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PanelView 5500 Terminals User Manual
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1. Max Shelve Duration The maximum time the alarm can be shelved Message The message that is assigned to the alarm in the Logix Designer project Name The name of the alarm This name includes the controller name of the alarm and the tag name It can also include the name of the program if the tag is defined at the program level Therefore the alarm name can be configured in these configurations ControllerName TagName Or ControllerName ProgramName TagName Out of Alarm Time The time the selected alarm entered the Normal or Inactive state Priority The urgency of the alarm condition Low Medium e High e Urgent Quality The list of reasons why the alarm is of bad quality This field is blank in the alarm summary because the alarm summary does not show bad quality alarms Severity The numeric value that is mapped to the assigned priority of the alarm condition e 1 250 low e 251 500 medium e 501 750 high e 751 1000 urgent Shelve Duration The default time for which the selected alarm condition is shelved to prevent the notification of new state changes Shelve duration is assigned to the alarm in the Logix Designer project Shelve Time The time the selected alarm was shelved Suppress Time The time the selected alarm was suppressed Tag 1 Value The value of the associated tag parameter 1 Tag 2 Value The value of the associated tag parameter 2 Tag 3 Value The value of the associat
2. PanelView 5500 terminals provide two separately powered USB host ports Table 9 defines the circuit parameters of these USB host ports Table 9 Circuit Parameters for USB Host Ports Parameter Value Parameter Definition Open circuit voltage of each host USB port V oc USB 5 25V DC The maximum applied voltage rating Vmax peripheral Of each USB peripheral device shall be greater than or equal to Voc sp Vmax peripheral 2 Voc USB as appropriate Maximum output current of each host USB port T sc USB 1 68 A The maximum current Tnax peripheral to which each USB peripheral device can be subjected shall be Tmax peripheral 21 sc USB greater than or equal to I lt lt usp This value is the maximum total capacitance that can be connected to each USB host port The total capacitance of each USB peripheral device and its associated cable must not exceed the indicated value Causa 10pF The maximum total capacitance C peripheral aNd cable capacitance of each separate USB peripheral G peripheral Ccabletuse Cause device shall be less that or equal to USB This value is the maximum total inductance that can be connected to each USB host port The total inductance of each USB peripheral device and its associated cable must not exceed the indicated value La USB 15 uH Li peripheral Leable s La USB The maximum total inductance L peripheral aNd cable inductance of each
3. To disable downloads to the terminal follow these steps S 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter oO 3 Tap HMI Device HMI Device XxX Allow Downloads and Firmware Updates HMI device name line 2 Reboot Application name DefaultProject Product Information Catalog 2715 T7CD Firmware 1 01 1559 Diagnostics CPU utilization 11 Memory used RAM 357032 kB Total power on time 996 hours Memory free RAM 148488 kB CPU temperature 50 C Memory used Flash 10058 kB Last reboot 5 04 2015 7 15 48 AM Memory free Flash 253570 kB Last deploy 4 24 2015 5 39 29 PM Battery state Normal 4 Tap the Allow Downloads and Firmware Updates checkbox to clear the checkbox e Downloads are not permitted when the checkbox is cleared e Downloads are permitted when the checkbox is checked 5 To close the window tap X While this setting is unchecked you cannot download another application to the terminal or update the terminal firmware Attempts to download an application from the View Designer application results in an error Rockwell Automation Publication 2715 UM001A EN P July 2015 57 Chapter3 Configure Terminal Settings Change the HMI Device Name Each terminal has a unique default HMI device name that identifies it to other devices on the network You can view or change this name To view or change the HMI device name fol
4. About the PanelView 5500 Terminals Chapter 1 Overview Topic Page Tope ae About the PanelView 5500 Terminals 9 EtherNet IP Communication 14 Hardware Features 10 Typical Configuration 14 Operator Control 10 Catalog Number Explanation 14 Touch Gestures 12 Product Selections 14 Studio 5000 Environment 12 Accessories 15 The PanelView 5500 terminals are operator interface devices for monitoring and controlling devices that are attached to ControlLogix L7 and CompactLogix L1 L2 and L3 controllers over an EtherNet IP network Animated graphic and text displays provide operators a view into the operating state of a machine or process Operators interact with the control system by using the touch screen or keypad of the terminal The PanelView 5500 terminals include these features and capabilities Rockwell Automation Publication 2715 UM001A EN P July 2015 Tightly integrated control and design environment allows information to be shared between the PanelView 5500 terminal and the Logix platforms The Studio 5000 environment provides one point of access for both View Designer and Logix Designer applications Connection to one ControlLogix L7 or CompactLogix L1 L2 or L3 controller with revision 27 firmware or later Supports a maximum of 50 user defined screens this will increase in future firmware Supports a maximum of 500 Logix based alarms this will increase in future firmware E
5. Product Information Catalog 2715 T7CD Firmware 1 01 1559 Diagnostics CPU utilization 11 Memory used RAM 357032 kB Total power on time 996 hours Memory free RAM 148488 kB CPU temperature 50 C Memory used Flash 10058 kB Last reboot 5 04 2015 7 15 48 AM Memory free Flash 253570 kB Last deploy 4 24 2015 5 39 29 PM Battery state Normal 4 Tap Reboot Terminal You are prompted to confirm the reboot 5 To reboot the terminal tap Yes If you tap Yes to reboot the terminal it restarts and displays the project that is currently downloaded to the terminal To cancel tap No Rockwell Automation Publication 2715 UM001A EN P July 2015 61 Chapter3 Configure Terminal Settings Change the Date and Time You can change the date and time that is used for terminal operations The date and time is displayed on the terminal screen and recorded in log files You can also change the time zone for the terminal To change the date and time that is used for terminal operations follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap Date and Time Time 10 06 37 Time Zone UTC 12 00 International Date Line West UTC 09 00 Alaska UTC 08 00 Baja California IUTC 08 00 Pacific Time US amp Canada 4 Change the Date and Time fields as appropriate a Tap a Date or Time field The virtual keyboard opens b
6. lt b gt i S A ji A c t i aooi 6 6 ono k no 6 c t Sam Cm Table 12 PanelView 5500 Terminal Dimensions Terminal Input Height a Width b Overall Depth c Soani Depth Size Type mn in mm in mm in mm in we Keypad and touch 179 7 05 285 11 22 5 in Touch 170 6 69 212 8 35 9 in Touch 190 7 48 280 11 02 iiai Keypadand touch 252 9 92 385 15 16 4 in Touch 252 9 92 297 11 69 69 6 2 74 63 6 2 50 12 1 in Touch 246 9 69 340 13 39 ii Keypadand touch 329 12 95 484 19 06 in Touch 318 12 52 381 15 00 19 in Touch 411 16 18 485 19 09 TIP When mounted in a panel the front of the bezel extends less than 6 36 mm 0 25 in from the front of the panel Rockwell Automation Publication 2715 UM001A EN P July 2015 23 Chapter2 Install the PanelView 5500 Terminal Prepare for Panel Mounting 24 Before mounting your PanelView 5500 terminal in a panel read this section and the entire installation procedure on page 28 IMPORTANT Catalog number 2711P RMCP mounting levers black are used with PanelView 5500 terminals Do not use gray mounting levers they are not compatible with PanelView 5500 terminals Mounting levers insert into the slots around the bezel to secure the terminal in the panel The number of levers varies by terminal size Each slot has six notches with alignment marks tha
7. tate i tewdusue spas aeateeirvawere 14 Product Selections cane tot acadiid ose 5 san eee akan ee eases 14 ACCESSOFIES Aai eE ninco arnnen ean ts bien ee aes Baad oem 15 Penerice Gablesic tte Ch Uk al ltd boll eel Ai de hee hot 15 Chapter 2 North American Hazardous Locations 00ccceeeeeeeeeeees 19 Required Circuit Port Parameters for USB Peripheral Devices 20 Mounting Considerations iy ic ccurisysacves wash a dav cn eavesa es 21 Mounting Neat assess Seis ek cba aenchraorg greece ar ekech edo tad deca gaeg 21 Pane Guideliness ouh enea ha oh at a a heheh 22 Panel Cutout Dimensions 2 4640 ass otacewiuousavuna Sear caw es 22 Product Dimensions tncs 28 ghd ese Sse ta Sassi ee Sosa tee 23 Prepare for Panel Mountings icracens sess tuchheeanteeewensemante 24 Mount the Terminal in a Panel 4 lt c 05 berets eevee gai esccecak 28 Remove and Replace the Power Terminal Block 31 Connect to DG Powe fcvawesnn8 ok toa 8 oes aS eee RA alae 32 Connect to AC Powerless on 0 ccc ccc cence tne n tent n ne i o 33 Connect to a Networks hs batik ee ee eat 34 BE Met MEE POLES E EEE E oa toca ain eda Ree Pa 34 Device Level Ring Network Topology 00 eee eee 35 Linear Network Topology siciiscinecorsndass ce uesauaeevnsades 36 Star Network Topology visitors so vue ehcetenGh os 959 37 Initial Start p conse tainted EAE A EE EEE ERES 37 Update the Firmware Before You Use the Terminal 38 Chapter 3 Runtime Envi
8. 6 USB device port IMPORTANT The USB device port is not functional The port will be available in a future software release 7 Audio out IMPORTANT The audio out feature is not functional The feature will be available in a future software release 8 Status indicators Light emitting diode indicators on back of unit provide status and fault conditions 9 Secure Digital SD card slot Operator Control One SD card slot supports catalog number 1784 SDx SD card All PanelView 5500 terminals have a color display with a touch screen and navigation key or a touch screen navigation key and keypad for operator control e Analog resistive touch screens provide accurate durable touch with excellent reliability for control of industrial applications 10 Rockwell Automation Publication 2715 UM001A EN P July 2015 Overview Chapter 1 e Keypad models are similar except for the number of function keys to the left L and right R of the display Larger models have more keys and gloved hand for operation in dry or wet environments The plastic stylus must have a minimum tip radius of 1 3 mm 0 051 in Any other object or tool can damage the keypad or touch screen i ATTENTION The keypad and touch screen support input from a finger stylus ATTENTION Do not perform multiple operations simultaneously Multiple simultaneous operations can result in unintended operation Touch only one operating el
9. Division 2 e Les quipements p riph riques doivent s adapter l environnementdans lequel ils sont utilis s e S assurer que l environnement est class non dangereux avant de changer la pile ou le module horloge temps r el de ce produit Tous les syst mes de c blage doivent tre de Classe I Division 2 conform ment aux m thodes de c blage indiqu es dans les Articles 501 du National Electrical Code Code Electrique National et ou conform ment la Section 18 1J2 du Canadian Electrical Code Code Electrique Canadien et en fonction de l autorit de jurisdiction The terminals have a temperature code of T4 when operating in a 55 C 131 F maximum ambient temperature Do not install product in environments where atmospheric gases have ignition temperatures less than 135 C 275 F Rockwell Automation Publication 2715 UM001A EN P July 2015 19 Chapter2 Install the PanelView 5500 Terminal Required Circuit Port Parameters for USB Peripheral Devices This product contains USB host ports that comply with hazardous location environments Field wiring compliance requirements are provided in compliance with the National Electrical Code Article 500 Figure 2 PanelView 5500 Control Drawing Associated Nonincendive Field Wiring Apparatus PanelView 5500 Host Product Nonincendive Field Wiring Apparatus USB Host Port USB Peripheral Device USB Host Port USB Peripheral Device
10. Restore Factory Defaults 99 Rockwell Automation Publication 2715 UM001A EN P July 2015 89 Chapter7 Troubleshooting Status Indicators The back of the terminal has two indicators to identify system status e STS indicator green indicates that the terminal is on and in use e ERR indicator red indicates hardware and firmware faults T00000 000000 At startup the STS and ERR indicators blink on and off then the STS indicator blinks to signal progress during startup If the indicators remain off check the power cable After a successful startup the STS indicator remains on Table 23 shows indicator states if the terminal stops during startup Table 23 Fault Indicator States during Terminal during Startup aed ct iM sad Description Recommended Action On Recoverable firmware error Reload the firmware Blinking Off Recoverable configuration failure Restore factory defaults Refer to Restore Factory Defaults on page 99 On Fatal hardware error Replace the terminal j Blinking Fatal display hardware error Replace the terminal 90 Rockwell Automation Publication 2715 UM001A EN P July 2015 Troubleshooting Chapter 7 View Diagnostic information Yov can view diagnostic information for the controller that is configured to for the Configured Controller Troubleshooting Profiles operate with the terminal To view diagnostic information for the controller
11. These documents contain additional information concerning related products from Rockwell Automation Description Provides specifications and certifications for the PanelView 5500 terminal EtherNet IP Embedded Switch Technology Application Guide publication ENET AP005 Provides information on how to install configure and maintain linear star and Device Level Ring DLR networks using Rockwell Automation EtherNet IP devices with embedded switch technology Industrial Automation Wiring and Grounding Guidelines publication 1770 4 1 Provides general guidelines for installing a Rockwell Automation industrial system Guidelines for Handling Lithium Batteries Technical Data publication AG 5 4 Provides guidelines to store handle install and dispose of lithium batteries Safety Guidelines for the Application Installation and Maintenance of Solid State Controls publication SGI 1 1 Provides general guidelines for the application installation and maintenance of solid state equipment Product Certifications website http www ab com Provides declarations of conformity certificates and other certification details You can view or download publications at http www rockwellautomation com literature To order paper copies of technical documentation contact your local Allen Bradley distributor or Rockwell Automation sales representative Rockwell Automation Publication 2715 UM001A EN P July 2015
12. field wiring compliance 20 firmware revision 59 firmware update 83 firmware upgrade requirements 84 function keys 11 fuse rating 18 G galvanic isolation 76 101 Index 102 hardware specifications audio out 10 Ethernet ports 10 mounting slot 10 SD card slot 10 status indicators 10 USB host ports 10 hazardous location 18 HMI keypad 11 indicators ERR 90 error 90 fault 90 status 90 STS 90 installation dimensions 23 environment and enclosure 18 hazardous location 18 mounting 24 panel cutouts 22 IP address DHCP 48 static 49 IP settings configuration 49 K keyboard physical 11 virtual 43 L ladder logic 7 log off of the terminal 46 log on to the terminal 45 Logix Designer 12 M maintain NEMA UL Type and IP seals 27 mount the terminal ambient temperature 21 cutout dimensions 22 minimum clearances 21 mounting positions 21 panel guidelines 22 preparation 24 mounting levers 24 mouse 11 Rockwell Automation Publication 2715 UM001A EN P July 2015 navigation button 11 keys 11 network diagnostics 52 nonincendive field wiring 20 numeric keypad 11 virtual 43 0 open source packages 7 P panel cutout dimensions 22 power AC connection 33 ratings 33 terminal block 31 DC connection 32 ratings 32 terminal block 31 PELV 32 SELV 32 specifications 10 power supply catalog numbers 32 power terminal block installing 31 removing 31 wiring 31 product compatibility and do
13. i 10 A 16 14 12 Install the PanelView 5500 Terminal Chapter 2 6 5 in Keypad and Touch 8 Levers 4 a gt Q l6 2 lt 4 gt gt 3 8 1 10 4 in Keypad and Touch 12 1 Touch Only 10 Levers 2 9 4 gt q lt t i 2 7 e 5 le R 107 A 15 in Keypad and Touch 14 Levers 8 2 gt 4 ni e A 11 13 v 9 v 4 6 gt 4 IMPORTANT The mounting lever orientations that are shown are required to maintain NEMA UL Type and IP seals If you require a NEMA UL Type or IP seal do not use a mounting lever in other orientations Rockwell Automation Publication 2715 UM001A EN P July 2015 27 Chapter2 Install the PanelView 5500 Terminal Mount the Terminal ina The PanelView 5500 terminals were designed for single person installation No Panel tools are required except for the tools needed to make the panel cutout Follows these steps to mount the terminal in a panel ATTENTION A N Disconnect all electrical power from the panel before making the panel c
