Rotational Series User Manual
Contents
1. 30 RegISIratlion CARO suwas aaa 31 WONG S us Back Cover A PDF VERSION OF THIS MANUAL IS ALSO AVAILABLE BY CALLING TECH SUPPORT QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE INTRODUCTION Congratulations on your purchase of our Rotational Molded spa We at Strong Pools amp Spas are excit ed to assist your family in Creating a Lifestyle that Lasts a Lifetime With proper care operation and maintenance your spa will provide your family many years of com fort and pleasure Please take time to read all the instructions before you install or operate your strong Spa This manual explains safety precautions installation instructions operating directions and maintenance procedures If you have any questions after reading this manual please call your dealer or Strong Pools amp Spas service representative at 1 800 787 6649 Please read and understand all safety instructions operating instructions and all warnings and cautions before adding water or attaching electrical power Knowing your spa Parts of your spa you should know before calling tech support or your dealer with a problem Knowing these few simple parts will speed up the time you spend on the phone with tech support and help us help you solve problems faster YOUR SERIAL NUMBER fic MAKE MODEL amp COLOR IS LOCATED HERE YOUR SERIAL NUMBER MAKE MODEL amp COLOR c IS L2. Fill your spa until the water level is about 1 above the top of the filter 1 800 STRONG 9 ELECTRICAL GENERAL INSTRUCTIONS It is recommended that a licensed electrician install the power to your spa in accordance with the National Electric Code and or any local electrical codes in effect at the time of installation Power supply installation must include a properly rated GFCI circuit breaker The circuit break er must be dedicated and should not be shared with any other appliances It should be labeled and easily accessible to users Power supply must be hard wired into the power pack DO NOT USE EXTENSION OR PLUG TYPE CORDS OF ANY KIND The use of a shut off box near the spa is recommended Metal surfaces within 5 feet of the spa must be grounded to the spa VIE CLASS c FUSE 30m x pe s if n c i mL WHT AC p THESE WIRES GO TO THE PC BOARD CONTROL CIRCUIT QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE IF USING THE STANDARD 110V SERVICE YOU MUST USE A DEDICATED LINE WHICH MEANS THAT THERE CAN NOT BE ANY OTHER HOUSEHOLD ITEMS CON NECTED TO THE CIRCUIT OR OUTLET AT ALL HAVING ANY OTHER ELECTRI CAL APPLIANCES AT ALL ON THIS CIRCUIT WHILE THE SPA IS RUNNING WILL TRIP THE BREAKER IMMEDIATELY DO NOT USE ANY TYPE OF EXTENSION CORDS BETWEEN THE SPA AND THE WALL OUTLET THIS WILL ALSO CAUSE THE BREAKER TO TRIP AND CAN BE A POTENTIAL FIRE HAZARD Standard O
3. There are FOUR unions that require hand tightening prior to operation of your spa When filling the spa with water keep observing these fittings for any slight water drips If a drip is observed just hand tighten until dripping ceases REMOVING AN AIR LOCK NOTE See Union Adjustment Information before operating spa Before starting up your spa make sure you have read and understand all of the previous instructions Make sure the spa has been installed cor rectly including the electrical wiring connections as specified e Spa s water 1s at the correct level Ensure all gate valves are opened The circuit breaker on the control panel has automatic functions that operate upon start up and normal operation to protect the system Upon power up PR will appear for 30 seconds while system is in purge mode and then normal operation will assume Approximately two minutes after the system has been powered up the first filtration cycle will begin to operate Any time after the start up you will be able to change the filter cycle and reset your temperature set point Upon startup the pump may sound sluggish and the flow from the Jets will be minimal this indicates you have an air lock in the pump To release the air from the pump simply open the highest union or upper union to release the air trapped in the water lines or gently using a 17mm or 18mm wrench varies on pump size slowly loosen the black plastic hex head bolt in front o
