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RocketStor 6421VS User Manual

1. Table 1 Summary of BIOS options Function Options e RAID 0 Striping e RAID 1 Mirroring e RAID 1 0 Striping over Mirroring e RAID 5 Striping with Rotating Parity Create Configure RAID arrays JBOD Volume Refer to RAID level reference chart for more information on individual RAID levels Delete Delete RAID arrays e Your created RAID arrays Add Remove Add or remove spare s Your Physical Drives Spare drives Settings Adjust boot settings s poet ROOI Deye e Staggered spin up View your physical e Devices View drives or RAID arrays e RAID array 23 Initialize Initializes your drives e Your Physical Drives Create Select this option to begin creating your RAID arrays 1 Navigate to Create using your keyboard arrow keys 2 Press Enter to open the drop down 3 Select desired RAID level and press enter Create 4 F 1 E Pi S d i tug g RAID Striping RAID 1 Mirroring RAID 1 8 Striping over Mirroring RAID 5 Striping with Rotating Parity JBOD Volume Table 2 Options under Create Press enter and input a desired arra Array Name anne P y A list of detected physical drives will appear Select Devices Press enter for each drive you want in the array Press ESC when finished 24 Capacity Input the amount of disk space you want array to take GB Cache Policy Select Write Through or Write Back Sector Size Select desired logical sector size 512B 1K 2K 4K Current operating systems
2. Spare Pool Remove Spare Logical Device Available Disks a Device_ 1 1 WDC WD40EFRX 68WTONO WD WCC4ENSLV3U6 4 00 TB Beeper Mute o Device_1_2 WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A 6 00 TB Device_1_3 WDC WDSOEFRA 68EUZN0 WD WMC4NODCFMUT 3 00 TB J Device_1_4 WDC WD40EFRA 68WTOND WD WCC4EHYCFZAL 4 00 TB Add Spare 44 To add spare disks Log in WebGUI Click Logical Click Spare Pool Check the box for the disk you want as a spare from Available Disks Click Add Spare wm A W N e Disks added to the spare pool will show under Spare Pool and can be removed by checking the disk checkbox from Spare Pool gt Click Remove Spare Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure Having this feature minimizes the chances of a data loss by reducing the time an array is in critical status Obtaining Logical Device Information Logical device tab is the default page upon clicking the Logical tab of the WebGUI This page contains information about your RAID arrays and individual disks your system detects Logical Device Information Arrays you create and the properties associated with them will appear here Maintenance Once an array has been created you have the option maintain it Array Information Clicking on the maintenance button will show you the Array information box Different array statuses Normal critical disabled will have different maintenance option
3. To backup your recover list 1 Log in to WebGUI 2 Click Recover Tab 3 Click Backup to File Note The file will be saved as hptrec rec How to Reload your Backup Recover List In the case that you cleared the recover list or it does not appear for any reason you can recover it if you saved the list beforehand To reload your recover list Log in to WebGUI Click Recover Tab Under Update Recover List click Browse Locate your previously saved hptrec rec file and select it Note loading a back up recover list will completely replace the current recover list 5 Click Submit A Ww N me Event Tab In the event tab you can see log entries associated with the HighPoint device The event log provides useful information when troubleshooting your set up In the event tab there are four options available e Download save the log file on your computer 96 Clear clears all log entries Prev view previous log page Next view next log page Table 3 Event Log Icon Guide Icon Name B Information A Warning g3 Error Definition Includes general administrative tasks Create delete arrays Configuring spares Rebuilding arrays Configuring event notifications Configuring maintenance Alerts issued by the Host Adapter High temperatures Sector errors Communication errors Verification errors Hardware related problems Hard disk failure Broken errors Memory failure The event view is a basic error
4. a gt Other devices Update Driver Software Disable p E Processors Uninstall b Software devices lt Storage controllers Scan for hardware changes p gli System devices Properties gt Universal Serial Bus Goneromres 4 On the drop down menu click Update Driver Software 5 When prompted select Browse my computer for driver software i Update Driver Software RAID Controller Browse for driver so Select the folder that contains drivers for your hardware Search for driver software C Users AdministratorDe iz local Disk Cs Include subfolders b a Uibranes b tk Network a i RR64xL_Windows_Miniport_v1 3 14 0_14_06 Wh x32 gt Let me pick fro This list will show in software in the same 13 6 Locate the driver files you downloaded and select them 7 Press next and follow the on screen instructions 8 Reboot For Mac Users HighPoint Mac Drivers have file extension dmg make sure the file extension for the files you downloaded are the same 1 Obtain latest driver online at www hptmac com e Navigate to your specific HBA controller page Refer to How to View HBA Properties to find model name Global View Physical Logical Setting HBA Properties Host Adapter model RocketRAID 2722 SAS Controller 2 Once downloaded locate the folder you downloaded the driver to and double click on the file named HighPointRR_ dmg Note File name varies but extension is
5. disk management settings disk ma nagement ry Create and format hard disk partitions Apps ty settings e Files 2 Alternatively Go to Control Panel 3 Under Administrative Tools click Create and format hard disk partitions e If you just created the array a prompt will appear after clicking disk management asking you to initialize the disk e MBR partition table is mainly for bootable drives and has a 2 TB limit If your PC motherboard uses legacy BIOS you will most likely need to use MBR for bootable drives e GPT partition table has no capacity limit but cannot be bootable unless your PC motherboard contains UEFI firmware You must initialize a disk before Logical Disk Manager can access it Select disks Use the following partition style for the selected disks O MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of 4 Once initialized right click the unallocated disk space for your disk 5 Click New Simple Volume 61 L Disk 2 Basic 9314 75 GB Online New Spanned Volume New Striped Volume New Mirrored Volume New RAID 5 Volume Properties _ 6 Follow the instructions on screen to receive a drive letter For easier access you can assign a drive letter or dive path to your partition Assign the following drive letter O Mount in the following empty NTFS folder Do not assign a drive lett
6. dmg HighPointRR_Ma c 106 3 dmg 3 The file will be mounted onto the operating system click on HighPointRR pkg located on the mounted drive 14 HighPointRR OO ID E View Arrange Action Share Edit Tags Search Favorites All My Files w d iCloud Drive HighPointRR pkg Install_MacOSX_HighPoint readme txt y3 Applications iii Desktop i Documents Downloads E Movies T Music Pictures 4 Follow the on screen instructions Install HighPointRR RAID Controller Welcome to the HighPointRAR RAID Controller Installer You will be guided through the steps necessary to install this Introduction seid Destination Select Installation Type Installation Summary Continue 5 Reboot computer 15 Install HighPointAR RAID Controller The installation was completed successfully Introduction Destination Select Installation Type Installation Summary The installation was successful The software was installed Click Restart to finish installing the software 6 Make sure Driver Installed is Yes 0o Mac Pro Vv Hardware Card a Type Driver Installed Slot ATA NVIDIA GeForce GT 120 Display Controller Yes Slot 1 Audio RocketRAID 2722 SAS Controller RAID Controller Yes Slot 3 Bluetooth Camera Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Parallel SCSI Power Printers RocketRAID 2722 SAS Co
7. 00 TB HPT DISK 1_0 Legacy eS Device_1_7 Hard Disk 6 00 TB HPT DISK 1_1 Legacy ES Device_1_8 Hard Disk 6 00 TB HPT DISK 1_2 Legacy e Location which controller and port the drive is located in e Model model number of the drive connected e Capacity total capacity of the drive e Max Free total capacity that is not configured Rescan Clicking rescan will force drivers to report array status For any disk s you hot plug into the device do not click rescan until all physical drives are detected and appear under Logical Device Information Beeper Mute The controller emits a beeping sound whenever an e Array falls into critical status e Array falls into disabled status e You unplug a disk e Your disk fails due to bad sectors e SMART sensors anticipate drive failure If device is currently beeping clicking Beeper Mute will mute the sound immediately Note This button does not permanently mute the alarm In order to permanently mute the alarm go to Setting gt Enable audible alarm gt Disabled 90 Setting Tab Controller 1 4520 HighPotut Technologies Inc Global View Physical Logical Event SHI Recover Logout Help System System Setting Email Enable auto rebuild Disabled Enable Continue Rebuilding on error Disabled Enable audible alarm Disabled Set Spindown Idle Disk minutes Disabled Restrict to localhost access Disabled Set Rebuild Priority Medi
