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1. Note This feature may not be available at some settings 41 User s Guide Printing Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 30 Select 2 Up or 4 Up as Multi Page in the Main tab Click Page Order and make the appropriate settings 4 Check the other settings and print Product settings for Mac OS X 1 Access the Print dialog box Accessing the printer driver for Mac OS X on page 31 Select the desired number of Pages per Sheet and the Layout Direction page order in the Layout pane Check the other settings and print Anti Copy Pattern printing for Windows Only This function allows you to print a document as a copy protected document When you try to copy a copy protected document the string that you added as the anti copy pattern is printed several times on the document Note This feature may not be available at some settings 1 Access the printer settings Accessing the printer driver for Windows on page 30 42 User s Guide Printing Click Watermark Features on the More Options tab and then select an Anti Copy Pattern from the Anti Copy Pattern list Note D This feature is available only with the following settings selected Paper Type plain papers Quality Standard Auto 2 Sided Printing Off Borderless Off Color Correction Automatic Short Grain Paper Off d Ifyou want
2. Caution Important and Note 0 Operating System Versions Using Epson Connect Service 0 4 Important Instructions Safety Instructions 0 0 0 0 00 00000 Product Advisories and Warnings Setting up using the product Using the product with a wireless connection Using the LCD screen 048 Handling ink cartridges 0 0 0 Getting to Know Your Product Product Parts 0 20 eee eee Paper and Media Handling Introduction to Using Loading and Storing Storing paper sese eee Selecting Paper 2 0 0 0 eee eee eee Paper type settings on the LCD screen Paper type settings from the printer driver Loading Paper into the Paper Cassette Loading Envelopes into the Paper Cassette Loading Paper and Envelopes into the Rear Paper Feed Slota nadaan ees ce eee wea ad ee ed Printing Printing from Your Computer Printer Driver and Status Monitor Basic Operations 0 0 00 eee eee Basic printing eer rererere eg ee ang ae age Canceling printing 00 Other Options 0 00000000000 Printing photos the easy way Product presets For Windows Only 2 sided printing 000000 Fit to page printing 000 Pages per Sheet printing Anti Copy Pattern print
3. Note for Windows users D Your printer driver automatically finds and installs the latest version of the printer driver from Epson s Web site Click the Software Update button in your printer driver s Maintenance window and then follow the on screen instructions If the button does not appear in the Maintenance window point at All Programs or Programs in the Windows Start menu and check in the EPSON folder For Windows 8 If the button does not appear in the Maintenance window right click on the Start screen or swipe from the bottom or top edge of the Start screen and select All apps then select Software Update from EPSON category 1 Ifyou want to change the language of the driver select the language you want to use from the Language setting in your printer driver s Maintenance window Depending on the location this function may not be available Accessing the printer driver for Windows You can access the printer driver from most Windows applications the desktop or the taskbar To make settings that apply only to the application you are using access the printer driver from that application To make settings that apply to all of your Windows applications access the printer driver from the desktop or the taskbar Refer to the following sections to access the printer driver Note Screen shots of the printer driver windows in this User s Guide are from Windows 7 From Windows applications Click
4. Note You can download Epson Easy Photo Print from the following Epson website http support epson net http www epson eu Support Europe For Windows l Double click the Epson Easy Photo Print icon on the desktop 37 User s Guide Printing Q For Windows 8 Enter Epson Easy Photo Print at the search charm and select the software For Windows 7 and Vista Click the start button point to All Programs click Epson Software and then click Easy Photo Print For Windows XP Click Start point to All Programs point to Epson Software then click Easy Photo Print For Mac OS X Double click the Applications folder on your Mac OS X hard drive then double click in turn on the Epson Software and Easy Photo Print folders and finally double click the Easy Photo Print icon Product presets For Windows Only Printer driver presets make printing a snap You can also create presets of your own Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 30 Select a Printing Presets in the Main tab Product settings are automatically set to the values displayed in the pop up window 2 sided printing Use the printer driver to print on both sides of the paper S a 6 User s Guide Printing a Note This feature may not be available at some settings D The loading capacity differs during 2 sided printing Selecti
5. 79 Network interface specification Mechanical a 0 as04ese4 0409 eae ganus Bl ctricalies 0 eeteeshtct ails sass eed Environmental 0000 005 80 Standards and approvals 81 nterface neose p tte a on eae On ee wes 83 84 User s Guide Contents Where To Get Help Technical Support Web Site 106 Contacting Epson Support 106 Before Contacting Epson 106 Help for Users in Europe 107 Index User s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website http www epson eu Support Europe http support epson net outside Europe Ll Start Here paper Provides you with an introduction to the product and services L1 Important Safety Instructions paper Provides you with instructions to ensure the safe use of this product This manual may not be included depending on model and region I User s Guide PDF Provides you with detailed operating safety and troubleshooting instructions See this guide when using this product with a computer or when using advanced features 1 Network Guide PDF Provides instructions on network settings for your computer smartphone or product and solving problems I Administrator s Guide PDF Provides the system administrator with information on security management and
6. This function allows you to print user name computer name date time or collate number at the top or bottom of each page in a document Access the printer settings Accessing the printer driver for Windows on page 30 Click Watermark Features on the More Options tab select Header Footer and then click Settings Select the necessary items from the drop down list in the Header Footer Settings window no B Note If you select Collate Number the number of copies is printed 44 Use k r s Guide Printing Click OK to return to the More Options window Click OK to close the printer settings window and print Administrator Settings for Printer Driver for Windows Only Administrators can lock the following printer driver settings for each user to prevent unintended changes of the setting J M S LJ Anti Copy Pattern L Watermark L Header Footer LY Color 1 2 sided printing ulti Page Note You need to logon as an administrator in Windows 1 Windows 8 and Server 2012 Select Desktop Settings charm Control Panel and then select Devices and Printers from the Hardware and Sound category Windows 7 and Server 2008 R2 Click the start button and then select Devices and Printers Windows Vista and Server 2008 Click the start button select Control Panel and then select Printer from the Hardware and Sound category Windows XP and Server 2003 Click Start s
7. 65 Reprinting after a paper jam for Windows ONLY ce iG wees dees adn EAL cs ke as 65 Print Quality Helps 406i deco ead ben Bowes 66 Horizontal banding 66 Vertical banding or misalignment Incorrect or missing colors 67 Blurry or smeared print Miscellaneous Printout Problems aa Incorrect or garbled characters oP Incorrect margins 00006 68 Printout has a slight slant Inverted image 0 0 00 008 68 Blank pages print 004 Printed side is smeared or scuffed 69 Printing is too slow 00004 aa Paper Does Not Feed Correctly A Paper does not feed 0004 a Multiple pages feed 0000 71 Paper is improperly loaded 71 Paper is not ejected fully or is wrinkled 71 The Product Does Not Print 72 Alllightea reoll 2 sccta0sddec0064ae 72 The control panel or lights areon 72 An ink error is indicated after you replace the 72 cartridges RR Qe wdde rade dala BS ae 74 Other Problem 0 0000005 75 Printing plain papers quietly Rear paper feed slot is removed 75 76 Product Information m System Requirements 00 K For Windows 0 0 0 0 00s ee eee eee as For Mac OSX eee Technical Specifications 0 Printer specifications
8. System Administration ccccccccssseessessssessessesseeeseesseeeseesseeesees 47 System requirements snese eesriie otsis essiss 100 T Technical support seseesssessesseeseesectsseesesseesecacsnceseeseteaseaeeseensenee 106 Text printing document c cs cccscssscessessesssssseseseersessearsnesesssaesvecsncsstesnes 32 Thiek Paper ienee a eaaa aE ERE e Ee E NEANS 47 Time Difference iiss aescasivsscsssssess sascassocassvestescsttes ASE 48 Top Offsets esscecsss cessozessasscessesccesonssosssastousinsebeasecs sevesbisesoeboscestascasibed 49 Top Offset in Bachessisissscsscsvssssssiees inssts dssctuanpsitisseadsapereetn nn 49 Trademarks ead Transporting produ tsssseesanssiineni enini nnui 74 U Universal Print Settings cccccesseesseesesseeeseesseesseessesseesseesseens 49 Usage History Sheetis c ssssccssssnscossasssosstsscnssasssessisssessesccessnctsestesnceased 47 USB CONNEC CEOL eseseeceseseeeseeeeeseeeeesneneseseeeeseneseseseeeensneaeaeseeeaneneaeaeseess 105 V Vertical Alig tment sesiisscasaes sissies arana a 47 WwW Watermark printing cis ccitess csccvedicsseiisssetanentirntigacyenenatines 43 Web S rvice sccccssssscssscsssessacscsasesecesdscsssueoseavgsecsonsseseadsteceaciveconessssesstesee 7 Wi Fi Auto Connectar eni ar EEEn 49 Wi Fi Direct Setup 49 Wi Fi Direct Statsion ae E T RTR 47 Wi Fi SQtupssscsssccscssccasssescsacinssdessscsesctuscssseseschinsastetasorsrasesassesusscenessd 49 WF
9. 31 Click the Head Cleaning icon 4 Follow the on screen instructions 67 User s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to clean the print head using the product control panel Make sure that no warnings or errors are indicated in the control panel Enter Menu from the Home screen Select Maintenance Select Print Head Cleaning Follow the instructions on the LCD screen to continue Select the color you want to clean and follow the instructions on the LCD screen to start cleaning OS Fi g Note Select the color that shows a defect in the nozzle check result Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or by using the product buttons Refer to the appropriate section below Note Do not cancel printing while printing a test pattern with the Print Head Alignment utility Using the Print Head Alignment utility for Windows Follow the steps below to align the print head using the Print Head Alignment utility Make sure that no warnings or errors are indicated in the control panel Make sure A4 size paper is loaded in the paper cassette 1 Right click the product icon on the taskbar then select Print Head Alignment If the product icon does not appear refer to the following section to a
10. Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON isa registered trademark and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation Intel is a registered trademark of Intel Corporation PowerPC is a registered trademark of International Business Machines Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Macintosh Mac OS and OS X are trademarks of Apple Inc registered in the U S and other countries AirPrint is a trademark of Apple Inc Google Cloud Print isa registered trademark of Google Inc Adobe Adobe Reader Acrobat and Photoshop are trademarks of Adobe systems Incorporated which may be registered in certain jurisdictions General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks 2013 Seiko Epson Corporation All rights reserved The contents of this manual and the specifications of this product are subject to change without notice User s Guide Contents Contents Copyright and Trademarks Copyright and Trademarks Introduction Where to Find Information
11. Print or Print Setup on the File menu In the window that appears click Printer Setup Options Preferences or Properties Depending on your application you may need to click one or a combination of these buttons From the desktop D Windows 8 and Server 2012 Select Desktop Settings charm and Control Panel Then select Devices and Printers from the Hardware and Sound category Right click on the product or press and hold the product and select Printing preferences 30 User s Guide Printing 1 Windows 7 and Server 2008 R2 Click the start button select Devices and Printers Then right click the product and select Printing preferences Ll Windows Vista and Server 2008 Click the start button select Control Panel and then select Printer from the Hardware and Sound category Then select the product and then click Select printing preferences _1 Windows XP and Server 2003 Click Start Control Panel Printers and Other Hardware then Printers and Faxes Select the product then click Printing Preferences on the File menu From the shortcut icon on the taskbar Right click the product icon on the taskbar then select Printer Settings To add a shortcut icon to the Windows taskbar first access the printer driver from the desktop as described above Next click the Maintenance tab and then the Monitoring Preferences button In the Monitoring Preferences window select the Register the shortcut icon to the task bar check bo
12. Setup Wat danena 49 Wi Fi Network SettingS sssissssrssissrssrssssssssssssssssosisssessssisrsirsirssnnni 49 Wi Fi Network Status u cccccccccscsccscsscsssesssesscssssssssssssssseesees 47 49 Windows ACCESSING printer SETINYS cceesesesesesseseteseseeesteseeseseseeneseees 30 checking product status cscs 81 managing print jobs id 81 110
13. Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 Printed side is smeared or scuffed _1 Ifthe paper is curled toward the printable side flatten it or curl it slightly in the opposite direction 1 Clean the interior of the product by using the Paper Guide Cleaning function gt Cleaning the interior of the product on page 71 1 Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 95 User s Guide Troubleshooting for Printing Printing is too slow Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 16 Choose a lower print quality in the printer driver s Main window Windows or in the Print Settings dialog box from the printer driver s Print dialog box Mac OS X Accessing the printer driver for Windows on page 30 Accessing the printer driver for Mac OS X on page 31 When Increase Ink Drying Time settings is changed the print speed may decline Choose a shorter time for Increase Ink Drying Time in the Print Density Adjustment window for Windows or in the Two sided Printing Settings for Mac OS X of your printer driver Close any unnecessary applications If you print continuously for an extended period the printing may be extremely slow This is to slow down the printing speed and prevent the pr
14. Without condensation Standards and approvals U S model Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacture Askey Computer Corporation Type WLU6117 D69 RoHS This product conforms to Part 15 ofthe FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing European model 104 User s Guide Product Information Low voltage directive 2006 95 EN60950 1 EC EMC directive 2004 108 EC EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 R amp TTE directive 1999 5 EC EN300 328 EN301 489 1 EN301 489 17 EN60950 1 For European users We Seiko Epson Corporation hereby declare that the equipment Model B511B is in compliance with the essential requiremen
