DPP350 User MAnual - Infinite Peripherals
Contents
1. INFINITE PERIPHERALS PROVIDER OF CUSTOM RECEIPT PRINTING SOLUTIONS DPP 250 Thermal Printer User Manual Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Legal notice The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Infinite Peripherals is under license Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Contents EE EE 3 Technical Dala m 4 BOX Eege 5 Compatible Devices eegen eg geed 6 GOING Starled EE 7 About Your DPP 250 11 sssssnsssscarcnsensesernansannenscasensensessenanaannnnansasesssseess 8 Status amp Operating Modes eeeeseeee esses esee nena nn nana nana nans 10 LOAGING Paper gue 11 Diagnostic Information 21 eese reel ceres eene eaae eene n nn ianuas 12 COMILIS e M 13 DID Switch Seltiligs iui exea nae esa ok era vun oe oE PER Sor dh ERE ER eroe ER UE 14 Memory Switch Seltings siii ier EEN 16 Communication Configuration e eee eere esee eene nana nnn 20 Bluetooth Setup eese anna tata tatnen natat tata tau 22 Loading DEVels soe aret Gn cee nares 23 Magnetic Card Reader MS Version only 24 Smart Card Reader SC Version only 25 Replacing E LEE 26 Developing SOMUO EE 27 Troubleshoolihg EE 28 Contact INTONIMAUON E 292. Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Technical Data Feature Specifications Line thermal dot printing Dot pitch Horizontal 0 125 mm 8 dots mm H Vertical 0 125 mm 8 dots mm Resident fonts A 12 x 24 dots B 9 x 16 dots Loadable fonts C 12 x 24 dots D 9 x 16 dots ZE Fante Font A 12 x 24 dots 48 char per line Font B 9 x 16 dots 64 char per line Font C 12 x 24 dots 48 char per line Font D 9 x 16 dots e char is m Logo 1 Black amp White BMP format 1 bit per pixel 128 KB 131072 bytes Resident EAN13 EAN8 UPC A UPC E Codebar Code39 Barcodes Code128 PDF417 QR Code RS232 C max 115200 bps Communications USB v 1 1 compatible with 2 0 Bluetooth Optional Readers Magnetic Card Reader 3 track head SO7811 optional Smart Card Reader ISO 7816 1 2 3 optional Emulation ESC POS Label Black Mark Mode Rechargeable Li ion battery 7 4 V 1100 mAh Power supply Battery capacity Per Charge 720 000 lines AC adapter DC9V 1A AC 100 240 V 1 3 A 50 60 Hz Operating temp 0 C to 45 C 35 to 85 RH Storage temp 20 C to 60 C 10 to 90 RH 86 W X 113 D X 57 H Weight 295 g without paper 350 g with paper Thermal paper 58mm 0 1mm X 45mm diameter thickness 60 um Table 1 Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Box Contents Your IPC DPP 250 comes with the following
3. Magnetic Card Reader Figure 13 The reader s magnetic head faces towards the front of the printer When placing the card into the reader the magnetic strip must be facing as show in the figure above Keep the bottom edge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly When swiping the card through the reader use an even consistent motion from start to finish The speed of swiping can vary however the speed must be consistent from start to finish of the swipe in order to accurately read card data User Notes To use the magnetic card reader feature special software must be used to read and process the card information If you do not have card reading software please consult your reseller to find out if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www pcprntcon 1 Page24 DPP 250 User Manual v1 01 Smart Card Reader SC Version only The DPP 250 has a built in smart card reader optional The smart card reader is designed to read information stored embedded on Smart chips and process the information using device side software Smart Chip Face this direction Card Insert Direction Figure 14 When placing the card into the reader the smart chip must be facing to the front of the printer as show in the figure above Insert
4. default asp Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Getting Started The IPC DPP 250 allows you to printer information from your PDA amp Smartphone battery should be properly charged guide will help to get your DPP 250 ready for use Quick Start What to do Charge the DPP 250 rechargeable battery pack as recommended in this manual Load DPP 250 print media Thermal Paper SGE Setup Bluetooth Pairing Install DPP 250 Software Purpose The Lithium lon battery pack should be fully charged before use to ensure long battery life DPP 250 requires Thermal paper for printing Setup Bluetooth pairing to allow DPP 250 to communicate with Bluetooth devices To print information from your device software needs to be installed onto your device Table 3 Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Before using the DPP 250 thermal printer the The following Quick Start Where to find more information Charging Battery Page 9 Loading Paper Page 11 Bluetooth Setup Page 16 Printing software is not provided by IPC Please contact your DPP 250 reseller or Infinite Peripherals for recommendations on Third Party solutions Developers should refer to the section in this manual on Developing Solutions Page 7 About Your DPP 250 DPP 250 left view Paper Cover Lever Paper Cover Latch On
