(IVR) User Manual
Contents
1. Press 1 to leave a comment Press 2 to skip Confirm inspection scheduled date and time Press 1 if correct Press 2 to cancel Press 3 to cancel and try again Confirmation number given Press 1 to go on Press 2 to listen again Press 2 to enter exact date for the inspection Enter the date on when you would like to schedule this inspection MMDD or YYYYMMDD Get the comments for this permit Press 5 to get the comments for this permit Look up related permits Press 6 to look up related permits IVR Instruction Manual 6 INTERACTIVE VOICE RESPONSE INSPECTION REQUEST SYSTEM IVR To Begin Dial 678 518 6277 Enter permit number then press Example for BLD2010 00100 enter 253201000100 BLD 253 CDP 237 SDP 737 LDP 537 MDP 637 FPL 375 Then press 1 to schedule an inspection Then press the inspection number listed below To use the short cut code put a 1 in front of the inspection code TYPE OF INSPECTION IVR ID TYPE OF INSPECTION IVR ID COMMERCIAL TYPE OF INSPECTION IVR ID COMMERCIAL TYPE OF INSPECTION IVR ID 100 103 105 106 PLUMBING PARTIAL ROUGH 413 PLUMBING COMPLETE ROUGH 414 110 PLUMBING STORM DRAIN 430 COMMERCIAL COMPLETE POURED WALL PLUMBING IRRIGATION 439 121 122 123 130 RESIDENTIAL TYPE OF INSPECTION 131 STRUCTURAL 160 190 140 141 142 RESIDENTIAL PARTIAL FOOTING 170 143 149 150 RESIDENTIAL MONOLITHIC SLAB 173 ELECTRICAL RESIDENTIAL FRAMING 175 ELECTRICAL CONFERENCE 200 RESIDENTI2. 00 enter 253200900100 BLD 253 CDP 237 FPL 375 LDP 537 MDP 637 SDP 737 Performing a task on a Permit Get the status of your permit Press 1 to hear the status of this permit Press 1 to perform another task on this permit OR Press 2 to return to the main menu OR Press 3 to exit Look up an inspection Press 2 to look up an inspection IVR Instruction Manual Please choose from one of the following list of inspections scheduled for this case press the star key to return to the permit menu After selecting inspection Press 1 to reschedule this inspection Press 1 to choose one of the available inspection dates Enter the corresponding of the available dates given Press 1 to choose AM as the inspection time Press 2 to choose PM as the inspection time Press 3 to ignore the inspection time Do you want to enter an inspection phone number Phone Number Press 1 for Yes If yes enter phone number Press 2 for No Confirm inspection scheduled date and time Press 1 if correct Press 2 to cancel Press 3 to cancel and try again Confirmation number given Press 1 to go on Press 2 to listen again Press 2 to enter exact date for the inspection Enter the date on when you would like to schedule this inspection MMDD Press 2 to update the status of this inspection Enter the date on which you would like to update this inspection MMDD Press 3 to research inspection Press 1 to perform another task on this inspection P
3. AL PARTIAL WALL 176 ELECTRICAL TEMPORARY POLE 210 RESIDENTIAL COMPLETE WALL 177 211 212 213 214 215 216 217 218 221 222 223 224 231 248 252 PLUMBING COMPLETE SLAB 461 253 300 301 303 310 wo wo MININ N NIN Ne m m m m O QO oo amp wo ee Bye De mN ojojo Oo Oo A N ojo ol ojo o nm ojoj A HVAC TEMPORARY GAS RELEASE EROSION CONTROL 501 HVAC HEATING TEMPORARY FINAL HVAC REFRIGERATION SYSTEM HVAC GREASE HOOD HVAC FINAL E RESPONSE INSPECTION REQUEST SYSTEM IVR To Begin Dial 678 518 6277 Enter permit number then press Example for BLD2010 00100 enter 253201000100 BLD 253 CDP 237 SDP 737 LDP 537 MDP 637 FPL 375 Then press 4 to