15. X T Mac OS X supports automatic standard 2 sided printing only D When automatic 2 sided printing is performed printing may be slow depending on the Document Type setting in Two sided Printing Settings Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 30 Select the appropriate 2 Sided Printing setting Note Depending on the driver version the 2 Sided Printing setting may become available when you select the check box When using automatic printing make sure the Auto check box is checked Click Settings and make the appropriate settings Note If you want to print a folded booklet select Booklet 39 User s Guide Printing 4 Check the other settings and print Note D When printing automatically and if you are printing high density data such as photos or graphs we recommend making the settings in the Print Density Adjustment window I The actual binding margin may be different from the specified settings depending on your application Experiment with a few sheets to examine actual results before printing the entire job 1 Manual 2 sided printing allows you to print the even numbered pages first When you print odd numbered pages a blank sheet of paper is output at the end of the print job D When you are printing manually make sure that the ink is completely dry before reloading the paper Produ
16. You are using high quality paper L The printable side of the paper is face down in the paper cassette _1 The printable side of the paper is face up in the rear paper feed slot L The paper stack was fanned before loading _1 For plain paper do not load paper above the line just under the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 16 L The edge guides are snug against the edges of the paper L The product is ona flat stable surface that extends beyond the base in all directions The product will not operate properly if it is tilted Reprinting after a paper jam for Windows only After you cancel the print job because ofa paper jam you can reprint it without reprinting pages that have already been printed Solve the paper jam gt Paper Jams on page 83 Access the printer settings Accessing the printer driver for Windows on page 30 Select the Print Preview check box in the Main window of your printer driver Make the settings that you want to use to print Sow amp 90 User s Guide Troubleshooting for Printing Click OK to close the printer settings window and then print your file Print Preview window opens Select a page that has already been printed in the page list box on the left side and then select Remove Page from the Print Options menu Repeat this s
17. are printing You will see the same window the next time you print a similar job and again have the option to conserve black ink LI Click Disable this feature to continue using the remaining black ink Replacing an ink cartridge Open the printer cover The ink cartridge holder moves to the ink cartridge replacement position When you replace an ink cartridge before it is expended select the menu as shown below Menu gt Maintenance gt Ink Cartridge s Replacement t Important Do not move the ink cartridge holder by hand otherwise you may damage the product 61 User s Guide Replacing Ink Cartridges Open the ink cartridge cover Note D The illustration shows replacement of the black ink cartridge Replace the cartridge appropriate to your situation d Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges 4 Gently shake new replacement cartridges four or five times and remove the replacement ink cartridge from its package 62 User s Guide Replacing Ink Cartridges Note T Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package 1 Do not touch the green chip or the small window on the side of the cartridge Doing so may prevent normal operation and printing Remove only the yellow tape t Importa
18. if itis connected using a USB cable Common Settings Sleep Timer Specify the length of the time until the LCD panel turns black Power Off Timer Specify the length of the time until the power turns off automatically You can adjust the time before power management is applied Any in crease will affect the product s energy efficiency Please consider the en vironment before making any change LCD Contrast Adjusts the brightness of the LCD panel Date Time Settings Date Time Enter the current date and time Daylight Saving Time Select On to set summer time Time Difference Enter the time difference between UTC and the current time zone Language Select the display language Scroll Speed Select the scroll speed of the LCD screen 48 User s Guide Menu List of Control Panel Menu Settings and Description Wi Fi Network Settings Wi Fi Network Status You can see the current network settings and print a net works status sheet Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS Wi Fi Auto Connect For details on the setting items see the online Network Guide Disable Wi Fi Network problems may be resolved by disabling or initi alizing the Wi Fi settings and then making the settings again For details see the online Network Guide Wi Fi Direct Setup For details on the setting items see t
19. lift the product Open the rear cover 1 84 User s Guide Troubleshooting for Printing 4 Pull out the rear cover 2 User s Guide Troubleshooting for Printing Open the rear cover 2 9 Reattach the rear cover 2 86 User s Guide Troubleshooting for Printing Close the rear cover 1 Removing jammed paper from inside the product Carefully remove the jammed paper Open the printer cover 87 User s Guide Troubleshooting for Printing Remove all of the paper inside including any torn pieces t Important Do not touch the flat white cable connected to the cartridge holder Close the printer cover Note Ifthere are still some torn pieces of paper inside the product even after clearing the paper jam follow the steps below to remove them Menu gt Maintenance gt Remove Paper Removing jammed paper from the paper cassette Pull the paper cassette all the way out Remove the jammed paper from the cassette 88 User s Guide Troubleshooting for Printing Carefully remove any paper jammed inside the product Align the edges of the paper 89 User s Guide Troubleshooting for Printing 6 Keep the cassette flat and slowly and carefully reinsert it all the way into the product Preventing paper jams If your paper jams frequently check the following _1 The paper is smooth not curled or wrinkled L
20. product To keep your product in optimum condition clean it thoroughly several times a year by using the following instructions i Important Never use alcohol or thinner to clean the product These chemicals can damage the product Note Close the rear paper feed slot and the output tray when you are not using the product to protect the product from dust Cleaning the interior of the product If your printouts are stained with ink follow the steps below to clean the roller inside the product Caution Be careful not to touch the parts inside the product t Important m Be careful to keep water away from the electronic components 1 Do not spray the inside of the product with lubricants D Unsuitable oils can damage the mechanism Contact your dealer or a qualified service person if lubrication is needed Make sure that no warnings or errors are indicated in the control panel Load several sheets of A3 size plain paper in the paper cassette 1 gt Loading Paper into the Paper Cassette on page 20 Enter Menu from the Home screen 71 User s Guide Maintaining Your Product and Software 4 Select Maintenance Paper Guide Cleaning and then follow the instructions on the control panel Note for the product with paper cassette 2 If the stain does not clears load paper in paper cassette 2 then try step 3 to 4 Replacing Maintenance Box Checking th
21. product settings Caution Important and Note Caution Important and Note in this manual are indicated as below and have the following meaning Caution must be followed carefully to avoid bodily injury t Important must be observed to avoid damage to your equipment Note contain useful tips and restrictions on product operation User s Guide Introduction Operating System Versions In this manual the following abbreviations are used L Windows 8 refers to Windows 8 Windows 8 Pro Windows 8 Enterprise 1 Windows 7 refers to Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional and Windows 7 Ultimate 1 Windows Vista refers to Windows Vista Home Basic Edition Windows Vista Home Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition 1 Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional 1 Windows Server 2012 refers to Windows Server 2012 Essentials Edition Server 2012 standard Edition L Windows Server 2008 refers to Windows Server 2008 Standard Edition Windows Server 2008 Enterprise Edition Windows Server 2008 x64 Standard Edition and Windows Server 2008 x64 Enterprise Edition L Windows Server 2008 R2 refers to Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2 Enterprise Edition LJ Windows Server 2003 refers to Windows Server 2
22. they are flush with the edges of the paper The printable side is often whiter or brighter than the other side 4 Insert the paper into the rear paper feed slot The paper is automatically fed 28 User s Guide Paper and Media Handling Note T When loading envelopes load the short edge first with the flap facing down T Do not use envelopes that are curled or folded 1 Flatten the envelope and the flaps before loading Gj Be T Flatten the leading edge of the envelope before loading T Avoid using envelopes that are too thin as they may curl during printing Note for paper with binding holes T You can use pre punched paper with binding holes on one of the long edges Do not load the paper with the binding holes along the top or the bottom o00000000000 o00000000000 oo00000000000 200000000 11 Available sizes are A3 B4 A4 B5 A5 A6 Letter and Legal D Automatic 2 sided printing is not available Make sure you adjust the print position of your file to avoid printing over the binder holes 29 User s Guide Printing Printing Printing from Your Computer Printer Driver and Status Monitor The printer driver lets you choose froma wide variety of settings to get the best printing results The status monitor and the printer utilities help you check the product and keep it in top operating condition
23. to create your own watermark click Add Delete For more details about each setting see the online help Click Settings and make the appropriate settings Note Anti Copy Pattern are printed in monochrome only 4 Click OK to return to the More Options window Click OK to close the printer settings window and print Watermark printing For Windows Only This function allows you to print a text based or image based watermark on your document Note This feature may not be available at some settings 1 Access the printer settings Accessing the printer driver for Windows on page 30 43 User s Guide Printing Click Watermark Features on the More Options tab and then select a watermark from the Watermark list Note D Ifyou want to create your own watermark click Add Delete For more details about each setting see the online help T Saved watermarks can only be used with the printer driver in which you saved the settings Even if multiple printer names are set for a printer driver the settings are only available for the printer name in which you saved the settings D When sharing the printer on a network you cannot create a user defined watermark as a client Click Settings and then make the appropriate settings 4 Click OK to return to the More Options window Click OK to close the printer settings window and print Header Footer printing For Windows Only
24. to uninstall your product s printer driver in step 5 select the icon for your product and then click OK When the confirmation window appears click Yes or Next Follow the on screen instructions 77 User s Guide Maintaining Your Product and Software In some cases a message may appear to prompt you to restart your computer If so make sure I want to restart my computer now is selected and click Finish For Mac OS X Note To uninstall your software you need to download the Uninstaller Access the site at http www epson com Next select the support section of your local Epson Web site I To uninstall applications you must log on to a Computer Administrator account You cannot uninstall programs if you log on as a limited account user D Depending on the application the Installer may be separated from the Uninstaller Quit all running applications Double click the Uninstaller icon in your Mac OS X hard drive Select the check boxes for the software you want to uninstall such as the printer driver and the application from the list displayed 4 Click Uninstall Follow the on screen instructions Ifyou cannot find the software you want to uninstall in the Uninstaller window double click the Applications folder in your Mac OS X hard drive select the application you want to uninstall and then drag it to the Trash icon Note Ifyou uninstall the printer driver and the name of
25. with your product for the replacement Ink Cartridge Specifications m m Epson recommends using the ink cartridge before the date printed on the package The ink cartridges packaged with your product are partly used during initial setup In order to produce high quality printouts the print head in your product will be fully charged with ink This one off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges Quoted yields may vary depending on the images that you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the cartridge when your product indicates to replace the cartridge The yields quoted for you do not include this reserve Although the ink cartridges may contain recycled materials this does not affect product function or performance When printing in monochrome or grayscale color inks instead of black ink may be used depending on the paper type or print quality settings This is because a mixture of color inks is used to create black Checking the Ink Cartridge Status For Windows Note When an ink cartridge is running low the Low Ink Reminder screen automatically appears You can also check the ink cartridge status from this scr
26. your product remains in the Print amp Scan for Mac OSX 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 window select the name of your product and click the remove button 78 User s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen Messages Solutions Paper Jam gt Paper Jams on page 83 Printer Error Turn the product off and then back on Make sure that no paper is still in the product If the error still appears contact Epson Support Maintenance box is nearing end of its service life Replace maintenance box before the end its service life gt Replacing Maintenance Box on page 72 When the maintenance box is full the product stops and you need to replace the maintenance box to continue printing Maintenance box is at the end of its service life You need to replace it Replace the maintenance box gt Replacing Maintenance Box on page 72 A printer s ink pad is nearing the end of its service life Please contact Epson Support Press OK button to resume printing The message will be displayed until the ink pad is replaced Contact Epson or an authorized Epson service provider to replace the ink pad before the end of its service life It is not a user serviceable part A printer s ink pad is at the end of its service lif
