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Complete user`s manual - Vt.vtp

1. D Ee os T a Side view Wall mount Table mount 11 Getting started Installation options 4 Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base Plug the power adapter and telephone line into the wall outlets Route the cords through the channels a i 5 Press down the switch hook and slide the handset tab upward to remove it from the slot Rotate the handset tab by 180 degrees Press down the switch hook and then replace the handset tab to its slot 12 Telephone settings Handset settings Menu settings You can use the handset menu to change settings Refer to page 24 to change the telephone base settings 1 Press MENU SELECT when in idle mode when the phone is not in use to enter the main menu 2 Press WCID or ADIR to scroll to the feature to be changed When scrolling through the menu the gt symbol indicates the selected menu item 3 Press MENU SELECT to confirm the highlighted item Q NOTE Press L OFF cLEAR to cancel an operation back up to the previous menu or exit the menu display
2. If there is no name matching the first character of the key you press the directory shows a name matching the following characters of the key If you press a key 2 9 and no name starts with the characters on that key the directory shows the entry matching the next character in the directory 49 Directory To dial delete or edit entries To dial delete or edit a directory entry name and number the entry must be displayed on the cordless handset or the telephone base screen Use the directory review or search to show an entry Display dial To dial a displayed number from the directory e Press PHONE FLASH or SPEAKER on a cordless handset OR e Press SPEAKER on the telephone base or lift the corded handset To delete an entry To delete a displayed directory entry on a cordless handset press MUTE DELETE then press MENU SELECT To delete a displayed directory entry at the telephone base press X DELETE then press MENU SELECT You cannot retrieve a deleted entry To edit an entry When a directory entry is displayed Using a cordless handset 1 To edit an entry press MENU SELECT then WCID or ADIR to highlight Number then press MENU SELECT again e Press the dialing keys to add digits e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a digit Press and hold MutE DELETE to erase all digits Press and hold REDIAL PAUSE to add a three second pause if desired 2
3. Join a call in progress If a handset or telephone base is already on a call you can join the call Using a cordless handset Press PHONE FLASH or SPEAKER on another cordless handset Press OFF CLEAR or place the handset in the handset charger to end the call The call does not end until all handsets and the telephone base hang up Using the telephone base Lift the corded handset or press SPEAKER on the telephone base Return the corded handset to the telephone base or press SPEAKER to hang up The call does not end until all handsets and the telephone base hang up Q NOTE You can use up to four system handsets and the telephone base at the same time on an outside call 38 Multiple handset use Intercom Use the intercom feature for conversations between handsets You can buy additional expansion handsets model AT amp T CL80100 for this telephone base You can register up to 12 handsets to the telephone base The first nine handsets that you register are named HANDSET 1 9 Use the handset number to initiate intercom and transfer calls Although the names for handsets 10 12 appear in their displays as 10 12 when you intercom or transfer a call to one of them you must use O for HANDSET 10 1 for HANDSET 11 and 2 for HANDSET 12 Using a cordless handset 1 Press INT on your handset when not in use e If you have a single handset system your handset screen shows Calling base The telephone base rings
4. Call your phone number z atat then enter your two digit access code preset to 19 Action Remote command Play new message Delete the message Delete all old messages 33 Play all messages Repeat or go back 4 Fold here S Help MENU uu escceesccseecseeerseeee 5 Skip the message u 6 Record announcement T End remote access call 8 or hang up Turn system off or on Model name CL84100 CL84200 CL84250 CL84300 CL84350 Type DECT 6 0 corded cordless telephone answering system with caller ID call waiting 2010 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Z atat www telephones att com Clearspeak is a registered trademark of Advanced American Telephones 2010 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 8 AT amp T 12 11
5. If there are only new or old messages they will be played automatically If there are new and old messages press WCID or ADIR to select gt Play new msgs or gt Play old msgs then press MENU SELECT The system announces the number of messages then begins playback The message sequence is shown on the cordless handset screen or the telephone base screen If there are no recorded messages the cordless handset or the telephone base screen shows No message and you hear You have no message Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the message When messages are playing on the telephone base e Press AW VOLUME to adjust the message playback volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message Press twice to hear the previous message 62 Answering system Message playback Press X DELETE to delete the message Press HI PLAY STOP to stop the playback When messages are playing on the cordless handset Press WCID VOLUME or ADIR VOLUME to adjust the message playback volume Press EQ to adjust the message playback audio quality Press 6 to skip to the next message Press 4 to repeat the message Press twice to hear the previous message Press 3 or MUTE DELETE to delete the message Press 5 to stop the playback Press SPEAKER to switch between speakerphone mode and handset mode Qor The equa
6. In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required t
7. MENU SELECT twice to select gt Review 2 Press WCID or DIRA to scroll through the list 3 Press OFF CLEAR to exit the caller ID history You hear a double beep when the list reaches the beginning or end of the call log Using the telephone base 1 When the telephone base is in idle mode press V CID to review the caller ID history starting with the most recent call OR Review the caller ID history by pressing MENU SELECT then press W CID or A DIR to scroll to gt Call log then press MENU SELECT twice to select gt Review 2 Press W CID or A DIR to scroll through the list 3 Press CANCEL to exit the caller ID history You hear a double beep when the list reaches the beginning or end of the call log 54 Caller ID Caller ID operation Q NOTE Only one handset or the base can review the caller ID history at a time If another handset tries to enter the directory or caller ID history it shows Not available at this time Caller s name Caller s number Caller s name Appears when there are new or there are new or missed calls missed calls Time of call pares Time of call Date of call Cordless handset screen display Telephone base screen display View dialing options Although the incoming call log entries have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits 1 plus the seven digits or 1 plus the area code plus the seven digits
8. Press MENU SELECT to save the setting There is a confirmation tone The updated directory entry appears 3 To edit the name press WCID or ADIR to highlight Name and press MENU SELECT e Press the dialing keys to add characters page 45 e Press WCID or ADIR to move the cursor to the left or right 50 Directory To dial delete or edit entries e Press MUTE DELETE to erase a character e Press and hold mMuTE DELETE to erase all characters 4 Press MENU SELECT to confirm There is a confirmation tone Using the telephone base 1 To edit an entry press MENU SELECT then W CID or A DIR to highlight Number then press MENU SELECT again e Press the dialing keys to add digits e Press W CID or A DIR to move the cursor to the left or right Press X DELETE to erase a digit Press and hold X DELETE to erase all digits Press and hold REDIAL PAUSE to add a three second pause if desired 2 Press MENU SELECT to save the setting There is a confirmation tone The updated directory entry appears 3 To edit the name press W CID or A DIR to highlight Name and press MENU SELECT e Press the dialing keys to add characters page 46 e Press W CID or A DIR to move the cursor to the left or right Press X DELETE to erase a character Press and hold X DELETE to erase all characters 4 Press MENU SELECT to confirm There is a confirmation tone 51 Caller ID About caller ID This product support
9. To answer the call on the other handset press PHONE FLAsH INT 4 SPEAKER or any dialing key 0 9 TONE X or The outside call is still on hold and both handsets now show Intercom You can now talk without the outside caller hearing the conversation OR Press INTERCOM or SPEAKER on the telephone base or any dialing key 0 9 TONE X or or lift the corded handset to answer the intercom call You can now talk without the outside caller hearing the conversation Q NOTES e To cancel the transfer and return to the external call before the intercom call is answered press OFF cLear PHONE FLASH or INT on your handset e If the other handset does not answer the intercom call within 100 seconds or if the other handset is in the directory or call log mode or is out of range the calling handset shows Unable to call Try again and automatically returns to the external call 3 From this intercom call you have the following options e You can transfer the call Press MENU SELECT twice to highlight Transfer on the calling handset Your screen shows Call transferred The other handset automatically connects to the outside call e You can let the other handset join you on the outside call in a three way conversation Press MENU SELECT Press WCID or ADIR to highlight Share call on the calling handset then press MENU SELECT 41 Multiple handset use Call transfer using intercom e You can press INT on your handset
10. You can change and store the number of digits that you dial in the call log While reviewing the call log press pound key repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory Press When the number is in the correct format for dialing press PHONE FLASH or 4 SPEAKER on a cordless handset or press SPEAKER or lift the corded handset on the telephone base to call the number Press 1 To save the number to the directory see Save a call log entry to the directory on the next page 55 Caller ID Caller ID operation Dial a call log entry To dial a call log entry when in the call log Using a cordless handset 1 Press WCID or DIRA to browse 2 Press PHONE FLASH or SPEAKER to dial the entry Using the telephone base 1 Press W CID or A DIR to browse 2 Press SPEAKER or lift the corded handset to dial the entry Delete entries Using a cordless handset or the telephone base e Press MUTE DELETE on the cordless handset or X DELETE on the telephone base to delete the displayed entry from the caller ID history e Follow the steps below to delete all call log entries 1 Press MENU SELECT when in idle mode 2 Press WCID or ADIR on a cordless handset or press W CID or A DIR on the tel
11. a call For more details about the caller ID history see page 52 If you press REDIAL pause while on a call you can only view the 20 most recently dialed numbers and you cannot erase the entries For more details about the redial memory see page 32 Press CANCEL on the telephone base to exit redial directory or caller ID history when on a call Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 2 During a call press TONE X Use the dialing keys to enter the desired number The telephone sends touch tone signals The telephone automatically returns to pulse dialing mode after you end the call 3T Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets To start the paging tone e Press LOCATOR at the telephone base Paging all handsets appears on the screen and the paging tone sounds on all handsets for 60 seconds Q NOTE If you press OFF cLEAR or MUTE DELETE on a handset the ringer of that handset stops but the paging to the rest of the handsets continues To stop the paging tone e Press PHONE FLASH 4 SPEAKER or any dialing key 0 9 TONE or on the handset s OR Press LOCATOR on the telephone base
12. and its screen shows HANDSET is calling e If you have more than one handset your screen shows INTERCOM TO Use the dialing keys to enter a handset number Your handset screen shows Calling HANDSET X The called handset rings and its screen shows HANDSET X is calling OR Enter O to intercom with the telephone base The screen shows CALLING BASE The telephone base rings and its screen shows HANDSET X is calling 2 To answer the intercom call press PHONE FLASH INT SPEAKER or any dialing key 0 9 TONE X on the called handset Both handsets now show Intercom OR Press SPEAKER INTERCOM or any dialing key 0 9 TONE X on the telephone base or lift the corded handset to answer the intercom call 3 To end the intercom call one party presses 4 OFF CLEAR or INT on either handset or places the handset back in the charger The other party hears four beeps Both handsets display Intercom ended OR Press INTERCOM or CANCEL on the telephone base if you are using speakerphone mode or return the corded handset to the telephone base The other party hears four beeps Intercom ended appears on both handset screen and telephone base screen Q NOTES e Before the intercom call is answered you can cancel it by pressing Z OFF ctear or INT on the calling handset 39 Multiple handset use Intercom If the called handset is not answered within 100 seconds or if it is in the directory or call log mode o
