Backup Express Backup Client version 11
Contents
1. Recipient Information Please use semicolons to separate multiple e mail addresses To cc Testing Your Email Settings After you have completed filling out the information above you can test your email settings by pressing the Test Email Settings button Be HO ogo i ES cag ca E o000000001 S C DVDRW Drive D E a Removable Disk E E C Removable Disk F E a Removable Disk G E C Removable Disk H a ODA FreeAgent Drive 1 Os Data ferret K G Downloads ferret stem State Backup Filters Notification Run As Custom Commands Log Creation Options None Summary Detail MSOCache myob185 MYOBODBC 97ER e 3 Log Delivery Options 7 E mail log files E mail Settings E Print log Prints log file to your default printer MYOBODBCAUS Perflogs Program Files Program Files xB ProgramData Recovery Bog oo00n 5 Q a Q ONLY if operation had messages errors warnings ONLY if operation had errors warnings ONLY if operation had errors Always restore System Volume Ini Users Windows pe gee oaa g 0 gegesoe 3 ox canei Hep _ IRARRR RARA RA RAR R A R RA AR R A ARRA RRR K g LSLE SERRE Sele fret EERE EERE ee ss pn Fo iat Seed Stine2. Estimate E o A EECEPEEREREE u 2 S Files System Volume Int Directories Users Windows DVD RW Drive D Removable Disk E ol Removable Disk F eee Removable Disk G gee Removable Disk H a O FreeAgent Drive 1 a O Data ferret K B S Downloads ferret E u Network Lae System State RR R PPP R R R R R K R R RK R sz a KI Totals 0 1M Oo G Oo oO Oo o Oo O Oo Oo Oo es t OOO amp s a KIK Complete KIKK K eee Le aq vI vxl32 60 KB Application 6 03 2007 2 12 18 PM unzip 32 dll 109KB Application extension 17 06 1999 4 40 28 PM gt i cir i cir zld KI KI KI gt JK KK K K K K K K K K K K K K K K EE 4 co K 18 _ Backup to _ xSP device Estimate Schedule Settings _ Bacup _ 0 52 using 106 14MB of 20 Once you have made your selection Click the Estimate button to determine the volume of data in your backup selection Check that this is less than the space you have purchased on the server We recommend that your data selection should be no more than 50 of the allocated space on the server to allow room for previous versions of your files This step is very important so take your time and think carefully about what data is most important to you It is very easy to select a huge amount of data for backup far in excess
3. of the amount of storage you have purchased on the backup server Backup Express Installation Guide 23 October 2009 Page 5 of 10 Backup Express Pty Ltd ACN 115 518 397 ICS P O Box 95 GEEBUNG 04034 BAP a e PR www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au To put the figures in perspective remember that the backup client shows your file selection size in Megabytes MB 1GByte 1000 Megabytes So if you have purchased a 10GByte account you should aim to select no more than half of this in other words approx 5GBytes or 5000 Mbytes for your backup Tip In general you can avoid backing up any programs that you can reinstall from a purchased CD such as Microsoft Office Word Excel etc Focus your selection on things like your My Documents folder and data files of your important programs like accounting tax contact management and correspondence Your online backup software comes with predefined filters which allow you to automatically select categories of files without knowing where all the files are located Check the built in help for Filters to learn how they can be used Once you have completed your file selections save the backup set by clicking the Save Icon as shown below Choose a name for the Backup Set the default is My Backup and click Save 7 Computer a m Local Disk C OO Recyde Bir MSOCache myob185 M
4. them on our servers for the purpose of offsite backup and to restore these files to your computer system Then tick the I accept box and click NEXT We agree to allocate to you the Agreed Storage Quota on our servers for the storage of your files Backup Express Installation Guide 23 October 2009 Page 2 of 10 Backup Express Pty Ltd ACN 115 518 397 P O Box 95 GEEBUNG Q4034 www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au The Typical installation is just fine for most cases Click NEXT Installs the most common program features Recommended for most users Completed the Backup Express Setup Wizard Click the Finish button to exit the Setup Wizard Installation is complete Click FINISH to return to the desktop Congratulations Your Backup Express software is now installed You will see an icon labelled Backup Express on the desktop ta i 4 CKUP Glient The next step is to configure your software Backup Express Installation Guide 23 October 2009 Page 3 of 10 Backup Express Pty Ltd ACN 115 518 397 CS P O Box 95 GEEBUNG 04034 EXPRESS E Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au 3 Configure your online backup connection using your account details Backup Express If you have just installed Backup Express you may see this You do not have an Online in the low
