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Multicam 12 Installation Guide

1. Select item ESC BACKSPAK gt Previous Menu Besides the upgrade process itself some additional actions are performed during installation which generate messages and require a user input These additional steps are described in this section 2 Installation on MTPC using a USB Key e V 5 INSTALLATION MANUAL Multicam 12 05 ai Check of the Current Version Before the installation the installer first detects if a Multicam version is present and which version is Currently installed The following warning message is displayed This MULTICAM version is not compatible with versions older than 12 0 If you are upgrading from version prior to 12 0 a Clear Disks a ve MUST be performed before starting the application for the first time Continue N This warning states that the Multicam version you wish to install is not compatible with previous versions If you upgrade from Multicam 11 or a lower version you must clear the video disks before starting Multicam 12 for the first time The clips and video material recorded in Multicam 11 or lower are indeed not compatible with Multicam 12 To keep clips created with Multicam 11 you first need to archive them and then restore them with XTAccess after you have upgraded to Multicam 12 Formatting of System Drive Partition A second warning states that the system drive partition will be cleared during this operation TETTPPPP PEPE EEE PARA ING FRPP PrP PPP PPP PTT E
2. 5 9 1 c c ctc Eu B ee Ma uu 1 in i d E ce ce un ce 1 514 400 9369 400 9369 support canadatevs tv 4 52 55 46 31 22 46 31 22 09 1 973 S75 7813 1 373 S75 T8113 support uzsafewvs tw key to continue 14 2 Installation on MTPC using a USB Key V INSTALLATION MANUAL Multicam 12 05 a 3 Exploring the Startup Menu 3 1 Overview of the Startup Menu When booting the EVS server after a Multicam 12 installation the following startup menu is displayed each time e f you want to boot the Multicam 12 highlight option 1 and press Enter e f you want to enter the Maintenance menu highlight option 2 and press Enter e If you want to display contact and support information highlight option 3 and press Enter See section Support amp Contact Information on page 14 EVS Multicam 12 01 xx Startup Menu Main Menu 2 Maintenance 3 Support Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACKSPACE gt Previous Menu 3 2 Boot Multicam 12 If this option is selected the system boots the version that is currently active The initial boot menu will proceed after 5 seconds if the user does not press a key 3 Exploring the Startup Menu 15 EVS Broadcast Equipment SA Issue 12 05 B September 2014 3 3 Maintenance Menu 3 3 1 Overview of the Maintenance Menu From the Startup menu the Maintenance option opens the following
3. ak ak IIIIIIIIIIIIIIIIIIIIIIIIIIDIIIIIIIDIIPIIIIIIIIIIIIIPIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIDIIIIIIIIIIIIIIIIIPIIIIIIPIIIII EVS Multicam 12 Upgrade General Upgrade Process Introduction For upgrading to a more recent version of Multicam you need to select the first option in the Installation Menu EVS Multicam 12 XX XX Upgrade The upgrade is performed automatically The total duration of the operation upgrade Multicam quad MTPC is around 12 minutes Warning When you upgrade to Multicam 12 for the first time and you want to keep clips recorded with a Multicam 11 or lower you need to back up the clips with XTAccess prior to upgrading Multicam A full installation process include the following steps Some of the steps are optional and or depend on the version previously installed 1 check of current version warning when you have to perform a clear clip after installation 2 upgrade of Multicam 3 update of the MTPC BIOS 4 upgrade of the quad MTPC when you upgrade to Multicam 12 for the first time 5 notification to set a jumper for the VGA2TV adapter The steps 1 3 4 and 5 are briefly explained in this section 2 Installation on MTPC using a USB Key e V 5 INSTALLATION MANUAL Multicam 12 05 ai Check of the Current Version Before the installation the installer first detects if a Multicam version is present and which version is Currently installed The following warning message is displayed This M
4. cee cee sss eeee 15 3 2 Boot Multicam 12 cese actor oaaao ooann oaaao oaao onis E EREIDGAT UE SEA 15 3 3 Maintenance Menu 2 2 22 cece eee cee cece s ss s I Rm re rrr llle 16 3 3 1 Overview of the Maintenance Menu 2 22 22 cece cece eee eeeee 16 3 3 2 Versions _ 22 2 lec cece cece cece cece cece eee e eee eeeeeceeceeeeceeseeees 17 3 3 3 Start OS with PC LAN Support 2 22222222 cece eee eee ee eee 18 4 ADVANCED PROCEDURES __ ___ 00 00000000200 19 4 1 Adding Multiple Versions on the EVS Server 2 0 2 occ eee eee cece cee esee 19 4 1 1 How to Add a Version when Creating the USB Key 19 4 2 Location of EVS amp AVCFG Parameters _ 2 2 02 22 cece cece eee cece ec eeeeeees 19 4 3 Downgrading from Multicam 12 to Multicam 10 Luuuuuuuuuuuuuuuuuuus 20 4 3 1 Overview sssssssslssllsllsssz Rl IlmllIleI2ml2l2ll212212222 20 4 3 2 How to Restore the Multicam 10 lines LLLuuuuuuuuuuuuuu 21 4 3 3 How to Downgrade the Multiviewer seeeesess 22 4 3 4 How to Change the Active Version LLLuLLuuuuuleeeeeeeseess 23 Table of Contents SSI V 5 INSTALLATION MANUAL Multicam 12 05 ai 1 1 Prerequisites Prerequisites Warning Before you install Multicam 12 or upgrade to this software version we suggest that you carefully read this guide and th