13. and slide the handset tab upward to remove it from the slot Rotate the handset tab by 180 degrees Press down the switch hook and then replace the handset tab to its slot The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall 3 Connect the telephone line 4 Align the mounting studs cord and power adapter cord to on the mounting plate with the jacks on the bottom of the the mounting holes on telephone base If necessary the bracket and press the bundle the telephone line cord telephone base down until it and power adapter cord and clicks securely into place secure them with twist ties Plug the power adapter and telephone line into the wall outlets 10 Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position 1 Remove the telephone base from the wall 2 If necessary untie the bundled telephone line cord and power adapter cord Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin 3 Push as indicated by arrows in the illustration until the bracket is released and then rotate it upward until it clicks into the tabletop position
14. base You might have moved out of range If the previous suggestions do not work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider Your line cord might be defective Try installing a new line cord I cannot dial out First try all the suggestions above Make sure you have a dial tone before dialing The cordless handset might take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances might cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room with less background noise If the other phones in your home are having the same problem contact your telephone service provider charges may apply 76 Appendix Troubleshooting My cordless handset isn t performing normally e Make sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds t
15. before handset registration Failed phone call the telephone line is in use Failed intercom or conference call there are already two handsets being used There are new calls in the caller ID history 15 Appendix Troubleshooting If you have difficulty with your phone please try the suggestions below For customer service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure you plug the battery connector securely into the cordless handset Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the handset charger when not in use If the battery is depleted it might take approximately 30 minutes to charge the handset before it shows Low battery see page 7 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation and charging in this user s manual on pages 7 8 I cannot get a dial tone First try all the suggestions above Move the cordless handset closer to the telephone
16. call then press MENU SELECT e You can press INTERCOM on the telephone base to alternate between the outside call Outside call appears on the screen and the intercom call Intercom appears on the screen Press to alternate e You can end the intercom call and continue the outside call on the telephone base Press CANCEL on the telephone base the ended intercom call party hears four beeps or the person at the handset can press OFF CLEAR 42 Directory About the directory Shared directory The directory is shared by the telephone base and all handsets Changes made to the directory from any system handset or the base apply to all Q NOTE Only one person can review the directory at a time If another person tries to enter the directory the screen shows Not available at this time Capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for names and 30 digits for telephone numbers A convenient search feature can help you find and dial numbers quickly page 49 If there are already 50 entries the screen shows Directory full You cannot store a new number until you delete one 43 Directory Create directory entries To create a new directory entry Using a cordless handset 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt Directory then press MENU SELECT 3 Press WCID or ADIR to select gt A
17. if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited
18. menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to gt Answer ON OFF then press MENU SELECT 4 Press WCID or ADIR to highlight On or Off then press MENU SELECT to confirm You hear a confirmation tone Press OFF CLEAR to cancel If the answering system is on the handset screen shows ANS ON Q NOTES e If the answering system is off and there is an incoming call the system answers after 10 rings and announces Please enter your remote access code For more information about remote access codes see page 66 e If you change any answering system settings the system automatically turns on and will answer incoming calls 20 Telephone settings Answering system settings handset only Call screening Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded If you turn call screening on you hear the incoming message While monitoring an incoming message you can answer the call by pressing PHONE FLASH or 4 SPEAKER on the handset To change the setting 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT Press WCID or ADIR to scroll to gt Ans sys setup Press MENU SELECT twice to select gt Call screening Press WCID or ADIR to choose On or Off P
19. message s displays on the screen at the same time there are new messages or memos If Rec mem full displays on the screen at the same time the memory is full You must delete some messages before recording new messages The answering system is being accessed or programmed by a cordless handset or someone is accessing it remotely 65 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch tone telephone To remotely reach your answering system 1 Dial your telephone number from any touch tone telephone 2 When the system answers enter the two digit remote access code 19 is the default code See page 22 to change it e The system automatically announces the number of new or old messages if any and then begins to play them 3 You can also enter the following remote commands Remote commands Press to listen to all messages rs Press to listen to new messages only a Press to delete the current message during playback 7 4 Hang up or press 8 to end the call and save all messages Cut out and carry the remote access wallet card at the back of this user s manual for quick reference 66 Answering system Remote access Q NOTES If you do not enter a valid remote access code the system answers the call as a normal incoming call If you pause for more than four seconds during remote access you hear a help menu list
20. messages or memos in the answering system i m X DELETE Press to delete the message currently playing When in idle mode press twice to delete all old messages page 63 REPEAT Press to repeat the message press twice to play the previous message page 63 p gt SKIP Press to skip the message page 62 AV VOLUME During message playback press to adjust the listening volume page 62 If you have pulse dialing press during a call to switch to tone dialing temporarily page 37 While in idle mode press to adjust the base ringer volume page 61 REDIAL PAUSE Press to access the last 20 numbers dialed page 33 MUTE Press to turn off the microphone press again to resume your conversation page 35 SPEAKER Press to switch between speakerphone and corded handset page 30 While predialing or entering numbers into your directory press and hold to insert a dialing pause page 45 Getting started Installation You must install and charge the battery before using the telephone for easy instructions See pages 7 8 Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall see page 9 For optimum range and better reception place the telephone base in a central and open locati
21. or the telephone base only This turns off the ringer without disconnecting the call The next incoming call rings normally at the preset volume Oor Each handset or the telephone base rings when there is an incoming call unless the ringer volume is turned off on that handset or the telephone base Ending a call Using a cordless handset Press f OFF cLEAR or return the handset to the handset charger Using the telephone base Return the corded handset to the telephone base or press SPEAKER if you are using the speakerphone Auto off A call ends automatically when you put the handset in the telephone base or charger If the base speakerphone is active placing the corded handset in the base does not end the call Clearspeak dial in base speakerphone During a call you can press SPEAKER on the telephone Elapsed time base to alternate between handsfree speakerphone and corded handset use Cordless handset speakerphone During a call press SPEAKER on a cordless handset Elapsed time to switch between handsfree speakerphone and normal handset use Clearspeak is a registered trademark of Advanced American Telephones 31 Telephone operation Redial Qa NOTES e If you use the speakerphone during low battery mode the handset is not lit except for the SPEAKER button e The speakerphone uses more power than regular handset use If the handset battery becomes very low while you are using the s
22. receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting Answering system new message indication The handset screen shows QO XX New message s and the gt m PLAY stop indicator on the telephone base flashes when there are new answering system messages To listen to the messages press MENU SELECT twice on the handset or press gt m PLAY stopP on the telephone base page 62 Q NOTE After reviewing new message s the number of old message s appears on the message window 59 Answering system About the answering system Turn the answering system on or off at the telephone base Unless you change it the answering system is on and ready to record messages You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages Press ANSWER ON to turn the answering system on or off If the answering system is turned on Calls will be answered displays and the system announces Calls will be answered If the answering system is turned off Calls will
23. recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 86 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3
24. select AM or PM then press MENU SELECT to confirm There is a confirmation tone Press OFF CLEAR to cancel day not set before it plays the message e caller ID to automatically set date and time caller ID The default setting is On When the handset is in idle mode press MENU SELECT to enter the main menu Press WCID or ADIR to scroll to gt Settings then press MENU SELECT Press WCID or ADIR to scroll to gt Set date time then press MENU SELECT Press WCID or ADIR to scroll to gt CID time sync then press MENU SELECT Press WCID or ADIR to select On or Off then press MENU SELECT to confirm There is a confirmation tone 16 Telephone settings Handset settings Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only seven digits To set the home area code on a cordless handset 1 Press MENU SELECT in the idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Settings then pres
25. that your answering system answers before your voicemail answers page 59 To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 81 Appendix Troubleshooting System announces Time and day not set e You need to reset the system clock page 15 Outgoing announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice about nine inches from the handset e Make sure there is no background noise TV music etc while recording New voicemail and amp show on the handset display and don t know why e Your telephone has both a built in answering system and voicemail indication If New voicemail and amp appear on the handset display then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently page 59 If you subscribe to voicemail se
26. the telephone number or press pound key to move towards the beginning of the telephone number 48 Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base 1 Press DIRA on a cordless handset or press A DIR on the telephone base when in idle mode to show the first listing in the directory Directory empty appears if there are no directory entries When an entry appears press the dialing keys 2 9 to start a name search The directory shows the first name beginning with the first character associated with the dialing key if there is an entry in the directory beginning with that character Press WCID or ADIR on a cordless handset or press V CID or A DIR on the telephone base to scroll through the directory To see other names starting with the characters on the same dialing key keep pressing the key The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory e If you press 5 JKL once you see Jennifer If you press WCID on a cordless handset or press W CID on the telephone base and you see Jessie e If you press 5 JKL twice you see Kevin e If you press 5 JKL three times you see Linda e If you press 5 JKL four times you see 5 and then the first directory entry under 6 MNO e If you press 5 JKL five times you see Jennifer again Q NOTES
27. unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly e Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion e If this product does not operate normally see the Troubleshooting section on pages 76 83 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 89 90 Do not open this product except as directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks e Replace batteries only as described in your user s manual see pages 7 8 Do not burn or puncture batteries they contain caustic chemicals e Power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Caution Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 85 Appendix Important safety information Especially about cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by ra
28. warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 89 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service visit www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 NOTE Before calling for service please review the user s manual a
29. 44 Directory Create directory entries Characters by numb my e he 8 Press MENU SELECT to store your new directory entry There is a confirmation tone The name and the telephone number appear To change them later see page 50 Using the telephone base 1 Press MENU SELECT in idle mode to enter the main menu 2 Press W CID or A DIR to scroll to gt Directory then press MENU SELECT Press W CID or A DIR to highlight Add contact Press MENU SELECT Enter the telephone number when prompted a A WwW e Use the dialing keys to enter up to 30 digits Press W CID or A DIR to move the cursor to the left or right Press X DELETE to erase a digit Press and hold X DELETE to erase all digits Press and hold REDIAL PAUSE to enter a three second dialing pause a p appears Copy a number from the redial list by pressing REDIAL PAUsE then V CID or A DIR or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 45 Directory Create directory entries 6 Press MENU SELECT to save the number in the display The display shows Already saved if the number is already in the directory You cannot save the same number twice 7 Enter the name when prompted e Use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the