8. Enclosure POWER on LED White FAN Normal Green Fail red TEMP Normal Green Over 55 Red Material Heavy duty cold rolled steel housing Alarm Audible Alarm mutable for Fan Failure or Temperature warning over 50 C RAID Feature Suite Bootable RAID Array Mac EFI BIOS Upgradeable Controller BIOS Multiple RAID Selection Online Array Roaming Online RAID Level Migration ORLM Online Capacity Expansion OCE RAID Initialization Background Foreground Quick Supports Global Hot Spare Disks Automatic Drive Insertion Removal detection and rebuilding Disk Format Compatible 512 512e 4Kn Larger than 2 TB Larger than 2TB per volume RAID set 64 bit LBA Supports HDD Intelligent Power Management to save energy and extend service life Redundant RAID Configuration stored in both HDD and Flash ROM Native Command Queuing Staggered Drive Spin Up Spin Up Idle Disk Storage Health Inspector SHI Email alarm notification Write Back and Write Through RAID Management Suite BIOS Browser Based amp CLI Section 1 Hardware Installation This section covers the following topics 1 Setting up the Enclosure 2 Setting up the HBA Host Bus Adapter 3 LED Activity Preparing the Enclosure You can refer to the NetStor 1U 4 Bay Rackmount Quick Installation Guide for details on how to set up the e
9. additional information concerning the HBA Host Bus Adapter in the enclosure e IOP Model IOP chip model number e CPU Temperature Displays computer temperature in Celcius e Board Temperature Displays the board temperature in Celcius e SDRAM Size SDRAM size of the HighPoint controller card e Battery Installed Battery Backup Unit Not Applicable RocketRAID 644LS e Firmware Version Firmware version of the HBA e SAS address the SAS address Not Applicable RocketRAID 644LS Update Firmware Allows you to update the controller BIOS through the WebGUI Updating BIOS Firmware Keeping the firmware up to date ensures that your RAID controller the latest compatibility and performance updates 1 Locate the latest firmware on our webpage at www highpoint tech com 2 Extract the contents of the file 3 Read the README to ensure you have the correct firmware for your HBA Note Your HBA name and properties can be found in the WebGUI gt Physical Tab 4 Locate the proper firmware file eg rr644ls v11 refer to the readme for exact name 5 Click Choose File and browse to your firmware file 38 6 Click Submit 7 Reboot Update Firmware Select the blf file to update Firmware This process may take some time Choose File no file selected Submit Obtaining Physical Device Information 1 Login to WebGUI 2 Click Physical 3 Click Devices located on the left panel Controller 1 4520 Glo
10. back to the previously installed driver Disables the sdected device To uninstall the driver Advanced Rall Back Driver Figure 4 Version 1 3 14 0 as of 5 29 2015 17 For Mac Users Click on the Apple Icon Click About this Mac Click More Info Click System Report BR WN RP Displays Storage Memory Support Service OS X Yosemite Version 10 10 Mac Pro Early 2009 Processor 2 66 GHz Quad Core Intel Xeon Memory 3 GB 1066 MHz DDRS ECC Startup Disk 10 10 Graphics NVIDIA GeForce GT 120 512 MB Serial Number YM9360V24PC system Report Software Update and amp 1983 2014 Apple Inc All Rights Reserved License Agreement 5 Select PCI Cards 0 0 Y Hardware Card Type Driver Installed Slot ATA NVIDIA GeForce GT 120 Display Controller Slot 1 Audio RocketRAID 2722 SAS Controller RAID Controller Slot 3 Bluetooth Camera Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory PCI Parallel SCSI Power Printers RocketRAID 2722 SAS Controller SAS SATA SATA Express Name RocketRAID 2722 SAS Controller SPI Type RAID Controller Driver Installed Yes Storage MSI Yes Thunderbolt Bus PCI USB Slot Slot 3 Network Vendor ID 0x1103 Firewall Device ID 0x2722 Subsystem Vendor ID 0x1103 Locations Subsystem ID 0x0000 Volumes Revision ID 0x0003 WWAN Link Width x4 Wi Fi Link Speed 5 0 GT s Figure 5 Navig
11. e Identify LED On Off toggle the IDENTIFY RED on the front panel e Unplug Safely ejects selected disk Other methods of disk removal will trigger alarm if enabled Disk properties that can be adjusted Read Ahead Enabling disk read ahead will speed up read operations by pre fetching data and loading it into RAM Write Cache Enabling write cache will speed up write operations NCO Native Command Queuing A setting that allows disks to queue up and reorder I O commands for maximum efficiency Identify LED The Disk tray LED lights on the front panel can be toggled ON or OFF Rescan Clicking rescan will immediately signal the controller to scan for any changes in the connection Clicking this button will also stop any alarm if currently ringing 40 Logical Tab Sead High oint Technologies Inc Global View Physical Logical Setting Event Recover Logout Help Logical Device Information BlockSize SectorSize Create Array Spare Pool Name Type Device_1_1 Hard Disk E Device_1_2 E Device_1_3 OS Name HPT DISK 0_3 Capacity 4 00 TB Logical Device Hard Disk 6 00 TB HPT DISK 0_2 Rescan Hard Disk 3 00 TB HPT DISK 0_1 Beeper Mute Hard Disk 4 00 TB E Device_i_4 HPT DISK 0_0 Physical Device Information Model Capacity Max Free WDC WD40EFRX 68WTONO WD WCC4ENSLV3U6 WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A WDC WD30EFRX 68EUZNO WD WMC4NODCFMUT WDC WD40EFRX GEWTONO W
12. e Installing drivers on your Operating System e Verifying driver installation 1 e Loading drivers on a bootable array e Updating drivers e Uninstalling drivers Installing Drivers on an Existing Operating System Drivers provide a way for your operating system to communicate with your new hardware Updating to the latest drivers ensures your product has the latest performance stability and compatibility improvements Drivers are updated regularly at www highpoint tech com For Windows Users 1 Obtain latest driver software for RocketRAID 644LS Controller from our website www highpoint tech com 2 Take note the location you downloaded the driver file to then open Windows Device Manager e Click Start e Click Control Panel e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar Search Setti ale S Results for device manager Settings device manager i Device Manager _ Apps ag View devices and printers Settings w Update device drivers 0 F i Files 3 Under Other Devices right click on RAID controller LZ File Action View Help m E 4 cal WIN 29TTMF1A687 p pil Computer gt ga Disk drives Display adapters ie Human Interface Devices bt cg IDE ATA ATAPI controllers gt 5 Keyboards Mice and other pointing devices p Monitors EP Network adapters
13. logging tool built into the HighPoint WebGUI SHI Storage Health Inspector S M A R T Attributes HDD Temperature Threshold Storage Health Inspector Scheduling D7 The SHI outputs information collected using SMART Self Monitoring Analysis and Reporting Technology Hard Drive Technology The data provided on this tab helps you to anticipate any disk failures based on a variety of monitored hard disk properties How to Enable SMART Monitoring WighPaint Technologies Inc Global View Physical Logical Setting Recover Logout Help Schedule Controller ID Port Device Serial Number RAID FF aes ae Device Status Found amp Repaired WD WCC4ENSLV3U6 RAID O01 None OK SMART WD WX11D74RHV7A RAID O01 05S None OK SMART WD WMC4NODCFMUT RAID O01 None OK SMART WD WCC4EHYCF2ZXL RAID _O_1 L05 None i SMART HDD Temperature Threshold Set harddisk temperature threshold F 140 Set HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved To access SMART attributes of an individual disk Log in to WebGUI default user RAID password hpt Select the proper controller using the drop down menu on the top left Click the SHI tab Click SMART on the desired disk Click Enable to enable SMART monitoring wm A W N e Disabling SMART monitoring You have the option the disable SMART monitoring on each individual disk To disable Select the proper controller using
14. render this option redundant and not necessary Create Creates the array using the settings provided Delete When RAID arrays are created the HighPoint controller will store RAID markers on the first few sectors of your hard drives Deleting the RAID array will delete the RAID markers rendering the data inaccessible Navigate to Delete using arrow keys Press Enter Select desired RAID array Press Enter to delete Confirm deletion by pressing Y or cancel deletion by pressing N wm A W N Add Remove Spare Physical disks that are added as spares are known as spare drives Spare drives will automatically replace a failed drive and initiate the rebuilding process To configure a spare drive in BIOS 1 Navigate to add remove spare using arrow keys 2 Navigate to the drive you want added as a spare 3 Press Enter Note Drives configured in a RAID array already cannot also be a spare drive 29 4 Pressing Enter on a drive with the status configured spare which means it was previously set as a spare will remove the drive from the spare pool Settings Select Boot Device If you are booting from your RAID array you can set a boot marker onto the array using this option The motherboard BIOS will set the RocketRAID card as a boot priority when this option is checked Navigate to settings using arrow keys press Enter press Enter again Select the desired RAID array You will return to the main screen once fl
