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VOIP-500 Series Phone - Configuration and

1. CallerlD VOIP 500 Field name AudioCodec Description Preferred Audio Codec to be used for Outgoing Calls Valid values AudioCodec 1 G 711 PCM A Law AudioCodec 2 G 711 PCM u Law Default Value AudioCodec 3 G 729a AudioCodec 4 G 723 1a Note None AudioCodec 2
2. Field name AGC Description Enable Disable Automatic Gain Control Valid values AGC 0 Disable Default Value AGC 1 Enable Note None AGC 0 Field name JitterBuffer Description Size of Jitter buffer millseconds Valid values 0 Default Value 30 60 90 120 Note None Page 67 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without
3. Field name AuxiniCallList Description List of numbers to be dialed from a specific List Page 76 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Valid values 1 7 none Disable Auxln1CallList 1 Default value Field name AuxIn1CallPriority Description Call priority for the call originated on activation of Auxln 1 Valid values 2 10 2 Default Value Field name AuxIniNetworkPriority Description Network priority to be used for packets of the call Used for prioritizing the traffic Valid values 1 63 46 Default value Note Admin can similarly program values for Auxln2 and Auxln3
4. Field name HangupOnSilence Description Enable Disable Hanging of call on silence Valid values HangupOnSilence 0 Disable HangupOnsSilence 1 Call disconnect on silence Field name TimerHangupOnSilence Description Duration after which call disconnects automatically if no voice received Valid values 10 360 seconds in increments of 1 second Default value is 30 seconds Note None HangupOnSilence 1 TimerHangupOnSilence 30 Field name PagingOut Description Output device for Paging messages
5. ISReg 0 H323loginid VOIP 500 H323passwd Field name H828re_reg time Description Re Registration Timer time Valid values 0 14400 seconds Page 73 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions H32
6. MicGain 12 Page 68 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Field name CallProgressTones Description Enable Disable Call Progress Tones Dial tone Ringback tone Ringing tone Busy Tone etc Valid values CallProgressTone 0 Disabled CallProgressTone 1 Enabled Default Value Note None
7. Field name Button2Type Description Type of Button Valid values Button2Type 1 As AutoDial Button2Type 2 As Hookswitch Default Value Field name Button2CallList Field name Button2CallPriority Field name Button2CallNetworkPriority Description Required when Button programmed as AutoDial Description Required when Button programmed as AutoDial Valid values Button2CallPriority 2 10 2 default value Button2CallNetworkPriority 1 63 46 Default value Note This field is only valid for phones having more than 1 Page 75 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions buttons
8. Field name Speaker Description Enable disable Speaker state applicable to both Handset and Handsfree Valid values Speaker 0 Disabled Speaker 1 Enabled Default value Note None Speaker 1 Field name SpeakerGain Description Speaker gain applicable to both Handset and Handsfree Valid values 1 to 20 Default value is 12 Note None
9. Field name Hostname Description It configures the unique indetifier of the phone at network level Valid Values 30 chars long a z A Z 0 9 No space allowed Default Value is VOIP 500 Note This Parameter should not be applied in bulk update If applied then all phones will have same hostname Hostname VOIP 500 Field name LogRedirection Field name LogServerlP Field name LogServerPort Description Admin can enable the logging and route to specific location Valid values LogRedirection 0 To Disable Logging LogRedirection 1 To Console LogRedirection 2 To Netwo
10. Auxln1CallList 1 Auxln1 CallPriority 2 AuxIn1NetworkPriority 46 Aux In2CallList 1 AuxlIn2CallPriority 2 AuxIn2NetworkPriority 46 Aux In3CallList 1 Aux In3CallPriority 2 Aux In3NetworkPriority 46 Field name AuxOp1ActOnHandsetCall AuxOp2ActOnHandsetCall AuxOp3ActOnHandsetCall AuxOp1ActOnBut1 Call AuxOp1ActOnBut2Call AuxOp1ActOnBut3Call AuxOp1ActOnBut4Call AuxOp2ActOnBut1 Call AuxOp2ActOnBut2Call AuxOp2ActOnBut3Call AuxOp2ActOnBut4Call AuxOp3ActOnBut1 Call AuxOp3ActOnBut2Call AuxOp3ActOnBut3Call AuxOp3ActOnBut4Call Description Auxiliary Output activation on Activation Deactivation of Button events Valid values 0 3 0 Disable 1 Call Initiation 2 Call Answer 3 Call Termination
11. Field name VolPProtocol Description Protocol to be used for originating calls Valid values VolPProtocol 1 for SIP Default Value VoIPProtocol 2 for H 323 Note Changing this value will cause the phone to reboot VolPProtocol 1 Field name AutoAnswer Description Enables disable auto answer mode of phone operation Valid values AutoAnswer 0 Disable AutoAnswer 1 Enable Default Value Note None
12. Field name AuxOp1ActOnLocalKeyCode AuxOp2ActOnLocalKeyCode AuxOp3ActOnLocalKeyCode Description Auxiliary Output activation on specified local keycode Valid values Disable Max 8 chars containing 0 9 and AuxOp1 ActOnLocalKeyCode Disable Default value AuxOp2ActOnLocalKeyCode Disable Default value AuxOp3ActOnLocalKeyCode Disable Default value Note None AuxOp1ActOnLocalKeyCode Disable AuxOp2ActOnLocalKeyCode Disable AuxOp3ActOnLocalKeyCode Disable Field name AuxOp1i1DeActOnRemoteKeyCode AuxOp2DeActOnRemoteKeyCode AuxOp3DeActOnRemoteKeyCode Description Auxiliary Output deactivation on
13. AuxOp1ActOnHandsetCall 0 AuxOp1ActOnBut1 Call 1 AuxOp1ActOnBut2Call 1 AuxOp1ActOnBut3Call 0 AuxOp1ActOnBut4Call 0 AuxOp2ActOnHandsetCall 0 Page 77 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions AuxOp2ActOnBut1 Call 1 AuxOp2ActOnBut2Call 1 AuxOp2ActOnBut3Call 0 AuxOp2ActOnBut4Call 0 AuxOp3ActOnHandsetCall 0 AuxOp3ActOnBut1 Call 1 AuxOp3ActOnBut2Call 1 AuxOp3ActOnBut3Call 0 AuxOp3ActOnBut4Call 0 Field name AuxOp1ActOnAuxin1Act AuxOp1ActOnAuxlIn2Act AuxOp 1 ActOnAuxIn3Act AuxOp1 ActOnAuxin1 DeAct AuxOp 1 ActOnAuxIn2DeAct amp AuxOp1ActOnAuxIn3DeAct Description Auxiliar
14. Page 89 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Appendix F Network Port Requirements The network for VOIP 500 Series phones should allow the following e Pv4 enabled e Allow the following protocols o SIP o RTP o HTTP HTTPS o SMTP e Routed network e DHCP Server Optional Network elements e SIP Proxy Registrar e SIP end points e Layer 2 Switch e WEBS Contact Server Ports The following ports needs to be enabled on the VOIP 500 Series phones and allowed across the firewall and routers in the network WEBS Contact Pon JDP Page 90 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved
15. Button2T ype 1 Button2CallList 1 Button2CallPriority 2 Button2CallNetworkPriority 46 Field name Button3Type Description Type of Button Valid values Button3Type 1 As AutoDial Button3Type 2 As Hookswitch Default Value Field name Button3CallList Field name Button3CallPriority Field name Button3CallNetworkPriority Description Required when Button programmed as AutoDial Description Required when Button programmed as AutoDial Valid values Button3CallPriority 2 10 2 default value Button3CallNetworkPriority 1 63 46 Default value Note This field is only valid for phones having more than 1 buttons
16. Field name TimerlnterDigitLocal Description Local Inter digit timer used during dialing numbers Valid values 5 20 seconds in increment of 1 sec Default value is 5 secs Note None TimerlnterDigitLocal 5 Field name TimerlnterDigitRemote Description Remote Inter digit timer used during Remote DTMF operations Valid values 5 20 secs in increment of 1 sec Default value is 5 secs Note None
17. CallProgressTones 1 Field name KeyToAnswer Description Key to be pressed by Remote party for answering the call Valid values 0 9 disable default value Note Only applicable for Outbound Round Robin calls KeyToAnswer Disable Field name KeyToDisconnect Description Key to be pressed by Remote party to disconnect the call from remote Valid values 0 9 defa
18. Field name TimerNetResponse Description Network Response Timer Valid values 5 20 sec in increment of 1 sec Default value is 5 secs Note Only applicable to Outbound Round Robin Calls TimerNetResponse 5 Field name TimerRinger Description Ringer Timer in number of rings Valid values 1 12 Default value is 5 rings Note Only applicable to Outbound Round Robin Calls Pa
19. Field name AEC Description Enable Disable Acoustic Echo Cancellation Valid values AEC 1 Enable Default Value AEC 0 Disable Note None AEC 1 Field name VAD CNG Description Enable Disable Voice Activity detection generation of Silence packets Valid values VAD CNG 1 Enable Default Value VAD_CNG 0 Disable Note None VAD_CNG 1
20. AutoAnswer 1 Field name OperationPriority Description Operation Priority between Phone and Paging operations Valid values OperationPriority 1 Phone Mode has priority over Paging Mode Default OperationPriority 2 Paging Mode has priority over Phone Mode Note None OperationPriority 1 Field name CallerlDPresentation Description Caller ID presentation to the Re
21. Field name RingBackBusy Description Enable Disable Ringback Busy Timer Valid values RingBackBusy 0 Call waits for indefinite Page 70 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions RingBackBusy 1 Calls waits for definite time before switching to next number Field name TimerRingBackBusy Description Ringback busy time call switch to next number after waiting for this time applicable when RingBackBusy 1 Valid values 1 60 seconds in increments of 1 sec Default value is 15 seconds Note Only applicable to Outbound Round Robin Calls RingBackBusy 1 TimerRingBackBusy 15
22. SpeakerGain 12 Field name Mic Description Enable disable Mic state applicable to both Handset and Handsfree Valid values Mic 0 Disabled Mic 1 Enabled Default value Note None Mic 1 Field name MicGain Description Mic gain applicable to both Handset and Handsfree Valid values 1 to 20 Default value is 12 Note None
23. Field name SIPPhoneNum Description This parameter is used to define phone number for the purpose of receiving incoming calls Valid values 30 chars long a z A Z 0 9 No spaces allowed Page 71 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Default is VOIP 500 Note Mandatory Parameter SIPPhoneNum VOIP 500 Field name SIPDomainName Description This pa
24. Field name AuxOp1DeActOnLocalKeyCode AuxOp2DeActOnLocalKeyCode AuxOpS3DeActOnLocalKeyCode Description Auxiliary Output deactivation on specified local keycode Valid values Disable Max 8 chars containing 0 9 and AuxOp1DeActOnLocalKeyCode Disable Default value AuxOp2DeActOnLocalKeyCode Disable Default value AuxOp2DeActOnLocalKeyCode Disable Default value Note None AuxOp1DeActOnLocalKeyCode Disable AuxOp2DeActOnLocalKeyCode Disable AuxOp3DeActOnLocalKeyCode Disable Field name AuxOp1DeActOnHandsetCall AuxOp2DeActOnHandsetCall AuxOp3DeActOnHandsetCall AuxOp1DeActOnBut1 Call AuxOp1DeActOnBut2Call AuxOp1DeActOnBut3Call AuxOp1DeActOnBut4Call AuxOp2DeActOnBut1 Call
25. AuxOp1DeActOnAux n1Act 0 AuxOp1DeActOnAuxIn2Act 0 AuxOp1DeActOnAuxIn3Act 0 AuxOp 1DeActOnAuxlIn1DeAct 0 AuxOp1DeActOnAuxIn2DeAct 0 AuxOp1DeActOnAuxIn3DeAct 0 AuxOp2DeActOnAux n1 Act 0 AuxOp2DeActOnAuxIn2Act 0 AuxOp2DeActOnAuxIn3Act 0 AuxOp2DeActOnAuxlIn1DeAct 0 AuxOp2DeActOnAuxIn2DeAct 0 AuxOp2DeActOnAuxIn3DeAct 0 AuxOp3DeActOnAux n1Act 0 AuxOp3DeActOnAuxIn2Act 0 AuxOp3DeActOnAuxIn3Act 0 AuxOp3DeActOnAuxlIn1DeAct 0 AuxOp3DeActOnAuxIn2DeAct 0 Page 81 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions AuxOp3DeActOnAuxIn3DeAct 0 Field name VMActionOnBut1 Calllnit VMActionOnBut2Calllnit VMActionOnInboundCallsAns VMActionOnAuxln1 Act VMActionOnAuxlIn2Act amp VMAct
26. 16 LA VOP E 19 Ao Dey e 0 26 Sv Denr OCS 0 35 71 Voie Messages T HR 39 Ao ANED om m uu 42 es Manm ane te POU Css ste ter eect stees eats E 44 SM 7 14 00 56 5 1 Calling Emergency Information Numbers Ne 56 5 2 Answering the Emergency Information Call nnne nnne nennen nnns 56 c Tmn Go aa E E E 56 5 4 Activating Deactivating Auxiliary Outputs Nt 57 5 5 Activating Deactivating the Help on the Way LED 57 Page 2 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 6 9 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 5 15 5 16 Activating Deactivating Speaker and Microphone nn 57 T fe IU CVS VOUE o PTT 57 ISO 57 hecording Voce ME dE ES ane nen CC 58 Previewing Voice MessageS 58 azelerre eli cR m mmm 59 x uelle RTT TE Tm 59 Wis MEI i re Kellner OO 59 Sent Noneor 59 RE OOUNE DR 60 Racton DERC SELINE NN a a 60 Page 3 of
27. VMActionOnAuxln1ActRemote Disable VMActionOnAuxIn2ActRemote Disable VMActionOnAuxIn3ActRemote Disable VMActionOnAuxlIn1DeActRemote Disable VMActionOnAuxIn2DeActRemote Disable VMActionOnAuxIn3DeActRemote Disable VMActionOnHandsetOffhookRemote Disable VMActionOnButt1 CalllnitRemote Disable VMActionOnBut2CalllnitRemote Disable VMActionOnBut3CalllnitRemote Disable VMActionOnBut4CalllnitRemote Disable VMActionOnOutboundCallsAns Disable VM1PlayToGuardOnRemoteKeyCode Disable VM1StopToGuardOnRemoteKeyCode Disable VM2PlayToGuardOnRemoteKeyCode Disable VM2Stop ToGuardOnRemoteKeyCode Disable VM3PlayToGuardOnRemoteKeyCode Disable VM3StopToGuardOnRemoteKeyCode Disable VM4PlayToGuardOnRemoteKeyCode Disable VM4StopToGuardOnRemoteKeyCode Disable VM5PlayToGuardOnRemoteKeyCode Disable VM5StopToGuardOnRemoteKeyCode Disable Field name VM1PlayToGuardinLoop Description The VM 1 will be played to the guard in loop Valid values 0 1 0 Disable the VM play in loop 1 Enable the VM play in loop VM1PlayToGuardInLoop 0 Default valu
28. TimerlnterDigitRemote 5 Field name CallConversation Description Used for limiting Call Conversation time Valid values CallConversation 0 Calls lasts indefinite CallConversation 1 Calls lasts for definite time Field name TimerCallConversation Description Call Conversation time call only lasts for this time applicable when CallConversation 1 Valid values 1 360 minutes in increments of 1 minute Default value is 12 minutes Note None CallConversation 1 TimerCallConversation 12
29. Idle state after a duration of o 10 10 seconds execute 5Scipti Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Auxiliary Input 3 is deactivated during Active call state after a duration of 10 seconds execute Script 1 Idle state after a duration of 10 seconds execute Script 1 Remote Side Key Codes Kev code is entered by Remote Side after a duration of 10 seconds execute Script 1 Local Key Codes Kev code is entered by User during Active call state after a duration of 10 seconds execute Script 1 Idle state after a duration of 10 seconds execute Script 1 On Selected Events Upon selected secondary Digital Output events execute Script 1 On Call Transfer On Call Transfer execute Script 1 Figure 19 Digital Outputs Events To configure the auxiliary outputs 1 Configure various events that should activate a Digital Output i Button Events The button events are available only when the Buttons are programmed for Autodial mode Refer to 4 6 1 Buttons for Autodial e Configure Primary Digital Output activat