30. 8 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 5 Getting started Charger installation Install the charger as shown below Plug the power adapter into a power not controlled by a wall switch IMPORTANT INFORMATION 1 Use only the power adapter s supplied with this product To order a replacement power adapter visit our website at www telephones att com or call 1 800 222 3111 In canada dial 1 866 288 4268 2 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Getting started Battery installation and charging Install the cordless handset battery as shown below Once you have installed the battery the screen indicates the battery status see table below If necessary place the handset in the handset charger to charge the battery For best performance keep the handset in the handset charger when not in use The battery is fully charged after 16 hours of continuous charging See the table on page 91 for battery operating times If the screen shows Place in charger and flashes you need to charge the handset without interruption for at least 30 minutes to give the handset enough c
31. CT to edit the number Press W CID or A DIR to move the cursor to the left or right Press X DELETE to erase a digit Press and hold X DELETE to erase all digits Press and hold REDIAL PAUSE to enter a three second dialing pause a p appears Copy a number from the redial list by pressing REDIAL PAUsE then V CID or A DIR or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 3 Press MENU SELECT again to edit the name see To edit an entry on pages 50 51 4 Press MENU SELECT to save the number to the directory There is a confirmation tone 47 Directory Review directory To review directory entries Using a cordless handset or the telephone base 1 Press DIRA on a cordless handset or press A DIR on the telephone base when in idle mode to show the first entry in the directory Directory empty appears if there are no directory entries OR Press MENU SELECT when in idle mode then press WCID or ADIR on a cordless handset or press W CID or A DIR on the telephone base to scroll to gt Directory Press MENU SELECT twice 2 Press WCID or ADIR on a cordless handset or press W CID or A DIR on the telephone base to browse through the directory Entries appear alphabetically by the first letter in the name O yore If the telephone number in the directory exceeds 15 digits lt appears in front of the telephone number Press TONE X to move towards the end of
32. DIR to scroll to gt Settings Press MENU SELECT twice to select gt LCD language Press WCID or ADIR to highlight English Frangais or Espanol BR WN 5 Press MENU SELECT to save your preference and return to the main menu Press OFF CLEAR to cancel Voicemail visual message waiting indicator If you subscribe to a voicemail service offered by your telephone service provider this feature provides a visual indication on the handset screen when you have new voicemail messages New voicemail and amp appear on the handset screen Q NOTES e This feature does not indicate new messages recorded on your phone s built in answering system e For more information about the difference between your answering system and voicemail see page 59 Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home This feature only turns off the displayed New voicemail and the amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicator To manually turn off the new voicemail indicator on the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Settings then press MENU SELECT 3 Use WCID or ADIR to scroll to gt Clr voicem
33. LECT to confirm your setting and you hear a confirmation tone Press OFF CLEAR to cancel Q NOTES e The message alert tone beeps only if all the conditions below are met Answering system is on Message alert tone setting is on There are new messages e To temporarily turn off the message alert tone see page 61 23 Telephone settings Telephone base settings Menu settings You can use the base menu to change settings Refer to page 13 to change the handset settings 1 Press MENU SELEcT when in idle mode when the phone is not in use to enter the main menu af ae 2 Press W CID or A DIR to scroll to the feature to be changed When scrolling through the menu the gt symbol indicates the selected menu item 3 Press MENU SELECT to confirm CID MENU SELECT DIR INTEI Q NOTE Press CANCEL to cancel an operation back up to the previous menu or exit the menu display Press and hold CANCEL to return to idle mode Ringer volume You can set the ringer volume level 1 6 to one of six levels or turn the ringer off When the ringer is off appears on the telephone base screen 1 Press MENU SELECT in idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Ringers then press MENU SELECT 3 Press MENU SELECT again to select gt Ringer volume 4 Press W CID or A DIR to sample each volume level 5 Press MENU SELECT to save your preference There is a confirmation tone and t
34. Press and hold 0 OFF cLEAR to return to idle mode Ringer volume You can set the ringer volume level 1 6 to one of six levels or turn the ringer off When the ringer is off A appears on the screen 1 Press MENU SELECT in idle mode to enter the main menu Use WCID or ADIR to scroll to gt Ringers Press MENU SELECT twice to select gt Ringer volume Press WCID or ADIR to sample each volume level oR WN Press MENU SELECT to save your preference There is a confirmation tone and the screen returns to the main menu Press OFF CLEAR to cancel Q NOTE The handset ringer volume also determines the ringer volume for intercom calls page 39 If the ringer volume is set to off that handset is silenced for all incoming calls Ringer tone You can choose one of 10 ringer tones 1 Press MENU SELECT in idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Ringers then press MENU SELECT 3 Press WCID or ADIR to scroll to gt Ringer tone then press MENU SELECT 4 Press WCID or ADIR to sample each ringer tone 5 Press MENU SELECT to save your preference and return to the main menu Press OFF CLEAR to cancel Qa NOTE lf you turn off the ringer volume you do not hear ringer tone samples 13 Telephone settings Handset settings LCD language You can select the language used for all handset screen displays 1 Press MENU SELECT in idle mode to enter the main menu Use WCID or A
35. SPEAKER DELETE PAUSE Press repeatedly to view the last 20 numbers dialed gt wore repal int page 32 a af While entering numbers gt SPEAKER e press and hold to insert a Press to switch between dialing pause page 44 speakerphone and handset page 31 INT Press to begin an intercom MUTE DELETE conversation page 39 or to During a call press to mute the microphone page 35 transfer a call page 41 While reviewing the caller ID history the directory or the redial memory press to delete an individual entry page 56 page 50 and page 32 respectively While predialing press to delete digits page 30 Getting started Quick reference guide handset Handset side view Main menu The gt symbol highlights a menu item eo i During an outside call intercom call message or announcement playback press to change the quality of the audio to best suit your hearing page 34 Main menu Play messages page 62 Answering sys page 59 Directory page 43 Call log page 54 Ringers page 13 Settings page 14 Website page 18 Using menus Press MENU SELECT to show the first menu item Play messages Press WCID or ADIR to scroll through menu items Press MENU SELECT to confirm or save changes to a highlighted menu item Press 4 OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Getting started Quick reference guide telephone b
36. X DELETE again to delete all old messages The message alert tone is temporarily turned off Only press X DELETE a second time if you wish to erase all old messages in the answering system The message alert tone resumes when you receive another message 61 Answering system Message playback If you have new messages gt HI PLAY STOP on the telephone base flashes and only the new messages are played oldest first If there are no new messages the system plays back all the messages oldest first When playback begins the total number of messages is announced Before each message you hear the day and time of the recording If the date and time are not set you hear Time and date not set before playback After the last message you hear End of messages If the recording time is less than three minutes you hear Less than three minutes to record see Message capacity on page 60 To listen to messages at the telephone base When the telephone base is in idle mode press gt H PLAY STOP OR Press MENU SELECT twice If there are only new or old messages the messages will be played automatically If there are new and old messages press W CID or A DIR to highlight Play new msgs or Play old msgs and press MENU SELECT To listen to messages on a cordless handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt Play messages 3
37. able on page 7 for details e You might need to purchase a new battery Please refer to Battery installation and charging in this user s manual on pages 7 8 TT Appendix Troubleshooting I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see page 5 The filter prevents noise and caller ID problems as a result of DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You might experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a diffe
38. ail then press MENU SELECT The screen shows Turn off indicator 4 Press MENU SELECT again to turn the voicemail indication off There is a confirmation tone Press OFF CLEAR to cancel 14 Telephone settings Handset settings Q NOTES e Your telephone service provider voicemail might alert you to new messages with a stutter broken dial tone Contact your telephone service provider for more details e For information about using your voicemail service contact your telephone service provider for assistance Key tone The handset is set to beep with each key press If you turn off the key tone there are no beeps when you press keys 1 Press MENU SELECT in idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Settings then press MENU SELECT 3 Use WCID or ADIR to scroll to gt Key tone then press MENU SELECT 4 Press WCID or ADIR to highlight On or Off 5 Press MENU SELECT to save your preference and return to the main menu Press OFF CLEAR to cancel Set date time The answering system announces the day and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call The year must be set so that the day of the week can be calculated from the caller ID information You can turn off the date and time settings of the caller ID serv
39. art from one another or use a different surge protector e Relocate your telephone base to a higher location The phone might have better reception when installed in a high area e If the other phones in your home are having the same problem contact your telephone service provider charges may apply The charge light is off or blinking e Make sure you plug the power and line cords in correctly and securely e Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset 79 Appendix Troubleshooting Clean the cordless handset and telephone base charging contacts each month with a pencil eraser or cloth A blinking CHARGE light is an indication that the battery is not connected to the handset or missing completely Ensure that the battery is installed properly My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller may not be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 5 The filter prevents noise and calle
40. ase FLASH During a call press to answer an incoming call MENU SELECT in the menu press to confirm Press to show the menu While IN USE indicator On when the telephone is in use or when the answering when you receive a call waiting alert page 35 CANCEL While using menus press to cancel an operation back up to the previous menu or exit the menu display v cID or save an entry or setting A DIR Press when the phone is idle to display the directory page 48 system is answering an incoming call On when a handset is being registered Flashes when there is an incoming call or when handsets are being deregistered Press to scroll up while in menus and lists While entering or modifying names press to move the cursor Flashes when another telephone is in use on the Press when the phone to the right same line is idle to display the call INTERCOM history page 54 LOCATOR While the phone is idle press to initiate an intercom call page 39 While the phone is idle press to page all handsets page 38 Press to scroll down while in menus and lists While entering numbers or characters press to move the cursor to the left ANSWER ON Press to turn the built in answering system on or off page 60 gt M PLAY STOP Press to start or stop message playback page 62 Flashes when there are new
41. atat Q Complete user s manual CL84100 CL84200 CL84250 CL84300 CL84350 DECT 6 0 corded cordless telephone answering system with caller ID call waiting Congratulations on your purchase of this AT amp T product Before using this AT amp T product please read the Important safety information on pages 85 86 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 This telephone system is compatible with certain AT amp T DECT 6 0 cordless headsets Visit www telephones att com headsets for a list of compatible cordless headsets Model number CL84100 one handset CL84200 CL84250 two handsets CL84300 CL84350 three handsets Type DECT 6 0 corded cordless telephone answering system with caller ID call waiting Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Compatible with Telephones identified with this logo have reduced noise and interference Hearing Aid T Coil when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Comp