4. conditions With heavy usage the interval between water changing may be less Spa Filter Cartridge should be cleaned every 2 to 4 weeks depending on the frequency of use Rinse the filter cartridge with a pressure hose and re install filter cartridge in the filter hous ing When changing spa water it is good practice to soak the filter cartridge in filter cleaner The filter cleaner is specially made to remove accumulation of oils and other contaminates which will ensure good sanitary water and extended filter cartridge life Adding Chemicals to your spa water Add to the center of the spa with the pump running Make sure the water is heated Never add chemicals to cold water as this will effect chemical action Also never add chemicals directly into the skimmer Store all chemicals in a cool dry place and in such a way as to prevent children and pets from contacting WINTERIZING YOUR SPA Before draining power must be turned off at the GFCI circuit breaker Attach a garden hose to the drain and open the blue ball valve Figure 1 Water will start to drain The water from the spa is safe and will not harm your lawn or pets You can also siphon the water from the spa You may have some water left in the spa that did not drain you will have to remove a small amount of water by hand using a towel You must also use a wet vac to remove the water from the lines by suction and or blowing Water left in the line and jets might freeze and dama
5. em pU A i ag 3 p dons A F Es rU owt Bo Rs at a a r ie WATERFALL FLOW ADJUSTMENT 1 800 STRONG 9 15 ROTO SPA FITTING TYPES 2 BLACK FIXED 2 STAINLESS ADJUSTABLE SPINNER 16 2 STAINLESS FIXED u M 2 STAINLESS ADJUSTABLE DIRECTIONAL SUCTION CONTROL PANEL IDENTIFICATION Ballioa Jets ight Cool Warm Jet Press JET key to activate pump The system will run for 15 minutes on HI at which time it will automatically shut down unless the water temperature 1s below the set temperature the spa 1s 1n a filtration cycle or it 1s shut off manually prior to the 15 minute period Light Press LIGHT to turn the light on off It will automatically shut off in 4 hours unless done so manually prior to 4 hours Light Sequence amp Sample Lighting Pressing the Light button will change the color or the LED lights To adjust the color press the light button to turn the lights on then press it again to turn them off When you press it for the third time the lights will turn on but change color Warm Press WARM key to adjust temperature The maximum set point 1s 104 F Cool Press COOL key to adjust temperature down The minimum set point 1s 70 F 1 800 STRONG 9 17 Prior to spa operation plumbing fittings on pump amp control pack must be tightened Spa is shipped with loose unions to avoid damage during transportation
6. F STRONG SPAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE THE LIABILITY OF STRONG SPAS UNDER THIS LIMITED WARRANTY IF ANY SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EX TEND FOR ANY REASON WHATSOEVER BEYOND THE STATED TIME PERIOD THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY STRONG SPAS OR ITS AUTHORIZED AGENTS 30 WARRANTY ISSUES CONTACT techsupport 9 LIMITATIONS THIS LIMITED WARRANTY IS NONTRANSFERABLE AND ONLY APPLIES TO THE ORIGINAL PURCHASER THIS LIMITED WARRANTY SUPERSEDES THE PLACE OF ALL OTHER WARRANTIES EXPRESSED OR IM PLIED IN FACT OR AT LAW INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PUR POSE ALL WARRANTY SERVICE MUST BE AUTHORIZED BY STRONG SPAS AND PERFORMED BY ITS AU THORIZED AGENT NO DEALER DISTRIBUTOR SERVICE COMPANY OR OTHER PARTY IS AUTHORIZED TO CHANGE MODIFY OR EXTEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MANNER WHATSO EVER SOFT COVERS ARE NOT COVERED UNDER THE WARRANTY BY STRONG SPAS WARRANTIES FOR SOFT COVERS WILL BE COVERED BY THE COVER MANUFACTURER REGISTRATION SAFETY PRECAUTIONS DANGER RISK OF INJURY 1 Please use the Hot Tub when others are present 2 Children should be supervised at all times 3 To avoid the risk of drowning keep the filter clean and unclogged D
7. OCATED HERE MAIN CONTROL es BOX LOCATION i 4s i THE PUMP 15 LOCATED HERE 1 800 STRONG 9 IMPORTANT SAFETY INSTRUCTIONS WARNING People with infectious diseases should not use a spa The use of alcohol drugs or medication before or during spa use may lead to unconsciousness with the possibility of drowning DO NOT use the spa immediately following strenuous exercise Persons suffering from heart disease diabetes high or low blood pressure or any other serious illness and pregnant women should consult with their physician before using the spa Excessive water temperature can be dangerous Before entering the spa the user should mea sure the water temperature with an accurate thermometer since the tolerance of the water tem perature regulating devices may vary as much as 3 C 5 F The Water should never exceed 40 C 104 F and lower water temperature 1s recommended for extended use exceeding 10 min utes and for young children Long exposure at higher temperature can result in dizziness and or hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the nor mal body temperature of 98 7 F 36 7 C The symptoms of hyperthermia include dizziness fainting drowsiness or lethargy The affects of hyperthermia include Unawareness of impending hazard Failure to perceive heat Failure to recognize the need to exit th