14. 5500 terminal screen when you tap a field or element that requires text or numeric input e The virtual numeric keypad opens on the PanelView 5500 terminal screen when you tap a field or element that requires only numeric input Figure 9 Virtual Keyboard 1 1 2715 T7CD pogoggoonap alele dbi fp pofofs n felefele feher he 10 eled ee OS OK Cancel 9 8 7 6 Table 17 Virtual Keyboard Description Item Feature Description 1 Textentry field Tap the letters numbers and character keys to enter text into this field The text entry field is always active when the keyboard is open 2 Clear Tap this button to remove all characters that are entered in the text entry field 3 Backspace Tap this key to delete one character to the left at a time 4 iic Tap this key to toggle between Roman characters and alpha European characters Numeric keys are not part of the alpha European keyboard 5 Arrow keys Tap the left arrow key to move the cursor one space to the left Tap the right arrow key to move the cursor one space to the right 6 Cancel Tap Cancel to cancel the entry 7 0K Tap OK to complete the entry 8 Space bar Tap the space bar to enter a space in the text entry field 9 Tap this key to toggle between symbols and alpha numeric characters ABC When in symbol mode the key displays as ABC When in alpha numeric mode the key displays as 10
15. ATTENTION When marked these products are suitable for use in Class Division 2 Groups A B C D Class I Zone 2 Group IIC hazardous locations and nonhazardous locations only Each product is supplied with markings on the rating nameplate indicating the hazardous location temperature code When combining products within a system the most adverse temperature code lowest T number may be used to help determine the overall temperature code of the system Combinations of equipment in your system are subject to investigation by the local Authority Having Jurisdiction at the time of installation Install the PanelView 5500 Terminal Chapter 2 Informations sur l utilisation de cet quipement en environnements dangereux Les produits marqu s CL I DIV 2 GP A B C D ne conviennent qu une utilisation en environnements de Classe Division 2 Groupes A B C D dangereux et non dangereux Chaque produit est livr avec des marquages sur sa plaque d identification qui indiquent le code de temp rature pour les environnements dangereux Lorsque plusieurs produits sont combin s dans un syst me le code de temp rature le plus d favorable code de temp rature le plus faible peut tre utilis pour d terminer le code de temp rature global du syst me Les combinaisons d quipements dans le syst me sont sujettes inspection par les autorit s locales qualifi es au moment de l installation WARNING EXPLOSION HAZARD e Do n
16. Enter a value and tap OK Date and Time Parameters Valid Values Date Year Up to 2999 MM DD YYYY Month Tag Enter the date format including the 2 characters Day 0 31 Time Hour 0 23 HH MM SS 24 hour format Minute 0 60 Enter the time format including the characters Second 0 60 5 Change the time zone if desired a To move up and down the list press and drag the scroll bar or press and hold an arrow button Or tab to the list and use the arrows keys on the physical keypad of the terminal b Tap the time zone for the terminal The time on the terminal is adjusted to match the selected time zone 6 To close the window tap X 62 Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 View General Information for airs view i information for the controller that is configured to operate the Configured Controller V S mma To view the general information for the controller follow these steps E 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap Controllers Controllers General Reference Path Controller name Tag information UNINITIATED Mode Catalog Firmware L The general information for the controller includes these data Data Type Description Reference The name of the controller reference that is configured in the View Designer
17. Initial Startup IMPORTANT You must configure the Ethernet settings and update the firmware before you can download a View Designer project and use the terminal See Update the Firmware Before You Use the Terminal on page 38 If you attempt to configure the terminal settings without updating the firmware the Settings menu shows an update firmware message at the bottom of the screen Settings a Network Date and Time fas Display H Controllers L_ HMI Device 4 Troubleshooting ome Rockwell Automation Publication 2715 UM001A EN P July 2015 37 Chapter2 Install the PanelView 5500 Terminal Update the Firmware Before You Use the Terminal When power is turned on the terminal goes through its startup sequence The Welcome screen displays with a Configure the Ethernet Network button To configure the Ethernet settings and update the firmware follow these steps 1 Boot up the terminal The Welcome dialog box displays Welcome Configure the Ethernet Network 2 Tap Configure the Ethernet Network The Internet Protocol IP Settings dialog box displays Network Internet Protocol IP Settings Obtain IP settings automatically using DHCP _ Manually configure IP settings o 3 Configure the IP settings for the terminal e To obtain an IP address automatically see Use DHCP to Assign an IP Address For the Terminal on page 48 e To configure IP settings manually see Ass
18. a 0 6 x 3 5 mm flat blade screwdriver for terminal block wiring Table 14 Wire Specifications for the Power Input Terminal Block Wire Type Dual wire Size Single wire Size StripLength Screw Torque Stranded or solid 0 3 1 3 mm 0 3 2 1 mm 7mm 0 28in 0 4 05Nem Cu 90 C 194 F 22 16 AWG 22 14 AWG een 3 5 4 4 Ibein 1 Two wire maximum per terminal To remove the terminal block follow these steps 1 Loosen the two screws that secure the terminal block 0006 IS HU LL 2 DC Terminal Block AC Terminal Block 2 Gently pull the terminal block away from the connector To install the terminal block follow these steps 1 Reattach the terminal block to the connector until seated position The terminal blocks are keyed to fit the DC or AC connector If the terminal block does not fit into the connector verify that you have the correct terminal block See Table 5 on page 15 ATTENTION Do not use excessive force to press the terminal block into 2 Tighten the two screws that secure the terminal block to the connector Rockwell Automation Publication 2715 UM001A EN P July 2015 31 Chapter2 Install the PanelView 5500 Terminal Connect to DC Power Terminals with a 24V DC power supply have these power ratings e 24V DC nominal 18 30V DC e 50 W maximum 2 1A at 24V DC Connecting DC or DC to the earth ground terminal can damage the terminal f AT
19. cable crimping e Check the Ethernet switch connections e Check the Uplink ports Invalid IP address of terminal If DHCP is enabled the terminal automatically acquires a valid IP address from the network after startup The TCP IP protocol automatically assigns 169 254 xxx xxx when it fails to acquire an IP address from the network In general an IP address that begins with 169 does not support a network connection See Configure the IP Address of the Terminal on page 48 Conflict Between IP addresses If DHCP is not enabled and a static IP address is specified make sure that the IP address does not conflict with the address of another device on the network See Configure the IP Address of the Terminal on page 48 You are unable to download an application to the terminal Table 29 Unable to Download Project to Terminal Check for Application downloads are disabled in Settings screens Description Verify that downloads are enabled See Disable Downloads to the Terminal on page 57 Download of project to correct HMI device Check the following in the View Designer application e The project downloaded to the correct HMI device e IP address of HMI device is correct Ethernet connection Make sure an Ethernet cable is connected between the computer and terminal Verify that the Ethernet port is configured properly See Configure the Ethernet Ports on page 51 If the response time of th
20. check next to the file name means that the import is complete Alarms 6 1 Tool ATTENTION Do not remove the USB drive or SD card before the import operation is complete Otherwise the USB drive or SD card can become corrupt Tap OK The file is stored on the terminal and captures data in an encrypted format for use by Rockwell Automation technical support Export a Troubleshooting Log To export the troubleshooting log to a USB device or SD card follow these steps 1 2 3 4 5 Rockwell Automation Publication 2715 UM001A EN P July 2015 Press the navigation button on the terminal Tap Settings or tab to the menu item and press Enter Tap Troubleshooting Insert a USB drive or SD card into the appropriate slot on the terminal Tap Export Troubleshooting Your HMI d ontinuous time Tap import profile to J yt a log to the media before r ring the default profile because the restore reboots the HMI clearing all non defautt profile data Default troubleshooting profile is running Import Profile Export troubleshooting log to media Export 93 Chapter7 Troubleshooting 6 Tap Save Troubleshooting Profile 7 Insert a USB drive or SD card into a slot on the terminal Troubleshooting x rted to media atany Your HMI device co continuously collects troubleshooting data which time Tap import p expo og tothe de c pportprofile that exp
21. follow these steps Press the navigation button on the terminal Tap Settings or tab to the menu item and press Enter 1 2 3 Tap Controllers 4 Tap the diagnostics tab ra Controllers Diagnostics Active data items Number optimized blocks Activity HMIBC VO connections Alarm connections Data connections The diagnostic information for the controller includes these data Data Type Active data items Description The number of data items on scan for the controller Number optimized blocks The numeric of optimized data blocks on scan for the controller Activity A count that increments each time a communication packet is received from the controller HMIBC 1 0 connections The number of Class 1 Common Industrial Protocol CIP connections to the controller Alarm connections The number of alarm CIP connections to the controller Data connections The number of Class 3 CIP connections to the controller 5 To close the window tap X Rockwell Automation compiles data about your system in a secure encrypted format This profile is stored on the terminal and can be used to improve usability and assist with troubleshooting If you contact technical support a representative can ask you to export the troubleshooting log to a USB drive or SD card You can also import a troubleshooting profile from a USB drive or SD card to capture additional data Rockwell Automatio
22. keys also move the cursor if the cursor 3 Navigation keys is in a text box Home End moves the insertion point to the beginning or end of a text or numeric entry field Page up Page down goes to the next or previous pages of a list Function keys Performs specific commands when configured for a screen or any of its graphic elements For example L1 can be configured to go to another screen 4 6 5 in terminal e L1 L6andR1 R6 10 4 in terminal L1 L8andR1 R8 15 in terminal 1 L10andR1 R10 Rockwell Automation Publication 2715 UM001A EN P July 2015 11 Chapter1 Overview Touch Gestures The PanelView 5500 terminal supports touch gestures to interact with screen elements during runtime Standard touch functions include these gestures e Tap Briefly touch the target on the screen with your fingertip e Drag Touch the target and move your fingertip across the screen without losing contact For a list of actions you can perform by using touch gestures see the View Designer help Studio 5000 Environment Use the Studio 5000 environment to create HMI applications for the PanelView 5500 terminal Rockwell Software Studio 5000 The Studio 5000 environment includes these applications e View Designer you can create and design a project for a specific PanelView 5500 terminal and download the project to the terminal You can create an application for any PanelView 5500 terminal and reuse that same a
23. lever back toward panel TIP Abroken lever does not damage the product d Lock the remaining levers to their final position 6 Inspect all levers and make sure each is in the correct locked position to provide an adequate gasket seal between the terminal and the panel Rockwell Automation assumes no responsibility for water or chemical damage to the terminal or other equipment within the enclosure because of improper installation f ATTENTION All levers must be in the correct and same locked position The notch on the outside of lever shows its locked position These two views show levers that are locked in position 3 Outer Notch Outer Notch 30 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Remove and Replace the The product has a 3 pin terminal block for power connections You can remove Power Terminal Block the terminal block for ease of installation wiring and maintenance WARNING Explosion Hazard If you connect or disconnect wiring while the power is on an electrical arc can occur This can cause an explosion in hazardous location installations Be sure that power is removed and the area is nonhazardous before proceeding Failure to remove power can result in electrical shock or damage to the terminal The terminal block has different markings for AC and DC power connections Use
24. of the alarms in an unacknowledged state Symbol Function Key or Description Message Enable Enables the selected alarms in the alarm manager table which allows the alarm condition to be evaluated which turns on the alarm An enabled alarm enables all conditions for that alarm You cannot enable an individual alarm condition A Faulted Provides a count of the alarms in a faulted state Help Provides a description of the help buttons and alarm status ey In Alarm Acked Provides a count of the alarms in an acknowledged state Normal Unacked Provides a count of the alarms where the input of the alarm has returned to normal but the alarm has not yet been acknowledged Pause Stops updates to the alarm summary table for 10 seconds or until another operation is performed on the table While updates to the alarm summary table are paused alarms in the controller are still evaluated When the table is no longer paused any changes to alarm states are reflected in the table and updates resume Reset Counts Resets the alarm count in the controller and the alarm count value in the details pane of the alarm manager table to zero The reset is performed for all conditions of the currently selected alarm Reset Latched Sets the selected digital latched state of the alarm to normal if the input of the alarm has returned to normal A reset of a digital latched alarm acknowledges the alarm if it is not acknowledged Select Al
25. screens that have administrator access appear in the navigation menu TIP The Guest user is logged on automatically at system startup Anyone that is not logged on to the system can view or access only those screens assigned the level of security that is given to the Guest user account e Screen security and user roles are assigned in Studio 5000 View Designer and cannot be modified on the PanelView 5500 terminal To log on to the terminal follow these steps 1 In the system banner at the top of the screen tap Log On The Logon dialog box opens Logon User Name Logged on Guest 2 Tap the User Name field The virtual keyboard opens 3 To enter your user name with no spaces tap the keys 4 Tap OK 5 Tap the Password field The virtual keyboard opens 6 To enter your password with no spaces tap the keys Passwords are case sensitive 7 Tap OK 8 Tap Log on The Logon dialog box closes and your user name appears on the Log On button on the status banner TIP You can only be logged on as one user at a time e Ifyou are already logged on to the terminal you can log on as a different user Open the Log On dialog box enter another user name and password then tap Log On Rockwell Automation Publication 2715 UM001A EN P July 2015 45 Chapter3 Configure Terminal Settings Log Off of the Terminal When you log off the following actions occur e The Guest user is logged in by default e Ifthe Gue
26. these cells or batteries sold or distributed in California USA 78 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install and Replace Components Chapter 5 To replace the battery follow these steps 1 Disconnect power from the terminal 2 Loosen the screws that secure the logic module to the back of the display Logic Module Display Module p gt This equipment is sensitive to electrostatic discharge ESD f a Follow ESD prevention guidelines when handling this equipment 3 Carefully lift the logic module away from the display module and turn over to expose the circuit board 4 Locate the coin cell battery on the circuit board 5 Remove the battery by lifting on the side of the battery 6 Insert the new battery with the positive polarity up 7 Reattach the logic module by aligning the connector on the bottom of the logic module with the connector on the back of the display module Rockwell Automation Publication 2715 UM001A EN P July 2015 79 Chapter5 Install and Replace Components 8 Push down on the logic module and make sure that it is fully seated 9 Tighten the screws to a torque of 0 68 0 90 Nem 6 8 lbein Install a Protective Overlay The overlay protects the touch sc
