ZipLink-Xtreme & X200 User Manual ~ Multi-Link
Contents
1. DS multi link INC ae expanding global communications ZipLink Xtreme Ruggedized Wireless Ethernet Extender Models ZipLink X ZipLink X200 User Manual v 7 1 Multi Link Inc 122 Dewey Drive Nicholasville KY 40356 USA Sales and Tech Support 800 535 4651 FAX 859 885 6619 Copyright 2014 All Rights Reserved Multi Link Inc Statement of Conformity Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Terminology Master This is the radio that goes where you already have internet service or the main office Remot2. Copyright 2014 All Rights Reserved Multi Link Inc 20
3. There are two of everything Here are some basic set up tips e The radio units MUST be installed at correct endpoint e You can use any other component at either end of the installation This includes the ZipLink Power Injectors e Here is what each end will look like just before you install it e First attach the aluminum bracket to the back of the ZipLink Use the 4 10mm bolts washers and lock washers provided e Next put the U Bolts in place These are also packaged in the Accessory Kit and are wrapped in plastic wrap along with washers and lock washers The hardware for the pole mounts is included with the brackets themselves Included are three bolts 2 short square flanged bolts and one long pivot bolt with nuts Long Pivot Bolt Electrical Connections Here is a diagram of all the components in the ZipLink kit and how they connect ZipLink Electrical Connectivity Not to Scale REMOTE MASTER lt q Wireless Ethernet Range depending on model Black PoE Injector 3 h Power Power Adaptor Adaptor PoE e The electrical connection between the power injectors and the wall adapters have not been shown for clarity Here are what the power injectors look like There are two RJ45 connectors ona power injector Please ensure that the outdoor ZipLink radio Ethernet cable gets plugged into the side that says PoE This stands for Power over Ether
4. into the product but it is thoroughly dried out C If the product has been exposed to rain or water but it is thoroughly dried out D If the product does not operate normally by following the operating instructions adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak 15 Do not touch or attempt to unplug this product from the wall outlet if A Liquid has been spilled into the product and it is wet or suspected to be wet B The product has been exposed to rain or water and it is wet or suspected to be wet INSTALLATION INSTRUCTIONS 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specially designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines
5. PA PSK AES 40 dBm adjustable 80 dBm 10 BER 12 x 12 x 3 5 31cm x 31cm x 9cm 23 Ibs 10 5 kg ZipLink Series Available in these Models ZipLink 1 Extend a Single analog POTS line AND 12 Mbps of Ethernet up to a mile ZipLink 2 Extend Two analog POTS lines AND 12 Mbps Ethernet up to a mile ZipLink E Extend 40 Mbps Ethernet up to a mile ZipLink X Extend 80 Mbps Ethernet up to 3 miles ZipLink X200 Extend 200 Mbps Ethernet up to 3 miles Contact Info for Data Sheets amp Pricing Multi Link Inc 122 Dewey Drive Nicholasville KY 40356 800 535 4651 x225 sales multi link net When using your telephone electrical power equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Let dry thoroughly before plugging device back into 120 Volt outlet 4 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not use this product outdoors 5 Do not place this product on an unstable cart stand or table The product may fall causing serious damages to the product 6 Th
6. ally mounted in the telco room The cable is used for the data connections as well as power YOU MAY SHORTEN THIS CABLE IF YOU WISH BUT YOU MAY NOT LENGTHEN IT Keep in mind that this cable length maximum distance is due to the maximum length allowable for the power wires inside this cable only The cable length FROM the Multi Link power injector RJ45 connector TO the main internet connection or switch router may be up to 300 feet in total using Cat5e or Cat6 for Ethernet data or even greater distances when using shielded cables This allows for almost any installation to use the ZipLink Xtreme system There is one black connector coming out of the ZipLink This weather proof connector is for the 4 pair Cat5e outdoor rated data cable that is included Each outdoor ZipLink radio should be electrically grounded by use of a ground lug installed on one of the bolts used to hold the ZipLink on the pole mount brackets and run to a proper electrical ground This is not only a safety requirement for lightning dissipation purposes but also improves system radio performance since the enclosure provides radio shielding against unwanted radio and electrical noise on the Ethernet connection Assuming that the outlet which the Multi Link Power Injectors power supply is properly installed according to electrical codes no further grounding points in the system is required The electrical circuits for the Ethernet data connections should NEVER be grounde
7. are returned for warranty repair must be accompanied by a copy of the Original invoice or proof of purchase For further details about how to receive warranty or after warranty service information please contact Multi Link Technical Support at 1 800 535 4651 techsupport multi link net Any operation of the ZipLink outside of specified temperatures power environment or in a manner specified in this manual as harmful to the device will void any warranty Additionally any attempted repair or dismantling of any Multi Link product in any way will void all warranties In no event shall Multi Link liability exceed the original purchase price of the product from direct indirect special incidental or consequential damages resulting from the use or misuse of this product Disclaimer Installation of this equipment must be in strict accordance with the instructions included in this documentation Any changes or modifications made to this device that is not expressly approved by Multi Link may void the user s authority to operate the equipment Specifications Radio Range Ethernet Port Over the air data rate Operating Temperature Power Required Radio Type Encryption Radio Power Radio Sensitivity Outdoor Unit Size System Shipping Weight 3 Miles 5 kilometers RJ45 ZipLink X Up to 80Mbps ZipLink X200 Up to 200 Mbps 40F to 145F 40C to 60C 19W maximum 10W typical 5 8 GHz DSSS License Free 256 Bit W
