VOICE RECORDING SOFTWARE User Manual
Contents
1. 33 41 DEFINING NEW TASK When Add task button pressed below window is opened for this task MONTHLY BACKUP Source directory C Program Files T eknikom MAD ata Destination directory C Program Files T eknikom VRX Backup Incremental backup Perform this task C Hourly Daily C Weekly Ze Monthly C Dre time only lt Back Cancel Following informations can be defined in this window Task name Given name is also used as folder name in target directory Source and Destination directory These fields are filled automatically from the data filled in View Server settings User may change this addresses if another source or destination directory is going to be used Incremental backup When marked diffence from the last backup is added to the same backup in the destinatination directory each time task executed Frequency In the Perform this task area frequency of backup is selected Press the Next gt button In the new opened window start and end times of backup are selected TEKNIKOM ELEKTRONIK VRX User Manual v2 0 r1 Page 34 41 For weekly backup Date and time to backup start Period of backup once a week once every 3 weeks etc Weekdays of backup can be selected 01 03 2005 e i i TEKNIKOM D ELEKTRON K VRX User Manual v2 0 r1 35 41 For monthly back2. diei atu tutt a FIERI aaa LN E ES EENES 30 RECORDING THE MESSAGE E 30 VEX SORTWARE EE 31 USER INTERFACO E aaeeea ee epea E ra a E E EE EE EEA aeit 31 DEFINING NEW TASK iiiesu exci ir iid ane xS cua ich Ru a 8G DEDE UMOR Ead 34 38 MULTIPLE SELECTION EE 38 Fe E E T E 38 AN ERT e elek al e E 38 FORGOTTEN PASSWORD 5 ete ee be egen Segen egene eet RR RN MOS 38 CAN NOT COMMUNICATE WITH RECORDER DEVICE eene 38 CAN NOT RECORD eegener EE ENEE NEU 38 NOISE ON Bee Let 38 CAN NOT SEE CALLING NUMBBER eere nnne nnne annee 39 CAN NOT ACCESS VRX OVER 39 NOT RUNNING ON WINDOWS 98 eese nennen nnne nennen nnns 39 CONNECTION IS LOST AFTER WHILE eee nnne nnne 39 CAN NOT SEE CHANNELS ER ERR EE OE NES R I ES nU GENET TAN 39 CAN NOT RECORD IN FORMAT ciens nennen nnn n nnne nnne nnn 39 INTERRUPTIONS ON RECORDINGS eese nennen nennen nennen nnns 40 CAN NOT BACKUP ON OTHER COMPUTERS eese 40 REGCORDBING PROPERTIES eege ge een eae Econo d bed id Eee la ero eege 41 ABOUT VRX VOICE RECORDING SOFTWARE VRX voice recording software has been developed to use with VR series voice recorders V
3. Dentist RECORDINGS FOUND 0216 5760334 0216 5760334 98 13 14 44 00 00 43 E 05553173233 0216 5760334 07 02 2008 1385 00 03 49 wm 02163601611 Records Found 2459 Showing 321 340 Total Duration 79 39 11 Average Duration 00 01 57 Media Player En 31 Operations on PLAYER bookmark Channel Name 0216 5765283 Number 02123181923 E found recordings St 07 02 2008 13 53 37 Direction Outgoing 2 AN price discussion He 2 Record details edit field 2 price given Figure 8 As seen in figure 9 there are search parameters on the top of the window You may search the past recordings according one or more of these parameters Search Criterions 05 472 Include Start with End with Include Start with End with Direction Outgoing Calls Incoming Calls discussion 0216 5760249 Fax Missed Calls ARES Start 05 02 2008 00 00 gt ORKA End 1202 2008 24 00 gt Duration gt v 00 03 00 7 ETshow inactive Figure 9 TEKNIKOM anion VRX User Manual v2 0 r1 Page 10 41 An example about how specific search can be made is shown in Figure 9 In this example incoming calls listed made in last week on first two channels longer than 3 minutes starting with prefixes 05 and 472 with discussion remark and flagged as important Selecting the channel You may search recordings of certain channel
4. Page 5 41 CHANGING THE USER PASSWORDS The users may change their passwords by the password menu figure 4 opened clicking the 79 in the user interface Change Password Old Password Confirm New Password uem Figure 4 MONITORING MULTIPLE DEVICES IN SINGLE WINDOW With VRX software on your computer it is possible to connect or access to the recordings of the other VRXs in the same network To obtain this the VRX services in the computers should be in function and the network license keys should be entered To access the VRX programs in other computers you should click the connect button to see Xf Go the address line After typing the IP address or name of the target computer click the so the target s user interface window appears figure 5 ES VRX Client 8 AN KE Connect 65 Addresses V Help Address PublicRelations xf Go Media Store m Use 2 Channel Start Time a INNAR E760224 Figure 5 If the admin password is not blank in the target computer you should enter VARSAS TENS user name and password in the Login ES TN hA window before connecting You may x Connect yy Addresses O pe connect to as many servers as fits in the screen To switch between the windows you may just click on the related server label as in Figure 6 WP Use Media Store Factory Public Relations a Figure 6 To disconnect from a server you should select the related window and click Q E
5. caller to leave a message Anounce card must exist inside the voice recorder Contact product seller for more information Note On the Trace window Telesecretary option may be switched on off by the users on authorized lines Auto Level Control This setting is to adjust sound level on recordings User may set automatic or manual level control When checked the low and high level sounds are equalized while recording Without checking this option you may select one of 7 preset levels Record Activation Method One of activation methods is selected here Line Activity is more suitable when recording telephone lines while Voice Activity fits better for sources without DC voltage component such as audio output socket of radio receiver telephone handset transceiver audio output Line Activity VR series of voice recorders are intended to record telephone line and measures line voltage contniously When a line is selected from the upper part of window measured line voltage is shown in measurement bar figure 18 There is a trigger slide to set at which line voltage recording will start end Trigger slide should be set somewhere between voltage levels measured during on hook and off hook Record Activation Method Trigger m Line Activity C Voice Activity slide y Record Activation Method m Line Activity C Voice Activity WEN 000006 bar On hook not recording Off hook recording Figure 18 Voice Activity When
6. system directory the system should be restarted by clicking the restart button in the server control part TEKNIKOM r EEN VRX User Manual v2 0 r1 Page 19 41 After clicking the button next to Compression Format the following window appears Format Selection DSP Group TrueSpeech TM v TrueSpeech TM 8 000 kHz 1 Bit Mono You may select the compressing algorithm with the Format part and determine the parameters of the selected algorithm with the Attributes part The Driver part shows the codec used with the algorithm After compleating the selection either click the OK button to save the changes or click the Cancel button to cancel the changes you have done Recommended format DSP Group True Speech Recommended Attribute 8 000 kHz 1 Bit Mono Properties of various compressing algorithms are explaned at the end of this manual When MP3 format is selected o Attribute should be selected as 8000 Hz 8Kbps ABR MONO Otherwise it might not record properly o Live monitoring is not possible o Only one user may listen a recording at a time Automatic Delete option is used to delete past recordings after certain period You may enter a period in the Shortest record field in order to avoid short recordings which can not be actual conversation to be stored In the Beep Interval field you may enter the period of the beep sound inserted into the telephone conversation to inform the
