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Phaser 360 Color Printer User Manual

1. 9922 06 User Manual 2 13 2 Getting Set Up 4 Make sure that the media fits snugly against the inside front wall of the tray 9922 07 5 Insert the loaded media tray into the printer 2 14 Phaser 360 Color Printer Getting Set Up 2 Loading the optional Lower Paper Tray Assembly The Lower Paper Tray Assembly holds up to 625 sheets approximately one and one quarter ream of 90 g m 24 Ib paper A label on the inside of the tray provides a fill line to indicate the tray s maximum paper capacity m For more information on the Lower Paper Tray Assembly see Media trays on page 4 8 and Lower Paper Tray Assembly on page 10 4 Note The Lower Paper Tray Assembly accepts paper media only it should not be used with transparencies or label stock 1 Remove the paper tray from the Lower Paper Tray Assembly 9922 74 User Manual 2 15 2 Getting Set Up 2 Select one half of a ream 250 sheets or less of paper at a time 3 Prior to loading paper in the Lower Paper Tray Assembly fan the paper stack to release sheets that are stuck together 2 4 Load the first stack of paper in the tray Make sure that the paper fits snugly against the slanted back wall of the tray M 9101 56 5 Load the second stack of paper Make sure that the paper fits flat in the
2. 9922 11 3 Print from your software application in the usual way Refer to Printing from a PC on page 4 19 and Printing from a Macintosh on page 4 35 Caution To prevent the printer from jamming do not load partially used sheets of labels and use only frameless labels when labels are removed no material is left on the backing 4 12 Phaser 360 Color Printer Printing Basics 4 Printing transparencies Use Tektronix transparency media for optimal image quality and reliable printer operation Tektronix offers two transparency grades standard and premium Tektronix premium transparencies provide enhanced ink adhesion and print quality Note Handle transparencies by the edges and with both hands to avoid fingerprints and creases which can result in poor print quality Printing transparencies from the transparency tray 1 Load Tektronix premium transparencies with the notched corner of the sheet in the back right corner of the tray Load Tektronix standard transparencies in any orientation You can load up to 175 sheets about three boxes in the transparency tray A label inside the transparency tray indicates the tray s maximum transparency capacity D000 OO000000000000 1 L 9922 06 2 Print from your computer in
3. a eee a a a m se a a E A E E E E E A A E E E A A E E E Pe a E E E E a a a a mma m _ A E E mma m 2 a a m m a a OI es m a a a A A A E E E M A a a E A A E E E a a m a m _ tt m a a I mm m E E E E A E A E E E A E E a a E A a E E SS E A A a a E O E E m a OLLER E a CLE EE a m a m 2 m a G m mm m es m _ ae Dee ll lt E E E E A E E E E A E a E E aT a ee a dd a TT ae ee E 2 a a E a m a a E ap ae mma E el mm Tektronix m Le Lt im nm m COE TT Phaser 360 Color Printer 9922 132 Printing Beyond the Basics 5 Tips for working with color Whether you are producing color reports memos graphs charts overhead transparencies for presentations color handouts or design comps there are a few things to keep in mind when using color A large area of color looks more saturated brighter than a small area of the same color A color looks brighter against a dark background than it does against a white background Colors look different because of the background color or surrounding colors The appearance of a color varies with the type and amount of light for example fluorescent lighting versus sunlight General guidelines Keep a document or design simple and consistent Select colors that look good together and that reinforce your message Check your application for standard palettes to get you
4. m Connecting an external hard disk optional on page 2 17 m Using the Quick Collate option on page 5 9 m Downloading fonts on page 5 13 User Manual 10 5 10 Supplies Accessories and Expanding Your Printing System Acditenal cotwere LMC are VS PhaserPrint for UNIX software Description Order number PhaserPrint for UNIX environments 4690F20 PhaserPrintll_ for UNIX software For printing in UNIX environments Tektronix offers PhaserPrint for UNIX software PhaserPrint software provides fast raster file and screen copy printing to Tektronix color printers PhaserPrint software also provides a graphical user interface for push button control of Tektronix printer features PhaserPrint software works with the workstation s native spooling system to print PostScript files and raster files in the Sun Raster Format SRF xwd SGI RGB and other formats Your printer s CD ROM contains a demonstration copy of the PhaserPrint for UNIX software and an on line instruction guide in the unix unixdemo directory Refer to Printing from a UNIX workstation on page 4 41 for more information Phasersyav setyers beers telesales sg oant haserSum software is a VMS orint cumbiont for DE S VAX and NA nent VMS Tel iy PI PhaserSym software requires that the Phaser printer include Ethernet suppor 10 6 Phaser 360 Color Printer Supplies Accessories and Expanding Your Prin
5. 3 Go to the printer and open the manual feed cover using the recessed finger tab 4 Set the guide on the inside of the manual feed cover for letter or A4 size media 9922 47 4 16 Phaser 360 Color Printer Printing Basics 4 5 When prompted by the front panel insert one sheet of paper or transparency media until the sheet stops m Manually feeding letterhead Orient the sheet of letterhead face down a and feed the bottom edge first b m Manually feeding transparencies Feed Tektronix premium transparencies with the notch c toward you and on the right side d Standard Tektronix transparencies are not notched and can be fed in any orientation oe b ee User Manual 4 17 4 Printing Basics 6 After the first sheet enters the printer wait for the front panel to prompt you before feeding the next sheet about 5 seconds 9922 18 Note A jam error will occur if you feed the second sheet of media into the manual feed slot before the front panel prompts you 4 18 Phaser 360 Color Printer Printing Basics 4 Printing from a PC You can print from a PC with or without a Tektronix provided printer driver The provided supported drivers allow you to select printing features right from your computer Without a supported driver you can make some printing selections from the printer s front panel Using Windows printer drivers To select printer specific features print from one of the fo
6. Unlocking the transit restraint 1 Insert a wide flat blade screwdriver into the slot of the transit restraint lock located on the right side of the printer 2 While pushing inward with slight pressure turn the lock button counterclockwise until it springs out flush with the side of the printer 9922 03 Caution Ifyou move or ship the printer be sure to lock the transit restraint to protect the printhead from damage Always turn the printer power off using the On Off switch before locking or unlocking the transit restraint Refer to Moving or shipping your printer on page 7 2 for more information User Manual 2 7 2 Getting Set Up Installing the maintenance tray The disposable maintenance tray labeled with a blue B shipped with your printer must be installed before printing is possible For more details on the maintenance tray see Emptying the waste liner on page 7 8 and Replacing the maintenance tray on page 7 11 Note To avoid printing delays always keep an extra maintenance tray available for use in the printer For ordering information see Printer supplies on page 10 2 1 Open the maintenance tray shipping box and remove the maintenance tray 2 Remove the packing materials from the maintenance tray Retain the plastic bag for disposal of the used maintenance tray later 3 Open the front cover 9922 65 2 8 Phaser 360 Color Printer Getting Set Up 2 4 Ins
7. on page 7 28 User Manual 7 27 7 Caring For Your Printer Cleaning for ink smears paper exit path 7 28 Approximate time to complete 10 minutes If you have already performed the other Cleaning for ink smears procedures described earlier in this chapter but problems persist you should manually clean the paper exit path Refer also to Cleaning for jams and ink smears paper feed rollers on page 7 22 Occasionally stray ink particles and drum fluid become attached to the exit fingers rollers and guides under the exit cover causing ink streaks or marks on the top edge front or back of prints When this occurs you must clean these parts using both dry and alcohol soaked swabs Refer to Using isopropyl alcohol on page 7 19 for more information Sample ink smear paper exit path 9922 31 Phaser 360 Color Printer 7 Caring For Your Printer Open the front cover 1 9922 138 Open the exit cover using the blue release button located inside the front cover at the top of the printer 2 4 9922 24 7 29 User Manual 7 Caring For Your Printer 3 Clean excess ink particles and drum fluid from the colored exit fingers by gently wiping the top surface of each finger using a dry swab 9922 114 Caution To avoid damaging the print drum and exit fingers never scrape excess ink with a tool or fingernail Use a dry swab provided with the cleaning kit 7 30 Phaser 360 Color
8. At the Lower Paper Tray Assembly 9922 30 Caution Some surfaces inside the printer may be hot Be careful not to touch the areas marked with this caution icon 8 16 Phaser 360 Color Printer Troubleshooting 8 Clearing a media jam m To avoid ink smearing inside the printer always try to pull jammed paper or transparencies out through the top of the printer Use both hands to gently pull the media through its normal path out the top of the printer exit cover if possible Do not use excessive force pulling the media it may tear m After removing the jammed media inspect it for tears Leave no media scraps in the printer m If your prints have ink smears after clearing a jam refer to Cleaning for ink smears paper exit path on page 7 28 Ifjamming persists cleaning the printer may solve the problem Refer to Cleaning for ink smears and jams internal paper path on page 7 20 Warning Never use a sharp object to remove jammed paper You may damage the print drum requiring repair to your printer User Manual 8 17 8 Troubleshooting 1 Check for jammed media that has partially exited through the top of the printer Remove any jammed media by pulling the media gently out from the exit cover 2 If necessary open the exit cover using the blue release button located inside the front cover at the top of the printer 7 9922 24 3 Using both hands pull the jammed media fro
9. Changing the default media tray setting These instructions apply if you install the optional Lower Paper Tray Assembly Default setting When the Lower Paper Tray Assembly is first installed the default media tray selection is set to AutoSelect With this setting the printer automatically prints from the lower paper tray In addition note the following When the lower paper tray becomes empty the printer then automatically switches to the upper tray If a paper tray is installed in the upper tray slot then the printer prints on whatever media is loaded in the upper tray However if a transparency tray is installed then the printer prompts you to load paper in the Lower Paper Tray Assembly Changing to Upper and Lower settings When you add the Lower Paper Tray Assembly to your printer you may want to change the default media tray setting By resetting the default you override the printer s automatic switching from the lower paper tray to the upper tray when the Lower Paper Tray Assembly runs out of paper If you set the default selection to Lower the printer will automatically print from the Lower Paper Tray Assembly until otherwise instructed When you want to print from the upper tray for example to print letterhead or labels you then change the paper source or media tray setting to Upper from your computer Always explicitly select Transparency to print transparencies from an upper tray To reset the default media tray
10. From the printer s front panel first select the Printer Defaults menu Next select Default Tray and then make your selection Refer to page 6 3 for information on using the front panel controls m Usea PostScript utility file Refer to the printer s CD ROM for more information on downloading utility files Note When using a supported printer driver settings from your software application override the printer s default media tray setting 4 10 Phaser 360 Color Printer Printing Basics 4 Printing letterhead 1 Load letterhead face up in the standard paper tray with the bottom edge of the page closest to the paper tray handle 412345678 D000 0000000000000 uL 9922 09 2 Print from your software application in the usual way Refer to Printing from a PC on page 4 19 and Printing from a Macintosh on page 4 35 Caution Some letterhead may be printed with ink that will offset onto the printer s parts requiring you to perform cleaning procedures Run several test sheets of letterhead to check for letterhead smearing before attempting a large print job User Manual 4 11 4 Printing Basics Printing labels 1 Use standard full sheet peel off labels 2 Load labels face up in the standard paper tray
11. Front panel overview The printer s front panel includes an LCD display menu buttons and power and error indicator lights The two line display shows the status of the printer and menus for different printer operations such as cleaning Front panel indicators The front panel has two indicator lights 1 Power 2 Error Ready E gt e 1 T Est Info Clean Menu es Kea 2 9922 133 Indicator On Blinking Off 1 Power The printer is on and ready for operation The printer is warming up or it is processing or printing an image The printer is in interactive mode you have pressed the Menu button The printer is off or not ready or there is an error 2 Error If the indicator is on after the power up sequence the printer detects an error that is not user correctable the printer requires service The printer requires attention for example ink is low or the printer is out of paper Normal operation User Manual 6 1 6 Using the Front Panel Two line display The two lines of the display have the following functions Line 1 m Displays status messages such as Ready Printing or the printer s name m Displays operation errors and warnings such as Out Of Ink m Displays the names of menus and parameters you can set Line 2 m Displays button labels such as Info for displaying printer information Clean for access to cleaning menus and Menu for access to a men
12. Paper transparency m Paper tray 60 120 g m 16 32 Ib Letter or A4 Capacity 200 sheets m Transparencies Capacity 50 sheets m Full sheet laser printer labels Capacity 50 sheets High capacity m Transparencies transparency tray Capacity 175 sheets Letter or A4 m Labels Capacity 100 sheets Lower Paper Tray om Paper only Assembly 60 120 g m 16 32 Ib Letter or A4 Capacity 625 sheets 90 g m 24 Ib Manual feed m Paper Letter or A4 60 120 g m 16 32 Ib Nonglossy cover stock 135 220 g m 50 80 Ib Transparencies Full sheet laser printer labels m Print on plain paper including copier paper and recycled paper bond letterhead and cover stock m You can recycle the paper printed on this printer the same way you would recycle paper from any laser printer Phaser 360 Color Printer Printing Basics 4 Margins and image area The image area is the part of the media where the image appears When the printer places an image on the media the image area is a bit smaller than the actual media size You may need to adjust the page margins in your application software to match the image area The printer must be set for the correct size media through the printer driver The image area for the Phaser 360 printer is 8 11 x 10 45 in letter size and 200 x 283 mm A4 size The difference between the image area and the media size for the top margin and side marg
13. Switzerland 155 9493 Taiwan 886 2 765 6362 The Netherlands 06 0221647 UK 0800 558668 All other locations Contact local Tektronix dealers or Tektronix offices For a list of dealers in your area visit our web site http www tek com Color_Printers Phaser 360 Color Printer Customer Support 9 Getting information by fax Another Tektronix resource for up to date information is HAL Highly Automated Library If you have a fax machine and a touch tone telephone you can quickly receive by fax the latest technical hints and tips solutions to common technical problems and application notes for software problems such as CorelDRAW and QuarkXPress You may call HAL from anywhere in the world and it is available 24 hours a day seven days a week For a catalog listing HAL documents call one of the numbers below Note Not all documents are available in all languages If a local version of the document you want is available HAL will send it in your language Otherwise it will send an English document Country Numbers U S Canada 1 800 835 6100 inside U S and Canada 503 682 7450 outside U S and Canada Australia 1 800 650 6383 toll free 02 9878 0332 Austria Belgium Denmark Finland Holland Italy Norway Switzerland 00 44 1908 681839 France 0800 90 81 86 Germany 0130 819 220 Spain 07 44 1908 681839 Sweden 009 44
14. Use either the prepackaged alcohol soaked cloth or fold a lint free cloth into a 2 inch square and soak with alcohol Keep the cloth moist with alcohol during the procedure b Place the cleaning cloth against the underside of each upper rubber roller lifting to create pressure against the roller c Press the index or middle finger of your other hand flat against a lower roller and turn the roller toward you using the entire length of your finger The upper rubber roller should rotate four or five complete revolutions to ensure proper cleaning 9922 140 d Scrub each roller thoroughly If the cloth becomes dirty discard it and use another 7 24 Phaser 360 Color Printer 5 Caring For Your Printer 7 To clean the upper white plastic rollers a Use alcohol soaked swabs for this procedure b Place the swab on top of each upper white roller and press down on the swab to create pressure against the roller c Rotate the upper white roller four or five complete revolutions by turning the lower black rubber rollers away from you with the index finger of your other hand 9922 141 d Scrub each roller thoroughly until clean If the swab becomes dirty discard it and use another User Manual 7 25 7 Caring For Your Printer 6 Locate the two sets of lower paper feed rollers one set of rollers is black rubber the other set is white plastic The lower rubber rollers are located
15. Using the left lt or right gt arrow buttons scroll through the selections until the following message appears Language lt gt Menu 3 Press the Menu button to access language selections The printer displays the following message Language English lt gt OK where the asterisk indicates the currently selected language 4 Using the left or right arrow buttons scroll through the language selections until you reach the appropriate setting 5 To confirm your language selection press the OK button 6 Press the Exit button until the printer displays the Ready message 2 24 Phaser 360 Color Printer Getting Set Up 2 Printing a Configuration Page After the printer is installed print the Configuration Page This page lists important information about your printer including the serial number printer ID amount of installed memory and network protocols enabled Use this page as a resource for reconfiguring your printer or when contacting Tektronix Customer Support To print the Configuration Page 1 When the printer is on and the Ready message appears press the Menu button You see this message Help Pages lt gt Menu 2 Press the Menu button The following message appears Menu Map lt gt Print 3 Using the left lt or Press the right gt arrowbutton s seroll through the selectionsmtilyeuseetThis message appears Configurat
16. and run SETUPEXE Follow the installation prompts to install PhaserShare software on local NetWare enabled workstations User Manual 3 11 3 Installing Printer Software 6 The Finish Installation dialog box contains instructions for completing the printer software setup click Next The Print Manager opens automatically 7 From the Printer menu select Create Printer 8 In the Create Printer dialog box under Driver select Other 9 Type in the drive for the printer s CD ROM or diskette click OK 10 In the Select Driver dialog box under Printer Driver select your Phaser 360 printer and click OK 11 In the Create Printer dialog box select a local printer port or follow the instructions below for a network port LPR port for TCP IP setup instructions AppleTalk port setup instructions a Inthe Print Destinations dialog box under Available Print Monitors select LPR Port and click OK the Add LPR compatible printer dialog box appears b For Name or address of server providing Ipd type your printer s IP address or Host name if known to the network Note The printer s IP address may be available on the printer s Configuration Page If not ask your network administrator c For Name of printer or print queue on that server type in one of the following use uppercase letters m PS or PostScript m AUTO for automatic selection d Click OK e Continue with the instructions in Step 12 a In t
17. and select Run Type in the drive for the CD ROM or diskette type SETUP and click OK In the Installer click Next until the Select Installation Type dialog box appears Select either Easy Installation or Custom Installation and click Next When you finish with the Easy or Custom instructions continue with Step 6 on page 3 8 Easy Installation a The following files are copied to your computer s hard disk QuarkXPress PDF Installs an application specific printer description file if the application is found m PhaserPrint Plug in for Photoshop Installs an application specific plug in Installs color sampler charts and a fonts sampler b In the Choose Destination Directory dialog box select the location for installing the PhaserPrint plug in c Click Next Files are copied to your computer s hard disk 3 6 Phaser 360 Color Printer Installing Printer Software 3 Custom Installation a In the Driver Installation dialog box select from the following options then click Next to continue m Drivers PPDs Installs driver files and printer description files QuarkXPress PDF Installs an application specific printer description file m PhaserPrint Plug in for Photoshop Installs an application specific plug in b If you checked the PhaserPrint plug in option now select the location for installing the plug in in the Choose Destination Directory dialog box Click Next to continue c In t
18. m Upper b Select a Tray Selection m Upper m Lower m Upper m Lower m Paper m Lower m Paper m Transparency m Paper m Transparency m Manual Paper m Transparency m Manual Paper m Manual Transparency m Manual Paper m Manual Transparency m Manual Transparency a Open Print dialog box a Open Print dialog box a Open Printer Driver b Click TekColor button b Click Options button Defaults dialog box c Select a Print Quality c Select a Print Quality b Select a Print Quality m Fast Color m Fast Color m Fast Color m Standard m Standard m Standard m Enhanced m Enhanced m Enhanced Phaser 360 Color Printer Print features quick reference Macintosh printer drivers cont d Follow these basic driver instructions to select printer features Color correction page 5 2 Quick Collate page 5 9 Check Print page 5 10 Image Smoothing page 5 11 Printing Basics 4 Driver name Phaser 360 Apple LaserWriter 8 Phaser 360 GX 1 Make sure the driver software is installed 2 Make sure your printer is selected and set up in the Chooser 3 From the File menu select either Print or Page Setup as listed below For GX also use the Printing menu in the Finder 4 Select printer features as indicated a Open Print dialog box a Open Print dialog box a Open the Printer Driver b Click TekColor button b Click Options button Defaults dialog box c Select a Col
19. 15 printing from the paper tray 4 14 printing from the transparency tray 4 13 printing instructions 4 13 size 4 6 tips 4 15 tray types 10 4 using Tektronix 4 5 transparency tray capacity 4 8 Index 8 Phaser 360 Color Printer loading 2 11 order number 10 4 printing from 4 13 troubleshooting front panel error messages 8 2 operational hints 2 26 problems and solutions tables 8 5 TrueType fonts 5 13 turning on the printer 2 21 two sided printing precaution against 8 15 U UNIX workstations 4 42 installing printer software 3 23 software for 10 6 Use Printer Setting color correction 5 5 used ink disposal of 7 8 using color 5 7 using color corrections 5 2 using your web browser for printer management 1 3 utility files 3 23 V Vivid Color color correction 5 3 VMS seftware orderine 10 6 VMS workstations software for 443 W warming up the printer 2 23 time necessary for 2 23 waste liner description of 1 7 emptying 7 8 web site Tektronix 9 1 weight paper 4 6 Windows 3 1 driver Features tab 4 29 improving print speed 5 17 Job Control tab 4 30 Paper tab 4 29 PostScript header 4 30 5 17 PostScript tab 4 30 problems with setting page sizes 5 19 timeout PostScript driver 4 29 timeouts 8 28 using 4 29 Windows 95 driver Details tab 4 22 Device Options tab 4 23 Graphics tab 4 23 Paper tab 4 22 PostScript Header 4 24 PostScript tab 4 24 timeout 8 28 using Adobe and Microsoft drivers 4 22 using PostScript
20. 1908 681839 UK 01908 681839 Other countries 44 1908 681839 where is your country s International Access Code User Manual 9 3 9 Customer Support 9 4 Phaser 360 Color Printer Chapter 1 0 Supplies Accessories and Expanding Your Printing System Tektronix printers and Tektronix supplies Made For Each Other Tektronix supplies are developed and tested as a total system printer user replaceable components and media These system components work together to produce consistent high quality color images Always order Tektronix supplies for your Phaser 360 printer to guarantee the best print quality media feed reliability and trouble free printer performance Customizing your printer Tektronix offers upgrades and accessories to expand your printer s capabilities To order refer to the information provided here or the printer supplies sheet that was shipped with the printer and contact your local dealer or Tektronix office In the United States contact your local dealer or call Tektronix at 1 800 835 6100 User Manual 10 1 10 Supplies Accessories and Expanding Your Printing System Printer supplies For a complete list of printer supplies refer to the supplies information sheet that was shipped with the printer and contact your local dealer or in the United States call Tektronix at 1 800 835 6100 Supplies Order number Description P
21. 360 Color Printer Printing Basics 4 Selecting printer options within an application Print 1 From the File menu select Print the Print dialog box appears You can select a different printer and other settings in this dialog box 2 Click on the Properties button the Printer Document Properties sheet appears 3 Click the Advanced tab to change any printer features including TekColor color corrections This tab displays the same information as the Document Defaults Properties Advanced tab 4 Click the Page Setup tab to see other features This tab displays the same information as the Document Defaults Properties Page Setup tab Note Changes to any of these settings overrides the Default Printer Properties settings in the Printers folder Selecting printer options within an application Page Setup Note If changing the Printer Driver settings through Page Setup causes problems with the application you are using then change the Printer Driver settings through Print under the File menu described on page 4 33 1 From the File menu select Page Setup the Page Setup dialog box appears 2 Under Paper select Size and Source options Note Selecting Automatically Select as the Paper Source uses the default setting made under Document Defaults in the Printers folder To change this setting select a different Source in Page Setup User Manual 4 33 4 Printing Basics 3 Click the Printer button another Page Setup dial
22. Depth 50 8 cm 20 in Width 40 cm 15 75 in Weight 7 kg 15 5 Ib User Manual 11 9 11 Regulatory Information and Specifications Safety and emissions m Listed UL 1950 Information Technology Equipment m Certified CSA Standard C22 2 No 950 95 3d ed Safety of Information Technology Equipment Including Electrical Business Equipment m Certified EN60950 m Class B compliant computing device pursuant to subpart J of Part 15 of FCC rules m Conforms to EC EN55022 1992 EN61000 3 2 1995 11 10 EN61000 3 3 1994 EN50082 1 1992 Phaser 360 Color Printer Index A adapters ordering 10 7 adding ink 7 6 adjusting low resolution images 5 11 adjusting printed colors 5 2 Adobe Photoshop plug in 3 16 Adobe PostScript driver 4 19 Adobe Type 1 and Type 3 fonts 5 13 alcohol presoaked cloth wipes 7 19 purity of 7 19 using for cleaning 7 19 Apple LaserWriter 8 driver using 4 39 Automatic color correction 5 3 banding on prints cleaning 8 12 blue color adjusting for 5 3 C cables ordering 10 7 Cancel button location 6 3 changing the default media tray 4 10 Check Print previewing printjobs 5 10 resetting the timeout 5 11 CIE colors 5 3 Clean button location 6 3 cleaning Cleaning Page 7 16 for light stripes or missing colors 8 12 for Lower Paper Tray Assembly jams 7 43 ink smears from internal paper path 7 20 from paper exit path 7 28 from paper feed problems 7 22 preventing 8 17 instructions printou
23. Printer Setting Use Adobe s standard color conversions Refer to the printer s CD ROM for downloadable utility files For other ways of matching the screen s colors use ColorSync color matching on a Macintosh or use host color correction in Windows 95 Refer to the printer s CD ROM or the Tektronix web site for more information Phaser 360 Color Printer Printing Beyond the Basics 5 TekColor correction descriptions The following options are available Note TekColor color corrections do not affect colors specified in the PostScript Level 2 international color standard CIE XYZ developed by the Commission Internationale de l Eclairage International Commission on Illumination Automatic General all purpose printing The Automatic default option is the best choice for most office printing This mode optimizes the color quality on each page The printer automatically applies the appropriate color correction for each element text graphics photographs for the best reproduction Vivid Color Printing the brightest colors and a truer blue The Vivid Color option makes printed blue appear less purple by reducing the amount of magenta used to print blue colors Other colors are also adjusted to compensate for the adjusted blue This selection also increases contrast making the output appear brighter Use this selection for presentation graphics such as overhead transparencies and for bright looking colors that don
24. Select Phaser 360 printer 3 Click the buttons to select printer features AdobePS 4 Driver 1 Select Start 2 Select Settings then Printers 3 Right mouse click Phaser 360 printer 4 Select Properties 5 Click the tabs to select features Microsoft Driver 1 Select Start 2 Select Settings then Printers 3 Right mouse click Phaser 360 printer 4 Select Properties 5 Click the tabs to select features a Click Paper tab a Click Setup a Click Paper tab a Click Advanced tab b Select a Paper Size b Select a Paper Size b Select a Paper Size b Locate Paper Output m Letter m Letter m Letter c Select a Paper Size m A4 m A4 m A4 m Letter m A4 a Click Paper tab a Click Setup a Click Paper tab a Click Advanced tab b Select a Paper b Select a Paper b Select a Paper b Locate Paper Output Source Source Source c Select a Paper m Upper m Upper m Upper Source m Lower m Lower m Lower m Upper m Paper m Paper m Paper m Lower m Transparency m Transparency m Transparency m Paper m Manual Paper m Manual Paper m Manual Paper m Transparency m Manual m Manual m Manual m Manual Paper Transparency Transparency Transparency m Manual Transparency Note to see all trays in the list go to the Features Note to see all trays tab and select Optional in the list go to the Device Lower Trays Installed Settings tab to Installable Options click Optional Lower Trays click Insta
25. Tray Assembly a Use standard office paper only 60 to 120 g m 16 to 32 Ib Do not load the tray beyond the fill line Paper tray capacity is 625 sheets of 90 g m 24 Ib paper Paper jamming inside m the printer Remove and relatch the maintenance tray Refer to Replacing the maintenance tray on page 7 11 You may need to clean the paper feed rollers Refer to Cleaning for jams and ink smears paper feed rollers on page 7 22 Paper jamming at 7 manual feed slot Wait until the front panel prompts you before inserting media into the manual feed slot Feed the paper or transparency into the manual feed slot and let the printer take the media out of your hands Select Manual Paper or Manual Transparency in the printer driver m Select the appropriate size media in the printer driver m Make sure to align the paper against the left edge of the manual feed slot Is the paper too thick or the wrong size for manual feed Refer to Acceptable media sizes types and weight on page 4 6 User Manual 8 5 8 Troubleshooting 8 6 Image Quality Problems Symptom Solution Light colored or blank m Refer to Light stripes on prints cleaning the stripes on prints printhead on page 8 12 Ink streaks or oil on front m back or edges of print Do not print on both sides of the media Ink may be offset onto the internal paper path Refer to Cleaning for ink smears a
