INDIAN OIL CORPORATION LIMITED - PRMS
Contents
1. Company INDIAN OIL CORPORATION LIMITED indianoit suse e Sambandh S moor The Energy of India A Globally Admired Company Cnr dn Ol apr Ue Lease Chacon te Viewed Best in IE7 and tentacle ternet hairan sided bat Centralized Online Post Retirement Medical Benefit Facility User Manual Designed by Pipelines Head Office Care innovation e Passion Trust IndianOill indianOil Table of Contents Chapter 1 Chapter 2 Menu Items in Portal Chapter 3 Chapter 4 PRMBF Chapter 5 Chapter 6 Information Chapter 7 Chapter 8 Some Do s and Don ts indianOil IndianOil Table of Figures Figure 1 Figure 2 New User Registration Figure 3 Figure 4 Home Screen Figure 5 Figure 6 Change Reimbursement Options Figure 7 Figure 8 Making a Domiciliary Claim Self Certification Figure 9 slavlasae Making a Domiciliary Claim Chronic Ailment Option Figure 11 slate View Claims and Payment Status Figure 13 wives Nodal Officers Figure 15 GRE Circulars Figure 17 IndianOll indianOil Chapter 1 Steps to Login e Sambandh nurturing relations is a portal for superannuated employees of Indian Oil Corporation for Online PRMS reimbursement claim through Internet The Internet site for accessing e Sambandh software is htips orms indianoil in New User Registration Type URL hitps orms indianoil in in address bar of your browser Login Scre2. indianOil Chapter 7 Media Centre To facilitate continuous knowledge sharing and giving a glimpse of activities that are going inside the various divisions Division wise journals are provided in Media Centre SWA e Sambandh Indianoil LINE POST RETIREMENT MEDICAL BENEFIT FACILITY IndianOil Ca The Energy of India A Globally Admired Company Today 19 November 2013 Welcome TEST Cha Password LogOut Home userbetaiis PRmeF Getintouch Information media Centre Indian Oil Express Joumals Corporate Office Marketing amp D Refineries Pipelines gt Reo ica Pe I Indi Oil For Post Retirement Medical Benefit Facility SELF TEST SPOUSE ABC SON POR DOB 03 01 1950 DOB 02 04 1992 DOB 16 10 2012 Date of Retirement 31 01 2010 Valid Upto 31 Jan 2018 Indian Oil prays for your Good Health Figure 1 7 Periodicals and magazines of various divisions are kept up to date IndianOil IndianOil Chapter 8 Some Do s and Don ts 4 Never Share your Password to anybody In case of any changes in Personal Details like Reimbursement Option Payment Unit changes in Bank Details address etc it is requested to kindly update the same in portal and send the hard copies of required documents where required to respective nodal officers Pl note in case hard copies are not received no changes will be accepted in the portal
3. IndianOil IndianOil View Claims View Ledger Payment Status Reimbursement Claim This menu item contains various Claim Types under the scheme viz Domiciliary Claim every six months Self certification Domiciliary Claim for Chronic Option Miscellaneous Claims Hospitalization Bill reimbursement Biennial Health Checkup Claim for Tests above Rs 1500 Post Hosp Follow Up Treatment in certain Cases Letter for Hospitalization Letter for Hospitalization menu item is for requesting letter of Hospitalization It is mandatory to upload doctor s reference letter for making an online request View Claims On clicking this menu item All Claims of the Login user will be displayed along with its status View Ledger The ledger can be viewed for financial years within the block year through this menu item Payment Status You can view status of your Payments by Clicking on Payment Status 4 Get in Touch This menu item contains submenus pertaining to raising a query giving feedbacks telephone directory Search and list of respective nodal officers The menu structure is as Get in Touch Post a Query 4 Feedback Directory Search Nodal Officers Post a Query You can post your queries choosing the department concerned and the type of query Feedback We request to give your feedback so that we can improve our services and make the portal more user friendly Directory Search Telephone directory of all divisions is avai