5. ipcprint com DPP 250 User Manual v1 01 mee ww Pagel Pairing Info Details BAUD RATE Default is 115200 e AUTO OFF TIME Default is 5 minutes PRINT DENSITY Default is 100 CHARACTER TABLE Default is WESTERN 1252 PAIRING INFO DEFAULT is SAVE No Notes When saving pairing information the printer remembers Bluetooth information of the last device connected paired to the printer Saving pairing info prevents the printer from asking for passkey upon initialization The process for using this option is described below To speed this programming process you may bypass the memory switch settings by indicating NO via pressing of the lt ON OFF gt button when the printer prints CHANGE MEMORY SWITCHES as shown on page 17 This will advance you to the next level of setting where pairing can be found Saving Pairing Info 1 Following instruction on page 17 change the Pairing Info option to Save Yes 2 Turn the printer on and pair the printer to your Bluetooth device 3 The printer will now remember the pairing information and not prompt user for a passkey on every printer initialization Clearing Pairing Info 1 Following instruction on page 17 change the Pairing Info option to Save No 2 Turn on the printer and pair the new Bluetooth device to the printer 3 The printer will prompt user for a passkey on every printer initialization Infinite Peripherals Inc www ipcprint com DPP
6. the card in to the reader until the card stops User Notes To use the smart card reader feature special software must be used to read and process the smart chip information Please consult your reseller if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Replacing Battery To replace the battery in the DPP 250 thermal printer follow the steps below Steps 1 Turn over the DPP 250 and place on a flat surface Rotate the 2 locking levers as shown in the figure on the right Figure 15 2 Lift the battery cover as showed in the F AN S figure on the right ge eg M Poe uu Ba Figure 16 N Ka SC A Ke 3 Lift the battery as shown in the figure on A XN 2 the right ABC RM A Figure 17 4 Detach the battery connector as shown in the figure on the right Reverse Steps 1 4 to install the new battery pack Figure 18 Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Developing Solution Integrating the DPP 250 into your mobile solution requires the use of the DPP 250 PDA amp Smartphone SDK The SDK incorporates API specific to developing printing applications and using the integrated Magnetic Card Reader Smart Card Reader capability of the DPP 250 The table below shows the SDKs currently available for PDA amp Smartphone devices O
7. 0 Loading Drivers Loading DPP 250 drivers for you re PDA or Smartphones BlackBerry Devices Blackberry Desktop Manager shown in the Iren figure on the right is used to load third i BlackBerry party software on to your device H y Please review your device s documentation Ia on how to use the Application Loader Option to load software on to your device Windows Mobile Devices Active Sync shown in the figure on the right is used to install third party applications on to your mobile device Please review your device s documentation on how to use the Active Sync Manager to load new software on to your device In most cases you only need to run the DPP 250 installer to start the installation Palm Devices Palm Install Manager Application shown in the figure on the right is used to install third party applications on to your device Please review your device s documentation on how to use the Palm Install Manager Application to load new software on to your device In most cases you only need to drag amp drop DPP 250 PRC files in installer and click Add Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Magnetic Card Reader Ms Version only The DPP 250 has a built in magnetic card reader The card reader incorporates a 3 track magnetic read head requiring a single swipe to read field data from all three tracks Magnetic Strip Face this SC po Card Swipe Direction