27. to update Know the RSLinx network path to the targeted PanelView 5500 terminal From the Quick Links list on http www ab com choose Product Compatibility and Download Center See the Product Compatibility and Download Center Quick Start Guide publication PCDC QS001 for instructions on how to find and download firmware and release notes for the terminal ControlFLASH software is required to update firmware on the PanelView 5500 terminal This software is included in the Studio 5000 installation package For details on how to install ControlFLASH software see the ControlFLASH Firmware Upgrade Software User Manual publication 1756 UM105 Rockwell Automation Publication 2715 UM001A EN P July 2015 Update the Firmware by Using ControlFLASH Software Update Firmware Chapter 6 To use the ControlFLASH software to update the firmware in a PanelView 5500 terminal follow these steps 1 Click Start gt Programs gt FLASH Programming Tools gt ControlFLASH Welcome to ControlFLASH Welcome to ControlFLASH the firmware update tool ControlFLASH needs the following information from you before it car begin updating a device 1 The Catalog Number of the target device 2 The Network Configuration parameters l 3 The Network Path to the target device 4 The Firmware Revision for this update Control eres Hack Help Cancel Next gt 2 Make sure that you know the required information in the
28. touch screen e Unexpected communication errors or delays e Operator error in the control of the system e Proper use of E stops and other safety practices The user shall provide means to achieve a safe state during anomalies and make sure the system has adequate redundancy for critical functions Failure to follow these instructions can result in death serious injury or equipment damage Table 27 Dim Display Check for See Low display brightness setting Adjust the Brightness of the Display on page 53 Low brightness level of screen saver Configure the Display Screen Saver on page 54 TIP Extend the life of the backlight by reducing the display brightness by using the screen saver with reduced brightness or operating at lower temperatures Table 28 provides tips on how to isolate Ethernet anomalies Table 28 Ethernet Connection Issues Check for Description e Green indicator is on when a link is established e Yellow indicator blinks when activity is detected e Verify network connections Status of invalid Ethernet connection Rockwell Automation Publication 2715 UM001A EN P July 2015 Cannot Download Application to Terminal Performance Is Slow Resistance to Chemicals Troubleshooting Chapter 7 Table 28 Ethernet Connection Issues Continued Check for Poor cable connections Description Check the Ethernet cabling for the following e Make sure that cables are fully connected e Check for
29. 15 UM001A EN P July 2015 Troubleshooting Index Table of Contents Chapter 7 Status Indicators hs sect eh hist ahd hh ee Ge eee PR 90 View Diagnostic Information for the Configured Controller 91 Troubleshooting Profiles sssvosa e355 13 54eiu einns aGayanes ota 9 eee 91 Import a Troubleshooting Promle x0 ids ncwrcihowrannwewewdaa in 92 Export a Troubleshooting Log 9 cw et concede wa lehientws vanes 93 Terminal Does Not Start Up claie fies ae 95 Terminal Restarts Intermittently 2 cceean wares eeu erteeceencw wees 95 Touch Sereen ssulcsy 2 cinUh seats hota eu cu hla Catal ote eh oll ul 95 Display lssties 2 105 base Eaa EE AA a E tenets 96 Bierce ssiie sce 3 2 mace EE dene po ack oe ae Oe SE PIO 96 Cannot Download Application to Terminal 000005 97 Performance Is Slowiciia veaicsohewde ats 24 cdcdew oitohteeraleGetaceces 97 Resistance to Chemicals calves Acne aides eked cite Seas oe 97 Clean the Display irnn nne ses aeaeae ante ER eae 98 Remove Paint and Grease s3 c 0405 22 5 es house he de tia e nee eh kwh s 98 Equipment Wash Downs yi6 0siassa goto yoeaviwas exieeweds 98 Shipthe Terminal ssanie vot ade tne ceirauy E a wid hooters 99 Restore Factory Defaults o 0 vecidesidand itive tee tedord Lehee 99 Rockwell Automation Publication 2715 UM001A EN P July 2015 5 Table of Contents Notes 6 Rockwell Automation Publication 2715 UM001A EN P July 2015 Package Contents Preface This manual des
30. ACD files that can be downloaded to the controller An Automation Controller Database ACD file An ACD file is a Logix Designer project file 4 ACD file that contains the logic or code including tags and data types which runs within a controller A View Project Database VPD file A VPD project is a file that contains the operator 5 HMI project interface application including HMI screens controller references and information about VPD file h A the HMI device to run the application A Human Machine Interface HMI device such as the PanelView 5500 terminal which 6 HMI device runs the HMI project At runtime the HMI device communicates directly with the controller The environment in which the runtime HMI project communicates with the controller 7 Runtime During runtime the HMI device runs the downloaded project exchanges data with the controller animates displayed data and responds to operator input 8 Controller A logic controller such as a ControlLogix or CompactLogix 5370 controller Rockwell Automation Publication 2715 UM001A EN P July 2015 13 Chapter1 Overview EtherNet IP Communication The PanelView 5500 terminals contain EtherNet IP embedded switch technology These terminals communicate with ControlLogix controllers over an Ethernet connection with DLR or linear network topologies Star technology is also supported when using switches ThePanelView 5500 terminals can reside on EtherNet IP
31. C powered must be connected to the secondary of an isolating transformer This equipment is considered Group 1 Class A industrial equipment according to IEC CISPR 11 Without appropriate precautions there may be difficulties with electromagnetic compatibility in residential and other environments due to conducted or radiated disturbances Korean Radio Wave Suitability Registration When so marked this equipment is registered for Electromagnetic Conformity Registration as business equipment A not home equipment Sellers or users are required to take caution in this regard 0 7171 ATS AF AAA A771 A AA EE AAE O BS Aa A7 BE EE ARAJ AAA ASE AS AeL HE yA This equipment is supplied as open type equipment It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts The interior of the enclosure must be accessible only by the use of a tool The terminals meet specified NEMA UL Type and IEC ratings only when mounted in a panel or enclosure with the equivalent rating Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications In addition to this publication see the following e Industrial Automation Wiring and Grounding Guidelines publication 1770 4 1 f
32. Shift Tap this key to toggle the keyboard between uppercase and lowercase letters The keyboard returns to lowercase characters after one character has been entered 11 Caps lock Tap this key to toggle the keyboard between uppercase or lowercase letters The keyboard remains in the selected state until you tap this key again Rockwell Automation Publication 2715 UM001A EN P July 2015 43 Chapter 3 Configure Terminal Settings Figure 10 Virtual Numeric Keypad Table 18 Virtual Numeric Keypad Description Item Feature Description 1 Numeric entry field The numeric entry field into which you type the numeric value for the graphic element 2 Min Max value The displayed minimum and maximum values you can enter for the selected field or element 3 Clear Tap the X to remove all numbers that are entered into the numeric entry field 4 Backspace Tap the backspace button to delete one number to the left at a time 5 L Tap the positive negative value button to toggle between a positive or negative number 6 Cancel Tap Cancel to cancel the entry 7 0K Tap OK to complete the entry Rockwell Automation Publication 2715 UM001A EN P July 2015 Log On to the Terminal Configure Terminal Settings Chapter 3 When you log on to the terminal the screens that you have security access to appear as items in the navigation menu For example if you have been assigned the administrator role all
33. TENTION The power supply is internally protected against reverse polarity Connecting AC power or more than 30V DC can also damage the terminal Terminals with a DC power input require a safety extra low voltage SELV or protective extra low voltage PELV 24V DC power supply Supported power supplies include catalog numbers 1606 XLP95E 1606 XLP100E or 2711P RSACDIN ATTENTION Use a SELV or PELV supply as required by local wiring codes for AN your installation The SELV and PELV power sources provide protection so that under normal and single fault conditions the voltage between conductors and earth ground does not exceed a safe value You can power the terminal from the same power source as other equipment by using a DC power bus To connect the operator terminal to a DC power source follow these steps 1 Verify that the wiring is not connected to a power source 2 Strip 7 mm 0 28 in of insulation from the ends of the wires 20 mm E 3 Secure the DC power wires to the marked terminals and on the terminal block 4 Secure the earth ground wire to the GND terminal on the terminal block The GND terminal must be connected to a low impedance earth ground connection is required for noise immunity reliability and Electromagnetic Compliance EMC with the European Union EU EMC Directive for CE mark conformance This connection is required for sa
34. User Manual Allen Bradley PanelView 5500 Terminals Catalog Numbers 2715 T7CD 2715 I7CA 2715 B7CD 2715 B7CA 2715 T9WD 2715 T9WA 2715 T100D 2715 T10CA 2715 B10CD 2715 B10CA 2715 T12WD 2715 112WA 2715 115CD 2715 15CA 2715 B150D 2715 B15 A 2715 T19CD 2715 119CA Allen Bradley Rockwell Software Automation Important User Information Read this document and the documents listed in the additional resources section about installation configuration and operation of this equipment before you install configure operate or maintain this product Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes laws and standards Activities including installation adjustments putting into service use assembly disassembly and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired In no event will Rockwell Automation Inc be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment The examples and diagrams in this manual are included solely for illustrative purposes Because of the many variables and requirements associated with any particular installation Rockwell Automation Inc cannot assume re
35. Welcome dialog box then click Next Catalog Number Enter the catalog number of the target device J2715 T10cD 2715 T7CD 2715 T7CA 2715 B7CD 2715 B7CA 2715 T9WD Control ih Wa 2715 B10CD 2715 B10CA 3 Select the catalog number of the PanelView 5500 terminal you want to update and click Next Rockwell Automation Publication 2715 UM001A EN P July 2015 85 Chapter6 Update Firmware Ebay AB_ETHIP 1 Ethernet 10 82 4872 10824873 10 82 50 200 E 10 82 48 72 1756 EWEB A 1756 EWEB A 1756 EWEB A 1756 EWEB A 1756 EN2T 10 82 48 73 1756 EWEB A 1756 EWEB A 10 682 50 200 1756 EN2TR 1756 EN2TR B 4 Browse to and select the device to update on the EtherNet IP network and click OK Firmware Revision Control 5 Select the firmware revision to install and click Next 6 Read the Danger information in the Summary dialog then click Finish 86 Rockwell Automation Publication 2715 UM001A EN P July 2015 Update Firmware Chapter 6 ControlFLASH Are you sure you want to begin A updating the target device 7 Click Yes to confirm that you want to update the target device The update starts and can take several minutes to complete Progress Catalog Number 2715 T10CD Serial Number 13E4CA58 Curent Revision 1 11 0 New Revision 113 0 Transmitting update 2 of 2 block 2238 of 2238 IMPORTANT Do not cycle power to the terminal dur
36. a panel or enclosure Restore Factory Defaults Restore a terminal to its default settings to refresh the terminal or to recover from an invalid application configuration The restore process does not affect the firmware revision on the terminal e Upload the application with the View Designer application ATTENTION The process that restores factory defaults also removes some data e Record the terminal settings so you can update them after the restore TIP If a terminal stalls at the progress indicator after a restart and does not load the application or configuration screens you can restore the factory defaults The restore procedure performs the following actions e Removes the user application e Restores the terminal settings to their default state Table 30 Factory default Terminal Settings Terminal Settings Factory Default Setting Backlight intensity 1 100 100 Screen saver Enabled or disabled e Disabled Timeout e 10 minutes Dimmer 1 100 10 Touch screen calibration Factory calibrated Ethernet DHCP enabled or static IP address e DHCP enabled Speed 10 Mbps 100 Mbps Auto sense e Auto sense link speed e Duplex Half full auto sense e Auto sense duplex mode Rockwell Automation Publication 2715 UM001A EN P July 2015 99 Chapter7 Troubleshooting To restore the terminal to its default state follow these steps 1 Cycle power to the terminal The Allen Bradley logo displays d
37. ands the a before resto he default profile because the res learing all non detault profile Default troubleshooting profile is running Import Profile Export troubleshooting log to media 8 Tap Export The troubleshooting log is exported and the date a time of the last export is displayed next to the Export button ATTENTION Do not remove the USB drive or SD card before the import operation is complete Otherwise the USB drive or SD card can become corrupt 9 To close the window tap X Your technical support contact at Rockwell Automation can provide you with information on where to send the profile Rockwell Automation Publication 2715 UM001A EN P July 2015 Troubleshooting Chapter 7 Termin al Does Not Start Up If the terminal does not start up normally check the table for possible causes Table 24 Terminal Does Not Start Up Properly Check For What to Do See Insufficient power Make sure device is receiving adequate power e Check the DC power requirements page 32 e Check AC power requirements page 33 Improper power Verify the power wiring is correct wiring e Check the wiring specifications page 31 e Check the DC power wiring page 32 e Check the AC power wiring page 33 Status indicators Check the status indicators during startup page 90 Stalled progress If a terminal stalls at the progress indicator and does not load an page 99 indicator application or configu
38. application The name does not appear if a controller is not configured for the project Path The communication path for the controller The path does not appear if a controller is not configured for the project Controller name The name of the controller that is configured in the Logix Designer application The name does not appear if a controller is not configured for the project Tag information The synchronization state for processing changes from the controller For example the state can be Synchronized Updating or Detecting changes Some tag information cannot appear if the controller tag information is not synchronized Mode The operating mode of the controller For example the mode can be Run Program or Fault The mode does not appear if the controller is disconnected from the network Catalog The Catalog number of the controller The catalog number does not appear if the controller is disconnected from the network Firmware The major and minor revision numbers for the firmware in the controller The firmware revision numbers do not appear if the controller is disconnected from the network 4 To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 63 Chapter3 Configure Terminal Settings Notes 64 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 4 Monitor and Manage Control System Alarms Topic Page Alarm Indicator 65 Ala
39. ation button on the terminal Internet Protocol IP Settings Obtain IP settings automatically using DHCP Manually configure IP settings 5 To close the window tap X 48 Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 Assign a Static IP Address For the Terminal To assign a static IP address for the terminal follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap Network i 4 Tap the Manually configure IP settings radio button Network Internet Protocol IP Settings Obtain IP settings automatically using DHCP m Manually configure IP settings IP Settings Configuration IP address Primary DNS Subnet mask Secondary DNS Gateway address Tertiary DNS Follow these guidelines to assign the IP Settings Configuration Parameter Description IP address The range of values for the first set of numbers is 1 255 The range of values for last three sets of numbers is 0 255 Subnet mask The subnet mask address must be identical to server subnet mask Gateway address Optional address 5 Tap the IP address field The virtual keyboard opens To enter the IP address use the virtual keyboard 6 7 Tap OK to close the virtual keyboard 8 Repeat steps 5 7 for the Subnet mask and the Gateway address fields 9 To close the wind