30. Auxiliary Input 3 is deactivated Remote side Key Codes Key code 21 is entered by Remote Side Local Key Codes Key code is entered by User On Selected Events On completion of selected deactivation events On Call Transfer On Call Transfer Figure 17 Auxiliary Outputs To configure the auxiliary outputs 1 Use the drop down menu to select the Auxiliary Output If desired assign a label to the Auxiliary Output 2 Configure various events that should activate an Auxiliary Output i Button Events The button events are available only when the Buttons are programmed for Autodial mode Refer to 4 6 1 Buttons for Autodial e Configure Auxiliary Output activation on Button 1 and or Button 2 when a call is INITIATED ANSWERED or TERMINATED e Use the drop down menu to select the duration for which the Auxiliary Output should remain active i e ENTIRE CALL deactivates after the termination of the call CONTINUOUS activated indefinitely until deactivated by a deactivation event or CUSTOM activated for the specified duration in seconds ii Auxiliary Input Events e Configure the Auxiliary Output activation on activation deactivation of Auxiliary Input 1 Auxiliary Input 2 and Auxiliary Input 3 e Configure the duration separately for the idle state and the active call state Use the drop down menu to select the duration for which the Auxiliary Output should remain active i e ENTIRE CALL deactivate
31. SIPRegistrarPort Registrar Port oIPReregistrationTime Registration Refresh time Valid Values SlPRegistrarPort 1024 49151 5060 Default value SIPReregistrationTime 10 14400 secs 3600 Def value Field name SIPRegistrarUserName Field name SIPRegistrarUserPassword Description Optional parameters required when using authenticating Registrar Valid values 30 chars long a z A Z 0 9 No spaces allowed Note Only used when using authenticating Registrar SIPRegister 0 SIPRegistrarIP p 0 SIPRegistrarlP s 0 SIPRegistrarlP t 0 SIPRegistrarPort 5060 SIPReregistration Time 3600 SIPRegistrarUserName p 0 SIPRegistrarUserName s 0 oIPRegistrarUserName t 0 Page 72 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Commun
32. Auxiliary Input 2is activated execute amp cript 1 7 Auxiliary Input 2 is deactivated execute Sciptl Auxiliary Input 3is activated execute Script 1 Auxiliary Input 3 is deactivated execute 5Scipti Remote Side Key Codes Key code is entered by Remote Side execute Scripti Local Key Codes Key code lis entered by User execute Scripti Button Events Call with Button 1 is INITIATED after a duration of 10 seconds execute Sciptl Auxiliary Input 1is activated during Active call state after a duration of 10 10 10 seconds execute Script l Script 1 Idle state after a duration of 10 10 seconds execute Scripti Script1 Auxiliary Input 1is deactivated during Active call state after a duration of 10 10 seconds execute Script 1 Idle state after a duration of o 10 10 seconds execute 5cipti l2 2 7 Auxiliary Input 2 is activated during Active call state after a duration of 10 seconds execute Script 1 Idle state after a duration of 0 seconds execute Script 1 Auxiliary Input 2 is deactivated during Active call state after a duration of 1 seconds execute 5cipti Idle state after a duration of 0 seconds execute 5cipti Auxiliary Input 3 is activated during Active call state after a duration of 0 seconds execute Script 1
33. Button3Type 5 Button3CallList 1 Button3CallPriority 0 Button3CallNetworkPriority 0 Field name Button4Type Description Type of Button Valid values Button4Type 1 As AutoDial Button4 Type 2 As Hookswitch Default Value Field name Button4CallList Field name Button4CallPriority Field name Button4CallNetworkPriority Description Required when Button programmed as AutoDial Description Required when Button programmed as AutoDial Valid values Button4CallPriority 2 10 2 default value Button4CallNetworkPriority 1 63 46 Default value Note This field is only valid for phones having more than 1 buttons Button4Type 4 Button4CallList 1 Button4CallPriority 0 Button4CallNetworkPriority 0
34. 10 Led3SwitchOff 97 Field name GuardAccessCode Description Admin can set the guard access code using this field Valid values Maximum length 8 digits 0 9 GuardAccessCode 4 Default Guard access code It will accept the values in the following format 4 lt XXXXXXXX gt x can be 0 9 or blank Note None GuardAccessCode 4 Field name AuthVolAdjust AuthSpkrMicCtrl AuthVoiceMessage AuthAuxOPOperation AuthLEDSOperation Description Admin can configu
35. All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 3 Logging Log messages generated by the phone can be captured for review Enabling the DEBUG option may degrade the phone s performance It is recommended to not use this option unless required Refresh Help Logout Login Maintenance Logging Logging Send log messages to Nowhere Disable Console File Append File New Network Specify logging server required for network logging Logging Server IP Address Logging Server Port Select level of logging Audio Warning Call Control Warning Command Module Warning Device Control Warning SIP Module Warning Timer Warning Click the Download link below to save the log file to your computer Download Figure 25 Logging To configure logging over the network 1 Select the Network option This option enables Logging Server fields 2 Enter the Logging Server IP Address and the Logging Server Port 3 Select the log levels for different modules from the drop down menu 4 Click Apply to save the settings Note To disable logging select Nowhere Disable Note To download and save the log file on the computer click the Download lin
36. To configure the phone settings 1 Select Enable if you want the VOIP 500 to answer any incoming calls automatically only applicable to VOIP 500 phones with a built in hands free speaker When this option is set to Disable incoming calls are answered by either picking up the handset or by pressing any button configured as a hook switch If the VOIP 500 does not have a handset option and cannot be configured with a hook switch button a manual answer method will not be available 2 Select and assign the priority between phone mode and paging mode When the phone mode has priority over the paging mode the incoming paging request is processed when the phone is in idle state When the phone mode has a higher priority all paging operations stop and phone operations are processed When the paging mode has a higher priority all phone operations stop when the paging mode has a higher priority and the paging request is processed 3 Select Enable or Disable to transmit a Caller ID over the network or to peers This field allows alphanumeric characters only Some phone systems require Caller ID assignment from within the phone system management 4 Click Apply to save settings Page 20 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert
37. Creating Communications Solutions AuxOp1DeActOnBut4Call 0 AuxOp2DeActOnHandsetCall 0 AuxOp2DeActOnBut1 Call 0 AuxOp2DeActOnBut2Call 0 AuxOp2DeActOnBut3Call 0 AuxOp2DeActOnBut4Call 0 AuxOp3DeActOnHandsetCall 0 AuxOp3DeActOnBut1 Call 0 AuxOp3DeActOnBut2Call 0 AuxOp3DeActOnBut3Call 0 AuxOp3DeActOnBut4Call 0 Field name AuxOp1DeActOnAuxlIn1Act AuxOp1DeActOnAuxlIn2Act AuxOp1DeActOnAuxlIn3Act AuxOp1DeActOnAuxIn1DeAct AuxOp1DeActOnAuxIn2DeAct amp AuxOp1DeActOnAuxIn3DeAct Description Auxiliary Output deactivation on Activation Deactivation of Auxiliary Inputs Valid values 0 1 0 Disable 1 Aux Deactivation when Auxiliary Input is activated or deactivated AuxOp1DeActOnAuxlin1Act 0 Default value Note Admin can similarly program values for AuxOutput 2 and 3
38. Led3DurationType Description Admin can configure Led3 duration of activation Valid values Led3Duration 1 For Entire Call Default Value Led3Duration 2 For indefinite duration Led3Duration 3 For Custom duration Note If Led3Duration 3 then configure duration time Field name Led3Duration Valid values 1 3600 sec in increments of 1 sec 10 Default Value Field name Led3SwitchOff Description Admin can configure key sequence to switch off when remote Admin enters specific key sequence Valid values Max 8 chars containing 0 9 and Default is 97 Note None Led3 3 Led3SwitchOn 98 Page 86 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions L ed3DurationType 1 Led3Duration
39. Select Clear statistics amp click Apply ta clear statistics Figure 24 Statistics To download the statistics file 1 Select or unselect a specific category of statistics By default all options are selected 2 Click the Download link to download the statistics file to the local computer A prompt should appear requesting to save or open the Statistics File Click the Save option to save the file on the local PC 3 Click Apply to save settings Note To clear statistics check the checkbox next to Clear statistics and click Apply Executing the Clear statistics option will erase all of the selected statistics from the phone Description of Fields in the Statistics File Call Statistic Fields Field Desorption Outgoing Calls Count of outgoing call attempts made from Buttons Keypad and Tole OuIg omg al anempls Auxiliary Input activations Total unanswered outgoing calls Count of unsuccessful calls unanswered by the remote side Count of failed calls due to events such as remote side is busy omale goulgomng os network issues or unreachable destination Total outgoing call duration Total duration of the successful outgoing calls hh mm ss Page 45 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone
40. 2 Select the Call Priority This parameter assigns a priority to the call that is generated when the handset goes off hook A call with a Call Priority of 1 terminates all the existing calls having the call priority in the range of 2 10 3 Select the Network Priority to assign a network priority to the placed call The value is utilized by the network to prioritize the voice traffic The default value is 46 4 Click Apply to save settings Network priority is the same as Differentiated Services Code Point DSCP Do not change this unless absolutely required as it might degrade the voice quality of the phone Page 28 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 3 Keypad The Keypad configuration page allows administrator to configure the keypad of the phone for normal or speed dial mode This configuration page is only available for phones with a keypad Refresh Help Logout Login Devices Keypad Keypad Configure keypad for normal or speed dial mode 8 Normal Dial Mode e Speed Dial Mode For speed dial mode assign a numb
41. 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Acronyms and Abbreviations The following acronyms and abbreviations are commonly used throughout the document The American National Standards Institute a private non profit organization that oversees the ANSI development of voluntary consensus standards for products services processes systems and personnel in the United States Auxiliary Input Output An Auxiliary Input accepts a contact closure from an external device such as a Vehicle Detector Door Switch Scream Alert and card swipe An auxiliary output produces a contact closure to an external device such as a strobe light and motorized garage gate BABT British Approvals Board of Telecommunications Comfort Noise Generator Voice Activity Detector It is used to reduce the transmission rate CNG VAD n l Mio during inactive speech periods while maintaining an acceptable level of output quality AUX SA Canadian Standards Association The CE marking certifies that a product has met EU consumer safety health or environmental requirements T Dynam
42. A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 1 5 Related Documents VOIP 500 Quick Installation Guide v1 3 1 VOIP 500 Avaya IP Office Integration Guide v1 1 VOIP 500 Cisco UCM 8 x Integration Guide v1 2 VOIP 500 OmniPCX Integration Guide v1 2 WEBS Contact Configuration and Operation Manual v1 4 1 6 Technical Support Help Desk For technical assistance beyond the scope of this document contact your distributor or Talk A Phone Technical Support for further information Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 113 539 1100 Fax 713 939 1241 E mail support talkaphone com Web www talkaphone com Page 7 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 2 Overview 2 1 VOIP 500 Series Phone Overview The VOIP 500 series phones are outdoor rated ADA compliant hands free Voice over IP VoIP Emergency Information Phones for use in locations such as parking facilities college campuses medical centers and industrial parks VOIP 500 series phones are SIP complian
43. Answer feature 4 After the single beep begin recording the voice message 5 Press any key to stop the voice recording Note The maximum voice message length is one minute If no key is pressed within one minute or the call is disconnected the voice message recording stops automatically 5 10 Previewing Voice Messages To preview your recorded voice messages from the remote side 1 Call the VOIP 500 Series Phone 2 Once the call is answered enter the DTMF authentication code The default DTMF authentication code is AUS 3 To initiate voice message previewing press 92 message num gt where message num is from 0 5 The voice message programmed for message num 0 is used for the Key Press to Answer feature 4 After the single beep the voice message will begin playing 5 Press any key to stop the preview Page 58 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 11 Feedback Tones Feedback tones beeps are used to indicate the status of the requested operation from the local keypad or from the remote side 1 One beep is played after successful translati
44. Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE m VOIP 500 Series Phone Creating Communications Solutions 4 3 Home The Home page displays phone information and contact information for Talk A Phone Login Home TALK A PHONE ations Creating Communications Solutions Refresh Help Logout Home Home Maintenance Device State svstem Info n statistics Hostname VOIP 500 Logging Device Mode 2BHSK Date amp Time Firmware Version 1 0 1 7 Ping amp Traceroute Bootloader Version 1 1 9 Firmware Upgrade MAC Address 00 1bE EB 00 06 7B SMTP Server Configuration Contact Information E P OE Address 7530 North Natchez Ave Niles IL 60714 Telephone 773 539 1100 Mewa Fax 773 539 1241 VoIP Email info talkaphone com Devices Web www talkaphone com Digital Outputs Voice Messages Authentication Reboot Reset to Default Powered by Copyright amp 2010 Talk A Phone Co All rights reserved Figure 4 Home Field Name Description This indicates the type of device For example 2BHSK indicates a device having two buttons a handset a keypad and a speaker Refer to Appendix D VOIP 500 Device Modes for details
45. Default Gateway of your network for Static IP Manual Configuration 3 Enter DNS Server to resolve domain names 4 Enter Hostname Use unique identifier for each device on the network 5 Click Apply to save settings Page 16 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 4 2 SIP Settings This page is used to configure the phone number SIP registrars and outbound proxy details Logout Login Network SIP Settings SIP Settings Assign a phone number Phone Number 500 EA Specify FQDN IP Address FODN IP Address 192 168 40 227 voip500 local voip500 local Enable disable SIP registration Register Specify SIP registrar Username Password IP Address Port Port Range 1024 49151 Re registration Time Range 10 14400 seconds Specify outbound proxy Username 300 Password TETTEIT IP Address 192 168 40 88 Port 3060 Port Range 1024 49151 Registration status C Unregistered Figure 6 SIP Settings To configure SIP settings 1 Enter the Phone Number number used to call from other SIP endpoints 2 Enter the Fully
46. Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions c CommandModLogLevel For Webs Contact Client Module d DevCtrlLogLevel For Device Control Module e H323LogL evel For H323 Module f SIPLogLevel For SIP Module g TimerLogLevel For Timer Module Valid values 1 Error 3 Error Warning Default value 7 Error Warning Info 15 Error Warning Info Debug Note None AudioLogLevel 3 CallControlLogLevel 3 CommandModLogLevel 3 DevCirlLogLevel 3 H323LogLevel 3 SIPLogLevel 3 TimerLogLevel 3 End Of the File
47. Ping or Traceroute A Click Apply I The status bar indicates the command executed 5 The Results section displays the results of the executed command Page 50 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 6 Firmware Upgrade The Firmware Upgrade page is used to update phone to new firmware releases Help Logout Login Maintenance Firmware Upgrade Firmware Upgrade Select protocol to update system FTP HTTP Specify firmware configuration update server Update Server IP Address Username Password Save Username and Password Specify filename with complete path Filename Check Update and click on Apply to begin the update process Update Note The update process must not be interrupted Click the Download link below to save the configuration file to your computer Download Figure 28 Firmware Upgrade To upgrade the firmware 1 Select either the FTP or HTTP protocol to download the firmware image 2 Enter the Server IP Address Username and Password for authentication If the
48. Qualified Domain Name or the IP Address of the SIP Gateway Proxy Secondary and Tertiary FQDN or IP Addresses can be assigned for failover There is a 30 character limit for this field The voip500 local is the default placeholder 3 Check or Uncheck Register to enable or disable the SIP registration 4 Enter SIP registrar details Secondary and Tertiary details can be assigned for failover e Username This is an optional field however it is required when Authentication is enabled on the SIP registrar Valid entries include alphanumeric and special characters underscore and period e Password This is an optional field however it is required when Authentication is enabled on the SIP registrar Valid entries include alphanumeric and special characters except amp e IP Address and Port Configure the IP Address and Port of the SIP registrar on which you want to register the phone Valid port range is 1024 49151 e Re registration Time Configure the registration refresh time On expiration of this time interval the phone automatically sends a new register request to the registrar Default re registration time is 3600 seconds Valid range is 10 14400 seconds Page 17 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and W
49. are examined in Section 4 Using the Web GUI Page 9 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 3 3 Configuration Using the Serial Console Basic settings can be configured on VOIP 500 Series Phones through a serial console connection Knowledge of Linux shell commands is recommended for serial console configuration Most commonly the serial console connection can be used to set the IP address as described below 1 Connect a straight through serial cable DB9 Male to DB9 Female from the serial port on the phone to an available COM port on the PC noting which port was utilized 2 Open your preferred serial console application e g HyperTerminal or TeraTerm on the PC and specify the following settings Communications Port Determined in Step 1 gt Baud rate bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control None 3 Once connected you will be presented with the following prompt root 4 The flash directory contains persistent files It is highly recommended to switch to the flash directory by entering the following comman
50. change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 10 Reboot The reboot page allows the device to be rebooted via the GUI Login Reboot Apply Refresh Help Logout Reboot Are you sure you want to reboot No e Yes 1 Note To reboot please select Yes and click on Apply Figure 32 Reboot To reboot the device 1 Select Yes 2 Click Apply The phone automatically reboots with the default settings Page 55 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 Operations 9 1 5 2 5 3 The phone takes approximately one minute to boot While the first and second LED s are flash the unit is still booting Refer to Figure 1 Front View After all LED s clear wait for an additional twenty seconds before initiating a call The phone needs to be programmed in accordance with the instructions provided in Chapter 4 Refer to 4 Using the Web GUI Calling Emergency Infor
51. configure buttons 1 Select the button mode for each button you want to configure The mode for Button 1 is not configurable and is always set to Autodial Buttons 2 3 and 4 can be configured to Autodial or Hook switch Optionally Buttons 3 and 4 can be configured as Volume Up Volume Down Play Voice Message The number of buttons available for configuration will be based on the Device Mode e g Device Mode 2BS will have Button 1 and 2 available for configuration Page 26 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 2 When a Button is configured for Autodial mode configure the following i Use the drop down menu to assign the Number List Phone Numbers from the Number List are dialed in round robin fashion when the corresponding button is pressed li Select the Call Priority This parameter assigns a priority to the call that is generated when the corresponding button is pressed A call with a Call Priority of 1 terminates all the existing calls having the call priority in the range of 2 10 iii Select the Network Priority to assign a network priority to
52. deregistration is required from the WEBS Contact Server in error situations where the WEBS Contact Server is unable to deregister the device select Deregister check box to clear the registration status 5 Click Apply to save settings Page 25 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 Devices 4 6 1 Buttons The Buttons configuration page allows for programming of the buttons depending on the device mode y Refresh Help Logout Login Devices Buttons Buttons Configure Button 1 Button 1 Mode Always Aubodial Call from Mumber List List 1 m aii Call Priority Network Priority 63 Configure Button 7 Button 2 Mode Call from Number List List 1 List 1 Call Priority 2 ai Network Priority M6 Range 0 63 Configure Button 3 Sutton 3 Mode Call From Mumber List List 1 Call Priority Network Priority 6 Range 0 63 Configure Button 4 Button 4 Mode Volume Up hal Call From MUmber List List 1 Call Priority Network Priority 6 Range 0 63 Figure 12 Buttons To
53. incorrect Connect the serial console and check the phone s IP address IP address of the phone is conflicting with another network device Reassign a new IP address to the phone The phone s Web server is not responding Reboot the phone The phone s database is corrupt Reset to factory default settings using the Reset button Refer to Error Reference source not found Error ference source not found IP address of the phone is conflicting with another network device Reassign a new IP address to the phone The phone s Ethernet link is down Check the Ethernet connection The phone is unable to register to a SIP Registrar Check SIP settings A firmware upgrade is in progress Wait until the process is complete The Phone is not on the network Check network settings The destination is not reachable Check SIP settings The Phone is not on the network Check network settings The Phone is off hook Check the hook switch status The phone s DTMF settings are not compatible with remote side Check the DTMF settings of the remote side It should be RFC 2833 compliant The DTMF digit duration of the phone is not compatible with the remote phone Check the DTMF settings at the remote side It should be RFC 2833 compliant Page 63 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All pr
54. notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions JitterBuffer 30 Field name LineLevelOutputGain Description Line level output gain to be used during Recording or Amplifying Valid values 1 to 20 Default value is 16 Note None LineLevelOutputGain 16
55. of the content section is used for Page Title 3a and Status 3b for any operation Bottom part of content pane 3c is used for displaying configurable fields when a menu or a submenu is selected All the fields text boxes dropdown display allowed field ranges 4 Footer The Footer section displays the Talk A Phone copyright statement To update the phone configuration the user must press the Apply button After clicking Apply the status will be displayed in the Status section of the Content section 3b Note When a configuration change is in the process of being applied an Updating message appears An J Updated message appears for the successful update An K Update failed message appears if the input is incorrect Incorrect inputs are marked with red Page 13 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Configuration and Operation Manual 4 2 Web Application Menu This section provides a preview of the phone s Web Menu hierarchy organization Digital Outputs Voice Messages Figure 3 Application Menu Page 14 of 90 Copyright 2012 Talk A Phone
56. on other device modes Device Mode Firmware Version Indicates the version of the phone s firmware Indicates the version of the bootloader that is used during startup Bootloader version booting of the phone The bootloader version is independent of the firmware version MAC Address Indicates the number assigned as the phone s unique MAC address Page 15 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 4 Network 4 4 1 IP Settings The IP Settings page allows you to configure the IP settings and the hostname of the phone Login Network IP Settings aa RSEN INT RII IP Settings Configure network connection DHCP Automatic Configuration Static IP Manual Configuration Specify network details for Static IP Manual Configuration IP Address 192 168 1 10 Subnet Mask 255 255 255 Default Gateway 192 168 1 1 DNS Server Enter hostname Hosiname VOIP 500 Figure 5 IP Settings To set IP settings 1 Select DHCP Automatic Configuration OR Static IP Manual Configuration 2 Enter network details IP Address Subnet Mask
57. the placed call The value is utilized by the network to prioritize voice traffic The default value is 46 3 Click Apply to save settings Note Button 1 has the highest call priority and this cannot be changed Pressing Button 1 cancels all operations and places a call Network priority is the same as Differentiated Services Code Point DSCP Do not change this unless absolutely required as it might degrade the voice quality of the phone Page 27 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 2 Hook Switch The Hook switch configuration page configures the numbers to be dialed when the handset goes off hook This configuration page is only available for the OBH device mode Refresh Logout Login Devices Hookswitch Hook switch When handset goes off hook Call From Number List Call Priority Network Priority Range 0 63 Figure 13 Hookswitch To configure the Hook switch 1 Click the drop down menu to assign a Number List Phone Numbers from the Number List are dialed in round robin fashion when the handset goes off hook
58. username and password is preferred to be retained for a future upgrade select the Save Username and Password check box 3 In the Filename box enter the filename with its complete path The filename is generally in the format of EVP A B C D This filename needs to be prefixed with directory relative to the HTTP or FTP root directory For example tftpboot EVP images EVP 1 0 0 0 Consult the Administrator for FTP HTTP settings 4 Select the Upgrade check box 5 Click Apply One of the following progress messages is displayed The maximum number of characters in username is 30 18 The maximum number of characters in password is 30 Page 51 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions e Firmware upgrade initiated Do not reboot The firmware upgrade has been initiated the firmware upgrade request is processed only when phone is in an idle state For example a call is in progress and administrator requests for a firmware upgrade through the Web GUI The phone checks for an active call every five seconds and starts the process once the active call is terminated T
59. 0 Page 42 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 3 Check uncheck the check boxes to enable disable the DTMF authentication code requirement for specific DTMF operation codes 4 Check uncheck the check box to Enable SSH access to the VOIP 500 phone 5 Enter Username and Password to configure modify Authentication for SSH user 6 Click Apply to save settings Page 43 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 Maintaining the Phone 4 10 1 Device State The Device State page displays the current state of the devices that are attached to the phone If the status indicator is green the device is active otherwise grey indicates that the device is inactive Login Maintenance Device St
60. 12 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 5 Ping and Traceroute The Ping and Traceroute page is used to perform connectivity tests The Ping command can be used to determine whether a destination is reachable from the phone or not Traceroute helps in determining intermediate hops to the destination IP address Logout Login Maintenance Ping and Traceroute Ping amp Traceroute s Ping executed 3 Enter IP address to ping or traceroute IP Address fio 112 75 1 1 v Ping E Traceroute e Results PING 10 112 75 1 10 112 75 1 5684 bytes of data 64 bytes From 10 112 75 1 icmp seg 0 ttl 255 time 0 305 ms 64 bytes From 10 112 75 1 icmp seg 1 ttl 255 time 0 268 ms amp 4 bytes From 10 112 75 1 icmp seg 2 ttl 255 time 0 262 ms amp 4 bytes From 10 112 75 1 icmp seq 3 ttl 255 time 0 271 ms 10 112 75 1 ping statistics 4 packets transmitted 4 received 0 packet loss time 2999ms rtt minfayg maxjridey 0 262 0 276 0 305 0 023 ms pipe 2 Figure 27 Ping and Traceroute To ping or traceroute 1 Enter an IP Address 2 Select
61. 2 The voice message is played to the user on the selection of one of the following events i Select On inbound calls when answered to play the voice message to the user when the phone answers an inbound call ii Select Auxiliary Input Activation Deactivation events to play the voice message on the activation deactivation of an Auxiliary Input device Page 39 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Select and enter the Key Code sequence entered by the remote side to play the voice message to the User when the corresponding key sequence is entered by the remote side during an active call Select and enter the Key Code sequence entered locally on the phone keypad to play the voice message to the User when the corresponding key sequence is entered by the local User during idle active call state Select the Button 3 and Button 4 events to play the voice message when the Button 3 or Button 4 is pressed by the local User on the phone The Button 3 and Button 4 events are available only for the buttons programmed as Play Voice Message Refer to 4 6 1 Buttons 3 S