8. 250 User Manual v1 01 Communication Configuration The following default configurations are used for the different communication methods Bluetooth Memory Switch Options Memory Switch 1 thru 10 see page 16 17 18 1000000010 Physical Switch Options see page 14 Table 8 e USB Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options see page 14 i Table 9 Serial Memory Switch Options Memory Switch 1 thru 10 see page 16 17 18 1000000010 Physical Switch Options see page 14 l Table 10 Notes When not using Driver SDK developer tools set DIP Switch 4 to OFF Infinite Peripherals Inc www ipcprintcom 4 Page20 DPP 250 User Manual v1 01 Connecting Device The DPP 250 is designed to use different methods of communications Care must be taken to ensure that the DPP 250 USB or Serial connector and PDA amp Smartphone connector are not accidentally damaged The figures below show how to attach the different device to the DPP 250 Serial USB Cabled Version e Connect the DPP 250 using Mini USB or Serial cable is shown in the figure below USB Port Serial Port Figure 11 BLUETOOTH Wireless Version e The DPP 250 Bluetooth version uses Bluetooth wireless technology to connect to Bluetooth enable devices See page 18 for details on Bluetooth setup Figure 12 Infin
9. LF button is pressed red and green lights are rotated after every beep up to the fifth 6 In the long pressing the button it flashes green red after a beep After releasing the ON OFF button it lights green 1 When the adapter is switched ON only one of the BATT LED diodes is lighting green depending on the battery status from left to right low battery to fully charged battery For details see Section Charging the Battery 2 When the adapter is switched ON the BATT LED diodes are lighting as shown on the illustration in Section Charging the Battery up to full battery charging 3 When reading a Magnetic Card the BATT LED are lighting simultaneously in both directions from the middle outwards to the left and right 1 It lights blue when PAIRING Table 4 Infinite Peripherals Inc www ipcprint com mes Page lO DPP 250 User Manual v1 01 Loading Paper The DPP 250 uses a drop and load design making paper loading easy and trouble free To load paper simply lift up the paper cover latch and drop in the new roll as shown in the steps below 1 Slide the paper cover latch to unlock the paper cover as shown in the figure on the right Figure 5 2 Lift the paper cover latch to open the paper cover as shown in the figure on the left Figure 6 3 Drop in the new roll of thermal media Stand Paper or Labels as shown in the figure on the left Be sure to pull at lease inch or more
10. S Language SDK IDE BlackBerry RIM BlackBerry Java JDE 4 1 and higher Palm One Satellite Forms Seene po Table 11 For details on using the DPP 250 SDK please refer to the SDK s documentation For the latest DPP 250 SDK s visit our developer web site at http www ipcprint com support default asp Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Troubleshooting If you re having problems capturing signatures refer to the table below for possible causes Problem Paper feeds after issuing a print job but no printed text visible on paper On line LED blinks RED continuously Text and or graphics are printed very light Strange characters are printed when printing Printer stops responding to print and paper feed commands Printing is light or missing only on half of the print width Possible Cause Thermal media is specially coated on outside of roll Remove paper roll and reload properly See section Loading Paper for details on loading paper Paper cover not installed properly See section Loading Paper for details on replacing paper cover Battery voltage low Printer out of paper or Paper not properly loaded See section Loading Paper for details on loading paper Battery voltage low charging battery pack Thermal media not imaging Verify that you are using recommended thermal media See section on correctly the low See se
11. button until the status LED display solid RED Step 3 Release the ON button and count 2 Beeps or until the next solid RED LED is displayed Release LF button and follow the instruction printed Note Care must be taken when changing factory preset configuration information MEMORY SWITCHES 1000000010 BAUD RATE 115200 bps AUTO OFF TIME 10 min PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETUP lt ON OFF gt NO lt LF gt YES CHANGE MEMORY SWITCHES SAVE SETTINGS MEMORY SWITCHES 1000000011 BAUD RATE 115200 bps AUTO OFF TIME 5 min PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETTINGS STORED Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Memory Switch Details SW1 ENABLE SOUND SW2 EXECUTE lt CR gt AS lt LF gt SW3 DISABLE lt CR gt COMMAND SW4 N A SWS N A SW6 N A SW7 N A SW8 DISABLE DISCOVERABELITY SW9 ENABLE USB INTERFACE SW10 USB IN DEVICE MODE CHANGE BAUD RATE CHANGE AUTO OFF TIME CHANGE PRINT DENSITY CHANGE CHARACTER TABLE CHANGE PAIRING INFO SAVE SETTINGS SW1 Enable Disable buzzer SW2 SW3 SW4 7 Reserved for future features 9 9 9 9 SWS8 Prevents others from discovering printer when set to ENABLE Must be set after pairing is completed e SW9 Allow the use of USB port for communications e SW10 OFF set USB as the host mode Infinite Peripherals Inc www