15. significantly minimized Capacity Default Maximum 43 The total amount of space you want the RAID array to take up When creating RAID levels disk capacities are limited by the smallest disk An example of how disk capacities are limited by smallest disk e You have 3 drives connected to the enclosure e First drive is 6 TB second is 4 TB and third drive is 2 TB e After creating a RAID level 5 using all three drives and maximum capacity e The first drive will have 4 TB the second 2 TB and the third drive 0 TB free Capacity e The free capacity on the first and second drive can be used to create a separate array You may also choose how much space each array will take You can use the remaining space to create another array up to 4 arrays are supported Sector Size Default 512B Note For current operating systems this option is already implemented so changing it in the WebGUI is not necessary This option will set the sector size of your virtual drive and physical sector sizes on your physical disks will remain the same A sector is the smallest physical storage unit on a disk The default sector size is 512 B since itis the most common sector size in disks today Adding Spare Disks Spare disks are physical disks that will immediately replace critical disks in an array Migh Patut Technologies Inc Contraller 1 4520 Global View Physical Setting Event Recover Logout Help Create Array Spare Pool
16. the drop down menu on the top left Click the SHI tab Click SMART on desired disk Click Disable A Ww N me 98 Note Disabling SMART will prompt the Storage Health Inspector to change the disk Status to Failed The alarm will not alert you when this setting is changed And any potential warnings due to S M A R T attribute technology will not How to Change HDD Temperature Threshold To ensure hard disk temperatures remain cool enable SMART to monitor disk temperatures In SHI you can set a threshold so that the WebGUI or controller alarm if enabled can warn you when physical disks get too hot 1 Log in to WebGUI 2 Select the controller from the drop down on the top left 3 Click SHI 4 Type the desired harddisk temperature threshold F 5 Click Set How to Use the Health Inspector Scheduler High Polat Technologies Inc Global View Physical Logical Setting Recover Logout Help Tasks List Name Descri ption JtestO Check all disks every week on Tuesday at 16 20 0 Delete ka RAID_5_1 Task Name Occurs one time on 2015 5 5 ato o o occurs every w on Tuesday f2 at 0 0 0 Start date 2015 5 5 End date 20154 5 Is No end date Schedule Submit Health Inspector Scheduler Task Name Select a Schedule O Daily Weekly _ Bi Weekly Monthly Select a time Sunday 1 oslo llo Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 Hig
17. the future e Foreground The array initialization process will be set at high priority During this time array will be non accessible but initialization completion time will be shorter e Background The array initialization process will have a lower priority During this time array will be accessible but initialization completion time will be longer Note 1 Initializing takes a significant amount of time approximately 2 hours per 1 TB Background and Foreground Initialization Fully initializing the array will completely zero out the data on the disks meaning the disk will be completely wiped and every bit on the disk will be set to 0 Foregoing initialization means the array will still be created and you can still write new data onto the array But when your array requires rebuilding residual data left behind may interfere with the process Cache Policy Default Write Back Write Back Any data written to the array will be stored as cache resulting in better I O performance at the risk of data failures due to power outages Data will be stored as cache before it is physically written to the disk when a power outage occurs any data in the cache will be lost Write Through Data written to an array is directly written onto the disk meaning lower write performance for higher data availability Without cache acting as a buffer write performance will be noticeably slower but data loss due to power outages or other failures is
18. 1 3 TOSHIBA NGB4ACASBBE 5008 98 SATAIBB New 1 4 TOSHIBA NGB4ACASBBE 5008 98 SATAIBE New Figure 6 The first two disks 1 2 are set to be initialized 5 Press Esc to prompt initialize 6 Press Y to allow initialize or N to cancel 7 Disk status will change to Initialized ca Section 4 BIOS Firmware Updates How to Update RocketRAID BIOS Firmware There are two ways to update your RocketRAID BIOS Firmware 1 Using HighPoint WebGUI Update Firmware 2 Using a bootable USB A few reasons as to why update BIOS Firmware BIOS resource issue Inefficient BIOS code may cause your boot up to hang during POST Compatibility fixes Updating firmware may fix issues that occur when using later hardware Bug fixes Bugs that are discovered post release are fixed in subsequent updates Note It is recommended to update the BIOS through HighPoint WebGUI See Installing HighPoint WebGUI Having the latest BIOS ensures you have the latest firmware stability and performance improvements Updating the BIOS may fix boot up or system resource issues be sure to read the README before making any changes Using the WebGUI to update BIOS Firmware 1 Locate the latest firmware on our webpage at www highpoint tech com 2 Example firmware file will be in a zipped package with a naming convention such as RR644LS BIOS vXXXX zip name of file subject to change 3 Extract the contents of the file 4 Read the readme if included to make sure
19. D WCC4EHYCFZEL 4 00 TB 6 00 TB 3 00 TB 4 00 TB 0 00 GB HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The Logical tab is where you are edit delete and maintain your RAID configurations as well as adding drives to your spare pool The logical tab has the following settings e Create Array e Spare Pool e Logical Device e Rescan e Beeper Mute Creating an Array To create an array Log into the WebGUI Select the proper controller from the drop down on the top left Click Logical Click Create Array A Ww N me 41 An array is a collection of physical disks that will be seen as one virtual drive by your Operating System OS The RS6421VS has a RocketRAID 644LS controller capable of creating the following array types Controller 1 4520 igh Patut Technologies Inc Global View Physical Setting Recover Logout Help Create Array Create Array Spare Pool Array Type JBOD Volume Logical Device Array Name Default Rescan Initialization Method Keep Old Data Beeper Mute Cache Policy Write Back Block Size 54K Number of RAIDS 1 member disks Select All Location Model Capacity Max Free WDC WD40EFRX E 1 1 68WTONO WD 4 00 TB 0 00 GB WCC4ENSLV3U6 Ly WDC WD60EFRX Available Disks a gh al A WDC WD30EFRx E 1 3 68EUZNO WD WMC4NODCFMUT WDC WD40EFRx 1 4 68WTONO WD WCC4EHYCFZXL Capac
20. ID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The GUI Global view provides an overview of what each HighPoint controller card connected to your computer detects It is also the first page you see when logging in e Host Bus Adapter Properties e Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage if you have multiple HighPoint controllers connected Viewing HBA Properties 1 Log in to WebGUI 2 Select the proper controller from drop down on the top left 3 Click Global View HBA Properties 36 e Host Adapter model the model name of the controller e Enclosure Count number of external enclosures detected e Physical drives number of drives seen by the controller e Legacy Disks number of Legacy disks connected Legacy disks are physical drives that have previous partitions stored on them Viewing Storage Properties 1 Log in to WebGUI 2 Select the controller from drop down menu on top left 3 Click Global View Storage Properties Total capacity the combined capacity of each physical disk connected to controller Configured capacity the amount of space used for creating arrays Free Capacity total amount of space unused Physical Tab Controller 2 4520 Sica adalah a T ela o Technologies Ine Global View Logical Setting Event SHI Recover Logout Help Controller Controller Info
21. M xfd compiled Feb 7 2012 Kernel compatibility 7 18 WATCONC 88386 CPU required FAT32 support C Copyright 1995 2612 Pasquale J Villani and The FreeDOS Project All Rights Reserved This is free software and cones with ABSOLUTELY NO WARRANTY you can redistribute it and or modify it under the terns of the GNU General Public License as published by the Free Software Foundation either version 2 or at your option any later version C HDi Pril 1 CHS 6 1 1 start 8 MB size 7788 MB FreeCom version 8 84 pre2 XMS_Suap Aug 28 2006 00 29 00 Using US English keyboard with US English codepage 1437 CN 29 6 Type in the command you found in the README ex load exe lt filename gt varies between products 7 For RocketRAID 644LS the command is load exe rr644ls v11 for BIOS v1 1 IS FREEDOS olume Serial Number is C426 AF92 ali iH ay I VE l Directory of C BORK Rb44L 1 ZIP README TXT DAD EXE RRO44LS V11 b44LSL 1 188 5 file s 2 dir s C BORK gt load exe RR644LS V11 lt DIR gt lt DIR gt 185 572 2 252 119 186 72 983 4 896 84 28 15 64 26 15 85 29 15 63 86 13 61 16 13 63 66 13 61 16 13 9 41a 9 41a 16 54a 4 91a 7 49p 3 39a 7 49p 384 889 bytes 6 683 Mega bytes free Load Utility for Flash EPROM vi2 9 3 built at Jan 1 2013 10 40 15 set flash size to 72K Found adapter 1 at bus 1 device 8 Flash size 6x12808 File size x1icc Offset address 8x20008 EPROM Vendo
22. RocketStor 6421VS S User Manual May 28 2015 Revision 1 00 HighPoint Technologies Inc Copyright Copyright 2015 HighPoint Technologies Inc This document contains materials protected by International Copyright Laws All rights reserved No part of this manual may be reproduced transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies Inc Trademarks Companies and products mentioned in this manual are for identification purpose only Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners Backup your important data before using HighPoint s products and use at your own risk In no event shall HighPoint be liable for any loss of profits or for direct indirect special incidental or consequential damages arising from any defect or error in HighPoint s products or manuals Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint Notice Reasonable effort has been made to ensure that the information in this manual is accurate HighPoint assumes no liability for technical inaccuracies typographical or other errors contained herein FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC R