42. can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 52 Caller ID Caller ID history How the caller ID history call log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Entries are stored in reverse chronological order The phone deletes the oldest entry when the log is full to make room for new calls This information is common to all handsets and the base so changes made using any handset or the telephone base are reflected in all If you answer a call before the information appears on the screen it does not show in the caller ID history Q NOTE Each entry may have up to 24 digits for the phone number and 15 characters for the name Missed new calls indicator When a cordless handset or the telephone base is in idle mode and has new or missed calls the screen shows XX Missed call s All new or missed entries are counted as missed calls Each time you review a call log entry on a cordless handset with the icon NEW or review a call log entry on the telephone base with the icon NAIM the number of missed calls decreases by one If you do not want to review the missed calls one by one but you still want to keep them in the caller ID history when the cordless handset or the telephone base is idle you can press and hold oFF CLEAR for four s
43. chart below Press W CID or A DIR to move the cursor to the left or right Press X DELETE to erase a character Press and hold X DELETE to erase all characters Characters by number of key presses Dial k ee eee ee 8 Press MENU SELECT to store your new directory entry There is a confirmation tone The name and the telephone number appear To change them later see page 51 46 Directory Create directory entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory Using a cordless handset 1 While in idle mode use the dialing keys to enter the telephone number up to 30 digits 2 Press MENU SELECT to edit the number Press WCID or ADIR to move the cursor to the left or right Press MUTE DELETE to erase a digit Press and hold MuTE DELETE to erase all digits Press and hold REDIAL PAUSE to enter a three second dialing pause a p appears Copy a number from the redial list by pressing REDIAL PAUsE then VCID or ADIR or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 3 Press MENU SELECT again to edit the name see To edit an entry on pages 50 51 4 Press MENU SELECT to save the number to the directory There is a confirmation tone Using the telephone base 1 While in idle mode use the dialing keys to enter the telephone number up to 30 digits 2 Press MENU SELE
44. check of the PRODUCT s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must e Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and e Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and e Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agr
45. coverage and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before 91 Index Index A Alert tones base 72 handset 71 message alert tone 23 Announcement 19 20 Answering calls 30 Answering system 59 67 Auto off 31 B Battery charging 7 8 Battery installation 7 8 C Call intercept 61 Call screening 21 61 Call transfer using intercom 41 Call waiting 35 Caller ID CID 52 58 add entries to phone directory 56 delete entries 56 dial entries 56 review entries 54 set date and time 16 28 Chain dialing 36 Charger installation 6 Clear voicemail indication base 26 handset 14 Clock base 27 handset 15 16 D Day and time base 27 handset 15 16 Delete redial entries base 33 handset 32 Deregistration TO Dial mode base 29 handset 17 Dialing directory dialing 50 from a record in the caller ID history 56 options 55 Directory dial number 50 edit entries 50 name search 49 new entries 44 47 Display dial 50 DSL 4 5 E Elapsed time 30 31 Ending calls 31 Equalizer 34 62 Expansion handset 68 F Flash switch hook flash 35 H Handset key tone 15 LCD language 14 locator 38 quick reference guide 1 2 ringer tone 13 ringer volume 13 screen display message 73 75 settings 13 18 speakerphone 31 temporary ringer silencing 31 voicemail indicator 14 Important safety
46. dd contact 4 Press MENU SELECT 5 Enter the telephone number when prompted e Use the dialing keys to enter up to 30 digits Press WCID or ADIR to move the cursor to the left or right Press MUTE DELETE to erase a digit Press and hold mMute DELETE to erase all digits Press and hold REDIAL PAUSE to enter a three second dialing pause a p appears Copy a number from the redial list by pressing REDIAL PAuUsE then VCID or ADIR or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 6 Press MENU SELECT to save the number in the display The display shows Already saved if the number is already in the directory You cannot save the same number twice T Enter the name when prompted e Use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the chart on the next page Press WCID or ADIR to move the cursor to the left or right Press O to add a space Press MUTE DELETE to erase a character Press and hold muTtE DELETE to erase all characters Q NOTES e The first letter of every word is a capital letter The remaining letters in a word start as lowercase letters as shown in the chart on the next page e You cannot store a new number to a full directory until you delete one The screen shows Directory full
47. der might alert you to new messages with a stutter broken dial tone Contact your telephone service provider for more details For information about using your voicemail service contact your telephone service provider for assistance Key tone The telephone base is set to beep with each key press If you turn off the key tone there are no beeps when you press keys 1 2 4 Press W CID or A DIR to highlight On or Off Press MENU SELECT to save your preference and Use W CID or A DIR to scroll to gt Key tone then Press MENU SELECT in idle mode to enter the main menu Use W CID or A DIR to scroll to gt Settings then press MENU SELECT press MENU SELECT return to the main menu Press CANCEL to cancel 26 Telephone settings Telephone base settings Set date time The answering system announces the day and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call The year must be set so that the day of the week can be calculated from the caller ID information You can turn off the date and time settings of the caller ID service and use your own settings for each incoming call see the Use caller ID to automatically set date and time section on the following page After a power failure or handset deregistration the system needs to reset the dat
48. dicators for two different types of voice messages those left on its built in digital answering system and those left with your telephone service provider s voicemail fees may apply Your telephone s built in digital answering system messages and voicemail messages are separate Each alerts you to new messages differently If 4 and New voicemail display on the handset and the telephone base your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a Call or if the answering system is busy recording a message and you
49. dio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this
50. e For instructions see Set date time on page 15 To skip setting the date and time press OFF ctear IMPORTANT INFORMATION 1 Use only the supplied rechargeable battery or replacement battery model BT166342 To order visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 2 If you do not use the handset for a long time disconnect and remove the battery to prevent possible leakage Getting started Installation options The telephone base comes with a mount bracket set for tabletop use If you want to mount your telephone on a wall rotate the mount bracket down so the telephone can connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers You might need a professional to install the mounting plate Tabletop to wall mount installation To install the telephone base in the wall mount position make sure that you first unplug all cords connected to the telephone base and wall outlets 1 Press in as the arrows indicate The bracket will detach from the telephone base Rotate it down into wall mount position making sure it clicks into place pe Side view Table mount Wall mount Getting started Installation options 2 Press down the switch hook
51. e address 1 Press MENU SELECT in idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Website then press MENU SELECT 3 Press 4 OFF CcLEAR to cancel 18 Telephone settings Answering system settings handset only Use the answering system menu of any system handset to set or change the outgoing announcement call screening number of rings remote access and message alert tone settings 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT Announcement Your outgoing announcement plays when calls are answered by the answering system The telephone has a default outgoing announcement Hello Please leave a message after the tone You can use this announcement or record your own announcement You can record an announcement up to 90 seconds The system does not record any announcement shorter than two seconds To play your current outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press MENU SELECT again to select gt Announcement The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement To record a new outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter t
52. e and time Follow the steps below to set the month day year and time on the telephone base 1 When the telephone base is in idle mode press MENU SELECT to enter the main menu 2 Press W CID or A DIR to scroll to gt Settings then press MENU SELECT 3 Press W CID or A DIR to scroll to gt Set date time Press MENU SELECT twice to select gt Date amp time 5 Press W CID or A DIR to choose the month then press MENU SELECT or enter the number using the dialing keys 6 Press W CID or A DIR to choose the day then press MENU SELECT or enter the number using the dialing keys 7 Press W CID or A DIR to choose the year then press MENU SELECT or enter the number using the dialing keys then press MENU SELECT to confirm 8 Press W CID or A DIR to choose the hour then press MENU SELECT or enter the number using the dialing keys 9 Press W CID or A DIR to choose the minute then press MENU SELECT or enter the number using the dialing keys 10 Press W CID or A DIR to choose AM or PM then press MENU SELECT to confirm There is a confirmation tone Press CANCEL to cancel Oon If the clock is not set when a message is recorded the system announces Time and day not set before it plays the message 27 Telephone settings Telephone base settings Use caller ID to automatically set date and time You can choose if the date and time are automatically set by incoming caller ID The default setting is on 1 W
53. e in the menu press to select an item or save an entry or setting VCID VOLUME Press WCID to show the caller ID history page 54 Press to scroll down while in menus ADIR VOLUME Press ADIR to show directory entries page 48 Press to scroll up while While entering names or in menus numbers press to move the While entering names or cursor to the left numbers press to move the Press to decrease the listening cursor to the right volume when on a call Press to increase the listening volume when on pocuM a call PHONE FLASH v lt Press to make or answer a call CID OFF CLEAR During a call press to answer j MENU During a call press to hang up an incoming call when you Y 4 SELECT C While i receive a call waiting alert NN rema menu press 0 PHONE OFF cancel an operation back up page 35 FLASH CLEAR i to the previous menu or exit 1 the menu display While reviewing a call log 1 A 2 g Press and hold while the telephone is not in use to entry press repeatedly to erase the missed calls indicator add or remove 1 in front of the telephone number before cn JK 5 mo dialing or saving it in the directory page 55 pound key Press repeatedly to display pars 7 w8 wzo other dialing options when reviewing a call log entry TONE X page 55 If you have pulse dialing press TONE OPER during a call to switch to tone X q 0 REDIAL PAUSE dialing temporarily page 37
54. e on the cordless handset enables you to change the quality of the audio to best suit your hearing While on an outside call or intercom call or listening to a message or announcement press EQ to select the equalizer setting Treble 1 Treble 2 Bass or Natural the default setting The current setting is shown on the handset screen for two seconds a NOTES e If you switch the call between the cordless handset and speakerphone by pressing SPEAKER the audio setting remains unchanged e The current equalizer setting remains unchanged until a new setting is selected e Only the cordless handset has the equalizer feature The equalizer setting will not change the audio of the base handset or speakerphone 34 Telephone operation Options while on calls Volume control On a cordless handset While on a call press WCID VOLUME to decrease or press ADIR VOLUME to increase the listening volume You can set the listening volume to one of five levels On the telephone base While on a call press V A VOLUME to increase or decrease the listening volume Q NOTES e Handset and speakerphone volume settings are independent e When the volume reaches the minimum or maximum setting you hear two beeps Call waiting If you subscribe to call waiting service from your telephone service provider you hear two beeps if someone calls while you are already on a call Press PHONE FLASH on the cordless handset or press FLASH on
55. eate a new directory entry 44 To add a predialed telephone number to the directory Review directory ssssssssssssssesee To review directory entries Search direCtOTysssisesssesasnii To search by NAME sssssssssessssssoesecsee To dial delete or edit entries Display dial prsesia To delete an entryY sesssseessssseocsecsee TO editan ENUY ikesi Caller ID About caller ID vissiin 52 Information about caller ID with Calll WaItiNG iisczfuvecesteccesciurecensceseets Caller ID history How the caller ID history call LOG WOFKS oeeeccessccsssssecsssneecesase 53 Missed new calls indicator 53 Caller ID operation a eeesseesseeeneene 54 Memory matthesi 54 To review the caller ID history 54 View dialing Options 55 Save a call log entry to The direCtOry iisisti 56 Reasons for missing caller ID information 58 Answering system About the answering system 59 Answering system and voicemail 59 Answering system new message indication 59 Turn the answering system on or off at the telephone base 60 Message Capacity ose 60 VOICE Prompts 20 ee eeseeseseeeseeenees 60 Call screening at the telephone base sssssssessss0000000 61 Call intercept Base NGET iissiisisitssestesrstisnsisis Temporarily turning off the message alert tone 61 Message playbaCck sssssssssssesssssscc00e 62 Options during playback 62 To delete all old