8. STRONG SPAS OWNERS MANUAL United States amp European Models ROTATIONAL SERIES ANTIGUA CYPRUS PLEASE READ THIS MANUAL BEFORE ATTEMPTING TO OPERATE YOUR NEW SPA CAUTION Having more than one GFCI used on the electrical circuit will render the spa inoperable The spa must be on a dedicated circuit STRONG 1 800 STRONG 9 POOLS amp P O BOX 108 ROUTE 11 NORTHUMBERLAND PA 17857 TABLE OF CONTENTS Introduction Knowing Your Spa 3 Safety Instructions 4 Installation Instructions 5 FIlling VOU SDA uuu u ua uu 6 FICC GOMECI AN 8 European WIIIIIg uu l a na 14 Air Controls amp Waterfall 15 Roto Spa Fittings Jets 16 Contuiol Paella T 17 REMOVING IAIN LOCKS censi e e ei I HERO u eH TI ere Sa 18 drOUDIG SI6G6 08 x ve eo Heri ertt 20 usa 21 opa Maintenance 23 Winterizing Your 24 Control PACK COdGS 26 Frequently Asked Questions FAQ 28 Warranty Information
9. Standard mode The start up temperature is set at 100 F 37 C The last measured temperature is constantly dis played on the LCD Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes To display the set temperature press the Warm or Cool pad once To change the set temperature press the pad a second time before the LCD stops flashing Each press of the Warm or Cool pad will continue to either raise or lower the set temperature After three seconds the LCD will stop flashing and display the current spa temperature Jets Touch the Jets button once to turn the pump on or off and to shift between low and high speeds If left running the low speed of the pump will automatically turn off after 4 hours and the high speed will automatically turn off after 15 minutes Light Press the Light button to turn the light on and off If left on the light automatically turns off after 4 hours unless manually turned off prior to 4 hours Preset Filter Cycles The first filter cycle begins 6 minutes after the spa 1s energized The second filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 8 hours or for continuous filtration indicated by The default filter time is 2 hours To program press Warm or Cool then Jets Press Warm or Cool to adjust Press Jets to exit progr
10. USE A CERTIFIED ELECTRICIAN TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE 12 Your wiring should look like this If wiring appears differently DO NOT power your spa and contact our tech support for assistance STEP 5 THESE WIRES GO TO THE PC BOARD CONTROL CIRCUIT GRND 1 800 STRONG 9 13 THIS SECTION IS FOR EUROPEAN USERS ONLY EUROPEAN WIRING DIAGRAM House Breaker BROWN HOT q BLUE NEUTRAL GREEN m YELLOW GROUND 22 62 22 22 22 27 22 27 2 27 2 BROWN an BROWN HOT GREEN GREEN YELLOW YELLOW GROUND GROUND gt x O QG lt m lt ILLUSTRATIONS COURTESY OF BALBOA INSTRUMENTS 230Volt 20 AMP Euro Edition Electrical Connections L1 e These wires go to Two Wire amp Earth L2 S S the PC Board Control Also known as Ground Circuit GRND Earth Ground Green amp Yellow wire L1 Positive Live Brown wire L2 Negative Neutral Blue wire NOTE This change MUST be preformed by a certified electrician Substitute these common HOT NEUTRAL EARTH GROUND colors for your countries standard QUE OIN FINOUDBLEWIS FLEASE VIN TA YUUR DEALER FUR AINCE 14 AIR CONTROLS amp WATERFALL Turning the air control knobs will adjust the amount of air pressure coming out of the jets You can adjust them from MINIMAL to FULL power T wa
11. amming During the filter cycle the low speed on the pump never turns off and in Economy and Sleep Mode heating only occurs during the filter cycle 1 800 STRONG 9 21 Mode OPTIONAL All Rotational molded spas are factory locked in STANDARD MODE Mode is changed by pressing the Warm or Cool button then pressing the Light button Standard Mode is programmed to maintain the desired temperature Note that the last mea sured spa temperature displayed is current only when the pump has been running for at least 2 minutes St will be displayed momentarily when you switch into Standard Mode Economy Mode heats the spa to the set temperature only during filter cycles Ec will display solid when temperature is not current and will alternate with temperature when temperature is current Sleep Mode also heats the spa to the set temperature only during filtration cycles SI will display solid when temperature is not current and will alternate with temperature when tem perature is current but only within 20 degrees of your set temperature f you would like to use Economy or Sleep Mode you must flip dip switch 7 to the OFF position SEE FIGURE 5 BELOW Figure 5 Freeze Protection If the temperature sensors detect a drop to below 44 F 6 7 C within the heater the pumps and blower will automatically activate to provide freeze protection The equipment stays on until 4 minutes after the sensors detect th
