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1. ZOD We Focus We Deliver IP PHONE SYSTEM CooVox Series UIOO For Small and Medium Business Quick Installation Guide www zycoo com Table of Contents 1 Package Contents scroller 03 2 Hardware Installation iii 04 2 1 Safety Precautions cri 04 22 Installation Tools cale ee ed 07 2 3 Product Installation siii 07 2 4 Physical Connection i 11 2 5 LED Definitions oo Woo 11 3 Basic System Configura ON eee eee eens 12 CM lod ione 12 3 2 Network Configuration ei 13 3 3 Choose the Module lt iaia tonica 14 3 4 Reset to factory i 15 4 Further Configuration Awianichous siete wie Weiss Shae ie aces Pde eens 15 1 Package Contents Thank you for purchasing ZYCOO IP Phone System These are the items included with your IP Phone System purchase Power Cord QuickInstallation Antenna only for Guide GSM Module Two mounting brackets Warranty Card and fittings 03 2 Hardware Installation The followings are instructions for setting up ZYCOO CooVox U100 IP PBX Please refer to the illustration and follow the simple steps below to quickly install your IP phone system 2 1 Safety Precautions Notes To avoid any device damage and bodily injury caused by improper use please observe the following rules E Keep the power off during the installation m Wear an ESD preventive wrist strap and make sure that the wrist strap has a good skin contact and is well grounded m Use only t2. prevent static electricity but too strong static electricity can cause deadly damage to the electronic elements on the internal circuit board To avoid the effect of static electricity on the operation of IP PBX please attach much importance to the following items Dust the device regularly and keep the indoor air clean m Keep the device well grounded and ensure static electricity has been transferred 05 Electromagnetic Interference S Electronic elements including capacitance and inductance on the device can be affected by external interferences such as conducted emission by capacitance coupling inductance coupling and impedance coupling To decrease the interferences please make sure to take the following measures Use the power supply that can effectively filter interference from the power grid E Keep the devices far from high frequency strong current devices such as radio transmitting station Use electromagnetic shielding when necessary Lightening Protection Extremely high voltage currents can be produced instantly when lightning occurs and the air in the electric discharge path can be instantly heated up to 20 000 C As this instant current is strong enough to damage electronic devices more effective lightning protection measures should be taken 06 Ensure the rack and devices are well earthed Make sure the power socket has a good contact with the gro
3. and the room has dedicated Grounding bar then the using of ground wire to connect the device with the Grounding bar is put to the first consideration as shown in the following figure 3 Grounding Cable 3 4 Grounding Bar f the device is installed in the normal environment the device can be grounded via the PE Protecting Earth cable of the AC power supply as shown in the following figure 1 IP PBX Rear panel 2 AC Power Cord with PE cable J Notes If you intend to connect the device to the ground via the PE Protecting Earth cable of AC power cord please make sure the PE Protecting Earth cable in the electrical outlet is well grounded in advance 10 2 4 Physical Connection 9 Computer CooVox U100 Router TI PSTN 2 5 LED Definitions Indication Function Explaination Power On PWR Power Status Power Off System Works System Fails Data Transport SYS System Status Data Status No Data Transport Channel Loading Success Channel Ringing Channel Loading Failure Channel Loading Success Channel Ringing Channel Loading Failure Channel Loading Success Channel Ringing Channel Loading Failure Module Loading Success 1 4 SLOT1 2 SLOT1 2 Status Module Loading Failure CPE signal NET signal No signal SS7 signal MFCR2 signal No signal Disconnected Alarm C
4. he power cord provided with IP PBX m Make sure that the supply voltage matches the specifications indicated on the rear panel of IP PBX mConfirm not to bring about the overload of power circuit before turning on the power of IP PBX to avoid the unnecessary damage m To avoid the electric accident do not open or remove the cover of IP PBX when it is working as well as off the power m Before cleaning the device cut off the power supply Do not clean it by the waterish cloth and never use any other liquid cleaning method Site Requirements 04 To ensure normal operation and long service life of the device please install it in an environment that meets the requirements described in the following subsection Please keep a proper temperature and humidity in the equipment room Too high low humidity may lead to bad insulation electricity leakage mechanical property changes and corrosions Too high temperature may accelerate aging of the insulation materials and can thus significantly shorten the service life of the device For normal temperature and humidity of the device please check the following table Environment Temperature Humidity Operating 0 c 40 C 10 90 Non condensing Storage 20 C 55 C 5 95 Non condensing Clearness The dust accumulated on IP PBX can be absorbed by static electricity and result in poor contact of metal contact points Some measures have been taken for the device to