62. 3 config txt 10 A reboot is required after serial console configuration Enter the following command and press Enter root flash reboot 11 All configurable options are available in Appendix E Sample Serial Configuration File Page 11 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE Creating Communications Solutions VOIP 500 Series Phone 4 Using the Web GUI This section describes various configurable options available from the Web Interface of the phone It is the primary interface for configuring and monitoring the phone You must assign an IP address Refer to 4 4 1 IP Settings before configuring the features of the phone 4 1 Web GUI Layout This section describes the layout of the Web GUI VoIP Phone TALK A PHONE Creating Communications Solutions Home H Maintenance ome Device State Refresh Help Logout System Information Statistics Logging Date amp Time Ping amp Traceroute Firmware Upgrade Hostname Device Mode Firmware Version Bootloader Version MAC Address VOIP 500 2BHSK 1 0 1 7 1 1 9 DO 1E EB 00 06 7B Contact Information Address SMTP Server Configu
63. 3re reg time 3600 Field name H823username Description This parameter is used to define phone number for the purpose of receiving incoming calls Valid values 30 chars long a z A Z 0 9 No spaces allowed Default is VOIP 500 Note Mandatory Parameter H323username Field name NumberList Description Numbers to dial be dialed on press of Emergency and Info Buttons and also on on Activation of Auxiliary Inputs Valid values Max 30 chars for IP Addresses Analog Nu
64. 4 8 the Guard Access Code will need to be entered before any other code may be used Page 40 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 8 2 Played to Remote Side Note Not all VoIP topologies support this feature Contact Talk A Phone for further information This configuration page allows the administrator to configure the voice message that needs to be played to the remote side Login Voice messages Played to Remote Side ESTIS ica Voice Messages Played to Remote Side Select voice message number 1 Play voice message to Remote 5ide when Guard answers call 7 Key code entered by Remote side is Loop voice message until message stop event occurs Yes No Stop playing voice message to Remote Side when 7 Keycode entered by Remote side is Figure 21 Voice Messages Played to Remote Side To configure the voice messages played to remote side 1 Use the drop down menu to select the voice message to be configured 2 The voice message is played to the remote side on selection of one of the following events i Select Guard Answer
65. 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 5 5 Paging Settings The VOIP 500 Series Phone can be used as a paging device by a WEBS Contact Server The page can be output through either the built in hands free speaker or the line level output Login VoIP Paging Settings Refresh Logout Paging Settings Select paging output Speaker Line Level Output Add gain to incoming page before sending to specified paging output Output Gain 20 Registration status with WEBS Contact Server Unregistered Clear registration Deregister Figure 11 Paging Settings To configure paging settings 1 Select Speaker or Line Level Output to send the incoming audio page to the built in hands free speaker or the line level output The speaker option is only available for device modes with an S designator e g 1BS 4BHSk 2 Click the drop down menu to adjust the Output Gain for all incoming pages before sending to the selected audio paging output Each level adjustment corresponds to approximately 3dB 3 The phone displays Unregistered or Registered WEBS Contact Server IP Address for Registration Status on the WEBS Contact Server 4 f it
66. 6 NumberList5CN1 NumberListbCN2 NumberList5CN3 NumberList5CN4 NumberList5CN5 NumberList5CN6 NumberList6CN1 NumberList6CN2 NumberList6CN3 NumberList6CN4 NumberList6CN5 NumberList6CN6 NumberList7CN1 NumberList7 CN2 NumberList7 CN3 NumberList7 CN4 NumberList7 CN5 NumberList7 CN6 Field name Button1CallList Description List of numbers to be dialed from a specific List Valid values 1 7 1 Default value Field name ButtontCallNetworkPriority Description Network priority to priortize the Emergency Traffic Valid values 1 63 46 Default value Note This field is only valid for phones having atleast 1 button Button1 CallList 1 Button1 CallNetworkPriority 46
67. AuxOp2DeActOnBut2Call AuxOp2DeActOnBut3Call AuxOp2DeActOnBut4Call AuxOp3DeActOnBut1 Call AuxOp3DeActOnBut2Call AuxOp3DeActOnBut3Call AuxOp3DeActOnBut4Call Description Auxiliary Output 1 deactivation on call through Button 1 4 or handset Valid values 0 3 0 Disable 1 Aux Deactivation when call is initiated through Button 2 Aux Deactivation when call initiated through Button is connected 3 Aux Deactivation when call initiated through Button is disconnected AuxOp1DeActOnBut1 Call 0 Default value Note Admin can similarly program values for AuxOutput 2 and 3 AuxOp1DeActOnHandsetCall 0 AuxOp1DeActOnBut1 Call 0 AuxOp1DeActOnBut2Call 0 AuxOp1DeActOnBut3Call 0 Page 80 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone
68. EBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 Enter Outbound Proxy details If a separate outbound proxy is not being used please enter the SIP registrar information again Secondary and Tertiary details can be assigned for failover e Username This is an optional field however it is required when Authentication is enabled on the SIP registrar Valid entries include alphanumeric and special characters underscore and period e Password This is an optional field however it is required when Authentication is enabled on the SIP registrar Valid entries include alohanumeric and special characters except amp e IP Address and Port Configure the IP Address and Port of the SIP registrar on which you want to register the phone Valid port range is 1024 49151 6 Click Apply The following type of registration status appears based on your selection e Registering as Phone Number Domain Name Registration is in progress with SIP registrar e Registered as Phone Number Domain Name Registration is completed and phone is able to receive incoming calls on the registered phone number e Unregistered as Phone Number Domain Name Phone is not registered for incoming calls Outbound calls can still be established via outbound proxy Page 18 of 90 Copyright 2012 Talk A Phone Co 7530 North
69. Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 5 VolP 4 5 1 Number Lists A phone can have seven lists of phone numbers Each list can contain up to six numbers for round robin dialing If the first number dialed is busy or does not answer after a specified number of rings the phone dials the next number in the phone number list The phone continues trying the numbers in the list in order until it reaches the last number programmed in the list If the last phone number is also busy or does not answer after the specified number of rings the phone should go back to dialing the first number then the second number etc until the call is completed or until the time limit defined by Call Conversation Timer expires The numbers from these lists are dialed on call initiation when the associated buttons are pressed or when the associated Auxiliary Inputs are activated Refer to 4 6 5 Auxiliary Inputs Refresh Logout Login VoIP Number Lists Humber Lists Select a number list to configure Enter numbers in selected list Mote To assign a number list to specific buttons go to Devices 7 Buttons To assign
70. S and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 9 Reset to Defaults The Reset to Defaults page allows the phone configuration parameters to be set to their default values It also provides an option to retain the IP address and or the username and password Logout Apply Refresh Help Login Maintenance Reset to Defaults Reset to Defaults Select settings to save Network IP Address Username and Password E sip Note The system will automatically reboot after pressing Apply Figure 31 Reset to Defaults To reset to defaults 1 Select Network IP Address if the IP address of the phone needs to be retained If this option is not selected the IP address of the phone will default to 192 168 1 10 2 Select Username and Password if the Web Interface credentials need to be retained If the option is not selected the username will default to admin and the password will default to admin 123 3 Select SIP if the SIP settings need to be retained If this option is not selected the SIP Settings will be deleted 4 Click Apply The phone automatically reboots with the default settings Page 54 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to
71. Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Fog op Hata cal answer and cal eminaton evens 0 Counts the total number of failed calls e g rejecting an incoming call when an Emergency Call is in progress Total failed calls RE noh Total duration hh mm ss of successful incoming calls between 9 call answer and call termination events Incoming Pages Count of total number of incoming page requests from a WEBS een Contact Server Count of unsuccessful page requests to the phone e g rejecting Total unsuccessful pages a page request when an Emergency Call is in progress and has a higher operation mode priority over paging Total voice page time Total duration hh mm ss of successful pages Call Logs Fields Feld Description mm dd yyyy hh mm ss Date T The starting time of a call event or a page event Type Indicates whether the event was an incoming call outgoing call yp or a page Status Displays the status of the call page i e whether the call page was completed successfully or not The interface on the phone which initiated the call The valid entries are Button 1 Button 2 Button 3 Button 4 Originator Auxln 1 Auxln 2 AuxIn 3 Keypad Remote For paging the Originator is always Remote Source URL URL of the source of the call maximum of 30 characters Dest
72. TMF operation codes E mi Apply Refresh Help I Logout Login Authentication Authentication 6 Authentication for HTTP Management Interface Username admin Password Confirm Password DTMF Authentication Code Guard Access Code 4 M Require DTMF Authentication Code for the following E Volume adjustments during call Speaker and Microphone control during call Voice Messages Aux Output Activation Deactivation Help on the Way LED Activation Deactivation Check 55H and click on Apply to enable SSH M SSH Authentication for 55H Interface Username root Password Confirm Password Figure 22 Authentication To configure the authentication details 1 Enter the user credentials to access the Web interface e Username accepts alphanumeric and special characters e g underscore and period e Password accepts alphanumeric values and special characters except amp Configure the Key Code sequence to be used by the Local User for deactivation of the corresponding Auxiliary Output e Confirm password requires you to type the password again for reconfirmation 2 Enter the Guard Access Code It is used for authentication when the remote side phone supports the sending of DTMF The length of the Guard Access Code can be up to eight characters 15 The maximum number of characters in username is 30 16 The maximum number of characters in password is 3
73. Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 6 Auxiliary Outputs The Auxiliary Output page allows events to activate deactivate the auxiliary output device Applv Refresh Help Logout Login Devices Auxiliary Outputs Auxiliary Outputs m Select Auxiliary Output 1 and assign a label of Aux Label 1 Activate Auxiliary Output upon events Button Events A Call with Button 1 is for ENTIRE CALL with duration 10 2 i INITIATED of Auxiliary Input Events Auxiliary Input 1 is activated during Active call state for ENTIRE CALL with duration of 10 sec Idle state for CONTINUOUS with duration of 10 sec 7 Auxiliary Input 1 is deactivated during Active call state for ENTIRE CALL with duration of 10 sec Idle state for CONTINUOUS with duration of 10 sec 7 Auxiliary Input 2 is activated during Active call state for ENTIRE CALL with duration of 10 sec Idle state for CONTINUOUS with duration of 10 sec 2 ii Auxiliary Input 2 is deactivated during Active call state for ENTIRE CALL with du
74. Valid values PagingOut 1 To Handsfree Speaker PagingOut 2 To Line Level Out Default Value Note None PagingOut 2 Field name PagingOutGain Description Paging output gain Valid values 1 20 Default value is 20 Note None PagingOutGain 20
75. WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 5 3 Audio Settings The Audio Settings page allows you to configure settings for preferred VolP codec enable disable audio processing modules outbound DTMF duration line level output gain and the microphone and speaker parameters Apply Refresh Help Logout Login VoIP Audio Settings Audio Settings Select VoIP codec G 711 PCM a Law 64kbps 6 711 PCM u Law 64kbps 6 729a G 723 1a Enable disable audio processing modules VAD CNG AEC E ace Jitter Buffer 0 ms DTMF duration for outgoing calls Disable O 51 ms 60 ms 102 ms Custom Duration 800 Range 10 1000 ms Configure Line Level Output parameters Line Gain 16 Configure Speaker Microphone parameters Speaker Speaker Gain 12 Microphone Microphone Gain 12 Figure 9 Audio Settings To configure audio settings 1 Select G 711 PCM a Law 64kbps G 711 PCM u Law 64kbps G 729A or G 723 1a for the preferred VoIP codec The selected codec is used for outgoing call negotiation Default is G 711 PCM u Law 64kbps Page 21 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change withou
76. a number list to an auxiliary input go to Devices gt Auxiliary Inputs Figure 7 Number Lists To set numbers in the number lists 1 Use the drop down menu to select the number list to be configured List1 is the default list assigned to Button 1 2 Provide up to six numbers Numbers can be in the format of plain numbers aliases or as number ip address Valid range is up to 30 characters 3 Click Apply to save settings Page 19 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 5 2 Phone Settings The Phone Settings page allows you to configure the VoIP protocol for communication auto answer mode of operation prioritization between phone and paging operation and caller ID settings Refresh Logout Login VolP Phone Settings Phone Settings Enable disable auto answer Enable CO Disable Prioritize phone and paging modes amp Phone Mode has priority over Paging Mode Paging Mode has priority over Phone Mode Transmit Caller ID over network or to peers 9 Enable Disable Caller ID VOIP 500 Figure 8 Phone Settings
77. act are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 8 Voice Messages 4 8 1 Plaved to the User This configuration page allows the administrator to configure the voice message to be played to the local user on hands free speaker or handset depending on the device mode Login Voice Messages Played to User Baldi iud d eis Voice Messages Played to User Select voice message number 1 Play voice message to user 7 Call with Button 1 is initiated 7 On inbound calls when answered Upon activation deactivation of Aux Inputs Aux Input 1 lActivation Deactivation Aux Input 2 E Activation Deactivation Aux Input 3 E Activation Deactivation 7 Keycode entered by Remote Side is Keycode entered locally on phone keypad is Loop voice message until message stop events occurs Yes No Stop playing voice message to user On inbound calls when answered Upon activation deactivation of Aux Inputs Aux Input 1 lActivation Deactivation Aux Input 2 Activation Deactivation Aux Input 3 Activation Deactivation Keycode entered by Remote Side is 7 Keycode entered locally on phone keypad is Figure 20 Voice Messages Played to User To configure the voice messages played to user 1 Use the drop down menu to select the voice message to be configured