12. at the spa temperature has risen to 45 F 7 2 C or higher In colder climates an optional additional freeze sensor may be added to protect against freeze con ditions that may not be sensed by the standard sensors Auz freeze sensor protection acts simi larly except with the temperature thresholds determined by the switch and with out a 4 minute delay in turnoff See your dealer for details 22 CHILDREN SHOULD BE SUPERVISED IN OR NEAR THE SPA AT ALL TIMES SPA MAINTENANCE The maintenance and care of your spa is simple and easy to carry out and if performed regular ly as scheduled problems will be minimal It is important that the following procedures be read through and carried out on a regular basis for the best long term overall performance of your spa The filtering cycle of your spa should be operated at least two hours or more a day whether or not the heater is heating to remove impurities and to prevent disposition of contaminants in your spa The filtering system works automatically Keep the spa covered when not in use to reduce the loss of heat and to keep debris from settling the water Maintaining the spa s proper water chemical balance is essential to the comfort and safety of the user Water mineral content varies constantly and 15 directly affected by evaporation and the use of cleaning and maintenance chemicals which will increase mineral content when added If the mineral content deviates from prescribed pH lev
13. between temperature sensors has been detect ed This could indicate a flow problem Solution Check water level in spa Refill if necessary If water level is okay make sure the pumps have been primed If problem persists contact your dealer Or service organization Problem Persistent low flow problems Displays on the fifth occurrence of HFL message within 24 hours Heater is shut down but other spa functions continue to run normally Solution Follow the action required for HFL message Heating capability of the spa will not reset automatically you may press any button to reset Problem Possible inadequate water poor low or air bubbles are detected in the heater Spa is shut down for 15 minutes Solution Check water level in spa Refill if necessary If water level is okay make sure the pumps have been primed Press any button to reset or this mes sage will automatically reset within 15 minutes If problem persists contact your dealer or service organization Problem Inadequate water detected in heater Displays on third occurrence of dr message Spa is shut down Solution Follow action required for dr message Spa will not automatically reset Press any button to reset On a fresh fill one or both of your pumps may be air locked refer to page 18 for removing an air lock A PDF VERSION OF THIS MANUAL IS ALSO AVAILABLE BY CALLING TECH SUPPORT 1 800 STRONG 9 27 FREQUENTLY ASKED QUESTIONS Q W
14. e spa Physical inability to exit the spa Fetal damage in pregnant women Unconsciousness resulting in a danger of drowning CHILDREN SHOULD BE SUPERVISED IN OR NEAR THE SPA AT ALL TIMES QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE INSTALLATION INSTRUCTIONS Spa Location Improper installation may result 1n equipment damage and will void the warranty Your spa must be placed on a flat level surface The space you choose to install your spa is a very important decision you should consider all of the listed suggestions Check your local code office for understanding of building fencing gates electri cal plumbing and enclosure required codes A location should be selected to compliment your lifestyle the view from your house and the ability to supervise the spa Position the spa in relation to the surroundings of trees sunlight exposure wind bath room location landscaping and evening lighting A spa filled with water is very heavy if the spa is placed on flooring or decking be sure the structure 1s strong enough to support the weight The necessary support should be at least 75 pounds per square foot Install your spa in a way that will allow easy access to the equipment door Storage area for maintenance equipment and chemicals storing chemicals inside your spa cabinet will void the warranty Indoor Considerations The interior of your home where the spa is located must be able
