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TG-300 Installation Guide

1. rer P ETE 1 2 2 C C COMPATIBLE COMMUNICATION 2 2 3 COMPLETE SUPERVISION OF COMMUNICATION 5 2 2 34 Line Fault Condition 2 2 3 2 Telco Communications Failure Condition CFC nenea nennen nennen 2 2 3 3 No Service Conditiom NSC aic ERREUR IRIURE 2 2 3 4 Radio Communications Failure Condition 3 2 4 COMPLETE POWER SUPERVISION 3 2 4 1 Low Missing Battery Condition J 2 4 2 AC Failure Condition ACFC anea d a colendo cols dese 3 2 4 3 Watchdog Monitor Reset WR nana amana 3 2 4 4 Catastrophic Failure a eene nnne nennen 3 2 5 TELGUARD AUTOMATIC SELF TEST en ere en re esent eene nnne 4 2 5 1 Telguard Remote Query Capability 4 2 6 TELGUARD TERMINAL STRIP ettres tettre ttres sene ehe eser n enne eser rese nenne 4 2 6 1 Programmable Supervisory Trip Output STC 1 nana emana nana anna ana 4 2 7 DIAGNOSTIC AND STATUS cu 5 2 7 1 LED Signal Strengthndication a eet eli d ee to ede deed ek 5 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS eee ann ene nne 6 2 9 UL LISTINGS BY MODEL ccessicccssscccesssscacsvscoccseesctecebeccnavsvcconvdcsacsesssensonsdeseosecaunvscsecnvccagcvesdesesessce
2. 7 Detailed Specifications 39 RF Signal Strength nenea nana 14 Diagnostic and Status LEDs 5 Link Request Failure 3 Dialer to Interface Electronics 39 RFC2 Link Termination Failure 3 Directional 15 RIB UX cR 1 ECCSNOUCES eI See eae i il RSSI j mpert icc hee trees 5 Fire Alarm Service ient i Setup Programming Parameters 6 28 General Description 1 STC Trip Output 85 11 GROUND e i tate err genes 21 Supervisory Trip Output STC Relay 4 Installation Summary esee 7 Telco Signal Path through Telguard 19 Intranet System eese 1 Telguard Communication Formats 29 IVR us tel terat re predi 1 Terminal Strip Connections 4 Jack and Pin 2 0 23 Terminal Strip Pin Assignments 24 Jumpers css casca aiba ao aes 26 UL Grade A Central Station Service 31 LED Function Table serene 14 UL Grade A Police Station Connect Service 32 LED Function Table Normal Operating Mode 25 UL Ins
3. essen a sri e 22 1 3 TERMINAL STRIP PIN 5 24 1 4 LED MODES AND FUNCTIONS 5 BV VE 25 1 5 6225 2 oa gat suet e aia ta ev Du 26 A2 0 OPERATIONAL QUICK REFERENCE TABLE ee eee eee eee eene eene eene nenne eese eese esses esee esee 27 21 SETUP PROGRAMMING 8 2 28 22 TELGUARD COMMUNICATION 1 1 666666166 1 6 29 23 COMPATIBLE CONTROL 8 4 4 29 24 COMPATIBLE RECEIVERS ec eeeeeeee eene neon e eee esee sees esee sepe esee sepes 29 A2 5 ACTIVATION FORM case cese eese ceseceesceseeese cesecess cese cese eesecessceseease cose cess cese Nes 30 A3 0 COMPLIANCE FOR UL LISTED INSTALLATIONS ee eeeee eene eene 31 A3 1 UL GRADE A CENTRAL STATION SERVICE ssssssecccceecesssseeccccceccauseeeccceessauseeeeccccesscuansececeeessauaeeeceees 31 A3 2 UL GRADE A POLICE STATIO
4. sese 1 NAM programming essen 6 Automatic Self test 4 No Service Condition NSC 2 Backup batteries cic ace ees 7 Operating 1 Burglary Alarm Service i Parts List nee avete e ai 40 C C Compatible Communication Formats 2 PBX Installations 2 0 2 Catastrophic Failure 0 5 Physical i etd 39 Cellular Service Activation Form 7 POTS Programming eene 13 central Station eerte etu 1 POWER Hee 39 Communications Failure Condition CFC 2 Power Supervision 3 Compatible Control Communicators 29 Primary Modes of Operation 27 Compliance for UL Listed Installations 3l Programming Data 13 Contents a ei er RE eene al da Quick Reference Tables 27 control 1 ROALD se el aaa dr ease 39 current operational status 8 4 Radio Communications Failure Condition RFC 3 Customer Service 22422 2 11 1 Remote Query esses 4 Default Programming eene 12 Request for Cellular
5. 37 A3 5 1 Supervisory Requirements for Listed Fire Configurations eee 37 A4 0 UL INSTALLATION REQUIREMENTS SUMMARY TABLE ecce eee eee ee eee eene 38 A5 0 DETAILED 8 1 39 5 1 DIALER INTERFACE s rereset enee 39 52 luo ddp p r M 39 5 3 RADIOS AR Se oit dc LL eA d ce 39 5 4 E Meer eee 39 5 5 MEOARRANIDYS tentent a E TN el 39 A6 0 PARTS LISP vvcssccscccssccscecssccssoscsonscocssecscasssacscosscasscosssacscocssasscosssacscassoasscoscsacscasssasscocssacscassoosscosdeacscasseonsses 40 INDEX veccsccccscsdetsceccdeasvsnstetsseccsuevssesisessecsvesstsesistcsensleesssestecsvensiecc sesicentessbessssevinestausisedssesvetstersssessonslessdessseosteusanes 41 56018803 Page 21 2000 Telular Corporation THIS DEVICE COMPLIES WITH FCC RULES PART FCC REGISTRATION NO 204USA 33648 MO N RINGER EQUIVALENCE 0 0B TELGUARD Corporation Products are protected under one or more of the following U S patents 4 658 096 4 737 975 4 775 997 4 868 519 4 922 517 2000 Telular Corpo
6. UL Listed for residential and commercial fire as well as residential burglary comes in a standard metal enclosure 12in x12in x3lZin with keylock and magnetic mount antenna with 12ft of cable Model TG 300 UL Listed for all residential burglary and fire commercial burglary and fire and bank applications comes in an attack resistant enclosure with keylock tamper switch and magnetic mount antenna The Listed equipment at the Telular operated Communication Center TCC plays a key role in the operation of every Telguard All Telguard units are required to use the Communication Center because of the C C alarm signal format encoding and decoding requirements used in packet data transmissions over the cellular network control channels The Communication Center also manages the real time databases for cellular activation airtime billing installation site location and a complete history of every Telguard s operating conditions These conditions include programming setup information cellular alarm transmission information supervisory trouble information status on demand information and automatic self test information This information is made available to authorized personnel through Telular s Interactive Voice Response System IVR Telular s computer access Communication Center Intranet System or though Telular s Customer Service Center 2 0 FEATURES This section summarizes the key features of the Telguard Actual installation instructions b
7. and Telguard model TG 300 must be enclosed in rigid conduit Antenna cable may be enclosed in flexible conduit concealed within building structure or in field of vision of motion detector if commercial burglary UL1610 see Note D e Host burglary alarm C C and Telguard must be within 3 feet of each other B Tamper switch on door of Telguard must be connected to instant 24 hour initiating circuit of host burglary alarm C C C Must use Listed burglary alarm central station control with integral or Listed remote DACT installed according to manufacturer s instructions For central station use only D The Telguard antenna must be installed indoors in an area concealed from field of vision and in an area where access is protected by Listed motion detector The motion detector must be connected to an instant armed initiating circuit of host burglary alarm C C Example If the antenna is placed above a drop ceiling the motion detector must protect the room below the antenna Not required for residential use E Transformer must be connected to unswitched AC outlet F Incoming Telco is connected to J1 Direct Telco line connection required No PBX e Ring back opening and closing is done over and the 24 hour check in is done over both lines G In TELCO PRIMARY RADIO SECONDARY or RADIO ONLY configurations use a Listed bell and bell housing for example Ademco AB 12 etc installed according to manufacturers ins
8. 4 4 Check Telguard Supervisory Trip to C C After you have connected the STC trip output check to be sure that it operates correctly 5 4 4 1 Reprogram C C to Send Proper Code Reprogram C C to send proper alarm code when tripped by the Telguard s supervisory output Program zone restoral as desired 5 4 4 2 Check Proper Operation of Telguard Supervisory Output Check for proper operation of each programmed supervisory output by causing it to trip the C C and be sure the proper LED illuminates and that the proper trouble code is reported to the central station Skip the testing of any supervisory functions that have not been enabled Note that the yellow mode LED starts to flash when the C C goes off hook to report the alarm signal over cellular The yellow mode LED stays on solid when the C C goes off hook to report the alarm signal over Telco e Low Battery Condition LBC Disconnect the battery and during the next 60 seconds check to see that the STC LED flashes 2 times indicating that the battery is missing Check to see that the C C transmits the STC trouble code over Telco to the central station Reconnect the battery and check during the next 60 seconds to see that the STC LED goes off indicating the missing battery condition has been restored If the C C is programmed for transmitting restorals another transmission will be sent over Telco to the central station e Line Fault Condition LFC Disconnect J J cable at RJ31X Check to see
9. 9999 2 3 COMPLETE SUPERVISION OF COMMUNICATION PATHS The Telguard continuously supervises both the primary telco and the secondary cellular communication paths If either path becomes inoperative the Telguard generates a relay trip output that can be connected to a zone input of the host control communicator and or used to activate remote sounding devices 2 3 1 Line Fault Condition LFC The Telguard monitors voltage on the incoming telco line If an inoperative telco line is identified a telco line fault condition LFC is declared and Telguard switches to the cellular path Once the telco line restores to normal Telguard checks the radio link and switches back to the telco path after any communications on the radio link are completed LFC is programmable to trip the supervisory relay output STC after a 30 or 60 second delay When the STC trips the STC LED indicates 3 flashes at a time and the C C zone trip message is transmitted to the alarm company central station indicating system trouble Upon telco restoral the STC relay and LFC LED are returned to normal and a STC restoral message is transmitted if the C C is programmed to transmit restorals 2 3 1 1 PBX Installations PBX s and other proprietary phone systems sometimes operate at lower voltages than the standard telco line Telguard works equally well on PBX lines or telco lines Note PBX connections are not allowed in any UL Listed installations 2 3 2 Telco Communica
10. A Central RFC 4 Attempts Station Service CFC 4 Attempts DTF None Self Test Daily Tamper Switch 5 LBC Enabled LFC Disabled Radio Only NSC Enabled with 30 Mode Grade A or 60 sec delay Police Station AC Failure Enabled Connect Service RFC 4 Attempts CFC Off DTF None Self Test Monthly Tamper Switch N A N A Trips must be 24 hour initiating circuits Use trouble code with restoral 56018803 Page 34 2000 Telular Corporation A3 4 UL864 NFPA FiRE ALARM CENTRAL STATION SERVICE Installation and Wiring Requirements for UL commercial and residential fire usage to achieve UL864 NFPA Fire Alarm Central Station Service using Telguard model TG 200 Refer to Appendix A3 5 for Note explanations Telco Primary Radio Secondary Host C C switches communication paths PRIMARY INCOMING TELCO moor PHONES TELGUARD 5 n e gt BLANK PIN NOTE A BATTERY 12V BATTERY Il TO TELCO RJ31X STC NO Ta STC COM Al i 16 5 VAC IM 40 VA ILA Transformer TO DIGITAL DIALER E fum NOTE C RJ31X PREMISE NOTE TRANSCEIVER SEC E TELCO DIALER HOST C C 16 5 40 ll AC 16 5V 40VA II EARTH GROUND ll 9 ZONE TRIP INPUT W INITIATION CIRCUITS See
11. LED 1 4 on 2 60dBm Highest Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power 56018803 Page 25 2000 Telular Corporation A1 5 JUMPERS Function Jumper Position Normal Operating Used as LED Mode selector to indicate View Received Mode RSSI or operating conditions of Telguard used to Signal Strength Programming Mode view Received Signal Strength or enter or Programming Mode Refer to A1 4 Enter Programming Mode Use this default setting for Use this setting for 7 0Ah or 1 2Ah batteries 21 0Ah batteries Jumper across pins 1 amp 2 Jumper across pins 2 amp 3 110 1 210 210 3 J7 J7 56018803 Page 26 2000 Telular Corporation A2 0 Operational Quick Reference Table LED Relay Radio Telguard Event Response Output Message Internal Action Typical C C Alarm Cycle over Telco None None None Monitors Telco line voltage and C C attempts ACFC AC Fail Yes If Selected None Switch to standby battery if present Condition AC Power off monitor battery monitor AC for and restoral STC flashes 1 time LBC Low Battery Yes If Selected None Wait for LBC restoral charge battery STC Condition STC flashes 2 times Telguard LFC Telco Line Fault Yes If Selected None Switch to Radio wait for C C to go off System Condition STC flashes 3 hook transmit alarm via radio if Trouble times necessary