78. ate Refresh Help Logout Device State LEDs LED 1 LED LED 3 e m Auxiliary Inputs Aux Input 1 Aux Input 2 Aux Input 3 eee Auxiliary Outputs Aux Output 1 Aux OuEpuE 2 Aux Output 3 OO Other Devices Hook Stake Microphone Speaker eee Line Output Figure 23 Device state Note The contents of this page will vary depending on the device mode Page 44 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info otalkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 2 Statistics The Statistics page allows you to manage and maintain the details of the phone calls current state of the phone call statistics call details and auxiliary details It also allows you to clear the statistics and provides a link to download the statistics to a text file Help Logout Login Maintenance Statistics statistics Select statistics to download or clear Current 5tate Call Statistics Call Details last 50 Auxiliary Details Click the Download link below to save the statistics file to your computer Download Select to clear statistics Clear statistics Note
79. ce is of particular concern for the continuous transmission of high bandwidth video and multimedia information SIP Session Initiation Protocol is a signaling protocol widely used for setting up and tearing down multimedia communication sessions over network Telecommunications Industry Association Underwriters Laboratories Voice over Internet Protocol Page 5 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 1 Introduction 1 1 Overview of the Manual This manual provides detailed instructions for the configuration and operation of VOIP 500 Series Phones It is recommended to read this instructional manual completely before performing any configuration 1 2 Intended Audience This manual is targeted towards systems administrators or any person who would configure and maintain VOIP 500 Series Phones Fundamental knowledge in computer networking and Voice over Internet Protocol VoIP technologies is recommended for understanding this manual 1 3 Objective This manual provides a detailed examination of the features included in VOIP 500 Series Phones It guides an administ
80. connect devices such as a siren a strobe light a PTZ camera etc These devices can then be activated and deactivated locally or remotely Refer to 4 6 6 Auxiliary Outputs Activating Deactivating the Help on the Way LED The phone is equipped with 3 LEDs each of the LEDs has a specific function assigned to it The third LED is used for indicating Help on the Way and is activated deactivated through DTMF operation codes on the remote side Refer to 4 6 4 LEDs Activating Deactivating Speaker and Microphone During a call the speaker both Hands free and Handset and microphone both Hands free and Handset can be enabled disabled using DTMF operation codes 5 6 amp 7 8 respectively Note The settings made above are temporary which are valid for current call only Once the call is terminated the settings will reset to the values defined in the Web GUI Refer to 4 5 3 Audio Settings Enable or disable the Speaker and or Microphone Adjusting Volume During a call the speaker gain and the microphone gain can be adjusted remotely using DTMF operation codes 32 level and 31 level where level ranges from 1 20 respectively During a call the User can also locally adjust the speaker volume using Button 3 and Button 4 Refer to 4 6 1 Buttons This option is only available for phones with four buttons Note The volume adjustments made above are temporary and are valid for a single active call instance Once the call
81. cription The specified VM will be played stopped to the user upon dialing the configured keycode from the local keypad Valid values Disable Combination of 0 9 with maximum of 8 characters Disable Disable the field 123456 can be used to either start or stop VM 1 play to user when dialed from the local keypad VM1PlayOnLocalKeyCode Disable Default value Note Admin can similarly program values for VM 2 to VM 5 Avoid using the same keycode for start and stop of the same VM VM1PlayOnRemoteKeyCode Disable VM1PlayOnLocalKeyCode Disable VM1StopOnRemoteKeyCode Disable VM1StopOnLocalKeyCode Disable VM2PlayOnRemoteKeyCode Disable VM2PlayOnLocalKeyCode Disable VM2StopOnRemoteKeyCode Disable VM2StopOnLocalKeyCode Disable VM3PlayOnRemoteKeyCode Disable VM3PlayOnLocalKeyCode Disable VM3StopOnRemoteKeyCode Disable VM3StopOnLocalKeyCode Disable VM4PlayOnRemoteKeyCode Disable VM4PlayOnLocalKeyCode Disable VM4StopOnRemoteKeyCode Disable VM4StopOnLocalKeyCode Disable VM5PlayOnRemoteKeyCode Disable VM5PlayOnLocalKeyCode Disable VM5StopOnRem
82. d and pressing Enter Note the space between cd and flash root gt cd flash 5 Create a file where configuration parameters can be entered For example we create the config txt file by entering the following command and pressing Enter Note the space between vi and config txt root flash gt vi config txt 6 While in the vi application press i to force vi into Insert Mode 7 The body of the config txt file can now be created To set a new static IP address enter the following data NetworkMode 3 IPAddress IP address e g 192 168 1 10 gt Netmask lt netmask e g 255 255 255 0 gt Gateway lt default gateway e g 192 168 1 1 gt 8 Once the configuration options are entered save the changes and exit vi by pressing Escape then entering wq To exit without saving changes press Escape then enter q Page 10 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 9 With the configuration file created the final step is to apply these settings to the VOIP 500 Enter the following command and press Enter root flash gt configApp admin admin 12
83. d see section 4 8 the Guard Access Code will need to be entered before any other code may be used Page 34 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 7 Digital Outputs 4 7 1 Digital Output Scripts The VOIP 500 supports ASCII digital outputs to third party devices The Digital Outputs Scripts page allows for creation of scripts that will run when activated on the Digital Outputs Events page Login Digital Outputs Scripts Digital Outputs Scripts Select script slot 1 w and assign a label of Enter script in selected slot Hote 1 Valid commands for scripts are echo and mc Use as delimiter for multiple commands 3 To assign a script to a digital output event go to Digital Outputs gt Events Figure 18 Digital Outputs Scripts To create Digital Output Scripts 1 Use the drop down menu to select the Digital Output Script slot and assign a label 2 Enter a script that should be executed when activated Valid commands for scripts are echo and nc The sign can be used for separating multiple commands e he
84. d dial then Admin should configure the speeddial numbers Max 30 chars Admin can configure IP Addresses Analog Numbers Aliases and URLs Max 30 chars KeypadMode 1 SpeedDialKey0 SpeeaDialKey1 SpeedDialKey2 SpeeaDialKey3 SpeedDialKey4 SpeedDialKey5 SpeeaDialKey6 SpeedDialKey7 SpeeaDialKey8 SpeeaDialKey9 Field name Led3 Description Admin can configure Led3 Mode for specific purposes Valid values Led3 1 Help on The Way Led3 2 Out Of Service Note For Options 1 and 3 Configure following parameters Field name Led3SwitchOn Description Admin can configure Led3 to switch on when remote user enters specific key sequence Valid values Max 8 chars containing 0 9 and Default is 98 Note None Field name
85. d p 0 SIPOutBoundProxyUserPassword s 0 SIPOutBoundProxyUserPassword t 0 Field name H823gkip amp H323gkmode amp H323gkport Description Whether u are using gatekeeper or not if yes its ip and port H323gkip H323gkmode 1 H323gkport 1719 Field name isReg Description used for correct Gui behaviour Valid values 0 and 1 Field name H823loginid amp H323passwd Description H323 gatekeeper login id and password
86. e Note Admin can similarly program values for VM 2 to VM 5 VM1PlayToGuardInLoop 0 VM2PlayToGuardInLoop 0 VM3PlayToGuardInLoop 0 VM4PlayToGuardInLoop 0 VM5PlayToGuardInLoop 0 Field name KeypadMode Description Mode of keypad to be used for dialing Page 85 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Valid values KeypadMode 1 Normal dial Default Value KeypadMode 2 Speed dial Note If Keypad is in spee
87. e TALK A PHONE Creating Communications Solutions mum CALL PLACED f CALL RECEIVED E Qi HELP ON THE WAY Le VOIP 500 Series Phone Configuration and Operation Manual V3 0 2 Rev 7 31 12 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Contents L MOUTON o ee Tm 6 1 1 Overview of the Manual 0 6 1 2 Intended Audience nn 6 T3 ODECE eR m 6 1 4 Typographic CoOnvent One ee ee ea ere e ram Oi Siem re ee 6 La ui SC PlercU i Tm m m 7 LO TaennealSuieort HelD De 0 7 Di Ove GC CG CGC 8 2 1 VOIP 500 Series Phone OvervieW eene nennen nnne nenne nnn n nnne ness sin a ann ntes sss sa sa sensere sns n nans 8 SE CI aded Mmmm 9 el PS US GC CC E E E E E E E T E E E EN 9 3 2 Configuration Using the Web GU 9 33 ConigurationmUsingtheserlalkonsole ne oes vot deni aei elsi dvsbnId Uc E E ORERE um UOS tM i E 10 4 Usinethe Web GUL m oo oo 12 Mn CC 12 42 Web Application MefUlksucsesiedobren oae UB Eu PET CUR RUE PIN r OEEE IS eqEI PS ers CUpMIS IPS ELE S EISE REESE Fere ub BP iE pRrW n EE bap 14 IO 15 i INV OTN
88. e dialed on activation of Auxiliary Input devices Refresh Logout Login Devices Auxiliary Inputs Auxiliary Inputs On activation of Auxiliary Input 1 Call From Murmber List Call Priority Mebwork Priority Range 0 63 On activation of Auxiliary Input 2 Call From Mumber List Call Priority Network Priority Range 0 63 On activation of Auxiliary Input 3 Call From Mumber List Call Priority Network Priority Range 0 63 Figure 16 Auxiliary Inputs To configure the auxiliary inputs 1 Click the drop down menu to assign the Number List Numbers from the Number List are dialed in round robin fashion when the corresponding Auxiliary Input is activated Select None if this feature is not desired upon activation of an Auxiliary Input 2 Select the Call Priority This parameter assigns a priority to the call that is generated upon activation of the corresponding Auxiliary Input A call with a Call Priority of 1 terminates all the existing calls having the call priority in the range of 2 10 3 Select the Network Priority to assign a network priority to the placed call The value is utilized by the network to prioritize the voice traffic The default value is 46 4 Click Apply to save settings Network priority is the same as Differentiated Services Code Point DSCP Do not change this unless absolutely required as it might degrade the voice quality of the phone Page 31 of 90 Copyright 2012
89. e side during key press to answer and for DTMF Operation Codes that require remote key codes for activation deactivation The default value is five seconds 5 Configure optional timers Call Conversation Timer is the time interval after which the call is terminated automatically The default value is 12 minutes If the call conversation time is disabled the conversation lasts for an indefinite duration Ringback or Busy Timer is the time interval for which the phone waits on the call queue before dialing the next number from the number list The default value is 15 seconds The phone waits for indefinite time if this timer is disabled This timer is used only during round robin dialing Hang up on Silence Timer is the time interval after which a call is terminated automatically if the voice or audio channel is idle The default value is 30 seconds 6 Click Apply to save settings For example the remote key code sequence 123 is used for activating Aux output 1 During a call the remote side presses 12 now the phone is expecting key 3 to be received before the expiry of this timer if key 3 is pressed before expiry of this timer a single beep is heard at the remote side followed by Aux Output 1 Activation at the local end If not the phone considers this as an unsuccessful operation and will play two beeps to the remote side Page 24 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773
90. eAct Disable VMActionOnAuxln3DeAct Disable VMActionOnButl1Calllnit Disable VMActionOnBut2Calllnit 2 Disable VMActionOnBut3Calllnit 2 Disable VMActionOnBut4Calllnit Disable Field name VM1PlayOnRemoteKeyCode VM1StopOnRemoteKeyCode Description The specified VM will be played stopped to the user upon dialing the configured keycode from the remote side Valid values Disable Combination of 0 9 with maximum of 4 characters Disable Disable the field Page 82 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 12 can be used to either start or stop VM 1 play to user when dialed from the remote side VM1PlayOnRemoteKeyCode Disable Default value Field name VM1PlayOnLocalKeyCode VM1StopOnLocalKeyCode Des
91. echo command contains the body of the message Proper usage is echo Body of the message Example echo activate cam 1 e The nc netcat command establishes the communications link Proper usage is nc IP ADDRESS PORT Example nc 192 168 1 100 23 Commands are often combined to create a relationship between a message and its destination This can be achieved through use of the pipe e The pipe is used to pass one command into another For example can pipe a message into its destination Example echo activate cam 1 nc 192 168 1 100 23 3 Click Apply to save settings Page 35 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 7 2 Digital Output Events The Digital Output Events page allows events to activate the digital output of scripts Page 36 of 90 Login Digital Outputs Events Digital Outputs Events Applv Refresh Help Logout Button Events Call with Button 1 is INITIATED Auxiliary Input lis activated execute Script1 Auxiliary Input 1 is deactivated execute Script 1
92. ed e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Field name AuxOp1ActOnRemoteKeyCode AuxOp2ActOnRemoteKeyCode AuxOp3ActOnRemoteKeyCode Description Auxiliary Output activation on specified remote keycode Valid values Disable Max 4 chars containing 0 9 and Default values are 11 12 13 correspondingly AuxOp1ActOnRemoteKeyCode 11 Default value AuxOp2ActOnRemoteKeyCode 12 Default value AuxOp3ActOnRemoteKeyCode 13 Default value Note None AuxOp1ActOnRemoteKeyCode Disable AuxOp2ActOnRemoteKeyCode Disable AuxOp3ActOnRemoteKeyCode Disable
93. ed to contact the Administrator of the WEBS Contact server in order to reregister the phone for paging requests iv If the status is registered at WEBS Contact server then refer to Section 4 5 2 Phone Settings v Check whether Phone Mode has priority over Paging Mode or Paging Mode has priority over Phone Mode vi If Phone Mode has priority over Paging Mode then check for any phone activity Is the phone dialing Is the handset off hook In order to receive pages the phone should be idle Note It is not recommended to use the deregister option as it deregisters the phone with the WEBS Contact Server Phone will stop sending events to WEBS Contact Server Page 64 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Appendix D VOIP 500 Device Modes This section provides detail about the various device modes of the VOIP 500 Series Phone The device mode is specified under the Home page of the Web GUI Refer 4 3 Home E wemws ms m e vem Ht m M oom Weser e 0o e Dem o Note OBS device mode is also referred to as Communications Module Page 65 of 90 Copyri