26. all federal state and local regulations See section 15 Section 14 Transport information D O T Not regulated Section 15 Regulatory information EPCRA section 313 Reportable Ingredients None California Prop 65 Not listed Canadian WHMIS Not considered a hazardous chemical TSCA This product is listed in the Toxic Substances Control Act inventory as verified by our suppliers OSHA Not considered a hazardous material as defined by 29CFR1910 1200 Hazard Communication Section 16 Other information Original preparation date October 21 1994 RC Corrected MS etc 4 20 95 RC Revised product use etc 2 7 97 JMP Revised product use 12 5 97 JMP Tektronix Incorporated P O Box 500 Chemical Documentation Mail Stop 46 840 Beaverton Oregon 97077 Printer information 1 800 835 6100 MSDS information 503 627 7255 User Manual 11 7 11 Regulatory Information and Specifications Specifications 11 8 Printer tilt Place the printer on a level surface with no more than 3 degree tilt in any direction equivalent to raising one corner of the printer approximately 2 cm 0 75 in Caution Tilting the printer more than 3 degrees causes drum fluid to leak from the maintenance tray resulting in damage to your printer not covered by the printer s warranty Temperature Operating 10 C to 32 C 50 F to 95 F Nonoperating 30 C to 60 C 22 F to 140 F Storage 30 C to 60 C 22 F
27. below the maintenance tray the white plastic rollers are located on the inside of the front cover 7 To clean the lower rubber paper feed rollers a Use either the prepackaged alcohol soaked cloth or fold a lint free cloth into a 2 inch square and soak with alcohol b Place and hold the cleaning cloth on top of each lower rubber roller pressing to create pressure against the roller c Press the index or middle finger of your other hand flat against a lower roller and turn the roller using the entire length of your finger The lower rubber roller should rotate four or five complete revolutions to ensure proper cleaning 9922 113 d Scrub each roller thoroughly If the cloth becomes dirty discard it and use another 7 26 Phaser 360 Color Printer Caring For Your Printer 7 8 To clean the lower white plastic rollers a Use either the prepackaged alcohol soaked cloth or fold a lint free cloth into a 2 inch square and soak with alcohol b Place and hold the cleaning cloth on top of each lower white roller while turning the individual roller with your thumb and forefinger 9922 119 c Scrub each roller thoroughly until clean If the cloth becomes dirty discard it and use another 9 Put the maintenance tray back in the printer pushing on both sides of the maintenance tray to latch it firmly in place 10 Close the front cover If the problem persists Refer to Cleaning for ink smears paper exit path
28. button Change the Transmission Retry to 850 Parallel port printing If you get a timeout from the Connect dialog box change the Ports selection from LPTX to LPTX DOS Some Windows installations may say LPTX OS2 X is 1 2 or 3 The area of paper that the printer prints on is smaller than the media size See Margins and image area on page 4 7 for more details To maximize the image area you may have to adjust the margins in your application software Ink Low or Ink Sticks Jammed message appears when ink bins are full Apply pressure to each row of ink sticks in the loading bin to make sure they are not jammed A Macintosh printed image has shifted or the margins are not correct You should install a supported printer driver and the Phaser 360 printer PPD onto your Macintosh to select the correct page sizes from the driver Refer to Using the Mac OS installer on page 3 17 for information a Turn off Background Printing through the Chooser m Refer to Printing from a Macintosh on page 4 35 for details on how to print from a Macintosh 8 8 Phaser 360 Color Printer Troubleshooting Printing and installation problems cont d 8 Symptom The Ready message or the printer s name is displayed but the file does not print Solution m Make sure that the Phaser 360 printer is the selected printer Try printing the same file to another PostScript printer If the file prints
29. click Start then Settings and Printers 2 In the Printers dialog box click the right mouse button on the Phaser 360 printer and select Properties in the menu 3 From the Properties dialog box click the Device Settings tab 4 In the Device Settings sheet locate Form To Tray Assignment 5 Under Form To Tray Assignment highlight the first tray 6 Inthe box that appears at the bottom of the window select the size media you will be using in that tray 7 Repeat Steps 3 and 4 for each installed tray 8 Click OK to return to the Control Panel Selecting a printer s Default Document Properties Note Document properties set from an application always override document defaults set in the printer s Document Properties sheets However if an application does not set a document property such as page orientation or paper size the printer defaults to the document properties set in the printer s Document Properties sheets From the taskbar click Start then Settings and Printers In the Printers dialog box click the right mouse button on the Phaser 360 printer and select Document Defaults in the menu Click the Advanced tab Under Document Options select a printer feature then make your selection in the next field For example select Color Corrections in the first list then select an option such as Automatic in the next list Click the Page Setup tab to see other features such as Paper Size and Paper Source Phaser
30. driver 4 29 Windows printer driver configuring 4 25 timeouts 4 26 workstation software PhaserPrint for UNIX ordering 10 6 PhaserSemto Ais aides Lib World Wide Web Tektronix Color Printer web site 9 1 User Manual Index 9 Index 10 Phaser 360 Color Printer
31. from the supported drivers with downloadable utility files or from the printer s front panel see TekColor correction descriptions on page 5 3 for more information m The Fast Color print quality mode is the fastest mode followed by the Standard print quality mode and the Enhanced mode Select print quality modes from the supported drivers from the printer s front panel or through your web browser see Adjusting print speed and resolution on page 4 4 for more information Macintosh and Windows users m Ifyou are using Adobe Photoshop you can print using the Tektronix PhaserPrint software plug in to improve the image data transfer time from your computer to the printer See the on line manual on the printer s CD ROM for instructions on installing and using the plug in 5 16 Phaser 360 Color Printer Printing Beyond the Basics 5 Windows 3 1 users Note Use the following procedure only if your computer is connected to the printer through the parallel port Do not do this procedure if the printer is connected over a network port 1 From the Control Panel double click Printers 2 Inthe Printers dialog box select the Tektronix Phaser 360 printer then click Setup A dialog box appears with the printer s name across the top 3 Click the PostScript tab 4 Inthe Performance Options field select the Use PostScript Level 2 Features option 5 Click the Job Control tab 6 For better performance selec
32. installer click Read or Skip in the instrucngns README WRI dialog box to start the installation a Open the Windows Control Panel b Click Continue in the PostScript Printer Driver Setup b Open the Printers dialog box dialog box Files are copied to your computer c Under Installed Printers select your c Click the Restart Windows button in the dialog box that Phaser 360 TekColor printer click Connect appears d Select the printer s port and click OK d After Windows restarts the Install PostScript Printer from PPD dialog box opens Select your Tektronix Phaser 360 printer in the list and click Install e Click OK in the next dialog box f Click Close in the Install PostScript Printer from PPD dialog box g Click OK in the information dialog box h In the Control Panel double click Printers i In the Printers dialog box select the printer you just installed and click Connect j In the Connect dialog box select the port the printer is connected to and click OK User Manual 3 15 3 Installing Printer Software Mac OS software Use the installer application on the printer s CD ROM or diskettes to install the printer s standard software Then continue with driver specific setup instructions for the driver you are using Installer options Software Description Installed folder Custom Easy LaserWriter 8 3 4 Driver Driver for use with all non GX Macintosh System Folder Extensio
33. is located in a normal on site service area Outside the U S a description of the normal on site service area can be obtained from the Local Tektronix Subsidiary or Authorized Tektronix Distributor The maintenance tray in this product will be free from defects in materials and workmanship for a period of ninety 90 days from the date of shipment or six 6 months where longer periods are required by law If the maintenance tray proves defective during the warranty period Tektronix at its option will either repair the defective product without charge for parts and labor or provide a replacement in exchange for the defective product This 90 day warranty applies only to maintenance trays returned to the designated Tektronix depot For trays returned to other locations Customer will be assessed an applicable service charge The preceding limitation shall not apply within the European Economic Area where trays may be returned for warranty service to the nearest designated service depot regardless of the place of purchase This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this warranty a to repair damage resulting from attempts by personnel other than Tektronix representatives to install repair or service the product b to repair damage resulting from improper use or connection to incompatible equipmen
34. may have incorrectly sent the Monochrome color correction utility file to the printer Send another color correction utility file to the printer use a front panel selection or print from a driver User Manual 8 7 8 Troubleshooting Printing and installation problems Symptom Solution You have problems printing from a specific application m Get information and tips on printing from specific applications such as QuarkXPress and PageMaker from the Tektronix Color Printer web site and from HAL another Tektronix information resource Refer to On line support on page 9 1 and Getting information by fax on page 9 3 Fonts print incorrectly in Windows Make sure you have installed the correct printer with your driver Refer to PC Windows software on page 3 2 for instructions on installing drivers Text prints in Courier font The font you have specified is not available The Phaser 360 printer has 164 resident fonts Other fonts must be downloaded or available on a SCSI hard disk Refer to Downloading fonts on page 5 13 The image does not finish printing the printer times out PC users If you are using the parallel port use the MODE command to set the PC s communication parameters for example MODE LPT1 P for parallel port LPT1 Windows users Double click on the Control Panel Double click the Printers icon Choose your Tektronix printer Click the Connect
35. modulated Electrostatic Discharge 8 kV charge Voltage IEC801 2 1984 Fast Transients common mode on Signal 0 5 kV peak IEC801 4 1988 lines 5 50 Tr Th ns Capacitive Clamp 5 kHz Rep Frequency AC main ports 1 kV This product if used properly in accordance with the user s instructions is not dangerous for the consumer or the environment Canadian EMC Electromagnetic Compatibility regulatory standards m This digital apparatus does not exceed the Class B for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications m Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limits applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le ministere des Communications du Canada 11 2 Phaser 360 Color Printer Regulatory Information and Specifications 11 FCC Class B warning for 115 VAC equipment The equipment described in this manual generates and uses radio frequency energy If it is not installed and used properly in strict accordance with Tektronix instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B verified digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again
36. on a network 8 33 Prints do not reflect your settings 8 33 If the Apple Printer Utility does not work 8 33 User Manual ix 10 11 X Customer Support On line support 9 1 Receiving email update notices 9 1 Customer Support Centers 9 2 Getting information by fax 9 3 Supplies Accessories and Expanding Your Printing System Tektronix printers and Tektronix supplies Made For Each Other 10 1 Customizing your printer 10 1 Printer supplies 10 2 PhaserShare network cards 10 3 Media trays 10 4 Memory upgrade 10 5 Tektronix external hard disk 10 5 Additional software UNIX and VMS 10 6 PhaserPrint for UNIX software 10 6 PhaserSym software 10 6 Interface cables and adapters 10 7 Regulatory Information and Specifications Declaration of conformity 11 1 Canadian EMC Electromagnetic Compatibility regulatory standards 11 2 FCC Class B warning for 115 VAC equipment 11 3 Material Safety Data Sheets 11 3 MSDS for ColorStix ink sticks 11 4 MSDS for silicone oil drum fluid 11 6 Specifications 11 8 Safety andemissions 11 10 Index Phaser 360 Color Printer Chapter About Your Printer The Tektronix Phaser 360 Color Printer is a fast reliable economical and easy to use printer that produces brilliant high quality color prints on plain paper It is compatible with the leading network protocols operating systems and software applications so everyone in your workgroup can use it Optional accessories a
37. on page 3 13 3 2 Phaser 360 Color Printer Installing Printer Software 3 Installing printer software for Windows 95 Note This procedure installs the AdobePS 4 printer driver If you are installing from diskettes you may need more than one diskette depending on your Windows system Keep all of the printer s diskettes handy during the installation and insert each diskette when you are prompted by the installation program Insert either the printer s CD ROM or the Phaser 360 Color Printer Installer for Windows Disk 1 into the appropriate drive on your computer Click the Start icon in the taskbar and select Run Type in the drive for the CD ROM or diskette type SETUP and click OK In the Installer click Next until the Select Installation Type dialog box appears Select either Easy Installation or Custom Installation and click Next When you finish with the Easy or Custom instructions continue with Step 6 on page 3 5 Easy Installation a The following files are copied to your computer s hard disk QuarkXPress PDF Installs an application specific printer description file if the application is found m PhaserPrint Plug in for Photoshop Installs an application specific plug in Samplers Installs color sampler charts and a fonts sampler b In the Choose Destination Directory dialog box select the location for installing the PhaserPrint plug in c Click Next Files are copied to your computer s h
38. product Plug the three wire power cord with grounding prong into grounded AC outlets only If necessary contact a licensed electrician to install a properly grounded outlet Symbols as marked on product DANGER high voltage S Protective ground earth terminal Use caution Refer to the manual s for information A WARNING If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused Contents 1 About Your Printer Features of your new printer 1 2 An illustrated guide to your printer 1 4 Printer parts and components 1 7 Consumables 1 7 Printer parts 1 8 Options and accessories 1 9 2 Getting Set Up Setting up the printer ata glance 2 1 What you get with your printer 2 2 Choosing a printer location 2 3 Removing the packing material 2 3 Registering the printer 2 3 Installing the Lower Paper Tray Assembly optional 2 4 Unlocking the transit restraint 2 7 Installing the maintenance tray 2 8 Loading the ink sticks 2 10 Loading the media trays 2 11 Loading paper and transparency trays 2 11 Loading the optional Lower Paper Tray Assembly 2 15 Connecting an external hard disk optional 2 17 Connecting the printer 2 18 Printer ports 2 18 Connecting to a network 2 19 Connecting a PC or UNIX workstation to the parallel port 2 20 Connecting to a Macintosh 2 21 Turning on the printer 2 21 Front panel dis
39. select LaserWriter 8 3 4 Driver and Printer Descriptions in the Custom Install window 2 From the Apple menu open the Chooser 3 Select the LaserWriter 8 driver icon 4 Click on the Zone your printer is in See your network administrator if you have questions 5 Select your printer from the list then click the Setup button An auto setup program searches for the printer s PostScript Printer Description file PPD You may see a dialog box showing the PPD file you installed in Step 1 Click TKP360P1 PPD and click Select Or if you don t see this file listed click Other PPD A dialog box opens showing the PPD files you have installed in the System Folder Extensions folder Printer Descriptions folder Click TKP360P1 PPD and click Select User Manual 3 19 3 Installing Printer Software 6 Ifthe auto setup finishes a color icon appears next to the printer s name in the Chooser If not click OK at the prompt In the dialog box that appears under Installable Options select items such as the optional Lower Paper Tray Assembly then click OK 7 Click the Chooser s close box 3 20 Phaser 360 Color Printer Installing Printer Software Setting up the Phaser 360 GX driver If you are using Apple Macintosh QuickDraw GX use the Phaser 360 GX driver to print to your Phaser 360 printer m The Phaser 360 GX driver works with QuickDraw GX and non QuickDraw GX applications m QuickDraw GX does not work with no
40. started Use a color scheme of five or six shades and in a series of images use the colors in a consistent manner throughout the series U se color to highlight the most important information such as a bar or pie segment in a chart or graph Use color to show relationships between objects such as a range of values Objects with a similar meaning or value should be in similar colors Use color as graphic elements in the design of newsletters logos and brochures Avoid red and green combinations these colors are hard for people with red green color blindness to distinguish User Manual 5 7 5 Printing Beyond the Basics Special considerations 5 8 If your Phaser 360 printer is shared on a network Another user may use the downloadable color correction utility files or the printer s front panel to change the printer s default color correction setting If this situation occurs and you try to print through a nonsupported driver your prints may not turn out as expected Refer to Sharing the printer on a network on page 8 34 for more information Application color corrections Some applications perform their own color corrections to improve screen to printer color matching The TekColor color correction options in the supported drivers adjust colors in the printer after the application has performed its color corrections m If the application uses CIE Commission Internationale de l Eclairage colors th
41. submenu Press Exits without making a change Accepts the displayed value as the new setting Help Pages Page Count View TekColor Correction 6 lt _ 6 gt Menu Print Quality Pn gt Menu Printer Defaults gt 6 Menu Network Settings gt 6 Service Support 6 Menu Language Appears when lower paper tray is installed Menu Map Configuration Page Startup Page Demonstration Page RGB Color Sampler CMYK Color Sampler None Vivid Color Display SWOP Euroscale Commercial Monochrome Automatic default Fast Color Standard default Enhanced Default Tray Startup Page SCSI Startup Mode Cleaning Page Source Authorization Codes Energy Star Timeout Check Print Check Print Timeout Image Smoothing Error Handler TCP IP EtherTalk NetWare HTTP Cool Down For Power Off Printer Serial Number Head Serial Number Calibration Date Head Version Engine FW Version Fault History Purge Volume English default Espa ol Fran ais Deutsch Italiano Japanese 9922 145 User Manual 6 5 6 Using the Front Panel Printer Help Pages The printer has several Help Pages that you can print from the front panel to learn more about the printer Menu M
42. then click Next to continue m Both PhaserShare Status Monitor and Administrator m PhaserShare Status Monitor m PhaserShare Administrator Do Not Install PhaserShare Select PhaserShare installation type then click Next to continue a Standard Install automatically installs the choice you made in the previous dialog box m Network Install copies PhaserShare installation files to a network server If you selected the PhaserShare Network Install option click Browse to select the drive for installing the installation files Click Next to continue Click OK in the installation successful dialog box Files are copied to your computer s hard disk or to a selected network destination Note To use the PhaserShare software installer you copied to a network server go to the location of the copied files and run SETUPEXE Follow the installation prompts to install PhaserShare software on local NetWare enabled workstations 3 4 Phaser 360 Color Printer 10 11 12 13 14 15 16 Note Installing Printer Software 3 The Finish Installation dialog box contains instructions for completing the printer software setup click Next The Add Printer Wizard program is automatically launched In the Add Printer Wizard click Next in the opening dialog box Select your printer s connection either Local Printer or Network Printer and click Next In the Manufacturers Printers dialog box click Have Disk Type in the
43. three ink sticks in each bin 9922 21 3 Close the top cover Caution Do not force ink sticks into the ink loading bin If an ink stick does not load easily make sure that the color and shape of the ink stick correspond to the correct loading bin color and shape 7 6 Phaser 360 Color Printer Caring For Your Printer 7 Ink consumption Ink consumption is primarily dependent on the ink coverage per print Always keep a supply of ink sticks available to prevent printing interruptions Refer to Printer supplies on page 10 2 for information on ordering ColorStix ink sticks Ink handling tips m To ensure optimum print quality and best performance leave the printer turned on overnight and during weekends Leaving the printer on reduces the number of cleaning cycles which consume ink m Keep ink sticks clean by storing them in their original containers until you are ready to use them m The ColorStix ink sticks will break if dropped handle them with care Caution Use only Phaser 360 printer ColorStix ink sticks The Phaser 360 printer cannot use solid ink intended for other printers such as the Phaser 380 printer Do not load used ink into the printer reusing waste ink ruins the printhead Your warranty will not cover repair of damages caused by the reuse of waste ink Discard broken ink sticks Loading broken pieces of ink sticks can cause the ink loading system to jam User Manual 7 7 7 Caring For Y
44. to print page masters for photocopying in black and white Use Printer Setting Using the printer s current default The Use Printer Setting option is available only in the supported drivers This option sends no color correction information to the printer It uses the current default in the printer to process colors for printing The factory default color correction is Automatic The printer s default can be one of the following m Any option selected in the TekColor Correction menu on the printer s front panel m One of the color correction utility files sent to the printer User Manual 5 5 5 Printing Beyond the Basics Printing and using the color sampler charts 5 6 You can print color sampler charts from your printer to see how colors you have specified from within an application will look when printed Having a preprinted sample of each color can help you save time in selecting the right one The color sampler charts available are CMYK cyan magenta yellow and black RGB red green and blue HSB hue saturation and brightness and PANTONE Color Print the color samples from files on the printer s CD ROM from the Tektronix web site or through your web browser The CMYK and RGB charts can also be printed from the Help Pages menu at the printer s front panel Each color sampler chart is several pages long the pages can be connected to form a wall chart or placed in a binder for easy reference
45. up with your printer refer to Mac OS software on page 3 16 for instructions m Make sure that Background Printing is turned off m Close the Chooser and try printing again m Ifyou are having trouble printing from the Finder in System 7 1 for example if the driver s dialog boxes are not opening it may be because the Finder doesn t have enough allocated memory Reinstall a supported driver to automatically allocate enough memory for printing from the Finder m For PCI based PowerMacs you should be using the latest version of Open Transport available from Apple Computer User Manual 8 21 8 Troubleshooting Windows users general Check to make sure that you have configured the communications ports and the Handshake option correctly by printing the Configuration Page Refer to Printing a Configuration Page on page 2 25 Make sure that you are using the correct cables for your computer and printer See Interface cables and adapters on page 10 7 for cable information Windows 3 1 users Make sure that your printer is connected to the port you selected in the driver s Printers Connect dialog box Check the Options dialog box to make sure that Printer not Encapsulated PostScript File is selected in the driver s Print To box If the error message Windows Header has not been downloaded to the printer appears on your computer screen go to Setup click the Job Control tab and click one of the optio
46. using non QuickDraw GxX applications do one of the following Print to the default desktop printer with the Print command from the File menu m Drag a document onto a desktop printer icon The application corresponding to the document opens displays the Print dialog box and waits for you to click Print After printing the document the application quits Selecting printing options Most of the commands in the Printing menu are standard QuickDraw GX driver commands and are documented by Apple see the Macintosh Guide on line document for details The last group of commands in this menu are printer specific Use the Printer Driver Defaults command in the Printing menu to set default options for the selected desktop printer Note The printer defaults dialog box is also available through the Print command in the File menu for QuickDraw GX applications 4 40 Phaser 360 Color Printer Printing Basics 4 Printing from a UNIX workstation Overview You can print from a UNIX workstation through Ethernet Token Ring or parallel interfaces Workstation users can print from any application that generates color PostScript or print screen shots with the PhaserPrint software For instructions and examples on creating print queues for your specific platform visit the Tektronix web site http www tek com Color_Printers Or you can contact Tektronix Customer Support at 1 800 835 6100 To use the TekColor color corrections and oth
47. you copied to a network server go to the location of the copied files and run SETUPEXE Follow the installation prompts to install PhaserShare software on local NetWare enabled workstations User Manual 3 7 3 Installing Printer Software 6 The Finish Installation dialog box contains instructions for completing the printer software setup click Next The Add Printer Wizard program is automatically launched 7 Inthe Add Printer Wizard click Next in the opening dialog box 8 Select printer management either My computer or Network printer server and click Next 9 Select a local printer port or follow these instructions for a network port LPR port for TCP IP setup instructions AppleTalk port setup instructions a Click the Add Port button a Click the Add Port button b In the Printer Ports dialog box under b In the Printer Ports dialog box under Available Printer Available Printer Ports select LPR Port Ports select AppleTalk Printing Devices c Click the New Port button the Add LPR c Click the New Port button compatible printer dialog box appears d Under AppleTalk Printing Devices double click on the d For Name or address of host providing Ipd appropriate zone if there are multiple AppleTalk zones type your printer s IP address or Hostname if 4 Select your Tektronix printer and click OK known to the network dae ED it ture this AvpleTalk eee e prompt Do you want to capture this AppleTa Note T
48. 0 8 Phaser 360 Color Printer Chapter 11 Regulatory Information and Specifications Declaration of conformity Tektronix Inc Color Printing and Imaging Division P O Box 1000 Wilsonville Oregon 97070 1000 U S A declares under our sole responsibility that the product Phaser 360 printer to which this declaration relates is in conformity with the following standard s or other normative document s The provisions of the Low Voltage Directive 73 23 EEC EN60950 Safety of Information Technology Equipment including Electrical Business Equipment The provisions of the Electromagnetic Compatibility Directive 89 336 EEC EN55022 1992 Limits and Methods of measurement of radio interference characteristics of Information Technology Equipment EN61000 3 2 1995 Part 3 Limits Section 2 Limits for harmonic current emissions equipment input current lt 16A per phase EN61000 3 3 1994 Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16A EN50082 1 1992 Electromagnetic compatibility Generic immunity standard Part 1 Residential commercial and light industry User Manual 11 1 11 Regulatory Information and Specifications Environmental phenomena Test specification Basic standard Radio Frequency Electromagnetic Field 80 1000 MHz EN61000 4 3 1995 3 V m
49. 0 Color Printer Printing Beyond the Basics 5 Downloading fonts The fonts resident in the printer are stored in the printer and are always available for printing The PostScript interpreter in the printer can also accept and store additional fonts known as downloadable fonts If you want to print PostScript outline fonts that are not built into the printer you can transfer or download them from your computer to the printer Downloading fonts saves print time if you plan to print several documents or a large document using those fonts When you download a font it is stored in the printer s memory or on a SCSI hard disk attached to the printer Refer to the printer s CD ROM for more information on using an external SCSI disk for font storage You can download as many outline fonts as the printer s memory or hard disk allow Adding more printer memory expands the number of fonts that can be downloaded to the printer The printer accepts Type 1 and Type 3 downloadable fonts including those from Adobe Agfa Bitstream Microsoft and Apple PCL5 fonts and a variety of user defined fonts The printer also accepts TrueType downloadable fonts which can be scaled to any point size TrueType fonts look the same on the screen as they do when printed You download a font from a PC or Macintosh the same way you download fonts to any PostScript printer Follow the documentation that was shipped with your fonts User Manual 5 13 5 Printin
50. 14 FONTS PS PC utility file 5 15 front cover location 1 4 front panel button functions 6 3 Check Print 5 10 display lines 6 2 error messages and codes 8 2 indicator lights 6 1 language change 2 24 location 1 4 overview 6 1 status messages 6 2 types of messages 2 22 front panel menu accessing 2 22 enabling and disabling 6 4 selecting a language for 2 24 front panel menu map 6 5 G getting help 9 2 gray scale printing in 5 5 H HAL fax reference library 9 3 Help Pages access in protected menu mode 6 4 description of 6 6 printing 6 7 image area 4 7 margins 4 7 image resolution see print quality Image Smoothing 5 11 indicators error 2 23 power 2 23 Info button 6 3 ink adding 7 6 adding atsetup 2 10 description of ColorStix ink sticks 1 7 handling waste ink 7 8 loading precautions 7 7 minimizing consumption of 2 26 ordering 10 2 tips for handling 7 7 User Manual Index 3 ink smears cleaning internal paper path 7 20 cleaning paper exit path 7 28 cleaning paper feed rollers 7 22 preventing 8 17 installing printer software Macintosh 3 17 printer software PC Windows 3 2 software 3 1 installing Lower Paper Tray Assembly 2 4 inventory printer 2 2 isopropyl alcohol see alcohol L labels acceptable tray for 4 6 printing 4 12 type to use 4 12 language modes checking 8 25 languages default 5 12 front panel 2 24 printer 5 12 LaserWriter 8 x driver using 3 19 leaving the printer on 2 26 l