12. ction on Battery voltage charging battery pack Remove battery for 5 seconds and reconnect battery Paper cover not properly installed See section on loading paper Mechanism jarred loose Contact technical support Table 12 Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 E n n Peage28 Contact Information National Sales Headquarters HQ and Main Distribution Facility Technical Support Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Infinite Peripherals Inc 1340 Reynolds Avenue Suite 101 Irvine CA 92614 Toll Free 866 278 7860 Phone 949 222 0300 Fax 949 222 0375 www ipcprint com MobileSales ipcprint com Infinite Peripherals Inc 3104 N Arlington Heights Road Arlington Heights IL 60004 Phone 847 818 1260 Fax 847 818 1287 www ipcprint com MobileSales ipcprint com Infinite Peripherals Inc 1340 Reynolds Avenue Suite 101 Irvine CA 92614 Phone 949 222 0300 Fax 949 222 0375 www ipcprint com MobileSupport ipcprint com
13. ite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Bluetooth Setup Adding New Bluetooth Device to PDA or Smartphones The following is a brief explanation on how to Pair your Bluetooth DPP 250 to PDA amp Smartphones BlackBerry Devices Add Device or Pairing Bluetooth peripherals to BlackBerry devices require the use of the device Bluetooth manager Image on the right shows a typical Blackberry Bluetooth manager When adding pairing the DPP 250 use the 0000 pairing key when prompted Windows Mobile Devices Creating a New Partnership or Pairing Bluetooth peripherals to your Windows Mobile devices require the use of the device Bluetooth manager Image on the right shows a typical Windows Mobile Bluetooth manager When adding pairing the DPP 250 use the 0000 pairing key when prompted Palm Devices Add Device or Pairing Bluetooth peripherals to your Palm devices require the use of the device Bluetooth manager Image on the right shows a typical Palm Bluetooth manager When adding pairing the DPP 250 use the 0000 pairing key when prompted Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Bluetooth Enab Dizakr Bluetooth Here Devices i IPC DPP 25D Bluetooth Tap New Partnership to scan for other Bluetooth devices Tap on a device to modify its settings New Partnership Mode Devices COM Ports IPC DPP 25
14. items listed below Item Part Number Descriptions DPP 250xx DPP 250 Thermal printer S Table 2 Software Drivers amp SDK Because of the continually evolving Driver amp SDK to support new mobile devices Drivers amp SDK are distributed online and is available for download at our website indicated below For details on using the DPP 250 Drivers amp SDK please refer to the SDK s documentation For the latest DPP 250 SDK s visit our developer web site at http www ipcprint com support default asp Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 Compatible Devices The DPP 250 Serial amp USB DPP 250 Bluetooth portable thermal printer is designed specifically for use with most PDA amp Smartphone devices The DPP 250 can be used in a variety of applications where Printing Card Reading is required User Notes Compatibility depends on the type of communication method Serial USB Bluetooth your PDA or Smartphone supports and the availability of DPP 250 driver for your device e Determine the method of communications your device supports e Next determine if your device is supported by the DPP 250 Drivers amp SDKs Compatible devices are added continually Visit our web site at http www ipcprint com Because of the continually evolving Driver amp SDK to support new mobile devices visit our developer web site at http www ipcprint com support
15. line Error LED Power On Off Switch Paper Feed Figure 1 DPP 250 right view Bluetooth Connection LED Battery Level LED Serial Port Smart Card Reader Optional Magnetic Card Reader Optional Figure 2 Infinite Peripherals Inc www ipcprint com e e e e e e e e e e e e Page 8 e e e e DPP 250 User Manual v1 01 Charging the DPP 250 The DPP 250 uses a Lithium lon rechargeable battery pack Before first use the DPP 250 battery pack should be charged for at least 12 hours To prevent electrical damage to the DPP 250 and or battery pack please use approved AC Charger only DPP 250 Charging Figure 3 DPP 250 Full Charge Figure 4 Infinite Peripherals Inc www ipcprintcom Page 9 DPP 250 User Manual v1 01 Status amp Operating Modes The DPP 250 uses LEDs to indicate various conditions of operation This may be charging active or online battery low conditions The following explains these conditions and LED indication LED Function 1 It lights in green the printer power is on 2 It lights in red end of the paper or paper out After the loading a new paper roll LED turns green 3 It flashes green red the printer thermal head is overheating The printer stops printing When the printer head temperature returns to normal the STATUS LED light green and the printer continues to print 4 It flashes green low battery 5 When switching ON the printer while the