56. econds on a cordless handset or press and hold CANCEL for four seconds on the telephone base All the entries in the caller ID history become old have been reviewed and the missed calls message goes away 53 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory Oor The number shown in the call log will be in the format sent by the telephone service provider The telephone service provider usually delivers 10 digit phone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider To review the caller ID history Review the caller ID history to find out who called to return the call or to copy the caller s name and number into your directory Call log empty appears if there are no records in the call log Using a cordless handset 1 When a handset is in idle mode press WCID to review the caller ID history in reverse chronological order starting with the most recent call OR Review the caller ID history by pressing MENU SELECT then press WCID or ADIR to scroll to gt Call log Press
57. eement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not ap
58. em will answer after 10 rings In some cases the answering system is affected by the ringing system used by your telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers page 59 To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems System does not respond to remote commands Make sure to enter your remote access code correctly page 22 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly System does not record messages Make sure the answering system is on ANS ON should show on the handset and ANSWER ON light on the telephone base should be on Make sure the memory of the answering system is not full If you subscribe to voicemail service change the number of rings so
59. ening are on the announcement and the incoming message are audible at the telephone base when a call arrives You can turn call screening on or off using a cordless handset see page 21 or using the telephone base When call screening is off you can temporarily turn on call screening by pressing gt m PLAY stopP on the telephone base Call screening will be off for the next incoming call If call screening is on and you want to silence the telephone base while it is recording messages press gt PLAY STOP on the telephone base Call screening will be on for the next call Call intercept While screening a call you can stop recording and speak to the caller by pressing PHONE FLASH or 4 SPEAKER on a cordless handset or pressing SPEAKER or lifting the corded handset on the telephone base Base ringer Press A W VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use You hear a sample of the ringer while adjusting the volume The telephone base screen shows Ringer off and K when the ringer is off Temporarily turn off the message alert tone If the new message alert tone is turned on see page 23 the telephone base beeps every 10 seconds when there are new or missed messages Pressing any telephone base key temporarily silences the message alert tone If you press X DELETE when in idle mode to temporarily turn off the message alert tone there is a voice prompt directing you to press
60. ephone base to scroll to gt Call log then press MENU SELECT 3 Press WCID or ADIR on a cordless handset or press W CID or A DIR on the telephone base to scroll to gt Del all calls then press MENU SELECT 4 When the screen shows Delete all calls press MENU SELECT to clear the caller ID history of all entries There is a confirmation tone Press 4 OFF CLEAR on the cordless handset or CANCEL on the telephone base to exit without deleting any entries Save a call log entry to the directory Using a cordless handset or the telephone base 1 When in the call log press WCID or ADIR on a cordless handset or press V CID or A DIR on the telephone base to browse 2 Press MENU SELECT to choose an entry The screen displays EDIT NUMBER 3 Use the dialing keys to edit the number e Press WCID or ADIR on a cordless handset or press W CID or A DIR on the telephone base to move the cursor to the left or right e Press MUTE DELETE on the cordless handset or X DELETE on the telephone base to backspace and erase a digit 56 Caller ID Caller ID operation Press and hold mMuTE DELETE on the cordless handset or X DELETE on the telephone base to erase the entire entry Press and hold REDIAL PAUSE to insert a three second dialing pause a p appears 4 Press MENU SELECT to move to the name The screen displays EDIT NAME Use the dialing keys see page 45 to add characters Press WCID or ADIR on a cordless handset or press W CID
61. harge to use the telephone for a short time The following table summarizes the battery charge indicators and actions to take The screen is blank or Battery has no or very Charge without interruption until shows Place in charger and little charge The handset the screen shows Low battery or 0 flashing cannot be used HANDSET X at least 30 minutes The screen shows Battery has enough charge Charge without interruption until Low battery and flashing to be used for a short time the screen shows HANDSET X at least 30 minutes The screen shows Battery is charged To keep the battery charged HANDSET X place it in the handset charger when not in use Q NOTE If you are on a phone call in low battery mode you hear four short beeps every minute SS Step 1 3 Step 2 Plug the battery Align the cover flat connector securely against the battery into the socket inside compartment then the handset battery slide it upwards until compartment matching it clicks into place the color coded label Insert the supplied battery with the label THIS SIDE UP facing up as indicated Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the charger The CHARGE light on the top of the handset is on during charging After you install your telephone or power returns following a power outage the handset will prompt you to set the date and tim
62. he main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press MENU SELECT again to select gt Announcement The system announces To play press 2 To record press 7 4 Press 7 to record an announcement The system announces Record after the tone Press 5 when you are done 5 Facing the handset record your announcement and press 5 to end recording Your recorded announcement plays To listen to the recorded announcement again press 2 after playback is completed 19 Telephone settings Answering system settings handset only To delete your outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press MENU SELECT again to select gt Announcement The system announces To play press 2 To record press 7 4 Press 3 to delete your recorded announcement When your announcement is deleted the system answers calls with the default announcement described on the previous page Answer on off Unless you change it the answering system is on and ready to record messages You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages To turn the answering system on or off from a cordless handset 1 When the handset is in idle mode press MENU SELECT to enter the main
63. he screen returns to the main menu Press CANCEL to exit OR Press AW VOLUME on the telephone base in idle mode to change the ringer volume Q NOTE The telephone base ringer volume also determines the ringer volume for intercom calls page 39 If the ringer volume is set to off that base ringer is silenced for all incoming and intercom calls 24 Telephone settings Telephone base settings Ringer tone You can choose one of 10 ringer tones 1 Press MENU SELECT in idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Ringers then press MENU SELECT 3 Press W CID or A DIR to scroll to gt Ringer tone then press MENU SELECT 4 Press W CID or A DIR to sample each ringer tone 5 Press MENU SELECT to save your preference There is a confirmation tone and the screen returns to the main menu Press CANCEL to exit Oor If you turn off the ringer volume you do not hear ringer tone samples LCD Language You can select the language used for all screen displays on the telephone base To select a language on the telephone base 1 Press MENU SELECT in idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Settings 3 Press MENU SELECT twice to select gt LCD language 4 Press W CID or A DIR to highlight English Fran ais or Espanol 5 Press MENU SELECT to save your preference and return to the main menu Press CANCEL to exit Voicemail visual message waiting indicato
64. hen plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Out of range OR No pwr at base appears on my cordless handset e Ensure you plug the telephone base in properly and the power is on e Place the cordless handset closer to the telephone base for synchronization e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The batteries do not hold a charge e If the cordless handset is in the handset charger and the charge light is not on refer to The charge light is off or blinking page 79 e Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the charger when not in use e If the battery is depleted it might take approximately 30 minutes to charge the handset before it shows Low battery refer to the t
65. hen the telephone base is in idle mode press MENU SELEcT to enter the main menu 2 Press W CID or A DIR to scroll to gt Settings then press MENU SELECT 3 Press W CID or A DIR to scroll to gt Set date time then press MENU SELECT 4 Press W CID or A DIR to scroll to gt CID time sync then press MENU SELECT 5 Press W CID or A DIR to highlight On or Off then press MENU SELECT to confirm You hear a confirmation tone Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only seven digits To set the home area code on the telephone base 1 Press MENU SELECT in the idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Settings then press MENU SELECT 3 Use W CID or A DIR to scroll to gt Home area code then press MENU SELECT 4 Use the dialing keys to enter a three digit home area code Press X DELETE to delete a digit while entering or press and hold X DELETE to delete all digits 5 Press MENU SELECT to save and return
66. ice and use your own settings for each incoming call see the Use caller ID to automatically set date and time section on the following page After a power failure handset registration or deregistration the system reminds you to set the date and time for backup before entering idle mode Follow the steps below to set the month day year and time on the handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Settings then press MENU SELECT 3 Press WCID or ADIR to scroll to gt Set date time Press MENU SELECT twice to select gt Date amp time 5 Press WCID or ADIR to select the month then press MENU SELECT or enter the number using the dialing keys 15 Telephone settings Handset settings 6 10 Q NOTE If the clock is not set when a message is recorded the system announces Time and Us You can choose if the date and time are automatically set by incoming Press WCID or ADIR to select the day then press MENU SELECT or enter the number using the dialing keys Press WCID or ADIR to select the year then press MENU SELECT or enter the number using the dialing keys then press MENU SELECT to confirm Press WCID or ADIR to select the hour then press MENU SELECT or enter the number using the dialing keys Press WCID or ADIR to select the minute then press MENU SELECT or enter the number using the dialing keys Press WCID or ADIR to
67. ice provider The handset in the charger has no battery installed There is no telephone line connection The handset is out of range while on a call Someone else is using the directory or caller ID history The other handset is calling The telephone base has lost power or the handset is out of range You are on the external call during call transfer The cordless handset is paged by the telephone base The telephone base is paging the handset s The handset is on a call The battery is very low The handset should be charged Screen display before handset registration T4 Appendix Handset and telephone base display screen messages Screen display messages The system recording time is full The system recording time is low The answering system is recording a message The telephone base screen display when a handset is in the process of registering The handset screen display when it is registering to the telephone base The handset registration is not successful The system does not allow a 13 handset to be registered to the telephone base The ringer is off temporarily during an incoming call You can share an outside call with another cordless handset The handset speakerphone is in use You have started transferring a call and need to enter the desired handset number The entry in the caller ID history is saved in the directory For systems with two or more handsets Screen display
68. information 85 86 Incoming caller ID history 53 Incoming calls 30 Installation 4 Intercom 39 40 Index Index K Key tone 15 26 L Last number redial 32 33 LCD language 14 25 Lights 72 Limited warranty 89 90 M Maintenance 84 Making a call 30 Memory match 54 Memo playback 64 record 64 Message alert tone 23 counter display 65 playback 62 63 Missed calls indicator 53 Mute 35 N Names enter into directory 44 46 search for 49 Number of rings 21 O On hook dialing 30 Outgoing announcement 19 20 P Paging tone 38 Phonebook see directory 43 51 Power adapter 5 Predialing 30 Q Quick reference guide 1 3 R Redial 32 Registration 69 Remote access 66 67 Ringer silencing 31 Ringer volume base 24 handset 13 S Safety information 85 86 Search by name 48 Share call 42 Speakerphone base 31 handset 31 T Technical specifications 91 Telephone operating range 91 Temporary ringer silencing 31 Temporary tone dialing 37 Time base 27 handset 15 16 Troubleshooting 76 83 V Visual message waiting indicator base 25 handset 14 Voicemail 59 Voice prompts 60 Volume control 35 W Wall mount installation 9 Warranty 89 90 Website 18 29 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone Cut along dotted line A
