AT YOUR SERVICE
Contents
1. battery compartment These numbers can also be found on the bottom panel of the phone s packaging 4 Follow the instructions to select a plan and payment method e If you re swapping phones or bringing your number over from a different carrier follow the prompts to sign in or provide additional information visit virginmobileusa com help support for guides tutorials and more gt lt W Ly 0 ACTIVATE YOUR PHONE TalkBack Voice Navigation Before the activation process can begin the device will prompt the TalkBack voice navigation feature TalkBack is an Accessibility Service that helps blind and vision impaired users interact with their devices more easily To bypass this feature tap Next Note When Talkback is turned on the touchscreen settings require the user to first tap an item they wish to select and then double tap the item again in order to access the feature To disable TalkBack follow these steps 1 From the Home Screen tap x 2 Select Settings 3 Place two fingers on the screen to activate scrolling and move your fingers in an upward direction to scroll 4 Select Accessibility 5 Select the Talkback option under Services 6 Select the On Off Toggle switch Activate Your Phone 1 After powering on your device press Next to skip TalkBack 2 Select Language settings and tap Next 3 Select a Wi Fi network if desired and tap Next 4 Hands Free Activation will beg2. e Log in with your phone number and Account PIN at virginmobileusa com where you can do everything above and a lot more Top Up Your Account Buy Top Up cards at thousands of retailers Or make it even easier by registering your credit debit card or PayPal account Auto Pay e Auto Pay is the easiest way to keep your service working Once you register your credit card debit card or PayPal account you can set it to automatically pay your monthly plan Then you can keep emailing IMing Tweeting with Twitter surfing and talking with no interruptions Set up Auto Pay anytime by logging into My Account at virginmobileusa com and adjusting your payment settings One time Top Ups From Your Computer e If you don t want to set Auto Pay you can still log in at virginmobileusa com whenever you need a quick Top Up One time Top Ups From Your Phone e Dial 729 on your phone or select My Account on the Apps screen visit virginmobileusa com help support for guides tutorials and more 23 y 8 amp D W amp a V fe K RESOURCES Resources For Your Phone e This printed guide to get you up and running e For additional device support please visit the Virgin Mobile Device Support Webpage at virginmobileusa com phone manuals guides 24 Lost or Stolen Phone Replacement If your phone breaks or is lost or stolen Virgin Mobile s got you covered so don t panic Take another look around a
3. disable a setting visit virginmobileusa com help support for guides tutorials and more Categories include Airplane mode Wi Fi Bluetooth Mobile data Call Share amp connect More Sound Display Home screen Lock screen Gestures Storage Battery Apps Default message app Accounts amp sync Location Security Language amp input Backup amp reset Shortcut key Date amp time Accessibility System updates Printing About phone 21 A 8 amp D W amp i V fe K BATTERY SAVING TIPS Manage Your Phone s Wireless Functions Disable Bluetooth and GPS functions of the phone when you re not using them e Touch gt gt gt Settings and disable any of these functions that are not in use under WIRELESS NETWORKS or Location e Drag the status bar down to display the Notifications panel and touch the Quick Settings icons to turn off functions you don t need 22 Manage the Display Brightness and Screen Timeout e Touch gt gt Settings gt Display to modify your settings For more useful tips about battery care and safety see the User Guide at virginmobileusa com phone manuals guides MANAGE YOUR ACCOUNT From Your Phone Touch gt G gt My Account or dial VM 86 to access your account where you can do any of the following things e Check your minutes e Add money Top Up e Change plans and a lot more From Your Computer
4. never hurt anyone visit virginmobileusa com help support for guides tutorials and more USE YOUR PHONE page 11 Take advantage of your phone s features and Virgin Mobile services from the basics Making Calls to the more advanced using Google Play Wi Fi and more TOOLS amp RESOURCES page 21 Find useful tips for your phone and discover resources and other helpful Virgin Mobile information For more including the full User Guide videos tutorials and more visit virginmobileusa com help support YOUR LG TRIBUTE Earpiece Proximity Flash r 3 5mm Sensor al Headset Jack Front Facing Q 7 Back Facing Google Camera Lens Camera Lens Volume Power Buttons Lock Button Home Key Back Key Recent Apps Key En Speaker eres eee eee son at Accessory Port Microphone GET YOUR PHONE READY Set Up Your Phone on Virgin Mobile Charge the Battery 1 From your computer visit virginmobileusa com 1 Insert the charger into the and click Activate Charger Accessory Jack 2 Choose an activation option and click Next 2 Plug the charging head into a standard Then enter your ZIP code and click Next AC power outlet 3 When prompted enter the serial numbers Note Connecting the charger improperly may MEID amp ICC ID printed on the sticker cause serious damage to the device Any damage located on the back of your phone on the caused by misuse is not covered by the warranty