94. elect Looping Yes No to play the voice message in a loop until the stop message event occurs 4 The selected voice message stops playing on the selection of one of the following events Select On inbound calls when answered to stop playing the current voice message when the phone answers an inbound call Select Auxiliary Input Activation Deactivation events to stop playing the current voice message on activation deactivation of an Auxiliary Input Device oelect and enter the Key Code sequence entered by the remote side to stop playing the current voice message when the corresponding key sequence is entered by the remote side during an active call oelect and enter the Key Code sequence entered locally on the phone keypad to stop playing the current voice message when the corresponding key sequence is entered by the local User during idle active call state Select the Button 3 and Button 4 events to stop playing the current voice message when the Button 3 or Button 4 is pressed by local User on the phone The Button 3 and Button 4 events are available only for buttons programmed as Play Voice Message Refer to 4 6 1 Buttons 5 Click Apply to save settings Note You cannot use the same event to activate and deactivate the same voice message If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used 14 If DTMF Authentication is enabled see section
95. er from a remote phone follow these steps Authenticate using key sequence 4 lt authentication code gt Successful authentication is indicated by a single beep This step is required only when DTMF authentication is enabled for volume adjustments Refer to 4 8 Authentication enable disable the DTMF authentication Dial the key sequence 31 8 This sets the volume level of the speaker to 8 Successful operation is indicated by a single beep Note The DTMF Authentication Code is only required once during a call and is valid until the call is terminated DTMF Authentication Code Required if configured Operation Key Code i i Code is used to control mer connguralon 4 lt authentication code gt access to the device Mode Code is used to control microphone gain levels This applies to both handset and hands free Valid Level range 1 20 models The code takes effect for the current call only Code is used to control speaker gain levels This Speaker Gain 32 lt Level gt applies to both handset and Adjustment vaid are 120 hands free models The ge code takes effect for the current call only Code is used to enable disable the speaker This applies to both handset and hands free 6 gt Disable Speaker models The code takes effect for the current call only Code is used to enable disable the microphone This applies to 8 gt Disable Microphone both handset and hands free models The code Microph
96. er to call for each numeric keypad button Figure 14 Keypad Normal Dial Mode To configure the Keypad 1 Select the dial mode Normal Dial Mode or Speed Dial Mode Normal Dial Mode allows for manual dialing of an analog style phone number If the phone is off hook dialing numbers on the keypad will place a call after the local inter digit timer expires Refer to 4 5 4 Call Parameters Local Inter digit Timer 2 For Speed Dial Mode enter the number for each keypad button 0 9 The number can be in the format of an analog phone number an IP address an alias or a number domain When the phone is taken off hook a call can be placed directly to the number by pressing the corresponding keypad buttons 3 Click Apply to save settings Page 29 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 4 LEDs The LEDs configuration page allows for the configuration of LED 3 Login Devices LEDs LEDs Activate LED 3 when Keycode entered from remote side is 98 for ENTIRE CALL duration 10 seconds Deactivate LED 3 when Keycode entered
97. es page is used to create email notification profiles and select the events that will trigger an email message being sent Applv Refresh Help Logout Login Maintenance Email Notification Profiles Email Notification Profiles Select Profile Select voice Notification Profile number 1 Select Notification Events 7 Emergency Call Aux Input 1 Activation 7 Information Call 7 Aux Input 2 Activation 7 System Restore Ethernet up 7 Aux Input 3 Activation System Restore Firmware Upgrade Fail Aux Input 1 Deactivation SIP Registration Aux Input 2 Deactivation SIP Deregistration Aux Input 3 Deactivation Aux Output 1 Activation Aux Output 2 Activation Aux Output 3 Activation Enter the Email Addresses Associating with this profile Figure 30 Email Notification Profiles To setup an Email Notification Profile 1 Check the Notification Profile Number you wish to modify A total of 3 profiles are available 2 Check the box for each Notification Event that should trigger an email notification being sent 3 Enter the Email Addresses that the email notification should be sent to 4 Click Apply to save settings Page 53 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEB
98. fied duration in seconds Configure the Key Code sequence to be used by the remote side to activate the corresponding Auxiliary Output 3 Configure various events on which the Auxiliary Output s needs to be deactivated i Button Events The button events are available only when the Buttons are programmed for Autodial mode Refer to 4 6 1 Buttons for Autodial e Configure the Auxiliary Output deactivation on Button 1 and or Button 2 when a call is INITIATED ANSWERED or TERMINATED ii Auxiliary Input Events e Configure the Auxiliary Output deactivation on activation deactivation of Auxiliary Input 1 Auxiliary Input 2 and Auxiliary Input 3 ii Remote Side Key Codes e Configure the Key Code sequence to be used by the remote side to for deactivation of the corresponding Auxiliary Output iv Local Key Codes e Configure the Key Code sequence to be used by the Local User for deactivation of the corresponding Auxiliary Output v On Selected Events e Configure the Auxiliary Output deactivation on selected events as specified above vi On Call Transfer e Configure the Auxiliary Output deactivation on call transfer 4 Click Apply to save settings Note You cannot use the same event for activation and deactivation of the same Auxiliary Output If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used 1 If DTMF Authentication is enable
99. from remote side is 97 Note Duration is in the range 1 3600 Figure 15 LED Settings To configure the LEDs 1 Enter the Key code sequence and duration LED 3 should be activated i Key code sequence to be used by the remote side to activate LED 3 ii Click the drop down menu to select the duration for which LED 3 should remain active i e ENTIRE CALL deactivates after the termination of the call CONTINUOUS activated indefinitely until deactivated by deactivation event or CUSTOM activated for the specified duration in seconds 2 Enter the Key code sequence to be used by the remote side to deactivate LED 3 3 Click Apply to save settings If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used Page 30 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 6 5 Auxiliary Inputs The Auxiliary Inputs configuration page configures the numbers to b
100. g answered by guard VMActionOnOutboundCallsAns Disable Default value Field name VM1PlayToGuardOnRemoteKeyCode VM1StopToGuardOnRemoteKeyCode Description The VM 1 will be played stopped to the guard once the configured key is dialed by the the guard Valid values Disable Combination of 0 9 with maximum of 4 characters Disable Disable the field 12 can be used to either start or stop VM 1 play to guard when dialed from the remote side Page 84 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions VM1 Play ToGuardOnRemoteKeyCode Disable Default value VM1StopToGuardOnRemoteKeyCode Disable Default value Note Admin can similarly program values for VM2 to VM5 Avoid using the same keycode for start and stop of the same VM
101. ge 69 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions TimerRinger 5 Field name TimerHangup Description Hangup Timer Valid values 0 5 3 0 seconds in increment of 0 1 second Default value is 0 5 secs Note None TimerHangup 0 500000
102. ght 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Appendix E Sample Serial Configuration File This Configuration file has all the default and allowed values for configurable attributes Admin Programmer can modify the values as per permissible value range for defined parameters as described in comments given for each parameter
103. he following are considered to be idle phone states no active call no dialing no voice message is being played and the Auxiliary Output is deactivated e Firmware upgrade in progress Do not reboot The firmware upgrade is in progress The process generally takes around 1 2 min to complete e Firmware upgrade done Going to reboot The firmware upgrade is complete and a reboot has been initiated After approximately one minute the phone will be accessible once again 4 10 7 SMTP Server Configuration The SMTP Server Configuration page is used to configure the mail settings for email notifications Login Maintenance SMTP Server Configuration zzii SMTP Server Configuration Configure SMTP Server E Enable SMTP SMTP Address Lr Port 164 Figure 29 SMTP Server Configuration To setup SMTP 1 Check the Enable SMTP check box 2 Enter the SMTP Address and Port where emails should be sent 3 Click Apply to save settings Page 52 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 8 Email Notification Profiles The Email Notification Profil
104. he phone can be rebooted using the Reset button Refer to 2 1 2 Internal View RESET BUTTON on the phone Pressing the Reset button once will reboot the phone The phone can also be rebooted via the Web GUI Refer to 4 10 Reboot 5 16 Factory Default Settings The phone can be reset to factory settings using the Reset button Refer to 2 1 2 Internal View RESET BUTTON Press and hold the Reset button for 10 seconds The phone will reboot with factory default settings Note All data including IP address and username password will be reset to factory defaults Page 60 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Appendix A Remote Operation Key Codes Quick Reference During a call the following operations can be performed on the phone by dialing a key code sequence from the remote side phone which supports the sending of DTMF If configured these operations may require DTMF authentication codes Refer to 4 8 Authentication DTMF Authentication Code Here is an example of how to use the DTMF operation codes during an active call For example to adjust the volume of speak
105. hone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions ii Auxiliary Input Events e Configure the Secondary Digital Output activation on activation deactivation of Auxiliary Input 1 Auxiliary Input 2 and Auxiliary Input 3 during an Active call or while Idle ii Remote Side Key Codes e Configure the Key Code sequence to be used by the remote side to for activation of the corresponding Secondary Digital Output after the defined duration of time has elapsed iv Local Key Codes e Configure the Key Code sequence to be used by the Local User for activation of the corresponding Secondary Digital Output during and Active call or while Idle v On Selected Events e Configure the Secondary Digital Output activation on selected events as specified above vi On Call Transfer e Configure the Secondary Digital Output activation on call transfer 3 Click Apply to save settings Note You cannot use the same event for activation and deactivation of the same Digital Output 12 If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used Page 38 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Cont
106. ic Host Configuration Protocol protocol for assigning dynamic IP addresses to DHCP devices on a network DNS Domain Name Server Dual Tone Multi Frequency signaling is used for telecommunication signaling over telephone DTMF 1 lines EE CC TP U Federal Communications Commission H File Transfer Protocol Graphical User Interface G 711 is codec also known as Pulse Code Modulation PCM It is the ITU T international G 711 standard for encoding telephone audio on a 64 kbps channel G 723 G 729 is an audio data compression algorithm It is the ITU T international standard for G 723 is an ITU T standard speech codec G 729 encoding telephone audio on 8 kbps channel IVR Interactive Voice Response IP PBX lt is an IP based switch for call handling through public and private exchanges Internet Explorer IETF The Internet Engineering Task Force IETF develops and promotes Internet standards PCBA Printed Circuit Board Assembly PoE Power over Ethernet IEEE 802 3af standard Page 4 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Quality of Servi
107. ications Solutions SIPRegistrarUserPassword p 0 SIPRegistrarUserPassword s 0 oIPRegistrarUserPassword t 0 Field name SIPOutBoundProxylPAddress amp SlPOutBoundProxyPort Description Optional parameters Used when using Outbound Proxy Valid values SlPOutBoundProxyPort 1024 49151 5060 Default value Field name SlPOutBoundProxyUserName Field name SlPOutBoundProxyUserPassword Description Optional parameters required when using authenticating proxy Valid values 30 chars long a z A Z 0 9 No spaces allowed Note None SIPOutBoundProxylPAddress p 0 SIPOutBoundProxylPAddress s 0 SIPOutBoundProxylPAddress t 0 SIPOutBoundProxyPort 5060 SIPOutBoundProxyUserName p 0 SIPOutBoundProxyUserName s 0 SIPOutBoundProxyUserName t 0 SIPOutBoundProxyUserPasswor
108. ices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Appendix C Frequently Asked Questions 1 am experiencing audio problems on the phone such as echo distorted sound or choppiness How do I fix this i Verify whether proper bandwidth is allocated for VoIP traffic You can utilize various mechanisms RTP header compression and QoS on the network li Check the network priority configuration on the Buttons configuration page Refer to 4 6 1 Buttons Network Priority 2 How do determine the IP address of the phone To determine the IP address i Connect a computer to the phone in question using a serial port and serial console li Open HyperTerminal or similar console application on the connected computer iii At the command prompt enter the ifconfig command The IP address of the phone will be displayed To determine the IP address through the Web GUI i Follow the directions under Section 4 4 1 IP Settings li The IP Address field will display the IP Address of the phone 3 The phone is not receiving paging requests from the WEBS Contact server How do fix this i Refer to Section 4 5 5 Paging Settings li Check the Registration status with the WEBS Contact server iii If the status is Unregistered then you will ne
109. ination URL URL of the destination of the call maximum of 30 characters hh mm ss Durati This indicates how long in seconds the call event or page event uration lasted This field is only valid for successful calls pages The voice codec being used for a given call The valid entries are G 723 G 729 G 711 A law and G 711 U law Voice Codec Used Page 46 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Description ee This field is only valid for successful calls pages The VoIP protocol used for a particular call SIP The reason code for the failure of a particular call page Fail Code ae This field is only valid for unsuccessful calls Aux Logs Fields Fld scription 0 mm dd yyyy hh mm ss ate The date and time for an Auxiliary activation deactivation Aux Type Aux Input 1 2 3 or Aux Output 1 2 3 Displays the status of an Aux Input or Aux Output Aux State Activated Deactivated Page 47 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com