15. el 7 2 7 8 deposits on the spa walls filter electric heating element or gas heater manifold and piping may adversely affect the condition of your spa equipment Since the water capacity of your spa 1 far less than that of a swimming pool the chemical reac tion caused by the presence of one or more persons in the spa is more rapid and pronounced In other words it is much more difficult to maintain the proper pH balance in a spa than in a swim ming pool For these reasons it is important to check frequently the total alkalinity of the wa ter the pH level and the sanitize level then add prescribed chemicals as necessary to maintain the proper chemical balance Failure to maintain a proper balance of chemicals in your spa will result in an early premature failure of your spa parts including but not limited to the spa cover piping certain electrical components in the spa electrical control box and topside panel thus voiding the warranty Always check with your pool and spa dealer to determine which chemicals and or procedures they recommend to maintain your spa correctly STRONG POOLS amp SPAS does hereby claim no responsibility or liability for use of and quantities of the chemicals used 1 800 STRONG 9 23 SPA MAINTENANCE CONTINUED Spa Water should be changed periodically depending upon frequency of use and other con ditions that may affect water suitability Typically 60 to 90 days is a satisfactory interval under normal
16. f pump You will hear air be ing pushed out the union or bolt once the air stops and water starts to come out the pump will pick up speed and the jets flow will increase Carefully tighten the union or bolt until the water does not leak from the union or bolt Be careful not to overtighten the black hex head bolt this may cause the bolt to strip or you may pinch the gasket strong recommends that you loosen the upper union to relieve the air from the lines since this method lessens the chance of stripping the hex bolts QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE 18 SLOWLY LOOSEN HEX HEAD BOLT TO RELIEVE AIRLOCK ONLY IF YOUR PUMP IS IN THIS POSITION SLOWLY LOOSEN UNION TO RELIEVE AIRLOCK IF YOUR PUMP IS IN THIS POSITION i I SLOWLY LOOSEN HEX HEAD BOLT OR UNION TO RELIEVE AIRLOCK IF YOU PUMP IS IN THIS POSITION 1 800 STRONG 9 19 TROUBLESHOOTING No power to spa 1 Check proper connection to the pack 2 Check fuse in pack 30 AMP Slow Blow 3 Must have very good ground connection If none call your dealer Trips Breaker 1 Make sure your spa is on a dedicated line 2 Check breaker to make sure it is wired properly 3 First take note to how the pump runs before it trips Trips instantly 1 Mis wired check electrical wiring 2 Breaker replacement 3 Short in Ozone unhook to check call your dealer 4 Short in pumps unhook to check call your dealer Poor Water Flo
17. ge them To adequately clean out the lines place the wet vac over each jet face for 10 15 seconds Figure 2 Be sure and loosen all four 4 unions to let excess water drain from the lines Make sure you retighten all four unions before adding your antifreeze Figure 3 Remove the filter cartridge and do the same to the filter cavity Also let the water drain from the heater tube by loosening the white unions on each side of the heater tube Remember to retight en the white unions when completed Use the wet vac to vacuum up any water that may have drained on the spa floor area After all the water is removed from the spa jets and plumbing pour a gallon of spa antifreeze or RV antifreeze into the filter cavity Figure 4 QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE 24 Figure 4 1 800 STRONG 9 Figure 3 Figure 25 26 Problem No message on display Power has been cut off to spa Solution The control panel will be disabled until power returns Spa settings will be preserved until next power up Problem Temperature unknown Solution After the pump has been running for 2 minutes the temperature will be displayed Problem Overheat The spa has shut down One of the sensors has detected that 110 F 43 C at the heater Solution DO NOT ENTER THE WATER Remove the spa cover and allow water to cool Once the heater has cooled reset by pushing any button If spa does not reset sh
18. hy is my spa not heating A If you are running the spa at 110v check to make sure there is a jumper wire between J11 amp J32 white AC to red AC If there is not a white jumper wire between J11 amp J32 Look on the back side of your control box there should be a wire taped to the back of the box If you are running 110v or 220v check which mode you are in standard sleep or economy If problem persist please contact your dealer or manufacturer Q Why does the system power input fuse 30 A keep blowing A Chances are the control box is improperly wired or is connected to an insufficient power source Check all wires to GFI Breaker and check all wires from GFI to your control box Make sure to replace any blown fuses with