7. 6 41 Password This field indicates if a password is assigned to the user or not Actual password is not shown A fixed number of is shown free of the characters entered for the password Admin password may or may not be defined If not defined when opening the VRX client no username and password is requested and user logged in with admin authorizations In this case users other than admin has no chance to enter their username and password so all logged in as admin To make all user log in with defined authorizations admin password should have been set Disable This feature is used to block a user to enter the system temprarly Admin can not be disabled In user edit section Type a new name to the User name field to change the user name Click the User profile pull down and select another profile Click the Password field any type a new password to change the user password Select the Disable check box to temporarly block the user to enter the system Click New button to create a new user account Click the delete button to delete a user Click the Save button to save the changes TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 27 41 E MAIL RULES VRX voice recording software is capable to send e mails according the rules you have created To create or modify rules open the window seen on figure 23 by clicking the E mail button in System Settings group see figure 1 Names of the existing regulatio
8. AN NOT RECORD o Channel lights on front panel should turn ON while recording If not check cable connections Computer should be connected to a well grounded mains outlet o Make sure Do Not Record box is unselected on Settings Channels page o Check record starting method according connected line NOISE ON RECORDINGS o Check ground connection of computer TEKNIKOM Ganon VRX User Manual v2 0 r1 ES Page 38 41 o If channel inputs are connected to the extension lines of a PBX check ground connection of PBX o In some cases it is useful interchanging cable wires of the line CAN NOT SEE CALLING NUMBER Make sure that this feature Caller ID CLIP is supported by telecom company Caller ID information is not transferred to the extension lines on most PBXs If you are recording extension lines of a PBX you can not see the calling parties number Computer should have good ground connection Check ground connection CAN NOT ACCESS VRX OVER NETWORK o You need to enter a network license key in order to access VRX over network For network license key apply reseller you purchased the recorder o Do not forget press the Save button after entering the license key See network status is OK on Network Support section on Settings General page o Port 17000 must be open on the computer in which VRX server is running Apply your computer specialist to check this o A firewall or virus protection program may in
9. After record method the rule is checked after each recording completed When selected method is As Scheduled the rule is executed in scheduled time intervals hourly daily etc SENDING E MAILS AFTER RECORD The e mail includes information such as name of the system starting time of the recording duration calling called telephone number The sound file can also be attached to the e mail if itis demanded SENDING E MAILS AS SCHEDULED Within this application e mails are sent with on shceduled time intervals Audio file can not be attached Period of the mail can be programmed from one hour to one week You may pick the days when the e mail is to be sent from the window on which the days of a week are seen Multiple day selection is possible wtih Ctrl key Besides you may define the hour the messages to be sent from the box on the right At least one hour should be selected for the selected day s The maximum of four different hours can be selected ALARMS AND SYSTEM INFO By clicking the dashed line at the bottom of the VRX client window you may see the system status and alarms if any of the system Description State Channel List Free Disk Space101204 MB 66 Device Serial Nr Capacity 240381 4 e AN ER Server Log Devices Figure 24 At the moment an alarm generated a sound is produced by VRX program The reason of the alarm is shown in red in alarm window In this example second channel of the recorder
10. Bit Mono 280 hours normal quality MPEG layer 8 kBit s 8 000Hz Mono 280 hours low quality MPEG layer 16 kBit s 8 000Hz Mono 140 hours normal quality CCITT A law 8 000 kHz 8 bit Mono 35 hours For Orka GSM 6 10 22050Hz Mono 77 hours Always this format is used for Orka regardless of selected format from the General Settings TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 41 41
11. ECORDINGS Clicking the Records button in user controls group a new page opens figure 8 to search listen add notes to the recordings or send them via e mail E VRX Client 28 Connect Mg Addresses CH Help Q Close Reconnect c Password Media Store SEARCH PARAMETERS t Include Start with End with Include Start with End with Outgoing Calls Last Week Incoming Calls Start 12 01 2008 0000F Es reram Dl5heowlnacive 8 Reset Search 177123 9 Channel Name Start Duration Phone Number Phone Book Name Note 0216 5760334 07 02 2008 14 07 37 00 00 09 0212547254 0216 5760334 07 02 2008 14 06 10 00 01 10 PR 02123581923 Phone Book 0216 5760334 07 02 2008 14 02 23 00 01 27 00902124746070 Istanbul branch 0216 5760334 07 02 2008 13 59 14 00 00 00 02422421374 0216 5765283 07 02 2008 13 58 15 00 02 20 s 02123831518 Sam s warehouse 0216 5760334 07 02 2008 13 55 15 00 00 00 amp 021253835350 Dr Jones 0216 5765283 07 02 2008 13 54 36 00 00 37 4 02123181818 0216 5765283 07 02 2008 13 53 37 00 00 47 F 02323131923 4 season export price discussi 0216 5760334 07 02 2008 13 52 25 00 01 11 021243835350 0216 5765283 07 02 2008 13 50 44 00 02 48 wm 3374934 07 02 2008 13 52 04 00 00 19 02124383535 Technical Service 07 02 2008 13 47 11 00 01 18 a 02124546020 07 02 2008 13 34 51 00 00 18 02123437340 8 13 29 03 00 00 50 wm 02124783412
12. G THE REPORTS You may save search results by clickling the button on the lower left corner Report can be saved either as a text file or CSV file Non visible parts of reports screen are also saved in the file LISTENING TO THE RECORDS To listen any recording on the list double click or right click then select Play option At this moment VRX media player see Figure 11 starts playing the recording You may also select the Play with default player option to listen recordings via Windows media player This will not work in case listening recordings from a remote computer Player controls are in the lower left and Recording details are in the lower right of the window You may listen to more than one recording sequentially by multiple selecion with CTRL key of keyboard TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 12 41 Media Player Record Details 50382 way ko Channel Name 0216 5765283 Number 02123181923 Start 07 02 2008 13 53 37 Direction Dutgoing PB Name Flag CERTUS REESEN Note price discussion bech EX update price give i eee Stop ar b ES bar KS Add bookmark Bookmarks Mute On Off Save recording Bookmark description Figure 11 As playing the recordings you may adjust the volume with Volume button or you may mute by clicking the Speaker button You are also able to listen to the certain parts by using the progress bar By right click
13. R 2 VR 4 VR 8 VR 32 VR 32C Orka Aircorder TELEmail 2 TELEmail 4 Digitized voice samples are transferred to the computer via USB connection and then processed by VRX software In this manual usage of the software explained in details with examples Hardware and software installation guides are supplied with equipments Hardware and software upgrades can be checked from the web site www teknikom com VRX Voice Recording Software allows four recording devices to be connected to a single computer When connected to the network same features can be used from any computer on the same network If computer or network is connected internet it is also possible accessing the program via internet In order to use VRX via network and or internet network license should be purchased Users should contact product sellers for network licence key VRX Voice Recording Software allows four VR devices to be connected to a single computer When connected to the network same features can be used from any computer on the same network If computer or network is connected internet it is also possible accessing the program via internet In order to use VRX via network and or internet network license should purchase Resellers can provide network license for their own customers WARNING Please read this manual carefully before installing and using Voice Recorder In order to solve possible problems during installation operation refer this manual