51. 5 12 PostScript 5 12 printing a list of 5 15 RGB color sampler 6 7 S safety and emissions 11 10 selecting a front panel language 2 24 pages sizes in Windows applications 5 19 print features 4 2 print quality modes 4 4 setting page margins 4 7 setting the Check Print timeout 5 11 shipping the printer see moving the printer Simulate Display color correction 5 4 software installing 3 1 specifications 11 8 Standard print quality mode 4 4 standby modes Energy Star 6 8 leaving the printer on 2 26 normal 6 8 Startup Page 6 6 disabling 6 6 during warm up 2 23 nonfatal error at power up 8 10 printing 6 6 stripes in prints cleaning 8 12 supplies ordering 10 2 SWOP Press color correction description of 5 4 User Manual Index 7 T technical support see customer support Tektronix Bulletin Board Service BBS 3 23 Tektronix Color Printer web site 9 1 test page printing 8 13 timeouts Windows 3 1 8 28 Windows 3 1 driver 4 29 Windows printer driver 4 26 TIMEOUTS PS PC utility file 8 30 tips for handling ink 7 7 for optimum printing 2 26 for printing transparencies 4 15 for working with color 5 7 top cover location 1 4 transit restraint location 1 4 locking before moving printer 7 4 unlocking for set up 2 7 Transmission Retry Windows 4 29 Windows 3 1 Tek driver 4 26 Windows 95 Adobe amp Microsoft driver 4 22 transparencies acceptable types 4 13 loading 2 11 manual feed printing 4 17 order number 10 2 precautions 4
52. 6 User Manual 5 1 5 Printing Beyond the Basics Adjusting the color of your prints 5 2 You may occasionally want to adjust the color of your prints for specific objectives such as printing on transparencies The following table lists the TekColor color correction modes and their functions A more detailed description of each mode follows Select a color correction mode from your software application at the printer s front panel or with downloadable utility files To select print features from Windows applications refer to the table on page 4 20 to select print features from Macintosh applications refer to page 4 36 Settings from your software application override the printer s front panel default settings Printing objective or problem Color correction to use General office printing Automatic optimizes the color Automatic default make quality for each element on a page text photos and no selection graphics for the best overall color Brightest most saturated transparencies Vivid Color Presentation graphics bar and pie charts spread sheets organization charts Colors simulate computer display screen Simulate Display Graphic arts applications colors simulate a printing SWOP Press press standard Euroscale Press Commercial Press Turn off all color corrections None Use PANTONE charts Print in gray scale Monochrome Use printer s current color default Use
53. Apple menu 3 Click on the Phaser 360 printer driver icon on the left side of the Chooser A list appears with the printers you have connected to your Macintosh or printers that are available on a network If the printer driver icon does not appear check the cable connections on your computer and printer 4 Click on the Zone your printer is in See your network administrator if you have questions 5 Click on your Phaser 360 printer in the list of printers on the right side of the Chooser Close the Chooser by clicking its close box 3 18 Phaser 360 Color Printer Installing Printer Software 3 Setting up the Apple LaserWriter 8 3 4 driver The LaserWriter 8 3 4 driver uses printer specific PPDs PostScript Printer Description files to learn a printer s page sizes printing options and media type options To use the LaserWriter 8 3 4 driver with a Phaser 360 printer do the following steps If the printer is busy it may take some time to complete this configuration procedure you may want to do this procedure when the printer is idle You have to configure a printer only once Note During installation the LaserWriter 8 3 4 driver leaves other versions of the LaserWriter driver such as 7 x and 6 x intact but overwrites an earlier version of the LaserWriter 8 driver if one exists 1 Install the printer s software as described on page 3 17 Select Easy Install to automatically install all of the necessary software or
54. Let the printer cool down for at least 30 minutes before you proceed Caution The printer must be allowed to cool down for at least 30 minutes before you move it so that the ink has time to solidify Failure to wait 30 minutes will likely result in an ink spill that will damage the printer s internal components 7 2 Phaser 360 Color Printer Caring For Your Printer 7 5 Remove and store the maintenance tray a Open the front cover and remove the maintenance tray from the printer keeping it level Close the front cover b Remove empty and reinsert the waste liner into the maintenance tray User Manual 7 3 7 Caring For Your Printer c Place the maintenance tray in a plastic bag and seal the bag The maintenance tray contains drum fluid that leaks if the tray is tipped Keep the maintenance tray level and in a sealed plastic bag while transporting it Caution To avoid potentially causing damages not covered by your printer s warranty remove the maintenance tray before moving or shipping the printer Always store a used maintenance tray in a leak proof package and keep the tray level Never ship a partially used maintenance tray 6 Lock the transit restraint a Insert a wide flat blade screwdriver into the transit restraint slot located on the right side of the printer b While pressing inward with medium pressure turn the transit restraint slot clockwise to lock the printhead The lock button is reces
55. Manual Feed Paper The printer requires a sheet of paper for self cleaning but the media tray contains transparencies Feed a sheet of paper into the manual feed slot Media Tray Empty Add paper or transparencies to the media tray Out of Ink One or more ink bins is empty Load the appropriate ink stick s Replace Lower Media Tray Insert the lower paper tray Replace Media Tray Insert the standard media tray Replace Upper Media Tray Insert the standard media tray Tray B Locked The printer has locked the maintenance tray because hot ink is present Close the front cover and wait for a few minutes before trying to remove the maintenance tray Unlock Transit Restraint Unlock the transit restraint on the right side of the printer before sending print jobs User Manual 8 3 8 Troubleshooting 8 4 Front panel messages cont d Message Action Upper Media Tray Empty Add paper or transparencies to the standard media tray Waiting For Manual Feed Insert paper or transparency in the manual feed slot Waiting For Paper The print job specifies paper but the printer detects that the tansparencytrayisinstated switch on the side of the tray is set to Transparency Lead paperinthe For printing paper install the paper tray and set the switch to Paper For printing labels in the transparency tray set the switch to Label Waiting For Transparen
56. Next Adobe Printer Driver for Windows 3 1 m Tektronix Printer Driver for Windows 3 1 Note The Tektronix Printer Driver for Windows 3 1 must be installed in the Windows directory default Destination Directory Do not change the Destination Directory when installing the Tektronix driver unless you are installing the driver on a network and you know the location of the Windows directory on the network drive c In the Custom Install Select Utilities dialog box select from the following options then click Next to continue a Printer Utilities Installs utility files for selecting printer features m Network Utilities Installs utility files for using the printer on a network Samplers Installs color sampler charts and a fonts sampler Use the default Destination Directory or click Browse Files are copied to your computer s hard disk d The PhaserShare Installation dialog box appears PhaserShare software consists of two applications for use on Novell NetWare networks a printer status application for users and a printer administration application for system administrators Make selections from the following options then click Next to continue Both PhaserShare Status Monitor and Administrator m PhaserShare Status Monitor m PhaserShare Administrator Do Not Install PhaserShare e Select PhaserShare installation type then click Next to continue Standard Install automatically installs the choice you made in the previou
57. Printer Caring For Your Printer 4 To clean the rubber exit rollers a Wrap an alcohol soaked cloth around the index finger of one hand b Press your cloth covered finger against each roller and turn the roller several times to clean each roller individually 9922 115 Note You may notice some staining of the exit rollers while performing the cleaning procedure This is normal and does not indicate additional cleaning is necessary Simply clean rollers to remove any build up of ink User Manual 7 7 31 7 Caring For Your Printer 7 32 5 To clean the white plastic exit rollers a Phaser 360 Color Printer Wrap an alcohol soaked cloth around the index finger of one hand Place and hold your cloth covered finger on top of each roller while turning a black rubber exit roller toward you with forefinger of your other hand Caring For Your Printer 7 6 To clean the two sets of ribbed exit guides on the underside of the exit cover gently wipe the raised ribs using an alcohol soaked cloth Caution To avoid damaging the print drum and exit guide never scrape excess ink with a tool or fingernail Use only the materials provided with the cleaning kit 7 Close the exit cover and the front cover 8 Ifthe ribbed guides on top of the printer the output tray require cleaning use an alcohol soaked wipe 9922 116 User Manual 7 33 7 Caring For Your Printer Cleaning for upper media tray ja
58. Printer information 1 800 835 6100 MSDS information 503 627 7255 User Manual 11 5 11 Regulatory Information and Specifications MSDS for silicone oil drum fluid Section 1 Product identification Trade name and Tektronix part number Silicone fluid found in maintenance tray 006 7912 00 Product use For use in Tektronix Phaser 340 350 360 color printers Section 2 Information on ingredients Ingredients Polydimethylsiloxane Hazardous Ingredients None This is not a hazardous material as defined by the OSHA Hazard Communication Standard Section 3 Hazards identification Potential Health Effects Eyes Direct contact may cause temporary discomfort with mild redness and dryness similar to windburn Skin A single prolonged exposure 24 to 48 hours causes no known adverse effect Inhalation Not an irritant to respiratory passages Ingestion Swallowing large amounts could cause discomfort Carcinogenicity This material is not listed as cancer causing by IARC NTP or OSHA Section 4 First aid measures Eyes Flush immediately with water Skin Wipe off and wash with soap and water Inhalation Not a likely route of exposure No first aid should be needed Oral No first aid should be needed Section 5 Fire fighting measures Flammable Properties Flammable limits not determined Flash point 570 F minimum open cup Fire amp explosion hazards No unusual hazards known Section 6 A
59. S where x is 1 2 or 3 5 Click OK Note Refer also to Fixing timeout problems in Windows on page 8 28 for instructions on fixing timeout problems User Manual 8 23 8 Troubleshooting 8 24 Windows 95 1 In the taskbar on your screen select Start 2 Inthe menu that appears select Settings 3 In the next menu select Printers the Printers window appears 4 From the File menu click your printer s icon and select Properties 5 Click the Details tab 6 Click Add Port 7 Click Other 8 Make sure that Local Port is highlighted then click OK 9 Type LPTx DOS where x is 1 2 or 3 10 Click Apply then click OK 11 In the Details tab the Print to the following port should be LPT DOS unknown local port Phaser 360 Color Printer Troubleshooting 8 Checking the printer s language mode If your file doesn t print the language on the printer s port you are using may have been changed 1 Print a copy of the printer s Configuration Page to see the language mode on each port Refer to Printing a Configuration Page on page 2 25 2 Ifthe printer port you are using has the wrong language set for the type of application you are using send one of the following utility files to the printer To print PostScript files use the PSCRIPT PS file to set up a port to receive PostScript Refer to the on line manual on the printer s CD ROM for details To print PostScript HP GL or Monochro
60. User Manual Tektronix 7 Phaser 360 Color Printer First printing May 1998 070 9922 02 Copyright Tektronix Inc Printed in the U S A Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Tektronix Inc Tektronix Phaser ColorStix and Made For Each Other are registered trademarks of Tektronix Inc TekColor PhaserShare PhaserPrint PhaserTools and PhaserLink and the shapes of ColorStix ink sticks are trademarks of Tektronix Inc IntelliSelect and Adobe Jenson are trademarks and Adobe PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks of Adobe Systems Incorporated which may be registered i in certain jurisdictions Adobe Brilliant Screens technology is a trademark of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions Apple Macintosh Mac OS AppleTalk Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw is a trademark of Apple Computer Incorporated Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries ITC Avant t Guard Gothic ITC Bookman ITC Lubalin Gr
61. User Manual 7 11 7 Caring For Your Printer Caution Some surfaces inside the printer may be hot Be careful not to touch the areas marked with this caution icon 2 When you open the front cover the following message appears Caution Hot Surfaces Install New Tray B 3 Grasp the maintenance tray by the front edge marked with a blue B label and lift up while sliding it out of the printer Place the maintenance tray on a level surface Note Once the maintenance tray has been partially used it leaks drum fluid if tipped Never ship a partially used maintenance tray Never move or ship a printer with a maintenance tray installed Contact with the drum fluid poses no known health risk Refer to MSDS for silicone oil drum fluid on page 11 6 for more information 7 12 Phaser 360 Color Printer Caring For Your Printer 7 4 Install the new maintenance tray by sliding it into the printer Make sure the tray slides in straight on both sides NN 9922 150 6 Close the front cover and wait for the printer to warm up about 15 minutes 7 To prevent leaking seal the used maintenance tray in the plastic bag from the new replacement maintenance tray Treat the used maintenance tray as normal office waste User Manual 7 13 7 Caring For Your Printer Cleaning the printer You need to clean the printer when the following occur m Frequent media jams m Prints are striped or sm
62. ability and reactivity Stability Stable Incompatibility with Other Materials None Hazardous Polymerization Will not occur Section 11 Toxicological information Toxicity Not toxic as determined by standard laboratory tests for acute oral toxicity Skin Irritation Not an irritant based on standard tests Skin Sensitization Not a sensitizer based on standard tests Carcinogenicity Components or product not listed by IARC NTP or OSHA Section 12 Ecological information No known impact Section 13 Disposal considerations These products are not a hazardous waste as specified in 40CFR 261 Dispose in accordance with all federal state and local regulations Section 14 Transport information D O T Not regulated NMFC 101720 Sub 3 Ink Printing N O I Class 55 Section 15 Regulatory information TSCA All components of these inks are listed in the Toxic Substances Control Act inventory as verified by our suppliers SARA Not reportable RCRA TCLP below hazardous waste levels set by EPA CERCLA No reportable quantity for this material California Prop 65 Not listed Section 16 Other information Original preparation date March 10 1994 RC Corrected MS amp WV address 4 20 95 RC Revised product use 11 5 96 JMP Corrected Flash Point 4 28 97 JMP Revised product use 12 5 97 JMP Tektronix Incorporated P O Box 500 Chemical Documentation Mail Stop 46 840 Beaverton Oregon 97077
63. acintosh Symptom Solution The printer doesn t m Make sure the printer is connected to your network If it appear in the Chooser is not turn the printer off before reconnecting it on a Macintosh m Check the termination refer to the documentation for your network adapter or connector for information on termination m Check the Configuration Page to get the zone name and printer name Refer to Printing a Configuration Page on page 2 25 Make sure that the correct zone and printer name have been selected in the Chooser m Make sure that the correct network is selected in the Network Control Panel User Manual 8 11 8 Troubleshooting Light stripes on prints cleaning the printhead 8 12 Approximate time to complete 10 minutes Symptom Prints have narrow lengthwise stripes that are faded or the wrong color or prints have missing colors Solution Run the automatic printhead cleaning sequence from the printer s front panel N 9682 21 1 When the Ready message or the printer s name appears press the Clean button The printer displays the first selection in the menu Clean Light Stripes lt Clean Test 2 Press the Clean button again 3 A series of front panel messages indicate the condition of the printer as it progresses through a sequence of automatic cleaning routines The printer outputs a Cleaning Page see page 7 16 at the end of the cleaning sequence that you may discard a
64. after clearing 8 15 preventing 8 15 media trays changing the default setting 4 10 loading 2 11 Lower Paper Tray Assembly 10 4 lower tray jams cleaning for 7 43 order numbers 10 4 types 4 8 upper tray jams cleaning 7 34 Menu button displaying printer menus 2 22 label changes 6 3 menu map front panel 6 6 menus printer front panel 2 22 Microsoft Windows NT PostScript printer driver updating 4 31 misfeeds cleaning for 7 34 Lower Paper Tray Assembly 7 43 see also media jams Monochrome color correction 5 5 moving the printer 7 2 locking the transit restraint 7 4 precautions 7 4 removing the maintenance tray 7 3 MS DOS printing from 4 34 N network connections rear panel ports 2 19 network interfaces order numbers 10 3 network printing froma 8 33 NFS see PC NFS noises during warm up 2 23 None color correction 5 5 NT Windows NT PostScript printer driver updating 4 31 0 oil printer drum fluid cleaning 7 28 on line customer support 9 1 order number cables and adapters 10 7 cleaning kit 10 2 ColorStix ink sticks 10 2 external hard disk 10 5 maintenance tray 10 2 media trays 10 4 network interfaces 10 3 paper and transparencies 10 2 printer supplies 10 2 overview of software installation 3 3 P packing material removing 2 3 PANTONE Colors printing 8 32 paper 4 6 acceptable types 4 6 cleaning pick rollers 7 34 duplex warning 4 6 image area 4 7 letterhead loading 4 11 loading 2 11 manual f
65. age from the front panel display menu page 2 24 Print a Configuration Page page 2 25 Install the appropriate printer driver software page 3 1 User Manual 2 1 2 Getting Set Up What you get with your printer The following items are shipped with the printer The optional Lower Paper Tray Assembly network cards and Tektronix external hard disk are shipped 2 2 separately 1 Quick Start Installation guide 2 ColorStix ink starter pack 3 Package of Tektronix premium transparencies 4 Paper tray letter or A4 size 5 Maintenance tray and waste liner 6 Cleaning kit 7 Power cord 8 Parallel cable adapter 9 Registration packet 10 Supplies sheet 11 License agreement 12 Phaser 360 Color Printer User Manual 13 Phaser 360 Color Printer Quick Reference Guide 14 Phaser 360 Printer CD ROM ATM Adobe Type Manager CD ROM and diskettes printer drivers and utility software 15 PhaserShare Networking Administrator Manual and diskettes Phaser 360 Color Printer Getting Set Up 2 Choosing a printer location To ensure proper printer operation 1 Install the printer on a flat surface The degree of tilt should be no more than 3 degrees approximately equivalent to lifting one side of the printer 2 cm 0 75 in off a flat surface 2 Allow at least 5 cm 2 in clearance on each side of the printer for proper ventilation and to prevent the printer from overheating Caution Some of the printer s internal parts ma
66. and make sure the bottom ink sticks are resting against the bottom of the ink bin chutes Clean the ink sticks of particles from broken ink sticks Install Tray B Insert a maintenance tray into the printer Install New Tray B Open the front cover remove the maintenance tray and replace it with a new one Jam Open Exit Cover Open the exit cover and remove the paper jam You may need to clean the paper exit path if the problem persists 8 2 Phaser 360 Color Printer Troubleshooting 8 Front panel messages cont d Message Action Jam Open Front Cover Open the front cover and remove the paper jam from the manual feed slot or behind the front cover You may need to push on both sides of the maintenance tray to relatch it or clean the upper or lower paper feed rollers Jam Remove Lower Tray There is a paper jam at the lower paper tray Remove the tray and the jammed paper Jam Remove Upper Tray There is a paper jam at the standard media tray Remove the tray and the jammed paper You may need to run the Clean Paper Jams routine if this problem persists Jam Retry Manual Feed Remove the media from the manual feed slot and reinsert it Lower Media Tray Empty Add paper to the lower paper tray Maintenance Tray B Low The maintenance tray is nearly empty of drum fluid Open the front cover remove the maintenance tray and replace it with a new one
67. ap The menu map see page 6 5 provides a graphical view of the front panel menus The menu map can be used as a convenient navigation aid for quickly determining the location of menu items An on line version of the menu map is also available at the Tektronix web site Configuration Page The Configuration Page lists information on the printer s hardware and software configuration and current settings This page is especially useful during network installation and troubleshooting You can print the Configuration Page through the front panel by sending a PostScript utility file to the printer refer to the printer s CD ROM or through your web browser refer to the PhaserShare Networking System Administrator Manual Startup Page The Startup Page lists the number of pages printed installed interface ports software version numbers installed RAM memory the number of fonts in memory and other useful information Turning off the Startup Page By default the Startup Page is printed every time you power up the printer You can disable the printing of the Startup Page by resetting the default through the printer s front panel menu by sending a PostScript utility file to the printer through the Apple Printer Utility on the Macintosh or through your web browser refer to the PhaserShare Networking System Administrator Manual Note Ifthe printer detects a nonfatal failure during power up it automatically prints a Startup Page contai
68. aph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Hoefler Text was designed by the Hoefler Type Foundry Marigold and Oxford are trademarks of AlphaOmega Typography Windows is a registered trademark of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer Inc Novell NetWare is a registered trademark of Novell Inc UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd PCL is a registered trademark of Hewlett Packard Corporation PANTONE Colors generated by the Phaser 360 Color Printer are four and or three color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Pantone Inc 1988 All trademarks noted herein are either t
69. ard disk User Manual 3 3 3 Installing Printer Software Custom Installation a b c In the Driver Installation dialog box select from the following options then click Next to continue m Drivers PPDs Installs driver files and printer description files QuarkXPress PDF Installs an application specific printer description file m PhaserPrint Plug in for Photoshop Installs an application specific plug in If you checked the PhaserPrint plug in option now select the location for installing the plug in in the Choose Destination Directory dialog box Click Next to continue In the Custom Install Select Utilities dialog box select from the following options then click Next to continue a Printer Utilities Installs utility files for selecting printer features Network Utilities Installs utility files for using the printer on a network Samplers Installs color sampler charts and a fonts sampler Use the default Destination Directory or click Browse Files are copied to your computer s hard disk d e g If the LPT VXD update dialog box appears click Yes or No to continue Updating this file is recommended The PhaserShare Installation dialog box appears PhaserShare software consists of two applications for use on Novell NetWare networks a printer status application for users and a printer administration application for system administrators Make selections from the following options
70. ard disk to a Phaser 360 printer to make your printer even more versatile The following capabilities are added with the installation of the Tektronix external hard drive m Collating large jobs The Quick Collate function collates large print jobs quickly performing this task faster than the collation feature that may exist in your application User Manual 1 9 1 About Your Printer m Expanded job accounting Allows you to keep records on up to 5000 print jobs You can track usage rates and times users paper consumption duration of print jobs and other important information m Fontstorage Provides storage for additional downloadable fonts Refer to the printer s CD ROM and the PhaserShare NetworkingSystem Administrator Manual for more information 1 10 Phaser 360 Color Printer Chapter Getting Set Up Setting up the printer at a glance i 2 3 10 11 12 13 14 Unpack the printer and its accessories page 2 3 Send in your registration card page 2 3 Install the Lower Paper Tray Assembly optional page 2 4 Unlock the transit restraint page 2 7 Install the maintenance tray page 2 8 Load the ink sticks page 2 10 Load the paper tray page 2 11 Attach an external hard drive optional page 2 17 Connect the printer to your computer or network page 2 18 Connect the power cord and turn printer on page 2 21 Let the printer warm up 15 minutes page 2 23 Select a langu
71. ating the condition of the printer Some messages such as Standby and Warming Up simply provide status information and require no user action Error messages such as Jam Open Front Cover require you to perform some action such as clear a paper jam Refer to the table below for responses to front panel error messages Numeric error codes The printer may display a numeric error code when it detects certain types of problems If you see a numeric error code first write down the number Then turn off the printer wait at least 15 seconds and then turn the printer on again If that does not solve the problem call your local Tektronix office for assistance or contact Tektronix Customer Support in the U S and Canada at 1 800 835 6100 or on line at http www tek com Color_Printers Front panel messages Message Action Fault Required Service Write down the error code in the display Turn the printer off wait at least 15 seconds and then turn the printer on again In the U S call Tektronix service at 1 800 835 6100 Outside the U S contact your local Tektronix office Incorrect Media Size An incorrect paper size is loaded in the tray or paper narrower than A4 size is in the manual feed slot Use letter or A4 size media only Ink Low This message appears when the ink level drops to one half stick Open the top cover and add the appropriate color ink stick Ink Sticks Jammed Open the top cover
72. ay has been partially used it leaks drum fluid if tipped Contact with the drum fluid poses no known health risk refer to page 11 6 for more information 9101 53 7 40 Phaser 360 Color Printer Caring For Your Printer 4 To clean the top surface of the media pick roller a Locate the top of the media pick roller behind the black rubber paper path rollers b Use either the prepackaged alcohol soaked cloth or a lint free cloth folded into a 2 inch square and soaked with alcohol c Scrub the top surface of the media pick roller thoroughly If the cloth becomes dirty discard it and use another lt Ia lt 9922 25 5 Replace the maintenance tray in the printer Note To prevent media jams at the media tray be sure to push the maintenance tray into the printer until both sides latch in place 6 Close the front cover User Manual 7 41 7 7 Caring For Your Printer 7 To clean the bottom of the media pick roller a Use either the prepackaged alcohol soaked cloth or a lint free cloth folded into a 2 inch square and soaked with alcohol b Scrub the bottom surface of the pick roller thoroughly 9922 17 8 Replace the upper media tray in the printer 7 42 Phaser 360 Color Printer Caring For Your Printer 7 Cleaning for lower tray jams paper pick rollers Approximate time to complete 1 minute If the printer feeds paper incorrectly or feeds mor
73. bin directory m Copy the files from the printer s diskettes Workstation files are available in both Macintosh and PC format m Access the files via the Internet http www tek com Color_Printers support Home page a ftp ftp tek com cpid bbs lt platform gt 360 Utility files where lt platform gt is pcs macintosh or unix Download utility files from the Tektronix Bulletin Board Service BBS refer to the printer s CD ROM for information User Manual 3 23 3 Installing Printer Software 3 24 Phaser 360 Color Printer Chapter Printing Basics You can print to your printer from PCs Macintosh computers and UNIX workstations Once you have installed the printer s software a variety of printer features are available from your computer This chapter discusses the following topics Note Adjusting print speed and resolution Fast Standard Enhanced page 4 4 The types and sizes of media page 4 6 and trays page 4 8 you can use in your printer Loading and printing letterhead labels and transparencies page 4 11 Using the manual feed slot page 4 16 Printing from a PC page 4 19 Printing from a Macintosh page 4 35 Printing from a UNIX workstation page 4 41 Refer to the on line manuals on the printer s CD ROM for information on Printing from DOS User Manual 4 1 4 Printing Basics Print features overview Once the appropriate printer driver is installed on your network or co
74. bly Refer to page 2 15 for paper loading instructions 9922 04 3 Place the Lower Paper Tray Assembly where you will install the printer Note To ensure proper printer operation install the printer and Lower Paper Tray Assembly on a flat surface having no more than 3 degrees of tilt This is approximately equivalent to lifting one side of the printer 2 cm 0 75 in off a flat surface 2 4 Phaser 360 Color Printer Getting Set Up 2 4 Place the printer on top of the Lower Paper Tray Assembly 9101 57 Warning The printer weighs about 32 kg 70 Ib Do not attempt to lift the printer without the assistance of another person 5 Make sure that the left and right alignment pins fit in the holes in the base of the printer 6 Plug the Lower Paper Tray Assembly cable into the printer wt Ga 6 S 9922 02 User Manual 2 5 2 Getting Set Up 7 If you are installing a Lower Paper Tray Assembly on a printer already in service reinsert the maintenance tray plug the printer back in and turn the printer on Warning The printer is not permanently attached to the Lower Paper Tray Assembly When moving the printer first disconnect it from the Lower Paper Tray Assembly and then move each unit separately Moving the printer incorrectly may cause damage or personal injury m For ordering information refer to Lower Paper Tray Assembly on page 10 4 2 6 Phaser 360 Color Printer Getting Set Up 2
75. box c Click Printer Features Locate Printer features d Select Check Print features c Select Check Print checkbox c Select Check Print checkbox checkbox a Click Features tab a Click Setup a Click Device Options a Click Advanced tab b Select Image b Click Options tab b Locate Printer Smoothing checkbox Click Printer Features Locate Printer features d Select Image features c Select Image Smoothing checkbox c Select Image Smoothing checkbox Smoothing checkbox User Manual 4 21 4 Printing Basics Using the AdobePS 4 driver with Windows 95 To select printing options follow these steps 1 From the taskbar select Start In the menu that appears select Settings then Printers 2 In the Printers window click the Phaser 360 printer icon with the right mouse button then select Properties from the menu 3 Click the following tabs to see printing options refer to your Windows 95 documentation for more information on tabs and options Details tab Click the Details tab to access timeout settings and other options Set the Timeout settings if your printer is connected to a local port Not Selected Type a value in this text box to change the number of seconds Windows waits before notifying you that a printer is off line The default is 15 seconds and is recommended Transmission Retry On large or multiple page documents you may see an Alert message that the p