23. WCC4EHYCFZXL at Controller2 Channels Figure 11 Example event log email Recover Tab High ocat Technologies Inc Global View Physical Logical Setting Recover Logout Help Total items 0 valid items 0 only valid items are displayed Backup To File Clear All Recover Array Update Recover List Select the rec file to update Recover List This process may take some time Choose File no file selected Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Previously created arrays will be stored under this tab Recovering an array from here will attempt to recover a disabled array and make it normal The Recover List will list all your previous and current created arrays Each entry will list the following properties e Array name e RAID level e Array Capacity D9 e Time created YYYY MM DD HH MM SS 24 hr clock format e Location of physical drives e Model of physical drives Important When recovering an array it is important to note the location and model of each physical drive because you can only recover using those exact positions and drive model How to Backup your Recover List The recover list is a record of your previously created arrays containing the model and location information of your physical drives Recovering from the list could help bring a disabled array back to normal status for emergency data retrieval
24. ac Users W You must have an existing installation of the Mac operating system installed Set up the RS6421VS normally by e Setting up the hardware RocketRAID 644LS HBA and Rackmount storage e Installing HighPoint RocketRAID 644LS driver and WebGUI e Creating an Array using the WebGUI Once an array is created the logical volume can be seen by your operating system Use a 3 party disk cloning tool to copy your bootable drive onto the logical drive you just created 19 Updating the Drivers For Windows Users 1 Obtain the latest driver files for RocketRAID 644LS from www highpoint tech com Open Windows Device Manager e Click Start e Click Control Panel e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar Search Setti ale S Results for device manager Settings Ba Device Manager device manager Apps at View devices and printers Settings a Update device drivers 0 6 k Files 3 Click the Storage controllers tab 4 Right click RocketRAID 644LS Controller 4 4 gt Storage controllers 4 gt Microsoft Storage Spaces Controller lt 7 RocketRAID 4520 5A5 Controller JE System devices Update Driver Software gt F Uniwersal Serial Bus controllers Diable Uninstall Opens property sheet for the current selection Scan for hardware changes Properties Click Update Drive
25. ag is set mM A W N Staggered Spin Up Default Disabled Staggered Spin up is implemented for users that need to power up multiple Harddrives Powering on all hard drives simultaneously draws a large electrical load staggered spin up will power on each hard drive one at a time resulting in a stable lower current draw Enabling this setting will instruct the card to power up the hard disks sequentially one disk approximately every 2 seconds Some disks do not support this feature and it is not recommended to enable this option if that is the case View The following two options devices and RAID array offers certain information related to either the physical drive or logical drive Channel location of physical drive Model Number name of physical drive Capacity total capacity of physical drive Mode Physical drive controller mode Status Devices 26 e Array name Name of your array e RAID Level Level of your array RAID Array e Capacity Total capacity of array e Status Normal critical or disabled e OCE ORLM Expansion migration status Initialize 1 To initialize your disks 2 Navigate to initialize using your arrow keys 3 Press Enter 4 Select the disk you wish to initialize and press Enter again for each disk RocketRAID 2744 BIOS Setting Utility v1 8 Initialize gt Channel Model Number Capacity GB Mode Status CORE TOSHIBA MGB4ACASBBE 5000 98 SATAIJBA Neu 2 R TOSHIBA NGB4ACASBBE 5000 98 SATAJBA New
26. ate to Apple Icon gt About this Mac gt System Report gt PCI 18 Loading Drivers onto a Bootable Array Creating an array and then installing Windows OS onto the RAID configuration is a bootable array Since you cannot use the conventional method of installing drivers the drive must be loaded during Windows installation For Windows Users 1 On first boot up press CTRL H during the HighPoint RocketRAID splash screen to enter the BIOS RAID creation utility 2 Create the array you want to install your Windows Operating System onto With the array created download the RS6421VS drivers from www highpoint tech com and load them onto a USB You will need to locate the files when prompted to load drivers during Windows Installation Start Windows Installation When prompted Where do you want to install Windows Click Load Driver When prompted click Browse Browse to your connected USB and driver files you downloaded Click OK and once loaded you will see a list of drivers detected 9 Select the HighPoint driver file 10 Click Next and you should see the RAID arrays you created 11 Select the RAID array and click next 12 Follow the Windows installation instructions to complete your installation W oe ee A bootable array differs for Mac users since there is no way to load the HBA drivers during installation The only way to create a bootable array would be to use 3 party software and clone the bootable drive For M
27. ate your motherboard BIOS 2 Update your RAID Controller BIOS Update your motherboard BIOS To update your motherboard BIOS refer to your motherboard manufacturer s user manual or website Update the RocketRAID BIOS To update RocketRAID BIOS refer to either of these sections e Using a Bootable USB to update BIOS e Updating the BIOS through WebGUI Note Press END to bypass the RocketRAID BIOS splash screen so you can boot up Windows and access WebGUI Online Array Roaming 67 One of the features of all HighPoint RAID controllers is online array roaming Information about the RAID configuration is stored on the physical drives So if a card fails or you wish to switch cards the RAID configuration data can still be read by another HighPoint card Help e Online Help e Register Product Online Help redirects you to additional documentation concerning the HighPoint WebGUI Register Product takes you to HighPoint s web support On this page you can create a new customer profile where you can register your product or post an online support ticket 68 Table 4 WebGUI Icon Guide cid Critical missing disk A disk is missing from the array bringing it to critical status The array is still accessible but another disk failure could result in data loss Verifying The array is currently running a disk integrity check Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new dis
28. bal View Logical Setting Event SHI Uigh Po at Recover Technologies Inc Logout Help Controller Physical Devices Information Devices Device 1 1 Model Rescan WCC4ENSLV3U6 Unplug Revision 80 00A80 Location 1 1 Max Free 0 00 GB Status Legacy Serial Num WD WCC4ENSLV3U6 WDC WD60EFRX 68MYMN1 WD Device 1_2 Model WX11D74RHV7A WDC WD30EFRX 68EUZNO WD Device 1 3 Model WMC4NODCFMUT WDC WD40EFRX 68WTONO WD Device 1 4 Model WCC4EHYCFZXL HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved 39 WDC WD40EFRX 68WTONO WD Capacity Read Ahead Write Cache NCQ Identify LED Capacity Capacity Capacity 4 00 TB Enabled Change Enabled Change Enabled Change ON OFF 6 00 TB 3 00 TB 4 00 TB The following properties are part of the Physical Devices Information box under the physical tab e Model Model number of the physical drive e Capacity Total capacity of the physical drive e Revision HDD device firmware revision number e Read Ahead Enable Disable Disk read ahead e Location Device location example 1 2 states controller 1 slot 2 e Write Cache Enable Disable the disk write cache e Max Free space on disk that is not configured in an array e Status Normal disabled critical status of the disk e NCQ Enable Disable Native Command Queuing e Serial Number serial number of the physical disk
29. e alarm buzzer 2 Fan LED GREEN normal RED fail 3 Temperature LED GREEN normal RED over 55 C Power Switch DB9 Power Cord Receptacle Mini SAS SFF 8088 Figure 2 Enclosure back panel Key UO Power Cord Receptacle Mini SAS SFF 8088 Connector SGPIO Fail HDD Display Use the mini SAS SFF 8088 cables provided to connect the enclosure ports located on the back panel to the RocketRAID 644LS port RocketRAID 644LS BEEP1 PORT1 LLL UU LLA ULUI 10 RocketRAID 644LS Key PORTI mini SAS SFF 8088 Connection Corresponds to channel 1 4 BEEP1 Alarm Beeper LED Activity The following information tells you how to interpret LED activity seen on the enclosure and disk trays Present Active Failed Identify Disk Tray WHITE BLUE N A N A o WHITE N A N A Fans LEDs GREEN RED N A oe GREEN RED N A Present Indicates that the disk is present and available Active Indicates the disk is performing disk I O Failed Indicates disk failure Identify Identify LED is a setting that can be enabled in Physical gt devices This setting will bring up a RED LED for the drive that is enabled for easy identification Identify LEDs are not available on the RS6421VS enclosure Section 2 Drivers Updating drivers firmware and BIOS can provide bug fixes and performance enhancements It can also improve compatibility support for newly installed hardware This section covers the following topics
