4 Channel Surveillance System Manual
Contents
1. Network Time Protocol NTP Service Select to enable disable NTP service Server Address currently supports three servers including time windows com time nist gov and pool ntp org Time Zone Set the current GMT time in your region Note The above changes will be available only when DVR unit is connected to the internet When NTP function is enabled the system will calibrate the time every 00 07 50 and every time system starts up 20 4 9 2 Users Log Search Parameter Maintain Disk Manage Remote Login Rotate Control Manual record Backup Live Playback PTZ control 1 The DVR unit supports up to seven users with one Admin account 2 Select the account you wish to edit and click Edit button User name Enter a maximum of eight characters Only numbers supported Admin is authorized to set common user s authority Click the check box for the user account you wish to customize and select Permission to enter the interface as shown allow user to check the entire system log allow user to set all parameters allow user to update version recover device reboot and shut down allow user to manage and control the HDD allow user to remotely login to the DVR unit to view security footage allow user to set rotate command allow user to manually start stop record Set the channels the user can backup Set the channels the user can live view Set the channels the user can playback Set PTZ2. record the best image but use the highest amount of hard drive space 11 CU 1 e 4 5 Search 4 5 Search To access the Search settings select Search from the main menu Choose the tabs at the top to switch between sub menus The Search menu provides access to playback recordings and backup to flash drive 4 5 1 Record Search Record Search is a search of all events by month It is useful to browse footage if you do not know the exact day or time 1 Set the CH to search 1 4 or all 2 Change the Search Date to the date to search 3 Click the Search button 4 If you know the time of the incident enter the Replay Time and press Play Record State this section is separated between day view by month on top and the hour view by day on the bottom After pressing Search any recorded events during the day or month will appear on the calendar Green events represent manual or scheduled recordings and Red events represent Alarm or Motion events Clicking a day of the month will change the hour display Clicking an event in the hour display will bring you to the channel selection screen Check the channels you would like to view and press play Note only the channels with recorded footage will play an image Example would like to view footage of cameras 1 2 3 4 recorded around 9am on March 10th 2013 1 Set CH to ALL 2 Change the Search Date to 10 03 2013 3 Click Search 4 In the hour display of
3. This product is warranted against defects for a period of One year If the product is faulty Winplus will repair or replace the product at its discretion at no cost to you provided the product has been used in accordance with instructions provided The benefits under our Warranty are in addition to other rights and remedies under consumer law in relation to these goods Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Winplus Australasia Pty Ltd PO Box 537 Bayswater Business Centre Vic 3153 1300 663 907 35 E D e E
4. Warning P Are you sure you want to change the settings for thes zone Gy ea _ Enter your DVR unit s IP address again and press enter Click the ActiveX installation box and choose install The software will automatically download and install 26 Windows 8 and Windows 8 1 Add the DVR Website as a Trusted Site The below steps must be followed to allow you to login directly to the DVR using Internet Explorer on Windows 8 and Windows 8 1 On the Security Tab select Trusted Sites and press the icon LET 41 e accen HERE se E Soe aes T m L du T mma um m mre 1 cam i RUIN LT ILI FE wm aue diee 1 Uncheck the tickbox for Require server verification shown below fu ie ee ad ee ee dr re Eee June ed ume he PETE scam T Ta TOC Eo aa T see nae Far ad IPs Enter the IP Address for the DVR and then click Add to add it to the Trusted Sites list DA Lie ek et oie i Aj pitri Fus Fur pecury LH ee en ee neri jE he 5 qu 4 sis 1172 UEL 239 IE 14 225 27 i j i e Windows 7 Windows 8 Windows 8 1 Internet Explorer 11 Compatibility Settings Internet
5. e 7 1 Troubleshooting Can delete a single recording For security reasons you cannot delete a single event To erase any footage you must format the entire hard drive 7 2 Glossary of Terms DVR The main unit is a DVR or Digital Video Recorder It has all of the smarts to detect motion record playback and connect to the net CCTV CCTV or closed circuit television uses video cameras to view on a monitor The DVR can then be used to record the images Camera The connectors used by the DVR and cameras are camera connectors They are quick turn and attach or release connectors Night vision The cameras are equipped with infrared LEDs which emit light the human eye cannot see which allows vision in low light or night vision PTZ Control Some higher end cameras are equipped with PTZ or Pan Tilt Zoom functionality When connected to the DVR the DVR can be used to Motion Recording The DVR is equipped with motion detection technology When enabled if motion occurs in the vision of the camera the DVR will begin recording 32 1 e cocoon PENERE 8 DVR Specifications Video Compression Video System Operation System Video input Video output VGA Resolutions HDMI Resolution Audio input Audio output Display Resolution Speed Record Resolution Speed Recording Modes Playback Channels Network HDD interface Multiplex Operation USB PTZ Control Mobile Surveillance Power