4. 1 30 Apr 2012 Figure 15 To see details of a particular superannuated employee just type name or location or year of retirement and click on search button Place Cursor on 4 to view address and contact details of employee searched currently this facility is available for pipelines and R amp D retired employees We request you to give your Feedback about the portal so that we can improve our services and thereby making the portal more user friendly IndianOill indianOil Chapter 6 Information Various information concerning PRMBF Benefit Booklet Promotions Circulars and a list of Nominated Hospitals is also provided in the portal The User can access them by clicking on respective submenu items in Information menu For e g if you wish to see latest circulars just select on circular option in menu screen Post RETIREMENT MEDICAL BENEFIT FACI pelanol naano SH ee Sambandh A Globally Admired Company Today 20 November 2013 Description 17 Sep 2013 Miscellaneous Expenses Reimbursement 28 Jan 2013 Miscellaneous Exp 25 Jan 2013 PRMBF Clarification Figure 16 The PRMBF Benefit Booklet contains detailed Scheme for Providing Post Retirement Medical Benefit Facility PRMBF to superannuated employees of Indian Oil Corporation Ltd It describes the eligibility criteria entitlements of various grades and detailed description of claims that are covered by the PRMBF Scheme IndianOil
5. Details menu You can fill and update experience profile for further references Reimbursement option is chosen by clicking Reimbursement Options You can also change your payment office as desired by clicking Payment Office On Clicking Self Details screen shown in figure 10 will appear You can edit personal details in the above form For changes in Bank Details address details reimbursement unit You are requested to upload a copy of cancelled cheque or first page of bank passbook amp indianoil PEE Sater _e Sam ba n d h Satagte ugar fafexer one gf CAL BENEFIT FACILITY The Energy of India Today 19 November 2013 Last updated on 04 Feb 2015 327078 npr iocl co in Figure 5 Changing Reimbursement Option You can change reimbursement option by clicking on reimbursement option is User Detail Menu Screen Reimbursement Option can only be changed between 1 to 30 April of beginning of block year IndianOil indianOil Indianou toreay Request for Option Change is allowed only between Oist 30th Apr of beginning of Block Year YOUR OPTION CHRONIC Disease under option CHRONIC v Figure 6 IndianOll Chapter 4 PRMBF Reimbursement Claim Retired employees can make the following type of medical reimbursement claims through software Domiciliary Claim every six months Self certification Domiciliary Claim for Chronic Option Miscellaneous Claims Hospitalization Bill re
6. Itis mandatory to submit your Life Certificate in the month of April every year in order to avail Online Post Retirement Medical Benefit Facility The portal provides the facility to upload the Life Certificate For Domiciliary claims Self Certification and Miscellaneous Claims there is no need to send any hard copies Incase of reimbursement through chronic option the necessary documents in original may please be submitted to respective Finance Department mentioning the claim ID on top of the Claim Form Please update your contact details like Landline no Mobile No e mail ID in the portal for latest updates Only if the mobile number and email id updated will you receive the payment alerts The portal is a comprehensive package for providing online post retirement medical benefit facility to the superannuated employees of Indian Oil Corporation We strive to give best services to our users Your feedback will be valuable to us For further queries contact your respective nodal officers Customers Fostering relationships for a lifetime Technology Harnessing frontier technology IndianOll indianOil VISION Ethics Setting high standards for ethics and values People Leading with passion to excel IndianOil The Energy of India A Globally Admired Company Innovation Pioneering the spirit of creativity and research Environment Caring for the environment and community VALUES Care e innov