30. e faulty disk will be taken offline and you can either e Reinsert the same disk e Insert new disk Reinserting the same disk should trigger rebuilding status since data on the disk would be recognized If you insert a new disk clicking add disk will give you the option to select that disk and add it to the array Disabled Status 47 Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status W RAID_5 O RAIDS 9 00 TB 64k 51268 Disabled Maintenance Array Information RAID_5 0 Location Model Device_1_1 Capacity Max Free 1 1 Device 1 2 os i 4 00 TBE 1 00 TB 1 2 Device_1_3 6 00 TE 3 00 TB 1 3 E Device_1_4 3 00 TE 0 00 GB 1 4 i 4 00 TB 1 00 TB A disabled status array means that your RAID level does not have enough disks to function e Your data will be inaccessible e Rebuilding will not trigger since RAID does not have enough parity data to rebuild upon Your options in Maintenance are e Delete e Unplug e Recover Delete will delete the array Unplug will take array offline making it safe to remove Recover will attempt to recover the array using the list from the recover tab Expanding an Existing Array Important It is recommended to Verify Rebuild your array before Expanding or Migrating Once you start an OCE ORLM procedure you can stop the process but it must be resumed until completion To add more capacity to your current configuration follow these steps Log in W
31. e the wrong disk from a critical array the array status may become disabled Data is inaccessible for disabled arrays follow these steps to restore the previous state Shut down your PC Shut down the RS6421VS Enclosure Place all disks back to original configuration Boot up PC A Ww N m Your array should be back to Critical status Identify the correct disk and rebuild from there Handling Disabled Arrays If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled Disabled arrays are difficult to recover so it is important to fix any critical status as soon as possible 66 To recover a disabled array using the Recover Tab will yield the best results To utilize the Recover tab you will need to insert the exact physical drives that are listed under the recover list How to recover from a Disabled Array 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click Recover Alternatively 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click delete 4 Click Recover Tab 5 Select the RAID configuration you want to recover 6 Click Recover Array Your PC hangs when card is installed The moment you power on your PC the system BIOS will load and your PC will enter POST Power On Self Test If you hang at this screen it may be a system resources issue There are two methods to fix this problem 1 Upd
32. ebGUI Select desired controller from drop down menu on top left Click Logical Click Maintenance for the array you want to change A W N 48 e Select a different RAID level to Migrate e Select the same RAID level to Expand Array Information Delete Change Cache Policy JBOD Volume Important Record all the physical drives currently in array Click ORLM Select the physical drives you recorded earlier and the drives you want to add Click Submit So Se Upon submission you will receive a prompt stating ORLM created successfully http localhost 7402 ORLM destination RAID 5 Array RAID_5_1 has been created successfully Disk 1 WDC WD2003FZ4EX 00274540 WD WMCSCODOLOMEK 1 1 Disk 2 WDC WD2003FZEX 002745A0 WD WMCSCODIRJUS 1 2 Disk 3 WDC WD60EFRX 68MYMN 1 WD WXL1D74RH86K 1 3 Disk 4 WDC WD2003FZEX 00Z45A0 WD WMC5CODOWZ56 1 4 OK The Logical Device Information will change status to migrating Physical Device Information 49 Controller 1 4520 gt WighPaint Technologies Inc Global View Physical Logical Setting Event SHI Recover Logout Help Create Array Logical Device Information Spare Pool Name Type Capacity BlockSize SectorSize OS Name Status Logical Device WV RAID_5 0 RAIDS 4 00 TB 64k 512B HPT DISK 1_3 Migrating 0 Maintenance Rescan Beeper Mute W RAID_5_1 RAIDS 6 00 TB Migrating 0 Maintenance _ ES Device_1_6 Hard Disk 6
33. ech com websupport You may also call us during our regular business hours Monday Friday Excluding Holidays 9 AM to 6 PM Phone 408 240 6108 72
34. email alerts 1 Check the Enable Event Notification box 2 Enter the ISP server address name or SMTP name 3 Type in the email address of the sender email account that is going to send the alert 4 Type in the account name and password of the sender Type in the SMTP port default 25 6 Check support SSL box if SSL is supported by your ISP port value will change to 465 refer to your ISP if you have a specific SMTP port UI Note After you click Change Setting the password box will become blank How to Add Recipients Recipients Name Event Level Add Recipient E mail Name Event Level Information Warning JError Add Test You can add multiple email addresses as receivers of a notice 1 Type the email of the recipient in the E mail text box 2 Type the name of the recipient in the Name text box 3 Check which type s of events will trigger an email in the respective Event Level check boxes 4 Optional Click test to confirm settings are correct by sending out a test email 5 Click add to add the recipient to recipient list 54 6 The added recipient will display in under Recipients The email will send to your recipients the output recorded in the event log Example email message HighPoint RAID Management Software Mail Notification Sent Mon 5 4 2015 4 36 PM To testo Mon 64 May 2015 23 35 46 GMT HPTMVS58e T0PController Plugging device detected WDC WO4GEFRX 68WTO NG WD
35. er or drive path Nae SCAM ooo 7 Once finished the drive will appear in your OS with the letter you assigned 62 L Disk 1 Basic New Volume D 9314 75 GB 9314 75 GB NTFS Online Healthy Primary Partition Figure 12 Disk formatted as NTFS and assigned drive letter D Your disk may initially appear offline to the operating system and you may have to bring it online 1 In Disk Management right click the disk you wish to bring online F Disk 1 Unknow Onlin 9314 88 kasii Offline Properties Help 2 The disk status will change to Not Initialized right click the disk again to initialize it GF Disk 1 Unknown Initialize Disk 9314 88 GB a Not Initialized Offline Properties Help For Mac Users 1 After creating an array using the WebGUI you will be prompted to initialize The disk you inserted was not readable by this A computer Initialize Eject 2 Click Initialize this will simply open Disk Utlity 3 Select your newly created array 63 Click Erase Select a Format recommended Mac OS Extended Journaled Choose a name for your RAID volume Click Erase NS eS 502 00 First Aid Eras Partiti RAID Rest 600 13 GB HPT RS5122B irst Ai ase ion estore 10 10 To erase all data on a disk or volume amp 10 TB HPT DISK 1_0 Media 1 Select the disk or volume in the list on the left o Untitled 2 Specify a format and name 3 If you wan
36. es for a more up to date procedure To uninstall the driver remove the files copied to your system OSX 10 6 10 7 10 8 System Library Extensions HighPointRR kext OSX 10 9 10 10 Library Extensions HighPointRR kext 1 Remove Delete the HighPointRR kext to uninstall the driver 2 Reboot for changes to take effect s ro _ F ol sa ww os A a Ta r ro fT 3 b W uE s b C n mnm ry a aaen in ee See T o ti D D MIA A d TO f a E na uter 4T aa ee Se Sf 1 wy a eo E d AE 7 ay aw AE Def t7 i iD M fa f gt gt E7 JE fuw 7A YSC UOI INIA VIVa 2 KOLK KCOCLAALU OFF L Y DIV HILY CF 4 O Y aD i Ld I Y CE j a p A d XD o E mu J y wi j y y iy W d S ws Ww LU BAS L A LJ I A ISA y M lt o Gu z L ALT EaU CLE v4 A E XJ pe L LJ Pi LAS LJ XJ UCLBAE p S L qa LLE y g Je USBI SBR LJ G4 A oy VKH XU 4 gt a SJ ai Us A lt v 4 a LO pos KZ hu wm T wu y A yY A lt Add Remove Spare Ze The RocketRAID BIOS is capable of viewing and creating RAID arrays You can enter the BIOS by pressing CTRL H during boot up To enter the RocketRAID BIOS 1 Boot up your PC 2 When RocketRAID splash screen appears press CTRL H 3 You will enter the RocketRAID BIOS Setting Utility Use the following keys to navigate the BIOS utility Keyboard Arrow Keys Navigate the menu Makes a selection Exit current menu exit BIOS utility
37. ete de dade de decade ie dried dei dededetede ide iedeiedte lace edede 41 GOING SR 44 Obtaining Logical Device Information ee 45 NO 46 CAUCASUS ae 46 Disabled Status osea seca e eee See 47 EXD al Cine all EXITS WMO ATT Aly lt sscssssasazasoasannannnasoaannaananaaasnaasanaaaaanaaanangseanaaaanasaaannnananeseanmieanaaes 48 SOUS Ta Dl D S E S S Dl PIS SVM OE Cl GUA E cette 53 Coana ne VOUT WC GU AS SWOT anaana EEEE AENEAN 53 R coverine your WeDGUL password ee 53 et 53 FC CON Si LaDonna aa aa DD HOw to backup your ReCover INS Tarana 56 How to Reload your Backup ReCOVE Se 56 EN 56 Table Sc EVent LOS ICON Gin 57 SHI Storage Health INS pe ClOL nenn 57 How to Enable SMART Monitoring ee D8 How to Change HDD Temperature Threshold ee 59 How to Use the Health Inspector Scheduler es 59 Howto Create a New Verily TaSsk 60 Section 6 Formatting the RAID VolunmeS ee 60 SECUOM 72 TP OUDIES MOO THIS oi 65 ai 65 Rebuilding Stops Due to Bad Sectors sce ea ee ee 66 Critical array becomes disabled when you removed faulty disk pb 66 Handine Disabled Array 66 Your PC hanes when card is installed ee 67 TIDENE GU ial eo ok We 69 Table 5 RAID Level Quick Reference ee 71 HighPoint Recommended List Of Hard DivesS ccccccecessssceeessseeeeeesseeeesesseeeeeessseeeeeesseeeess 72 Contac Technical SUP DOR 72 Product Overview The RocketStor 6421VS bundle package includes an enclosure for housing your ph