12. REMOTE ANTENNA 16 5 VAC 40 VA L TELCO DIALER T HOST C C I ZONE TRIP INPUTS INITIATION CIRCUITS See Appendix A3 3 1 ull w TG2 ULB VSD 56018803 Page 31 2000 Telular Corporation A3 2 UL GRADE A POLICE STATION CONNECT SERVICE Installation and wiring requirements for UL commercial burglary and residential burglary usage to achieve UL Grade A Police Station Connect Service using Telguard model TG 300 Refer to Appendix A3 3 for NOTE explanations Radio Only Mode REMOTE ANTENNA O a TELGUARD a Model TG 300 TRANSCEIVER e d NOTE E Transformer TO DIGITAL DIALER gt L TELCO DIALER RF CHASSIS BLANK PIN NOTE A um SEE NOTE RF TELCO RJ31X STC N O 2 STC COM HOST C C ZONE TRIP INPUTS TAMPER SWITCH INITIATION CIRCUITS yl See Appendix A3 3 1 ull EARTH GROUND li TG2 ULA VSD 56018803 Page 32 2000 Telular Corporation A3 3 NOTES TO INSTALLATION WIRING REQUIREMENTS ON APPENDICES A3 1 AND A3 2 Must use Telguard Model TG 300 for Commercial Burglary applications Telguard Model TG 200 is acceptable for Residential Burglary applications A cables between the host burglary alarm control communicator C C
13. an RFC to occur Link Request failure RFC1 or Link Termination failure RFC2 2 3 4 1 RFCI Link Request Failure When a LFC or CFC has been declared and there is an alarm signal to communicate the Telguard attempts to transmit its message via radio When the C C goes off hook the Telguard transmits a Link Request to the TCC and waits for a Link Request ACK If the Telguard does not receive an ACK for the transmission before the C C hangs up it will retransmit the Link Request again when the C C goes off hook for a redial attempt If the Telguard does not receive an ACK after three attempts then an RFC will be declared which trips the STC relay causes the STC LED to flash five times and switches the Telguard to Telco Restoral of RFC occurs when the communication cycle is completed 2 3 4 2 RFC2 Link Termination Failure After the Telguard receives a Link Request ACK from the TCC the Telguard communicates with the C C to acquire the alarm message and transmits the message via radio If the Telguard does not receive a link termination ACK where the TCC acknowledges receiving the transmission within 150 seconds it will retry sending the entire transmission Upon failing two attempts the Telguard switches to Telco and allows the C C to communicate directly with the Central Station An RFC is declared causing the STC relay to trip and the STC LED to flash five times Restoral of RFC occurs when the communication cycle is completed 2 4
14. chassis and not the local bell eiven 56018803 Page 37 2000 Telular Corporation A4 0 UL Installation Requirements Summary Table Household Household Household Burglary Fire Burg Fire i Fire amp Central Combination Station Burg Telguard Model Required UL Listed Bell and Bell Housing AC transformer lines in rigid conduit AC transformer plugged into unswitched outlet AC transformer plugged into dedicated branch circuit AC transformer enclosed in Listed pull box example Hoffman A SG8x8x6 PBX connection to RJ31X jack Enclosure Tamper Switch connected to 24 hour circuit Antenna cable in flexible conduit concealed or covered by motion detector Attack resistant enclosure APC 32S 12V Battery backup requirement Must be connected to C C UL Listed for Bank and Vault Use Mercantile Listed bell and bell housing O Optional Not Required Y Yes Required N No Not Allowed 56018803 Page 38 2000 Telular Corporation A5 0 Detailed Specifications A5 1 DIALER TO INTERFACE ELECTRONICS The patented integrated interface by Telular Inc allows digital dialers to dial into the cellular radio network Line voltage 48 vdc into standard telephone device when on hook Dial tone Precision 400 Hz 9 13 dBm 2 dBm 16 digits dial out capability Ringer equivalent 0 0B Mode Loop start only 25mA 5 off hook P
15. delay provided the default settings are what you want The STC LED turns on steady and the STC relay is tripped If changes to the default values are required then the Telguard is re programmed with a plain old telephone set POTS connected to J2 where the C C is usually connected A standard lineman s buttset set to TALK and TONE modes can also be used when connected to the tip T and ring R test pins on the printed circuit board PCB adjacent to JI and J2 Put jumper J5 IN and power up the Telguard The Telguard Programming Data Sheet explains the programming options and memory locations NOTE The telephone line input to JI must be disconnected prior to programming and the antenna must be connected The Telguard will transmit the programming setup data to the communication center automatically when you activate the Telguard using the Telular IVR 5 2 6 1 Command Key Sequences For POTS Re Programming memorylocation value Selects memory location and stores data b The syntax for programming a specific memory location is as follows Memorylocation 2 digits value For example to re program the Telguard to transmit over the A carrier the installer would power down the Telguard put jumper J5 IN connect the buttset to T and R test pins and then power up the unit After approximately 10 seconds four tones will be sounded on the buttset indicating entry into programming mode After entering 32 two tones will be so
16. for the following and UL Listed for Grade A Burglary Certificate installations C1 UL Household Burglary C UL Household Fire U U C UL Household Burg Fire Combination L Central Station Burglary C1 Grade A C Grade B C UL Police Connect Burglary C1 Grade A C UL Commercial Fire C UL Commercial Fire and Central Station Burglary Grade A C UL Bank Safe and Vault C Grade General Accessories BMR 1250 Battery 12V 7 0 AH TMR 1250 Transformer 16 5V 40VA Revere RT 1640 or RTI640SL Supplied with all models MMA 1 Standard magnetic mount antenna Supplied with models TG 200 and TG 300 MMA 35M Magnetic mount antenna with 35 feet of low loss cable MMA 50M Magnetic mount antenna with 50 feet of low loss cable HGA 35M High Gain Directional Antenna Kit with 35 feet of low loss cable HGA 50M High Gain Directional Antenna Kit with 50 feet of low loss cable 325 Attack resistant heavy duty enclosure Supplied with model TG 300 Required for UL1635 commercial burglary Listing Priced when purchased separately 56018803 Page 40 2000 Telular Corporation Index AC Failure Condition 3 message 1 Lo DP 1 MicroburstIM deeds 1 AMPS a it ta 1 Model TG 200 sse 6 Antenna Options 14 Model TG 300 esse 6 automatic self test
17. frequency of transmission when the Telguard is initially activated However an automatic self test report can be initiated later after the Telguard is installed as well as modifying the time or frequency of reporting The Communication Center captures all current and historical data pertaining to the operation of the Telguard when it processes the automatic self test signal on to the central station This data contains current operational status C O S of the Telguard such as All OK AC fail condition low missing battery condition line fault condition or any combination of these as well as the current signal strength and mode of operation In addition the data also contains historical data for supervisory events that occurred since the last self test signal was transmitted This data includes the number of occurrences of AC fail conditions low battery conditions line fault conditions communications failure conditions and no cellular service conditions This self test data is available for review at any time by authorized personnel such as installers dealers central station operators or technical service personnel Methods used to review this data include Telular s Interactive Voice Response System IVR Telular s computer access Communication Center Intranet System or simply calling Telular Customer Service who can review the data using the Back Office program 2 5 1 Telguard Remote Query Capability Although Telguard has the ca
18. plug to N type adapter is included A5 4 PHYSICAL Size TG 200 300 12 0 H x 12 0 W x 3 5 D Shipping weight TG 200 300 16 Ibs with transformer only FCC Registration 204175 33648 Ringer equivalence 0 0B Operating Environment 10 0 C to 50 C 0 90 humidity non condensing A5 5 WARRANTY Telular will repair or replace our option inoperative units for up to two years from date of shipment Excludes damage due to lightning or installer error Unauthorized modifications void this warranty Not responsible for incidental or consequential damages Liability limited to price of unit This is the exclusive warranty and no other warranties will be honored whether expressed or implied 56018803 Page 39 2000 Telular Corporation A6 0 Parts List Basic Hardware Model TG 200 Model TG 200 meets the requirements for Household Burglary Household Fire and Commercial Fire installations TG 200 has a standard metal enclosure keylock and magnetic mount antenna with 12ft cable TG 200 is UL Listed for the following C1 UL Household Burglary C UL Household Fire C UL Household Burg Fire Combination Cj UL Commercial Fire Model TG 300 Model TG 300 meets the requirements for all Household Burglary Commercial Burglary Household Fire and Commercial Fire installations TG 300 has an attack resistant enclosure keylock tamper switch and a magnetic mount antenna with 12ft cable Model TG 300 is UL Listed
19. signal strength within 5 seconds and should the jumper be inadvertently left IN the Telguard will revert to normal display operation after 10 minutes The signal strength is read from bottom to top using the four sequential LEDs located on the top right side of the printed circuit board with the Radio TX LED 1 and the AC POWER LED 4 RSSI Value LED s Lighted RF dBm NO SVC LED 1 on LED 2 4 off lt 116 dBm 0 LED 1 on LED 2 4 off lt 111 dBm 1 LED 1 on LED 2 slow flash gt 110 dBm LED 3 4 off 2 LED 1 2 on LED 3 4 off 2 100 dBm 3 LED 1 2 LED 3 slow flash 2 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off 2 80 dBm 5 LED 1 3 on LED 4 slow flash gt 70 dBm 6 LED 1 4 2 60 dBm Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power 56018803 Page 5 2000 Telular Corporation 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS The Telguard will not operate until the unit is activated from the Communication Center There are no radio NAM programming requirements since the radios have been preprogrammed at the factory However certain Telguard operating parameters may need to be changed from the factory default programming by the installer during installation in order to have the Communication Center process alarm signals to the central station These are setup parameters and are used to tell the Communicat
20. switch back to Telco when Conditions restored remove LFC condition NSC No Service Yes If Selected None Continue to validate signal strength Condition Low Signal STC flashes 4 remove NSC when signal returns Strength times RFC Radio Failure to Yes If Selected None Switch back to Telco so that C C can Communicate due to STC flashes 5 communicate directly with Central No Link Request times Station ACK OR RFC2 No Link Termination ACK DTF Dial Tone Failure Yes Yes Yes Internal 50V supply circuit failure STC flashes 6 Return unit for repair on RMA times MP Missing Yes Yes None Telguard will not function until Programming STC on operating parameters are programmed parameters steady and unit receives activation ping from Communication Center Telguard remains in Telco only mode CF Catastrophic None Yes None Telguard not working Remains in Failure Telco only mode CFC C C communication failure over None None Yes Switch to Radio transmit alarm via good Telco line Alarm data radio switch back to Telco Automatic Self Test Communication Yes None Yes Send Self test information to central Center Activated Radio TX Self test station via Communication Center When return to ready state transmitting Telguard Remote Query Yes None Yes Send Status data to Communication Communication Center Activated by Radio TX Status data Center for review by IVR or Intranet IVR Intranet or Customer Service When tra
21. that the STC LED flashes 3 times in 30 60 seconds and the C C transmits the STC trouble code over radio to the central station indicating the incoming telco line is disconnected Reconnect J J cable and check to see that the STC LED goes off in 30 60 seconds indicating telco line restoral If the C C is programmed for transmitting restorals another transmission will be sent to the central station over Telco after the 30 60 second delay e No Service Condition NSC Disconnect the antenna from the Telguard Check to see that the STC LED flashes 4 times in 30 60 seconds and the C C transmits the STC trouble code over the telco line indicating loss of RF signal strength Reconnect the antenna and check to see that the STC LED goes off in 30 60 seconds indicating RF signal strength restoral If the C C is programmed for transmitting restorals another transmission will be sent to the central station over Telco after the 30 60 second delay Note The Received Signal Strength RSSI must be less than 114 dBm in order to cause a NSC condition If the Telguard is located in a high signal strength area close to a cellular tower it is possible for the signal strength to be greater than 114 dBm even with the antenna disconnected e AC Fail Condition ACFC Disconnect the 40VA AC transformer and check to see that the AC POWER LED goes out and the STC LED flashes once indicating that AC power is missing Reconnect the AC transformer and check to see th