schedule an inspection Then press the inspection number listed below To use the short cut code put a 1 in front of the inspection code TYPE OF INSPECTION IVR ID TYPE OF INSPECTION IVR ID 600 699 FIRE 80 SPEC SPACE 901 FIRE 80 CONSTRUCTION 911 616 641 644 647 650 671 674 677 680 700 799 700 710 720 00 899 839 0 00 00 00 00 00 00 00 Co Lop Kop Kop Top Kop Lez Kezi Kezi Kezi Kezi Ke2 or Ker Ke2 Ke2 Ke2 Ke2 Ke2 Ke2 Lop Kop Keri Kezi Kezi Kezi Kez WIV VININ NININ gt 2 O O 00 00 00 Lor Kori Kor KOLI KOLI KSN WIV V NIN NIN N gt gt 1 O ClO O DI W O O D W O O 1oO INO Oo INOM om C1 PO CO wojo AK nmjol uma n
4. Accela Automation User Manual for Gwinnett County Automated Inspection Request System IVR Version 1 2 9 30 2010 Table of Contents IVR Instruttionskussavvvraatesrudek ee Weeds aa EET Initial Entry Instructions issue aent ae e ee Eeee ara aE bea Ke E aer e EaR KENES Permit Access Instructions Main M nu cccccccccecssscceessececsessececseseeecesaeeeceesseeeceesaeeecesaeeeesesaeeeeseaeeeees Performing a task on a Permit ccccccccccecesssseceeeeecesseseeaeeeeeeeceseaeseceeecesseseaaeseeececesesaeaeseeeeseseseaeaeeeeeeeees Get the status of vour Permit see ccses cns sessens ceeesacessasues nemes dressert sete steden Look upan INSpettioh snskassasamsskekadra dead keisermakten Details for all inspections on this permit ccccececccessssssceeeeecessesseseeecsceeseseeseseeeesceseeaeaeeeeseesseseaaeaeess Request a new inspection ON this permit arrrrrrnarannnnrrvrnnrnannnnnnrnrvrnnsnnnnnrnnnenssrsnnnnnrsnnsnsnrnnnnrnnsensssnnnnn Get the comments for this permit rrnrorrrnnnonnnnrnrvnrrrnsnannnnrnvnnssnnnnnnnnrsnnssssnnnnnrsnsrnssrsnnnnnnrsnssnsnnnnnnsnnsene Look up rel ted permits anus dkuie ae dens e AE eai Ea aAA eres IVR Instruction Manual 2 IVR Instructions Initial Entry Instructions Dial 678 518 6277 to access the IVR System Welcome to the Gwinnett County Automated IVR System Permit Access Instructions Main Menu Enter permit number and then press Example for BLD2009 001
5. ress 2 to perform another task on this permit Press 3 to return to the main menu IVR Instruction Manual 4 Press 4 to exit Press 4 to cancel this inspection Press 1 if correct Press 2 to abort cancellation Press 5 to hear the comments of this inspection Details for all inspections on this permit Press 3 to hear the details for all inspections on this permit Press 1 to play the inspection comment Choose from the following inspections press the star key to replay all inspections press 0 to skip to the next inspection reading Press 2 to hear the details of the inspections Press 3 to go back to the permit menu Request a new inspection on this permit Press 4 to request a new inspection on this permit Enter the inspection type code OR Press the key to select an inspection type from the menu Choose from the inspection types Response You have selected inspection type Press 1 to create the inspection OR Press 2 to go back to the main menu OR Press 3 to redo the selection Press 1 to choose one of the available inspection dates Enter the corresponding of the available dates given Press 1 to choose AM as the inspection time Press 2 to choose PM as the inspection time Press 3 to ignore the inspection time IVR Instruction Manual 5 Do you want to enter an inspection phone number Phone Number Press 1 for Yes If yes enter phone number Press 2 for No Do you want to leave an inspection comment
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