14. REPORTS ep Report Pun Eae petito de vee 12 LISTENING TO THE RECORDS riter etn inre ert nem cona tI d ehh eo ERR Ee 12 GRAPHICS EE 14 PHONE BOOM CRT e ME TEE 16 LISTING THE PHONEBOOK ENTRIES ec ror EE oct 16 ADDING AINEW ENTESY E 16 MODIFYING THE PHONEBOOK ENTRY cierre edt t eee ces 17 DATA EXCHANGE WITH OTHER APPLICATIONS 17 AEARM REPORTING E 18 SYSTEM SETTINGS T a A 19 GENERAL SETTINGS Ada am hos Ad A ann 19 STORAGE reira an o Hep dob obe DI REI addu Ea anes 19 NETWORK SUPPORT nentes vate gies ci ben ra ERR needy cea cele SERE UNE XE e EU HERE NEUTER ER denned 20 E Wl e 21 SERVICE GON DE 21 Se EE 21 OPERATING tei oe eine e 21 CHANNEL SETTINGS eegen Prid ett edic ede on ca Fan de indo Ei gi 21 NUMBER DEPENDENT REGORDING 12 eerte tnr Ptr Rendement 24 lis a E e n T M ME 25 USERS 5 ec seed idi nice Seed acquis ceat naa RE o UR a Y NR a Na AR 26 E MAIL Sint canvass neces eres bn wide cod ndo ode ace E DR ER 28 SENDING E MAILS AFTER RECORD hit ir e soba cae te teens 29 1 5 5 5 29 ALARMS AND SYSTEM INFO rada env Raus erui Dir SE La Eun 29 USING THE ANNOUNCE CARD Decii oat iria Fa RR ESOS 30 WELCOME ANNOUNCES i pi in etd ri Ra eii d 30
15. RX In order to export the VRX phonebook entries click on Export button to open the Window s file selection window Then specify a file name and location to save the phonebook TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 17 41 ALARM REPORTING VRX is capable to send various alarms generated during system operation to the pre programmed e mail addresses E mail account settings should have been done in advance The alarm reporting triggered in the following cases Computer start up When the user first turns on or restarts the computer USB connection lost The situation when the USB connection is off and the data transfer between computer and the device is interrupted Line disconnection This is the case if a telephone line disconnected from the recorder Low record space In case of the space on the hard disk is lower than specified amount To change the value you may enter a minimum allowed disk space in the MinDiskSpace line in VRX ini file of WRX directory Low backup space When remaining space on backup media is less than allowed minimum space TEKNIKOM CT anion VRX User Manual v2 0 r1 Page 18 41 SYSTEM SETTINGS On the left of program window under user controls group there is system settings group of controls In this group general operational parameters channel settings user authorizations and auto e mail definitions are made Remember that this page i
16. VRX VOICE RECORDING SOFTWARE User Manual Version 2 0 Revision 1 CT ELEKTRONIK www teknikom com ABOUT VRX VOICE RECORDING SOFTWARE 1 WHAT CAN YOU DO WITH 2 TMI ORRTAIN get RS 3 LEGAL WARNING iieri ki eo a cu Due dk au ug nice hu npa i c Sela v c wA Sac CR 3 SECURITY WARNING Boc nodnbondon dod oce onc facnc nionrne edo lo orn da odo n 3 NECESSARY COMPUTER CONFIGURATION nennen nnn nnn nnn nnne 3 USING VRX I 4 OPENING THE USER INTERFACE ice e perde Ernie Sip nr d OR RD aou 4 CHANGING THE USER PASSWORDS mener nere nennen 6 MONITORING MULTIPLE DEVICES IN SINGLE 6 SAVING SERVER ADDRESSES 3 nra sunu ynnk 1 inis S aRu ain 7 MONITORING THE CHANNELS onini nocere on e Doe i nanna 8 REAL TIMEMONITORING 11 trie preset cosy Gr gente eder reser nece prp dep pna 8 COLUMNS IN THE TRAGE WINDQONWV tiet iit ee ee EE didt 8 SMALL WINDOW gester Seege nis ent gnis ada rd o dra aid nie exi ae E Fe ll Ric 9 LISTENING TO THE PAST 8 10 OPERATIONS ON RECORDINGS eese eene nennen nenne nnn nnnnn rnnt nnn nnne nnn 12 SAVING THE
17. ber is matched with that field e f x added to the end of the number only telephone numbers checked starting with that number e To select the direction add or before the number As an example 05x represants the incoming calls starting with 05 whie 05 represants the outgoing calls which includes 05 in any part of the phone number TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 24 41 PROFILES You may create a variety of user profiles with different authorizations These profiles then used when creating user accounts You should open the below page by clicking the Profiles button in the System Settings group figure 1 The page consists of two parts as profile selection and profile edit sections Profile Name Phone Book Access Channel Access Manual Record TS admin See Update All Channels Technical service See Al Channels Marketing See All Channels Profile selection section Profile Name imn Phone Book Access All Channels Acces None Profile edit section See See Listen Channel Access m All Channels See Listen Note C Channel Basis See Listen Note Delete Manual Record Acc Update Create new profile Save modified authorizations Abort editing a profile of a profile Delete existing profile Figure 20 The profile selection window shows the list of the defined profiles of the system Control buttons at the botton of the page lets you create modi
18. ce and Telesecretary messages are stored inside the recorder and should be recorded before activating the feature To record the message open the General settings window from System Settings group as seen on the below figure Operating Mode Normal Operation BW Record Message Telesecretary Ring Count Figure 25 Select the Operating Mode as Record Message and press the Update button Start conversation on a line and obtain a silent situation Dial 991 or 992 to record welcome announce or telesecretary message respectively Then dial duration of message as 2 digits for example dial 99108 to record a welcome announce of 8 seconds A short beep is heard to inform that the recording has been started After beep signal start reading the message Another beep is generated to inform that the message recording ended The recorded messaged can then be listened by dialing 99100 for welcome or 99200 for telesecretary announces After completing the recording process change the Operating Mode to normal and press the Update button TEKNIKOM EEN VRX User Manual v2 0 r1 ES Page 30 41 VRX BACKUP SOFTWARE Backup software VRXBCKUP is provided to enable user to save recordings in a safe place and gain space in the computer s hard disk Backup software consists of two parts as SERVER and CLIENT While Server running in the background Client provides user interface window Server starts automaticall
19. dress can be written by separating with coma SERVICE CONTROL The version number of the VRX recording system is seen in this part Service starts running when computer first starts up even if VRX client did not open Because there is no other control of the service only way to restarting the service is pressing the Restart button Another way to restarting the service is restarting the computer After the service is restarted the VRX client should be closed and reopened Automatic Restart box is used for resetting the service automatically everyday at preset time This function is helpful to prevent possible blocking for the 7 24 running computers It is recommended to set the restart time one hour before the working time BACKUP If the automatic backup is already programmed the target driver of the back up is selected in this field A lower limit can also be defined for the backup media If the remaining space downs below this limit an alarm e mail is sent to the alarm target address of VRX OPERATING MODE The controls on this field are active when Announce card is inserted in VR recording device It is used for recording and testing the announces Normal Operation This option should be selected for using the announces Record Message This option should be selected to record the welcome and telesecretary announces Telesecretary Ring Count This field determines how many ring cadence will wait