6. the PTZ camera operates Please check the PTZ camera specs or manual for this information Data Bit Stop Bit Parity amp Address Check your PTZ camera documentation for this information and select the correct setting Cruise Also known as Patrol mode Select to enable disable this feature 19 4 9 System To access the System menu click System from the Main Menu System contains controls to setup the date and time as well as user accounts and version information 4 9 1 General The General Setup interface allows you to setup general settings such as time and date language and day light savings settings Date Display the current date Click on the digit to change the date Time Display the current time Click on the digit to change the time Date Format Select desired date format from the drop down list Time Format Choose between 24 hour or 12 hour time format DST See next section for DST Day Light Saving settings NTP See next section for NTP Network Time Protocol settings Language Choose desired language for user interface Menu Time Out Set the automatic exit time if no activity is detected in menus Day Light Saving DST Setting Day Light Saving Time Select to enable disable the Day Light Saving function Time Offset Select offset for DST Daylight Saving Time Mode Switch between week mode or date mode Start Time Set the start time of Daylight Saving End Time Set the end time of Daylight Saving
7. 4 Cruise Start Stop Toggle PTZ camera cruise mode on or off Must have PTZ camera not included installed and connected 5 Zoom While in single camera view click and drag a box to zoom in on the selection Double click to return to full screen mode 6 Record Search Access record search menu 7 Start Stop Record Start and Stop recording all channels default settings 8 Start Stop SEQ When enabled this function will sequentially change channels in full screen 9 PIP Picture in Picture 1 X 1 PIP mode shows one full screen camera with a smaller secondary camera Click the displayed channel to change views between cameras Click and drag the small image to move it to another area of the display 10 Volume Adjust volume levels Only available if you have connected a microphone Not included 3 8 Setting the Date and Time Ensure your recordings are capturing the correct date and time Access the menu and make changes as necessary a Click Main Menu gt System gt General i Change the current date and time by clicking on the date and time boxes and following the on screen prompts IMPORTANT NOTE Always click Apply after making any changes in the menu If you do not click Apply your changes will not be saved 4 DVR unit Menu Display Record Search Alarm Device System Advanced Live View Output Privacy Zone Record Parameters Schedul
8. access for the user Note If password is enabled you will have to log in if you want to access main menu User access will depend on the settings from the Admin account 21 Password Enter a maximum of 6 numbers 4 9 3 Info This tab displays the system information Device Name Device ID Device Type e Hardware Version e Software Version e IE client version e MAC Address Note if multiple DVRs are on the network the MAC address should be modified 4 10 Advanced Click the Advanced button in the Main Menu to access the Advanced settings Advanced settings allow you to setup auto reboots upgrade the firmware if available or shut down the system 4 10 1 Maintain Like your PC maintenance should be performed periodically to keep the DVR unit in peak condition It is strongly recommended that the DVR unit is rebooted at least once a month to clear the temporary memory and cache Setup Wizard Enable or disable the setup wizard to run on start up of the DVR 4 10 2 Events Event Type Event alerts can be set for Disk No Space Disk Error and Video Loss Enable Select to activate alarm for event Buzzer Set the duration of the buzzer when the selected event is triggered 10s 20s 40s 605 Show Message Show message on the screen event is adere Send Email Send notification to the your email account if activated and setup 22 e oO E Qcocoom 5 Viewing fo
9. or iOS App Stores or RXCamHD for iPad 2 Press the settings and add buttons to register your DVR unit 3 Follow the on screen prompts and fill in the corresponding IP Address Client Port User Name and Password details from the steps above 4 Press the play or connect buttons and choose the cameras you would like to view Note Please refer to Networking Setup Guide for detailed instructions if you are unable to remotely connect to the DVR 17 4 7 Alarm To access the alarm setting click Alarm in the Main Menu This DVR unit System is equipped with Motion Detection technology Each detection is considered an alert or alarm which can be set trigger a recording Using Motion Detection will save on disk space and keep you from spending hours searching through recorded footage by only viewing when motion has occurred 4 71 Motion Channel Select the channel 1 4 to setup Enable Set to Enable to turn on Motion Detection Area Set the area to monitor for motion Click and drag to select or deselect larger areas at once Only sections highlighted in red will detect and record motion If for example you did not want false triggers from a tree on part of the screen you would unmark this area to prevent false motion events Sensitivity Set the sensitivity level of motion detection 1 being the least sensitive or 8 being the most sensitive If Motion Detection is constantly detecting motion at night turn down t
