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USER MANUAL - Foscam.us

1. Image H 264 Compression Image Frame Rate Resolution 1 3Megapixel 1280 x 960 720P 1280 x 720 VGA 640 x 480 VGA 640 x 360 QVGA 320 x 240 QVGA 320 x 180 dual stream 30fps maxmium downward adjustable Video Stream Image The hue brightness contrast saturation sharpness are adjustable adjustment Flip image flip and mirror Infrared mode Automatic or manual Night visibility 21pcs IR LEDs night vision range up to 20 metres Input Output Audio Compression Ethernet External 3 5mm standard interface for two way audio PCM G 726 One 10 100Mbps RJ45 port Wireless IEEE802 11b g n Standard Data Rate IEEE802 11b 11Mbps Max Network IEEE802 11g 54Mbps Max IEEE802 11n 150Mbps Max Wireless WEP WPA WPA2 Security IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS UPnP RTSP Network Protocol 83 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Remote DDNS Access EE S S Operating Microsoft Windows XP Vista 7 8 Mac OS iOS Android oystem System Browser Microsoft IE8 and above version or compatible browser Requirements Mozilla Firefox Google Chrome Apple Safari Motion Alarm via E Mail upload alarm snapshot to FTP Detection Power 10Watts Max Consumption W at Dimension Lx 240 L 140 W 160 H mm Physical WxH Net Weight 18009 Other Features Operating 20
2. Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Note When you re install the camera please ensure the tightness with the camera 2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player 2 1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols you can access the camera by two ways 1 http LAN IP HTTP Port NO Double click the IP Camera Tool icon and it should find the camera s IP address automatically after you plug in the network cable ES IP Camera Tool Camera name IP Address Device ID Device type 192 168 1 110 88 00841FI9804W Double click the IP address of the camera your default browser will open to the camera login page 2 https LAN IP HTTPS Port NO The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings Network Port panel you can see and change the https and https port NO Save 2 Refresh HTTP Port 00 HTTPS Port 443 ONVIF Port 65533 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the 6 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 F
3. Schedule 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 T 4 All MON TUE WED THU FRI SAT SUN 4 4 4 da A ee ee dy A k BELL nt cl att 4 ase ae M H e A a 4 E E El E E 4 t E Snap Quality Low Middle and High The higher the quality the picture will be clearer Pictures Save To FTP or SD Card If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically If select SD Card as the save path make sure the camera has inserted 52 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com in the SD card Only FI9828P supports the SD card storage Enable timing to capture To enable capture interval follow the steps below 1 Select Enable timing to capture 2 Capture interval The interval time between two captures 3 Select the capture time O Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will capture O Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means duri
4. Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP 34 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Refrest apple 192 168 13 102 mycamera 192 158 13 108 Device List in LAN GU icd cr 40 Retesh The 1st Device This Device The 2nd Device apple camera no ip info The 3rd Device ipcam test01 foscam org The 4th Device mycamera owlejww no ip infa The 5th Device None The 6th Device None The 7th Device None The Sth Device None The 9th Device None Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internet Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet FOSCAM tivevideo Oj settings Playback Outdoor Waterproof IP Camera o p mM i Outdoor Mode MAT HD Mode 720P 3C x mor Flip Preset E TopMost f a a Guard position IR LED Lights Color Adjustment Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 3 Ne
5. FOSCAM shall not be liable under any circumstances for any consequential incidental special or 87 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com exemplary damages arising out of or in any connection with this agreement or the products including but not limited to lost profits or any claim based on indemnity or contribution or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair or replacement of defective parts If FOSCAM lists a product on its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability All rights reserved FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited registered in the U S and other countries 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com CEFO ac 88 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2
6. Network IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS Protocol Remote P2P FI9828P DDNS Access Operating Microsoft Windows XP Vista 7 8 Mac OS OS Android System Browser System Microsoft IE8 and above version or compatible browser Requirements Mozilla Firefox Google Chrome Apple Safari Motion Alarm via E Mail upload alarm snapshot to FTP Detection Other Features Privacy Zone Set privacy zone manually User Accounts Three levels user role Firewall Supports IP Filtering Reset Reset button is available Power Supply DC 12V 2 0A Power 10Watts Max oM Consumption Dimension Lx 240 L 140 W 160 H mm Physical WxH Net Weight 18009 Operating 20 60 C 4 F 140 F Temperature Operating 10 80 non condensing Humidity Environment Storage 20 C 60 4 F 140 F Temperature Storage 0 90 non condensing Humidity Certification CE FCC RoHS 82 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Warranty Limited 2 year warranty ITEMS FI9828W oensor High Definition Color CMOS Sensor Display 1280 x 960 1 3 Megapixel Resolution Min O Lux With IR Illuminator Illumination Image Sensor Glass Lens F 3 7 14 8mm F1 6 Lens Type focal length Aperture Lens Diagonal angle of view 75 Max Horizontal view angle 30 68 Pan Tilt angle H 355 V 78
7. Please first verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Package Contents e P Camera x 1 e DC Power Adapter x 1 e Quick Installation Guide x 1 e Ethernet Cable x 1 e Warranty Card x 1 1 4 Physical Description Front Panel Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Infrared Led Infrared Led Infrared LED 21 IR LEDs night visibility up to 20 meters LENS CMOS sensor with zoom lens Back View WIFI Antenna Wireless Antenna Interface View Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 I O alarm terminal block This network camera provides a I O alarm terminal block which is used to connect to external input output device The pin there are four number in the terminal block from NO 1 to NO 4 definitions are descripted below 1 input 2 input 3 output 4 output This camera supports I O alarm you can go to Settings Alarm I O page to configure it 2 Audio output interface The jack is used to plug external speakers 3 Power Interface Con
8. Change Windows IP Address 192 168 0 50 Firewall settings Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Disable this network Ga Click here device EN Repair this connection Lll mi Rename this connection View status of this connection 2 Change settings of this connection Other Places ES G Control Panel My Network Places E My Documents i My Computer Details Local Area Connection Y Network Connections File Edit View Favorites Tools Advanced Help Back 27 P Search Es Folders EEK Address S Network Connections LAN or High Speed Internet l Local Area Connection Status Network Tasks a r Local Area Connection Network Connection Details Create a new Connected Firewalled connection y Realtek RTL8139 810x Fa Network Connection Details f Setup a home or small office network Property Value Change window et the same Subnet Mask an Physical Address 00 E0 D0 00 23 01 Firewall settings i 32 158 0 50 E Disable this net At OWE of the camera with Subnet Mask 255 255 255 0 device your P J Default Gateway 192 158 0 1 Ge L DHCP Server 132 158 0 1 Y Repair this confection Lease btained 2010 7 23 17 20 44 m Rename this connection Lease Expires 2010 7 23 19 20 44 DNS S 202 96 134 33 View status of th There are two DNS servers en 192 168 0 1 Y connection 2 change settings YAH CAN set any of them connection Sameliwith gate
9. This IP camera provides a I O alarm terminal block which is used to connect to external input output device The alarm device door sensor infrared sensor smoke detectors etc send input command to the network camera then the network camera send output command to the alarm output device local audible alarm lights alarm etc of Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Trigger level Triggered Interval Action www foscam com Save Refresh Low 5s i Camera Sound PC Sound Send E mail Take Snapshot Time Interval 25 Ly Please set the capture storage location in advance Video gt Snapshot Settings Recording Please set the video storage location in advance Record gt Storage Location IO Output Clear IO Alarm Output Schedule Aj 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 46 17 18 19 20 21 22 23 MON 76 gt There is an lO alarm input output lines in the FOSCAM camera tails as shown in following figure Enable IO alarm need this cable to connect to the alarm device door sensor infrared sensor smoke detector etc I O Alarm has four ports e Port 1 and port 2 indicate IO alarm input Port 3 and port 4 indicate IO alarm output Shenzhen Foscam Intelligent Technology Co Limited 58 Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Settin