27. 003 Standard Edition and Windows Server 2003 Enterprise Edition Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition LJ Mac OS X refers to Mac OS X 10 5 8 10 6 x 10 7 x 10 8 x Using Epson Connect Service Using Epson Connect and other companies services you can easily print directly from your smartphone tablet PC or laptop anytime and practically anywhere even across the globe For more information about the printing and other services visit the following URL https www epsonconnect com Epson Connect portal site http www epsonconnect eu Europe only User s Guide Introduction Note You can make network service settings using a Web browser on your computer smartphone tablet PC or laptop that is connected to the same network as the product Making Network Service Settings on page 70 User s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product Make sure you keep this guide for future reference Also be sure to follow all warnings and instructions marked on the product Use only the power cord supplied with the product and do not use the cord with any other equipment Use of other cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock Be sure your AC power cord meets the r
28. 4 User s Guide Printing 6 Select Print Settings from the pop up menu Printer EPSON XXXX gt Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size A4 r 210 by 297 mm Orientation Print Settings D Paper Source Auto Select Media Type plain papers Print Quality Normal Borderless Expansion Max _ Grayscale _ Mirror Image Cancel Select the appropriate Paper Source setting Select the appropriate Media Type setting gt Paper type settings from the printer driver on page 19 Select the appropriate Print Quality setting ga 0 N Note Ifyou are printing high density data on plain paper letterhead or preprinted paper select Standard Vivid to make your printout vivid Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper Click Print to start printing Canceling printing If you need to cancel printing follow the instructions in the appropriate section below Using the product button Press to cancel a print job in progress 35 User s Guide Printing For Windows Note You cannot cancel a print job that has been completely sent to the product In this case cancel the print job by using the product Access the EPSON Status Monitor 3 For Windows on page 81 Cl
29. 4 g m 17 Ib to 90 g m 24 Ib for plain paper Envelopes Size Envelope 10 4 1 8 x 9 1 2 in Envelope DL 110 x 220 mm Envelope C4 229 x 324 mm Envelope C6 114 x 162 mm Paper types Plain paper Weight 75 g m 20 Ib to 90 g m 24 Ib for Envelope 10 DL and C6 80 g m 21 Ib to 100 g m 26 Ib for Envelope C4 101 User s Guide Product Information Printable area Highlighted portions show printable area Single sheets Normal Borderless A B B C Envelopes A B B C oo Minimum margin Media type Single sheets Envelopes 10 DL C6 Envelop C4 A 3 0 mm 0 12 in 3 0 mm 0 12 in 3 0 mm 0 12 in B 3 0 mm 0 12 in 5 0 mm 0 20 in 5 0 mm 0 20 in c 3 0 mm 0 12 in 3 0 mm 0 12 in 3 0 mm 0 12 in 2 1 The recommended margin is 21 mm 2The recommended margin is 50 mm Note Depending on the type of paper print quality may decline in the top and bottom areas of the print or the area may be smeared 102 User s Guide Product Information Network interface specification Wi Fi Standard IEEE 802 11b g n Security WEP 64 128bit WPA PSK AES 2 Frequency Band 2 4 GHz Communication Mode Infrastructure Ad hoc Wi Fi Direct Ethernet Standard IEEE802 3i u IEEE802 3az Communication Mode Ethernet 100BASE TX 10BASE T Security Protocol SSL T
30. 96 COMO Pane sas cssiccsiesicsccessessradscsecessisdeassisseassiaceatszececesecatesenstansed 66 Product does not Print ssessessesssssssssssensensensassassassassssessesssssesssen 97 Mac OS Xicasssscicecietnssdeacosbleesisiecseiesteraaciaaasteetedteaassenameane 65 smeared Prints 93 95 Wit COWS E AEE aseoenaeoasste 65 SOLVING sessssssssssssscesesssssssssnsssnsnecnecensssnssnsssonsnnsnsenscesusnsnssansnnses 106 Product checking status sisissccestsaiaissetialssvsessendecshesaiss cvecssesiaavsetices Ei 81 P CLC AMATI Bc sschesss2cessesssevsccsessessadssedsousecavavedbeodsesusts betes csssdvescoessescostes 71 jE a E E E E E E E E 13 Pages per sheet printing sss sssssssssssessssesssssesrssssstesessnnresesenerensss 41 transporting f55 0sscesesssoseessceasstccosssecessnsscosssoscosnsccocsosecsaasvccsensoeiens 74 Paper Product settings Epson special paper ssssssssssssresrssrssesrestsresrssrsrssreresresrsresreseeres 16 accessing for Mac OS Koaseusieastiinasiieaiinaiieaineis 31 feedirig problems nannan 96 accessing for WindOWSssssimauriineunn n nE 30 a E E NEET AAE PAN EA E E ET 83 Push Button Setup WPS cssesessesseseesnesteseeeceeeeeassneseeneeseeeenees 49 Va iti g nisin aa 20 27 loading Capacity senina nis 16 printable area icccccccssiccccicssscctsveuscacswcouscastectazcactovcnscustovesecborseostn 102 R SPOCULGAUIOTIS seten an eE sesttnscadeninevadhsoeace 101 WHHL si ccssssnccestsvesesisecsensvecseasse sensvecs sensgensonsco
31. EPSON EXCEED YOUR VISION User s Guide User s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information herein The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko
32. Head 0 0 Using the Print Head Alignment utility for WiIndOWS soa ieee reet penia are Using the Print Head Alignment utility for Mac OS Xie aastat ak veka Cable ident ees Using the control panel Making Network Service Settings Sharing the Product for Printing Cleaning the Product 0000 Cleaning the exterior of the product Cleaning the interior of the product Replacing Maintenance Box Checking the maintenance box status Precautions on the maintenance box Replacing a maintenance box Transporting the Product Checking and Installing Your Software Checking the software installed on your COMPU 09 ane ea Te a aia aa E a Installing the software 000 Uninstalling Your Software For Windows 0000 eee eens For MacOSX 2 ee ee Error Indicators Error Messages on the Control Panel Troubleshooting for Printing Diagnosing the Problem Checking product status Paper Jams 6 04 08 4b amp i w hw oe eee ee meee Removing jammed paper from the rear cover Contents Removing jammed paper from inside the Produch sr ia ase Bodh oe ees RA Removing jammed paper from the paper 65 CASSETTES cs dnd ede lsie ee dee ge ak ee Ee Preventing paper jams
33. LS HTTPS Server Client IPPS 1 Complies with either IEEE 802 11b g n or IEEE 802 11b g depending on location of purchase 2Complies with WPA2 with support for WPA WPA2 Personal 3 You can use the product in a Wi Fi Direct and Simple AP mode even if you connect it to an Ethernet network 4The connected device should comply with IEEE802 3az Mechanical Dimensions Storage Width 567 mm 22 3 inches Depth 424 mm 16 7 inches Height 304 mm 12 0 inches Printing Width 567 mm 22 3 inches Depth 807 mm 31 8 inches Height 323 mm 12 7 inches Weight Approx 14 9 kg 32 8 Ib without the ink cartridges and the power cord With the output tray extension extended Electrical 100 240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz 103 User s Guide Product Information Rated current Power consumption with USB connection 0 7 to 0 4 A Printing Approx 22 W ISO IEC24712 Ready mode Approx 5 8 W Sleep mode Approx 1 5 W Power off Approx 0 3 W Note Check the label on the back of the product for its voltage Environmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH
34. Letterhead Letterhead Colored paper Color Recycled paper Recycled Thick paper Thick Paper Epson Bright White Ink Jet Paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Photo Paper Glossy Glossy Epson Matte Paper Heavyweight Matte Epson Photo Quality Ink Jet Paper Matte Envelopes Envelope 1 You can perform 2 sided printing with this paper Paper type settings from the printer driver The product automatically adjusts itself for the type of paper you select in your print settings That is why the paper type setting is so important It tells your product what kind of paper you are using and adjusts the ink coverage accordingly The table below lists the settings you should choose for your paper For this paper Printer driver paper type Plain paper plain papers Epson Bright White Ink Jet Paper plain papers Preprinted paper Preprinted Letterhead Letterhead 19 User s Guide Paper and Media Handling For this paper Printer driver paper type Colored paper Color Recycled paper Recycled Epson Ultra Glossy Photo Paper Epson Ultra Glossy Epson Premium Glossy Photo Paper Epson Premium Glossy Epson Premium Semigloss Photo Paper Epson Premium Semigloss Epson Photo Paper Glossy Photo Paper Glos
35. Permit temporary black printing Select ARRI Applications gt System Preferences gt Print amp Fax or Print amp Scan gt Options amp Supplies gt Driver Then select On as the Permit temporary black printing Choose the following Status Name Sent Completed Printing document pdf Today 9 00 Note If the error stating that a color ink cartridge is expended originates with another computer on the network you may need to cancel the print job at the product For Mac OS X 10 8 Click the button and ifan error message appears click OK Follow the steps bellow to reprint the document with black ink 000 EPSON XXXXX 1 Job Ot Pause Settings Color cartridge s need to be rep place the expended cartridge s readme aaa ES SS ES ES ES ES ES SE SB ES SB ES SBS SB EY 59 User s Guide ARON OS ng Replacing Ink Cartridges Open System Preferences click Print amp Scan Mac OS X 10 8 or 10 7 or Print amp Fax Mac OS X 10 6 or 10 5 and select the product from the Printers list Next click Options amp Supplies and then Driver Select On for Permit temporary black printing Load plain paper or envelope Access the Print dialog box Accessing the printer driver for Mac OS X on page 31 Click the Show Details button for Mac OS X 10 7 or the W button for Mac OS X 10 6 or 10 5 to extend this dialog box Select the product you are using as the Printer setting and t
36. S X if you have selected Normal Vivid as Print Quality in your printer driver s Print Settings from the pop up menu change it to Normal Incorrect or missing colors 11 For Windows clear the Grayscale setting in the Main window in your printer driver For Mac OS X clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver 92 User s Guide Troubleshooting for Printing Adjust the color settings in your application or in your printer driver settings For Windows check the More Options window For Mac OS X check the Color Options dialog box from the Print dialog box Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 65 If you have just replaced an ink cartridge make sure the date on the box Ifyou have not used the product fora long time Epson recommends replacing the ink cartridges Replacing an ink cartridge on page 61 Try to use genuine Epson ink cartridges and paper recommended by Epson Blurry or smeared print m m Try to use genuine Epson ink cartridges and paper recommended by Epson Make sure the productis ona flat stable surface that extends beyond the base in all directions The product will not operate properly if it is tilted Make sure your paper is not damaged dirty or too old Make sure your paper is dry and the printable s
37. S ss abcd teas eavz asus Eer ETE ssn ETE 93 Google Cloud Print ServiCES ss sssssersrerreresresresreressssssssisssissssisreserse 49 C Google Cloud Print Status cccssssesssesseseessesseeseesseeseenssesses 47 Canceling printing Mac OS X H WA DO WS AAAA E AE E EE E T Check Paper Widths sicscessis cossteiseoresasavesensuscvvarscopcesccasssecsapnvensony 49 Head cleaning Cleaning Control paneliai nisnin 68 Pita dsc csceescessecveessecveedssossasiuossestsavcessdavensosssuesdeestectssousiveontd 66 vine OS Kensersesererereeeernsnsernreseenesneeneeneeneenesneeereneenennte S Color probleins scrsssssneesnosnesvvssisicesioesientsteinsinttvntevenosnassnneen 92 Window vverecneenerneennesneunecanennecneunenneanenneanenneneent 67 Common Settings ceccessesseseesessessesseesssesseessessssesesseessensesseeseeseenss 48 Header Footer primting ssessssssssssesssessneeeeeeneennee Configuration Status Sheet csccsesssesssessesseessecsseesseeseesseeesees 47 Help Co iiiectigi T O toica eect eee cde th eels sect 49 Epson Serco Si DU imate aaa cae ce 106 Contacting EpsOn c csssssseseseseeesseseesesesesesseanesesesseeseaneanenes 106 Horizontal Alignment ssssssunensneuewssnssetunananesneene a Copyright 2 Horizontal bandit g sssssnssnrsrissiirrnreninna 92 D l Date Time sccccccsccccccosssesecccssssesecscssesiescesstsececssstticcecsssttesecssttstececessteee 48 Cea o C T 15 Date Time Settings cin iccaiiaeiayetivactdenediiatielaydatiy abayitiae 48 Incor
38. You can check the ink cartridge status using EPSON Status Monitor Follow the steps below 1 Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 31 55 User s Guide Replacing Ink Cartridges Click the EPSON Status Monitor icon The EPSON Status Monitor appears 000 Epson Printer Utility 4 k Buy Epson Ink EPSON epson xxx bi EPSON Status Monitor Black Magenta Yellow Cyan Ink Levels Maintenance Box Service Life XXXX Update Note 1 The graphic displays the ink cartridge status when EPSON Status Monitor was first opened To update the ink cartridge status click Update D The ink levels displayed are an approximate indication Using the control panel Enter Menu from the Home screen Select Ink Levels Note 1 The ink levels displayed are an approximate indication D The status icon on the right of the LCD screen indicates the status of the maintenance box 56 User s Guide Replacing Ink Cartridges Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color inkis expended and black ink still remains you can continue printing for a short time using only blackink However you should replace the expended ink cartridge s as soon as possible See the following section to continue printing temporarily with black ink Note The actual amount of time will vary depending on th
39. an the LCD screen or touchscreen Do not use liquid or chemical cleaners L The exterior cover of the LCD screen could break if it receives a heavy impact Contact your dealer if the panel surface chips or cracks and do not touch or attempt to remove the broken pieces Handling ink cartridges We will provide ink related safety instructions and product advice warnings in the linked section before Replacing Ink Cartridges section Replacing Ink Cartridges on page 52 12 User s Guide Getting to Know Your Product Getting to Know Your Product Product Parts a Edge guides b Rear paper feed slot a Control panel d Output tray e Output tray extension f Stopper g Edge guides h Paper cassette i Paper cassette cover a Printer cover b Paper cassette 1 Paper cassette 2 13 User s Guide Getting to Know Your Product d Print head under the ink cartridge holder e Ink cartridge holder f Ink cartridge cover f M x an a Maintenance box b Rear cover 1 CG Rear cover 2 d AC inlet e LAN port f USB connector Guide to the Control Panel Paper Setup Error Data Og a b c d e f Q Buttons Lights Function Turns the product on or off The power light turns on when the product is on a Flashes wh