10. Default Reset the displayed settings to factory defaults Apply After all changes are made click the Apply button to save Exit If you want to cancel after making any changes click Exit to exit the menu without changes IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 4 3 2 Output SEQ Time Set how long image will be displayed in Sequential viewing mode VGA Resolution Select the output resolution when connected via VGA HDMI cable Video Output Set the primary video output AUTO VOUT VGA or HDMI The default is set to AUTO Transparency Adjust menu transparency range from 1 128 Volume Adjust the DVR unit volume if speakers are attached 4 3 3 Privacy Zone The Privacy Zone allows you to mask out areas of the camera you do not want to record For instance if the camera is in view of a computer screen or monitor you do not want to record you can draw a black box around this area and it will not record Each channel can support up to 4 privacy zones 1 Select desired channel to apply the Privacy Zone 2 Select the Area to set 1 4 3 Click Setup to place and position the mask area Adjust the size of the box by click and dragging the edge of the box Move the box by clicking and dragging the center of the box 4 After adjusting the mask right click to exit 5 To copy the mask area settings from one channel to another
11. Explorer 11 users must add the DVR website to the Compatibility View Settings list in order to access the DVR website 1 Click the settings icon in the upper right corner of the browser window 2 Click Compatibility View settings Emi Pra 8 Zoom TOO 8 Sal thy E Bde vue t6 Apps aos Manage 433 1 F12 Devcrieper Tooh Do to prred ite Compatibility View pettyi opiscns Abcut bert 3 Enter the IP Address for the DVR and then click Add to add it to the list of trusted addresses tality View iru E Crea eee ee E di ihe eer CEL E LIS dai Pn Ree Cy Chas eet Be Coe ET oe B umo gi Lir ura fee cee ae a 4 Click close to exit once the IP address has been added to the list 28 1 e 6 2 Logging Into the DVR unit over Internet Explorer or Safari T Enter your DVR unit s IP address into IE or Safari address bar For example http 216 138 313 28 8080 2 The DVR unit login screen will appear in your browser Enter your DVR unit User Name Password Client Port Bitrate and click login User login UH en Pham Pat teed Chard 1HE inate Sub stream English L RameserPwd 7 Opes Mi Chaneels Preew Login 3 The DVR unit interface will load While viewing over the internet on PC or Mac your DVR unit will function just like the physical un
12. Qcocoom DIGITAL VIDEO SECURITY SYSTEM INSTRUCTION MANUAL Safety Instructions 10 11 Read instructions Carefully read all safety instructions and the user manual before operation Power source Only use the supplied power adaptors Using other power adaptors may cause damage to the unit or potentially start a fire Do not expose the DVR unit to moisture Avoid installing the DVR unit in a location with high humidity or in a location where liquid may spill onto the unit Liquid may cause a short circuit which can result in electric shock or fire Do not expose to heat sources Do not install near any heat sources such as radiators stoves or other appliances that produce heat Do not expose to dust Do not use the DVR unit in dusty areas as dust can impair electronic components Cleaning Unplug all equipment from the wall outlet before cleaning Do not use liquid aerosol cleaners Use a damp soft cloth for cleaning Lightning Unplug all equipment during lightning storms to prevent damage Unplug the DVR unit if it will not be used for long periods of time Modifications amp attachments Never add any attachments and or equipment without the approval of the manufacturer Unauthorized modifications may result in fire electric shock or other personal injury and may void your warranty Ventilation Do not block any ventilation holes Do not place objects on top of or cover the ventilation holes on the sides of th
13. Record State click 09 5 Check all 4 cameras to display 6 Click Play footage begins playing from 9am 12 EST 4 5 2 Event Search Event Search gives a listing of all events from a specified date and time by individual channel This function is useful for viewing and backing up footage from a specific date and time range Cee NE Set the Search Date Choose the CH to view 1 4 or All Set the Search Time Choose the TYPE of event you are searching for Normal Alarm or All Click the Search button to show the listing of events The chart will be populated with events that meet your search criteria Click the left and right arrows to switch pages Click the event you would like to view and it will begin to playback Backup To backup footage from the Event Search page follow the steps below 1 2 3 4 Insert your USB flash drive If you have not formatted the flash drive for use with the DVR unit see section 4 8 1 In the chart click the BAK box next to the events you would like to backup Click the Backup button and the events will automatically copy to the flash drive Files can be played back using the included software on the CD Playback Controls i9 0o 24 03 CD abe Timeline Bar Move the slider to the time you would like to view Note if there is no footage during the selected time playback will end Rewind Rewind footage Click again to speed up rewind Slow Toggle slow motio
14. Supply cocoon H 264 NTSC PAL Selectable Linux embedded 4 x composite BNC 1 BNC composite 1 x HDMI 1 x VGA 800 x 600 1024 x 768 1280 x 1024 1440 x 900 1920 x 1080 1920 x 1080 2 x RCA 1x RCA 960 x 576 each camera 25 fps each camera 960H mode 960 x 576 WD1 960 x 288 WHD1 480 x 288 WCIF D1 mode 720 x 576 D1 720 x 288 HD1 360 x 288 CIF Selectable from 1 to 25 fps each channel Continuous Manual Motion Detection 1 or 4 channel split screen LAN DHCP Dynamic IP and DDNS 1 x SATA HDD up to 4 Live Display Record Playback Backup and Network 2 x USB for mouse and backup Built in RS485 support Pelco P amp Pelco D Supports iOS Android amp Windows Mobile DC 12V 2A 33 PENERE 9 Camera Specifications Image Sensor Video Resolution Video System Infrared IR s Day Night mode Night Vision Distance Scan Frequency Minimum Illumination Backlight Compensation Electronic Shutter Gain Control Lens Operating Temperature 14 Colour CMOS Sensor 648 x 582 PAL 24 Smart IR Cut Filter 20m 50Hz O Lux IR on Auto 1 50 10 000 AUTO Automatic F 3 6 70 degrees 10 40 C 34 E 10 Support For additional support including helpful guides and videos visit the Cocoon support website at www winplus com au cocoondvr Telephone 1300 663 907 Email customercare winplus com au Website www winplus com au 11 Warranty Details