5. Backup Express Pty Ltd ACN 115 518 397 CS P O Box 95 GEEBUNG 04034 EXPRESS E Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au Backup Express Backup Client version 11 Quick Start Guide Thank you for choosing Backup Express Getting Backup Express running on your computer is simple This guide will step you through the process of Downloading the software and documentation Installing the software on your computer Configuring the software with your account details Selecting the files you want to backup Configuring a schedule for automatic backup Performing your first full backup e o a a E Optionally setting up notification using email If you need any additional help we are more than happy to assist Our contact details for Phone Fax and Email are in the welcome mail you received when you opened your account 1 Downloading the Software and Documentation When you signed up for online backup we sent you a welcome email This contains your account details as well as several links which enable you to download the client software and documentation Download and install the Client Software by clicking on the link shown in the welcome email When you click the link a box will ask you whether you want to Run or Save the file To install the software just click Run Alternatively if you want to save the file to your hard disk for later use select Save and choose a conv
6. Cee Server storagi s 0 52 using 106 14MB of 20 00GB The Email Settings button will take you into the Email Configuration screen Contact your network administrator if you need help Here are some tips that might help If you have another email program such as Outlook or Outlook Express configured to send receive email check the account settings You can probably use some or all of these settings to configure Online Backup Backup Express Installation Guide 23 October 2009 Page 10 of 10
7. OBODBCAUS PerfLogs Program Files Program Files x8 Letters File folder 15 10 2009 8 51 53 AM ODBCDirect9 File folder 15 10 2009 8 52 42 AM Old Custom File folder 16 10 2009 12 59 46 PM Old ee 3 16 10 2009 1 01 01 PM 15 10 2009 8 51 23 AM 16 10 2009 1 00 54PM 16 10 2009 1 01 01 PM 15 10 2009 8 51 50 AM BE 15 10 2009 8 51 53 AM 15 10 2009 8 51 53 AM 15 10 2009 8 52 42 AM d Old Custom ile folder 16 10 2009 12 59 46 PM d Old Forms T 16 10 2009 1 00 02 PM di Old Letters i r 16 10 2009 1 00 07 PM ni d OutlookSync ile folder 15 10 2009 8 51 55 AM P Spredsht le folder 15 10 2009 8 51 53 AM amp ToolsMenu ile r 15 10 2009 8 52 01 AM Ji Tutorial i r 15 10 2009 8 51 53 AM v amp CFX2032 DLL ication extension 1 07 1997 1 03 00 PM vi _ Clearwtr MYO le 29 05 2009 5 07 14 PM CPdf dil 213KB Application extension 10 07 2007 2 33 10 PM wi ctmyob32 dil 337KB Application extension 16 03 2007 2 38 58 AM 4 317KB Application extension 30 05 2003 12 20 06 PM 44KB Application 6 03 2007 2 13 18 PM 60KB Application 6 03 2007 2 12 18 PM YI dunzip32 dil 109KB Application extension 17 06 1999 4 40 28 PM dzip32 dll 125KB Application extension 17 06 1999 4 40 28 PM 2 FtoP dll 261KB Application extension 4 05 2009 11 58 20 AM vi _ FtoP res 43KB RES File 4 05 2009 11 14 20 AM Iv MtoM dil 373 KB Application extension 4 05 2009 11 22 56 AM 7i vi MtoM res 32KB RES File 4 05 2009 11 14 20 AM
8. YOBODBC MYOBODBCAUS Perflogs Program Files Program Files x8 ProgramData Recovery Oo aw 0O a O o a O a O a O oO a O oO aO m restore System Volume Inj Users My Backup Save astype Backup Client Jobs nbk 43KB RES File 4 05 2009 11 14 20 AM 373KB Application extension 4 05 2009 11 22 56 AM 32KB RES File 4 05 2009 11 14 20 AM estimate Schedule setings Sadan Backup Express Installation Guide 23 October 2009 Page 6 of 10 BackGr Wit 5 Configuring a backup schedule Backup Express Pty Ltd ACN 115 518 397 P O Box 95 GEEBUNG Q4034 www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au You can backup as often as you like without any additional cost Once you schedule a backup it will proceed automatically without disrupting your work We recommend that you schedule a daily backup towards the end of your working day or overnight if you leave your machine running overnight Click on the Schedule Tab To create a new Schedule click the Add button in the bottom right corner Schedule Options Allow Scheduled Jobs to Execute Current Status va Job Name Select Job to Schedule Scheduling Information When running this job login using this account Type of Schedule One Time X R