38. hPoint Technologies Inc All Rights Reserved D9 The Health Inspector Scheduler HIS enables you to schedule disk array checkups to ensure disks array are functioning optimally How to Create a New Verify Task All arrays will appear under New Verify Task Log in to WebGUI Select the proper controller from the top left drop down Click SHI Click Schedule Select the array you want to schedule the verify task Type the name in Task Name entry box Choose whether you want to schedule e One time verify task on specific date YYYY MM DD at HH MM SS 24 hr clock e Ora specific schedule you can adjust based on Daily Weekly or Monthly options 8 Click Submit 9 Your entry will appear under Tasks List Note New Verify Task box only appears if you have normal status arrays If you have a critical array New Rebuild Task will replace New Verify Task ae SS Ee YS Section 6 Formatting the RAID Volumes After creating a RAID array see page 43 your operating system will recognize that array as a logical disk But it will not be accessible until it is formatted by the operating system Format the volume when you have finished the following procedures e Set up the Enclosure e Set up the RAID Controller e Installed Drivers e Created an Array For Windows Users 1 Use Windows Search Box and search Disk Management Search results may show Create and format hard disk partitions 60 Search Setti ale S Results for
39. hangeable Remote Login A user connected to a local network can remotely access the WebGUI using the IP address of the host device To obtain your IP address For Mac Users 1 Open a terminal window on the host computer computer that is connected to the RS6421VS enclosure 2 Type ifconfig Look for the connection that has status active 4 Write the IP address located after inet W 34 Ooo hpt lab bash 80x24 Last login Fri May 68 09 36 50 on ttys862 You have new mail hpt labs pro hpt lab ifconfig lo flags 8049 lt UFP LOOPBACK RUNNING MULTICAST gt mtu 16384 options 3 lt RxXCSUM TACSUM gt inet6 1 prefixten 128 inet 127 0 0 1 netmask inet TeBB 1 108 prefixlen 64 scopeid Oxl nd6 options 1 lt PERFORMANUD gt gif flags 88168 lt POINTOPOINT MULTICAST gt mtu 1280 stT flags 8 lt gt mtu 1288 enz Tlags B8863 lt UP BROADCAST SMART RUNNING SIMPLEX MULTICAST gt mtu 1500 ether S4 e4 3a ef 74 5b inet6 amp feb 56e4 Saft feet 45b enz2 prefixlen 64 scopeic 0x4 inet 192 168 1 254 netmask OxTTtTTtTT broadcast 192 168 1 255 nde options 1 lt PERFORMNUD gt media autoselect Status active Figure 9 Example en2 has active status the IP is 192 168 1 254 For Windows Users Open a command prompt window on the host computer Type ipconfig Look for the section that contains your network adapter information Take Note the IP address Windo
40. ity According to the max free space on Maximum MB the selected disks DY Mode Disable Margin Enable special cache Adjust the larger marge will achive ploice for more stable performance but it will DV sequential write decrease the maximume write applications performance Disk Cache Policy Unchange HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Array Type JBOD Just a Bunch of Disks RAID 0 Striping RAID 1 Mirroring RAID 5 Rotating Parity bit RAID 1 0 Striping of Mirrored Drives 42 Each RAID level has its pros and cons based on the application you use it for Note Refer to RAID level Quick Reference Array Name the name that will be displayed in Logical Device Information Default RAID_ lt level gt _ lt array number gt Initialization Method Initialization of a disk sets all data bits to 0 essentially clearing all the data on the drive It is important to initialize disks since previous data physically stored on the drive may interfere with new data e Keep Old Data This option skips the initialization process and all data on each physical disk of the array will be untouched e Quick Init This option grants immediate access to the RAID array by skipping the initialization process but it will delete all data Note Skipping initialization is generally not recommended since residual data on disks may interfere with new data in
41. k to a critical state array Critical rebuild required The array has all disks but one disk requires rebuilding Disabled The icon represents a disabled array meaning more than one disk failed and the array is no longer accessible Initializing The array is initializing The two types of initialization is Foreground and Background See Initialization Uninitialized The array initialization process has been interrupted and the process is incomplete Not Initialized Disk is not initialized yet and needs to be initialized before use OCE ORLM Array is performing a OCE ORLM operation OCE ORLM has stopped The array expansion process has been stopped Legacy An existing file system has been detected on the disk These disk are classified as legacy drives Spare The device is a spare drive it will automatically replace any failed drive part of an array Normal The array status is normal 69 IR se amp 82 8 SE AE ER N Initializing The array is initializing either foreground or background initialization Initialization Stopped The initialization has been stopped Current status is uninitialized Critical Inconsistency Data in the array is inconsistent and needs to be rebuilt Critical missing disk A disk has been removed or experienced failure and user needs to reinsert disk or add a new disk Rebuilding The array is currently rebuilding Verifying The array is performing a da
42. le click on HighPoint RAID Management exe Home Share View T di t RAID Manage _Win_v2 3 2 4 13 01_12 Name Date modified Type Size g Favorites By Desktop aig HighPoint RAID Management 11 12 2014 1 25PM Application 1 667 KE iB Downloads _ HPT_CLI_Guide pdf 1 12 2015 3 33 PM PDF File 421 KB El Recent places 1 12 2015 3 39 PM Text Document jE This PC th Network Follow the on screen steps to install our software Welcome to the HighPoint RAID Management Setup Wizard This wizard will guide you through the installation of HighPoint RAID Management Itis recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 2 Log in the WebGUI by double clicking the desktop icon created or by typing http localhost 7402 in your preferred browsers address line it is recommended to use the latest version of your browser 32 os HighPoint RAID Management For Linux Users Refer to the installation guide or README included in the driver package for the most accurate and up to date installation steps 1 Download the Web RAID Management WebGUI for Linux online at www highpoint tech com 2 Extract the tbz file to the desktop and browse to the appropriate rpm file there are 32 and 64 bit options 3 Double click the rpm file this should open the operating systems
43. minutes setting are available Restrict to localhost access default Enabled Remote access to the controller will be restricted when enabled other users in your network will be unable to remotely log in to the WebGUI Rebuild Priority default Medium You can specify the amount of system resources you want to dedicate to rebuilding the array There are 5 levels of priority Lowest Low Medium High Highest Port Number default 7402 The default port that the HighPoint WebGUI listens on is 7402 You may change it to any open port 32 Password Setting Changing your WebGUI password Under Password Setting type your new password and confirm it then click submit Recovering your WebGUI password If you wish to revert to the default password hpt delete the file hptuser dat For Mac Users Open Terminal Type or navigate to cd usr share hpt Type rm hptuser dat to remove the file Reboot A W N m For Windows Users Open file explorer Navigate to C Windows Delete hptuser dat Reboot ee i Email Setting The following topics are covered under email e SMIP Setting e Adding Recipients You can set the controller to send an email out to recipients of your choosing when certain events refer to Event Tab trigger 93 SMTP settings MeEnable Event Notification Server Address name or IP Mail From E mail address Login Name Password SMTP Port Support SSL Change Setting To set up
44. nclosure 1 Take out the HDD tray and place your hard drive in the tray as shown below Then install the tray back into the enclosure Repeat for all your hard drives Optional Lock your HDD tray with the included disk tray Key Place the enclosure on a server rack or another stable flat surface Connect the enclosure to a power source with the AC Power Cord Connect the enclosure to the included RocketRAID 644LS using the mini SAS to mini SAS cable SFF 8088 UI eR W N Preparing the HBA Host Bus Adapter The following instructions describe how to prepare your RocketRAID 644LS HBA for use To install your RocketRAID 644LS Important Before installing the RocketRAID 644LS Controller ensure that your system is powered OFF 1 Locate a PCIe 2 0 x4 slot or compatible slot on your PC motherboard e Note 1 Refer to your PC manual for instructions on how to access your motherboard e Note 2 Refer to your motherboard manual for instructions on how to locate your PCI Express slot 2 Align the RocketRAID 644LS with the PCIe slot and push straight down until card is fully seated 3 Tighten the connection by fastening the RocketRAID bracket and enclosure together A PCI Express 2 0 x4 card is compatible with PCI Express 2 0 x16 and PCI Express 3 0 x16 slots as well as PCIe 2 0 x8 PCIe 3 0 x8 slots T4 4 PCI Express slot Figure 1 Enclosure front panel Key UO Mute button for silencing th