8. ation end and simply move the laptop across to the Remote end location and plug it in If everything works the same you are done If you need additional tips see the Basic Troubleshooting section following Basic Troubleshooting e With Ethernet cables plugged in you should always get at least one LED to light up on the Ethernet ports you have equipment plugged into If you do not see any LEDs that light up when you plug in the Ethernet cable either the ZipLink outside unit is not getting power or there is a cabling problem e TUtil ZipLink software is a program that will assist with the installation and configuration settings of the ZipLink system The latest up to date software may be acquired from Multi Link Technical Support 800 535 4651 There is no charge for this software e If you are experiencing any kind of stuttering sporadic service or general bad voice quality during a VoIP phone call this may indicate that one of the outdoor units has not been properly grounded You need to ground the outside chassis of the outdoor units in order to ensure a suitable path to ground both in the case of a lightning strike and to reduce spurious radio noise e Grounding The ZipLink is considered to be a low voltage device and therefore usually may be installed by anyone without need for permits or inspections However you need to make certain the outside case is grounded for lightning reasons and you should consult you
9. d This includes all connections in the power injector Ethernet connections must float Cable Gland Assembly Inside the accessory box that came with the ZipLink you will find 2 black cable glands that look like this You should unscrew the two parts You should leave the small rubber O ring where it is You will notice that the O ring has a slit in it This is to allow the Ethernet cable to be completely assembled on the ground prior to installing it on the radio This is the correct order for the cable gland components on the cable The next step is to push the rubber ring into position so that it will compress when the gland is assembled You should GENTLY use a small screwdriver to slide it inside the main body of the gland housing until it is flush with the little plastic fingers at the bottom of the gland like shown in the picture to the right You can now slide the gland up and down the cable while you plug in the Ethernet connector into the bottom of the radio Screw in the gland housing And then the bottom gland cap Bench Testing When bench testing the ZipLink you need to know the following The minimum distance between the radios must be 25 feet or 8 meters If you have the Master and Remote ZipLink closer together than this during testing the system may not operate properly especially for VoIP services testing You should always orient the radios similarly to how they will be or
10. e This is the location where no network service currently exists Technical Support Contact 1 800 535 4651 techsupport multi link net Safety Warnings for Grounding and RF exposure In order to comply with electrical codes in most areas as well as provide adequate protection from lightning you MUST ground the ZipLink outdoor unit This device contains a low power radio transmitter When this device is connected and transmitting it sends out Radio Frequency RF signals This Wireless Radio device has been evaluated under FCC Bulletin OET 65C and found to be compliant to the requirements as set forth in CFR 47 Sections 2 1091 2 1093 and 15 247 b 4 addressing RF Exposure from radio frequency devices The radiation output power of this wireless device is far below the FCC radio frequency exposure limits Nevertheless this device should be installed and used in such a manner that limits the potential for human exposure to distances greater than 20 cm or 8 inches from the device This device should not be installed within 10 meters 30 feet of any other RF transmitter Contents TENOOR V aves eee gens wa pesae E E atone tener eres 2 TECHM Al SUD DOM Carana e ered vatapette e EAA 3 Safety Warnings for Grounding and RF exposure cccccccessecceeeseceeeeneees 3 CONTENTS se Satara atest ater ac eines gecta ac eaens heteacs Seana ee ea cea oteeaioe a 4 Tare go loll loudie a ernermencnmctret eecremetraetere reece
11. iented when they are installed Optionally you may sit them BOTH sideways with the SKY arrow pointing at the same wall to facilitate easy RJ45 cable installation Both units should be electrically grounded on their chassis to ensure noise from lights and motors in the vicinity do not affect signal quality Installation Mount the ZipLink Radios as high up as possible on both buildings The radios must see each other without obstructions between them and since radio travels in a football shape between antennas you must not only have a direct path between the antennas but the path also must be wide enough as determined by the distance between the radios Radio height required by distance between radios Distance mi km 25 40 5 80 1 1 6 Minimum Height ft m 10 3 14 4 3 For example if you have two buildings a half mile apart the ZipLink radios should be 14 feet above the ground plus the height of anything else that is in between the buildings So if there are vehicles moving between the radios they need to be 14 above the maximum height of the traffic approx 30 feet up Same rule applies for trees buildings and other structures There are two ZipLink radios included in each kit There is one Master unit and one Remote unit The Remote unit needs to be connected to the remote end The Master unit needs to be connected to the main network switch or router at the main location Assembly Tips