a fuse of the exact same type and rating You may also have a faulty pump ozonator or element Please contact your dealer or manufacturer Q Why does the control panel display OH A 1 Overheat protection may occur if the pump is set to operate for extended periods 2 In extremely hot weather check for proper cabinet ventilation 3 When the hot tub is in a filter cycle make sure pump low speed is on 4 Check gate valves make sure that they are open 5 Check for blockage in the filter cartridge skimmer basket and pump intake fittings If problem persist please call your dealer or manufacturer Q Why isn t the system maintaining the set temperature of the water A Make sure that the water temperature disp
19. layed on the topside panel is at least 1 degree below the heaters set temperature and set the control to standard mode Q The system is receiving proper voltage why doesn t anything function A l Check for blown fuses burn marks signs of tampering in the box 2 Power down the spa and reset the GFI if problem persists contact your dealer or manufacturer 28 QUESTION PROBLEMS PLEASE CONTACT YOUR DEALE SSISTANCE Q Why does the GFI trip immediately upon power up A 1 If this is a new installation make sure GFI breaker is wired correctly Refer to page 710 2 Disconnect all the components pumps ozonator and plug them back in one at a time to verify which component is causing the GFI to trip 3 Check for any loose connections or cut wires in the box If problem persist contact your dealer or manufacturer Q Why is my spa running all the time A Check your filtration settings you might be in continues filtration mode Filc or just set in a high filtration Factory setting is F2 or Fil 2 which means your spa will filtrate 2 hours out of every 12 hours Twice a day If problem persists contact your dealer or manufacturer Q After powering up my spa Why do I get a Dr or Dry code on my topside display A This indicates that there is insufficient amount of water in your heating tube Due to an air lock in your pump Which is an air bubble in the water lines You will need to bleed your pump or pumps Refer
20. nal retail purchaser the integrity of the spas plumbing against leaks as a result of de fects in material or workmanship for a period of 1 year 90 Day for the Rio parts and labor Stainless jets all jets must be kept under water This warranty does NOT cover damage due to abuse vandalism or acts of nature Equipment 1 YEAR Antigua amp Cyprus 90 Day Rio Strong Spas warrants the original retail purchaser the integrity of the spas Equipment Pack pumps heater control system to be free from defects in material and workmanship for a period of 1 year 90 Day for the Rio from the date of the original retail purchase This warranty does NOT cover damage due to abuse vandalism or acts of na ture Ozonators amp LED Lighting 1 YEAR Antigua amp Cyprus 90 Day Rio Strong Spas warrants the original retail purchaser the integrity of the spas Ozonator and LED Lighting to be free from defects in material and workmanship for a period of 1 year 90 Day for the Rio from the date of the original retail purchase This warranty does NOT cover damage due to abuse vandalism or acts of nature EXCLUSIONS e This limited warranty is enforceable only by the original retail purchaser Fuses covers light bulbs light lenses spa pil lows seals on pumps and motors and any dealer installed accessories are specifically excluded from this limited warranty All warranties are null and void if any of the following occur the spa has been subject
21. o not remove the suction drain cover Do not modify the suction or filtration systems 4 Exercise caution when entering or leaving the Hot Tub When changing positions be sure of your footing before apply ing your full weight as water refraction can be misleading 5 Do not stay in the water for extended periods of time Set reasonable time limits Leave the Hot Tub cool down take a shower relax then return for another stay FOR YOUR RECORDS For future use it is advisable that you write down some information pertaining to the model of the spa you have pur chased If you are unsure of the model name frame size etc contact your dealer immediately to acquire the informa tion needed When making a warranty claim or just purchasing replacement parts it is necessary to know the following information PURCHASE DATE MODEL NAME Purchaser s Name Purchase Date Address City State Zip Telephone No Model Name Serial Number Dealer s Name Address Signature Comments 1 800 STRONG 9 31 RETAIN THIS BOOKLET FOR FUTURE REFERENCE A PDF VERSION OF THIS MANUAL IS ALSO AVAILABLE BY CALLING TECH SUPPORT 1 800 STRONG 9 FOR ANY MISSING PARTS PROBLEMS OR QUESTIONS CALL MONDAY _ FRIDAY 9 00AM to 5 00PM EST 570 275 2700 Be sure to have your spas serial number model and date of purchase ready when calling WARNING SHOCK HAZARD NO USER SERVICEABLE PARTS Do not attempt to service the control system Contact y