5. n the following figure Rack mounting Bracket Screw 3 Install IP PBX to the right place in the rack and then attach the brackets to the device 08 A 4 4 2 Zp Ze 4 4 4 4 LG 4 5 A is e ia ia o is is ie JO e is is is o is ie is is is 4 After the brackets are attached to the device use suitable screws not provided to secure the brackets to the rack as illustrated in the following figure Notes Please ensure the correct installation for the grounding of the rack which is the most important guarantee of avoiding ESD electricity leakage lightening and electromagnetic interference Please mount devices in sequence from the bottom to top of the rack to avoid overloading Please avoid any heavy thing placed on the device to avoid any unexpected accidents Please ensure heat dissipation and air circulation Connect to Ground Connecting the device to ground is to quickly release the lightning over voltage and over current of the device which is also a necessary measure to protect the body from electric shock In different environments the device may be grounded differently Two measures are given in the following of which the Grounding bar is better for the protection of lightening Users can try to choose the most appropriate measure according to different situation 09 f CooVox U100 IP PBX is installed in the computer room
6. onnected No Alarm TE Mode NT Mode Module Loading Failure 3 Basic System Configuration 3 1 Web Login Step1 Connect a computer and the CooVox device in the same network IP address is usually in the 192 168 10 X segment Step 2 Start aweb browser To use the user interface you needa PC with Internet Explorer version 7 0 or higher Firefox Chrome Step 3 Enter the default address http 192 168 10 100 9999 of the CooVox device into the URL address box Step4 Enter the default username admin and password admin Then click Login to enter the Web based user interface ZYCCD ip pone system WE FOCUS WE DELIVER Username Login Default WAN IP address 192 168 1 100 Default LAN IP address 192 168 10 100 Default Username admin Default Password admin 12 3 2 Network Configuration Step 1 Goto Network Settings Network Network Home Operator Basic Inbound Co WAN Port Setup IP Assign Static V Hostname CooVox U100 IP Address 192 168 1 100 __ Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Primary DNS 8 8 8 8 p VPN CRETE Alternate DNS DHCP Server DDNS Settings SNMPv2 Settings IP Address 192 168 10 100 Subnet Mask 255 255 255 0 IP Addressv1 Subnet MaskV1 IP AddressV2 __ Subnet MaskV2 Static Routing VPN Server LAN Port Setup Troubleshooting Sa
7. und m Keep a reasonable cabling system and avoid induced lightning Use the signal SPD Surge Protective Device when wiring outdoor Note the device is specially designed for the usage of communication operators computer room please obey the following requirements for installation and maintenance 2 2 Installation Tools Phillips screwdriver ESD preventive wrist wrap Cables 2 3 Product Installation Module Installation This IP PBX can support installing two extension modules at the same time Optional modules are as follows 4FXS Module 2GSM Module 1PRI Module 4FXO Module m 4GSM Module 4BRI Module 2FXOS Module 1 Check if the module is clean and intact 2 Please ensure power of IP PBX is cut off 07 3 Please ensure the direction of the module is correct ZYCOO logo side up 4 Push the module into the module slot through the guide rail 5 Tighten the locking screws on the both ends of the module Notes Do not touch any device on the module just to prevent the module from being damaged by static electricity mThis operation must be done with power cut off The module does not support hot plugging Rack Installation To install the device in an EIA standard sized 19 inch rack follow the instructions described below 1 Check the grounding and stability of the rack 2 Secure the supplied rack mounting brackets to each side of the device with supplied screws as illustrated i
8. ve Cancel Step 2 Configure the network information There are three types of network connection They are Static DHCP PPPoE Point to Point Protocol over Ethernet You can find detail settings in the user manual WAN Port Setup IP Assign Fist DHCP Hostname 4 pppoe IP Address 192 168 1 100 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Primary DNS 8 8 8 8 Alternate DNS Be 3 3 Choose the Module Go to System gt Module Settings When using the module except FXO FXS GSM you need to set the module parameters with the below page SLOT 1 Module Type FXS FXO GSM V Save Cancel Module Type Select the module type of the device slot FXS FXO GSM module Default type You don t need set anything forthese modules m E1 T1 module SLOT 1 Module Type E1 T1 v E1 T1 Settings Mode Ev Signalling CPE Vv Framing DES Y Coding HDB3 VY CRC4 v Save Cancel m ISDN BRI module SLOT 1 Module Type ISDN BRI ond BRI Settings Type of Port 1 EN Type of Port 2 TE V Type of Port 3 TE Vv Type of Port 4 TEV Save Cancel 14 3 4 Reset to factory To reset the IP address to the default IP Address 192 168 1 100 ETH or reset the login password to default value press the hardware reset button at the front panel more than 5 seconds After the device is rebooted
9. you can login the management WEB interface within the same subnet of 192 168 1 x Press the Reset button and all the system data will be reset to default so if possible back up the configuration file before reset 4 Further Configuration Thank you for purchasing ZYCOO products The above steps introduce simple configuration for CooVox U100 For further configuration please refer to the user manual If you have other questions please contact the local dealer or distributor from which you purchased this product You can also browse our online FAQ resource at ZYCOO website first to check if it could solve your issue If you need more support please contact ZYCOO support team ZYCOO online FAQ www zycoo com html Knowledge_Base html Support team email address support zycoo com Copyright ZYCOO Co Ltd 2014 15 LD We Focus We Deliver
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