5. 01 xx 3 Maintenance 4 Support contact Enter a choice 1 UP DOWN gate ENTER gt Select item ESC BACKSPACE gt Previous Menu From the installation menu four options are presented 1 EVS Multicam Upgrade This option means that only the core files of the Multicam 12 application will be copied to the system drive partition and a process is used to migrate previous configuration files into the upgraded version 2 Format C and Install Multicam This install option means a full formatting of the system drive partition will be performed followed by a clean installation of Multicam 12 3 Maintenance This option allows the access to various support processes and tools such as BIOS reloading 4 Support Contacts This option provides contact information to EVS support offices 2 Installation on MTPC using a USB Key 3 EVS Broadcast Equipment SA Issue 12 05 B September 2014 2 2 2 3 2 3 1 Memory Check Before starting the installation of Multicam 12 the system will check if enough memory is installed on the server The system needs at least 256 MB of RAM If not enough memory is detected the following message will be displayed IRRR b hbb bhbhbhbRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRE IR RR b hbb bhbhbbhbhbRbbb b d t b d bb hbhb bbhb b otbbbb h uk Not enough memory to install or start Multicam 12 kk Please contact your EVS regional office
6. DE XT E 4 SCRIPTS js UTILS 120102 zip EVS Broadcast Equipment SA Issue 12 05 B September 2014 How to Generate the Installation Zip File This method for generating installation files is used when you install Multicam from an XNet Monitor application To generate the installation zip file proceed as follows 1 2 3 Extract the initial zip archive file to a temporary folder on your windows PC In the temporary folder double click the Make XNet Install Zip bat file When the installation zip file is created the following message is displayed on the command prompt zip file created in c tempsxtinst Press any key to continue The installation zip file is stored on C temp xtinst and its name is made up of the current release version and build numbers Copy the installation zip file to the computer where XNet Monitor is installed and from which you will install the Multicam application Refer to the XNet Monitor user manual for a detailed procedure for Multicam installation via XNet Monitor 1 Prerequisites i V5 INSTALLATION MANUAL Multicam 12 05 2 Installation on MTPC using a USB Key 2 1 Overview of the Installation Menu To access the installation menu you need to insert the USB key including the Multicam installer into the MTPC front panel of the EVS series server and reboot the system EVS Multicam 12 01 xx Installation Menu Main Menu 2 Format C drive and install Multicam 12
7. INSTALLATION MANUAL Version 12 05 September 2014 V gt a V 5 INSTALLATION MANUAL Multicam 12 05 PEE Copyright EVS Broadcast Equipment SA Copyright 2003 2014 All rights reserved Disclaimer The information in this manual is furnished for informational use only and subject to change without notice While every effort has been made to ensure that the information contained in this user manual is accurate up to date and reliable EVS Broadcast Equipment cannot be held responsible for inaccuracies or errors that may appear in this publication Improvement Requests Your comments will help us improve the quality of the user documentation Do not hesitate to send improvement requests or report any error or inaccuracy on this user manual by e mail to doc evs com Regional Contacts The address and phone number of the EVS headquarters are usually mentioned in the Help gt About menu in the user interface You will find the full list of addresses and phone numbers of local offices either at the end of this user manual for manuals on hardware products or at the following page on the EVS website http www evs com contacts User Manuals on EVS Website The latest version of the user manual if any and other user manuals on EVS products can be found on the EVS download center on the following webpage http www evs com downloadcenter EVS Broadcast Equipment SA Issue 12 05 B September 2014 T