22. our dealer or service organization for assistance Follow all owner s manual power connection instructions Installation must be performed by a licensed electrician and all grounding connections must be properly installed PLEASE CHECK YOU LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA CHILDREN SHOULD BE SUPERVISED IN OR NEAR THE SPA AT ALL TIMES IF USING THE STANDARD 110V SERVICE YOU MUST USE A DEDICATED LINE WHICH MEANS THAT THERE CAN NOT BE ANY OTHER HOUSEHOLD ITEMS CON NECTED TO THE CIRCUIT OR OUTLET AT ALL HAVING ANY OTHER ELECTRI CAL APPLIANCES AT ALL ON THIS CIRCUIT WHILE THE SPA IS RUNNING WILL TRIP THE BREAKER IMMEDIATELY DO NOT USE ANY TYPE OF EXTENSION CORDS BETWEEN THE SPA AND THE WALL OUTLET THIS WILL ALSO CAUSE THE BREAKER TO TRIP AND CAN BE A POTENTIAL FIRE HAZARD POOLS amp SPAS STRONG 3204 Point Township Drive Route 11 P O BOX 108 Northumberland Pa 17857 U S A QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE
23. to alteration neglect misuse or abuse any damages caused by failure to install maintain and operate the spa in accordance with the recommendations contained in Strong Spas Owners Manual any and all costs of spas removal and replacement including but not limited to removal and transportation dam ages to landscaping house structures the spa has been used in a non residential application or an application in which it was not designed spa shell damage caused by excessive heat build up due to failure to cover the spa while empty of water and or exposure to direct sunlight any damages caused by improper maintenance of spa water chemistry or by any undissolved spa chemicals which may cause bleaching of the spa shell and erosion or discoloration of stainless jets any repairs that are done by any one other than authorized Strong Spas agent or anyone without expressed writ ten permission by Strong Spas warranty department DISCLAIMERS ALL IMPLIED WARRANTIES ARE NULL AND VOID IF THE RETAIL PURCHASER FAILS TO RETURN THE SPAS WARRANTY CARD BACK TO THE MANUFACTURER SUPPLIED WARRANTY ADDRESS WITHIN 30 DAYS FROM DATE OR PURCHASE STRONG SPAS AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY LOSS COST OR OTHER DAMAGE WHETHER INCIDENTAL CONSEQUENTIAL SPE CIAL OR PUNITIVE ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY INCLUDING WITHOUT LIMITATION LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE PRODUCT EVEN I
24. to page 7 18 If problem persists contact your dealer or manufacturer Q What the Ozonator does The Ozonator located inside your spa may either be a white or black box A With the correct amounts of ozone it reduces the need for high chemical doses helps de stroy bacteria viruses algae yeasts oxidizes other contaminants prolong equipment life Re duces maintenance time amp cost ozone purifies naturally Q Why can t I just use an Ozone for water purification A Ozone dissipates very quickly and cannot be measured over time High ozone concentra tion 1 not good for the spa s gaskets and seals Q What is the most efficient way to run my spa A 220 volt is the most efficient voltage to run because it takes less time to heat up the spa which it will draw less amps and the spa will maintain temperature better then 110 volt And factory settings for your filter cycle 2 hours out of every 12 hour period 4 hours of filtration in a 24 hour period Any further questions or concerns please contact your dealer or manufacturer 1 800 STRONG 9 29 WARRANTIES Shell Limited Lifetime to the original purchaser of the spa Strong Spas warrants the original retail purchaser the integrity of the spas shell against leaks as a result of defects in material or workmanship This warranty does NOT cover damage due to abuse vandalism or acts of nature Plumbing 1 YEAR Antigua amp Cyprus 90 Day Rio Strong Spas warrants the origi