69. ing all features and commands If you pause for another 20 seconds the call disconnects If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and announcements 67 Appendix Expansion handsets headsets Your telephone can support up to 12 DECT 6 0 cordless handsets AT amp T model CL80100 sold separately or up to 10 cordless handsets and 2 cordless headsets sold separately Visit www telephones att com headsets for a list of compatible DECT 6 0 cordless headsets Each new handset or headset must be registered to the telephone base before use You must register each handset or headset separately To register a cordless headset to this telephone system please refer to the user s manual of the cordless headset for more details To register a cordless handset see the next page The handsets provided within your product box are already registered as HANDSET 1 and so forth Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 12 68 Appendix Adding and registering handsets When first purchased all expansion handsets alternately show 1 Press HS LOC on base 4sec and 2 Then press on handset on the screen The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base To register a handset t
70. ing this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 88 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done
71. inger volume by pressing the AW VOLUME keys on the telephone base Lights Lighted display IN USE On when the telephone is in use or when the answering system is answering an incoming call On when a handset is being registered Flashes when there is an incoming call or when handsets are being deregistered Flashes when another telephone is in use on the same line FLASH CANCEL CD MENUSELECT DR NTERCOM 0 ANSWER ON On when the answering system is on and ready to receive calls gt m PLAY STOP Flashes when there are new messages or memos in the answering system SPEAKER 4 On when the speakerphone is on MUTE On when the microphone is muted CHARGE On when the handset is charging in the handset charger aa Lighted display VOLUME Lighted key pad I I I 15 mo Nos w8 wo lX os 5 SPEAKER COO On when the speakerphone is on 72 Appendix Handset and telephone base display screen messages Screen display messages For systems with one handset For systems with two or more handsets For systems with one handset For systems with two or more handsets The telephone number you have entered is already in the directory The telephone base is on a call while in line power mode There are no entries in caller ID history You have transferred an outside call to another cordless handset The handset is calling the base for intercom ca
72. l Using the telephone base To view the 20 most recently dialed numbers e To display the most recently dialed number up to 30 digits press REDIAL PAUSE e To view up to 20 recently dialed numbers press REDIAL PausE then W CID or A DIR or press REDIAL PAUSE repeatedly The telephone base beeps twice at the end of the list Press CANCEL to exit To redial a number e To dial a displayed number press SPEAKER or lift the corded handset OR Press SPEAKER or lift the corded handset then press REDIAL PAUSE repeatedly to view the redial memory Press MENU SELECT to dial the displayed number To edit a number e While the desired number displays press MENU SELECT see step 5 in the To create a new directory entry section on page 45 for details To delete a number e While the screen displays the desired number press X DELETE to delete the number from the redial memory Exiting the menu On the handset press OFF cLEAR to cancel an operation back up to the previous menu or exit the menu display Press and hold OFF CLEAR to return to idle mode OR On the telephone base press CANCEL to cancel an operation back up to the previous menu or exit the menu display Press and hold CANCEL to return to idle mode If you pause for too long while creating or reviewing an entry the procedure times out and you have to begin again 33 Telephone operation Handset operation Equalizer The equalizer featur
73. l switch Plug the other end of the telephone line cord into a telephone jack or a DSL filter Internet service a DSL filter not included is required Raise the antenna ee ST g P a i e Place the cords into the channels Plug the small end of the AC power adapter into the power jack on the bottom of the telephone base Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base Plug the other end of the coiled handset cord into the jack at the left side of the telephone base Q NOTE This telephone provides minimal functionality during a power outage When AC power is not available many telephone features do not function The telephone uses power from the telephone line to enable you to make and answer calls using only the corded handset and dialing keys However when more than one telephone on the same line is being used simultaneously there might not be sufficient power to operate your telephone in the event of a power failure IMPORTANT INFORMATION 1 Use only the power adapter s supplied with this product To order a replacement power adapter visit our website at Www telephones att com or call 1 800 222 3111 in Canada dial 1 866 288 426
74. l to gt Answering sys Press Press WCID or ADIR to highlight Record memo then Press 5 to stop recording The system announces Press W CID or A DIR to scroll to gt Answering sys Press W CID or A DIR to highlight Record memo Speak facing the telephone base speakerphone to Press 5 to stop recording The system announces When the handset is in idle mode press MENU SELECT to enter the main menu MENU SELECT press MENU SELECT The system announces Record after the tone Press 5 when you are done You can record a memo for up to four minutes Recorded The system does not save memos shorter than two seconds When the telephone is in idle mode press MENU SELECT to enter the main menu Press MENU SELECT press MENU SELECT The system announces Record after the tone Press 5 when you are done You can record a memo for up to four minutes record a memo Recorded The system does not save memos shorter than two seconds To play back a memo Play memos the same way as messages See Message playback on page 62 64 Answering system Base message counter displays The base message counter shows the total number of answering system messages See the table below for other message counter displays Message counter Message counter displays Total number of new and old messages and memos or message number currently playing during message playback If XX New
75. liant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Clearspeak is a registered trademark of Advanced American Telephones 2010 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary atat Abridged user s manual 7 Abridged Quick start guide Telephone base Handset with user s manual coiled cord Cordless handset Charger for cordless Battery compartment cover 1 for CL84100 handset with power 1 for CL84100 2 for CL84200 CL84250 adapter installed 2 for CL84200 CL84250 3 for CL84300 CL84350 1 for CL84100 3 for CL84300 CL84350 2 for CL84200 CL84250 3 for CL84300 CL84350 KN lt lt E Battery for cordless handset Telephone line cord Power adapter for 1 for CL84100 telephone base 2 for CL84200 CL84250 3 for CL84300 CL84350 Com
76. lizer stays on the same setting until you change it by pressing EQ To delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages on the telephone base 1 To delete all old messages on a cordless handset 1 Press X DELETE again The system announces All old Press WCID or ADIR to scroll to gt Answering sys Press Press WCID or ADIR to highlight Delete all old then Press MENU SELECT again to confirm The screen When the telephone is idle press X DELETE The system announces To delete all old messages press DELETE again The screen displays Delete all old messages messages deleted Press MENU seLeEcT when in idle mode to enter the main menu MENU SELECT press MENU SELECT The screen shows Delete all old messages displays Deleting then All old msgs deleted There is a confirmation tone 63 Answering system Recording and playing memos Memos are messages you record at a cordless handset or the telephone base You can record playback and delete them like incoming messages You can record a memo as a reminder to yourself or leave a message for others who use the answering system To record a memo Using a cordless handset i 4 Speak facing the handset to record a memo Using the telephone base 1 Press WCID or ADIR to scrol
77. lls The handset is transferring an outside call to the base The telephone base is calling the handset for intercom calls The telephone base is transferring an outside call to the handset The handset is calling another handset for intercom calls The handset is transferring an outside call to another handset The answering system is answering a call The answering system is turned on and can answer calls The answering system is turned off and cannot answer calls A directory entry is deleted There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries You have just ended a call The handset is calling the telephone base Another system handset is calling There is an incoming call 73 Appendix Handset and telephone base display screen messages Screen display messages For systems with two or more handsets For systems with two handsets There are no registered handsets for the telephone base to intercom The handset is on an intercom call The intercom call has just ended You have started the intercom process and need to enter the number of the handset you wish to call An extension phone or one of the handsets is in use You should charge the battery Mute is off so the other party can hear your voice The microphone is off The other party cannot hear you There are new voicemail messages from your telephone serv
78. message 63 Recording and playing memoa 64 TO record A MEMO seseecseeeseeeeees 64 To play back a MEMO eee 64 Base message counter displays 65 Remote ACCOSS ainiin 66 Appendix Expansion handsets headsets 68 Adding and registering handsets 69 To register a handset to your telephone base ssssssesssssssss00000 69 Deregistering a handset ee TO To deregister all handsets 70 Alert tones and lights T1 Handset screen ICONS esses T1 Handset alert tones 71 Telephone base iCONS se T1 Telephone base tones e 72 LIQIES sisi eee eas 72 Handset and telephone base display screen message 73 Troubleshooting sessseecseeseeecseecseeenees 76 Mai nben an Ce sasaina Important safety information Safety information Especially about cordless telephones 86 Precautions for users of implanted cardiac pacemakers 86 Pacemaker patients ees 86 Especially about telephone answering SYSTEMS eee 86 FCC Part 68 and ACTA 87 FCC Pant 19 vacate taetee iene 88 Limited Warranty 89 Technical specifications ee 91 DECT 6 0 digital technology 91 Telephone operating range 91 Redefining long range coverage and Clarity sosisini 91 Index Getting started Quick reference guide handset CHARGE indicator MENU SELECT On when the handset Press to show the menu is charging Whil
79. munications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when us
80. neeens 24 Ringer tone LCD languag Esisi 25 Voicemail visual message waiting indicator 25 Clear voicemail indication 26 KY TON Einion Set date time Use caller ID to automatically set date and time eee 28 HOME area COCO eececessesseseeseeeseeee 28 Dial MO d nnen 29 WEDSITC eee eceececsessesesecseesesesseeseseeneaees 29 Making answering and ending calls 30 Telephone operation Making ai Callisia 30 On hook dialing predialing 30 Answering a Call on eeceessescseeeseees 30 Temporary ringer silencing 31 Ending lt a Call ccsnncin ect 31 AUTO Greate atten tern ean ete carer 31 Clearspeak dial in base speakerphone ssssssssssssssssseeeereceee 31 Cordless handset speakerphone 31 Redile ae 32 Last number redial esses 32 Exiting the MENU sesseecseeeeeene 33 Handset operation Equalizer VOLUME CONTKOL ssssseessesesceseeeseesssess Options while on calls Chain dialing eee Temporary tone dialing Multiple handset use Multiple handset USC esses Handset loCator n nsseccseccsescceeees Join a call in progress INGER COM esas secaissssssscseclecnstascci onal iescoeesseccetnsd Answer an incoming call during AN intercom Call seecsecsseeeneeese 40 Call transfer using intercom 41 Directory About the directory Shared directory Capacity viesscsctiessatec cece Create directory entries To cr
81. not be answered displays and the system announces Calls will not be answered PLAY STOP Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to four minutes and the maximum recording time is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the answering system has three minutes of recording time left it announces Less than three minutes to record before message playback If the answering system has no time left it announces Memory is full before message playback If you attempt to turn on the answering system when the memory is low Less than 3 min to record displays on the cordless handset and telephone base screens If you attempt to turn on the answering system when the memory is full Memory full displays on the cordless handset and telephone base screens The base also announces Memory is full then Calls will not be answered The message counter displays the number of messages Voice prompts The system provides voice prompts at the telephone base to guide you through the setup procedures for message playback remote access and recording outgoing announcements 60 Answering system About the answering system Call screening at the telephone base If the answering system and call scre