76. ccidental release measures Spill or Leak Wipe with absorbent material and dispose in accordance with federal state and local regulations Section 7 Handling and storage Handling No special requirements Storage No special requirements Section 8 Exposure control personal protection Exposure Guidelines None established Engineering Controls None needed when used as intended in Tektronix printers Eye Protection None needed Skin Protection None should be needed Respiratory Protection None needed 11 6 Phaser 360 Color Printer Regulatory Information and Specifications 11 Section 9 Physical and chemical properties Appearance Colorless liquid Odor Slight Solubility Not water soluble Section 10 Stability and reactivity Stability Stable Incompatibility with Other Materials Oxidizing compounds can cause a reaction Hazardous Polymerization Will not occur Hazardous Decomposition Products Traces of formaldehyde may form if heated in air above 300 F 149 C Normal operating temperature in this printer is 50 to 60 C Section 11 Toxicological information Acute oral LDs9 Greater than 50 ml kg Guinea pig Eye Irritation Very mild irritant normal after 24 to 48 hours Skin Nota skin irritant Mutagenicity Negative in Ames test with and without metabolic activation Section 12 Ecological information No known impact Section 13 Disposal considerations Observe
77. cohol or presoaked cleaning materials with the printer you must supply 90 pure isopropyl alcohol available at pharmacies Presoaked alcohol wipes When you reorder cleaning supplies you receive individually wrapped cloth wipes presoaked with isopropyl alcohol You can obtain these presoaked wipes either separately in 10 packs or as part of a separate cleaning kit from Tektronix For ordering information refer to Printer supplies on page 10 2 7 18 Phaser 360 Color Printer Caring For Your Printer 7 Using isopropyl alcohol Some of the cleaning procedures require isopropyl alcohol IPA Use the purest IPA 99 available You can use 90 pure IPA but if you do you must wait after cleaning to make sure that the printer parts are completely dry Ninety nine percent IPA dries quickly 90 IPA may take several minutes to dry Caution Rubbing alcohol may contain oils that leave undesirable residue on printer parts Carefully read the label on the container If the rubbing alcohol contains only isopropyl alcohol and deionized water it is safe to use To avoid harming the printer s internal components never use water only to clean them Whenever the cleaning instructions refer to a lint free cloth moistened with isopropyl alcohol A you can substitute a presoaked alcohol cloth B When the cleaning instructions direct you to use an alcohol soaked swab you can use the extra alcohol in a presoaked alcohol cloth packet to moiste
78. ct Paper and the standard media tray is installed the printer will print on whatever media is loaded in the upper tray If you have the Lower Paper Tray Assembly installed selecting Paper feeds paper from the lower tray If you select Paper and the transparency tray is installed the printer will not print and will prompt you to load paper Transparency Select Transparency whenever you print transparencies If you use a dedicated transparency tray you can print from your computer If you print transparencies from the standard paper tray you must confirm the print selection at the printer s front panel Refer to page 4 14 for directions on printing transparencies from the standard paper tray Manual Paper Select Manual Paper when you wish to hand feed single sheets of paper or card stock up to 220 g m 80 Ib Select this option from your computer then feed the paper into the printer when prompted by the front panel Refer to When to use the manual feed slot on page 4 16 for more details on using manual feed Manual Transparency Select Manual Transparency to hand feed single transparency sheets into the printer Refer to When to use the manual feed slot on page 4 16 for more details on using manual feed Upper Lower Use these settings to change printing trays if you have installed the optional Lower Paper Tray Assembly See Changing the default media tray setting on page 4 10 User Manual 4 9 4 Printing Basics
79. ctly and do not overload the trays The Tektronix transparency tray and transparencies are recommended for transparency printing Refer to Acceptable media sizes types and weight on page 4 6 for more information 2 26 Phaser 360 Color Printer Chapter Overview Installing Printer Software Packaged with your printer is a CD ROM and a set of diskettes that contain the software you need to use the printer Included are installer applications that automatically install the printer s software onto your computer s hard disk Included are drivers PostScript printer description files PPDs color sampler charts and utility files You can select a standard installation Easy Install or select individual items Custom Install Note ATM Adobe Type Manager software is available on a separate CD ROM included with your printer Refer to the following pages for platform specific instructions m PC Windows software on page 3 2 m Mac OS software on page 3 16 m UNIX workstation software on page 3 23 User Manual 3 1 3 Installing Printer Software PC Windows software Refer to the following instructions depending on which version of Windows you are using Installing printer software for Windows 95 on page 3 3 Installing printer software for Windows NT 4 0 on page 3 6 Installing printer software for Windows NT 3 51 on page 3 10 m Installing printer software for Windows 3 1
80. cy The print job specifies transparency but the printer detects that the papettrayisinstated the tray switch is set to Paper paper tray or Label transparency tray Pull out the tray set the switch to Transparency and reinsert the tray Waste Liner A Full Open the front cover remove the maintenance tray and empty the waste liner Phaser 360 Color Printer Troubleshooting 8 Troubleshooting quick reference Refer to the following tables if you encounter problems with the printer For additional troubleshooting topics visit the Tektronix web site at http www tek com Color_Printers Media feeding or jamming problems Symptom Solution Paper jams or mispicks m at the standard paper tray or transparency tray Is the paper too thick or thin for the printer Use standard office paper 60 to 120 g m 16 to 32 Ib or Tektronix transparency media Refer to Acceptable media sizes types and weight on page 4 6 for more details on the type of paper you can use with the printer Do not load the tray beyond the fill line Paper tray capacity is 200 sheets paper or 50 sheets transparency Transparency tray capacity is 175 sheets transparency Check that the maintenance tray is inserted correctly and latched firmly into place You may need to clean the media pick rollers Refer to Cleaning for upper media tray jams media pick roller on page 7 34 Paper feed problems at m the Lower Paper
81. d click OK In the Installer click Next until the Select Installation Type dialog box appears Select either Easy Installation or Custom Installation and click Next When you finish with the Easy or Custom instructions continue with Step 6 on page 3 12 Easy Installation a The following files are copied to your computer s hard disk QuarkXPress PDF Installs an application specific printer description file if the application is found m PhaserPrint Plug in for Photoshop Installs an application specific plug in Installs color sampler charts and a fonts sampler b In the Choose Destination Directory dialog box select the location for installing the PhaserPrint plug in c Click Next Files are copied to your computer s hard disk 3 10 Phaser 360 Color Printer Installing Printer Software 3 Custom Installation a In the Driver Installation dialog box select from the following options then click Next to continue m Drivers PPDs Installs driver files and printer description files QuarkXPress PDF Installs an application specific printer description file m PhaserPrint Plug in for Photoshop Installs an application specific plug in b If you checked the PhaserPrint plug in option now select the location for installing the plug in in the Choose Destination Directory dialog box Click Next to continue c In the Custom Install Select Utilities dialog box select from the following
82. dding ink on page 7 6 Add ink when the ink level drops to one half stick The front panel displays an Ink Low message telling you when to add ink Emptying the waste liner on page 7 8 Empty the excess ink from the waste liner when a front panel message tells you that the waste liner is full or whenever you remove the maintenance tray m Replacing the maintenance tray on page 7 11 Replace the maintenance tray when a front panel message tells you that the maintenance tray is low approximately every 12 500 prints Cleaning the printer on page 7 14 Describes how to clean the printer to solve specific print problems ink smears on prints and problems feeding paper or transparencies from the media trays User Manual 7 1 7 Caring For Your Printer Moving or shipping your printer Carefully follow the procedures listed below to avoid damaging your printer when you need to move or ship it 1 Latch all covers Make sure that all doors and covers are firmly latched to ensure that the printhead is parked Do not turn off the printer until the doors are closed to avoid damage to the printhead 2 Turn off the printer Wait for the printer s front panel to display the Ready message or the printer s name then turn off the printer using the rear panel On Off switch 3 Unplug the printer To prevent damage to the printhead and the power supply never turn off the printer by unplugging it 4 Wait for 30 minutes
83. ded for 300 dpi or higher images There are three ways of selecting Image Smoothing m Through the printer s front panel Ina supported printer driver check the Image Smoothing box on Through one of the following PostScript utility files Macintosh file name PC file name Image Smoothing On SMOOTHON PS Image Smoothing Off SMOOTHOFF PS Refer to the printer s CD ROM for instructions on downloading utility files User Manual 5 11 5 Printing Beyond the Basics Printer languages The printer supports PostScript Level 1 and Level 2 Postscript 3 monochrome PCL5 Printer Command Language and HP GL Hewlett Packard Graphics Language printer languages Refer to the printer s CD ROM or the Tektronix web site for more information on printing PCL5 or HP GL Working with fonts Resident typefaces PostScript and PCL5 5 12 The printer is shipped with 164 PostScript fonts and a CD ROM containing ATM Adobe Type Manager software ATM software helps your computer display the fonts on screen as they will appear in your prints Refer to Printing a list of fonts on page 5 15 for instructions on printing out a list of the resident fonts For PCL5 printing the printer supports the following typefaces in regular medium bold italic medium and italic bold Albertus Antique Arial Clarendon Coronet Courier Garamond Letter Gothic Marigold Times Times New Roman Univers and Wingdings Phaser 36
84. dialog box Click your printer s icon Click the Connect button to open the Connect dialog box Increase the Transmission Retry to 950 seconds by typing in the new number Click OK Windows timeout From Windows 95 L In the taskbar on your computer screen click the Start icon a menu appears Move the cursor over Settings another menu appears In the menu click Printers the Printers window appears In the Printers window select the Phaser 360 printer icon From the File menu select Properties Click the Details tab and increase the Transmission Retry to 999 seconds or higher Click Apply then click OK Phaser 360 Color Printer Troubleshooting 8 Windows timeout From DOS and Windows 3 1 Note To use this procedure the printer must be connected directly to your computer and not on a network 1 At the DOS prompt issue the DOS MODE command by typing the following MODE LPT1 P 2 Start Windows 3 1 3 From the Main menu open the Control Panel 4 Double click the Printers icon to open the Printers dialog box 5 Click the Connect button to open the Connect dialog box 6 Change the port selection from LPT1 to either LPT1 DOS or LPT1 0S2 depending on the options you see in the dialog box 7 Click OK User Manual 8 29 8 Troubleshooting Printer s timeout Note This is the basic procedure for changing one of the printer s timeout values For more information on the printer s timeout
85. dler The PostScript error handler is useful for diagnosing problems when a job doesn t print PostScript errors are printed on a page with other status information when an error occurs This function can be useful to programmers for debugging PostScript code You can enable and disable the error handler through the printer s front panel menu Printer Defaults menu through PhaserLink software refer to the PhaserShare Networking System Administrator Manual or through a PostScript utility file refer to the printer s CD ROM Once you ve enabled the error handler through the front panel or through PhaserLink software the error handler remains active until you manually disable it Cycling the printer s power does not disable the error handler If you use a PostScript utility file to enable the error handler you can disable it by cycling the printer s power User Manual 8 27 8 Troubleshooting Fixing timeout problems in Windows If print jobs are timing out and not printing you may need to increase the timeout values in Windows and in the printer Try one of the following procedures to change the Windows timeout If the Windows procedure doesn t work for you and you are not on a network try the DOS procedure Then follow the procedure to change the printer s timeout 8 28 Windows timeout From Windows 3 1 1 2 From the Main menu open the Control Panel Double click the Printers icon to open the Printers
86. dobePS 3 driver for Windows 3 1 In the Features tab options select Check Print LaserWriter 8 x driver In the Print dialog box click Options In the Options dialog box in the Check Print drop down menu select True Phaser 360 driver In the Print dialog box click TekColor In the TekColor Options dialog box select Check Print Phaser 360 GX driver In the Print dialog box in the TekColor printing extension select Check Print Or from the Printing menu in the Printer Driver Defaults select Check Print 2 Go to the printer Check your first print At the Check Print message on the printer s front panel press one of the buttons Phaser 360 Color Printer Reprint Reprints the first page then the printer pauses again for the duration of the selected timeout or until you cancel or continue the print job Cancel Cancels the print job Continue Continues printing the entire print job Printing Beyond the Basics 5 Setting the Check Print timeout At the printer s front panel scroll to the Printer Defaults menu then scroll to Check Print Timeout to reset the timeout value Refer to page 6 1 for information on using the printer s front panel Using Image Smoothing Image Smoothing blends the adjacent colors in low resolution images for smoother color transitions For example use Image Smoothing to improve the appearance of a 72 dpi image downloaded from the World Wide Web Image Smoothing is not recommen
87. drive for the CD ROM or diskette and click OK Select your Tektronix Phaser 360 printer and click Next Select the port your printer is connected to and click Next Enter a name for the printer and select the Phaser 360 as the default printer if desired and click Next Decide if you want to print a test page select Yes or No and click Finish In the Installation Completed dialog box click Finish You may see a Restart Windows dialog box if the system needs to be updated Decide if you want to restart now or later and click OK See the Adobe PostScript Printer Driver User Guide on the printer s CD ROM USERGUIDE PDF for detailed information on the AdobePS 4 driver User Manual 3 5 3 Installing Printer Software Installing printer software for Windows NT 4 0 Note If you are installing from diskettes you may need more than one diskette depending on your Windows system Keep all of the printer s diskettes handy during the installation and insert each diskette when you are prompted by the installation program If you will be using a printer on a network refer to your Windows NT manual for instructions on installing network software either Services for Macintosh AppleTalk or TCP IP print services for TCP IP lpr print services Insert either the printer s CD ROM or the Phaser 360 Color Printer Installer for Windows Disk 1 into the appropriate drive on your computer Click the Start icon in the taskbar
88. e Language Level 2 or 3 Features option m Under PostScript timeout values make these selections Leave the Job Timeout set to 0 Set the Wait Timeout to a high value such as 900 seconds 15 minutes to make sure you do not lose a multipage job due to a timeout after the Transmission Retry Alert message is displayed Job Control tab Click the Job Control tab to see job related options m The PostScript header contains important PostScript information that must accompany each print job it is not a banner page printed with each job If an option is not selected an error message is displayed on your computer screen and your job does not print Click one of the following in the PostScript Header field m For Phaser 360 Color Printer Select Download Each Job This option downloads PostScript header information with each print job and is the recommended setting Select the Already Downloaded option to save the PostScript header information in the printer then click the Download button This option makes print files a little smaller and faster than the first option but you need to click the Download button every time the printer is turned off or reset better performance select the Binary Mode option Printing Basics 4 Using the Windows NT 3 51 PostScript driver If you are using Microsoft Windows NT follow the instructions in Installing printer software for Windows NT 3 51 on page 3 10 to install a Windo
89. e TekColor corrections will not be applied m Ifyou select a TekColor color correction option other than None that selection may override some application features m If you try one of the TekColor color correction options and the printed results are not what you expected then select the None option and try reprinting your image m Select the None TekColor color correction option if you are using ColorSync color matching on a Macintosh or host color correction in Windows 95 refer to the printer s CD ROM or the Tektronix web site If you are using an unsupported driver If you are not using one of the printer drivers shipped with the printer or another driver that uses the Phaser 360 PPD PostScript printer description files to control printer functions then use the downloadable utility files from the printer s CD ROM or the printer s front panel to select color corrections Phaser 360 Color Printer Printing Beyond the Basics 5 Using the Quick Collate option Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents The collate function in some software applications repeatedly sends each page to the printer in sequence until the requested number of copies is printed With the Phaser 360 printer s Quick Collate option the job is sent only once and then multiple collated sets are produced by the printer allowing much faster processing time Select Quick Collate through a support
90. e character Ctrl D Refer to the on line manual on the printer s CD ROM for information on setting timeouts and the Ctrl D character The Startup Page prints although you disabled it m lf the printer detects a nonfatal error at power up the Startup Page prints even if you have disabled it A red box on the Startup Page identifies the type of error The printer s power up self test can detect problems that do not necessarily make the printer completely inoperable Examples of these nonfatal errors include faulty printer ports and some memory failures The printer may require service The maintenance tray is locked inside printer The printer locks the maintenance tray until it has cooled down Try the following m Close the front cover wait for a few minutes and try removing the tray again m Turn the printer off wait for about 1 minute and then turn the printer back on Wait for about 2 minutes then try removing the maintenance tray again The front panel displays Busy Melting Ink and will not return to Ready m You may need to install a new maintenance tray Refer to Replacing the maintenance tray on page 7 11 m Make sure that the ink stick bins are fully loaded Fill the bins if necessary Turn the printer off wait 60 seconds then turn the printer back on Wait until the front panel displays Ready about 15 minutes 8 10 Phaser 360 Color Printer Troubleshooting 8 Network problems M
91. e press Continue Print Instructions Continue Print 5 When you press Continue a front panel message prompts you to install the cleaning tray in the media tray a Remove the upper media tray from the printer Remove all print media from the media tray 9922 27 b Remove the cleaning tray from the cleaning kit and open the tray lid to reveal the cleaning tray sponge User Manual 7 35 7 Caring For Your Printer c Wet the cleaning tray sponge with isopropyl alcohol A a bottle is provided in the cleaning kit for dispensing the alcohol Alternately you can squeeze the alcohol from two presoaked alcohol wipe packets to moisten the cleaning tray sponge B Caution Rubbing alcohol may contain oils that leave undesirable residue on printer parts Carefully read the label on the container If the rubbing alcohol contains only isopropyl alcohol and deionized water it is safe to use To avoid harming the printer s internal components never use water only to clean them 7 36 Phaser 360 Color Printer gt 9 Caring For Your Printer 7 d Place the cleaning tray in the media tray so that the tray s sponge pad is nearest the media tray s handle Press the two tabs underneath the cleaning tray into the two square notches provided in the media tray 9922 28 e Insert the media tray with the cleaning tray into the printer Press the Clean button The printer cleans the media pick roller while displa
92. e support Visit the Tektronix Color Printer web site at http www tek com Color_Printers for more information about your printer including the following Updated user documentation Downloadable utility files Tektronix dealers in your area Technical support Note In addition to this manual your printer is shipped with the following important resources CD ROM and diskettes Contains driver and utility files for installing and operating your printer and additional user documentation Quick Reference Guide Contains at a glance instructions for basic printer operations PhaserShare Networking System Administrator Manual and diskettes Contains files and instructions for network installation and configuration and information on using PhaserLink software User Manual 1 3 1 About Your Printer An illustrated guide to your printer 1 Front panel menu display and buttons 2 Front cover 3 Front cover release button 4 Manual feed slot 5 Paper tray 6 Transparency tray optional 7 Top cover 8 Top cover release button 9 Transit restraint printhead lock 10 Lower Paper Tray Assembly optional 9922 125 1 4 Phaser 360 Color Printer About Your Printer 1 5 Ink loading bins 6 Ink sticks 1 Maintenance tray 2 Waste liner 7 Front cover open 3 Exit cover release button 4 Exit cover A PY t 9922 146 1 5 User Manual 1 About Your Printer External hard drive optiona
93. e than one sheet at a time from the Lower Paper Tray Assembly you can generally correct the problem by cleaning the paper pick rollers with isopropyl alcohol Refer to Using isopropyl alcohol on page 7 19 for more information 1 Remove the lower paper tray from the Lower Paper Tray Assembly 2 Locate the paper pick rollers Using an alcohol soaked cloth scrub both paper pick rollers thoroughly NM 9922 149 4 Replace the lower paper tray in the Lower Paper Tray Assembly User Manual 7 43 7 Caring For Your Printer 7 44 Phaser 360 Color Printer Chapter Overview Troubleshooting Your Tektronix Phaser 360 color printer is designed for reliable operation even in high volume printing environments When printer problems do arise most are easy to resolve without a service call Proper usage and maintenance will help keep your printer performing at its peak This chapter includes the following topics m Front panel error messages on page 8 2 m Troubleshooting quick reference on page 8 5 Light stripes on prints cleaning the printhead on page 8 12 m Media jams and misfeeds on page 8 15 m Ink smears on page 8 20 m If your file doesn t print on page 8 21 m Printed colors are not what you expected on page 8 31 User Manual 8 1 8 Troubleshooting Front panel error messages The front panel displays messages indic
94. eared How often you need to clean the printer will depend on how heavily the printer is used and the environment in which it is used To determine an approximate maintenance schedule Record the date of your first two cleanings and then divide the elapsed time in half If your first cleaning was in June for example and the second one was in December then clean the printer about every 2 3 months for preventive maintenance Using the front panel Some cleaning procedures are executed through the printer s front panel Front panel messages guide you through the steps of the procedures and on how to print cleaning instructions If the printer has frequent media jams Problem Cleaning procedure Media jams or misfeeds at the Cleaning for upper media tray jams media pick upper tray roller on page 7 34 Media jams or misfeeds at the Cleaning for lower tray jams paper pick rollers lower paper tray on page 7 43 Media jams behind the front cover Cleaning for jams and ink smears paper feed or at the manual feed slot rollers on page 7 22 Media jams or wraps around the Cleaning for ink smears and jams internal paper large black transfix roller inside path on page 7 20 the exit cover 7 14 Phaser 360 Color Printer Caring For Your Printer 7 If prints have light stripes or smears Problem Cleaning procedure Light colored stripes or missing Light stripes on prints cleaning the p
95. ecommended mode for high quality transparencies produces vibrant saturated prints with smooth color transitions 4 ppm paper 2 ppm transparency Fast Color m Quick presentations drafts m 6 ppm paper 5 5 ppm transparency Enhanced m Superior text resolution and m 2 ppm paper smoothest color transitions on 2 ppm transparency paper at 800 x 450 dpi m For transparencies when very fine detail is important at 600 x 300 dpi If you have installed a driver from the printer s CD ROM select print quality modes from your computer refer to the table on page 4 20 for menus for Windows applications refer to page 4 36 for Macintosh menus You can also select print quality at the printer s front panel Refer to the table on page 4 3 for the front panel selections Phaser 360 Color Printer Printing Basics 4 All about media The printer prints on letter and A4 size office paper transparencies peel off labels such as Avery 5160 and nonglossy cover stock Tektronix premium and standard grades of transparency media are designed to provide optimal image quality and reliable operation Tektronix premium transparencies offer enhanced print quality and ink adhesion for overhead transparencies Note Made For Each Other Tektronix inks and transparencies are formulated for use with this printer to ensure the best print quality and long term reliability Tektronix does not guarantee printer performance on non Tektronix tran
96. ed driver generally through the Properties Windows 95 or Print Macintosh menu Refer to the charts on page 4 20 and page 4 36 respectively Note To use the Quick Collate feature you must attach an external SCSI hard drive Refer to Tektronix external hard disk on page 10 5 for ordering information With an added 2 1 GBytes of external disk space the printer collates up to 500 pages in Standard mode and 130 pages in Enhanced 800 x 450 dpi mode Larger jobs are printed in collated batches For example to produce four copies of a 140 page job in Enhanced mode the printer outputs four collated sets of the first 130 pages and then four collated sets of the last 10 pages User Manual 5 9 5 Printing Beyond the Basics Previewing with Check Print With the Check Print option the printer automatically stops after it prints the first page of a document letting you check the document before printing resumes This function is especially useful when printing a large job 5 10 Check Print is enabled as a default with a timeout of 5 minutes the printer waits 5 minutes after printing the first page of a document before it continues printing You confirm your choice to continue or cancel the print job at the printer s front panel To use the Check Print feature 1 Select Check Print in a supported driver Windows 95 PostScript driver In the Device Options tab options in the Printer features field select Check Print A
97. eed 4 6 margins 4 7 recycling 4 6 types size and weight 4 6 User Manual Index 5 paper jams see media jams paper pick roller cleaning lower 7 34 paper pick roller cleaning upper 7 43 paper tray acceptable media for 4 8 capacity 4 8 loading 2 11 order numbers 10 4 printing transparencies 4 14 using for transparencies 4 8 paper weight 4 6 parallel cable ordering 10 7 parallel port connecting to 2 20 PC utility files FONTS PS_ 5 15 TIMEOUTS PS 8 30 PC NFS Network Option 4 28 selecting network settings 8 23 PC Windows software 3 2 PCLS5 printing 5 12 Phaser 380 LaserWriter 7 1 2 based printer driver see Macintosh printer driver Phaser 560 driver using 4 38 Phaser 560 GX driver using 4 40 PhaserLink software 1 3 PhaserPrint for UNIX software bitmapped images 5 18 description 4 41 order number 10 6 PhaserPrint Photoshop plug in 3 16 PhaserShare network cards configuring 2 19 order numbers 10 3 PhaserSym_ seftware l0 6 deseription 4414 order number l0 6 pick roller cleaning tray see cleaning tray ports see communication ports Index 6 Phaser 360 Color Printer PostScript errors general 8 26 fonts 5 12 PostScript Header Windows 3 1 driver 4 30 Windows 95 driver 4 24 printing files 5 12 timeout 8 30 PostScript Header Windows 3 1 driver 5 17 power indicator 2 23 power switch location 2 21 PowerPoint users image quality solution 8 6 previewing print jobs 5 10 print features overview 4 2 s
98. eference Printer s front panel Feature Feature Front panel menu descriptions Print quality mode See page 4 4 Print Quality Menu m Fast Color m Standard default m Enhanced 800 x 450 dpi TekColor correction See page 5 3 TekColor Correction Menu m Automatic default None Vivid Color Display SWOP Euroscale Commercial m Monochrome Media tray selection See page 4 8 Printer Defaults Menu only with optional Lower Default Tray Menu Paper Tray Assembly m AutoSelect m Upper m Lower Check Print See page 5 10 Printer Defaults Menu m Enabled Check Print m Disabled Check Print Timeout Image Smoothing See page 5 11 Printer Defaults Menu m Enabled Image Smoothing m Disabled Note If your printer is networked and you change the front panel settings make sure that you tell other users on the network Printer settings affect all prints made with nonsupported drivers User Manual 4 3 4 Printing Basics Adjusting print speed and resolution You can adjust the print quality and speed for different documents and purposes Standard the default setting provides the best reproduction for most business printing at 300 x 300 dots per inch dpi Select Fast Color for the fastest printing and select Enhanced for the highest resolution 4 4 Print quality Uses mode Speed pages per minute Standard default m Crisp bright prints suitable for most office printing R
99. electing 4 2 selecting print quality 4 4 print quality Enhanced mode 4 4 Fast Color mode 4 4 selecting 4 4 Standard mode 4 4 print resolution see print quality print speed Enhanced mode 800 x 450 dpi 4 4 Fast Color mode 4 4 improving 5 16 Standard mode 4 4 printdrum cleaning 7 30 printer drivers installing Macintosh 3 17 Windows 3 2 using Macintosh 4 35 Windows 4 19 printer fonts 5 12 printer languages 5 12 default 5 12 printer management software 1 3 printer menus 2 22 printer parts and components 2 2 printer standby modes see standby modes PRINTER INF updating Windows NT driver 4 31 printing a font list 5 15 atest page 8 13 a truer blue 5 3 color sampler charts 5 6 from a Macintosh 4 35 from a network 8 33 fromaPC 4 19 from applications 4 44 Help Pages 6 7 in gray scale 5 5 labels 4 12 letterhead 4 11 transparencies 4 13 using manual feed 4 16 printing press color corrections 5 4 printing problems Macintosh users 8 21 problems and solutions image quality 8 6 media feeding and jamming 8 5 operational hints 2 26 printing and installation 8 8 Q Quick Collate 5 9 quick reference 4 36 selecting features Macintosh 4 36 selecting features Windows 4 20 QuickDraw GX Tektronix printer driver 3 21 R rear panel ports 2 18 receiving email update notices 9 1 registering your printer 9 1 registration on line 9 1 replacing the maintenance tray 7 11 resident typefaces PCL5
100. er s front panel Without a supported driver you can make some printing selections from the printer s front panel Refer to page 4 3 for a list of front panel selections and to page 6 1 for instructions on using the front panel Downloading utility files For information on selecting print options with utility files refer to the on line documents on the printer s CD ROM or the Tektronix World Wide Web site User Manual 4 35 4 Printing Basics Print features quick reference Macintosh printer drivers Follow these basic driver instructions to select printer features Media size page 4 6 Tray selection page 4 8 page 4 9 Print quality modes page 4 4 4 36 Driver name Phaser 360 Apple LaserWriter 8 Phaser 360 GX 1 Make sure the driver software is installed 2 Make sure your printer is selected and set up in the Chooser 3 From the File menu select either Print or Page Setup as listed below For GX also use the Printing menu in the Finder 4 Select printer features as indicated a Open Page Setup dialog a Open Page Setup dialog box a Open Page Setup dialog box b Select a Paper Size box b Select a Paper Size Letter b Select a Paper Size m Letter a A4 m Letter ag A4 m A4 a Open Print dialog box a Open Print dialog box a Open the Printer Driver b Click TekColor button b Select a Paper Source Defaults dialog box c Select a Tray Selection