9. en encrypting your files If you want to use your own Secret Key you may enter this on the Security Tab When you are finished click OK Your connection is configured Backup Express Installation Guide 23 October 2009 Page 4 of 10 Backup Express Pty Ltd ACN 115 518 397 P O Box 95 GEEBUNG Q4034 www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au 4 Select the files you want to backup Music o Pi Backup all music files vy Email Pictures O h Backup all Outlook Emal C z Backup all pictures and files images Select Job Type X l Select Job Type First Wizards a Backup Wizard Create a job to backup lt 7 your data Here is a view of the Main screen called the Home page Click on the Backup Tab Restore Wizard E Create a job to restore P your data Online Storage Online Storage g Configure your online storage devices Utilities Run Job or now Open Job Opa Switch to Simple View On the Backup Page you can choose which files you want to backup Expand the folder tree on the left hand panel and place a tick next to the folders or files you want to backup In the example below we have chosen to backup only our MYOB Accounting package e 7 ad Backup Name My Backup Select Backup Source S Desktop S O Steve Hughes Eg Computer a mfa Local Disk C 0 amp SRecyde Bin MSOCache myob185 MYOBODBC MY
10. enient location to save the file for example your My Documents folder Then after it has downloaded run the file from the location you saved it to The User Manual is not required in order to get the software operating but it may be useful as a more detailed reference It may be downloaded from the link shown in the welcome email Backup Express Installation Guide 23 October 2009 Page 1 of 10 Backup Express Pty Ltd ACN 115 518 397 CS P O Box 95 GEEBUNG 04034 EXPRESS www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au 2 Installing the Software Start the installation program as described above Welcome to the Backup Express Setup Wizard Since English is the only supported langueage click NEXT The Setup Wizard will install Backup Express on your computer Click Next to continue or Cancel to exit the Setup Wizard Please select your language English Y Welcome to the Backup Express Setup Wizard Welcome to the Install program Click NEXT The Setup Wizard will install Backup Express on your computer Click Next to continue or Cancel to exit the Setup Wizard Our commitment to you We provide an easy to use service that is suitable for installation and operation by regular computer users in most cases We provide to you the ability to upload selected files from your computer system and Please read our Terms and Conditions store
11. er right corner of your screen Backup Device configured Click OK W Do not remind me again If you don t see this then double click on the Backup Client Icon J OK x Close Configure Device Account Security l Advanced Staging On this screen you can fill in the information provided ees Name for this configuration in your welcome email aaa It should look something like this Backup server location 25 Use these settings for transfering data to a Backup Server on the Intemet or on a local Intranet KOKK K K K K K K K K K K K K K K K K K K K K K Account Details KKK K K K K K K K K K K K K K K K K K K K K K Saver teeea Backup server name stevenbrown data backupexpress com au Backup server authentication Backup server port 308 LLiia lt l EO Account name stevenbrown Specify credentials for authentication Usemame Account password 7 Password Re enter Password E Use my curent Windows login credentials Test Connection Cancel Help Fill in the Server Name or IP Address the Username and the Password from the email and click Test Connection If all is well you will be rewarded with Connection Test Succeded Click OK If it doesn t work first go check your details and try it again Contact technical support if you still have a problem By default your account password will be used as the Secret Key wh