20. e mail Record statistics Figure 10 TEKN KOM anion VRX User Manual v2 0 r1 Page 11 41 You may also adjust the number of recordings to be listed in one page by entering a number to the field on the right top Below the list there is a line for statistics where the total or average durations of the recordings are shown In case of not fitting the calls in one page a button for skipping pages appears on the left top of the window Columns on the recording lists Flag Marked recordings as important Channel name Name of the channel where the recording was made Start Time stamp when the recording started Duration Duration of the recording Direction type The symbols related the type of recording as All Incoming Outgoing Missed Transcevier Orka Phone number The telephone number of the calling called party or identification number of the transcevier Phone Book name The name of the dialed person stored in the phone book Note The notes that the users add OPERATIONS ON RECORDINGS After selecting one or more recordings from the list by right clicking you may see the operations can be done Buttons for these operations can be seen on the lower left side of the recording list figure 8 These functions are adding telephone number to the phonebook deleting recording saving to the disk or senging via e mail NOTE SMTP settings should be done prior sending the recording via e mail SAVIN
21. first and then call service NOTE This manual has been prepared according VRX software version 2 0 Check web site to see if newer versions of software and user manual available NOT Recorders which can run with VRX software version 2 X are stated on packing and device as Compatible with VRX 2 X Please contact product seller to upgrade from VRX 1 X to VRX 2 X TEKNIKOM anion VRX User Manual v2 0 r1 Page 1 41 WHAT CAN YOU DO WITH VRX You may record up to 80 lines simultaneously by connecting up to four devices to a single computer You may search past recordings according selected lines date amp time duration calling called number direction of call phone book name or added notes You may analyze past recordings with variety of graphic analysis tools and share with colleagues Program works invisible as Windows service User interface can be opened whenever needed Unauthorized access to recordings and settings prevented by multilevel multiuser password structure Channel basis Record if feature allows recording of calls to from certain numbers Channel basis Do not Record if feature prevents recording of calls to from certain numbers You may monitor ongoing conversation With optional network license via intranet internet you may o Reach all settings o Monitor ongoing conversations o Search past recordings etc You may select one of different compression algorithms includin
22. fy or edit profiles Multiple profiles can be selected by holding Ctrl button pressed NOTE Admin profile can not be deleted Profile Name Any name can be given to new or existing profile except admin profile Phone Book Access One of three authorization levels can be given to a profile None Users based on this profile has no right on phone book See This group of users can see the phone book but cannot do any modifications See Update The user may view and make changes add or delete names and numbers on the phonebook Channel Access Settings determine which authorities the profile will have on which channels If All channels are selected the profile will have the same authorization on every channel NOTE The authorizations set for All channels will also be valid for the channels of the devices that will be connected in the future TEKNIKOM CT anions VRX User Manual v2 0 r1 Page 25 41 Selecting the Channel basis option will allow to give different authorities to the users on different channels The box as seen on figure 21 will appear showing profile s authorities on each channel Channel Access 0216 5760334 D None 0216 5765283 0533 9554136 Fet 1 See 2 See Listen 0216 5760249 Fax 4 See Listen Note Dele Figure 21 After selecting the channel to be authorized multiple selection is possible select the level of the authorization on the left C
23. g MP3 With E mail options o Alarms automatically sent to programmed addresses o You may define different e mail rules Whenever a rule matches VRX automatically sends e mail to the receipants For example call to from a certain number calls of last week calls between certain hours o You may define same or different address es for each rule With automatic backup facility you may save a copy of your recordings to another folder computer and or CD DVD at scheduled time intervals You may add multichannel telesecretary function with optional Anounce Card You may start recording any time you want with manuel recording feature TEKNIKOM anion VRX User Manual v2 0 r1 Page 2 41 IMPORTANT LEGAL WARNING Monitoring and recording of telephone conversations is under user s responsibility Read license agreement during installation and return purchased equipments if you are not agree with terms System has BEEP injection feature to the lines to inform parties about the conversation is being recorded It is strongly recommended users not disable beep adding feature Additionally if warning message is needed to paly when incoming calls answered recorder should purchased with optional announce card SECURITY WARNING Recordings are stored in computer s HDD as WAV files Consult computer specialist to prevent local network users access to recordings NECESSARY COMPUTER CONFIGURATION CPU Up to 8 channel syste
24. ing the Volume slide you may select the channel of your sound board BOOKMARK The marks on the recordings are shown by numbers along the progress bar Use jump buttons for easy jumping between bookmarks click bookmark to edit description and right click and select Delete to remove bookmark NOTE When MP3 is selected as compression algorithm only one user may listen a recording at a time TEKNIKOM CT anion VRX User Manual v2 0 r1 Page 13 41 GRAPHICS The graphics of VRX are designed to analyse the past recordings in terms of traffic and efficiency You may open the graphics page Figure 12 by clicking the Graphic button in User s control y ww E x lektronik Graphics design page Se a Last week days Aircorder 3 ORKA 2 Missed Call tds n 00 01 04 05 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 Monday Tuesday Thursday Friday Last month directions Last month date basis 200 prm o e e e e a 5 8 a D 18 01 2008 22 01 2008 24 01 2008 28 01 2008 30 01 2008 05 02 2008 07 02 2008 11 02 2008 13 02 2008 Figure 12 There are four quadrants on the page You may design and place graphics depending on what you want to analyse Clicking right on the each quadrant the below menu appears Recorded graphics To select one from previously designed graphics Save Saving the graphic to the disk in desired format B
25. isten past recordings Graphical analysis Phone Book administration System Settings General settings Channel settings Managing user profiles Managing users Managing e mail rules On the left side of the VRX program window there are buttons for selecting which operation to take These buttons are set as two groups Use and Settings Clicking the related button the next window appears User Controls This group allows the use the program within authorization limits System Settings This group is to administrative settings of the system This group of settings are only visible to the system administrator Figure 1 VRX User Manual v2 0 r1 4 41 When the VRX client first starts the trace window Figure 2 appears directly E vRX Client 22 Connect W o Help Q Close e Reconnect Password Media Store z K Use 2 A Channel Start Time Duration Di Digits Name 0216 5760334 10 53 25 00 16 04 03704245655 Trace 0216 5765283 0533 9554136 0216 5760249 11 09 22 00 00 07 4102575 Accountist Records eS Graphics Phone Book o Setti Y Figure 2 If program is being used with password protection the user entry window figure 3 is opened After entering the user name and password the trace window is opened User Name Password L Change Password Figure 3 TEKNIKOM r CD LEKTRONIK VRX User Manual v2 0 r1