8. Maintenance menu This menu which is similar to the Maintenance menu available from the Installation menu offers different possibilities to maintain the server The user has the possibility among others to manage the version upgrade an XHub and reset the BIOS EVS Multicam 12 01 xx Startup Menu Maintenance XHub Upgrade BIOS reset for ESTER M Exit to DOS Start OS with PC LAN support Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACESPACE gt Previous Menu The following table presents the various options and refers to the relevant sections Option Description Versions Allows users to delete one or more Multicam versions on the EVS server See section Versions on page 17 XHub Upgrade Allows users to upgrade XHub and XHub 2 versions See section XHub Upgrade on page 12 BIOS reset for HS87X Allows users to reset the BIOS of the MTPC See section BIOS Reset for HS87x on page 13 Exit to DOS Allows users to exit the startup and open a DOS command prompt See section Exit to DOS on page 14 Start OS with PC LAN Allows users to start the OS only for the purpose of file Support transfer via PC LAN See section Start OS with PC LAN Support on page 18 16 3 Exploring the Startup Menu i V5 INSTALLATION MANUAL Multicam 12 05 E 3 3 2 Versions Introduction When you select the Versions option from the Maintenance menu the Version window is displayed As you can ins
9. NG FRPP rrr rrr ttt TT TT TTTTTTTTTTTTTTTTTTM 2 Installation on MTPC using a USB Key i V5 INSTALLATION MANUAL Multicam 12 05 2 5 3 Versions Introduction When you select the Versions option from the Maintenance menu the Version window is displayed As you can install up to five Multicam versions on the EVS server you can manage these versions and delete one or more versions if needed The Version window allows you to manage the Multicam versions installed on the EVS server The following options are offered and explained below Delete a Specific Version e Delete all Versions e Restore Multicam 10 Lines Highlight the requested option with the Arrow keys then press Enter to either open a secondary window or validate the action How to Delete a Specific Version The Delete a Specific Version option in the Version menu allows you to remove one or more versions from the server From the list of Multicam versions installed on the EVS server highlight the version you want to delete using the Arrow keys and press Enter to validate EVS Multicam 12 01 xx Startup Menu Delete a specific version 2 120lpy 1201zz Enter a choice 1 UP DOWN gt Navigate ENTER gt Select gt Previous Menu 2 Installation on MTPC using a USB Key 11 EVS Broadcast Equipment SA Issue 12 05 B September 2014 2 5 4 How to Delete All Versions The Delete All Versions command clears all versions installed A warni
10. TT Pressing N will cancel the operation and return to the installation menu if you have selected the option by mistake Pressing Y will proceed to the format of the drive before installing the Multicam 11 From this point onwards the installation follows the normal process described in the General Upgrade Process on page 4 2 Installation on MTPC using a USB Key 9 EVS Broadcast Equipment SA Issue 12 05 B September 2014 2 5 2 5 1 2 5 2 Maintenance Menu Overview of the Maintenance Menu From the Installation menu the Maintenance option opens the following Maintenance menu Refer to the next sections for more information on the various maintenance tasks EvS Multicam 12 01 xx Installation Menu Maintenance 1 Partitioning 2 Versions XHub Upgrade BIOS reset for HS87X Exit to dos Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACESPACE gt Previous Menu Partitioning Use this option only if you want to completely format the MTPC drive This option removes all existing partitions and re creates a new empty partition of 2GB in FAT 16 Consequently you have to proceed to choice 2 which consists in formatting the system and eventually installing the Multicam application When you select the Partitioning option the following warning message appears and invite you to confirm that you want to proceed to partitioning by typing Y TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTt PARA TA
11. ULTICAM version is not compatible with versions older than 12 0 If you are upgrading from a version prior to 12 0 a Clear Di MUST be performed before starting the application for the fir Continue B PECES This warning states that the Multicam version you wish to install is not compatible with previous versions If you upgrade from Multicam 11 or a lower version you must clear the video disks before starting Multicam 12 for the first time The clips and video material recorded in Multicam 11 or lower are indeed not compatible with Multicam 12 To keep clips created with Multicam 11 you first need to archive them and then restore them with XTAccess after you have upgraded to Multicam 12 Selection of MTPC BIOS Update Type After the installation an automatic update of the MTPC BIOS will be performed if needed During this process the following dialog box will prompt you to choose between two options for configuring the VGA resolution TTTTPTTTTTTTTTTTTTTTPTPTTTTTPTTPTPTTTTTTITTTTTTTTTTTTTTTTTTTTTTTTTTUPTTTTPTTITTITTTTTPPPTTPTPT Ihe system needs to change the BIOS to ensure valid settings for this version of Multican As part of the BIOS load you may select one of two VOA settings 1 Default settings 646x408 Legacy settings for VGA and Required for Video Display on Composite Monitor 2 Enhanced settings 1424x766 Recommended for SVGA amp Multivieuers CTETPPTETPPEPEEEEPEEEEEPOPEEEEEPOEEPPEEEEEEePEEreEHereereereetereere