40. cation screens contain graphic input elements that are configured in the elements touched View Designer application When touched these elements perform operations in a predictable manner For example an input element is configured to navigate to a specific screen in the application or start a motor when touched Multiple operations cannot be conducted simultaneously Doing so results in an unintended operation e Donot touch multiple input element at one time Do not rest a hand or multiple fingers on the display Rockwell Automation Publication 2715 UM001A EN P July 2015 95 Chapter7 Troubleshooting Display Issues Ethernet Issues 96 The display is unreadable or dims unexpectedly properly the screen can be difficult to read and use of this touch screen could result in a potentially hazardous outcome Do not use the touch screen under these circumstances The design of the system must take into account the possibility of the touch screen losing functionality and unable to be used to maintain or change control of the system The touch screen shall not be the single point of control of critical functions and is not intended to replace an E stop i ATTENTION If the display darkens or if the backlight is not functioning Design of the system should follow all applicable code and good engineering practice Factors to consider include e The possibility of an unreadable touch screen e The possibility of an inoperable
41. cribes how to install configure operate and troubleshoot the PanelView 5500 terminals It does not provide procedures on how to create applications that run on the terminals or ladder logic that runs in the controller Other tasks that you must do include e Configure the Ethernet settings and update the firmware of the terminal IMPORTANT You must configure the Ethernet settings and update the firmware before you can download a View Designer project and use the terminal See Initial Startup on page 37 e Create an application by using the Studio 5000 View Designer application e Create a project for the controller by using the Studio 5000 Logix Designer application This product is shipped with the following items e PanelView 5500 terminal e Mounting levers for panel installation e Removable power terminal blocks AC or DC e Product information sheet e Cutout template This product can contain open source packages The open source declarations are P p P 8 p part of the nvs file You can view the open source declarations by opening the nvs file with a text reader such as Notepad IMPORTANT Donot modify the nvs file The nvs file is used in firmware upgrades and a modified nvs file can cause the firmware upgrade to fail Rockwell Automation Publication 2715 UM001A EN P July 2015 7 Preface Product Release Notes Product release notes are available online within the Product Compatibility and Do
42. ctive Liner 2 Center the overlay over the bezel and carefully position the adhesive surface on the terminal While the protective liner is still covering the rest of the overlay verify that it is properly centered 3 Slowly peel off the rest of the liner while using a soft cloth to press the overlay on the screen Make sure that the overlay lies flat with no bubbles or warps 4 With a soft cloth or finger press around the edges of the overlay to seal it and remove any air bubbles trapped in the adhesive Clean the Overlay Clean the overlay by using a clean lint free cloth and a mild glass cleaner that leaves no streaks Windex or an eye glass cleaner is recommended Avoid cleaners that contain abrasives Remove the Overlay Remove the overlay if it is damaged or needs replacement Lift a corner and slowly pull off the overlay Use isopropyl alcohol to remove any residual adhesive Do not reuse the overlay Rockwell Automation Publication 2715 UM001A EN P July 2015 81 Chapter5 Install and Replace Components Notes 82 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 6 Update Firmware Topic Page Before You Begin 83 Firmware Requirements 83 Get the Terminal Firmware 84 Install the ControlFLASH Software 84 Update the Firmware by Using ControlFLASH Software 85 Verify the Firmware Update 87 Before You Begin Perform these tasks to prepare for the update e Verify that RSLi
43. e application is slow for example screen changes or text display changes check for the following conditions e Application screens that contain too many elements Pp y e A controller that is programmed for feedback can cause delays e Slow network performance or noise can result in retries The outer surfaces of the terminal including the bezel touch screen overlay and panel sealing gasket are tested for chemical resistance Some of the chemicals can cause discoloration but they do not interfere with the operation of the terminal TIP For more information on chemical resistance of the product go to http www rockwellautomation com knowledgebase and search the Knowledgebase for keywords Chemical Resistance PanelView Plus IMPORTANT Do not operate the terminal in direct sunlight Direct exposure to ultraviolet light can discolor the touch screen Rockwell Automation Publication 2715 UM001A EN P July 2015 97 Chapter7 Troubleshooting Clean the Displ ay A protective overlay can help extend the life of the terminal and make it easier to clean the display Table 4 on page 15 provides catalog numbers for overlays ATTENTION Do not use abrasive cleaners or solvents they can damage the display Do not scrub or use brushes Do not apply cleaning solution directly on the terminal screen the solution can drip or seep onto the gasket Apply cleaning solution to a clean sponge or soft cloth and gently wipe the screen to re
44. ed tag parameter 3 Tag 4 Value The value of the associated tag parameter 4 Unshelve Time The time the selected alarm was unshelved If the alarm is shelved this time is the time that the alarm is unshelved automatically when the shelve duration expires Unsuppress Time The time the selected alarm was unsuppressed Rockwell Automation Publication 2715 UM001A EN P July 2015 71 Chapter4 Monitor and Manage Control System Alarms You can filter the alarms to view only the alarms in the selected alarm state Filter the Alarms To filter the alarms follow these steps 1 Tap the filter pull down arrow We PSC See oe EP Alarm State Y Jinn sate Alarm Name A Y No Filter 2 Tap the up or down arrows on the scroll bar to scroll through the filter choices 3 Tap the alarm filter that you want to use 10 10 50 AM 51412015 ry Unacked 0 ta Ry fay Log On 72 Rockwell Automation Publication 2715 UM001A EN P July 2015 Monitor and Manage Control System Alarms Chapter 4 The selected filter displays in the filter pull down menu A Unwcked 0 4a m A ioo To change the filter tap the filter pull down menu and select another filter To turn off the filter tap No Filter Rockwell Automation Publication 2715 UM001A EN P July 2015 73 Chapter4 Monitor and Manage Control System Alarms Notes 74 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 5 Install and Replace Comp
45. embedded switch technology to eliminate the need for a separate switch as required in star network topologies Figure 7 PanelView 5500 Terminal in a Linear Topology Network 1734 AENTR POINT 1 0 Adapter 1794 AENTR FLEX 1 0 Adapter with POINT 1 0 Modules with FLEX 1 0 Modules aa ATT TTT LATTA TTT Er PanelView 5500 Terminal Connected Via One Ethernet Port Computer PanelView 5500 Terminal Using Two port DLR option ControlLogix Controller with S 1756 EN3TR or EN2TR Module Kinetix 350 Drive Connected Kinetix 350 Drive Connected Via a 1783 ETAP EtherNet IP Tap Via a 1783 ETAP EtherNet IP Tap 36 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Star Network Topology A star network topology is a traditional EtherNet IP network that includes multiple devices that are connected to each other via an Ethernet switch Figure 8 PanelView 5500 Terminal in a Star Topology Network Computer ControlLogix Controller with 1756 EN2T Module PanelView 5500 Terminal Connected Via One Ethernet Port 1732E IB16M12R ArmorBlock EtherNet IP Module Kinetix 350 Drive 1734 AENTR POINT 1 0 Adapter with POINT 1 0 Modules
46. ement on the screen with one finger at one time Press only one key on the terminal at one time gt Allen Bradley OOE O00 n a B IR GL amp HFS POCOOG The physical keypad on the PanelView 5500 terminal is used during runtime to initiate actions control navigation and enter data The terminal also supports a virtual keyboard and numeric keypad that opens on PanelView 5500 terminal screens during runtime The terminal also supports the use of a physical keyboard and mouse when connected to the USB ports Table 2 PanelView 5500 Terminal Keypad Item Feature Description 1 Navigation Opens the navigation menu at the bottom of a screen and displays the contents of a project The menu allows screen navigation and device button configuration Contains numeric decimal minus and these keys e Backspace deletes the character to the left of the insertion point 2 Numeric keypad Enter inputs the currently highlighted key or enters a blank line if the insertion point is in the text box of the virtual keyboard Tab left Tab right selects the previous or next control or input element Esc cancels or dismisses a dialog Provides navigation control Arrow keys selects a key on the virtual keyboard that is above below left or right of the selected key Arrow
47. en 2 Previous and next Tap the left arrow to display the previous screen tap the right arrow button to display buttons the next screen 3 Log On Tap this button to open the Logon dialog box 4 Navigation button Tap this button to display the navigation menu at the bottom of the screen 5 Network diagnostics Displays the status of Ethernet link 1 and Ethernet link 2 Tap the icon to open the shortcut Network dialog box 6 Controller diagnostics Displays the status of a connected controller Tap the icon to open the Controllers shortcut information screen 7 Time and date Displays the current time and date 8 Screen Displays screens shortcuts and popups of a project that is created in the View Designer application 9 Navigation menu Displays menu items that you have access to when you are logged in To display the 42 navigation menu press the Navigation button below the screen or in the system banner above the screen You can tab to menu items to open the screens of the project Tap a menu item to display that project in the screen The navigation menu also provides access to the Settings menu for the terminal Rockwell Automation Publication 2715 UM001A EN P July 2015 Entering Data Using Virtual Keyboards Configure Terminal Settings Chapter 3 The virtual keyboard or virtual numeric keypad opens during runtime when text or numeric input is required e The virtual keyboard opens on the PanelView
48. ented at the device level No additional switches are required TIP A DLR network contains supervisor nodes and ring nodes The PanelView 5500 terminal operates only as a ring node on the network When a fault occurs the fault location is determined and the supervisor reconfigures the network to continue sending data on the network Once the fault is corrected the supervisor reconfigures the network to operate as a normal ring versus a faulted ring For more information on DLR network topology see EtherNet IP Embedded Switch Technology Application Guide publication ENET AP005 Rockwell Automation Publication 2715 UM001A EN P July 2015 35 Chapter2 Install the PanelView 5500 Terminal Figure 6 PanelView 5500 Terminal in a DLR Topology Network ControlLogix Controller with Computer Connected Via a 1783 ETAP EtherNet IP Tap 1756 EN3TR or EN2TR Module PanelView 5500 Terminal Connected Via Two DLR Ports Kinetix 350 Drive Connected Viaa amp 1783 ETAP EtherNet IP Tap Kinetix 6500 Drives with Motors nenens 1794 AENTR FLEX 1 0 Adapter with FLEX 1 0 Modules 1734 AENTR POINT 1 0 Adapter with POINT 1 0 Modules Linear Network Topology A linear network topology is a collection of devices that are daisy chained together across an EtherNet IP network Devices that can connect to a linear network topology use
49. ers are still intact and the terminal is stabilized in the panel yp O d Insert the remaining levers in the slots by using the orientations in Figure 5 on page 27 that are correct for your terminal The direction that you rotate the levers varies for each terminal size lt 00000 4 Slide and rotate each lever to a notch that is one or two positions greater than the final lock position Start with the first lever in the sequence For example if the final lock position is 3 slide the lever to notch 4 or 5 TIP To help position the levers and identify the final slot position use the alignment marks or previous marks you made on the bezel a See Table 13 on page 24 to get the final lock position of the levers b See Figure 5 on page 27 to get the locking sequence c Rotate each lever until its flat side comes in contact with the panel Rockwell Automation Publication 2715 UM001A EN P July 2015 29 Chapter2 Install the PanelView 5500 Terminal 5 Adjust each lever to its final lock position shown in the same locking sequence in Figure 5 on page 27 a Unlock lever one in the sequence by rotating it away from the bezel b With the lever positioned vertically to the slot slide the lever to the final locking position in Table 13 on page 24 The outer notch of the lever aligns with the bezel indentation c Carefully rotate the
50. et Ports 51 Change the Date and Time 62 View the Network Diagnostics 52 View General Information for the 63 Configured Controller Adjust the Brightness of the Display 53 Rockwell Automation Publication 2715 UM001A EN P July 2015 41 Chapter3 Configure Terminal Settings Runtime Environment During runtime the Panel View 5500 terminal runs HMI projects A project is configured and downloaded to your terminal from the View Designer application The project launches each time the terminal restarts The terminal exchanges data values with the controller animates the displayed data and responds when you press keys or touch a screen or element on a screen During runtime you can perform these tasks Navigate screens and their graphic elements View and manage alarms View and perform operations on a trend chart Display error information Configure terminal settings and view diagnostic information Here is an example of a screen in a project that is downloaded to the terminal ry Unacked E 1 2 Line 1 Status Line 1 Production Data Current Product Labeling see ee eee ee lt gt ff Log On wa OES C Oe Ce 3 4 5 6 7 02 40 10 PM 21712015 z Line Speed Gauge p a TEN nef Production By Shift Packaging Current Shitt Item Name Description 1 Alarm summary Indicates the number of unacknowledged alarms Tap the icon to open the alarm summary scre
51. etaveverded cot avveaet baa wy au erec ts 61 Change the Date and Timescs34cr53 pos taoermnasanenieaees covers 62 View General Information for the Configured Controller 63 Chapter 4 VIETS LIe Caton so hens aaa E has Matsa ds eee eae 65 Alarm Help Meniere eeo E E e toed E Some 66 View the Alarm SIMIBIAEV ES Miter 2 hatch LEN iid ted tie ward bel ale 68 Manage the Alatmss is saks ssdecer avaciey was vakote veneers 99S 69 Alarm Detail patie Descriptions sd dane vie a ananrers pow pasted deers 70 Pile thie Alarms ii oo eased Sect puiresidcd nd Aa a a Rha 72 Chapter 5 Connectito OSB Portsats rine eid sesh wae Ree he on IELTS 76 AIS Bales ei oe A neh E EE ENEE acess eat 77 Insert an S D Carde tetee hraa sae edia a a A AEA LL Replace the Battery sic c2cnsa e rennt a e EEE E EER EERE 78 Install a Protective Overlay sees tainty een nrechektouieus needa 80 Clearithe Overlay saushviwa decane techno a Meee Bee oh aly 81 Remove the Overlay 1 cadu2s Gussie Seeca ee eee 81 Chapter 6 Before You Begins tic Wee thd Aes ict oh Vee dike idee s 83 Firmware Requirements ic5 ibs aia dea rose besS SS cx bs ey cakes 83 Get the Terminal Pirtiwatesncscst ad sdetrawe case case neg eevee anak 84 Install the ControlFLASH Software 0 0 cece cece cece eeeeee 84 Update the Firmware by Using ControlFLASH Software 85 Verify the Firmware Update s2 2425 sonneeak sce adadad epebzecnees 87 Rockwell Automation Publication 27
52. fety by Underwriters Laboratory UL i ATTENTION The earth ground connection to ground is mandatory This 5 Apply power to the operator terminal 32 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Connect to AC Power Terminals with an AC power supply have these power ratings e 100 240V AC 50 60 Hz e 105VA maximum ATTENTION Improper wiring of the power terminals can result in voltage at the communication connector shells Do not apply power to the terminal until all wiring connections have been made Failure to do so can result in electrical shock To connect the operator terminal to an AC power source follow these steps 1 Verify that the wiring is not connected to a power source 2 Strip 7 mm 0 28 in of insulation from the ends of the wire 20mm 3 Secure the AC power wires to the marked terminals L1 and L2N on the terminal block SUN I if x tT j 3 mih L2 Neutral E Ji i giie Protective Earth a z to Ground Bus Oey wos _ iP g 3 4 Secure the protective earth ground wire to the marked terminal on the terminal block The protective earth terminal must be connected to a low impedance earth ground connection is required for noise immunity reliability and Electromagnetic Compliance EMC with the European Union EU EMC Directive for CE mark conf