10. User Password cuca Note After changing the configuration device will automatically restart password click OK Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address 45 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com E IP Camera Tool Camera name IP Address Device ID Device type 00841F198044 192 168 1 110 88 Note If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port ONVIF port By default the ONVIF port is set to 888 Also they can be assigned with another port n
11. 29 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh NO Username Privilege Username operator 1 admin Administrator Newusername opi Privilege 3 Change username 4 Change password zN The maximum length of the user name is 20 support 7 numbers letters and symbols _ The maximum password length is 12 does not support the character amp 4 2 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes bel
12. 55 C 4 F 131 F Temperature Operating 20 85 non condensing Humidity Environment Storage 20 C 60 4 F 140 F Temperature Storage 0 90 non condensing Humidity Certification CE FCC ROHS Limited 2 year warranty Attention Power adapter should be used between 20 C 40 C and 20 90 relative humidity 6 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement FC This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions B This device may not cause harmful interference 84 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com m This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC
13. Log Pages 83 123 Go Click the page number and go to the corresponding page to see more logs A AY 2012 09 18 01 27 54 AAA CU Fill in one page number click Go button n and go to the corresponding page a Reboot the camera and clear the log records 4 2 Basic Settings This section allows you to configure your camera s Name Time User account and Multi Camera 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Camera Name 4 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera 26 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Camera Time Save 4 Refresh Time Zone GMT Greenwich mean time London Lisbon Ca fett 2013 11 22 mms m PC Time sync with PC Date Format YYYY MM DD v Time Format 12 hour iy use DST v Ahead Of Time 0 gt Minute Time Zone Select the time zone for your region from the dropdown menu oync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can ent
14. Need Help A cd Al z Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide Support Ticket Click Add a Host to create a domain name ct Contact Us La Find a Domain Name Get Connected Owna domain name 44 Your No IP Alerts You do not have any notices at this time by re 3 Use your own domain name with our DNS system Add Ln domain name now or read more for pacing and Check this spot for important information regarding your s account such as expiring services and trouble tickets s tema Te Service Privacy P Bl Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of De
15. Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 41 www foscam com click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Download Services Support Company User Login Client Login Home Client Login Login with the registerec username and passworgll Login Additional Services Email Upgrade your No IP account to unlock many Password features e Forget your password No problem Click Here Maximize uptime and add to your existing If you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user e DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate 2 Your No IP Hosts Redirects T Need redundancy a j for your mail server Click here for more info Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 rm You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose 24 7 Server Monitoring an item from the navigation above and Failover 2
16. and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity FOSCAM provides Phone Apps for Android and iPhone users please search Foscam Viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 3 Mega Pixel P2P feature for easy access FI9828P Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP WPA and WPA2 Encryption Wi Fi compliant with wireless standards IEEE 802 11b g n IR night vision Range 20m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports remote viewing amp record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name 94090900090909090909090090 Providing Phone Apps for Android and iPhone users Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Supports multiple network protocols HTTP HTTPS RTSP TCP IP UDP FTP DHCP DDNS UPNP ONVIF Providing Central Management Software to manage or monitor multi cameras 1 2 Read Before Use
17. button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname 40 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Firstly Login on www no ip com and click No IP Free to register Managed ONS Provider is alere more features flexibility amp control Connect remotely to your computer DVR webcam or run your own web server or website on a dynamic IP address Sign Up Now Up to 25 Hostnames Personal Use ws you to monitor your home remotely vis webcam access your computer remotely or even run your own server all on 8 dynamic IP address w Remote Access Y Webcam Monitoring Quick Installation Simple Domain Name Home Bog Sipport ContactUs Sgilt Why NoIP Download management Our Managed DNS will ensure your website is fast relisole and always available Y 100 Uptime Y Fast Redundant Guaranteed Websites w Trusted Anycast Network 11 Points of Presence m J man enis rat e i r medial 3 J e mee fo mom dom omm JPS DUI ena o minm o ey ea w LoS j t 3 in O t o p mm 1 ui p 3 n C t a er mw n 3 u T c ut ui gt v n 1 SSL Certificates DT m i
18. lamp as scheduled is enabled Settings gt Video gt IR LED Schedule Section 8 Image quality settings 20 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust Qo L 50 _ ar O ly 54 Qo 80 gt ij 20 Defaut Section 9 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section 10 Play Stop Talk Audio Snap Record Full screen button 1 2 3 4 5 6 7 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera 3 Talk Click the button and the icon will become to Y then talk to the microphone that connected with PC people around the camera can here your voice Click the icon again and stop talking 4 Audio Click this icon the icon will become to D you can hear the sound around the camera by the earphone or speakers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a win
19. mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 6 3 Specifications ITEMS FI9828W P oensor High Definition Color CMOS Sensor Display 1280 x 960 1 3 Megapixel Resolution Image Sensor Min O Lux With IR Illuminator Illumination Lens Type Glass Lens focal length f 2 8 12mm Aperture F1 6 Lens Diagonal angle of view 75 Max 30 70 Horizontal view Pan Tilt angle angle H 355 V 78 Image H 264 Compression Image Frame 30fps maxmium downward adjustable Rate Resolution 1 3Megapixel 1280 x 960 720P 1280 x 720 VGA 640 x 480 VGA 640 x 360 QVGA 320 x 240 QVGA 320 x 180 Video Stream dual stream Image The hue brightness contrast saturation sharpness are adjustable adjustment Flip image flip and mirror Infrared mode Automatic or manual Pan Tilt Angle Horizontal 355 amp Vertical 78 Night visibility 21pcs IR LEDs night vision range up to 20 metres Input Output External 3 5mm standard interface for two way audio 81 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Audio Audio Compression Ethernet PCM G 726 One 10 100Mbps RJ45 port Wireless IEEE802 11b g n Standard Data Rate IEEE802 11b 11Mbps Max IEEE802 11g 54Mbps Max IEEE802 11n 150Mbps Max Wireless WEP WPA WPA2
20. match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections gt Dbclick Local Area Connections gt Choose General gt Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool gt Internet Proper gt Security gt Custom Level ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins internet Options Genera Security Privacy Conterk Connections Programs Advanced Select pone to Mew oe change security settings Internet Local intranet Trusted ates Res 47 urity Settines internet Zone x Settings Disable internet CJ Enable e This sone is for Irtemet webstes w Downbosd soed Actives cortrols not secure except those listed in trusted
21. name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change Section 2 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can select Main stream lf you want to access the camera from Internet here we recommend sub stream Note When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section 3 Select the language You can select the language you need via click on the language dropdown list to switch Section 4 Login the camera Click Login button and you will see the surveillance windows If login the camera for the first time the page that modify the username and password will appears Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 2 Setup Wizard After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration Setup Wizard Follow the guide to set your camera click Next to start Please click the menu on the left for more settings Device Name You could give name for your camera Setup Wizard FI9828W The maximum Device Name length is 20
