also have a computer dial up modem connected on this phone line set up the HP All in One as described in this section Since your computer dial up modem shares the phone line with the HP All in One you will not be able to use both your modem and the HP All in One simultaneously For example you cannot use the HP All in One for faxing if you are using your computer dial up modem to send an e mail or access the Internet There are two different ways to set up the HP All in One with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports e f your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Example of a parallel splitter e f your computer h
198. tput tray Load index cards You can load index cards into the input tray of the HP All in One to print notes recipes and other text For best results set the paper type and paper size before copying or printing To load index cards in the input tray 1 Remove the output tray 2 Remove all paper from the input tray 3 Insert the stack of cards print side down into the far right side of the input tray Slide the stack of cards forward until it stops 4 Slide the paper width guide inward against the stack of cards until it stops Do not overload the input tray make sure the stack of cards fits within the input tray and is no higher than the top of the paper width guide 5 Replace the output tray Load envelopes You can load one or more envelopes into the input tray of the HP All in One Do not use shiny or embossed envelopes or envelopes that have clasps or windows Note For specific details on how to format text for printing on envelopes consult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 Remove the output tray 2 Remove all paper from the input tray 3 Insert or more envelopes into the far right side of the input tray with the envelope flaps up and on the left Slide the stack of envelopes forward until it stops r t eu eh e E a E o 79 75
199. up modem no voice calls received Not applicable Voice calls and computer dial up modem You answered Yes to questions 4 and 5 only Case H Shared voice fax line with computer dial up modem Not applicable Voice calls and answering machine You answered Yes to questions 4 and 6 only Case I Shared voice fax line with answering machine Not applicable 37 zu z a S 5 5 z E En e it Chapter 3 38 continued Other equipment services sharing your fax line Recommended fax setup for parallel type phone systems Recommended fax setup for serial type phone systems Voice calls computer dial up modem and answering machine You answered Yes to questions 4 5 and 6 only Case J Shared voice fax Not applicable line with computer dial up modem and answering machine Voice calls computer dial up modem and voice mail service You answered Yes to questions 4 5 and 7 only Case K Shared voice fax line with computer dial up modem and voice mail Not applicable For additional fax setup information in specific countries regions see the Fax Configuration website listed below Austria www hp com at faxconfig Germany www hp com de faxconfig Switzerland French www hp com ch fr faxconfig Switzerland German www hp com ch de faxconfig United Kingdom
200. ur answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the HP All in One You can use standard phone cords for these connections ES Note If your answering machine does not let you connect an external e Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings 7 Change the Rings to Answer setting on the HP All in One to the maximum number of rings supported by your device The maximum number of rings varies by country region 8 Run a fax test o z a S 5 When the phone rings your answering machine will answer after the number of rings you have set and then play your recorded greeting The HP All in One monitors the call during this time listening for fax tones If incoming fax tones are detected the HP All in One will emit fax reception tones and receive the fax if there are no fax tones the HP All in One stops monitoring the line and your answering machine can record a voice message Case J Shared voice fax line with computer dial up modem and answering machine If you receive both voice calls and fax calls at the same phone number and you also have a computer dial up modem and answering machine connected on this phone
201. ve a computer dial up modem on the same phone line with the HP All in One check to make sure that the software that came with your modem is not set to receive faxes automatically Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes which prevents the HP All in One from receiving fax calls HP Officejet 6300 All in One series e f you have an answering machine on the same phone line with the HP All in One you might have one of the following problems Your answering machine might not be set up properly with the HP All in One Your outgoing message might be too long or too loud to allow the HP All in One to detect fax tones and the sending fax machine might disconnect Your answering machine might not have enough quiet time after your outgoing message to allow the HP All in One to detect fax tones This problem is most common with digital answering machines The following actions might help solve these problems When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the HP All in One as described in Fax setup Make sure the HP All in One is set to receive faxes automatically For information on setting up the HP All in One to receive faxes automatically see Set the answer mode Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine Fo
202. ves only the faxes it receives while the device is in an error condition or none of the faxes it receives The following Backup Fax Reception modes are available On The default setting When Backup Fax Reception is On the HP All in One stores all faxes it receives in memory This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory Note 1 When the memory gets low the HP All in One overwrites the oldest printed faxes as it receives new faxes If the memory becomes full of unprinted faxes the HP All in One will stop answering incoming fax calls Note 2 If you receive a fax that is too large such as a very detailed color photo it might not be stored in memory due to memory limitations User Guide 75 6 continued On Error Only Causes the HP All in One to store faxes in memory only if there is an error condition that prevents the HP All in One from printing the faxes for example if the HP All in One runs out of paper The HP All in One will continue to store incoming faxes as long as there is memory available If the memory becomes full the HP All in One will stop answering incoming fax calls When the error condition is resolved the faxes stored in memory print automatically and are then deleted from memory Off Means that faxes are never stored in memory You might want to turn off Backup Fax Reception for security purposes