53. find technical and application notes sample code and links to software service packs You can also visit our Support Center at https rockwellautomation custhelp com for software updates support chats and forums technical information FAQs and to sign up for product notification updates In addition we offer multiple support programs for installation configuration and troubleshooting For more information contact your local distributor or Rockwell Automation representative or visit http www rockwellautomation com services online phone Installation Assistance If you experience a problem within the first 24 hours of installation review the information that is contained in this manual You can contact Customer Support for initial help in getting your product up and running United States or Canada 1 440 646 3434 Outside United States or Canada Use the Worldwide Locator at http www rockwellautomation com rockwellautomation support overview page or contact your local Rockwell Automation representative New Product Satisfaction Return Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing facility However if your product is not functioning and needs to be returned follow these procedures United States Contact your distributor You must provide a Customer Support case number call the phone number above to obtain one to your distribut
54. he real time clock The battery can be replaced while the product is mounted in the panel You need a 1 Phillips screwdriver 1 Phillips bit to remove the logic module and access the battery during the life of the product At the end of its life the battery contained in this product should be collected separately from any unsorted municipal waste Y This product contains a sealed lithium battery which may need to be replaced The collection and recycling of batteries helps protect the environment and contributes to the conservation of natural resources as valuable materials are recovered is incorrectly replaced Do not replace the battery unless power has been WARNING There is a danger of explosion if the lithium battery in this product removed and the area is known to be nonhazardous Replace the battery only with catalog number 2711P RY2032 or an equivalent CR2032 coin cell battery Do not dispose of the lithium battery in a fire or incinerator Dispose of used batteries in accordance with local regulations For safety information on the handling of lithium batteries including handling and disposal of leaking batteries see Guidelines for Handling Lithium Batteries publication AG 5 4 Perchlorate material special handling may apply See www dtsc ca gov hazardouswaste perchlorate This perchlorate warning only applies to primary Lithium Manganese Dioxide LiMnO cells or batteries and products containing
55. ign a Static IP Address For the Terminal on page 49 38 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 4 Tap the Ethernet icon 5 Configure the Ethernet ports for the terminal See Configure the Ethernet Ports on page 51 Enable Ethernet Link 1 Auto negotiate Enable Ethernet Link 2 Auto negotiate s 6 Update the firmware by using the ControlFLASH software Begin the update at Get the Terminal Firmware on page 84 You can now download a View Designer application to the terminal After the application is downloaded the terminal resets then automatically launches the application Rockwell Automation Publication 2715 UM001A EN P July 2015 39 Chapter2 Install the PanelView 5500 Terminal Notes 40 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 3 Configure Terminal Settings Topic Page Topic Page Runtime Environment 42 Configure the Display Screen Saver 54 Entering Data Using Virtual Keyboards 43 Calibrate the Touch Screen 55 Log On to the Terminal 45 Disable Downloads to the Terminal 57 Log Off of the Terminal 46 Change the HMI Device Name 58 Settings Menu 47 View the Firmware Revision 59 Configure the IP Address of the Terminal 48 Display Terminal Diagnostics 59 Configure a DNS Address For the Terminal 50 Reboot the Terminal 61 Configure the Ethern
56. igure Terminal Settings Diagnostic Parameter CPU utilization Description The processor usage Total power on time The total time the terminal has been running powered CPU temperature Displays the current temperature of the CPU e Normal 25 94 C 77 201 F e High 100 C 212 F and higher An over temperature condition of 105 110 C 221 230 F causes a delayed automatic system restart The restarts continue indefinitely until the system is cool enough to resume normal operation Last reboot Displays the date and time for the most recent reboot of the terminal Last deploy Displays the date and time of the most recent project application download Memory used RAM The total RAM memory that is in use Memory free RAM The total RAM memory that is remaining Memory used Flash The total nonvolatile memory that is in use Memory free Flash The total nonvolatile memory that is remaining Battery state e Normal e Low e Depleted 5 To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 Reboot the Terminal To reboot the terminal follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter om 3 Tap HMI Device HMI Device Allow Downloads and Firmware Updates HMI device name line 2 Renosi Application name DefaultProject
57. ing this process or the firmware update does not complete successfully When the firmware is sent to the terminal the terminal resets and performs diagnostics The Update Status dialog opens when the update is complete If the update was successful the Status area is green Update Status x Catalog Number 2715 T10CD Serial Number 13E4C45B Current Revision 1 13 0 View Log New Revision 1 13 0 Status Help C ee 8 Click OK If the update fails the status area is red and reads Update failure See the ControlFlash firmware update Kit User Manual publication 1756 UM 105 for troubleshooting information 9 Close the ControlFLASH software Verify the Firmware Update See View General Information for the Configured Controller on page 63 to view the current firmware revision for the terminal Rockwell Automation Publication 2715 UM001A EN P July 2015 87 Chapter6 Update Firmware Notes 88 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 7 Troubleshooting Topic Page Status Indicators 90 View Diagnostic Information for the Configured Controller 91 Troubleshooting Profiles 91 Terminal Does Not Start Up 95 Terminal Restarts Intermittently 95 Touch Screen Issues 95 Display Issues 96 Ethernet Issues 96 Cannot Download Application to Terminal 97 Performance Is Slow 97 Resistance to Chemicals 97 Clean the Display 98 Ship the Terminal 99
58. ition has entered the In Alarm state Alarm State The state of the alarm condition e Normal Unacknowledged In Alarm Acknowledged In Alarm Unacknowledged Normal Acknowledged Condition e Analog conditions include HIHI HI LO LOLO ROC_POS and ROC_NEG e Discrete conditions include TRIP and TRIP_L Current Value The current tag input value that results in the alarm state Disable Time The time the selected alarm was disabled Enable Time The time the selected alarm was enabled Event Category Digital events are categorized as discrete Analog events are categorized as level Event Time The date and time the alarm event occurred 70 Rockwell Automation Publication 2715 UM001A EN P July 2015 Monitor and Manage Control System Alarms Chapter 4 Table 20 Alarm Detail Descriptions Continued Alarm Detail In Alarm Time Description The time the selected alarm entered the In Alarm state Inhibit State The value that is applied to the alarm condition that inhibits the alarm at some level These states indicated by an icon in the alarm table include Bad Quality a Disabled Suppressed S Shelved These states can be combined When an alarm has multiple inhibit states that are applied the icon of the highest inhibit state appears in the table Limit Value Exceeded The condition limit that is assigned to the alarm in the Logix Designer project
59. kbox to remove the check mark from the box Then tap the speed and duplex options for your network 6 To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 51 Chapter3 Configure Terminal Settings View the Network From the Network Diagnostics screen you can view Ethernet Link 1 and Di Fthernet Link 2 network connection data network status data and IP settings lagnostics configuration data To view the Network Diagnostics screen follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter ae 3 Tap Network 4 Tap the network diagnostic icon Network Network Diagnostics Ethernet Link 1 Network status Enabled Yes Duplicate IP detected Disconnected No DLR topology detected F Speed 100 Mbps DLR is broken Ea Duplex Full MAC address 00 00 8C C9 F7 46 Ethernet Link 2 IP Settings Configuration Enabled IP address 10 5 Xi Disconnected Subnet mask peed Default gateway qa Primary DNS Secondary DNS Tertiary DNS 5 Tap X to close the window 52 Rockwell Automation Publication 2715 UM001A EN P July 2015 Adjust the Brightness of the Display Configure Terminal Settings Chapter 3 You can adjust the brightness level of the terminal display in increments from 1 100 e 1 is the minimum display visibility e 100 is the maximum display visibility TIP Lower the brightness level to reduce the powe
60. l Selects all alarms in the alarm table including the alarms that are not displayed on the current page of alarms Select Page Selects all alarms that are displayed on the current page of alarms BERD BE Shelve Prevents the notification of new state changes to the selected alarm if the alarm is acknowledged Updates to the alarm do not appear The alarm remains shelved until the shelve duration from the controller expires automatically or you unshelve the alarm manually Updates to the alarm then resume When you shelve an alarm in the alarm summary table you shelve only the selected alarm conditions When you shelve an alarm in the alarm manager table you shelve all conditions of the alarm From the condition list in the details pane of the alarm manager table you can also shelve individual alarm conditions Unshelve Unshelves the selected alarm in the alarm manager table which allows notification of new state changes to alarms From the condition list in the details pane of the alarm manager table unshelve individual alarm conditions Rockwell Automation Publication 2715 UM001A EN P July 2015 67 Chapter4 Monitor and Manage Control System Alarms View the Alarm Summa ry The alarm summary lists alarms that are in alarm or out of alarm but still unacknowledged It displays one alarm condition per row Use the alarm summary to monitor and interact with alarms To view the alarm summary for the control
61. l keyboard 8 Repeat steps 5 7 for the Secondary DNS and the Tertiary DNS fields 9 To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 Configure the Ethernet Ports You can configure the link speed and duplex mode for each of the Ethernet ports on the terminal The ports are identified as Ethernet Link 1 and Ethernet Link 2 Ethernet Link 2 Ethernet Link 1 f BO OS TIP You cannot configure the Ethernet ports within the View Designer software To view or change the link settings of the Ethernet ports follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap Network 4 Tap the Ethernet icon Enable Ethernet Link 1 Auto negotiate Enable Ethernet Link 2 Auto negotiate 5 Select the Ethernet options for your network configuration e Tap the Enable Ethernet Link 1 or Enable Ethernet Link 2 checkbox to add or remove the check mark The option is enabled when the box is checked IMPORTANT For DLR configurations Ethernet Link 1 and Ethernet Link 2 must be enabled e To set the speed and duplex options that are based on the network connection tap the Auto negotiate checkbox The option is enabled when the box is checked e To set the speed and duplex options tap the Auto negotiate chec
62. le 13 alarm condition 70 details 70 filter 72 function keys 66 manager 69 summary 68 application overview 13 application download security 57 atmospheric gases ignition temperature 19 back up power 78 battery back up power 78 lithium 78 replace 78 state 60 warning 78 branch circuit 18 C cable capacitance 20 inductance 20 length between the Ethernet ports 34 calibration touch screen 55 catalog numbers accessories 15 battery replacement 15 Ethernet cables 15 explanation 14 mounting hardware 15 PanelView 5500 terminals 14 power supplies 15 power terminal blocks 15 protective overlays 15 SD cards 15 circuit breaker rating 18 ControlFLASH software 83 84 cutout dimensions 22 D date and time setting 62 Rockwell Automation Publication 2715 UM001A EN P July 2015 Index DC power bus 32 connection 32 earth ground 32 device name 58 DHCP 48 diagnostics data 59 network 52 dimensions 23 panel cutout 22 product 23 disable downloads to the terminal 57 display brightness 53 unreadable or dimming 96 DNS address primary 50 secondary 50 tertiary 50 earth ground AC 33 DC 32 electrostatic discharge 75 environment and enclosure specifications 18 equipment wash downs 98 ESD preventing 75 Ethernet cables 15 Ethernet ports 34 duplex mode 51 link speed 51 Ethernet status indicators 35 EtherNet IP network topologies 34 explosion hazard 19 31 34 77 78 F factory defaults 99
63. low these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter CI 3 Tap HMI Device HMI Device xX Allow Downloads and Firmware Updates HMI device name line 2 Reboot Application name DefaultProject Product Information Catalog 2715 T7CD Firmware 1 01 1559 Diagnostics CPU utilization 11 Memory used RAM 357032 kB Total power on time 996 hours Memory free RAM 148488 kB CPU temperature 50 C Memory used Flash 10058 kB Last reboot 5 04 2015 7 15 48 AM Memory free Flash 253570 kB Last deploy 4 24 2015 5 39 29 PM Battery state Normal The HMI device name field shows the current name 4 Tap the HMI device name field The virtual keyboard opens 5 To enter or modify the current name tap the virtual keyboard keys TIP e You can enter up to 15 characters including letters numbers and hyphens e The first character of the terminal name must be an upper or lowercase letter 6 Tap OK 7 To close the window tap X 58 Rockwell Automation Publication 2715 UM001A EN P July 2015 View the Firmware Revision Ci Display Terminal Diag nostics To view the diagnostic data for the terminal follow these steps m Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 You can view the current firmware revision on the terminal You need this information for firmware updates or
64. minal S 2 Tap Settings or tab to the menu item and press Enter 3 Tap Display Display xX Brightness Calibrate Touch Turn on Screen Saver Wait 60 minutes Brightness 10 36 4 Tap Calibrate Touch A red target appears on the screen 5 Press and hold the center of the target until the target completes the circle The next target appears TIP Touch inside the target areas before the progress indicator completes a circle Rockwell Automation Publication 2715 UM001A EN P July 2015 55 Chapter 3 56 Configure Terminal Settings 6 Continue to press and hold the centers of all remaining targets as they appear All processed targets are replaced with white targets A green circle with a check indicates a successful calibration Q A red circle with an X indicates a failed calibration Q If the calibration fails the process automatically repeats Continue the calibration until the calibration is successful TIP The calibration is retained after a reset or power cycle Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 Disable Downloads to the As a security measure you can disable downloads to the terminal including Terminal application downloads and firmware updates Disable downloads to prevent the current application from being replaced when an application is downloaded from the View Designer application
65. move the dirt and grime To clean the display follow these steps 1 Disconnect power from the terminal at the power source ATTENTION Cleaning a display while power is applied can result in unintended activation of screen items 2 To clean the display and prevent scratches use a clean sponge or soft cloth with mild soap or detergent 3 Dry the display with a chamois or moist cellulose sponge to avoid water spots Remove Paint and Grease To remove paint or grease from the bezel that is properly mounted in a NEMA UL Type or IP rated enclosure follow these steps 1 Rub lightly with isopropyl alcohol 70 concentration 2 To remove residue use a mild soap or detergent solution 3 Rinse with clean water Equipment Wash Downs ATTENTION Do not use a high pressure washer for cleaning the front bezel of rN the terminal A high pressure washer can damage the terminal Do not use a high pressure washer for cleaning vented enclosures Water can enter the enclosure and damage the terminal and other equipment 98 Rockwell Automation Publication 2715 UM001A EN P July 2015 Troubleshooting Chapter 7 Ship the Terminal If you ship the enclosure with the terminal installed make sure that the terminal is properly secured and protected against damage from impact sharp objects or abrasive materials ATTENTION Rockwell Automation is not responsible for damage to a product that is shipped or transported while installed in