22. only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router 38 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save gt Refresh SSID cisco Wireless Network List SolD Network Name Encryption Quality ChinaNet HkWc WPA aii EE Encryption WPA2 Y 2 Enter the password airNET free Unencrypt ill of your router wingate WPA2 ill v CPA 1 WPA iil MERCURY MW1S5O0R WPA2 uil v CPA2 WPA ll foscam WEP dit uniGtab WPA2 ill 1 Click the SSID of your router and foscam wifi WPA2 iil the relevant information will be Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools setting a static IP and pushing OK Congratulations You
23. original size 22 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 09 17 2012 12 39 43 anonymous v Keep ration Full Screen Zoom up When you select the Full Screen then click right mouse there is a Screen PTZ button 09 17 2012 12 39 43 anonymous Zoom down ee di e Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse and stop moving Press Esc button or double click right mouse and cancel the function NOTE For Mac OS the plugin cannot support Onscreen Mouse Control so you cannot allow to use it 23 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 4 1 1 Device Information Device Information Refresh Camera Model FIB828WV Camera Name FIB828wv Camera ID DOB26E4E4B5C Camera Time 2013 11 22 14 37 59 system Firmware Yersion LAT Application Firmware Version 4434 20 Plug In Version ZU Camera Model Th
24. support English numbers letters and symbols System Time Select the time zone you need to set the date time format and so on Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com setup Wizard cix 31850 Z OT 4 Camera Ime Time Zone GMT Greenwich mean time London Lisbon Sync with NTP server time nist gov Date Format YYYY MM DD iz use DST Previous Wireless networks Click Scan find the SSID of your wireless router select and enter the password setup Wizard dev Tenda 373678 WPA WPA2 3 P eessseeee Li dlink chenchen2 4G WPA WPA2 A The maximum password length is 63 including FOSCAM docdev 2 IP Set IP address of the camera You could choose to obtain an IP automatically or set the IP address according to your needs Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Setup Wizard Obtain IP From DHCP Note Once you save your settings the camera will restart Previous Finish 3 3 Surveillance Window 00 4 C Section 1 FOSCAM Logo LiveVideo Settings Playback buttons FOISCAM roscam Loco 9 LiveVideo m Path to surveillance window Click this button and back to the surveillance window 16 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 56
25. z vy 9 Name Publisher Installed On Size Boter READ 5 21 2014 191 MB 9 BS Adobe Reader XI Chinese Simplified Adobe Systems Incorporated 5 21 2014 155MB 1 IPCWebComponents 30 02 6 10 2014 367MB 3 Tencent RTX Client MI 5 21 2014 Ha WPS Office 9 1 0 4632 Kingsoft Corp 5 21 2014 6 1 3 have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 6 1 4 Camera can not record Camera can not record when click Record button or can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem 78 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties gt Security gt Trusted sites gt Sites gt Add 2 Open IE browser then right click select Run as administrator 6 1 5 Subnet doesn t
26. 108709110771 112113 44 T 15 46 17 18 119 201 21 122 23 Al _ LE a a i a a a a LEM II pe c E MON TUE WED THU FRI SAT SUN M e o 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column 56 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Set Detection Area Schedule 00 01 02 03 04 05 06 07 08 09 40 11 12113 14 15 16 17 18 19 20 21 22123 MON rue MEA WED THU FRI SAT SUN 3 Press the left mouse and drag it on the time boxes you can select the serial area Set Detection Area Schedule 60 01 02 03 04 05 06 07 08 09 10 11 12 13 4 15 36 17 18 12 20 21 22123 MON TUE M amp e M e __ S _ __ 4 _ gt _ e e t THU FRI SAT SUN Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 5 2 IO
27. 2 168 1 1 Gateway and DNS Server Set it to the IP address of your router 211 162 78 3 2 Enable UPnP and DDNS in the camera s settings page We recommend you to use the DDNS by factory default Select Yes and click Save Enable DDNS Manufacturer s DDNS DDNS Click Enable DDNS and click Save The content in the Manufacture s DDNS Third Party DDNS column is the domain name of your camera 3 You can see the port of your camera here If you want to set Remote Access for several cameras on the same network you will need to change the HTTPS port for each camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Status Port Easic Settings 443 888 554 4 Ifthe UPnP of the router has been enable you do not need to perform following steps Otherwise you need to select one of the following methods to configure port forwarding on your router For these steps we will be using the TP LINK brand wireless router as an example e If there is a UPnP function in your router Choose Forwarding gt UPnP make sure that the Current UPnP Status is Enabled Quick Setup UPnP WPS Network Wireless Current UPnP Status Enabled DHCP Forwarding Virtual Servers Current UPnP Settings List Port Triggerin nina ID App Description External Port Protocol Internal Port IP Address Status DMZ Security e If the
28. 3nd C3 Crsatle redrei zones G Enable not secure C Prompt recommended Securky level for this zone 4 Download unsigned ActweX controls not secure Allowed levels for this zone Medium to Hoh C Disable recommended Ar dium high 2 Enable not secure L Approgriata for most websites O Prompt Prompts before downloading potencia y Infisize and sonpt ActiveX controls not marked as safe For s content C Disable recommenced Unsigned ActiveX controls val not be 2 Enable not secure LJ Prompt Run actives controls and plugins ELE xm E Cushom evel Reset alzones lt Takas effect after vou restart Internet Explorer Reset custom settings Reset to tecurhgh default v Reset If you allow the ActiveX running but still could not see living video Please change another port number to try 19 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Don t use port 8000 Save Refresh HTTP Part Bg Media Part Bg HTTPS Part 445 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 6 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 he port which camera used is blocked by Firewall or Anti v
29. 674 5168
30. 68 Fax 86 755 2674 5168 www foscam com oe Settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings ALLA Playback ee Only FI9828P Click this button and back to the Playback panel to view the record files stored in the SD Card Section 2 Multi Device Window RO op of The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting 7 o Live Video oe Settings Playback Outdoor Waterpr oof IP Camera EH 2 EH I Outdoor Mode II HD Mode 720P 3 or Flip min Zoom out res n ll TopMost v ao a Guard position IR LED Lights Color Adjustment Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Mode Outdoor surveillance Stream The default stream supports multiple modes For example HD Mode 720P 30fps 2M meanings Stream type Resolution Maximum frame rate Bit rate Different models support different specific mode Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Stream type It is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the reso
31. 86 755 2674 5168 Pan amp Tilt Speed WWW foscam com 63 www foscam com Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Cruise Settings om acre n Cruise time 15 Minute v he maximum length of name is 20 supports English numbers letters and Cruise Tracks symbols The new added track name Cruise track RightMost Preset point TopMost Bottomidost LeftMost Here you can see the preset point add has been added to one track Delete 1 Select one preset point f 2 Click Add button Down Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three preset points to the track 1 that means When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft 64 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Cruise Settings C gt i Refresh Cruise time 15 Minute ES Save track OK Cancel Cruise Trac
32. Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 6 5 Warranty ShenZhen FOSCAM Intelligent Technology Limited FOSCAM values your business and always attempts to provide you the very best of service No limited hardware warranty is provided by FOSCAM unless your FOSCAM product product was purchased from an authorized distributor or authorized reseller Distributors may sell products to resellers who then sell products to end users No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point of purchase which may have regional specific warranty implications If you purchase your FOSCAM product from online store please contact the point of purchase and ask for return replacement repair service Hardware Warranty Informa
33. FOSCAM User Manual For Windows amp Mac OS HD Wireless PTZ Dome IP Camera Model FI9828W F198928P www foscam com Table of Contents LOVE M 1 gs Ci FOCUS SA 1 ko Ro BECU Eaa 2 Wee SAG MACS 2 ONG M eosa Om A a NOT 2 TGP MY SICA DESCIPIO RET Um m aa a a E 2 1 5 SD Card Management Only FI98B28P occcconooncannnoconanancannccononannnnnocononannnnococonnnnnanonoconnannnnnoconaanannnnoss 5 2ACCOSS ihe P Camela seed AAA A T epe 6 2 1 Access the Camera in LAN C hot RN 6 212 ACCESS me Camera iN VVAIN usada 6 ZS ISING MS VUEDIAVE AA 10 2 4 IP camera connection to the SEI CF a ida 12 9 SUVS IAG SOWIE Sullana 13 I MESA Winter ia T A 13 S ZOC ZA ETERNI A T A ETE E T A 14 329 SUIVEMIAMCE WIN Wii SANA AA TASA As 16 Advanced Camera elles uan indios Sip o ecu 24 n ei E SAU A e A mes 24 4 2 BIS SENGS usse dt en Et m i ee E diem EUM uU dn UE EMIT M M I E LEE 26 SHINS ON Kot sue uon E dn iaa 36 AAN O PAE ET SR Tc 49 PED E Es 0 MERE tmr 53 qo ROCONI aaa ad nistedtsu uta cm LI D eaten ace M M MEE ULM EE D d LM M ED dE 59 QUID IZ ut on re me eee TTT eo eran REE er NE TO Ey cM EUM No in MD LIE IM ILI EM LEM Ome 62 A E TROIANO T PERRA A 67 AS e y T 68 5 Playback UNIV mois oin Aa 71 DADDeODdbeeteuc tte eu O D NI tM MA LIU D I ANT IRN Ere PERSE a LM 73 6 1 FregusenUy Asked QUestoONS iaa aaa 73 0 Default TarahielGlS case ntt Eae erste oii tried eiiam esiti mist E 81 5 5 9D