40. aper Type plain papers or Envelope Color Grayscale Borderless Not Selected To print with other settings please replace the expended cartridge s Note If the error stating that a color ink cartridge is expended originates with another computer on the network you may need to cancel the print job at the product Load plain paper or envelope Access the printer settings Accessing the printer driver for Windows on page 30 Click the Main tab and make suitable settings Select plain papers or Envelope as the Paper Type setting Select the Grayscale as the Color setting Click OK to close the printer settings window SOS amp 58 User s Guide 8 Print your file Replacing Ink Cartridges EPSON Status Monitor 3 is displayed on your computer screen again Click Print in Black to print with black ink For Mac OS X Follow the steps below to continue printing temporarily with black ink If printing can not be resumed click the product icon in the Dock If an error message is displayed prompting you to cancel the print job click Delete and follow the steps below to reprint the document with black ink e00 XXXXXXX Series 1 Job 0 OB Hold Job Info Pause Printer Supply Levels Printer Setup Printing document pdf 5 Color cartridge s need to be replaced You can delete the print job and reprint in black Sees printing using the following conditions Select
41. bility of borderless printing vary by paper as shown below 16 User s Guide Paper and Media Handling Loading capacity sheets or height Media Type Size Bordeness she ied paper paper rear paper printing printing cassette 1 cassette 2 feed slot Plain paper 2 A3 27 5 mm 27 5 mm 3 y B4 27 5 mm 3 27 5 mm 3 v Legal 27 5 mm 3 27 5 mm 3 v Letter 27 5 mm 3 27 5 mm 3 v A4 27 5 mm 3 27 5 mm 3 v B5 27 5 mm 3 27 5 mm 3 v A5 27 5 mm 3 v A6 27 5 mm 3 User defined 1 1 v Thick paper A3 i s 7 B4 M Legal Letter A4 B5 A5 A6 User defined Envelope 10 10 DL 10 C6 10 C4 10 2 Epson Bright A4 200 3 200 3 v White Ink Jet Paper Epson Photo A3 80 Quality Ink Jet Paper A3 80 A4 80 17 User s Guide Paper and Media Handling Loading capacity sheets or height f Borderless 2 sided Mediatype Size paper paper rear paper printing printing cassette 1 cassette 2 feed slot Epson Matte A3 20 y gt Paper Heavyweight A3 20 y A4 20 J 2 Epson Premium A3 20 E y Glossy Photo Paper A3 20 s A4 20 y 10x15cm 4x6 20 FA in 13x18cm 5x7 20 v in 16 9 wide size 20 v 102 x 181 mm Epson Premium A3 20 s v Semiglo
42. ccveadpeidentevieciovniehcorcndtatonie 82 ea 38 E E T E E E AA ee eg 47 SHOFLCU EH sisdesvassisss a E E R ARARE 38 Maintenance 0D A 72 tEXt iisssscrsisscsssisssssssssisssssessssssssessssnssssissssssresssoatissas ssi ras sss kriss ine 32 Managing print jobs Problems A E A O E eth E E E EE 81 Dandin givsscsscssssscseasscissscsnoencestesscscsasssesenduzensscesenssseoreserdersnzsisoseessce 92 Manual feed asns nanani ninnan reana inia 27 blank pages svscsssesnsesnssnstenneeineesneesnneesnsetnnseinnenntnnet 95 Margins blurry Prints 20 25 sccssucssscnsessancessctotedesnsuessossstesstanens nsczeesanenastniontes 93 probleris naiaiae ai 94 contacting EpSON ssssssesesssrrerrriestsertststsererestseseresestsererrt ettet 106 E E T E E A 95 iagnosing sesssesseeseesststmsemeeinensenneinetnstintinstnetnneints 80 Misalignment issiru rra 92 incorrect Characters sssesssesssesssesseeseeneeteseeeseneeneetees 94 Multiple pages per sheet e sasssssssssssssessssssstesessssesisstsnesetnsste 41 INCOTTECE COLOTS asi E E EE EEs 92 MATES eiert iine ire Te T TE a R Eai 94 Mirr MaA Eseries e Ea E Ea e einer SEEE PEE EEEO EEEE EVET 95 N Paper feeding cses cvcccsicscsesssscessssseussesetessdestessesanasscesesveseasnssveesvecsis 96 paper jams 83 Network Status c ecscsesssseessssnesseeseesseeseesseessesseessessesseeesessesneeseens 47 print 80 Nozzle Check icsssssscssacscsssusscestcascssccavcsvacnsessssusesdgivscossouasoacesvssaioverasnane 65 print speed 00
43. ct settings for Mac OS X Access the Print dialog box Accessing the printer driver for Mac OS X on page 31 Make the appropriate settings in the Two sided Printing Settings pane Check the other settings and print Note If you are printing high density data such as photos or graphs we recommend adjusting Print Density and Increased Ink Drying Time settings manually Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver Note This feature may not be available at some settings 40 User s Guide Printing Product settings for Windows Access the printer settings Accessing the printer driver for Windows on page 30 Select Reduce Enlarge Document and Fit to Page in the More Options tab and then select the size of the paper you are using from Output Paper Note If you want to print a reduced image with centering select Center Check the other settings and print Product settings for Mac OS X Access the Print dialog box Accessing the printer driver for Mac OS X on page 31 Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired paper size from the pop up menu Check the other settings and print Pages per Sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper
44. ct some distance you need to prepare it for transportation in its original box or one of a similar size 3 Important D When storing or transporting the product avoid tilting it placing it vertically or turning it upside down otherwise ink may leak LI Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Make sure the product is off Open the printer cover Make sure the print head is in the home position on the right 74 User s Guide Maintaining Your Product and Software 4 Secure the ink cartridge holder to the case with tape as shown Close the printer cover Unplug its power code and disconnect all other cables from the product Remove all paper from the rear paper feed slot Close the rear paper feed slot and the output tray Remove all paper from the paper cassette and re insert the cassette into the product A O O N Ag 0 Repack the product in its box using the protective materials that came with it Note Keep the product level during transport Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User s Guide you need to install the following software _1 Epson Driver and Utilities L Epson Easy Photo Print Follow the steps below to check that the software is installed on your computer 75 U
45. dd the icon gt From the shortcut icon on the taskbar on page 31 68 User s Guide Maintaining Your Product and Software Follow the on screen instructions to align the print head Using the Print Head Alignment utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility g Make sure that no warnings or errors are indicated in the control panel Make sure A4 size paper is loaded in the paper cassette 1 Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 31 Click the Print Head Alignment icon Follow the on screen instructions to align the print head Using the control panel Follow the steps below to align the print head using the product control panel OOS i g Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette 1 Enter Menu from the Home screen Select Maintenance Select Print Head Alignment Select Vertical Alignment or Horizontal Alignment and then follow the on screen instructions to print an alignment pattern Note If your printouts look blurry or vertical ruled lines appear misaligned select Vertical Alignment Ifyou see horizontal banding at regular intervals select Horizontal Alignment 69 User s Guide Maintaining Your Product and Software 7 When you selected Vertical Alignment find the mos
46. ding Paper into the Paper Cassette on page 20 Loading Envelopes into the Paper Cassette on page 24 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 27 1 IfDraftis selected in Qualityin the Main window in your printer driver for Windows or in Print Quality in Print Settings for Mac OS X select another setting Inverted image 11 For Windows clear the Mirror Image check box from the More Options window of your printer driver or turn off the Mirror Image setting in your application For Mac OSX clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver or turn off the Mirror Image setting in your application D Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 Blank pages print 11 Make sure the printer driver settings are appropriate for the paper size you are using For Windows check the Main window For Mac OS X check the Page Setup dialog box or Print dialog box 11 For Windows check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver For Mac OS X select On from the Skip Blank Page To display the Skip Blank Page click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Options amp Supplies and then Driver D
47. duct by using the buttons Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette Right click the product icon on the taskbar then select Nozzle Check If the product icon does not appear refer to the following section to add the icon gt From the shortcut icon on the taskbar on page 31 4 Follow the on screen instructions Using the Nozzle Check utility for Mac OS X Follow the steps below to use the Nozzle Check utility Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 31 Click the Nozzle Check icon Follow the on screen instructions DS g 65 User s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel Make sure that no warnings or errors are indicated in the control panel Make sure that A4 size paper is loaded in the paper cassette Enter Menu from the Home screen Select Maintenance Select Print Head Nozzle Check and then follow the instructions on the LCD screen to print a nozzle check pattern Below are two sample nozzle check pattern
48. dusosnvecsanecousenssebionssdveseetee 102 A Epson Easy Photo Piititss cccsscsscccecestisesccitbeedescctsevsecbeccedbceacchactesndenatadee 37 A4 Letter Auto Switching erase SIOE A EEA OE EAEN 48 paper sseessesssesssssseseessereesrseseessenseencereesrernseseseseeneennereerrseseesssesseeseee 16 AG iil T T A AEA A ee cc 47 Epson ConN Gt siiiu issin seeiis 7 Admin Seth gS ni 47 Epson Connect Services sssssssssseesssseseeussssesmessstenuesseeennseeen 49 Administrator settings ssscssssessseessesesseesssteesneesesseeesneesseeees 45 Epson Connect Status sssssssesssssessseeensseeenesseensnssseeen 47 Advaraced Setup scssssssosanssosensencdcssonanseocanseosacsbceaccacesccaveaceacesasavesacaven 49 Error ME SSAQES ssccesseseeseseseesseesneseseeseseesescsnesesneseseesescsneseseeneseenes 79 Aligning print Tea lk teapersavsenresyesvenaniasasnvescsentecssieancrnaseniesnstiel 68 Error Notices issscscsicosassccesessssssassccssosessessnsedessesdeassoessonsvss saan dsoossbscesess 48 Anti Copy Pattern printing ccessecsseesseecseessseesneeseenseessens 42 Er nore Auto Error SOLVE occeccceccoccccccoccoscceccoscceccccccescssccecccecceccesccecesscseccsecees 48 PUI E EE E 80 Auto Select Settings nsn aE EREE ENS 48 F B np Fit to page Printing cccssssscsereseseeseeesesesneessesesensseeneseensseensees 40 IETA IDON AA PEER EE EE E AE E E ET 92 Blank pa sesesccsseccciecsssasaes aasessstescesdeavsessenccunsavequvasnesyenincossunetastuncevntas 95 G PBN y PIA
49. e Please contact Epson Support Contact Epson or an authorized Epson service provider to replace the ink pad It is not a user serviceable part Invalid IP address and subnet mask Refer the online Network Guide Recovery Mode The firmware update has failed You will need to re attempt the firmware update Ready a USB cable and visit your local Epson website for further instructions gt Where To Get Help on page 106 In some print cycles a very small amount of surplus ink may be collected in the ink pad To prevent ink leakage from the pad the product is designed to stop printing when the pad has reached its limit Whether and how often this is required will vary according to the number of pages you print using the borderless print option The need for replacement of the pad does not mean that your product has ceased to operate in accordance with its specifications The product will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider The Epson warranty does not cover the cost of this replacement 79 User s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps first diagnose the problem then apply likely solutions until the problem is fixed The information that you need to diagnose and solve most common problems is provided by on
50. e cover back on 23 User s Guide Paper and Media Handling 8 Keep the cassette flat and slowly and carefully reinsert it all the way into the product Note When you insert the paper cassette the screen for making paper size and paper type settings is automatically displayed Make sure the paper settings match the paper you have loaded 9 Slide out the output tray and raise the stopper Note D Ifyou want to print on commercially available pre punched paper see Loading Paper and Envelopes into the Rear Paper Feed Slot on page 27 1 Leave enough space in front of the product for the paper to be fully ejected T Do not remove or insert the paper cassette while the product is operating Loading Envelopes into the Paper Cassette Follow these steps to load envelopes 24 User s Guide Paper and Media Handling Pull the paper cassette 1 all the way out Remove the cover Note Make sure the number of envelopes does not exceed the limit Selecting Paper on page 16 25 User s Guide Paper and Media Handling Slide the edge guides to the edges of the envelopes and check that the envelopes are not sticking out from the end of the cassette Note Even if you do not feel a click slide the edge guides to the edges of the envelopes 6 Put the paper cassette cover back on Note When you insert the paper cassette the scr
51. e maintenance box status The maintenance box status is shown in the same screen of the ink cartridge status You can check the status from the printer software or the control panel gt Checking the Ink Cartridge Status on page 54 Precautions on the maintenance box Read all of the instructions in this section before replacing the maintenance box Epson recommends the use ofa genuine Epson maintenance box The use ofa non genuine maintenance box may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Epson cannot guarantee the quality or reliability of a non genuine maintenance box Do not dismantle the maintenance box Do not touch the green chip on the side of the maintenance box Keep out of reach of children and do not drink the ink Do not tilt the used maintenance box until it is placed in the plastic bag provided Do not reuse a maintenance box which has been removed and left detached for a long period Keep the maintenance box away from direct sunlight In some print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the product is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit Whether and how often this is required will vary according to the number of pages you print the type of material that you print and the n
52. e usage conditions images printed print settings and frequency of use For Windows Note for Windows This function is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box Follow the steps below to continue printing temporarily with black ink 57 User s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job click Cancel or Cancel Print to cancel your print job Color cartridge s need to be replaced Black printing is temporarily available XXXXX JOOY2OOC XXXXX JOOYOOC XXXXX XOKOXYOOK Epson recommends the genuine Epson cartridges listed above Click Replace Cartridge for ink cartridge replacement instructions or click Close to see Status Monitor You can cancel the job and reprint in black ink using the following settings Paper Type plain papers or Envelope Color Grayscale Borderless Not Selected If Cancel is not displayed cancel the print job from the control panel on the product You can temporarily continue printing To print with other settings replace the expended cartridge s nen The settings you selected are not available Black printing is temporarily available using the following settings P