203. vice ID Write down the complete service ID 3 Press Cancel and then press gt until Serial Number appears 4 Press OK This displays the serial number Write down the complete serial number 5 Press Cancel until you to exit the Information Menu E 2 5 gt z Call in North America during warranty Call 1 800 474 6836 1 800 HP invent U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Call elsewhere in the world The numbers listed below are current as of the publication date of this guide For a list of current international HP Support Service numbers go to www hp com support and choose your own country region or language Support service is free during the warranty period however your standard long distance phone charges will apply In some cases additional fees might also apply For phone support in Europe please check for the details and conditions of phone support in your country region by going to www hp com support Alternatively you can ask your dealer or call HP at the phone number provided in this guide As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regard
204. wall jack to the HP All in One you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number gt Note By default the HP All in One is set to answer all ring patterns If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number the HP All in One might answer both voice calls and fax calls or it might not answer at all 4 Optional Change the Rings to Answer setting to the lowest setting two rings 5 Run a fax test The HP All in One will automatically answer incoming calls that have the ring pattern you selected Distinctive Ring setting after the number of rings you selected Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax Case E Shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment or voice mail on this phone line set up the HP All in One as described in this section 5 z o fe En it Back view of the HP All in One 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All in One to connect to the 1 LINE port 3 Telephone optional
205. well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP Officejet 6300 All in One series Get support and other information from the Internet To find support and warranty information go to the HP website at www hp com support If prompted choose your country region and then clic
206. with the HP All in One to connect to the 1 LINE port If the supplied phone cord is not long enough you can extend it For information see The phone cord that came with my HP All in One is not long enough e Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All in One and check for a dial tone If you do not hear a dial tone call your local telephone company for service e Other equipment which uses the same phone line as the HP All in One might be in use For example you cannot use the HP All in One for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send an e mail or access the Internet e Checkto see if another process has caused an error Check the display or your computer for an error message providing information about the problem and how to solve it If there is an error the HP All in One will not send or receive a fax until the error condition is resolved e The phone line connection might be noisy Phone lines with poor sound quality noise can cause faxing problems Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise turn Error Correction Mode ECM off and try faxing again For information about changing ECM see the onscreen Help If the problem persists contact your telephone company e are using a digital subscr
207. x Setup and then selects Rings to Answer 3 Enter the appropriate number of rings by using the keypad or press or gt to change the number of rings 4 Press OK to accept the setting Change the answer ring pattern for distinctive ringing Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number will have a different ring pattern You can set up the HP All in One to answer incoming calls that have a specific ring pattern If you connect the HP All in One to a line with distinctive ringing have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the HP All in One detects the specified ring pattern it will answer the call and receive the fax If you do not have a distinctive ring service use the default ring pattern which is Rings To change the distinctive ring pattern from the control panel 1 Verify that the HP All in One is set to answer fax calls automatically 2 Press Setup 3 Press 5 and then press 1 This selects Advanced Fax Setup and then selects Distinctive Ring 4 Press gt to select an option and then press OK When the phone rings with the ring pattern assigned to your fax line the HP All in One answers the call and receives the fax Test your fax setup You can
208. y the Rings to Answer setting The default Rings to Answer setting is five rings You can receive faxes manually from a phone that is e Directly connected to the HP All in One on the 2 EXT port e same telephone line but not directly connected to the HP All in One If you receive a legal size fax and the HP All in One is not currently set to use legal size paper the device reduces the fax so that it fits on the paper that is loaded in the HP All in One If you have disabled the Automatic Reduction feature the HP All in One prints the fax on two pages e Receive a fax manually e Setup backup fax reception e Reprint received faxes from memory Note If you installed a photo print cartridge for printing photos you might Ez want to replace it with the black print cartridge when receiving faxes Receive a fax manually 74 When you are on the phone the person you are speaking with can send you a fax while you are still connected This is referred to as manual faxing Use the instructions in this section to receive a manual fax You can receive faxes manually from a phone that is e Directly connected to the HP All in One on the 2 EXT port e same phone line but not directly connected to the HP All in One Note In some countries regions that use serial type phone systems the phone cord that came with the HP All in One might have an additional wall plug attached to it This enables you to connect
209. your computer 26 A Bluetooth connection provides a quick and easy way to print images from a Bluetooth enabled computer without using a cable With a Bluetooth connection you can access many of the same printing features as with a USB connection For example you can check the printer status as well as the estimated amount of ink remaining in your print cartridges Note The only software functionality available with a Bluetooth connection is Ez printing Scanning and software based faxing cannot be done over a Bluetooth connection However stand alone copy and fax functions are still available Before you print you must connect an HP bt450 Printer and PC Adapter with Bluetooth Wireless Technology to the HP All in One Windows users You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect the HP All in One It HP Officejet 6300 All in One series User Guide is possible to have both the Microsoft Stack and the Widcomm Stack on your computer but use only one of them to connect the HP All in One e Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer then your computer has the Microsoft Bluetooth Protocol Stack The Microsoft stack allows you to install an external Bluetooth adapter automatically If your Bluetooth adapter supports the Microsoft stack but it does not install automatically then you d

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