34. Note SD card management is only effective when access the IPC in LAN Local Alarm Recording 6 Go to the Settings gt Status Device Status page you can see the SD card status The default storage path of alarm record files is SD card when the available size of SD card is less than 256M the old record files will be deleted automatically 4 7 PTZ This page will allow you to change the pan tilt speed and do cruise tracks settings 4 7 1 Pan Tilt Speed There are five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button 62 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Ran 0 Tih Crane Fe 1 amp Ti Speed Jess eee inch o cil E EAS IE A ARS a ve he oun 2 Enric Q im Loom amp FOCUS 5peea nn o rd AS At uo oe Org et an amp Tilt Speed J A J 4 7 2 Cruise Settings This section explains how to add delete alter one cruise track Cruise Time Select the time from dropdown list There are two default cruise tracks Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate form left to right Cruise Settings 15 Minute wave d e pMost pttomMost Add Add one cruise track Delete Select one cruise track and delete it How to do add cruise tracks Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax
35. OCIIICB HOFIS esci tisse a gm mn Tt Ie fett uie PE PRE CPR Ee DA Ee e Ce MD LUI LAU ee 81 oTi zr Ap pK I E 84 OTAN A i e mets eR nc A O 85 OBANDO Tenma SUD DOM uasa Um 88 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Overview FOSCAM FI9828W and FI9828P are an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 960 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet FI9828P supports P2P function Thanks to the P2P easy access technology you don t need to do complicated Port Forwarding and DDNS settings you just need to scan the QR code on the bottom of the camera to connect it on smart phone or input the UID on CMS software to realize remote access FI9828W and FI9828P support the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explorer Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM
36. OTE The FC1403P does not support the function 71 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com FOSCAM Live Video oe Settings lia Playback Outdoor Waterproof IP Camera 4 2014 10 S Mor W t E S 1 2 3 4 B8 7 8 30243 12 13 14 15 16 17 18 Mr 19 20 21 22 23 24 25 2014 10 30 im 28 27 28 28 30 31 Directory SD card x Time AllTime x Type All record Continuous Play section 1 Define the Record files time and Type Directory SD card The storage path of record files Time ll records Y Here supports three types current day current month and All records Another way select the time on the time amp date manually 4 2013 8 gt SW TW T 46 i 2 3 4 56 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 20 27 28 29 30 31 Thursday 2013 8 8 Type All records Y The type of records files Here supports two typs Normal record Alarm record and All records Continuous Play Select the checkbox to play continuously all the record files Click this button to search all record files satisfy the conditions you selected 72 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Section 2 Search record files On this panel you can see all record files satisfy the conditions you set Section 3 Play Stop Audio Full screen buttons Please select one record fi
37. The 9th Camera None Note If you want to access your camera remotely make sure you are able to access it seperately through a browser hb Back to Surveillance Windows and click Four Windows option you will see four cameras you added yao e A E pra Outdoor Waterproof IP Camera e dias O EH n 9 Y t EM Outdoor Mode v HD Mode 720P 3C or Flip Preset ESI TopMost y og Guard position IR LED Lights Color Adjustment 32 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com FOSCAM Live video GY settings Playback Outdoor Waterproof IP Camera E MEE a J de Outdoor Mode i 1 gt E a 11 HD Mode 720P 3C _ Flip in Zoom out nt focus x t il mama LE Y mW m Shk E i 05d n rd E fs we z EIS Cruise Preset Preset TopMost lv ce d s Uf og A T Guard position IB m Id La A IR LED Lights Wr Color Adjustment d Y NNI N V gt a OROROORO Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through
38. ail has been successfully configured Click Test to see if Mail has been successfully configured _ Save Refresh Enable SMTP Server smtp qmail com SMTP Port 25 Transport Layer Security UL G Mail only supports TLS at Port 465 and STARTTLS at Port 567 or 25 Need Authentication No v SMTP Username yaoyao qmail com SMTP Password 000000000 Cra E Test result sender E mail yaoyao gmail com First Receiver yaoyao 163 com second Receiver Third Receiver Fourth Receiver If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 3 8 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings 47 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fa
39. ame on the video OSD Save Refresh Display Timestamp Yes Display Camera Name Yes a Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask as privacy zone on the video 50 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Privacy Zone Refresh D Allow Privacy Zone Yes Y __SatPrivacy Zone Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video ok Privacy Zone 2013 10 22 10 23 35 anonymous The mask area Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture 51 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 0173 11 05 14 02 23 anonymous 4 4 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Snapshot Settings S Snap Quality Medium z Pictures Save To Nori gt Enable timing to capture y l Capture interval 2 1 65535s
40. ax 86 755 2674 5168 www foscam com camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The webpage at this address will show you the current WAN IP gt What Is My P Address Shows Your IP Address Windows Internet Explorer Ww what iene com w e X gf P Recent Fags fie th Y wee Tods Melo e gt op Favorites 13 C E Free Home Y 2 W What Is My Address Shows Your IP Address A m Y y vatur com vv ivi as CHAMOE YO _What Is My IP Address Whatis MyIP com Y I P r dini I search oul Address Is ye 1 83 y y Pe 8 2 54 My probiem is my connection goes up and down Its extremely fast for Whats My IP aba oe tue diri SUD Y ner Cavs 13 IDV SE sero UNBEATABLE VENERE Our visitors need to know n ERES as stapid as this soun h their IP address for mam DEDICATED i friends sp soun a reasons inckadmg gaming become really el t im desktop connection prox ne etection anonymity oc DELL R200 Inte Ems simply to see if chez Core2Duo E2220 2 4Ghz Thes is fa complex but wond Gress has changed 1GB DOR RAM f it s possible I was wonderir ors ohen com ISCR SAT e was some Way vou can ha do an IP Ad I60GB SATA HDD EN ER Access your IP Camera from the Internet You can access the IP Camera from the Internet r
41. choose the firmware file and upgrade 69 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com AS IP Camera Tool Http 192 168 8 10 atata Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool E p Camera Iool 192 168 8 101 8092 User Enter the User name and Password password Upgrade Web UI OK CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Before upgrade the firmware please reboot the camera don t upgrade the firmware in WAN through the web UI or else the upgrade process may be failed 2 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware 5 Never shut down the power of the camera during upgra
42. de until the IP camera restart and get connected 6 After upgrade successfully please uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 70 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 9 3 Patch Installation Click Browse to select the correct patch file and then click Install Patch to install the patch Do not turn off the power during it installing After installing is complete you will receive a system prompt E Setup Wizard Patch Installation p Status i z Browse Install Patch Basic Settings J Network i l Result Video A Your camera will reboot when you install uninstall patch Alarm y p Record PrZ Firewall Back up amp Restore System Upgrade E j 4 9 4 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset Factory Reset Click this button to hard reset the camera to its default factory settings 4 9 5 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Reboot Click this button to reboot your camera 5 Playback Only FI8928P On this page you can view the record files stored in the SD card N
43. dow which picture you snapshot right click in the window and save the picture to anywhere you want window Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings gt Record gt Storage Location panel T Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen 21 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous a y b rt e ZE il M T P la LIT E l B DC l v Keep ration Full Screen Zoom up i BE kt WEN mmt Mu Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up First Method Here is a convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by press the CTRL key and click the mouse left button Second Method Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to