7. an also check Payment Status by clicking on Payment Status in PRMBS menu indianon SST Sambandh_ samga aiaga usar fafeeca ora AL BENEFIT FACILITY IndianOil A mpany The Energy of India A Globally Admired Company Today 19 November 2013 Reimbursement Claim Letter For Hospitalization View Claims t Payment Status Sareea uaa aa Rea aieur Indian Oil Corporation Limited Indianoil For Post Retirement Medical Benefit Facility SELF TEST SPOUSE ABC DOB 03 01 1950 DOB 02 04 1992 16 10 2012 Indian Oil prays for your Good Health Click here to view payment status Figure 12 IndianOil IndianOil Chapter 5 Get In Touch An online support system has been provided with the system through which retired employees can post the messages The reply to the messages will be given by the respective nodal officers in HR Dept Employee can also view the history of messages posted To access online support system go to Get In Touch Menu Item Post a Query To raise a oi click on post your query A screen will appear as shown indianoit Sxia _e Samba ndi 2 Maer GEGE al orm Afren Moa The Energy of India A Globally Admired Company Limit 1000 chars My Request History No requests in the database Figure 13 Contact your nodal officers For further queries or suggestions You can contact your nodal officers On clicking nodal officers the list of noda
8. ation e Passion e Trust
9. ation every six month IndianOil 1 Select Domiciliary Claim Self Certification from Reimbursement Claim Screen as shown indianOil indianoil ME via e _e Sambandh_ Anr uera Afren ene gen ETIREME EDICAL BENEFIT aed OUTER The Energy of India A Globally Admired Company Today 20 November 2013 CLAIM FOR DOMICILIARY TREATMENT SELF CERTIFICATION Emp No 11111 FIN_YEAR 2012 2013 __2013 2014 Financial Year 2013 2014 REIMBURSEMENT PERIOD April Septembe ist Octo Apr i emb tober to 3ist Decembe October March lst April to 30th June Figure 8 2 Click on Submit Button after selecting Financial Year for which claim is to be made On clicking Submit button you are asked to choose the period for the claim Reference ID will be generated once you click on apply and claim is posted Successfully There is no need to send Hard Copies as the claim is on self certification basis ingianon Vita e Sambandh_ So mpan The Energy of India A Globally Admired Company Today 20 November 2013 _Userbetails PRMBF GetinTouch Information MediaCentre CLAIM FOR DOMICILIARY TREATMENT SELF CERTIFICATION Emp No 99999 Name TEST USER2 FIN_YEAR M_LIMIT 2012 2013 25667 2013 2014 28000 Financial Year 2013 2014 Period Apr Sep Amount Rs 14000 00 APPLY BACK Request Id SCR099999001 successfully posted CLAIM ALLOWED ist Octo
10. ber to 31st December April September UC aril Septembe is ctober to 31st December October March 1st April to 30th June Figure 9 Making a Domiciliary Claim Chronic Ailments Option 1 Select Domiciliary Claim Chronic Ailments Option from Reimbursement Claim Screen 2 Select the period and financial Year Click on the submit Button A form screen will appear as shown indianOil IndianOil lingianot _ SIS _e Sambandh S IndianOil The Energy of India A Globally Admired Company Today 20 November 2013 Change Password Pome Ueroa Pemer GetinTouch Information MediaCentre CLAIM FOR DOMICILIARY MEDICAL EXPENSES A Name MEST _ Grade L 31 01 2010 Hospitalization Limit i ithi Limit 63000 98000 ADD A CLAIM Total Amount in this daim Rs ICAL CLAIM Figure 10 3 Fill up the form and submit Claim Id will generate on successful submission Write this claim Id on top of envelope and send the hard copies of document to Finance Department to respective payment unit 4 As per revised guidelines claims under Chronic option can be submitted for reimbursement once at the end of each quarter However if the claim amount exceeds Rs 10 000 cumulatively even before the end of quarter the same can be claimed immediately without waiting for the end of quarter Making a Miscellaneous Claim 1 Select Miscellane
11. en will appear as indianoii l NIT LUL e Sambandh_ ONLNE POST RETIREMENT MEDICAL BENEFIT FA The Energy of India e Sambandh nurturing relations an initiative of Indian Oil corporation r is dedicated to the service of superannuated employees who nurtured portal is targetted to facilitate r m make online claims for Post N ew U se r Retirement Medical Benefit Facility Reimbursement Password teSiumn Employes No Registration Ce es s Create An Account a o SS a Copyright Indian Oil Corporation Ltd Site Viewed Best in IE7 and Forces gy erg View Ns oo Download Internet Explorer Adobe Reader Figure 1 Click on Create an Account hyperlink New User Registration Screen will appear as shown in Figure 2 Enter the details in the New User registration form Fields marked with are mandatory Password will be sent to your e mail Id In case you have not given your e mail Id password will be displayed on the screen which may be noted for future use indianoi Ss Sat e Sambandh sifeorge Amge a are Peter ener eer ONLINE Pos RETIREMENT MEDICAL Gener FAC The Energy of india E da P lt s ag AI b E 5 x f La New User Registration EMPLOYEE NO Already Have Account GRADE Please Select DATE OF SEPARATION sgn sae Fields marked are MOBILE NO LANDLINE NO With STD Code i ma ndato ry PRMS CARD NO PRMS CARD VALID UPTO SUBMIT All fields