45. nt has been tested and found to comply with the following European directives European Standard EN55022 1998 Class B European Standard EN55024 1998 Table of Contents TOWER 6 EL 6 2 OO OM ln a aO 7 PREP ale ielosune ouoroiousiouiuoiouovoovovonoou nouu ruu ear aaar UUU 8 Prepanne the CA Hosil BUs Le 8 LDA U a E 11 eC On DTI CT ea E ee eee 1 Installing Drivers on an Existing Operating System ee 12 CREC 0 Dead Gir lt 3 tan T O a A ee eae 17 Loading Drivers onto a Bootable ALray cccsssssccceesssseeeeeesssseeeeeeesssseeeeeeessseeeeeesssseeeeeeesssas 19 Updating the Drivers ee 20 WS Te SCT CS NTN CY E E E E E E AE E E EE 21 Section 3 Navigating RocketRAID 644LS BIOS Utility PC only es 22 Table 1 Summary of BIOS Options st 23 24 DE 25 RN 25 LS 26 JJ 20 ix 27 Section 4 BIOS Firmware Updates Ne 28 Using the WebGUI to update BIOS Firmwate ee 28 Using a Bootable USB to update BIOS Firm wat e ee 29 Section 5 Navigating the HighPoint WebGUl ee 30 NS Pe WED 31 How to Login HighPoint WeDGULI ccc cccsceeessssseeeeeeessseeeeeesssseeeeeeessseneeeeeesssseeeeeeeessseeeeeeeesaas 34 OU 36 Viewing HBA Properties 4 36 Viewing Storage Properties eee eee eee eee ee ee ee eee 37 PE al T a 37 Udana PIOS TEN kee hn ne ehhh een erie ee eee eee 38 Obtainine Physical JevwieesJRIoN oO 39 LOSC A D E EEA EA E A AAA EA AA EA 41 CreaUno ATATA y deca tice te cece ce ceded te dete dete de dade de d
46. ntroller SAS SATA SATA Express Name RocketRAID 2722 SAS Controller SPI Type RAID Controller Driver Installed Yes Storage MSI Yes Thunderbolt Bus PCI USB Slot Slot 3 Network Vendor ID 0x1103 Device ID 0x2722 Firewall Subsystem Vendor ID 0x1103 Locations Subsystem ID 0x0000 Volumes Revision ID 0x0003 WWAN Link Width x4 Wi Fi Link Speed 5 0 GT s Figure 3 Click Apple Icon gt About this Mac gt System Report gt PCI 16 Checking your Driver Version To check if the driver was installed successfully follow the instructions below The Same procedure can be used to determine your driver version For Windows Users Click Start Click Control Panel Click Hardware and Sound Under Devices and Printer Click Device Manager Note Alternatively you can search Device Manager in your start menu search bar 5 Click the Storage controllers tab e If driver is installed it will show RocketRAID 644LS Controller e If driver is not installed it will be located in Other devices as RAID Controller e Click Properties and then click the Driver Tab to find out the version installed A W N m RocketRAID MALS SATA Controller Driver Provider HighPoint Driver Date 6 18 2014 Driver Version 1 3 14 0 Digital Signer HighPaint Technologies Inc Driver Details To view details about the driver files To update the driver software for this device f the device fails after updating the driver roll
47. omplete data loss No fault tolerance failure of one drive in the array results in complete data lose Useable storage space is 50 of total available capacity Can handle 1 disk failure Useable storage capacity equals total capacity of all drives in the array minus two Not recommended for database applications that require frequent heavy write sessions Can handle 1 disk failure Not recommended for applications that require frequent heavy write sessions Application Backup Temporary file performance driven application Operating system backup and transaction database Fast database and application servers which need performance and data protection Data archives and ideal for application that require data protection Data archives and ideal for application that requires data protection HighPoint Recommended List of Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications Since not every hard drive in the market can be tested this list is meant to be a general guideline for selecting hard drives operating in a RAID environment Regular desktop grade drives are highly not recommended for RAID use http highpoint tech com PDF Compatibility_List RocketRAID_600_2700_3600_and_4500_Series_RAID _HBA_ Hard_Drive_Compatiblity_List pdf Contacting Technical Support For any help and support submit a support ticket online at http www highpoint t
48. r WINBOND W25X40BU Do you want to backup BIOS Y N 8 Reboot y G C 1 7 law oa i Ww CY h fl AXN T QO A ITA AQA Na Viva IS Carat i L e AA ULL G L F aw i The HighPoint WebGUI management utility allows you to do several key things e Create and remove arrays e Monitor disk health e Update firmware and BIOS e Change enclosure settings e Troubleshoot faulty drives e View general system overview 30 Tab Name Function Global View View HBA Host Bus Adapter and Storage Properties View Additional Controller properties Physical Update BIOS Firmware View disk properties Adjust selected disk behaviors Logical Manage and create RAID arrays Setting Adjust WebGUI controls settings Event Show WebGUI Event Log SHI Storage Health View and schedule S M A R T Inspector monitoring Recover Revert to previously created arrays Logout Logout of WebGUI Help Additional WebGUI documentation Online Web Support Installing HighPoint WebGUI The HighPoint WebGUI is the primary link between you and your RAID array Using the management utilities and menus offered by the WebGUI you will be able to access create and maintain your RAID arrays New features are continually added to the interface update to the latest version at www highpoint tech com 31 1 Locate the HighPoint WebGUI Setup on our website www highpoint tech com and download the WebGUI package Extract the contents and doub
49. r Software Click Browse my computer for driver software Select the driver files you downloaded Click next Reboot SS 20 Uninstalling the Drivers For Windows Users 10 Open Windows Device Manager e Click Start e Click Control Panel e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar 11 Click the Storage controllers tab 12 Right click RocketRAID 644LS Controller File Action View Help e m E B m 8 CRS d WIN HPM1FHIBEPV p JE Computer b Disk drives E Display adapters tS Human Interface Devices Cg IDE ATA ATAPI controllers gt Keyboards Mice and other pointing devices LX Monitors a Network adapters gt Other devices ij SM Bus Controller Y Ports COM amp LPT Print queues E Processors gt Storage controllers lt gt HighPoint RCM Device lt gt Microsoft Storage Spaces Controller gt RocketRAID 644L5 SATA Controle p jE System devices Update Driver Software b b b b b b b d Universal Serial Bus controlli Disable Scan for hardware changes Properties Uninstalls the driver for the selected device 13 Click Uninstall 14 Check the Delete the driver software for this device checkbox when prompted 15 Click OK 16 Reboot A For Mac users Refer to the Installation Guide included in the driver fil
50. rmation Devices Model Name RocketRAID 4520 SAS Controller EFI Version v1 1 Rescan Vendor HighPoint Technologies Inc Extended Information IOP Model 88RC9580 9580B2 CPU Temperature 48 C Board Temperature 38 C Power 3 3V Voltage 3 26V Power 2 5V Voltage 2 50V Power 1 8V Voltage 1 81V Power 1 5V Voltage 1 53V Power 1 0V Voltage 1 02V SDRAM Size 512 M Battery Installed Not Installed Firmware Version v1 7 0 0 SAS Address 500193c011030000 Update Firmware Select the blf file to update Firmware This process may take some time Choose File J no file selected Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved 37 The physical tab shows general and extended information about the controller you are using Information about the firmware BIOS and operating temperatures are all located here This information is useful for identifying what RAID controller model you have and to make sure you have the most updated version available The physical tab contains the following information e Controller Information e Extended Information e Update Firmware e Physical Devices Information Controller Information Lists the controller model name BIOS version and vendor e Model Name RocketRAID 644LS SATA Controller for RS6421VS e BIOS Version v1 1 as of 5 26 2015 e Vendor HighPoint Technologies Inc Extended Information Gives you
51. s 45 Normal Status Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status i RAID_5_0 RAIDS 9 00 TB 64k 5128 HPT DISK 0_O Normal Maintenance Array Information Location Model _ ci Max Free 1 1 7 LOOTE E 1 2 6 g 3 00TB 1 3 YDS 1 0 00 GB 1 4 1 00TB A Normal Status Array has the following options e Delete e Unplug e Verify e Change Cache Policy e Change Margin e Rename e ORLM Delete deletes the selected RAID array Unplug powers off the selected RAID array Verify verifies the integrity of the RAID array Change Cache Policy Toggles between Write through and Write back cache Change Margin Adjust margin when DV mode is enabled Rename renames the RAID array OCE ORLM Online Capacity Expansion Online RAID Level Migration Critical Status 46 Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status WwW RAID_5 0 RAIDS 9 00 TB 64k 5126 HPT DISK 0_O Critical Maintenance Array Information RAID_5_0 Location Model Device_1_1 it Max Free i M HE Device_1_2 write back Pean 1 2 aiii Device_1_3 Disable Change Margin Margin an 1 3 NDE LES Device_1_4 jgop volume E Dius 1 4 VDE 1 00 TB A critical status array has all the normal status options except the following e The Array can no longer be renamed e Add disk replaces the verify disk option Once array status changes to critical th
52. software installer Enter the Administrative password when prompted and proceed with installation 4 The package can also be installed manually using a terminal Log on in as root open a terminal and browse to the location of the rpm file Run the following command rom i hptsvr https 1 4 10 1386 rpm r hptsv r https l 4 10 x86 64 rpm filename may vary For Debian Ubuntu Linux distributions you can use alien to convert the rpm packages to a deb package then use dpkg 1 command to install each package Some script files may be lost during the conversion process from rpm to deb so you may need to make manual corrections The following files will be installed configured usr bin hptsvr service program etc hptcfg service config file etc rce d init d hptdaemon service control script usr share hpt webguiroot data files If there is no etc hptcfg present you can add it manually using by using the echo command on the driver file name to etc hptcfg For example echo hptiop ko gt etc hptcf 33 How to Login HighPoint WebGUI You can reach the HighPoint WebGUI log in page either by e Double clicking on the HighPoint RAID Management icon created on your desktop e Opening your preferred web browser and typing http localhost 7402 in the address bar The default username and password to login is Username RAID Password hpt Username and Password are Case Sensitive Username is not c