44. driver CD disks e Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services e If customers ask for replacement service please contact point of purchase and follow their policy Ourtechnicians will inspect all items returned for replacement requests If the retuned product is found in working order we will return the same item received However customers shall be responsible for all shipping amp handling charges incurred for getting the units back to customers e f returned products are found defective we will replace the product and assume the shipping cost for sending back the replacement unit to customers e lf for any reason we are unable to provide a replacement of the original returned item s You will have a choice for a Substitute item at the same equal value We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered Our technicians will test the product before send out the replacement any other demand for more than two times replacement for the same product during replacement limit will be rejected e Replaced products are warranted from the balance of the former warranty period Warranty Forfeiture e Warranty is void if purchase from unauthorized distributor or reseller e Warranty is void if trade mark serial tags produc
45. during this process or you may damage your camera Your camera will reboot automatically once restoration is completed 4 9 2 System Upgrade Click Download the latest firmware you will see the following screen And click save to save the firmware on your computer locally 68 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com System Upgrade Current Firmware Version 2 13 1 117 A gt Browse System Upgrade Result Your camera will reboot during the firmware upgrade Your current firmware version will be displayed on your screen You may go to the Status gt Device Information page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrade After upgrading you can see the upgrade result Setup Wizard System Upgrade Status E EE i i s i Download the latest firmware Current Firmware Version 2 11 1 10 Basic Settings z Network Browse System Upgrade Video Result 4 2 Alarm Your camera will reboot during the firmware upgrade Record PTZ Firewall Back up amp Restore Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password
46. e model of the device Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example Device ID is HJYFI9828W03 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time System Firmware Version Display the System Firmware version of your camera Application Firmware Version Display the application firmware version of your camera Plug In Version Display the plug in version of your camera 4 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so 24 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com on Device Status Disabled Disabled Failed Disabled Disabled Not connected 4 1 3 Session Status Session status will display who and which IP is visiting the camera now Session Status IP Address 4 1 4 Log The log record shows who and which IP address accessed or logout the camera and when Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 29 www foscam com
47. emote access Enter the WAN IP address and port number in your standard browser For example you would enter http 183 37 28 254 85 NOTE Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can then login to the camera as administrator choose Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port forwarding manually If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings NOTE If you plug the camera into a router it will have a dynamic IP address and you need to set DDNS service settings to view it remotely 2 3 2 Remote Access If you want to access your camera by web browser outside of your LAN you need to configure following configurations Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Choose Settings on the top of the camera web page then go to the Network gt IP Configuration section on the left side of the screen then uncheck the Obtain IP DHCP IP Configuration Obtain IP From DHCP fF IP Address Set this in the same subnet as your computer or keep it as default IP Configuration ETE Subnet Mask Keep it as default 19
48. er the date and time manually Please select the date and time format use DST Select the use DST then select the daylight saving time from the dropdown menu Click Save button to submit your settings NOTE If the power supply of camera is disconnect you need set the camera s time again 4 2 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default user account is admin with a blank password You can enter the users accounts of visitor operator and adminstrator Manually 27 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh i NO Username Privilege Username 1 admin Administrator Privilege Visitor B 2 Change username 3 Change password 4 The maximum length ofthe user name is 20 support 5 numbers letters and symbols _ D4 The maximum password length is 12 does not support the character amp 7 O How to change the password of administrator Firstly select the account of administrator then select Change password enter the old password and the new password lastly click modify to take effect User Accounts Refresh NO Username Privilege Username admin 2 New password eeccce 3 Privilege 4 Change username 5 Change password E The maximum length of the user name is 20 support 8 numbers letters and symbols _ The
49. g IO alarm On the lO page Enable the I O alarm select the Send E mail and Snapshot before you have configured the mail and FTP If an IO alarm is triggered and IO alarm output device will always alarm sound alarm is issued a warning sound alarm lights in flash etc Click Clear IO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output device will be restart Note motion detection alarm can also be triggered lO alarm output 4 6 Record 4 6 1 Storage Location On this page you can change the manually recording storage path the default storage path is D ipc Storage Location Save Refresh Recording Location None Local Recording Location c IPCamRecord Recording Location is used for schedule recordings The local recording must be stored in local storage The default Windows storage location is c UPCamRecord The default Mac OS storage location is IPCamRecord If you modify the path on other cameras this default storage location will be modified accordingly Recording Location SD card or FTP When the camera alarmed it will store the alarm files to the SD card or FTP If you select the SD card from the Recording Location Make sure the camera has been inserted the SD card On this page you can see the available space of the SD card Only FI9828P supports SD card Local Recording Location For Windows OS the location recording
50. have set up the wireless connection of the camera successfully NOTE If you fail to make a wireless connection please refer to your seller or contact us directly for assistance 4 3 3 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account 39 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com C Save J t Refresh j Use PPPoE PPPoE account s21025441266512 PPPoE password 000000000000 Note Once you save your settings the camera will restart 4 3 4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name DDNS k Save Refresh Enable DDNS Manufacturers DDNS Manufacturer s DDNS 79 Restore DDNS to factory Third Party DDNS DDNS Server None v Domain Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port NO 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this
51. irus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 6 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings SO we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router 6 1 9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong settings Make sure broadcast your SSID use the same encryption for router and camera 6 1 10 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 80 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet
52. ks The maximum length of name is 20 supports English numbers letters and symbols _ Cruise track RightMost Preset point BottomMost LeftMost LeftMost opMost RightMost Delete The cruise tracks have added Up to the track 1 Down After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track Preset point Cruise track TopMost TopMost BottomMost BottomMost LeftMost RightMost upleft Add upright pie Delete downright Move Up Down Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track Attention Considering the life time and thermal issue of the motor it s not recommend to do long time cruise 65 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 7 3 Start Up Options Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point Disable Start Up When rebooting the camera will not
53. l 0 Ctrl Shift O Ctri F Ctrl D Ctrl C Ctrl V Ctrl Y Ctrl R Ctri s Ctrl Q f g Capture Device C ET Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview 2 RTSP authentication Please enter a valid login name and a password User name admin MM au Gem ox roe 293 68 13 911 If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 4 IP camera connection to the server Device supports ONVIF2 2 1 protocol You can easily access the NVR with ONVIF or server with ONVIF Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software 3 1 Login Window Username Password Stream Man ram 2 Language English v 3 Clan Section 1 Enter the User