16. nt the clearing of factory preset configuration information Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 EE Page2 Self test The DPP 250 has a built in test pattern STE h fubir Printer that shows the printer s current configuration PUER EC Gs as well as the various resident printer fonts twr same fee WE Get An 1nafeh o fants GIG E CAN The self test can also be used asa Un to Z2 arazia Prox thts fnt troubleshooting tool to determine printing Bp ja C mararian me mm fe problems or battery level The steps below OTUN ROS E i trli show how the self test is printed activated Bed tegen DIFAI li ges l i 82231567894BCBEF Resident font sizes B iusoe t MN 8123455360723 2 57 E BABCDEFABHIIBLRKO Characters per line PORSTUUUIT2 N abcdefghtiklenc M paerstuuuks2z ll o Text formatting 8 C E ft EScEH2 18 Add Eed TTT A esx G eee Resident character set IB r gt uT t e NE CB A amp AARAECEEEPELIT E sH cGa n xSOo00Dne bhph Resident barcode symbols Hi h i bsch sbiitt FI tab tcaten n DQbD Printer s Configuration Figure 8 Infinite Peripherals Inc www pcprintcon 1 Page 13 DPP 250 User Manual v1 01 Dip Switch Settings The DPP 250 is designed to use different methods of communications Care must be taken to ensure that the DIP Switches are not changed from its default factory configuration unless
17. of media above the top of the printer before closing Figure 7 4 Close the paper cover until it snaps lock 5 Slide paper cover latch to lock the cover in place Infinite Peripherals Inc www ipcprintcom Pegedi DPP 250 User Manual v1 01 Diagnostic Information The DPP250 s LF switch button is used for entering various printer modes These modes can be used to assist developers in debugging problems related to programming and communication The following explain how to access the various operating modes Step 1 Make sure the printer is OFF On line LED is OFF before performing step 2 Step 2 Press and hold the line feed button LF While pressing the LF button press the POWER button momentarily and release when one of the conditions bellow LF Button Operation Modes Holding LF button while power on for 0 5 sec and releasing it after 1 beep Holding LF button while power on Hex DUMP mode All for 2 5 sec and releasing it after 2 beep input data are printed as hexadecimal Holding LF button while power on LONG SELF TEST print for 4 5 sec and releasing it after 3 beep Holding LF button while power on Program mode for more than 8 5 sec and releasing it after loading the printer the 5 beep 4 tone beep firmware for 4 sec and releasing it after 1 beep 9600 bps serial speed for 6 sec Table 5 Note Care must be taken when entering operating modes to preve
18. required DIP SWITCH SETTINGS The printer has two absolutely different operation modes They are determined by the state of switch Sw2 e Continuous Paper mode e Black Mark mode These two modes detect paper present conditions differently The black mark searching mode is designed for proper alignment of the starting print position on indexed media with printed information Not used sw2 Continuous Paper mode Black Mark mode sw3 Hardware protocol Xon Xoff protocol swa Normal operation mode Protocol mode Table 6 Infinite Peripherals Inc www ipcprint com DPP 250 User Manual v1 01 DIP Switch Location 1 Remove battery cover 2 Remove battery Figure 9 DIP Switch Figure 10 Infinite Peripherals Inc www ipcprint com Page 15 DPP 250 User Manual v1 01 Memory Switch Settings The DPP350 uses nonvolatile memory for storing some of the printer default configuration The following table shows the available options Memory Switch Options Memory Switch BAUD RATE 115200 bps PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 Table 7 Infinite Peripherals Inc www pcprintcon 1 Page16 DPP 250 User Manual v1 01 Setting Memory Switch MEMORY SWITCH SETTINGS Step 1 Make sure the printer is OFF STATUS LED is OFF before performing step 2 Step 2 Press and hold the line feed button LF While pressing the LF button press and hold the ON
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