66. n Publication 2715 UM001A EN P July 2015 91 Chapter 7 92 Troubleshooting Import a Troubleshooting Profile The Troubleshooting window indicates whether a default or imported troubleshooting profile is being used in the terminal If an imported file is in use a green check mark and the name of the imported file appears next to the Import Profile button To import a troubleshooting profile from a USB drive or SD card follow these steps Press the navigation button on the terminal Tap Settings or tab to the menu item and press Enter 1 2 3 Tap Troubleshooting 4 Insert a USB drive or SD card that contains the troubleshooting profile into the appropriate slot on the terminal 5 Tap Import Profile Troubleshooting Your HMI yntin llects troubleshooting which can b time Tap import profi ex og to the media before ring the default profile because t clearing all non defautt profile data Default troubleshooting profile is running Import Profile Export troubleshooting log to media Export 6 Tap to select the target USB device or SD card that contains the profile 7 Tap Save alarms 6 A Took 23 gt G Save Troubleshooting Profile Choose destination 8 To close the window tap OK Rockwell Automation Publication 2715 UM001A EN P July 2015 S o 9 Troubleshooting Chapter 7 The name of the imported file is displayed A green
67. networks that run integrated motion and CIP Sync applications without affecting performance The terminal is not a consumer or producer of CIP Sync or motion packets Typical Configuration Traditional DLR linear and star network topologies are supported See these topics for examples e Device Level Ring Network Topology on page 35 e Linear Network Topology on page 36 e Star Network Topology on page 37 Catalog Number Explanation Bulletin Input Type Display Size Display Type Power 2715 T Touch 7 6 5 in C Color standard aspect ratio A AC B Keypad with Touch 9 9 in W Color wide aspect ratio D DC isolated 10 10 4 in 12 12 1 in 15 15 in 19 19 in Product Selections Cat No Display Ethernet Power Memory Touch KeyandTouch Size Type DLR ACorDC RAM User 2715 170D 2715 B7 D VGA DC 6 5 in TFT Col 2715 T7CA 2715 B7CA olor AC 2715 T9WD WVGA DC 9 in wide TFT Col 2715 T9WA olor AC 2715 T100D 2715 B10CD SVGA DC 10 4 in TFT Col 2715 T10CA 2715 B10CA olor AC Yes 512MB 250MB 2715 T12WD WXGA DC 12 1 in wide 2715 T12WA TFT Color AC 2715 T15CD 2715 B15CD ie XGA DC in 2715 T15CA 2715 B15CA TFT Color AC 2715 T19CD re SXGA DC 2715 T19CA TFT Color AC 1 Memory that is available for you to store applications 14 Rockwell Automation Publication 2715 UM001A EN P July 2015 Overvie
68. ns for visibility of slot positions Initially you secure the terminal in the panel by sliding each lever to a position that is one or two notches greater than the final lock position For example if the final lock position is 3 slide each lever to position 4 or 5 Follow the locking sequence and lever orientations for each terminal as shown in Figure 5 on page 27 TIP If the lock position is 6 slide lever to large end of slot or insertion hole You then adjust each lever to its final lock position in the same sequence as shown in Figure 5 on page 27 IMPORTANT This process equalizes the pressure of the levers against the panel at a gradual rate reducing the probability of broken clamps Rockwell Automation Publication 2715 UM001A EN P July 2015 25 Chapter2 Install the PanelView 5500 Terminal This figure shows the lever orientation and lock sequence for a 10 4 in touch terminal This 10 4 in touch terminal has all levers locked in position 3 which is appropriate for a panel thickness of 2 67 3 15 mm 0 105 0 124 in Notch shows locked position 26 Rockwell Automation Publication 2715 UM001A EN P July 2015 11 A 13 Figure 5 Mounting Lever Orientation and Lock Sequence 6 5 in Touch Only 6 Levers ie
69. nserted and removed while the terminal is powered on and in use WARNING Explosion Hazard In hazardous location installations if you remove or insert an SD card while the power is on an electrical arc can occur An electrical arc can cause an explosion in hazardous location installations If the terminal is installed in a hazardous location do not remove and insert the SD card unless power has been removed or the area is known to be nonhazardous The SD card slot is accessible from the inside or back of the panel when the operator terminal is installed To install an SD card in the card slot follow these steps 1 Verify that the SD card is locked or unlocked according to your preference e Ifunlocked the terminal can write data to or read data from the card e Iflocked the terminal can only read data from the card Unlocked Locked ATTENTION Orient the SD card correctly before inserting into slot If you force the card into the slot you can damage the card or the terminal Rockwell Automation Publication 2715 UM001A EN P July 2015 77 Chapter5 Install and Replace Components 2 Insert the SD card firmly into the slot until you hear a click When you hear the click the card has locked into place To remove the card push the card in slightly to unlock the SD card so you can remove it from the slot Replace the Battery The product has a lithium battery that provides back up power for t
70. number and current firmware revision View terminal diagnostic information e Reboot the terminal e Set the date and time on the terminal e Set the time zone on the terminal View general information for the controller View diagnostic information for the controller Item Menu Topic 1 Network 2 Display 3 HMI Device 4 Date and Time 5 Controllers 6 Troubleshooting Select a default or imported profile for troubleshooting Save the troubleshooting log to a USB drive or SD card for Rockwell Automation technical support Rockwell Automation Publication 2715 UM001A EN P July 2015 47 Chapter3 Configure Terminal Settings Configure the IP Address of You can configure the IP address of the terminal to use the Dynamic Host the Terminal Configuration Protocol DHCP or manually configure a static IP address A project is downloaded to the terminal from the View Designer application through the IP address of the terminal TIP You cannot configure network IP addresses within the View Designer software Use DHCP to Assign an IP Address For the Terminal In a DHCP configuration the network assigns the IP address subnet mask and default gateway address fields To configure DHCP for the terminal follow these steps 2 Tap Settings or tab to the menu item and press Enter 3 Tap Denon Network iS 4 Tap the Obtain IP settings automatically using DHCP radio button 1 Press the navig
71. nx Classic is configured with an Ethernet driver to communicate with the terminal e Back up your application files to a computer e Verify that downloads to the terminal are allowed If downloads are disabled you cannot update the terminal firmware See Disable Downloads to the Terminal on page 57 and make sure that downloads are allowed to the terminal e Verify the catalog number of your product and the current firmware revision on the terminal See View the Firmware Revision on page 59 to get the catalog number and current firmware revision Firmware Requirements ControlFLASH software is used to update firmware in the PanelView 5500 terminal on the network The update performs these actions e Installs updated binary files e Preserves configuration data such as Ethernet settings display brightness time and date and touch screen settings Rockwell Automation Publication 2715 UM001A EN P July 2015 83 Chapter6 Update Firmware Get the Terminal Firmware Install the ControlFLASH Software 84 Use Table 22 to determine requirements for the firmware update Table 22 Firmware Requirements for PanelView 5500 Terminals Software Studio 5000 that also includes RSLinx Classic software e ControlFLASH software Firmware Revision 1 0 or later 3 51 00 or later 12 00 01 or later PanelView 5500 Terminal firmware 1 0 or later Know the catalog number of the PanelView 5500 terminal you want
72. on key Descriptions Symbol Function Key or Description Message Acknowledge Indicates you are aware of the alarm This button changes the state of the alarm from unacknowledged to acknowledged Alarm Manager Opens the alarm manager screen The alarm manager lists all alarms that are configured in the system and their current states Therefore the alarm manager shows alarms that are not shown in the alarm summary and provides additional tasks for alarms Back Opens the previously displayed screen When you open the alarm manager screen from the alarm summary screen this button reopens the alarm summary screen Deselect All Deselects all alarms in the alarm table including the alarms that are not displayed on the current page of alarms Details Hides or shows the details pane which contains the details of the last selected alarm The details pane appears on the bottom half of large alarm tables and replaces the list of alarms in medium alarm tables If no alarm is selected the details pane is empty Disable Stops the alarm condition from being evaluated In effect turns off the selected alarm You can only disable an entire alarm You cannot disable an individual alarm condition BEE ES Rockwell Automation Publication 2715 UM001A EN P July 2015 Monitor and Manage Control System Alarms Chapter 4 Table 19 Alarm Function key Descriptions Continued In Alarm Unacked Provides a count
73. onents Topic Page Connect to USB Ports 76 Insert an SD Card 77 Replace the Battery 78 Install a Protective Overlay 80 A ATTENTION Prevent Electrostatic Discharge ESD This equipment is sensitive to electrostatic discharge which can cause internal damage and affect normal operation Follow these guidelines when you handle this equipment e Touch a grounded object to discharge potential static e Wear an approved grounding wriststrap e Donot touch connectors or pins on component boards e Use a static safe workstation if available ATTENTION Disconnect all power before you install or replace any components Failure to disconnect power can result in electrical shock or damage to the terminal At the end ofits life collect this equipment separately from any unsorted municipal waste Rockwell Automation Publication 2715 UM001A EN P July 2015 75 Chapter5 Install and Replace Components Connect to USB Ports The terminals have two USB 2 0 type A host ports The USB host ports support removable USB flash drives IMPORTANT The USB device port is not functional Do not use the USB device port IMPORTANT See page 20 for information on the USB host ports and USB peripheral devices in hazardous locations IMPORTANT The USB host connections can be used with an external keyboard and mouse during runtime operations and are intended for temporary use IMPORTANT This port is not f
74. ons to maintain an adequate seal and NEMA UL Type or IP ratings Panel Cutout Dimensions Table 11 PanelView 5500 Panel Cutout Dimensions Use the template that is shipped with your terminal to mark the cutout dimensions Terminal Size Input Type Height mm in Width mm in i Keypad and touch 142 5 59 237 9 33 Touch 142 5 59 184 7 24 9 in Touch 162 6 38 252 9 92 Keypad and touch 224 8 82 335 13 19 _ Touch 224 8 82 269 10 59 12 1 in Touch 218 8 58 312 12 28 i Keypad and touch 290 11 42 418 16 46 om Touch 290 11 42 353 13 90 19 in Touch 383 15 08 457 17 99 22 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Product Dimen sions The table provides product dimensions The 10 4 inch touch and combination keypad with touch terminals are shown for illustrative purposes All other terminal sizes look similar Figure 4 PanelView 5500 Terminal Dimensions the 10 4 in terminal is shown A Allen Bradley A E a a S B a v v lt 4 b gt
75. or additional installation requirements e NEMA 250 and IEC 60529 as applicable for explanations of the degrees of protection provided by different types of enclosure ATTENTION Wiring and Safety Guidelines Use publication NFPA 70E Electrical Safety Requirements for Employee Workplaces IEC 60364 Electrical Installations in Buildings or other applicable wiring safety requirements for the country of installation when wiring the devices In addition to the NFPA guidelines here are some other guidelines to follow e Connect the device and other similar electronic equipment to its own branch circuit e Protect the input power by a fuse or circuit breaker rated at no more than 15 A e Route incoming power to the device by a separate path from the communication lines e Cross power and communication lines at right angles if they must cross e Communication lines can be installed in the same conduit as low level DC 1 0 lines less than 10V e Shield and ground cables appropriately to avoid electromagnetic interference EMI Grounding minimizes noise from EMI and is a safety measure in electrical installations For more information on grounding recommendations refer to the National Electrical Code published by the National Fire Protection Association Rockwell Automation Publication 2715 UM001A EN P July 2015 North American Hazardous Locations The following information applies when operating this equipment in hazardous locations
76. or to complete the return process Outside United States Please contact your local Rockwell Automation representative for the return procedure Documentation Feedback Your comments will help us serve your documentation needs better If you have any suggestions on how to improve this document complete this form publication RA DU002 available at http www rockwellautomation com literature Rockwell Automation maintains current product environmental information on its website at http www rockwellautomation com rockwellautomation about us sustainability ethics product environmental compliance page Rockwell Otomasyon Ticaret A Kar Plaza Is Merkezi E Blok Kat 6 34752 erenk y stanbul Tel 90 216 5698400 www rockwellautomation com Power Control and Information Solutions Headquarters Americas Rockwell Automation 1201 South Second Street Milwaukee WI 53204 2496 USA Tel 1 414 382 2000 Fax 1 414 382 4444 Europe Middle East Africa Rockwell Automation NV Pegasus Park De Kleetlaan 12a 1831 Diegem Belgium Tel 32 2 663 0600 Fax 32 2 663 0640 Asia Pacific Rockwell Automation Level 14 Core F Cyberport 3 100 Cyberport Road Hong Kong Tel 852 2887 4788 Fax 852 2508 1846 Publication 2715 UM001A EN P July 2015 Copyright 2015 Rockwell Automation Inc All rights reserved Printed in the U S A
77. ormance This connection is required for safety by Underwriters Laboratory UL ATTENTION The earth ground connection to ground is mandatory This 5 Apply power to the operator terminal Rockwell Automation Publication 2715 UM001A EN P July 2015 33 Chapter2 Install the PanelView 5500 Terminal Connect to a Network The two Ethernet ports connect to controllers on an EtherNet IP network by standard Ethernet connections These network topologies are supported e Device Level Ring Network Topology e Linear Network Topology e Star Network Topology Each of these EtherNet IP network topologies supports applications that use Integrated Motion over an EtherNet IP network if necessary IMPORTANT The terminal has dual Ethernet ports but one device IP address Ethernet Ports Link 2 Link 1 The Ethernet ports have two 10 100Base T connectors for network communication and supports MDI MDLX connections and DLR network topology The terminal connects to an EtherNet IP network by using a CATS CATSE or CAT6 twisted pair Ethernet cable with RJ45 connectors i Lz Link 2 PA Link 1 amp Network Ports a IMPORTANT To help prevent accidental disconnection of the Ethernet cable To minimize vibration at the connector and reduce the chance that personnel that work inside the panel can accidentally disconnect the cable secure the Ethernet cable to the connec
78. ot disconnect equipment unless power has been removed or the area is known to be nonhazardous A unless power has been removed or the area is known to be nonhazardous Secure any external screws sliding latches threaded connectors or other means provided with this product for Class I Division 2 e Peripheral equipment must be suitable for the location in which itis used in an area known to be nonhazardous e All wiring must be in accordance with Class Division 2 wiring methods of Article 501 of the Section 18 1J2 of the Canadian Electrical Code and in accordance with the authority having jurisdiction e Do not disconnect connections to this equipment connections that mate to this equipment by using e Substitution of components may impair suitability e The battery in this product must be changed only National Electrical Code and or in accordance with AVERTISSEMENT RISQUE D EXPLOSION LA e Couper le courant ou s assurer que l environnement est class non dangereux avant de d brancher l quipement e Couper le courant ou s assurer que l environnement est class non dangereux avant de d brancher les connecteurs Fixer tous les connecteurs externes reli s cet quipement l aide de vis loquets coulissants connecteurs filet s ou autres moyens fournis avec ce produit e La substitution de composants peut rendre cet quipement inadapt une utilisation en environnement de Classe