53. een If you do not want to display this screen first access the printer driver and then click the Maintenance tab and then Monitoring Preferences On the Monitoring Preferences screen clear the See Low Ink Reminder alerts check box 54 User s Guide Replacing Ink Cartridges To check the ink cartridge status do one of the following _1 Open the printer driver click the Main tab and then click the Ink Levels button L Double click the product shortcut icon on your Windows taskbar To add a shortcut icon to the taskbar see the following section gt From the shortcut icon on the taskbar on page 31 1 Open the printer driver click the Maintenance tab then click the EPSON Status Monitor 3 button A graphic displays the ink cartridge status tus Monit EPSON Sta EPSON It is ready to print a f Technical Support Ink Levels Black Cyan Magenta Yellow XXXX XXXX XXXX XXXX Information Maintenance Box Service Life XXXX Note 1 IfEPSON Status Monitor 3 does not appear access the printer driver and click the Maintenance tab and then the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 1 Depending on current settings the simplified status monitor may be displayed Click the Details button to display the window above d The ink levels displayed are an approximate indication For Mac OS X
54. een for making paper size and paper type settings is automatically displayed Make sure the paper settings match the paper you have loaded 26 User s Guide Paper and Media Handling 8 Slide out the output tray and raise the stopper Note D The thickness of envelopes and their ability to fold vary widely If the total thickness of the stack of envelopes exceeds 10mm press down on the envelopes to flatten them before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time 1 Do not use envelopes that are curled or folded I Flatten the envelope and the flaps before loading Gj ea 1 Flatten the leading edge of the envelope before loading E Avoid using envelopes that are too thin as they may curl during printing Align the edges of the envelopes before loading Loading Paper and Envelopes into the Rear Paper Feed Slot Follow the steps below to load paper and envelopes into the rear paper feed slot Note 1 Send your job before loading paper into the rear paper feed slot 1 Load paper in the rear paper feed slot when the product is not operating 27 User s Guide Paper and Media Handling Slide out the output tray and raise the stopper While holding only one sheet of paper with the printable side face up at the center of the rear paper feed slot slide the edge guides until
55. elect Control Panel and then select Printers and Faxes from the Printers and Other Hardware category Windows 8 7 Server 2008 and Server 2012 Right click on the product or press and hold the product select Printer properties Optional Settings and then select the Driver Settings button Windows Vista and Server 2008 Right click the icon for your product click Optional Settings and then click the Driver Settings button Windows XP and Server 2003 Right click the icon for your product click Optional Settings and then click the Driver Settings button 45 User s Guide Printing Make the appropriate settings For more details about each setting see the online help Click OK 46 User s Guide Menu List of Control Panel Menu List of Control Panel The table below shows the functions and settings available from the Menu on the control panel See the following section for details on the Wi Fi Setup displayed on the Home screen s gt System Administration Settings on page 48 Menu Settings Description Ink Levels Checks the status of ink cartridges and the maintenance box Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged Print Head Cleaning Cleans the print head to clear clogged nozzles Ink Cartridge s Replaces the ink cartridges Replacement Print Head Alignment Vertical Alignment Corrects vertical gaps in a printou
56. elevant local safety standard Never disassemble modify or attempt to repair the power cord plug printer unit or options by yourself except as specifically explained in the product s guides Unplug the product and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the product the product has been dropped or the casing damaged the product does not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the product near a wall outlet where the plug can be easily unplugged Do not place or store the product outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the product and not to handle the product with wet hands Keep this product at least 22 cm away from cardiac pacemakers Radio waves from this product may adversely affect the operation of cardiac pacemakers If the LCD screen is damaged contact your dealer If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately User s Guide Important Instructions 1 The product is heavy and sh
57. en the product is printing replacing an ink cartridge charging ink or cleaning the print head b D Vv Press this to select the size and type of paper you loaded in the cassette 14 User s Guide Getting to Know Your Product Buttons Lights Function Error The orange light on the left turns on or flashes when an error occurs c Dati The blue light on the right flashes while the product is processing data It stays on when there are print jobs waiting to be processed d LCD screen displays menus X Cancels returns to the previous menu f lt a gt Vv OK Press lt A P Y to select menus Press OK to confirm your selection and go to next screen g Stops the current operation Icons The following icons are displayed on the control panel depending on the product s status Icons Description Indicates that there is no Ethernet connection Indicates that an Ethernet connection has been established Indicates that a Wi Fi network error has occurred or the product is searching for a connection Indicates that a Wi Fi connection has been established The number of bars indicates the T connection s signal strength a Indicates that an Ad Hoc connection has been established hd a Indicates that a Wi Fi Direct mode connection has been established TO ama Indicates that Simple AP mode connection has been established AF ec
58. enian eaaa ES r S ER 65 TAM Gua Sessa sssscissicccs cseccisssiecntsosissseienntsesciasssconssesciassteonssoscseseisontsaienest 48 Cheaminganssvsvsssssssensssnsensnenersernnesnneneeenenenssnnnnsneee 66 LGD COM AStE ccscsesctsssscsesvesessssesascsnssastorapesvesssacesearenssostascapedensctet 48 Print Head Alignment wsssarscssmemseeusrssrmensensmenernmenne 47 ESTRO T I A A AE A E E E 49 Print Head Cleaming vsvevmsmssemrmeesumsrsnesusarnemenersnensne Left Offset if Backstein 49 Print Head Nozzle Cheche svsssssssesvssssssnsnenasnuenenenenen i Lights Print quality HASHIM Gs iienaa niaii oes 98 STOMA ss stetssentbnenhcizainsandbithsstntastobstzsvensentteetotte an Loading Print speed ENVELOPES saccoisesiscsscsecennssccosnsvecensstecssssvccestsscossestteavesscasnesatesbesisensens 24 SLRS TIN eee ares ect a eceeccper inane rae A EI I e EE E E E EE 16 20 27 Print Status Sheet ee Lock Settings scccssscsesisscssssezessesscepsnsssessosscssessesbessecs access salons socestessesnved 47 Printable area specifications ae Printer Settings scesisssssiessscstavesesesceseadvesevsssssevesvesetaossscvstgsedeansssststs 48 Printing M D261 E EER E E 38 canceling 35 Mac OSX HEO PALS sss svzessaseserseestasscessens esenddesonnsssvessetsssdsauestversvesettncdssanccesaes 40 accessing printer SEttiNYS eccseecsesecsneeesneeeseeesutecsseessneerseeees 31 multiple pages per Sheet sseseseeeseneseeseeineeineeineetnetnetes 4l checking product SHAAN assaveccdnevssva
59. f children L Be careful when you handle used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems continue after a thorough flushing see a doctor immediately If ink gets into your mouth spit it out immediately and see a doctor right away 1 Do not remove or tear the label on the cartridge this can cause leakage LJ Do not remove the transparent seal from the bottom of the cartridge otherwise the cartridge may become unusable 11 Do not disassemble or remodel the ink cartridge otherwise you may not be able to print normally 52 User s Guide Replacing Ink Cartridges Do not touch the green chip or the small window on the side of the cartridge Doing so may prevent normal operation and printing Do not leave the product with the ink cartridges removed or do not turn off the product during cartridge replacement Otherwise ink remaining in the print head nozzles will dry out and you may not be able to print Precautions on ink cartridge replacement Read all of the instructions in this section before replacing the ink cartridges Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage tha
60. gged in 1 Make sure that your outlet works and is not controlled by a wall switch or timer The control panel or lights are on L Turn off the product and computer Make sure the product s interface cable is securely plugged in L Ifyou are using the USB interface make sure your cable meets the USB or Hi Speed USB standards 97 User s Guide Troubleshooting for Printing 11 Ifyou are connecting the product to your computer via a USB hub connect the product to the first tier hub from your computer Ifthe printer driver is still not recognized on your computer try to directly connect the product to your computer without the USB hub L Ifyou are connecting the product to your computer via a USB hub make sure the USB hub device is recognized by your computer LI Ifyouare trying to print a large image your computer may not have enough memory Try reducing the resolution of your image or printing the image at a smaller size You may need to install more memory in your computer L Users of Windows can clear any stalled print jobs from the Windows Spooler Canceling printing on page 35 J Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 An ink error is indicated after you replace the cartridge Open the printer cover Make sure the ink cartridge holder is at the ink cartridge replacement position Note If the ink cartridge holder is at the far ri
61. ght position select the menu as shown below Menu gt Maintenance gt Ink Cartridge s Replacement Open the ink cartridge cover Remove and reinsert the ink cartridge and then continue with the ink cartridge installation 98 User s Guide Troubleshooting for Printing 4 Close the ink cartridge cover firmly Close the printer cover Other Problem Printing plain papers quietly When plain paper is selected for the paper type in the printer driver try choosing Quiet Mode for quieter operations This will reduce the print speed For Windows select On as Quiet Mode in the Main tab of your printer driver For Mac OS X select On from the Quiet Mode To display the Quiet Mode click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 your product in the Printers list box Options amp Supplies and then Driver Rear paper feed slot is removed When the rear paper feed slot is removed reattach it by holding vertically shown as below 99 User s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Vista 32 bit 64 bit XP SP1 or higher 32 bit or XP Professional x64 Edition Server 2012 Server 2008 R2 Server 2008 and Server 2003 Hi Speed USB For Mac OS X System PC In
62. he online Network Guide Connection Check You can check the network connection status and print the report If there is any problem with the connection the report helps you find the solution Advanced Setup For details on the setting items see the online Network Guide Epson Connect Services Google Cloud Print Services Using Epson Connect Service on page 7 Universal Print Settings These settings are available when printing data without the printer driver Top Offset Left Offset Adjusts the top or left margin Top Offset in Back Left Offset in Back Adjusts the top or left margin for the back of the page when performing double sided printing Check Paper Width Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are wrong but may reduce the printing speed Dry Time Select the drying time when performing double sided printing Skip Blank Page Select On to skip blank pages automatically Eco Mode You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Select On to enable all the following Eco Mode functions Sleep Timer Specify the length of the time until the LCD panel turns black Power Off Timer Specify the length of the
63. hen make suitable settings Select Print Settings from the pop up menu Select plain papers or Envelope as the Media Type setting Select the Grayscale check box Click Print to close the Print dialog box Conserving Black Ink When the Cartridge Is Low For Windows Only Note for Windows This function is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 60 User s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink It appears only when plain papers is selected as the paper type and Standard is selected as the Quality EPSON Status Monitor 3 Black ink is low You can extend black ink cartridge life by printing with a mixture of other colors to create composite black Do you want to do this for the current print job l Disable this feature The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black L Click the Yes button to use a mixture of color inks to create black You will see the same window the next time you print a similar job L Click the No button to continue using the remaining black ink for the job you
64. ick the Print Queue button The Windows Spooler appears Right click on the job you want to cancel and then select Cancel For Mac OS X Follow the steps below to cancel a print job Note Ifyou have sent a print job from a Mac OS X 10 6 or 10 5 8 through the network you may not be able to cancel printing from the computer Press on the product s control panel to cancel a print job To solve this problem see the online Network Guide Click your product icon in the Dock In the Document Name list select the document which is printing Click the Delete button to cancel the print job e000 EPSON XXXX 1 Job 0 v D amp Delete f Hold Job info Pause Printer Supply Levels Printer Setup Printing Untitled E Copy 49 of 100 Page 1 of 1 Sheet 49 of 100 36 User s Guide Printing For Mac OS X 10 8 Click the button to cancel the print job 000 EPSON XXXXXX 1 Job os A Pause Settings Scanner Untitled RK BBSBRSSSRSRSSBSRSRSSESESESESE POF Print m rint Other Options Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper The step by step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings Using the Quick Print function you can perform one click printing with the settings you make Starting Epson Easy Photo Print
65. ide the whiter or glossier side is face up in the rear paper feed slot Make sure your paper is dry and the printable side the whiter or glossier side is face down in the paper cassette If the paper is curled toward the printable side flatten it or curl it slightly in the opposite direction Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 16 Remove each sheet from the output tray as it is printed Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish To handle your prints follow the instructions of the paper Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 65 Run the Print Head Alignment utility Aligning the Print Head on page 68 From the product s control panel select the menu as shown below Menu gt Maintenance gt Thick Paper gt On For Windows select Thick paper and envelopes from Extended Settings in your printer driver s Maintenance tab For Mac OS X 10 5 8 select On from the Thick paper and envelopes To display the Thick Paper and Envelopes click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Optio