26. itmap WMF or Extended WMF Print Make hardcopy of the graphic Zoom in Zoom in to the graphic view Actual size Changing back the graphic size to its default size Zoom out Zooming out the graphic view Full Screen Showing the graphics in full screen mode Refresh Updating the graphic by incoming data changes In order to design a new graphic or modify the existing one click the button upper right corner to open the graphics design page seen on figure 13 TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 14 41 Name Last month days of week Close design window Date Basis Channel Basis f v Horizontal axis selection Graphic type Date time range of graphic Vertical axis duration count onday ay Weekday selection Saturday Channel selection Sunday Direction Type selection Adding 3rd dimention day channel direction Setting graphic as private public Recorded Graphies Last month channels Last month date basis Last month days of week Last month directions Last month hours Last week days List of designed graphics Last week directions Figure 13 You may save modified graphics with the same name or save as a new graphic by changing the name Once new graphic is designed and saved or modified you may drag a graphic from the list and drop on to desired quadrant You may also select new graphic from right click menu of re
27. k Update button to save changes Pressing the Cancel button or selecting another entry or opening another page will cause the loss of the changes DATA EXCHANGE WITH OTHER APPLICATIONS VRX allows the users to retrieve phonebooks stored in other programs such as Outlook Express Outlook Excel Transferring the VRX s phonebook to other programs or to other VRXs is also possible Transfer is realised with Import and Export buttons as seen Figure 15 fC L1 5 ite e Reset Import E Export Name Numbers Note E Mail Addre Abrielle 5332348073 Accountist 4102575 Anki Hertz 2122451621 Ashley 49340019 Company Lawyer ashley lawoffice net Figure 15 Before importing phonebook a Csv file must be created from the source program While creating a Csv file the following field names should be seperated with e Name Only name or with surname e Surname If the surname is saved seperately it is written here VRX uses the surname combining with the name e Number s Phone number is written here If there are more than one number they must be written by seperating with e E mail address e Company name This field is not used in VRX e Address Important character should not exist in any part of the fields to prevent data corruption To transfer the data to VRX click the Import button and from the opened browser page locate the CSV file then click Open and transfer the phonebook to V
28. lated quadrant TEKNIKOM enl anion VRX User Manual v2 0 r1 Page 15 41 PHONE BOOK For operations in the phonebook you select the Phone Book button in the User Controls group and open the page as seen on Figure 14 j Import Export Name Numbers Note E Mail Address Abrielle 5332348073 Accountist 4102575 Anki Hertz 2122451621 Ashley 49340019 Company Lawyer ashley lawoffice net Cara 33761092 Chief of sales Henry Dickins 34898751 Herbie Mancini 003976768987 7 00397879879 Intercont Transport 2400138153 They have good service info intercotrans com 27 North str Jansen Dirk 3861193 John Derek 5757801 extension 572 derek westnet com Natalie 4905429 Technical service 2422419846 Chief technician Paul Telecom supplier 6125503542 Enter phone number then Tasks 90256333 Fill necessary fields to be added press this button Tuler Hens 123377212122 m T b z a pom Te D New it Delete Update x Cancel Number s 5332348073 LN 3 Finally press this button to save phonebook entry Figure 14 You may add more then one number for a single name The names existing on the Phonebook are shown in search reports and trace window LISTING THE PHONEBOOK ENTRIES All entreries are listed when the Phonebook is first opened Phonebook listing can be filtered according name and or telephone n
29. lick the Update button or the Cancel button to save or abort the changes made Manual Record Access This setting defines the user authorization to make manual recording The user who is authorized to start manual recording can start recording by clicking the manual record button Telesecretary Access This option determines the user authorization to activate telesecretary feature The recorder must have announce card installed to run this function USERS User accounts can be created based on user previously defined user profiles To create a new user or modify an existing user open the below page by clicking the user button in the System Settings group figure 1 On user selection section top half of the page existing users and assigned profiles listed Disabled users also indicated On user edit section bottom half of the page selected user properties can be edited or new users may be created User Name User Profile Password DS admin admin mme john admin 0000000 mee nancy Marketing J smith Marketing mme eric Technical service ez User select section User edit section Figure 22 Columns on the user selection section User name Name that the user will use to enter the system User profile Profile that determines the user s authorizations Password Password of the user to enter the system case sensitive TEKN KOM r CT VRX User Manual v2 0 r1 Page 2
30. ms Pentium Ill 450MHz or better For higher capacities Pentium IV 1 5GHz or better MEMORY Up to 8 channel systems 256MB For higher capacities 1GB USB PORT 1 1 or 2 0 OPERATING SYSTEM Windows98 ME XP XP Pro Windows2000 or Server2003 DISC CAPACITY 20MB free space required for program itself Necessary space for recordings depends of the application 35 thru 280 hours of recordings stored in 1GB disc space according selected compression algorithm BACKUP Any storage media can be used A network device can be used as backup device if connected to a network Network license is not necessary for this TEKNIKOM anion VRX User Manual v2 0 r1 Page 3 41 USING VRX VRX is a client server type application and consists of server and client Server runs at the background invisible and starts running automatically each time computer starts up and performs recording database update e mail sending etc Client provides user interface and should be opened when necessary You may search and listen the recordings administrate the system via this user interface When you need to access recordings via another computer over the network this program VRX EXE should be loaded to the other computer OPENING THE USER INTERFACE VRX Client S en D Media Store es Graphics Phone Book anion ELEKTRONIK Given Site name User Controls Channel tracing amp Live monitoring Search amp l
31. n to the channels in real time you should press the Trace button in user controls group figure 2 Each channel is shown as a single line in the opened page The channels being recorded are highlighted with bold lines and duration counter increments REAL TIME MONITORING To listen to an ongoing conversation you should click on the speaker symbol in the channel s line You may click the same button to end listening While listening you may switch directly to another channel If speaker button remains pressed at the end of conversation the listening process continues with the new conversation NOTE Real time monitoring is not possible if the compression method is selected as MP3 COLUMNS IN THE TRACE WINDOW Important During the conversation you may click this column to mark the conversation as important This flag then can be used as a parameter when searching past recordings Channel Given name to individual channels Starting time The time when the conversation starts Duration Elapsed time after the recording starts Direction type In this column type of call is indicated with symbols Incoming call Outgoing call Missed unanswered call Microphone recording TT Wireless comm recording Number The phone number of calling or called party depending on direction of call Name If the phone number exists in the phone book corresponding name shown in this column You may open the phone book page by do