54. le before use these buttons Click this button to play the record files Q Click this button to stop the record files e 4 Open or stop audio Click this button to make full screen and double click left mouse to exit full screen 6 Appendix 6 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections 73 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome File Edit View Favorites Tools Help yi Favorites IPCam Client M While files from the Internet can be useful POA PROPERE iem your computer Only install software from publishers you trust What s the risk Setup IPCWe o om j onents Welcome to the IPCWebComponents Setup Wizard This will install IPCWebComponents 3 0 0 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup 14 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 18 Setup IPCWebComponents Select Destination Location Where should IPCWebComponents be installed k Setup will install IPCWebCom
55. lect this checkbox when the motion has been detected the camera will record automatically and store the record files Make sure you have set the Alarm record files storage path please go to Record gt Storage location page to verify this settings The default alarm record time is 30s and pre alarm record time is 5s please go to Record gt Alarm Record page and change the alarm time settings E IO Output If IO alarm is triggered and IO alarm output device will always alarm sound alarm is issued a warning sound alarm lights in flash etc Click Clear IO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval lO alarm output device will be restart 55 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Step 05 Set detect area Click set detect area and it pop up a window then you can draw the detection area Click OK button after settings When something moving in the detection area the camera will alarm VT gt PILI n we ee OO Qc v ieri r Aus xX 9 960 A MUSS E CEG OO moe V Step 06 Alarm Schedule D Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Set Detection Area 2 PSN TOO UT 102703 103705 106707
56. lution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video cannot play well You can reset the stream type on Settings Video Video Settings panel After changing please re login the camera and you can see the modification Zoom in or Zoom out Device Support zoom feature click LA or The focal length of the camera lens will be larger or shrink you can adjust the focus distance to the target object size access to high definition screen Focus Only FI9828P You can manually adjust the focus by clicking on the button focus or Bie focus Section 4 Pan Tilt Control 1 Up control button 2 Down control button 3 Left control button 4 Right control button Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam c
57. maximum password length is 12 does not support the character amp How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list 28 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh NO Username Privilege Username operator 1 admin Administrator Password eeeeeeeses Privilege Operator v Change username 3 4 Change password 5 Add 6 The maximum length ofthe user name is 20 support 7 numbers letters and symbols _ H The maximum password length is 12 does not support the character amp User Accounts F Refresh NO Username Privilege Username operator 1 admin Administrator Privilege J Change username 3 Change password 4 5 The maximum length ofthe user name is 20 support b numbers letters and symbols _ 7 The maximum password length is 12 does not support 8 the character amp Delete Select the account which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect
58. me the shipping cost send the product to the point of purchase During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expectation customers should responsible for both shipping fee Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty it is chargeable The total fee contains device cost and service fee Device cost including accessories is the standard uniform price provide by FOSCAM Different region may have different service fee please contact the point of purchase to confirm that before you ask for this service Our technicians will quote the total price after detect the product If customers refused to repair after the quotation customers need pay for the test fee 3 5 hour If agree with the quotation test will be free Repaired product out of warranty will obtains 3 month warranty from the date of the product back to customers Limitation of Liability FOSCAM is not responsible for other extra warranty or commitment promised by resellers if your reseller promised some extra commitment or warranty please ask for written documents to protect your rights and interests FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy
59. nect the external power adapter request for 12V 2A power Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 Audio input interface The jack is used to plug external microphone 5 LAN 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc 6 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin with no password Bottom View There are up to three labels located on the body of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in the figure it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services P uu y IMP y y Wi Fi Module Label A E m C 3 Product Label amp SN Label amp QR NO FOSCA 1 5 SD Card Management Only FI9828P The record files of the IPC can be stored in the SD Card This camera supports SD Card and the max size of SD card must be under 32G You need open the IP Camera then plug the SD card into SD card slot inside the IP Camera When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well
60. ng Tuesday whole day the camera will capture O Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take effect 4 4 5 IR LED Schedule You can set the period of time during which the infrared lamp is turned off You can also turn off the infrared lamp on the video preview page at any time IR LED Schedule 4 Save lt Refresh IR LED Schedule Infrared light off period From 00 00 v To 00 00 _ Add Click Add to add more periods Set the close time 4 5 Alarm 4 5 1 Motion Detection IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP 53 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Motion Detection 2 ictal 3 Camera Sound PC Sound Send E mail Take Snapshot Time Interval 25 y Action Please set the capture storage location in advance Video gt Snapshot Settings Recording Please set the video storage location in advance Record gt Storage Location IO Output 7 Clear IO Alarm Output Set Detection Area 5 5 Schedule 6 00 01 02 03 04 05 10611 07 08 09 10 11 12 pa ent Beet E El 20 21 22 23 Wis xi TT Iu T IT Zz t To enable motion detection follow the steps below Step 01 Enable Motion detection Step 02 Sensitivity It supports
61. om D Up Left control button 6 Up Right control button Down Left control button 8 Down Right control button Click this button and go to center Section5 Cruise Preset settings Cruise Settings Cruise Vertical v Preset The default cruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right ui Start cruise n Stop cruise If you want to define or change the cruise trace please go to Settings gt PTZ gt Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list Cruise Vertical Horizontal a Select one of these Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com IPCAM supports 16 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is Topmost Bottom most Left most right most you can add other preset positions Add Click this icon to save the position you need the camera to remember E Delete Select one preset position and click this button to delete it gt GO Select one preset position in the preset d
62. ou can view the camera using VLC player RTSP URL rtsp user name password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 388 User name admin Password 123 Here can enter one of the following URLs in the VLC Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media gt Open Network Stream option then enter the URL into VLC VIC media player Playback Audio Video gt Open File p Advanced Open File 2 Open Folder o Open Disc PE Open Network Stream E Open Capttixe Device Open Location from clipboard Recent Media Save Playlist to File Convert Save eJ Streaming Open Media File o Disc T Network Network Protocol Please enter a network URL C Show more options www foscam com Tools View Help Ctr
63. ow automatically Enter the correct username and password then click Add Add more cameras in the same way 30 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com _ _ A a P M em s d anonymous 192 168 11 193 FEB21W for ebuyer 192 168 11 241 Cameras On LAN 1 Click it camera model alias host and HTTP Port will be Tie 144 Camera un Camera filled in the following boxes i t The 2nd Camera None automatically i t l Camera Model MJ be Camera Name anonymous EMI Host 192 168 11 203 2 Enter the User name and password of the 2nd camera Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to 31 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com anonymous 192 158 11 193 FI9621V for ebuyer 192 168 11 241 Camerae DICAM ano y A 0 y s l Sta The 1st Camera This Camera de 2nd Camera anonymous 192 158 11 203 The 3rd Camera FI9621V for ebuyer 192 158 11 241 he Ath Camera anonymous 192 158 11 203 The 5th Camera None The Bth Camera None The 7th Camera None The Sth Sem None