66. if the printout is blurry or the color is incorrect or missing D When ink is low you may not be able to clean the print head When ink is expended you cannot clean the print head Replace the appropriate ink cartridge first D If print quality does not improve make sure you selected the appropriate color according to the nozzle check result T If print quality has not improved after repeating this procedure about four times turn the product off and wait for at least six hours Then run the nozzle check again and repeat the head cleaning if necessary If print quality has still not improved contact Epson support D To maintain print quality we recommend printing a few pages on a regular basis Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility Make sure that no warnings or errors are indicated in the control panel Right click the product icon on the taskbar then select Head Cleaning If the product icon does not appear refer to the following section to add the icon gt From the shortcut icon on the taskbar on page 31 Follow the on screen instructions Using the Head Cleaning utility for Mac OS X Follow the steps below to clean the print head using the Head Cleaning utility Make sure that no warnings or errors are indicated in the control panel Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page
67. ing for Windows Administrator Settings for Printer Driver for Windows Only 0 0 0 0 0 e eee eee Menu List of Control Panel System Administration Settings Ink Cartridge and Consumable Information Ink Cartridges ce eee ee eee ewes es Maintenance Box 0 0 0 cee eee ee Replacing Ink Cartridges Ink Cartridge Safety Instructions Precautions and Specifications 2 2 0 0 00 0000 ee eee Safety instructions 0 000000 Precautions on ink cartridge replacement Ink Cartridge Specifications Checking the Ink Cartridge Status For Windows 00 000 t eee ee eee For Mac OS X ssaa eee Using the control panel Temporary Printing with Black Ink When Color Ink Cartridges are Expended For Windows 0000 cee eens For MacOSX ee ee ne Conserving Black Ink When the Cartridge Is Low For Windows Only 0 000 Replacing an ink cartridge 000 User s Guide Maintaining Your Product and Software Checking the Print Head Nozzles Using the Nozzle Check utility for Windows Using the Nozzle Check utility for Mac OS X Using the control panel Cleaning the Print Head 0 Using the Head Cleaning utility for Windows Using the Head Cleaning utility for Mac OS X Using the control panel Aligning the Print
68. late F Reverse Order Quiet Mode off a Show Settings _ Show Settings _ E Print Preview E Job Arranger Lite Reset Defaults Ink Levels eejo nisa 32 Use OS nag r s Guide Printing Click the Main tab Select the appropriate Paper Source setting Select the appropriate Document Size setting You can also define a custom paper size For details see the online help Check Borderless to print borderless photos gt Selecting Paper on page 16 If you want to control the amount of the image that extends beyond the edges of the paper click the Settings button select Auto Expand as the Method of Enlargement and then adjust the Amount of Enlargement slider Select Portrait tall or Landscape wide to change the orientation of your print Note Select Landscape when printing on envelopes Select the appropriate Paper Type setting gt Paper type settings from the printer driver on page 19 Note Print quality is automatically adjusted for the selected Paper Type Select the appropriate Quality setting Note If you are printing high density data on plain paper letterhead or preprinted paper select Standard Vivid to make your printout vivid Click OK to close the printer settings window Note To make changes to advanced settings refer to the relevant section Print your file Basic product set
69. line problem solving the control panel or the status monitor Refer to the appropriate section below If you have a specific problem relating to print quality a printing problem not related to print quality or a paper feeding problem or if the product does not print at all refer to the appropriate section To solve a problem you may need to cancel printing Canceling printing on page 35 80 User s Guide Troubleshooting for Printing Checking product status If a problem occurs while printing an error message will appear in the status monitor window When you need to replace an ink cartridge or a maintenance box click the How To button on the window and the status monitor will lead you step by step through the cartridge or the maintenance box replacement procedure For Windows There are two ways to access EPSON Status Monitor 3 1 Double click the product shortcut icon on your Windows taskbar To add a shortcut icon to the taskbar see the following section gt From the shortcut icon on the taskbar on page 31 L Open the printer driver click the Maintenance tab then click the EPSON Status Monitor 3 button When you access EPSON Status Monitor 3 the following window appears E EPSON Itis ready to print a Re Technical Support Ink Levels XXXX XXXX XXXX XXXX Black Cyan Magenta Yellow Information Maintenance Box Service Life XXXX Note 1 If EPSON Stat
70. nassceosdeschosdes dnasbee 97 Reducing page Size sssseesusseeesssseessussseeunsseesnsesssusssseninnseen 40 Paper Guide Cleaning anisi eene manatees R 47 Remove Paper 47 Paper Setupscssssscsesscsscasssscsssesasvavssosesssscsessoccesssasenssessessesscvusvessesosnsness 47 Replacing ink cartridges 61 Paper Size Notice sessccsssssesssessscicevesiansssizesssicsesestecdessecovendenssvacossers 48 Resizing pages 40 Paper Source SNO giei 48 Restore Default Settings sssssssseussseseeessseesessssssnuasseniunn 50 Paper Type Notices ssi Sicsvetiessessess E ass ONE 48 PC Connection via USB cscssssssssseesssensseeesesensnensesesnneeseee 48 Photo S SOINEET E EE E A ET 37 PIN Code Setup WPS ssssssssssssssssssssesssssssusssssssssussssunsassnset 49 Safety information ssssseisssssessvesssocsdesdssseadssssousseseidesdessesisesasdssesscdssanc es 9 Power Off Timmer ccccccccccccecccecccecsececcccscsececcecececcerseceseeceseeseceesece 48 49 Scroll Speed he Gas euic esas db evedse es soesd coseecuewaeceecesdeeueesedeb es soecvesssedveeseecbsenscenees 48 Print head S a o P sosviess 106 109 User s Guide Index Short Grain Paper essien a REN 94 Skip Blank P gens a 49 Sleep Timer seee Mh hadi E E E E ES 48 49 Smeared Prints seients setnie psies israse 93 95 Software UPASANA D esiseinas iieii 76 Specifications mechanical pesisire cesaron cseee e i aitik esiieni oi seaiiias 103 Speed Soolo Ea EE E E E 96 Status Monitor
71. ng Paper on page 16 T Only use papers that are suitable for 2 sided printing Otherwise the printout quality may deteriorate Selecting Paper on page 16 D Manual 2 sided printing may not be available when the product is accessed over a network or is used as a shared printer D Ifthe ink runs low during automatic 2 sided printing the product stops printing and the ink needs to be replaced When ink replacement is complete the product starts printing again but there may be some missing parts in your print If this happens print again the page that has missing parts 1 Depending on the paper and the amount of ink used to print text and images ink may bleed through to the other side of the paper d The surface of the paper may be smeared during 2 sided printing Note for Windows D Four types of 2 sided printing are available automatic standard automatic folded booklet manual standard and manual folded booklet T Manual 2 sided printing is available only when EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box d When automatic 2 sided printing is performed printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality in the Main window Note for Mac OS
72. ns amp Supplies and then Driver 93 User s Guide Troubleshooting for Printing For Windows if your printouts are still smeared when using Thick Paper and Envelopes follow the instructions below Select Short Grain Paper from Extended Settings in your printer driver s Maintenance tab This setting is not available when Borderless or Anti Copy Pattern are selected If you are printing high density data on plain paper using automatic 2 sided printing lower the Print Density and choose a longer Increase Ink Drying Time in the Print Density Adjustment window for Windows or in the Two sided Printing Settings for Mac OS X of your printer driver The longer the Increase Ink Drying Time is the longer it takes to print If the paper is smeared with ink after printing clean the interior of the product gt Cleaning the interior of the product on page 71 Miscellaneous Printout Problems Incorrect or garbled characters m Clear any stalled print jobs Canceling printing on page 35 Turn off the product and computer Make sure the product s interface cable is securely plugged in Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job pages of garbled text may be printed the next time you start your computer Incorrect margins Make sure that the pape
73. nt m You must remove the yellow tape from the cartridge before installing it otherwise print quality may decline or you may not be able to print D Ifyou have installed an ink cartridge without removing the yellow tape take the cartridge out of the product remove the yellow tape and then reinstall it I Do not remove the transparent seal from the bottom of the cartridge otherwise the cartridge may become unusable LI Do not remove or tear the label on the cartridge otherwise ink will leak 63 User s Guide Replacing Ink Cartridges 6 Insert the cartridge and press it until it clicks Press OK to check on the control panel of the product if the cartridges are installed correctly 8 Close the printer cover Ink charging starts Note The light continues to flash while the product is charging ink Do not turn off the product during ink charging If the ink charging is incomplete you may not be able to print Ink cartridge replacement is complete The product will return to its previous status 64 User s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing you may be able to identify the problem by checking the print head nozzles You can check the print head nozzles from your computer by using the Nozzle Check utility or from the pro
74. o Indicates that one of the Eco Mode functions is on 15 User s Guide Paper and Media Handling Paper and Media Handling Introduction to Using Loading and Storing Media You can achieve good results with most types of plain paper However coated papers provide superior prints because they absorb less ink Epson provides special papers that are formulated for the ink used in Epson ink jet products and recommends these papers to ensure high quality results When loading special paper distributed by Epson read the instruction sheets packed with the paper first and keep the following points in mind Note T Load the paper into the paper cassette printable side down The printable side is usually whiter or glossier See the instruction sheets packed with the paper for more information Some types of paper have cut corners to help identify the correct loading direction d Ifthe paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause ink to smear on your prints Storing paper Return unused paper to the original package as soon as you finish printing When handling special media Epson recommends storing your prints in a resealable plastic bag Keep unused paper and prints away from high temperature humidity and direct sunlight Selecting Paper The following table shows supported paper types The loading capacity paper source and availa
75. oduct mechanism from overheating and being damaged If this happens you can continue to print but we recommend stopping and leaving the product idle for at least 30 minutes with the power on The product does not recover with the power off After you restart the product will print at normal speed Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 If you try all of the methods above and cannot solve the problem see the following Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following m m You have inserted the paper cassette all the way into the product The paper is not curled or creased The paper is not too old See the instructions that came with the paper for more information For plain paper do not load paper above the line just under the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 16 Paper is not jammed inside the product If it is remove the jammed paper gt Paper Jams on page 83 The ink cartridges are not expended If a cartridge is expended replace it Replacing an ink cartridge on page 61 You have followed any special loading instructions that came with your paper 96 User s Guide Troubleshooting for Printing Multiple pages feed Q For plain pape
76. ons are installed gt Checking the software installed on your computer on page 75 76 User s Guide Maintaining Your Product and Software For Windows Note d For Windows 8 7 Vista Server 2012 and Server 2008 you need an administrator account and password if you log on as a standard user d For Windows XP and Server 2003 you must log on to a Computer Administrator account Ei e 8 Turn off the product Disconnect the product s interface cable from your computer Do one of the following Windows 8 and server 2012 Select Desktop Settings charm and Control Panel Windows 7 Vista and Server 2008 Click the start button and select Control Panel Windows XP and Server 2003 Click Start and select Control Panel Do one of the following Windows 8 Windows 7 Vista Server 2012 and Server 2008 Select Uninstall a program from the Programs category Windows XP Double click the Add or Remove Programs icon Windows Server 2003 Click the Add or Remove Programs icon Select the software you want to uninstall such as your product s driver and the application from the list displayed Do one of the following Windows 8 Windows 7 Server 2012 and Server 2008 Select Uninstall Change or Uninstall Windows Vista Click Uninstall Change or Uninstall and then click Continue in the User Account Control window Windows XP and Server 2003 Click Change Remove or Remove Note If you chose
77. ouch the supply port of the ink cartridge or its surrounding area For maximum ink efficiency only remove an ink cartridge when you are ready to replace it Ink cartridges with low ink status may not be used when reinserted Do not open the ink cartridge package until you are ready to install it in the product The cartridge is vacuum packed to maintain its reliability If you leave a cartridge unpacked for along time before using it normal printing may not be possible Install all ink cartridges otherwise you cannot print 53 User s Guide Replacing Ink Cartridges When color ink is expended and black ink still remains you can continue printing temporarily with black ink only For more information refer to Temporary Printing with Black Ink When Color Ink Cartridges are Expended on page 57 If an ink cartridge is running low prepare a new ink cartridge Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package You must remove the yellow tape from the cartridge before installing it otherwise print quality may decline or you may not be able to print After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges in a cool dark place Store ink cartridges with their labels facing upward Do not store cartridges upside down You cannot use the cartridges that came
78. ould not be lifted or carried by fewer than two persons When lifting the product the two persons should assume the correct positions see below Note The following provides safety instructions for ink cartridges Replacing Ink Cartridges on page 52 Product Advisories and Warnings Read and follow these instructions to avoid damaging the product or your property Make sure you keep this guide for future reference Setting up using the product L Do not block or cover the vents and openings in the product L Use only the type of power source indicated on the product s label LI Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off L Avoid electrical outlets controlled by wall switches or automatic timers L Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones _1 The power supply cords should be placed to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer 10 User s Guide Important Instructions If you use an extension cord with the product make sure that the total ampere ra