79. ow tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 49 Chapter3 Configure Terminal Settings Configu rea DNS Address For The domain name system DNS translates internet domain and host names to the Terminal 50 IP addresses DNS automatically converts a name that is typed in a web browser address bar to the IP addresses of web server that host that site You can configure DNS addresses for common domain or host names TIP You cannot configure DNS addresses within the View Designer software To configure a DNS address for the terminal follow these steps Press the navigation button on the terminal Tap Settings or tab to the menu item and press Enter 1 2 3 Tap Network 4 Tap the Manually configure IP settings radio button Network ee Internet Protocol IP Settings Obtain IP settings automatically using DHCP Ss Manually configure IP settings IP Settings Configuration IP address Primary DNS Subnet mask Secondary DNS Gateway address Tertiary DNS Follow these guidelines to assign the DNS settings Parameter Description Primary DNS The range of values for this address is 0 255 Secondary DNS The range of values for this address is 0 255 Tertiary DNS The range of values for this address is 0 255 5 Tap the Primary DNS field The virtual keyboard opens To enter the DNS address use the virtual keyboard 6 7 Tap OK to close the virtua
80. pplication across the entire platform e Logix Designer you can develop control logic for a CompactLogix or ControlLogix controller and download the logic to the controller 12 Rockwell Automation Publication 2715 UM001A EN P July 2015 Overview Chapter 1 Figure 1 How Studio 5000 Applications Work Together 1 3 View Designer 2 Logix Designer Application e Application Tag Browser i aC E gt ACDFile _4 HMI Project VPD File aL HMI Device 7 Controller mw ia Runtime Communication The table describes how the View Designer and Logix Designer applications work together to create an HMI runtime project Table 3 Studio 5000 Applications and Tools Item Component Description A Studio 5000 application that is used to build HMI projects 1 View Designer application View Designer projects are stored as VPD files that can be downloaded to the PanelView 5500 terminal A tool that is used to search for and select tags within a Logix Designer ACD project file 2 Tag browser You can bind the tags to graphic element properties and properties of an HMI screen View Designer uses the tag browser to read data from an ACD file A Studio 5000 application that is used to develop control logic for an industrial 3 Logix Designer automation system Logix Designer interfaces with controllers to read and write tag application information Logix Designer projects are stored as
81. r that is consumed by the backlight and extend the life of the backlight These tags can also be set to control backlight brightness level Local HMIDevice Display BacklightIntensity Local HMIDevice Display ScreenSaverlntensity To adjust the brightness of the display follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap Display Display xX Brightness 100 lt Calibrate Touch Turn on Screen Saver Wait 60 minutes Brightness 10 N 4 Tap the Brightness field The virtual numeric keypad opens 5 Enter the value for the brightness in increments from 1 100 6 Tap OK 7 To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 53 Chapter 3 Configure Terminal Settings Configure the Display Screen Saver 54 The screen saver extends the life of the backlight by dimming the brightness level when activity is not sensed for a specified amount of time When the screen saver is activated the terminal displays a moving image at a reduced brightness level When user input is sensed the screen saver is deactivated and the display brightness returns to its configured level TIP After the screen saver is deactivated touch or keypad input is ignored for at least 0 5 seconds To configure the brightness and screen saver for the display follow these steps Press
82. ration screens restore the factory defaults Stuck keys Check for stuck keys on terminals with a keypad and function keys A stuck key can prevent the terminal from starting up properly Does an object Verify that nothing is pressing against the display or that you are not touch the display touching the display during startup Termin al Restarts If the terminal restarts intermittently check the table for possible causes Intermittently Table 25 Terminal Restarts Intermittently Check For What to Do See Improper power Verify the power wiring is correct wiring e Check the wiring specifications page 31 Check the DC power wiring page 32 e Check the AC power wiring page 33 Over temperature Make sure the processor is not exceeding temperatures for normal conditions terminal operations 59 e Check the processor temperature pode o gt e Check for adequate clearances around the terminal in the panel page 21 e Check for proper operating temperature page 59 Touch Screen Issues If the touch screen does not operate or respond correctly to touches with a finger or stylus check the table for possible causes Table 26 Touch Screen Not Responding Check For What to Do See Improper calibration Check for activation points offset from touch points page 55 Calibrate the touch screen Non functionaltouch Check the touch screen for damage such as cuts or excessive wear If there is screen damage replace the terminal Multiple input Appli
83. reen and keys from scratches dust fingerprints and external damage from chemicals or abrasive materials See Table 4 on page 15 for a list of available overlays The protective overlay covers the entire surface of the terminal bezel inside the aluminum perimeter The overlay has a protective liner that is removed by pulling back on a tab Do not remove the liner until you are ready to install the overlay IMPORTANT Follow these guidelines when installing the overlay e Make sure that your hands are clean and dry Handle the overlay by its edges to prevents fingerprints or lint If you do get marks or lint on the overlay remove them before proceeding e Do not touch the adhesive ring Before installing the overlay clean the touch screen and keys if present by using a lint free cloth and a mild glass cleaner Remove all fingerprints grease or dust Marks that are not removed get trapped underneath the overlay Grease also affects the adhesion of the overlay To apply the protective overlay follow these steps 1 Pull the tab from one of the short sides and partially peel the liner away from adhesive layer 80 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install and Replace Components Chapter 5 Adhesive Ring S Protective liner Tab covers adhesive Hold the peeled back portion of the protective liner out of the way as you perform the next step Overlay Bezel Pe Prote
84. rm Help Menu 66 View the Alarm Summary 68 Manage the Alarms 69 Alarm Detail pane Descriptions 70 Filter the Alarms 72 Alarm Indicator The Unacked icon in the system banner displays the number of unacknowledged D alarms for the system Tap the Unacked icon to open the alarm summary and view the system alarms F a eats 4m ap a Log On EZ Line 1 Status Ped Ct 02 40 10 PM ORO 2117 2015 wa CE CC Oe Oe Line 1 Production Data Line Speed Gauge a Current Product cay v m j a iS s s Production By Shift Labeling Packaging E Current Shitt eee eee ee 2 Rockwell Automation Publication 2715 UM001A EN P July 2015 65 Chapter4 Monitor and Manage Control System Alarms Alarm Help Menu 66 To view a brief description of the alarm function keys and status counts follow these steps 1 Open the Alarm Summary page 68 or Alarm Manager page 69 screen 2 Tap the Help icon aie The Help window displays a brief description of the alarm function keys and status counts Help Alarm Rollups In Alarm Unacked A Normal Unacked A In Alarm Acked Faulted Alarm Legend Back IN Select Page OR TELG Alarm Manager Reset Latched Shelve Details Reset Counts Unshelve Select All Pause Acknowledge Deselect All Disable Help 3 Tap X to close the window See Table 19 on page 66 for a detailed description of the alarm function keys and alarm status counts Table 19 Alarm Functi
85. rm function keys to manage the alarms See Alarm Help Menu on page 66 for a description of the keys 5 To return to the navigation menu tap the navigation button on the terminal 6 To return to the application screens tap an application icon Rockwell Automation Publication 2715 UM001A EN P July 2015 69 Chapter4 Monitor and Manage Control System Alarms Alarm Detail pane fe I gt a no for ae eal pened a Des cripti ons alarm Condition details display the selected alarm condition in the alarm manager table To view the details pane for a selected alarm follow these steps 1 Open the Alarm Summary page 68 or Alarm Manager page 69 screen 2 Tap the Details icon The details pane displays a list of alarm states and conditions w i A o E i oeie in Alarm Unacked 0 W in Alarm Acked 0 Normal Unacked 0 M Fauited 0 1 latent innibh Evert Time fCondmon Alarm Name Message Message Name Condition Alarm State inhibit State Priority Severity Event Time Jn Alarm Time Y No Filter Tap the Details icon again to toggle off the details pane See Table 20 for a description of the alarm details Table 20 Alarm Detail Descriptions Alarm Detail Description Acknowledge Time The time the selected alarm was acknowledged Alarm Class The user defined class that is assigned to the alarm in the Logix Designer project Alarm Count The number of times the alarm cond
86. ronment foniis og nic aed ab scnet vs wk hoke madness 42 Entering Data Using Virtual Keyboards jcc caus epiniae cee deneks e s 43 Log On to the Terminal succes bun taceosindoredeSeerneccktaaeiees 45 Log Offof the Terminalerseinse ci a a e eE danaa 46 Settings MENU seri hath ae wuwe NEEE AAE ANNEE EEEE 47 Rockwell Automation Publication 2715 UM001A EN P July 2015 3 Table of Contents Monitor and Manage Control System Alarms Install and Replace Components Update Firmware Configure the IP Address of the Terminal 000 0 0005 48 Use DHCP to Assign an IP Address For the Terminal 48 Assign a Static IP Address For the Terminal 4 49 Configure a DNS Address For the Terminal 0 008 50 Configure the Ethernet Pottsics 4 sss yaeieas tases dysh oes gerne oe 51 View the Network Diagnostics 00 iccichieiiss oereeenser dese niees 52 Adjust the Brightness of the Display 00 ce eee eens 53 Configure the Display Screen Saver 0 cece cece eee e eee eee 54 Calibrate the Touch Screeticy 0054ds0ccas mer ee vena wieas ead 55 Disable Downloads to the Terminal ccccecececcecnees 57 Change the HMI Device Natievs ccs scvaxiess tug cneeviw dens seers 58 View the Firmware Revision agiesetuce sod wie cacerser ave pie bee webwideasy cand ceeraner ds 59 Display Terminal Diagnostics vccio0 sts ced be ead oie reedend dete 59 Reboot the Terminal 2 ezad
87. ropriate light Do not operate the terminal in direct sunlight e Terminals are rated to operate at mounting angles between 0 180 degrees Figure 3 Acceptable and Unacceptable Mounting Positions Acceptable Unacceptable lt 90 From Vertical lt 90 From Vertical damage to the panel components N ATTENTION Failure to follow these guidelines can result in personal injury or Plan for adequate space around the terminal inside the enclosure for ventilation and cables Consider the heat from other devices in the enclosure The ambient temperature around the terminal must be 0 55 C 32 131 F Table 10 Minimum Required Clearances Product Area Minimum Clearance Top 51mm 2in Bottom 102 mm 4 in N 25 mm 1 in Side 102 mm 4 in is required to insert and remove an SD card or cable on one side Back 0mm 0in Rockwell Automation Publication 2715 UM001A EN P July 2015 21 Chapter2 Install the PanelView 5500 Terminal Panel Guidelines NEMA UL Type or IP rated enclosure e Enclosure panels must meet the panel thickness requirements in Table 13 on page 24 e The material strength and stiffness of the panel must be sufficient to hold the terminal and maintain an appropriate seal against water and dust The terminals are panel mounted devices that mount in the door or wall of a e The panel surface must be flat and free of imperfecti
88. separate USB peripheral device shall be less than or equal to La usg Application Information Per the National Electrical Code the circuit parameters of associated field wiring apparatus for use in hazardous locations shall be coordinated with the host product such that their combination remains nonincendive PanelView 5500 terminals and the USB peripheral devices shall be treated in this manner The USB peripheral devices and their associated cabling shall have circuit parameters with the limits given in Table 9 for them to remain nonincendive when used with the PanelView 5500 USB host ports If cable capacitance and inductance are not known use the following values from ANSI ISA RP 12 06 01 2003 Cable 197 pF m 60 pF ft Leable 0 7 H m 0 20 pH ft Nonincendive field wiring must be wired and separated in accordance with 501 10 B 3 of the National Electrical Code NEC ANSI NFPA 70 or other local codes as applicable This associated nonincendive field wiring apparatus has not been evaluated for use in combination with another associated nonincendive field wiring apparatus 20 Rockwell Automation Publication 2715 UM001A EN P July 2015 Mounting Considerations Mounting Clearances Install the PanelView 5500 Terminal Chapter 2 Consider the following when mounting the terminal e Mount the terminal at a height suitable for operators You can mount the cabinet at a level other than the operator floor e Use app
89. sponsibility or liability for actual use based on the examples and diagrams No patent liability is assumed by Rockwell Automation Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Rockwell Automation Inc is prohibited Throughout this manual when necessary we use notes to make you aware of safety considerations WARNING Identifies information about practices or circumstances that can cause an explosion in a hazardous environment which may lead to personal injury or death property damage or economic loss ATTENTION Identifies information about practices or circumstances that can lead to personal injury or death property damage or economic loss Attentions help you identify a hazard avoid a hazard and recognize the consequence gt gt IMPORTANT Identifies information that is critical for successful application and understanding of the product Labels may also be on or inside the equipment to provide specific precautions SHOCK HAZARD Labels may be on or inside the equipment for example a drive or motor to alert people that dangerous voltage may be present BURN HAZARD Labels may be on or inside the equipment for example a drive or motor to alert people that surfaces may reach dangerous temperatures ARC FLASH HAZARD Labels may be on or inside
90. st user has access to the current screen the terminal continues to display the current screen e Ifthe Guest user does not have access to the current screen the Home screen for the project is displayed To log off the terminal follow these steps 1 In the status banner at the top of the screen tap the Log On button that is Hanar showing your user name The Logon dialog box opens 2 Tap Log off You are logged off the terminal 46 Rockwell Automation Publication 2715 UM001A EN P July 2015 Settings Menu Configure Terminal Settings Chapter 3 You can access configuration parameters and system wide information for the terminal from the Navigation menu To open the Settings menu follow these steps 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter E Unacked A 0 02 33 13 PM 2117 2015 amp gt f Logon Settings Network N EJ Display LJ Date and Time 4 3 Controllers 5 HMI Device Troubleshooting A Sa Tasks That You Can Perform Configure a static or dynamic device IP address Configure Ethernet Link 1 and Ethernet Link 2 settings e View network diagnostics Adjust the brightness of the display Enable or disable the screen saver Configure the screen saver settings Calibrate the touch screen e Enable or disable downloads and firmware updates e Enter an HMI device name View the catalog
91. system follow these steps Se 1 Press the navigation button on the terminal A aag o gt Q Log On tj 01 24 46 PM 3 3 2015 Settings Network Date and Time E Display H Controllers a s AlamSum AlarmMan mary ager 3 Tap Alarm Summary or tab to the menu item and press Enter M Umad Gmm Logon 3 fame W in Alarm Unacked 0 W in Alarm Acked i Normal Unacked 0 A Fauited 0 inhibit Event Time Y No Filter 4 Tap the alarm function keys to view the alarms See Alarm Help Menu on page 66 for a description of the keys 5 To return to the navigation menu tap the navigation button on the terminal 6 To return to the application screens tap an application icon 68 Rockwell Automation Publication 2715 UM001A EN P July 2015 Monitor and Manage Control System Alarms Chapter 4 Manage the Alarms The Alarm Manager lists all alarms that are configured in a system and their current states To manage the alarms for the control system follow these steps E 1 Press the navigation button on the terminal a ae fics 01 24 46 PM 3 3 2015 Settings Network Date and Time E Display H Controllers a 4 AlamSum AlarmMan mary ager a AlormMan ager 3 Tap Alarm Manager or tab to the menu item and press Enter 59 AM A Uaa PICS O ooon oe EPa Alarm State Y inne sau Alarm Name ome Y No Filter 4 Tap the ala