5. to a friend or family member This way your friend gets a new phone and your old phone doesn t wind up in a landfill Just make sure to switch your phone number to a new Virgin Mobile phone before you give your old phone to anyone else visit virginmobileusa com help support for guides tutorials and more 25 A 8 amp D W amp i V fe K The services described in this guide may require a subscription to a service plan and or may incur additional charges Not all services will work on all phones See virginmobileusa com for more details Portions of this guide are reproductions of work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License Important Privacy Message This phone is capable of determining its your geographical location To set controls for access and use of your location information by others touch gt gt Settings Q gt Location touch the Off On switch so it s in the On position and then touch Mode Select your location options from the list and follow any applicable prompts These settings for the use of location information can be turned on and off For some applications and services you select a phone must be turned on and set to allow collection of location information in order to function Please be advised that if you use a third party application the application may collect your personal information or require Virgin
6. 3 Touch gt Camera le Touch to switch to Video mode Aim the lens at your subject It automatically starts recording after you switch to video mode Touch J to stop recording View Videos 1 2 Touch gt gt Google gt Photos RY Touch a video and then touch the play icon to view the video Note You may be prompted to select a video player to view the video Share Pictures and Videos 1 2 3 Touch lt 7 gt gt Google gt Photos RY Touch a picture or video to send Touch eq and then touch a sharing method such as Email Bluetooth or Messaging Follow the onscreen instructions to send your picture or video clip WEB Go Online 1 Touch gt Browser Note The first time you may be prompted to enter your wireless phone number 2 From the Virgin Mobile home page select categories navigate to websites read blogs download content and more e Touch a category to open it For more options touch from any page e To scroll slide your finger up or down the page e To zoom in or out pinch the screen WI FI Connect to a Wi Fi Network When you re in range of an available Wi Fi network use your phone s Wi Fi feature to access the Internet and other data services Note You may already have signed in to Wi Fi during the phone s setup process 1 Touch lt r gt E gt Settings gt Wi Fi 2 Touch the icon next to Wi Fi and sl
7. Add an Email Account 1 2 Touch t gt G gt Email If this is your first time adding an Email account proceed to step 3 If you have already added an Email account touch gt Settings gt Accounts amp sync gt Add account Select an email provider and enter the Email address and Password for your Email account and then touch Next e Touch Manual to configure your connection settings manually POP3 IMAP or Exchange Follow the on screen prompts and enter the information specific to your carrier Configure settings for receiving Email and then touch Next Enter the account name and your name and then touch Done Compose and Send Email 1 2 3 4 Touch lt gt gt G gt Email From the Inbox touch A Enter the recipient s email address in the To field Enter the email subject in the Subject field e To add an attachment touch Y and select an attachment Review your message and then touch to send the email visit virginmobileusa com help support for guides tutorials and more 15 USE YOUR PHONE CAMERA amp VIDEO Take a Picture 1 2 Touch gt Camera le Aim the camera lens at your subject and touch g View Pictures 1 2 Touch gt gt Google gt Photos to view the pictures Touch a picture to view it full screen Touch J to edit the image or f to explore options Record a Video 1 2