12. er Details are displayed on this screen For first time logon it is advisable to change your password and verify your bank details The screen also shows updates of latest circulars and updates made in the portal 2 User Details This menu item contains submenus pertaining to change in self details experience profile reimbursement option from chronic to domiciliary or vice versa and changing Payment Office The menu structure is as User Details Self Details Experience Profile Reimbursement Option Payment Unit Self Details In self Details Option you can change your contact details bank details address details and dependent details For details other than contact details you have to send required documents for proof to respective nodal officers Experience Profile In experience Profile option you can update your experience profile which can be referred for future contracts advice Reimbursement Option You can change your reimbursement option from chronic to self certification or vice versa in the month of April once in block year Payment Unit You can change your payment office also but changes shall be entertained only between 1 April 30 April of beginning of block 3 PRMBF This menu item contains submenus for reimbursement of claims payment status Letter for hospitalization view claims and also for viewing ledger The menu structure Is as PRMBF Reimbursement Claim Letter for Hospitalization E
13. imbursement Biennial Health Checkup Claim for Tests above Rs 1500 Post Hosp Follow Up Treatment in certain Cases VVVVVV In case of Domiciliary Claim every six months Self certification and Miscellaneous Claims no documents are required to be send as the claim is on self certification basis e Incase of Domiciliary Claim for Chronic Option Hospitalization Bill reimbursement Biennial Health Checkup Claim for Tests above Rs 1500 Post Hosp Follow Up Treatment in certain Cases after submission of the claim a reference no will be generated this should be written on top of the 1st page of the supporting documents and sent to respective payment unit e Finance dept of the respective reimbursing unit will process the claim Payment will be made through ECS or Demand Draft based on the option chosen by the employee Making a claim 1 Go to PRMBF menu item Click on Reimbursement Claim Claim Types screen will appear as shown in Figure 5 B indianoil 2 siiaemga Aana amp uena aem ener fen The Energy of India Today 19 November 2013 wonic ailments option C Biennial Health Check up Claim for Tests above Rs 1500 00 C Post Hosp Follow up Treatment in certair Figure 2 Select the claim you want to reimburse and click on Submit Button Making a Domiciliary Claim Self Certification You can request for domiciliary claim self certification every six month if you have opted for Domiciliary Claims Self Certific
14. l officers will be displayed as shown in Figure 15 mnaianoi xi ese1 a e Sambandh ED omeany The Energy of India A Globally Admired Company Today 19 November 2013 Change Password sero O O caem Touch mormation Madia Contre NODAL OFFICERS DESK EMAN CONTACT NO TAMALI DEY HRO PEHO dey tamali ioci coin 0120 2448214 K Sachdeva FM PLHO sac ey Picelcoin 0O120 2448345 gt ARCHANA PLHO ae en Piocclcoin 0120 2448220 Figure 14 indianOil IndianOil Telephone Directory Facility The portal also provides directory of respective divisions Also an all time updated directory of retired employees is also provided to Stay in Touch To access Telephone Directory click on Telephone Directory in Get in Touch Menu Screen will appear as shown indianoil Zz Ne _e Sambandh simma daga uaa Re ma A The Energy of India A Globally Admired Company Today 21 November 2013 Change Password home Userbetais Pamer cetin Touch Information Media Centre Corporate Office Telephone Directory Marketina Telephone Directory Refineries HO Telephone Directory Pipelines Telephone Directory R amp D Telephone Directory Retired Pipelines amp R amp D Employees Please enter Name or Location retired from or year of retirement Noida Place cursor onicon for more details 30 Apr 2012 31 Jan 2010 30 Jun 2012 14 Aug 2000 31 Aug 2001 31 May 201