79. pson ink cartridges L Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 16 Vertical banding or misalignment L Make sure the printable side the whiter or glossier side of the paper is face up in the rear paper feed slot L Make sure the printable side the whiter or glossier side of the paper is face down in the paper cassette L Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 65 J Run the Print Head Alignment utility Aligning the Print Head on page 68 For Windows clear the High Speed check box from the More Options window in your printer driver See the online help for details For Mac OS X select Off from the High Speed Printing To display the High Speed Printing click through the following menus System Preferences Print amp Scan for Mac OS X 10 8 or 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 8 your product in the Printers list box Options amp Supplies and then Driver 1 Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product Selecting Paper on page 16 1 For Windows if you have selected Standard Vivid as Quality in your printer driver s Main tab change it to Standard For Mac O
80. r do not load paper above the line just under the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 16 L Make sure the edge guides are snug against the edges of the paper L Make sure the paper is not curled or folded If so flatten it or curl it slightly toward the opposite side before loading L Remove the stack of paper and make sure that the paper is not too thin gt Paper on page 101 L Fan the edges of the stack to separate the sheets then reload the paper Paper is improperly loaded If you have loaded the paper too far into the product the product cannot feed the paper correctly Turn the product off and gently remove the paper Then turn the product on and reload the paper correctly Paper is not ejected fully or is wrinkled 1 Ifthe paper does not eject fully press the button indicated on the control panel to eject the paper If the paper is jammed inside the product remove it by referring to the following section gt Paper Jams on page 83 1 Ifthe paper is wrinkled when it comes out it may be damp or too thin Load a new stack of paper Note Store any unused paper in its original packaging in a dry area The Product Does Not Print All lights are off 1 Press the button to make sure the product is on 1 Make sure that the power cord is securely plu
81. r is loaded into the rear paper feed slot or the paper cassette correctly gt Loading Paper into the Paper Cassette on page 20 gt Loading Envelopes into the Paper Cassette on page 24 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 27 Check the margin settings in your application Make sure that the margins are within the printable area of the page gt Printable area on page 102 Make sure the printer driver settings are appropriate for the paper size you are using For Windows check the Main window For Mac OS X check the Page Setup dialog box or Print dialog box If margins still appear even when printing using the borderless setting try one of the following For Windows click Extended Settings button on the printer driver s Maintenance window and then select Remove white borders For Mac OS X select On from the Remove white borders To display the Remove white borders click through the following menus System Preferences Print amp Scan for Mac OS X 10 7 or Print amp Fax for Mac OS X 10 6 or 10 5 your printer in the Printers list box Options amp Supplies and then Driver 94 User s Guide Troubleshooting for Printing 1 Uninstall the printer driver then reinstall it Uninstalling Your Software on page 76 Printout has a slight slant L1 Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly gt Loa
82. r product Epson support will be able to help you much more quickly if you give them the following information LI Product serial number The serial number label is usually on the back of the product LJ Product model L Product software version Click About Version Info or similar button in the product software LJ Brand and model of your computer Your computer operating system name and version 1 Names and versions of the software applications you normally use with your product Note Depending on the product the dial list data for fax and or network settings may be stored in the product s memory Due to breakdown or repair of a product data and or settings may be lost Epson shall not be responsible for the loss of any data for backing up or recovering data and or settings even during a warranty period We recommend that you make your own backup data or take notes 106 User s Guide Where To Get Help Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support 107 User s Guide Index Index 2 ECO Mode sionen n OE O REAR 49 Enlarging Pages ccssssscessesescovssccsecssssseveconssssvenstocedsiscnsessceatsscossvendenved 40 A Sided Printin Beis cseisevsseisecssatieessardueseaieccdeatssepesizensessanenevtiussensbsooers 38 Envelopes NAG IM PE EA EEE E AEO E E 24 27 PYintable ar eais cscsscnssiscovessecouedesesvevsscouce
83. rect charactersss cisisssciscotitissesssseitlaestasstuaudsstesoauuniecevecss 94 Daylight Saving Time ecescesessseesessseesseesseesseesseessessseeesneeseen 48 Ink EOD Disable Wi Fic csssccsscssssssssssssssustssesssssnsssnssesssasesnsteeessnssene 49 GOS gii asa ee af Documents BK printing in Mac sscisssssscssesssssaesssssescsesstsontsescscosesosassenssosenase 59 printing 32 BK printing in WindOWG sccssssssssssesseseesessseneesesseseeseenennees 57 Dryer checking ink cartridge status in Mac OS Xu 55 accessing for Mac OS X 31 checking ink cartridge status in WindOWS c ssesesees 54 accessing for Windows 30 checking ink cartridge status using the control panel 56 GASTAN Deresi eresie i eeii 76 pr ecaution eae ee ge ae rege ate rey 52 Dry DDE aehan innne ei Nin R 49 saving black ink in Wimdows ssemennmenenenenennarasn a temporarily printing with black ink eeeesseeeseeseens 57 Ink Cartridge s Replacement c csccsesesesseessesessesseeseeseseeeesne 47 E Ink cartridges replacing when expended s s sssssssessssistsssrsssssseseresessssssssssss 61 Easy Photo Print ncccccccccccccsscsccscscccccccsccssccsscessssessscsecscceecesecsscessseenees 37 Tink L Vel Sissccsssissscecsasesessdicebuesces gasses sbostecsanscestbeesese cacesbeesbbescstbeaeeisa 47 Interface Cables iernare 105 108 User s Guide Index L ALI OTT geessie r RA rE EEE EEE enbaersshsoes stated 68 checkin Desasir a ai ei s
84. rinter driver settings they may have been locked by the administrator Contact your administrator or a power user for assistance Note d The screen shots in this manual may vary depending on the model d Before you print load paper properly Loading Paper into the Paper Cassette on page 20 Loading Envelopes into the Paper Cassette on page 24 Loading Paper and Envelopes into the Rear Paper Feed Slot on page 27 1 Refer to the section below for the printable area Printable area on page 102 1 After completing the settings print one test copy and examine the results before printing an entire job Basic product settings for Windows Open the file you want to print 2 Access the printer settings Accessing the printer driver for Windows on page 30 Printing Preferences X lore Options L Maintenance Printing Presets Paper Source Auto Select Add Remove Presets Document Size Letter 8 1 2x 11in Document Fast Document Standard Quality Orientation Portrait 5 Landscape Document High Quality EZ Document 2 Sided Paper Type plain papers EE Document 2 Up ZZ Document 2 Sided with 2 Up Quality Standard x Document Fast Grayscale Color Color Grayscale 3 Document Grayscale 2 Sided Printing Off X MultiPage Off X Page Order Copies 1 2 C Col
85. s FON nang Compare the quality of the printed check page with the sample shown below If there are no print quality problems such as gaps or missing segments in the test lines the print head is fine If any segment of the printed lines is missing as shown below this could mean a clogged ink nozzle or a misaligned print head gt Cleaning the Print Head on page 66 Aligning the Print Head on page 68 Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons 66 User s Guide Maintaining Your Product and Software t Important Do not turn off the product during head cleaning If the head cleaning is incomplete you may not be able to print Note T Do not open the printer cover during head cleaning d Perform the nozzle check first to identify any defective color s this will allow you to select the appropriate color s for the head cleaning function Black ink may be used when printing color images gt Checking the Print Head Nozzles on page 65 1 Because print head cleaning uses some ink from some cartridges clean the print head only if quality declines for example
86. ser s Guide Maintaining Your Product and Software For Windows Windows 8 and Server 2012 Select Desktop Settings charm and Control Panel Windows 7 Vista and Server 2008 Click the start button and select Control Panel Windows XP and Server 2003 Click Start and select Control Panel Windows 8 Windows 7 Vista Server 2012 and Server 2008 Select Uninstall a program from the Programs category Windows XP Double click the Add or Remove Programs icon Windows Server 2003 Click the Add or Remove Programs icon Check the list of currently installed programs For Mac OS X Double click Macintosh HD Double click the Epson Software folder in the Applications folder and check the contents Note D The Applications folder contains software provided by third parties 1 To check that the printer driver is installed click System Preferences on the Apple menu and then click Print amp Scan for Mac OSX 10 8 or 10 7 or Print amp Fax for Mac OSX 10 6 or 10 5 8 Then locate your product in the Printers list box Installing the software You can download the latest software applications from the following Epson website http support epson net http www epson eu Support Europe Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system See the following section for information on determining what applicati
87. son Ink EPSON epson xxxx gs EPSON Status Monitor Black Magenta Yellow Cyan Ink Levels Maintenance Box Service Life XXXX Update 82 User s Guide Troubleshooting for Printing You can also use this utility to check the ink cartridge status before printing EPSON Status Monitor displays the ink cartridge status at the time it was opened To update the ink cartridge status click Update When ink is low expended or the maintenance box is nearly full full a How to button appears Click How to and EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement procedure eoo Epson Printer Utility 4 tr amp Buy Epson Ink EPSON EPson x 00x Status description Replace Cartridge XOXXKX XXKK KXKOK Actions to take Epson recommends the genuine Epson cartridges listed above Click How to for ink cartridge replacement instructions Paper Jams Caution Never touch the buttons on the control panel while your hand is inside the product Note D Cancel the print job if prompted by a message from the LCD screen or the printer driver I After you have removed the jammed paper press the button indicated in the LCD screen 83 User s Guide Troubleshooting for Printing Removing jammed paper from the rear cover Turn the product around Note If you need to change the position of the product two people are required to
88. ss Photo Paper A3 20 S v A4 20 ra 10x15cm 4x6 20 v in Epson Ultra A4 20 v Glossy Photo Paper 10x15cm 4x6 20 s in 13x18cm 5x7 20 v in Epson Photo A4 20 v Paper Glossy 10x15cm 4x6 20 v in 13x18cm 5x7 20 A in 1 Paper cassette 2 may not be available depending on the product 2Plain paper is defined as paper with a weight of 64 g m 17 Ib to 90 g m 24 Ib This includes preprinted paper letterhead colored paper and recycled paper Make sure you are using long grain paper If you are not sure what type of paper you are using consult the paper packaging or the manufacturer to check the paper specifications 3 The loading capacity for manual 2 sided printing is 30 sheets 4Thick paper is defined as paper with a weight of 91 g m 25 Ib to 256 g m 68 Ib 18 User s Guide Paper and Media Handling Note The availability of paper varies by location Paper type settings on the LCD screen The product automatically adjusts itself for the type of paper you select in your print settings That is why the paper type setting is so important It tells your product what kind of paper you are using and adjusts the ink coverage accordingly The table below lists the settings you should choose for your paper For this paper LCD paper type Plain paper plain papers Preprinted paper Preprinted
89. sy Epson Matte Paper Heavyweight Epson Matte Thick paper Thick Paper Epson Photo Quality Ink Jet Paper Epson Matte Envelopes Envelope Note Epson support Technical Support Web Site on page 106 The availability of special media varies by location For the latest information on media available in your area contact Loading Paper into the Paper Cassette Follow these steps to load paper Pull the paper cassette all the way out Remove the cover 20 User s Guide Paper and Media Handling Pinch and slide the edge guides to the sides of the paper cassette Note When using paper larger than A4 extend the paper cassette to the symbol on the cassette 21 User s Guide Paper and Media Handling Load paper toward the edge guide with printable side face down and check that the paper is not sticking out from the end of the cassette Note 1 Paper cassette 2 supports paper B5 or larger only 1 Fan and align the edges of the paper before loading 22 User s Guide Paper and Media Handling 6 Slide the edge guides to the edges of the paper Note For plain paper do not load paper above the arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 16 Put the paper cassett
90. t Horizontal Alignment Corrects horizontal gaps in a printout Thick Paper Select On when printing on thick paper to avoid smearing Paper Guide Cleaning Perform this function to clean the inside of the product Remove Paper Perform this function if there are still some torn pieces of paper inside the product even after clearing the paper jam Paper Setup Select the paper size and paper type you loaded in each paper source This menu is displayed each time you load paper in the paper cassette Print Status Sheet Configuration Status Prints a sheet showing the current printer settings Sheet Supply Status Sheet Prints a sheet showing information about consumables Usage History Sheet Prints a sheet showing the history of the printer s usage Network Status Wi Fi Network Status You can see the current network settings and print a network status sheet Wi Fi Direct Status Epson Connect Status You can check whether your printer is registered or connected to Epson Connect or Google Cloud Print service Google Cloud Print Using Epson Connect Service on page 7 Status Admin Settings Admin Password You can change or reset the password which is specified in Lock Setting Lock Setting Select On to lock the control panel to prevent unintended changed made by using the control panel System Administration gt System Administration Settings on page 48 47 User s Guide Menu Lis