15. and Auto Port Forwarding and following the instructions below Setup Your Modem and DVR unit for Remote Viewing 1 Ensure your modem router is DHCP compatible check your modem router user manual 2 Turn on UPnP mode on your modem router 3 Follow the onscreen prompts and fill in the corresponding IP Address Client Port User Name and Password details from the steps above Set Auto Port Forward to Enable Set the Client Port to 9000 Set the HTTP Port to 8080 Set the Mobile Port to 18004 Click Apply Open Internet Explorer or Safari on Mac Note no other browsers are supported at this time 10 Go to www whatismyip com and write down your IP address Lon m Viewing PC or 1 Test your DVR unit connections are correct by opening up Internet Explorer or Safari and type in your IP address http xxx xxx Xxx Xxx 8080 and press enter 2 If you arrive at the DVR unit login screen your connections are working correctly Enter the admin password to login 3 If you see an ActiveX notification on the top of the screen click install NOTE If Internet Explorer tells you it is unable to download unauthorized software see the advanced ActiveX controls in the troubleshooting guide on page 25 If you do not see the login screen or ActiveX download bar try changing the HTTP and Client port to another port and repeat the steps above To View on Android or iOS 1 Download the RXCamPro app from the Google Play
16. e Main Stream Record Search Event Search Log Network Sub Stream DDNS Email Motion PTZ Set General Users Version Maintain Events Q 4 2 Main Menu 4 2 Main Menu 4 3 Display To access the main menu click the Y icon or press Menu on the remote control to enter into Main menu In the Main Menu you can manage all DVR unit settings such as Display Recording Networking etc To access the Display settings select Display from the main menu Choose the tabs at the top to switch between Live Output and Privacy Zone sub menus The Display menu provides access to features related camera images labels positioning video output privacy zones etc 4 3 1 Live Settings Channel Select the channel to setup Name Label the selected camera up to 8 characters Position Where the title of the channel is displayed on screen You can choose any of the four corners of the display U L meaning Up Left and D R meaning Down Right Color Fine tune the image of each channel by adjusting hue bright contrast and saturation as pictured left Covert allow you to disable image on certain channel from the monitor Images on the channel will still be recorded and playback as normal Show time Turn the time display on or off in live view Record time Turn the time display on or off in recorded footage Copy Copy all settings of the current channel to other channels
17. e DVR unit Grounding mounted equipment If mounting the DVR unit into a rack ensure the rack is properly grounded before powering on and using the DVR unit to prevent electric shock and fire Do not open DVR unit case There are no user serviceable parts inside the DVR unit Modifying any parts may void your warranty Contents Safety Instructions 1 Product Overview 1 1 Introduction 1 2 Package Contents 1 3 DVR Unit Front Panel 1 4 DVR Unit Rear Panel DVR Unit Installation 2 1 Installation Location 2 2 DVR Unit Connections Using the DVR Unit for the First Time 3 1 Remote Control 3 2 Mouse 3 3 Powering on the DVR unit 3 4 Main Display 3 5 Navigating the DVR Menus 3 6 Quick Popup Menu 3 7 Setting the Date and Time DVR Unit Menu 4 1 DVR Unit Menu Map 4 2 Main Menu 4 3 Display 4 3 1 Live Settings 4 3 2 Output 4 3 2 Privacy Zone 4 4 Record 4 4 1 Recording Parameters 4 4 2 Schedule Recording 4 4 3 Main Stream 4 5 Search 4 5 1 Record Search 4 5 2 Event Search 4 5 3 Backup 4 5 4 Log 4 6 Networking 4 6 1 Network 4 6 2 Sub Stream Network 4 6 3 DDNS 4 6 4 Email 4 6 5 Mobile 4 6 6 Remote Viewing 4 7 Alarm 4 71 Motion NO l3 NO OOo O NN 10 11 11 12 12 13 14 14 15 15 15 16 16 17 17 18 18 Contents 10 11 4 8 Device 4 8 1 HDD 4 8 2 PTZ 4 9 System 4 9 1 General 4 9 2 Users 4 9 3 Ver
18. he cameras with other cameras however there is no way to add additional channels to the DVR PTZ or Pan Tilt Zoom cameras are generally high end cameras that allow you to aim the camera where you want and zoom in The DVR has built in functions to control the PTZ features when connected to the RS485 port If your hard drive fills up you can either format the hard drive or turn on the Overwrite feature Setting Overwrite to Enable will overwrite the oldest footage first to ensure there is no down time Turning motion detection on will only record when motion is detected saving additional hard drive space Yes the Cocoon DVR unit accepts HDD s up to 4TB in size If you are unfamiliar with hard drives and changing computer components we strongly suggest you consult a professional Any damage or modifications to the internal components may void your warranty Always ensure there is no power to the DVR unit when opening the casing Change the batteries to ensure they are not flat Make sure you are aiming the remote control at the front of the DVR unit Depending on recording settings resolution and number of cameras you can record for up to 180 days on the lowest settings or approximately 7 days on the highest settings We recommend setting motion detection to enable to record only when motion is detected to record even longer If you have forgotten your password contact Winplus Technical Support for assistance on 1300 663 907 31