8. LG ulat UE zi dl 10104M mobile Google Ab YOUR SERVICE SAY HELLO TO VIRGIN MOBILE USA Thanks for choosing Virgin Mobile USA Whether you re looking for web and data value packed wireless plans or lightning fast mobile broadband you can get it for less with No Contract from Virgin Mobile This booklet introduces you to the basics of getting started with Virgin Mobile and your LG Tribute For ongoing support and resources visit virginmobileusa com help support There you ll find guides tutorials and more to help you get the most out of your phone Services are subject to the General Terms amp Conditions of Service the terms in brochures amp other materials received or presented as part of the activation process Note Available applications and services are subject to change at any time USING THIS GUIDE This Get Started Guide is designed to help you set up and use your new Virgin Mobile LG Tribute It s divided into four sections to help you find the information you need quickly and easily GET READY page 5 Find out what you need to do before you use your phone the first time including charging the battery and activating Virgin Mobile service on your phone ANDROID BASICS page 8 Learn some basics about how to move around on your phone use the home screen and enter text If you re familiar with Android phones you can probably skip these pages although a refresher course
9. Mobile USA to disclose your customer information including location information when applicable to the application provider or some other third party Virgin Mobile USA s policies do not apply to these third party applications Please carefully review the application s terms of use and or the application provider s policies for more information about how the application will collect access use or disclose your information before using a third party application Terms of use and other policies usually are available on the application provider s website 2014 Virgin Mobile USA L P All rights reserved The Virgin Mobile name and signature and the Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd and used under license by Virgin Mobile LG and the LG logo are registered trademarks of LG Electronics Inc Gmail Hangouts Google Maps YouTube Android Google Play and Google Mobile Services are trademarks of Google Inc Other marks are property of their respective owners Screen images simulated Appearance of device may vary
10. cture if desired 1 Touch lt 2 gt Phone M gt Dial tab ae ast 2 Enter a phone number using the a onscreen keypad Find a Contact 3 Touch gt Add to Contacts gt New contact 1 Touch Tr gt G gt Contacts 4 and then 4 Enter a name and any other information for touch fm Ly the contact 2 Enter the first letter or letters of an entry 2 5 Touch Save to save your contact details 3 Touch the contact to display its information visit virginmobileusa com help support for guides tutorials and more 13 MESSAGES Send a Text or Multimedia MMS Message 1 2 3 Touch t gt Messaging El Touch Enter a phone number email address or contact name in the To field If available touch a name from the list to finish the entry Touch Enter message and then type your message e If you want to add an attachment to your message such as a picture or video touch e Touch a media type such as Image Video Audio etc and then touch an available album and item When you re ready to send touch Send Access Messages 1 2 1 2 Touch t gt Messaging El From the Messages screen touch the message you want to view Open the Notifications panel Touch the message you want to view Text and MMS messages are collected in ongoing conversations so when you view a message you can scroll through the entire history of your messages with that person EMAIL
11. e Screen 1 Touch gt 2 Swipe from right to left if necessary to find the app or widget you want 3 Touch and hold an app or widget and then drag it to a home screen Change Your Home Screen Wallpaper 1 Touch and hold an empty area on a home screen 2 Touch Wallpapers and select a location to view available wallpapers 3 Select a wallpaper Status Bar The Status Bar at the top of the screen displays your phone status connections signal strength battery GPS and any current notifications Notifications Panel Drag the Status Bar down to display the Notifications Panel Touch a notification to open the related application KEYS AND APP ICONS Just below the touchscreen you ll find a row of three static keys that let you perform specific functions e Back Key D Touch to return to the previous screen view Home Key Touch to return to the Home screen e Recent Apps Key Touch to view a list of your recently used apps Camera Phone Apps Messaging Browser Recent Apps Ke Home Key a OPEN APPS e Ifan app is on one of your Home screens just touch it to open it e Ifan app is not available from your Home screen touch to display the apps list and then touch the app you want to open Favorite Apps Tray At the bottom of every Home screen you ll find the Favorites Apps Tray another quick way to access your apps e To open an app just touch it e To drag a