91. t is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior Information about non genuine ink levels may not be displayed Gently shake all ink cartridges four or five times before opening the package Do not shake ink cartridges too vigorously otherwise ink may leak from the cartridge This product uses ink cartridges equipped with an IC chip that monitors information such as the amount of remaining ink for each cartridge This means that even if the cartridge is removed from the product before it is expended you can still use the cartridge after reinserting it back into the product However when reinserting a cartridge some ink may be consumed to guarantee product performance To maintain optimum print head performance some ink is consumed from some cartridges not only during printing but also during maintenance operations such as ink cartridge replacement and print head cleaning If you need to remove an ink cartridge temporarily be sure to protect the ink supply area from dirt and dust Store the ink cartridge in the same environment as the product When storing the cartridge be sure that its label identifying the color of the ink cartridge is facing upward Do not store ink cartridges upside down The ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs However careful handling is recommended Do not t
92. t of Control Panel System Administration Settings The administrator can lock the control panel to prevent unintended changes from being made To lock the control panel select the menus as shown below then enter the password Menu gt Admin Settings gt Lock Setting gt On The password is required when entering the System Administration settings in Menu The password set in Lock Setting is also necessary when making settings in Epson WebConfig or EpsonNet Config Note If you forget your password contact your dealer Menu Settings and Description Printer Settings Paper Source Settings A4 Letter Auto Switching Make the paper settings for A4 and Letter When A4 or Letter size paper is selected for printing and there is no paper source set for the selected paper size the printout is output using an alternate paper size Letter for A4 or A4 for Letter Auto Select Settings Select On to feed from the paper cassette containing paper that matches your paper settings Error Notice Paper Size Select On to display an error message Notice when the paper size and type settings made for each cassette and the print Paper Type settings made in each mode do not Notice match Auto Error Solver Select On to automatically clear product errors PC Connection via Select whether to enable or disable the USB interface If Disable is selected USB the computer does not recognize the product even
93. t or touch the ink cartridges during printing Do not touch the white flat cable inside the product Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not move the ink cartridge holder by hand otherwise you may damage the product Always turn the product off using the button Do not unplug the product or turn off the power at the outlet until the LCD screen has turned off completely Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place If you are not going to use the product for a long period be sure to unplug the power cord from the electrical outlet Using the product with a wireless connection m Do not use this product inside medical facilities or near medical equipment Radio waves from this product may adversely affect the operation of electrical medical equipment Do not use this product near automatically controlled devices such as automatic doors or fire alarms Radio waves from this product may adversely affect these devices and could lead to accidents due to malfunction 11 User s Guide Important Instructions Using the LCD screen _1 The LCD screen may contain a few small bright or dark spots and because of its features it may have an uneven brightness These are normal and do not indicate that it is damaged in any way L Only use a dry soft cloth to cle
94. t solid pattern in each of 1 to 6 groups then enter the pattern number 1 8 Finish aligning the print head Making Network Service Settings You can make network service settings such as Epson Connect AirPrint or Google Cloud Print using a Web browser on your computer smartphone tablet PC or laptop that is connected to the same network as the product Enter the product s IP address in the address bar of the Web browser and search for the product lt Example gt IPv4 http 192 168 11 46 IPv6 http fe80 226 abff feff 37cd Note You can check your product s IP address on the product s control panel or by printing a network status sheet Menu gt System Administration gt Wi Fi Network Settings gt Wi Fi Network Status When the product is found successfully the product s web page is displayed Select the menu you want The web page also allows you to check the product s status and update the product s firmware 70 User s Guide Maintaining Your Product and Software Sharing the Product for Printing You can setup the printer so that other computers on the network can share it The computer connected directly to the printer acts as a server Other computers on the network access the server and share the printer For more details see the computer s help If you want to use the printer over a network see the Network Guide Cleaning the Product Cleaning the exterior of the
95. tep for all the pages that have already been printed Click Print on the Print Preview window BI a Gl Print Quality Help If you are having print quality problems then compare it with the illustrations below Click the caption under the illustration that best resembles your prints enthalten alle Aufdruck W 15008 Regel Cant ean enihaiien aile eninarien aiie Aufdruck W 1 Aufdruck W 5008 Regcl 15008 Regel gt Horizontal banding on page 92 gt Vertical banding or misalignment on page 92 gt Horizontal banding on page 92 gt Vertical banding or misalignment on page 92 gt Incorrect or missing colors on page 92 gt Blurry or smeared print on page 93 91 User s Guide Troubleshooting for Printing Horizontal banding L Make sure the printable side the whiter or glossier side of the paper is face up in the rear paper feed slot L Make sure the printable side the whiter or glossier side of the paper is face down in the paper cassette LJ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result gt Checking the Print Head Nozzles on page 65 If the problem does not improve run the Print Head Alignment utility Aligning the Print Head on page 68 L For best results use up ink cartridge within six months of opening the package L Try to use genuine E
96. terface Mac OS X 10 5 8 10 6 x 10 7 x 10 8 x Hi Speed USB Note The UNIX File System UFS for Mac OS X is not supported Technical Specifications Note Specifications are subject to change without notice Printer specifications Paper path Paper cassette 1 and 2 front entry Rear paper feed slot top entry Capacity 27 5 mm for paper cassette 1 and 2 0 3 mm for rear paper feed slot 100 User s Guide Product Information Paper Note D Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs 1 Poor quality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Single sheets Size A3 329 x 483 mm A3 297 x 420 mm B4 257 x 364mm A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm A6 105 x 148 mm 10x 15cm 4x6 in 13x 18cm 5 x7 in 9x 13 cm 3 5 x 5 in 13 x 20 cm 5 x 8 in 20 x 25 cm 8 x 10 in 16 9 wide size 102 x 181 mm 100 x 148 mm Letter 8 1 2 x 11 in Legal 8 1 2 x 14 in Paper types Plain paper or special paper distributed by Epson Thickness 0 08 to 0 11 mm 0 003 to 0 004 in for plain paper Weight 6
97. time until the power turns off automatically 49 User s Guide Menu List of Control Panel Menu Settings and Description Restore Default Resets the selected settings to their defaults Settings 50 User s Guide Ink Cartridge and Consumable Information Ink Cartridge and Consumable Information Ink Cartridges You can use the following ink cartridges with this product Icon Black Cyan Magenta Yellow Alarm Clock aan 27 27 27 27XXL 27XL 27XL 27XL For information on Epson s ink cartridge yields visit the following website http www epson eu pageyield Note Not all cartridges are available in all regions Color Black Cyan Magenta Yellow Cartridge life For best results use up ink cartridge within six months of opening the package Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Freezing 12 C 10 4 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F Maintenance Box Your can use the following maintenance box with this product Part number Maintenance Box T6711 51 User s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions Precautions and Specifications Safety instructions Observe the following when handling the ink cartridges L Keep ink cartridges out of the reach o
98. ting of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating If you plan to use the product in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the product When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the product on a flat stable surface that extends beyond the base of the product in all directions The product will not operate properly if it is tilted at an angle When storing or transporting the product avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Allow spaces behind the product for the cables and space above the product so that you can fully raise the printer cover Leave enough space in front of the product for the paper to be fully ejected Avoid places subject to rapid changes in temperature and humidity Also keep the product away from direct sunlight strong light or heat sources Do not insert objects through the slots in the product Do not put your hand inside the produc
99. tings for Mac OS X Note D Screen shots of the printer driver windows in this manual are from Mac OS X 10 7 D When printing envelopes use the application to rotate the data 180 degrees 33 User s Guide Printing Open the file you want to print Access the Print dialog box Accessing the printer driver for Mac OS X on page 31 Printer EPSON XXXX Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size A4 og by 297 mm Orientation a Preview M Auto Rotate Scale 100 Scale to Fit Print Entire Image Fill Entire Paper Copies per page 1 a Cancel Print Note If the simplified dialog box is displayed click the Show Details button for Mac OS X 10 8 or 10 7 or the Y button for Mac OS X 10 6 or 10 5 8 to extend this dialog box Select the product you are using as the Printer setting Note Depending on your application you may not be able to select some of the items in this dialog box If so click Page Setup on the File menu of your application and then make suitable settings Select the appropriate Paper Size setting Note Select XXX Borderless as the Paper Size if you want to print borderless photos Selecting Paper on page 16 Select the appropriate Orientation setting Note Select landscape orientation when printing envelopes 3
100. ts and other relevant provisions of Directive 1999 5 EC For use only in Ireland UK Austria Germany Liechtenstein Switzerland France Belgium Luxemburg Netherlands Italy Portugal Spain Denmark Finland Norway Sweden Iceland Cyprus Greece Slovenia Malta Bulgaria Czech Estonia Hungary Latvia Lithuania Poland Romania and Slovakia Epson can not accept responsibility for any failure to satisfy the protection requirements resulting a non recommended modification of the products CE Interface Hi Speed USB Device Class for computers 105 User s Guide Where To Get Help Where To Get Help Technical Support Web Site If you need further help visit the Epson support website shown below Select your country or region and go to the support section of your local Epson website The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the problem contact Epson support services for assistance Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased you
101. umber of cleaning cycles that the product performs Replace the maintenance box when your are promoted to do so The Epson Status Monitor your LCD or lights on the control panel will advise you when this part needs replacing The need for replacement of the pad does not mean that your product has ceased to operate in accordance with its specifications The Epson warranty does not cover the cost of this replacement It is a user serviceable part Replacing a maintenance box To replace the maintenance box follow the steps below Confirm that the product is not draining the ink 72 User s Guide Maintaining Your Product and Software Remove the replacement maintenance box from the package Note Do not touch the green chip on the side of the box Doing so may prevent normal operation Open the rear cover 1 Note If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Put the used maintenance box in the plastic bag provided with the replacement box and dispose of it properly Note Do not tilt the used maintenance box until after it is sealed in the plastic bag 73 User s Guide Maintaining Your Product and Software 6 Insert the maintenance box into place as far as it will go Close the rear cover 1 Maintenance box replacement is complete Transporting the Product If you move the produ
102. us Monitor 3 does not appear access the printer driver and click the Maintenance tab and then the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box 1 Depending on current settings the simplified status monitor may be displayed Click the Details button to display the window above EPSON Status Monitor 3 provides the following information 81 User s Guide Troubleshooting for Printing Current Status If the ink is low expended or the maintenance box is nearly full full the How to button appears in the EPSON Status Monitor 3 window Clicking How to displays ink cartridge or maintenance box replacement instructions Ink Levels EPSON Status Monitor 3 provides a graphic display of the ink cartridge status Information You can view information about the installed ink cartridges by clicking Information Maintenance Box Service Life EPSON Status Monitor 3 provides a graphic display of the maintenance box status Technical Support Click Technical Support to access the Epson technical support website Print Queue You can view Windows Spooler by clicking Print Queue For Mac OS X Follow these steps to access EPSON Status Monitor Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on page 31 Click the EPSON Status Monitor icon The EPSON Status Monitor appears 000o Epson Printer Utility 4 amp Buy Ep
103. x Getting information through online help In the printer driver window try one of the following procedures L Right click the item then click Help LI Click the g button at the top right of the window then click the item for Windows XP only Accessing the printer driver for Mac OS X The table below describes how to access the printer driver dialog Dialog Box How to Access It Page Setup Click Page Setup on the File menu of your application Note Depending on your application the Page Setup menu may not appear in the File menu Print Click Print on the File menu of your application Epson Printer For Mac OS X 10 8 or 10 7 click System Preferences on the Apple menu and then click Print amp Utility 4 Scan Select your product from the Printers list box click Options amp Supplies Utility and then click Open Printer Utility For Mac OS X 10 6 click System Preferences on the Apple menu and then click Print amp Fax Select your product from the Printers list box click Options amp Supplies Utility and then click Open Printer Utility For Mac OS X 10 5 click System Preferences on the Apple menu and then click Print amp Fax Select your product from the Printers list box click Open Print Queue and then click Utility button 31 User s Guide Printing Basic Operations Basic printing Follow the steps below to print from your computer Ifyou cannot change some of the p

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