15. lable under this menu item Also directory for retired employees are available in which address and contact details are available of retired employees Nodal Officers The menu item is for displaying nodal officers of respective reimbursement unit and the contact details are also displayed thereby For any queries and issues contact your immediate nodal officer IndianOll IndianOil 5 Information This menu item contains submenus for information transfer The menu structure is as Information 4 PRMBF Benefit Booklet 4 Circulars Nominated Hospitals Promotions 6 Media Center This menu item contains submenus for latest journals of various divisions and Indian Oil Express news The menu structure is as Media Centre Indian Oil Express Journals o Corporate Office o Marketing o Refineries o Pipelines PLHO WRPL o R amp D IndianOll IndianOil Chapter 3 User Details Following self details can be changed by the employees Online i Contact details like Residential address mobile telephone no and e mail id li Bank details iii Dependant details iv Reimbursement Option Domiciliary Chronic v Payment Office PLHO WRPL ERPL Request for changes by the employee will be affected by the concerned Payment offices after receipt of supporting documents wherever required Changing Self Details Go to User Details menu item Self Details can be changed by clicking Self Details in User
16. marked with are mandatory Figure 2 indianOil Forgot Password In case you forgot password Click on Forgot Password to get a new password Forgotten Password screen will appear as shown in Figure 3 Fill the details for the generation of new password Password generated will be sent to your e mail id IndianOill AL BENEFIT The Energy of India inaianoi ia n amp Sambandh Indianoil A mpany A Globally Admired Company Already Have Account SIGN IN Forgotten Password EMPLOYEE NO GRADE Please Select DATE OF SEPARATION mandatory SUBMIT All fields marked with are mandatory Figure 3 Home Page after Login After Login the main screen will appear as shown in figure 4 Fields marked are B indianoil S xia _e Sambandh_ Amiay a ager fate one aire ST RETIREMENT MEDICAL BENE The Energy of India A Mahar atna mpany A Globally Admired Company Welcome TEST Change Password Logout userbetaiis prmpr cetmrouch information Media Centre G amaaa cerara feteser ofeat aire Se Indian Oil Corporation Limited IndianOil For Post Retirement Medical Benefit Facility SON POR DOB 16 10 2012 Date of Retirement 31 01 2010 Valid Upto 31 Jan 2018 Indian Oil prays for your Good Health Figure 4 IndianOil Chapter 2 Menu Items in Portal 1 Home This menu item takes you to your home screen Us
17. ous Claim Option from Reimbursement Claim Screen Form Screen will appear 2 Tick the desired Options and Submit Claim Id will generate on successful submission There is no need to send Hard Copies as the claim is on self certification basis Similarly other claims can be made Letter for Hospitalization The portal also provides facility for requesting letter for hospitalization Click on Letter on Hospitalization in PRMBF Menu Screen as shown in Figure 7 will be displayed IndianOil indianOil Amf a auger ae om year ONLINE POST RETIRE MEDICAL BENE x B indianoil wa _e Sambandh_ ex mpany The Energy of India A Globally Admired Company Today 20 November 2013 Change Password in i T a a r T l aa S T aeaa Eaa T Reference Letter for indoor Treatment Please issue a Reference Letter for Indoor Treatment with the following details Patients Name SELF Relationship with employee SELF Hospital Name Ahmedabad_KANTILAL MOTILAL HOSPITAL 7 KANTILAL MOTILAL HOSPITAL NEAR SAIBAUG RAILWAY UNDER Hospital Address BRIDGE OPP NAGPAL HOSPITAL KEMP ROAD Ahmedabad GJ Disease Problem Description fyz Date of issuance 18 Nov 2013 Be Scanned copy of letter oy Doctor pdf jpg doc docx SUBMIT REQUEST REFO11111001 Figure 11 lt is mandatory to attach a reference letter from doctor Viewing Medical Claims and Payment Status Click on_View Claims of PRMBF menu to view all the claims you have made You c
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