12. able of Contents TABLE OF CONTENTS aaao aaa aaa aana cence cece cc eceee ee II 1 PREREQUISITES o oo 1 2 INSTALLATION ON MTPC USING A USB KEY 3 2 1 Overview of the Installation Menu sseeeseesensn sensn see 3 2 2 Memory Check essessssslsslsse esse cccccceceecceceeccccceeceeceeeees 4 2 3 EVS Multicam 12 Upgrade Lssssssssessssn s Rer elI 4 2 3 1 General Upgrade Process oooesessessessllsls sess sells 4 2 3 2 First Upgrade to Multicam 12 LLLLLuLLuuuuuueeeeeeeee seen 6 2 3 3 End of Upgrade Process Losses rj 2 4 Format C Drive and Install Multicam 12 _ 202 22 222 8 2 5 Maintenance Menu 22 2 222 e eee cee cee cece s cee cecceceeeeeceeeeeeeeeeee 10 2 5 1 Overview of the Maintenance Menu eeeeeensse 10 2 5 2 Partitioning ooououuuusiessssssullllllsllllsllssss sess slm eeeeee 10 2 5 3 VersionS RRRRRRCRRRREREPEE CEM 11 294 SPIUD Upgrade ees cest Eman NU ES E UE DM erae 12 2 5 5 BIOS Reset for H887x _ 2 0 002 2 cece ce ence eee cee rm rlm ll 13 2 5 6 Exitto DOS PERENNE 14 2 6 Support amp Contact Information Llousuuseslessssellelss essere 14 3 EXPLORING THE STARTUP MENU 15 3 1 Overview of the Startup Menu 02 0 002 02 cee ee eee cee cee
13. ade Multicam 12 Upgrade XHub 2 to version 3 03 Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACRESPACE gt Previous Menu 2 5 5 BIOS Reset for HS87x If needed the Multicam can reset the BIOS of the MTPC Two choices are available the option to be selected depends of the hardware used for the VGA EVS Multicam 12 01 xx Installation Menu BIOS reset for HS87x 2 Reset BIOS for Multicam 9 and later Enhanced settings 1024 768 Enter a choice 1 UP DOWN gt Navigate ENTER gt Select item ESC BACESPACE gt Previous Menu 2 Installation on MTPC using a USB Key 13 EVS Broadcast Equipment SA Issue 12 05 B September 2014 2 5 6 Exit to DOS The DOS prompt will allow the user to exit to a traditional DOS prompt that allows performing advanced and complex maintenance and support operations 2 6 Support amp Contact Information WORKING HOURS HON WORKING HOURS EMATL APACk Australia 8 61 420 30 73 86 139 1028 98 91 98 9017 e ua Lyi ce ce e Gl support th iD Ns E od oo eT z Hi um d d 3003 support 49 85 949 77 34 91 490 39 33 39 334 631 1493 971 4 3654 231 44 1372 387 266 B 1 E p tol r ft al i eT A z Hr tn tol i 2 NE ME i oe Di ct z ce e support 3 a 2m bx ee um E E Support support 1i support middle support uk bev 9 495
14. ce the upgrade is finished the server continues to boot normally Installation with XNet Monitor During the installation with XNet Monitor your server will restart automatically then install the new version and open the window where you can launch a configuration line A warning message might appear on the screen A firmware upgrade is required Please power offon the server to proceed with the upgrade l lt OK gt The message asks you to power off on the server In this case a simple reboot of the software is not enough you have to turn off on the power switch During the restart the quad MTPC will be upgraded Once the upgrade is finished the server continues to boot normally 2 Installation on MTPC using a USB Key 7 EVS Broadcast Equipment SA Issue 12 05 B September 2014 2 4 Format C Drive and Install Multicam 12 Introduction When you install Multicam for the first time or when you want to erase all the content of the system drive partition and perform a full installation you need to select the second option in the Installation menu Format C and install Multicam 12 XX XX A full install starts by erasing all the contents of the system drive partition EVS Multicam 12 01 xx Installation Menu Main Menu EVS Muolticam 12 01 xx Upgrade 2 Format C drive and install Multicam 12 01 xx 3 Maintenance Support contacts Enter a choice 1 UP DOWN gt Navigate ENTER gt
15. corded with a Multicam 11 or lower you need to back up the clips with XTAccess prior to upgrading Multicam If you have already performed the upgrade to Multicam 12 you need to restore the previous Multicam version installed Multicam 11 or 10 back up the clips and then restore the Multicam 12 version If you start Multicam 12 coming from a previous Multicam version without first clearing the video disks you will receive an error message during startup 2 Installation on MTPC using a USB Key i VS INSTALLATION MANUAL Multicam 12 05 az 2 3 3 An error occurred while trying to start the system Cinit