53. sure e Refer to the WebGUI Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk e Array will rebuild automatically if your auto rebuild setting is enabled and you reseated the faulty disk Note Click Rescan if array still does not rebuild automatically 4 If the new disk is added and it does not automatically start rebuilding you can manually add the disk in maintenance e Log in to WebGUI e Click Logical Tab e Click Maintenance gt Add disk gt select the appropriate disk 5 Rebuild should now start e If rebuild does not start click Rescan on the left hand panel 65 Note Rebuilding an array takes on average 2 hours per 1 Terabyte of disk capacity The process will scan through the entire disk even if you have very little used disk space Rebuilding Stops Due to Bad Sectors If rebuilding fails to complete due to bad disk sector errors check in the Event Log there is an option to continue rebuilding on error in HighPoint WebGUI 1 Log in to WebGUI 2 Click Setting tab 3 Under System Setting change Enable Continue Rebuilding on Error to Enabled This option will enable rebuilding to ignore bad sectors and attempt to make your data accessible It is important to backup immediately after backup is complete and replace or repair the disks with bad sectors Critical array becomes disabled when you removed faulty disk If this is the case you may have removed the wrong disk When you remov
54. t to prevent the recovery of the disk s erased data click Security Options i Oj SuperDrive 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume a WebGU _Mac_v2 6 2 1_14 in the list on the left and click Erase Free Space HighPointRR_Mac_106_10 HighPointRR Format Mac OS Extended Journaled Name Untitled Disk Description HPT DISK 1_0 Media Total Capacity 10 TB 10 001 770 872 832 Bytes Connection Bus SAS Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 50 01 93 CO AA 2 5F 55 Logical Unit 0 Partition Map Scheme GUID Partition Table 64 Section 7 Troubleshooting This section provides guidelines to some problems you may encounter e Handling Critical Arrays e Handling Disabled Arrays e PC hangs when card is installed Handling Critical Arrays When your disk status turns critical that means your array as a whole is still accessible but a disk or two is faulty depending on your RAID level is in danger of failing e Unplugging disk that is part of an array e Bad sector detected on a disk part of the Common scenarios for critical array status e Unrecoverable data during rebuilding e Defective port or cable interrupts rebuilding process To recover from this situation 1 Backup your existing data 2 Identify which disk is faulty e You can refer to the LED lights on the enclo
55. ta consistency check Array status will show verifying Disabled The array does not have enough disks to maintain the RAID level A disabled array is not accessible OCE ORLM Array is expanding its capacity or migrating to a different raid level Status will display Expanding Migrating OCE ORLM stopped The Expansion Migrating process has been stopped The status will display Need Expanding Migrating Critical OCE ORLM A disk member is lost during the OCE ORLM process Critical OCE ORLM rebuild The expanding migrating array requires a rebuild 70 Table 5 RAID Level Quick Reference Type JBOD Min disks Just a bunch of disk Description Disk Striping Disk Mirroring Disk Mirroring followed by Stripe Disk Striping with Rotating parity Disk Striping with dual rotating parity Usable space Advantage Each drive can be accessed as a single volume Offers the highest performance Provides convenient low cost data redundancy for smaller systems and servers High read performance and medium write performance with data protection for up to 2 drive failures High read performance and medium write performance with data protection with a single drive failure High read performance and medium write performance with data protection in case of up to two drives failure 71 Disadvantage No fault tolerance failure of one drive results in c
56. ules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union Compliance Statement This Information Technologies Equipme
57. um Port Number 7402 Submit Password Setting Password Confirm Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Under this tab user can e Enable auto rebuilding e Enable rebuilding on error e Turn audible alarm on off e Set spindown time for idle disks e Restrict to localhost e Set rebuild priority e Change port number e Change WebGUI password system Settings gt l Enable auto rebuild default Enabled When a physical drive fails the controller will take the drive offline Once you re insert or replace the disk the controller will not automatically rebuild the array unless this option is enabled Enable continue rebuilding on error default Enabled When enabled the rebuilding process will ignore bad disk sectors and continue rebuilding until completion When rebuild is finished the data may be accessible but data inconsistency due to ignored bad sectors may cause problems in the future If this option is enabled HighPoint recommends user to check the event log for bad sectors Enable audible alarm default Enabled When a physical disk fails the controller will emit an audible sound signaling failure This option mutes the alarm Set Spindown Idle Disk minutes default Disabled When set physical drives will spindown a certain amount of time after disk activity ceases Only 10 20 30 60 120 180 240
58. ws IP Configuration A W N Ethernet adapter Ethernet 5 Media State a o Media disconnected Connection specific DHS Suffix Ethernet adapter Ethernet 4 Connection specific DHS Suffix Link local I Pv6 Address IPud Address Subnet Mask nn Default Gateway Fes ch25 24678 29cc1 258 7417 192 168 1 143 205 255 2595 8 192 168 1 1 Ethernet adapter Ethernet J Media State Media disconnected GConnection specific DHS Suffix Ethernet adapter Ethernet 2 Media State n n Media disconnected Gonnection specific DNS Suffix Figure 10 Example The IPv4 address is under Ethernet adapter Ethernet 4 and is 192 168 1 143 Note Make sure Restrict to localhost access is disabled in WebGUI Setting Refer to setting 35 You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http IP address of host computer 7402 default port is 7402 Global Tab Controller 2 4520 4 HighPoint Technologies Inc Global View Physical Logical Setting Event SHI Recover Logout Help HBA Properties Storage Properties Host Adapter model RocketRAID 4520 SAS Controller Total Capacity 17002 GB Configured Capacity 17002 GB Enclosure count 0 Free Capacity 0 GB Physical Drive 4 Legacy Disk HighPoint RA
59. you have the correct firmware for your HBA Note Your HBA name and properties can be found in the WebGUI gt Physical Tab Locate the proper BIOS file eg rr644ls v11 see the README to confirm 6 Log in to WebGUI Default user RAID pass hpt UI 28 7 Select your controller in the drop down menu on the top left 8 Click the Physical tab and update firmware will be on the bottom of the page 9 Click Choose File and browse to the BIOS file eg rr644ls v11 10 Click Submit 11 Reboot Using a Bootable USB to update BIOS Firmware Create a bootable USB using a utility such as Rufus Caution Creating a bootable USB will erase all previous data stored on it Download the latest BIOS Firmware file found at Extract the file contents onto the bootable USB Read the README for instructions on how to flash the BIOS onto your hardware Reboot your computer into DOS mode by e Setting boot priority to the bootable USB e Removing all bootable drives OS CD Drives from motherboard and leaving only the bootable USB and RocketRAID card plugged in 5 Once in DOS mode you should see a command line interface Copyright 409 199 2813 Intel Corporation A Ww N me PXE E6 Media test failure check cable PXE M F Exiting Inte Boot Agent Intel R Boot Agent GE v1 5 04 Copyright C 1997 2613 Intel Corporation PXE E61 Media test failure check cable PXE M P Exiting Intel Boot Agent FreeDOS kernel 2641 build 2641 OE
60. ysical drives and a RAID Controller to manage and create RAID arrays of different levels e NetStor 1U 4 Bay SATA JBOD Enclosure e HighPoint RocketRAID 644LS Controller Kit Contents Item Count NetStor Enclosure 1 HighPoint RocketRAID 644LS 1 HDD Trays 8 mini SAS SFF 8088 Cable 2 Power Cord Manual CD ROM HDD mounting screws 32 HDD lock keys 2 RS6421VS Feature Specifications Form Factor 1U 4 Bay Rackmount Enclosure Host Interface 1x Mini SAS JAD Comino ens RocketRAID 644LS PCIe 2 0 x4 Interface RAID Level 0 1 5 10 amp JBOD Max Capacity Up to 32TB 4 removable 3 5 Hot Swap trays Individual key lock on each HDD tray Of Drive Trays for physical security Drive Interface SATA Drive Form factor 3 5 HDD supported Operating Svete SD0 Window Server 2008 and above Windows 7 and above Major Linux ene pp Distributions FreeBSD Mac OS X 10 8 5 and later 6 Certification CE FCC RoHS Warranty 1 Year Dimension 17 8 D x 19 W x 1 73 H Weight 35 65 lbs UPC 643653642113 Enclosure Monitoring Feature Suite Cooling Fans Two 75 x 75 x 28 mm Quiet Self contained ventilation Hot Swappable Modules Power Supply 250W High reliability IPC Grade PSU Input 90 230 VAC 50 60 Hz Output 5V and 12V DC LED Display for Each Tray White Power On Indicator Blue Busy HDD Access Indicator LED Display For

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