101. er printer features use one of the following methods m PhaserPrint for UNIX software functions like a printer driver for selecting printing options and provides fast screen copy printing m The menus on the printer s front panel let you select printing options refer to page 6 1 for instructions on using the front panel Downloadable utility files let you select printing options refer to the on line manuals on the printer s CD ROM for instructions User Manual 4 41 4 Printing Basics UNIX workstations For UNIX environments Tektronix offers the optional PhaserPrint for UNIX software which offers driver selectable printer options and provides fast raster file and screen copy printing to Tektronix color printers PhaserPrint for UNIX software is available for these workstations Workstation Operating System Sun SunOS 4 1 4 Solaris 2 3 and 2 4 SGI IRIX 5 2 5 3 6 2 6 3 and 6 4 HP 9000 700 800 HP UX 9 0 5 and 10 2 IBM RS 6000 AIX 3 2 and 4 2 DECstation ULTRIX 4 0 and 4 4 DEC Alpha AXP OSF 1 3 0 3 2 and Digital UNIX 4 0 The printer s CD ROM contains a demonstration copy of PhaserPrint for UNIX software and an on line instruction guide in the unix unixdemo directory If you would like to purchase a licensed version of PhaserPrint software contact your dealer or local Tektronix office For ordering information refer to Additional software UNIX and VMS PhaserPrint for UNIX so
102. er sizes Select printer specific options 1 From the File menu open the Print dialog box 2 In the Print dialog box click the TekColor button to see the TekColor Options dialog box 3 Select printer specific options 4 38 Phaser 360 Color Printer Color Correction Quick Collate Tray Selection Check Print Print Quality Image Smoothing Printing Basics Using the Apple LaserWriter 8 printer driver Select media size 1 From the File menu open the Page Setup dialog box 2 To select the printer s supported paper sizes use the Paper pop up menu Select printer specific options 1 From the File menu open the Print dialog box 2 Inthe Paper Source field select the media tray by location or type 3 Click the Options button to see the Print Options dialog box 4 Select printer specific options Color Correction m Quick Collate m Tray Selection m Check Print Print Quality m Image Smoothing User Manual 4 39 4 4 Printing Basics Using the Phaser 360 GX printer driver Note Refer to the on line manuals on the printer s CD ROM for details on using the Phaser 360 GX printer driver Printing with a desktop printer If you are using QuickDraw GX applications do one of the following m Select any desktop printer in the Print dialog box m Drag a document onto a desktop printer icon The application corresponding to the document opens prints the document and then quits If you are
103. ernet connection a SCSI port for an external hard drive a bidirectional parallel port and an expansion slot to support an optional Tektronix PhaserShare network card 1 8 Phaser 360 Color Printer About Your Printer 1 Options and accessories High capacity transparency tray Save time and effort by ordering a Tektronix high capacity transparency tray for transparency and label printing only Transparency trays letter and A4 size hold up to 175 sheets about three boxes of transparencies and 100 sheets of labels By adding a transparency tray and a Lower Paper Tray Assembly you can print on paper and transparencies without having to leave your computer to swap trays Tektronix transparency media To ensure reliable high quality transparency printing use only Tektronix standard or premium transparencies Premium grade transparencies indicated by a notched corner provide superior print quality and enhanced ink adhesion Lower Paper Tray Assembly With a 625 sheet paper capacity the Lower Paper Tray Assembly is recommended for high volume printing needs Dual tray printing is especially convenient if you commonly print on different types of media For example you can keep plain paper in the lower tray and transparencies letterhead or label media in the upper tray The optional Lower Paper Tray Assembly can be ordered for either letter or A4 size paper Tektronix external hard disk Add the Tektronix 2 1 Gbyte external h
104. etterhead loading 4 11 running atest sheet 4 11 using the manual feed 4 17 light or missing stripes cleaning for 8 12 identifying 8 12 loading ink see ink loading labels 4 12 loading letterhead 4 11 loading paper 2 11 loading transparencies 4 13 LocalTalk connection 2 19 locking the transit restraint 7 4 Index 4 Phaser 360 Color Printer Lower Paper Tray Assembly attaching to printer 2 4 capacity 2 15 changing the default media tray 4 10 cleaning the paper pick rollers 7 43 fill line 2 15 installing 2 4 loading 2 15 media used with 4 8 misfeeds 7 43 order number 10 4 paper jams 7 43 paper weight acceptable 4 6 use with upper tray 4 8 low resolution images adjusting for 5 11 LPT port problems 8 23 Macintosh printer driver selecting printer in Chooser 3 18 Macintosh utility files Font Sampler 5 15 maintenance cleaning the printer 7 14 printer s self cleaning 7 16 maintenance tray capacity 7 11 description of 1 7 installing 2 8 precautions 7 4 relatching to clear media jams 7 34 replacing 7 11 manual feed 4 16 location 1 4 paper jams 4 18 paper weight acceptable 4 6 printing letterhead 4 17 printing transparencies 4 17 when to use 4 16 margins image area 4 7 media 4 7 media 4 6 image area 4 7 margins 4 7 sizes and weights acceptable 4 6 types acceptable 4 6 media jams cleaning lower paper pick rollers 7 43 cleaning the media pick roller 7 34 clearing 8 17 locating 8 16 output
105. etween the supply conductors or between either supply conductor and ground Use only the specified power cord and connector Refer to a qualified service technician for changes to the cord or connector Operation of product Avoid electric shock by contacting a qualified service technician to replace fuses inside the p yY 8aq C P product Do not operate without the covers and panels properly installed Do not operate in an atmosphere of explosive gases WARNING Turning the power off using the On Off switch does not de energize the printer You must remove the power cord to disconnect the printer from the mains Keep the power cord accessible for removal in case of an emergency Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on product CAUTION A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Also applies to a hazard to property including the product itself DANGER A personal injury hazard exists in the area where you see the sign Care of product Disconnect the power plug by pulling the plug not the cord Disconnect the power plug if the power cord or plug is frayed or otherwise damaged if you spill anything into the case if product is exposed to any excess moisture if product is dropped or damaged if you suspect that the product needs servicing or repair and whenever you clean the product Ground the
106. for the type of media on which you are going to print Refer to Adjusting the color of your prints on page 5 2 for details on how to select TekColor color corrections You may have attempted to print on transparencies loaded in a paper tray but did not select Transparency as the tray selection or paper source in the printer driver Refer to Printing transparencies on page 4 13 for more information Refer to Printed colors are not what you expected on page 8 31 for more tips Refer to Printing and using the color sampler charts on page 5 6 Image prints in black and white instead of color PC users Be sure to use a driver that supports color PostScript If you are running Windows use the Tektronix supplied driver that was shipped with the printer s software Refer to Printing from a PC on page 4 19 for information on drivers Microsoft Excel users In the Print dialog box check the Print using color option Macintosh users Use a supported color PostScript printer driver and the Phaser 360 printer s PPD file In the Print Options dialog box select Color Grayscale Refer to page 4 35 for more details on how to print from a Macintosh You may need to install application related files such as a PDF or PPD file for QuarkXPress m PC users Refer to PC Windows software on page 3 2 for information m Macintosh users Refer to Mac OS software on page 3 16 for information You
107. ftware on page 10 6 4 42 Phaser 360 Color Printer Printing Basics 4 OpenVMS workstations Fo print Pee workstations the optional PhaserSym utility 2 bHprhbemekcomni Coler rntersiuserdeeihHredascHendhirl O HAL Regdesheeocemenkeetkaos trem HW the helio te library Refer to Getting information by fax on page 9 3 for instructions User Manual 4 43 4 Printing Basics Printing from specific applications For printing from most applications follow the instructions beginning on page 3 1 to install drivers and printer software Some applications require additional configuration or page description files which may have been installed with the driver Additional information and tips are available through the following resources m Tektronix web site http www tek com Color_Printers userdoc introduction html m HAL Request a document catalog from HAL the Tektronix fax library Refer to Getting information by fax on page 9 3 for instructions 4 44 Phaser 360 Color Printer Chapter Printing Beyond the Basics This chapter discusses the following topics m Adjusting the color of your prints on page 5 2 m Using the Quick Collate option on page 5 9 m Previewing with Check Print on page 5 10 m Using Image Smoothing on page 5 11 m Printer languages on page 5 12 m Working with fonts on page 5 12 Improving print speed on page 5 1
108. g Beyond the Basics Using fonts with Windows Before printing you need to make sure the fonts specified in your document are installed in the printer or set up correctly in Windows If you request a font in an application that is not resident in the printer or is not correctly installed in Windows the text is printed in the Courier typeface To use fonts that are not resident in the printer do one of the following m Use a font downloader supplied with your font package to download the desired font to the printer m Windows 3 1 users Edit your WIN INI file so the Windows driver automatically downloads the fonts you need as part of a print job Refer to your Microsoft Windows documentation for details on this procedure Some font packages automatically update the PostScript port entries in your WIN INI file when you reinstall the fonts Refer to the font package s documentation for instructions For more information on using fonts with Windows visit the Tektronix color printer web site 5 14 Phaser 360 Color Printer Printing Beyond the Basics Printing a list of fonts You can print a list of the printer s resident fonts by downloading a utility file to the printer Printing a font list from a Macintosh T Install the sampler and utility files from either the Installer for Mac OS Diskette 1 or the printer s CD ROM see page 3 17 for details In the Chooser select the appropriate printer On your compute
109. gh value such as 900 seconds 15 minutes to make sure you do not lose a multipage job due to a timeout after the Transmission Retry Alert message is displayed m The PostScript header contains important PostScript information that must accompany each print job it is not a banner page printed with each job If an option is not selected an error message is displayed on your computer screen and your job does not print Click one of the following in the PostScript header field Select Download header with each print job This option downloads PostScript header information with each print job This is the recommended setting Click the Send Header Now button to save the PostScript header information in the printer then select the Assume header is downloaded and retained option This option makes print files a little smaller and faster than the first option but you need to click the Send Header Now button every time the printer is turned on m Click the Advanced button to see more options m For PostScript language level select 3 Click OK when finished Note For faster printing select Binary communications protocol under Data format 4 24 Phaser 360 Color Printer Printing Basics 4 Using the Tektronix driver for Windows 3 1 To select printing options follow these steps 1 2 Note From the Control Panel double click the Printers icon In the Printers dialog box choose your printer from the list of installed pr
110. haser 340 350 360 016 1307 00 Free black sticks ColorStix ink sticks 016 1308 01 Cyan 3 includes free black sticks 016 1309 01 Magenta 3 includes free black sticks 016 1310 01 Yellow 3 includes free black sticks Tektronix transparencies 016 1361 00 Letter size premium 50 sheets 016 1362 00 A4 size premium 50 sheets 016 1359 00 Letter size standard 50 sheets 016 1360 00 A4 size standard 50 sheets Transparency sleeves 016 1130 00 Letter size 50 016 1131 00 A4 size 50 Tektronix paper 016 1368 00 Letter size 90 g m 24 Ib 500 sheets 016 1369 00 A4 size 90 g m 24 Ib 500 sheets Maintenance tray 436 0294 03 Includes waste liner Waste liner 436 0299 00 pack of 5 Cleaning kit 016 1341 00 Includes cleaning tray alcohol wipes foam swabs bottle Lint free alcohol soaked cleaning 006 7824 01 pack of 10 wipes Phaser 360 Printer User Manual 070 9922 0402 Available also in French 011 Italian 2021 German 3831 and Spanish 4041 PhaserShare Networking System Administrator Manual and diskettes 070 9789 00 Includes documentation and utility files for setting up and configuring the printer on a network Phaser 360 Printer Drivers and Utilities diskette set 063 2936 0901 Phaser 360 Printer CD ROM 063 2937 0902 Includes user documentation drivers and utilities and other files Tektronix premium transparencies offer enhanced ink adhesion and superior pr
111. he Custom Install Select Utilities dialog box select from the following options then click Next to continue m Printer Utilities Installs utility files for selecting printer features m Network Utilities Installs utility files for using the printer on a network Samplers Installs color sampler charts and a fonts sampler Use the default Destination Directory or click Browse Files are copied to your computer s hard disk d The PhaserShare Installation dialog box appears PhaserShare software consists of two applications for use on Novell NetWare networks a printer status application for users and a printer administration application for system administrators Make selections from the following options then click Next to continue Both PhaserShare Status Monitor and Administrator m PhaserShare Status Monitor m PhaserShare Administrator Do Not Install PhaserShare e Select PhaserShare installation type then click Next to continue a Standard Install automatically installs the choice you made in the previous dialog box m Network Install copies PhaserShare installation files to a network server f If you selected the PhaserShare Network Install option click Browse to select the drive for installing the installation files Click Next to continue Click OK in the installation successful dialog box Files are copied to your computer s hard disk or a selected network destination Note To use the PhaserShare software installer
112. he Print Destinations dialog box under Available Print Monitors select AppleTalk Printing Devices b Click OK c In the Available AppleTalk Printing Devices dialog box double click on the appropriate zone if there are multiple AppleTalk zones d Select your Tektronix printer and click OK e At the prompt Do you want to capture this AppleTalk Printing Device click No Note Clicking Yes hides the printer from regular Macintosh users forcing them to use NT Server as a spooler as long as NT Server allows sharing of this printer f In the Printer Properties dialog box click OK g Continue with the instructions in Step 12 12 Select options in the PostScript Printer Setup dialog box and click OK Enabling the Use Printer Halftoning option is recommended 13 In the Print Manager from the Printer menu select Exit 14 In the Installation Completed dialog box click Finish 3 12 Phaser 360 Color Printer Installing Printer Software Installing printer software for Windows 3 1 Note If you are installing from diskettes you may need more than one diskette depending on your Windows system Keep all of the printer s diskettes handy during the installation and insert each diskette when you are prompted by the installation program The Tektronix driver is available on both CD ROM and diskette the AdobePS 3 driver is available on CD ROM only Insert either the printer s CD ROM or the Phaser 360 Color Pr
113. he printer s IP address may be available Printing Dovice click No p on the printers Configuration Page If not ask oe your network administrator Note Clicking Yes hides the printer from regular Macintosh users forcing them to use NT Server as a spooler as long as e For Name of printer or print queue on that NT Server allows sharing of this printer server type in one of the following use uppercase letters g Click OK m PS for PostScript h In the Printer Ports dialog box click the Close button to a AUTO for automatic selection return to the Add Printer Wizard f Click OK i Click Next and continue with Step 10 below g Inthe Printer Ports dialog box click the Close button to return to the Add Printer Wizard h Click Next and continue with Step 10 below 3 8 10 In the Manufacturers Printers dialog box click Have Disk 11 Type in the drive for the CD ROM or diskette and click OK 12 Select your Tektronix Phaser 360 printer and click Next Phaser 360 Color Printer 13 14 15 16 17 Installing Printer Software Enter a name for the printer and select the Phaser 360 as the default printer if desired and click Next Decide if you want to share the printer Shared or Not shared and click Next If you are installing drivers for platforms other than Windows NT 4 0 for example Windows 95 a message appears during the installation procedure asking for the location of printer files If y
114. he property of Tektronix Inc Pantone Inc or their respective companies The method of printing employed by the Tektronix Phaser 360 Color Printer is covered by U S Patent No 5 372 852 Purchase of a Tektronix Phaser 360 Color Printer provides a purchaser with a license under claims 1 3 20 and 22 of the 852 patent but not a license under other claims of that patent which cover methods of printing using inks having specific properties Use of solid ink sticks manufactured by any other party and having these specific properties with a Tektronix Phaser 360 Color Printer is not licensed Phaser 360 Printer Warranty Tektronix warrants that the Phaser 360 printer will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment If this product proves defective during the warranty period Tektronix at its option will either repair the defective product on site or by means of telephone support without charge for parts and labor or provide a replacement in exchange for the defective product In order to obtain service under the product warranty Customer must notify Tektronix or its authorized representative of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service Tektronix or its authorized representative will provide such service at the Customer s site if required without charge during the warranty period if the product
115. html Anonymous FTP server __ ftp tek com Color_Printers Email update notices www tek com Color_Printers support subscribe html Receiving email update notices Register your printer on line and sign up to receive notification by email of new printer drivers accessories and upgrades for your Tektronix Phaser color printer To subscribe to this free service follow these steps 1 Point your web browser to the Tektronix web site http www tek com Color_Printers support subscribe html 2 From the pull down list enter your email address and select your model of Phaser color printer 3 Click the subscribe button User Manual 9 1 9 Customer Support Customer Support Centers For more information or for getting help with troubleshooting or servicing your printer contact your local Tektronix dealer or sales representative or the following resources worldwide Customer Support Centers U S and Canada 1 800 835 6100 Monday through Friday 6 00 am to 5 00 pm PST Australia 1 800 811 177 Austria 0 660 5804 Belgium 0800 1 5059 Brazil 0800 16 0220 Denmark 80 01 81 76 Eastern Europe Middle East 44 1908 68187 Finland 0800 1 14494 France 05 90 85 41 Germany 0130 82 10 68 Hong Kong 852 2585 6688 India 91 80 225 2996 Italy 1678 77261 Japan 81 3 3448 4872 Korea 82 2 528 5299 Luxembourg 0800 2853 Norway 800 11782 Singapore 65 356 3900 Spain 900 97 4499 Sweden 020 795 177
116. ility files 4 19 sing the AdobePS 4 driver with Windows 95 4 22 sing the Tektronix driver for Windows 3 1 4 25 sing the Adobe PostScript driver for Windows 3 1 4 29 sing the Windows NT 3 51 PostScript driver 4 31 sing the Windows NT 4 0 PostScript driver 4 31 Printing from MS DOS 4 34 Printing from a Macintosh 4 35 Gacecoeoeqeu Ga Using Macintosh printer drivers 4 35 Using the printer s front panel 4 35 Downloading utility files 4 35 Using the Phaser 360 printer driver 4 38 Using the Apple LaserWriter 8 printer driver 4 39 Using the Phaser 360 GX printer driver 4 40 Printing from a UNIX workstation 4 41 Printing from specific applications 4 44 Printing Beyond the Basics Adjusting the color of your prints 5 2 TekColor correction descriptions 5 3 Printing and using the color sampler charts 5 6 Tips for working with color 5 7 Special considerations 5 8 Using the Quick Collate option 5 9 Previewing with Check Print 5 10 Using Image Smoothing 5 11 Printer languages 5 12 User Manual vii Working with fonts 5 12 Resident typefaces PostScript and PCL5 5 12 Downloading fonts 5 13 Using fonts with Windows 5 14 Printing a list of fonts 5 15 Improving print speed 5 16 Selecting page sizes in Windows applications 5 19 6 Using the Front Panel Front panel overview 6 1 Front panel indicators 6 1 Two line display 6 2 Front panel buttons 6 3 Enabling and disabling the front panel menu 6 4 Front panel menu map 6 5 Prin
117. ins is 5 mm 0 2 in The bottom margin is 9 mm 0 35 in Note For maximum print speed set left and right margins to 7 4 mm 0 3 in or larger The following illustration shows the image area and top side and bottom margins 1 Letter size 8 5 x 11 in 2 A4 size 210 x 297 mm 1 5 mm 0 2 in 2 5 mm 0 2 in if A A comme 8 11 in pees 200 Sy 8 in a 2 mm E 10 45 in 283 mm N N N N S 2 S E E E E Ww lo Ww lo Y ay mm 0 35 in ag 9 mm 0 35 in 9922 14 User Manual 4 7 4 Printing Basics Media trays Standard paper trays The printer is shipped with a standard letter or A4 size paper tray that holds 200 sheets slightly less than one half ream of paper Use the standard paper tray for paper letterhead and label stock Note The standard paper trays are designed for use with paper You can use a standard paper tray for printing up to 50 transparency sheets However you must use a supported printer driver to specify Transparency as the paper source and confirm the selection at the front panel Refer to page 4 13 for details on printing transparencies Transparency trays Optional letter and A4 size transparency trays have a capacity of 175 sheets approximately three boxes Using both paper and transparency trays you can quickly switch between paper and transparency print jobs by simply swapping media trays in the printer Lower Paper Tra
118. int quality 10 2 Phaser 360 Color Printer Supplies Accessories and Expanding Your Printing System 10 PhaserShare network cards The Phaser 360 printer is shipped with a built in 10BaseT Ethernet port and an expansion slot for an additional network interface Tektronix PhaserShare network cards are easy to install and offer high performance network connectivity simultaneously supporting different network protocols Description Order number Fast Ethernet 100BaseTx 10BaseT 10Base2 card includes ZNBFE support for Novell NetWare EtherTalk TCP IP Telnet FTP and HTTP Token Ring card includes support for Novell NetWare ZNBTR TokenTalk TCP IP Telnet FTP and HTTP LocalTalk Serial card ZNBLT User Manual 10 3 10 Supplies Accessories and Expanding Your Printing System Media trays Paper and transparency trays The printer is shipped with a letter or A4 size paper tray that also accepts transparencies and labels Use additional trays for different types of media to prevent frequent loading and unloading of a single tray For printing transparencieshigh volume transparency and label printing the optional transparency tray is recommended Lower Paper Tray Assembly With a 625 sheet capacity the Lower Paper Tray Assembly is recommended for high volume printing needs and if you commonly print on several types of media For example office paper can be loaded in the lower tray and transparencies let
119. inter Installer for Windows Disk 1 into the appropriate drive on your computer From the File menu select Run Type in the drive for the CD ROM or diskette type SETUP and click OK In the Installer click Next until the Select Installation Type dialog box appears Select either Easy Installation or Custom Installation and click Next When you finish with the Easy or Custom instructions continue with Step 6 on page 3 15 3 Easy Installation a The following files are copied to your computer s hard disk Tektronix Printer Driver QuarkXPress PDF Installs an application specific printer description file if the application is found PhaserPrint Plug in for Photoshop Installs an application specific plug in Installs color sampler charts and a fonts sampler b In the Choose Destination Directory dialog box select the location for installing the PhaserPrint plug in c Click Next Files are copied to your computer s hard disk User Manual 3 13 3 Installing Printer Software Custom Installation a In the Driver Installation dialog box select from the following options then click Next to continue m Drivers PPDs Installs driver files and printer description files QuarkXPress PDF Installs an application specific printer description file b If you selected Drivers PPDs in the previous window the Custom Install Select Drivers dialog box appears Select one of the following drivers and click
120. inters Click the Set As Default Printer button if you want to select your printer as the default Click the Connect button the Connect dialog box appears Select the port your printer is connected to The printer s Configuration Page contains the information you need to set up the printer s port Refer to Printing a Configuration Page on page 2 25 for instructions on printing the Configuration Page Interface Select Then do the following Parallel LPTx Go to Step 6 Network Network port 1 Click the Network button to open LPTx or COMx the Printers Network Connections dialog box 2 Fill in each item based on your configuration then click OK Refer to your Microsoft Windows documentation for details or ask your network administrator for help You can use CONNECT TO FILE to save a document as a PostScript file instead of sending it to the printer For more information see your Microsoft Windows documentation User Manual 4 25 4 Printing Basics Note Set the Timeouts These options regulate your computer s communications with its printer ports m Device Not Selected Type a value in this text box to change the number of seconds Windows waits before notifying you that a printer is off line The default is 15 seconds and is recommended Transmission Retry On large or multiple page documents you may see an Alert message that the printer is no longer accepting data before the job is comple
121. ion Page lt gt Print 4 To print the Configuration Page press the Print button User Manual 2 25 2 Getting Set Up Tips for optimum printing performance m Always leave the printer on Whenever you turn off and restart the printer it performs a cleaning routine that consumes ink To ensure optimum printing performance and best ink economy leave the printer turned on overnight and during weekends When the printer sits idle it automatically switches to a standby mode that reduces energy consumption but keeps the printer ready to use Pressing a front panel button opening a cover or sending a print job then wakes the printer m Use Tektronix supplies Use the Tektronix transparency tray and transparency media standard or premium for reliable high quality transparency printing The transparency tray holds up to 175 transparency sheets saving you from frequent reloadings and interrupted print jobs And with the optional Lower Paper Tray Assembly you can automatically switch between paper and transparency printing from your computer Do not print on both sides of the media Printing on both sides of a sheet of paper or transparency film causes ink to be offset onto the printer s internal paper path which will require you to clean the printer m Use the correct type size and weight of media Use the appropriate media tray and make the appropriate media selection from the printer driver Load the media corre
122. ions for accurate color reproduction see Adjusting the color of your prints on page 5 2 m Select another Color Correction option and print your image again Ifyou are not using a supported driver installed from the printer s CD ROM and are sharing the printer with other users on a network another user may have changed the printer s color adjustment setting m Ifyou use the driver s Use Printer Setting option and printed colors are not what you expected check the following m Aselection may have been made in the TekColor Correction menu on the printer s front panel These settings change the printer s color correction setting Acolor correction utility file may have been downloaded to the printer These files change the printer s color correction setting See also Sharing the printer on a network on page 8 34 User Manual 8 31 8 Troubleshooting Printing PANTONE Colors If the Phaser 360 printer s printer specific PANTONE Colors are not printing as expected make sure that you are printing with the Enhanced print quality setting and with color corrections set to None Refer to Printing the PANTONE Color Chart in the on line manual on the printer s CD ROM for more information There are many variables in process reproduction of colors generated by the Phaser 360 printer any one of which may affect the quality of the PANTONE Color simulation including m Type of ink used on printing press m T
123. is complete when the front panel displays 100 then Ready m Startup noises As the printer initializes you will hear a series of noises these are normal and are not an indication of problems with the printer m Cleaning Page The printer outputs a color striped Cleaning Page as part of its self maintenance Refer to page 7 16 for more information on the Cleaning Page Startup Page The printer outputs a page that lists your printer s name and serial number the number of pages printed installed interface ports and other information This Startup Page automatically prints whenever you turn on your printer To turn off the Startup Page refer to page 6 6 m Ready message The front panel displays Ready or the printer s name when the printer is available for printing User Manual 2 23 2 Getting Set Up Selecting a language for the front panel Messages that appear in the front panel window are in English by default You can skip this step if you want the front panel to display messages in English To change the language to Spanish French German Italian or Japanese follow these steps If Chinese or Korean font SIMMs are installed the front panel will display in English output will be in the specified language 1 When the printer is on and Ready or the printer s name appears in the front panel press the Menu button The printer displays the first selection in the menu Help Pages lt gt Menu 2
124. ix Phaser 340 350 360 color printers Section 2 Information on ingredients Ingredients Fatty amide waxes rosin ester phthalate ester black cyan magenta or yellow dye The specific identity of ingredients and their percentage composition are withheld as a trade secret Section 3 Hazards identification Potential Health Effects Eyes Contact unlikely If any particles get into the eye flush thoroughly with water Skin Not an irritant based on test results Inhalation Not an expected route of exposure Ingestion Not an expected route of exposure See section 11 Section 4 First aid measures None indicated This product is a waxy solid and should not cause health hazards when used as intended Section 5 Fire fighting measures Flammable Properties Flash point Above 200 C Fire amp explosion hazards These inks will burn No unusual hazards are expected Section 6 Accidental release measures Spill or Leak Not applicable Section 7 Handling and storage Handling None Storage Avoid high temperatures Section 8 Exposure control personal protection No special protection indicated when used as intended TLV PEL None established Section 9 Physical and chemical properties Appearance Waxy solid Black blue red or yellow in color Odor None Solubility Not water soluble 11 4 Phaser 360 Color Printer Regulatory Information and Specifications 11 Section 10 St