19. he icon to adjust the volume Add fold or file to player Delete one file in the list Delete all the files in the list Unfold or fold the list files Advance Configuration click the icon to set one capture path and language shown as Picture 5 27 Capture eam Save ran CAL Mer wooococe vie oP ayer Enable Language spl Language pir Cancel i j i Qcocoom 6 Appendix 1 Networking In order to view your DVR unit on a computer or mobile over the internet you must setup your DVR unit and modem router as per the instructions in section 4 6 Networking If you are still having difficulty viewing over the web see the steps below IMPORTANT NOTE In order to use networking features of this DVR unit you must connect the DVR unit to a hi speed internet connection To view on mobiles or tablets your mobile network must support mobile data at 3G or better recommended speeds It is the user s responsibility to ensure their mobile coverage is suitable for use with the DVR unit Winplus Australasia is not responsible for any additional data charges that may be incurred If possible Winplus suggests connecting your mobile or tablet via Wi Fi before viewing remotely 6 1 Internet Explorer ActiveX Settings If you are receiving an ActiveX installation error Internet Explorer s security settings are blocking you from installing the DVR unit client software F
20. he sensitivity level e Show Message An M in red will appear on screen when motion is detected and recording when this option is active Buzzer time Set duration of the buzzer when motion is detected 10s 20s 40s 60s Off Send Email Allows DVR unit to send images where alarm is triggered to specified email address Full Screen When the motion is detected the corresponding channel will be switched to full screen mode Record Channel When motion is detected the selected channel s will start recording Post Recording Set duration of recording after event ends 30s 1 min 2 min 5 min Copy Copy current channel parameters to other selected channel or all channels IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 4 8 Device To access the Device features click Device from the Main Menu Device features hard disk and flash drive maintenance as well as PTZ setup 4 8 1 HDD The HDD tab shows the current hard drive status including free memory vs total memory and number of hours recording remaining based on current recording rates 18 Overwrite When in use the Overwrite feature will record over any recordings older than the date chosen For example if overwrite is set to 30 days the DVR unit will only record over footage older than 30 days Setting this option to Auto will overwrite the oldest footage as soon as the ha
21. here you would like to place your cameras and test all connections BEFORE permanently installing cables and cameras Cameras should be placed covertly indoors where you do not want to see them everyday Outdoor cameras can be placed in plain sight to act as a deterrent to would be intruders DVR unit Connections Connect each of the camera extension cables to the camera video and power connectors i Connect the other end of the extension cables to the video inputs labeled 1 4 on the back of the DVR unit i Connect the 4 way power splitter to each of the extension cables red 2 DVR unit Installation 4 Connect the HDMI video or VGA not included cable to the back of the DVR unit and connect the other end of the cable to your monitor or TV Note you must switch your TV or monitor to the correct INPUT once the DVR unit has been powered on 5 Connect the mouse to the USB port on the back of the DVR unit es Pu 6 Connect the power adaptor to the 4 way splitter and plug into an outlet Switch the outlet on Note either power adaptor can be used they are identical 7 Connect the power adaptor to the DVR unit and plug into an outlet Switch the outlet on The DVR unit will begin the boot sequence Note Both the DVR unit and cameras operate always on To turn the cameras or DVR unit off switch off the power adaptors at the power outlet Tips Test all connections are working before permanently insta
22. it See the section 4 DVR unit Menu for help operating the DVR unit Visit www winplus com au cocoondvr for additional tips and help with networking There will be an instruction guide a setup tutorial video to assist in networking setup 29 Qcocoom 7 Appendix 2 Troubleshooting amp Support 7 1 Troubleshooting Problem have no picture have no power How do I stop the DVR from beeping Why are some camera images discoloured My night vision image is very dark or just a black screen My night vision image is very bright and can t see anything when aimed out a window Motion Detection settings keep recording all night long 1 Check that power is on and the Power LED is lit up 2 Check the video cable is attached from the Video Output 1 on the back of the DVR to the yellow video input on your TV or monitor 3 Set the TV or monitor to the correct video input channel On most TV s you can change inputs by pressing the button labeled source input A V channel 0 etc Make sure the power adaptor is connected to the back of the DVR and the other end is plugged into a socket that is turned on To turn off the audio beep set the Buzzer setting to OFF in the Alarm Motion menu Your cameras are equipped with a night vision filter to help them see at night This can make some colours appear discoloured Try adjusting the colour settings in the display menu The cameras will work to about 20m i
23. ity Cameras 4x 18m Extension Cables DVR unit Front Panel e mur IR Receiver Receives Remote Control commands 4 PWR Power LED lights when powered on HDD Hard Drive LED lights when in use USB Port Front USB port for flash drive backup firmware updates DUI MT Video Input 1 4 Connect to 4 cameras Video Output Connect to monitor TV Audio Output 1 x Speaker output Audio Input 2 x Microphone input VGA Connect VGA monitor for higher resolutions Cable not included LAN Ethernet connection to modem router required for remote viewing over internet or mobile USB Port for mouse RS485 For use with PTZ cameras 12V Socket Connect 12V Power Adaptor HDMI Port 1 e i j i 2 DVR unit Installation 2 1 Installation Location Before installing the security system it is essential to plan where to locate the DVR unit Below are a few points to consider 2 2 The DVR unit should be positioned in a central location with easy access to cameras and installed cables If you plan to use remote viewing features the DVR unit should be located near your modem router or Ethernet network point The DVR unit should be installed in a secure location to avoid tampering Do not place heavy objects on top of the DVR unit Do not block ventilation holes on the top and sides of the DVR unit or use in an enclosed area which may cause overheating Plan out w