110. ing messages 5 13 Line Level Recording This feature is used to locally record communication between the calling party and the called party once the call is established This feature is enabled only when the paging output mode is set to the built in hands free speaker Configuring the paging output to line level output automatically disables this feature 5 14 Silent Monitoring Silent Monitoring is used to monitor locations as required This feature is only supported by phones with a built in hands free speaker and microphone To use this feature 1 Disable the speaker Refer to 4 5 3 Audio Settings Enable or disable the Speaker and or Microphone and enable the auto answer mode of operation 2 Place an incoming call to the VOIP 500 Series Phone The phone will answer the call silently The remote phone can be used to monitor the nearby situation without any audible or visual indication on the phone 3 Please be certain to follow all federal state and local laws when using this feature Page 59 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 15 Rebooting the Phone T
111. ion on Button 1 and or Button 2 when a call is INITIATED ANSWERED or TERMINATED ii Auxiliary Input Events e Configure the Primary Digital Output activation on activation deactivation of Auxiliary Input 1 Auxiliary Input 2 and Auxiliary Input 3 ii Remote Side Key Codes e Configure the Key Code sequence to be used by the remote side to activate the corresponding Digital Output iv Local Key Codes e Configure the Key Code sequence to be used by the Local User to activate the corresponding Digital Output 2 Configure various events on which the Secondary Digital Output s needs to be deactivated Secondary Digital Outputs are commonly used to send a deactivation script i Button Events The button events are available only when the Buttons are programmed for Autodial mode Refer to 4 6 1 Buttons for Autodial e Configure the Secondary Digital Output activation on Button 1 and or Button 2 when a call is INITIATED ANSWERED or TERMINATED after the defined duration of time has elapsed If DTMF Authentication is enabled see section 4 8 the Guard Access Code will need to be entered before any other code may be used Page 37 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A P
112. ionOnAuxlIn3Act Description Configured VM will be played to the user upon call initiation by the specified button Valid values 1 5 Disable Disable Disable the field 1 5 Specifies the number of the VM to be played to the user VMActionOnBut1 Calllnit Disable Default value Field name VMActionOnInboundCallsAns Description Configuring the specified VM to start playing or stop playing when the inbound calls are answered Valid values 1 10 Disable Disable Disable the field 1 5 Specifies the number of the VM to be played to the user 6 Stops the VM 1 if playing 7 Stops the VM 2 if playing Similarly the values 8 to 10 can be configured to stop the VM 3 TO VM 5 Note Admin can similarly program values for VMActionOnAuxlIn1 Act VMActionOnAuxlIn2Act amp VMActionOnAuxlIn3Act on the guidelines for the VMActionOnInboundCallsAns VMActionOnlnboundCallsAnsz Disable VMActionOnAuxln1Act Disable VMActionOnAuxln2Act Disable VMActionOnAuxln3Act Disable VMActionOnAuxln1DeAct Disable VMActionOnAuxln2D
113. is terminated the settings will reset to the values defined in the Web GUI Refer to 4 5 3 Audio Settings Speaker Gain and the Microphone Gain Playing Voice Messages This feature is used to play pre recorded voice messages on the phone s built in speaker handset or to the remote side upon occurrence of certain events e g Call Initiation events local remote key press events For configuration details refer to Section 4 7 1 Played to the User and Section 4 7 2 Played to Remote Side Page 57 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 5 9 Recording Voice Messages The VOIP 500 Series Phone has the capability of recording up to six different voice messages each up to one minute in length To record a voice message on the phone from the remote side 1 Call the VOIP 500 Series Phone 2 Once the call is answered enter the DTMF authentication code The default DTMF authentication code is AM 3 To initiate voice message recording press 91 lt message num where message num is from 0 5 The voice message programmed for message num 0 is used for the Key Press to
114. k Note A maximum of 500 KB of logging data can be collected On exceeding this limit the older 250 KB of logging data are purged from the log file Page 48 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 10 4 Date and Time The Date and Time page allows you to set the date and time of the phone Login Maintenance Date amp Time WS RESI la IPSIS Date amp Time Configure NTP Server Enable MTP IP Address Time Zone UTC 12 00 International Date Line West Date 01 01 1970 MM DD YYYY Time 09 36 38 HH MM S amp Figure 26 Date and Time Setting To set the date and time 1 Select Enable NTP to set the VOIP 500 to use Network Time Protocol 2 If using NTP enter the IP Address of the NTP Server 3 If using NTP select the Time Zone from the drop down menu 4 If manually entering the date and time enter the Date in MM DD Y Y YY format 5 If manually entering the date and time enter the Time in HH MM SS 24 hour format 6 Click Apply to save settings NTP settings will automatically update the date time Page 49 of 90 Copyright 20
115. mask The Subnet Mask Address mandatory Gateway The Default Gateway address mandatory DNSServerlP The DNS Server IP Address optional Example NetworkMode 3 IPAddress 192 168 1 10 Default Netmask 255 255 255 0 Default Page 87 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Gateway 192 168 1 1 Default DNSServerlP Default blank Note NetworkMode 3 Static should not applied in bulk update If applied then all phones will have same Network Settings NetworkMode 3 IPAddress 192 168 1 10 Netmask 255 255 255 0 Gateway 192 168 1 1 DNSServerlP
116. mation Numbers In case of an emergency the phone can dial a list of numbers Refer to 4 5 1 Number Lists in round robin fashion Depending on the device mode and programming a call is automatically initiated when e Push button is pressed e Auxiliary Input is activated e Handset goes off hook OBH device mode only If the first number does not answer within a specified time Refer to 4 5 4 Call Parameters the phone dials the next number from the number list It continues to dial in round robin fashion until the call is answered or the call conversation timer expires Refer to 4 5 4 Call Parameters Call Conversation Timer Answering the Emergency Information Call One of the following scenarios occurs upon answering the emergency call on the remote side e The VOIP 500 Series Phone may transmit its location by playing a recorded message Refer to 4 7 2 Played to Remote Side If no such feature is enabled or when the voice message completes playing the caller may talk and listen hands free without using any controls e The VOIP 500 Series Phone may transmit a voice message and request that the remote side user to press a specific key on the keypad of the remote side phone Refer to 4 5 4 Call Parameters answer a call to answer this call Providing the incorrect key sequence within three attempts will terminate the call Once the call is terminated a new call is made to the next number on the list On providing the correct key seque
117. mbers Aliases and URLs Example NumberList1 CN1 10 112 71 85 NumberList1 CN2 100 10 112 71 82 NumberList1 CN3 1005 NumberListiCN4 test example com NumberList1CN5 NumberList1 CN6 Note Admin can similarly configure Number List 2 to Number List 7 NumberList1CN1 NumberList1 CN2 NumberList1 CN3 NumberList1 CN4 NumberList1 CN5 NumberList1 CN6 NumberList2CN1 NumberList2CN2 NumberList2CN3 NumberList2CN4 NumberList2CN5 NumberList2CN6 NumberList3CN1 NumberList3CN2 NumberList3CN3 NumberList3CN4 NumberList3CN5 NumberList3CN6 NumberList4CN1 NumberList4CN2 NumberList4CN3 Page 74 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions NumberList4CN4 NumberList4CN5 NumberList4CN
118. mote party Valid values CallerlDPresentation 0 Disable CallerlDPresentation 1 Enable Default Value Note None CallerIDPresentation 1 Field name CallerlD Description Caller ID to be present to Remote Party Page 66 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Valid values 30 chars long a z A Z 0 9 No spaces allowed Default value is VOIP 500 Note This will be sent when CallerlDPresentation 1
119. nce the VOIP 500 Series Phone may transmit its location by playing a recorded message Refer to 4 7 2 Played to Remote Side If no such feature is enabled the caller may talk and listen hands free without using any controls Terminating Calls Round robin calls can be terminated only from the remote side by going on hook or by pressing a specific call termination key on the remote keypad Refer to 4 5 4 Call Parameters Calls placed from the keypad can be terminated locally using button s programmed as a hook switch Refer to 4 6 1 Buttons or from the remote side by going on hook pressing a specific call termination key For phones with just a handset and no speaker calls both round robin and keypad calls can be terminated locally by going on hook Depends on device mode Depends on device mode Page 56 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE COEG a PM Creating Communications Solutions 5 4 5 5 5 6 5 7 5 8 Activating Deactivating Auxiliary Outputs To provide additional visible or audible alerts upon an event the phone is equipped with 3 Auxiliary Outputs The Auxiliary Outputs can be used to
120. o configuring a VOIP 500 Series Phone ensure the unit is powered on and connected to the network The VOIP 500 can be configured from a computer with either a TCP IP network connection or a DB 9 Serial port The VOIP 500 supports straight through serial connections for basic programming For access to the full configurable feature set a modern web browser will be required The VOIP 500 currently supports access from e Internet Explorer 8 or greater e Firefox 3 5 or greater 3 2 Configuration Using the Web GUI 1 Ensure both the VOIP 500 and your PC are connected to the Local Area Network A direct connection to the VOIP 500 will require the use of a crossover network cable VOIP 500 Series Phones are pre configured with the following default settings IP Address 192 168 1 10 Username admin Password admin 123 2 Configure the IP address of your PC to be on the same subnet as the VOIP 500 For example 192 168 1 3 3 Open a supported web browser and direct it to the IP address of the VOIP 500 For example enter the following URL http 192 168 1 10 The browser prompts for authentication Seer Required ae A username and password are being requested by http 192 168 1 10 The site says GoAhead User Name Password Figure 1 Authentication Required 4 Enter the default Username and Password After authentication is successful you are redirected to the Home page 5 Further configuration of VOIP 500 settings
121. on of local remote key codes For example to activate Auxiliary Output 1 the local key code is 123 When the User presses 123 the phone plays a single beep on the built in speaker or handset before activating Auxiliary Output 1 Similarly when the remote side enters the correct code the remote user hears a single beep before the phone performs the requested operation 2 Two beeps are played indicating an incorrect key code For example to activate an Auxiliary Output 1 the local key code is 123 If the User presses 124 the phone plays two beeps Similarly when the remote side enters the incorrect code the remote user hears a double beep indicating an error 3 Three beeps are played to the remote side in a case where DTMF authentication is required for a particular operation For example key code 123 requires DTMF authentication to activate Auxiliary Output 1 After pressing 123 the phone plays three beeps to the remote side indicating DTMF authentication is required in order to perform the requested operation 5 12 Paging Operation The phone can receive one way paging messages from the WEBS Contact server either on the line level output or on the built in hands free speaker The phone must be registered with the WEBS Contact server in order to receive incoming pages The system administrator can prioritize Refer to 4 5 2 Phone Settings assign the priority the paging operation over the phone operations to facilitate high priority pag
122. one Gain 31 lt Level gt Adjustment Speaker 5 gt Enable Speaker Enable Disable Microphone 7 gt Enable Microphone Enable Disable Out of band RTP Page 61 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE Creating Communications Solutions DTMF l Authentication Operation Key Code Code Required if configured takes effect for the current call only AUX Output Activation Deac tivation Voice Message Recording Voice message previewing Help on the Way LED Activation Call Termination Page 62 of 90 11 gt Aux 1 Activation 12 gt Aux 2 Activation 13 gt Aux 3 Activation 21 gt Aux 1 Deactivation 22 gt Aux 2 Deactivation 23 gt Aux 3 Deactivation These are the default codes and can be changed from Web GUI 91 lt Message Number gt Message Number 0 5 Note Voice message programmed for Message Number 0 is used for the Key Press to Answer feature 92 lt Message num gt Message num 0 5 Voice message programmed for Message Number 0 is used for the Key Press to Answer feature 98 gt Enable 97 gt Disable These are the defa
123. oop 0 VM3PlayToUserlnLoop 0 VM4PlayToUserlnLoop 0 VM5PlayToUserlnLoop 0 Field name VMActionOnBut1 CalllnitRemote VMActionOnBut2CalllnitRemote Description Configured VM will be played to the guard upon call initiation by the specified button Valid values 1 5 Disable Disable Disable the field 1 5 Specifies the number of the VM to be played to the user VMActionOnButi CalllnitRemote Disable Default value Filed name VMActionOnAuxlIn1ActRemote VMActionOnAuxIn2ActRemote VMActionOnAuxlIn3ActRemote VMActionOnAuxlIn1DeActRemote VMActionOnAuxIn2DeActRemote VMActionOnAuxIn3DeActRemote 1 4 Valid Value Disable 1 10 1 5 for playing of voice message 1 to 5 6 10 for stop of voice message play 1 to 5 Field name VMActionOnOutboundCallsAns Description The specified VM will be played to the guard once the call is being answered by the the guard Valid values Disable 1 5 Disable Diable the option of playing the VM 1 5 Specifies the number of the VM which needs to be played to the guard phone when the call is bein
124. oteKeyCode Disable VM5StopOnLocalKeyCode Disable Field name VM1PlayToUserlnLoop Description The VM 1 will be played to the user in loop Valid values 0 1 0 Disable the VM play in loop Page 83 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 1 Enable the VM play in loop VM1PlayToUserlnLoop 0 Default value Note Admin can similarly program values for VM 2 to VM 5 VM1PlayToUserlnLoop 0 VM2PlayToUserlnL