12. is product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord to phone lines connected to locate this product where the cord will be abused by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product but take it to a qualified serviceperson when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When a power supply cord plug or phone line cord connected to the product is damaged or frayed B If liquid has been spilled
13. nen meet nee e ene amen terre or wet rene nr emer rer 5 BOX CONTENTS sacer aS E TE NE insstainees 5 A NN sena Ai 5 cahe Ghand AssemDIy oriri ea a N T ae 6 BENCE TEST ea a A een ae 7 aO erne a a E tr ert eer re merrier erro ecen cer ae 8 PUSS CAMO TID eke tact rnc sautecieauennonauint N nena eaters 9 Electrical COMMCCUIONS sre ituasui st csntaddindceudaceten eianed eta eunie deine uleten ave ide 11 PIE Te AIL CHINAS tas tdis trast eeg i coait house heetins E A 12 Bench TESNE minene anie E E 13 Startup TESUNE narenn aa a T A 13 War rI NV a uscsnctinincepnmaeeueienewacas wa tacens auemeawenn guamamaceneasures 16 DEET aa A sis N A E E E E A E 16 SpeciiCat ON Sacri A A E O O 17 Introduction The Multi Link ZipLink Xtreme is a wireless communications system that provides an Ethernet LAN internet connection to be quickly installed between two buildings or locations up to 3 miles 5 kilometers apart The ZipLink Xtreme is designed to be easy to install You will need the following tools Power Drill Screwdriver w Phillips bits 10mm nut driver wrench Electrician s fishline Box Contents The ZipLink Xtreme box contains the following 2 ZipLink Xtreme Outdoor Radios Master amp Remote 2 power adapters and Power Injectors 2 Antenna Mounts Accessory Kit Cabling Each ZipLink Xtreme radio comes equipped with 30 Meters 100 feet of OUTDOOR RATED cable which runs from the ZipLink to the Power Injector which is usu
14. net and is how the outdoor radio gets power The Ethernet jack on the other side labeled LAN will connect to your laptop Ethernet switch or equipment The round barrel connector is where the power adapter connects e lt does not matter the order in which the radios are powered up e The RJ 45 connection on the Master side may be plugged into an office router etc If the Remote RJ 45 connection is to be shared between computers it is recommended that it is routed as well to ensure LAN traffic between computers at the remote end does not go over the air thereby affecting the performance of the wireless LAN connection by relaying unnecessary LAN traffic Aiming the antennas Once you have completed the installation try to get both radios pointing at the other as best as you can It is essential that the radios are mounted in such a way that the cabling comes out the bottom towards the ground The ZipLink antennas allow up to 15 degrees variation in between the Remote and Master units left right and up down Your aiming does not have to be perfect to have the system work You can essentially eyeball them in and get a good stable signal For example if your ZipLink Remote and Master units are 500 yards meters apart and one is mounted 5 feet higher than the other and the left right angle is out by 3 or 4 degrees you will still have a good stable link The TUtil ZipLink Utility software can assist you in getting
15. r local electrical safety codes in your area prior to performing any kind of permanent equipment installation e Itis important to understand that each ZipLink system is programmed to ONLY talk to itself If you have two ZipLink 14 systems you cannot mix and match Remote and Master units If you are experiencing unclear voice or data performance problems there is a possibility that the ZipLink is getting interference from another wireless network near the site To check if this is the case download and install on a laptop computer a program called inSSIDer from the following link http www metageek net products inssider If you need assistance contact Multi Link Technical Support directly 1 800 535 4651 techsupport multi link net Should you wish to remove the original ZipLink sticker from the front of the outdoor unit and replace it with something else please ensure that anything installed on the front of the ZipLink radio allows high frequency radio to pass through You cannot use labels that have any kind of metallic based inks or a foil label without harming the ZipLink or seriously degrading its performance Warranty Multi Link warrants the ZipLink system for one year from date of purchase by the original owner Multi Link will replace or repair at its option any ZipLink system that fails to perform under normal use provided that the system is returned at the cost of the owner to Multi Link Items that
16. the best signal possible The latest up to date software may be acquired from Multi Link Technical Support 800 535 4651 There is no charge for this software Bench Testing When bench testing the ZipLink prior to doing a field installation there are a few important things to know First the radios are designed to be at least 20 feet apart when in operation It is possible to overdrive the radios if they are only a few feet apart and facing each other Generally it is okay to put both ZipLink radios on the bench facing upwards and a few feet apart when testing This will bring the signal strength down to a reasonable level When using the ZipLink with devices with older Ethernet ports or legacy computers be careful about the way that the Ethernet cables are wired between the injectors and the customer equipment Some older Ethernet equipment will not automatically switch when the line connections are reversed There are what are called straight through Ethernet cables and crossover Ethernet cables If the LEDs on the equipment RJ45 ports do not light you may need to use a different type of Ethernet cable Startup Testing Once the ZipLink Ethernet Xtreme radios have been installed and aligned you may test the system by plugging in a computer at the remote end and powering it up It should behave exactly as if it was being used in the main location A good check is to get internet access on a laptop at the Master loc
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