22. Appendix A3 5 1 TG2 ULE VSD 56018803 Page 35 2000 Telular Corporation Telco Primary Radio Secondary Telguard switches communication paths PRIMARY INCOMING TELCO _ RJ31X PREMISE PHONES t b TELGUARD TRANSCEIVER TO DIGITAL DIALER TO TELCO RJ31X STC COM 7 1 BLANK PIN BATTERY 12V BATTERY STC N O 243 EARTH GROUND ie AC 16 5V 40VA AC 16 5V 40VA Page 36 T ILA Transformer REMOTE ANTENNA 16 5 VAC 40 VA TELCO DIALER HOST C C ZONE TRIP INPUT i v INITIATION CIRCUITS See Appendix A3 5 1 TG2 ULF VSD 2000 Telular Corporation 56018803 A3 5 NOTES TO INSTALLATION WIRING REQUIREMENTS ON APPENDIX A3 4 Must use Telguard Model TG 200 or Model TG 300 for Commercial Fire or Residential Fire applications A Allcables between the host fire alarm control communicator and the Telguard must be enclosed in rigid conduit and Host fire alarm C C and Telguard must be within 3 feet of each other B Must be Listed fire alarm central station control or Listed combination fire burglar alarm control unit with two line integral or Listed remote DACT installed according to manufacturer s instructions C Antenna must be installed indoors in an area concealed from field of vision D Installations using conduit
23. CoMPLETE POWER SUPERVISION Telguard monitors its backup battery as well as its AC power source and reports low or missing power conditions from either Telguard s integrated control and power module protected by a 3 amp 3AG fuse incorporates battery charger circuitry that is jumper selectable for high or low battery capacities The high battery capacity selection is used for 12V 7Ah or 12V 21Ah batteries 2 4 1 Low Missing Battery Condition LBC The Telguard checks the backup battery voltage on initial power up and every minute thereafter Additionally a battery voltage test is performed by the Telguard every 24 hours while operating on AC power in order to measure the loaded battery voltage Battery charging voltage is lowered to 10 0 volts and the Telguard is forced to operate entirely from the battery supply If the battery voltage is less than 11 6 volts a LBC is declared whereby STC LED blinks twice sec ON sec OFF 12 sec ON 12 OFF every 5 seconds and the STC relay trips When the battery voltage increases to 12 1 volts the STC LED and STC relay restore 2 4 2 AC Failure Condition ACFC AC failure condition ACFC occurs when AC power is lost or less than 102 VAC for 6 continuous hours The AC Power LED goes out immediately the STC LED blinks once and the STC trip output is activated after 6 hours When AC power returns too normal 2106 VAC for 60 seconds the AC Power LED turns on immediately and the STC trip output restore
24. Dealer number Installer number and the unit s Serial number or Confirmation number Select a Customer Code Financial B1 Banks B2 Credit Unions B3 Other Financial Locations B4 Check Cashing Locations B5 ATMs Business Facilities C1 Office Locations C2 Manufacturing Industrial C3 Utilities Cable Sites C4 Warehouse Storage Other Facilities D1 Fleet Distribution Hubs D2 Medial Research Labs D3 Schools D4 Other Facilities Miscellaneous Entertainment Museums Parks F1 Restaurants HI Residential Private Homes Government Federal Military Locations G2 State Locations G3 Local County Locations G4 Other Government Locations Retail General RI Drug Pharmacies R2 Supermarket Convenient Stores R4 Department Chain Stores Malls Retail Specialty R3 Office Equipment Stores R3A Jewelry Stores R5 Home Related Stores R6 Other Retail Stores R7 Electronic Cellular Entertainment R8 Pawn Shops R9 Clothing Shoe Stores 01 No Category Fit Select a Monthly Rate Plan Monthly Test Please enter Day that test is scheduled F n Select Month This rate plan includes 1 automatic self test to allow for 11028 monthly testing of the Telguard unit over the cellular Lj network This plan also includes 2 free monthly alarm signals Weekly Test Please enter Day that test is scheduled Day oF Select Week This rate plan includes 5 automatic self tests to allow for weekly testing of the
25. Failure to receive Link Request Ack after 3 attempts OR RFC2 Failure to receive Link Termination Ack after 2 attempts Loss of Telguard Dial Tone Voltage DTF due to Improper dial tone voltage lt 35 VDC Telguard Battery negative terminal Provides 24 to 72 hour battery stand by for Telguard depending on battery capacity provided Telguard Telguard Battery backup battery positive terminal 120 VAC 60Hz unswitched circuit AC power input 16 5 VAC 40 VA Provides primary operational power to Telguard and battery charging circuit Terminal Connects Status LED Strip Pin Definition To Function Reference When fault condition occurs AC Power LED OFF STC LED Flashes 1 time STC LED Flashes 2 times STC LED Flashes 3 times STC LED Flashes 4 times STC LED Flashes 5 times STC LED Flashes 6 times STC LED Flashes 2 times when battery is low or missing 5_ BLANK AC Power LED ON when AC is normal OR AC power LED OFF And STC LED Flashes 1 time when AC is low or missing 56018803 Page 24 2000 Telular Corporation A1 4 LED MODES AND FUNCTIONS As shown below J5 is a two pin jumper used to select the LED Mode Refer to the LED Function Tables for a description of each LED in Normal Operating Mode and Received Signal Strength Mode LED Mode Selection pom OFF OFF NORMAL MODE ON VIEW RSSI MODE OR ENTER PROGRAMMING MODE LED Function Table Nor
26. LOC VALUE VALUE 32 Cellular System A or B 2 1 System 2 System B 33 C C Reporting Format 8 1 4 x 2 Pulse 40 PPS 2300 Ack Double Round Non Extended 2 4 x 2 Pulse 20 PPS 2300 Ack Double Round Non Extended 3 4 x 2 Pulse 20 PPS 1400 Ack Double Round Non Extended 4 3 x 1 Pulse 40 PPS 2300 Ack Double Round Non Extended 5 3 x 1 Pulse 20 PPS 2300 Ack Double Round Non Extended 6 3 x 1 Pulse 10 PPS 1400 Ack Double Round Non Extended 7 Not Used 8 Contact ID Ademco 1400 2300 Ack 51 STC Trip Output Reporting 31 Enter the SUM TOTAL of the events that you wish to trip the STC relay by ADDING the corresponding values 01 02 08 16 27 Note that a LFC will not trip the STC relay Program 31 27 04 for all supervised features to trip the STC relay 00 STC Trip Input Not Used 01 AC Failure 04 LFC 16 RFC 02 Low Battery 08 NSC 52 STC Trip Delay for LFC and NSC 2 1 30 Seconds 2 60 Seconds 61 CFC Number of Attempts 2 0 Disabled 2 4 Attempts 1 2 Attempts 3 8 Attempts 62 CFC Between Events 1 1 30 Seconds 2 60 Seconds 67 Standby Battery Size 4 4 7 Amp Hour standard lead acid battery 5 21 Amp Hour 99 Factory Default Values 12345 Returns EEPROM to original factory settings 56018803 Page 12 2000 Telular Corporation 5 2 6 Setup amp Programming When the Telguard is received from the factory and is powered up for the first time it is immediately ready for activation after a 10 second
27. N CONNECT 0 2 20000000000000000000000000 00 00000043000 32 A3 3 NOTES TO INSTALLATION WIRING REQUIREMENTS ON APPENDICES A3 1 AND 2 33 A3 3 1 Supervisory Requirements for Listed Burglary Configurations eee 34 A3 4 UL864 NFPA FIRE ALARM CENTRAL STATION 5 35 A3 5 NOTES INSTALLATION WIRING REQUIREMENTS ON APPENDIX 3 4 2 2022 000 00 37 A3 5 1 Supervisory Requirements for Listed Fire Configurations eese nne 37 A4 0 UL INSTALLATION REQUIREMENTS SUMMARY 4 38 A5 0 DETAILED 8 39 5 1 DIALER TO INTERFACE enne enne 39 5 2 POWER n E 39 A53 RADIO oet hes a ea d REC or Era RAE sie RACE ta A Rad a c Be al ti iat ME ace A aaa 39 5 4 PHYSICAL 39 5 5 WARRANTY ME 39 56018803 Page vi 2000 Telular Corporation A6 0 PARTSLIST INDEX 56018803 Page vii 2000 Telular Corporation 1 0 GENERAL DESCRIPTION AND OPERATION The Telguard is a cellular radio alarm transmi
28. NG THE STC LED 3 flashes for LFC See Appendix A1 4 AC POWER m SIGNAL SYSTEM TROUBLE B STRENGTH LEDS TELGUARD OPERATION MODE D RADIO TX LED MODE SELECT OUT NORMAL IN RSSI TRANSCEIVER TELCO DIALER BATTERY 12V BATTERY BLANK PIN STC N O AC 16 5V 40VA STC COM 4 pac 16 5V 40 pepee mmo FUSE 3A 3AG Wy VW 24 HOUR ZONE INPUT 01 24 HOUR ZONE COMMON STC relay maximum contact rating 1A 30VDC HOST C C Note AC terminals 6 and 7 are power limited PROGRAM ZONE SHORTED FOR SYSTEM TROUBLE TG2 Step 04 VSD 5 4 1 Be sure the Telguard is the first device on incoming phone line The Telguard monitors voltage on the incoming phone line to decide when to switch transmission paths This requires that the Telguard must be the first device on the telco line 1f not a line fault condition will be created we call this a phantom trip each time the improperly connected device goes off hook This happens because the Telguard s line fault monitor detects the parallel taps to the street side of the RJ31X A phantom trip causes the Telguard to switch to cellular and if the STC trip out is connected and programmed to trip the C C the C C will call the central station over the cellular network to report the Line Fault phantom trip The result is a phone line trouble report alth
29. OGRAMMING 8 1 4 1 1 eese een 28 22 TELGUARD COMMUNICATION 8 0 1 816 6616 6 eee ee 29 23 COMPATIBLE CONTROL 8 1 1 8 6166666 6666 6 1 6 66 6 1 1 29 A24 COMPATIBLE 5 5 5 29 A255 ACTIVATION FORM crsssccsssccsocscosssocscocssocssocssocscacssocscosssocssasssacdsosssocseasssacdsosscacscasssacdsocssecseasssacdsosseassees 30 A3 0 COMPLIANCE FOR UL LISTED 8 4 2 4 31 A3 1 UL GRADE A CENTRAL STATION SERVICE sccccccssecccceeeccccuseccccusecsscuseceseueeccseuceceseuuecseeuceceseueecessaeceees 31 A3 2 UL GRADE A POLICE STATION CONNECT 32 A3 3 NOTES INSTALLATION WIRING REQUIREMENTS ON APPENDICES A3 1 AND 2 33 A3 3 1 Supervisory Requirements for Listed Burglary Configurations eee 34 4 UL864 NFPA FIRE ALARM CENTRAL STATION SERVICE 00040 35 A3 5 NOTES TO INSTALLATION WIRING REQUIREMENTS ON APPENDIX 3 4 2 200 000000
30. TELGUARD Cellular Alarm Transmission System Using Microburst Control Channel Technology MODELS TG 200 TG 300 INSTALLATION AND OPERATING INSTRUCTIONS COMPANY CONFIDENTIAL For use by TELGUARD customers only Distribution to others strictly prohibited eee TELULAR 9 CORPORATION Corporate Headquarters 647 North Lakeview Parkway Vernon Hills Illinois 60061 847 247 9400 Fax 847 247 0021 May 24 2000 TELGUARD is a registered trademark of Telular Corporation Products are protected under one or more of the following U S patents 4 658 096 4 737 975 4 775 997 4 868 519 4 922 517 2000 Telular Corporation 56018803 2000 Telular Corporation FOREWORD A word about the significance of our UL Listings These UL Listings allow the Telguard models to meet certain requirements of insurance companies fire marshals building inspectors and other regulatory authorities in burglary and fire alarm service as follows 1 In Burglary Alarm Service When used in conjunction with a Listed central station burglary alarm control unit with integral or Listed DACT that is connected to a Listed Grade A bell and bell housing the combined control communicator and Telguard TG 300 is suitable for Grade A central station service This is one grade higher than a Listed control communicator can obtain on its own without some type of external line supervision such as is involved in UL AA service A UL Grade A Listing is avai
31. Telguard unit over the cellular network This plan also includes 2 free monthly alarm signals Ly Mon to Sun Daily Test This rate plan includes 31 automatic self tests to allow for daily testing of the Telguard unit over the cellular network This plan also includes 2 free monthly alarm signals Select Ly Hi Volume This rate plan is flexible to meet your self testing and alarm signaling needs Call a Telular Sales Representative to create a rate plan that works for you Select Ly 56018803 Page 30 2000 Telular Corporation A3 0 Compliance for UL Listed Installations A3 1 UL GRADE A CENTRAL STATION SERVICE Installation and wiring requirements for UL commercial burglary and residential burglary usage to achieve UL Grade A Central Station Service using Telguard model TG 300 Refer to Appendix A3 3 for NOTE xplanations If installing for UL Bank Safe and Vault Service refer to additional requirements in Appendix A3 3 Note J Telco Primary Radio Secondary Grade A INCOMING TELCO PREMISE FE PHONES TELGUARD TRANSCEIVER TO DIGITAL DIALER BLANK BATTERY 12V BATTERY TO TELCO RJ31X STC N O STC COM 3 0 L 16 5V 40VA 213 AC 16 5V 40VA ATTACK CHASSIS SEE NOTE H gt 79 m 2 o e ls el le 11