125. otice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 Configure required timers Provisional Timer is the time interval for which the phone waits for the call initiation acknowledgement from the remote side This timer is started when the call is initiated This timer is useful in situations where the remote phone is unreachable for unknown reasons The default value is set to five seconds This timer is used only during round robin dialing Ringer Timer is the number of rings one ring six seconds the phone waits before dialing the next number The default value is five rings This timer is used only during round robin dialing Hang up Timer is the time interval for which the phone waits before initiating a new call after hanging up the current call The default value is 0 5 seconds Local Inter digit Timer is the time interval between two consecutive dialed digits The inter digit timer is started when the first digit is entered and is restarted after each new digit is entered When the user dials a number a call gets initiated after the expiry of this timer This timer also applies during local key code translations for performing the operations The default value is five seconds Remote Inter digit Timer is the time interval for which the phone is expecting a digit to be received from remot
126. parameters will affect the built in hands free microphone and the optional handset microphone 6 The Speaker Gain and the Microphone Gain can be individually adjusted Each level increases decreases gain in steps of approximately 3dB 7 During an active call the Speaker Microphone gains can be adjusted during an active call using DTMF Operation codes Refer to Appendix A Remote Operation Key Codes Quick Reference Speaker Enable Disable and Microphone Enable Disable Gain adjustments made via DTMF only takes effect for the instance of the phone call where the DTMF Operation Code was applied 8 Click Apply to save settings Out of band RTP Page 22 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 5 4 Call Parameters The Call Parameters page is used to configure the mandatory and the optional call related parameters such as call progress tones answer disconnect key welcome tone and timers Help Logout Apply Refresh Login VoIP Call Parameters Call Parameters Enable disable call progress tones amp Enable Disable Specify key to answe
127. r and or disconnect a call from the Remote Side To disconnect a callpress key To answer a call press Disable Enable disable Welcome Tone Enable Disable Configure required timers Provisional Timer Range 5 20 sec Ringer Timer 5 Range 1 12 rings Hang up Timer 0 5 Range 0 5 3 0 sec Local Interdigit Timer 5 Range 5 20 sec Remote Interdigit timer 5 Range 5 20 sec Configure optional timers Call conversation Timer 12 Range 1 360 min Ringback or Busy Timer 15 Range 1 60 sec a daag Hang up On Silence Timer 30 Range 10 360 secs Figure 10 Call Parameters To set the call parameters 1 Select Enable Disable to allow mute call progress tones to be heard by the user until the call is answered by the remote side 2 Click the drop down menu to set a key to answer a call and or disconnect a call from the remote side You can assign a key within the range of 0 9 or Disable 3 Select Enable or Disable to enable or disable the Welcome Tone When enabled a tone is played to the remote side when a call is placed to the VOIP 500 phone that auto answers the call The Welcome Tone assists with distinguishing ETP 400 Series Phones from the VOIP 500 Series Phones Page 23 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without n
128. rameter is used to define domain to which this phone belongs to Valid values 30 chars long a z A_Z 0 9 No spaces allowed Default is voip500 local Note Mandatory Parameter SIPDomainName p voip500 local SIPDomainName_s voip500 local sIPDomainName_t voip500 local Field name SIPRegister Description This parameter is used to define Phone SIP Registration If enable then Phone will try to register at given registrar Valid values SlPRegister 0 Disable SIP Registration Default Value SIPRegister 1 Enable SIP Registration Note For Cases when SIPRegister 1 configure following parameters Field name SIPRegistrarIP Field name SIPRegistrarPort Field name SIPReregistrationTime Description SIPRegistrarlP Registrar IP address
129. ration Email Notification Profiles Reset to Default Telephone 773 539 1100 Network Fax 773 539 1241 VoIP Email info talkaphone com Devices Web www talkaphone com Digital Outputs Voice Messages Authentication Reboot 7530 North Natchez Ave Niles IL 60714 Powered by Copyright amp 2010 Talk A Phone Co All rights reserved Figure 2 Using Web GUI The Web GUI layout is divided into four sections 1 Header The Header section displays Talk A Phone Logo and product title VoIP Phone The right side of the header has the Refresh Help and Logout buttons The Refresh button is used to reload the content section The Help button provides help content from the Talk A Phone website The Logout button logs out the user The Apply button will not be grayed out if the content pane 3 contains configurable parameters The Apply button is used to save configuration changes to phone 2 Menu The menu page provides links to different menus and submenus available on the phone Page 12 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 3 Content The top part
130. ration of 10 sec Idle state for CONTINUOUS with duration of 10 sec Auxiliary Input 3 is activated during Active call state for ENTIRE CALL with duration of 10 sec Idle state for CONTINUOUS with duration of 10 sec Auxiliary Input 3 is deactivated during Active call state for ENTIRE CALL with duration of 10 sec Idle state for CONTINUOUS with duration of 10 sec Remote Side Key Codes J Key code 11 is entered by Remote ENTIRE CALL w with duration 10 2 iii Side for of sec Local Key Codes 7 Key code is entered by User during 2 iv Active call state for ENTIRE CALL with duration of 10 sec Idle state for C0 NTINUOUS with duration of 10 sec Page 32 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions Deactivate Auxiliary Output upon events Button Events Call with Button 1 is INITIATED Auxiliary Input Events Auxiliary Input 1 is activated Auxiliary Input 1 is deactivated Auxiliary Input 2 is activated Auxiliary Input 2 is deactivated Auxiliary Input 3 is activated
131. rator through the configuration and optimization of phone features While configuration of the VOIP 500 Series Phones is covered in detail configuration of other peripheral VoIP network elements is beyond the scope of this document 1 4 Typographic Conventions The following guidelines are used as typographic conventions in this user manual Item Convention Sampe Chapter titles Title caps See Chapter 3 Getting Started Command line commands and All lowercase bold options switches Device names All uppercase VOIP 500 Directories All lowercase flash Error message Initial caps Update failed names Title caps internal caps in short file MainLogFile txt names are acceptable for readability BackupLogFile txt Menu names Bold title caps Insert menu Programs and applications Usually title caps HyperTerminal Toolbar button Usually title caps follow the Apply names interface bold Reset All lowercase break long URLs URLs before a forward slash if necessary to http www talkaphone com break do not hyphenate User input Usually title caps bold Enter Password ifconfig command a option File names Page 6 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk
132. re the authetication for different operations a Volume Adjustment During Call b Speaker and Microphone Control During Call c Voice Messages d Aux o p Activation Deactivation e Help on the way LED activation and deactivation Valid values 0 To disable Authentication 1 To enable Authentication Note None AuthVolAdjust 0 AuthSpkrMicCtrl 1 AuthVoiceMessage 1 AuthAuxOPOperation 1 AuthLED3Operation 0 Field name NetworkMode Description It configures the Phone IP address Type Valid values NetworkMode 1 DHCP NetworkMode 3 STATIC Default Value Note If NetworkMode 3 must configure following Field name IPAddress Field name Netmask Field name DNSServerlP Description IPAddress Phone IP Address mandatory Net
133. rk LogRedirection 3 To File Append Default Value LogRedirection 4 To File New Note If LogRedirection 2 must configure LogServerlP amp LogServerPort Example LogRedirection 2 LogServerlP 10 112 71 35 LogServerPort 514 LogRedirection 3 LogServerlP LogServerPort Field name LogLevel Description Admin can configure the log levels of following modules of EVP a AudioLogLevel For Audio Module b CallControlLogLevel For Call Control Module Page 88 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A
134. s Call to play the voice message to remote side when the remote phone answers the call li Select and enter the Key Code sequence entered by remote side to play the voice message to the remote side when the corresponding key sequence is entered by the remote side during an active call 3 Select Looping Yes No to loop the voice message until the stop message event occurs 4 The selected voice message stops playing on selection of the following events i Select and enter the Key code sequence entered by Remote Side to stop playing the voice message to remote side when the corresponding key sequence is entered by the remote side during an active call 5 Click Apply to save settings Note You cannot use the same event to activate and deactivate the same voice message Page 44 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 4 9 Authentication The Authentication page allows the administrator to change the user credentials used to access the phone through the Web interface set the guard access code and enable disable the DTMF authentication requirement for specific D
135. s after the termination of the call CONTINUOUS activated indefinitely until deactivated by a deactivation event or CUSTOM activated for the specified duration in seconds Page 33 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions ii Remote Side Key Codes e Configure the Key Code sequence to be used by the remote side to activate the corresponding Auxiliary Output e Use the drop down menu to select the duration for which the Auxiliary Output should remain active i e ENTIRE CALL deactivates after the termination of the call CONTINUOUS activated indefinitely until deactivated by a deactivation event or CUSTOM activated for the specified duration in seconds iv Local Key Codes e Configure the Key Code sequence to be used by the Local User to activate the corresponding Aux Output device e Use the drop down menu to select the duration for which the Auxiliary Output should remain active i e ENTIRE CALL deactivates after the termination of the call CONTINUOUS activated indefinitely until deactivated by a deactivation event or CUSTOM activated for the speci
136. specified remote keycode Valid values Disable Max 4 chars containing 0 9 and Default values are 21 22 23 correspondingly AuxOp1DeActOnRemoteKeyCode 21 Default value AuxOp2DeActOnRemoteKeyCode 22 Default value AuxOp3DeActOnRemoteKeyCode 23 Default value Note None Page 79 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions AuxOp1DeActOnRemoteKeyCode Disable AuxOp2DeActOnRemoteKeyCode Disable AuxOp3DeActOnRemoteKeyCode Disable
137. t The VOIP 500 series of phones are categorized into various device modes based on the number of buttons keypad handset and speaker microphone present on the phone s faceplate These device modes are also given different marketing names A model with Keypad is denoted with a letter K in its model number A model with two buttons is denoted with a letter D in its model number For example VOIP 500 corresponds to Single button Emergency VoIP phone VOIP 500D is Dual button Emergency VoIP phone VOIP 500K is Two button Emergency VoIP Phone with Keypad some of the functionality described below may not be available depending on the phone device mode The rest of the document may use the term phone to refer to a VOIP 500 series phone NOTE Not all features of the VOIP 500 series phones are available when used in conjunction with analog telephony adapter devices or with the Public Switched Telephone Network PSTN RFC 3261 and RFC 2833 for DTMF delay Page 8 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 3 Getting Started 3 1 Pre requisites Prior t
138. t notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE VOIP 500 Series Phone Creating Communications Solutions 2 Check or uncheck VAD CNG AEC or AGC to enable disable the audio processing modules e VAD CNG Voice Activity Detection Comfort Noise Generation is enabled by default VAD CNG is used to reduce background noise and also produces as low but audible comfort noise e AEC Acoustic Echo Cancellation is enabled by default AEC is used to remove the echo from voice communications in a speakerphone environment e AGC Automatic Gain Control is disabled by default AGC can be used where audio input levels vary widely in an effort to enhance reduce the audio input to the phone 3 Select the Outbound DTMF duration of 51 msec 60 msec 102 msec or Custom to be used for sending DTMF packets during a call Select Disable if Outbound DTMF is not required This configuration option is only available for a device mode with a K designator e g 1BKH 4BHSK 4 Click the drop down menu to select Line Gain for the Line Level Output parameter Each level increases decreases the line gain in steps of approximately 3dB 5 Enable or disable the Speaker and or Microphone Configuration changes made to the Speaker parameters will affect the built in hands free speaker and the optional handset speaker Configuration changes made to the Microphone
139. ult codes and can be changed from the Web GUI gt To disconnect current call This is the default code and can be changed from the Web GUI VOIP 500 Series Phone Code is used for activation deactivation of the Auxiliary Output by the remote side phone during the conversation Code is used for recording the message after the beep Pressing a key stops the recording Code is used for previewing a recorded voice message Pressing a key stops the previewing Code is used to enable disable the Help on the Way LED Single digit key code to be used to disconnect the call Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved e TALK A PHONE Creating Communications Solutions VOIP 500 Series Phone Appendix B Troubleshooting amp Maintenance Possible Causes amp Corrective measures Problem Unable to access the phone s Web GUI Unable to login to the phone s Web GUI Call Placed and Call Received LED s are constantly blinking Unable to make outgoing calls Unable to receive incoming calls Not able to recognize the DTMF codes from remote side The IP address being used in the Web browser is
140. ult value disable Note None KeyToDisconnect Field name WelcomeTone Description Enable disable playing of Welcome Tone to remote party Valid values WelcomeTone 0 To not play WelcomeTone 1 To Play Default Value Note Only played when AutoAnswer 1 WelcomeTone 1
141. y Output activation on Activation Deactivation of Auxiliary Inputs Valid values 0 1 0 Disable 1 Aux Activation when Auxiliary Input is activated or deactivated AuxOp1 ActOnAuxIn1 Act 0 Default value Note Admin can similarly program values for AuxOutput 2 and 3 AuxOp1ActOnAuxln1Act 0 AuxOp 1 ActOnAuxIn2Act 0 AuxOp 1 ActOnAuxIn3Act 0 AuxOp 1 ActOnAuxIn1DeAct 0 AuxOp 1 ActOnAuxIn2DeAct 0 AuxOp 1 ActOnAuxIn3DeAct 0 AuxOp2ActOnAuxIn14Act 0 AuxOp2ActOnAuxIn2Act 0 AuxOp2ActOnAuxIn3Act 0 AuxOp2ActOnAuxIn1DeAct 0 AuxOp2ActOnAuxIn2DeAct 0 AuxOp2ActOnAuxIn3DeAct 0 AuxOp3ActOnAux n1 Act 0 AuxOp3ActOnAuxIn2Act 0 AuxOp3ActOnAuxIn3Act 0 AuxOp3ActOnAuxIn1DeAct 0 AuxOp3ActOnAuxIn2DeAct 0 AuxOp3ActOnAuxIn3DeAct 0 Page 78 of 90 Copyright 2012 Talk A Phone Co 7530 North Natchez Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserv

VOIP-500 Series Phone - Configuration and

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