82. o another location preferably to a higher location e If the other phones in your home are having the same problem contact your telephone service provider charges may apply e Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply e Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices e Remove and install the battery again Place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place e Your line cord might be defective Try installing a new line cord My calls cut in and out while I m using my cordless handset e Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices e Do not install this phone near a microwave oven or on the same electrical outlet You might experience decreased performance while the microwave oven is operating e If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther ap
83. o notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 87 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Com
84. o your telephone base 1 Make sure the handset is out of the charger and alternately shows 1 Press HS LOC on base 4sec and 2 Then press on handset before you begin registration 2 Press and hold amp LOCATOR on the telephone base for about four seconds until the base screen shows Registering handset then release the button 3 Press pound key on the handset The screen shows Registering Please wait It takes up to 60 seconds to complete registration Then HANDSET X Registered appears on the screen with X being the handset number 1 12 and the handset beeps The handset is now registered with the telephone base If registration is not successful the handset screen displays Registration failed Please start again from step one above Q NOTES e You cannot register a handset if any other system handset is in use RCOM LOCATOR e You cannot register more than 12 handsets to the telephone base Registration slots are full shows on the base screen while you are doing step two above 69 Appendix Deregistering handsets You can deregister handsets You may need to deregister your handsets if e You have 12 registered handsets and need to replace a handset OR e You wish to change the designated handset number of your registered handsets You must first deregister ALL the handsets and then register each handset you wish to use again one at a time Please read carefully through all the instructi
85. on If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see the following page The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with protective stickers covering the handset or telephone base displays remove them before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or workbench Getting started Telephone base installation Install the telephone base as shown below The telephone base is ready for tabletop use If you want to change to wall mounting see page 9 for details If you have DSL high speed Plug the large end of the AC power adapter into a power outlet not controlled by a wal
86. ons on this page before beginning the deregistration process To deregister all handsets 1 Press and hold amp LOCATOR on the telephone base for about 10 seconds until the base screen shows Registering a oe handset followed by Deregister all handsets then release the LOCATOR button The base screen shows the deregistration screen 2 Immediately press MENU SELECT 3 It takes up to 60 seconds to complete the deregistration process Wait for the cordless handset screen to alternately display 1 Press HS LOC on base 4sec and 2 Then press on handset before registering the handset s again 4 To register the handset s to the telephone base again follow the registration instructions on the previous page After you deregister the handset s the system date and time need to be reset For instructions see Set date time on page 27 Q NOTE e If the deregistration process is not successful you might need to reset the system and try again To reset unplug the power from the telephone base and plug it back in e You cannot deregister the handset s if any other system handset is in use DigiTAAL 2nsWeans Svsrem e Even if the battery is depleted you can still deregister the handset by following the steps above After the handset is charged for at least 10 minutes the screen shows 1 Press HS LOC on base 4sec and 2 Then press on handset 70 Appendix Alert tones and lights Handset screen icons Battery s
87. or A DIR on the telephone base to move the cursor to the left and right Press MUTE DELETE on the cordless handset or X DELETE on the telephone base to erase a character Press and hold MuTE DELETE on the cordless handset or X DELETE on the telephone base to erase all characters 5 Press MENU SELECT when done and the screen shows Saved If the entry is already saved in the directory Already saved displays Q nore You might need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers might appear with an area code that might not be necessary for local calls or without a 1 that might be necessary for long distance calls see View dialing options on page 55 57 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons On screen Reason message er prefers not to show the phone number er prefers not to show the name er prefers not to show the phone number and name Your telephone service provider cannot determine the caller s number Your telephone service provider cannot determine the caller s name Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 58 Answering system About the answering system Answering system and voicemail Your telephone has separate in
88. peakerphone the call remains in speakerphone mode until you hang up or the battery becomes depleted When the battery is very low you cannot switch a call from normal handset use to speakerphone mode e After installing a battery into the handset the screen may show Low battery If you use the speakerphone at this time the battery may become depleted Follow the instructions in the Battery installation and charging section on pages 7 8 Last number redial The last 20 telephone numbers dialed up to 30 digits are stored in the system memory Using a cordless handset To view the 20 most recently dialed numbers e To display the most recently dialed number press REDIAL PAUSE e To view up to 20 recently dialed numbers press REDIAL PAUSE then WCID or ADIR or press REDIAL PaUSE repeatedly The handset beeps twice at the end of the list Press OFF CLEAR to exit To redial a number e To dial the displayed number press PHONE FLASH or 4 SPEAKER OR e Press PHONE FLASH or 4 SPEAKER then press REDIAL PAUSE repeatedly to view the redial memory Press MENU SELECT to dial the displayed number To edit a number e While the desired number displays press MENU SELECT see step 5 in the To create a new directory entry section on page 44 for details To delete a number e While the screen displays the desired number press MUTE DELETE to delete the number from the redial memory 32 Telephone operation Redia
89. plete user s manual CL84100 CL84200 CL84250 CL84300 CL84350 DECT 6 0 corded cordless telephone answering system with caller ID call waiting Table of contents Getting started Quick reference guide handset 1 Quick reference guide telephone DASE esescctsccseesseeeees 3 lnstallatiO Msasani 4 Telephone base installation 5 Charger installation eeseesseeesees 6 Battery installation and charging 7 Installation OPtiONS 0 escseecseeseeeseees 9 Tabletop to wall mount installation ues 9 Wall mount to tabletop installation 11 Telephone settings Handset Settings cesceecseseseesneeesees 13 MENU SOLUINGS oiseccessccecceeeentvecesccceaienune 13 Ringer VOLUME sisisi 13 Ringer tone LCD Language Voicemail visual message waiting indicator ss ss 2211 211222 14 Clear voicemail indication 14 Key toON Eonneensanen 15 Set date TIME sinsir 15 Use caller ID to automatically set date and time Home area code Dial mode We DSI e sscsisscsiteccasssestvcasidesseticicestciiesssoose Answering system settings handset ONLY wu eeecccssseccsssseccssseecessnes 19 Announcement Answer ON OFF sssssscisiisssisissssissrssssesss Call screening eesseesrseessssssessssesesss Number of rings Remote ACCESS Code 22 Message alert tone esses 23 Telephone base settings MON S ttiNS sssi 24 Ringer VOLUME ceesseecsecsseesseee
90. ply to you Please retain your original sales receipt as proof of purchase 90 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96Vrms 130Vrms AC voltage 60Hz Telephone base voltage 6VDC 400mA AC adapter output Handset voltage 2 4VDC 3 2VDC Charger voltage 6VAC 300mA AC adapter output Talk time cordless handset speakerphone Up to five hours Standby Up to seven days Operating times vary depending on your actual use and the age of the battery DECT 6 0 digital technology The AT amp T DECT 6 0 products offer unsurpassed range performance and sound clarity This is achieved through a unique antenna design and advances in noise filtering technology An independent laboratory has confirmed that AT amp T DECT 6 0 products perform up to 45 better in range competitions against similarly equipped phones of the leading competition Now calls can be taken in the basement backyard and garage with exceptional sound quality Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Redefining long range
91. r If you subscribe to a voicemail service offered by your telephone service provider this feature provides a visual indication on the telephone base when you have new voicemail messages New voicemail and amp appear on the telephone base screen Q NOTES e This feature does not indicate new messages recorded on your phone s built in answering system e For more information about the difference between your answering system and voicemail see page 59 25 Telephone settings Telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home This feature only turns off the displayed New voicemail and the amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicator To manually turn off the new voicemail indicator on the telephone base Press MENU SELECT when in idle mode to enter the Use W CID or A DIR to scroll to gt Settings then Use W CID or A DIR to scroll to gt Clr voicemail Press MENU SELECT again to turn the voicemail main menu press MENU SELECT then press MENU SELECT The screen shows Turn off indicator indication off There is a confirmation tone Press CANCEL to cancel Q NOTES Your telephone service provi
92. r ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment Incomplete messages If a caller leaves a very long message part of it may be lost when the system disconnects the call after four minutes If the caller pauses for longer than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call Difficulty hearing messages Press A VOLUME to increase the telephone base speaker volume Press ADIR VOLUME on a cordless handset to adjust the message playback volume 80 Appendix Troubleshooting System does not answer after the correct number of rings Make sure that the answering system is on ANS ON should show on the handset and ANSWER ON light on the telephone base should be on If toll saver is activated the number of rings changes to two when you have new messages stored page 21 If the memory is full or the system is off the syst
93. r is on a call or is out of range the calling handset shows Unable to call Try again Pressing OFE cLEAR or MUTE DELETE on the cordless handset temporarily silences the intercom ringer You can only use one pair of handsets to make intercom calls at a time Using the telephone base 1 Enter a handset number The screen shows Calling On the ringing handset press PHONE FLASH INT Press INTERCOM on the telephone base INTERCOM TO appears on the screen HANDSET X If you have a single handset system the base displays Calling HANDSET The called handset rings and its screen shows Base is calling SPEAKER or any dialing key 0 9 TONE X to answer the intercom call Qor If you press INTERCOM when there is no cordless handset registered to the telephone base Int requires two handsets displays on the base screen Before the intercom call is answered you can cancel it by pressing CANCEL or INTERCOM on the telephone base If the called handset is not answered within 100 seconds or if it is in the directory or call log mode or is on a call or is out of range the base shows Unable to call Try again Pressing CANCEL or MUTE on the telephone base temporarily silences the intercom ringer To end the intercom call press INTERCOM or CANCEL on the telephone base if you are using speakerphone mode or return the corded handset to the telephone base The other party hears four beeps Intercom ended appea
94. r servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information e Read and understand all instructions in the user s manual Observe all markings on the product e Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning e Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc e Do not use this product near water or when you are wet For example do not use it ina wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid
95. rdless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 83 Appendix Maintenance Taking care of your telephone e Your cordless telephone contains sophisticated electronic parts so you must treat it with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e You can damage your telephone if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords 84 Appendix Important safety information This symbol is to alert you to important operating o
96. rent surge protector Relocate your phone to a higher location The phone might have better reception in a high area If the other phones in your home are having the same problem contact your telephone service provider charges may apply experience poor sound quality when using the speakerphone For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up hear other calls while using my phone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider The telephone does not ring when there is an incoming call Make sure that the ringer is not off Refer to Ringer volume on page 24 in this user s manual Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely The cordless handset may be too far from the telephone base 78 Appendix Troubleshooting e Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the handset charger when not in use e You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones e The layout of your home or office might be limiting the operating range Try moving the telephone base t