24. lling DVR unit and cameras Position the DVR unit in a central location where all 4 cameras will reach If using the optional networking features make sure the modem is near the DVR unit 3 1 1 Channel select 1 4 Numeric key entry for passwords or menu entries 2 Switch to GUI Graphical user Interface function quu uw cocoon 3 Using the DVR unit for the First Time Remote Control ALL Toggle camera display mode Enter Exit the main menu Directional arrows navigate menus SEL SEL Button confirm selections Rewind Button Play Button Forward Button Record Button Pause Button Stop manual record stop playback Access interface menu Toggle audio on off 2 Mouse USB Connection connect to back of DVR unit Left Mouse Button LMB click to see main menu and make selections Right Mouse Button RMB click to return to previous screen or exit menus 1 oO E Qcocoom 3 3 Powering on the DVR unit 1 Connect the Power Adaptor to the back of the DVR unit 2 Plug the Power Adaptor into a power outlet and turn the outlet switch to the ON position 3 Once Power is connected to the DVR unit it will proceed through the boot sequence 3 4 Main Display Once the DVR unit has finished the boot sequence the main split screen display will appear Each camera will be labeled CH1 to CH4 TIP Double clicking a camera view will make the picture f
25. n speed Play Resume normal playback Pause Step Click to pause playback click again to step forward frame by frame Fast Forward Advance footage Click again to speed up fast forward Mute Click to mute Audio if applicable Volume Move the slider to adjust the volume if applicable Exit Click to exit 13 EO 4 5 4 Log The system log lists all events recorded by the DVR unit including Video Loss administration changes and motion events in addition to recording events To backup the DVR unit Log follow the below steps 1 Set the Log Type All Alarm Operation 2 Set the Start Time and End Time B3 Click Search 4 Insert your USB flash drive If you have not formatted the flash drive for use with the DVR unit see section 4 8 1 5 Click Backup to save the log to the USB flash drive 4 6 Networking 4 6 Networking The powerful Cocoon Digital Video Security System features advanced settings for viewing footage over the internet and on supported 3G enabled mobiles and tablets Network setup is the most technically involved feature of the DVR unit and requires some working knowledge of networking and modifying modem router settings The next few pages will explain the basic features and setup of remote viewing Visit our website for further details on networking and DVR unit setup www winplus com au IMPORTANT NOTE In order to use networking features of this DVR unit you must connect the DVR unit to a hi
26. n the dark If you are getting a dark image the camera may be aimed at a target further than 20m away Try aiming it closer or down towards the ground to make sure they are working The infrared light is bouncing off the window and reflecting back into the camera Either place the camera on the other side of the window or make sure the camera face is flush with the glass surface Night vision uses infrared light to see an image at night It relies on small amounts of ambient light to function correctly The less light there is the harder itis for the camera to see an image This can result in artifacts in the image If there are too many artifacts and motion recording keeps triggering try adjusting the sensitivity settings in the Alarm menu to a lower value see 30 e 7 1 Troubleshooting cocoon Where do place my cameras Can add more cameras What is a PTZ camera My hard drive is full Can add a bigger hard drive The remote control is not working How long will my DVR record We have changed the password but we do not remember what it is Camera placement depends on your application For homes suggested camera placements are near doorways under eaves looking down the driveway the backyard or in a child s room For small businesses high traffic areas near doorways over cash registers or down aisles are suggested The Cocoon DVR unit accepts up to 4 cameras You can replace any of t
27. ng which will only record when motion is detected Gray is no recording Copy Copy settings for the week and or copy settings to all cameras NOTE If Normal and Motion recording is selected at the same time the Normal option will take priority and record for the hour block IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 4 4 3 Main Stream The Main Stream tab allows you to adjust the resolution and recording stream for each camera PAL D1 mode 360x288 CIF 720x288 HD1 720x576 D1 960H mode 480x288 WCIF 960x288 WHD1 960x576 WD1 NTSC D1 mode 360x240 CIF 720x240 HD1 720x480 D1 960H mode 480x240 WCIF 960x240 WHD1 960x480 WD1 e FPS Frames Per Second Choose from 1 to 25fps Maximum global framerates across 4 channels is 100fps for PAL and 120fps for NTSC Bitrate Higher bit rates use more hard drive space Audio If a mic not included is attached select this option IMPORTANT NOTE Always click to record video and audio stream simultaneously The Apply once any changes are audio will be attached to the camera 1 amp 2 stream made within the menu system If you do not click Apply your changes will not be saved Copy Copy settings from one channel to another Note D1 and WD1 resolutions record the best image but Note D1 WD1 resolutions use the highest amount of hard drive space