12. load speed is Upload speed Overnight 5pm 8am Weekend Spm Friday 8am Monday 33kbps dial up modem 170 MBytes 700 MBytes 64kbps 256 64 ADSL 325 MBytes 1 4 GBytes 128kbps 650 MBytes 2 8 GBytes 512 128 ADSL and cable 256kbps 1500 256 ADSL 1 3 GBytes 5 5 GBytes 512kbps 512 512 ADSL 2 6 GBytes 11 GBytes 1Mbps ADSL 2 and SHDSL 5GBytes 22GBytes 2Mbps ADSL 2 with Annex M 10GBytes 44GBytes SHDSL Before you start your first full backup take a moment to estimate the time it will take based on the size of your file selection and the transfer rate table above It is very common to run the full backup overnight or even over a weekend Don t be discouraged by how long the full backup will take You will find that once this step is completed your regular daily backups will be very fast If your calculated time for the full backup is much longer than you can tolerate you can perform a seed backup onto a USB hard disk and send it to us Contact support for more information You can stop the backup at any time When you restart it it will continue from where it left off Very often you will find that you can allow the backup to continue throughout the working day without adversely affecting the internet speed perceived by your internet users One final warning Check that your internet plan is sufficient for your needs In particular find out whether your ISP will bill you for uploaded data Otherwise you may receive a
13. nasty bill from your ISP Most ISPs do not charge for uploaded data but there are exceptions At the time of writing Australia s Telstra Bigpond does charge for uploaded data on all of its metered plans To start your backup click on the Backup Button on the far right of the Backup Pane or on the Schedule Pane right click the Backup Job and choose Run Now Backup Express Installation Guide 23 October 2009 Page 9 of 10 7 Setting up email notification Backup Express Pty Ltd ACN 115 518 397 P O Box 95 GEEBUNG Q4034 www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au This is most useful when the machine running the backup software is unattended You can choose to set up an email notification that will report to you after every backup or only in the event that a backup does not complete correctly On the Backup Pane click Settings and go to Notifications Configure E mail Settings The following options are used to configure sending logs via e mail E mail is delivered via SMTP only A SMTP server must be specified along with a valid sender and recipient e mail addresses User Information Your Name E Mail Address Server Information SMTP Server Name SMTP Server Port Use SSL User Name Password Retries Timeout Interval in Seconds My SMTP server requires authentication
14. oose how often you want to run the backup SEER OO We suggest scheduling a daily backup 1 z day s on But only on these days Sunday E Thursday F Monday Friday Tuesday E Saturday Wednesday If your computer starts up and goes straight to the Windows Desktop without requesting a password we suggest running the job as the logged in user If you enter a password to use the computer choose Run as specific user and enter your login details For a dedicated server we normally recommend using the Administrator account but any account that has full access to your files will work Use the Check Credentials button to check that your login details are valid Client Scripts Backup My Backup nbk v Mn When finished click OK and you will be taken back to the EEE WG E E EA Schedules screen where you should see your Run as logged in user Backup Job ready to run at the time you selected Run as spedficuser C Backup Express Installation Guide 23 October 2009 Page 8 of 10 Backup Express Pty Ltd ACN 115 518 397 CS P O Box 95 GEEBUNG 04034 EXPRESS E Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au 6 Your first full backup The following chart shows how much data you can backup in a given period depending on the upload speed of your internet connection Check with your ISP if you are not sure what your up
15. un as logged in user Run On Date 23 10 2009 Bv Time 1 28 21 PM 4 Then go into the Backup folder and select Run On your previously saved Backup Job Click Save Run as specific user Domain Name SCALAR Run As User Name steveh Password Check Credentials Note You must enter a valid user account in order to run this job If the account is not valid when the job is run the operation will fail Lox J came _ Schedule Optic ZS Job N4 Scheduling Inf Type of Scheg Backup Express Installation Guide 23 October 2009 OSOE The first step is to choose a Backup Job to schedule Ee Save As Click on Select a Job to Schedule Save in Ji Backup z 2em al 7 Recent Places Desktop Name Eg My Backup a Date modified Type 23 10 2009 12 Backup Client Sc 5 job If the l Network ii File name Save as type My Backup Backup Client Jobs nbk Cancel Page 7 of 10 Backup Express Pty Ltd ACN 115 518 397 ICS P O Box 95 GEEBUNG Q4034 a y An x 5 bm www backupexpress com au Ph 1300 369 325 Fax 07 3265 2258 email sales backupexpress com au Schedule Options ZS Job Name C Users steveh Documents Backup Clier Scheduling Information Type of Schedule Daily z First Run Date 23 10 2009 B ve mom BE Ch
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