12. f the device to which you re sending the file visit virginmobileusa com help support for guides tutorials and more 19 USE YOUR PHONE MUSIC Load Music Before you can listen to your music you need to load songs onto your phone s microSD card To load songs from your computer Note microSD card is sold separately and not included 1 Use the supplied USB cable to connect your phone to an available USB port on your computer 2 Touch Turn on USB storage gt OK 3 On your computer locate the new removable disk open it and then open or create a Music folder 4 Copy music files from your computer to the music folder follow the procedures to safely remove the drive and then disconnect the phone from the USB cable 20 Play Music 1 Touch gt gt Google gt Play Music ES The Listen Now screen appears Touch M to open the side menu e You can view all your saved music from the Listen Now My Library or Playlists menus Touch a category and then touch the song or playlist you want to play SETTINGS Explore ways to customize your phone set permissions update your phone and more in the Settings menu For detailed information about settings please see the User Guide at virginmobileusa com phone manuals guides Accessing Settings 1 Touch gt gt Settings 2 Select the settings category you want to change Touch the ON OFF switches to enable or
13. ide to the ON position 3 Touch Search to display a list of available networks 4 Touch a Wi Fi network to connect If necessary enter the security key password and touch Connect visit virginmobileusa com help support for guides tutorials and more 17 USE YOUR PHONE GOOGLE PLAY AND GOOGLE MOBILE SERVICES Google Play is the place to go to find new apps games movies and more for your phone Download Apps and Games 1 Touch gt gt Play Store f e The first time you visit the Google Play Store app touch Accept to accept the Terms of Service 2 Browse through featured apps and games or touch at the top of the app to start a search 3 Touch an item to read a description and reviews 4 Touch INSTALL for free apps or the price for paid apps and follow the onscreen prompts You will need to provide credit card information to purchase and download items from Google Play Note You must have a Google Account set up on your phone to purchase and download apps from Google Play Google Mobile Services Gmail The Google mail service Your Gmail account lets you access many Google related services as well as Google Play Hangouts Google s instant messaging service Touch t gt gt Google gt Hangouts to begin using the service Google Maps The Google location program Touch lt gt gt G gt Maps 4 to begin using this service YouTube Vie
14. in Your device will reboot during this process 5 After reboot follow the onscreen prompts to complete the setup wizard If your phone is still not activated or you do not have access to the Internet contact Virgin Customer Care at 1 888 322 1122 for assistance BASIC PHONE FUNCTIONS Turn the Phone On e Press and hold the Power Lock Button Unlock the Screen e Swipe the screen in any direction to unlock it Turn the Screen On and Off e To quickly turn the display screen off press the Power Lock Button e To turn the screen on and display the unlock screen press the Power Lock Button Turn the Phone Off e Press and hold the Power Lock Button and then touch Power off gt OK to turn the phone off Knock Code When enabled you can unlock the screen when the screen is off by tapping the correct area and sequence 1 Touch gt gt Settings gt Lock screen gt Select screen lock gt Knock Code 2 Follow the prompts to select the unlock sequence and create a Backup PIN in case you forget your unlock sequence visit virginmobileusa com help support for guides tutorials and more SS lt W Ly 0 YOUR HOME SCREEN Viewing Your Home Screen Your phone s Home screen extends horizontally up to seven full screens e To display the main center Home screen touch t from any screen e To view extended screens swipe the screen left or right Add Shortcuts to Your Hom
15. n app in or out of the Favorites tray or anywhere else on a Home screen touch and hold it then move it with your finger into position visit virginmobileusa com help support for guides tutorials and more un 2 lt Q Q O amp Q 2 lt ENTER TEXT Your QWERTY Keyboards Your LG Tribute offers three onscreen keyboards LG Keyboard default Google Keyboard and Swype Select a field that requires text or numbers to display a keyboard Note To switch between keyboards drag the notifications bar down touch Choose input method and then select a keyboard type LG Keyboard Tips Touch or to change entry type e Suggested words will appear above the keyboard as you type Touch a word to enter it and move on to the next word e If Swype is enabled you can input a word by sliding through the letters 10 Keyboard Settings You can customize your onscreen keyboard settings to suit your needs Touch gt gt Settings gt Language amp input and then touch the Settings icon next to an input method Google Voice Typing Use your voice to enter text instead of typing 1 From any screen where you can enter text touch the input field to reveal the keyboard 2 Touch and hold and touch g and speak clearly CALLS Make a Phone Call 1 2 2 4 Touch t gt Phone M to open the Phone app Touch the Dial tab to display the keypad Touch the digits of the number you