32. nnected recorder s Below table can be used as a reference for selecting the appropriate computer hardware Capacity Processor Memory Up to 8 channels Pentium lll 450MHz 256Mb Up to 32 channels Pentium IV 1 5GHz 512Mb For higher capacities Pentium IV 2 5Ghz 1Gb CAN NOT BACKUP ON OTHER COMPUTERS Valid username and password should entered to the VRXBCKUP service when another computer on the network selected as destination directory In order to do this right click the VRX Backup Service in the Administrative tools Services Open Properties and select Log On tab Fill in the This account and Password fields VRX Backup Service Properties Local Computer 2 xl General Log Recovery Dependencies Log on as Local System account a Allow service to interact with desktop This account Browse Password Confirm password a fou can enable or disable this service for the hardware profiles listed below Hardware Profile Service Profile 1 Enabled Enable Disable Cancel Apply TEKNIKOM CD LEKTRONIK VRX User Manual v2 0 r1 Page 40 41 RECORDING PROPERTIES RECORDING BAND WIDTH For the phone recording devices of VR serial Telemail and Aircorder 300 3400Hz For Orka 100 11000Hz DURATION OF THE RECORDING IN 1GB DISK SPACE For the phone recording devices of VR series Telemail and Aircorder DSP group True Speech 8 000 kHz 1
33. ns are seen on the rules list section You may select the regulation to be modified or click the New button to create a new rule and fill the necessary fields in the rule edit window To save the changes click the Update button or click the cancel button to quit without saving Rule Name Active E Mail Execute international calls info mediastore com steve abc com Scheduled special service calls steve abc com info def com After Record weekly report info mediastore com As Scheduled Rule selection section eam Rule edit section Numbe sNames B a Execute IT After Record According 1 New it Delete Update Cancel Figure 23 Disable Rule Checking this box prevents VRX to send e mail if the rule occurs It is used to temporarly disabling the regulation insead of deleting Rule Name The new rule name is entered or the name of the existing regulation in the field can be modified E mail Target address should be typed to this field You may enter multiple addresses by separating with Numbers s Name s This field is used to create the rule for calls including certain numbers Time Range Rule is applied to the recordings made in specified time range Call Duration This field is used to select the recordings according the duration TEKNIKOM r D ELEKTRONIK VRX User Manual v2 0 r1 Page 28 41 Execute The rule has two running methods In
34. o To select a group of items select the first one then select the last one by holding Shift button pressed LOG FILE VRX server program keeps many information in a log file These are system open close times users logged in out file play delete etc Log file resides under DATA directory where program installed TROUBLESHOOTING FORGOTTEN PASSWORD System administrator user id admin may give a new password to any user Nevertheless when admin password is forgotten there is no way to give a new password In such a case you may call manufacturer and get a one time usable password Once you log in the VRX then you may assign a new password to user admin then the others CAN NOT COMMUNICATE WITH RECORDER DEVICE Communication status between computer and VR device can be monitored from the on light on front panel During normal operation light should remain steady on If on light is flashing VRX Service program may not running To check the server If you are using one of Win98 ME SE operating systems press the Ctrl Alt Del button on keyboard to open the Task Manager and see if VRXService EXE is running If not try to start program by clicking shortcut on the desktop If you are using one of Windows 2000 XP or Vista operating systems open the Control Panel Administrative Tools Services and see the status of VRX Recording System If not working right click that line and select Start C
35. or you may select Close from the server s right click menu TEKNIKOM CD LEKTRONIK VRX User Manual v2 0 r1 Page 6 41 NOTE To access to the recordings on a computer via internet be sure that The computer is connected to the internet The recording devices connected to the computers have network support The modem has a static IP The modem s port number 17000 device is directed to the connected computer For further information you may contact equipment supplier SAVING SERVER ADDRESSES VRX program has address book in Server Addresses order to keep information about various sites With auto log in feature automatically connecting Media Store Name Sege to certain sites is possible Public Relations actory zm To open the address book click dress Vase on the top of VRX client program You may enter the IP addresses of the remote sites To connect to the computers on local network you may enter the name of the computer User Name ohn Password Besides the user name and password should also be entered for each site You should mark the Auto Connect on Startup to connect automatically to the sites E Auto Connect on Startup After adding each recording you r Vi D should click Save button Show on startup Connect New Save Delete Close TEKNIKOM CD LEKTRONIK VRX User Manual v2 0 r1 Page 7 41 MONITORING THE CHANNELS To monitor or liste
36. parties about the call being recorded The period is common for all channels however beep insertion can be disabled channel basis see channel settings NETWORK SUPPORT In this part there are 4 columns showing the capasities of the devices connected to the computer and information about network support In the fist column the serial numbers of the devices connected to the computer is seen The second column is for Network License Key The license key is necessary when VRX is going to be used over intranet internet If more than one recorder is connected to a computer network support works only if all license keys entered To obtain the Network License Key you may apply product supplier The status of the device s network support is shown in the Status column as Y or X If product has purchased with embedded Network License this field appears marked with v The fourth column shows how many line capacities the device have NOTE If recorder is purchased with embedded license key status immediately becomes Y so there is no need to enter the license key TEKNIKOM anion VRX User Manual v2 0 r1 Page 20 41 E MAIL SETTINGS A valid e mail account information should be entered in related fields so VRX will use this account while sending alarm mails or user defined info mails Alarm mail target address should be written into the Alarm E mail To field VRX sends system alarms to this address More than one ad
37. s by selecting from the list in the left If you wish to search among the channels of previously connected devices click the Show inactive box to see all channels of all devices ever connected to this computer Date You may list the recordings according to predefined dates such as Today Yesterday Last week Last month Last year All You may enter any date range to refine the search Direction type You may also list the calls according to the type of call by selecting one of the options All Incoming Outgoing Missed Transceiver Orka Number In order to search the calls made to or from certain phone number you should type the number in the related field You may also type more than one number seperating with comma You may also add criteria for the numbers such as Start with End with or Include Name You may search the calls according to the names stored in the phonebook You may also type more than one name seperating with comma Besides you can also search as Start with End with or Include by typing one part instead of the whole name Note This field is used to search recordings according added notes You may enter whole or necessary part of the note Time range This option is to search through a specific time and date range You should enter the starting and ending dates times into the Start and End fields to refine your search Duration You may search recordings according