25. to withstand high humidity The spa chemicals may have some corrosive effect Floor drain is needed to carry off splashed water from the spa It is strongly advised NOT to locate a spa on second story location that may be above finished living space 1 800 STRONG 9 FILLING YOUR SPA WITH WATER THROUGH THE FILTER 2 Make sure all gate valves are in the UP position and 34 white plastic clips are inserted also make sure all pump amp heater unions and black drain are tight Be sure to check that blue ball valve on drain is turned to the off position counter clockwise nm w TE p lt s W z Y uy 4 w 1 L Vane ts 3 n l amp cM p PRESSURE xad PUMP UNION Law i gd PC 14 ELS if p ELO LES cm Ii TI E i M J SUCTION PUMP UNION DRAIN LOCATIONS QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE REMOVING THE FILTER AND FILLING YOUR SPA To remove the filter grab the filter from the top and turn it counter clockwise Then lift the filter out of the spa as shown After the spa is filled you insert the filter back in the spa by turning it clockwise Place your hose into the filter hole and turn on the water Let your spa fill until the water is about 1 above the top of the filter As shown in photo below Be sure that the filter plug is removed with the filter when removing the filter
26. ut off the power to the spa and call your dealer or service organization Problem Overheat The spa has shut down One of the sensors has detected that the spa water is 110 F 43 C Solution DO NOT ENTER THE WATER Remove the spa cover and allow water to cool At 107 F 42 C the spa should automatically reset If spa does not reset shut off the power to the spa and call your dealer or service organiza tion Problem Ice Potential freeze condition detected Solution No action required The pump and blower will automatically activate regardless of spa status Problem Spa is shut down The sensor that is plugged into the Sensor A jack is not working Solution If the problem persists contact your dealer or service organiza tion May appear temporarily in an overheat situation and disappear when the heater cools Problem Spa is shut down The sensor that is plugged into the Sensor B jack is not working Solution If the problem persists contact your dealer or service organiza tion May appear temporarily in an overheat situation and disappear when the heater cools Problem Sensors are out of balance If alternating with spa temperature it may just be a temporary condition If flashing by itself spa is shut down Solution If the problem persists contact your dealer or service organization QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE 7 Problem A significant difference
27. utlet with GFI Spa cord GFI Outlet with Standard spa plug 1 800 STRONG 9 9 Rotational Spa 220 Volt Wiring Diagram House House Breaker Box Box B s B RECOMMENDED 40 AMP GFI Rated Breaker 8 Guage 4 wire RED HOT BLACK HOT BOTTOM VIEW OF 1 SQUARE D RED HOT FROM SPA BLK HOT FROM SPA OnE LOAD OUT BLK RED GRN GROUND GRN GROUND AOb H3ddOD3Sn ZHO9 DMV 8 NIN 3HIM GRN GROUND THREE WIRE THESE WIRES GO amp GROUND L1 TO THE PC BOARD CONTROL CIRCUIT 2 G R N D ILLUSTRATIONS COURTESY OF BALBOA INSTRUMENTS QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE 220V CONVERSION The four steps to convert your spa from 110 volts to 220 volts STEP I Fu KC 1 gt ET 7 p B 1 800 STRONG 9 Ka 10 RL INDING DIPSWITCH 10 DIP SWITCHES 2 7 and 10 ARE THE ONLY DIP SWITCHES THAT ARE IN THE ON POSITION TO RUN AT 110 VOLTS ADJUSTING ANY OTHER DIP SWITCH WILL RENDER THE SPA INOPERABLE AND MAY CAUSE PERMANENT DAMAGE THIS ALSO VOIDS ALL WARRANTIES aio 41 dT e Dipswitch 10 should be oe he Only 2 amp 7 should be in the ON position when 220V conversion is complete Your finished Check STEP 5 on the next page to be sure your wiring looks exactly like the photo in STEP 5 PLEASE CHECK YOU LOCAL BUILDING CODES AND ONLY
28. w 1 Clean filter 2 Check if adjustable jets are all open 3 May have air lock prime pump by loosening top pump union 4 lf water diverter valves are present make sure they are all the way open 5 f gate valves are present make sure they are all the way open 6 If none of this works possible line obstruction or impeller loose on pump drive shaft No water or air flow to jet 1 If adjustable jets probably in off position At times the jets can lock into position may require some effort 2 Pinched line cutting off flow before reaching spa 3 Water diverter valve if present may be closed Air controls not working 1 Remove cap on air valve with flat head screw driver and make sure internals are not broken or improper alignment 2 If internals are broke call your dealer Jets only have one speed 1 Programming error call your dealer 2 Button not responding call your dealer Heat not working 1 Make sure the desired temperature is higher than current temperature 2 Make sure spa is in standard mode If problem persists contact your dealer or manufacturer 20 QUESTION PROBLEMS PLEASE CONTACT YOUR DEALER FOR ASSISTANCE SYSTEM SETTINGS When your spa is first actuated it will go into Priming mode indicated by Pr The Priming mode will last for less than 5 minutes press Warm or Cool to skip Priming Mode and then the spa will begin to heat the spa and maintain the water temperature in the
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