97. ress MENU SELECT to confirm your setting and you hear a confirmation tone Press OFF CLEAR to cancel OUA W Q NOTE For more information on call screening see page 61 Number of rings You can set the answering system to answer an incoming call after two four or six rings You can also select toll saver which is explained below Unless you change it the answering system answers an incoming call after four rings To set the number of rings 1 When the handset is in idle mode press MENU SELECT to enter the main menu Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT Press WCID or ADIR to scroll to gt Ans sys setup then press MENU SELECT Press WCID or ADIR to scroll to gt of rings then press MENU SELECT Press WCID or ADIR to scroll and choose among 2 4 6 or Toll saver oR WN e Toll saver the answering system answers a call after two rings if you have new messages or after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area 21 Telephone settings Answering system settings handset only 6 Press MENU SELECT to confirm your setting and you hear a confirmation tone Press OFF CLEAR to cancel Q NOTE If you subscribe to voicemail service through your telephone service provider see Answering system and voicemail on page 59 Remote acce
98. rs on both handset screen and telephone base screen Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there is a two beep call waiting tone Using a cordless handset To answer the call press PHONE FLASH The intercom call ends automatically Other system handsets can also answer the incoming call by pressing NPHONE FLASH To end the intercom call without answering or canceling the incoming call press 4 OFF CLEAR Using the telephone base Press SPEAKER 4 or lift the corded handset to answer the incoming call The intercom call ends automatically 40 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset Using a cordless handset 1 During a call press INT e If you have a single handset system the outside call is put on hold and your handset screen shows Calling base The telephone base rings and its screen shows HANDSET is calling e If you have more than one handset your screen shows INTERCOM TO Use the dialing keys to enter a handset number The outside call is put on hold and your handset screen shows Calling HANDSET X The other handset rings and its screen shows HANDSET X is calling OR Enter O to transfer to the telephone base The screen shows Calling base The telephone base rings and its screen shows HANDSET X is calling 2
99. rvice from your telephone service provider contact your telephone service provider for more information on how to access your voicemail subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information 82 Appendix Troubleshooting Common cure for electronic equipment If the telephone does not seem to be responding normally try putting the cordless handset in the handset charger If it does not seem to respond do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Install the battery again and place the cordless handset into the handset charger Wait for the co
100. s MENU SELECT 3 Use WCID or ADIR to scroll to gt Home area code then press MENU SELECT 4 Use the dialing keys to enter a three digit home area code Press MUTE DELETE to delete a digit while entering or press and hold mMuTtE DELETE to delete all digits 5 Press MENU SELECT to save and return to the main menu There is a confirmation tone Press OFF CLEAR to cancel Q NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code plus telephone number you need to delete your home area code and dial out locally from the call log With the home area code displayed press and hold X DELETE until the digits are deleted and then press MENU SELECT The home area code is now restored to its default setting of _ _ _ empty Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone To set the dial mode on a cordless handset 1 Press MENU SELECT in the idle mode to enter the main menu 2 Use WCID or ADIR to scroll to gt Settings then press MENU SELECT 3 Use WCID or ADIR to scroll to gt Dial mode then press MENU SELECT 4 Use WCID or ADIR to scroll to gt Tone or gt Pulse then press MENU SELECT There is a confirmation tone Press OFF cLEAR to cancel 17 Telephone settings Handset settings Website Use this feature to view the AT amp T websit
101. s caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It might be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you might need to combine these services e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas mW amp This product can provide information only if both you and 4 2 003 the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The Pp time and date along with the call information are from the ras TB wO telephone service provider ae amp Caller ID information might not be available for every AAA incoming call Callers may intentionally block their names AA and or telephone numbers To view call log entries with numbers between 16 and 24 digits you must save the entry to the directory see page 56 Q NOTE You
102. ss PHONE FLASH or SPEAKER then enter the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds Q NOTE Pressing N PHONE FLASH to access services from your telephone service provider does not affect the elapsed time Using the telephone base Elapsed time e Lift the corded handset or press SPEAKER then enter the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds On hook dialing predialing Using a cordless handset 1 Enter the telephone number Press MUTE DELETE or oFF CLEAR to make corrections when entering the phone number 2 Press PHONE FLASH or 4 SPEAKER to dial Using the telephone base 1 Use the dialing keys on the telephone base to enter the telephone number Press CANCEL or X DELETE to make corrections as you enter the phone number 2 Press SPEAKER to dial OR Lift the corded handset to dial Answering a call Using a cordless handset e Press PHONE FLASH or SPEAKER OR Press any dialing key 0 9 TONE X or Using the telephone base e Lift the corded handset or press SPEAKER OR Press any dialing key 0 9 TONE X or 30 Telephone operation Making answering and ending calls Temporary ringer silencing Press 4 OFF CLEAR or MUTE DELETE on a cordless handset or press MUTE on the telephone base when there is a call to silence the ringer temporarily on that handset
103. ss code To access your answering system remotely from any touch tone phone you need to enter a two digit number 00 99 Unless you change it the remote access code is 19 To change the remote access code 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to gt Ans sys setup then press MENU SELECT 4 Press WCID or ADIR to scroll to gt Remote code then press MENU SELECT 5 Use the dialing keys to enter a two digit number Use MUTE DELETE to backspace and delete a digit 6 Press MENU SELECT to confirm your setting and you hear a confirmation tone Press OFF CLEAR to cancel 22 Telephone settings Answering system settings handset only Message alert tone When the message alert tone is set to ON and there is at least one new message the telephone base beeps every 10 seconds Unless you change it the message alert tone is set to off There is no audible alert at the handset To change the setting 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press WCID or ADIR to scroll to gt Answering sys then press MENU SELECT 3 Press WCID or ADIR to scroll to gt Ans sys setup then press MENU SELECT 4 Press WCID or ADIR to scroll to gt Msg alert tone then press MENU SELECT 5 Press WCID or ADIR to choose On or Off 6 Press MENU SE
104. tatus low battery flashing place handset in s ao charger to recharge Ei A N ans ON NEW MUTE Speakerphone the speakerphone is in use Ringer off the handset ringer is off New voicemail you have new voicemail from your telephone service provider ANSON Answering system is on Message new message in the built in answering system New or missed calls MUTE Microphone is off Message counter number of message playing total number of messages Handset alert tones One short beep Tone of each key press if key tone is turned on One long beep Indication to begin recording a message memo or announcement Two short beeps You are pressing the wcipD VOLUME or apiR VOLUME keys when the volume is already at its highest or lowest setting OR Call waiting tone OR Error tone Three beeps Out of range while the handset is on a call Confirmation tone The system has completed the command successfully Three rising tones The other party has ended your intercom call Four short beeps Low battery warning Telephone base icons RQ Ringer off the telephone base ringer is off New voicemail you have new voicemail from your telephone service provider New or missed calls MSG Message counter number of messages 71 Appendix Alert tones and lights Telephone base tones Beeps every 10 seconds Message alert Fast ringer tone You are setting the r
105. the telephone base to put your current call on hold and take the new call You can press PHONE FLASH on the cordless handset or press FLASH on the telephone base at any time to switch back and forth between the calls 0 NOTE Unanswered call waiting calls are not displayed as missed calls on the handset Mute While on a call use the mute function to turn off the microphone You can hear the caller but the caller does not hear you To mute a call on a cordless handset e Press MUTE DELETE When mute is on the handset screen shows Muted for a few seconds and the MUTE icon displays until you turn off mute To take a call off mute on a cordless handset e Press MUTE DELETE again When mute is off Microphone ON appears temporarily on the handset screen To mute a call on the telephone base e Press MUTE When mute is on the screen shows Muted for a few seconds and the MUTE button turns red until you turn off mute 35 Telephone operation Options while on calls To take a call off mute on the telephone base e Press MUTE again When mute is off Microphone ON appears temporarily on the screen of the telephone base Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory caller ID history or redial memory while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID his
106. to alternate between the outside call Outside call appears on the screen and the intercom call Intercom appears on the screen e You can end the intercom call and continue the outside call with your originating handset Press PHONE FLASH on your handset the ended intercom call party hears four beeps or the other person can press OFF CLEAR on the other system handset Using the telephone base 1 During a call press INTERCOM e If you have a single handset system the telephone base screen shows Calling HANDSET The handset screen shows Base is calling e If you have more than one handset the telephone base screen shows INTERCOM TO Use the dialing keys to enter a handset number The telephone base screen then shows Calling HANDSET X The handset screen shows Base is calling 2 To answer the call on the handset press PHONE FLASH INT 45 SPEAKER or any dialing key 0 9 TONE X or The outside call is still on hold and both base and handset now show Intercom You can now talk without the outside caller hearing the conversation 3 From this intercom call you have the following options e You can transfer the call Press MENU SELECT twice to highlight Transfer on the telephone base Your screen shows Call transferred The handset automatically connects to the outside call e You can let the handset join you on the outside call in a three way conversation Press MENU SELECT Press W CID or A DIR to highlight Share
107. to the main menu There is a confirmation tone Press CANCEL to cancel Q NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code plus telephone number you need to delete your home area code and dial out locally from the call log With the home area code displayed press and hold X DELETE until the digits are deleted and then press MENU SELECT The home area code is now restored to its default setting of _ _ _ empty 28 Telephone settings Telephone base settings Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone To set the dial mode on the telephone base 1 Press MENU SELECT in the idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Settings then press MENU SELECT 3 Use W CID or A DIR to scroll to gt Dial mode then press MENU SELECT 4 Use W CID or A DIR to scroll to gt Tone or gt Pulse then press MENU SELECT There is a confirmation tone Press CANCEL to cancel Website Use this feature to view the AT amp T website address 1 Press MENU SELECT in idle mode to enter the main menu 2 Use W CID or A DIR to scroll to gt Website then press MENU SELECT 3 Press CANCEL to cancel 29 Telephone operation Making answering and ending calls Making a call Using a cordless handset Elapsed time e Pre
108. tory or redial list To access the directory while on a call Using a cordless handset 1 Press MENU SELECT 2 Press MENU SELECT again to enter gt Directory 3 Press WCID or ADIR to scroll to the desired number 4 Press MENU SELECT to dial the number shown Using the telephone base 1 Press A DIR to enter the directory 2 Press W CID or A DIR to scroll to the desired number 3 Press MENU SELECT to dial the number shown To access the caller ID history call log while on a call Using a cordless handset 1 Press MENU SELECT 2 Press WCID or ADIR to scroll to gt Call log then press MENU SELECT 3 Press WCID or ADIR to scroll to the desired number 4 Press MENU SELECT to dial the number shown Using the telephone base 1 Press W CID to enter the call log 2 Press W CID or A DIR to scroll to the desired number 3 Press MENU SELECT to dial the number shown To access the redial list while on a call 1 Press REDIAL PAUSE on a cordless handset or the telephone base to show the most recently dialed number 2 Press WCID or ADIR on a cordless handset or press W CID or A DIR on the telephone base to scroll to the desired number then press MENU SELECT to dial the number shown 36 Telephone operation Options while on calls Q NOTES You cannot edit a directory entry while on a call For more details about the directory see page 43 You cannot copy a caller ID entry into the directory while on
109. type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries ATS Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being

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