92. t are locking positions for a lever The thickness of the panel in which you mount the terminal determines the locking position that is required to maintain a NEMA UL Type or IP seal Table 13 Lever Locking Positions 7 Lever Lock Typical Mounting Slot Position Panel Thickness Range Gauge Orientation of Slot Varies 1 1 50 2 01 mm 0 060 0 079 in 16 110000 2 2 03 2 64 mm 0 080 0 104 in 14 1 3 2 67 3 15 mm 0 105 0 124 in 12 6 0000A 4 3 17 3 66 mm 0 125 0 144in 10 Notch Alignment Mark 5 3 68 4 16 mm 0 145 0 164 in 8 9 6 4 19 4 80 mm 0 165 0 188 in 7 Always orient a lever vertically before inserting it into a slot This is the only way to slide the lever knob within the slot for positioning After sliding the lever to a specific notch rotate the lever toward the panel to lock it in position The flat side of the lever must come into contact with the panel Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Flat Side Knobonteverse Inner notch on lever side of lever A shows current lever inserts into sition large end of slot P The edge of the bezel has alignment indentations to assist with the lever position The notch on the outside of the lever shows that iene y the lever is locked in position 3 You can use an erasable marker or grease pencil to mark the indentatio
93. the equipment for example a motor control center to alert people to potential Arc Flash Arc Flash will cause severe injury or death Wear proper Personal Protective Equipment PPE Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment PPE gt gt gt Allen Bradley ArmorBlock CompactLogix ControlFLASH ControlLogix FLEX Kinetix PanelView POINT I O RSLinx Stratix 6000 Studio 5000 Logix Designer Studio 5000 View Designer Rockwell Software and Rockwell Automation are trademarks of Rockwell Automation Inc Trademarks not belonging to Rockwell Automation are property of their respective companies Preface Overview Install the PanelView 5500 Terminal Configure Terminal Settings Table of Contents Package Contents o2ijisucuteandediaadiid Gidea Sete bei td 7 Product Release N O66 042 es eset eee etencd dae ba a braecice ok 8 Additional RESGiECes 3355 SaGcuue sed ee vata tet cou Sy hd bas pees 8 Chapter 1 About the PanelView 5500 Terminals cccccececeeeeeece 9 Platdware Fearires 14 Jas eendiad oie oes utente Gidea 10 Operator Control eres Con eaa weenie in cn ee E E E anal need 10 POMC Gestures eho Ves aaa Ned Rha tate tee ete ts cole 12 Studio 5000 Environment Jsisiecara acs ood Sedceeea Mena ea teens 12 EtherNet IP Communication acid aecinios at eee aaa dowiews 14 Typical Conhiguratiotiy v discicrrniend Ph dubeet tere akties 14 Catalog Number Exp lanaticiiict
94. the navigation button on the terminal Tap Settings or tab to the menu item and press Enter Tap Display Display Brightness 100 8 Calibrate Touch Turn on Screen Saver Wait 60 minutes Brightness 10 36 E ZEZ amp ExEE amp amp S S S S Tap the checkbox next to Turn on Screen Saver to add or remove the check mark The option is enabled when the box is checked Tap the Wait field The virtual numeric keyboard opens Enter the number of continuous idle minutes from 1 5999 to wait before activating the screen saver The default is 10 minutes Tap OK 8 Tap the Brightness field 11 The virtual numeric keyboard opens Enter the value for the brightness in increments from 1 100 10 Tap OK To close the window tap X Rockwell Automation Publication 2715 UM001A EN P July 2015 Configure Terminal Settings Chapter 3 Calibrate the Touch Screen The touch screen is calibrated at the factory After installation you can recalibrate the touch screen to compensate for parallax if the screen is viewed at an angle The calibration process requires you to touch a series of targets on the screen IMPORTANT _ Foraccuracy and to prevent damage to the touch screen use a plastic stylus device with a minimum tip radius of 1 3 mm 0 051 in To calibrate the touch screen follow these steps 1 Press the navigation button on the ter
95. thernet communication supporting Device Level Ring DLR linear or star network topologies High speed human machine interface HMI button control and easily configured navigation menu Chapter1 Overview Hardware Features The PanelView 5500 terminals are fixed hardware configurations providing a range of display sizes and operator input options R o 68 l ooo G s oo y i T0000 000000 Table 1 Hardware Features Item Feature Description 1 Display Keypad TFT color graphic displays with a touch screen and navigation button in a range of display sizes Some models also have a keypad and function keys providing additional operator input options 6 5 in touch or touch with keypad 9 in wide screen with touch 10 4 in touch or touch with keypad 12 1 in wide screen with touch 15 in touch or touch with keypad 19 in touch AC or DC power input e 18 30V DC isolated e 100 240V AC nom 85 264V AC The slots on the top bottom and sides of the terminal are used with mounting levers to mount the device to a panel or enclosure The number of slots varies by terminal size 2 Power 3 Mounting slot 4 Ethernet ports Two 10 100Base T Auto MDI MDI X Ethernet ports for controller communication that supports DLR network topology 5 USB host ports Two USB 2 0 high speed type A host ports
96. tor e Do not install the Ethernet cable too tightly To prevent pulling on the cable when the panel door is opened and closed leave some slack in the cable The maximum cable length between the Ethernet ports and a 10 100Base T port on an Ethernet switch without repeaters or fiber is 100 m 328 ft WARNING In hazardous locations do not connect or disconnect any communication cable with power applied to this device or any device on the network An electrical arc can cause an explosion in hazardous location installations Make sure that the power is off or the area is nonhazardous before proceeding 34 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 Table 15 Ethernet Connector Pinout Connector Pin Pin Name 1 TD 2 TD View of RJ45 3 RD Connector 1 8 4 Unused 5 Unused 6 RD Green Yellow 7 Unused Indicator Indicator 3 nused ShieldiConnection ENET GND Each Ethernet port has two indicators that provide the activity status Table 16 Ethernet Status Indicators Indicator Description Link Integrity Green On when a link is present Activity Yellow Blinks when activity is detected on Ethernet link Device Level Ring Network Topology A Device Level Ring DLR network is a single fault tolerant ring network that is intended for the interconnection of automation devices This topology is also implem
97. uivalent 1 Ethernet Cables See the Industrial Ethernet Media Brochure publication 1585 BR001B for recommended Ethernet cables and media solutions Rockwell Automation Publication 2715 UM001A EN P July 2015 15 Chapter1 Overview Notes 16 Rockwell Automation Publication 2715 UM001A EN P July 2015 Chapter 2 Install the PanelView 5500 Terminal Topic Page North American Hazardous Locations 19 Mounting Considerations 21 Mounting Clearances 21 Panel Guidelines 22 Panel Cutout Dimensions 22 Product Dimensions 23 Prepare for Panel Mounting 24 Mount the Terminal in a Panel 28 Remove and Replace the Power Terminal Block 31 Connect to DC Power 32 Connect to AC Power 33 Connect to a Network 34 Initial Startup 37 other controls critical to the safety of personnel or equipment Use separate hard wired operator interface devices that do not depend on solid state electronics ATTENTION Do not use a PanelView 5500 terminal for emergency stops or Rockwell Automation Publication 2715 UM001A EN P July 2015 17 Chapter2 Install the PanelView 5500 Terminal A ATTENTION Environment and Enclosure This equipment is intended for use in a Pollution Degree 2 industrial environment in overvoltage Category Il applications as defined in IEC 60664 1 at altitudes up to 2000 m 6561 ft without derating The terminals are intended for use with programmable logic controllers Terminals that are A
98. unctional Do not use this USB device port Icons identify the USB host connections The USB host connection supports 0 5A at SV DC Connected USB devices must not exceed this power load Table 21 USB Connector Pinout USB Port USB Icon USB Connector Pin Signal Description Host 1 VCC 5V TypeA 2 D Data IMPORTANT This is 3 D Data port is not functional The 4 GND Ground port will be Type B available in a future software release the same enclosure as the terminal The USB devices must be connected to a ground system common with the terminal or used with a USB hub that provides galvanic isolation f WARNING USB devices that are not powered by the USB port must be within Connect only externally powered USB hubs to the terminal that are USB 2 0 compatible Before you attach devices to a USB hub make sure that the power adapter is connected and powered on 76 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install and Replace Components Chapter 5 USB Cables Use only hi speed USB 2 0 certified cables for error free transmissions IMPORTANT The terminals have not been tested with USB 3 0 cables We recommend only the use of USB 2 0 certified cables Insert an SD Card The SD card can only be used for loading troubleshooting profiles and to save troubleshooting logs Supported cards include catalog numbers 1784 SD1 and 1784 SD2 The SD cards are hot swappable they can be i
99. uring startup 2 Wait a few seconds and then touch the Allen Bradley logo when the copyright line becomes brighter Copyright 2015 Rockwell Automation TIP Wait a few seconds before you touch the logo If you touch the logo too soon during startup this error text is displayed under the copyright line ERROR FEHLER ERREUR ERRORE If this error text is displayed cycle power to the terminal and wait a few seconds longer before you touch the logo The normal startup is suspended so the restore procedure can initiate You are asked if you want to restore the terminal to its defaults 3 Tap Yes to continue or Cancel to resume a normal startup You are asked to confirm the removal of all user files such as applications 4 Tap Yes to continue or Cancel to resume a normal startup Progress messages appear on the screen during the restore operation When the restore is complete the terminal performs a normal startup 5 From the Settings menu update the terminal network settings 6 Download an application to the terminal by using the View Designer application 7 From the Settings menu update any remaining terminal settings as appropriate Refer to Disable Downloads to the Terminal on page 57 for details on how to modify device configuration settings 100 Rockwell Automation Publication 2715 UM001A EN P July 2015 A AC power connection 33 functional earth ground 33 protective earth 33 accessories 15 ACD fi
100. utout Make sure that the area around the panel cutout is clear and that the panel is clean of any debris oil or other chemicals Make sure that metal cuttings do not enter any components that are already installed in the panel and that the edges of the cutout have no burrs or sharp edges Failure to follow these warnings can result in personal injury or damage to panel components 1 Use the cutout dimensions on page 22 to cut an opening in the panel 2 Verify that the sealing gasket is present on the terminal This gasket forms a compression type seal Do not use sealing compounds Gasket 3 Insert and stabilize the terminal in the panel cutout a Insert levers in the top corner slots in the orientation shown in Figure 5 on page 27 and rotate the non flat side of the levers toward panel TIP The mounting levers for PanelView 5500 terminals are black catalog number 2711P RMCP Do not use gray mounting levers they are not compatible with PanelView 5500 terminals y q Q Q Flat side b Tilt the terminal toward the panel cutout and guide upward into the cutout Make sure that the levers stay intact TIP The levers prevent the terminal from falling out of the panel 28 Rockwell Automation Publication 2715 UM001A EN P July 2015 Install the PanelView 5500 Terminal Chapter 2 c Pull the top of the terminal toward you to verify that the lev
101. w Chapter 1 Accessories Table 4 Table 8 list accessories for the Panel View 5500 terminals Table 4 Protective Overlays Operator Input Cat No Display Size Touch Key and Touch 2711P RGT7SP 2711P RGB7P 2711P RGT9SP 9 in wide 2711P RGT10SP 6 5 in 10 4 in 2711P RGB10P 2711P RGT12SP 12 1 in wide 2711P RGT15SP 15 in 2711P RGB15P 2711P RGT19P 19 in 1 Three overlays are shipped with each catalog number Table 5 Power Supplies and Power Terminal Blocks 1606 XLP95E DIN rail power supply 24 28V DC output voltage 95 W 1 1606 XLP100E DIN rail power supply 24 28V DC output voltage 100 W 1 2711P RSACDIN DIN rail power supply AC to DC 100 250V AC 50 60 Hz 1 2711P RTBAP 3 pin AC power terminal block gray with black labels for L1 L2N and 10 2711P RTBDSP 3 pin DC power terminal block black with white labels for and GND 10 Table 6 Mounting Hardware Cat No Description Quantity 2711P RMCP Mounting levers black 16 1 Catalog number 2711P RMCP mounting levers are used with the PanelView 5500 terminals Do not use gray mounting levers they are not compatible with PanelView 5500 terminals Table 7 Secure Digital SD Cards Cat No Description 1784 SD1 1GB SD card 1784 SD2 2 GB SD card Table 8 Battery Replacement Cat No Description Quantity 2711P RY2032 Lithium coin cell battery CR2032 eq
102. when you call technical support 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap HMI Device HMI Device HMI device name line 2 Application name DefaultProject Product Information Catalog 271 Firmware Diagnostics CPU utilization Total power on time CPU temperature Last reboot Last deploy View the firmware revision under Product Information 4 To close the window tap X 1 01 1559 996 hours 5 04 2015 7 15 48 AM 4 24 2015 5 39 29 PM Allow Downloads and Firmware Updates Memory used RAM Memory free RAM Memory used Flash Memory free Flash Battery state 1 Press the navigation button on the terminal 2 Tap Settings or tab to the menu item and press Enter 3 Tap HMI Device HMI Device Allow Downloads and Firmware Updates HMI device name line 2 Application name DefaultProject Product Information Catalog Firmware Diagnostics CPU utilization Total power on time CPU temperature Last reboot Last deploy 2715 T7CD 1 01 1559 996 hours 5 04 2015 7 15 48 AM 4 24 2015 5 39 29 PM Memory used RAM Memory free RAM Memory used Flash Memory free Flash Battery state 4 View the information under Diagnostics 357032 kB 148488 kB 10058 kB 253570 kB Normal Reboot 357032 kB 148488 kB 10058 kB 253570 kB Normal 59 Chapter 3 60 Conf
103. wnload Center 1 From the Quick Links list on http www ab com choose Product Compatibility and Download Center Quick Links td Autapnation STEN THI vE Le Product Directory Products amp Technologies Solutions amp Services News amp Innovation Training amp Evoms Sales amp Partners Support About Us ae Product Catalogs Product Certifications Product News Product Configuration and Selection Product Compatibility and Download Center Tools amp Resources Literature Library me Support Product Resumes Product Support Product Resources enter emp stent amp Douma Compatibility amp Download The Product Compatinmty and Download Center PCOC f N including firmware release notes associaled sofware di E Powis j L t he new proc d Pwe clo product s n I can neip you find product reiated downloads vers toots and utilities Compare Find Download Compare Product Software Downioads by Serial Numb Views 2 Click the Download icon and search for your product Start by selecting products Product Search PanelView 5500 All Categories v All Families JED Example 1756 L61 L65 Logix Ethemet Additional Resources Resource PanelView 5500 Terminals Technical Data publication 2715 TD001 You can also filter by product category or family 3 Click the download icon 498 to access product release notes
104. wnload center 8 84 protective earth AC power 33 protective overlay accessories 15 cleaning 81 installing 80 removing 81 publications download 8 reboot the terminal 61 release notes 8 restore factory defaults 99 ring nodes 35 runtime 13 42 Index S W safety notices wash downs 98 electical arc 34 wiring and safety guidelines 18 electrical shock 33 explosion hazard 34 mounting the terminal 28 nounting positions 21 unintended operation 11 water or chemical damage 28 screen saver 54 SD card installing 77 locked 77 removing 78 slot 78 unlocked 77 startup sequence 38 Studio 5000 Logix Designer 7 see also Logix Designer Studio 5000 View Designer 7 see also View Designer supervisor nodes 35 T tag browser 13 terminal blocks 31 time and date setting 62 topology network DLR 36 linear 36 star 37 touch screen calibration 55 gestures drag 12 tap 12 troubleshooting 89 log exporting 93 profile importing 92 U USB cables 77 circuit parameters 20 device port 76 host connections 76 host ports 20 hubs 76 V View Designer 12 virtual keyboard 43 numeric keypad 43 VPD file 13 Rockwell Automation Publication 2715 UM001A EN P July 2015 103 Index 104 Rockwell Automation Publication 2715 UM001A EN P July 2015 Rockwell Automation Support Rockwell Automation provides technical information on the Web to assist you in using its products At http www rockwellautomation com support you can
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