38. s visible only those logged in the system with admin authorization IMPORTANT Any change made in this page should be saved by clicking the Update button Opening another page without saving will cause to lose the changes made GENERAL SETTINGS In general settings group Figure 16 you may set parameters related to general operations After making necessary changes click the Update button to save the new parameters Device Serial Network Key Status Capacity bere E 240128 SE St Fome DSP Grou zeg Shortest Record Sec Sec E mail Settings Service Control Hox maiimediastorecom SeseVeson2017 D Restan Automatic Restart 08 00 E Mail test mediastore com B Normal Operation User Name test m cn fe Password Alarm E mail To info mediastore com v Test Record Message Telesecretary Ring Count Figure 16 This window consists of six sub divisions as Storage E mail Settings Network Support Service Control Backup Operating Mode STORAGE You may give a name for the location where voice recorder is connected to Name should be entered in the Server name field Names of different services are displayed in the Tab caption of each Figure 6 The directory where the recordings are kept is entered to the System directory field This directory may only be changed if there is no recorder connected to the computer After changing the
39. seems disconnected TEKNIKOM anion VRX User Manual v2 0 r1 Page 29 41 USING THE ANNOUNCE CARD VR 2 and VR 4 voice recorders with annunce card inside have both welcome announce and answer phone telesecretary properties These features can be set line basis A message not exceeding 25 second can be recorded both for the announcer and the answer phone WELCOME ANNOUNCE This option is used to inform the callers that the conversations are being recorded In this mode welcome announce is played automatically when the call is answered No acounce is played on the outgoing calls Welcome anounce can be activated in System Settings Channels window on channel basis TELESECRETARY This mode of operation turns the voice recorder to an auto answer phone In case that an incoming call is not answered after certain number of rings the line is answered automatically and the telesecretary announce is played At the end of the message the beep sound is given and the line remains open for 25 seconds to allow callers leave a message The recordings can be searched and monitored from the recordings interface of the VRX software Moreover the message can be sent via e mail to a particular address by defining as an e mail regulation Telesecretary feature can be activated from the Trace window by authorized users or in System Settings Channels window on channel basis RECORDING THE MESSAGE Welcome announ
40. terrupting the conection between the client and the server NOT RUNNING ON WINDOWS 98 If VRX program does not work on a computer with Windows 98 operating system load and install MDAC 2 8 application from Microsoft web site CONNECTION IS LOST AFTER WHILE Lost connection is identified when channels disappeared on Trace window and or abnormal flashing of B light on the recorder device In this case o Change USB port on computer o Open Device Manager Universal Serial Bus on windows Right click the driver which belongs computer s main board Open Advanced tab and check Disable USB error detection box CAN NOT SEE CHANNELS If you can not see channels on Trace window despite communication looks good between computer and device it is possible the port used by VRX could have been disabled by a virus protection or firewall program To solve this problem apply your computer specialist CAN NOT RECORD IN MP3 FORMAT In order to record in MP3 format Lame MP3 codec should have been installed in your computer VRX voice recordingn software copies necessary files under C Program Files Teknikom VRX Others Lame directory TEKNIKOM EEN VRX User Manual v2 0 r1 ES Page 39 41 If you need to install codec right click the LameACM inf file in this directory then select Install option INTERRUPTIONS ON RECORDINGS Computer hardware should selected according the capacity of the co
41. the system before answering incoming call CHANNEL SETTINGS To make settings per channel basis click the Channels button in System Settings group see Figure 1 to open the page as seen on Figure 17 Selecting a channel from the list will let you view and change the properties in the lower half of the page When finished click the Update button to save the changes permanently TEKNIKOM KTRONIK VRX User Manual v2 0 r1 Page 21 41 Channel Channel Name Record According Sep Rec Do Not Re Beep War e tp 240381 01 0216 5760334 Line Activity 0 v 240381 02 0216 5765283 Line Activity 0 v v 240381 03 0533 9554136 Line Activity 0 240381 04 0216 5760249 Line Activity 15 Channel selection window C Show Inactive E Line Activity Voice Activity Divide iEn 05961234567 Donot Record if LR ER Update Ux Channel edit window Figure 17 Multiple selection is allowed to set certain parameters to the same value of multiple channels However in this case name of the channel cannot be changed You may see and edit channels of previously connected now disconnected recorders by selecting the Show Inactive check box IMPORTANT Save modifications made on a channel by pressing the Update button before selecting another channel Channel The hardware identity of the channel is seen here and can not be changed This number consists of two parts On the left of the n
42. to the length of the conversation Flag You may check this option to list only calls marked as important Reset This button is used to return to default search parameters After setting the search criterias clicking the Search button the recordings are listed as seen on figure 10 Clicking the Reset button you may clear all search parameters to default values Firstpage Total pages Prev page Nextpage Lastpage recordings per page u 172123 5 20 Channel Name Start Duration Phone Number Phone Book Name Note a 0216 5760334 07 02 2008 14 07 37 00 00 09 P 0212547254 0216 5760334 07 02 2008 14 06 10 00 01 10 4 02123581923 0216 5760334 07 02 2008 14 02 23 00 01 27 wm 00902124746070 Istanbul branch 0216 5760334 07 02 2008 13 59 14 00 00 00 amp 02422421374 0216 5765283 07 02 2008 13 54 36 00 00 37 02123181818 7 0216 5265283 07 02 2008 13 53 37 00 00 47 02323131923 4 season export price discussit 0216 5760334 07 02 2008 13 52 25 00 01 11 021243835350 0216 5760334 07 02 2008 13 28 03 00 00 50 um 2124783412 Dentist 0216 5760334 07 02 2008 13 14 44 00 00 43 05553173233 0216 5760334 07 02 2008 13 05 33 00 03 49 um 02163601611 NPI n70275nn 17 62 71 nin nne AA ss no0124RAEnnm 219 gt S H ecords Found 2458 Showing 321 340 Total Duration 79 39 11 Average Duration 00 01 57 ES S Fi Delete Save recording K Sava tie list Add to phonebook Send via
43. uble clicking to the name d Speaker Click this button to monitor ongoing conversations Auto Answer mode This mode can only be activated if voice recorder is equipped with announce card When active incoming calls on that line are answered with a welcome message so that the caller may leave a note The users with authorization levels of 3 or 4 are allowed to activate the auto answer mode Bookmark You may mark the critical moments of conversations as being recorded This is helpful to find that important moments in long conversations when listening 90 Manual Recording This function is used for on demand recordings Clicking the button will start the recording while as re clicking will end the recording session TEKNIKOM anion VRX User Manual v2 0 r1 Page 8 41 SMALL WINDOW MODE In order to see only the necessary fields you may E Client minimize the VRX client To switch to small window mode you should click the icon the right top of the client window as seen figure 7 i Media Store To switch back to previous mode you may click the icon on the right top of the window After connecting to the remote centers the channels of 4 Channel Sid ao each of them may be monitored in small window 0216 5760334 0216 5765283 0533 9554136 0216 mode 0216 5760249 Figure 7 TEKNIKOM CD LEKTRONIK VRX User Manual v2 0 r1 Page 9 41 LISTENING TO THE PAST R