64. pan tilt Go To Home Position When rebooting the camera will pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Go To Preset Position Select one preset position and save it When rebooting the camera will pan tilt and stops at the preset position you have set Start Up Options Start Up Option Go To Home Position 4 7 4 Guard Position Settings FI9828P After setting the guard position your camcorder will automatically return to the guard position within a predetermined time manually setting when it stops moving manually or cruise You could refer to the following method H Preset E TopMost v mde CS Guard position goo OMe a p o P Guard position Guard position IR LED Lights IR LED Lights IR LED Lights Color Adjustment Color Adjustment Color Adjustment Then go to the Settings page to set time min 66 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com bisce d je senos ha Playback IP Camera Guard Position Settings C 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses Enable Firewall 7 IP Filtering Block access from these IP add
65. path is c IPCamRecord you can change another one For MAC OS the manual recording path is IPCamRecord 59 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 6 2 Alarm Recording This page you can change the Pre record time and Alarm record time Alarm Recording Enable Pre Record Pre recorded Time 5s i Alarm Recording Time 30s El Figure 4 1 The default Pre recorded time is 5s and the alarm record time is 30s you can change another time click Save button to take effect 4 6 3 Local Alarm Recording On this page you can enable local alarm record and select the local alarm record time Local Alarm Recording Enable Local Alarm Recording Local Alarm Recording Time 4 6 4 Schedule Recording On the page you can configure the schedule record When the parameter Recording Location is set None on the Storage Location page the page Schedule Recording do not be setting When the parameter Recording Location is set SD Card on the Storage Location page you can configure parameters as shown in follow figure Only FI9828P 60 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Scheduled Recording Enable Scheduled Recording con ENS iab Bore sad oe DEW p Enabie Long time recoraina IBN ag DE E ma When
66. ponents into the following folder To continue click Next If you would like to select a different folder click Browse At least 3 7 MB of free disk space is required Select Start Menu Folder Where should Setup place the program s shortcuts aL Setup wil create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 19 www foscam com Setup IPC WebComponents Ready to Install Setup is now ready to begin installing IPCWebComponents on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files IPCWebComponents Start Menu folder IPCWebComponents Setup IPCWebComponents Completing the IPCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup 76 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome E oo 58732 t EE EB Getting Started Documents Windows Media Center Pictures Calculator Music Sticky Notes Games Sni
67. pping Tool Computer O Paint Control Panel h Remote Desktop Connection Devices and Printers Magnifier Default Programs Foxmail Shortcut Help and Support Solitaire All Programs Shutdown gt 17 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 es E Control Panel Adjust your computer s settings System and Security Review your computer s status Back up your computer Find and fix problems Network and Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device US z View b y User Accounts and Family Safety la Add or remove user accounts fa Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language www foscam com Category Ease of Access Let Windows suggest settings Optimize visual display Programs Uninstall a program e gt i Control Panel Programs Programs and Features Search Programs and Features Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair ap Turn Windows features on or E Organize Uninstall
68. re is no UPnP function in your router You need to manually add port HTTPS port forwarding refer to the following steps You need go to the Forwarding gt Virtual Servers panel for setup Quick Setup Virtual Servers WPS Network ID Service Port Internal Port IP Address Protocol Status Modify Wireless DHCP Forwarding Enable All Disable All Delete All Click Add New Port Triggering DMZ UPnP D Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Quick Setup Add or Modify a Virtual Server Entry Qss Network Service Port QOCXX or XX Wireless DHCP Internal Port sm lx Only valid for single Service Part or leave a blank Forwarding IP Address 192 168 1 100 Protocol ALL z Input the port and IP address of Port Triggering Status Enabled E your camera and click Save DMZ UPnP Common Service Port Select One Security Parental Control save Status Quick Setup Virtual Servers ass Network a ID Service Port Internal Port IP Address Protocol Status Modify reiess 1 443 443 192 168 1 100 ALL Enabled Modify Delete DHCP Forwarding Here you have finished the Port Triggering Enable All Disable All Port Forwarding setup DMZ UPnP 5 Now you can access your IP camera by https domain name HTTPS port via the Internet 2 3 Using the VLC player This camera supports RTSP streaming here y
69. resses v Block access from these IP addresses Only allow access from these IP addresses Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera 67 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click Save to take effect 4 9 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 9 1 Back up amp Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or upgrading firmware settings can be restored by uploading the backup file Path rme Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on
70. ropdown list and click Go to make the camera move the preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position contain special characters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method If you want to see one preset position you have set only select the preset position name from the preset Secondly click button and enter a descriptive name for the preset position The preset position cannot dropdown list and click go button the camera will go to the preset position Section 6 Guard Position Only FI9828P After setting the guard position your camcorder will automatically return to the guard position within a predetermined time manually setting when it stops moving manually or cruise You could refer to the following method in chapter 4 7 4 Guard Position Settings Section 7 IR LED Lights IR LED Lights Mode Auto Ka Click Infra led and there are three modes to adjust the infrared led Auto Manual and Schedule Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and you can turn on or turn off the infra led manually Schedule Scheduled control When it is selected the function of switching on off the infrared
71. ss the camera remotely If you want to access the camera and view the video the HTTP Port must both be configured correctly HTTP port By default the HTTP port is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 Save Refesh HTTP Port 88 HTTPS Port 443 ONVIF Port 65533 Another way to change the HTTP port NO Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP 44 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com address and click on Network Configuration this brings up the network configuration box as shown in following figures ES IP Camera Tool Camera name IP Address Device ID Device type OOS41FI9804 4H anonyaous Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you d like to change the port for and right click E IP Camera Tool Camera name anonymous Network das Ed zl ice ID Device type Obtain IP from DHCP server anonymous 41F198044 H IP Address 182 168 1 110 Subnet Mask 255 255 255 0 Gateway Leckey I 44 DNS Server 192 168 1 1 Http Port Modify the Http Port Enter the Username and
72. t no of the 192 168 8 192 168 8 Fill the LAN IP of the camera here just input the last sectione Assi Fill the Media Port no of the io Sein camera on the column of S eene Veces External Port and Internal Port 8 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname ycxgwp no ip info and http no 2000 for example the accessing link of the camera via internet would be http ycxgwp no ip info 2000 43 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 3 5 UPnP N Save J Refresh Enable UPnP Yes v The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Device Status Refresh Alarm Status Disabled Record Status Not Recording NTP Status Disable DDNS Status success http aa2022 myfoscam org 6000 UPnP Status Success WiFi Status Not connected IR LED Status Off The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 3 6 Port This camera supports HTTP Port HTTP Port is used to acce
73. t settings 4 4 1 Video Settings Video Settings Main stream video settings 8 Video Settings 49 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Stream type There are four types to identify different streams you have set Resolution The camera supports three types 720P 960P VGA The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption Variable bitrate Select the Bit rate type to constant or variable 4 4 2 On Screen Display This page is used to add timestamp and device n