32. ack 1 Gray 4 Red R Ring 5 Green T Tip 8 Brown TI Connects C C digital dialer input output through unit J2 Digital Dialer C C Digital input output of 1 Gray 4 Red R Ring Dialer J4 Radio Interface host C C 5 Green T Tip 8 Brown TI 1 2 3 4 5 6 7 8 12 DC supply input Service available flag Primary Ground Reserved Control serial data RX Reserved Control serial data TX Pulse Input Rx signal strength indication Pulse Ground Auxiliary input A Auxiliary input B Auxiliary output A Auxiliary output B STC LED Flash 4 times for NSC or Flash 5 times for RFC when Radio is unable to communicate Or Radio Tx LED Fast Flash when microprocessor is communicating with radio and 1 sec Flash when Radio is transmitting over the cellular network 56018803 Page 23 2000 Telular Corporation A1 3 TERMINAL STRIP PIN ASSIGNMENTS 24 hour trip Enables transmission of programmed supervisory trouble code Supervisory Relay Trip output for zone input on programmable trouble host C C conditions N O e AC Power Fail ACFC AC failure detected at 102 VAC Low Missing Battery Condition LBC due to Low Battery detected at 11 6 VDC Line Fault Condition LFC due to Improper Telco voltage LFC 18 VDC No Service Condition NSC due to Received Signal Strength 114 dBm Radio Communications Failure RFC due to RFCI
33. are not a problem for installers Fraud and cloning problems are eliminated since all transmissions occur over the cellular control channels in packet type data format and never over any voice channels In a typical alarm installation Telguard is installed in the same area as the host alarm system The incoming telco line is connected from the RJ31X to Telguard and then to the host control communicator s digital dialer in the normal fashion A programmable supervisory trip STC output is available for connection to the host control communicator s trip zone input terminals in order to provide Telguard trouble signal to the Additionally automatic self test and status on demand report signals are transmitted exclusively over the cellular network to the Communication Center All models are capable of transmitting an automatic self test signal to the central station on a daily weekly or monthly schedule Telguard has its own internal power supply battery charger All telco line and cellular monitoring switching and supervisory functions are built in no extra modules are required All Telguard models come with a special Microburst compatible 3 watt cellular transceiver without handset antenna interface with integrated control and power module connecting cable and plug in transformer The installer to provide backup times that range from twenty four to seventy two hours must supply a rechargeable 12V battery 7 0AH or 21 0AH Model TG 200
34. at the AC POWER LED goes on and the STC LED goes off indicating that AC power has been restored No transmissions will be sent to the central station The AC power must be off continuously for 6 hours before the STC relay causes the C C to send a trouble code If the AC power is restored for 60 seconds or more then the 6 hour timer restarts MOVE ON When you are sure that the Telguard is monitoring the telco path and cellular path correctly and the C C is correctly reporting the STC supervisory trip output move on to Step 5 56018803 Page 20 2000 Telular Corporation 5 5 STEP 5 COMPLETE THE TELGUARD INSTALLATION Last step is to handle loose ends 5 5 1 Check Settings Check the jumper settings of J5 LED mode out normal and J7 battery capacity selection 5 5 2 Permanently Mount and Properly Ground the Telguard Chassis Attach earth ground to the green grounding screw located on lower left hand corner of printed circuit board assembly and permanently mount the Telguard chassis A1 0 APPENDICES 11 REPRE 22 12 JACK AND PIN lt 5 22 A1 3 TERMINAL STRIP PIN 55 56 24 1 4 MODES AND FUNCTIONS 5595 tee b ERES EXE 25 1 5 JUMPER 3 26 A2 0 OPERATIONAL QUICK REFERENCE TABLE ccccccsssssssssscccccccccccccccccccccccccccccssscccsccsccssscees 27 21 SETUP PR
35. ation The following data must be entered into the Telular Communication Center computers prior to activation on the cellular network Telguard Serial Number C C Account Number C C Reporting Format Primary C C Phone Number Secondary C C Phone Number Central Station Information Name of Central Station Contact Name Dealer Company Name Contact Phone Dealer Account Number Contact Name Telguard Automatic Self Test Most rate plans include options for a Telguard Automatic Self Test Contact Phone signal to be sent to your Central Station This test signal verifies the integrity of the DataBurst system to your central station and logs status Installer Information In order to activate the Telguard DataBurst from the toll free IVR your installer must be registered under your Dealer Account Installer Name information for that system on the Telular Communication Center Please select the Test Code which is transmitted to your central station and the time of day the Test signal should be transmitted The frequency of the Automatic Self Test is selected when you choose a Cellular Service Rate Plan Monthly Test Weekly Test or Daily Test Telguard Automatic Self Test Code Installer Number Telguard Automatic Self Test Time NOTE When activating the Telguard DataBurst unit using the Interactive Voice Recognition IVR system you will be required to enter your
36. c 16 5V 40 AZ 44444 FUSE 3A 3AG EARTH GROUND HOST C C 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON STC relay maximum contact rating 1 30VDC Note AC terminals 6 and 7 are power limited TG2 Step 03 VSD 5 3 1 Connect C C to Telguard Jack 2 Unplug the modular jack of the C C to RJ31X cable not supplied from the RJ31X and plug it into J2 on the Telguard NOTE Since no RJ31X telco cable is connected to J1 at this point in the installation the Telguard is detecting a telco line fault condition LFC The Telguard is forced to switch transmission paths from telco to cellular causing all C C alarm signals to be transmitted over the cellular radio network during testing in this step 56018803 Page 16 2000 Telular Corporation 5 3 2 Verify Alarm Signal Transmissions over Cellular Trip several alarms on the C C and verify that the central station received them by calling the central station operator Use a lineman s buttset in MONITOR MODE and connected to Telguard s T and R test pins to listen to communications between the C C and Telguard The Radio TX LED flashes quickly when the Telguard microprocessor is communicating with the radio and provides a long flash approximately 1 second when the radio is in communication with the cellular network If you are having problems getting reliable alarm signal transmissions additional adjustments may be necessary e Recheck signal stre
37. can occur a Dealer number b Tech number c Telguard Serial Number Or Confirmation Number if the Serial Number has not been previously submitted on the Activation Form d New Telguard programming reprogramming or Requesting Status Report Select the programming menu After you have programmed the Telguard entered the correct Dealer Tech Telguard Serial number or Confirmation Number and selected yes for new install or reprogram on the menu a radio activation ping will be generated from the Communication Center to the Telguard This activates the Telguard and allows the Telguard to communicate over the cellular network A successful ping causes the red STC LED to turn off Additionally if the Telguard is programmed to monitor LFC then the STC LED will begin to flash 3 times indicating a telco line fault condition since there is no telco line connected to J1 at this time Also the yellow Mode LED will turn on and if AC power is connected the green AC power LED will turn on Now combined with other data previously submitted with the activation information such as automatic self test data the communication center is able to process alarm signals from the host C C to the alarm monitoring station Note to Installers The Telguard must be powered up with antenna connected in order to receive the activation ping Also the Telular IVR system will allow you to enter a TEST menu to access the Telguard s operational history e
38. conduit only required for commercial fire applications 1 Mount a Listed pull box e g Notifier Integrated System Model NISCAB 4 as close to the Telguard as possible The pull box dimensions should not be less than 8 W x 8 H x 6 D 2 Interconnect the pull box and Telguard with conduit and wire the Listed transformer e g Revere P N RT 1640 to the Telguard in accordance with local wiring codes 3 Plug the transformer into the 120 VAC receptacle and secure the transformer Secure the pull box cover 5 AC power cable between the pull box housing and Telguard and between the host fire alarm control communicator must be enclosed in rigid conduit B E Direct Telco line connection required No PBX A3 5 1 Supervisory Requirements for Listed Fire Configurations Listed Telguard Supervisory Telguard Programming Host C C Programming Fire Configuration Trip Output Supervised Setup Transmission Local Condition Requirement to Central Annunciation Station LBC Enabled 5 Optional Telco Primary LFC Enabled with 30 Yes Radio Secondary or 60 sec delay NSC Enabled with 30 Yes UL864 NFPA Fire or 60 sec delay Alarm Central AC Failure Enabled Yes Station Service RFC 4 Attempts 5 Yes Telguard CFC 4 Attempts Yes switches DTF None 5 Yes Self Test Monthly Yes Trips must be 24 hour initiating circuits Use trouble code with restoral Must activate a trouble buzzer in the host C C
39. d and place the unit down temporarily in that spot Do not mount it permanently now since it may need to be moved to receive a better cellular radio signal or a remote high gain antenna may be necessary 56018803 Page 10 2000 Telular Corporation 5 2 2 Connect Backup Battery and AC Power Transformer To apply power on models TG 200 or TG 300 attach battery leads to terminals 3 and 4 noting polarity and set Jumper J7 for the proper battery capacity Use this default setting for Use this setting for 7 0Ah or 1 2Ah batteries 21 0Ah batteries Jumper across pins 1 amp 2 Jumper across pins 2 amp 3 1 1 210 210 J7 J7 Connect the Telguard AC power transformer to terminals 6 and 7 marked AC 16 5V 40VA using stranded copper insulated wire following wire gauge and length recommendations below Recommended Wire Size Length Not to Exceed 18 ga 20 ft 16 ga 40 ft 14 ga 60 ft 5 2 3 Decide on a STC Trip Output Strategy The Telguard provides the host C C with one supervisory trip output for reporting a Telguard system trouble code to the central station The supervisory trip output terminals 1 amp 2 N O is programmable via a touch tone telephone or buttset to suit various installation requirements The programming options for this supervisory trip output can be any combination of the following except Always off Always Off Disables all relay supervisory functions with relay i
40. ed into the unit cellular service is activated and Telguard has adequate cellular signal strength This is the most important step in the installation since the programming parameters contain all the necessary information for successful communications and good signal strength insures performance reliability INCOMING TELCO Y RJ31X pm SEE APPENDICES A1 1 THROUGH A1 4 FOR PREMISE EEE DETAILS ON JACK AND PIN ASSIGNMENTS poss ANTENNA TERMINAL STRIP JUMPER AND STATUS LEDS STATUS LEDS See Appendix A1 3 AC POWER SIGNAL SYSTEM TROUBLE B TELGUARD OPERATION MODE D TO PROGRAM UNIT RADIO TX Bi USE BUTTSET CONNECTED TO T AND R STRENGTH LEDS TEST PINS OR USE TOUCHTONE TELEPHONE PLUGGED DIRECTLY INTO J2 LED MODE SELECT TRANSCEIVER e OUT NORMAL IN RSSI J5 J7 gt 1 e LOW AMP CHARGE 1 2Ah 2 AMP CHARGE 3 HIGH AMP CHARGE 4 0Ah 7 0Ah or 21 0Ah TELCO DIALER BATTERY il T BLANK PIN BATTERY STC N O AC 16 5V 40VA STC COM pac 16 5V 40 HOST CIE 2806 FUSE 3A 3AG EARTH GROUND 24 HOUR ZONE INPUT STC relay maximum contact rating 1A 30VDC 2 24 HOUR ZONE COMMON Note AC terminals 6 and 7 are power limited TG2 Step 02 VSD 5 2 1 Locate Unit Pick a spot next to the C C where you think the Telguard will be mounte
41. egin in Section 5 0 2 1 OPERATING MODE The Telguard is a cellular radio packet transmission device that is installed at the protected premises to provide alarm transmission integrity for security systems It is used to provide a backup transmission path cellular for control communicators C Cs in case the primary transmission path telco is not available 56018803 Page 1 2000 Telular Corporation If the telco line is cut or the C C is unable to communicate with the central station receiver due to busy telephone line circuits then Telguard transmits the alarm message over the cellular network 2 2 C C COMPATIBLE COMMUNICATION FORMATS The Telguard reads the C C s alarm messages and converts the C C s digital data format into Microburst packet data protocol for transmission over the cellular radio network In order for the C C to be compatible with the Telguard the C C must be programmed to transmit alarm messages to the central station using one of the following non extended formats e 3 1 pulse 10 Double Round 1400Hz ack e 3 1 pulse 20pps Double Round 2300Hz ack e 3 1 pulse 40pps Double Round 2300Hz ack 4 2 pulse 20pps Double Round 1400Hz ack e 442 pulse 20pps Double Round 2300Hz ack e 442 pulse 40pps Double Round 2300Hz ack e Ademco Contact ID Hexadecimal account numbers 001 FFF or 0001 FFFF can be used with 3 1 or 4 2 formats but Contact ID requires a four digit account number using digits 0 9 0001