125. l with bracket and cable Back panel with interface ports and PhaserShare network card slot On Off switch Power cord ORD Network Adapter LNK Ethernet Second Feeder O A U w g U ea PhaserShare a o o Ethernet Cara O OM ha ir G Ga D RESET ofo p jia we fey ojo Y 10Basea a Vo ee sO O Cc 9922 147 1 6 Phaser 360 Color Printer About Your Printer 1 Printer parts and components Consumables ColorStix solid ink sticks Phaser 360 printer ColorStix solid ink sticks come in four colors cyan magenta yellow and black Each of these ink sticks has a unique shape that matches the shape of the corresponding loading bin on top of the printer The printer holds up to three ink sticks of each color and you can replace ink sticks easily and without having to wait until the printer runs out of ink ColorStix ink sticks are clean safe and environmentally friendly Your printer is shipped with a starter ink pack containing one of each color ink stick Replace ink sticks when prompted by the printer Note To ensure that your printer is always available for use Tektronix recommends that you immediately order and maintain a stock of each color ink stick See Printer supplies on page 10 2 for ordering information Maintenance tray and waste liner The maintenance tray is a rep
126. laceable tray that is used during the printer s printing and cleaning operations The blue plastic tray inserted in the maintenance tray is the waste liner which catches ink purged when the printer runs through its cleaning cycle Replace the maintenance tray when a message at the printer s front panel indicates the tray is low after about 12 500 prints Empty the waste liner when prompted by the printer Note To avoid printing delays always keep an extra maintenance tray available See Printer supplies on page 10 2 for ordering information User Manual 1 7 1 About Your Printer Printer parts Paper transparency tray The standard tray for either letter or A4 size media shipped with the printer accepts up to 200 sheets of common office paper ranging from 60 to 120 g m 16 to 32 Ib You can also load full sheet peel off labels or up to 50 sheets of transparencies or labels in the standard paper tray Manual feed slot Use this slot to feed single sheets of paper nonglossy cover stock up to 220 g m 80 Ib or transparencies Transit restraint The transit restraint on the right side of the printer secures the printhead in the printer You must lock the transit restraint before moving or shipping the printer and unlock the transit restraint before operating the printer Back panel The On Off switch power plug and interface ports are on the back of the printer The Phaser 360 printer has a built in Eth
127. lled a Click Features tab a Click Setup a Click Device Options a Click Advanced tab b Select a Print Quality b Click Options tab b Locate Printer Fast Color c Click Printer Features 6 Locate Printer features m Standard d Select a Print Quality features c Select a Print Quality m Enhanced m Fast Color c Select a Print Quality m Fast Color m Standard m Fast Color Standard m Enhanced m Standard m Enhanced m Enhanced Phaser 360 Color Printer Print features quick reference Windows printer drivers cont d Follow these basic driver instructions to select printer features Color corrections see also page 5 2 Quick Collate see also page 5 9 Check Print see also page 5 10 Image Smoothing see also page 5 11 Printing Basics 4 Windows 3 1 Windows 95 Windows NT 4 0 AdobePS3Driver 1 2 From Control Panel double click Printers Select Phaser 360 printer Click Setup Click the tabs to select printer features Tektronix Driver 1 2 From Control Panel double click Printers Select Phaser 360 printer Click the buttons to select printer features AdobePS 4 Driver 1 Select Start 2 Select Settings then Printers 3 Right mouse click Phaser 360 printer 4 Select Properties 5 Click the tabs to select features Microsoft Driver 1 Select Start 2 Select Settings then Printers 3 Righ
128. llowing provided drivers See page 4 20 for a reference table listing the printing features and how to find them quickly in each of these drivers Windows 95 AdobePS 4 driver see page 4 22 Windows 3 1 Tektronix modified Microsoft driver see page 4 25 AdobePS 3 driver see page 4 29 Windows NT 3 51 Microsoft PostScript driver see page 4 31 Windows NT 4 0 Microsoft PostScript driver see page 4 31 Using the printer s front panel Without a supported driver you can make some printing selections from the printer s front panel Refer to page 4 3 for a list of front panel selections and to page 6 1 for instructions on using the front panel Downloading utility files For information on selecting print options with utility files refer to the on line documents on the printer s CD ROM or the Tektronix Color Printer web site User Manual 4 19 4 Printing Basics Print features quick reference Windows printer drivers Follow these basic driver instructions to select printer features Media size see also page 4 6 Tray selection see also page 4 8 page 4 9 Print quality modes see also page 4 4 4 20 Windows 3 1 Windows 95 Windows NT 4 0 AdobePS3Driver 1 From Control Panel double click Printers 2 Select Phaser 360 printer Click Setup 4 Click the tabs to select printer features o Tektronix Driver 1 From Control Panel double click Printers 2
129. lors 5 2 customer support customer support centers 9 2 getting information by fax 9 3 on line help 9 1 Index 2 Phaser 360 Color Printer D Demonstration Page 6 7 desktop printers QuickDraw GX printing from 4 40 display colors simulating 5 4 downloading fonts 5 13 drivers installing Macintosh 3 17 Windows 3 2 using Macintosh 4 35 Windows 4 19 drum fluid cleaning 7 28 precaution 7 9 dual tray printing 4 8 duplex printing warning against 2 26 E email update notices from Tektronix 9 1 email receiving when the printer needs attention 1 3 emissions 11 10 Energy Star power requirements 11 9 resetting the default value 6 8 Enhanced print quality mode 800 x 450 dpi 4 4 error messages and codes front panel 8 2 errors PostScript 8 26 Euroscale Press color correction description of 5 4 Exit button 6 3 external hard disk connecting 2 17 description ot 1 9 for collating 2 17 for font storage 2 17 ordering 10 5 F Fast Color print quality mode 4 4 fax getting information by 9 3 features selecting from the front panel 4 3 selecting in a Macintosh driver 4 36 selecting ina Windows driver 4 20 font list printing from a Macintosh 5 15 fromaPC 5 15 Font Sampler Macintosh utility file 5 15 fonts Adobe Type 1 and Type3 5 13 downloading 5 13 PCL5 fonts 5 12 PostScript fonts 5 12 printer fonts 5 12 resident typefaces PCL5 5 12 resident typefaces PostScript 5 12 TrueType 5 13 using with Windows 5
130. m the top of the printer 9922 60 8 18 Phaser 360 Color Printer Troubleshooting 8 If the jam has not cleared open the front cover and check for jammed media inside the printer 4 9922 123 If necessary remove the media tray to locate and clear jammed media 5 9922 139 8 19 User Manual 8 Troubleshooting Ink smears Symptom Prints have stray ink marks on the front or the back Solution Clean the internal paper path If smears persist clean the paper feed rollers If smears still appear clean the paper exit path 1 See Cleaning for ink smears and jams internal paper path on page 7 20 2 See Cleaning for jams and ink smears paper feed rollers on page 7 22 3 See Cleaning for ink smears paper exit path on page 7 28 9922 29 8 20 Phaser 360 Color Printer Troubleshooting 8 If your file doesn t print If you ve configured a supported driver for your printer but your printer isn t printing try the following suggestions If these suggestions fail to solve the problem copy the Tektronix PostScript error handler utility to your printer to determine what is wrong Refer to Using a PostScript error handler on page 8 27 for information on using the error handler General things to check for Macintosh users m Open the Chooser and select a supported driver such as the LaserWriter 8 x and your printer m Ifthe driver isn t installed or properly set
131. me PCL5 files interchangeably use the AIS PS file to set up a port for automatic language selection Refer to the on line manual on the printer s CD ROM for details User Manual 8 25 8 Troubleshooting PostScript printing errors 8 26 If you ge t a PostScript error when printing from Aldus PageMaker Aldus FreeHand QuarkXPress or Canvas you may be using an older or incorrect version of the printer description file 1 You should always use the most current printer description file To determine the date of the file you are using do the following Mac OS users Select highlight a printer description file From the File menu choose Get Info Make a note of the version date Or open the Systems folder then the Extensions folder and then the Printer Descriptions folder to find the file name and date Windows 3 1 users In the File Manager open the Windows folder then the Phsrmtch folder Make a note of the version date of the file Windows 95 users In Windows Explorer select the Phsrtool directory Check a printer description file s creation date Make a note of the version date 2 Check Tektronix on line services to see if the printer related files you have are the most recent Refer to On line support on page 9 1 for information on Tektronix on line services and Re Phaser 360 Color Printer ceiving email update notices on page 9 1 Troubleshooting 8 Using a PostScript error han
132. mputer you can the select the following print features from the menus available in your application software Selecting print features There are three ways to select print features 4 2 Paper or transparency printing Tray selection if you have the Lower Paper Tray Assembly installed or manual feeding Print quality resolution modes Color correction modes refer to page 5 2 Quick Collate for collating multipage documents requires an external hard drive refer to page 5 9 Check Print for previewing a sample printout before continuing a print job refer to page 5 10 Image Smoothing tor improving low resolution images From your applications recommended To select print features from Windows applications refer to the table on page 4 20 to select print features from Macintosh applications refer to page 4 36 Settings from your software application override the printer s front panel default settings Through your web browser Use your web browser to select print features and view the status of the printer Refer to the PhaserShare Networking System Administrator Manual for complete information Phaser 360 Color Printer Printing Basics 4 From the printer s front panel Use the front panel for selecting print features only if you were unable to install a driver from the printer s CD ROM Refer to Front panel overview on page 6 1 for instructions on using the printer s front panel Print features quick r
133. ms media pick roller Approximate time to complete 5 minutes Clean the media pick roller if the printer incorrectly feeds paper or transparencies or if it feeds more than one sheet at a time You will need the pick roller cleaning tray included in the cleaning kit and isopropyl alcohol Refer to Using isopropyl alcohol on page 7 19 for more information on proper cleaning procedures The printer s front panel messages will guide you through the necessary steps to perform this automatic cleaning procedure You can also manually clean the media pick roller refer to page 7 39 Note Media picking problems can also occur when the maintenance tray is not properly latched Try removing and relatching the maintenance tray to cure a media picking problem Refer to Replacing the maintenance tray on page 7 11 for instructions Automatically cleaning the media pick roller 1 When the printer is on and the Ready message or the printer s name appears in the front panel press the Clean button The printer displays the first selection in the menu Clean Light Stripes lt Clean Test 2 Press the left arrow lt button until the following front panel message appears Clean Media Tray Jams lt Clean Test 3 Press the Clean button once again 7 34 Phaser 360 Color Printer Caring For Your Printer 7 4 When the following front panel message appears press Print if you want a printout of the procedure otherwis
134. n QuickDraw GX printer drivers If you want to print from non QuickDraw GX applications with a driver such as the LaserWriter 8 3 4 you must first disable QuickDraw GX m QuickDraw GX is compatible with System Software 7 5 and later but not with Mac OS 8 0 and later Note Refer to the on line manual on the printer s CD ROM for details on using the Phaser 360 GX driver 1 Install the printer s software as described on page 3 17 Select Easy Install to automatically install all of the necessary software or select Phaser 360 GX Driver in the Custom Install window 2 From the Apple menu select Chooser 3 Click the Phaser 360 GX printer driver icon on the left side of the Chooser A list appears with the printers available on your network If the printer driver icon does not appear Restart your Macintosh and repeat the printer driver installation procedure also check the cable connections on your computer and printer 4 Click on the Zone your printer is in See your network administrator if you have questions User Manual 3 21 3 3 Installing Printer Software 5 In the Connect via field s pop up menu select your printer s communication method m The AppleTalk option is the standard network connection m The Servers option is used to select a shared desktop printer 6 Click on your Phaser 360 printer in the list of printers on the right side of the Chooser 7 Click the Create button to create a desktop pri
135. n mode is set to any of the selections except Use Printer Setting If you are printing from a nonsupported driver you will need to either send a color correction utility file to the printer or change the printer s settings at the front panel If the colors on your prints are still not what you expected and your system administrator has disabled some of the printer s front panel menus ask what settings are in effect and whether a color correction utility file has been downloaded to the printer You can also print a Configuration Page to see the current color correction selection see Printing the Help Pages on page 6 7 for instructions If the Apple Printer Utility does not work The Apple Printer Utility cannot be used if the printer is connected to a print server See your system administrator to temporarily remove the printer from the print server to download any of the PostScript utility files 8 34 Phaser 360 Color Printer Chapter Customer Support On line support Visit our color printer web site for more information about your printer For example view updated user documentation download utility files get answers to frequently asked questions find a list of Tektronix dealers in your area or contact customer support Tektronix Color Printer www tek com Color_Printers web site Documentation www tek com Color_Printers userdoc introduction html Technical support www tek com Color_Printers support colcare
136. n the swab C Warning Alcohol is flammable keep alcohol soaked cloths and swabs away from hot surfaces To order presoaked alcohol cloth wipes refer to Printer supplies on page 10 2 po 9101 25 User Manual 7 19 7 Caring For Your Printer Cleaning for ink smears and jams internal paper path Approximate time to complete 3 6 minutes Clean the printer s internal paper path surfaces if you note the following m Your prints have stray ink marks on the front or the back 9922 20 m The media is wrapping around the large black roller inside the exit cover Caution Always use clean sheets of paper to clean the paper path Do not reuse cleaning sheets High grade heavier papers such as 120 g m 32 Ib bond work best Do not attempt duplex two sided printing on any type of media Ink already present on the media offsets onto the internal paper path requiring you to perform cleaning procedures 1 Load at least 10 sheets of clean high grade paper into the printer If your printer is configured with just the upper media tray load that tray If you have installed the Lower Paper Tray Assembly you can load either the upper tray or the lower tray If you use the lower paper tray make sure that the printer s default has been reset so that the printer will feed paper that it needs for its cleaning procedures from the lower paper tray only Refer to Selecting the Cleaning Page source on page 7 16 for in
137. nd jams internal paper path on page 7 20 Transparency print quality poor m Use Tektronix premium transparency media m Make sure that you have selected Standard as the print quality mode try setting Vivid Color as the color correction Make sure that the switch on the side of the paper or transparency tray is set to Transparency and specify Transparency in a supported printer driver Refer to Transparency quality tips on page 4 15 Print is wrinkled C You may be using paper that is too thick or thin Refer to Acceptable media sizes types and weight on page 4 6 Paper edge is rippled m You may be using paper with the wrong grain Load long grained paper Printed image is shifted m or the wrong color or the margins are not correct You may have to make adjustments in the application or print driver Refer to Printing and installation problems on page 8 8 Make sure that the paper is not curled Also refer to Cleaning for jams and ink smears paper feed rollers on page 7 22 Microsoft PowerPoint users m Macintosh users In the Chooser set Background Printing to Off m PC users Through the Print Manager turn off background printing oy Phaser 360 Color Printer Troubleshooting Image Quality Problems cont d Symptom Colors do not print as expected Solution Make sure that the switch on the side of the paper or transparency tray is set
138. nd upgrades let you customize the printer to suit your current needs and to expand its capabilities in the future The Phaser 360 Color Printer 9922 01 User Manual 1 1 1 About Your Printer Features of your new printer Image quality and speed Fast Color Quick color prints on paper at 6 pages per minute ppm and transparencies at 5 5 ppm Standard 300 x 300 dots per inch dpi for normal printing on paper at 4 ppm Recommended for overhead transparencies produces vibrant saturated prints at 2 ppm Enhanced 800 x 450 dpi for the best text and image quality on paper 2 ppm Use for transparencies at 600 x 300 dpi with very fine detail Media letter or A4 size Copier paper Recycled paper Bond Letterhead Labels full sheet peel off Card stock up to 220 g m 80 Ib Tektronix transparencies Workgroup support Simultaneously supports PCs Macintosh computers and UNIX and OpenVMS workstations and automatically senses and switches between ports and protocols as necessary Includes 10BaseT Ethernet connection supports NetWare EtherTalk TCP IP Telnet FTP and HTTP Optional network interfaces available Memory 24 Mbytes upgradeable to 48 Mbytes Fonts 164 resident typefaces Supports Adobe Type 1 and Type 3 TrueType PCL5 and others Color matching TekColor Dynamic Color Correction The printer s Automatic mode optimizes color quality for text gra
139. nel display for instructions as you finish the set up procedure Status messages such as Warming Up or Ready appear on the top line of the display Other messages such as Info Clean and Menu appear on the lower line of the display these identify a function for the corresponding button located below the message For example pressing the button located under the word Menu displays the printer s menus Ready i Info Clean Menu x Exit O 0 0 QO 9922 68 m Refer to Using the Front Panel on page 6 1 for a complete description of front panel controls and menus m See also Front panel error messages on page 8 2 m System administrators may choose to modify or limit access to front panel menus See the printer s CD ROM for instructions on enabling and disabling the front panel menu 2 22 Phaser 360 Color Printer Getting Set Up 2 Letting the printer warm up After you have installed the maintenance tray and the media tray allow the printer about 15 minutes to warm up and perform self tests As the printer warms up note the following m Front panel display When you first turn on the printer two indicator lights come on the power light and the error light During the warm up cycle the top power indicator blinks on and off the error light goes out and the front panel displays a series of Warming up messages A percentage value is shown to indicate the progress of the warm up cycle The cycle
140. ning diagnostic information regardless of the Startup Page setting in the front panel menu 6 6 Phaser 360 Color Printer Using the Front Panel 6 Demonstration Page This page is a sample color print you can print through the front panel or through your web browser refer to the PhaserShare Networking System Administrator Manual RGB and CMYK Color Samplers The RGB and CMYK color samplers provide multipage charts containing color samples and their corresponding color values based on the RGB and CMYK color models Print these charts to help you select colors for use in your documents Refer to page 5 6 for an example Printing the Help Pages 1 While the Ready message is displayed press the Menu button The printer displays the first item in the menu Help Pages lt gt Menu 2 To access the Help Pages press the Menu button The following message appears Menu Map lt gt Print 3 Press the left arrow lt or right arrow gt buttons until the Help Page you want appears for example Configuration Page lt 0 gt Print 4 To print the page press the Print button User Manual 6 7 6 Using the Front Panel Printer standby modes Normal standby When the printer is idle for more than 4 hours it goes into a standby mode that keeps the printer ready to use yet reduces energy consumption The printer exits standby mode when you send a file to the printer press any f
141. ns Install Install systems Select Installs Phaser 360 Driver Custom driver based on the System Folder Extensions any of these LaserWriter 7 1 2 printer driver these files Phaser 360 GX Driver Driver for use with QuickDraw GX System Folder Extensions items 3 16 Printer Descriptions PPD for use with drivers and applications System Folder Extensions Printer Descriptions ColorSync Profile Printer profile for use with ColorSync 2 0 System Folder Preferences ColorSync Profiles Samplers Color sampler charts and a fonts sampler PhaserTools Samplers QuarkXPress PDF File File for use with the QuarkXPress application This file is installed only if you have the QuarkXPress application QuarkXPress application folder PDF folder PhaserPrint Photoshop Plug in Custom plug in for printing from Adobe Photoshop This file is installed only if you have the Photoshop application Photoshop application folder Printer Utilities Printer utility files for controlling printer features PhaserTools Printer Utilities Network Utilities Utility files for using the printer on a network PhaserTools Network Utilities PANTONE Files Phaser 360 Color Printer PANTONE Color library files and sampler chart PhaserTools Pantone Files Installing Printer Software 3 Using the Mac OS installer 1 Insert either the printer s CD ROM or the Phaser 360 Installer f
142. ns for PostScript Header Refer to Job Control tab on page 4 30 for details on the Job Control tab Windows 95 users Make sure that your printer is connected to the port you selected in the driver s Details tab Make sure that the correct port is selected in the driver s Details tab If the error message Windows Header has not been downloaded to the printer appears on your computer screen click the PostScript tab and click one of the options for PostScript Header Refer to PostScript tab on page 4 24 for details on the PostScript tab 8 22 Phaser 360 Color Printer Troubleshooting 8 If you are using PC NFS If you have PC NFS software installed on your computer you need to make the following selection in the Network Options dialog box 1 From the Main window double click the Print Manager icon 2 From the Options menu in the Print Manager select Network Settings 3 In the Network Options dialog box uncheck the Print Net Jobs Direct box 4 Click OK If you can t print from Windows to an LPT port Windows 3 1 If your printer is connected through an LPT parallel port and your document doesn t print try the following 1 Inthe Control Panel double click the Printers icon 2 Inthe Printers dialog box choose your printer from the list of installed printers 3 Click the Connect button the Connect dialog box appears 4 Change your computer s port connection from LPTx to LPTx DO
143. nter An icon of the printer appears on the desktop with the same name as the printer selected in the Chooser 8 Close the Chooser by clicking its close box 3 22 Phaser 360 Color Printer Installing Printer Software 3 UNIX workstation software PhaserPrint for UNIX software For UNIX environments Tektronix offers the optional PhaserPrint for UNIX software PhaserPrint for UNIX software includes driver selectable printer options and provides fast raster file and screen copy printing to Tektronix color printers The printer s CD ROM contains a demonstration copy of the PhaserPrint for UNIX software and an on line instruction guide in the UNIXDEMO directory To purchase a licensed copy of this software see page 10 6 for instructions Downloadable printer utility files Note Refer to the on line manuals on the printer s CD ROM for more information on printing from a workstation If you do not have a licensed copy of PhaserPrint for UNIX software you can use the PostScript utility files on the Phaser 360 printer s CD ROM with UNIX and VMS workstations These files let you set up your spooling system to select between media trays print quality modes color correction modes and other print controls UNIX workstation users can access utility files in the following ways m Copy the files from the Tektronix Phaser 360 printer s CD ROM if your system includes a CD ROM drive Workstation specific files are located in the
144. og box appears You can select a different printer here 4 Click the Properties button the Printer Document Properties sheet appears 5 Click the Advanced tab to change any printer features including TekColor This tab displays the same information as the Document Defaults Properties Advanced tab 6 Click the Page Setup tab to see other features This tab displays the same information as the Document Defaults Properties Page Setup tab Note Changes to any of these settings overrides the Default Printer Properties settings in the Printers folder Printing from MS DOS Refer to the on line manuals on the printer s CD ROM for information on printing from MS DOS 4 34 Phaser 360 Color Printer Printing Basics 4 Printing from a Macintosh To print from a Macintosh you need a printer driver Installing one of the provided supported drivers allows you to select printing features right from your computer Refer to page 4 36 for a reference table of printing features Using Macintosh printer drivers To select printer specific features print from one of the following provided drivers See page 4 36 for a reference table listing the printing features and how to find them quickly in each of these drivers Phaser 360 driver based on LaserWriter 7 1 2 see page 4 38 Phaser 360 GX driver for use with QuickDraw GX see page 4 40 Apple LaserWriter 8 driver for most applications see page 4 39 Using the print
145. options then click Next to continue m Printer Utilities Installs utility files for selecting printer features m Network Utilities Installs utility files for using the printer on a network Samplers Installs color sampler charts and a fonts sampler Use the default Destination Directory or click Browse Files are copied to your computer s hard disk d The PhaserShare Installation dialog box appears PhaserShare software consists of two applications for use on Novell NetWare networks a printer status application for users and a printer administration application for system administrators Make selections from the following options then click Next to continue Both PhaserShare Status Monitor and Administrator m PhaserShare Status Monitor m PhaserShare Administrator Do Not Install PhaserShare e Select PhaserShare installation type then click Next to continue a Standard Install automatically installs the choice you made in the previous dialog box m Network Install copies PhaserShare installation files to a network server f If you selected the PhaserShare Network Install option click Browse to select the drive for installing the installation files Click Next to continue Click OK in the installation successful dialog box Files are copied to your computer s hard disk or a selected network destination Note To use the PhaserShare software installer you copied to a network server go to the location of the copied files
146. or Mac OS Disk 1 into the appropriate drive on your computer 2 Double click the Phaser 360 Installer icon Click Continue until the Easy Install window appears 3 Select Easy Install or Custom Install Easy Install Custom Insiall a Click Install to install the items listed in a Select Custom Install from the the Easy Install window pull down menu b For details on each item click Read Me b Select individual items to install c Click the I buttons for information on each item d Click Install to install the selected items 4 Continue with driver setup instructions depending on the driver you are using Ifyou want to use the LaserWriter 7 1 2 based driver see Setting up the Phaser 360 printer driver on page 3 18 a For most applications see Setting up the Apple LaserWriter 8 3 4 driver on page 3 19 m Ifyou are using QuickDraw GX see Setting up the Phaser 360 GX driver on page 3 21 User Manual 3 17 3 Installing Printer Software Setting up the Phaser 360 printer driver The Phaser 360 printer driver is a Tektronix modified version of Apple s LaserWriter 7 1 2 printer driver Use the Phaser 360 printer driver if you are using System Software 6 0 7 or 7 0 and later 1 Install the printer s software as described on page 3 17 Choose Easy Install to install all of the necessary software or select Phaser 360 Driver in the Custom Install window 2 Select Chooser from the
147. or Correction c Select a Color Correction b Select a Color Correction m Automatic Automatic m Automatic m None m None m None m Vivid Color m Vivid Color m Vivid Color m Simulate Display m Simulate Display m Simulate Display m SWOP Press m SWOP Press m SWOP Press m Euroscale Press m Euroscale Press m Euroscale Press Commercial Press Commercial Press m Commercial Press m Monochrome m Monochrome m Monochrome m Use Printer Setting m Use Printer Setting m Use Printer Setting a Open Print dialog box a Open Print dialog box a Open the Printer Driver b Click TekColor button b Click Options button Defaults dialog box c Select Quick Collate c Select Quick Collate b Select Quick Collate checkbox checkbox checkbox a Open Print dialog box a Open Print dialog box a Open the Printer Driver b Click TekColor button b Click Options button Defaults dialog box c Select Check Print c Select Check Print b Select Check Print checkbox checkbox checkbox a Open Print dialog box a Open Print dialog box a Open the Printer Driver b Click TekColor button b Click Options button Defaults dialog box c Select Image Smoothing c Select Image Smoothing b Select Image Smoothing checkbox checkbox checkbox User Manual 4 37 4 Printing Basics Using the Phaser 360 printer driver Select media size 1 From the File menu open the Page Setup dialog box 2 Use the Paper pop up menu to select the printer s supported pap
148. ou see this message at the prompt type in the CD ROM drive followed by PPBS95NT D DYRTEKMSDRV and click OK Files are copied to your computer s hard disk If you are installing drivers for Windows NT 3 51 for platforms other than i386 click Browse to locate the appropriate subdirectory under PPBS95NT YRTEKMSDRV WINNT351 on the printer s CD ROM Decide if you want to print a test page select Yes or No and click Finish In the Installation Completed dialog box click Finish You may see a Restart Windows dialog box if the system needs to be updated Decide if you want to restart now or later and click OK User Manual 3 3 9 3 Installing Printer Software Installing printer software for Windows NT 3 51 Note If you are installing from diskettes you may need more than one diskette depending on your Windows system Keep all of the printer s diskettes handy during the installation and insert each diskette when you are prompted by the installation program If you will be using a printer on a network refer to your Windows NT manual for instructions on installing network software either Services for Macintosh AppleTalk or TCP IP print services for TCP IP lpr print services Insert either the printer s CD ROM or the Phaser 360 Color Printer Installer for Windows Disk 1 into the appropriate drive on your computer Select Run from the File menu Type in the drive for the CD ROM or diskette type SETUP an