28. ollow the steps below to adjust the ActiveX settings 4 1 Open Internet Explorer e 2 Click Tools Internet Options e 3 Click the Security tab 4 Click Internet 5 Click Custom Level Internet Options Gener Security content Connections Programs Advanced Select zone to view or change security settings e 9 Internet Localintranet Trusted sites Restricted sites Internet This zone is for Internet websites except those listed in trusted and restricted zones Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings dick Default level Enable Protected Mode requires restarting Internet Explorer 25 10 11 Scroll down to Download unsigned ActiveX controls and click Prompt Under Initialize and scrift ActiveX controls not marked as safe for scripting click Prompt Click OK Security Settings Internet Zone mit 4 Download signed ActiveX controls Enable not secure Prompt recommended Ld Download unsigned ActiveX controls 3 Disable recommended not secure d script ActiveX controls not marked as safe for si recommended not secure a Onbrallevf approved domains to use ActiveX without prompt O Disable fa 4 Takes effect after you restart Internet Explorer Reset custom settings When asked confirm changes click Yes
29. otage on your computer 5 1 Installing the Video Player Software 1 Insert the CD into your CD Drive 2 Click Start gt Computer and navigate to the CD Directory 3 Double click and install the Video Player software Follow the on screen instructions 4 Open the Video Player software 5 2 Playing Backup Footage 1 Insert your USB Flash Drive with backed up footage into your computer 2 From the main Video Player view screen click the Open File button Find the file you would like to play and click Open Use the controls below to navigate through footage Play button Click the icon to playback the backup record Pause button Click the icon to pause the backup record Stop button Click the icon to stop the backup record Next Click the icon to play next record Click the icon to play previous record Slow button Click the icon to play the backup record at 1 2 1 4 1 8 and 1 16 speed FF button Click the icon to fast forward the backup record at x2 x4 x8 and or x16 speed lt Open Click the icon to open one record file 23 T nn Click the icon to enter into full screen mode Click the icon to never place one target to top Click the icon to place one target to top Click the icon to place the playing record to top Snapshot button click the icon to capture the live image and save the captured one to directory video client capture Volume Adjust click t
30. rd drive is out of space Setting this option to Close will never overwrite footage Formatting the Hard Drive 1 Click the box next to the hard drive under Select 2 Click Format HDD 3 Confirm your selection IMPORTANT NOTE Formatting the hard drive will erase all footage on the disk Do not format the hard drive unless you have backed up all footage you require Formatting a Flash Drive Before you can use a Flash Drive for backup in the DVR unit you must first format it for use 1 Insert the Flash Drive into the front USB port 2 Click the Format USB button 3 Confirm your selection IMPORTANT NOTE Formatting the USB Flash Drive will erase all data on the USB Flash Drive Note It is important to configure your DVR unit and make sure that the hard drive file system is correct It is strongly recommended to format the HDD before you do any recording This model DVR unit supports one internal hard drive therefore DVR unit shows No Disk on the second line 4 8 2 PTZ This DVR unit is compatible with PTZ Pan Tilt amp Zoom cameras not included Access this Setup page to configure the PTZ camera settings Please note the PTZ device can be activated only when a channel in connection with the PTZ camera is selected Consult the manual of your PTZ camera for correct settings Channel Select the channel for the PTZ camera Protocol Select the required protocol for the PTZ camera Baud Rate Select the baud rate which
31. sion 4 10 Advanced 4 10 1 Maintain 4 10 2 Events Viewing footage on your computer 5 1 Installing the Video Player Software 5 2 Playing Backup Footage Appendix 1 Networking 6 1 Internet Explorer ActiveX Settings 6 2 Logging Into the DVR unit over Internet Explorer or Safari Appendix 2 Troubleshooting amp Support 7 1 Troubleshooting 7 2 Glossary of Terms DVR Specifications Camera Specifications Support Warranty Details 18 18 19 19 20 20 21 22 22 22 22 23 23 23 24 25 25 26 27 30 30 32 32 33 34 35 35 Qcocoom Product Overview 1 1 1 2 1 3 1 4 Introduction Thank your for purchasing the Cocoon Digital Video Security System This powerful DVR unit Digital Video Recorder is ideal for monitoring and recording your home or business We trust you will get many years of carefree and reliable use out of this product Please read and follow the user manual before first use If you experience any difficulties setting up or using this product please see back page for contact details Package Contents gt O N O wW 4x Mounting Screws amp Plugs for Cameras 4x CCTV Stickers 1x Software CD 1x1m HDMI Cable 1x DVR with 500GB HDD 1x Video Cable 1 x Remote Control with Batteries 1x Mouse 1x 1m Ethernet Cable 2 x Power Adaptors DVR amp Camera 1x4 way Power Splitter 4 x Secur
32. speed internet connection To view on mobiles or tablets your mobile network must support mobile data at 3G recommended speeds It is the user s responsibility to ensure their mobile coverage is suitable for use with the DVR unit Winplus Australasia is not responsible for any additional data charges that may be incurred If possible Winplus suggests connecting your mobile or tablet via Wi Fi before viewing remotely WARNING ActiveX settings must be updated in order to access the Cocoon Digital Video Security System via Internet Explorer You will not be able to access the DVR login if these settings are not updated Please follow Appendix 1 in Section 6 located on page 25 14 4 6 1 Network Type Set your network connect type Static DHCP PPPOE or 3G Mobile Port Enter the port number info will be transferred on between 1024 and 65535 Client Port This is the port the DVR unit will send information through over the web HTTP Port This is the port you will send information from you to your DVR unit IP Address If using the Static setup input the IP Address your DVR unit will be registered to on your modem or router for example 192 168 1 50 Subnet Mask Enter your network s Subnet Mask for example 255 255 255 000 is common among major router brands Gateway Enter the Gateway your network uses to connect to the internet for example 192 168 1 254 DNS 1 amp DNS 2 Enter the DNS IP Addresses assigned by your network Au