42. elular These come in 35 foot Telular PIN MMA 35M and 50 foot lengths Telular P N 50 and include another antenna with the necessary connectors It is not possible to splice cable to the existing antenna in the field The extension cable is a special low loss type 56018803 Page 14 2000 Telular Corporation High Gain Antennas Directional High Gain Antennas HGA s are also available from Telular These boost signal strength 9 dB gain by concentrating power in a single direction toward the nearest cellular tower HGA s come with 35 feet Telular P N HGA 35M or 50 feet Telular P N HGA 50M of cable NOTE After determining the best signal strength location for the antenna set the RSSI jumper J5 OUT to return to normal operating mode If the RSSI jumper is inadvertently left IN Telguard will automatically cancel the RSSI LED mode after 10 minutes and return the LEDs to normal operation During the 10 minute interval Telguard will still operate normally 5 2 9 Request Telguard Activation PING from Telular s IVR When you are ready to install and test the Telguard call Telular s IVR Interactive Voice Response number 1 888 TELULAR 1 888 835 8527 The automated system will ask you for the following information All information must be supplied correctly Reminder The Activation form must be faxed to the Telular Communication Center fax 678 945 1651 and entered into the database before this step
43. erating under 4 0 INSTALLATION SUMMARY There are five steps in installing Telguard properly IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED These five steps are summarized below and then explained in detail in the remainder of this manual 56018803 Page 7 2000 Telular Corporation 4 1 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION First make sure you can transmit alarm signals from the C C host to the central monitoring station over the telco line without any connection to Telguard 4 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY Next you will be confirming that Telguard s programming parameters are correctly entered into the unit and cellular service is activated This is the most important step in the installation since the programming parameters contain all the necessary information for successful communications Also you will confirm that Telguard has adequate cellular signal strength 4 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK Next you will be connecting the C C s digital dialer output to Telguard and verifying that alarm signals can be reliably sent through Telguard over cellular to the central station digital receiver The incoming Telco line is not connected to Telguard during this step 4 4 CONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT Once alarms are being successfully transmitted over cellular by the C C you will be ready
44. g The Telguard default setup is pre programmed at the factory Default setup values are listed in Section 5 2 5 Telguard Programming Data Sheet and highlighted in bold type Setup parameters are stored in non volatile memory and retain their settings when power is removed from the unit Review the default settings and record on the data sheet all changes that you make Typically the only critical programming entries are Memory Location Field 32 Cellular System A or B 327 Enter the 1 digit C C Reporting Format Note The Cellular carrier is factory defaulted to the B carrier If the cellular carrier in your area providing Microburst service is an A carrier then memory location 32 must be reprogrammed to 1 Refer to the following Telguard Programming Data Sheet location 32 Note The C C Reporting Format is already factory defaulted to Ademco Contact ID Refer to Telguard Programming Data Sheet location 33 5 2 5 Complete the Telguard Programming Data Sheet Fill out the following Telguard Programming Data Sheet The completed data sheet enables you to properly install and test the Telguard as well as provide a valuable aid to future troubleshooting if it becomes necessary Detach and retain this data sheet in your customer account file for future reference Customer Name Dealer No Telguard Serial No Installation Location Date Installed Installed By MEM FIELD DEFAULT NEW PROGRAM SETTING
45. g number of occurrences of ACFC LBC LFC and NSC since the last self test transmission to the communication center Only the Dealer number Tech number and serial number are required to enter the TEST menu if the unit has already been activated This feature 1s extremely helpful when troubleshooting intermittent problems such as NSC or LFC MOVE ON Once you have completed the Telguard Programming Data Sheet confirmed Telguard programming received the activation ping from the Communication Center and have good signal strength move on to Step 3 56018803 Page 15 2000 Telular Corporation 5 3 STEP 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK Confirm that the Telguard enables the host C C to transmit alarm signals over the cellular radio network In checking this do not connect the incoming telco line to the Telguard or connect the supervisory trip output STC to the C C zone input INCOMING TELCO SEE APPENDICES A1 1 THROUGH A1 4 FOR PREMISE 8 DETAILS ON JACK AND PIN ASSIGNMENTS PHONES ANTENNA TERMINAL STRIP JUMPER AND STATUS LEDS STATUS LEDS See Appendix A1 3 AC POWER SIGNAL STRENGTH SYSTEM TROUBLE m TELGUARD OPERATION MODE O LEDS RADIO TX LED MODE SELECT TRANSCEIVER OUT NORMAL IN RSSI TELCO DIALER 4 BATTERY 12V BATTERY BLANK PIN STC N O AC 16 5V 40VA STC COM pa
46. he Telguard Antenna Magnetic mount 3dB gain antenna with 12ft cable for TG 200 or TG 300 3 foot modular plug to plug cord for connecting Telguard to RJ31X jack Telguard Installation and Operating Instructions Manual P N 56018802 Account Activation and Programming form documenting the unit s electronic serial number cellular telephone number etc NOTE Backup batteries are not supplied with any models You must source backup batteries separately The TG 200 and TG 300 have flying leads with terminals for convenient plug in connections to the larger capacity batteries 5 All Telguard Models Approx Standby 12V Battery Manufacturer model Time Capacity TG 200 TG 300 35 Hours 7 0 Ah Technacell EP 1270 72 Hours 21 0 Ah 3 ea 7 0 Ah Technacell EP 1270 3 You must also have certain installation test tools e standard telephone or lineman s buttset is required at the job site for use in programming the unit 9 Optimal signal strength is determined by placing the unit where the most LEDs up to four are lighted when using Telguard s on board Signal Strength Indicator feature so that the unit can be easily placed during installation where signal strength is greatest NOTE Your unit may be subject to airtime charges for unintended use Telular offers several cellular service rate plans Check the Activation and Programming form that was shipped with your unit or call us to determine what rate plan each unit is op
47. ion Center how to encode alarm messages to the appropriate alarm monitoring station Included in the setup parameters are the C C reporting format and cellular operating system A or Also included are the STC supervisory trip input settings CFC settings NFC LFC trip delay time and standby battery size If operating parameters are not uploaded to the Communication Center a missing parameters MP condition exists and the Telguard will not operate When an MP condition exists the Telguard causes the STC LED to light and the STC System Trouble trip output to occur If default programming is correct or operating parameters are re programmed into the Telguard the installer calls the Telular IVR and follows the activation procedure to request an activation ping The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC condition and allowing the Telguard to operate over the cellular radio network The programmed parameters are transmitted automatically to the TCC when the Telguard is activated The installer must perform any changes to the Telguard programming data since the Communication Center cannot download data to the unit 2 9 UL LISTINGS BY MODEL There is a Telguard model designed to meet UL requirements for virtually any residential and commercial burglary fire installation All models contain the same circuitry and perform the same functions The difference between models is simply the type of enclo
48. ion tells the Telguard how to digitally encode alarm messages from the C C to the central station over the cellular network control channels 124 2 Pulse 40 PPS 2300 Ack Double Round Non Extended 2 4 2 Pulse 20 PPS 2300 Ack Double Round Non Extended 3 4 2 Pulse 20 PPS 1400 Ack Double Round Non Extended 4 3 1 Pulse 40 PPS 2300 Ack Double Round Non Extended 523 1 Pulse 20 PPS 2300 Ack Double Round Non Extended 6 3 1 Pulse 10 PPS 1400 Ack Double Round Non Extended 8 Contact ID Ademco Telguard has the capability to supervise proper operation of both power supplies AC amp DC and proper operation of both paths of communication Telco and Cellular to the central station Should a condition occur that prevents Telguard from operating properly the condition if programmed will cause the supervisory trip output STC to trip the C C s 24 hour zone forcing the C C to communicate the Telguard System Trouble Condition to the central station Enter the Sum Total of STC events that you wish to report by adding the corresponding values Example 01 AC Failure 02 Low Battery 08 NSC 16 RFC 27 A failure of any individual or combination of these five programmable supervised conditions will cause the STC relay to trip Notice that since LFC is not selected a Telco line fault will not cause the STC relay to trip and therefore no STC trouble report will be sent to the central station by the C C 00 STC Relay Tr
49. ip Not Used 01 AC Failure 02 Low Battery 04 LFC 08 NSC 16 RFC The amount of time 30 or 60 seconds after a LFC or NSC fault condition occurs that the STC relay will trip This trip delay also applies to a LFC or NSC restoral The number of attempts that the C C will try to communicate with the central station over a good Telco line before Telguard switches the C C to the cellular path 0 Disabled 1 2 Attempts 2 4 Attempts 3 8 Attempts The amount of time that the C C is allowed to go off hook on hook then off hook again to qualify as a communications failure over Telco 1 30 Seconds 2 60 Seconds This information is provided as historical data for the Telguard database 0 No Battery Installed 3 4 Amp Hour 120 8 Amp Hour 4 7 Amp Hour 2 1 4 Amp Hour 5 21 Amp Hour 56018803 Page 28 2000 Telular Corporation A2 2 Telguard Communication Formats Telguard Standard Communication Formats FREQUENCY FREQUENCY FREQUENCY CODE FRANKLIN Double Round 23008 i00 RO 5 SIA Pi Double Round 1400Hz 190Hz OPPS 31 No 10 6 ADEMCO CONTACT ID DUAL TONE DTMF DTMF 4 2 1 3 2 3 NO 1400Hz 1400Hz 2300Hz FRANKLIN Double Round 2300Hz 1800Hz 0 2300Hz A2 3 Compatible Control Communicators For UL Listed Commercial Burglary and Fire and Residential Burglary and Fire Combination Listed C C Compatible Data Formats Model 1 D 3 4 5 6 8 Radionics Fran
50. k into normal service 2 7 DIAGNOSTIC AND STATUS LEDS Four LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system status These LEDs include an AC Power LED indicator that is green when AC power is normal and off when AC power is low or missing The red STC LED provides system trouble information for low missing AC power ACFC 1 flash low missing battery LBC 2 flashes telco line fault LFC 3 flashes no cellular service NSC 4 flashes radio communication failure RFC 5 flashes and loss of dial tone voltage DTF 6 flashes An Operating Mode LED indicates solid yellow for normal operating mode or slow flash for C C off hook when communicating over cellular A short 1 second solid green Radio TX LED indicates it is in a Microburst communication cycle Separately these LED s can be converted into a bar graph during installation to indicate radio signal strength by using a single jumper J5 to select normal LED mode off or signal strength mode on 2 7 1 LED Signal Strength Indication The Telguard provides the installer with an easy to use LED radio signal strength indicator RSSI for positioning the unit or remote antenna to obtain the strongest RF signal possible A signal strength reading can be obtained at any time there is power applied to the Telguard without affecting the operation of the unit When the RSSP jumper J5 is IN the Telguard displays the current received