149. our Printer Emptying the waste liner The waste liner catches melted ink stick residue resulting from the printer s self cleaning operations The blue plastic waste liner fits inside the maintenance tray which is located behind the front cover Empty the waste liner whenever you remove the maintenance tray or when the front panel displays the following message Waste Liner A Full Open Front Cover 1 Open the front cover 9922 123 Caution Some surfaces inside the printer may be hot Be careful not to touch the areas marked with this caution icon 7 8 Phaser 360 Color Printer Caring For Your Printer 7 2 When you open the front cover the following message appears Waste Liner A Full Remove Tray B 3 Grasp the maintenance tray by the front edge marked with a blue B label and lift up while sliding it out of the printer Note Once the maintenance tray has been partially used it will leak drum fluid if tipped Place the maintenance tray on a flat surface after removing it from the printer Contact with the drum fluid poses no known health risk Refer to MSDS for silicone oil drum fluid on page 11 6 for more information User Manual 7 9 7 Caring For Your Printer 4 Lift one corner of the waste liner handle to release it from the maintenance tray remove the waste liner 5 Empty the contents of the waste liner by twisting it Make sure that you empty the waste liner completely before
150. our Printer 7 While the Ready message is displayed press the Menu button The printer displays the following message Help Pages lt gt Menu Using the left arrow lt or right arrow gt buttons scroll through the selections until the following message appears Printer Defaults lt 0 gt Menu To access the printer defaults settings press the Menu button Using the left arrow lt or right arrow gt buttons scroll through the selection until the following message appears Cleaning Page Source lt gt Menu Press the Menu button The following message appears Cleaning Page Source Upper lt gt OK Press the right arrow gt button once The following message appears Cleaning Page Source Lower lt gt OK Press the OK button to confirm the setting Press the Exit button until the printer displays Ready You can also change the default through a utility file refer to the printer s CD ROM User Manual 7 17 7 Caring For Your Printer Cleaning supplies Your printer is shipped with a cleaning kit that contains the following supplies 1 Cleaning tray media pick roller 2 Foam swabs 3 Lint free cloth wipes dry 4 Plastic bottle for dispensing isopropyl alcohol 9101 24 Some cleaning procedures require you to use cloth wipes or swabs saturated with isopropyl alcohol Because regulations prohibit shipping al
151. phics and scanned images on each page Other color corrections let you adjust the color for special needs Enhance the brightness of transparencies Vivid Color Simulate the colors on the computer screen Simulate Display Match printing press standards various selections available 1 2 Phaser 360 Color Printer About Your Printer 1 Printer control through your web browser Options and accessories With the printer s built in PhaserLink software you can use your web browser for a variety of tasks including the following Avoid down time by automatically receiving email when ink is low paper needs loading or other maintenance is required View the status of print jobs Get data on printer usage Configure the printer Create a local link to your own web site help pages Lower Paper Tray Assembly Adds 625 sheet paper capacity for convenience and versatility Use with the upper transparency tray to avoid having to reload media or switch media trays Transparency tray Recommended for transparency printing 175 sheet capacity Use with Tektronix transparencies for best transparency printing PhaserShare network cards 100BaseTx Ethernet Token Ring and LocalTalk network interfaces are available Memory upgrade Upgrade to 48 MBytes for even faster image processing and throughput External hard drive For collation and additional font storage Mounts conveniently on the back of the printer On lin
152. play and controls 2 22 Letting the printer warm up 2 23 Selecting a language for the front panel 2 24 Printing a Configuration Page 2 25 Tips for optimum printing performance 2 26 User Manual Installing Printer Software Overview 3 1 PC Windows software 3 2 Installing printer software for Windows 95 3 3 Installing printer software for Windows NT 4 0 3 6 Installing printer software for Windows NT 3 51 3 11 Installing printer software for Windows 3 1 3 15 Mac OS software 3 19 Using the Mac OS installer 3 21 Setting up the Phaser 360 printer driver 3 22 Setting up the Apple LaserWriter 8 3 4 driver 3 23 Setting up the Phaser 360 GX driver 3 25 UNIX workstation software 3 27 PhaserPrint for UNIX software 3 27 Downloadable printer utility files 3 27 Printing Basics Print features overview 4 2 Selecting print features 4 2 Adjusting print speed and resolution 4 4 All about media 4 5 Acceptable media sizes types and weight 4 6 Margins and image area 4 7 Media trays 4 8 Media tray settings 4 9 Changing the default media tray setting 4 10 Printing letterhead 4 11 Printing labels 4 12 Printing transparencies 4 13 Printing transparencies from the transparency tray 4 13 Printing transparencies from the standard paper tray 4 14 Transparency quality tips 4 15 Phaser 360 Color Printer When to use the manual feed slot 4 16 Printing fromaPC 4 19 sing Windows printer drivers 4 19 sing the printer s front panel 4 19 ownloading ut
153. pt driver for Windows 3 1 To select printing options follow these steps 1 From the Control Panel double click Printers 2 In the Printers dialog box select the Tektronix Phaser 360 printer then click Connect 3 Inthe Connect dialog box set the Timeout settings then click OK m Device Not Selected Type a value in this text box to change the number of seconds Windows waits before notifying you that a printer is off line The default is 15 seconds and is recommended Transmission Retry On large or multiple page documents you may see an Alert message that the printer is no longer accepting data before the job is completely sent to the printer To avoid the Alert message set this option to a larger value such as 900 seconds 15 minutes 4 Inthe Printers dialog box click Setup A dialog box appears with the printer s name across the top 5 Click the following tabs to see printing options refer to your Windows documentation for more information on tabs and options Paper tab Click the Paper tab to see media options such as Paper Size and Paper Source for selecting media trays and media types Features tab Click the Features tab to see printer specific options such as Color Corrections Print Quality modes and Optional Lower Tray User Manual 4 29 4 Printing Basics 4 30 PostScript tab Click the PostScript tab to see PostScript related options m Inthe Performance Options field select the Us
154. r s hard disk locate the PhaserTools folder locate the Apple Printer Utility and double click its icon to start the application From the Utilities menu choose Download PostScript File Select the Font Sampler file from the list then click Open This file was installed inside the PhaserTools folder in the Samplers folder If no output is returned by the printer the Apple Printer Utility displays a dialog box click OK to continue Printing a font list from a PC 1 From the printer s CD ROM or the Printer Software for Windows diskette locate the SAMPLERS directory and the FONTS P S file Copy the FONTS PS file to your computer s hard disk or use the file directly from the CD ROM To send the FONTS PS file to the printer m PC users Use the DOS Copy command Windows 3 1 users can also use the Copy command in the File Manager a Workstation users Send the file to the printer as you would any PostScript file User Manual 5 15 5 5 Printing Beyond the Basics Improving print speed Note There are different ways to improve print speed such as by printing over Ethernet For more information visit the Tektronix web site Refer to On line support on page 9 1 To speed the printing of a document with scanned images here are some suggestions All users m When you use any color correction option other than None your printer can take longer to process bitmapped images Select color corrections
155. repeat the cleaning sequence by pressing the Clean button again When cleaning ends the printer outputs a Cleaning Page that you may discard as normal office waste If the second cleaning sequence does not cure the light stripes or missing colors problem press the Clean button to repeat the cleaning sequence The third cleaning sequence implements a more extensive cleaning of the printer which may take longer for the printer to execute than the previous two cleanings If your prints still have color stripe problems after the third cleaning sequence turn the printer off for at least 8 hours to allow the ink to solidify When the printer is turned back on it will perform a self cleaning routine that should resolve the problem If your prints still have color stripe problems service may be required Return the printer to normal operation by pressing the Exit button until the Ready message appears 8 14 Phaser 360 Color Printer Troubleshooting 8 Media jams and misfeeds After you clear a media jam The printer automatically outputs a second usually partial print to remove any image that may remain on the print drum and then prints your original image The upper tray is the default tray for media the printer uses in self cleaning If you have a Lower Paper Tray Assembly you can make it the default tray through the printer s front panel menu Select Printer Defaults Cleaning Page Source and make your tray selection Preven
156. replacing it in the maintenance tray Used ink is nontoxic it can be treated as normal office waste 6 Place the waste liner back in the maintenance tray a Place the side opposite the handle into the maintenance tray first b Press down firmly in the center of the waste liner to snap it into place Make sure that the waste liner is fully seated in the maintenance tray 7 Reinsert the maintenance tray into the printer Note To prevent media jams at the media tray be sure to push the maintenance tray into the printer until both sides latch in place 8 Close the front cover 7 10 Phaser 360 Color Printer Caring For Your Printer 7 Replacing the maintenance tray The maintenance tray is a disposable unit located inside the printer and behind the front cover It cleans the printer s drum contains the waste liner a blue plastic insert for used ink and functions in other operations of the printer A front panel message tells you when the maintenance tray is low Install a new maintenance tray to continue printing Each replacement maintenance tray has a print capacity of approximately 12 500 prints To avoid printing delays keep an extra maintenance tray available for use in the printer Refer to Printer supplies on page 10 2 for information on ordering the maintenance tray Note There is a 15 minute warm up period required after replacing the maintenance tray 1 Open the front cover 9922 123
157. rinter The printer can be connected to networks and single workstations Refer to the PhaserShare Networking System Administrator Manual for more information on installing and configuring the printer on a network Printer ports The Phaser 360 printer has the following ports 1 10BaseT Ethernet connection 2 SCSI port for an external hard drive 3 parallel port 4 slot for an optional network card shown with card installed Zeppi SO LNK Ethernet Second Network Adapter Second 4 3 9922 102 2 18 Phaser 360 Color Printer Getting Set Up 2 Connecting to a network The Phaser 360 printer has a built in 10BaseT Ethernet port for network connectivity An expansion slot is provided for optional Tektronix PhaserShare network cards for 100BaseTx Ethernet includes connection for 10Base2 Token Ring or LocalTalk connections LNK Ethernet Parallel Second eeder Network Adapter 9922 127 m For information on installing and configuring your printer on a network refer to the PhaserShare Networking System Administrator Manual shipped with your printer m For ordering information refer to PhaserShare network cards on page 10 3 User Manual 2 19 2 Getting Set Up Connecting a PC or UNIX workstation to the parallel port The printer supports a bidirectional parallel port Connec
158. rinter s name The printer receives a file on the parallel port but does not print m Do not set the wait timeout to 0 m Print files should not have extra characters after the End of Job character Ctrl D Refer to the on line manual on the printer s CD ROM for information on setting timeouts and the Ctrl D character User Manual 8 9 8 Troubleshooting Printing and installation problems cont d Symptom Solution The printer receives a file on the parallel port The front panel displays Processing Data indefinitely Another file sent to a different port causes your computer or network interface to lock up m Do not set the wait timeout to 0 m Print files should not have extra characters after the End of Job character Ctrl D Refer to the on line manual on the printer s CD ROM for information on setting timeouts and the Ctrl D character The printer receives a file on the parallel port and the job prints successfully After printing the printer displays Processing Data goes into Standby mode but doesn t come out of Standby mode for the next print job m To recover press the Wakeup or Cancel button or turn the printer s power off wait at least 15 seconds and turn the power on again If you reset the printer you must send the print job again To prevent this condition do not set the wait timeout to 0 m Print files should not have extra characters after the End of Fil
159. rinter is no longer accepting data before the job is completely sent to the printer To avoid this Alert message set this option to a larger value such as 900 seconds 15 minutes Paper tab Click the Paper tab to see media options such as Paper Size and Paper Source for selecting media trays and media types 4 22 Phaser 360 Color Printer Printing Basics Graphics tab Click the Graphics tab to see graphics options To change the print quality modes resolution or dpi settings use the Print Quality selections in the Device Options tab The Print Quality selections override the Resolution options in the Graphics tab If you are using host color correction you need to make selections in both the Graphics and Device Options tabs Refer to the on line manuals on the printer s CD ROM for more information on host color correction Device Options tab Click the Device Options tab to see printer specific options In the Printer features scroll list select options such as Color Corrections In the next field select the Color Correction you want such as Automatic In the Installable Options scroll list select options such as the Optional Lower Tray or Optional Hard Drive User Manual 4 23 4 4 Printing Basics PostScript tab Click the PostScript tab to see PostScript related options m Under PostScript timeout values make these selections Leave the Job Timeout set to 0 m Set the Wait Timeout to a hi
160. rinthead on colors on prints page 8 12 Ink smears on the front back or 1 Cleaning for ink smears and jams internal edges of a page paper path on page 7 20 2 Cleaning for jams and ink smears paper feed rollers on page 7 22 3 Cleaning for ink smears paper exit path on page 7 28 Oil drum fluid on top edge of 3 Cleaning for ink smears paper exit path on print page 7 28 A 9922 29 User Manual 7 15 7 Caring For Your Printer The Cleaning Page The Cleaning Page a page with a series of narrow colored stripes is output each time the printhead is cleaned More than one page may be printed This occurs at the following times m When you run the cleaning procedure to eliminate light stripes in your prints see page 8 12 m During the printer s warming up routine m After emerging from Energy Star standby mode 1 Red 2 Green 3 Blue 4 Black Tektronjx Phaser 360 Cleaning Page 9922 137 Selecting the Cleaning Page source The default source for the Cleaning Page or other paper that the printer uses in its cleaning procedures is the upper tray When the Lower Paper Tray Assembly is installed you can ensure that the printer always uses paper from the lower paper tray in its self cleaning procedures by changing a setting in the printer s front panel as follows 7 16 Phaser 360 Color Printer 7 8 Caring For Y
161. ront panel button install or remove a media tray or open any cover For example adding ink causes the printer to exit standby mode When the printer exits this standby mode it is ready to print in about 5 minutes Energy Star mode For printers ordered with the Energy Star option the Energy Star default is set to 1 hour After an hour of inactivity the printer cools down completely requiring you to wait 10 15 minutes to let the printer warm up before using it again Because the printer uses ink during warm up from a power off condition and when exiting the Energy Star mode you can reduce ink consumption by leaving the printer on Always leaving the printer on even during long periods when the printer is not used ensures optimum printing performance and the best ink economy Increasing the Energy Star value from 1 hour keeps the printer ready for printing and eliminates the warm up period The recommended setting is 999 hours You can change the Energy Star mode through the front panel or through your web browser refer to the PhaserShare Networking System Administrator Manual 6 8 Phaser 360 Color Printer Chapter Overview Caring For Your Printer This chapter describes the following topics to help you care for the printer and keep it in peak operating condition Moving or shipping your printer on page 7 2 Describes the steps you must take to properly move or ship the printer from one location to another m A
162. s refer to the on line manual on the printer s CD ROM You can use the TIMEOUTS PS file to change the PostScript and HP GL job and wait timeout values When sent to the printer your edited version of the TIMEOUTS PS file changes the values in the printer but only while the printer is turned on if the printer is turned off or reset the values return to their defaults To restore your desired timeout settings you must send your edited TIMEOUTS P file to the printer again Note The TIMEOUTS PS file affects printer operation If the printer is shared on a network using this file may affect the prints requested by other users 1 Follow the instructions beginning on page 3 1 to install drivers and printer software 2 Locate the PHSRTOOL directory created on your computer s hard disk by the printer s installer In the PHSRTOOL directory locate the PHSR360 subdirectory and then locate the TIMEOUTS PS file 3 Using a text editor open the file The default value is 40 seconds for the wait timeout Change the value in the WaitTimeOut line to 999 4 Send the TIMEOUTS PS file to the printer a PC users Use the DOS COPY command Windows 3 1 users can also use the Copy command in the File Manager m Workstation users Send the file to the printer as you would any PostScript file 8 30 Phaser 360 Color Printer Troubleshooting 8 Printed colors are not what you expected For information on selecting TekColor color correct
163. s dialog box m Network Install copies PhaserShare installation files to a network server f If you selected the PhaserShare Network Install option click Browse to select the drive for installing the installation files Click Next to continue Click OK in the installation successful dialog box Files are copied to your computer s hard disk or a selected network destination Note To use the PhaserShare software installer you copied to a network server go to the location of the copied files and run SETUPEXE Follow the installation prompts to install PhaserShare software on local NetWare enabled workstations 3 14 Phaser 360 Color Printer Installing Printer Software 3 6 Ifyou are installing the Tektronix driver select your Tektronix Phaser 360 printer and click Next 7 The Finish Installation dialog box contains instructions for completing the printer software setup click Next 8 Inthe Installation Completed dialog box click Finish 9 Continue with the setup instructions depending on the driver you selected in the installer Tektronix Driver for Windows 3 1 AdobePS 3 Driver for Windows 3 1 Setup instructions Setup instructions If you selected Easy Installation or if you selected If you selected the AdobePS 3 Driver for Windows 3 1 in the the Tektronix Driver for Windows 3 1 in the Custom Installation continue with the following instructions Custom Installation continue with the following a In the Adobe
164. s normal office waste 4 When the cleaning sequence is completed the printer displays the following message Clean Light Stripes lt Clean Test Phaser 360 Color Printer Troubleshooting 8 To confirm that the problem has been corrected press the Test button to print a Test Page Check for any missing color bars on the Test Page The following illustration shows a correct Test Page and an example of a Test Page with a missing color bar a If your Test Page looks like the first example go to Step 8 to end this procedure Ifyour Test Page looks like the second example with a missing color bar go to Step 6 to perform the cleaning procedure again 1 Black 2 Cyan 3 Magenta 4 Yellow kon 1234567 B 9 101112191415 1617 18 192021 22 29 24 25 26 27 28293031 323334 35 363738394041 42 43 44 45 46 47 48 49 50 51 5253 54 55 56 57 58 59 60 61 626 6465666768697071 7273747576 7778798081 82 83 84 858687 88 12345678 9 101112191415 1617 18 192021 22 29 24 25 26 27 28293031 32333435 363738394041 42 43 44 45 46 47 48 49 50 51 5253 54 5556 57 58 59 6061 626364656667 68697071 7273747576 777879 8081 82 83 84 8586 87 88 12345 65 26 27 28 29 90 31 3233 34 3536 37 28 39 40 41 42 43 44 45 46 47 48 49 50 51 52 5354 55 56 57 58 59 6061 6263 64 65 66 67 68 6970 71 7273 74 757677 7879 80 81 828384 858687 88 9682 22 User Manual 8 13 8 Troubleshooting Note 10 If one or more of the color bars are still missing or are light
165. se is not visible in the list do the following Windows 3 1 1 From the Main window open the Control Panel and double click the Printers icon 2 Inthe Printers dialog box select the Phaser 360 printer in the list of printers 3 Click the Setup button 4 Inthe Setup dialog box select the page size you want and click OK 5 Return to your application If you open the Print Setup dialog box again from within your application the page size selection may be blank The page size you just selected in the driver is still selected it is just not visible in the list 6 Print as usual If you open the Print Setup dialog box from within an application and the page size selection is blank the blank represents the page size last selected from the printer driver through the Control Panel You can leave the page size selection blank and print as usual or you can select another page size from the list User Manual 5 19 5 Printing Beyond the Basics 5 20 Windows 95 1 In the task bar on your screen click the Start icon a menu appears 2 Move the cursor over Settings another menu appears 3 In the menu click Printers the Printers window appears 4 In the Printers window select the Phaser 360 printer icon Select Properties from the File menu 5 Click the Paper tab 6 Choose your page size click Apply and then click OK 7 Return to your application Phaser 360 Color Printer Chapter Using the Front Panel
166. sed from the side of the printer when fully engaged LIE 1a 9922 136 7 4 Phaser 360 Color Printer Caring For Your Printer 7 Caution To avoid damaging the printer s internal components always turn the printer power off and lock the transit restraint before moving the printer Failure to do so may result in damage to the printer s internal components and such damage may not be covered by your printer s warranty 7 Repack the printer Repack the printer in its original container If you no longer have the shipping box or if you have any questions about the packing procedure call your local dealer or in the U S call Tektronix at 1 800 835 6100 SN H gt S AS ze 32434 06 User Manual 7 5 7 Caring For Your Printer Adding ink You do not have to wait for the printer to run out of ink before adding ink Prevent printing interruptions by periodically checking the ink supply and adding ink sticks as necessary The front panel displays Ink Low when the level for one or more colors drops to one half stick When the printer is completely out of ink it displays an Out of Ink message 1 Open the top cover Note the color coded label and the different shapes of the slots of the ink loading bin Each ink stick color has a unique shape 2 Drop the ink stick s of the correct color and shape with the narrow tapered edge down into the low or empty ink loading bin You can load up to
167. sics 4 9 From the Options dialog box click the Printer Features button to see the Tektronix Printer Features dialog box Make color correction and print quality selections in this dialog box Click OK to return to the Options dialog box 10 From the Options dialog box click the Advanced button to see the Advanced Options dialog box Make sure the Use PostScript Level 2 Features check box is checked on Note The Use PostScript Level 2 Features option affects the print time of bitmapped raster images by improving the image transfer time from the computer to the printer and by improving the image processing time in the printer This option is only available to applications that use this Tektronix driver with Tektronix PostScript Level 2 printers such as the Phaser 360 printer When this box is checked the Compress Bitmaps option is unavailable grayed out 11 Click OK until you return to the Printers dialog box then click Close User Manual 4 27 4 Printing Basics If you are using PC NFS If you have PC NFS software installed on your computer you need to make the following selection in the Network Options dialog box 1 From the Main window double click the Print Manager icon 2 From the Options menu in the Print Manager select Network Settings 3 In the Network Options dialog box uncheck the Print Net Jobs Direct box 4 Click OK 4 28 Phaser 360 Color Printer Printing Basics 4 Using the Adobe PostScri
168. sparency media For information on ordering Tektronix transparencies and other media supplies refer to Printer supplies on page 10 2 Caution Never attempt two sided or two pass duplex printing on any type of media Ink already present on the media will offset onto the internal paper path requiring you to perform cleaning procedures To avoid damaging your printer do not use perforated paper three holed paper legal size paper or envelopes Do not use transparency media intended for ink jet or thermal wax printers Do not reuse paper that has already been fed through the printer even if no image has been printed Oil and ink residue from the media may offset onto printer parts requiring you to clean the printer Keep media and other printer supplies in covered containers Dust and dirt can be transferred to paper or transparencies resulting in poor print quality Paper that has been sitting out of its sealed wrapper can become distorted causing paper jams Do not use creased or wrinkled paper To avoid having the paper stick together gently fan the paper before loading it into the paper tray User Manual 4 5 4 Printing Basics Acceptable media sizes types and weight The printer prints on either letter or A4 size paper depending on which tray size you ordered The following table shows the types and weight of letter or A4 size media you can load in the different trays 4 6 Tray type Media type
169. st harmful interference in a commercial environment Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications not expressly approved by Tektronix can affect emission compliance and could void the user s authority to operate this product To ensure emission compliance use shielded interface cables Material Safety Data Sheets Proper management of environmental resources protects the well being of our employees customers shareholders and the communities we are a part of worldwide Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws regulations and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate Tektronix Inc is complying with government regulations by providing Material Safety Data Sheets for our products Color Printing and Imaging Division Tektronix Inc User Manual 11 3 11 Regulatory Information and Specifications MSDS for ColorStix ink sticks Section 1 Product identification Trade name and Tektronix part number ColorStix Solid Ink Black 016 1307 00 ColorStix Solid Ink Cyan 016 1308 01 ColorStix Solid Ink Magenta 016 1309 01 ColorStix Solid Ink Yellow 016 1310 01 Product use For use in Tekton
170. structions 7 20 Phaser 360 Color Printer Caring For Your Printer 7 2 When the printer is on and the Ready message or the printer s name appears in the front panel press the Clean button The printer displays the first selection in the menu Clean Light Stripes lt Clean Test 3 Press the left arrow lt button until the following front panel message appears Clean Ink Smears lt Clean Test 4 Press the Clean button The printer displays the following message Warming Up Cancel 5 After a short delay during the warm up period the printer begins an automatic sequence of feeding 10 clean sheets of paper from the media tray selected as the cleaning page source A front panel message indicates the number of sheets remaining to be fed For example Cleaning Using 10 Sheets 6 When the cleaning sequence is complete inspect the last sheet of paper fed through the printer If it is not clean repeat the cleaning sequence by pressing the Clean button once again 7 Return the printer to normal operation by pressing the Exit button If the ink smear problem persists Refer to the following two procedures for directions on cleaning paper feed rollers and the paper exit path User Manual 7 21 7 Caring For Your Printer Cleaning for jams and ink smears paper feed rollers Approximate time to complete 5 minutes The paper feed rollers carry the print media from the media tray and manual feed slot thro
171. t c to repair any damage or malfunction caused by the use of non Tektronix supplies or consumables d to repair a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product e to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual or f to repair this product after the limit of its duty cycle of 50 000 pages per month has been reached All service thereafter shall be billed on a time and material basis THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TEKTRONIX RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES WARRANTY 2 g Users safety summary Terms in manual CAUTION Conditions that can result in damage to the product WARNING Conditions that can result in personal injury or loss of life Power source Do not apply more than 250 volts RMS b
172. t 7 34 lower pick rollers 7 43 media pick roller 7 34 overview 7 14 paper pick or separator pad 7 38 precaution with paper feed rollers 7 23 precautions using alcohol 7 19 printdrum 7 30 printhead 8 12 printing a test print 8 13 supplies illustrated 7 18 table of problems and solutions 7 15 using alcohol soaked swab 7 19 using isopropyl alcohol 7 19 using presoaked alcohol cloth wipes 7 19 cleaning kit contents 7 18 Cleaning Page changing the media tray source 7 16 function of 7 16 output of during warm up 2 23 cleaning tray illustration 7 36 inserting into media tray 7 37 when to use 7 34 CMYK color sampler 6 7 collating segmenting of large printjobs 5 9 with Quick Collate option 5 9 color adjusting or correcting 5 2 how to use 5 7 problems with 8 31 User Manual Index 1 color corrections 5 2 Automatic 5 3 Commercial Press 5 4 descriptions of 5 3 Euroscale Press 5 4 from an application 5 8 Monochrome 5 5 None 5 5 Simulate Display 5 4 SWOP Press 5 4 Use Printer Setting 5 5 Vivid Color blue 5 3 color sampler charts CMYK 5 6 HSB 5 6 PANTONE Color 5 6 RGB 5 6 ColorStix ink sticks see ink Commercial Press color correction description of 5 4 communication ports 2 18 4 25 Configuration Page description of 6 6 printing 2 25 connecting the printer 2 18 toa Macintosh 2 21 toanetwork 2 19 toaPC 2 20 to a UNIX workstation 2 20 controlling access to the front panel menu 6 4 correcting printed co
173. t mouse click Phaser 360 printer 4 Select Properties 5 Click the tabs to select features a Click Features tab a Click Setup a Click Device Options a Click Advanced tab b Select a Color b Click Options tab b Locate Printer Correction c Click Printer Features Locate Printer features m Automatic d Select a Color features c Select a Color m None Correction c Select a Color Correction m Vivid Color m Automatic Correction m Automatic m Simulate Display m None m Automatic m None m SWOP Press m Vivid Color a oe m Vivid Color m Euroscale Press m Simulate Display m Vivid Color m Simulate Display m Commercial Press m SWOP Press m Simulate Display m SWOP Press m Monochrome m Euroscale Press m SWOP Press m Euroscale Press m Use Printer Setting m Commercial Press m Euroscale Press m Commercial Press Monochrome m Commercial Press Monochrome m Use Printer Setting m Monochrome m Use Printer Setting m Use Printer Setting a Click Features tab a Click Setup a Click Device Options a Click Advanced tab b Select Quick Collate b Click Options tab b Locate Printer checkbox c Click Printer Features Locate Printer features d Select Quick Collate features c Select Quick Collate checkbox c Select Quick Collate checkbox checkbox a Click Features tab a Click Setup a Click Device Options a Click Advanced tab b Select Check Print b Click Options tab b Locate Printer check