74. t stickers have been removed altered or tampered with 86 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Warranty is void for mishandling improper use or defacing the product Abuse firmware upgrade without the authorized technician s guidance Warranty is void for physical damage altered either internally or externally improper or inadequate packaging when returned for RMA purposes Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vendor souse fission or the spare part has been over the period of warranty Warranty is void if product is damaged due to improper working environment or operation For example improper temperature humidity unusual physical or electrical stress or interference failure or fluctuation of electrical power static electricity using wrong power adapter etc Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM Damage caused by improper installation of third party products Warranty is void if damaged for irresistible cause such as earthquake fire lightning flood etc Product beyond limited warranty Shipping Fee If products are defective or damaged under normal use or operation in the replacement limit distributors or resellers are responsible for the shipping cost the product back to customers customers should assu
75. the internet Read How to configure DDNS settings in chapter 4 3 3 Login to the first camera using a DDNS domain name and port IPCam Client Findows Internet Explorer File Edit View Favorites Tools Hely Use DDNS domain name and port to login w Favorites 23 Suggested Sites E TPCam Client ec EJ J ab a O Live Video Qu Settings Outdoor Waterpi Status S ES Device Status gt Refresh Alarm Status Disabled IO Alarm Status Disabled Basic Settings NTP Status Success Network 1 S DDNS Status Success http test IB myfoscam org S8 Video 4 UPnP Status A Make sure each camera you need add Record WiFi Status PTZ RENANE could login with DDNS name and port Firewall System 33 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add FIB821W for ebuyer 192 168 11 241 192 2 Cameras On LAN anonymous 192 168 11 203 The 1st Camera This Camera 2nd Camer anonymous 192 168 11 203 Camera Model Camera Name Host HTTP Port Media Port Username Password The 4th Camera None 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP 4
76. the parameter Recording Location is set FTP on the Storage Location page you can configure parameters as shown in follow figure Scheduled Recording Enable Scheduled Recording Edit Scheduled Recording Lo eee 17 Ee ee s i P 4 t O Se Y f i f i i i i f i i i i i q A KK __ gt gt _ KA _ 9 A KA A gt gt A A A A po e A Scheduled recording only supports SD card or FTP server Scheduled recording will stop while alarm recording begins and go on automatically after it ends Click Save button to take effect 61 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 6 5 SD Card Management Only FI9828P This camera supports SD Card and the max size of SD card must be under 32G When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well This page you can check the SD card information Status SD Card Management Basic Settings Network ae Video SD Card Status SD card Alarm SD Card Free Space 1 5GB Record SD Card Total Space 14 6GB Storage Location A oe oning
77. three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 03 Trigger interval The interval time between two motion detections Select one interval time Step 04 Select the alarm indicator When the motion has been detected the alarm status will turn to Detect alarm 54 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Refresh bili Alarm Status Detect alarm Record Status Recording sD Card Status oD card sD Card Free Space 3 06 sD Card Total Space 3 56 NTP Status Disable DDNS Status success http test 8 myfoscam org G8 UPnP Status Success WiFi Status Connected to foscam wifl IR LED Status Off There are four alarm indicators A Camera Sound and PC Sound if you select Camera Sound or PC Sound when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail oettings first C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP or SD card Make sure you have set the storage path in Video gt Snapshot settings panel Time interval The interval time between two pictures D Recording If you se
78. tion FOSCAM provide 2 year limited warranty for naked product and 6 month limited warranty for accessories 85 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Limited Hardware Warranty e FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM This limited hardware warranty does not cover e Software including the software added to the products through our factory integration system software that included in the CD etc Usage that is not in accordance with product instructions Failure to follow the product instructions Abuse firmware upgrade without the authorized technician s guidance Normal wear and tear Return Procedures e Please read FOSCAM warranty policy amp policy of your reseller first before sending items back to point of purchase e Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective and the product warranty has not expired The RMA number will allow your reseller to track your return much easier and help them expedite processing your request o After receiving your RMA case number pack the item s very well with the original box and all the original accessories included such as power adapters brackets cables manuals and
79. twork This section will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 3 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Save Refresh Obtain IP From DHCP IP Address 192 158 0 108 subnet Mask 255 255 255 0 Gateway 492 188 0 1 Primary DNS Server 192 158 0 1 secondary ONS Server 202 96 134 133 Note Once you save your settings the camera will restart Changing settings here is the same as using the IP Camera Tool It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections Local Area Connections Choose Support gt Details 36 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Network Connections File Edit View Favorites Tools Advanced Help o Back d yo Search le Folders E Address e Network Connections LAN or High Speed Internet 4 Local Area Connection Status Network Tasks Local Area Connection Create new Connected Firewalled dea L A Realtek RTL8139 810x Fa Connection status et up a home or sma office beba 2 Address Type Assigned by DHCP
80. umber between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports 4 3 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured e Refresh Enable 5 SMTP Server smtp gmail com SMTP Port 25 STARTTLS v Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Need Authentication Yes SMTP Username cuiyao93C gmail com SMTP Password 0000000020226 Test 6 Sender E mal 3 First Receiver yaoya0 163 com Second Receiver 4 Third Receiver Fourth Receiver 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 46 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if M
81. vice Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Media port no is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below Wireless N Home Router Applications amp Applications amp Gaming Administration Gaming Setup Wireless Security Access Restrictions Single Port Forwarding Application Name External Port Internal Port Protocol ToiP Address Enabled None w 192 168 MM ee 9 Lj I 192 168 8 O Ej 192 168 8 O O O Single Port Forwarding l Fill the HTTP Por
82. way is also O Other Places G Control Panel amp My Network Places L My Documents ij My Computer Details Local Area Connection If you don t know the DNS server you can use the same settings as the Default Gateway Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ES Windows did not detect problems with this connection IF you cannot connect click Repair 37 www foscam com 4 3 2 Wireless Settings Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Save Refresh Wireless Network List SolD Network Name Encryption A O AA Click the Scan button EERE ets to search for wireless airNET free Unencrypt networks wingate WPA2 v CPA WPA ill MERCURY MyV150R WPA2 il v CPA2 WPA il foscam WEP E uniGitab WPAZ il foscam wifi WPA2 oft cisco Click the Page number to see other wireless Pages 2 12 networks devices if there are more than 10 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will
83. x 86 755 2674 5168 www foscam com ftp 192 158 8 150 example ftp 192 158 1 103 Figure a PREPA ftp ftp mgenseal com example ftp 1192 168 1 103 Figure b FTP server If your FTP server is located on the LAN you can set as Figure a If you have an FTP server which you can access on the internet you can set as Figure b Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured 4 3 9 P2P For FI9828P Access the IP Camera by Smart Phone Android or OS operating system First of all you need to open the P2P function of the IP Camera at Settings gt Network gt P2P 48 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com P2P FBMTSUGPSXEFAH6MYT7ZJ Enable P2P Search and install Foscam Viewer on Google Play and APP Store for for Android and iOS devices If you want to know more details of the OS APP or Android APP see the OS App User Manual or Android APP User Manual NOTE If the QR code scanning is not successful please input the UID on the bottom of the camera manually 4 4 Video This section allows you to configure Video stream settings On screen display and Snapsho

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