51. klin SIA P3 Radionics Franklin SIA P1 Ademco UL LISTED 4 2 40 4 2 20pps 4 2 20 3 1 40 3 1 20 3 1 10 Ademco 2300Hz 2300Hz 1400Hz 2300Hz 2300Hz 1400Hz Contact ID DS7400Xi NAPCO_MA3000 A2 4 Compatible Receivers Receiver Compatible Data Formats Model 1 2 3 4 5 6 8 Radionics Franklin SIA P3 Radionics Franklin SIA P1 Ademco 4 2 40 4 2 20 4 2 20 3 1 40 3 1 20 3 1 10 Ademco 2300Hz 2300Hz 1400Hz 2300Hz 2300Hz 1400Hz Contact ID ACK ACK ACK ACK ACK ACK DTMF FBICP220 x x x x x x X __Radionies 6500 Xx x x x x x O Hoffman Silent Knight 9000 X x RK ae eS Ee ee SUR GARD DRL2A emer ed a Ademco 685 x x x xc ax 7 56018803 29 2000 Telular Corporation A2 5 Activation Form Subscriber Information This data is pertinent to the installation and location of the Telguard DataBurst system Subscriber Name Subscriber Address City ST Zip Contact Name Contact Phone Billing Information In order to activate Telguard DataBurst systems on the cellular network you must be a registered Telguard DataBurst Dealer Enter your Dealer information below If you are not registered as a dealer and would like more information contact Telular Sales at 800 229 2326 Telguard DataBurst Inform
52. lable in installations where the host Listed burglary alarm control communicator transmits through the TG 300 solely on cellular Cellular only No Telco Cellular primary Also where the control communicator is switched to transmit over cellular when it can not reach the central station over telco Cellular backup for Telco Telco primary Cellular secondary The specific UL Listings for the TG 300 with respect to burglary alarm service are Residential Burglary UL1023 Central Station Burglar Alarm Systems UL1610 Police Station Connected Alarm Systems UL365 and Digital Alarm Communicators UL1635 2 In Fire Alarm Service When used in conjunction with a Listed central station fire alarm control unit with a two telco line integral or Listed DACT the combined control communicator and Telguard TG 200 meet the requirements for commercial fire alarm usage under UL 864 and NFPA This enables the TG 200 to be the second phone line in commercial fire installations In UL NFPA Listed fire alarm installations the Listed two line fire alarm control communicator must always use telco as the primary transmission path switching to cellular only when and if it can not reach the central station over telco Also the TG 200 may be employed in residential fire UL985 applications Appendices A3 1 through A3 3 1 burglary alarm service and A3 4 through A3 5 1 fire alarm service show the installation configurations and the connections that m
53. mal Operating Mode J5 OUT LED Symbol Color Duty Cycle Indication AC POWER LED 4 Green Solid ON AC Power is good OFF AC Failure 102 VAC restores at 106 VAC 1 Flash System Trouble Condition Low Missing AC Power STC LED3 RED 2 Flashes System Trouble Condition Low Missing Battery Condition 3 Flashes System Trouble Condition LFC 4 Flashes System Trouble Condition NSC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF MODE LED 2 Yellow Solid ON Telguard operating in Mode 1 Fast Flash C C off hook to transmit signals over cellular Solid ON 1 sec Telguard in Microburst transmission Radio TX LED 1 Green Fast Flash Microprocessor communicating with Radio OFF No Activity Note One flash sec On and 5 second OFF In order to diagnose multiple problems on STC LED each condition will display for 5 seconds and then cycle to the next condition LED Function Table View RSSI Mode J5 IN RSSI Value LED s Lighted RF Signal dBm NO SVC LED 1 on 2 4 off lt 114dBm_ Lowest 0 LED 1 on 2 4 off lt 111dBm 1 LED 1 on 2 slow flash 2 110 dBm LED 3 4 off 2 LED 1 2 on LED 3 4 off gt 100 dBm 3 LED 1 2 ON 3 SLOW FLASH gt 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off gt 80 dBm 5 LED 1 3 on 4 slow flash gt 70 dBm 6
54. ming 5 tse eer e dd aa eer eee e entree tup edat e deed e Ron 12 5 2 5 Complete the Telguard Programming Data Sheet emana na nana emana 12 5 2 7 Connect Antenna and Temporarily Place Unit nenea nana ener 14 5 2 6 Measure Received Signal Strength RSSI for Best Antenna Placement eese 14 5 2 9 Request Telguard Activation PING from Telular s 15 53 STEP 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK eee eene 16 5 3 1 Connect C C to Telguard Jack 220 006 oaie ana tette teen do ae noua dea 16 5 3 2 Verify Alarm Signal Transmissions over Cellular eese nennen 17 5 4 STEP 4 CONNECT TELCO LINE AND SUPERVISORY TRIP 18 5 4 1 Be sure the Telguard is the first device on incoming phone line eee 18 5 4 2 Connect RJ31X to Telguard Jack 1 and Check 19 5 4 3 ConnectiS TC Trip Output side de re Leti eH eee gate 19 5 4 4 Check Telguard Supervisory Trip to 20 5 5 STEP 5 COMPLETE THE TELGUARD 5 21 5 5 1 Check Settings 21 5 5 2 Permanently Mount and Properly Ground the Tel guard Chassis eee 21 APPENDICES cca scie a 21 11 IWIRTNG DIAGRAM eve 22 12 JACK AND PIN ASSIGNMENTS 101 rhe ene
55. n N C condition b ACFC Trips 6 hours after loss of AC power Restores 60 seconds after AC power is restored c LBC Trips within 60 seconds on low battery condition Restores when battery voltage 2 12 1 vdc d LFC Trips 30 60 sec on Telco line fault condition Restores 30 60 seconds after Telco line restores e NSC Trips 30 60 sec on no service condition due to loss of RF signal strength Restores 30 60 seconds after RF signal strength is available f RFC Trips on radio failure to communicate with the Telular Communication Center due to either of the following 1 Failing to receive a Link Request acknowledgement from the Communication Center after 3 Link Request transmissions A Link Request transmission is generated each time the C C goes off hook to dial when the Telguard is in radio mode The Link Request acknowledgment from the Communication Center allows the Telguard to begin accepting and transmitting alarm data from the C C 2 Failing to receive a Link Termination acknowledgement from the Communication Center after 2 complete transmission retries A Link Termination acknowledgement is generated by the Communication Center only when all messages in an alarm transmission have been received successfully S Refer to Appendix A3 3 1 for UL supervisory requirements for Listed burglary configurations and Appendix A3 5 1 for Listed fire configurations 56018803 Page 11 2000 Telular Corporation 5 2 4 Default Programmin
56. ne 56018803 Page ii 2000 Telular Corporation may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total number of REN s contact the telephone company to determine the maximum of REN for the calling area If the Telguard Cellular Alarm Transmission System caused harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of the service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your rights to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in it s facilities equipment operation or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with the Telguard Cellular Alarm Transmission System please contact Telular Technical Service in the U S A for repair and or warranty information Telular Security Products TECHNICAL SERVICES DEPARTMENT 420 Thornton Road Suite 109 Lithia Springs GA 30122 Phone 800 229 2326 If the trouble is cau
57. ngth You need TWO LEDS ON SOLID AND THE THIRD LED FLASHING for adequate signal strength Also check antenna connector and make sure it is seated correctly Try resetting the Telguard by powering the unit down then back up again Call Telular Technical Service 800 229 2326 and request the Communication Center operator to check the Telguard programming configuration for proper operation on A carrier or B carrier and proper communications format The Telguard MUST be programmed to use the SAME FORMAT that the C C is using e g 3 1 4 2 etc to report alarm signals MOVE ON Once you have determined that the C C can reliably transmit alarm signals over the cellular network proceed to Step 4 56018803 Page 17 2000 Telular Corporation 5 4 STEP 4 CONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT Now you are ready to connect and test the incoming telco line and the supervisory trip output to the Also you must check to be sure that there are no other phone devices connected in front or in parallel of the RJ3IX BE SURE TELGUARD IS FIRST DEVICE ON INCOMING PHONE LINE TO PREVENT PHANTOM TRIPPING INCOMING TELCO em eS SEE APPENDICES A1 1 THROUGH A1 4 FOR PREMISE 2 DETAILS ON JACK AND PIN ASSIGNMENTS gt PHONES ANTENNA TERMINAL STRIP JUMPER AND STATUS LEDS UNPLUG AND REPLUG J J CABLE SUPPLIED AT J1 AND VERIFY THAT TELGUARD SWITCHES TO CELLULAR AND BACK TO TELCO BY WATCHI
58. nsassacnvess 6 2 9 1 Model LG 200 rir mu 6 2 9 2 Model KG iso 0 0 EE 6 3 0 REQUEST TELGUARD ACTIVATION FOR CELLULAR SERVICE FROM TELULAR 7 3 1 ate e e a ut ati Da due ca 7 4 0 INSTALLATION SUMMARY isiesscsiscecescsssesssssssecssccscessstccsesssccesesssscesesesccssessstcosessdcdesesssecesesesecesesssecesess 7 4 1 TRANSMIT C C ALARMS OVER THE TELCO 8 4 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY 8 4 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK 8 4 4 CONNECT TELCO LINE AND SUPERVISORY TRIP 8 4 5 COMPLETE THE INSTALLATION ee ee oe E er exe ae Exe Pe ace EN EX v tede Ee WR DR RE ERR DERE XT ER tex en d 8 5 0 INSTALLATION 8 5 2 2 522 5 2 25 8 5 6 8 966 660 606 60666 6 6666 66666666 666666666666 8 5 1 STEP 1 TRANSMIT C C ALARMS OVER THE TELCO 9 5 2 STEP 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY 00 004 0000 10 5 2 1 Locate Unito eciam AA aut aaa arat la uta d ae pk 10 56018803 Page v 2000 Telular Corporation 5 2 2 Connect Backup Battery and AC Power Transformer eese eene eren 11 5 2 3 Decide on a STC Trip Output Strategy cecene ana nana nana nn nana enma nana aaa ee 11 5 2 4 Default Program
59. nsmitting Telguard Enable and Configuration Yes None Configuration Data Telguard sends setup configuration to Upload Communication Center Radio TX Setup data the Communication Center and Activated When switches to READY state to begin transmitting operation Mode LED turns on and STC LED turns off Disable TX Communication Center Yes Yes Yes TX capability is disabled until further Activated Radio TX Status data notice Telguard can still receive When radio signals from Communication transmitting Center 56018803 Page 27 2000 Telular Corporation A2 1 Setup Programming Parameters Parameter Cellular System A or B Program Location 32 C C Reporting Format Program Location 33 STC Trip Output Reporting Program Location 51 STC Trip Output Delay for LFC and or NSC Program Location 52 CFC Number of Attempts Program Location 61 CFC Between Events Program Location 62 Standby Battery Size standard lead acid battery Program Location 67 Description The cellular network system through which the Telguard radio is authorized to place calls to the central station System B is the wireline system usually operated by the local telephone company and System A is the non wireline system usually operated by the telephone company s competitor 1 A 2 B This format must be the same format that the C C is programmed to use when communicating with the central station over Telco The programmed select
60. omplete each step in the proper order 5 0 INSTALLATION STEPS This five step installation approach 5 1 through 5 5 provides the alarm installer with the easiest and fastest method of properly installing Telguard Please follow the instructions carefully and if you should need assistance or have any questions call for TECHNICAL SUPPORT 1 800 229 2326 678 945 7770 FAX 678 945 1651 TELULAR IVR Interactive Voice Response 678 945 0228 Local Area Atlanta Ga 1 888 TELULAR Toll Free 1 888 835 8527 TELULAR INTRANET Computer Dial up Connection 678 945 1993 56018803 Page 8 2000 Telular Corporation 5 1 STEP 1 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION Be sure the C C is powered up and programmed so that it will transmit a simple alarm signal over the telco line through the RJ31X to the central station when not connected to the Telguard In checking this do not connect the host C C or incoming telco line to the Telguard INCOMING TELCO Y RJ31X PREMISE BE ones MAKE SURE HOST C C IS PROGRAMMED AND WORKING THROUGH RJ31X BEFORE INSTALLING TELGUARD TELCO DIALER HOST C C 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON TG Step 1 VSD 56018803 Page 9 2000 Telular Corporation 5 2 STEP 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY Confirm that Telguard s programming parameters are correctly enter