16. nd try to find your phone It ll always be in the last place you look right If you still can t locate it let us know right away and we ll freeze service for your account That way once your service is frozen no one can use up your remaining balance We can offer you a replacement phone at a really low price and can usually have it to you in just a few days We ll also transfer any remaining balance in your account to your replacement phone So no worries PHONE INSURANCE It s peace of mind for your Virgin Mobile phone Enroll as soon as you activate Let s face it stuff happens Like you forget your phone at the restaurant Or you accidentally drop it on the sidewalk Without insurance bad luck could cost you big time For a monthly charge per phone plus a non refundable deductible per approved claim you ll be covered in the event your Virgin Mobile phone is lost stolen accidentally damaged even with liquid or has an out of warranty mechanical or electrical breakdown How To Enroll To enroll log in to My Account within 30 days of purchasing a new phone with an accompanying monthly Beyond Talk plan and go to the price plan tab to select Phone Insurance Visit virginmobileusa com phone insurance for more information and terms of coverage PASS IT ON If you ve just gotten another Virgin Mobile phone for yourself why not give your old Virgin Mobile phone to someone else In other words Pass It On
17. w and share videos Touch gt gt YouTube to browse through and view available videos Sign in with your Google Account to upload your own videos BLUETOOTH Pair and Connect With a Bluetooth Capable Device 1 Verify your Bluetooth is turned on Touch gt gt Settings gt Bluetooth and then slide the icon to the ON position From the Bluetooth settings page touch your phone s name to make it discoverable by other devices Touch Search for devices You ll see a list of in range Bluetooth devices Touch a device from the list to initiate pairing Enter the passkey or PIN code or verify the shared key and touch Pair The external device will then have to also accept the connection and enter your phone s PIN code Once you re paired with a device your connection should launch J shows your current connection status Share Contacts Files or Pictures Using Bluetooth 1 Open the application containing the file you want to share for example touch t gt gt Contacts 2 2 Locate the file or entry you want to share You can send pictures and videos directly from the camera or from Photos Calendar events Contacts as vCards music tracks and voice recordings Not all devices will be able to receive all file types Depending on the application touch Bq gt Bluetooth or touch and select Share or Send gt Bluetooth Touch the name o
18. want to call The number will appear just above the keypad as you enter it Touch K to delete one or more digits Touch RE Incoming Calls Drag to J to answer the call Drag to to send the call to voicemail Drag to to send a quick response to the caller Mute the Ringer on a Call Press the Volume Down Button on the left side of the phone to mute the ringer visit virginmobileusa com help support for guides tutorials and more USE YOUR PHONE VOICEMAIL Set Up Your Voicemail All unanswered calls are automatically transferred to your voicemail even if your phone is in use or turned off You should set up your voicemail and personal greeting as soon as your phone is activated 1 Touch gt gt Voicemail SJ 2 Follow the voice prompts to create your password and record your name and greeting Virgin Mobile strongly recommends setting a voicemail password Retrieve Your Voicemail 1 Touch gt gt Voicemail J 2 Touch a message to listen to it CONTACTS Your phone s Contacts app lets you access and Add a New Entry to Contacts manage contacts from a variety of sources LA including Google and Corporate email accounts 1 Touch Contacts 4 contacts synced from your computer and contacts 2 Touch you ve entered manually 3 Touch any field and enter the name phone Save a Phone Number number and other contact details 4 Add more data fields or a pi
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