44. umber To achieve this write whole name or necessary part to the field above the Name column then press the Filter button For example if TE or te is written names such as Teknikom Technician Stephan are listed Clicking the Reset button beside the filter button will erase the fields and all entries on the Phonebook will be listed again In similar way you may type the number whole or partial to the field above the Numbers colomn ADDING A NEW ENTRY To add a new entry to the Phonebook you should pres the New button on the left bottom to open a blank entry After filling the necessary fields click the Update button to save the entry You may also add Phonebook entries thorugh selecting the number in the page where the recordings are listed You should simply right click on the number and select the Add to Phonebook from the menu TEKNIKOM r anion VRX User Manual v2 0 r1 Page 16 41 MODIFYING THE PHONEBOOK ENTRY Select the entry to be modified with left click The details about the enrty are shown in the bottom of the page To add a new number type the number into the box then click the Add button Several numbers can be added by repeating the same process To delete a number select the number from the numbers list and click the Delete button To modify an existing number select the number and click the Edit button After completing the modifications on the entry clic
45. umber the serial number of the device where the channel is connected is seen while channel sequence number is seen on the right Channel name This name is used in reports and tracing window When the device is first connected to the computer the serial number of the device appears here Any name can be given to channels as long as not repeated in the system Divide If this box is selected the recordings are divided into the parts in specified periods The sequence number and division are automatically added to the notes part of the divided recordings to ease the search BEEP While Record This box should be checked to inject periodic beep sound to the parties in conversation to inform that the conversation is being recorded Period of the beep sound is set common for all channels in general settings ATTENTION Removal of the beep sound might result liability of the system administrator owner against law Warning Message Checking this box enables automatic wellcome message play when incoming call answered Anounce card must exist inside the voice recorder Contact product seller for more information Telesecretary This option turns VR series voice recorders to autoanswer system When incoming call not answered before pre programmed number of ringings the line is automatically answered After telesecretary anounce played line is kept open for a while to TEKNIKOM Qe KTRONIK VRX User Manual v2 0 r1 Page 22 41 allow
46. up Date and time to backup start On which days of the month to backup On which months to backup can be selected i Edit Task aaaag TEKN KOM D ELEKTRON K VRX User Manual v2 0 r1 Page 36 41 By pressing the Next gt button last window is opened In this window date and time selected from which backup is to start Recordings earlier than selected date and time are not backed up x Select the time and day you want this backup to start from If it will backup all data until task start time leave it empty From date FEE DI Time After completing all settings for new task by pressing the Finish button new task is added to the Tasks window as shown below ae 1 1 Iv Bl 13 MONTHLY BACKUP At 10 00 on day 1 of every month starting 01 09 2005 Never 01 10 2005 10 00 If check boxes left to task lines unselected backup task is temporarly suspended until box is checked again TEKNIKOM D ELEKTRONIK VRX User Manual v2 0 r1 Page 37 41 HINTS MULTIPLE SELECTION Multiple selection saves time and reduces error risk when you need to take the same action on different objects such as channel name user profile phone book entry In this manual it is indicated where multiple selection is allowed o While holding Ctrl button click items to select deselect in the list windows Selected items displayed with dark background
47. ver 2 Refresh window 3 Add new task 4 Delete an existing task 5 Edit an existing task Action View Help In the Action menu there is Direct backup function as extra Refresh tasks F5 to the above listed functions ER add task ENIMS Direct backup lets user to make momentary backup without 2 Edit task preprogramming Remove task Ctrl Del In the View menu selection buttons exist to switch between Tasks and Running threads windows Direct backup Ctrl B Remove thread View Help Logs button switches activiy FS Tasks redisplay section at the bottom half of the connect ei window Disconnect Ctrl F4 E Running threads T Logs Server settings Below window opened when Server settings pressed In this window default source and destination directories are selected Most frequently used directories should written here TEKNIKOM r D ELEKTRONIK VRX User Manual v2 0 r1 Page 32 41 I x Default source directory c Program Files T eknikom SV RASD ata Default destination directory c Program Files T eknikom NV Rx Backup Cancel NOTE If a CD DVD drive selected as destination directory media to be used should formatted suitable for windows drag amp drop feature before using with a program such as or DirectCD TEKNIKOM Saal D ELEKTRONIK VRX User Manual v2 0 r1 Page
48. voice activating method is selected current voice level is shown in the measurement bar Trigger slide should be positioned clear above the signal level of no conversation state and below the average signal level during conversation figure 19 Record Activation Method Trigger slide TT Line Activity m Voice Activity measurement 5 d Silence Duration Figure 19 Recorgind ends if signal level remains below trigger level for specified period in the Silence Duration field Do Not Record Nothing is recorded on this channel if this box is checked Should be checked to prevent false alarm generation for not connected channels TEKNIKOM anion VRX User Manual v2 0 r1 Page 23 41 NUMBER DEPENDENT RECORDING There are two fields to record or not to record conversations according calling called telephone number Do not Record if This field is used to prevent recording conversations to from certain numbers Record if This field is used to override the numbers written in Do not Record if field If 05 is written in Do not Record if field and you want to record calls to from 05991234567 write this number to the Record if field No call is recorded starting with 05 except written number In both fields e More than one number can be written by seperating with coma e If the phone number talked to includes or starts with one of the numbers written in the field it is considered that the num
49. y when computer starts up and handles scheduled backup tasks Client window is used to create remove or modify a task Immediate backup can also be initiated via client USER INTERFACE Below window is opened when VRXBCKUP shortcut double clicked on the desk top BEE Action View Help BE locathost 10333 rs 3 Nam Schee pst Run Time Newt Run Time Logs Clear logs a Client window horizontally splitted into two parts Scheduled tasks listed in the upper part Lower part lists all actions taken by the server Button pair marked with 2 lets user switch between initial window and running tasks window At first opened client is not connected to the server User should press the Connect button marked with 1 in the picture to connect to the server In order to connect a server on another computer write the IP address to the address space left to login button Once client connected to the server below window appears TEKN KOM CD LEKTRONIK VRX User Manual v2 0 r1 Page 31 41 f vex Backup erene Ais Action View Help WI ilocathost 10333 Ska ENZ I OAR Schedue f f 1 ll bes e 13 MONTHLY BACKUP n 10 28 on day 1 of every month starting 01 09 2005 Never op 10 2005 10 28 Logs Clear logs 19 03 2005 10 28 50 localhost 10333 Connected to server x Button functions are as follows 1 Disconnect from ser
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