61. ough the incoming line measurements are good at the RJ31X Therefore look over Exhibit I next page carefully and be sure that there are no other phone devices connected to Tip and Ring on the incoming phone line 56018803 Page 18 2000 Telular Corporation Exhibit 1 Telco Signal Path through Telguard House Phone Current Measurement Dialer Current Measurement PREMISE PHONES TELGUARD Telco Voltage Measurement T TRR TRR INCOMING TELCO Internal Circuitry HOST C C Telco Dialer SIGPATHO VSD 5 4 2 Connect RJ31X to Telguard Jack 1 and Check LFC Find the modular Jack to Jack J J cable supplied and connect one end to Telguard Jack 1 and other end to the RJ31X Note that the STC LED goes out and the STC relay returns to normal due to telco line restoral 5 4 3 Connect STC Trip Output Connect the STC trip output terminals 1 amp 2 N O to the 24 hour zone input of C C NOTE Activation of a local alarm or strobe light may be desirable when a trip is declared The STC trip output can be used directly to activate a local signaling device provided that the trip output is not needed to trip the host control communicator at the same time If both a local signal and a control trip input is required then external relays are needed to provide additional uncommitted contacts 56018803 Page 19 2000 Telular Corporation 5
62. pability for a daily weekly or monthly automatic self test a separate feature is provided for determining the current operational status of every Telguard This feature is called Remote Query and is used to provide real time operational status for Telguard on demand It is useful in resolving STC events that are reported by the C C to the central station Authorized personnel can initiate the Remote Query at any time by accessing the IVR Intranet or calling Customer Service The Remote Query causes Telguard to upload current operational status data and historical data just as the automatic self test described above except that the query signal is controlled by the one who initiates it The query signal is held in the Telguard database at the Communication Center for review and is not forwarded on to the central station 2 6 TELGUARD TERMINAL STRIP CONNECTIONS The conveniently located terminal strip provides wiring connections for the Telguard supervisory trip output STC pins 1 amp 2 N O battery leads for connecting to a 12 volt 7 0Ah or 21 0AH rechargeable battery BAT pin 3 neg pin 4 pos and AC power 16 5VAC 40VA pins 6 amp 7 If using a 12V 0 8Ah battery a separate plug J6 is provided that is located next to the terminal strip The removable terminal strip can accommodate solid or stranded wire sizes from 14 gauge to 30 gauge 2 6 1 Programmable Supervisory Trip Output STC Relay The Telguard has one supervisory relay trip out
63. put STC a single pole single throw SPST form C with contacts rated at 1 0A 30VDC and is energized normally open N O in a powered up state when no system troubles exist It enables a supervisory trouble code zone shorted to be transmitted to the central station when connected to a C C s 24 hour instant input zone The STC relay is programmable using a standard touch tone telephone or buttset to meet virtually any installation requirement 56018803 Page 4 2000 Telular Corporation The following supervisory features or combination of features are programmable to trip the STC relay in order to meet a variety of installation requirements Always Off Trips on AC fail condition ACFC Trips on low or missing battery condition LBC Trips on line fault condition LFC Trips on no service condition NSC Trips on radio communication failure condition RFC NOTE For UL installations all the above features must be enabled The following system trouble features are embedded in the Telguard for tripping the STC relay and cannot be changed e Trips on catastrophic failure CF if all power is lost e Trips on transmit disable command from the Communication Center This radio command disables only the Telguard transmitter and would be used for example to shut down the Telguard due to a runaway dialer The Telguard receiver function stays active so that a transmit enable command can be received by radio to put the Telguard bac
64. ration INDICATES SUPERVISED CIRCUIT A1 1 WIRING DIAGRAM WARNING HIGH VOLTAGE PRESENT ON PHONE LINES DISCONNECT PRIOR TO SERVICING INCOMING TELCO RJ31X PREMISE PHONES ANTENNA LED MODE SELECT OUT NORMAL IN RSSI TELGUARD STATUS LEDS See Appendix A1 4 AC POWER B SIGNAL SYSTEM TROUBLE B OPERATION MODE STRENGTH RADIO TX LEDS TRANSCEIVER TELCO DIALER BATTERY 12V BATTERY BLANK PIN DO NOT STC N O AC 16 5V 40VA CONNECT TO A STC COM 16 5V 40VA SWITCHED RECEPTACLE 2 3 4 5 6 7 FUSE 3A 3AG EARTH GROUND 68 AND 15 is a registered trademark of Telular CAUTION INCORRECT CONNECTIONS MAY RESULT IN DAMAGE TO UNIT STC relay maximum contact rating 1A 30VDC Note AC terminals 6 and 7 are power limited gt E O L RESISTOR HOST C C 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON TG2 WIRING1 VSD 56018803 Page 22 2000 Telular Corporation A1 2 JACK AND PIN ASSIGNMENTS Jack Status LED Designation Connects To Pin Assignment Function Reference STC LED Flash 3 times when telco voltage is lost Connects telco line to Telguard and provides output for premises phone connection at RJ31X J1 Incoming Telco Telco RJ31X RJ31X J
65. rical components could fail at any time 56018803 Page iii 2000 Telular Corporation Due to these limitations we recommend that if the automatic self test feature is not enabled other arrangements be made with the user to test the system at least once every three months Moreover arrangements should also be made for on site inspection test by a licensed alarm installer at least once each year 56018803 Page iv 2000 Telular Corporation TABLE OF CONTENTS FOREWORD c I NOTICES Po II ABOUT THIS MANUAL cccccccccessssccessececceccceusecsccusececsceuseccceuseceusesessueecessussseseueueeseseucessuessssuessssuseseseseueceuseseeeues II 2 94 Mace atata A D en d ut Be Ot DA D oe IM NR Da ELLA II ete gee e dede iae Ida quove atat vedete died ii OS o soe ei o rtr seal AL cr Ri LA UAE RD E LAN Cad RA Er 22 ii TECHNICAL SERVICES DEPARTMENT ccccccsecccceseccecessceceveccceeneccccusecescucecesssecessueceseusecsscueceseusecsssueceseueeseuenes III FUTURE TESTING AND LIMITATIONS ON USE eene HI III 1 0 GENERAL DESCRIPTION AND OPERATION 444 1 2 0 FEATURES 1 2 1 OPERATING 25 IMI
66. rotected by U S Patents 4 658 096 4 775 997 4 922 517 4 737 975 4 868 519 5 134 644 A5 2 POWER e Power Input Rating 120 VAC 0 48A e Power Supply Max full charge DC voltage 13 8V 01V Max ripple 30 mV Low capacity charge for 1 2 Ah Max charging current of 200ma High capacity charge for 7 0 Ah or 21 0 Ah Max charging current of 1 2A Max voltage drop at max current 1 e Transformer Supplied 16 5 VAC 40 VA UL plug in A5 3 RADIO The Standard radio module CMM8600 provides RF control channel data communication facilities for the Telguard It provides real time wireless access to the AMPS cellular network Number of Control Channels 42 Frequency range 824 030 848 980 MHz Tx 869 030 893 980 MHz Rx Channel Spacing 30 kHz RF Communications asynchronous full duplex Protocol Standard Communications Serial Control Protocol Data Rate 9600 baud Data bits parity stop bits 8 N 1 Antenna Port Mini UHF jack connector Data Port 14 pin header Receiver Sensitivity 114 dBm SCR 80 Transmit Power 3 0 W into 50 ohm load 25 0 C max allowable Standard Antenna TG 200 300 Magnetic mount 5 8 wave 825 896 MHz Gain 3 dB One section 14 1 2 tall mast with 12 feet of cable terminated with mini UHF plug connector Optional cable lengths of 35 ft or 50 ft are also available e Optional Antenna High Gain Directional Antenna Gain 9dB with 35 or 50 feet of cable Mini UHF
67. ry to assure continuous trouble free operation Move antenna slowly and check often Only a few inches can make a great difference in signal strength LED Function Table View RSSI Mode RSSI Value LED s Lighted RF dBm NO SVC LED 1 on 2 4 off 116 dBm 0 LED 1 on 2 4 off 111 dBm 1 LED 1 on 2 slow flash gt 110 dBm LED 3 4 off 2 LED 1 2 on LED 3 4 off gt 100 dBm 3 LED 1 2 ON 3 SLOW FLASH gt 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off gt 80 dBm 5 LED 1 3 on 4 slow flash gt 70 dBm 6 LED 1 4 on gt 60 dBm Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power NOTE If you can not obtain a signal strength reading of TWO LEDS ON SOLID AND THE THIRD LED ON SLOW FLASH you will probably need to move the unit and or remote antenna higher or switch to a special antenna as described below 5 2 8 1 Antenna Options Antenna problems are unlikely unless the premises are located in a fringe network coverage area in a building below ground level or in a metal structure However here are your options Magnetic Mount 3 dB gain Antenna with 12ft Cable The magnetic mount antenna comes with 12 feet of cable Telular P N MMA 1 Magnetic Mount Antenna with Longer Cable If the MMA 1 does not have enough cable to allow for optimal antenna location longer cables can be special ordered from T
68. s after 60 seconds 2 4 3 Watchdog Monitor Reset WR A watchdog monitor reset WR circuit continuously monitors the Telguard s internal operating microprocessor functions 2 4 4 Catastrophic Failure CF Catastrophic Failure CF is any condition that causes the Telguard to stop functioning at all levels Most commonly because of AC power failure followed by a complete discharge of the 56018803 Page 3 2000 Telular Corporation backup battery The STC trip output is activated and visible indication is loss of all LED activity Total loss of power to Telguard does not prevent transmission of alarm messages from the host C C through the Telguard and out over an operative phone line in the normal fashion 2 5 TELGUARD AUTOMATIC SELF TEST REPORT The Telguard automatic self test signal is originated by the Communication Center on a daily weekly or monthly schedule note UL Listed installations require a daily self test When the time for an automatic self test occurs the Communication Center transmits a radio signal to the Telguard and the Telguard responds with a self test radio signal that is received by the Communication Center and processed on to the central station just as normal alarm signals are processed The central station receives the automatic self test report in the same format that the C C normally uses for communication over the telco line The central station provides the Telguard self test code along with the time and
69. sing harm to the telephone network the Telephone Company may request that you remove the equipment from the network until the problem is resolved The customer user should not attempt any repair to the Telguard Cellular Alarm Transmission System Repair of this equipment should be referred to only qualified technical personnel Note that this equipment cannot be used on the public coin service provided by the Telephone Company Connection to Party Line Service is subject to state tariffs Contact the state public utility commission or corporation commission for information FUTURE TESTING AND LIMITATIONS ON USE Telguard is part of an advanced design alarm communication system It does not offer guaranteed protection against burglary and fire Any alarm communication system is subject to compromise or failure The Telguard will not work without power Devices powered by AC will not work if the AC power supply is off for any reason however briefly and at the same time the backup battery is missing dead or not properly installed The cellular radio network needed to transmit alarm signals from a protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component failure Although this equipment is designed to be long lasting the elect
70. ssion device which is used to provide a backup transmission path cellular for control communicators C Cs in case the primary transmission path telco is not available When transmitting over cellular Telguard obtains its data from the C C by way of a telco interface The device transmits a Link Request to the Telular operated Communication Center and when a link acknowledgement is received the Telguard handshakes with the C C and causes the C C to transmit the alarm data Telguard encodes the alarm data into digital packet data protocol and transmits on one of twenty one available control channels used by the local AMPS cellular network provider The signal is routed from the network provider through the Aeris virtual network system to the decoding message center The Communication Center performs like a central station receiver and issues the transmission kiss off when the last message in the transmission is received After decoding and reformatting the alarm signal is routed over telco to the appropriate alarm company central station for action Telguard is compatible with most control communicators and no special equipment is needed at the premises or in the alarm monitoring station All Telguard programming is done with a standard touch tone telephone or lineman s buttset and Telguard can be installed wherever cellular service is available Different dialing patterns between telco and cellular cellular area code changes and PBX access numbers