33. to Port Forwarding Enable if supported by your modem or router NOTE If you are not using Auto Port Forwarding you must manually port forward the Client HTTP and Mobile ports on your modem router Consult your modem router manufacturer if you are unsure how to do this Refer to the included Networking Guide for further information IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 4 6 2 Sub Stream Network Sub Stream tab for Network settings defines which channels are displayed over the web along with frame rates and bitrates Video Enable or Disable channels to view over the network FPS Setthe frame rate to send over the network frame rates depend on the host and local bandwidth Bitrate Set the Bitrate each channel will transmit Audio Click to enable the audio stream Note the audio stream is attached only to CH1 and CH2 IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 15 1 e cocoon 4 6 3 DDNS Some internet providers operate using DDNS or Dynamic DNS IP addresses As opposed to a fixed Static IP a DDNS IP is dynamic and constantly changing This type of IP address is a problem for your DVR unit unless you setup a service to manage this Fortunately there are many services available that can do this for you ho
34. ull screen Double click again to go back to split screen mode 3 5 Setup Wizard On start up the Cocoon DVR System will run a setup wizard to assist in the installation of some key features of the unit including Time amp Date Record Schedule Maintenance Settings HDD Overwrite You can run through this setup guide whenever you need to You can enable the setup wizard to be shown on start up See p 22 for details 3 6 Navigating the DVR Menus 1 The easiest way to navigate the DVR unit menus is using the mouse The mouse operates in much the same way as your computer Left click to makes selections and choose options Right click operates as a cancel or previous menu button 2 You can also use the remote control using the directional arrows and SEL button to make selections NOTE This manual assumes the user has connected the mouse to control the DVR unit Any standard wired USB mouse will work with the DVR unit 3 7 Quick Popup Menu Hovering the mouse near the bottom of the screen will show the popup menu for quick access to basic functions For advanced functions see section 4 DVR unit Menu 1 Main Menu Access to system main menu 2 View 4 Switch between single viewing mode to split screen Alternatively use the mouse and double click on the image to switch between the two modes 3 PTZ control access PTZ Pan Tilt Zoom controls via shortcut Must have PTZ camera not included installed and connected
35. use the copy function 6 Click Apply to save the changes NOTE Privacy zones will be displayed as black boxes Qcocoom EO lt 4 4 Record IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved To access the Record settings select Record from the main menu Choose the tabs at the top to switch between sub menus The Record menu provides access to features related recording modes frame rates channel resolutions etc 4 4 1 Recording Parameters Channel Select the channel to setup Record Enable Disable recording for the selected channel Note If recording is disabled for the selected channel all recording modes will be disabled including manual recording Pre record Set to enable to ensure you never miss the start of an event The DVR unit will begin recording a few seconds before the motion event Copy Copy settings from one channel to another 10 4 4 2 Schedule Recording The Schedule function allows you to set up automated recordings Choose from always record motion detection recording or no recording Channel Select the channel to setup Day Select day of the week to setup Setthe record type 24 hours of the day are represented by 24 boxes in 2 rows Click the box to change the record type Green is normal recording which will record for the whole hour Yellow is motion recordi
36. wever some ask for a nominal fee for their services DDNS If you have a DDNS service registered set this to Enable If you are unsure if you have a dynamic or static IP connection contact your internet provider Server Choose your DDNS provider from the drop down list Host Name Enter your host name provided by your DDNS provider User Name Enter your DDNS provider User Name Password Enter your DDNS provider Password IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 4 6 4 Email The Cocoon Digital Video Security System can email you Motion alerts if enabled Contact your network administrator if you do not have this information e Email Enable or disable email alerts SSL Enable if your email server uses SSL SMTP Port Enter the SMTP Port number SMTP Server Enter your server details Sender Email Email address notifications sent from Sender Pwd Email password Receiver Email Email address the alerts will be sent to Interval Set the minimum interval between alerts IMPORTANT NOTE Always click Apply after making any changes within the menu system If you do not click Apply your changes will not be saved 16 oO E Qcocoom 4 6 6 Remote Viewing The Easy Way If you do not understand the above IP addresses port settings port forwarding dynamic addresses we highly recommend enabling DHCP connection type
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