174. t need to match the screen s colors or printing press colors Also use this option if you have specified a color in the CMYK system and the color has a black component and the color appears lighter than you expected when printed Vivid Color adjusts CMYK colors using a method that adds black to other components This option prints more saturated darker colors and may be useful for printing overhead transparencies User Manual 5 3 5 Printing Beyond the Basics 5 4 Simulate Display Simulating screen colors The Simulate Display option makes printed colors approximate the colors on a standard display screen This selection should improve the screen to printer color accuracy for most applications that don t perform their own color corrections This selection is best for applications that define colors as RGB red green blue HLS hue lightness saturation or HSB hue saturation brightness Press options Matching printing press colors There are three printing press color correction options Each press option conforms to a different printing standard Use a press option if you are previewing work for a four color job to be printed on a printing press These options simulate a four color commercial printing press not solid spot colors such as PANTONE Colors Note Ifyou are selecting PANTONE Colors in your application use the None option see page 5 5 for details Also use the None option with other color management s
175. t the Binary Mode option 7 From your application choose the Tektronix Phaser 360 as your printer 8 Try printing the document again User Manual 5 17 5 Printing Beyond the Basics 5 18 Windows 95 users 1 2 In the task bar on your screen click the Start icon a menu appears Move the cursor over Settings another menu appears In the menu click Printers the Printers window appears In the Printers window select the Phaser 360 printer icon From the File menu select Properties Click the PostScript tab then click the Advanced button Select Use PostScript Level 2 features Under Data format select Binary communications protocol Do not make this selection if the printer is connected over a network port Click Apply and then OK when finished Try printing the document again UNIX workstation users Workstation users can use the PhaserPrint for UNIX software to significantly increase printer performance when printing bitmapped images refer to UNIX workstation software on page 3 23 for details Phaser 360 Color Printer Printing Beyond the Basics 5 Selecting page sizes in Windows applications In some Windows applications you can select printer page sizes from the File menu in a Print Setup dialog box If you use a Print Setup dialog box to select the Phaser 360 printer from your application some page sizes may not be visible in the list If the Phaser 360 printer page size you want to u
176. t your computer to the printer s parallel port with a standard parallel cable and the adapter shipped with your printer Make all connections before you turn on the printer Parallel A Tek g s 9922 08 m If large files do not print you may need to reset the printer s timeouts Refer to Fixing timeout problems in Windows on page 8 28 m Refer to the printer s CD ROM for information on bidirectional status reporting and parallel port pin signals 2 20 Phaser 360 Color Printer Getting Set Up 2 Connecting to a Macintosh Connect Macintosh computers on a network through the built in Ethernet interface An optional LocalTalk network card is available m Refer to the PhaserShare Networking System Administrator Manual for installation and configuration procedures m See PhaserShare network cards on page 10 3 for ordering information Turning on the printer 1 Plug the power cord into the printer and into a grounded outlet 2 Turn on the printer Note To ensure optimum printing performance and best ink economy always leave the printer turned on The printer automatically switches into a standby mode during periods of infrequent use to reduce power consumption 9922 10 User Manual 2 21 2 Getting Set Up Front panel display and controls When the printer is turned on the front panel display is lighted Watch the front pa
177. tall the maintenance tray by sliding it into the printer Make sure that the tray slides in straight on both sides N A PA Pa 9922 150 6 Close the front cover Caution Ifyou move or ship the printer be sure to remove the maintenance tray to protect the printer from damage Refer to Moving or shipping your printer on page 7 2 for more information User Manual 2 9 2 Getting Set Up Loading the ink sticks Your printer is shipped with a sampler containing one of each of the ColorStix ink sticks black cyan magenta and yellow Load the ink sticks before you begin printing For more details on color ink sticks see Adding ink on page 7 6 Note To avoid printing delays maintain a stock of each color ink stick For ordering information see Printer supplies on page 10 2 1 Open the top cover Note the color coded label and the different shapes of the slots of the ink loading bin Each ink stick color has a unique shape 2 Drop the ink stick of the correct color and shape into each ink loading bin with the narrow tapered edge down 9922 21 3 After loading all four ink sticks close the top cover 2 10 Phaser 360 Color Printer Getting Set Up 2 Loading the media trays Your printer is shipped with a single media tray letter or A4 size that accepts common office paper and letterhead transparencies and labels If you frequently print on different types of media you may want
178. tely downloaded to the printer To avoid the Alert message set this option to a larger value such as 900 seconds 15 minutes Click OK to return to the Printers dialog box then click the Setup button A dialog box appears with the name of the printer you selected across the top Use this dialog box to select paper source paper size number of copies and image orientation You may want to set the number of copies from your application because the number of copies in the Setup dialog box remains the same until you change it again Also if you are printing multiple copies make sure the Transmission Retry is set for at least 600 seconds 10 minutes From the Setup dialog box click the Options button to see the Options dialog box Refer to your Microsoft Windows documentation for details on the options in this dialog box Make sure the Color check box is on to print in color Select one of the following header options m Make sure the Send Header with Each Job check box is on to download PostScript header information with each print job This is the recommended setting m Click the Send Header button In the Send Header dialog box select either Printer or File and click the Send Now button This saves the PostScript header information in the printer This option makes print files a little smaller and faster but you need to click the Send Now button every time the printer is turned on 4 26 Phaser 360 Color Printer Printing Ba
179. ter Help Pages 6 6 Printing the Help Pages 6 7 Printer standby modes 6 8 7 Caring For Your Printer Overview 7 1 Moving or shipping your printer 7 2 Addingink 7 6 Ink handling tips 7 7 Emptying the waste liner 7 8 Replacing the maintenance tray 7 11 Cleaning the printer 7 14 If the printer has frequent media jams 7 14 If prints have light stripes or smears 7 15 The Cleaning Page 7 16 Cleaning supplies 7 18 viii Phaser 360 Color Printer Using isopropyl alcohol 7 19 Cleaning for ink smears and jams internal paper path 7 20 Cleaning for jams and ink smears paper feed rollers 7 22 Cleaning for ink smears paper exit path 7 28 Cleaning for upper media tray jams media pick roller 7 34 Cleaning for lower tray jams paper pick rollers 7 43 Troubleshooting Overview 8 1 Front panel error messages 8 2 Troubleshooting quick reference 8 5 Light stripes on prints cleaning the printhead 8 12 Media jams and misfeeds 8 15 Preventing mediajams 8 15 Locating jammed media 8 16 Clearing amediajam 8 17 Ink smears 8 20 If your file doesn t print 8 21 General things to check for 8 21 If you are using PC NFS 8 23 If you can t print from Windows to an LPT port 8 23 Checking the printer s language mode 8 25 PostScript printing errors 8 26 Using a PostScript error handler 8 27 Fixing timeout problems in Windows 8 28 Printed colors are not what you expected 8 31 Printing PANTONE Colors 8 32 Blue colors look too purple 8 32 Sharing the printer
180. terhead or label media in the upper tray Using the optional Lower Paper Tray Assembly you can configure the printer for dual tray printing Description Order number High capacity transparency tray 175 sheet capacity transparencies 100 sheet capacity labels Letter size 436 0301 9901 A4 size 436 0302 9402 Paper transparency tray 200 sheet capacity paper 50 sheet capacity transparencies labels Letter size 436 0293 9402 A4 size 436 0292 0102 Lower Paper Tray Assembly 625 sheet capacity With letter size paper tray Z340LTA With A4 size paper tray Z340LTA Option 01 Replacement letter size tray 436 0288 00 Replacement A4 size tray 436 0289 00 10 4 Phaser 360 Color Printer Supplies Accessories and Expanding Your Printing System 10 Memory upgrade The Phaser 360 printer is shipped with 24 Mbytes of memory It can be upgraded to 48 Mbytes Additional memory allows for faster processing faster offloading of print jobs from your computer to the printer and more storage for downloadable fonts Tektronix external hard disk Description Order number External SCSI 2 1 Gbyte hard disk bracket and cable ZDISK You can connect an external hard disk to the printer for additional font storage collation and increased memory for other printer functions The Tektronix SCSI hard disk mounts conveniently on the back of the printer For more information refer to the following
181. the selected value Ready t Eki Info Clean Menu D x 1 2 3 4 9922 66 User Manual 6 3 6 Using the Front Panel Enabling and disabling the front panel menu 6 4 The printer allows a system administrator to lock the front panel menu by downloading a utility file In this protected mode you can only print the pages in the Help Pages menu you cannot modify any settings in the other menus For more information on enabling and disabling the front panel menu refer to the printer s CD ROM or the Tektronix web site m When the front panel is enabled all front panel menu selections are available When you press the Menu button the front panel displays the following message Help Pages lt gt Menu m When the front panel is disabled and you press the Menu button the display shows only the pages in the Help Pages menu without the heading Configuration Page lt gt Print m To access the entire menu with the front panel disabled you must use a special key sequence each time you want to enter the menu m Press and hold down the Menu button and press the Exit button The front panel displays the following message Help Pages lt gt Menu The full set of menus is now available Phaser 360 Color Printer Using the Front Panel 6 Front panel menu map Phaser 360 Menu Map Scrolls backward through available selections Scrolls forward through available selections Enters the next
182. the usual way but select Transparency as the Paper Source or Tray Selection Click Print User Manual 4 13 4 Printing Basics Printing transparencies fromthe standard papertray j j Breese cops peor dato ately te soloed Transparency he Pa par Sect ta election the Peet messages Waiti 5 Continue Cancel Desc Tras CGontinuye Cancel 3 Puloutthepapertrayandloadthetransparencies Youcamload up 050 transparencies in the standard tray Refer to pace 4 ep Ce ete it Be DOLE eo eed ee t application 4 14 Phaser 360 Color Printer Printing Basics 4 Transparency quality tips Note Use Tektronix transparencies available in standard and premium grades Tektronix premium transparencies offer enhanced print quality and ink adhesion Select Standard as the print quality mode for vibrant saturated prints with smooth color transitions This is the recommended mode for most transparency printing Select the Enhanced print quality mode for transparencies only when very fine detail is important Note that selecting this mode for transparency printing produces 600 x 300 dpi not 800 x 450 dpi Use large type on overheads 18 point or larger type works well Use yellow or other light colors for text on solid color backgrounds Use Tektronix transparency sleeves to protect your transparencies make them easier to handle and make your presentations more professional b
183. then the problem could be with the interface cable Refer to Interface cables and adapters on page 10 7 for information on ordering Tektronix interface cables m Turn the printer s power off wait at least 15 seconds and then turn the power on again m Refer to Using a PostScript error handler on page 8 27 for details on using the Tektronix Error Handler to determine the cause of the problem The printer takes too long to warm up more than 30 minutes m Make sure that the vent on the right side of the printer is not blocked Allow atleast 5 cm 2 in clearance on each side of the printer A file does not print and a virtual memory VM error appears m You may need to expand printer memory Refer to Memory upgrade on page 10 5 for more information A file does not print or it prints unexpected data m Make sure that the printer is set up to receive the appropriate language PostScript HP GL or PCLS5 for that file Refer to Checking the printer s language mode on page 8 25 for more information The printout is delayed m See Printer standby modes on page 6 8 The printer outputs two prints after a jam is cleared m The printer is cleaning the print drum and reprinting the image Refer to Media jams and misfeeds on page 8 15 Files sent during power up do not print m Before printing a file wait until the printer s front panel displays Ready or the p
184. ting System 10 Interface cables and adapters The following cables and adapters are available through Tektronix or your dealer Contact your dealer for other cables and adapters Description Connectors and cable length Order number Parallel cable 36 pin high density plug to 25 pin DSUB plug 012 1468 00 bie add 3 meters 9 84 feet Connects the printer s parallel port to a PC or workstation parallel port Parallel Centronics adapter parallel adapter converts 36 pin low density 1284 B 013 0299 00 pin high ity 1284 C pl Adapts your system s existing plug tose pinchight density 1264 0 plu low density Centronics parallel cable connector to the printer s high density parallel connector SCSI 2 HD to SCSI 1 LD cable 50 pin high density plug to 50 pin low density plug 012 1432 00 Connects the printer s SCSI port to a hard disk drive 2 0 meters 6 56 feet SCSI 1 LD to Macintosh SCSI cable Combine with 013 0297 00 to connect the printer s SCSI port to a hard disk drive with Macintosh SCSI 25 pin plug 50 pin low density plug to Macintosh SCSI 25 pin plug 012 1299 00 SCSI 1 LD to SCSI 2 HD adapter Use with either 012 1465 00 or 012 1299 00 to convert a low density SCSI connection to a high density SCSI connection SCSI adapter converts 50 pin low density plug to 50 pin high density plug 013 0297 00 User Manual 10 7 10 Supplies Accessories and Expanding Your Printing System 1
185. ting media jams Use the following guidelines to prevent media jams inside the printer When inserting a maintenance tray after sliding it into the printer use both thumbs on the front edge of the tray to push the tray in to latch it Periodically clean the printer to keep it in peak condition Fan paper before loading it in the upper and lower trays Use standard grade paper 60 120 g m 16 32 lb use the manual feed slot for heavier stock up to 220 g m 80 Ib Do not use three holed paper perforated paper legal size paper or envelopes Wait until a front panel message prompts you before feeding a second sheet of paper or transparency into the manual feed slot Keep paper and other supplies clean and free from dust Paper that has been sitting out of its sealed wrapper can become distorted causing paper jams Keep paper sealed until you are ready to use it for printing Do not use paper that has been creased or wrinkled Caution Never attempt two sided or two pass printing Ink already present on the media will offset onto the internal paper path requiring you to perform cleaning procedures Excessive buildup of ink in the paper path may cause paper jams User Manual 8 15 8 Troubleshooting Locating jammed media Paper jams can occur in these places 1 2 Inside the exit cover around the large black transfix roller Inside the front cover At the manual feed slot At the standard media tray
186. to 140 F Humidity Operating 10 to 80 Relative Humidity noncondensing Nonoperating 10 to 95 Relative Humidity noncondensing Altitude Operating 0 to 2 400 meters 0 to 8 000 feet Nonoperating 0 to 15 000 meters 0 to 50 000 feet Primary voltage ranges 87 128 VAC 115 VAC nominal 174 250 VAC 220 VAC nominal Frequency range 48 to 66 Hz AC input ratings 115 VAC 10 Amps 220 VAC 5 Amps Phaser 360 Color Printer Regulatory Information and Specifications 11 Print quality and speed Fast Color mode color print on paper 6 pages per minute Fast Color mode color print on transparency 5 5 pages per minute Standard mode color print on paper 4 pages per minute Standard mode color print on transparency 2 pages per minute Enhanced mode 800 x 450 dpi color print on paper 2 pages per minute Enhanced mode 600 x 300 dpi color print on transparency 2 pages per minute Left and right margins set to 7 4 mm 0 3 in or larger Power consumption Operating power consumption 140 to 480 Watts Meets Energy Star power conservation requirements with the Energy Star timeout set to one hour Printer Dimensions Height 33 cm 13 in Depth 50 2 cm 19 75 in Width 40 cm 15 75 in Weight 32 kg 70 Ib Printer Clearances Top 45 7 cm 18 in Sides 10 2 cm 4 in Front no restrictions Rear 10 2 cm 4 in Bottom no restrictions Lower Paper Tray Assembly Dimensions Height 13 0 cm 5 13 in
187. to obtain a tray for each type of media you use For transparency printing the optional transparency tray is recommended For more detail about the types of media you can use with your printer and media tray options refer to Acceptable media sizes types and weight on page 4 6 Loading paper and transparency trays 1 Remove the paper tray from the printer Take out the shipping insert 9922 139 User Manual 2 11 2 Getting Set Up 2 12 2 To load paper a b Phaser 360 Color Printer First fan the paper to release sheets that are stuck together Load up to 200 sheets of common office paper slightly less than one half ream A label on the inside of the paper tray indicates the tray s maximum capacity Set the switch on the side of the tray to Paper 9922 05 Getting Set Up 2 3 To load transparencies a Handle transparencies by the edges and with both hands to avoid fingerprints and creases which can result in poor print quality b Load up to 50 transparencies in the standard paper tray the bottom line on the fill label and 175 sheets about three boxes in the transparency tray the fill line indicates the maximum capacity C Set the switch on the side of the tray to Transparency d Load Tektronix premium transparencies with the notch in the back right corner of the tray Load standard Tektronix transparencies in any orientation
188. tray Load the final stack one quarter ream and make sure that the paper is still flat in the tray 6 Insert the paper tray into the Lower Paper Tray Assembly 2 16 Phaser 360 Color Printer Getting Set Up 2 Connecting an external hard disk optional The Phaser 360 printer has a SCSI Small Computer System Interface pronounced scuzzy port on the rear panel The SCSI specification is an industry standard for connecting computer peripherals Use this port only for connecting an external hard disk to the printer You can connect one or more SCSI external hard disks to the printer for additional font storage and collation Tektronix offers a 2 1 Gbyte hard disk that mounts conveniently on the rear of the printer You can use most commercial SCSI hard disks with up to 2 1 Gbytes of memory with the Phaser 360 printer For example SCSI hard disks that work with an Apple LaserWriter will work with a Phaser 360 printer Contact your computer or printer dealer for information m See the printer s CD ROM for complete directions on installing an external hard disk and downloading fonts m Refer to Using the Quick Collate option on page 5 9 for details on collating multipage jobs m See Tektronix external hard disk on page 10 5 for ordering information Refer to Interface cables and adapters on page 10 7 for information on ordering SCSI cables User Manual 2 17 2 Getting Set Up Connecting the p
189. u of selections Other labels include lt for previous gt for next and OK to make selections 1 a7 Info 9922 134 Refer to Front panel error messages on page 8 2 for a list of the front panel messages For an overview of the front panel menu selections refer to Front panel menu map on page 6 5 6 2 Phaser 360 Color Printer Front panel buttons 1 Using the Front Panel 6 The Exit button allows you to perform these menu functions m Back up a level of the menu without making a selection m Exit the menu Button 2 labeled Info lets you cycle through information such as the printer s name and the printer s IP address Pressing Info during a print job displays the job name and source Pressing Menu changes Button 2 to the following a lt Scroll backward through the available selections Button 3 labeled Clean during normal operation lets you access the cleaning menus Pressing Menu changes Button 3 to the following as you select submenus m gt Scroll forward through the available selections m Cancel Cancela print job or selection m Confirm Confirm an address change IP Broadcast Gateway Button 4 labeled Menu during normal operation lets you enter the front panel menu Pressing Menu changes Button 4 to the following as you select submenus m Menu Provides access to submenus m Print Executes the selected print m OK Accepts
190. ugh the printer Occasionally stray ink particles become attached to the paper feed rollers creating slick roller surfaces that cause media to feed improperly Clean the upper and lower paper feed rollers if either of the following conditions exist m Media is consistently jamming behind the front cover or at the manual feed slot m Ink smear problems persist after you have performed the Cleaning for ink smears internal paper path procedure 9922 15 Refer to Using isopropyl alcohol on page 7 19 for more information on proper cleaning procedures Caution Hot surfaces exist behind the upper paper feed rollers To avoid personal injury during cleaning AX procedures do not reach in behind these rollers 7 22 Phaser 360 Color Printer Caring For Your Printer 7 1 Open the front cover 9922 123 2 Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer Keep the maintenance tray upright Note Once the maintenance tray has been partially used it leaks drum fluid if tipped Contact with the drum fluid poses no known health risk refer to page 11 6 for more information User Manual 7 23 7 Caring For Your Printer 3 Locate the two sets of upper paper feed rollers above the maintenance tray One set of rollers is black rubber the other set is white plastic Turning the lower rubber rollers also turns the upper rollers 4 To clean the upper black rubber rollers a
191. ws NT PostScript driver with a Phaser 360 printer You can select printer page sizes in the driver for Windows NT applications however TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver Refer to page 4 3 for instructions on selecting color corrections from the printer s front panel or from downloadable utility files Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver Using the Windows NT 4 0 PostScript driver Setting up installed options Note Ifyou are not sure which printer options you have installed the printer s Startup Page lists some of this information such as SCSI hard disks You can print a copy of the Startup Page from the printer s front panel 1 From the taskbar click Start then Settings and Printers 2 Inthe Printers dialog box click the right mouse button on the Phaser 360 printer and select Properties in the menu 3 From the Properties dialog box click the Device Settings tab 4 Inthe Device Setting sheet scroll to the end of the list to Installable Options 5 Under Installable Options highlight Optional Lower Tray 6 In the box that appears at the bottom of the window click Installed 7 Select other options you have installed such as Optional Hard Drive 8 Click OK to return to the Control Panel User Manual 4 31 4 Printing Basics 4 32 Making default settings 1 From the taskbar
192. y Assembly In workgroup or high volume printing environments you will want to add the optional 625 sheet Lower Paper Tray Assembly to supplement the standard paper tray The Lower Paper Tray is convenient when you want to print on paper lower tray and another media such as transparency letterhead or label stock upper tray With dual tray capability you can print on different media directly from the printer driver without the need to leave your computer to switch trays Refer to Lower Paper Tray Assembly on page 10 4 for ordering information Note The Lower Paper Tray Assembly accepts paper only it should not be used with labels or transparencies 4 8 Phaser 360 Color Printer Printing Basics 4 Media tray settings You can control the source of a print job from your computer The media tray choices available in your application menus depend on the number and types of trays you have in use the type of driver you have installed from the printer s CD ROM and the printer s default setting AutoSelect If this selection appears in your menu it acts as the default The printer automatically prints from the upper tray if you are printing in a single tray configuration If you have a Lower Paper Tray Assembly it prints from the lower tray If you have trays in both slots the printer automatically switches to the other tray if one of the trays runs out of paper Paper This is the initial setting for Windows drivers If you sele
193. y be damaged or the printer may not operate properly if the printer isn t adequately ventilated Avoid leaving loose paper or packing materials next to the vent on the right side of the printer they may adhere to the vent causing the printer to overheat Removing the packing material Remove the plastic bag and packing materials surrounding the printer Note Save all boxes and packing material in case you need to ship the printer later Registering the printer Your product registration card is contained in the Register Now envelope that is shipped with your printer Fill out the appropriate card U S or international versions and mail it By registering your printer with Tektronix you validate the product warranty and ensure that you will receive information about upgrades service and accessories You can also register on line at the Tektronix web site http www tek com Color_Printers User Manual 2 3 2 Getting Set Up Installing the Lower Paper Tray Assembly optional Caution Ifyou are adding a Lower Paper Tray Assembly to a printer that is already in service let the printer cool down for at least 30 minutes before you move it to allow sufficient time for the ink to solidify Then remove the maintenance tray and turn off and unplug the printer 1 Unpack the Lower Paper Tray Assembly 2 Remove the tray from the Lower Paper Tray Assembly Remove the shipping block from the tray and replace the tray in the assem
194. y covering blank areas exposed on your overhead projector If not using Tektronix transparency sleeves place slip sheets between printed transparencies or use a protective cover to prevent contact between transparencies Use a printer driver installed from the printer s CD ROM for printing If you attempt to print transparencies using a nonsupported driver the printer will use the printing mode of the tray paper and produce unsatisfactory results Do not load transparencies in the Lower Paper Tray Assembly To prevent jams do not reuse transparencies that have already been fed through the printer for example after a jam or if the transparency was ejected without being printed Do not use transparency media intended for ink jet or thermal wax printers For best results use Tektronix transparency media Refer to Printer supplies on page 10 2 and Media trays on page 10 4 for ordering information User Manual 4 15 4 Printing Basics When to use the manual feed slot Use the manual feed slot to feed single sheets for printing especially when you want to print on heavier paper or cover stock The manual feed slot will accept nonglossy cover stock of 135 to 220 g m 50 to 80 lb 1 Through a supported printer driver select Manual Paper or Manual Transparency from your computer Refer to the tables on page 4 20 and page 4 36 for PC and Macintosh menus respectively 2 In the dialog box click the Print button
195. ying the following message Cleaning When the cleaning operation is complete the following front panel message appears Remove Cleaning Tray Remove the media tray from the printer Remove the cleaning tray from the media tray User Manual 7 37 7 Caring For Your Printer 10 Examine the separator pad located inside the media tray near the paper tray s handle If it is coated with dust wipe the separator pad using a clean cloth or a dry brush 9922 142 11 Reload media in the media tray Replace the media tray in the printer 12 The front panel redisplays the following message Clean Media Tray Jams lt Clean Test 13 Press the Exit button to return to normal operation Store the cleaning tray in its original packaging for later use If media feed problems persist You may need to clean the media pick roller by hand with an alcohol soaked cloth 7 38 Phaser 360 Color Printer Caring For Your Printer 7 Manually cleaning the media pick roller 1 Remove the upper media tray from the printer 2 Open the front cover Caution Hot surfaces exist behind the upper paper feed rollers To avoid personal injury during cleaning procedures do not EX reach in behind the paper feed rollers User Manual 7 39 7 Caring For Your Printer 3 Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer Place the tray on a level surface Note Once the maintenance tr
196. ype of ink film used on printing press m Effective final resolution Dotstructure halftones Note The Phaser 360 color printer is PANTONE approved only when used with Tektronix ColorStix inks If you have questions about PANTONE Color Matching you can get information in the following places m Tektronix web site You can view selected topics on the Phaser 360 printer s web page Access the printer s documentation from this web address http www tek com Color_Printers userdoc introduction html m HAL Request a document catalog from HAL the Tektronix fax library Refer to Getting information by fax on page 9 3 for instructions on using HAL Blue colors look too purple If printed blue colors look too purple print your document with the Vivid Color color correction Refer to TekColor correction descriptions on page 5 3 for more information on the Vivid Color color correction 8 32 Phaser 360 Color Printer Troubleshooting 8 User Manual 8 33 8 Troubleshooting Sharing the printer on a network Prints do not reflect your settings If you share a Phaser 360 printer with other users on a network the following two conditions may affect your prints m Another user has downloaded a color correction utility file m Someone has made color correction settings at the printer s front panel You can override those settings if you are printing from a supported driver by making sure that your color correctio
197. ystems such as EfiColor Printing press color corrections Press option Inks Base paper Target match equivalent 3M Matchprint SWOP Press SWOP Publication Specification for Web Offset Publications These are specifications for color separation films and color proofing that are used to ensure the consistency of printed colors between different publications This option is typically used in the U S Tends to be high volume web press printing Commercial Press Commercial Commercial This option is typically used in the U S and is characterized to match commercial 3M Matchprint proofs Tends to be high quality sheet fed printing Euroscale Press Euroscale Publication This option is typically used in Europe and is characterized to match the equivalent 3M Matchprint Phaser 360 Color Printer Printing Beyond the Basics 5 None Turning off all color corrections If you do not want to use any TekColor color corrections change the color correction setting to None Select None when you are doing the following m Using applications that do their own color adjusting m Using ColorSync on a Macintosh or host color correction in Windows 95 m Printing PANTONE Colors using applications for which you have installed a Phaser 360 PANTONE Color palette Monochrome Printing in gray scale The Monochrome option prints your color image as a monochrome gray scale shades of gray between black and white Use this option

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