71. sure and type of antenna that is shipped with the unit 2 9 1 Model TG 200 Model TG 200 meets the requirements for Household Burglary Household Fire and Commercial Fire installations TG 200 has a standard metal enclosure keylock and magnetic mount antenna with 12ft cable TG 200 is UL Listed for the following UL Household Burglary UL Household Fire UL Household Burg Fire Combination UL Commercial Fire 2 9 2 Model TG 300 Model TG 300 meets the requirements for all Household Burglary Commercial Burglary Household Fire and Commercial Fire installations TG 300 has an attack resistant enclosure keylock tamper switch and a magnetic mount antenna with 12ft cable Model TG 300 is UL Listed for the following and UL Listed for Grade A Burglary Certificate installations UL Household Burglary UL Household Fire UL Household Burg Fire Combination UL Central Station Burglary Grade A Grade UL Police Connect Burglary Grade A UL Commercial Fire UL Commercial Fire and Central Station Burglary Grade UL Bank Safe and Vault Grade A 56018803 Page 6 2000 Telular Corporation 3 0 Request Telguard Activation for Cellular Service from Telular There are two ways that you may activate cellular service for a Telguard Both methods require the activation information to be completed and approved prior to installing the Telguard The Telguard can only be activated when all the necessary accoun
72. tallation Summary 38 LED Function Table View RSSI Mode 25 UL Listings by 6 LED Modes and Functions 25 UNFPA a sis a mte imer Hp i LED Signal Strength Indication 5 cni eet ttr 39 limitations on Use nenea eee iii Watchdog Monitor Reset 3 Line Fault Condition LFC ss 2 Wiring Diagram es 22 Low Missing Battery Condition LBC 3 56018803 Page 41 2000 Telular Corporation
73. ting information has been entered into the customer database located at the Telular Communication Center The database includes information about the customer account unit location and central station information 1 FAX Cellular Service Activation Form Complete the Cellular Service Activation Form that is shipped with each Telguard and fax it to Telular Customer Service 678 945 1651 Within 24 hours you will be notified of service activation 2 Computer access via Telular s Intranet Dealers may access their Telguard customer database via Telular s Intranet The pertinent customer account information and serial number can be completed and submitted on line After an approval acknowledgement is issued usually within 10 minutes the Telguard is ready to install 3 1 GETTING READY Before attempting to connect Telguard to the host C C please note the following 1 Be sure your unit has cellular service activated See Section 3 0 2 Besure you have all the proper parts before you go to the job site The following items are shipped with each Telguard unit Y Basic Telguard unit Model TG 200 in standard metal enclosure or Model TG 300 in attack enclosure with tamper switch Y 16 5 VAC 40 VA UL Listed plug in transformer Revere P N RT 1640 Note The 40 VA transformer is required for proper operation since the Telguard is capable of transmitting at 3 watts of output power Do not use the C C power transformer to provide AC power to t
74. tions Failure Condition CFC Telco communications failure condition CFC is declared when the C C fails to deliver the alarm message to the central station receiver after a selected number 1 5 of attempts over an operative telco line Immediately upon CFC Telguard switches to cellular mode and allows the C C to attempt five transmissions over the cellular network If the call is not acknowledged after the fifth attempt Telguard switches the C C back to telco and disarms the CFC detection The CFC detection is re armed when the C C has been on hook continuously for ten minutes 2 3 3 No Service Condition NSC Telguard declares a no service condition NSC when the measured receive cellular radio signal strength at the protected premises drops to 114 dBm or less NSC is programmable to trip the supervisory relay output STC after a 30 or 60 second delay When the STC trips the STC LED indicates 4 flashes at a time and the C C zone trip message is transmitted to the central station indicating system trouble Restoral of this condition occurs 56018803 Page 2 2000 Telular Corporation when a measurable signal strength greater than 1 14 dBm is maintained for the trip period of 30 or 60 seconds 2 3 4 Radio Communications Failure Condition RFC Radio communications failure condition RFC is declared when Telguard is unable to transmit over the cellular network even with acceptable signal strength Two conditions can cause
75. to connect Telguard to the incoming phone line at the RJ31X and check that it properly switches to and from cellular upon telco restoral and telco line fault Telguard s supervisory trip output normally open is connected to a 24 hour zone of the C C and then tested When backing up the host C C s phone line Telguard must be the first device on the incoming phone line in order to prevent Telguard from going into Telco Line Fault Condition when a phone device in front of it goes off hook This is the step where this is checked 4 5 COMPLETE THE INSTALLATION Your last step will be to check the jumper setting of J5 LED mode out normal J7 battery capacity selection Jumper across pins 2 and 3 for 7Ah or 21 Ah batteries attach earth ground and permanently mount the unit With this overview of the installation in mind you should now proceed with the actual installation following the steps described in the remainder of this manual Experienced installers following these steps can usually install Telguard in new installations with good signal strength in a maximum of 30 minutes and in retrofit existing installations in a maximum of one hour However you must first get the host C C working correctly when transmitting over the incoming telco line If you come to a road block at any step during the installation of Telguard call Telular Technical Support Department immediately before going on to the next step so that we can help you c
76. tructions in order to maintain Grade A Grade B available without bell and bell housing H Tamper resistant housing supplied with model TG 300 is required for commercial burglary UL1635 but not required for residential burglary residential fire or commercial fire UL864 Use model TG 200 with standard metal enclosure for residential burglary residential fire or commercial fire UL864 J Additional requirements for UL Bank Safe and Vault Service e Three 7Ah batteries and harnesses must be used to meet the minimum UL required 72 hour standby time in case of power failure e The unit must be mounted inside of the bank safe or vault If mounted outside the safe the enclosure shall be lined or used in conjunction with a Listed compatible shock sensor e The unit must be connected to a Control Unit that is UL Listed for Bank Safe and Vault Service Motion detector required for commercial burglary UL1610 but not for residential burglary residential fire or commercial fire UL864 56018803 Page 33 2000 Telular Corporation A3 3 1 Supervisory Requirements for Listed Burglary Configurations Listed Telguard Supervisory Telguard Programming Host C C Programming Burglary Configuration Trip Output Supervised Setup Transmission Local Condition Requirement to Central Annunciation Station LBC Enabled LFC Enabled with 30 or 60 sec delay Telco NSC Enabled with 30 Primary Radio or 60 sec delay Secondary 5 AC Failure Enabled Grade
77. unded on the buttset indicating entry into a valid memory location in this case location 32 After the digit 1 is entered four tones will be sounded on the buttset indicating a valid entry has been selected If an invalid memory location or data value is entered a long low tone will be sounded before the normal tones To re enter a correct value the memory location must be entered again and then a correct value for that memory location NOTE To reset Telguard programming to factory default values program memory location 99 with 12345 and the Telguard will reload factory default data to the EEPROM This takes about 10 seconds The Telguard will now be ready to activate with factory default values or to re program again just as it was received from the factory To exit programming mode press Two tones will be sounded on the buttset Remove jumper J5 and disconnect the buttset The Telguard does not need to power down and back up again unless you changed from B to A carrier or from A to B carrier The red STC LED will remain on and the STC relay will remain tripped Call the Telular IVR 888 TELULAR and follow the new activation or re programming menu When the Telguard transmits the setup programming information to the Communication Center successfully the red STC LED will begin flashing a Telco line fault trouble LFC 3 flashes the yellow Mode LED will turn on and the AC power LED will turn on if AC is connected This indicates the
78. unit is in normal operating mode and is ready to transmit alarm signals 56018803 Page 13 2000 Telular Corporation 5 2 7 Connect Antenna and Temporarily Place Unit Pick a high visually secure spot using the guidelines below 5 2 7 1 Tips for Improved Radio Signal Reception e The higher the antenna the better So start in the drop ceiling above the unit and proceed up from there to the roof if necessary e Remember the antenna should be as inconspicuous as possible for greatest visual security If on the roof plan to place the antenna in PVC tubing or in a custom wooden structure e to keep the antenna away from sources of RF interference including pumps compressors ovens etc or where metal objects can shield it or otherwise block the cellular radio RF signal e Place the antenna perpendicular to the ground either right side up or upside down Do not mount the antenna horizontally 5 2 8 Measure Received Signal Strength RSSI for Best Antenna Placement Measure the received signal strength by putting jumper J5 IN This switches the LEDs to signal strength mode Now slowly move the unit or remote antenna to achieve maximum signal strength top right Pick the place where the most LEDs up to four are lighted The LEDs are located on the side of the PCB and are read from bottom to top with the Radio TX LED I and the AC Power LED 4 At least two lighted LEDs with the third LED flashing are necessa
79. ust be made to meet various UL Listing requirements 56018803 Page i 2000 Telular Corporation NOTICES ABOUT THIS MANUAL This manual assumes that you have basic security system installation skills such as measuring voltages stripping wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming tasks related to various Control Communicator panels The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable However Telular assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice It is our goal at Telular to always supply accurate and reliable documentation If a discrepancy is found in this documentation please mail or fax a photocopy of the corrected material to Telular Security Products Technical Services Department 420 Thornton Road Suite 109 Lithia Springs GA 30122 Fax 678 945 1651 2000 Telular Corporation Lithia Springs GA U S A All rights reserved FCC NOTICES Part 15 This equipment generates and uses radio frequency energy If not installed and used in accordance with the manufacturer s instructions it may cause interference to radio and television reception It has been tested and found to comply with the specifications in Part 15 of FCC rules for Class comp
80. uting devices If this equipment causes interference to radio or television reception which can be determined by turning the equipment on and off the installer is encouraged to correct the interference by one or more of the following measures 1 Reorient the antenna of the radio television 2 Connect the AC transformer to a different outlet so the Telguard and radio television are on different branch circuits 3 Relocate the Telguard with respect to the radio television If necessary the installer should consult an experienced radio television technician for additional suggestions or send for the Interference Handbook prepared by the Federal Communications Commission This booklet is available from the U S Government Printing Office Washington D C 20402 stock number 004 000 00450 7 Part 68 This equipment complies with Part 68 of the FCC Rules Located on the inside of the hinged door of Telguard models TG 200 and TG 300 is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the Telephone Company The Telguard Cellular Alarm Transmission System is registered for connection to the public telephone network using an RJ38X or RJ31X jack The ringer equivalence number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone li

TG-300 Installation Guide

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